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That Is Not A Livelihood – That Is Helplessness”: Field notes from the Fraazo Delivery Workers Strike in Noida, Greater Noida, and Ghaziabad: by Rikta Krishnaswamy — published Apr 24, 2024 — filed under: Labour Futures, Digital Economy, Gig Work, Digital Labour, Researchers at Work
In this essay, Rikta Krishnaswamy of the All India Gig Workers’ Union (AIGWU) narrates her experiences of organising and supporting delivery workers’ collective action against Fraazo (a now-defunct platform for produce and grocery delivery). Her essay sheds light on the challenges workers face in organising for better conditions of work. She describes how platforms hide behind legal smokescreens and threats of police action to shirk their responsibility as employers. To make matters worse, obscure employment terms and work management systems make it harder for workers to seek redress from the government through labour dispute resolution processes. The essay is illustrative of how digital platforms have exploited and violated freedoms of the gig workers they employ, while facing no accountability. For this to change, gig workers have to be guaranteed employment rights along with collective rights to their data.
Located in RAW
‘Future of work’ or 21st–century oppressed labour?: Findings from an AIGWU survey with 50 Urban Company housekeeping workers in Bengaluru: by Nihira Ram — published May 16, 2024 — filed under: Labour Futures, Digital Economy, Gig Work, Digital Labour, Researchers at Work
n this essay, Nihira Ram shares findings from a survey done by the All India Gig Workers Union with more than 50 migrant workers living in a slum in Bengaluru. The workers primarily provided cleaning and domestic services on the platform, Urban Company (previously UrbanClap).
Located in RAW
August 2015 Bulletin: by Prasad Krishna — published Aug 31, 2015 — last modified Oct 27, 2015 12:25 AM — filed under: Access to Knowledge, Telecom, Accessibility, Internet Governance, Researchers at Work
Located in About Us / Newsletters
The Internet in the Indian Judicial Imagination: by Divij Joshi — published Sep 09, 2015 — filed under: Internet Studies, Internet Law, Judiciary, RAW Blog, Researchers at Work
This post by Divij Joshi is part of the 'Studying Internets in India' series. Divij is a final year student at the National Law School of India University, Bangalore and is a keen observer and researcher on issues of law, policy and technology. In this essay, he traces the history of the Internet in India through the lens of judicial trends, and looks at how the judiciary has defined its own role in relation to the Internet.
Located in RAW
Procurement Through Digital Platforms: by SEWA Cooperative Federation and Centre for Internet & Society — published Jul 26, 2022 — filed under: Researchers at Work, RAW Blog
Procurement policies, both public and private, can play a significant role in determining inclusive market participation, particularly for informal women workers and their collective enterprises.
Located in RAW
Creative Activism - Voices of Young Change Makers in India (UDAAN): by Denisse Albornoz — published Jan 20, 2014 — last modified Apr 14, 2015 01:21 PM — filed under: Researchers at Work, Making Change, Web Politics
This post is a short account of what happened at UDAAN in December 2013 — a conference that gathered 100 youth from across the country to discuss pressing environmental issues and creative strategies to tackle them. We conducted a survey to map the perspectives of these young change-makers and get a glimpse of how India's youth is now framing and going about making 'change'
Located in Digital Natives / Making Change
Workshop on Archival Standards and Digitisation Workflow: by Admin — published Aug 22, 2019 — last modified Aug 22, 2019 02:04 AM — filed under: Researchers at Work
P.P. Sneha attended a workshop on Archival Standards and Digitization Workflow organised by the British Library at NCBS, Bangalore, on August 19 - 20, 2019.
Located in RAW
Essays on #List — Selected Abstracts: by Puthiya Purayil Sneha — published Sep 03, 2019 — last modified Sep 03, 2019 01:38 PM — filed under: Researchers at Work, List, RAW Blog, Featured, Internet Studies
In response to a recent call for essays that social, economic, cultural, political, infrastructural, or aesthetic dimensions of the #List, we received 11 abstracts. Out of these, we have selected 4 pieces to be published as part of a series titled #List on the r@w blog. Please find below the details of the selected abstracts. The call for essays on #List remains open, and we are accepting and assessing the incoming abstracts on a rolling basis.
Located in RAW
Digital mediation of domestic and care work in India: Project Announcement: by Ambika Tandon and Aayush Rathi — published Oct 01, 2019 — last modified Oct 10, 2019 08:09 AM — filed under: Digital Economy, Digital Labour, Research, Researchers at Work, Digital Domestic Work
It is our great pleasure to announce that we are undertaking a study on digital mediation of domestic and care work in India, as part of and supported by the Feminist Internet Research Network led by the Association for Progressive Communications (APC), funded by the International Development Research Centre (IDRC). The study is exploring the ways in which structural inequalities, such as those of gender and class, are being reproduced or challenged by digital platforms. The project sites are Delhi and Bangalore, where we are conducting interviews with workers, companies, and unions. In Bangalore, we are collaborating with Stree Jagruti Samiti to collect qualitative data from different stakeholders. The outputs of the research will include a report, policy brief, and other communication materials in English, Hindi, and Kannada. This study is being led by Ambika Tandon and Aayush Rathi, along with Sumandro Chattapadhyay.
Located in RAW
Doing Standpoint Theory: by Ambika Tandon and Aayush Rathi — published Oct 10, 2019 — last modified Dec 06, 2019 04:59 AM — filed under: Digital Economy, Gender, Digital Labour, Research, Publications, Researchers at Work, Digital Domestic Work
Feminist research methodology has evolved from different epistemologies, with several different schools of thought. Some of the more popular ones are feminist standpoint theory, feminist empiricism, and feminist relativism. Standpoint theory holds the experiences of the marginalised as the source of ‘truth’ about structures of oppression, which is silenced by traditional objectivist research methods as they produce knowledge from the standpoint of voices in positions of power. In this essay published on the GenderIT website, Ambika Tandon and Aayush Rathi [1] discuss the practical applicability of these epistemologies to research practices in the field of technology and gender.
Located in RAW

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