Centre for Internet & Society

IFAT and ITF - Protecting Workers in the Digital Platform Economy: Investigating Ola and Uber Drivers’ Occupational Health and Safety

by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office

Between July to November 2019, Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, conducted 2,128 surveys across 6 major cities: Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, and Lucknow, to determine the occupational health and safety of app-based transport workers. CIS is proud to publish the study report and the press release. Akash Sheshadri, Ambika Tandon, and Aayush Rathi of CIS supported post-production of this report.

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Atmanirbhar Bharat Meets Digital India: An Evaluation of COVID-19 Relief for Migrants

by Ankan Barman

With the onset of the national lockdown on 24th March 2020 in response to the outbreak of COVID-19, the fate of millions of migrant workers was left uncertain. In addition, lack of enumeration and registration of migrant workers became a major obstacle for all State Governments and the Central Government to channelize relief and welfare measures.

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The Many Languages of Digital Infrastructures

by PP Sneha and Anasuya Sengupta

This essay by Puthiya Purayil Sneha and Anasuya Sengupta outlines some of the key challenges in digitalisation and representation of non-dominant/marginalised languages on the internet today, through reflections on two recent projects related to languages and the internet. The essay has been published in Seminar Magazine, as part of its thematic focus this month on 'Navigating Language in a Digital Age.'

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Sameet Panda - Data Systems in Welfare: Impact of the JAM Trinity on Pension & PDS in Odisha during COVID-19

by Sameet Panda

This study by Sameet Panda tries to understand the integration of data and digital systems in welfare delivery in Odisha. It brings out the impact of welfare digitalisation on beneficiaries through primary data collected in November 2020. The researcher is thankful to community members for sharing their lived experiences during course of the study. Fieldwork was undertaken in three panchayats of Bhawanipatna block of Kalahandi district, Odisha. Additional research support was provided by Apurv Vivek and Vipul Kumar, and editorial contributions were made by Ambika Tandon (Senior Researcher, CIS). This study was conducted as part of a project on gender, welfare, and surveillance, supported by Privacy International, UK.

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Blinkit protests: For gig workers, there is no income security – and little legal recourse

by Aditi Surie and Ambika Tandon

Aditi Surie and Ambika Tandon co-authored an opinion essay on the reasons behind a week-long strike by workers of Blinkit — a popular hyperlocal delivery platform. The protests were in response to changes in Blinkit’s policies that will halve workers’ pay.

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Platforms, Power and Politics: Digital Labour in India

by Ambika Tandon

The Centre for Internet & Society (CIS) invites you to a webinar wherein it will launch and present four research reports on digital labour in India. The webinar will be hosted on July 28, 2021 at 5 p.m. (IST) / 11.30 a.m. (UTC)

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Datafication of the Public Distribution System in India

by Sameet Panda

In this study, we look into the datafication of social protection schemes with a special focus on the Public Distribution System in India. Proponents of datafication claim that the benefits will reach the right person and curb leakages through the automation and digitisation of all PDS processes. Aadhaar is the most important link in the datafication; supporters claim that it makes technology people-centric. This study looks at the status of PDS datafication and its impact on the delivery of the scheme in Chhattisgarh and Jharkhand. We also try to understand to what extent the stated objective of portability has been met and how far the challenges faced by the rights holders of the PDS have been resolved.

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Parichiti - Domestic Workers’ Access to Secure Livelihoods in West Bengal

by Anchita Ghatak

This report by Anchita Ghatak of Parichiti presents findings of a pilot study conducted by the author and colleagues to document the situation of women domestic workers (WDWs) in the lockdown and the initial stages of the lifting of restrictions. This study would not have been possible without the WDWs who agreed to be interviewed for this study and gave their time generously. We are grateful to Dr Abhijit Das of the Centre for Health and Social Justice for his advice and help. The report is edited by Aayush Rathi and Ambika Tandon, and this work forms a part of the CIS’s project on gender, welfare and surveillance supported by Privacy International, United Kingdom.

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Inputs to the Report on the Non-Personal Data Governance Framework

by Sumandro Chattapadhyay

This submission presents a response by researchers at the Centre for Internet and Society, India (CIS) to the draft Report on Non-Personal Data Governance Framework prepared by the Committee of Experts under the Chairmanship of Shri Kris Gopalakrishnan. The inputs are authored by Aayush Rathi, Aman Nair, Ambika Tandon, Pallavi Bedi, Sapni Krishna, and Shweta Mohandas (in alphabetical order), and reviewed by Sumandro Chattapadhyay.

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