Centre for Internet & Society

This is the braille format file of the book.

Plain Text icon report_on_universal_service_fund.brf — Plain Text, 80 kB (82243 bytes)

File contents

                 ,3T5TS               #A
,*APT]                             ,PAGE
,UNIV]SAL ,S]VICE = ,P]SONS )
  ,4ABILITIES """"""""""""""""""""""" #D
,=E^W
 """""""""""""""""""""""""""""""""""" #E
,9TRODUC;N """""""""""""""""""""""""" #H
#A4 ,REC5T EVOLU;N (! SCOPE (
  ,UNIV]SAL ,S]VICE ,OBLIG,NS2
  9CLU.N ( ,,ICT & TELECOMMUNIC,NS
  A3ESSIBIL;Y = P]SONS )
  4ABILITIES """"""""""""""""""""""" #AA
  ,,ITU ,COLLOQUIUM -#AIIC
    7,DEF9I;N @& ,PR9CIPLES7 """"""" #AA
  ,PRES5T DEF9I;N & 3TEXT """""""""" #AE
  ,P]SONS ) 4ABILITIES3 AN "US]V$
    -MUN;Y """"""""""""""""""""""""" #AG
#B4 ,GOV]N.E & FUND+ PROCESSES (
  ,UNIV]SAL ,S]VICE ,FUNDS """"""""" #BA
  ,,USO POLICY FRAME"WS """""""""""" #BA
  ,TYPES ( ,,USO ,MODELS """"""""""" #BB
  ,FUND+ """"""""""""""""""""""""""" #BC
#C4 ,-P5DIUM ( SELECT$ ,UNIV]SAL
  ,S]VICE ,FUNDS PROGRAMMES =
  P]SONS ) 4ABILITIES """""""""""""" #BF
  ,AU/RALIA """""""""""""""""""""""" #BF
  ,FR.E """""""""""""""""""""""""""" #BI
  ,IREL& """""""""""""""""""""" #CA   #B
  ,ITALY """"""""""""""""""""""""""" #CD
  ,JAMAICA """"""""""""""""""""""""" #CE
  ,K5YA """""""""""""""""""""""""""" #CG
  ,LI?UANIA """""""""""""""""""""""" #CI
  ,MALAYSIA """""""""""""""""""""""" #DJ
  ,NEW ,Z1L& """"""""""""""""""""""" #DB
  ,PAKI/AN """"""""""""""""""""""""" #DD
  ,POL& """""""""""""""""""""""""""" #DH
  ,PORTUGAL """""""""""""""""""""""" #DI
  ,SLOVAK ,REPUBLIC """""""""""""""" #EB
   ,SLOV5IA """""""""""""""""""""""" #ED
  ,SW$5 """""""""""""""""""""""""""" #EF
  ,?AIL& """"""""""""""""""""""""""" #EI
  ,UNIT$ ,K+DOM """""""""""""""""""" #FA
  ,UNIT$ ,/ATES """""""""""""""""""" #FC
    ,UNIV]SAL ,S]VICE ,FUND--
      ,EXAMPLES F ,,U /ATES """""""" #FE
    ,WISCONS9 """""""""""""""""""""" #FE
    ,CALI=NIA """""""""""""""""""""" #FG
    ,OREGON """""""""""""""""""""""" #FI
  ,G5]AL OBS]V,NS """""""""""""""""" #GJ
#D4 ,EVOLU;N ( ,UNIV]SAL ,S]VICE
  ,PROVI.NS BAS$ ^U ! ,3V5;N ON !
  ,"RS ( ,P]SONS ) ,4ABILITIES """"" #GB
    ,APPLICABIL;Y (! ,,CRPD 6/ATES
      )A TELECOMMUNIC,NS
      REGULATORY AU?OR;Y """""" #GB   #C
    ,DEF9I;N ( 8,P]SONS )
      ,4ABILITIES0 """"""""""""""""" #GI
    ,A3ESSIBIL;Y F1TURES =
      -MUNIC,NS COV]$ 0,,CRPD
      4POSI;NS CURR5TLY PROMOT$
      0,,USF FUND$ PROGRAMMES """""" #HJ
,ANNEXURE #A3 ,TA# ( A3ESSIBIL;Y
  PROGRAMMES & POLICIES "U ,U,S,OS
 """"""""""""""""""""""""""""""""""" #HG
,GLOSS>Y ( T]MS """""""""""""""""""" #IG
,LI/ ( ,3TRIBUTORS """""""""""""""" #AJJ















     ,UNIV]SAL ,S]VICE = ,P]SONS )    #D
              ,4ABILITIES

,A ,GLOBAL ,SURVEY ( ,POLICY ,9T]V5;NS &
             ,GD ,PRACTICES
   ,0! ,C5TRE = ,9T]NET @& ,SOCIETY &
               ;,G#C,,ICT
             ,DECEMB] #BJAA
  ,COPY"R
  ,? "W IS LIC5S$ "U A ,CR1TIVE ,-MONS
,ATTRIBU;N #C1J ,UNPORT$ ,LIC;E4
  ,Y >E FREE 6%>E & 6ADAPT ? "W1 Z L;G Z
Y ATTRIBUTE ? "W & XS AU?ORS4














                 ,=E^W                #E

  ,UNIV]SAL ,S]VICE DEF9I;NS H BE5
DEVELOP$ 0#ABE C.TRIES & >E ! F.D,N =
POLICIES & PROGRAMS 5SUR+ T
TELECOMMUNIC,NS >E AVAILA# 6ALL
CATEGORIES ( POPUL,N4 ,UNIV]SAL S]VICE
FUNDS >E ! MA9 VEHICLE US$ 6FUND ^?
PROGRAMS1 PRIM>ILY A4RESS+ IMBAL.ES S* Z
LACK ( AVAILABIL;Y ( S]VICES 9 RURAL
>1S4 ,:ILE GEOGRAPHIC COV]AGE HAS VA/LY
IMPROV$ OV] ! PA/ DECADE ) WIRE.S
9FRA/RUCTURE1 ! SCOPE ( ,UNIV]SAL
,S]VICE HAS EXP&$ 69CLUDE O!R CATEGORIES
( "US]V$ POPUL,NS4
  ,AM;G ^?1 P]SONS ) 4ABILITIES & S5IOR
CITIZ5S1 :O REPRES5T #AE 3P (! _W
;POPULATION#A1 >E AN 9CR1S+ 3C]N =
LEGISLATORS & REGULATORS4 ,BASIC
A3ESSIBIL;Y F1TURES = PUBLIC TELEPH"O
BOO?S1 FIX$ L9E OR WIRE.S H&SETS1 CU/OM]
S]VICES 9 ALT]NATE =MATS S* Z ,BRL1 OR
ASSI/IVE S]VICES S* Z RELAY S]VICES =
H>D ( HE>+ OR D1F P]SONS >E 9 FACT N
IMPLE;T$ 9 A MAJOR;Y ;COUNTRIES#B 4
      #A ,,:O ,GLOBAL ,REPORT ON
    ,4ABIL;Y1 ,JUNE #BJAA--
    ,+HTTP3//WWW4WHO4INT/DISABILITI   #F
    ES/WORLD+REPORT/<=**/EN/INDEX4HTML,+
      #B ,,CRPD ,PROGRESS ,REPORT ON
    ,,ICT ,A3ESSIBIL;Y--#BJAJ 0;,G#C;ICT
    --,+HTTP3//G%ICT4ORG/RESOURCE+CENTER
    /PUBLICATIONS+AND+REPORTS,+
  ,6A4RESS ^? ISSUES1 S"EAL C.TRIES H
EXP&$ ! SCOPE ( _! N,NAL DEF9I;N (
,UNIV]SAL ,S]VICE ,OBLIG,N 69CLUDE
P]SONS ) 4ABILITIES ALL[+ PROGRAMS
PROMOT+ ! A3ESSIBIL;Y ( 9=M,N & -MUNIC,N
TE*NOLOGIES 6BE COV]$ 0,UNIV]SAL ,S]VICE
,FUNDS4
  ,! ADOP;N (! ,3V5;N ON ! ,"RS (
,P]SONS ) ,4ABILITIES 0OV] #AEJ C.TRIES
S9CE ,M>* #CA/1 #BJJG W LIKELY A3EL]ATE
? TR5D3 ,/ATES ,"PIES H AN OBLIG,N
65SURE T ,9=M,N & ,-MUNIC,N ,TE*NOLOGIES
& ,S]VICES >E MADE A3ESSI# 6P]SONS )
4ABILITIES4 ,? C 2 D"O 0ALIGN+ ! DEF9I;N
( ,UNIV]SAL ,S]VICE ,OBLIG,N ) >TICLE #I
(! ,3V5;N & EXP&+ ! *>T] ( ,UNIV]SAL
,S]VICE ,FUNDS 6COV] PROGRAMS PROMOT+
A3ESSIBIL;Y = P]SONS ) 4ABILITIES4
  ,? REPORT IS ! F/ ATTEMPT 6DOCU;T H[
,UNIV]SAL ,S]VICE DEF9I;NS & RELAT$
POLICIES & PROGRAMS H BE5 IMPLE;T$
0V>I\S C.TRIES 65SURE T P]SONS )      #G
4ABILITIES H FULL A3ESS1 ON AN EQUAL
BASIS ) O!RS1 6TELECOMMUNIC,N S]VICES4
  ;,G#C;ICT WD L 6EXPRESS XS S9C]E
APPRECI,N 6! ,C5T] = ,9T]NET & ,SOCIETY
= XS SUPPORT ( ? PROJECT1 6,NIRMITA
,N>ASIMHAN = RESE>*+ & $IT+ ? REPORT2 6!
,9T]N,NAL ,TELECOMMUNIC,N ,UNION =
PROVID+ REF];ES & HELP+ ID5TIFY C.TRIES
6BE SURVEY$1 & 6! ,HANS ,F.D,N = FUND+ !
PR9T V].N (! REPORT4
  ,PROMOT+ UNIV]SAL S]VICE = P]SONS )
4ABILITIES C A6ECT POSITIVELY ! LIVES (
MILLIONS ( US]S >.D ! _W4 ,WE HOPE T ?
REPORT MAY S]VE Z A USE;L REF];E =
POLICY MAK]S1 OP]ATORS1 ORGANIZ,NS (
P]SONS ) 4ABILITIES1 & Z A FRAME"W = GD
PRACTICE %>+ AM;G C.TRIES CURR5TLY
IMPLE;T+ ! ,3V5;N ON ! ,"RS ( ,P]SONS )
,4ABILITIES4
  ,AXEL ,LEBLOIS
  ,EXECUTIVE ,DIRECTOR
  ;,G#C;ICT--,GLOBAL ,9ITIATIVE =
,9CLUSIVE ,I,C,TS
  ,OCTOB] #BJAA


               ,9TRODUC;N             #H

  ,! ADV5T (! ,9T]NET & A3ESSI# 9=M,N &
-MUNIC,N TE*NOLOGIES 7,,ICT7 HAS OP5$ UP
EXCIT+ POSSIBILITIES & OPPORTUNITIES =
P]SONS ) 4ABILITIES4 ,! ,UNIT$ ,N,NS
,3V5;N ON ! ,"RS ( ,P]SONS ) ,4ABILITIES
7! ,8,,UNCRPD0'7#C HAS EXPLICITLY
RECOGNIZ$ ! "R ( P]SONS ) 4ABILITIES
6SEEK1 RCV & IM"P 9=M,N ON AN EQUAL
BASIS ) ;OTHERS#D & HAS PLAC$ SPECIFIC
OBLIG,NS ON MEMB] /ATES 65SURE T ALL
,,ICT BAS$ FACILITIES & S]VICES 7:
9CLUDE TELECOMMUNIC,NS S]VICES7 M/ 2
MADE AVAILA# & A3ESSI# 6ALL4 ,6? 5D1
MEMB] /ATES >E REQUIR$ 6=MULATE &
IMPLE;T APPROPRIATE LAWS & POLICIES AT
N,NAL1 REGIONAL & GLOBAL LEVELS4 ,IN AN
AGE ": ALM ALL SP"HS ( LIFE >E
9EXTRICABLY WOV5 )& DEP5D5T ON ,,ICT1
,>TICLE #I (! ,,UNCRPD ON ,A3ESSIBIL;Y
IS POSSIBLY "O (! MO/ P[];L & CRITICAL
TOOLS 9 ! H&S ( POLICY MAK]S 65SURE T
P]SONS ) 4ABILITIES >E ASSUR$ ( BASIC
HUMAN "RS S* Z $UC,N1 H1L?1 EMPLOY;T &
A3ESS 69=M,N & "PICIP,N4 ,:ILE ! LACK (
AW>E;S AM;G/ GOV]N;TS IS UND5IABLY A
S]I\S IMP$I;T 6IMPLE;T+ A3ESSI#       #I
,,ICT 9 ANY C.TRY1 AN EQU,Y S]I\S & P]H
M R1LI/IC PRO#M IS ! LACK ( RES\RCES :
IS PLAGU+ _M C.TRIES1 ESPECI,Y DEVELOP+
N,NS4 ,! FACT T GOV]N;TS >E ALR /RU7L+
65SURE BASIC HUMAN "RS = ALL CITIZ5S
0JUDICI\SLY DIVID+ _! LIMIT$ RES\RCES =!
:OLE GAMUT ( NE$S MAKES X DI6ICULT = !M
6\TLAY SEP>ATE & SUB/ANTIAL BUDGETS :
MAY 2 REQUIR$ = IMPLE;T+ ,,ICT
A3ESSIBIL;Y4 ,IN S* A SC5>IO X 2COMES V
IMPORTANT 6LOOK >.D & ID5TIFY S\RCES (
FUND+1 NEW OR EXI/+1 : C 2 L"EAG$
0GOV]N;TS 6FULFILL _! OBLIG,N T[>DS MAK+
ALL ,,ICT BAS$ APPLIC,NS & S]VICES
A3ESSI# & PROMOT+ ASSI/IVE TE*NOLOGIES =
P]SONS ) 4ABILITIES4
      #C ,+HTTP3//WWW4UN4ORG/DISABILITIE
    S/DEFAULT4ASP,+8ID ;7#BEI
      #D ,>TICLE #BA1 ,,UNCRPD4
  ,? REPORT AIMS 6HI<LI<T ! EXTREME
SUITABIL;Y ( L"EAG+ ! ,UNIV]SAL ,S]VICE
,FUND 7,,USF7 6IMPLE;T A3ESSIBIL;Y &
ASSI/IVE TE*NOLOGIES 9 TELECOMMUNIC,NS4
,X EXAM9ES ! EVOLU;N (! 3CEPT ( ,,USF1
XS M9IMUM M&ATE & SCOPE1 FUND+ S\RCES1 Z
WELL Z PROJECT IMPLE;T,N ME*ANISMS &
%[CASES C.TRIES : >E US+ ! ,,USF     #AJ
6FUND A3ESSIBIL;Y PROJECTS "? POLICIES &
PROGRAMMES4
























      #A4 ,REC5T EVOLU;N (! SCOPE    #AA
     ( ,UNIV]SAL ,S]VICE ,OBLIG,NS2
    9CLU.N ( ,,ICT & TELECOMMUNIC,NS
   A3ESSIBIL;Y = P]SONS ) 4ABILITIES

    ,,ITU ,COLLOQUIUM -#AIIC 7,DEF9I;N
    @& ,PR9CIPLES7
  ,! 3CEPT ( UNIV]SAL S]VICE ORIG9AT$ 9
! ,,USA >.D #AIAC & 0 US$ 6D5OTE A
MONOPOLY 9 ! TELECOMMUNIC,NS M>KET4
,SUBJECT 6C]TA9 REGUL,NS1 ,,[email protected]&,T 0
ALL[$ 0! GOV]N;T 6BE ! SOLE PROVID] (
TELECOMMUNIC,NS S]VICES 9 AN
UNCOMPETITIVE M>KET 5VIRON;T &
,8UNIV]SAL S]VICE0' REF]R$ TO
,89T]CONNEC;N 6ALL NET"WS0'1 9CLUD+ 6^?
( NON-COMPET+ PH"O -PANIES & N S]VICE
6ALL CU/OM]S4#E
      #E ,+HTTP3//EN4WIKIPEDIA4ORG/WIKI/
    ,U;NIVERSAL+,S;ERVICE+,F;UND,[email protected]#,ORI
    G9S
  ,H["E1 ! ,-MUNIC,NS ,ACT ( #AICD 7,+HT
TP3//EN4WIKIPEDIA4ORG/WIKI/,C;OMMUNICATI
ONS+,A;CT+OF+*[%?,+7 1 =! F/ "T E/ABLI%$
UNIV]SAL S]VICE Z A N,NAL POLICY & /AT$
XS PURPOSE 9 XS PREAM# Z FOLL[S3 86MAKE
AVAILA#1 S F> Z POSSI#1 6ALL ! P (!
,UNIT$ ,/ATES1 A RAPID1 E6ICI5T1     #AB
N,NWIDE1 & _WWIDE WIRE & RADIO -MUNIC,N
S]VICE ) ADEQUATE FACILITIES AT R1SONA#
*>GES40#F
      #F ,+HTTP3//EN4WIKIPEDIA4ORG/WIKI/
    ,U;NIVERSAL+SERVICE,[email protected]#,ORIG9S,++,+(
    ,++,+3CEPT,++,+&,++,+T]M
  ,TD1 UNIV]SAL S]VICE IS "U/OOD _WWIDE
Z ! POLICY ( PROVID+ A BASEL9E LEVEL (
TELECOMMUNIC,NS S]VICE 6ALL RESID5TS (A
C.TRY4 ,! 3CEPT ( UNIV]SAL S]VICE 0
DEBAT$ AT L5G? AT ! ,9T]N,NAL
,TELECOMMUNIC,N ,UNION'S 7,,ITU7 SECOND
COLLOQUIUM 9 #AIIC'G ": ! FOLL[+ "QS 7
;CONSIDERED#H-
      #G ,! *ANG+ ROLE ( GOV]N;T 9 AN ]A
    ( TELECOM D]EGUL,N3 ,REPORT (!
    ,SECOND
    ,REGULATORY ,COLLOQUIUM HELD AT !
    ,,ITU ,H1DQU>T]S1 #A-#C ,DECEMB]
    #AIIC4 ,SEE-
      #H ,IBID4
  _4 ,:AT IS UNIV]SAL S]VICE8 ,:AT NE$S
>E 9VOLV$8 ,^: NE$S8
  _4 ,H[ IS X PD =8 ,:O PAYS8
  _4 ,:O DECIDES8 ,:AT IS ! REGULATOR'S
ROLE8
  ,! COLLOQUIUM AGRE$ ^U REFRA9+ F   #AC
US+ ANY "O S+LE DEF9I;N4 ,! REPORT
;STATES#I--
      #I ,IBID4
  8,A L;G 4CUS.N CL>IFI$ T "! IS NO FIX$
& UNI=M DEF9I;N ( 8UNIV]SAL S]VICE04 ,!
T]M MAY M1N DI6]5T ?+S 9 DI6]5T C.TRIES
& REGIONS1 & DI6]5T ?+S 9 DI6]5T 3TEXTS
)9 EA* C.TRY4 ,X HAS BE5 A *ANG+ 3CEPT
OV] "T Z TE*NOLOGY DEVELOPS & EXPECT,NS
3SEQU5TLY ALT]4 ,AT XS N>R[E/1 X 9VOLVES
PLA9 OLD TELEPH"O S]VICE 7,,POTS72 AT XS
BROADE/1 X 9VOLVES 9T]CONNECTIV;Y 9 !
PROVI.N ( ALL TYPES ( S]VICES1 ) ALL !
SOPHI/ICAT$ TE*NOLOGY T IMPLIES4
,POLITIC,Y1 X C -E 6BE REG>D$ Z AN
5TITLE;T1 ! 3T5T ( : *ANGES4 ,N[1 NEW]
TE*NOLOGIES S* Z CELLUL> & NEW SATELLITE
& WIRE.S TE*NOLOGIES MAY TRANS=M !
F1SIBIL;Y ( UNIV]SAL S]VICE1 & MAKE
TELECOMMUNIC,N S]VICE ECONOMIC,Y VIA# 9
_M M -MUNITIES1 & ?US WID5+ ! GEOGRAPHIC
R1* (! PUBLIC NET"W1 "PICUL>LY 9 !
DEVELOP+ C.TRIES40
  ,! COLLOQUIUM ID5TIFI$ ! FOLL[+ Z
ELE;TS ( UNIV]SAL S]VICE3#AJ
      #AJ ,IBID4
  _4 ,UNIV]SAL ,S]VICE Z ,A3ESS      #AD
6,TELEPH"OS
  _4 ,UNIV]SAL ,S]VICE Z ,AVAILABIL;Y OR
,AF=DABIL;Y
  _4 ,UNIV]SAL ,S]VICE Z ,RESIDUAL
;,SERVICE#AA
      #AA ,PROVI.N ( S]VICES 6US]S ^:
    NE$S _C 2 MET -M]CI,Y4
  _4 ,UNIV]SAL ,S]VICE Z AN ,9=M,N
,9FRA/RUCTURE
  _4 ,UNIV]SAL ,S]VICE Z ! ,PROVI.N (
,SPECIFIC ,S]VICES















