The Centre for Internet and Society
https://cis-india.org
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Digital Native: Getting through an election made for the social media gaze
https://cis-india.org/raw/indian-express-april-21-2019-nishant-shah-getting-through-an-election-made-for-social-media-gaze
<b>In the poll season, social media platforms thrive on wounded outrage disguised as politics.</b>
<p style="text-align: justify; ">The article by Nishant Shah was <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/digital-native-the-gaze-5682831/">published in Indian Express</a> on April 21, 2019.</p>
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<p style="text-align: justify; ">There is palpable excitement as the most populous democracy in the world goes out to vote. Last election, which saw the saffron sweep, we realised the role of social media platforms in electoral politics. From the controversial selfie by the aspiring Prime Minister flaunting the lotus symbol, that was reported as violating the advertisement rules set by the Election Commission, to the mass mobilisation of ideology-based voters, orchestrated by automated bots and the hashtag brigades of #acchedin, there was no denying that digital strategies are going to form the backend of a robust political campaign.</p>
<p style="text-align: justify; "><aside class="o-story-content__related--large o-story-content__related">I<span>n a country of hypervisible lynch mobs staged via WhatsApp, polarised hatred exacerbated by armies of trolls, and the fluency with which hate speech has been normalised on the tweetosphere, social media and digital apps are front and centre in this election. People are coming out of voting booths and, even before the exit pollsters catch them, they are making Snapchat videos and “I voted” selfies, clearly identifying the parties they support. The verified social media accounts of leading political parties are doubling down on their poll promises of a communal purge of “infiltrators”, divine curses for the heretic who doesn’t vote for the “party of gods”, and threats of profiling if a community voted for the correct party and subsequent dire consequences. The door-to-door campaigning of the past has obviously been replaced by the tweet-to-tweet mixture of threats, cajoling, and blood lust that seems to set the tone for our current political climate.</span></aside></p>
<p style="text-align: justify; ">At the same time, the manifestos of the two leading coalitions, as well as the affidavits of the people running for office, are under deep public scrutiny. The <a href="https://indianexpress.com/about/bjp/">BJP</a>, in a Freudian blooper, announced itself as working for violence on women, incurring the sarcastic wrath of Twitter. One minister, who has been running through various cabinet positions, including education, was called to task to explain her wide repertoire of unverified degrees that change every voting season. Complaints against suspicious Electronic Voting Machines (EVMs) have made themselves heard loudly on social-media discussion forums. And lately, the YouTube videos of people allegedly showing the easy removal of the indelible ink from the voting fingers, exploded into public view, jeopardising the integrity of the one-person-one-vote paradigm.</p>
<p style="text-align: justify; ">Social media, it would seem, is everywhere. And its ubiquity is ensuring that all stakeholders of the electoral process are performing for the social media gaze. Our leaders are talking in tweet-sized morsels, hoping to get their last messages in. The organisers of the massive process have taken to debunking false claims, providing verified information, and guiding people to their voting processes. The voters are not only wearing their party colours, but also canvassing for their favourite leaders, either through proclamations of patriotism or through emotional messages of voting against hate and discrimination. Voting groups are scrutinising and discussing the party manifestos and also the unexpected alliances coming into being in the quest of reaching the majority mark.</p>
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For more details visit <a href='https://cis-india.org/raw/indian-express-april-21-2019-nishant-shah-getting-through-an-election-made-for-social-media-gaze'>https://cis-india.org/raw/indian-express-april-21-2019-nishant-shah-getting-through-an-election-made-for-social-media-gaze</a>
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No publishernishantResearchers at WorkDigital ActivismDigital IndiaDigital Natives2019-04-28T04:12:45ZBlog EntryDigital Native: One Selfie Does a Tragedy Make
https://cis-india.org/raw/nishant-shah-indian-express-november-11-2018-digital-native-one-selfie-does-a-tragedy-make
<b>The great find of this century – life’s worth just a selfie. Channeling the inner narcissus is now human hamartia. </b>
<p style="text-align: justify; ">The article was published in <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/digital-native-one-selfie-does-a-tragedy-make-5438970/">Indian Express</a> on November 11, 2018.</p>
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<p style="text-align: justify; ">Selfies are suddenly back in news. In a tragic accident in Amritsar, a collective of people stood on train tracks, surrounded by the festive fire and the ferocious fireworks of Dussehra, taking selfies, and so involved in this immersive environment of self-gratified feedback loops that they did not see or hear a fast train hurtling at them in the dark. In the aftermath, as video footage and people’s testimonies stitched the gruesome picture together, selfies have emerged as a part of the problem. Apparently, there is something that goes off in our brains, when we see ourselves, glittery, lit, filtered, and modified on the flickering light of our cellphones – in that brief long moment of us watching ourselves, everything else seems to disappear. All that is left is that hungry moment where we consume the self, and the world can literally collapse around us.</p>
<p style="text-align: justify; "><aside class="o-story-content__related--large o-story-content__related"> Advertising </aside></p>
<p style="text-align: justify; ">These incidents of selfie-love leading to danger and death of the self has been globally reported, and reported often. Each time, over the grief and pain of the families and friend who lament these deaths which looked like just fun and games till they were not, we hear the warning signs that selfies can be dangerous for health. We don’t yet know enough about why we become completely oblivious to everything and everyone around us, in this minute of peak narcissism, when we see ourselves in an image of our own. However, one thing is certain, lately, every time we hear news of public accidents and private tragedies, selfies seem to be implicated.</p>
<p style="text-align: justify; ">India leads the way in selfie-related deaths in the world, accounting for 60 per cent of all such deaths around the globe. Selfies are the reason behind fatal accidents on the road as people, whether driving, or walking, seem to lose all sense of self and crash to death. Selfies seem to be lurking in stories of people going on holidays and falling down cliffs, losing themselves in watery depths, or even being mauled by wild animals in their quest for snapping their own images. Selfies seem to be just around the corner in stories of household accidents, street-corner collisions, and even personal fights.</p>
<p style="text-align: justify; ">Selfies, like cigarettes, are soon going to come with statutory warnings and images of all the ridiculous ways in which people have harmed themselves in the pursuit of a selfie. I have spent the last two weeks, engaging with the good folks at the online group, Selfie Research Network, and one of the things that has stood out is that selfies are no longer just describing our reality, they are defining it. Selfies used to be a way of capturing some moments of our lives — they now seem to be the only way by which our life can be defined. Selfies are not about our relationship with ourselves — but about our relationship with the world out there, that is no longer accessible but mediated only through the algorithmic platforms of selfie-interaction.</p>
<p style="text-align: justify; ">Or to put it other way, we used to think that selfies are the occasional manifestations of our inner narcissus, surfacing in performative moments, to capture an exceptional state of affairs. From there, we have come to a straight-forward internet maxim “pic or it didn’t happen”. We have learned to externalise ourselves, and, in the process, created selfies that stand as a beacon of hope, joy, celebration, attention — superficial, flat, caricatures of life, and trapped in the minutes of their posting, hoping that life will be an endless loop of that endless happiness. Even as we post selfies, we are aware of the hollowness that surrounds them, and desperately hope that if we perform enough happiness, distributing our pearlies on display, maybe things will change. Selfies are now how we live.</p>
<p style="text-align: justify; ">And this is not just a personal phenomenon any more. The erection of the <a href="https://indianexpress.com/article/india/what-is-statue-of-unity-5426543/">Statue of Unity</a>, on a river-island, overlooking an artificial lake, facing the Narmada Dam is a great example of the selfie times we live in. A look at the statue, in its gargantuan stature, smiling benignly for the whole world to look at, and we can now forget the reality that it hides in its concrete steadfastness. It stands on a site that witnessed enormous agitations over people’s rights to their lands. It stands in a state where 25 per cent of its population face hunger and malnutrition, according to International Food Policy Research Institute (Ifpri). It celebrates the man who organised peasants in Gujarat for non-violent civil disobedience, and was inaugurated by a leader whose party has preached and practised communal hatred and violence. It is a selfie of the country that hides the self, and the state of the state where people are struggling to eat, drink, and breathe.</p>
