Centre for Internet and Society

Election panel rejects Google’s proposal for electoral services tie-up

praskrishna — 2014-01-31T08:58:01Z

EC had earlier signed a non-disclosure agreement with Google but had not shared or handed over any data to the Internet giant so far.

The article by Anuja and Moulishree Srivastava was published in Livemint on January 9, 2014. Lawrence Liang is quoted.

The Election Commission (EC) on Thursday rejected a proposal by Internet search engine operator Google Inc. to provide electoral information services to EC ahead of the general election due later this year. Google’s proposal, made earlier this week, was criticized by experts and political parties on the grounds of security.

Google, which deals with Internet-related services and products, had made a presentation at EC where it proposed to deliver voter facilitation services through a tie-up with the Commission.

“Google made a presentation to the Commission for electoral hook up services for citizens to help in efforts of the Commission for better electoral information services. However, after due consideration, the Commission has decided not to pursue the proposal any further,” EC said in a statement.

Its decision came at a meeting of senior EC officials on Thursday, called to discuss the proposal. Security was one of the main issues before it.

“Security and controlling the data were the main points which were considered. By ways of such a tie-up all the data would have been up for access. It was always a question of whether Indian laws would apply to it or not, so we decided against it,” a senior official from EC said.

PTI reported that the meeting was attended by the chief election commissioner V.S. Sampath and election commissioners H.S. Brahma and S. N. A. Zaidi.

The Times of India in a report on Sunday said there were concerns over the EC move to tie up with Google for voter registration.

EC had earlier signed a non-disclosure agreement with Google but it had not shared any data with it. The move was criticised by the ruling Congress party as well as the main opposition Bharatiya Janata Party. The legal cell of the Congress had written to EC raising concerns over national security and asking whether the tie-up would affect the electoral process. The BJP’s complaint was that stakeholders, including political parties, should have been consulted.

Experts say that in the event of such a tie-up, concerns about protection of privacy would have outweighed national security fears.

“The concern is not so much about national security as it is about privacy issues. This kind of database is too important and too powerful to be controlled by a private company. There have been too many instances of this kind of data being skewed and riots happening during the election process. Privately owned databases could lead to potential misuse of the data,” said Lawrence Liang, co-founder of Alternative Law Forum and chairman of the board at the Bangalore-based Centre for Internet and Society.

“It is not a question of how and what service Google could have provided for elections, but how the state can bring itself to provide that kind of service,” he said.

In the US, when George W. Bush was re-elected president in 2004, the company that manufactured the voting machines was accused of rigging the polls, Liang added.

Google called the EC’s rejection “unfortunate”, pointing out that the company has already helped governments with such services in countries like the Philippines, Egypt, Mexico and Kenya.

“It is unfortunate that our discussions with the Election Commission of India to change the way users access their electoral information, that is publicly available, through an online voter look up tool, were not fruitful,” Google said in a statement.

“Google will continue to develop tools and resources to make civic information universally accessible and useful, help drive more informed citizen participation, and open up new avenues for engagement for politicians, citizens, and civic leaders,” it added.

For more details visit https://cis-india.org/news/livemint-january-31-2014-anuja-moulishree-srivastava-election-panel-rejects-google-proposal-for-electoral-services-tie-up

Worldwide: International Privacy - 2013 Year in Review - Asia

praskrishna — 2014-01-31T08:44:20Z

Asian Data Privacy Updates

The article by Gonzalo S. Zeballos, James A. Sherer and Alan M. Pate was published in Mondaq's yearly review on January 8, 2014.

China

China's Personal Information Protection Law Proposal was submitted to the State Council in 2008, which was followed by the Ministry of Industry and Information Technology's non-binding Internet Information Services Market Order Provisions of 2011. However, little direct progress was made until the standing committee of the National People's Congress (NPC) introduced its Decision on Strengthening Internet Information Protection (the Decision) on December 28, 2012. Echoing Directive 95/46/EC in the EU by stipulating that the collection and use of information will be "legitimate, proper, and necessary," the Decision seeks to protect network information security; the lawful interest of citizens, legal persons, and other organizations; and safeguard China's security and social order through its Articles.

he Decision's first Article states that "[n]o organization or individual may steal or obtain in other illegal manners [ ] citizens' individual electronic information, sell or illegally provide citizens' individual electronic information to other persons." Instruction to Internet Service Providers (ISPs) continues, where providers must, among other activities:

Clearly indicate the purposes, methods, and scope of collection and use of citizens' data;
Obtain agreement from citizens before collecting their data;
Publicize rules for the collection and use of personal data;
Preserve the secrecy of collected data;
Not divulge, distort, or damage the data;
Refrain from selling or otherwise illegally providing the data to others; and
Adopt technical measures and other methods to ensure information security and prevent damage to or loss of the data.

Among the provisions of the Decision is Article Six, specifically directed at network service providers, whereby users of the services must "provide real identity information" prior to "website access," "fixed telephone, mobile telephone," "other surfing formalities," or "information publication services." In response to criticism that Article Six would be used to discourage whistleblowers and other Chinese dissention, the government-sponsored Xinhua News Agency argued that the Decision "will help, rather than harm, the country's netizens."

Japan

On May 24, 2013, the LDP-led ruling coalition directed the passage of the "Common Number" Bill through both Diet chambers. The Common Number Bill plans to assign every Japanese resident, including mid-to-long-stay foreigners and special permanent residents, a personal identification number beginning in January 2016. Additionally, a portal site through which people can check their social security records and other information via the Internet is planned for 2017. The numbering system was originally proposed in 2009, but remained quiescent until the LDP-New Komeito ruling coalition mustered sufficient support based, in part, on a philosophical foundation for fair social welfare and tax systems.

