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Reading the Fine Script: Service Providers, Terms and Conditions and Consumer Rights
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by
Jyoti Panday
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published
Jul 02, 2014
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last modified
Jul 04, 2014 06:31 AM
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filed under:
Social Media,
Consumer Rights,
Google,
internet and society,
Privacy,
Transparency and Accountability,
Intermediary Liability,
Accountability,
Facebook,
Data Protection,
Policies,
Safety
This year, an increasing number of incidents, related to consumer rights and service providers, have come to light. This blog illustrates the facts of the cases, and discusses the main issues at stake, namely, the role and responsibilities of providers of platforms for user-created content with regard to consumer rights.
Located in
Internet Governance
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Blog
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Are Indian Consumer Laws Ready for the Digital Age?
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by
Vipul Kharbanda
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published
Aug 08, 2013
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last modified
Aug 08, 2013 11:52 AM
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filed under:
Consumer Rights,
Featured,
Access to Knowledge
The Economic and Social Council of the United Nations, recognizing the need for protection of the rights of consumers, drafted a set of model guidelines on consumer protection which were adopted by the General Assembly in 1985. The United Nations Guidelines for Consumer Protection (UNGCP) act as an international reference point of the consumer movement, however since it has been over a quarter of a century since they were first drafted, there is a strong argument for revising them to bring them in line with new developments in technology and business practices.
Located in
Access to Knowledge
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Blogs
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Consumer Privacy
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by
Prasad Krishna
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published
Sep 13, 2012
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filed under:
Consumer Rights,
Internet Governance,
Privacy
This chapter will examine the present legal state of consumer privacy in India and seek to understand the gap between policy and implementation of policy. In doing so, it will look at what are the existing avenues for protection of consumer privacy in India, how is the definition of consumer privacy evolving through case law and public opinion, and what are the current challenges to consumer privacy in India. Traditionally speaking, and according to the Consumer Protection Act, 1986, in India, a consumer is a broad label for any person who buys goods or services with the intent of using them for non-commercial purposes. In the typical sense, when people think of themselves as being consumers, they think about transactions with a vendor through a physical exchange of money in a store or through an online exchange for a product or service. Certain services that consumers use put an extraordinary amount of sensitive personal information into the hands of vendors.
Located in
Internet Governance
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Consumers International Global Meeting 2012
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by
Prasad Krishna
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published
Mar 07, 2012
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last modified
Apr 03, 2012 07:54 AM
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filed under:
Consumer Rights,
Access to Knowledge
Pranesh Prakash participated in the Consumers International Global Meeting held in Kuala Lumpur on March 8 and 9, 2012. He spoke on UN Consumer Guidelines. Robin Brown, Tobias Schönwetter and Guilherme Varella were the other speakers in the session.
Located in
News & Media
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Thomas Abraham's Rebuttal on Parallel Importation
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by
Pranesh Prakash
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published
Feb 10, 2011
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last modified
Aug 04, 2011 04:47 AM
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filed under:
Consumer Rights,
Copyright,
Access to Knowledge
We engaged in an e-mail conversation with Thomas Abraham, the managing director of Hachette India, on the issue of parallel importation of books into India. We thought it would be in the public interest to publish a substantive part of that conversation. In this post he points at great length how our arguments are faulty. While we still believe that he doesn't succeed, we hope this will clarify matters a bit.
Located in
Access to Knowledge
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Blogs
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Indian Law and "Parallel Exports"
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by
Pranesh Prakash
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published
Feb 01, 2011
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last modified
Aug 04, 2011 04:47 AM
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filed under:
Consumer Rights,
Copyright,
Access to Knowledge
Recently, a lawyer for the publishing industry made the claim that allowing for parallel importation would legally allow for the exports of low-priced edition. Here we present a legal rebuttal of that claim.
Located in
Access to Knowledge
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Blogs
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Analysis of the Copyright (Amendment) Bill, 2010
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by
Pranesh Prakash
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published
Jul 18, 2010
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last modified
Sep 21, 2011 06:01 AM
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filed under:
Access to Knowledge,
Consumer Rights,
Copyright,
Fair Dealings,
Public Accountability,
Intellectual Property Rights,
RTI,
Featured,
Broadcasting,
Publications,
Submissions,
Technological Protection Measures
CIS analyses the Copyright (Amendment) Bill, 2010, from a public interest perspective to sift the good from the bad, and importantly to point out what crucial amendments should be considered but have not been so far.
Located in
Access to Knowledge
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Blogs
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A Guide to Key IPR Provisions of the Proposed India-European Union Free Trade Agreement
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by
Glover Wright
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published
Jul 13, 2010
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last modified
Aug 30, 2011 01:06 PM
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filed under:
Development,
Consumer Rights,
Copyright,
Access to Knowledge,
Discussion,
Economics,
Analysis,
Technological Protection Measures,
Intermediary Liability,
innovation,
Intellectual Property Rights,
Patents,
Publications
The Centre for Internet and Society presents a guide for policymakers and other stakeholders to the latest draft of the India-European Union Free Trade Agreement, which likely will be concluded by the end of the year and may hold serious ramifications for Indian businesses and consumers.
Located in
Access to Knowledge
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Blogs
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The 2010 Special 301 Report Is More of the Same, Slightly Less Shrill
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by
Pranesh Prakash
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published
May 13, 2010
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last modified
Oct 03, 2011 05:37 AM
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filed under:
Development,
Consumer Rights,
Access to Knowledge,
Copyright,
Piracy,
Access to Medicine,
Intellectual Property Rights,
Data Protection,
FLOSS,
Technological Protection Measures,
Publications
Pranesh Prakash examines the numerous flaws in the Special 301 from the Indian perspective, to come to the conclusion that the Indian government should openly refuse to acknowledge such a flawed report. He notes that the Consumers International survey, to which CIS contributed the India report, serves as an effective counter to the Special 301 report.
Located in
Access to Knowledge
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Blogs
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Open Standards Workshop at IGF '09
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by
Pranesh Prakash
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published
Nov 30, 2009
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last modified
Aug 23, 2011 02:54 AM
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filed under:
Open Standards,
Consumer Rights,
Digital Governance,
Fair Dealings,
FLOSS,
Workshop,
Openness
The Centre for Internet and Society co-organized a workshop on 'Open Standards: A Rights-Based Framework' at the fourth Internet Governance Forum, at Sharm el-Sheikh. The panel was chaired by Aslam Raffee of Sun Microsystems and the panellists were Sir Tim Berners-Lee of W3C, Renu Budhiraja of India's DIT, Sunil Abraham of CIS, Steve Mutkoski of Microsoft, and Rishab Ghosh of UNU-MERIT.
Located in
Openness
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Blog
