Centre for Internet & Society

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#MappingDigitalLabour - Panel discussion on platform-work in Mumbai and New Delhi
by Sumandro Chattapadhyay published Jul 11, 2019 last modified Jul 20, 2019 11:58 AM — filed under: , , , , , ,
With the rise and popularity of app-based platforms such as Ola, Uber, Swiggy Zomato, and others, there are growing public conversation about regulation of such 'gig-work' platforms and the work conditions of people who work for them. The Centre for Internet and Society (CIS) invites you to a panel discussion on Friday, July 19 in our Bangalore office, where the researchers associated with the project will present preliminary findings, and ethical and methodological challenges of studying app-based platform-work in India. Panelists Anushree Gupta, Rajendra Jadhav, Sarah Zia and Simiran Lalvani, who have conducted field studies of ride-hailing and food-delivery work in Mumbai and New Delhi, will share their preliminary field insights along with reflections on what it meant to do such studies, how they went about studying gig-work, and challenges that arose in their work. The discussion will be moderated by Noopur Raval who co-led the project. We invite scholars, journalists, and all interested members of the public to join us for the event. Tea and snacks will be served at 5 pm.
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Blog Entry A Compilation of Research on the Gig Economy
by Aayush Rathi, Ambika Tandon, Sumandro Chattapadhyay published May 19, 2020 — filed under: , , , , , , , ,
Over the past year, researchers at CIS have been studying gig economies and gig workers in India. Their work has involved consultative discussions with domestic workers, food delivery workers, taxi drivers, trade union leaders, and government representatives to document the state of gig work in India, and highlight the concerns of gig workers. The imposition of a severe lockdown in India in response to the outbreak of COVID-19 has left gig workers in precarious positions. Without the privilege of social distancing, these workers are having to contend with a drastic reduction in income, while also placing themselves at heightened health risks.
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Blog Entry Anushree Gupta - Ladies ‘Log’: Women’s Safety and Risk Transfer in Ridehailing
by Anushree Gupta published Jan 01, 2020 last modified May 19, 2020 06:29 AM — filed under: , , , , , ,
Working in the gig-economy has been associated with economic vulnerabilities. However, there are also moral and affective vulnerabilities as workers find their worth measured everyday by their performance of—and at—work and in every interaction and movement. This essay by Anushree Gupta is the third among a series of writings by researchers associated with the 'Mapping Digital Labour in India' project at the CIS, supported by the Azim Premji University, that were published on the Platypus blog of the Committee on the Anthropology of Science, Technology, and Computing (CASTAC). The essay is edited by Noopur Raval, who co-led the project concerned.
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Blog Entry COVID-19 Charter Of Recommendations on Gig Work
by Aayush Rathi and Ambika Tandon published Apr 30, 2020 last modified May 13, 2020 08:53 AM — filed under: , , , , , , , , ,
Tandem Research and the Centre for Internet and Society organised a webinar on 9 April 2020, with unions representing gig workers and researchers studying labour rights and gig work, to uncover the experiences of gig workers during the lockdown. Based on the discussion, the participants of the webinar have drafted a set of recommendations for government agencies and platform companies to safeguard workers’ well being. Here are excerpts from this charter of recommendation shared with multiple central and state government agencies and platforms companies.
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Blog Entry From Health and Harassment to Income Security and Loans, India's Gig Workers Need Support
by Zothan Mawii (Tandem Research), Aayush Rathi (CIS), and Ambika Tandon (CIS) published Apr 30, 2020 last modified May 19, 2020 06:57 AM — filed under: , , , , , ,
Deemed an 'essential service' by most state governments, and thereby exempt from temporary suspension during the COVID-19 lockdown, food, groceries and other essential commodities have continued to be delivered by e-commerce companies and on-demand services. Actions to protect workers, who are taking on significant risks, have been far less forthcoming than those for customers. Zothan Mawii (Tandem Research), Aayush Rathi (CIS) and Ambika Tandon (CIS) spoke with the leaders of four workers' unions and labour researchers to identify recommended actions that public agencies and private companies may undertake to better support the urgent needs of gig workers in India.