To oversee some aspects of the ID system, a third-party independent committee with independent authority will oversee allegations of data mishandling by public officials. Those who leak or illegally commercialize ID information will face up to four years in prison or a ¥2 million fine. While the use of a single number system has raised some concerns, including the potential for "forcible data-matching," the government push for support has focused on efficiencies in administration and easier detection of tax evasion and welfare fraud.

Malaysia

On November 15, 2013, the Personal Data Protection Act (PDPA) of 2010 was entered into force, introducing an omnibus privacy regime in Malaysia for the first time. This new regulation carries a host of requirements, including registration with the Personal Data Protection Department of Malaysia (PDPD) for a number of industries, including (among others) banking and financial institutions. The PDPA also includes the threat of severe consequences for non-compliance, including "fines for companies and/or fines and imprisonment for directors and officers of the company."

Khazaksthan

On November 26, 2013, Kazakhstani Law No. 94-V on Personal Data and its Protection came into force, defining such concepts as "personal data" among others, but left some ambiguity in how data might be transferred and/or stored internationally. It also contained a number of limitations: Law No. 94-V does not extend to the collection of personal data for personal and family needs; the use of information for the Kazakhstani National Archive; the collection, processing, and protection of personal data related to Kazakhstani state secrets; or the use of information related to intelligence, counter-intelligence, and criminal activities, within legal limits.

South Korea

Article 16 of South Korea's Personal Information Protection Act (effective September 30, 2011) was amended on August 6, 2013 to incorporate an affirmative obligation on the part of a personal information processor, requiring notification to data subjects that data subjects may deny consent for the collection of any personal information other than for any purposes under Article 15(1). This continues South Korea's stringent efforts to promote data privacy, and provides another instance of South Korea's articulation of a minimum data collection regime.

Singapore

Singapore's Personal Data Protection Act (PDPA), passed in 2012, went into effect on January 2, 2013, the same day Singapore's Personal Data Protection Commission (PDPC) was established; some portion of PDPA does not come into full effect until July 2, 2014. The PDPC followed-up the implementation of the PDPA with a further guidance note on September 24, 2013 which, among other topics, gave direction to organizations regarding notification requirements for the collection, use, or disclosure of personal data as well as the anonymization of personal data. This guidance outlined the use of 'cookies' for internet user's online activity, distinguishing in part between active consent on one hand, and "the mere failure of an individual to actively manage his browser settings" on the other.

Hong Kong

Revisions to Hong Kong's Personal Data (Privacy) Ordinance – Code of Practice on Consumer Credit Data – took effect on April 1, 2013. These revisions require consent prior to the use of personal data in the context of targeted, direct advertising, and instruct individuals that, while direct marketers must notify individuals of their opt-out right prior to using personal data for the first time, individuals may choose to opt out at any time at no cost to the individual opting out. The Ordinance also provides for the following penalties: if "the transfer of personal data to third parties [is] for gain, the maximum penalty is a fine of HK$1,000,000 and imprisonment for 5 years. For other direct marketing contraventions, the maximum penalty is a fine of HK$500,000 and imprisonment for 3 years."

India

While India currently adheres to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (Rules) enacted in 2011, the Centre for Internet and Society presented a new Privacy (Protection) Bill, 2013 (Bill), on September 30, 2013. The Bill seeks to further refine provisions of the Rules, with a focus on protection of personal data through limitations on use and requirements for notice. The collection of personal data would be prohibited unless "necessary for the achievement of a purpose of the person seeking its collection," and, subject to sections 6 and 7 of the Bill, "no personal data may be collected under this Act prior to the data subject being given notice, in such form and manner as may be prescribed, of the collection." The Bill acknowledges the collection of data with and without consent; the regulation of personal data storage, processing, transfer, and security; and discusses the different types of disclosure.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

For more details visit https://cis-india.org/news/mondaq-january-8-2014-gonzalo-s-zeballos-james-a-sherer-alan-m-pate-worldwide-international-privacy-2013-year-in-review-asia

Digital Citizens: Why Cyber Security and Online Privacy are Vital to the Success of Democracy and Freedom of Expression

praskrishna — 2014-01-08T04:59:10Z

Michael Oghia will give a presentation which will show why cyber security and online privacy are vital for democracy and freedom of expression.

In the time when Edward Snowden is fighting for both clemency and to be known as a brave whistle blower that exposed government wrongdoing, cyber security and online privacy have never been more important. As Jacob Applebaum discussed in May last year, and CIS’ Maria Xynou presented recently in December, surveillance throughout the world is increasing. With security apparatus’ likethe NSA and now India’s Central Monitoring System, coupled with corporate data centers around the world storing our e–mails, address books, preferences, and passwords, it is easy to see how our online privacy is increasingly being threatened and often, violated.

Indeed, online privacy is inextricably linked to freedom of expression, and freedom of expression is a fundamental civil liberty imperative to democracy. Moreover, online security and privacy are essential to good, transparent, and accountable democratic governance. This is largely because surveillance, censorship, and monitoring ultimately create environments where self-censorship is the norm, as is the fear of the government instead of spaces that allow for freedom of expression and democratic dialogue and dissent.