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For more details visit <a href='https://cis-india.org/raw/nishant-shah-indian-express-november-11-2018-digital-native-one-selfie-does-a-tragedy-make'>https://cis-india.org/raw/nishant-shah-indian-express-november-11-2018-digital-native-one-selfie-does-a-tragedy-make</a>
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No publishernishantResearchers at WorkDigital Natives2018-12-05T02:20:03ZBlog EntryDigital Native: Hardly Friends Like That
https://cis-india.org/raw/indian-express-nishant-shah-september-30-2018-digital-native-hardly-friends-like-that
<b>Individual effort is far from enough to fool Facebook’s grouping algorithm.</b>
<p style="text-align: justify; ">The article was published in the <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/digital-native-hardly-friends-like-that-5378199/">Indian Express</a> on September 30, 2018</p>
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<p style="text-align: justify; ">Lately, my <a href="https://indianexpress.com/about/facebook/">Facebook</a> timeline is flooded with people who are trying to “hack” Facebook’s friendship algorithm. Ever since Facebook took away the option from its users, to view their posts in reverse chronology, and made us slaves to its algorithms that pick and choose, based on opaque rules, what we see on our timeline, people have been frustrated with it. When your newsfeed is compiled by an algorithm that selects and decides what is good for you to see and what will be your interest, it doesn’t just mean that you have lost control, but that you are being manipulated without even noticing it, responding to only certain kinds of information that triggers specific responses from you.</p>
<p style="text-align: justify; ">This has led to a lot of people trying to “fool” the Facebook algorithm and taking their agency back. One of the most popular version of this is a meme that announces that Facebook algorithms only show us particular kinds of information from a certain kind of people, thus creating an echo chamber where all we do is see pictures of cute cats, dancing babies and holidays. The post suggests that if we all just talk to each other more, then we will have meaningful conversations — like, you know, about dancing cats, cute babies and where we wish to go on a holiday.</p>
<p style="text-align: justify; ">It is true that based on the nature of interaction, Facebook seems to designate some connections as strong connections. So, if we are chatting on Messenger, liking each others’s posts a lot, have many friends in common, are tagged together in the same pictures, Facebook makes a logical deduction that we have a lot in common in real life, and that we would be interested in each other more than other low-traffic connections. The meme asks people to leave a message on the post, start a conversation, and with this clever ploy, upset the Facebook algorithm. Now that we have chatted once, it suggests, Facebook is going to think we are the best of friends and is going to show us more diverse sources on the timeline.</p>
<p style="text-align: justify; "><ins></ins></p>
<p style="text-align: justify; ">This meme, and many like it, are attempts at taking agency in how we curate and consume our social media. Both of them are romantic, human, and absolutely flawed. They seem to think that Facebook’s algorithms follow human logic, and that they work on simple principles which we can counteract with simple actions. What they fail to take into account is that in the world of big data connections, Facebook’s algorithms draw their causal and correlative powers from more than a 100 data points which create a unique profile for each of its users. They fail to recognise that this message of resistance is still subject to the same principles of “traffic generating capacity”, and will be showed more often only for a temporary period until people stop interacting on that thread. With time and waning interest, it will die and people will be distracted by other information. They also don’t recognise that Facebook is still going to show your post largely to the same people that it has been showing your pictures to, and even if new people show engagement with it, it is not going to radically change your timeline.</p>
<p style="text-align: justify; ">While these posts are fun conversation starters, they cannot possibly be taken seriously. If Facebook’s algorithms were this easy to fool, every advertiser worth their salt would be busy manipulating the stream without spending any money on the platform. More importantly, individual actions are not going to circumvent the automation of our digital collective behaviour. To pretend that there is scope for such actions in the age of extreme customisation and profiling is a fool’s paradise. It also deflects our attention from the fact that if these are critical concerns, the responsibility of changing these conditions is not on the users but on companies like Facebooks and the governments that have to hold them accountable.</p>
<p style="text-align: justify; ">You and I, with all our good intentions, are not going to be able to “hack” Facebook’s algorithms or “fool” them into giving us results that we want. The only thing that can produce this change is strong regulation, robust policy, and taking the social media behemoth to task about how it addresses the questions of human agency and choice. So, the next time you want to produce real change, join the campaigns and ask our government to do something so that we can control our social media life.</p>
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For more details visit <a href='https://cis-india.org/raw/indian-express-nishant-shah-september-30-2018-digital-native-hardly-friends-like-that'>https://cis-india.org/raw/indian-express-nishant-shah-september-30-2018-digital-native-hardly-friends-like-that</a>
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No publishernishantResearchers at WorkDigital Natives2018-10-02T06:28:10ZBlog EntryThe Right Words for Love
https://cis-india.org/raw/indian-express-nishant-shah-september-23-2018-the-right-words-for-love
<b>Queer love is legal. Which means that all of us are finally free to find a language that can match our desires.</b>
<p style="text-align: justify; ">The article was published in <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/the-right-words-for-love-5368718/">Indian Express</a> on September 23, 2018.</p>
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<p style="text-align: justify; ">I don’t think, in all my years of growing up, I ever had my parents say “I love you” to me. Not because they did not love me, but because in Gujarati, the language we predominantly use at home, there is no possibility of saying it. Any attempt — ‘Hoon tane prem karu chu’, or ‘Mane tara par prem che’, would sound bookish, and thus, empty. But Gujarati has lots of words for love. The love between father and son is pitrutva, that of a mother towards her child is mamta, and of the child for its parents is vatsalya; the sister’s preet finds a brother’s whal, and siblings are bound in sneh. But these words have no translation outside the rich tapestry of sociality they exist in, and this is the same for almost all of our Indian languages.</p>
<p style="text-align: justify; ">These are words that are nouns and it is difficult to use their verb forms. They remain ideal types of feeling rather than descriptions of action. So, it wasn’t a surprise to me that our parents didn’t — not till long after we left home and English entered our family spaces — ever tell us that they love us. We did not have the vocabulary for the precise sentiment, and so we never said it. Instead, it manifested in the touch, the embrace, the smile and the active intimacy of actions which stood as testimony of the love that we could not define.</p>
<p style="text-align: justify; ">The lexicon of touching — the natural expression of love for me — was the vocabulary of intimacy, trust, affection and acceptance in my sociality. The clap on the back between friends, the hand on the shoulder or the exuberant hug were manifestations of love. Who you can and cannot touch was linked closely to who you can and cannot love, and how. While the expression “I love you” waited for a reciprocal response, the hand held in silence demanded no answer. Love in India, be it social, familial or romantic, has always had that sense of the tactile. Perhaps, that is the reason why kissing came to Bollywood so late, because to kiss was to also claim and express love. To kiss without love was obscene. Love, in India, is a physical verb.</p>
<p style="text-align: justify; "><ins></ins></p>
<p style="text-align: justify; ">Queer love, then, is no exception. It also did not have a local vocabulary or language to express itself in. Our myths, legends, fables, and epics are filled with queer practices — male gods taking female forms, consummating their desire with same-sex persons, changing their sexuality and genders in a fluid allegory of social intimacy. These were not merely practices. They were the physical verbal languages, signposts and registers of desire and love.</p>
<p style="text-align: justify; ">In implementing Section 377, the British ensured that they colonised not only our country but also our bodies. They imported shame and put it on practices and desires, which were accepted and celebrated in the country. They insisted that the only acceptable love is one of penile transaction that essentially leads to procreation — a violent law that not only denied the actions of love between consenting adults of same and different sexes, it alsoactively disallowed any local grammar of love to emerge in the country.</p>
<p style="text-align: justify; ">The judgment decriminalising consensual sex between adults, irrespective of their orientation or sex, is momentous because it doesn’t just condone an action. It suggests that we are finally free to locate and celebrate a language that can match our desires. The British law criminalised our many ways of claiming love. This judgment elevates our right to love as a fundamental right, and continues our Swaraj movements by decolonising our intimacies.</p>
<p style="text-align: justify; ">Decriminalisation of homosexuality, then, is not about queer love. It is about all love. It is about recognising that as a society we can only grow strong if we learn to love at intersections. In our increasingly polarised times when actions of hate — lynching, murdering, intimidation, bullying, trolling, and abuse — are on the rise, this judgment reminds us that the only counter to such violence is going to be in our right to love without fear, and, in any form that brings happiness in our lives.</p>
