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Online cab booking | Why finding a cab is a nightmare now
by Haripriya Suresh — published Jul 04, 2023 — filed under: ,
Many drivers said the rise in commissions payable to ride-hailing platforms and higher fuel costs, among other expenses, have made it impossible for them to survive in the once-lucrative profession.
Located in RAW
Blog Entry Labouring (on) the app: agency and organisation of work in the platform economy
by Ambika Tandon and Abhishek Sekharan — published Jul 04, 2023 — filed under: , , ,
Ambika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.
Located in RAW
Women at (gig) work: When financial freedom comes at a cost
by Aiswarya Raj — published Jul 04, 2023 — filed under: ,
Chiara Furtado was quoted in a news article on women’s experiences working on ride-hailing and delivery platforms.
Located in RAW
Gig Workers Are Being Stabbed, Beaten, and Abused in India
by Varsha Bansal — published Jul 04, 2023 — filed under: ,
An Uber driver was mugged. An Ola driver was beaten and left in a coma. Platform workers say tech companies are doing little to protect them.
Located in RAW
India’s gig economy drivers face bust in the country’s digital boom
by Jagmeet Singh — published Jul 04, 2023 — filed under: ,
Workers on platforms like Uber, Ola and Swiggy deal with blocked accounts, other backlash for speaking out over poor conditions
Located in RAW
Global Perspectives on Women, Work and Digital Labour Platforms
by Admin — published Jul 04, 2023 — filed under: ,
Ambika Tandon was a panellist at the launch event for the Global Perspectives on Women, Work and Digital Labour Platforms organized by Digital Future Society on July 13, 2022 on online platform.
Located in RAW
Blog Entry Gender and collective bargaining in the platform economy: Experiences of on-demand beauty workers in India
by Abhishek Sekharan, Chiara Furtado and Ambika Tandon — published Jul 03, 2023 — filed under: ,
Abhishek Sekharan, Chiara Furtado, and Ambika Tandon contributed an essay on gender and collective bargaining in the platform economy in India, reflecting on the experiences of women beauty workers who organised India’s first women-led movement of platform workers. The essay has been published as part of an online collection of essays from contributors across the world and has been curated by the Digital Future Society Think Tank (Barcelona, Spain).
Located in RAW
Blog Entry Metaphors of Work, from ‘Below’
by Aayush Rathi and Ambika Tandon — published Jul 03, 2023 — filed under: , , , , ,
Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.
Located in RAW
Blog Entry Designing Domestic Work Platforms
by Divyansha Sehgal and Yathrath — published Aug 13, 2022 — filed under: , ,
This research was conducted by The Center for Internet and Society (CIS) with funding from Association for Progressive Communication (APC) through the Feminist Internet Research Network (FIRN), supported by International Development Research Centre (IDRC). The authors are deeply grateful to the platform workers who talked to us and shared their experiences of finding work through Urban Company. Their responses shaped our research and their insights guided the creation of this final report.
Located in RAW
Blog Entry Procurement Through Digital Platforms
by SEWA Cooperative Federation and Centre for Internet & Society — published Jul 26, 2022 — filed under: ,
Procurement policies, both public and private, can play a significant role in determining inclusive market participation, particularly for informal women workers and their collective enterprises.
Located in RAW
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We invite researchers, practitioners, artists, and theoreticians, both organisationally and as individuals, to engage with us on topics related internet and society, and improve our collective understanding of this field. To discuss such possibilities, please write to us at communications[at]cis-india[dot]org with an indication of the form and the content of the collaboration you might be interested in.

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About Us

The Centre for Internet and Society (CIS) is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons with disabilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The research at CIS seeks to understand the reconfiguration of social processes and structures through the internet and digital media technologies, and vice versa.

Through its diverse initiatives, CIS explores, intervenes in, and advances contemporary discourse and regulatory practices around internet, technology, and society in India, and elsewhere.

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Unless otherwise specified, content licensed under Creative Commons — Attribution 3.0 Unported.