Centre for Internet & Society

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Blog Entry Workers’ experiences in app-based taxi and delivery sectors: Key initial findings from multi-city quantitative surveys
by Aayush Rathi, Abhishek Sekharan, Ambika Tandon, Chetna V. M., Chiara Furtado, and Nishkala Sekhar published Feb 15, 2024 last modified Feb 16, 2024 01:27 AM — filed under: , , ,
In 2021-22, the labour research vertical at CIS conducted quantitative surveys with over 1,000 taxi and delivery workers employed in the app-based and offline sectors. The surveys covered key employment indicators, including earnings and working hours, initial investments and work-related cost burdens, income and social security, platform policies and management, and employment arrangements. The surveys were part of the ‘Labour Futures’ project supported by the Internet Society Foundation.
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Blog Entry Your economy, our livelihoods: A policy brief by the All India Gig Workers’ Union
by W.C. Shukla, Rikta Krishnaswamy, Rohin Garg, Gunjan Jena, and S.B. Natarajan published Jan 30, 2024 last modified Jan 31, 2024 12:02 AM — filed under: , , , , , ,
In this policy brief, the All India Gig Workers’ Union (AIGWU) presents its critique on NITI Aayog’s report on India’s platform economy. Through experiences from over 3 years of organising gig workers across India, they highlight fallacies in the report that disregard workers’ experiences and realities. They present alternative recommendations that are responsive to these realities, and offer pathways towards rights-affirming futures for workers in the platform economy.
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Blog Entry Strategies to Organise Platform Workers
by Chiaro Furtado published Oct 22, 2023 — filed under: , , , , , , ,
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
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Blog Entry Studying Platform Work in Mumbai & New Delhi
by Anushree Gupta, Rajendra Jadhav, Sarah Zia, Simiran Lalvani and Noopur Raval published May 05, 2022 — filed under: , ,
A report by Centre for Internet & Society (CIS) and Azim Premji University (APU) maps platform work in India and notes from four studies of workers driving taxis and delivering food for platform companies.
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Blog Entry Locating Migrants in India’s Gig Economy: A Scoping Report
by Kaarika Das and Srravya C published Jan 04, 2022 — filed under: , , ,
Gig workers working for on-demand platform services have been adversely impacted by the Covid-19 pandemic.
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Blog Entry Gender and gig work: Perspectives from domestic work in India
by Ambika Tandon published Dec 07, 2021 — filed under: , ,
Platforms have the potential to be instrumental in protecting workers rights, but the current platform design is not optimised to protect workers’ interests especially those of women in the gig economy, argues Ambika Tandon, a senior researcher at the Centre for Internet and Society in India and an author of the report on ‘Platforms, Power and Politics: Perspectives from Domestic and Care Work in India’.
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Blog Entry Parichiti - Domestic Workers’ Access to Secure Livelihoods in West Bengal
by Anchita Ghatak published Dec 30, 2020 last modified Dec 30, 2020 10:01 AM — filed under: , , , , ,
This report by Anchita Ghatak of Parichiti presents findings of a pilot study conducted by the author and colleagues to document the situation of women domestic workers (WDWs) in the lockdown and the initial stages of the lifting of restrictions. This study would not have been possible without the WDWs who agreed to be interviewed for this study and gave their time generously. We are grateful to Dr Abhijit Das of the Centre for Health and Social Justice for his advice and help. The report is edited by Aayush Rathi and Ambika Tandon, and this work forms a part of the CIS’s project on gender, welfare and surveillance supported by Privacy International, United Kingdom.
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Blog Entry Inputs to the public consultation on the draft Code on Social Security (Central) Rules, 2020 - Joint submission by an alliance of trade unions and civil society organisations
by Aayush Rathi and Ambika Tandon published Dec 22, 2020 last modified Dec 22, 2020 09:52 AM — filed under: , , ,
The Centre for Internet and Society (CIS) contributed to a joint submission by IT for Change and various trade union and civil society organisations in response to the public consultation of the Ministry of Labour and Employment on the draft Code on Social Security Rules, 2020. Here are the overview, full text of the submitted inputs, and names of organisations and individuals who endorsed them.
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Blog Entry From Health and Harassment to Income Security and Loans, India's Gig Workers Need Support
by Zothan Mawii (Tandem Research), Aayush Rathi (CIS), and Ambika Tandon (CIS) published Apr 30, 2020 last modified May 19, 2020 06:57 AM — filed under: , , , , , ,
Deemed an 'essential service' by most state governments, and thereby exempt from temporary suspension during the COVID-19 lockdown, food, groceries and other essential commodities have continued to be delivered by e-commerce companies and on-demand services. Actions to protect workers, who are taking on significant risks, have been far less forthcoming than those for customers. Zothan Mawii (Tandem Research), Aayush Rathi (CIS) and Ambika Tandon (CIS) spoke with the leaders of four workers' unions and labour researchers to identify recommended actions that public agencies and private companies may undertake to better support the urgent needs of gig workers in India.
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Blog Entry COVID-19 Charter Of Recommendations on Gig Work
by Aayush Rathi and Ambika Tandon published Apr 30, 2020 last modified May 13, 2020 08:53 AM — filed under: , , , , , , , , ,
Tandem Research and the Centre for Internet and Society organised a webinar on 9 April 2020, with unions representing gig workers and researchers studying labour rights and gig work, to uncover the experiences of gig workers during the lockdown. Based on the discussion, the participants of the webinar have drafted a set of recommendations for government agencies and platform companies to safeguard workers’ well being. Here are excerpts from this charter of recommendation shared with multiple central and state government agencies and platforms companies.
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