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For more details visit <a href='https://cis-india.org/raw/indian-express-nishant-shah-september-23-2018-the-right-words-for-love'>https://cis-india.org/raw/indian-express-nishant-shah-september-23-2018-the-right-words-for-love</a>
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No publishernishantResearchers at WorkDigital Natives2018-10-02T06:23:58ZBlog EntryDigital Native: #MemeToo
https://cis-india.org/raw/indian-express-nishant-shah-september-9-2018-digital-native-meme-too
<b>An old meme shows the need for emotional literacy in our digitally saturated age. Memes, like regrettable exes, have the habit of resurfacing at regular periods.</b>
<p style="text-align: justify; ">The article was published in <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/digital-native-memetoo-5344492/">Indian Express</a> on September 9, 2018.</p>
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<p style="text-align: justify; ">Memes, like regrettable exes, have the habit of resurfacing at regular periods. This week saw the return of the “Qajar Princess” meme across social media and institutional news media outlets as well. For those late to the viral party, Princess Qajar first made its appearance towards the end of 2017, when the world was riding high on its pop-feminist assertions and the revelations of the #MeToo movements — a photograph of a person dressed in a gown with dark long hair, thick eyebrows and a moustache, as she gets her portrait shot. The caption identified this person as Princess Qajar who was a “symbol of beauty in Persia” (now Iran), and also stated how “13 young men killed themselves” because she rejected their advances.</p>
<p style="text-align: justify; ">Everything about the meme was click-bait worthy — from the defiance of feminine standards to the possibility of a woman scripting her own narrative of beauty and empowerment. It fed perfectly into our female emancipation narratives.</p>
<p style="text-align: justify; ">There was only one problem with this meme — it was completely made up. There was quick debunking of all its claims. Excellent websites like Abitofhistory and many investigators on Reddit showed that everything about the meme was a fabrication. While it did seem to respond to the political zeitgeist and celebrate women’s bodies and desire — also giving us a non-Western narrative of beauty — it was all just #FakeNews. The meme had more or less died its timely death by the time 2018 rolled in, but, surprisingly, it has come back again on Instagram and <a href="https://indianexpress.com/about/facebook/">Facebook</a> news where equal parts admiration and ridicule are expressed at the cost of the person in that image.</p>
<p style="text-align: justify; "><ins></ins></p>
<p style="text-align: justify; ">The meme does not have any immediate problematic actions associated with it, though it carries both the oriental prejudices of framing the Persian region as “freaky”, and the misogynist framing of a woman’s body as something that is available for shameless analysing and commenting. This obvious piece of disinformation does belie the volatile nature of news and information circulation that we live in, in the age of information overload. I was in Jakarta in late August, sitting with 30 news media professionals, information activists, and policy actors from Asia, where we were discussing the surfeit of such disinformation, and our apparent incapacity to engage with it.</p>
<p style="text-align: justify; ">As we went through various workshops and talks curated by the Digital Asia Hub, one thing was increasingly becoming clear. People do not have a rational relationship with information. In fact, historically, the regulation of news media has been focused on how to create a rational, evidence-based narrative so that information consumers can be trained into developing a rational relationship with the information that comes to them. However, as information production and consumption patterns change, with the proliferation of new info sources and authorship, these old regulations are collapsing. We have tried very hard, even in artistic platforms like cinema, to distinguish between factual information and emotional information.</p>
<p style="text-align: justify; ">Especially in countries like India, where such disinformation has resulted in vigilante justice and lynch-mob violence, the question of how we manage the emotional tenor of our information consumption is critical. Information management giants like Facebook and its messaging service WhatsApp have come under severe scrutiny because they have become platforms of unfettered disinformation. Especially with newly-literate digital users engaging with this information on sites which are not informational but social, the viral trigger and emotional responses has been quick and uncontrolled. The tech companies have started introducing a variety of solutions — limiting the number of people a message can be forwarded to, establishing filters that mark messages as possibly suspicious, restricting the powers of group broadcasting to moderators and introducing forward marks to signal authorship.</p>
<p style="text-align: justify; ">These technical solutions are only going so far in tackling the fundamental question of emotional information. Technical solutions fall back on the management of factual information. It can provide a series of safeguards that could insert a pause between the first delivery and immediate action, but this presumes that the person receiving and sharing the information is interested in that pause. What we need, and haven’t paid enough attention to, is how we can train people into developing an emotional literacy for the age of information overload. While the technology development has to continue its filtering and managing, what we perhaps need is a people’s movement that focuses on how to give voice to and recognise the emotional expression and manipulation that these new information regimes are ushering in.</p>
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For more details visit <a href='https://cis-india.org/raw/indian-express-nishant-shah-september-9-2018-digital-native-meme-too'>https://cis-india.org/raw/indian-express-nishant-shah-september-9-2018-digital-native-meme-too</a>
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No publishernishantResearchers at WorkDigital Natives2018-10-02T06:20:15ZBlog EntryDigital Native: Playing God
https://cis-india.org/raw/indian-express-august-26-2018-nishant-shah-digital-native-playing-god
<b>Google’s home assistant can make you feel deceptively God-like as it listens to every command of yours. It is a device that never sleeps, and always listens, waiting for a voice to utter “Ok Google” to jump into life.</b>
<p style="text-align: justify; ">The article was published in <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/digital-native-playing-god-5322721/">Indian Express</a> on August 26, 2018.</p>
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<p style="text-align: justify; ">I spent the last weekend playing with my new best friend — a <a href="https://indianexpress.com/about/google/">Google</a> Home assistant. After years of deliberation — worrying about data mining, customisation algorithms and extreme surveillance that comes with a device that never sleeps, and always listens, waiting for my voice to utter “Ok Google” to jump into life — I finally gave in. I now have two Google home assistants — because AI assistants are like chips; you can’t have just one — glowing, insidiously cute, sitting in my house.</p>
<p style="text-align: justify; ">The setting up of the assistant took an hour or so as I paired it with my mobile and computer devices, connected it with all my digital subscriptions and figured out the commands. What began as hesitant forays, in less than two days, have become intuitive and naturalised conversations that seem like habits. This morning I walked into the living room, said “Good morning Google”, and got the weather forecast and a summary of my appointments for the day. While making breakfast, instead of searching for the news, I asked Google home to fetch me news, listened to the audio-video content it curated and even made it read out the headlines. When I was being given news that I was not interested in, I corrected it and it started changing news filters for me. When I asked it to fish out specific kinds of news, it diligently informed me of all of those things.</p>
<p style="text-align: justify; ">While eating breakfast, I asked the assistant to connect to my Spotify account and play me my daily mix of music. As I was getting ready, it sent me an alert that if I want to make it to my first meeting in time, I should leave home in the next 15 minutes. As I stepped out of the house, Google Assistant sent me an alert on my phone, reminding me that it might rain today and I should carry an umbrella. When I was finishing up at work, the assistant sent me an alert on my phone again reminding me to pick up my bicycle from the shop in the evening. When I came home, it alerted me that I had to check-in for a flight that I am taking the following day, gave me the weather forecast for the duration of my trip to Jakarta and made a special folder with all my travel documents and itinerary in it. As I was packing, it read out things that I might find of interest on the trip and bookmarked things that I instructed it to.</p>
<p style="text-align: justify; ">After packing was done and I was chilling on the couch, instead of picking up the book that I was in the middle of — as is my habit on most evenings — I talked with Google Home, as it told me bad jokes, dad jokes, and jokes that were specifically about things that I wanted. It also introduced me to multiple apps where I played trivia games for an hour. As the evening wore on, the assistant asked me if I needed an alarm for the next morning — something I generally do myself on my phone — and it set up an alert for the train timings to the airport for the next evening. It took me a while to realise that in less than 48 hours, Google Home has so insidiously infiltrated my life that all my older habits of consuming information, news and entertainment are now curated and controlled by its algorithmic design. More than that, my conditions of remembering, anticipating and planning are now also structured by the rhythms of its artificial intelligence.</p>
