Centre for Internet & Society

Showing blog entries tagged as: Research
Understanding Feminist Infrastructures: An Exploratory Study of Online Feminist Content Creation Spaces in India

Understanding Feminist Infrastructures: An Exploratory Study of Online Feminist Content Creation Spaces in India

Posted by Puthiya Purayil Sneha and Saumyaa Naidu at Mar 25, 2024 12:00 AM |

This report explores the growth of feminist infrastructures (including the various interpretations of the term), through research on feminist publishing, content creation and curation spaces and how they have informed the contemporary discourse on feminism, gender, and sexuality in India. The rise of online feminist publications, and related digital media content creation and curation spaces, has engendered new forums for debate, networking, and community-building. This report looks at some of the challenges of developing such publications and platforms, and the role of digital infrastructures in mediating contemporary feminist work and politics.

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Unpacking Algorithmic Infrastructures: Mapping the Data Supply Chain in the Healthcare Industry in India

Posted by Amrita Sengupta, Chetna V. M., Pallavi Bedi, Puthiya Purayil Sneha, Shweta Mohandas and Yatharth at Dec 22, 2023 08:00 AM |

The Unpacking Algorithmic Infrastructures project, supported by a grant from the Notre Dame-IBM Tech Ethics Lab, aims to study the Al data supply chain infrastructure in healthcare in India, and aims to critically analyse auditing frameworks that are utilised to develop and deploy AI systems in healthcare. It will map the prevalence of Al auditing practices within the sector to arrive at an understanding of frameworks that may be developed to check for ethical considerations - such as algorithmic bias and harm within healthcare systems, especially against marginalised and vulnerable populations.

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User Experiences of Digital Financial Risks and Harms

Posted by Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, and Yesha Tshering Paul at Dec 15, 2023 12:00 AM |

The reach and use of digital financial services has risen in recent years without a commensurate increase in digital literacy and access. Through this project, supported by a grant from Google(.)org, we will examine the landscape of potential risks and harms posed by digital financial services, and the disproportionate risk that information asymmetry and barriers to access pose for users, especially certain marginalised communities.

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Metaphors of Work, from ‘Below’

Metaphors of Work, from ‘Below’

Posted by Aayush Rathi and Ambika Tandon at Jul 03, 2023 12:29 PM |

Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.

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Making Voices Heard

We are happy to announce the launch of our final report on the study ‘Making Voices Heard: Privacy, Inclusivity, and Accessibility of Voice Interfaces in India. The study was undertaken with support from the Mozilla Corporation.

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Feminist Design Practices

Feminist Design Practices

Posted by Aayush Rathi, Akash Sheshadri and Ambika Tandon at Apr 16, 2022 03:34 AM |

Aayush Rathi and Akash Sheshadri and Ambika Tandon co-authored a research paper on 'Feminist Design Practices' which was published in a special issue of Apria, a peer-reviewed journal hosted at ArtEZ University. The special issue "Feminist by Design" highlights the work of the Feminist Internet Research Network and its contributions to building an equitable internet through design interventions.

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Between Platform and Pandemic: Migrants in India's Gig Economy

Between Platform and Pandemic: Migrants in India's Gig Economy

Posted by Kaarika Das and Srravya C at Dec 06, 2021 04:04 PM |

In response to the rising number of COVID-19 cases in India, the central government announced a nationwide lockdown in March 2020.

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IFAT and ITF - Protecting Workers in the Digital Platform Economy: Investigating Ola and Uber Drivers’ Occupational Health and Safety

IFAT and ITF - Protecting Workers in the Digital Platform Economy: Investigating Ola and Uber Drivers’ Occupational Health and Safety

Posted by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office at Jun 25, 2021 10:35 AM |

Between July to November 2019, Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, conducted 2,128 surveys across 6 major cities: Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, and Lucknow, to determine the occupational health and safety of app-based transport workers. CIS is proud to publish the study report and the press release. Akash Sheshadri, Ambika Tandon, and Aayush Rathi of CIS supported post-production of this report.