    ,PRES5T DEF9I;N & 3TEXT          #AE
  ,TD1 UNIV]SAL S]VICE IS L>GELY "U/OOD
Z ! M9IMUM SET ( TELECOMMUNIC,N S]VICES
T %D 2 A3ESSI# 6"EY"O4 ,=A "W+ DEF9I;N1
! M1N+ ( UNIV]SAL S]VICE C 2 BORR[$ F A
PAP] PUBLI%$ 0! ,,ITU 9 #AIIH : /ATES
8UNIV]SAL S]VICE IS ! L;G-T]M OBJECTIVE
( MAK+ -MUNIC,N FACILITIES AVAILA# 6E
MEMB] ( SOCIETY ON AN 9DIVIDUAL OR
H\SEHOLD BASIS1 & X IS US$ 9 "PICUL> 9 !
REGULATORY-LEGISLATIVE FRAME"W 69DICATE
! OBLIG,N ( TELECOMMUNIC,N OP]ATORS
6PROVIDE _! S]VICES 6! 5TIRE
POPUL,N40#AB
      #AB ,ELE;TS & ,PR9CIPLES (! ,9=M,N
    ,SOCIETY-
  ,UNTIL REC5TLY1 9 MO/ C.TRIES !
OBLIG,N HAS BE5 3/RU$ ONLY 6M1N !
PROVI.N (! M9IMUM LEVEL (
TELECOMMUNIC,NS S]VICES 9 CASES ( M>KET
FAILURE DUE 6ANY R1SON1 :E!R GEOGRAPHIC
OR O!RWISE4 ,? 9CLUD$ ! PROVI.N ( BASIC
FIX$ TELEPHONY 9 WAYS S* Z FIX$ L9E
3NEC;N1 SUBSIDIZ+ PH"O USAGE1 A3ESS
6EM]G5CY S]VICES & PROVID+ PAYPH"OS4
  ,H["E1 DEVELOP;TS 9 ,I,C,TS H
NECESSITAT$ A SIGNIFICANT BROAD5+ 9 !
"U/&+ (! T]M -MUNIC,N TE*NOLOGIES4   #AF
,? HAS RESULT$ 9 ! EXPAN.N (! SCOPE (!
UNIV]SAL S]VICE OBLIG,N 9 S"EAL C.TRIES
69CLUDE MOBILE TELEPHONY & BROADB&4 ,IN
A4I;N1 _M UNIV]SAL S]VICE FUNDS AL
"UTAKE ,,ICT \TR1* PROGRAMMES 9 $UC,N &
;E-GOV]N.E4
  ,Z ! ,,ITU /ATES 9 XS ,_W
,TELECOMMUNIC,NS ,DEVELOP;T ,REPORT1
#AIIH3 8,TE*NOLOGY T !ORETIC,Y PROVIDES
TELECOMMUNIC,N A3ESS F ANY PLACE ON !
SURFACE (! ,E>? IS ALR AVAILA#4
,UNIV]SAL A3ESS IS N[ N S M* AN 5G9E]+
OR SUPPLY-SIDE PRO#M B R A REGULATORY &
POLICY *ALL5GE40












    ,P]SONS ) 4ABILITIES3 AN         #AG
    "US]V$ -MUN;Y
  ,! ,8,_W ,REPORT ON ,4ABIL;Y0'1 ISSU$
9 ,JUNE #BJAA 0! ,_W ,H1L? ,ORGANIZ,N 9
COOP],N )! ,_W ,BANK1 E/IMATES T OV] A
BILLION (! _W'S POPUL,N LIVES ) "S =M (
4ABIL;Y4#AC ,AC 6,_W ,BANK E/IMATES1 #BJ
P] C5T (! _W'S POORE/ P >E 4A#D & >E
"U/OOD 6BE ! MO/ 4ADVANTAG$ SEC;NS (
SOCIETY4#AD ,IN A4I;N1 EI [+ 64CRIM9,N
OR ! 9ABIL;Y 6"W1 P]SONS ) 4ABILITIES >E
(T5 UNEMPLOY$ OR "UEMPLOY$ ) UNEMPLOY;T
RATES =! 4A#D "W+ AGE GR\P 2+ Z HI< Z
#HJ P] C5T 9 A FEW N,NS4 ,! GLOBAL
LIT]ACY RATE = P]SONS ) 4ABILITIES 0
REPORT$ AT APPROXIMATELY ?REE P] C5T 9
#AIIH 0,,UNDP4#AE
      #AC ,+HTTP3//WWW4WHO4INT/DISABILIT
    IES/WORLD+REPORT/<=**/EN/INDEX4HTML,
    +
      #AD
      #AE ,IBID4
,,UNESCO E/IMATES T AB #GIF MILLION
ADULTS ACR ! GLOBE >E ILLIT]ATE1 ALM ALL
( !M LOCAT$ 9 DEVELOP+ C.TRIES4#AF ,!Y
AL FACE A3ESSIBIL;Y B>RI]S 6ANY =M (
TEXT BAS$ -MUNIC,N 2C ( _! 9ABIL;Y 6R1D
& WRITE4 ,IN A4I;N1 ! ELD]LY :O W    #AH
\TNUMB] *N 0! MI4LE (! #BA/ C5TURY =! F/
;TIME#AG FACE _M (! SAME PRO#MS T P]SONS
) 4ABILITIES FACE 9 US+ TE*NOLOGIES4
      #AF ,,UNESCO ,9/ITUTE = ,/ATI/ICS1
    ,ADULT & ,Y\? ,LIT]ACY3 ,GLOBAL
    ,TR5DS ,IN ,G5D] ,P>;Y1 ,,UIS ,FACT
    ,%EET1 ,SEPTEMB] #BJAJ1 ,NO4 #C4
      #AG
  ,"! IS LL OR NO 9=M,N AVAILA# ON !
LEVELS ( A3ESS 6TELECOMMUNIC,NS S]VICES
T P]SONS ) 4ABILITIES MAY H4 ,!Y (T5
FACE B>RI]S 6TELECOMMUNIC,N A3ESS >IS+
F--
  _4 ,LACK ( CLE> LEGISL,N T C GU>ANTEE
A3ESSIBIL;Y 6,I,C,TS
  _4 ,LACK ( 9ITIATIVES ON ! "P (
MANUFACTUR]S & S]VICE PROVID]S 6PROVIDE
A3ESSI# ,,ICT S]VICES & PRODUCTS
  _4 ,PROHIBITIVE CO/ ( A3ESSI# ,,ICT
PRODUCTS & S]VICES
  ,! UNIV]SAL S]VICE POLICY OR *>T] (A
C.TRY USU,Y \TL9ES ! SCOPE & T>GET
POPUL,N4 ,^! GR\PS >E USU,Y T]M$ Z
,8"US]V$ -MUNITIES0' & MAY 9CLUDE L[-
9COME US]S1 M>G9ALIZ$ GR\PS1 E?NIC
M9ORITIES1 US]S 9 RURAL & REMOTE >1S &
P]SONS ) 4ABILITIES4                 #AI
  ,H;E1 ! M&ATE = FUND+ ACTIVITIES 6S]VE
P]SONS ) 4ABILITIES 9 _M C.TRIES /EMS F
_! ID5TIFIC,N Z AN "US]V$ -MUN;Y4 ,H["E1
C.TRIES H AL BE5 "KN 6FUND 4ABIL;Y
RELAT$ PROJECTS 9 ! ABS;E (A SPECIFIC
POLICY M&ATE4
  ,! "Q ( 4ABIL;Y & H[ X -ES 6FALL "U !
SCOPE ( UNIV]SAL S]VICE IS A SCANTILY
DOCU;T$ >EA ( RESE>*4 ,"! IS NO CLE>
9DIC,N ( :5 ! MOVE 6COV] P]SONS )
4ABILITIES "U UNIV]SAL S]VICE 2GAN4 ,!
RISE ( 9T]NET TE*NOLOGIES &! PU% =
TELECOM A3ESSIBIL;Y 9 ! #AIIJS FL[$
CLOSELY \ (! ADVOCACY 9 ! WE/]N _W T _H
LO2I$ A7RESSIVELY = UNIV]SAL DESIGN 9 !
#AIGJS#AH &! EVOLU;N ( TELECOM RELAT$
4ABIL;Y LAWS 9 ! ,UNIT$ ,/ATES & ,EUROPE
APPE> 6BE A DIRECT \TCOME ( ? ADVOCACY4
,IN A4I;N1 _M GOV]N;TS SEEM$ 6RECOGNIZE
T A3ESSIBIL;Y & 9COME 4P>;Y1#AI  MADE
"PICIP,N ( P]SONS ) 4ABILITIES 9 ! 9=M,N
AGE V DI6ICULT1 & /R5G!N$ ! CASE =
BROAD5+ ! SCOPE ( UNIV]SAL S]VICE 6ACT Z
AN EQUALIZ]4
      #AH
      #AI ,": 9 P]SONS ) 4ABILITIES >E
    LESS LIKELY 6BE A# 6AF=D A3ESS   #BJ
    6TE*NOLOGIES4

























          #B4 ,GOV]N.E & FUND+       #BA
     PROCESSES ( ,UNIV]SAL ,S]VICE
                 ,FUNDS

    ,,USO POLICY FRAME"WS
  ,"! >E S"EAL WAYS ( "U/&+ UNIV]SAL
S]VICE & H[ X -ES 6=M "P ( REGUL,N4 ,AT
A BASIC LEVEL1 ! IDEA ( UNIV]SAL S]VICE
TIES 9 )! IDEA ( BASIC A3ESS 6UTILITIES4
,IN DEVELOP+ C.TRIES1 ! IDEA ( UNIV]SAL
S]VICE C5TRES >.D ! NE$ 6BR+ RURAL
POPUL,NS "U ! COV]AGE ( TELECOMMUNIC,N
S]VICES4 ,IN M ADV.ED C.TRIES1 ": !
9FRA/RUCTURE = BASIC A3ESS MAY ALR EXI/1
UNIV]SAL S]VICE MAY 9VOLVE BETT]+ !
QUAL;Y ( S]VICE & 5HANC+ EXI/+ NET"WS4
,"S C.TRIES AL *OOSE 69T]PRET UNIV]SAL
S]VICE Z A ME*ANISM 6ADM9I/] DEVELOP;T
ORI5T$ ,,ICT PROGRAMMES T C B5EFIT !
POPUL,N4
  ,UNIV]SAL S]VICE IS A4RESS$ DI6]5TLY 9
DI6]5T C.TRIES4 ,X MAY TAKE ! =M (A
SEP>ATE POLICY OR *>T] OR 2 COV]$ "U AN
OMNIBUS TELECOMMUNIC,NS LEGISL,N4 ,IN
,EUROPE1 X TAKES ! =M (A REGIONAL
FRAME"W DOCU;T : IS AGRE$ ^U 0! DI6]5T
MEMB] N,NS4
  ,IN G5]AL ! TYPE ( UNIV]SAL        #BB
S]VICE POLICY ADOPT$ 0A C.TRY DET]M9ES
XS MODEL ( FUND+4

    ,TYPES ( ,,USO ,MODELS
  ,UNIV]SAL ,S]VICE ,OBLIG,N 7,,USO7 Z A
3CEPT IS RECOGNIZ$ 9 AB #ABE C.TRIES4#BJ
,! FOLL[+ >E "S BROAD EXAMPLES ( H[
UNIV]SAL S]VICE FUNDS >E MODELL$ 6FULFIL
! ,,USO4
      #BJ ,Z P] ,,ITU RECORDS4
  _4 ..,C5TRALIZ$ FUND )
PROGRAMMES_//R1MS3.' ,IN "S C.TRIES A
UNIV]SAL S]VICE FUND IS CR1T$ Z A
F$]AL_/C5TRAL LEVEL ORGANIZ,N ) C]TA9
BROAD M&ATES "? EI A SEP>ATE ,ACT1 A
PROVI.N 9 ! TELECOM LEGISL,N OR A POLICY
DOCU;T_/*>T]4 ,= EXAMPLE1 9 ! ,UNIT$
,/ATES A UNIV]SAL S]VICE FUND 7,,USF7
HAS BE5 E/ABLI%$ AT ! F$]AL LEVEL &
BRAN*$ 96F\R MAJOR PROGRAMMES4#BA ,^! >E
!N ADM9I/]$ AT ! /ATE LEVEL 6SUIT !
REQUIRE;TS (! /ATE4 ,IN ,9DIA1 !
,UNIV]SAL ,S]VICE ,OBLIG,N ,FUND 7,,US(7
RUNS PROGRAMMES "U SIX DI6]5T /R1MS4 ,IN
,PAKI/AN1 ! ,,USF FUNC;NS 9 A MANN]
SIMIL> 6A PR(ES.NAL ORGANIZ,N--Z AN
AUTONOM\S BODY )A BO>D & *IEF        #BC
EXECUTIVE4
      #BA ,HI< ,CO/1 ,L[ ,9COME1 ,RURAL
    ,H1L? ,C>E1 ,S*OOLS @& ,LIBR>IES4
  _4 .,UNIV]SAL .,S]VICE .,PROVID]3
,C.TRIES MAY (T5 *OOSE 6DESIGNATE A
,UNIV]SAL ,S]VICE ,PROVID] 7,,USP7
64*>GE OBLIG,NS1 USU,Y Z "P (! LIC5S+
AGREE;TS4 ,AU/RALIA1#BB ,NEW ,Z1L&1#BC &
;,IRELAND#BD >E "S (! C.TRIES T H
DESIGNAT$ ,U,S,PS 6C>RY \ ,,USO
ACTIVITIES4
      #BB ,TEL/RA4
      #BC ,SPR9T4
      #BD ,EIRCOM4
  _4 ..,PAIR+ ( ,S]VICE ,>1S3.' ,Z "P (
LIC5S+ AGREE;TS1 S]VICE OP]ATORS MAY 2
ASSIGN$ "S LUCRATIVE GEOGRAPHIC >1S AL;G
) AN OBLIG,N 6S]VE SPECIFIC "US]V$
-MUNITIES OR GEOGRAPHICAL >1S4

    ,FUND+
  ,U,S,FS >E FUND$ DI6]5TLY 9 DI6]5T
C.TRIES4 ,"S -MON MODELS >E GIV5 2L3
_4 ..,LEVIES ON NET"W OP]ATORS3.' ,*>G+
A P]C5TAGE ( ANNUAL PR(ITS1 LIC5SE OR
REV5UES ( NET"W OP]ATORS OR ,8LEVY0' IS
(T5 ! MO/ -MON =M = FUND+ ! ,,USF4   #BD
,! P]C5TAGE ( 3TRIBU;NS F NET"W OP]ATORS
IS DECID$ EI ANNU,Y OR IS COLLECT$ AT A
FIX$ RATE4 ,IN ,9DIA1 FIVE P] C5T (!
REV5UE ( NET"W OP]ATORS IS E>M>K$ =!
,,US(4 ,IN ,JAMAICA1 LEVIES >E *>G$ ON
9COM+ 9T]N,NAL CALLS4 ,MALAYSIA'S
,UNIV]SAL ,S]VICE ,PROVI.N ,FUND IS
MA9TA9$ "? ! COLLEC;N ( SIX P] C5T (
LIC5SEES' NET REV5UES ANNU,Y4
  _4 .,-P5SAT+ .,,USP3 ,REIMBURS+ S]VICE
PROVID]S 7OR ! DESIGNAT$ ,,USP7 =! CO/S
9CURR$ :ILE FULFILL+ _! OBLIG,N IS AL A
-MON ME?OD ( FUND+ ,,USO ACTIVITIES4 ,?
IS (T5 D"O 0SPLITT+ ! CO/S AM;G ! S]VICE
PROVID]S4 ,IN ,NEW ,Z1L&1 CO/S 9CURR$ 9
FULFILL+ ! OBJECTIVES (A
,TELECOMMUNIC,NS ,S]VICE ,OBLIG,NS
9/RU;T >E APPOR;N$ AM;G NET"W PROVID]S
:O -E "U ! CATEGORY ( ,8LIA# P]SONS0'
BAS$ ON A CO/ ALLOC,N DET]M9,N4#BE ,!
P]C5TAGE ( REIMBURSE;T V>IES F "O NET"W
PROVID] 6! O!R4
      #BE
  _4 .,BUDGET .ALLOC,NS3 ,/ATES MAY (T5
MAKE ALLOC,NS F )9 ! N,NAL BUDGET =
,,USO ACTIVITIES4 ,*ILE1 = EXAMPLE1 (F]S
"O-(F SUBSIDIES F ! N,NAL BUDGET :   #BE
IS 4BURS$ "? -PETITIVE T5D]S 6PRIVATE
9T]E/S :O >E WILL+ 69VE/ 9 ,,USO
PROJECTS.14.'
  _4 ..,-B9,N ( FUND+ ME*ANISMS3.' ,"S
C.TRIES MAY OPT =A -B9,N ( "O OR M (!
ABV DESCRIB$ ME?ODS4 ,K5YA'S ,,USF IS
F9.ED PRIM>ILY "? A UNIV]SAL S]VICE LEVY
*>G$ ON LIC5SES4 ,X IS A4I;N,Y FUND$ "?
ALLOC,NS MADE 0! P>LIA;T1 Z WELL Z F
9COME D]IV$ F 9VE/;TS1 LOANS1 GIFTS &
5D[;TS MADE T[>DS ! FUND4 ,IN ,PAKI/AN1
! ,,USF PRES5TLY OP]ATES ON A PRESCRIB$
3TRIBU;N F S]VICE PROVID]S : HAS BE5
DET]M9$ AT #A1E P] C5T ( _! RESPECTIVE
ADJU/$ REV5UES4#BF ,B ! POLICY MAKES
PROVI.N =! ,,USF 6BE F9.ED "? C5TRAL &
PROV9CIAL /ATE GRANTS1 PROCE$S F SALE (
RADIO SPECTRUM "RS1 LOANS SANC;N$ 0!
GOV]N;T & ?IRD-"PY GRANTS & 5D[;TS4
      #BF






         #C4 ,-P5DIUM ( SELECT$      #BF
        ,UNIV]SAL ,S]VICE ,FUNDS
    PROGRAMMES = P]SONS ) 4ABILITIES

  ,? *APT] %[CASES EXAMPLES ( POLICIES &
PROJECTS IMPLE;T$ 0V>I\S C.TRIES Z "P (
UNIV]SAL S]VICE OBLIG,N = P]SONS )
4ABILITIES4 ,! C.TRIES COV]$ >E
,AU/RALIA1 ,FR.E1 ,IREL&1 ,ITALY1
,JAMAICA1 ,K5YA1 ,LI?UANIA1 ,MALAYSIA1
,NEW ,Z1L&1 ,PAKI/AN1 ,POL&1 ,PORTUGAL1
,SLOVAK ,REPUBLIC1 ,SLOV5IA1 ,SW$51
,?AIL&1 ,UNIT$ ,K+DOM1 & ,! ,UNIT$
,/ATES4