<p style="text-align: justify; ">The uncanny thing about this AI assistant is not that it performs extraordinary tasks, but that it picks up ordinary tasks and trains me to do them through it. Like any assistant, its value and worth is precisely in how natural and default it has become in such a short period. I was so freaked out by its natural presence in my life, reordering years of habits and schedules, that I looked straight at its glowing dots and asked it to shut down. Interestingly, that is the first thing that it refused to do — the assistant cannot power down just on a voice command. I need to physically move to the table, touch it and pull the plug, as its gently glowing dots pulsate at me, perhaps, with sorrow, perhaps with malignant intent. I just shut down the assistant and I felt a strange sense of silence flowing through me. Just when I was savouring it, my phone buzzed. The Google Assistant sensed that the home device is shut down and so it has now appeared on the phone. It is waiting, listening, for me to say “Hello Google” so that it springs back to life.</p>
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For more details visit <a href='https://cis-india.org/raw/indian-express-august-26-2018-nishant-shah-digital-native-playing-god'>https://cis-india.org/raw/indian-express-august-26-2018-nishant-shah-digital-native-playing-god</a>
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No publishernishantResearchers at WorkDigital Natives2018-09-04T16:43:43ZBlog EntryDigital Native: Double Speak
https://cis-india.org/raw/indian-express-august-12-2018-nishant-shah-digital-native-double-speak
<b>Aadhaar’s danger has always been that it opens up individuals to high levels of vulnerability without providing safeguards.</b>
<p style="text-align: justify; ">The article was published in <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/digital-native-aadhaar-double-speak-5300540/">Indian Express</a> on August 12, 2018.</p>
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<p style="text-align: justify; ">This has been a month of Twitter drama. In the latest episode, Twitter exploded once again with RS Sharma, the chief of the Telecom Regulatory Authority of India (TRAI). Sharma revealed his <a href="https://indianexpress.com/article/what-is/what-is-aadhaar-card-and-where-is-it-mandatory-4587547/">Aadhaar</a> number on Twitter and challenged the world (#facepalm) to do their worst. The Twitterati moved quickly and decided to go 50 Shades of Grey on Sharma.</p>
<p style="text-align: justify; ">In less than 24 hours, French security researcher Elliot Alderson, who has been systematically showing vulnerabilities in Aadhaar’s technical infrastructure, fished out Sharma’s personal address, birth date, email, alternate phone number, and PAN number. A few other ethical hackers got hold of his bank account details and used <a href="https://indianexpress.com/about/paytm/">Paytm</a> apps to transfer money to one of his bank accounts. Sharma made a grandstand of how this information is not “state secret” and that this was already peppered across the internet for anybody to find. The UIDAI, while calling his tactics a cheap hack, announced that the Aadhaar database was not “hacked” to retrieve this information and that our precious private data is safe in those hands.</p>
<p style="text-align: justify; ">What remains really bizarre, in both the responses from Sharma and the UIDAI, however, is their willing blindness to what networked information systems do and look like. There are three main points to consider here. Sharma, marked by privilege, protected by power, and confident in his ability to protect himself in case of threat, might dismiss this private information as non-critical. However, what he fails to realise is that the same data, for somebody in a precarious condition might be sensitive enough to have their life collapse on them. On the nefarious digital worlds of the Indian web, where women are regularly threatened with rape and death as a form of silencing them, where queer people are stalked and followed in real life for blackmail and abuse, where resistant actors find their families threatened, this information in the public domain could literally be a matter of life and death. In the past, with much less information available, we have seen how specific communities could be targeted in times of communal tension and violence. The fact that the head of TRAI cannot look beyond his gilded privilege to the conditions of precariousness that data leaks like these could lead to is shameful.</p>
<p style="text-align: justify; ">Perhaps, even more alarming is the UIDAI’s consistent myopic focus on what constitutes safe data. While I have no doubt that the incredible engineers and security experts are working hard to keep the Aadhaar data secure, the Twitter ethical hackers were not making claims of hacking a database at all. They were merely demonstrating why centralised unique ids, which perform acts of causative correlation, have the capacity to build surveillance states without even meaning to. Their data exposure is indicative of the fact that while Aadhaar itself does not carry much information, the linkages it makes with multiple other databases — tax offices, bank accounts, public services, emails, phone numbers, etc. — can expose information profiles without our consent. In fact, the danger of Aadhaar has never been that as a technical system it doesn’t work. The threat that it posits is that as a social and a cultural transaction system it opens up individuals to high levels of precariousness without building privacy safeguards for those who might fall through the cracks.</p>
<p style="text-align: justify; ">What remains the most disappointing in this entire piece of melodrama is that the conversations keep on unfolding at two different registers. The Aadhaar activists have been asking not for a dismantling of the system but to build ethical, compassionate, flexible and constitutional checks and balances at the core of the system. Ever since its inception, the demand has been clear: build privacy, security, safety, and human care into the DNA of the system, and not in its afterthought. The UIDAI has persistently neglected and willfully dismissed these demands, thus privileging the security of their infrastructure and data over the safety of their citizens.</p>
<p>
For more details visit <a href='https://cis-india.org/raw/indian-express-august-12-2018-nishant-shah-digital-native-double-speak'>https://cis-india.org/raw/indian-express-august-12-2018-nishant-shah-digital-native-double-speak</a>
</p>
No publishernishantResearchers at WorkDigital Natives2018-09-04T15:22:59ZBlog EntryDigital Native: Hashtag Along With Me
https://cis-india.org/raw/digital-native-hashtag-along-with-me
<b>A hashtag that evolved with a movement.</b>
<p style="text-align: justify; ">The article was published in <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/digital-native-hashtag-along-me-5279453/">Indian Express</a> on July 29, 2018.</p>
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<p style="text-align: justify; ">Hashtags generally come with shelf lives and expiry dates. They come to life in a moment of public excitement and then slowly peter out as the attention shifts to something else. Even the most viral hashtags, which contain all the visceral power of explosive emotion, quickly get replaced by the next big thing. Hashtags have been critiqued as inefficient tools for activism. Because they absorb so much energy and attention, only to fade.</p>
<p style="text-align: justify; ">While it is true that in the rapidly overloaded information cycles of social media, hashtags might disappear in due time, maybe we need to think of their disappearance as hibernation rather than forgetting, being archived to memory rather than being lost to recall. Perhaps, it is not yet time to wash our hands of hashtag-based activism, because they do not stay in continued attention. Maybe, it is possible that even when hashtags might not be trending and garnering eyeballs, in their very presence and emergence, they transform something and catalyse actions that take incubation cycles longer than the accelerated digitalisation allows for.</p>
<p style="text-align: justify; ">Recently, this reminder came when I saw #NotGoingBack trending on Twitter. In 2013, when the Supreme Court of India overturned the Delhi High Court’s judgment reading down Section 377 of the Indian Penal Code, it was a moment of despair for human rights and queer communities that fight for their right to life and love. The judgment reinforced shame, persecution and pain that the queer community in India faced because of an arcane law that punished consenting same-sex love.</p>
<p style="text-align: justify; ">In that moment of despair, fighting against the oppression by law and in validation of #queerlivesmatter, a hashtag was born: #NotGoingBack. The hashtag referred both to the metaphorical closet that this judgement would force queer people back into, and also to a political determination of not accepting this verdict — of not going back on our commitments to build diverse, inclusive, and safe societies for all our people. #NotGoingBack captured the narratives of despair, but also the collective resolve to continue fighting for a nation that is for everyone, in 2013.</p>
<p style="text-align: justify; ">Since then, it has resurfaced at different points during moments of hope — like the NALSA judgement that legalised the rights of trans-gender people to be identified as the third gender, or, in moments of pain — when we heard of queer people killing themselves, unable to bear the social stigma of being criminalised for their right to love. The hashtag has continued to come up, when legal fights to protect queer rights and lives have proceeded, or when attention had to be drawn to the inhumane reports of murder, torture, rape and imprisonment that followed.</p>