What I would like to accomplish my speaking at CIS is not to merely educate about the dangers posed to Internet security or to world democracy, but rather to:

Reiterate the importance of digital privacy and cyber security to the success of democracy and the continued protection of free expression.
Encourage citizens, technology specialists, Internet and privacy advocates, and others to see themselves as part of a larger system of democratic governance and civic participation. This means understanding how technical capabilities intersect with civil society, and then use them to advocate for a more open, accessible, and private cyberspace.
Reinforce that digital media literacy education is vital to ensuring a free, open, accessible, and democratic Internet.

Additionally, I want to present ideas and recommendations for what you can do to engage with these problems, and how we can collaborate together to address them.

About the Public Intelligence Project

The Public Intelligence Project is an independent, non-partisan, not-for-profit think tank conducting research, education, and advocacy on the importance of diversity, critical thinking, dialogue, and freedom of expression. We seek to promote more robust systems of participatory democracy, civic engagement, and conflict prevention in order to create a culture of democracy.

Michael Oghia

Michael is responsible for a new project at Meta-Culture called the Public Intelligence Project, which focuses on expanding participatory democracy, civic engagement, and conflict prevention by conducting research, education, and advocacy on the intersections between diversity, dialogue, critical thinking, and freedom of expression. While new to the conflict resolution field, as a poet, musician, editor, writer, blogger, and activist, he is well-versed in the importance of freedom of expression and participating in the democratic process. He was born in Kentucky to Lebanese-Syrian parents, and after graduating with a BS in sociology from the University of Louisville, he moved to Lebanon to pursue an MA in sociology from the American University of Beirut. There, he had the opportunity to witness the Arab Revolutions first-hand while research about topics such as Internet ownership in the Middle East, social movements, Arab media, globalization, Arab youth and family, and his thesis subject, romantic love in the Arab world. Michael enjoys engaging Twitter conversations, and has an unnatural affinity for crunchy peanut butter.

Date: Tuesday, January 14, 2014
Time: 6.30 p.m. to 8.00 p.m.
Talk by: Michael Oghia
Title: Research & Advocacy Consultant, and Project Manager
Organisation: Meta-Culture / Public Intelligence Project
Websites: www.meta-culture.in <http://www.meta-culture.in> & www.publicintelligenceproject.org <http://www.publicintelligenceproject.org>

For more details visit https://cis-india.org/events/why-cyber-security-and-online-privacy-are-vital-for-success-of-democracy-and-freedom-of-expression

Despite apex court order, IOC proceeds with Aadhaar-linked DBT

praskrishna — 2014-01-31T06:50:33Z

Once DBT starts, there is no other method to avail of subsidy: IOC official.

The article by Deepa Kurup was published in the Hindu on January 6, 2014. Sunil Abraham is quoted.

Despite an interim order by the Supreme Court disallowing the government from making the Aadhaar number mandatory for accessing State subsidies and benefits, Indian Oil Corporation (IOC) Ltd. continues to inform consumers that they will not get their LPG subsidy if they do not seed their Aadhaar-linked bank accounts to the IOC database.

SMSes and publicity material released by IOC in the past week indicate that the company is going ahead with the Union government’s deadlines for the Direct Benefit Transfer scheme for LPG. While the deadline for Udupi and Dharwad districts has been extended till January-end, the “grace period” for Bangalore Urban will expire on March 1.

Over the past week, LPG consumers have been receiving frequent SMSes requesting them to submit their Aadhaar number to their LPG distributor and their bank, with “no further delay”. Though the SMS does not state whether or not this is mandatory, frequent messages have been instilling a sense of urgency and panic among consumers. Further, several consumers told The Hindu that, upon enquiry, distributors had been telling them that they would have to forego their subsidy amount (for nine cylinders a year) if they failed to register their details with the IOC database. Once the DBT scheme is enforced, the IOC will migrate customers entirely to the new system — that is, consumers will have to pay the market price, and the subsidy amount will be credited to their bank accounts.

‘No other method’

Senior IOC officials said that while the oil manufacturing company was desisting from making statements on whether or not this was mandatory, in effect those whose details would not be seeded to the database would not be able to avail of the benefit. “Basically, once the DBT scheme starts there is no other method to receive or avail of the subsidy. As of now, there is no alternative method,” said R.K. Arora, executive director, Karnataka State office. He pointed out that in rural areas several other subsidies were already linked to Aadhaar, and the DBT scheme was at 100 per cent in Tumkur and Mysore districts.

As of January 1, an IOC official said, only 30 per cent of LPG consumers in the Bangalore Circle had ‘seeded’ their accounts to the IOC database, while in Udupi and Dharwad it was roughly around 50 per cent.

“We are not claiming it’s mandatory, and currently all companies have submitted an affidavit seeking the order be reconsidered. Meanwhile, we have just asked people to submit the details to the distributor as soon as they can,” the official said. He added that IOC was likely to keep extending the deadline to “be on the safe side”.

Meanwhile, there is confusion among consumers on the issue. Krishnan Pillai, a resident of R.T. Nagar here, said Aadhaar numbers were being delayed, and there was huge anxiety among people. “Last week, I saw an advertisement that implied that I will lose subsidy if I don’t submit my number. Is the Supreme Court verdict not applicable?” he said. Sumitra Gupta, a charted accountant from Majestic, said distributors were telling them to “ignore news report on the Supreme Court verdict”.

“This is arm twisting,” she said.

‘So-called voluntary’

Sunil Abraham of the Centre for Internet and Society, a Bangalore-based NGO that has been part of the anti-Aadhaar campaign, said IOC was “pushing the boundary”. “From the very beginning, people have been objecting to the so-called voluntary nature of the scheme. It’s unfortunate that the will of the Supreme Court in its interim order on such as a critical component of our citizenship is also being ignored,” he said.