    ,AU/RALIA
  ,! ,AU/RALIAN ,-MUNIC,NS & ,M$IA
,AU?OR;Y 7,,ACMA7#BG IS ! REGULATOR =!
-MUNIC,N SECTOR 9 ,AU/RALIA & IS 9 *>GE
( TELECOMMUNIC,N1 RADIO -MUNIC,N1
9T]NET1 Z WELL Z BROADCA/+ & A3ESSIBIL;Y
= P]SONS ) 4ABILITIES4
      #BG ,+HTTP3//WWW4ACMA4GOV4AU/,WEB/
    HOMEPAGE/PC,+;7,,HOME
  ,DIVI.N #B ( ,! ..,TELECOMMUNIC,NS
7,3SUM] ,PROTEC;N & ,S]VICE ,/&>DS7
,ACT1 #AIII.'BH RELATES 6! ,UNIV]SAL
,S]VICE ,OBLIG,N 7,,USO74            #BG
      #BH ,SEE ,+HTTP3//WWW4AUSTLII4EDU4
    AU/AU/LEGIS/CTH/CONSOL+ACT/TPASSA*[[
    [$<=/S$4HTML,+ ,SEC;N #F MAKES !
    ,,/S OBLIG,N M&ATORY =! 4A#D AL4
  ,! ,,USO IS REQUIR$ 65SURE T 8/&>D
TELEPH"O S]VICES1 PAYPH"OS & PRESCRIB$
C>RIAGE S]VICES >E R1SONABLY A3ESSI#
6ALL P 9 ,AU/RALIA ON AN EQUITA# BASIS1
:]"E !Y RESIDE OR C>RY ON BUSI;S40 #BI
      #BI
  ,! FUND+ ME*ANISM =! ,,USO IS \TL9$ 9
! ,TELECOMMUNIC,NS 7,UNIV]SAL ,S]VICE
,LEVY7 ,ACT1 #AIIG1CJ ,=! YE> #BJJI-
#BJAJ AN OV]ALL SUM ( ;,,USD#ADE'JGF'BCG
0 SUBSIDIZ$ Z "P (! ,,USO = V>I\S
TELECOM PROJECTS4
      #CJ ,+HTTP3//WWW4COMLAW4GOV4AU/,D;
    ETAILS/,C<==[C==:<<,+
  ,! ,,USO REQUIRES T P]SONS )
4ABILITIES H R1SONA# A3ESS 6VOICE
TELEPHONY1 9CLUD+ MOBILE PH"OS OR AN
EQUIVAL5T =M ( -MUNIC,N IF VOICE
TELEPHONY IS N PRACTICAL4
  ,SEC;N #F ( ,AU/RALIA'S
,TELECOMMUNIC,NS 7,3SUM] ,PROTEC;N &
,S]VICE ,/&>DS7 ,ACT #AIIICA DEF9ES /&>D
TELEPH"O S]VICE 7,,/S7 Z 9CLUD+      #BH
ANY =M ( EQUIVAL5T -MUNIC,N 6BE PROVID$
= P]SONS ) 4ABILITIES :O >E UNA# 6USE
FIX$ VOICE TELEPHONY4
      #CA
  ,TEL/RA1#CB ,AU/RALIA'S UNIV]SAL
S]VICE PROVID] IS M&AT$ 6PROVIDE ,/&>D
,TELEPH"O ,S]VICE 7OR EQUIVAL5T7 6ALL P
9 ,AU/RALIA Z P] XS ,,USO4 ,? IMPLIES T
ALT]NATIVE =MS ( -MUNIC,N = D1F P OR
P]SONS ) HE>+ OR SPEE* IMPAIR;TS S* Z
TEXT TELETYPEWRIT]S1 VOLUME 3TROL PH"OS1
& H&S-FREE PH"OS >E AL "P ( ,TEL/RA'S
,,USO ) REG>D 6,,/S4
      #CB
  ,AU/RALIA'S ;,,USO#CC AL HAS A PRIOR;Y
ASSI/.E S]VICE M&ATE 9 PLACE4 ,? S]VICE
AIMS AT ASSI/+ P]SONS ) DIAGNOS$ LIFE-
?R1T5+ M$ICAL 3DI;NS :O DEP5D ON A
RELIA#1 HOME TELEPH"O S]VICE 6BE A#
6CALL = M$ICAL ASSI/.E %D ! NE$ >ISE4
,"U PRIOR;Y ASSI/.E1 CU/OM]S :O >E
ID5TIFI$ =! S]VICE >E 5TITL$ 6FA/]
3NEC;N & REPAIRS ON _! TELEPH"O S]VICES
& 2 5SUR$ (A GRT] LEVEL ( RELIABIL;Y4
      #CC
  ,S]VICE PROVID]S M/ PROVIDE 3NEC;NS OR
C>RY \ REPAIRS = PRIOR;Y ASSI/.E     #BI
CU/OM]S )9 #BD H\RS 9 URBAN >1S & #DH
H\RS 9 REMOTE >1S4 ,CU/OM]S :O EXP]I;E
TWO OR M FAULTS ON _! TELEPH"O S]VICE )9
A ?REE MON? P]IOD >E 5TITL$ 6H _! 3NEC;N
TE/$ 0! PROVID]4 ,TEL/RA1 ,,AAPT &
,PRIMUS >E AM;G ! S]VICE PROVID]S :O (F]
PRIOR;Y ASSI/.E S]VICES4

    ,FR.E
  3_AUTORIT= D .R=GULATION DES
.COMMUNICATIONS .=LECTRONIQUES ET DES
_POSTES 7.ARCEP7#CD  IS THE REGULATOR
FOR .FRANCE'S TELECOM SECTOR4 ..,X 0 SET
UP "? ! ,TELECOMMUNIC,NS ,ACT (
#AIIF1CE.'
      #CD
    ,+HTTP3//WWW4ARCEP4FR/INDEX4PHP,+8ID
    ;7#[email protected]&,L ;7#A
      #CE
  ,FR.E'S UNIV]SAL S]VICE OBLIG,N IS
\TL9$ 9 ! ,TELECOMMUNIC,NS ,ACT ( #AIIF4
,>TICLE ,L4 #CE-#A /ATES3 8 UNIV]SAL
TELECOMMUNIC,NS S]VICE M1NS ! PROVI.N 6!
PUBLIC (A QUAL;Y TELEPH"O S]VICE AT AN
AF=DA# PRICE4 ,X 9CLUDES ! 3VEY.E (
TELEPH"O CALLS 6& F SUBSCRIB] PO9TS1 !
PROVI.N ( AN 9=M,N S]VICE &A         #CJ
TELEPH"O DIRECTORY 9 BO? PR9T$ &
ELECTRONIC =M1 ! PROVI.N "?\T ! T]RITORY
( PUBLIC PAY PH"OS 9/ALL$ ON ! PUBLIC
DOMA9 &! 3VEY.E ( EM]G5CY CALLS FREE (
*>GE40#CF
      #CF
    ,+HTTP3//ARCHIVE4BILD4NET/FRANCE4HTM
    ,+
  ,>TICLE ,L4 #CE-#A GOES ON 6ID5TIFY
L[-9COME US]S & 4A#D US]S Z 8SOCIAL
CATEGORIES ) SPECIAL NE$S40
  ,! ,ACT MAKES PROVI.N =! =M,N (A
UNIV]SAL TELECOMMUNIC,N FUND 6BE
ADM9I/]$ 0..,CAISSE DES [email protected]@OTS ET
3SIGN,NS.'#CG OR ! 8DEPOSIT & 3SIGN;T
(FICE0 9 A SPECIFIC,Y DESIGNAT$ A3.T4 ,X
DESIGNATES ,FR.E ,[email protected]@ECOM Z ! ,,USP4
      #CG
,IN ,FR.E1 ! ,,USO IS US$ 6PROVIDE
PUBLIC PAY TELEPH"OS = 5D-US]S )
4ABILITIES )! FOLL[+ A3OMMOD,NS--
_4 ,A SPECIAL BUTTON ON PAYPH"OS = BL
US]S & P]SONS ) VISUAL IMPAIR;TS ) VOICE
BAS$ S]V] ) PRIC+ 9=M,N
_4 ,LI/5+ TEXT PUBLIC TELEPH"OS = D1F
US]S OR US]S ) HE>+ & SPEE* IMPAIR;TS
_4 ,8,LOCOMOTOR0' 4A#D DEVICES       #CA
7)\T A DOOR & AT A L[] POSI;N7
_4 ,IN A4I;N1 AF ! ADOP;N (! NEW
TELECOMS PACKAGE 6! ,,EU ,UNIV]SAL
,S]VICES ,DIRECTIVE 9 #BJJI1 ! ,FR5*
GOV]N;T ANN\NC$ T SPECIFIC RELAY C5TRES
W 2 CR1T$ = P ) HE>+ LOSS

    ,IREL&
  ,IREL&'S TELECOMMUNIC,N SECTOR IS
REGULAT$ 0! ,-MIS.N = ,-MUNIC,NS
,REGUL,N 7,-,REG7#CH : 0 =M$ 9 #BJJB4
,IREL& DOES N H A ,,USF4 ,XS ;,,USO#CI
IS DEF9$ 0! #BJJB ,,EU ,DIRECTIVE : 0
IMPLE;T$ 9 ! C.TRY 0! ,EUROP1N
,-MUNITIES 7,ELECTRONIC ,-MUNIC,NS
,NET"WS & ,S]VICES7 7,UNIV]SAL ,S]VICE &
,US]'S ,"RS7 ,REGUL,NS #BJJC--,S4,I4
,NO4#CJH ( #BJJC1DJ
      #CH ,+HTTP3//WWW4COMREG4IE/ABOUT+U
    S/ABOUT+US4?]<4HTML,+
      #CI
      #DJ
  _4 ,IN #BJAJ1 ;,EIRCOM#DA 0 RE9/AT$ Z
! ,,USP = TWO YE>S UNTIL ,JUNE #BJAB1DB
,Z ,IREL&'S ,,USP1 ,EIRCOM IS OBLIGAT$
6"UTAKE ! FOLL[+ M1SURES =! B5EFIT (
US]S ) 4ABILITIES4                   #CB
      #DA
      #DB ,! ,PROVI.N ( ,TELEPHONY
    ,S]VICES ,"U ,UNIV]SAL ,S]VICE
    ,OBLIG,NS 7,-,REG ,DECI.N ,NO3
    ;,D#JF_/#AJ1 ,-,REG ,DOCU;T ,NO3
    #AJ_/#DF74
  _4 ,PROVIDE A D$ICAT$ SEC;N ( XS
WEBSITE1 A3ESSI# F ! HOMEPAGE1 ) 9=M,N
ON ! S]VICES : A6ECT P]SONS )
4ABILITIES4
  _4 ,MA9TA9 A CODE ( PRACTICE REG>D+ !
FACILIT,N ( S]VICES = P]SONS )
4ABILITIES : W 2 SUBJECT 6P]IODIC
REVIEW4 ,EIRCOM W AL 2 REQUIR$ 6AM5D !
CODES ": APPROPRIATE "? 3SULT,N )
,IREL&'S ,N,NAL ,4ABIL;Y ,AU?OR;Y
7,,NDA7 & SIMIL> REPRES5TATIVE AG5CIES4
  _4 ,PROVIDE 9DUCTIVE C\PL]S = US]S :O
>E HE>+ IMPAIR$ S T !Y C 3NECT _! HE>+
AIDS 6! TELEPH"O & HE> 9COM+ SPEE*
CLE>LY4 ,EIRCOM IS AL REQUIR$ 6PROVIDE
!M ) AMPLIFI] PH"OS 69CR1SE ! VOLUME (
9COM+ SPEE* & TELEFLA% VISUALS T C
9DICATE AN 9COM+ CALL
  _4 ,PROVIDE A TEXT RELAY S]VICE : W
5A# ! RECEIPT & TRANSL,N ( VOICE
MESSAGES 96TEXT                      #CC
  _4 ,PUT 9 PLACE REBATES = TEXT
TELEPH"O CALLS
  _4 ,PROVIDE PU% BUTTON TELEPH"O SETS )
SPE$ & AUTOMATIC R$IAL BUTTONS : W 5A#
USE ( PRE-PROGRAMM$ TELEPH"O NUMB]S &
H&S FREE PH"OS = P ) DEXT];Y IMPAIR;TS
  _4 ,PROVIDE RE/RICT$ VI.N TELEPH"OS &
,BRL BILL+ = P ) VISUAL IMPAIR;TS1 FREE
( *>GE
  _4 ,PROVIDE ALT]NATIVE DIRECTORY
5QUIRY >RANGE;TS FREE ( *>GE
  ,IN A3ORD.E ) ,,USO /IPUL,NS1 ,EIRCOM
HAS MADE ! FOLL[+ S]VICES & PRODUCTS
AVAILA# = P]SONS ) 4ABILITIES3#DC
      #DC ,+HTTP3//WWW4COMREG4IE/PUBLICA
    TIONS/PROVISION+OF+UNIVERSAL+SERVICE
    +BY+EIRCOM+,+-,++,+P]=M.E,++,+9DICAT
    ORS,++,+;Q#A,++,+-,++,+;Q#C,++,+#BJJ
    F1EHD1AJBEFH4P4HTML
  _4 ..,= HE>+ IMPAIR$ US]S.'--,9DUCTIVE
C\PL]S1 AMPLIFI$ PH"OS1 VISUAL 9DICATORS
  _4 ..,= HE>+ &_/OR SPEE* IMPAIR$
US]S.'--,N,NAL RELAY S]VICE PROVID$ "U !
,N,NAL ,ASSOCI,N =! ;,DEAF#DD ,PROGRAMME
      #DD ,+HTTP3//WWW4IOL4IE/,+,+"-
    ,+NAD_/NAD-HOMEPAGE4HTML
_4 ..,= DEXT];Y OR MOBIL;Y IMPAIR$   #CD
US]S.'--,SPE$ DIAL & AUTOMATIC R$IAL
BUTTONS ON PH"OS 1 H&S FREE FACIL;Y
_4 ..,= VISU,Y IMPAIR$ US]S.'--,BRL
BILL+ AT NO EXTRA CO/1 /&>DIZ$ LAY\T (
KEY PADS >.D A C5TRAL NUMB] ) RAIS$ DOTS
& EXTRA-L>GE HI< 3TRA/ BUTTONS ON PH"OS

    ,ITALY
  ,[email protected] P] LE ,G>ANZIE NELLE
,-UNICAZIONI 7,,AGCOM7#DE IS ! REGULATOR
=! TELECOMMUNIC,N 9DU/RY 9 ! C.TRY4 ,!
FRAME"W = UNIV]SAL S]VICE 9 ,ITALY IS
F.D )9 ! ,,EU UNIV]SAL S]VICE DIRECTIVE4
      #DE
  ,AL? "! HAS BE5 NO =MAL DESIGN,N1
,TELECOM ;,ITALIA#DF ACTS Z ! ,,USP4 ,X
HAS MADE ! FOLL[+ ;PROVISIONS#DG 9 KEEP+
)! ,,EU UNIV]SAL C.TRY S]VICE DIRECTIVE
-
      #DF
      #DG
_4 ,EASY ACTIV,N & REPAIR ( S]VICES
_4 ,A3ESSI# PUBLIC TELEPH"OS = 3SUM]S
US+ HE>+ AIDS
_4 ,DOME-TYPE PUBLIC PH"O BOO?S1 EQUIPP$
)A METAL B> AT ! BASE ALL[+ = DETEC;N )!
/ICK US$ 0P]SONS ) VISUAL            #CE
IMPAIR;TS
_4 #EJ P] C5T 4C.T ON MON?LY PH"O BILLS
= ELIGI# H\SEHOLDS HAV+ P]SONS )
4ABILITIES
_4 ,TOTAL EXEMP;N F TELEPH"O *>GES =
H\SEHOLDS ) "O D1F P]SON
_4 #IJ H\RS ( FREE 9T]NET USAGE1 OR A
#EJ P] C5T R$UC;N ON MON?LY *>GES =
H\SEHOLDS T 9CLUDE "O 8-PLETELY BL0
P]SON

    ,JAMAICA
,! ,(FICE ( ,UTILITIES ;,REGULATION#DH
ACTS Z ! REGULATOR = ,JAMAICA'S TELECOM
9DU/RY4 ,X 0 SET UP "? ! ,(FICE (
,UTILITIES ,REGUL,N ,ACT1 #AIIEDI 6P]=M
! ROLE ( 9DEP5D5T REGULATOR = TELECOM1
ELECTRIC;Y1 WAT] & SEW]AGE &
TRANSPORT,N4
      #DH ,+HTTP3//WWW4OUR4ORG4JM/,[email protected]#
      #DI WWW4MIIC4GOV4JM_/(FICE,++,+(,+
    +,+UTILITIES,++,+REGUL,N,++,+ACT4PDF
,*APT] #D (! ,TELECOMMUNIC,NS ,ACT1
#BJJBEJ \TL9ES ! SEC;N ON UNIV]SAL
S]VICE OBLIG,N4 ,:ILE ! ,ACT DOES N
EXPLICITLY MAKE PROVI.NS =! CRE,N (A
FUND1 X L5DS ! FRAME"W = DESIGN,N    #CF
(A ,,USP4
      #EJ
,! SCOPE ( UNIV]SAL S]VICE 0 EXP&$ 9
#BJJI "U ,JAMAICA'S ,,ICT ;POLICY#EA ":
A*IEV+ 8A ?RIV+1 DIGITAL ECONOMY &
K-BAS$ SOCIETY ) OPPORTUNITIES =
A3EL]AT$ GR[? & : 9CLUDES E ,JAMAICAN0 0
ID5TIFI$ Z A FOCUS >EA4
      #EA WWW4BROADCA/+COMMIS.N4ORG_/UPL
    OADS_/'''_/,,GOJ-,,ICT,++,+,POLICY4P
    DF;,Y\ ;6#A'D ? PUBLICLY4 
,! ,,ICT POLICY GIVES ! FUND ! P[]
6SUPPORT PROGRAMMES 9T5D$ 6B5EFIT
VULN]A# GR\PS S* Z L[-9COME H\SEHOLDS1 !
ELD]LY1 Y\? & P]SONS ) 4ABILITIES4
,IN #BJJI1 ,JAMAICA'S ,UNIV]SAL ,A3ESS
,FUND ,-PANY PROVID$ -PUT]S & AUDIO-
VISUAL EQUIP;T WOR? ,,USD SIX MILLION
6SIX S*OOLS = D1F /UD5TS 9 ! C.TRY4#EB
      #EB
,! EQUIP;T 9CLUD+ DESKTOPS1 LAPTOPS1
VIDEO CAM]AS1 DOCU;T CAM]AS1 PROJECTORS1
DESK JET PR9T]S1 PROJECTOR SCRE5S &
"W/,NS 0 PROVID$ 0,FUJITSU ,TRANSAC;N
,SOLU;NS 65H.E -MUNIC,N AM;G ! S*OOLS4
,! S*OOLS WD 2 A# 69T]ACT ) "O ANO!R US+
TELECONF]5C+4                        #CG
 

