Posts
User Experiences of Digital Financial Risks and Harms
- December 15, 2023
The reach and use of digital financial services has risen in recent years without a commensurate increase in digital literacy and access. Through this project, supported by a grant from Google(.)org, we will examine the landscape of potential risks and harms posed by digital financial services, and the disproportionate risk that information asymmetry and barriers to access pose for users, especially certain marginalised communities.
Read more →Strategies to Organise Platform Workers
- October 22, 2023
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
Read more →PDC 2022
- July 04, 2023
Divyansha Sehgal and Yatharth presented their work - Designing Domestic Work Platforms - on critical design assessments of gig work platforms at the Participatory Design Conference.
Read more →As Equals: Frequently Asked Questions
- July 04, 2023
Chiara Furtado was a panellist on the ‘As Equals’ series hosted by CNN since 2018 which aims to reveal what systemic gender inequality looks like. Chiara participated in a roundtable on digital harms and gender equality.
Read more →Online cab booking | Why finding a cab is a nightmare now
- July 04, 2023
Many drivers said the rise in commissions payable to ride-hailing platforms and higher fuel costs, among other expenses, have made it impossible for them to survive in the once-lucrative profession.
Read more →Labouring (on) the app: agency and organisation of work in the platform economy
- July 04, 2023
Ambika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.
Read more →Women at (gig) work: When financial freedom comes at a cost
- July 04, 2023
Chiara Furtado was quoted in a news article on women’s experiences working on ride-hailing and delivery platforms.
Read more →Gig Workers Are Being Stabbed, Beaten, and Abused in India
- July 04, 2023
An Uber driver was mugged. An Ola driver was beaten and left in a coma. Platform workers say tech companies are doing little to protect them.
Read more →India’s gig economy drivers face bust in the country’s digital boom
- July 04, 2023
Workers on platforms like Uber, Ola and Swiggy deal with blocked accounts, other backlash for speaking out over poor conditions
Read more →