Centre for Internet & Society

Unpacking Algorithmic Infrastructures: Mapping the Data Supply Chain in the Healthcare Industry in India

by Amrita Sengupta, Chetna V. M., Pallavi Bedi, Puthiya Purayil Sneha, Shweta Mohandas and Yatharth

The Unpacking Algorithmic Infrastructures project, supported by a grant from the Notre Dame-IBM Tech Ethics Lab, aims to study the Al data supply chain infrastructure in healthcare in India, and aims to critically analyse auditing frameworks that are utilised to develop and deploy AI systems in healthcare. It will map the prevalence of Al auditing practices within the sector to arrive at an understanding of frameworks that may be developed to check for ethical considerations - such as algorithmic bias and harm within healthcare systems, especially against marginalised and vulnerable populations.

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User Experiences of Digital Financial Risks and Harms

by Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, and Yesha Tshering Paul

The reach and use of digital financial services has risen in recent years without a commensurate increase in digital literacy and access. Through this project, supported by a grant from Google(.)org, we will examine the landscape of potential risks and harms posed by digital financial services, and the disproportionate risk that information asymmetry and barriers to access pose for users, especially certain marginalised communities.

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Metaphors of Work, from ‘Below’

by Aayush Rathi and Ambika Tandon

Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.

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Making Voices Heard

by Shweta Mohandas

We are happy to announce the launch of our final report on the study ‘Making Voices Heard: Privacy, Inclusivity, and Accessibility of Voice Interfaces in India. The study was undertaken with support from the Mozilla Corporation.

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Feminist Design Practices

by Aayush Rathi, Akash Sheshadri and Ambika Tandon

Aayush Rathi and Akash Sheshadri and Ambika Tandon co-authored a research paper on 'Feminist Design Practices' which was published in a special issue of Apria, a peer-reviewed journal hosted at ArtEZ University. The special issue "Feminist by Design" highlights the work of the Feminist Internet Research Network and its contributions to building an equitable internet through design interventions.

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Between Platform and Pandemic: Migrants in India's Gig Economy

by Kaarika Das and Srravya C

In response to the rising number of COVID-19 cases in India, the central government announced a nationwide lockdown in March 2020.

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Sameet Panda - Data Systems in Welfare: Impact of the JAM Trinity on Pension & PDS in Odisha during COVID-19

by Sameet Panda

This study by Sameet Panda tries to understand the integration of data and digital systems in welfare delivery in Odisha. It brings out the impact of welfare digitalisation on beneficiaries through primary data collected in November 2020. The researcher is thankful to community members for sharing their lived experiences during course of the study. Fieldwork was undertaken in three panchayats of Bhawanipatna block of Kalahandi district, Odisha. Additional research support was provided by Apurv Vivek and Vipul Kumar, and editorial contributions were made by Ambika Tandon (Senior Researcher, CIS). This study was conducted as part of a project on gender, welfare, and surveillance, supported by Privacy International, UK.

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Reclaiming the right to privacy: Researching the intersection of privacy and gender

by Ambika Tandon and Aayush Rathi

It was our privilege to be supported by Privacy International, UK, during 2019-2020, to undertake a research project focusing on reproductive health and data surveillance, and to engage on related topics with national civil society groups. Our partner organisations who led some of the research as part of this project are grassroots actors - Domestic Workers Rights Union, Migrant Workers Solidarity Network, Parichiti, Samabhabona, Rainbow Manipur, and Right to Food Campaign. Here we are compiling the various works supported by this project co-led by Ambika Tandon, Aayush Rathi, and Sumandro Chattapadhyay at the Centre for Internet and Society, India.

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Parichiti - Domestic Workers’ Access to Secure Livelihoods in West Bengal

by Anchita Ghatak

This report by Anchita Ghatak of Parichiti presents findings of a pilot study conducted by the author and colleagues to document the situation of women domestic workers (WDWs) in the lockdown and the initial stages of the lifting of restrictions. This study would not have been possible without the WDWs who agreed to be interviewed for this study and gave their time generously. We are grateful to Dr Abhijit Das of the Centre for Health and Social Justice for his advice and help. The report is edited by Aayush Rathi and Ambika Tandon, and this work forms a part of the CIS’s project on gender, welfare and surveillance supported by Privacy International, United Kingdom.

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Data Lives of Humanities Text

by Puthiya Purayil Sneha

The ‘computational turn’ in the humanities has brought with it several questions and challenges for traditional ways of engaging with the ‘text’ as an object of enquiry. The prevalence of data-driven scholarship in the humanities offers several challenges to traditional forms of work and practice, with regard to theory, tools, and methods. In the context of the digital, ‘text’ acquires new forms and meanings, especially with practices such as distant reading. Drawing upon excerpts from an earlier study on digital humanities in India, this essay discusses how data in the humanities is not a new phenomenon; concerns about the ‘datafication’ of humanities, now seen prominently in digital humanities and related fields is actually reflective of a longer conflict about the inherited separation between humanities and technology. It looks at how ‘data’ in the humanities has become a new object of enquiry as a result of several changes in the media landscape in the past few decades. These include large-scale digitalization and availability of corpora of materials (digitized and born-digital) in an array of formats and across varied platforms, thus leading to also a steady prevalence of the use of computational methods in working with and studying cultural artifacts today. This essay also explores how reading ‘text as data’ helps understand the role of data in the making of humanities texts and redefines traditional ideas of textuality, reading, and the reader.

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