    ,K5YA
,! ,-MUNIC,NS ,-MIS.N ( ,K5YA 7,,CCK7#EC
IS ! REGULATOR =! ELECTRONIC &
TELECOMMUNIC,NS SECTOR 9 ,K5YA4
      #EC
,! LEGISLATIVE FRAME"W = UNIV]SAL S]VICE
IS F.D 9 ,,"P ,,VIB (! ,K5YA ,-MUNIC,NS
7,AM5D;T7 ,ACT1 #BJJIED : REF]S 6!
E/ABLI%;T (A ,,USF 6BE MANAG$ & ADM9I/]$
0,,CCK4 ,"P ,,IVB AL \TL9ES !
OBJECTIVES1 FUNC;N+ & FUND+ ME*ANISM (!
FUND4
      #ED
,! ,K5YA ,9=M,N & ,-MUNIC,NS 7,UNIV]SAL
,A3ESS & ,S]VICE7 ,REGUL,NS1 PUBLI%$ 9
#BJAJEE ELABORATES FUR!R ON ! FUNC;NS (!
FUND4 ,SEC;N #C7#B77B7 MAKES ! ,,USF
RESPONSI# = FACILITAT+ 8R1SONA#0
AVAILABIL;Y & AF=DABIL;Y ( 8BASIC &
ADV.ED -MUNIC,NS SY/EMS & S]VICES0 64A#D
5D US]S AT BO? ! H\SEHOLD & 9DIVIDUAL
LEVELS1 "PICUL>LY 9 9/.ES ": ! M>KET IS
UNA# 6(F] S]VICES 9 AN ECONOMIC,Y F1SI#
MANN]4
      #EE                            #CH
,CURR5TLY1 ,K5YA'S ,,USF HAS 9ITIAT$ SIX
PILOT UNIV]SAL A3ESS PROJECTS ACR !
;COUNTRY#EF = FACILITAT+ ! SPR1D (
,I,C,TS4
      #EF
,! ,,ICT = ,P ) ,4ABILITIES ;PROJECT#EG
AIMS AT PROVID+ ,,ICT A3ESS 6P]SONS )
4ABILITIES "? V>I\S ME?ODS 9CLUD+3
      #EG  
_4 ,E/ABLI%+ S*OOL-BAS$ ,,ICT C5TRES 9
SECOND>Y $UC,N 9/ITU;NS = 4A#D /UD5TS
_4 ,SETT+ UP AN A3ESSIBIL;Y WEB PORTAL
(F]+ 9=M,N =& AB P]SONS ) 4ABILITIES
_4 ,3DUCT+ AN AW>E;S CAMPAIGN 6DEVELOP
SUITA# GUIDEL9ES ON ,,ICT = P]SONS )
4ABILITIES
  ,,CCK HAS ID5TIFI$ EI<T 9/ITU;NS = P )
PHYSICAL1 HE>+ & VISUAL IMPAIR;TS
6"PICIPATE 9 ? PROGRAMME4 ,! REGULATOR
SUPPORT$ ! SUPPLY1 DELIV]Y1 & 9/ALL,N (
-PUT]S1 REQUISITE H>DW>E1 S(TW>E1 &
FURNITURE "? ! FUND & W SUPPORT 9T]NET
3NECTIV;Y 9 ! S*OOLS =A TWO-YE> DUR,N4



    ,LI?UANIA                        #CI
  ,! ,-MUNIC,NS ,REGULATORY ,AU?OR;Y (!
,REPUBLIC ( ,LI?UANIA 7,,RRT7#EH IS !
REGULATOR = TELECOMMUNIC,NS & IS
RESPONSI# = 5SUR+ -PLI.E ) UNIV]SAL
S]VICE OBJECTIVES 9 ! C.TRY4
      #EH
  ,*APT] #E (! ,LAW ON ,ELECTRONIC
,-MUNIC,NS #BJJDEI -B9$ )! DICTATES (!
,,EU ,UNIV]SAL ,S]VICE DIRECTIVE \TL9ES
! PROVI.N & SCOPE = UNIV]SAL S]VICE
OBLIG,N 9 ,LI?UANIA4
      #EI
  ,>TICLE #CA 7#A7 D1L+ ) PROVI.N &
FUND+ ( UNIV]SAL S]VICE COV]S ! FOLL[+
S]VICES "U ! ,,USO--
_4 ,PUBLIC FIX$ TELEPHONY & RELAT$
S]VICES
_4 ,PAY PH"O S]VICES
_4 ,DIRECTORY 5QUIRY S]VICES
_4 ,A3ESSIBIL;Y = P]SONS ) 4ABILITIES
  ,LI?UANIA'S ,,USP IS M&AT$ 65SURE T !
TOTAL NUMB] ( PUBLIC PAY PH"OS T CAT] 6!
NE$S ( 4A#D 5D US]S IS NO LESS ?AN #AJ
P] C5T ( ALL PAY PH"OS 9 ! C.TRY4 ,^!
PAY PH"OS M/ 2 EQUIPP$ ) 9/RUC;NS = US]S
9 L>GE1 EASY-TO-R1D FONT & 2 ILLUM9AT$
:5 D>K4                              #DJ
  ,9/ALL,N ( PUBLIC PAY PH"OS & SUPPORT+
9FRA/RUCTURE 7S* Z A BOO?7 M/ 2 A3ESSI#
= P]SONS ) 4ABILITIES4
  ,! ,,USP IS AL M&AT$ 69/ALL AT L1/ "O
TEXTUAL PUBLIC PAYPH"O 9 E 4A#D
REHABILIT,N C5TRE4
  ,S]VICE PROVID]S >E REQUIR$ 6PROVIDE
BILL+ 9 ALT]NATIVE =MATS FREE ( *>GE
6P]SONS ) 4ABILITIES4 ,!Y >E AL OBLIGAT$
6PUBLICIZE 9=M,N AB ! UNIV]SAL S]VICES
PROVID$ 0!M & PROVIDE A3ESSI# DIRECTORY
5QUIRY S]VICES AT NO CO/ 64A#D 5D US]S4
  ,IN A4I;N1 ! F/ #CJJ LITAS 7APPROX
@E#HE7 (! CO/ (A NEW H&SET E SIX YE>S IS
COV]$ 0! /ATE BUDGET4

    ,MALAYSIA
  ,! ,MALAYSIAN ,-MUNIC,NS & ,MULTIM$IA
,-MIS.N 7,,MCMC7#FJ IS ! REGULATOR =!
TELECOMMUNIC,NS 9DU/RY 9 ! C.TRY4
      #FJ WWW4SKMM4GOV4MY
  ,MALAYSIA'S ,UNIV]SAL ,S]VICE
,OBLIG,N1 T]M$ ,UNIV]SAL ,S]VICE
;,PROVISION#FA 0 SET UP "? ,SEC;N #BJBFB
(! ,-MUNIC,N & ,MULTIM$IA ,ACT1 #AIIH1FC
      #FA
    ,+HTTP3//WWW4SKMM4GOV4MY/INDEX   #DA
    4PHP,+8;C ;[email protected]&;V
    ;7>T,++,[email protected]&>T,++,+ID ;7#IH
      #FB
    ,+HTTP3//WWW4SKMM4GOV4MY/INDEX4PHP,+
    8;C ;[email protected]&;V
    ;7>T,++,[email protected]&>T,++,+ID ;7#BEA
      #FC ,+HTTP3//WWW4MSC4COM4MY/CYBERL
    AWS/ACT+COMMUNICATIONS4ASP,+
,! ,UNIV]SAL ,S]VICE ,PROVI.N 7,,USP7
ID5TIFIES P]SONS ) 4ABIL;Y Z AN 8"US]V$
-MUN;Y_/GR\P0 DEF9$ 0,,SKMM Z 82+ GR\PS
( P 9 S]V$ >1S T D N H COLLECTIVE &_/OR
9DIVIDUAL A3ESS 6BASIC -MUNIC,NS
S]VICES04 ,SEC;N #AIB (! ,ACT AL /ATES T
! ,REQUIR$ ,APPLIC,N ;,SERVICE#FD I4E41
SPECIFIC S]VICES T S]VICE PROVID]S >E
M&AT$ 6(F] 9CLUDES S]VICES = 4A#D
3SUM]S4#FE
      #FD ,+HTTP3//WWW4SKMM4GOV4MY/LINK+
    FILE/THE+LAW/,N;EW,A;CT/,A;CT.<=:\\/
    ,A;CT.<=:\\/A=:\\S=*[%4HTM,+
      #FE ,+HTTP3//WWW4MSC4COM4MY/CYBERL
    AWS/ACT+COMMUNICATIONS4ASP,+
  ,! FUND HAS BE5 US$ 6SET UP ,,USP
-MUNIC,N C5TRES 6PROVIDE BROADB& 9T]NET
A3ESS 64A#D -MUNITIES 9 "US]V$ >1S4 ,!
,P'S ,-MUNIC,NS ,DEVELOP;T           #DB
,PROGRAMME 0 LAUN*$ 9 #BJJD 6PROVIDE
9T]NET A3ESS FACILITIES 64A#D
5TREPR5EURS4 ,KLANG ,VALLEY ,BROADB&
,PU% #IJ AIMS AT #IJ P] C5T H\SEHOLD
BROADB& P5ETR,N 9 ! ,KLANG ,VALLEY
0#BJAJ4 ,X T>GETS PUBLIC 9/ITU;NS1
S*OOLS1 LIBR>IES1 -MUNITIES )9 "PICUL>
MUNICIPALITIES & 4A#D -MUNITIES )9
,KLANG ,VALLEY4

    ,NEW ,Z1L&
  ,NEW ,Z1L&'S TELECOM SECTOR IS
REGULAT$ 0! ,-M]CE ;,COMMISSION#FF1 : IS
! C.TRY'S PRIM>Y -PETI;N REGULATORY
AG5CY4
      #FF
  ,,TSO 9 ,NEW ,Z1L& IS \TL9$ 9 ,"P #CFG
(! ,TELECOMMUNIC,NS ,ACT1 #BJJA1FH ,!
,,TSO IS AIM$ AT FACILITAT+ SPECIFIC
TELECOMMUNIC,N S]VICES T MAY N 2 AVAILA#
-M]CI,Y OR >E UNAF=DA# 6GR\PS ( 5D US]S4
      #FG
    
#FH,+HTTP3//WWW4LEGISLATION4GOVT4NZ/ACT/
    PUBLIC/<==*/=*=%/LATEST/,DLM*<?[$*4;
    HTML,+8SE>* ;7TS,++,+ACT,++,+TELECOM
    MUNIC,NS,++,[email protected]&;P         #DC
    ;7#[email protected]&SR ;7#A
  ,! ,,TSO 9 ,NEW ,Z1L& IS C>RI$ \ "?
,89/RU;TS0' : >E DEF9$ 9 SUB-SEC;N #GJ
7#D7 (! ,TELECOMMUNIC,NS ,ACT4#FI
      #FI
  ,CO/S 9CURR$ 9 FULFILL+ ! OBJECTIVES
(A ,,TSO 9/RU;T >E APPOR;N$ AM;G NET"W
PROVID]S :O -E "U ! CATEGORY ( ,8LIA#
P]SONS0' BAS$ ON A CO/ ALLOC,N
DET]M9,N4#GJ ,! P]C5TAGE ( 3TRIBU;NS
V>IES F "O NET"W PROVID] 6! O!R4
      #GJ
  ,"! >E CURR5TLY TWO ,,TSO 9/RU;TS 9
OP],N
_4 ,,TSO ,DE$ = ,LOCAL ,RESID5TIAL
,TELEPH"O ,S]VICE 2T ! ,CR[N & ,TELECOM2
&
_4 ,,TSO ,DE$ = ,TELECOMMUNIC,NS ,RELAY
,S]VICES 7,,TRS7 =! HE>+ IMPAIR$ 2T !
,CR[N & ,SPR9T4
  ,TELECOMMUNIC,N ,RELAY ,S]VICE 7,,TRS7
=! HE>+ IMPAIR$ IS A ,,TSO 9/RU;T 9 ,NEW
,Z1L&4 ,! ,,TSO DE$ IS AN >RANGE;T 2T !
;,CROWN#GA & S]VICE PROVID] ,SPR9T1 : IS
-P5SAT$ 0! QUALIFY+ LIA# NET"W OP]ATORS4
      #GA ,REF]S "H 6,NEW ,Z1L&'S =M (
    3/ITU;NAL MON>*Y4                #DD
  ,! ,GOV]N;T ( ,NEW ,Z1L& SET UP !
N,NAL RELAY S]VICE 9 #BJJD = HE>+
IMPAIR$ & SPEE* IMPAIR$ -MUNITIES 9 !
C.TRY4#GB ,! S]VICE OP]AT$ 0,SPR9T IS
OP]AT$ F TWO CALL C5TRES--A TRADI;NAL
RELAY S]VICE C5TRE &A VIDEO RELAY S]VICE
C5TRE--9 ,PUKEKOHE : OP]ATE #BD H\RS A
"D4
      #GB
  ,IN ! YE> #BJJI-#BJAJ1 ! ,,TSO
QUALIFI$ REV5UE 0 CALCULAT$ AT ,,USD
#C'GGB'JHC'FHG \ ( : ,,TRS-,,TSO *>GE 0
CALCULAT$ AT ,,USD #B'BBD'ABD1IE4 ,SPR9T
0 REIMBURS$ ,,USD #B'BIE'JGD1ED = OP]AT+
RELAY S]VICES4#GC
      #GC

    ,PAKI/AN
  ,! ,PAKI/AN ,TELECOMMUNIC,N
;,AUTHORITY#GD IS ! TELECOM REGULATOR (
,PAKI/AN T OV]SEES ! E/ABLI%;T1 OP],N &
MA9T5.E ( TELECOMMUNIC,N SY/EMS1 &
PROVIDES TELECOM S]VICES 63SUM]S4
      #GD
  ,*APT] ,,III ,A(! ,PAKI/AN
,TELECOMMUNIC,N 7,AM5D;T7 ,ACT1 #BJJFGE
TITL$ ,SPECIAL ,FUNDS LAID D[N !     #DE
PROVI.N =! ,F$]AL ,GOV]N;T 6E/ABLI% !
,UNIV]SAL ,S]VICE ,FUND4
      #GE WWW4NA4GOV4PK_/ACTS_/ACT,++,+#
    BJJF_/PAKI/AN,++,+TELECOMMUNIC,N,++,
    +AM5D,++,+;ACT#BJJF,++,+#BBJBJF4PDF
  ,SUBSEQU5TLY1 9 ! LATT] HALF ( #BJJF1
! ,GOV]N;T ( ,PAKI/AN E/ABLI%$ !
,UNIV]SAL ,S]VICE ;,FUND#GF Z A -PANY--9
ORD] 6GIVE X A CORPORATE /RUCTURE--"U
,SEC;N #DB (! ,-PANIES ,ORD9.E #AIHD1GG
,PAKI/AN'S ,,USF HAS AN 9DEP5D5T ,BO>D (
,DIRECTORS & IS H1D$ 0A ,*IEF
,EXECUTIVE4
      #GF ,+HTTP3//WWW4USF4ORG4PK/,+
      #GG ,+HTTP3//WWW4SECP4GOV4PK/CORPO
    RATELAWS/PDF/,C;OMP+,O;RD*[\?4PDF,+
  ,A ,,USF POLICY ;DOCUMENT#GH 0 BR"\ \
0! ,,X & ,TELECOMMUNIC,N ,DIVI.N (
,PAKI/AN'S ,M9I/RY ( ,9=M,N
;,TECHNOLOGY#GI 9 #BJJF4 ,SEC;N #B (!
POLICY DOCU;T 5LI/S ! ,UNIV]SAL ,S]VICE
,FUND ,POLICY ,OBJECTIVES : >E GE>$
T[>DS 8,MEET+ ! NE$S = BASIC
TELECOMMUNIC,N & ,,ICT S]VICES 9 UN-S]V$
& "US]V$ >1S "?\T ! L5G? & BR1D? (!
C.TRY40
      #GH ,+HTTP3//WWW4USF4ORG4PK/   #DF
    ,FCK;EDITOR/EDITOR/FILEMANAGER/CONNE
    CTORS/ASPX/,U;SER,F;ILES/,USF,+-,POL
    ICY4PDF AT ,+HTTP3//WWW4USF4ORG4PK/,
    R;ULES,+-,POLICIES4ASPX
      #GI ,+HTTP3//WWW4MOIT4GOV4PK/,+
  ,! OBJECTIVES (! ,,USF POLICY D N
SPECIFIC,Y M5;N P]SONS ) 4ABILITIES4
,H["E 9 ,SEC;N #E1 SUB-SEC;N #E1G1 :
COV]S S]VICES 6BE SUPPLI$ "U ! ,UNIV]SAL
,S]VICE 3TRACTS1 ! DOCU;T /ATES T !
3TRACTORS W 2 REQUIR$ 6PROVIDE SPECIAL
S]VICES1 9FRA/RUCTURE & EQUIP;T = P]SONS
) 4ABILITIES
  ,IN ,MAY #BJJH1 ! ,,USF LAUN*$ A
SPECIAL PROJECT TITL$ ,8,5ABL+ P]SONS )
4ABILITIES 6USE TELECOM S]VICES0'4 ,!
PROJECT COV]S ! >1S ( ,PUNJAB1 ,KHYB]
,PAKHTUNKHWA & ,S9DH4
  ,"U ? PROJECT ! FUND SIGN$ A ;,,USD#BE
MILLION ;CONTRACT#HJ )! ;,AL-,%IFA ,EYE
,TRU/ )! AIM ( 9CR1S+ A3ESSIBIL;Y 6,,X &
TELECOM = P ) L[ VI.N & VISUAL
IMPAIR;TS4 ,! FOLL[+ ACTIVITIES 7 \TL9$
Z "P (! COLLABOR,N4
      #HJ ,+HTTP3//WWW4USF4ORG4PK/,P;UBL
    ICPHASE4ASPX,+8PHASEID ;7#[email protected]&PGID
    ;7#[email protected]&PHASENAME ;7,PROJECT )    #DG
    ;,AL-,%IFA ,EYE ,TRU/
  _4 ,6EXT5D SUPPORT 6! L[ VI.N C5TRE AT
,RAWALP9DI HOSPITAL & HELP MAKE X 96A
,8,C5TRE ( ,EXCELL;E0' "? EXPAN.N 9
9FRA/RUCTURE1 RECRUIT;T ( TRA9$
PR(ES.NALS & PROVID+ MOD]N L[ VI.N
EQUIP;T
  _4 ,6UPGRADE ! L[ VI.N C5TRE AT
,SUKKUR1 ,S9DH 0PROVID+ X ) MOD]N
EQUIP;T
  _4 ,6E/ABLI% L[ VI.N C5TRES ON ! L9ES
( ,RAWALP9DI & ,SUKKUR AT ,KOHAT1 ,KHYB]
,PAKHTUNKHWA
  ,! ,,USF HAS AL SIGN$ A ,,USD #F1A
MILLION 3TRACT )! ,PAKI/AN ,F.D,N ,FI<T+
,BL;S4#HA ,! PROJECT W UTILIZE ,,USF
FUNDS 6DIGITIZE ,AUDIO ,_W ,LIBR>Y &
E/ABLI% AN 9T]NET [email protected] AT ,D>AKH%AN
,REHABILIT,N ,C5TRE4 ,A4I;N,Y1 EF=TS W 2
MADE 6EXP& ! F.D,N'S A3ESSI# 9T]NET
[email protected] AT ,ISLAMABAD4
      #HA ,+HTTP3//WWW4USF4ORG4PK/,P;UBL
    ICPHASE4ASPX,+8PHASEID ;7#[email protected]&PGID
    ;7#[email protected]&PHASENAME ;7,PROJECT )
    ,PAKI/AN ,F.D,N ,FI<T+ ,BL;S

    ,POL&                            #DH
  ,! ,(FICE ( ,ELECTRONIC ,-MUNIC,NS
7,,UKE7#HB IS ! TELECOM REGULATOR =
,POL&4
      #HB ,+HTTP3//WWW4EN4UKE4GOV4PL/UKE
    EN/INDEX4JSP,+8PLACE
    ;7;,MENU#[email protected]&NEWS,++,+CAT,++,+ID
    ;7#[email protected]&LAYOUT ;7#J
  ,! TELECOMMUNIC,NS LAW ( #BJJDHC 3TA9S
PROVI.NS = UNIV]SAL S]VICE4 ,>TICLE #HA
,CLAUSE #C COV]S ! SCOPE ( S]VICE &
9CLUDES ! FOLL[+--
      #HC ,+HTTP3//WWW4EN4UKE4GOV4PL/UKE
    EN/INDEX4JSP,+8PLACE
    ;7;,LEAD#[email protected]&NEWS,++,+CAT,++,+ID
    ;7#[email protected]&NEWS,++,+ID ;7#[email protected]&LAYOUT
    ;7#[email protected]&PAGE ;7TEXT
  _4 ,FIX$ TELEPH"O S]VICES T C SUPPORT
9T]NET A3ESS & FAX TRANSMIS.N
  _4 ,DIRECTORY & DIRECTORY 5QUIRY
S]VICES
  _4 ,PAYPH"O S]VICES
  _4 ,S]VICES = P]SONS ) 4ABILITIES
  ,PURSUANT 6,>TICLE #HB (!
,TELECOMMUNIC,NS ,LAW1 UNIV]SAL S]VICE 9
,POL& IS 6BE PROVID$ "? A DESIGNAT$
"UTAK+4 ,TELEKOMUNIKACJA ;,POLSKA#HD 0
*OS5 Z ! UNIV]SAL S]VICE PROVID] 9   #DI
#BJJF & IS REQUIR$ "U ! TELECOMMUNIC,N
LAW 6PROVIDE C]TA9 S]VICES 6P]SONS )
4ABILITIES4
      #HD ,+HTTP3//WWW4TP4PL/,+
  ,CLAUSE #B LAYS D[N ! REQUIRE;TS 3C]N+
FACILITIES = P]SONS ) 4ABILITIES1 9CLUD+
! TYPES ( T]M9AL EQUIP;T : %D 2 (F]$
6P]SONS ) 4ABILITIES 0! DESIGNAT$ "UTAK+
Z WELL Z ! REQUIRE;TS 3C]N+ ! ADAPT,N (
PUBLIC PAY PH"OS = USE 0P]SONS )
4ABILITIES4
  ,>TICLE #HI (! ,TELECOMMUNIC,NS ,LAW
M&ATES ! ,,USP 6PROVIDE ! FOLL[+ S]VICES
= P]SONS ) 4ABILITIES3
  _4 ,T]M9AL EQUIP;T ADAPT$ 6MEET ! NE$S
( P]SONS ) 4ABILITIES
  _4 ,FACILITIES : P]SONS ) 4ABILITIES
MAY REQUIRE 6A3ESS UNIV]SAL S]VICES S* Z
A3ESSI# PAYPH"OS1 ETC4