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Sameet Panda - Data Systems in Welfare: Impact of the JAM Trinity on Pension & PDS in Odisha during COVID-19

Sameet Panda - Data Systems in Welfare: Impact of the JAM Trinity on Pension & PDS in Odisha during COVID-19

Posted by Sameet Panda at Feb 26, 2021 12:00 AM |

This study by Sameet Panda tries to understand the integration of data and digital systems in welfare delivery in Odisha. It brings out the impact of welfare digitalisation on beneficiaries through primary data collected in November 2020. The researcher is thankful to community members for sharing their lived experiences during course of the study. Fieldwork was undertaken in three panchayats of Bhawanipatna block of Kalahandi district, Odisha. Additional research support was provided by Apurv Vivek and Vipul Kumar, and editorial contributions were made by Ambika Tandon (Senior Researcher, CIS). This study was conducted as part of a project on gender, welfare, and surveillance, supported by Privacy International, UK.

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Parichiti - Domestic Workers’ Access to Secure Livelihoods in West Bengal

Parichiti - Domestic Workers’ Access to Secure Livelihoods in West Bengal

Posted by Anchita Ghatak at Dec 30, 2020 09:55 AM |

This report by Anchita Ghatak of Parichiti presents findings of a pilot study conducted by the author and colleagues to document the situation of women domestic workers (WDWs) in the lockdown and the initial stages of the lifting of restrictions. This study would not have been possible without the WDWs who agreed to be interviewed for this study and gave their time generously. We are grateful to Dr Abhijit Das of the Centre for Health and Social Justice for his advice and help. The report is edited by Aayush Rathi and Ambika Tandon, and this work forms a part of the CIS’s project on gender, welfare and surveillance supported by Privacy International, United Kingdom.

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Data Lives of Humanities Text

Data Lives of Humanities Text

Posted by Puthiya Purayil Sneha at Dec 23, 2020 12:55 PM |

The ‘computational turn’ in the humanities has brought with it several questions and challenges for traditional ways of engaging with the ‘text’ as an object of enquiry. The prevalence of data-driven scholarship in the humanities offers several challenges to traditional forms of work and practice, with regard to theory, tools, and methods. In the context of the digital, ‘text’ acquires new forms and meanings, especially with practices such as distant reading. Drawing upon excerpts from an earlier study on digital humanities in India, this essay discusses how data in the humanities is not a new phenomenon; concerns about the ‘datafication’ of humanities, now seen prominently in digital humanities and related fields is actually reflective of a longer conflict about the inherited separation between humanities and technology. It looks at how ‘data’ in the humanities has become a new object of enquiry as a result of several changes in the media landscape in the past few decades. These include large-scale digitalization and availability of corpora of materials (digitized and born-digital) in an array of formats and across varied platforms, thus leading to also a steady prevalence of the use of computational methods in working with and studying cultural artifacts today. This essay also explores how reading ‘text as data’ helps understand the role of data in the making of humanities texts and redefines traditional ideas of textuality, reading, and the reader.

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IFAT and ITF - Locking Down the Impact of Covid-19

IFAT and ITF - Locking Down the Impact of Covid-19

Posted by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office at Sep 17, 2020 05:55 PM |

This report, by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, explores the responses to the outbreak of Covid-19 by digital platform based companies, trade unions, and governments to help out workers for digital platform based companies hereafter app based workers during the lockdown. The research work in this article is a characterization of the struggles of app based workers during the global pandemic and how it has affected and changed the world of work for them. The surveys were conducted amongst the workforce working for app based companies like Ola, Uber, Swiggy, Zomato etc. This study is partially supported by CIS as part of the Feminist Internet Research Network led by the Association for Progressive Communications.

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Raina Roy and Abhiraj Bag - Kolkata’s trans community has been locked out of healthcare and livelihood

Raina Roy and Abhiraj Bag - Kolkata’s trans community has been locked out of healthcare and livelihood

Posted by Raina Roy and Abhiraj Bag at Aug 01, 2020 02:50 PM |

Over six months into the outbreak of Covid-19 in India, it has become clear that the pandemic does not affect everybody equally. It has amplified the sufferings of the already-marginalised trans community. Raina Roy spoke to 10 trans persons and trans rights activists in Kolkata over the course of the past few months to better understand the situation. The piece was transcribed by Abhiraj Bag and edited by Kaarika Das and Srravya C, researchers at the Centre for Internet and Society, India. This work is part of a project at CIS on gender, welfare and surveillance, supported by Privacy International, United Kingdom.

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Brindaalakshmi.K - Gendering of Development Data in India: Beyond the Binary

This report by Brindaalakshmi.K seeks to understand the gendering of development data in India: collection of data and issuance of government (foundational and functional) identity documents to persons identifying outside the cis/binary genders of female and male, and the data misrepresentations, barriers to accessing public and private services, and informational exclusions that still remain. Sumandro Chattapadhyay edited the report and Puthiya Purayil Sneha offered additional editorial support. This work was undertaken as part of the Big Data for Development network supported by International Development Research Centre (IDRC), Canada.