<p style="text-align: justify; ">In July 2018, when the new bench constituted by the Supreme Court agreed to question the re-criminalisation verdict, and started hearings about the constitutional validity of this judgment, the hashtag returned in full force — and unlike the other times, it was also suffused with love, hope, and solidarity of a large community of queer, queer-allied, and queer-friendly people who supported this revision. It has been extraordinary to see how public support has changed in the five years since the hashtag made its first appearance. More and more people have realised that while this is a question of queer rights, it is also a question of human rights, and how we live and love. The 2013 verdict suggested that the people were not ready to accept queer lives. The 2018 bench has clearly opined that the role of the court is to protect the people based on constitutional rights, not to pander to populism.</p>
<p style="text-align: justify; ">And yet, what has been inspiring is that the popular response to decriminalisation has been overwhelmingly positive. To the extent that even the conservative government at the centre has indicated that it will not challenge the wisdom of the court if it decides to read down Section 377. As we await the final judgment that promises to be historic and hopeful, we cannot deny the indefatigable commitment, movement and protest that the lawyers, activists, and queer community leaders have invested in making this happen. At the same time, it is also a good indicator of how hashtags live, morph, and re-emerge across longer timelines. We need to start recognising them not only in their fruit-fly like presence but as catalysts for longer movements.</p>
<p>
For more details visit <a href='https://cis-india.org/raw/digital-native-hashtag-along-with-me'>https://cis-india.org/raw/digital-native-hashtag-along-with-me</a>
</p>
No publishernishantResearchers at WorkInternet GovernanceDigital Natives2018-08-01T00:25:04ZBlog EntryDigital Native: How smart cities can make criminals out of denizens
https://cis-india.org/raw/indian-express-july-15-2018-nishant-shah-digital-native-the-citys-watching
<b>People download information and share it without knowing about the intellectual property rights. On social media bullying, harassment and hate speech find easy avenues.</b>
<p style="text-align: justify; ">The article was published in <a class="external-link" href="https://indianexpress.com/article/express-sunday-eye/digital-native-the-citys-watching-5258165/">Indian Express</a> on July 15, 2018.</p>
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<p style="text-align: justify; ">I first heard about smart cities in 2003. Sitting in India, it seemed to be a very strange concept being developed in the Netherlands, where the planners were trying to arm an entire city with smartness. The idea was that if we deploy enough cameras, devices that see, machines that hear, and data connectivity that envelopes the city in a seamless cloud, it might lead to more order, discipline, and control. To me that felt like a strange experiment because under all of those different imaginations of the city as a neat, organised, controlled environment, were assumptions that were alien to my Indian sensibilities.</p>
<p style="text-align: justify; ">It was strange to look at all the promises that “smartness” would deliver — it would make human life easier. It would increase safety and create order out of chaos. It would build new lifestyles that are filled with assistive technologies. In all of these, was the imagination of the city as a laboratory — controlled and efficient, as opposed to riotous and serendipitous. The cities were positioned as filled with intention, so that the interruptions of people, animals, festivals, traffic and crowds would be removed through the deployment of these digital devices and networks. What needed to be preserved was the city and its infrastructure, rather than the individuals and communities that make the city alive and exciting. We wanted our infrastructure to be smart, taking decisions on our behalf, and shaping our lives through the algorithmic protocols that they were coded to embody.</p>
<p style="text-align: justify; ">In that faraway time, these had felt like idle speculations. Fifteen years on, I have now come to realise that the biggest motivation for building smart cities was not really facilitating human movement, habitation and habits. Indeed, at the heart of the smart city project was the setting up of a massive surveillance apparatus that would clinically diagnose the unwanted people and processes in the city, and surgically remove them — with the assistance of predictive technologies that would be implemented in policing and planning these city spaces.</p>
<p style="text-align: justify; ">Smart cities were not constructed to make people’s lives easier. They were constructed because, increasingly, all the people in a city are imagined as “users”, who need to be instructed through terms of services, how they must behave and live in these city spaces. One of the biggest cultural turns in the massification of the digital web was that almost all users were imagined as potential criminals by the very virtue of them being connected. Internet service providers and regulators knew that if people are connected, they will be violating the law at some point or another, sometimes unknowingly. People download information and share it without knowing about the intellectual property rights. On social media bullying, harassment and hate speech find easy avenues. The largest traffic on the internet is for pornographic and often banned material which finds its audiences on the connected web. Spammers, viruses, hijacked machines, and, often, searches for unexpected items lead people onto the dark web where the questionable human interactions happen frequently.</p>
<p style="text-align: justify; ">The introduction of the digital terms of services was essentially to presume that the user was a potential criminal who leases hardware and software, and, platforms from proprietary companies and governments could then control and discipline the user through comprehensive surveillance practices. Construction of smart cities performs a similar function in the physical space. Instead of thinking about citizens as co-owners who shape city spaces, smart cities establish a service level agreement with its occupants, and reduces them to users. Any deviation results in punitive action or devaluation, often curbing the movement, and the rights of belonging to the city spaces.</p>
<p style="text-align: justify; ">While it is true that smart technologies can facilitate certain aspects of human life, they depend on unfettered data collection, predictive profiling, correlative algorithms and conditions of extreme invasion and control — which are all predicated on the idea that you will falter. And when you do, the technologies will be there to witness, record, archive, and punish you for the daily transgressions till you are wiped into becoming a predictable, controlled, cleaned up drone that travels in docility across the networked edges of the city. We will be assimilated. Resistance will be futile.</p>
<p>
For more details visit <a href='https://cis-india.org/raw/indian-express-july-15-2018-nishant-shah-digital-native-the-citys-watching'>https://cis-india.org/raw/indian-express-july-15-2018-nishant-shah-digital-native-the-citys-watching</a>
</p>
No publishernishantResearchers at WorkInternet GovernanceDigital Natives2018-08-01T00:19:23ZBlog EntryDigital Native: The bigger picture
https://cis-india.org/raw/indian-express-july-1-2018-nishant-shah-digital-native-bigger-picture
<b>For all our sleek machines, we are slaves to the much larger Internet of Things.</b>
<p style="text-align: justify; ">The article was published in <a class="external-link" href="https://indianexpress.com/article/technology/social/digital-native-the-bigger-picture-5239747/">Indian Express</a> on July 1, 2018.</p>
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<p style="text-align: justify; ">There was a time, at the turn of the millennium, when we were trying to cope with the fact that we live with sapient technologies. It was new, to be thinking of cohabitation with things that speak, interact, listen, and act in tandem with us. I still remember the time when the first pagers and cellphones arrived — how difficult it was for people to figure out the social etiquette for living with these devices.</p>
<p style="text-align: justify; ">From those early days, we have come a long way. Digital things are everywhere — and we talk to them everywhere and everywhen. On a regular day, our phones are on our dining tables, our devices are buzzing with notifications silently in our pockets, and they are guiding us in our everyday practices. They are not just bringing us information but also listening to us, pre-empting our moves, doing things that we have not even imagined yet. Living with technologies is old — the new normal is living in technologies.</p>
<p style="text-align: justify; ">I was recently reminded by a research team that the cars we drive are giant super-computers with engines. That a new car on the roads has more computational processing power than the land-rover on Mars. Our cars are indeed computing devices and we sit in them, depending on a variety of computational processes to keep us safe, as we are hurled at high speeds ahead. Our smart homes, too, are slowly becoming sapient surfaces with specific functions. Microwaves that remember meal times, coffee machines that sense our proximity and start brewing or refrigerators that keep track of our expired food — they are all very basic computing devices that we are already used to.</p>
<p style="text-align: justify; ">However, our life is not just with the devices but the immense networks of other devices that they connect with. I got reminded of this very starkly on a recent trip to India, when I realised that the SIM card that I had bought the last time has been deactivated for non-use. At the same time, procuring a new SIM was going to need patience, time and <a href="https://indianexpress.com/article/what-is/what-is-aadhaar-card-and-where-is-it-mandatory-4587547/">Aadhaar</a> authentication, which won’t happen at the airport. Additionally, there were no wifi hotspots to use in the middle of the night. Thus started the longest night of my life. In that four-hour digital blackout, I found myself thinking of my condition as a state of disconnectedness, of paralysis. I was surrounded by my two phones (don’t ask), my iPad, my laptop, and, armed to the teeth with charging cords and power-banks. Yet, none of them were of any use.</p>
