Open Government Platform: An Open Source Solution to Democratizing Access to Information and Energizing Civic Engagement

This article by Neeta Verma, Alka Mishra and D.P. Mishra was published as a lead story in the July 2012 edition of Informatics Magazine, printed by the National Informatics Centre.

Online publishing of Government data in open format shall play an important role in enhancing transparency and accountability of the government. It shall enable new forms of citizen engagement & innovation in citizen service delivery. More customized & personalized services could be offered to citizens. When implemented at large scale it shall bring a paradigm shift in development of e-governance applications. At NIC we have recently developed an Open Government Platform (OGPL) to enable government ministries & departments to launch their open data initiative.

Conceptual Overview

OGPL as a product caters to two sets of users - the government and the citizen/civil societies. It facilitates government departments to contribute their datasets, Apps, tools, documents, services etc., which gets validated and published, after passing through a predefined workflow to the citizen interfacing data portal. The single-point citizen interface is designed in such a way that catalogs can be searched with ease and datasets can be accessed/downloaded in various open formats. It also provides a platform for citizens and civil societies to engage with government on various aspects of socio economic development.

OGPL also facilitates building of subject specific communities through Citizen engagement modules. Communities shall discuss online the kind of datasets, government should release and also what kind of apps should be developed around these datasets. This shall provide first hand information to government as well as developer communities on public demand and prioritize their schedules accordingly.

OGPL Components

OGPL essentially consists of three major modules:

• Dataset Management System
• Data Portal
• Monitoring and Management
• Dashboard

Dataset Management System

Dataset Management system or DMS shall be used by all contributing ministries, departments as well as organisations using which, authorized officers of the departments can contribute datasets, documents, services, tools and apps which shall then be processed through a predefined workflow of moderation & approval to ensure that datasets being released in public domain are in compliance with existing acts & policies of the government
concerning privacy, security etc.

Through DMS each Ministry/Department can contribute their datasets in the form containing a set of Standard Metadata elements. After passing through various stages of moderation and approvals, these datasets gets published on the data portal viz. data.gov.in

Data Portal

Data Portal is the citizen facing frontend of the OGPL which shall provide single point access to all the datasets, apps as well as services. Portal has a strong component of search, discovery as well as citizen engagement. The development of the data portal is in compliance with the Guidelines for Indian Government Websites (GIGW).

This Citizen interfacing Data Portal would also have a Communities component built into the system. This component facilitates Forums/Discussions around various datasets, apps available on the portal as well as platform to express and discuss the kind of datasets & apps they would like to have. This shall give first hand input to development community for building new components, apps. It shall also give input to departments as what kind of datasets are more useful and accordingly can raise the priority of their release.

Monitoring and Management Dashboard

Monitoring and management dashboard of OGPL helps government monitor & manage its Open Data Programme through three dimensions

• Metrics, analytics & feedback from citizens: Metrics help understand amount of datasets uploaded, updated by different Departments. Frequency of upload is also available on a single dashboard.
• Analytics module gives use perspective in terms of their usage of datasets, Number of downloads, aggregated ratings provided to datasets determine their value and to some extent quality of data released by government.
• Feedback from citizens provide government with first hand input from citizens on quality, relevance of datasets, new datasets needed, kind of apps need to be developed, etc.

Open government platform can be used in multiple ways. One can directly publish their datasets after one time registration & authentication. Departments could build their subject specific catalogues through a cloud based services of OGPL. One can also ask for independent installation of OGPL with customized look & feel. OGPL can be used by any central or state government department, organisations as well as district and panchayat administrations. It can also be used by private organisations as well as non government organization and civil societies to bring in more
transparency in their functioning.

OGPL isn't simply about setting up a new web platform, moving to cloud computing or adopting open standards but it's about establishing a platform to enhance transparency, accountability & foster development of Innovative applications to better serve the citizens & other stakeholders. Open government data is gaining a lot of popularity & acceptance with governments across the world. Its led by government themselves, development communities, international organisations. OGPL is a perfect platform for them to launch their open data initiative.