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Comments on proposed amendments to the Consumer Protection (E-Commerce) Rules, 2020
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by
Vipul Kharbanda, Rajat Misra, Arindrajit Basu and Aman Nair
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published
Jul 27, 2021
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last modified
Jul 27, 2021 02:45 PM
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filed under:
E-Commerce,
Consumer Rights
Located in
Internet Governance
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Blog
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The Competition Law Case Against Whatsapp’s 2021 Privacy Policy Alteration
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by
Aman Nair and Arindrajit Basu
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published
Dec 31, 2020
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last modified
Mar 24, 2021 04:12 PM
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filed under:
Consumer Rights,
Digital Economy,
Data Protection,
Facebook,
Competition,
WhatsApp,
Competition Law
Having examined the privacy implications of Whatsapp's changes to its privacy policy in 2021, this issue brief is the second output in our series examining the effects of those changes. This brief examines the changes in the context of data sharing between Whatsapp and Facebook as being an anticompetitive action in violation of the Indian Competition Act, 2002.
Located in
Internet Governance
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Blog
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Reading the Fine Script: Service Providers, Terms and Conditions and Consumer Rights
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by
Jyoti Panday
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published
Jul 02, 2014
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last modified
Jul 04, 2014 06:31 AM
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filed under:
Social Media,
Consumer Rights,
Google,
internet and society,
Privacy,
Transparency and Accountability,
Intermediary Liability,
Accountability,
Facebook,
Data Protection,
Policies,
Safety
This year, an increasing number of incidents, related to consumer rights and service providers, have come to light. This blog illustrates the facts of the cases, and discusses the main issues at stake, namely, the role and responsibilities of providers of platforms for user-created content with regard to consumer rights.
Located in
Internet Governance
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Blog
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Open Standards Workshop at IGF '09
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by
Pranesh Prakash
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published
Nov 30, 2009
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last modified
Aug 23, 2011 02:54 AM
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filed under:
Open Standards,
Consumer Rights,
Digital Governance,
Fair Dealings,
FLOSS,
Workshop,
Openness
The Centre for Internet and Society co-organized a workshop on 'Open Standards: A Rights-Based Framework' at the fourth Internet Governance Forum, at Sharm el-Sheikh. The panel was chaired by Aslam Raffee of Sun Microsystems and the panellists were Sir Tim Berners-Lee of W3C, Renu Budhiraja of India's DIT, Sunil Abraham of CIS, Steve Mutkoski of Microsoft, and Rishab Ghosh of UNU-MERIT.
Located in
Openness
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Blog
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Consumer Privacy
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by
Prasad Krishna
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published
Sep 13, 2012
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filed under:
Consumer Rights,
Internet Governance,
Privacy
This chapter will examine the present legal state of consumer privacy in India and seek to understand the gap between policy and implementation of policy. In doing so, it will look at what are the existing avenues for protection of consumer privacy in India, how is the definition of consumer privacy evolving through case law and public opinion, and what are the current challenges to consumer privacy in India. Traditionally speaking, and according to the Consumer Protection Act, 1986, in India, a consumer is a broad label for any person who buys goods or services with the intent of using them for non-commercial purposes. In the typical sense, when people think of themselves as being consumers, they think about transactions with a vendor through a physical exchange of money in a store or through an online exchange for a product or service. Certain services that consumers use put an extraordinary amount of sensitive personal information into the hands of vendors.
Located in
Internet Governance
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Are Indian Consumer Laws Ready for the Digital Age?
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by
Vipul Kharbanda
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published
Aug 08, 2013
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last modified
Aug 08, 2013 11:52 AM
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filed under:
Consumer Rights,
Featured,
Access to Knowledge
The Economic and Social Council of the United Nations, recognizing the need for protection of the rights of consumers, drafted a set of model guidelines on consumer protection which were adopted by the General Assembly in 1985. The United Nations Guidelines for Consumer Protection (UNGCP) act as an international reference point of the consumer movement, however since it has been over a quarter of a century since they were first drafted, there is a strong argument for revising them to bring them in line with new developments in technology and business practices.
Located in
Access to Knowledge
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Blogs
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Consumers International Global Meeting 2012
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by
Prasad Krishna
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published
Mar 07, 2012
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last modified
Apr 03, 2012 07:54 AM
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filed under:
Consumer Rights,
Access to Knowledge
Pranesh Prakash participated in the Consumers International Global Meeting held in Kuala Lumpur on March 8 and 9, 2012. He spoke on UN Consumer Guidelines. Robin Brown, Tobias Schönwetter and Guilherme Varella were the other speakers in the session.
Located in
News & Media