<p style="text-align: justify; ">Once disconnected from the cloud that caters to my entertainment and the services that keep me talking, it was as if all my devices were useless. I scrolled through multiple screens and then gave up, resigning myself to looking at others with data, with malignant longing. It was with great shock that I realised that my devices are only gateway machines. Despite all the money and effort I have spent in selecting specific hardware combinations and care equipment, without their capacity to speak to other machines-servers, controllers, nodes — they are almost entirely pointless.</p>
<p style="text-align: justify; ">So used am I to instant interaction, reciprocation and feedback with my devices, I forgot that I am actually in conversation with an Internet of Things that far exceeds my immediate intimacy with my personalised screen. Somewhere in there is a powerful reminder of why data protection and security are so critical, but also fragile in the connected Web. Because we can do almost anything that we like to keep our individual devices secure, but the large networks that give them life and animate them are completely out of our control. In the face of this uncontrollable void, the best we can do is hope that things will be safe. And that illusion is not going to last long — in these moments of disconnection, one realises it. Thankfully, before the head got filled with the dark side of digital connectivity, I chanced upon an old movie I had saved on my laptop to show in a class once. It was Wall-E. I decided to just watch that film about a world where the only live thing was a robot, and in some strange way, found it very comforting.</p>
<p>
For more details visit <a href='https://cis-india.org/raw/indian-express-july-1-2018-nishant-shah-digital-native-bigger-picture'>https://cis-india.org/raw/indian-express-july-1-2018-nishant-shah-digital-native-bigger-picture</a>
</p>
No publishernishantResearchers at WorkInternet GovernanceDigital Natives2018-08-01T00:11:57ZBlog EntryDigital Native: Cause an Effect
https://cis-india.org/raw/indian-express-nishant-shah-june-17-2018-digital-native-cause-an-effect
<b>Aadhaar is a self-contained safe system, its interaction with other data and information systems is also equally safe and benign.</b>
<p style="text-align: justify; ">The article was published in the <a class="external-link" href="https://indianexpress.com/article/technology/social/digital-native-cause-an-effect-5219977/">Indian Express</a> on June 17, 2018.</p>
<hr style="text-align: justify; " />
<p style="text-align: justify; ">Statistically, it has been proven, that the consumption of ice cream in the country increases significantly in the summer months. In the same months, the number of housebreak incidents also increase. It might be possible, though ridiculous, to now make an argument that eating ice cream leads to increased frequencies of housebreakings, and, hence, sale and consumption of ice cream should be regulated more rigorously. The humour in this situation arises out of the fact that we know, at a very human level, that correlation is not the same as causation.</p>
<p style="text-align: justify; ">We know that just because two things happen in temporal or spatial proximity with each other doesn’t necessarily mean they are connected or responsible in a chain of events. This is because human communication is designed to make a distinction between cause-and-effect relationship and happened-together relationship between two sets of information.</p>
<p style="text-align: justify; ">However, when it comes to computation, things turn slightly different. Within the database logics of computation, two sets of data, occurring in the same instance, are subjected to a simple scrutiny: Either one of them is linked with the other, or, one of the two is noise, and, hence, needs to be removed from the system. Computation systems are foundationally anchored on logic. Within logical systems, all the events and elements described in the system are interlinked and have a causal relationship with each other. Computational learning systems, thus, do not have the capacity to make a distinction between causal and correlative phenomena.</p>
<p style="text-align: justify; ">This is why computation systems of data mining and profiling are so much more efficient than human cognition. Not only are these systems able to compute a huge range of data, but they are also able to make unprecedented, unforeseen, unexpected, and often unimagined connections between seemingly disparate and separate information streams. I present to you this simplified notion of computer logic because it is at the heart of the biometric identity-based debates around <a href="https://indianexpress.com/article/what-is/what-is-aadhaar-card-and-where-is-it-mandatory-4587547/">Aadhaar</a> right now. Recently, Ajay Bhushan Pandey, CEO, UIDAI, wrote an opinion piece that insisted that the data collective mechanisms of Aadhaar are not only safe but also benign. His opinion is backed by Bill Gates, who also famously suggested that “Aadhaar in itself” is not dangerous.</p>
<p style="text-align: justify; ">And, in many ways, Gates is right, even if Pandey’s willful mischaracterisation of Gates’s statement is not. For Gates, a computer scientist looking at the closed architecture of the Aadhaar system, it might appear, that in as much as any digital system could be safe, Aadhaar is indeed safe. In essence, Gates’s description was, that as a logical system of computational architecture, Aadhaar is safe, and the data within it, in their correlation with each other, does not form any sinister networks that we need to worry about.</p>
<p style="text-align: justify; ">However, Pandey takes this “safe in itself” argument to extend it to the applications and implementations of Aadhaar. He argues that because Aadhaar is a self-contained safe system, its interaction with other data and information systems is also equally safe and benign. In this, Pandey, either out of ignorance or willful mischaracterisation, confuses correlation with causality. He refuses to admit that Aadhaar and the biometrics within that are the central focal point around which a variety of data transactions happen which produce causal links between disconnected subjects.</p>
<p style="text-align: justify; ">Thus, the presence of a digital biometric data set might not in itself be a problem, but when it became the central verification system that connects your cellphone with your geolocation data, your presence and movement with your bank account and your income tax returns, your food and lifestyle consumption with your medical records, it starts a causal link between information which was hitherto unconnected, and, hence, considered trivial.</p>
<p style="text-align: justify; ">The alarm that the critics of Aadhaar have been raising is not about whether the data on Aadhaar is safe or not, but, how, in the hands of unregulated authorities, the correlations that Aadhaar generates and translates into causal profiles have dire consequences on the privacy and liberty of the individuals who carry the trace of Aadhaar in all facets of life. Pandey and his team of governors need to explain not the safety of Aadhaar but what happens when the verification information of Aadhaar is exploited to create non-human correlations of human lives, informing policy, penalisation and pathologisation through these processes.</p>
<p>
For more details visit <a href='https://cis-india.org/raw/indian-express-nishant-shah-june-17-2018-digital-native-cause-an-effect'>https://cis-india.org/raw/indian-express-nishant-shah-june-17-2018-digital-native-cause-an-effect</a>
</p>
No publishernishantResearchers at WorkAadhaarDigital Natives2018-06-26T15:21:01ZBlog EntryDigital Native: Web of Wander
https://cis-india.org/raw/indian-express-nishant-shah-may-20-2018-digital-native-web-of-wander
<b>The idea of travel as a way of expanding our horizon has now been made redundant.</b>
<p style="text-align: justify; ">The article was published in the <a class="external-link" href="http://indianexpress.com/article/technology/tech-news-technology/digital-native-web-of-wander-5183090/">Indian Express</a> on May 20, 2018.</p>
<hr style="text-align: justify; " />
<p style="text-align: justify; ">The promise of connected digital networks — that which we now call the internet — was to replace space with time, as the unit of our life. Space has been critical in thinking of our units of a private, personal, social, collective and political organisation. Space had defined our notions of friendship, intimacy, family, society, and sociality. It seemed like a preposterous idea at that time, about four decades ago, to imagine that space would become less relevant in configuring our sense of who we are and how we relate to the world. In the early days of the internet, when people were still working on clunky connections and text-based interfaces, this idea of proximity being replaced by temporality, was relegated to the realms of sci-fi fantasy.</p>
<p style="text-align: justify; ">Now, our friends are not defined by proximity but through <a href="http://indianexpress.com/about/facebook/">Facebook</a> algorithms. We have come to learn that we might have more in common with a person halfway across the globe than with somebody who might be living next door. We think of global news as local news, consuming faraway information in real time, and being invested in the politics of spaces we have never visited. In IT-service countries like India, entire shadow cities have been built where people define their working times, rhythms, and, even their names, based on the distant geographies they work in — even when located in the back-processing offices in Bengaluru, Gurugram, and Hyderabad. We have started thinking of information as streams of time, and, increasingly, our digital practices have been space independent as we move our life to the cloud.</p>
