Centre for Internet & Society

Government workers in India will soon be banned from using Google’s Gmail service for official communication in a move said to be in response to revelations of widespread cyberspying by the US, a national paper reported.


Beatrice Thomas's blog post was published in Arabian Business.com on September 1, 2013. Sunil Abraham is quoted.


Two weeks after Dubai announced a ban on private emails by Government staff, a senior official in India’s Ministry of Communications and Information Technology said the crackdown would apply to 500,000 government employees, according to The Times of India.

They would be banned from using providers such as Gmail, which had servers based in the US, and instead asked to stick to the official email service provided by India's National Informatics Centre.

"Gmail data of Indian users resides in other countries as the servers are located outside," J Satyanarayana, secretary in the Department of Electronics and Information Technology, told the Times.

“Currently, we are looking to address this in the Government domain, where there are large amounts of critical data.”

The move comes in the wake of revelations by former US National Security Agency contractor Edward Snowden that the US government had direct access to large amounts of personal data on the internet such as emails and chat messages from companies such as Google, Facebook and Apple through a program called PRISM.

The Times said several senior government officials in India, including ministers of state for communications and IT, Milind Deora and Kruparani Killi, had their Gmail IDs listed in government portals as their official email.

However, IT  Minister Kapil Sibal said last week there had been no evidence of the US accessing internet data from India.

The newspaper quoted a senior official in the IT Department saying Gmail was preferred by employees because, compared to official email services, it was easy to set up.

Sibal said the new policy would require all government officials living abroad to use NIC servers that were directly linked to a server in India while accessing government email services.

Sunil Abraham, executive director of Bangalore-based research firm Centre for Internet and Society, said he agreed with the ban.

“After Snowden’s revelations, we can never be sure to what extent foreign governments are intercepting government emails," he told the Times.

It emerged last month that Dubai government employees had been banned from sending and receiving private emails at work, including the use of independent email providers such as Hotmail, Yahoo! and Gmail.

The new regulations announced by Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and ruler of Dubai, specifically referred to religious and political communication as well as messages relating to charitable causes.

Workers are also not allowed to open unsolicited mail, spam or emails that contain viruses, or alter the date, time, source of destination information on an email.

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