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Explainer | Tying and Bundling
Earlier this year, the Ministry of Corporate Affairs released the draft Digital Competition Bill for public comment. Although much has been written about the ex-ante process it proposes, there is little discussion of the nine Anti-Competitive Practices, or ACPs, that the draft Bill builds on. Even when it exists, this discussion is often accompanied by heavy jargon, thereby limiting its accessibility for small businesses, workers, and consumers who are most affected by these ACPs.
Platforming precarity: Data narratives of workers sustaining urban platform services
CIS conducted quantitative surveys with over 800 workers employed in the app-based taxi and delivery sectors across 4 cities in India as part of the ‘Labour Futures’ project supported by the Internet Society Foundation. The surveys covered key employment indicators, including earnings and working hours, work-related cost burdens, income and social security, and platform policies and management. Findings from these surveys are presented as data visualisation briefs centring workers’ everyday experiences. These data briefs form a foundational evidence base for policy and action around labour rights, social protection, and urban inclusion in platform work.
Envisioning the Role of Open Knowledge in the Implementation of the National Education Policy 2020
The National Education Policy 2020 brings a significant change in India's educational landscape, representing a comprehensive overhaul to address the evolving developmental imperatives of the country.
Online Censorship: Perspectives From Content Creators and Comparative Law on Section 69A of the Information Technology Act
This study presents a comparative analysis of Indian censorship law and experiences of people who have had their online content censored.
Gig and platform workers’ perspectives on worker collectives
This report highlights findings from a survey conducted by the Telangana Gig and Platform Workers’ Union on platform workers’ perspectives around various worker collectives, particularly platform worker unions and cooperative societies. The survey was conducted with workers working for app-based platform companies like Ola, Uber, InDriver, Swiggy, Zomato, and Flipkart.
Future of the Commons: A Conversation on Artificial Intelligence, Indian Languages, and Archives Conference Report
We are pleased to share our report on the ‘Future of the Commons: A Conversation on Artificial Intelligence, Indian Languages, and Archives’ conference, held in July 2024 at the Maharashtra Knowledge Corporation Limited (MKCL) in Pune.
Combinations and Competition: Why the draft DCB must account for digital mergers and acquisitions
Mergers and Acquisitions (collectively, M&As or Combinations) have been a common practice in industry consolidation for many years now. In fact, as Zuckerberg’s infamous quote suggests, it might be one of the central pillars of today’s internet economy.
Karnataka’s uniform fare policy—Do attempts at parity consider the impact on workers?
Chiara Furtado and Nishkala Sekhar write in The News Minute about the Karnataka transport department’s February 2024 fare policy aiming for parity between aggregator (app-based) and other taxis. While policy interventions towards parity is a welcome step, the article highlights how inequalities and systemic barriers to parity remain for workers.
Draft Circular on Digital Lending – Transparency in Aggregation of Loan Products from Multiple Lenders
CIS is grateful for the opportunity to submit comments on the “Draft Circular on Digital Lending: Transparency in Aggregation of Loan Products from Multiple Lenders” to the Reserve Bank of India. We welcome the opportunity provided to comment on the guidelines, and we hope that the final guidelines will consider the interests of all the stakeholders to ensure that it protects the privacy and digital rights of all consumers, including marginalised and vulnerable users, while encouraging innovation and improved service delivery in the fintech ecosystem. Our comments look at two concerns addressed by the draft guidelines, i.e. reducing information asymmetry and market fairness. In addition to this we share comments around a third concern that requires additional scrutiny, i.e. data privacy and security.
Legal Advocacy Manual
The Legal Advocacy Manual summarizes the key legal and constitutional questions and jurisprudence related to laws that affect the right to freedom of expression and privacy online, including internet shutdowns, content takedown, online surveillance and device seizure.
A Guide to Navigating Your Digital Rights
The Digital Rights Guide gives practical guidance on the laws and procedures that affect internet freedoms. It covers the following topics:
The Digital Rights Guide can be viewed here.
‘Future of work’ or 21st–century oppressed labour?: Findings from an AIGWU survey with 50 Urban Company housekeeping workers in Bengaluru
n this essay, Nihira Ram shares findings from a survey done by the All India Gig Workers Union with more than 50 migrant workers living in a slum in Bengaluru. The workers primarily provided cleaning and domestic services on the platform, Urban Company (previously UrbanClap).
Comments to the Draft Digital Competition Bill, 2024
This submission is a response by researchers at the Centre for Internet and Society India (CIS) to the draft Digital Competition Bill, 2024, published by the Committee on Digital Competition Law (CDCL), Ministry of Corporate Affairs (MCA), (hereafter “draft DCB” or “draft Bill”).
Commemorating Chandan Chiring (1990-2024)
With a heavy heart, I am deeply saddened to share the news of the passing of Chandan Chiring Phukan at 11:30 pm on Saturday, April 27th. Chandan Chiring was born on November 14, 1990, in Titabor, Jorhat district of Assam.
Consultation on Gendered Information Disorder in India
On 14th and 15th March 2024, Centre for Internet and Society (CIS) collaborated with Point of View (POV) to organise a consultation in Mumbai to explore the phenomenon of gendered information disorder in India, spanning various aspects from healthcare and sexuality to financial literacy, and the role of digital mediums, social media platforms and AI in exacerbating these issues.
That Is Not A Livelihood – That Is Helplessness”: Field notes from the Fraazo Delivery Workers Strike in Noida, Greater Noida, and Ghaziabad
In this essay, Rikta Krishnaswamy of the All India Gig Workers’ Union (AIGWU) narrates her experiences of organising and supporting delivery workers’ collective action against Fraazo (a now-defunct platform for produce and grocery delivery). Her essay sheds light on the challenges workers face in organising for better conditions of work. She describes how platforms hide behind legal smokescreens and threats of police action to shirk their responsibility as employers. To make matters worse, obscure employment terms and work management systems make it harder for workers to seek redress from the government through labour dispute resolution processes. The essay is illustrative of how digital platforms have exploited and violated freedoms of the gig workers they employ, while facing no accountability. For this to change, gig workers have to be guaranteed employment rights along with collective rights to their data.
The Platform Economy’s Gatekeeping of Class and Caste Dominance in Urban India
Ambika Tandon and Aayush Rathi contributed an essay on how gated society management apps like MyGate and NoBrokerHood feed on caste and income inequalities in new datafied forms. The essay features in The Formalization of Social Precarities, an anthology edited by Murali Shanmugavelan and Aiha Nguyen and published with Data & Society.
Online Gender Based Violence on Short Form Video Platforms
An inquiry into platform policies and safeguards. This report explores how short-form video platforms in India address online gender based violence (oGBV) by analysing their terms of service, community guidelines (CG), and reporting workflows.
Digital Markets and India: Demystifying the Draft DCB
This document summarises the proceedings of the Roundtable on the draft Digital Competition Bill (DCB) [hereinafter referred to as ‘the Roundtable’]. The Roundtable was conducted online on April 1, 2024, and included representation from academia, law, civil society, and policy organisations. The primary objective of the Roundtable was to discuss the recent report published by the Committee on Digital Competition Law (CDCL) in March 2024 along with the draft of the DCB.
India’s parental control directive and the need to improve stalkerware detection
We analyse a child-monitoring app being developed by the Indian government and question whether it is an effective way to enact parental controls. We highlight how such monitoring apps are often repurposed for digital stalking and play a role in intimate partner violence. We also evaluate the protection provided by antivirus tools in detecting such stalkerware apps and describe how we collected technical evidence to help improve the detection of these apps.
