Centre for Internet & Society

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Blog Entry Strategies to Organise Platform Workers
by Chiaro Furtado published Oct 22, 2023 — filed under: , , , , , , ,
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
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Blog Entry Platforms, Power, and Politics: Perspectives from Domestic and Care Work in India
by Aayush Rathi, and Ambika Tandon published Jun 27, 2021 last modified Jul 07, 2021 03:19 PM — filed under: , , , , , ,
CIS has been undertaking a two-year project studying the entry of digital platforms in the domestic and care work in India, supported by the Association for Progressive Communications as part of the Feminist Internet Research Network. Implemented through 2019-21, the objective of the project is to use a feminist lens to critique platform modalities and orient platformisation dynamics in radically different, worker-first ways. Ambika Tandon and Aayush Rathi led the research team at CIS. The Domestic Workers’ Rights Union is a partner in the implementation of the project, as co-researchers. Geeta Menon, head of DWRU, was an advisor on the project, and the research team consisted of Parijatha G.P., Radha Keerthana, Zeenathunnisa, and Sumathi, who are office holders in the union and are responsible for organising workers and addressing their concerns.
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Blog Entry IFAT and ITF - Protecting Workers in the Digital Platform Economy: Investigating Ola and Uber Drivers’ Occupational Health and Safety
by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office published Jun 25, 2021 last modified Jun 29, 2021 06:53 AM — filed under: , , , , , , ,
Between July to November 2019, Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, conducted 2,128 surveys across 6 major cities: Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, and Lucknow, to determine the occupational health and safety of app-based transport workers. CIS is proud to publish the study report and the press release. Akash Sheshadri, Ambika Tandon, and Aayush Rathi of CIS supported post-production of this report.
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Blog Entry IFAT and ITF - Locking Down the Impact of Covid-19
by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office published Sep 17, 2020 last modified Jun 29, 2021 07:27 AM — filed under: , , , , , , ,
This report, by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, explores the responses to the outbreak of Covid-19 by digital platform based companies, trade unions, and governments to help out workers for digital platform based companies hereafter app based workers during the lockdown. The research work in this article is a characterization of the struggles of app based workers during the global pandemic and how it has affected and changed the world of work for them. The surveys were conducted amongst the workforce working for app based companies like Ola, Uber, Swiggy, Zomato etc. This study is partially supported by CIS as part of the Feminist Internet Research Network led by the Association for Progressive Communications.
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Blog Entry A Compilation of Research on the Gig Economy
by Aayush Rathi, Ambika Tandon, Sumandro Chattapadhyay published May 19, 2020 — filed under: , , , , , , , ,
Over the past year, researchers at CIS have been studying gig economies and gig workers in India. Their work has involved consultative discussions with domestic workers, food delivery workers, taxi drivers, trade union leaders, and government representatives to document the state of gig work in India, and highlight the concerns of gig workers. The imposition of a severe lockdown in India in response to the outbreak of COVID-19 has left gig workers in precarious positions. Without the privilege of social distancing, these workers are having to contend with a drastic reduction in income, while also placing themselves at heightened health risks.
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Blog Entry From Health and Harassment to Income Security and Loans, India's Gig Workers Need Support
by Zothan Mawii (Tandem Research), Aayush Rathi (CIS), and Ambika Tandon (CIS) published Apr 30, 2020 last modified May 19, 2020 06:57 AM — filed under: , , , , , ,
Deemed an 'essential service' by most state governments, and thereby exempt from temporary suspension during the COVID-19 lockdown, food, groceries and other essential commodities have continued to be delivered by e-commerce companies and on-demand services. Actions to protect workers, who are taking on significant risks, have been far less forthcoming than those for customers. Zothan Mawii (Tandem Research), Aayush Rathi (CIS) and Ambika Tandon (CIS) spoke with the leaders of four workers' unions and labour researchers to identify recommended actions that public agencies and private companies may undertake to better support the urgent needs of gig workers in India.
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Blog Entry COVID-19 Charter Of Recommendations on Gig Work
by Aayush Rathi and Ambika Tandon published Apr 30, 2020 last modified May 13, 2020 08:53 AM — filed under: , , , , , , , , ,
Tandem Research and the Centre for Internet and Society organised a webinar on 9 April 2020, with unions representing gig workers and researchers studying labour rights and gig work, to uncover the experiences of gig workers during the lockdown. Based on the discussion, the participants of the webinar have drafted a set of recommendations for government agencies and platform companies to safeguard workers’ well being. Here are excerpts from this charter of recommendation shared with multiple central and state government agencies and platforms companies.
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Blog Entry Zothan Mawii - COVID-19 and Relief Measures for Gig Workers in India
by Zothan Mawii (Tandem Research) published Apr 14, 2020 last modified May 19, 2020 05:41 AM — filed under: , , , , , ,
CIS is cohosted a webinar with Tandem Research on the impact of the COVID-19 response on the gig economy on 9 April 2020. It was a closed door discussion between representatives of workers' unions, labour activists, and researchers working on gig economy and workers' rights to highlight the demands of workers' groups in the transport, food delivery and care work sectors. We saw this as an urgent intervention in light of the disruption to the gig economy caused by the nationwide lockdown to limit proliferation of COVID-19. This is a summary of the discussions that took place in the webinar authored by Zothan Mawii, a Research Fellow at Tandem Research.
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Blog Entry Roundtable on India’s Gig-work Economy
by Noopur Raval, Anushree Gupta, Rajendra Jadhav, Sarah Zia, and Simiran Lalvani published Feb 05, 2020 last modified May 19, 2020 06:36 AM — filed under: , , , , , , ,
Working in the gig-economy has been associated with economic vulnerabilities. However, there are also moral and affective vulnerabilities as workers find their worth measured everyday by their performance of—and at—work and in every interaction and movement. This roundtable discussion marks the end of our series on 'India’s Gig-work Economy' published by the Platypus blog of the Committee on the Anthropology of Science, Technology, and Computing (CASTAC). In this discussion, the researchers reflect on methods, challenges, inter-subjectivities and possible future directions for research on the topic. Listen to the audio track below or read the transcript for the full discussion.
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Blog Entry Noopur Raval and Rajendra Jadhav - Power Chronography of Food-Delivery Work
by Noopur Raval and Rajendra Jadhav published Jan 15, 2020 last modified May 19, 2020 06:33 AM — filed under: , , , , , ,
Working in the gig-economy has been associated with economic vulnerabilities. However, there are also moral and affective vulnerabilities as workers find their worth measured everyday by their performance of—and at—work and in every interaction and movement. This essay by Noopur Raval and Rajendra Jadhav is the fourth among a series of writings by researchers associated with the 'Mapping Digital Labour in India' project at the CIS, supported by the Azim Premji University, that were published on the Platypus blog of the Committee on the Anthropology of Science, Technology, and Computing (CASTAC).
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