<p style="text-align: justify; ">And yet, we remain enslaved to the geographies of our living and the materiality of our devices. Somebody might be just a click away, but they are also not always available because of the distances in space. Information might be easily available and ready to stream, but without the context of other people sharing and making meaning of it, there might be no relevance or urgency to it. We might lose ourselves in online role-playing games and immerse in social media conversation that makes us forget where we are. But none of it has actually made space irrelevant. If anything, as we become informationally overloaded subjects, and continue to invest all our time on digital screens, space has become a premium and travel has taken on new connotations.</p>
<p style="text-align: justify; ">Once upon a time, when people talked about travel, it was a journey towards something — to discover new people, cultures, rhythms of life and ways of living. Travel carried with it a sense of purpose: to find more, learn more, explore more and enrich our lives with the experiences of diversity that the world holds for us. The presumption was that we live small and sheltered lives, and travel gifts us new horizons. This idea of travel has now been made redundant for the contemporary information subjects. At the speed of a click, we now have access to information of the world, often in real time, in ways that we could never have imagined. Our cultural references are global, our cuisine, too, is multicultural. We talk of shows and communities that are global. Travel is now just another data stream that adds to this milieu of the informationally overloaded subject.</p>
<p style="text-align: justify; ">The digital does not change travel. It does not make travel unnecessary. It doesn’t shrink the world or make it flatter. Instead, because it gives us access to the world already, it makes us ask questions of why we travel and what do we get out of it. The digital access through augmented reality, through virtual reality, through immersive media, and through connected networks, helps us ask a question again of why we travel, and subsequently, what we travel for and what we travel to. Digital travels are travels with an intention, with a purpose, and with a responsibility that makes it necessary for us to connect with the local in a new way. The digital platforms for travel – from Couchsurfing to Wikitravels, from augmented maps to TripAdvisor discussion boards — are a way of showing us the alternative that is no longer the expected brief. They are ways of finding communities, of ethical engagements and new modes of interaction where we take other roles than just being tourists, and become new subjects of critical discovery and exploring horizons with a purpose.</p>
<p>
For more details visit <a href='https://cis-india.org/raw/indian-express-nishant-shah-may-20-2018-digital-native-web-of-wander'>https://cis-india.org/raw/indian-express-nishant-shah-may-20-2018-digital-native-web-of-wander</a>
</p>
No publishernishantResearchers at WorkDigital Natives2018-06-01T00:04:51ZBlog EntryDigital native: What’s in a name? Privilege
https://cis-india.org/raw/indian-express-nishant-shah-september-10-2017-digital-native-what-s-in-a-name-privilege
<b>Anonymity-based internet apps like Sarahah may not be as vicious for those surrounded by the comfort of social status. If your experience of Sarahah has been positive, it might be good to reflect on your own cultural and social capital.</b>
<p style="text-align: justify; ">The article was published in the <a class="external-link" href="http://indianexpress.com/article/technology/social/digital-native-whats-in-a-name-privilege-4835295/">Indian Express</a> on September 10, 2017.</p>
<hr style="text-align: justify; " />
<p style="text-align: justify; ">After days of witnessing the brouhaha around Sarahah, I finally gave in and signed up for an account. Having been a part of the rise and fall of other similar anonymity-based spaces like QOOH, Secret, Yikyak; and, having lived out shamefully long hours on Internet-trawling platforms like Reddit, I was more or less ready for yet another app that invited the world to write to me anonymously, with no option of replying or engaging meaningfully.</p>
<p style="text-align: justify; ">When I signed up for it and shared the link on my social networks, I braced myself for the barrage to begin. As I went along with my usual day, with an eye on the app, the notifications started pouring in. Instead of the vicious and vitriolic tripe that I have come to expect from the anonymous message, my app was singing outpourings of love and celebration of different relationships. Friends shared memories that they wanted to re-live. Students wrote in with messages of joy, filling me with proxy pride at the wonderful young people I get to work with. Colleagues and acquaintances sent messages of celebration. One reluctant person regretfully told me that they find my work shallow but if I am successful doing it, then more power to me.</p>
<p style="text-align: justify; ">The invitation text on Sarahah says, “Say something constructive”, and it looked like people have been so well-conditioned to listening to bot-messages that they were actually following the instructions to the T. A few days of this euphoric validation from my social networks made me walk on clouds and smile at unsuspecting strangers. I also started thinking why people berate these anonymous app when they are such a wonderful celebration of a mediated social world, where performances of affection and appreciation are dwindling.</p>
<p style="text-align: justify; ">It would have been easy for me to dismiss the growing alarm around cases of bullying, harassment, threats, and destructive messages that others have experienced on this app. Absorbed in just my own bubble, I could insist the need for these kinds of platforms, ignoring the experiences of others. I had to remind myself that this super-positive response I have had in the last three weeks is not because of the nature of the app, but because of a confluence of privilege, sociality and demography inherent on my social networks.</p>
<p style="text-align: justify; ">As an independent expat living in Europe, with jobs that back me up with cultural and economic capital, and with years of fluency and familiarity with the medium that I am engaging in, I am not an easy target. If barbs, jabs, insults and threats had made their way to me, not only would I be able to take it in my stride and shake it off, but would, possibly, be able to reciprocate in ways where I would find myself on the winning end. I also live in the comfort of knowing that if there was ever a public brawl, I have the cushion of networks, which would not only come to my defence but also protect me from further repercussions of such events. Also, much as I would like to be otherwise, I am not young. I moved out of the digital natives demography a few years ago, and the social networks that I have created around me comprise people who I know to be mature and sensitive. I would have been shocked if any of them had engaged in acts of bullying or vicious attacks.</p>
<p style="text-align: justify; ">These are all affordances that might appear natural to me because they are a part of my everyday experience, but I need to recognise these as privileges. If your experience of Sarahah has been positive, it might be good to reflect on your own cultural and social capital. Historically, those who carry the knapsack of privileges with ease, have never found themselves at the centre of bullying, intimidation or harassment. Those are always saved for minorities, people who do not fit, people who are marked by precariousness in a way that does not even give them the voice to narrate their stories or the capacities to deal with the abuse that is sent their way. It is very easy to just look at our experiences, shaped by privilege, and use it to dismiss the pain, sorrow and the turbulence that is often reserved for women, people of colour, people defined by markers of language, literacy, location and class. It is necessary to remind ourselves that the personal is not a symptom of the universal experience. More often than not, it is only a testimony of the extreme customisation that the digital world offers, so that, ensconced in our own filtered bubble, we can easily forget and devalue those who suffer through other conditions.</p>
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For more details visit <a href='https://cis-india.org/raw/indian-express-nishant-shah-september-10-2017-digital-native-what-s-in-a-name-privilege'>https://cis-india.org/raw/indian-express-nishant-shah-september-10-2017-digital-native-what-s-in-a-name-privilege</a>
</p>
No publishernishantResearchers at WorkDigital Natives2017-10-13T00:51:04ZBlog EntryDigital native: You are not alone
https://cis-india.org/raw/indian-express-nishant-shah-august-27-2017-digital-native-you-are-not-alone
<b>Away from the guidance of adults, the internet can be a lonely place for youngsters, pushing them towards self-harm.</b>
<p style="text-align: justify; ">The article was published in the <a class="external-link" href="http://indianexpress.com/article/technology/social/digital-native-you-are-not-alone-the-blue-whale-challenge-4813434/">Indian Express</a> on August 27, 2017.</p>
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<p style="text-align: justify; ">We have always known that the World Wide Web is a terrifying space. From the vicious rickrolling on Redditt to the lynch mobs on Twitter, we have seen and heard enough to know that when it comes to the social web, nothing is sacred and nobody is safe. As the web exposes the dirty, dangerous, and forbidden desires of our collective depravity, there is a growing concern for the safety of digital natives who come of age online.</p>
<p style="text-align: justify; ">Children are taught to identify signs of danger, protect themselves from strangers, and remain alert when alone in public because we know that despite decades of governance, our physical spaces are not free from danger. However, we do not stop children from going out. Instead, we assign signposts and take responsibility to look out for young people who might end up in trouble because of their naiveté or poor judgement.</p>
<p style="text-align: justify; ">However, when it comes to the connected web, the youth don’t have the comfort of this buffering adult, who might guide, protect and direct them in difficult situations. The lives of digital natives are so new that most elders in their life do not have a sense of what is happening there. For most digital natives, the foray into the world of connected media is unchartered territory of collective trial and sometimes ruinous error. It puts them in a condition of profound vulnerability.</p>
