Centre for Internet & Society

Details of a session proposed by Nandakishore K N and Dr. V. Sridhar for the Internet Researchers' Conference 2019 - #List.


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Session Plan

Digital platforms have been in the news for quite a few years now in India. Some of the most prominent sectors which has seen platforms flourish are transportation, e-commerce, education and social media. But platforms are taking root in other sectors as well, with the potential to disrupt existing businesses.

The session proposes to examine the attributes of digital platforms, particularly with reference to the quality and regulatory aspects of platforms. Quality influences regulation and vice versa. Depending on the context and type of platform, both of these aspects need to be comprehensively listed and defined to enable platform stakeholders like platform and service providers, users, and regulatory authorities ensure proper and successful conduct of businesses so as to benefit all the stakeholders.

The session hence deals with the "list" as a taxonomy of attributes. The session is envisaged to consist of two parts. The first part will draw from previous research work by the team on quality attributes of digital platforms and will illustrate the methodological reasoning and some of the challenges faced in the endeavour. This part leans towards an academic contribution to the conference. The second part will focus on the platform attributes important from regulatory perspectives, and will seek to crystallise the emergent attributes in juxtaposition to the quality attributes identified already, with the ultimate goal of identifying a checklist of regulatory attributes for digital platforms which will be of interest to policy planners. The entire exercise is also a step towards establishing a comprehensive taxonomy of platform attributes as a superset of attributes from different perspectives.

Session Team

Nandakishore K N is a Master of Science by Research student in the IT and Society domain at the International Institute of Information Technology Bangalore (IIIT-B). His recently completed thesis was on design of a Quality of Service framework for digital platforms. Nandakishore joined IIIT-B with an experience of 20+ years in the IT industry, the last decade of which was in project and quality management roles, and includes an 18-year stint with TCS.

Dr. V. Sridhar is Professor at the Centre for IT and Public Policy at the International Institute of Information Technology Bangalore (IIIT-B). He is a prolific writer on matters related to telecom regulation and policy in India, with two books and contributions to peer-reviewed leading telecom and information systems journals and prominent business newspapers and magazines. He is a member of GoI committees on Telecom and IT. Dr. Sridhar has taught at many Institutions in the USA, Finland, New Zealand and India, and was the recipient of Nokia Visiting Fellowship. Prior to joining IIIT-B Dr. Sridhar was a Research Fellow at Sasken Communication Technologies. Dr. Sridhar has a Ph.D. from the University of Iowa, U.S.A., Masters in Industrial Engineering from NITIE, Mumbai, and B.E. from the University of Madras, India. His work can be accessed at: http://www.vsridhar.info


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