Aadhaar: Ushering in a Commercialized Era of Surveillance in India

The article by Jyoti Panday was published by the Electronic Frontier Foundation on June 1, 2017.

These instances demonstrate how intrusive India’s controversial national biometric identity scheme, better known as Aadhaar has grown. Aadhaar is a 12-digit unique identity number (UID) issued by the government after verifying a person’s biometric and demographic information. As of April 2017, the Unique Identification Authority of India (UIDAI) has issued 1.14 billion UIDs covering nearly 87% of the population making Aadhaar, the largest biometric database in the world. The government asserts that enrollment reduces fraud in welfare schemes and brings greater social inclusion. Welfare schemes that provide access to basic services for marginalized and vulnerable groups are essential. However, unlike countries where similar schemes have been implemented, invasive biometric collection is being imposed as a condition for basic entitlements in India. The privacy and surveillance risks associated with the scheme have caused much dissension in India.

Identity and Privacy in India

Initiated as an identity authentication tool, the critical problem with Aadhaar is that it is being pushed as a unique identifier to access a range of services. The government continues to maintain that the scheme is voluntary, and yet it has galvanized enrollment by linking Aadhaar to over 50 schemes. Aadhaar has become the de-facto identity document accepted at private, banks, schools, and hospitals. Since Aadhaar is linked to the delivery of essential services, authentication errors or deactivation has serious consequences including exclusion and denial of statutory rights. But more importantly, using a unique identifier across a range of schemes and services enables seamless combination and comparison of databases. By using Aadhaar, the government can match existing records such as driving license, ration card, financial history to the primary identifier to create detailed profiles. Aadhaar may not be the only mechanism, but essentially, it's a surveillance tool that the Indian government can use to surreptitiously identify and track citizens.

This is worrying, particularly in context of the ambiguity regarding privacy in India. The right to privacy for Indian citizens is not enshrined in the Constitution. Although, the Supreme Court has located the right to privacy as implicit in the concept of “ordered liberty” and held that it is necessary in order for citizens to effectively enjoy all other fundamental rights. There is also no comprehensive national framework that regulates the collection and use of personal information. In 2012, Justice K.S. Puttaswamy challenged Aadhaar in the Supreme Court of India on the grounds that it violates the right to privacy. The Court passed an interim order restricting compulsory linking of Aadhaar for benefits delivery, and referred the clarification on privacy as a right to a larger bench. More than a year later, the constitutional bench is yet to be constituted.

The delay in sorting out the nature and scope of privacy as right in India has allowed the government to continue linking Aadhaar to as many schemes as possible, perhaps with the intention of ensuring the scheme becomes too big to be rolled back. In 2016, the government enacted the 'Aadhaar Act' passing the legislation without any debate, discussion or even approval of both houses of Parliament. In April this year, Aadhaar was made compulsory for filing income tax or PAN number application and the decision is being challenges in Supreme Court. Defending the State , the Attorney-General of India claimed that the arguments on so-called privacy and bodily intrusion is bogus, and citizens cannot have an absolute right over their body! The State’s articulation is chilling, especially in light of the Human DNA Profiling Bill seeking the right to collect biological samples and DNA indices of citizens. Such anti-rights arguments are worth note because biometric tracking of citizens isn't just government policy - it is also becoming big business.

Role of Private Companies

Private companies supply hardware, software, programs, and the biometric registration services for rolling out Aadhaar to India’s large population. UIDAI’s Committee on Biometrics acknowledges that biometrics data are national assets though American biometric technology provider L-1 Identity Solutions, and consulting firms Accenture and Ernst and Young can access and retain citizens' data. The Aadhaar Act introduces electronic Know-Your-Customer (eKYC) that allows government agencies and private companies to download data such as name, gender and date of birth from the Aadhaar database at the time of authentication. Banks and telecom companies using authentication process to download data and auto-fill KYC forms and to profile users. Over the last few years, the number of companies or applications built around profiling of citizens’ personally sensitive data has grown exponentially.

A number of people linked with creating the UIDAI infrastructure have founded iSPIRT, an organisation that is pushing for commercial uses of Aadhaar. Private companies are using Aadhaar for authentication purposes and background checks. Microsoft has announced SkypeLite integration with Aadhaar to verify users. Others, such as TrustId and Eko are integrating rating systems into their authentication services and tracking users through platforms they create. In essence such companies are creating their own private database to track authenticated Aadhaar users and they may sell this data to other companies. The growth of companies that share and combine databases to profile users is an indication of the value of personal data and its centrality for both large and small companies in India.

Integrating and linking large biometrics collections to each other, which are then linked with traditional data points that private companies hold such as geolocation or phone number enables constant surveillance to take over. So far, there has been no parliamentary discussion on the role of private companies. UIDAI remains the ultimate authority in deciding the nature, level and cost of access granted to private companies. For example, there is nothing in Aadhaar Act that prevents Facebook from entering into an agreement with the Indian government to make Aadhaar mandatory to access WhatsApp or any of its other services. Facebook could also pay data brokers and aggregators to create customer profiles to add to its ever growing data points for tracking and profiling its users.

Security Risks and Liability

A series of data leakages have raised concerns about which private entities are involved, and how they handle personal and sensitive data. In February, UIDAI registered a complaint against three companies for storing and using biometric data for multiple transactions. Aadhaar numbers of over 130 million people and bank account details of about 100 million people have been publicly displayed through government portals owing to poor security practices. A recent report from Centre for Internet and Society (CIS) showed that a simple tweaking of URL query parameters of the National Social Assistance Programme (NSAP) website could unmask and display private information of a fifth of India's population.

Such data leaks pose a huge risk as compromised biometrics can never be recovered. The Aadhaar Act establishes UIDAI as the primary custodian of identity information, but  is silent on the liability in case of data breaches. The Act is also unclear about notice and remedies for victims of identity theft and financial frauds and citizens whose data has been compromised. UIDAI has continued to fix breaches upon being notified, but maintains that storage in federated databases ensures that no agency can track or profile individuals.

After almost a decade of pushing a framework for mass collection of data, the Indian government has issued guidelines to secure identity and sensitive personal data in India. The guidelines could have come earlier, and given large data leaks in the past may also be redundant. Nevertheless, it is reassuring to see practices for keeping information safe and the idea of positive informed consent being reinforced for government departments. To be clear, the guidelines are meant for government departments and private companies using Aadhaar for authentication, profiling and building databases fall outside its scope. With political attitudes to corporations exploiting personal information changing the world over, the stakes for establishing a framework that limits private companies commercializing personal data and tracking Indian citizens are as high as they have ever been.