Centre for Internet & Society

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Blog Entry ‘Future of work’ or 21st–century oppressed labour?: Findings from an AIGWU survey with 50 Urban Company housekeeping workers in Bengaluru
by Nihira Ram published May 16, 2024 — filed under: , , , ,
n this essay, Nihira Ram shares findings from a survey done by the All India Gig Workers Union with more than 50 migrant workers living in a slum in Bengaluru. The workers primarily provided cleaning and domestic services on the platform, Urban Company (previously UrbanClap).
Located in RAW
Blog Entry That Is Not A Livelihood – That Is Helplessness”: Field notes from the Fraazo Delivery Workers Strike in Noida, Greater Noida, and Ghaziabad
by Rikta Krishnaswamy published Apr 24, 2024 — filed under: , , , ,
In this essay, Rikta Krishnaswamy of the All India Gig Workers’ Union (AIGWU) narrates her experiences of organising and supporting delivery workers’ collective action against Fraazo (a now-defunct platform for produce and grocery delivery). Her essay sheds light on the challenges workers face in organising for better conditions of work. She describes how platforms hide behind legal smokescreens and threats of police action to shirk their responsibility as employers. To make matters worse, obscure employment terms and work management systems make it harder for workers to seek redress from the government through labour dispute resolution processes. The essay is illustrative of how digital platforms have exploited and violated freedoms of the gig workers they employ, while facing no accountability. For this to change, gig workers have to be guaranteed employment rights along with collective rights to their data.
Located in RAW
Blog Entry The Platform Economy’s Gatekeeping of Class and Caste Dominance in Urban India
by Ambika Tandon and Aayush Rathi published Apr 18, 2024 last modified Apr 19, 2024 03:11 AM — filed under: , , , , ,
Ambika Tandon and Aayush Rathi contributed an essay on how gated society management apps like MyGate and NoBrokerHood feed on caste and income inequalities in new datafied forms. The essay features in The Formalization of Social Precarities, an anthology edited by Murali Shanmugavelan and Aiha Nguyen and published with Data & Society.
Located in RAW
Blog Entry Your economy, our livelihoods: A policy brief by the All India Gig Workers’ Union
by W.C. Shukla, Rikta Krishnaswamy, Rohin Garg, Gunjan Jena, and S.B. Natarajan published Jan 30, 2024 last modified Jan 31, 2024 12:02 AM — filed under: , , , , , ,
In this policy brief, the All India Gig Workers’ Union (AIGWU) presents its critique on NITI Aayog’s report on India’s platform economy. Through experiences from over 3 years of organising gig workers across India, they highlight fallacies in the report that disregard workers’ experiences and realities. They present alternative recommendations that are responsive to these realities, and offer pathways towards rights-affirming futures for workers in the platform economy.
Located in RAW
Blog Entry Strategies to Organise Platform Workers
by Chiaro Furtado published Oct 22, 2023 — filed under: , , , , , , ,
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
Located in RAW
Blog Entry Getting the (Digital) Indo-Pacific Economic Framework Right
by Arindrajit Basu published Oct 03, 2022 — filed under: , , ,
On the eve of the Tokyo Quad Summit in May 2022, President Biden unveiled the Indo-Pacific Economic Framework (IPEF), visualising cooperation across the Indo-Pacific based on four pillars: trade; supply chains; clean energy, decarbonisation and infrastructure; and tax and anti-corruption. Galvanised by the US, the other 13 founding members of the IPEF are Australia, Brunei Darussalam, India, Indonesia, Japan, Republic of Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand and Vietnam. The first official in-person Ministerial meeting was held in Los Angeles on 9 September 2022.
Located in Internet Governance / Blog
Blog Entry Platforms, Power, and Politics: Perspectives from Domestic and Care Work in India
by Aayush Rathi, and Ambika Tandon published Jun 27, 2021 last modified Jul 07, 2021 03:19 PM — filed under: , , , , , ,
CIS has been undertaking a two-year project studying the entry of digital platforms in the domestic and care work in India, supported by the Association for Progressive Communications as part of the Feminist Internet Research Network. Implemented through 2019-21, the objective of the project is to use a feminist lens to critique platform modalities and orient platformisation dynamics in radically different, worker-first ways. Ambika Tandon and Aayush Rathi led the research team at CIS. The Domestic Workers’ Rights Union is a partner in the implementation of the project, as co-researchers. Geeta Menon, head of DWRU, was an advisor on the project, and the research team consisted of Parijatha G.P., Radha Keerthana, Zeenathunnisa, and Sumathi, who are office holders in the union and are responsible for organising workers and addressing their concerns.
Located in RAW
Blog Entry IFAT and ITF - Protecting Workers in the Digital Platform Economy: Investigating Ola and Uber Drivers’ Occupational Health and Safety
by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office published Jun 25, 2021 last modified Jun 29, 2021 06:53 AM — filed under: , , , , , , ,
Between July to November 2019, Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, conducted 2,128 surveys across 6 major cities: Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, and Lucknow, to determine the occupational health and safety of app-based transport workers. CIS is proud to publish the study report and the press release. Akash Sheshadri, Ambika Tandon, and Aayush Rathi of CIS supported post-production of this report.
Located in RAW
Blog Entry The Competition Law Case Against Whatsapp’s 2021 Privacy Policy Alteration
by Aman Nair and Arindrajit Basu published Dec 31, 2020 last modified Mar 24, 2021 04:12 PM — filed under: , , , , , ,
Having examined the privacy implications of Whatsapp's changes to its privacy policy in 2021, this issue brief is the second output in our series examining the effects of those changes. This brief examines the changes in the context of data sharing between Whatsapp and Facebook as being an anticompetitive action in violation of the Indian Competition Act, 2002.
Located in Internet Governance / Blog
Blog Entry Labour futures: Intersectional responses to southern digital platform economies
by Aayush Rathi and Ambika Tandon published Dec 31, 2020 last modified Jan 27, 2021 08:43 AM — filed under: , ,
It is our great pleasure to announce that we are undertaking a two-year research project to comprehensively analyse dominant and emerging sectors in India’s platform economies. The project is funded by a research grant of USD 200,000 from the Internet Society Foundation.
Located in RAW