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That Is Not A Livelihood – That Is Helplessness”: Field notes from the Fraazo Delivery Workers Strike in Noida, Greater Noida, and Ghaziabad
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by
Rikta Krishnaswamy
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published
Apr 24, 2024
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filed under:
Labour Futures,
Digital Economy,
Gig Work,
Digital Labour,
Researchers at Work
In this essay, Rikta Krishnaswamy of the All India Gig Workers’ Union (AIGWU) narrates her experiences of organising and supporting delivery workers’ collective action against Fraazo (a now-defunct platform for produce and grocery delivery). Her essay sheds light on the challenges workers face in organising for better conditions of work. She describes how platforms hide behind legal smokescreens and threats of police action to shirk their responsibility as employers. To make matters worse, obscure employment terms and work management systems make it harder for workers to seek redress from the government through labour dispute resolution processes.
The essay is illustrative of how digital platforms have exploited and violated freedoms of the gig workers they employ, while facing no accountability. For this to change, gig workers have to be guaranteed employment rights along with collective rights to their data.
Located in
RAW
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Workers’ experiences in app-based taxi and delivery sectors: Key initial findings from multi-city quantitative surveys
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by
Aayush Rathi, Abhishek Sekharan, Ambika Tandon, Chetna V. M., Chiara Furtado, and Nishkala Sekhar
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published
Feb 15, 2024
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last modified
Feb 16, 2024 01:27 AM
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filed under:
Gig Work,
Digital Labour,
Researchers at Work,
Labour Futures
In 2021-22, the labour research vertical at CIS conducted quantitative surveys with over 1,000 taxi and delivery workers employed in the app-based and offline sectors. The surveys covered key employment indicators, including earnings and working hours, initial investments and work-related cost burdens, income and social security, platform policies and management, and employment arrangements. The surveys were part of the ‘Labour Futures’ project supported by the Internet Society Foundation.
Located in
RAW
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Your economy, our livelihoods: A policy brief by the All India Gig Workers’ Union
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by
W.C. Shukla, Rikta Krishnaswamy, Rohin Garg, Gunjan Jena, and S.B. Natarajan
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published
Jan 30, 2024
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last modified
Jan 31, 2024 12:02 AM
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filed under:
Labour Futures,
Digital Economy,
Gig Work,
Digital Labour,
Reserve Bank of India,
Featured,
Homepage
In this policy brief, the All India Gig Workers’ Union (AIGWU) presents its critique on NITI Aayog’s report on India’s platform economy. Through experiences from over 3 years of organising gig workers across India, they highlight fallacies in the report that disregard workers’ experiences and realities. They present alternative recommendations that are responsive to these realities, and offer pathways towards rights-affirming futures for workers in the platform economy.
Located in
RAW
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Zothan Mawii - COVID-19 and Relief Measures for Gig Workers in India
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by
Zothan Mawii (Tandem Research)
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published
Apr 14, 2020
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last modified
May 19, 2020 05:41 AM
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filed under:
Gig Work,
Digital Labour,
Research,
Platform-Work,
Future of Work,
Network Economies,
Researchers at Work
CIS is cohosted a webinar with Tandem Research on the impact of the COVID-19 response on the gig economy on 9 April 2020. It was a closed door discussion between representatives of workers' unions, labour activists, and researchers working on gig economy and workers' rights to highlight the demands of workers' groups in the transport, food delivery and care work sectors. We saw this as an urgent intervention in light of the disruption to the gig economy caused by the nationwide lockdown to limit proliferation of COVID-19. This is a summary of the discussions that took place in the webinar authored by Zothan Mawii, a Research Fellow at Tandem Research.
Located in
RAW