    ,PORTUGAL
  ..,AUTORIDADE ,NACIONAL DE
,[email protected][ES.' 7,,ANACOM7 IS ! REGULATOR
=! TELECOMMUNIC,NS SECTOR 9
,PORTUGAL4#HE
      #HE ,+HTTP3//WWW4ANACOM4PT/RENDER4
    JSP,+8CATEGORY,ID                #EJ
    ;7#[email protected]#;HORIZONTAL,MENU,AREA
  ,AL? ! PROVI.N = UNIV]SAL S]VICE 0
MADE 9 ,PORTUGAL'S ,TELECOMMUNIC,NS
,ACT1 #AIIG'HF ! SCOPE (! UNIV]SAL
S]VICE 0 LAT] \TL9$ 9 KEEP+ )! ,,EU ,,U
DIRECTIVE &! ,DECREE-,LAW NO4 #DEH_/#II
PASS$ 9 #AIII1HG
      #HF ,+HTTP3//WWW4ANACOM4PT/RENDER4
    JSP,+83T5T,ID ;7#IHACFF
      #HG ,+HTTP3//WWW4ANACOM4PT/RENDER4
    JSP,+83T5T,ID ;7#IHAHEE
  ,DECREE-,LAW NO4 #DEH_/#II /ATES T
UNIV]SAL S]VICE MAY 2 "UTAK5 0"O OR M
S]VICE PROVID]S EI ON ! BASIS (! S]VICES
9 "Q OR ALT]NATIVELY GEOGRAPHICAL Z"OS4
,! DECREE MAKES PROVI.NS =A -P5S,N FUND
= FULFILL+ ! ,,USO M&ATES4
  ,! ,,USO 9 ,PORTUGAL COV]S ! FOLL[+
S]VICES--#HH
      #HH ,IBID
  _4 3NEC;N 6! FIX$ TELEPH"O NET"W &
A3ESS 6! FIX$ TELEPH"O S]VICE1
  _4 SUPPLY ( PUBLIC PAY PH"OS &
  _4 PROVI.N ( TELEPH"O DIRECTORIES &A
DIRECTORY 5QUIRIES S]VICE
  ,>TICLE #E4 99 ( ,*APT] ,,II (!
;DECREE#HI D1LS ) PUBLIC PAY         #EA
PH"OS4 ,SEC;N #F MAKES X A ,,USO =!
S]VICE PROVID] 6-PLY ) TE*NICAL NORMS S
Z 6GU>ANTEE A3ESS 6PAY PH"OS 9 PUBLIC
BUILD+S = P]SONS ) 4ABILITIES4
      #HI ,IBID
  ,*APT] ,,IV ,>TICLE #AJ4 99 ON PRIC+
MAKES PROVI.NS = SPECIAL PRICE SY/EMS =
SPECIFIC REGIONS OR = CATEGORIES ( US]S
OR S]VICES4 ,^! 9CLUDE--
  _4 ,RURAL Z"OS
  _4 ,HI<-CO/ Z"OS
  _4 ,US]S ) SPECIAL NE$S
  _4 ,US]S :O >E ECONOMIC,Y VULN]A# OR H
SPECIAL SOCIAL NE$S
  _4 ,PORTUGAL COV]S ! FOLL[+ S]VICES "U
,,USO = P]SONS ) ;DISABILITIES#IJ
      #IJ ,IBID
  _4 ,BILL+ 9 A3ESSI# =MATS
  _4 ,TEXT ,RELAY ,S]VICES
  _4 ,9=M,N AB A3ESSI# S]VICES
  _4 ,FUNC;NS & SPECIAL M1SURES = A3ESS
6EM]G5CY S]VICES
  _4 ,M&AT+ H&SETS = FIX$ TELEPHONY 6BE
A3ESSI#
  ,IN A4I;N1 S]VICE 5D-US]S ) HE>+
IMPAIR;TS (T5 NE$ ONLY PAY ,,EUR #CJ1IJ
T[>DS _! TELECOMMUNIC,N S]VICE1 )!   #EB
REMA9D] SUBSIDIZ$ 0! ,,USP ON A VOLUNT>Y
BASIS4 ,? (F] IS FACILITAT$ "? A F.D,N
CR1T$ 0! ,,USP T IS GE>$ T[>DS RESE>*
6A3OMMODATE ! NE$S ( 4A#D 5D-US]S4

    ,SLOVAK ,REPUBLIC
  ..,[email protected]*.7 @URAD ,,SR.'
7,,TU ,,SR7#IA IS ! REGULATOR =!
TELECOMMUNIC,NS SECTOR ( ,SLOVAKIA4
      #IA
  ,*APT] #B 7#B7 (! ,ACT #FAJ ON
,ELECTRONIC ,-MUNIC,NS #BJJCIB COV]S !
FOLL[+ S]VICES Z ,,USO--
      #IB
  _4 ,FIX$ TELEPHONY S]VICES AT PUBLIC
PLACES T C SUPPORT 9T]NET A3ESS
  _4 ,DIRECTORY & DIRECTORY 9QUIRY
S]VICES
  _4 ,A3ESS 6PAY PH"OS
  _4 ,FREE & UN9T]RUPT$ A3ESS 6EM]G5CY
CALL NUMB]S
  _4 ,A3ESS 6PUBLIC TELEPH"O S]VICES =
P]SONS ) 4ABILITIES 9CLUD+ B>RI]-FREE
A3ESS 6PAY PH"O FACILITIES T >E FITT$ )
ASSI/IVE TE*NOLOGIES
  ,*APT] #B 7#C7 (! ,ELECTRONIC
,-MUNIC,NS ,ACT /ATES T 9=M,N        #EC
REG>D+ PUBLIC PAY PH"OS & O!R S]VICES
AVAILA# "? ! ,,USO = P]SONS ) 4ABILITIES
M/ 2 E/ABLI%$ 9 A B9D+ LEGAL REGUL,N 0!
REGULATOR4
  ,? HAS L$ 6! CRE,N (! ,M1SURE (!
,TELECOMMUNIC,NS ,(FICE (! ,SLOVAK
,REPUBLIC ,NO4 ,O-#D_/#BJJD ( ,APRIL
#BB1 #BJJD LAY+ D[N "PICUL>S ON PROVID+
PUBLIC PAY PH"OS & S]VICES = US]S ) H1L?
4ABILITIES4#IC ,! ,M1SURE 0 PUT 96E6ECT
9 #BJJF4
      #IC
  ,>TICLE #B (! ,M1SURE /ATES T !
DESIGNAT$ UNIV]SAL S]VICE PROVID] %
5SURE T E PAYPH"O %--
  _4 ,9CLUDE SIMPLE OP]AT+ 9/RUC;NS
  _4 ,BE 5A#D ) BUTTONS T C 2 ID5TIFI$
0VISU,Y IMPAIR$ US]S
  _4 ,BE EQUIPP$ ) MULTILEVEL S.D
AMPLIFIC,N
  _4 ,FACILITATE A3ESS 6AN OP]ATOR =
HE>+ IMPAIR$ US]S
,IN A4I;N1 ,>TICLE #C /ATES T ! ,,USP M/
5SURE T A M9IMUM ( #BE P] C5T ( PAY
PH"OS >E A3ESSI# 6HE>+ IMPAIR$ US]S )
HE>+ AIDS & %D 2 M>K$ 6AID EASY
ID5TIFIC,N4                          #ED
  ,AC 6,>TICLE #D1 ! ,,USP M/ PROVIDE !
FOLL[+ = US]S ) HE>+ & SPEE* IMPAIR;TS--
  _4 ,R.D-!-CLOCK OP]ATOR S]VICE =
ASSI/.E
  _4 ,A T]M9AL DEVICE = A3ESS 6PUBLIC
TELEPH"O S]VICES 9CLUD+ EM]G5CY S]VICES
  ,>TICLE #E M&ATES ! ,,USP 6PROVIDE
FREE A3ESS 69=M,N AB TELEPH"O NUMB]S
6P]SONS ) VISUAL 4ABILITIES4

     ,SLOV5IA
  ..,AG5CIJA ZA [email protected] 9 ELEKTRONSKE
KOMUNIKACIJE.' 7,,APEK7 OR ! ,AG5CY =
,PO/ & ,ELECTRONIC ,-MUNIC,NS (!
,REPUBLIC ( ;,SLOVENIA#ID IS ! TELECOM
REGULATOR =! C.TRY4 ,X 0 SET UP "? !
DECI.N ON E/ABLI%+ ! ,AG5CY = ,PO/ &
,ELECTRONIC ,-MUNIC,NS (! ,REPUBLIC (
,SLOV5IA 7,(FICIAL ,GAZETTE ( ,,RS1 NO4
#FJ_/#JA1 #EB_/#JB & #HJ_/#JD7#IE  9
#BJJE4
      #ID
      #IE
  ,>TICLE #AC (! ,LAW ON ,ELECTRONIC
;,COMMUNICATIONS#IF -B9$ )! ,,EU-,,U
DIRECTIVE \TL9ES ! SCOPE ( UNIV]SAL
S]VICE 9 ,SLOV5IA4 ,Z P] ! LAW1 !    #EE
DESIGNAT$ UNIV]SAL S]VICE PROVID]--
,TELEKOM ;,SLOVENIA#IG--COV]S ! FOLL[+
S]VICES Z "P ( ,,USO--
      #IF
      #IG
  _4 ,FIX$ L9E 3NEC;N
  _4 ,A3ESS 6TELEPH"O S]VICES T C
SUPPORT 9T]NET A3ESS
  _4 ,A3ESS 6DIRECTORY & DIRECTORY
5QUIRY S]VICES
  _4 ,A3ESS 6PAYPH"O FACILITIES T C
3NECT 6EM]G5CY NUMB]S FREE ( CO/
  _4 ,A3ESSIBIL;Y = P]SONS ) 4ABILITIES
  ,! ,,USP IS "!=E REQUIR$ 6PROVIDE !
FOLL[+ A3OMMOD,NS & S]VICES = P]SONS )
;DISABILITIES#IH
      #IH
  _4 ,PRIORITIZE S]VICE & REPAIR REQUE/S
F 4A#D 5D-US]S
  _4 ,PROVIDE ELIGI# P]SONS ) 4ABILITIES
A #EJ P] C5T 4C.T = SETT+ UP A FIX$ L9E
3NEC;N4
  _4 ,PROVIDE G5]AL 9=M,N AB AVAILA#
S]VICES 9CLUD+ DETAILS ( T>IFF 9 ,BRL &
AUDIO =MATS
  _4 ,(F] ELIGI# P]SONS ) 4ABILITIES A
FIVE P] C5T 4C.T ON MON?LY *>GES =   #EF
PUBLICLY AVAILA# FIX$ TELEPH"O S]VICES
  _4 ,MAKE AVAILA# 9=M,N AB CALL CO/S1
REMA9+ BAL.E ON PREPD1 ETC41 "? VOICE
MESSAGES = VISU,Y IMPAIR$ US]S
  _4 ,PROVIDE US]S ) VISUAL IMPAIR;TS A
SPECIAL NUMB] 6DIAL = ASSI/.E 9 PLAC+
CALLS AT NO EXTRA *>GE

    ,SW$5
,! ,SW$I% ,PO/ & ,TELECOM ,AG5CY 7,,PTS7
7,+HTTP3//WWW4PTS4SE/EN,+-GB_/7 #II  IS
! C.TRY'S TELECOM REGULATOR4
      #II ,+HTTP3//WWW4PTS4SE/EN,+-GB_/
,! ,,PTS IS "O ( #AD AG5CIES T >E M&AT$
65=CE & R1LISE ! OBJECTIVES ( ,SW$5'S
,4ABIL;Y ,POLICY 7,+HTTP3//WWW4SWEDEN4GO
V4SE/SB/D/<*[]/A/*:<:?,+7 1#AJJ  I4E41
65H.E & ASSURE A3ESSIBIL;Y & USABIL;Y (
ELECTRONIC -MUNIC,N & PO/AL S]VICES =
4A#D US]S4
      #AJJ ,+HTTP3//WWW4SWEDEN4GOV4SE/SB
    /D/<*[]/A/*:<:?,+
,*APT] #E (! ,ELECTRONIC ,-MUNIC,NS
,ACT1 #BJJC 7,LAG 7#BJJC#CHI7 ON
ELECTRONIC -MUNIC,NS7#AJA "U ! ,SW$I%
,CODE ( ;,STATUTES#AJB D1LS ) S]VICES
65D US]S4 ,SEC;N #A \TL9ES ! AMBIT   #EG
( UNIV]SAL S]VICE 9 ! C.TRY4
      #AJA
      #AJB
,! SCOPE ( UNIV]SAL S]VICE 9 ,SW$5 IS AL
DEF9$ 0! ,EUROP1N ,-MUNITIES
7,ELECTRONIC ,-MUNIC,NS ,NET"WS &
,S]VICES7 7,UNIV]SAL ,S]VICE & ,US]'S
,"RS7 ,REGUL,NS #BJJC--,S4,I4 ,NO4#CJH (
#BJJC4
,! ACTIVITIES ( ,,PTS ) REG>D 6MEET+
,U,S,OS >E F9.ED VIA LEVIES APPLI$ ON
S]VICE OP]ATORS & BROADCA/ LIC5SE
HOLD]S4 ,PROGRAMMES & 9ITIATIVES OP],NAL
"U ! ,,PTS = P]SONS ) 4ABIL;Y >E FUND$ F
ALLOC,NS F )9 ! N,NAL BUDGET ( ,SW$54
,SUB-SEC;N #F (! ,ELECTRONIC ,-MUNIC,NS
,ACT1 #BJJC /ATES T "U ! ,,USO1 P]SONS )
4ABILITIES M/ 2 PROVID$ A3ESS 6S]VICES
6! SAME EXT5T ON AN EQUAL FOOT+ ) O!R
US]S4 ,X AL MAKES PROVI.NS = SPECIAL
S]VICES 6A3OMMODATE _! NE$S4
,SPECIALI/ T]M9AL EQUIP;T1 RELAY
S]VICES1 A3ESSI# BILL+ SY/EMS & 9=M,N &
EM]G5CY S]VICES >E ADM9I/]$ "? ,,PTS &
S]VICE PROVID]S4 ,,PTS PROVIDES S]VICES
S* Z TEXT & VIDEO RELAY & DIRECTORY
9=M,N4                               #EH
  ,,PTS AL F9.ES PROJECTS = DEVIS+
9NOVATIVE -MUNIC,N SOLU;NS 9 ELECTRONIC
-MUNIC,N T C A3OMMODATE ! NE$S ( P]SONS
) 4ABILITIES4 #AJC
      #AJC ,+HTTP3//WWW4PTS4SE/EN,+-
    GB_/,P-)-4ABILITIES_/,TRIALS_/
  ,? 9CLUDES ! ;,,SMS#AAB ,PROJECT#AJD3
4TRESS CALLS 6EM]G5CY NUMB] #AAB US+
TEXT MESSAGE : IS 9 TRIAL /ATE4
      #AJD ,IBID4
  ,O!R TRIAL PROJECTS 9CLUDE ,AUDIO #D
ALL#AJE3 TOOLS =! 4TRIBU;N & NAVIG,N (
AUDIO 9=M,N : LOOKS AT TE/+ FLEXI#
M$IUMS = 4SEM9,N & USE ( AUDIO 9=M,N 0P
) R1D+ 4ABILITIES "? -PUT]S1 CELL PH"OS
& BROADB& TELEVI.N & DIGITAL /R1M+ (
AUDIO BOOKS & PAP]S 6CELL PH"OS4
      #AJE ,IBID4
  ,,PTS IS AL FUND+ ! ;E-,ADEPT PROJECT
7,+HTTP3//WWW4PTS4SE/EN,+-GB_/,P-)-4ABIL
ITIES_/,TRIALS_/7 1#AJF : IS LOOK+ AT
WAYS 9 : P]SONS ) 4ABILITIES C
9DEP5D5TLY NAVIGATE _! WAY 9 URBAN
5VIRON;TS "? DIGITAL MAPS & ,,GPS4 ,!
OBJECTIVE IS 6DEVELOP A MOBILE OR H&HELD
DEVICE-BAS$ S]VICE T C GUIDE US]S "?
,,GPS & ,8GYRO -PASS0'4 ,! 9=M,N W   #EI
2 V PRECISE & AL H DETAILS ( TEMPOR>Y
OB/ACLES OR B>RI]S4 ,! PROJECT IS
CURR5TLY 2+ TE/$ 9 ,/OCKHOLM & O!R
CITIES4
      #AJF ,+HTTP3//WWW4PTS4SE/EN,+-
    GB_/,P-)-4ABILITIES_/,TRIALS_/

    ,?AIL&
  ,! ,N,NAL ,TELECOMMUNIC,NS ,-MIS.N
7,,NTC7#AJG IS ! REGULATOR =! TELECOM
SECTOR 9 ,?AIL&4
      #AJG ,+HTTP3//ENG4NTC4OR4TH/,+
  ,! ,TELECOMMUNIC,NS ,BUSI;S ,ACT1
,B4,E4 #BEDD 7#BJJA7--;,I#AJH MAKES
PROVI.NS = UNIV]SAL S]VICE OBLIG,N 9
,?AIL& : Z P] SEC;N #AG W 2 ADM9I/]$ 0!
,,NTC4
      #AJH
  ,AC 6,TELECOMMUNIC,NS ,BUSI;S ,ACT1
#BJJA1 ,SEC;N #AGAJI1 ,,NTBC HAS ! DUTY
6ADM9I/] ! ,,USO = BASIC TELECOMMUNIC,NS
S]VICE & IS EMP[]$ 6DEM& ! FOLL[+ F
S]VICE PROVID]S--
      #AJI ,+HTTP3//WWW4THAILAWFORUM4COM
    /DATABASE*/TELECOM,+-BUSI;S-ACT-#C4H
    TML
_4 ,PROVIDE S]VICES 9 RURAL          #FJ
>1S_/L[ RATE ( RETURN H 9SU6ICI5T S]VICE
_4 ,PROVIDE S]VICES = $UC,NAL 9/ITU;NS1
RELIGI\S 9/ITU;NS1 M$ICAL 9/ITU;NS & O!R
SOCIAL ASSI/.E AG5CIES
_4 ,PROVIDE C]TA9 S]VICES = L[ 9COME
P]SONS
_4 ,PROVIDE S]VICES FACILITAT$ 0UTILIZ+
PUBLIC TELECOMMUNIC,NS
_4 ,S]VICES = *N1 ELD]LY P & P]SONS )
4ABILITIES
  ,SEC;N #EF (! ,FREQU5CY ,ALLOC,N &
,RADIO @& ,TELEVI.N ,BROADCA/+ &
,TELECOMMUNIC,NS ,S]VICES ,AU?OR;Y ,ACT1
#BJJJ;MLINK ALL[S =! =M,N (!
,TELECOMMUNIC,NS ,DEVELOP;T = ,PUBLIC
,B5EFIT ,FUND4
  ,DESIGNAT$ ,U,S,PS >E REQUIR$ 6PROVIDE
! FOLL[+ S]VICES = P]SONS ) 4ABILITIES--
  _4 ,PROVIDE A FREE #CJ-M9UTE PH"O C>D
P] P]SON E MON? = P]SONS ) 4ABILITIES1
L[ 9COME P & S5IORS :O >E REGI/]$ )
,M9I/RY ( ,SOCIAL ,DEVELOP;T & ,HUMAN
,SECUR;Y = #CJ MON?S C.T+ F ! DATE (
LIC5SE ISSU.E4
  _4 ,PROVIDE AT L1/ "O PUBLIC TELEPH"O
)9 #AJJ MET]S 9 RADIUS = L[ 9COME
-MUNITIES T MAKE A PETI;N            #FA
  _4 ,PROVIDE PUBLIC TELEPH"O & O!R NEC
S]VICES = P]SONS ) 4ABILITIES Z P] ACT (
4ABIL;Y ,B4,C4 #BEDD4