For more details visit https://cis-india.org/news/hindu-january-6-2014-deepa-kurup-despite-apex-court-order-ioc-proceeds-with-aadhar-linked-dbt

Big Brother is watching you

chinmayi — 2014-01-06T09:31:22Z

India has no requirements of transparency whether in the form of disclosing the quantum of interception or in the form of notification to people whose communication was intercepted.

The article by Chinmayi Arun was published in the Hindu on January 3, 2014.

The Gujarat telephone tapping controversy is just one of many kinds of abuse that surveillance systems enable. If a relatively primitive surveillance system can be misused so flagrantly despite safeguards that the government claims are adequate, imagine what is to come with the Central Monitoring System (CMS) and Netra in place.

News reports indicate Netra — a “NEtwork TRaffic Analysis system” — will intercept and examine communication over the Internet for keywords like “attack,” “bomb,” “blast” or “kill.” While phone tapping and the CMS monitor specific targets, Netra is vast and indiscriminate. It appears to be the Indian government’s first attempt at mass surveillance rather than surveillance of predetermined targets. It will scan tweets, status updates, emails, chat transcripts and even voice traffic over the Internet (including from platforms like Skype and Google Talk) in addition to scanning blogs and more public parts of the Internet. Whistle-blower Edward Snowden said of mass-surveillance dragnets that “they were never about terrorism: they’re about economic spying, social control, and diplomatic manipulation. They’re about power.”

So far, our jurisprudence has dealt with only targeted surveillance; and even that in a woefully inadequate manner. This article discusses the slow evolution of the right to privacy in India, highlighting the context and manner in which it is protected. It then discusses international jurisprudence to demonstrate how the right to privacy might be protected more effectively.

Privacy and the Constitution

A proposal to include the right to privacy in the Constitution was rejected by the Constituent Assembly with very little debate. Separately, a proposal to give citizens an explicit fundamental right against unreasonable governmental search and seizure was also put before the Constituent Assembly. This proposal was supported by Dr. B.R. Ambedkar. If accepted, it would have included within our Constitution the principles from which the United States derives its protection against state surveillance. However, the proposed amendment was rejected by the Constituent Assembly.

Fortunately, the Supreme Court has gradually been reading the right to privacy into the fundamental rights explicitly listed in the Constitution. After its initial reluctance to affirm the right to privacy in the 1954 case of M.P. Sharma vs. Satish Chandra, the court came around to the view that other rights and liberties guaranteed in the Constitution would be seriously affected if the right to privacy was not protected. In Kharak Singh vs. The State of U.P., the court recognised “the right of the people to be secure in their persons, houses, papers, and effects” and declared that their right against unreasonable searches and seizures was not to be violated. The right to privacy here was conceived around the home, and unauthorised intrusions into homes were seen as interference with the right to personal liberty.

If the Kharak Singh judgment was progressive in its recognition of the right to privacy, it was conservative about the circumstances in which the right applies. The majority of judges held that shadowing a person could not be seen to interfere with that person’s liberty. Dissenting with the majority, Justice Subba Rao maintained that broad surveillance powers put innocent citizens at risk, and that the right to privacy is an integral part of personal liberty. He recognised that when a person is shadowed, her movements will be constricted, and will certainly not be free movements. His dissenting judgment showed remarkable foresight and his reasoning is consistent with what is now a universally acknowledged principle that there is a “chilling effect” on expression and action when people think that they are being watched.

The right to privacy as defined by the Supreme Court now extends beyond government intrusion into private homes. After Govind vs. State of M.P., and Dist. Registrar and Collector of Hyderabad vs. Canara Bank, this right is seen to protect persons and not places. Any inroads into this right for surveillance of communication must be for permissible reasons and according to just, fair and reasonable procedure. State action in violation of this procedure is open to a constitutional challenge.

Our meagre procedural safeguards against phone tapping were introduced in PUCL vs. Union of India (1997) after the Supreme Court was confronted with extensive, undocumented phone tapping by the government. The apex court found itself compelled to lay down what it saw as bare minimum safeguards, consisting mostly of proper record-keeping and internal executive oversight by senior officers such as the home secretary, the cabinet secretary, the law secretary and the telecommunications secretary. These safeguards are of little use since they are opaque and rely solely on members of the executive to review surveillance requests.

Right and safeguards

There is a difference between targeted surveillance in which reasons have to be given for surveillance of particular people, and the mass-surveillance which Netra sets up. The question of mass surveillance and its attendant safeguards has been considered by the European Court of Human Rights in Liberty and Others vs. the United Kingdom. Drawing upon its own past jurisprudence, the European Court insisted on reasonable procedural safeguards. It stated quite clearly that there are significant risks of arbitrariness when executive power is exercised in secret and that the law should be sufficiently clear to give citizens an adequate indication of the circumstances in which interception might take place. Additionally, the extent of discretion conferred and the manner of its exercise must be clear enough to protect individuals from arbitrary interference. The principles laid down by the European Court in relation to phone-tapping also require that the nature of the offences which may give rise to an interception order, the procedure to be followed for examining, using and storing the data obtained, the precautions to be taken when communicating the data to other parties, and the circumstances in which recordings may or must be erased or the tapes destroyed be made clear.