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Blog Entry IFAT and ITF - Locking Down the Impact of Covid-19
by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office published Sep 17, 2020 last modified Jun 29, 2021 07:27 AM — filed under: , , , , , , ,
This report, by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, explores the responses to the outbreak of Covid-19 by digital platform based companies, trade unions, and governments to help out workers for digital platform based companies hereafter app based workers during the lockdown. The research work in this article is a characterization of the struggles of app based workers during the global pandemic and how it has affected and changed the world of work for them. The surveys were conducted amongst the workforce working for app based companies like Ola, Uber, Swiggy, Zomato etc. This study is partially supported by CIS as part of the Feminist Internet Research Network led by the Association for Progressive Communications.
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Blog Entry IFAT and ITF - Protecting Workers in the Digital Platform Economy: Investigating Ola and Uber Drivers’ Occupational Health and Safety
by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office published Jun 25, 2021 last modified Jun 29, 2021 06:53 AM — filed under: , , , , , , ,
Between July to November 2019, Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, conducted 2,128 surveys across 6 major cities: Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, and Lucknow, to determine the occupational health and safety of app-based transport workers. CIS is proud to publish the study report and the press release. Akash Sheshadri, Ambika Tandon, and Aayush Rathi of CIS supported post-production of this report.
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Blog Entry Noopur Raval and Rajendra Jadhav - Power Chronography of Food-Delivery Work
by Noopur Raval and Rajendra Jadhav published Jan 15, 2020 last modified May 19, 2020 06:33 AM — filed under: , , , , , ,
Working in the gig-economy has been associated with economic vulnerabilities. However, there are also moral and affective vulnerabilities as workers find their worth measured everyday by their performance of—and at—work and in every interaction and movement. This essay by Noopur Raval and Rajendra Jadhav is the fourth among a series of writings by researchers associated with the 'Mapping Digital Labour in India' project at the CIS, supported by the Azim Premji University, that were published on the Platypus blog of the Committee on the Anthropology of Science, Technology, and Computing (CASTAC).
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Blog Entry Platforms, Power, and Politics: Perspectives from Domestic and Care Work in India
by Aayush Rathi, and Ambika Tandon published Jun 27, 2021 last modified Jul 07, 2021 03:19 PM — filed under: , , , , , ,
CIS has been undertaking a two-year project studying the entry of digital platforms in the domestic and care work in India, supported by the Association for Progressive Communications as part of the Feminist Internet Research Network. Implemented through 2019-21, the objective of the project is to use a feminist lens to critique platform modalities and orient platformisation dynamics in radically different, worker-first ways. Ambika Tandon and Aayush Rathi led the research team at CIS. The Domestic Workers’ Rights Union is a partner in the implementation of the project, as co-researchers. Geeta Menon, head of DWRU, was an advisor on the project, and the research team consisted of Parijatha G.P., Radha Keerthana, Zeenathunnisa, and Sumathi, who are office holders in the union and are responsible for organising workers and addressing their concerns.
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Blog Entry Roundtable on India’s Gig-work Economy
by Noopur Raval, Anushree Gupta, Rajendra Jadhav, Sarah Zia, and Simiran Lalvani published Feb 05, 2020 last modified May 19, 2020 06:36 AM — filed under: , , , , , , ,
Working in the gig-economy has been associated with economic vulnerabilities. However, there are also moral and affective vulnerabilities as workers find their worth measured everyday by their performance of—and at—work and in every interaction and movement. This roundtable discussion marks the end of our series on 'India’s Gig-work Economy' published by the Platypus blog of the Committee on the Anthropology of Science, Technology, and Computing (CASTAC). In this discussion, the researchers reflect on methods, challenges, inter-subjectivities and possible future directions for research on the topic. Listen to the audio track below or read the transcript for the full discussion.
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