    ,UNIT$ ,K+DOM
  ,! ,(FICE ( ;,COMMUNICATIONS#AAJ
7,(COM7 IS ! REGULATOR =!
TELECOMMUNIC,NS SECTOR 9 ! C.TRY4
      #AAJ
    ,+HTTP3//WWW4OFCOM4ORG4UK/ABOUT/,+
  ,! PROVI.N = UNIV]SAL S]VICE 9 ,BRITA9
0 F/ MADE 9 ! ,-MUNIC,NS ,ACT1 #BJJCAAA
: Z P] SEC;N #FE7#A7 /ATES T ! ,SECRET>Y
( ,/ATE M/ BR+ \ AN ,ORD] 6SECURE -PLI.E
(! UNIV]SAL S]VICE OBLIG,NS DETAIL$ 9
SUB-SEC;N 7#B74 ,? RESULT$ 9 !
,ELECTRONIC ,-MUNIC,NS 7,UNIV]SAL
,S]VICE7 ,ORD] #BJJCAAB : \TL9ES ! SCOPE
( UNIV]SAL S]VICE OBLIG,NS 9 ! ,,UK4
,BAS$ ON ! ,,EC ,UNIV]SAL ,S]VICES
,DIRECTIVE1 ! S]VICES COV]$ "U ! ,ORD]
>E IMPLE;T$ 0,(COM4 ,!Y >E Z FOLL[S3
      #AAA ,+HTTP3//WWW4LEGISLATION4GOV4
    UK/UKPGA/<==%/<*/PART/</CROSSHEADING
    /UNIVERSAL,+-S]VICE-3DI;NS
      #AAB ,+HTTP3//WWW4LEGISLATION4GOV4
                                     #FB
    UK/UKSI/<==%/*[=?/SCHEDULE/MADE,+
_4 ,PUBLICLY AVAILA# TELEPH"O S]VICES
_4 ,DIRECTORIES
_4 ,DIRECTORY ,5QUIRY ,FACILITIES
_4 ,PUBLIC PAY TELEPH"OS
_4 ,BILL+1 PAY;T & T>IFF OP;NS
_4 ,SPECIAL M1SURES = P]SONS )
4ABILITIES
   ,6IMPLE;T ! ORD]1 SPECIFIC 3DI;NS H
BE5 LAID ON ,,BT & ,K+/ON ,-MUNIC,NS 7IN
! ,HULL >EA7 & G5]AL 3DI;NS ON ALL
S]VICE PROVID]S4 ,! ORD] DEF9ES ! FOLL[+
Z ,,USO S]VICES--
_4 ,SPECIAL T>IFF S*EMES = L[ 9COME
CU/OM]S
_4 ,A FIX$ NET"W 3NEC;N : 9CLUDES 9T]NET
A3ESS
_4 ,A3ESS 6PUBLIC PAY PH"OS
_4 ,S]VICES = P]SONS ) 4ABILITIES 9CLUD+
TEXT RELAY S]VICE
  ,,USO IS CURR5TLY FUND$ 0,,BT &
;,KINGSTON#AAC :O H BE5 DESIGNAT$ Z
UNIV]SAL S]VICE PROVID]S4#AAD ,! ,,EU
DIRECTIVE MAKES PROVI.N = FUND+ "? !
,,NRA 9 CASE ! OBLIG,N POSES AN 8UNFAIR
BURD50 ON ! ,U,S,PS4
      #AAC ,+HTTP3//WWW4K,+-         #FC
    C4CO4UK_/
      #AAD ,+HTTP3//STAKEHOLDERS4OFCOM4O
    RG4UK/CONSULTATIONS/USO/MAIN/,+
  ,! TEXT RELAY ;SERVICE#AAE 9 ,,UK IS
OP]AT$ 0,,BT "U ! ,,USO4 ,ALL -MUNIC,NS
PROVID]S M/ GIVE _! CU/OM]S A3ESS 6AN
APPROV$ TEXT RELAY S]VICE4 ,!Y M/ AL
5SURE T CU/OM]S :O MAKE CALLS US+ ! TEXT
RELAY S]VICE >E *>G$ NO M = ^! CALLS ?AN
IF ! CALL _H BE5 MADE )\T ! RELAY
S]VICE4 ,2C CALLS US+ ! TEXT RELAY
S]VICE TAKE L;G] ?AN O!R CALLS1 MO/
PROVID]S MEET ? 3DI;N 0GIV+ CU/OM]S A
REBATE ON ^! CALLS4 ,! AM.T (! REBATE IS
N SET 0! REGULATOR1 B IS TYPIC,Y #EJ-#FJ
P] C5T4
      #AAE ,+HTTP3//WWW4TEXTRELAY4ORG/AB
    OUT+US4PHP,+

    ,UNIT$ ,/ATES
  ,! ,,USF 0 SET UP 9 ! ,UNIT$ ,/ATES "?
! ,TELECOMMUNIC,NS ,ACT ( #AIIF1AAF ,!
,,USF IS ADM9I/]$ "? ! ,UNIV]SAL ,S]VICE
,ADM9I/RATIVE ,-PANY 7,,USAC71#AAG AN
9DEP5D5T1 N-=-PR(IT CORPOR,N SET UP 0!
,F$]AL ,-MUNIC,NS ,-MIS.N 7,,FCC7#1AAH
,APPROXIMATELY1 ,,USD #G1C BILLION   #FD
0 SP5T 9 #BJJI 0! ,,USAC ON V>I\S
PROGRAMMES4
      #AAF
    ,+HTTP3//WWW4FCC4GOV/TELECOM4HTML,+
      #AAG
      #AAH
  ,! ,,USF RUNS XS PROGRAMMES "U F\R
BROAD CATEGORIES--
  _4 ..,HI< ,CO/ -.' ,TELEPHONY S]VICES
= 3SUM]S 9 REGIONS ": ! RATES =
TELECOMMUNIC,NS S]VICES T >E R1SONABLY
HI< -P>$ 6^? 9 O!R >1S
  _4 ..,L[ ,9COME -.' ,AL "KN Z ,LIFEL9E
& ,L9K ,UP1 ! S]VICE (F]S 4C.TS ON
TELEPHONY S]VICES = L[-9COME 3SUM]S
  _4 ..,RURAL ,H1L? ,C>E -.' ,R$UC$
RATES = RURAL H1L? C>E PROVID]S =
TELECOMMUNIC,NS & ,9T]NET S]VICES
  _4 ..,S*OOLS @& ,LIBR>IES --.' ,AL "KN
Z ! ;,E-RATE SUPPORT1 X FACILITATES
AF=DA# TELECOMMUNIC,NS & ,9T]NET S]VICES
6S*OOLS & LIBR>IES




    ,UNIV]SAL ,S]VICE ,FUND--        #FE
    ,EXAMPLES F ,,U /ATES
  ,GIV5 ! F$]AL /RUCTURE (! GOV]N;T 9
,UNIT$ ,/ATES1 UNIV]SAL S]VICE
PROGRAMMES >E RUN DI6]5TLY 0DI6]5T
/ATES4 ,MO/ /ATES H IMPLE;T$ M1SURES =
P]SONS ) 4ABILITIES AT ! LOCAL LEVEL "U
_! UNIV]SAL S]VICE M&ATE4 ,= EXAMPLE1
4C.TS = P]SONS ) 4ABILITIES ON BASIC
TELEPHONY S]VICES >E AVAILA# 9 /ATES S*
Z ,MISS\RI1 ,VIRG9IA1 ,COLORADO1
,ILL9OIS1 ,TEXAS1 ,P5NSYLVANIA1 ,V]MONT1
ETC4 ,SPECIFIC PROVI.NS >E AL MADE =
4A#D 5D US]S 9 ! FOLL[+ /ATES-

    ,WISCONS9
  ,! ,WISCONS9 ,UNIV]SAL ,S]VICE
;,FUND#AAI 0 SET UP "U ! #AIIC ,WISCONS9
,ACT1 #DIF1ABJ ,! FUND IS ADM9I/]$ 0!
,PUBLIC ,S]VICE ,-MIS.N ( ,WISCONS94#ABA
,! FUND COV]S L[-9COME CU/OM]S & P]SONS
) 4ABILITIES & IS F9.ED "? 3TRIBU;NS F
S]VICE PROVID]S4 ,! FOLL[+ PROGRAMMES >E
FUND$ 0! ,,USF EI 9 "P OR 9 FULL =
P]SONS ) 4ABILITIES-
      #AAI
      #ABJ LEGIS4WISCONS94GOV_/;ACTS#HI-
    #IC_/#IC,ACT#DIF4PDF             #FF
      #ABA ,+HTTP3//PSC4WI4GOV,+
_4 ..,TELECOMMUNIC,NS ,EQUIP;T ,PUR*ASE
,PROGRAMME 7,,TEPP7.' IS A PROGRAMME T
ALL[S P]SONS ) 4ABILITIES 6PUR*ASE
ASSI/IVE TE*NOLOGY !Y MAY REQUIRE 6USE
BASIC TELEPH"O S]VICES4 ,! S]VICE IS
MADE AVAILA# "? V\*]S
_4 ..,! ,A3ESS ,PROGRAMME.'#ABB IS A
GRANT PROGRAMME = NON-PR(ITS "U ,,USF =
PROGRAMMES OR PROJECTS T W 5A# AF=DA#
A3ESS 6TELECOMMUNIC,NS & 9=M,N S]VICES =
US]S 9 >1S T H RELATIVELY HI< S]VICE
CO/S1 L[-9COME US]S OR US]S ) 4ABILITIES
      #ABB ,+HTTP3//PSC4WI4GOV/UTILITYIN
    FO/TELE/USF/PROGRAMMES/NP,S;UMMARY4H
    TM,+
_4 ..,TE*NOLOGY = ,$UC,NAL ,A*IEVE;T
,PROGRAMME 7,,T1*7.'#ABC IS A PROGRAMME
RUN 0! ,WISCONS9 ,DE"P;T ( ,ADM9I/R,N1
,DIVI.N ( ,5T]PRISE ;,TECHNOLOGY#ABD &
FUND$ "U ,,USF4 ,X SUBSIDIZES FULLY OR
"PI,Y (! CO/ 6PROVIDE TELECOMMUNIC,NS
6ELIGI# S*OOLS1 LIBR>IES1 & $UC,NAL
9/ITU;NS
      #ABC
    ,+HTTP3//TEACH4WISCONSIN4GOV/,+
      #ABD                           #FG
_4 ..,NEWSL9E.'#ABE IS A PROGRAMME FUND$
0! ,,USF & ADM9I/]$ 0! ,N,NAL ,LIBR>Y
,S]VICE =! ,BL & ,PHYSIC,Y ,H&ICAPP$
7,,NLS7#ABF &! ,WISCONS9 ,TALK+ ,BOOK &
,BRL ;,LIBRARY#ABG 9 COLLABOR,N )!
,N,NAL ,F$],N (! ,BL 7,,NFB7#1ABH
,NEWSL9E IS A FREE DIAL-9 S]VICE T ALL[S
PR9T IMPAIR$ P]SONS A3ESS 6NEWSPAP]S4
,US]S C HE> SEC;NS OR >TICLES ( 9T]E/ F
! NEWSPAP]S "? SYN!TIC SPEE* 9PUT R1D+ !
3T5TS OV] ! PH"O4 ,? S]VICE IS OP5 6ALL
US]S ELIGI# = LIBR>Y S]VICES F ! ,N,NAL
,LIBR>Y ,S]VICE =! ,BL & ,PHYSIC,Y
,H&ICAPP$ 7,,NLS7 (! ,LIBR>Y (
;,CONGRESS#ABI & A6ILIATES
      #ABE ,+HTTP3//DPI4WI4GOV/RLL/WRLBP
    H/NEWSLINE4HTML,+
      #ABF
      #ABG
      #ABH
      #ABI
    ,+HTTP3//WWW4LOC4GOV/INDEX4HTML,+

    ,CALI=NIA
  ,! ,CALI=NIA ,PUBLIC ,UTILITIES
;,COMMISSION#ACJ RUNS ,UNIV]SAL ,S]VICE
,PUBLIC ;,PROGRAMMES#ACA & FULFILS   #FH
! ,,USO OBJECTIVES (! F$]AL GOV]N;T4 ,IN
-PLI.E ) ,PUBLIC ,UTILITIES ,CODE S'
#BHHA 7,+HTTP3//WWW4LEGINFO4CA4GOV/CGI,+
-B9_/4PLAYCODE8SEC;N ;[email protected]&GR\P
;7#JBJJA-#[email protected]&FILE ;7#BHHA-#B7 #ACB1
,S5ATE ,BILL #EIG 7#AIGI71 ,ASSEMBLY
,BILL #CCFI 7#AIHD7 & ,S5ATE ,BILL #BBG
7#AIHD7 ,TELECOMMUNIC,NS ,DEVICES =!
,D1F1 ,S5ATE ,BILL #BDD 7#AIHC7
,CALI=NIA ,RELAY ,S]VICE & ,S5ATE ,BILL
#FJ 7#AIHE7 ,SUPPLE;TAL ,TELECOMMUNIC,NS
,DEVICES =! ,4A#D1 ! ,,CPUC#ACC  (F]S !
FOLL[+ S]VICES "U ! ,D1F & ,4A#D
,TELECOMMUNIC,NS ,PROGRAMME4#ACD
      #ACJ
    ,+HTTP3//WWW4CPUC4CA4GOV/,PUC,+
      #ACA ,+HTTP3//WWW4CPUC4CA4GOV/,PUC
    /T;ELCO/,P;UBLIC,+;6,PROGRAMS_/
      #ACB ,+HTTP3//WWW4LEGINFO4CA4GOV/C
    GI,+-B9_/4PLAYCODE8SEC;N ;[email protected]&GR\P
    ;7#JBJJA-#[email protected]&FILE ;7#BHHA-
    #BHIJ1B
      #ACC
    ,+HTTP3//WWW4CPUC4CA4GOV/PUC/,+
      #ACD
_4 ..,CALI=NIA ,TELEPH"O ,A3ESS
,PROGRAMME 7,,CTAP7.'#ACE IS A       #FI
PROGRAMME T PROVIDES TELECOMMUNIC,NS
ASSI/IVE TE*NOLOGIES & DEVICES = P]SONS
) 4ABILITIES4 ,! S]VICE IS FUND$ "? A
NOM9AL SUR*>GE ON 3SUM]S' TELEPH"O BILLS
: GOES T[>DS ! ,,CA ,RELAY ,S]VICE &
,-MUNIC,NS ,DEVICES ,FUND4
      #ACE ,+HTTP3//DDTP4CPUC4CA4GOV/DEF
    AULT*4ASPX,+8ID ;7#AFJ
  ,CALI=NIA ,RELAY ,S]VICE 7,,CRS7#ACF
IS A S]VICE T PROVIDES TRA9$ OP]ATORS
6FACILITATE RELAY S]VICES = P]SONS )
SPEE* OR HE>+ 4ABILITIES :O WI%
6-MUNICATE US+ A TELEPH"O4
      #ACF ,+HTTP3//DDTP4CPUC4CA4GOV/DEF
    AULT*4ASPX,+8ID ;7#CHA

    ,OREGON
  ,! ,OREGON ,PUBLIC ,UTIL;Y
;,COMMISSION#ACG RUNS ! FOLL[+
PROGRAMMES = P]SONS ) 4ABILITIES "U !
,RESID5TIAL ,S]VICE ,PROTEC;N ,FUND4#ACH
      #ACG
    ,+HTTP3//WWW4OREGON4GOV/,PUC/,+
      #ACH ,+HTTP3//WWW4PUC4STATE4OR4US/
    ,PUC/;RSPF/INDEX4SHTML,+
  _4 ..,OREGON ,TELECOMMUNIC,NS ,RELAY
,S]VICE.' IS A FREE RELAY S]VICE =   #GJ
ALL /ATE RESID5TS :O H HE>+ & OR SPEE*
4ABILITIES4 ,"! IS NO *>GE = LOCAL CALLS
B L;G 4T.E RATES >E *>G$4 ,! S]VICE IS
OP]AT$ 0,SPR9T4
  _4 ..,TELECOMMUNIC,N ,DEVICES ,A3ESS
,PROGRAMME 7,,TDAP7.' (F]S LOAN (
ADAPTIVE TELEPH"O EQUIP;T FREE ( *>GE
6ELIGI# /ATE RESID5TS ) HE>+1 VISUAL1
SPEE*1 MOBIL;Y OR COGNITIVE 4ABILITIES4

    ,G5]AL OBS]V,NS
  ,U,S,FS >.D ! _W H A4RESS$ 4A#D ,,ICT
A3ESS "? A MIX ( POLICIES & PROGRAMMES4
,"S -MONLY F.D PROGRAMMES & PROJECTS >E
ID5TIFI$ 2L4
_4 ..,PROVI.N = F9ANCIAL ASSI/.E 9 ! =M
( SUBSIDIES & LOANS = P]SONS )
4ABILITIES.' C 2 F.D 9 ,IREL&1 ,ITALY1
,LI?UANIA1 ,PORTUGAL1 ,SLOV5IA1 ,?AIL&1
,UNIT$ ,K+DOM & ,UNIT$ ,/ATES
_4 ..,ID5TIFIC,N ( P]SONS ) 4ABILITIES Z
AN "US]V$ US] GR\P.' C 2 F.D 9 !
POLICIES ( ,FR.E1 ,EUROP1N ,UNION1
,MALAYSIA1 ,PORTUGAL
_4 ..,PROVI.NS = A3ESSI# PAY PH"O
FACILITIES.' C 2 F.D 9 ,IREL&1 ,ITALY1
,LI?UANIA1 ,POL&1 ,PORTUGAL1         #GA
,SLOVAK ,REPUBLIC1 ,SLOV5IA1 ,?AIL&1
,UNIT$ ,K+DOM
_4 ..,,ICT ,PROJECTS 9 M$IA_/H1L? &
$UC,N.' H BE5 ROLL$ \ 9 ,JAMAICA1
,PAKI/AN1 ,K5YA1 ,UNIT$ ,/ATES & ,SW$5
_4 ..,PROVI.NS = CU/OM] C>E.' C 2 F.D 9
,IREL&1 ,SLOV5IA1 ,SLOVAKIA1 ,AU/RALIA1
,ITALY1 & ,LI?UANIA
_4 ..,PROVI.NS = RELAY S]VICE.' H BE5
MADE 9 ,AU/RALIA1 ,FR.E1 ,IREL&1 ,NEW
,Z1L&1 ,PORTUGAL1 ,SW$51 ,UNIT$ ,K+DOM1
& ,UNIT$ ,/ATES.14.'