Opaque and ineffective

Our safeguards apply only to targeted surveillance, and require written requests to be provided and reviewed before telephone tapping or Internet interception is carried out. CMS makes the process of tapping more prone to misuse by the state, by making it even more opaque: if the state can intercept communication directly, without making requests to a private telecommunication service provider, then it is one less layer of scrutiny through which the abuse of power can reach the public. There is no one to ask whether the requisite paperwork is in place or to notice a dramatic increase in interception requests.

India has no requirements of transparency whether in the form of disclosing the quantum of interception taking place each year, or in the form of subsequent notification to people whose communication was intercepted. It does not even have external oversight in the form of an independent regulatory body or the judiciary to ensure that no abuse of surveillance systems takes place. Given these structural flaws, the Amit Shah controversy is just the beginning of what is to come. Unfettered mass surveillance does not bode well for democracy.

(Chinmayi Arun is research director, Centre for Communication Governance, National Law University, Delhi, and fellow, Centre for Internet and Society, Bangalore.)

For more details visit https://cis-india.org/internet-governance/blog/the-hindu-january-3-2014-chinmayi-arun-big-brother-is-watching-you

Biometrics or Bust? Implications of the UID for Participation and Inclusion

praskrishna — 2014-01-06T08:56:51Z

Malavika Jayaram will give a talk on biometrics and the implications of UID for participation and inclusion at the office of the Centre for Internet and Society in Bangalore on January 10, 2014 at 6.00 p.m.

Abstract

Privacy is often portrayed as a luxury, as the intellectual preoccupation of nerdy privileged liberals, and an issue of salience only to the elite. This ignores the reality of the most marginalized sections of a society being disproportionately impacted by privacy intrusive technologies. The collusion of public and private agendas towards implementing large welfare projects is generally seen as progressive and neutral, yet the consequences of even well-intentioned efforts that trade privacy for convenience, welfare, security or a host of other compelling goals is troubling. The use of biometric technologies further complicates matters: the assumption that bodies can be rendered into infallible verifiers, as repositories of unchanging truth, is not without its catalogue of failures. This talk will examine the notion of biometric representations as a kind of capital, the possibility that failures are endemic to their functioning, and the implications of systemic errors on equality, participation and democracy.

Malavika Jayaram

Malavika is a Fellow at the Berkman Center for Internet and Society at Harvard University, focusing on privacy, identity and free expression. She is also a Fellow at the Centre for Internet and Society, Bangalore, and the author of the India chapter for the Data Protection & Privacy volume in the Getting the Deal Done series.  Malavika is one of 10 Indian lawyers in The International Who's Who of Internet e-Commerce & Data Protection Lawyers directory. In August 2013, she was voted one of India’s leading lawyers and one of only 8 women to be featured in the “40 under 45” survey conducted by Law Business Research, London. In a different life, she spent 8 years in London, practicing law with global firm Allen & Overy in the Communications, Media & Technology group, and as VP and Technology Counsel at Citigroup. During 2012-2013, she was a Visiting Scholar at the Annenberg School for Communication, University of Pennsylvania. She is working on completing her PhD at the National Law School.

For more details visit https://cis-india.org/events/biometrics-or-bust-implications-of-uid-for-participation-and-inclusion

Inventions that will make a difference

praskrishna — 2014-02-12T11:07:02Z

In an increasingly tech-driven world, what does 2014 have to offer? Geeta Padmanabhan turns the spotlight on some life-changing gadgets.

Geeta Padmanabhan's article published in the Hindu on January 1, 2014 quotes Maria Xynou.

Digiterati, have you tried Snapchat, the service that makes messages/photos/captions you send disappear in a few seconds once opened? The app with its swelling popularity among the young demands a re-think about data: do you need it around forever? In a remarkable step forward, 2014 may see Forever Internet and Erasable Internet living side by side.

What else is in store? “Your mobile devices and PCs will get more intelligent and remember your different passwords,” said J. Prasanna, AVS labs. “Advanced biometrics will enable scanning (fingerprint/retina) without devices. Sharper attack simulation on the cyber-world will force corporates to improve defence. Industrial houses will opt for more mobile devices — computers like raspberry pi — for logistics/checking. “You may not see a workstation at all!” Maria Xynou, The Centre for Internet and Society, foresees surveillance technologies getting smarter with artificial intelligence software, and people fending them off with crypto-like privacy software. “This might trigger more intrusive technologies,” she said.

Big data will grow bigger. Many of the products we depend on — Google's spell-checker, translation service, traffic maps, search-suggestions; Amazon.com's AMZN +0.13% media; Facebook’s News Feed, “friend” facilities — have come out of a huge cache of user data. But Kaspersky Lab expects cybercriminals to use refined mobile-phishing, banking-Trojans and mobile-botnets to hack and modify private information. VPN (virtual private network) services and Tor-anonymisers will become popular, demand for local encryption tools will spurt, it predicts.

Folding phones?

Now that curved display (G-Flex) is here, 2014 may bring in “roll-up or fold” smartphones/tablets to fit into our wallets. Also, with smarter tracking-tools and voice-recognition technology smartphones will become so intuitive and efficient that they may reflexively cater to our needs. “It will become a context engine — aware of where it is, where you are going, what you need,” said futurist Paul Saffo. Apple will launch the anticipated big-screen iPhones and iPads (12.9-inch or 13.3-inch), reports Digitimes. Upcoming iPhone models will have a 20mm chipset, and a choice between 4.7-inch and 6-inch display panel. But don't throw away your MacBook Air or MacPro yet.