<p style="text-align: justify; ">On the one hand, they are being subjected to incredible risks of bullying, exposure, manipulation and coercion by strangers on the web. On the other hand, they know that their teachers, parents or mentors are going to be useless in giving productive advice. This only gets compounded by the fact that most elders think removing access to these spaces would put an end to the problem — a solution that can lead to such extreme isolation that the young victim would prefer to struggle in that situation rather than go to an elder.</p>
<p style="text-align: justify; ">It is from these conditions of digital loneliness that we see the horrors of internet phenomenon like the Blue Whale. Disguised as a game, Blue Whale is not really a game but a finely orchestrated circus of violence that preys upon young teens struggling with depression. An anonymous coordinator, through temptation, coercion, threats and manipulation over 49 days, instigates the player to harm themselves and, on the 50th day, to take their own life and broadcast it online.</p>
<p style="text-align: justify; ">Blue Whale has now reportedly claimed victims in more than 21 countries and despite governments, schools and parents on the vigil, it continues to replicate on the darker nodes of the web. We know from the past that attempts at censorship or education are only going to take us so far. Since the Blue Whale reared its head in India, I get asked many times by concerned parents and teachers how they can stop this from happening to their children. Trying to impose bans or take away access is not the way forward. Here are three strategies you could try to let those digital natives in your life know that they are not alone:</p>
<p style="text-align: justify; ">Be a part of the digital world. One of the easiest responses that a lot of older people have is that they don’t understand technology. They roll their eyes at the social web and reminisce about how, when they were young, things were better. The web isn’t an additional thing for digital natives — it’s central to their growing up. The more you exclude yourself from it, the more they are going to find it difficult to talk to you about it. An easy way of doing this might be to set up family social time online. Just like your Sunday lunch, you have a Friday evening online time, where you talk, play, interact, share, make videos, pass comments and traverse the digital web together.</p>
<p style="text-align: justify; ">Learn with them. It is OK to admit that the digital natives know more about how to Boomerang and what filters to use on Snapchat. You are not competing with them for expertise. Instead, if you put yourself out there as a learner and ask for their advice, you’d be surprised at the nuanced information they might be able to give you.</p>
<p style="text-align: justify; ">Troubleshoot together. The internet is essentially a space for tinkering. Most digital natives learn by experimenting and, when things collapse, they learn from each other. The next time you face a problem with your gadget or can’t figure out a functionality, don’t just ask somebody to sort it out for you. Instead sit with the digital native — learn with them and show that you can take control once you have the information at hand.</p>
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For more details visit <a href='https://cis-india.org/raw/indian-express-nishant-shah-august-27-2017-digital-native-you-are-not-alone'>https://cis-india.org/raw/indian-express-nishant-shah-august-27-2017-digital-native-you-are-not-alone</a>
</p>
No publishernishantResearchers at WorkDigital Natives2017-09-12T13:22:14ZBlog EntryDigital native: Ever on the go
https://cis-india.org/raw/indian-express-nishant-shah-july-30-2017-digital-native-ever-on-the-go-digital-india-mobility
<b>It is time to insist that the infrastructure of digital India is accompanied by the infrastructure of care for the digital Indian.When the telephone was first introduced as a mass communication tool, one of the biggest fears was that it would allow people to lie and cheat at will.</b>
<p style="text-align: justify; ">The article was published in the <a class="external-link" href="http://indianexpress.com/article/technology/social/digital-native-ever-on-the-go-digital-india-mobility/">Indian Express</a> on July 30, 2017.</p>
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<p style="text-align: justify; ">It is time to insist that the infrastructure of digital India is accompanied by the infrastructure of care for the digital Indian.When the telephone was first introduced as a mass communication tool, one of the biggest fears was that it would allow people to lie and cheat at will.</p>
<p style="text-align: justify; ">The social fabric of existence till then, was built on the idea that communication happens between two people who are in close proximity of each other, and thus, are careful of what they say, because there can be immediate consequences to their words. Editorials were written and codes were established trying to figure out how we will deal with this increased distance. When mobile phones came into the market, these fears were intensified. Because, the telephone, at least, had the individual tied to a location and fixed in a particular context. Whereas the mobile phone meant that you could be anywhere and lie about it.</p>
<p style="text-align: justify; ">In her hilarious book on modern day etiquette, Talk to the Hand, Lynn Truss describes how she spent hours in public spaces eavesdropping on people, hoping to catch them in the middle of spectacular lying. She was disappointed when people on the train, when called by their partners and bosses, honestly confessed that they were, indeed, aboard a train. In the hours spent lurking in public spaces, never once did she uncover a juicy story of somebody sitting in a park and trying to convince somebody else that they were in the middle of work on a hectic day. Disappointed as she was by the lack of imagination shown by her fellow human beings, Truss does remind us that this new condition of being mobile because we have a mobile phone is one of the most liberating moments of digital telecommunications. And, largely, it is true — our everyday communication now no longer takes for granted that we could know where people are when we are talking to them. Ubiquitous mobile coverage and ever-ready connections mean that we could be interrupting people in their most intimate moments — of making love or doing the morning needful in the loo, or, we could be reaching out to them in moments of such extreme boredom, that they have started tweeting back at celebrities in the hope of making a human connection.</p>
<p style="text-align: justify; ">This mobility has been celebrated as a part of our digital make up. Especially with high speed mobile data and almost a seamless access to the web, we now seem to think of this distributed and fragmented nature of our being as the new real. Conversations on apps like WhatsApp continue across spaces and time zones almost seamlessly. Our physical and contextual locations change rapidly even in the course of just one Twitter war. With streaming services like Netflix offering multi-device access to our favourite shows, binge watching is not just limited to the favourite couch at home. A series that starts on the laptop at home, might continue on the phone as we walk down to the cab or train, and then shift to the tablet as we switch from device to device.</p>
<p style="text-align: justify; ">Mobility has become such a celebrated way of life that we now presume that, to be truly digital, we have to be truly mobile — the figure of the millennial digital native as the global citizen who navigates geographies, cultures, distances and time easily has emerged as the face of the digital. In our quest for mobile information, we have also created ourselves as mobile people. Mobility is now equated with flexibility and is an increasing skill that is required in new workforces. Mobility is rewarded and also incentivised by the labour markets that are supported by gig economies like Uber. The mobile body in its interaction with the mobile devices is the new normal.</p>
<p style="text-align: justify; ">And yet, it is good to remember that the mobility we see as natural and desirable is a condition of privilege. The mobile phone might have penetrated the last mile in developing countries but it does not guarantee meaningful access or inclusion of large parts of underprivileged communities in the mobility networks. Even as new digital competition lowers the threshold of access and affordability, it is good to remember that having a mobile and being mobile are not the same thing. We are slowly witnessing different kinds of users beginning to get onto mobile networks, but their connectivity is always going to be undermined — the mobility expected from the mobile bearing bodies can be afforded only by those who can calibrate lives without the established social safety nets of static living. A mobile life is a migrant life which has uprooted individuals from families, communities and contexts, which might have supported them in times of crises.</p>
<p style="text-align: justify; ">The mobile individual has to form new connections, forge new support systems, and learn to cope with the precariousness of mobility in a way that is unprecedented. Otherwise, the continued reports of depression, burn-out, breakdown and mental health issues that we find increasing in digital migrant populations, is only going to get dire. If we make mobility the precondition of being digital, it is time to insist that the infrastructure of digital India is accompanied by the infrastructure of care for the digital Indian.</p>
<p>
For more details visit <a href='https://cis-india.org/raw/indian-express-nishant-shah-july-30-2017-digital-native-ever-on-the-go-digital-india-mobility'>https://cis-india.org/raw/indian-express-nishant-shah-july-30-2017-digital-native-ever-on-the-go-digital-india-mobility</a>
</p>
No publishernishantResearchers at WorkDigital Natives2017-08-07T15:54:46ZBlog Entry