        #D4 ,EVOLU;N ( ,UNIV]SAL     #GB
   ,S]VICE ,PROVI.NS BAS$ ^U ! ,3V5;N
   ON ! ,"RS ( ,P]SONS ) ,4ABILITIES

  ,! RAPID & UNIV]SAL ADOP;N (! ,3V5;N
ON ! ,"RS ( ,P]SONS ) ,4ABILITIES
7,,CRPD7 PROVIDES A "TLY OPPORTUN;Y =
,LEGISLATORS & ,TELECOM ,REGULATORS >.D
! _W 6ALIGN _! POLICIES & PROGRAMMES 9
SUPPORT ( P]SONS ) 4ABILITIES4

    ,APPLICABIL;Y (! ,,CRPD 6/ATES )A
    TELECOMMUNIC,NS REGULATORY AU?OR;Y
  ,Z ( ,SEPTEMB] #CJ1 #BJAA1 #AEC
C.TRIES H SIGN$ ! ,,CRPD & #AJE H
RATIFI$ X1 MAK+ X ! UNIV]S,Y A3EPT$
LEGAL FRAME"W DEF9+ ! "RS ( P]SONS )
4ABILITIES & \TL9+ ! 3DI;NS = EX]CIS+ ^?
"RS 79CLUD+ A3ESSIBIL;Y 69=M,N &
-MUNIC,NS TE*NOLOGIES74 ,ALL C.TRIES )A
TELECOM REGULATORY AU?OR;Y >E "PIES 6!
,,CRPD ) ALM NO EXCEP;N4 ,C.TRIES : H
SIGN$ ! ,3V5;N >E3
  ,ALBANIA1 ,ALG]IA1 ,&ORRA1 ,ANTIGUA &
,B>BUDA1 ,>G5T9A1 ,>M5IA1 ,AU/RALIA1
,AU/RIA1 ,AZ]BAIJAN1 ,BAHRA91
,BANGLADE%1 ,B>BADOS1 ,BELGIUM1 ,2LIZE1
,B591 ,BHUTAN1 ,BOLIVIA1 ,BOSNIA &   #GC
,H]ZEGOV9A1 ,BRAZIL1 ,BRUNEI ,D>USSALAM1
,BULG>IA1 ,BURK9A ,FASO1 ,BURUNDI1
,CAMBODIA1 ,CAM]OON1 ,CANADA1 ,CAPE
,V]DE1 ,C5TRAL ,AFRICAN ,REPUBLIC1
,*ILE1 ,*9A1 ,COLOMBIA1 ,-ORO1 ,3GO
7,REPUBLIC (!71 ,COOK ,ISL&S1 ,CO/A
,RICA1 ,COTE D',IVOIRE1 ,CROATIA1 ,CUBA1
,CYPRUS1 ,CZE* ,REPUBLIC1 ,D5M>K1
,DOM9ICA1 ,DOM9ICAN ,REPUBLIC1 ,ECUADOR1
,EGYPT1 ,EL ,SALVADOR1 ,E/ONIA1
,E?IOPIA1 ,EUROP1N ,UNION1 ,FIJI1 ,F9L&1
,FR.E1 ,GABON1 ,GEORGIA1 ,G]_M1 ,<ANA1
,GREECE1 ,GR5ADA1 ,GUATEMALA1 ,GU9EA1
,GUYANA1 ,HAITI1 ,HONDURAS1 ,HUNG>Y1
,ICEL&1 ,9DIA1 ,9DONESIA1 ,IRAN
7,ISLAMIC ,REPUBLIC (71 ,IREL&1 ,ISRAEL1
,ITALY1 ,JAMAICA1 ,JAPAN1 ,JORDAN1
,KAZAKH/AN1 ,K5YA1 ,KYRGYZ/AN1 ,LAOS1
,LATVIA1 ,LEBANON1 ,LESO?O1 ,LIB]IA1
,LIBYA1 ,LI?UANIA1 ,LUXEMB\RG1
,MAC$ONIA1 ,MADAGASC>1 ,MALAWI1
,MALAYSIA1 ,MALDIVES1 ,MALI1 ,MALTA1
,MAURITIUS1 ,MEXICO1 ,MICRONESIA
7,F$]AT$ ,/ATES (71 ,MONACO1 ,M;GOLIA1
,MONT5EGRO1 ,MORO3O1 ,MOZAMBIQUE1
,NAMIBIA1 ,NEPAL1 ,NE!RL&S1 ,NEW ,Z1L&1
,NIC>AGUA1 ,NIG]1 ,NIG]IA1           #GD
,NORWAY1 ,OMAN1 ,PAKI/AN1 ,PALAU1
,PANAMA1 ,PAPUA ,NEW ,GU9EA1 ,P>AGUAY1
,PHILIPP9ES1 ,POL&1 ,PORTUGAL1 ,QAT>1
,REPUBLIC ( ,KOREA1 ,REPUBLIC (
,MOLDOVA1 ,ROMANIA1 ,RUSSIAN ,F$],N1
,RW&A1 ,SA9T ,LUCIA1 ,SA9T ,V9C5T &!
,GR5AD9ES1 ,SAN ,M>9O1 ,SAUDI ,>ABIA1
,S5EGAL1 ,S]BIA1 ,SEY*ELLES1 ,SI]RA
,LE"O1 ,SLOVAKIA1 ,SLOV5IA1 ,SOLOMON
,ISL&S1 ,S\? ,AFRICA1 ,SPA91 ,SRI
,LANKA1 ,SUDAN1 ,SUR9AME1 ,SWAZIL&1
,SW$51 ,SYRIAN ,>AB ,REPUBLIC1 ,?AIL&1
,TOGO1 ,T;GA1 ,TR9IDAD & ,TOBAGO1
,TUNISIA1 ,TURKEY1 ,TURKM5I/AN1 ,UG&A1
,UKRA9E1 ,UNIT$ ,>AB ,EMIRATES1 ,UNIT$
,K+DOM ( ,GRT ,BRITA9 & ,NOR!RN ,IREL&1
,UNIT$ ,REPUBLIC ( ,TANZANIA1 ,UNIT$
,/ATES ( ,AM]ICA1 ,URUGUAY1 ,UZBEKI/AN1
,VANUATU1 ,VIETNAM1 ,YEM51 & ,ZAMBIA4
  ,ALL ,/ATES ,"PIES 6! ,,CRPD >E
OBLIGAT$ ONCE !Y RATIFY X 6ABIDE 0XS
4POSI;NS & 6ALIGN _! LEGISL,N1 REGUL,NS1
POLICIES & PROGRAMMES )! ,,CRPD Z
/IPULAT$ 0XS ,>TICLE #D ON 8,G5]AL
,OBLIG,NS0--
  #A4 ,/ATES ,"PIES "UTAKE 65SURE &
PROMOTE ! FULL R1LIZ,N ( ALL HUMAN   #GE
"RS & FUNDA;TAL FRE$OMS = ALL P]SONS )
4ABILITIES )\T 4CRIM9,N ( ANY K9D ON !
BASIS ( 4ABIL;Y4 ,6? 5D1 ,/ATES ,"PIES
"UTAKE3
  7;A7 ,6ADOPT ALL APPROPRIATE
LEGISLATIVE1 ADM9I/RATIVE & O!R M1SURES
=! IMPLE;T,N (! "RS RECOGNIZ$ 9 ! PRES5T
,3V5;N2
  7;B7 ,6TAKE ALL APPROPRIATE M1SURES1
9CLUD+ LEGISL,N1 6MODIFY OR ABOLI% EXI/+
LAWS1 REGUL,NS1 CU/OMS & PRACTICES T
3/ITUTE 4CRIM9,N AG/ P]SONS )
4ABILITIES2
  7;C7 ,6TAKE 96A3.T ! PROTEC;N &
PROMO;N (! HUMAN "RS ( P]SONS )
4ABILITIES 9 ALL POLICIES & PROGRAMMES2
  7;D7 ,6REFRA9 F 5GAG+ 9 ANY ACT OR
PRACTICE T IS 9CONSI/5T )! PRES5T ,3V5;N
& 65SURE T PUBLIC AU?ORITIES & 9/ITU;NS
ACT 9 3=M;Y )! PRES5T ,3V5;N2 7'''7
  ,^? 4POSI;NS >E DIRECTLY APPLICA#
6,UNIV]SAL ,S]VICE ,OBLIG,NS & ,UNIV]SAL
,S]VICE ,FUNDS LEGISL,NS & REGUL,NS4 ,!
FOLL[+ ANALYSIS %[S H[ N,NAL LAWS &
REGUL,NS ON ,,USO & ,,USF MAY 2 ALIGN$
)! 4POSI;NS (! ,,CRPD COV]+ ! OBLIG,N =
,/ATES ,"PIES RELATIVE 6!            #GF
A3ESSIBIL;Y ( 9=M,N & -MUNIC,N
,TE*NOLOGIES = P]SONS ) 4ABILITIES4
























                                     #GG
#A4 ..,4POSI;NS (! ,,CRPD 6BE TAK5
963SID],N 6COV] P]SONS ) 4ABILITIES 9 !
DEF9I;N ( ,UNIV]SAL ,S]VICE ,OBLIG,N.'
  ,IN ORD] 6E/ABLI% A LEGAL F.D,N 6EXP&
! COV]AGE ( ,UNIV]SAL ,S]VICE ,OBLIG,N
6,P]SONS ) ,4ABILITIES1 ,/ATES ,"PIES C
REF] F/ 6! ,,CRPD ,PREAM# 7;V7 :
E/ABLI%ES T A3ESSIBIL;Y 6-MUNIC,N IS A
PR]EQUISITE = P]SONS ) 4ABILITIES 6FULLY
5JOY _! HUMAN "RS3
  8,RECOGNIZ+ ! IMPORT.E ( A3ESSIBIL;Y
6! PHYSICAL1 SOCIAL1 ECONOMIC & CULTURAL
5VIRON;T1 6H1L? & $UC,N & ..69=M,N &
-MUNIC,N1.' 9 ..5ABL+ P]SONS )
4ABILITIES 6FULLY 5JOY ALL HUMAN "RS &
FUNDA;TAL FRE$OMS40.'
  ,>TICLE #C ON 8,G5]AL ,PR9CIPLES0 LI/S
EI<T PR9CIPLES1 F\R ( : >E 9 DIRECT
SUPPORT (! 9CLU.N ( P]SONS ) 4ABILITIES
9 ! DEF9I;N (! UNIV]SAL S]VICE OBLIG,N3
  7;B7 ,NON-4CRIM9,N2
  7;C7 ,FULL & E6ECTIVE "PICIP,N &
9CLU.N 9 SOCIETY2
  7;E7 ,EQUAL;Y ( OPPORTUN;Y2
  7;F7 ,A3ESSIBIL;Y2
  ,H["E1 ! CORN]/"O (! 4POSI;NS (!
,,CRPD OBLIGAT+ ,/ATES ,"PIES        #GH
6PROVIDE EQUAL A3ESS 6-MUNIC,NS 6P]SONS
) 4ABILITIES IS XS ,>TICLE #I ON
8,A3ESSIBIL;Y03
  8,65A# P]SONS ) 4ABILITIES 6LIVE
9DEP5D5TLY & "PICIPATE FULLY 9 ALL
ASPECTS ( LIFE1 ,/ATES ,"PIES % TAKE
APPROPRIATE M1SURES 65SURE 6P]SONS )
4ABILITIES A3ESS1 ON AN EQUAL BASIS )
O!RS1 6! PHYSICAL 5VIRON;T1
6TRANSPORT,N1 69=M,N & -MUNIC,NS1 9CLUD+
9=M,N & -MUNIC,NS TE*NOLOGIES & SY/EMS1
& 6O!R FACILITIES & S]VICES OP5 OR
PROVID$ 6! PUBLIC1 BO? 9 URBAN & 9 RURAL
>1S4 ,^! M1SURES1 : % 9CLUDE !
ID5TIFIC,N & ELIM9,N ( OB/ACLES & B>RI]S
6A3ESSIBIL;Y1 % APPLY TO1 9T] ALIA3
7'''7
  #A--7;B7 ,9=M,N1 -MUNIC,NS & O!R
S]VICES1 9CLUD+ ELECTRONIC S]VICES &
EM]G5CY S]VICES4
  #B--,/ATES ,"PIES % AL TAKE
APPROPRIATE M1SURES TO3
  7;B7 ,5SURE T PRIVATE 5TITIES T (F]
FACILITIES & S]VICES : >E OP5 OR PROVID$
6! PUBLIC TAKE 96A3.T ALL ASPECTS (
A3ESSIBIL;Y = P]SONS ) 4ABILITIES2
  7;F7 ,PROMOTE O!R APPROPRIATE      #GI
=MS ( ASSI/.E & SUPPORT 6P]SONS )
4ABILITIES 65SURE _! A3ESS 69=M,N2
  7;G7 ,PROMOTE A3ESS = P]SONS )
4ABILITIES 6NEW 9=M,N & -MUNIC,N
TE*NOLOGIES & SY/EMS1 9CLUD+ ! ,9T]NET2

    ,DEF9I;N ( 8,P]SONS ) ,4ABILITIES0
  ,OBLIG,NS 6PROVIDE A3ESSI# -MUNIC,NS
6P]SONS ) 4ABILITIES APPLY 6A NUMB] (
DI6]5T SUB CATEGORIES4 ,>TICLE #A ON !
,,CRPD SPECIFIES3 8,P]SONS ) 4ABILITIES
9CLUDE ^? :O H L;G-T]M PHYSICAL1 M5TAL1
9TELLECTUAL OR S5SORY IMPAIR;TS : 9
9T]AC;N ) V>I\S B>RI]S MAY H9D] _! FULL
& E6ECTIVE "PICIP,N 9 SOCIETY ON AN
EQUAL BASIS ) O!RS40
  ,IN 3SID]+ ! DEVELOP;T ( PROGRAMMES
6PROVIDE EQUAL A3ESS 6-MUNIC,NS 6P]SONS
) 4ABILITIES1 ,/ATES ,"PIES %D "!=E TAKE
96A3.T ! V>I\S B>RI]S 6A3ESS =! ABV
CATEGORIES4





    ,A3ESSIBIL;Y F1TURES =           #HJ
    -MUNIC,NS COV]$ 0,,CRPD 4POSI;NS
    CURR5TLY PROMOT$ 0,,USF FUND$
    PROGRAMMES
  ,S]VICES FUND$ 0,,USF SURVEY$ 9 ?
REPORT 9CLUDE EXAMPLES ( PROGRAMMES
6PROVIDE PHYSICAL A3ESS 6P]SONS 9 :EEL
*AIRS OR RELY ON ALT]NATE MODES (
-MUNIC,N = P]SONS LIV+ ) S5SORIAL1 SPEE*
OR COGNITIVE IMPAIR;TS4 ,S"EAL 4POSI;NS
(! ,,CRPD MAY S]VE Z REF];ES 6DOCU;T !
OBLIG,N 6(F] S* S]VICES4
  .,PHYSICAL .A3ESSIBIL;Y IS COV]$
0,>TICLE #I (! ,,CRPD3
  #B--,/ATES ,"PIES % AL TAKE
APPROPRIATE M1SURES TO3
   7;B7 ,5SURE T PRIVATE 5TITIES T (F]
FACILITIES & S]VICES : >E OP5 OR PROVID$
6! PUBLIC TAKE 96A3.T ALL ASPECTS (
A3ESSIBIL;Y = P]SONS ) 4ABILITIES2
   7;D7 ,PROVIDE 9 BUILD+S & O!R
FACILITIES OP5 6! PUBLIC SIGNAGE 9 ,BRL
& 9 EASY 6R1D & "U/& =MS2
  ,^! OBLIG,NS >E MET1 = EXAMPLE1
0PROGRAMMES PROVID+ A3ESSI# PUBLIC
TELEPH"O BOO?S4
  ..,ALT]NATE MODES ( -MUNIC,N.' >E
DEF9$ 0,>TICLE #B (! ,,CRPD          #HA
7,>TICLE #B 8,DEF9I;NS073
  8,-MUNIC,N0 9CLUDES LANGUAGES1 4PLAY (
TEXT1 ,BRL1 TACTILE -MUNIC,N1 L>GE PR9T1
A3ESSI# MULTIM$IA Z WELL Z WRITT51
AUDIO1 PLA9-LANGUAGE1 HUMAN-R1D] &
AUG;TATIVE & ALT]NATIVE MODES1 M1NS &
=MATS ( -MUNIC,N1 9CLUD+ A3ESSI# 9=M,N &
-MUNIC,N TE*NOLOGY2
  8,LANGUAGE0 9CLUDES SPOK5 & SIGN$
LANGUAGES & O!R =MS ( NON-SPOK5
LANGUAGE4
  ,! OBLIG,N 6(F] ALT]NATE MODES (
-MUNIC,N >E MET 9 ! 3TEXT ( TEXT BAS$
RELAY S]VICES1 VIDEO RELAY S]VICES1
S]VICES OR EQUIP;T ) BRL 9T]FACES1 & M
REC5TLY 0ADV.ED SOLU;NS L"EAG+ HI< 5D
MOBILE PH"OS CAPABILITIES 9CLUD+ TEXT
6SPEE* & VOICE RECOGNI;N4
  ,! ,,CRPD AL /IPULATES T ,/ATES ,"PIES
%D "UTAKE 7,>T4 #D--,P>4 #A--;H7
8,6PROVIDE A3ESSI# 9=M,N 6P]SONS )
4ABILITIES AB MOBIL;Y AIDS1 DEVICES &
ASSI/IVE TE*NOLOGIES1 9CLUD+ NEW
TE*NOLOGIES1 Z WELL Z O!R =MS ( ASSI/.E1
SUPPORT S]VICES & FACILITIES04 ,?
4POSI;N WD SPECIFIC,Y SUPPORT ! FUND+
0,,USF ( \TR1* PROGRAMMES 69=M       #HB
P]SONS ) 4ABILITIES (! AVAILABIL;Y (
A3ESSI# -MUNIC,N SOLU;NS & S]VICES4
#B4 ..,A4I;NAL >1S ( 9T]V5;N = ,,USF
RELAT$ 69=M,N & -MUNIC,N TE*NOLOGIES 2Y
TELEPHONY.'
A4 ..,A3ESS 6! ,9T]NET 0,P]SONS )
,4ABILITIES.'
  ,S"EAL C.TRIES PROMOTE ! USE (!
,9T]NET 0P]SONS ) 4ABILITIES ) ,,USF
FUND$ PROGRAMMES4 ,! ,,CRPD (F]S A LEGAL
FRAME"W 6IMPLE;T S* PROGRAMMES 9 XS
,>TICLE #I1 P>4 #B3
  7;F7 ,PROMOTE O!R APPROPRIATE =MS (
ASSI/.E & SUPPORT 6P]SONS ) 4ABILITIES
65SURE _! A3ESS 69=M,N2
  7;G7 ,PROMOTE A3ESS = P]SONS )
4ABILITIES 6NEW 9=M,N & -MUNIC,NS
TE*NOLOGIES & SY/EMS1 9CLUD+ ! ,9T]NET2
B4 ..,FUND+ ( ;,R @& ;,D & LOCALIZ,N (
ASSI/IVE SOLU;NS.'
  ,ASSI/IVE SOLU;NS S* Z TEXT 6SPEE* OR
VOICE RECOGNI;N 3/ITUTE & 9CR1S+LY
IMPORTANT ASPECT ( PROVID+ R1SONA#
A3OMMOD,N 6P]SONS ) 4ABILITIES =
ESS5TIAL ;E-S]VICES & -MUNIC,NS4 ,:ILE
FEW ,,USF H D$ICAT$ FUND+ 6DEVELOP
ASSI/IVE SOLU;NS1 ! ,,CRPD           #HC
/IPULATES T ,/ATES ,"PIES 7,>TICLE #D1
P>4 #A--;G7 %D 8"UTAKE OR PROMOTE RESE>*
& DEVELOP;T (1 & 6PROMOTE ! AVAILABIL;Y
& USE ( NEW TE*NOLOGIES1 9CLUD+ 9=M,N &
-MUNIC,NS TE*NOLOGIES1 MOBIL;Y AIDS1
DEVICES & ASSI/IVE TE*NOLOGIES1 SUITA# =
P]SONS ) 4ABILITIES1 GIV+ PRIOR;Y
6TE*NOLOGIES AT AN AF=DA# CO/20
  ,:ILE ASSI/IVE TE*NOLOGY SOLU;NS
DEVELOP$ 0! PRIVATE SECTOR >E AVAILA# TD
9 MA9/R1M LANGUAGES1 !Y >E (T5 N AVAILA#
9 _M LOCAL OR M9OR;Y LANGUAGES DUE 6LACK
( M>KET SIZE & POT5TIAL ,,ROI = PRIVATE
SECTOR ASSI/IVE TE*NOLOGY V5DORS4 ,AN
OP;N CD 2 = ,,USF 6HELP FUND ! LOCALIZ,N
( ASSI/IVE SOLU;NS 9 ORD] 6MAKE !M
AVAILA# 9 LOCAL LANGUAGE 6LOCAL S]VICE
PROVID]S4








                                     #HD
C4 ..,SPECIFIC SECTORIAL ,,ICT
A3ESSIBIL;Y OBLIG,NS.'