“Prepare for a life-changing gadget,” says BBC, referring to Oculus Rift, a “consumer-focused virtual-reality headset”, to be launched by Kickstarter. You wear it and you'll see yourself running along a beach, flying in a spaceship, riding a roller-coaster, it says. Impatient for the “real” one? There are no tech hurdles to having a vehicle that is part-car, part-plane, part-drone parked outside your home, says Missy Cummings, Aeronautics/Astronautics Professor, MIT. The fly-by-wire Airbus is a drone, anyway. Automated systems with micro-second reactions will make transportation network — ground and air — safer. Your regular car will gain advanced tech features, from in-built sat-navs, parking assistance to voice-activated/touchscreen DVD players and radios.

Educator Sugata Mitra hopes to launch an entire school in the cloud — the tech-cloud. Retired teachers in remote areas will teach through Skype, classrooms will be beamed from all parts of the planet — “deep in the jungle, or high on a mountain.” Kids can just gather at one home for lessons, he said.

Robots will take longer strides in 2014. Google's Japanese start-up robot won the Darpa rescue-challenge by carrying out all the eight rescue-themed tasks ahead of rivals. Its dexterous, independent “robot army” will carry packages, push strollers. LiveScience reports Knightscope's five-foot K5 robot-cop's on-board sensor that can see, hear, touch and smell its surroundings will combine its observations with public data and use the information to predict if, when and where a crime is likely to occur. Asutosh Saxena's team at Cornell University has created a robot (PR2) programmed to free shop-assistants from drudgery — it packs purchases at check-out counters. Forrester Research's Jeff Ernst believes ICANN’s gTLD (generic top-level domain) program is a game-changer. The introduction of .brand and .category will help you choose products with ease and marketers fight off cybersquatters.

The best gift

To me the best gift of 2014 is the Copenhagen wheel. With an attached computer/sensor-aided device, this bicycle wheel monitors pedalling and activates an on-board electric-motor when you need support. Connecting wirelessly to the biker's smartphone, the device tracks distance travelled and elevation gained, shares with friends the number of calories burned, locks the wheel remotely as you walk away from the bike. An electric-hybrid bicycle!

Mark Anderson, Strategic News Service anticipates Apple's Siri-like products to get an upgrade, visualisation tools to usher in “seeing data.” Software-defined networking and storage will cause a “stampede to virtualise everything.” Technical work to break down barriers between clouds will spawn software that can run anywhere. E-mapping will include MALT (Micromapping, Advertising, Location/ID, Transactions). Indoor maps and location information will place advertising targeted at you, leading to transaction in which “your phone will direct you to where things on your shopping-list are. You pick them up, the store knows who you are, how you pay, and you’ll just walk out.”

Track these

2014 will see computers that can learn from their own mistakes.
Spending on mobile, work-collaboration and video-conferencing apps will rise.
Demand for “big data” analysts will soar.
Small start-ups will raise money more through crowdfunding, less from venture capitalists.

For more details visit https://cis-india.org/news/the-hindu-january-1-2014-geeta-padmanabhan-inventions-that-will-make-a-difference

India's Identity Crisis

malavika — 2014-01-09T07:56:08Z

Malavika Jayaram's article was published in 2013 Internet Monitor Annual Report: Reflections on the Digital World, published by Harvard's Berkman Center for Internet and Society.

India’s Unique Identity (UID) project is already the world’s largest biometrics identity program, and it is still growing. Almost 530 million people have been registered in the project database, which collects all ten fingerprints, iris scans of both eyes, a photograph, and demographic information for each registrant. Supporters of the project tout the UID as a societal game changer. The extensive biometric information collected, they argue, will establish the uniqueness of each individual, eliminate fraud, and provide the identity infrastructure needed to develop solutions for a range of problems. Despite these potential benefits, however, critical concerns remain about the UID’s legal and physical architecture as well as about unforeseen risks associated with the linking and analysis of personal data.

The most basic concerns regarding the UID project stem from the fact that biometric technologies have never been tested on such a large population. As a result, well-founded concerns exist around scalability, false acceptance and rejection rates, and the project’s core premise that biometrics can uniquely and unambiguously identify people in a foolproof manner. Some of these concerns are based on technical issues—collecting fingerprints and iris scans “in the field,” for instance, can be complicated when a registrant’s fingerprints are eroded by manual labor or her irises are affected by malnutrition and cataracts. Other concerns relate to the project’s federated implementation architecture, which, by outsourcing collection to a massive group of private and public registrars and operators, increases the chance for data breaches, error, and fraud.

Perhaps even more vexing are concerns regarding how the UID, which promises financial inclusion (by reducing the identification barriers to opening bank accounts, for example), might in fact lead to new types of exclusion for already marginalized groups. Members of the LGBT community, for instance, question whether the inclusion of the transgender category within the UID scheme is a laudable attempt at inclusion, or a new means of listing and targeting members of their community for exclusion. More fundamentally, as more and more services and benefits are linked to the UID, the project threatens to exclude all those who cannot or will not participate in the scheme due to logistical failures or philosophical objections.

It is worth noting that the UID is not the only large data project in India. A slew of “Big Brother” projects exist: the Centralised Monitoring System (CMS), the Telephone Call Interception System (TCIS), the National Population Register (NPR), the Crime and Criminal Tracking Network and Systems (CCTNS), and the National Intelligence Grid (NATGRID), which is working to aggregate up to 21 different databases relating to tax, rail and air travel, credit card transactions, immigration, and other domains. The UID is intended to serve as a common identifier across these databases, creating a massive surveillance state. It also facilitates an ecosystem where access to goods and services, from government subsidies to drivers’ licenses to mobile phones to cooking gas, increasingly requires biometric authentication.

