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Labour futures: Intersectional responses to southern digital platform economies
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by
Aayush Rathi and Ambika Tandon
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published
Dec 31, 2020
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last modified
Jan 27, 2021 08:43 AM
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filed under:
Digital Labour,
Labour Futures,
Digital Economy
It is our great pleasure to announce that we are undertaking a two-year research project to comprehensively analyse dominant and emerging sectors in India’s platform economies. The project is funded by a research grant of USD 200,000 from the Internet Society Foundation.
Located in
RAW
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Labouring (on) the app: agency and organisation of work in the platform economy
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by
Ambika Tandon and Abhishek Sekharan
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published
Jul 04, 2023
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filed under:
RAW Research,
Labour Futures,
RAW Publications,
Researchers at Work
Ambika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.
Located in
RAW
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Metaphors of Work, from ‘Below’
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by
Aayush Rathi and Ambika Tandon
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published
Jul 03, 2023
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filed under:
Labour Futures,
RAW Blog,
Research,
RAW Publications,
RAW Research,
Researchers at Work
Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.
Located in
RAW
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Online cab booking | Why finding a cab is a nightmare now
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by
Haripriya Suresh
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
Many drivers said the rise in commissions payable to ride-hailing platforms and higher fuel costs, among other expenses, have made it impossible for them to survive in the once-lucrative profession.
Located in
RAW
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PDC 2022
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by
Admin
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
Divyansha Sehgal and Yatharth presented their work - Designing Domestic Work Platforms - on critical design assessments of gig work platforms at the Participatory Design Conference.
Located in
RAW
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Platforming precarity: Data narratives of workers sustaining urban platform services
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by
Aayush Rathi, Abhishek Sekharan, Ambika Tandon, Chetna V. M., Chiara Furtado, Nishkala Sekhar, and Sriharsha Devulapalli
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published
Oct 15, 2024
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filed under:
Labour Futures,
Digital Economy,
Homepage,
Digital Labour,
Featured,
Researchers at Work
CIS conducted quantitative surveys with over 800 workers employed in the app-based taxi and delivery sectors across 4 cities in India as part of the ‘Labour Futures’ project supported by the Internet Society Foundation. The surveys covered key employment indicators, including earnings and working hours, work-related cost burdens, income and social security, and platform policies and management. Findings from these surveys are presented as data visualisation briefs centring workers’ everyday experiences. These data briefs form a foundational evidence base for policy and action around labour rights, social protection, and urban inclusion in platform work.
Located in
RAW
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Strategies to Organise Platform Workers
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by
Chiaro Furtado
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published
Oct 22, 2023
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filed under:
Labour Futures,
Digital Economy,
Researchers at Work,
Gig Work,
Platform-Work,
Featured,
RAW Research,
Homepage
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
Located in
RAW
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That Is Not A Livelihood – That Is Helplessness”: Field notes from the Fraazo Delivery Workers Strike in Noida, Greater Noida, and Ghaziabad
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by
Rikta Krishnaswamy
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published
Apr 24, 2024
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filed under:
Labour Futures,
Digital Economy,
Gig Work,
Digital Labour,
Researchers at Work
In this essay, Rikta Krishnaswamy of the All India Gig Workers’ Union (AIGWU) narrates her experiences of organising and supporting delivery workers’ collective action against Fraazo (a now-defunct platform for produce and grocery delivery). Her essay sheds light on the challenges workers face in organising for better conditions of work. She describes how platforms hide behind legal smokescreens and threats of police action to shirk their responsibility as employers. To make matters worse, obscure employment terms and work management systems make it harder for workers to seek redress from the government through labour dispute resolution processes.
The essay is illustrative of how digital platforms have exploited and violated freedoms of the gig workers they employ, while facing no accountability. For this to change, gig workers have to be guaranteed employment rights along with collective rights to their data.
Located in
RAW
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The Platform Economy’s Gatekeeping of Class and Caste Dominance in Urban India
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by
Ambika Tandon and Aayush Rathi
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published
Apr 18, 2024
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last modified
Apr 19, 2024 03:11 AM
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filed under:
Labour Futures,
Digital Economy,
Homepage,
Digital Labour,
Featured,
Researchers at Work
Ambika Tandon and Aayush Rathi contributed an essay on how gated society management apps like MyGate and NoBrokerHood feed on caste and income inequalities in new datafied forms. The essay features in The Formalization of Social Precarities, an anthology edited by Murali Shanmugavelan and Aiha Nguyen and published with Data & Society.
Located in
RAW
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Women at (gig) work: When financial freedom comes at a cost
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by
Aiswarya Raj
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
Chiara Furtado was quoted in a news article on women’s experiences working on ride-hailing and delivery platforms.
Located in
RAW