,S"EAL >TICLES (! ,,CRPD COV]+
A3ESSIBIL;Y OR R1SONA# A3OMMOD,N
OBLIG,NS H DIRECT IMPLIC,NS = ,9=M,N &
,-MUNIC,N ,TE*NOLOGIES4 ,^? 9CLUDE
>TICLES #AI ON ,9DEP5D5T ,LIV+1 #BD ON
$UC,N1 #BG ON EMPLOY;T1 #CJ ON ,CULTURE
& ,LEISURE 79CLUD+ TELEVI.N74 ,^? >1S (
APPLIC,N ( ASSI/IVE TE*NOLOGIES >E
A4RESS$ 0,,USF 9 C]TA9 C.TRIES TD4
,PROGRAMMES : MAY 2 3SID]$ 9CLUDE FUND+
( ASSI/IVE EQUIP;T & S]VICES 9 S*OOLS1
4C.T$ RATES 6A3ESS ! ,9T]NET = LIBR>IES
& $UC,N 9/ITU;NS OR SUPPORT ( TE*NOLOGY
9VE/;TS 9 SPECIAL S*OOLS =! D1F OR ! BL4

#C4 ..,EVOLU;N ( ,,USF ,*>T]S 9 ! 3TEXT
( NEW TE*NOLOGIES 9 REL,N 6! ,,CRPD.'
  ,:ILE MO/ ,,USF >.D ! _W H FOCUS$ ON
FUND+ LEGACY PROGRAMMES 6PROMOTE !
A3ESSIBIL;Y ( FIX$ TELEPHONY1 REC5T
TE*NOLOGY & USAGE TR5DS H 3SID]ABLY
EXP&$ ! POT5TIAL 6DEPLOY USE;L
PROGRAMMES = P]SONS ) 4ABILITIES3
  A4 .,MOBILE .TELEPHONY             #HE
  ,MOBILE TELEPHONY (F]S UNPREC$5T$
B5EFITS 6P]SONS ) 4ABILITIES DUE 6XS
EASE ( USE ANY":1 ANY"T1 ! _M
A3ESSIBIL;Y & ASSI/IVE F1TURES T EXI/ ON
_M HI< 5D H&SETS1 ! AVAILABIL;Y ( P[];L
?IRD "PY ASSI/IVE S(TW>E &! ABIL;Y (
MOBILE S]VICE PROVID]S 6DEPLOY SPECIAL
S]VICES = P]SONS ) 4ABILITIES4 ,AM;G
PROGRAMMES : MAY 2 3SID]$ 0,,USF =
MOBILE TELEPHONY >E3
_4 ,4C.T$ RATES = P]SONS ) 4ABILITIES
9CLUD+ = SPECIAL F1TURES S* Z TEXT
MESSAG+ =! D1F
_4 ,FREE LIC5SES ( ASSI/IVE S(TW>E S* Z
TEXT 6SPEE*
_4 ,SUBSIDIZ+ HI< 5D H&SETS = P]SONS )
4ABILITIES REQUIR+ ^?
_4 ,AW>E;S & TRA9+ PROGRAMMES 9 COOP],N
) $UC,N 9/ITU;N1 S]VICE PROVID]S OR NON-
PR(IT "PN] ORGANIZ,NS 6R1* \ 6P]SONS )
4ABILITIES
B4 .,EM]G5CY .RESPONSE
  ,MOBILE & FIX$ TELEPHONY >E IMPORTANT
-PON5TS ( EM]G5CY RESPONSE S]VICES 9 ALL
C.TRIES4 ,A3ESSIBIL;Y ( ^? S]VICES IS A
SPECIFIC REQUIRE;T (! ,,CRPD4 ,? IS AN
>EA ( 3SID]A# 9T]E/ = GOV]N;TS >.D   #HF
! _W :ILE NEW TE*NOLOGY S* Z GEO-POSI;N+
ON MOBILE PH"OS (F]S P[];L SOLU;NS 6S]VE
P]SONS ) 4ABILITIES4 ,AM;G POSSI#
PROGRAMMES = ,,USF 63SID]3
_4 ,FUND PROGRAMMES 6MAKE MOBILE PH"OS &
S]VICES AVAILA# 6SPECIFIC POPUL,NS AT
RISK4
_4 ,FUND A3ESSIBIL;Y F1TURES = EM]G5CY
CALL C5TRES
  C4 .,M$IA .3V]G;E
  ,! 3V]G;E ( MOBILE TELEPHONY1 WIRE.S
,9T]NET & MULTI-M$IA CR1TES A NEW
-MUNIC,N 5VIRON;T : NE$S 6BE LOOK$ AT F
! P]SPECTIVE ( P]SONS ) 4ABILITIES4
,S]VICES S* Z CAP;N+1 AUDIO DESCRIP;N1
A3ESSI# SOCIAL M$IA1 ;E-GOV]N;T S]VICES1
& CL\D BAS$ ASSI/IVE SOLU;NS MAY ALL 2
3SID]$ Z POT5TIAL >1S ( 9T]V5;N = ,,USF4
,Z TA#TS & HI< 5D MOBILE H&SETS GA9 A
SIGNIFICANT %>E (! GLOBAL M>KET ( MOBILE
US]S1 MO/ TELECOM REGULATORS W H 6MAKE A
DECI.N Z 6: IS A REGULAT$ TELECOM DEVICE
OR S]VICE & : IS N4 ,! SAME "Q W APPLY =
DET]M9+ ! LEGITIMATE >1S ( 9T]V5;N =
,UNIV]SAL ,S]VICE ,FUNDS4 ,) ^! 3SID],NS
9 M9D1 PROGRAMMES MAY 2 FUND$ 0,,USF
65SURE T NEW ESS5TIAL S]VICES        #HG
RELY+ ON MULTI-M$IA -MUNIC,NS REMA9
A3ESSI#1 "PICUL>LY 0PROMOT+ CAP;N+ &
AUDIO DESCRIP;N4

    ,ANNEXURE #A3 ,TA# ( A3ESSIBIL;Y
    PROGRAMMES & POLICIES "U ,U,S,OS

  ,C.TRY  .,,USF .,PROCESS        .,,USO
.,DEF9I;N .,REGULATORY .,M1SURES
                              .,PROJECTS
#A  ,AU/RALIA ,DESIGNAT$ ,,USP  ,OBLIG,N
6PROVIDE /&>D TELEPHONY 6ALL CITIZ5S &
MAKE A3OMMOD,N = ,P,W,DS ": NEC ,PRIOR;Y
ASSI/.E -,A3ESSI# FIX$ TELEPHONY "?
PAYPH"OS & P]SONAL 3NEC;NS

#B  ,FR.E

  ,DESIGNAT$ ,,USP                  ,,EU
,UNIV]SAL ,S]VICE ,DIRECTIVE

,4A#D US]S Z 8SOCIAL CATEGORIES )
SPECIAL NE$S40                 -,A3ESSI#
PAY PH"O FACILITIES
-,CRE,N ( RELAY S]VICES

#C  ,IREL&                           #HH

  ,DESIGNAT$ ,,USP                  ,,EU
,UNIV]SAL ,S]VICE ,DIRECTIVE        ,BRL
BILL+ -,A3ESSI# PAY PH"OS

_4 -,N,NAL RELAY S]VICE
_4 -,PROVI.N = ASSI/IVE TE*NOLOGIES 6USE
) TELECOMMUNIC,N DEVICES


















                                     #HI
#D  ,ITALY

  ,DESIGNAT$ ,,USP                  ,,EU
,UNIV]SAL ,S]VICE ,DIRECTIVE

_4  ,PRIOR;Y ASSI/.E & REPAIR

_4  -#IJ H\RS ( FREE 9T]NET USAGE &
#EJ;PERCENT R$UC;N = VISU,Y IMPAIR$ US]S

_4 -,A3ESSI# PAY PH"O FACILITIES
_4 -,4C.TS @& EXCEP;NS ON MON?LY PH"O
BILLS

#E  ,JAMAICA
  ,DESIGNAT$ ,,USP                ,G5]AL
,,ICT AC;N PLAN ) PROVI.NS = P]SONS )
4ABILITIES    -,COMPUT] 9FRA/RUCTURE =
SPECIAL S*OOLS

#F  ,K5YA

  ,ORGANIZ,N SETUP             ,PROVI.NS
= P]SONS ) 4ABILITIES 9 ,,USO POLICY
                                   ,,ICT
= ,P ) ,4ABILITIES PROJECT
                                     #IJ
  -,A3ESSIBIL;Y WEB PORTAL
-,,ICT C5TRES 9 SPECIAL S*OOLS

#G  ,LI?UANIA

  ,,EU DIRECTIVE1 ,DESIGNAT$ ,,USP
                            ,A3ESSIBIL;Y
= P]SONS ) 4ABILITIES Z "P ( ,,USO "U
,LAW ON ,ELECTRONIC ,-MUNIC,NS #BJJD

,,EU ,UNIV]SAL ,S]VICE ,DIRECTIVE ,M&ATE
65SURE T A M9IMUM ( #AJ P] C5T ( PUBLIC
PAY PH"OS >E A3ESSI#4 ,BILL+ 9
ALT]NATIVE =MATS ,A3ESSI# 9=M,N AB
UNIV]SAL S]VICES                   -#CJJ
LITAS 7APPROX4 @E#HE7 SUBSIDY = NEW
H&SET

-,PROVI.N = "O TEXTUAL PUBLIC PAYPH"O 9
E 4A#D REHABILIT,N C5TRE4






                                     #IA
#H  ,MALAYSIA

  ,ORGANIZ,N SETUP            ,ID5TIFIES
P]SONS ) 4ABIL;Y Z AN "US]V$
-MUN;Y_/GR\P    -,KLANG ,VALLEY ,BROADB&
,PU% #IJ = BROADB& P5ETR,N 9 ! ,KLANG
,VALLEY 0#BJAJ4
-,9T]NET A3ESS FACILITIES 64A#D
5TREPR5EURS4

#AJ ,NEW ,Z1L&
  ,,USO 9/RU;TS ,DE$ = ,TELECOMMUNIC,NS
,RELAY ,S]VICES                   -,TEXT
,RELAY & ,VIDEO ,RELAY ,S]VICE ,C5TRES

#AA ,PAKI/AN

  ,ORGANIZ,N SETUP   -;,,USD#F1A;MILLION
PROJECT = LIBR>Y DIGITIZ,N
-,SUPPORT 6! L[ VI.N C5TRES 9 V>I\S "PS
(! C.TRY

#AB ,POL&

  ,DESIGNAT$ ,,USP                  ,,EU
,UNIV]SAL ,S]VICE DIRECTIVE
                                     #IB
,S]VICES = P]SONS ) 4ABILITIES Z "P (
,,USO "U ,TELECOMMUNIC,NS ,LAW ( #BJJD
  ,T]M9AL EQUIP;T ADAPT$ 6MEET ! NE$S (
P]SONS ) 4ABILITIES            -,A3ESSI#
PAY PH"O FACILITIES





















                                     #IC
#AC ,PORTUGAL

  ,DESIGNAT$ ,,USP                  ,,EU
,UNIV]SAL ,S]VICE DIRECTIVE

,PROVI.N ( SPECIAL PRIC+ = 4A#D US]S &
A3ESSI# PAY PH"OS "U ,DECREE-,LAW NO4
#DEH_/#II ,BILL+ 9 A3ESSI# =MATS

,9=M,N AB A3ESSI# S]VICES

,M1SURES 6BE TAK5 6MAKE EM]G5CY S]VICES
A3ESSI# -,VOLUNT>Y SUBSIDY ON TELEPH"O
*>GES = HE>+ IMPAIR$ US]S

-,TEXT ,RELAY ,S]VICES

#AD ,SLOVAK ,REPUBLIC

  ,DESIGNAT$ ,,USP                  ,,EU
,UNIV]SAL ,S]VICE DIRECTIVE

,A3ESS 6PUBLIC TELEPH"O S]VICES = P]SONS
) 4ABILITIES Z "P ( ,,USO "U ,ACT #FAJ
ON ,ELECTRONIC ,-MUNIC,NS #BJJC    ,FREE
DIRECTORY 5QUIRY
,R.D ! CLOCK TE*NICAL SUPPORT        #ID
                         -,A3ESSI#
PAYPH"O FACILITIES ) #BE P] C5T ( TOTAL
PAYPH"OS 6BE M>K$ & 2 A3ESSI# 6HE>+
IMPAIR$4

#AE ,SLOV5IA

  ,DESIGNAT$ ,,USP                  ,,EU
,UNIV]SAL ,S]VICE ,DIRECTIVE

,A3ESSIBIL;Y = P]SONS ) 4ABILITIES Z "P
( ,,USO "U ,LAW ON ,ELECTRONIC
,-MUNIC,NS

  ,PRIOR;Y S]VICE & REPAIR1 A3ESSI#
9=M,N AB CALL CO/S1 REMA9+ BAL.E ON
PREPD "? VOICE MESSAGES4

,SPECIAL NUMB] = ASSI/.E = VISU,Y
IMPAIR$ US]S  -#EJ P] C5T 4C.T = SETT+
UP A FIX$ L9E 3NEC;N = ELIGI# P]SONS )
4ABILITIES S]VICES

-#E P] C5T 4C.T ON MON?LY *>GES ON FIX$
TELEPH"O S]VICES = ELIGI# P]SONS )
4ABILITIES
                                     #IE
#AF ,SW$5

  ,NO =MAL /RUCTURE OR ,,USP        ,,EU
DIRECTIVE_/ PROGRAMMES "U N,NAL 4ABIL;Y
POLICY  ,SPECIALI/ T]M9AL EQUIP;T

A3ESSI# BILL+ SY/EMS 9=M,N & EM]G5CY
S]VICES -,FUND+ = PROJECTS = 9NOVATIVE
-MUNIC,N SOLU;NS 9CLUD+ ;SMS#AAB1 ;E-
ADEPT & AUDIO #D ALL RELAY S]VICES

#AG ,?AIL&
  ,ORGANIZ,N SETUP              -,MON?LY
#CJ-M9UTE PH"O C>D = P]SONS ) 4ABILITIES
-,RELAY ,S]VICE

#AH ,UNIT$ ,K+DOM

  ,DESIGNAT$ ,,USP                  ,,EU
,UNIV]SAL ,S]VICE ,DIRECTIVE

_4 ,ELECTRONIC ,SPECIAL M1SURES = P]SONS
) 4ABILITIES "U ,-MUNIC,NS 7,UNIV]SAL
,S]VICE7 ,ORD] #BJJC              -,TEXT
RELAY S]VICE
-,A3ESSI# PAY PH"OS
                                     #IF
#AI ,UNIT$ ,/ATES             ,ORGANIZ,N
SETUP  

,9CLU.N ( P]SONS ) 4ABILITIES "U ! BROAD
PROGRAMMES (! ORGANIZ,N

,GRANT ,PROGRAMME = NON PR(ITS "U ,,USF
= PROGRAMMES OR PROJECTS
  -,A3ESS 6M$IA PUBLIC,NS
-,RELAY ,S]VICE
-,,ICT PROJECTS = S*OOLS S* Z ,NEWSL9E &
,,T1*
-,LOANS_/SUBSIDIES PROGRAMME = PUR*ASE (
ASSI/IVE TE*NOLOGIES












            ,GLOSS>Y ( T]MS          #IG

  #A4 ,,ACMA- ,AU/RALIAN ,-MUNIC,N &
,M$IA ,AU?OR;Y
  #B4 ,,ANACOM- ..,AUTORIDADE ,NACIONAL
DE ,[email protected][ES.'
  #C4 ,,APEK- ,AG5CY = ,PO/ &
,ELECTRONIC ,-MUNIC,NS (! ,REPUBLIC (
,SLOV5IA
  #D4 .ARCEP- 3_AUTORIT= D .R=GULATION
DES .COMMUNICATIONS .=LECTRONIQUES ET
DES _POSTES
  #E4 ,,AT3 ,ASSI/IVE ,TE*NOLOGY
  #F4 ,,ICT3 ,9=M,N & ,-MUNIC,N
,TE*NOLOGY
  #G4 ,,DAISY3 ,DIGITAL ,A3ESSI# ,9=M,N
,SY/EM
  #H4 ,,CCK- ,-MUNIC,NS ,-MIS.N ( ,K5YA
  #I4 ,,CPUC- ,CALI=NIA ,PUBLIC
,UTILITIES ,-MIS.N
  #AJ4 ,,CRS- ,CALI=NIA ,RELAY ,S]VICE
  #AA4 ,,CTAP- ,CALI=NIA ,TELEPH"O
,A3ESS ,PROGRAMME
  #AB4 ,,EU- ,EUROP1N ,UNION
  #AC4 ,,GPS- ,GLOBAL ,POSI;N+ ,SY/EM
  #AD4 ,,ITU- ,9T]N,NAL ,TELECOMMUNIC,N
,UNION
  #AE4 ,,MCMC- ,MALAYSIAN            #IH
,-MUNIC,NS & ,MULTIM$IA ,-MIS.N
  #AF4 ,,NFB- ,N,NAL ,F$],N (! ,BL
  #AG4 ,,NGO3 ,NON ,GOV]N;T ,ORGANIZ,N
  #AH4 ,,NDA- ,N,NAL ,4ABIL;Y ,AU?OR;Y
  #AI4 ,,NLS- ,N,NAL ,LIBR>Y ,S]VICE =!
,BL & ,PHYSIC,Y ,H&ICAPP$
  #BJ4 ,,NTBC- ,N,NAL ,BROADCA/+ &
,TELECOMMUNIC,NS ,-MIS.N
  #BA4 ,(COM- ,(FICE ( ,-MUNIC,NS
  #BB4 ,,PTS- ,SW$I% ,PO/ & ,TELECOM
,AG5CY
  #BC4 ,[email protected]&,D3 ,RESE>* & ,DEVELOP;T
  #BD4 ,,RRT- ,-MUNIC,NS ,REGULATORY
,AU?OR;Y (! ,REPUBLIC ( ,LI?UANIA
  #BE4 ,,TDAP- ,TELECOMMUNIC,N ,DEVICES
,A3ESS ,PROGRAMME
  #BF4 ,,T1*- ,TE*NOLOGY = ,$UC,NAL
,A*IEVE;T
  #BG4 ,,TEPP- ,TELECOMMUNIC,NS ,EQUIP;T
,PUR*ASE ,PROGRAMME
  #BH4 ,,TSO- ,TELECOMMUNIC,NS ,S]VICE
,OBLIG,NS
  #BI4 ,,TRS- ,TELECOMMUNIC,N ,RELAY
,S]VICE
  #CJ4 ,,TU ,,SR- ..,[email protected]*.7
@URAD ,,SR.'
  #CA4 ,,UKE- ,(FICE ( ,ELECTRONIC   #II
,-MUNIC,NS
  #CB4 ,,UNDP- ,UNIT$ ,N,NS ,DEVELOP;T
,PROGRAMME
  #CC4 ,,UNESCO--,UNIT$ ,N,NS ,$UC,NAL1
,SCI5TIFIC & ,CULTURAL ,ORGANIZ,N
  #CD4 ,,USAC- ,UNIV]SAL ,S]VICE
,ADM9I/RATIVE ,-PANY
  #CE4 ,,US(- ,UNIV]SAL ,S]VICE ,OBLIG,N
,FUND
  #CF4 ,,USF3 ,UNIV]SAL ,S]VICE ,FUND
  #CG4 ,,USO3 ,UNIV]SAL ,S]VICE ,OBLIG,N
  #CH4 ,,USP3 ,UNIV]SAL ,S]VICE ,PROVID]














           ,LI/ ( ,3TRIBUTORS       #AJJ

  ,DEEPTI ,BH>TUR
  ,AXEL ,LEBLOIS
  ,NIRMITA ,N>ASIMHAN