The UID project was originally vaunted as voluntary, but the inexorable slippery slope toward compulsory participation has triggered a series of lawsuits challenging the legality of forced enrollment and the constitutionality of the entire project. Most recently, in September 2013, India’s federal Supreme Court affirmed by way of an interim decision that the UID was not mandatory, that not possessing a UID should not disadvantage anybody, and that citizenship should be ascertained as a criteria for registering in order to ensure that UIDs are not issued to illegal immigrants. This last stipulation is particularly thorny given that the Unique Identification Authority of India (UIDAI, the body in charge of the UID project) has consistently distanced the UID from questions of citizenship under the justification that it is a matter beyond their remit (i.e., the UID is open to residents, and is not linked to citizenship). The government moved quickly to urge a modification of the order, but the Supreme Court declined to do so and will instead release its final decision after it reviews a batch of petitions from activists and others. The UIDAI approached the court, arguing that not making the UID mandatory has serious consequences for welfare schemes, but the court recently ordered the federal government, the Reserve Bank of India, and the Election Commission to delink the LPG cooking gas scheme from the UID. This is a considerable setback for the project, given that this was one of the most hyped linkages for the UID. It remains to be seen whether the court will similarly halt other attempts to make the UID mandatory.

In the meantime, the UID project is effectively being implemented in a legal vacuum without support from the Supreme Court or Parliament. The Cabinet is seeking to rectify this and has cleared a bill that would finally provide legal backing for the UID program—its previous attempt was rejected by the Standing Committee on Finance in 2010. This bill is scheduled to come up for debate during the winter session of Parliament. The bill’s progress, along with the final decision of the Supreme Court, will have far reaching consequences for the UID project’s implementation and longevity, as well as for the relationship between India’s citizens and the state.

If fully implemented, the UID system will fundamentally alter the way in which citizens interact with the government by creating a centrally controlled, technology-based standard that mediates access to social services and benefits, financial systems, telecommunications, and governance. It will undoubtedly also have implications for how citizens relate to private sector entities, on which the UID rests and which have their own vested interests in the data. The success or failure of the UID represents a critical moment for India. Whatever course the country takes, its decision to travel further toward or turn away from becoming a “database nation” will have implications for democracy, free speech, and economic justice within its own borders and also in the many neighboring countries that look to it as a technological standard bearer.

The Indian government seems to envision “big data” as a panacea for fraud, corruption, and abuse, but it has given little attention to understanding and addressing the fraud, corruption, and abuse that massive databases can themselves engender. The government’s actions have yet to demonstrate an appreciation for the fact that the matrix of identity and surveillance schemes it has implemented can create a privacy-invading technology layer that is not only a barrier to online activity but also to social participation writ large.

The lack of identification documents for a large portion of the Indian population does need to be addressed. Whether the UID project is the best means to do this—whether it has the right architecture and design, whether it can succeed without an overhaul of several other failures of governmental institutions, and whether fixing the identity piece alone causes more harm than good—should be the subject of intense debate and scrutiny. Only through rigorous threat modeling and analysis of the risks arising out of this burgeoning “data industrial complex” can steps be taken to stem the potential repercussions of the project not just for identity management, fraud, corruption, distributive justice, and welfare generally, but also for autonomy, openness, and democracy.

Click to download the article published in the annual report of Berkman's Center for Internet and Society (PDF 7223 Kb)

For more details visit https://cis-india.org/internet-governance/blog/internet-monitor-2013-malavika-jayaram-indias-identity-crisis

VII NLSIR Symposium

praskrishna — 2014-01-09T07:08:33Z

The National Law School of India Review (NLSIR) - the flagship journal of the National Law School of India University (NLSIU), Bangalore is pleased to announce the seventh NLSIR Symposium on “Bridging the Security-Liberty Divide” scheduled to be held on December 21 and December 22, 2013 at the National Assessment and Accreditation Council (NAAC, opposite NLSIU Campus, Nagarhavi) Conference Hall, Bangalore.

This was published by NLSIR on December 20, 2013.

The decade following September 11 has been dubbed “liberty’s lost decade”, not just for the United States of America but for the world at large, marked by increasing tension between State interests in national security and individual liberty. As we continue to grapple with the implications of this clash, one clear winner seems to be emerging, best observed by examining changes in legal systems throughout this decade. The recent upsurge of criticism against NSA activity globally, however, could be seen as indicative of a changing trend. The VIIth NLSIR Symposium seeks to trace this dialogue between competing notions of security and liberty, and hopes to assess and analyse similar developments in India Confirmed speakers for the symposium include renowned legal experts such as Hon’ble Justice Muralidhar, Menaka Guruswamy, Mrinal Satish, Bharat Karnad, Aparna Chandra, Chinmayi Arun, Shyam Diwan, Bhairav Acharya, Roshni, Yug Mohit Chaudhary and Saikat Datta.

This year, the discussions will be divided into four panels:

Session I: Securing Liberty from the State - Redefining Criminal Thresholds in Law
(Forenoon, December 21, 2013, Saturday)

Session II: Intrusive Intelligence - Surveillance Programs and Privacy in India
(Afternoon, December 21, 2013, Saturday)

Session III: Beyond Borders - Extradition, Asylum and Concerns of State Security
(Forenoon, December 22, 2013, Sunday)

Session IV: Connecting the Dots
(Afternoon, December 22, 2013, Sunday)

For more details visit https://cis-india.org/news/nlsir-december-21-2013-nlsir-symposium

Brochures from Expos on Smart Cards, e-Security, RFID & Biometrics in India

maria — 2013-12-26T05:24:39Z

Electronics Today organised a series of expos on smart cards, e-security, RFID and biometric technology in Delhi on 16-18 October 2013. The Centre for Internet and Society is sharing the brochures it collected from these public expos for research purposes.