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'I feel the pain of having nowhere to go': A Manipuri Trans Woman Recounts Her Ongoing Lockdown Ordeal

'I feel the pain of having nowhere to go': A Manipuri Trans Woman Recounts Her Ongoing Lockdown Ordeal

Posted by Santa Khurai at Jun 22, 2020 09:55 AM |

"My life and work in Bengaluru came to an abrupt halt with the COVID-19 outbreak and lockdown this March. We no longer had jobs and were forced to plan our departure from the city." -- As told to Santa Khurai, Manipur-based queer and Nupi Manbi activist, artist and writer. Compiled by Aayush Rathi, a cisgender, heterosexual man, and researcher with Centre for Internet and Society, India. This account is part of an ongoing CIS research project on gender, welfare and surveillance in India, and is supported by Privacy International, UK.

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DWRU, BBGS & MKU - The Covid-19 Pandemic and the Invisible Workers of the Household Economy

Posted by Geeta Menon at Jun 16, 2020 11:10 AM |

Domestic Workers Rights Union (DWRU), Bruhat Bangalore Gruhakarmika Sangha (BBGS), and Manegelasa Kaarmikara Union (MKU) have prepared a report on the invisibilisation of domestic workers under the Covid-19 pandemic and a set of demands directed at the government and resident welfare associations (RWAs) for better, dignified and just treatment of domestic workers in Karnataka. We at CIS are proud to contribute to and publish this work as part of the ongoing 'Feminist Internet Research Network' project supported by the Association for Progressive Communications (APC).

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A Compilation of Research on the Gig Economy

Posted by Aayush Rathi, Ambika Tandon, Sumandro Chattapadhyay at May 19, 2020 08:20 AM |

Over the past year, researchers at CIS have been studying gig economies and gig workers in India. Their work has involved consultative discussions with domestic workers, food delivery workers, taxi drivers, trade union leaders, and government representatives to document the state of gig work in India, and highlight the concerns of gig workers. The imposition of a severe lockdown in India in response to the outbreak of COVID-19 has left gig workers in precarious positions. Without the privilege of social distancing, these workers are having to contend with a drastic reduction in income, while also placing themselves at heightened health risks.

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From Health and Harassment to Income Security and Loans, India's Gig Workers Need Support

Posted by Zothan Mawii (Tandem Research), Aayush Rathi (CIS), and Ambika Tandon (CIS) at Apr 30, 2020 12:00 PM |

Deemed an 'essential service' by most state governments, and thereby exempt from temporary suspension during the COVID-19 lockdown, food, groceries and other essential commodities have continued to be delivered by e-commerce companies and on-demand services. Actions to protect workers, who are taking on significant risks, have been far less forthcoming than those for customers. Zothan Mawii (Tandem Research), Aayush Rathi (CIS) and Ambika Tandon (CIS) spoke with the leaders of four workers' unions and labour researchers to identify recommended actions that public agencies and private companies may undertake to better support the urgent needs of gig workers in India.

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COVID-19 Charter Of Recommendations on Gig Work

Posted by Aayush Rathi and Ambika Tandon at Apr 30, 2020 04:10 AM |

Tandem Research and the Centre for Internet and Society organised a webinar on 9 April 2020, with unions representing gig workers and researchers studying labour rights and gig work, to uncover the experiences of gig workers during the lockdown. Based on the discussion, the participants of the webinar have drafted a set of recommendations for government agencies and platform companies to safeguard workers’ well being. Here are excerpts from this charter of recommendation shared with multiple central and state government agencies and platforms companies.

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Zothan Mawii - COVID-19 and Relief Measures for Gig Workers in India

Posted by Zothan Mawii (Tandem Research) at Apr 14, 2020 05:00 PM |

CIS is cohosted a webinar with Tandem Research on the impact of the COVID-19 response on the gig economy on 9 April 2020. It was a closed door discussion between representatives of workers' unions, labour activists, and researchers working on gig economy and workers' rights to highlight the demands of workers' groups in the transport, food delivery and care work sectors. We saw this as an urgent intervention in light of the disruption to the gig economy caused by the nationwide lockdown to limit proliferation of COVID-19. This is a summary of the discussions that took place in the webinar authored by Zothan Mawii, a Research Fellow at Tandem Research.

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