Centre for Internet & Society

The NPIT 2011 has the laudable goal of making India a ‘knowledge economy with a global role’ by developing and deploying ICT solutions in all sectors to foster development within India and at a global level. The policy identifies several praiseworthy goals such as the promotion of open standards and open technologies, accessibility for persons with disabilities, affordable ICT services, transparency, accountability, technology development for Indian languages, placing data in public domain for use and value addition, using social media to engage with citizens and investing in indigenous R&D and capacity building. We deeply appreciate this initiative of the Department of Information Technology and offer below brief comments to strengthen the draft.


It may be important to have one mission which is more citizen centric, for instance, to use ICT to empower and mainstream underprivileged sections of the population such as persons with disabilities, economically disadvantaged people, etc. All of the missions currently listed are related to making India an IT hub and around economic/commercial indicators and the focus on the human development aspect seems to be lacking.


Objectives 8 and 9 which are dealing with government services could specifically mention accessibility. While access for persons with disabilities is covered in objective 12, it does not imply inherent accessibility of all government services, but merely an enablement of those which are required.

Enforcement Mechanism

While the policy has several commendable goals, there is little indication as to how it will be sought to be implemented. It would be helpful to have clear mention of the responsible authorities and execution mechanisms, including a mechanism for periodic review to ensure that all security, standards and quality guidelines and timelines are met.

Development of Language Technologies

Since the development of language technologies is extremely crucial to ensure that ICT access is possible for persons in both rural and urban areas, affordability should be stressed as a key aspect of this research and open source solutions may come out of public funded research. 

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