In Pragati Maidan, New Delhi, many companies from India and abroad gathered to exhibit their products at the following expos which were organised by Electronics Today (India's first electronic exhibition organiser) on 16-18 October 2013:

SmartCards Expo 2013
e-Security Expo 2013
RFID Expo 2013
Biometrics Expo 2013

The Centre for Internet and Society (CIS) attended these exhibitions for research purposes and is sharing the publicly available brochures it gathered through the attached zip file. The use of these brochures constitutes Fair Use.

For more details visit https://cis-india.org/internet-governance/blog/brochures-from-expos-in-india-2013

CPDP 2014 Reforming Data Protection: The Global Perspective

praskrishna — 2013-12-11T03:39:50Z

Already in its 7th edition, the annual Computer Privacy and Data Protection conference (organised by CPDP) is being held in Brussels from January 22 to 24, 2014. Malavika Jayaram will be speaking at this event.

The Centre for Internet and Society is one of the sponsors for this event. Click here to read the full programme.

CPDP is a non-profit platform originally founded in 2007 by research groups from the Vrije Universiteit Brussel, the Université de Namur and Tilburg University, which has now grown significantly and incorporates a consortium of 21 conference partners.

CPDP offers the cutting edge in legal, regulatory, academic and technological development in privacy and data protection. In an atmosphere of independence and mutual respect, CPDP gathers academics, lawyers, practitioners, policy-makers, computer scientists and civil society from all over the world to exchange ideas and discuss the latest emerging issues and trends. This unique multidisciplinary formula has served to make CPDP one of the leading data protection and privacy conferences in Europe and around the world.

CPDP2014 has become truly global: it is co-organized by conference partners from Europe and the United States, and devotes panels to Latin-America and India. Moreover, CPDP is reaching out to the Asia-Pacific with speakers coming from all over the region.

The progressive growth of CPDP will culminate in an unprecedented 7^th edition. A terrific programme will include more than 60 panels held over three consecutive days. The panels will focus on key issues that cover all current debates: The data protection reform in the European Union, PRISM, big data, cybercrime, data retention, cloud computing, enforcement by Data Protection Authorities, biometrics, e-health, privacy by design, and much, much more. In addition, there will be a day event on the ethical issues of data collection on minorities, and the use of technology to advance the status of Roma.

CPDP will offer valuable contributions from the leading names in the field, including key representatives from all the major European institutions - the European Commission, the European Parliament, the European Data Protection Supervisor, and the Council of Europe.

In addition to the well-known classic Pecha Kucha side event, there will be several public debates held in the evenings – both in Dutch and English.

CDP2014 will continue to pay particular attention to high-level and innovative research from PhD Students and outstanding junior researchers by organizing sessions completely devoted to their work. CPDP2014 will also remain home to several award ceremonies, such as the award for the best Multidisciplinary Privacy Paper and the EPIC International Champion of Freedom Award.

Whether you are involved in the Conference as a sponsor, supporter, partner or participant or not, CPDP2014 welcomes you to join the event and contribute to the debate on emerging privacy and data protection issues.

For up to date information, registration and the programme, please visit http://www.cpdpconferences.org/ and follow CPDP on Facebook (cpdpconferences) and Twitter (@cpdpconferences).

If you have any questions please contact: info@cpdpconferences.org

For more details visit https://cis-india.org/events/cpdp-2014-reforming-data-protection-global-perspective

Technology in Government and Topics in Privacy

praskrishna — 2013-12-27T10:20:33Z

Malavika Jayaram is a speaker at an event organized by Data Privacy Lab at CGIS Cafe, Cambridge Street, Harvard University Campus. She will speak on Biometrics in Beta – India's Identity Experiment on December 9, 2013.

Technology in Government (TIG) and Topics in Privacy (TIP) consist of weekly discussions and brainstorming sessions on all aspects of privacy (TIP) and uses of technology to assess and solve societal, political, and government problems (TIG). Discussions are often inspired by a real-world problems being faced by the lead discussant, who may be from industry, government, or academia. Practice talks and presentations on specific techniques and topics are also common.

Abstract of the Talk

India's identity juggernaut - the Unique Identity (UID) project that has registered around 450 million people and is yet to be fully realized - is already the world's largest biometrics identity scheme. Based on the premise that centralized de-duplication and authentication will establish uniqueness and eliminate fraud, it is hailed as a game changer and a silver bullet that will solve myriad problems and improve welfare delivery, yet its conception and architecture raise significant concerns. In addition to the UID project, there is a slew of "Big Brother" systems that together form a matrix of identity and surveillance schemes: the UID is intended as a common identifier across this matrix as well as other public and private databases. Indian authorities frame Big Data as a panacea for fraud, corruption and abuse, without apprehending the further fraud, corruption and abuse that joined up databases can themselves engender. The creation of a privacy-invading technology layer not simply as a barrier to online participation but to social participation writ large is not fully appreciated by policy makers. Malavika will provide an overview of the identity landscape including the implications for privacy and free speech, and more broadly, democracy and openness.

Malavika Jayaram

Malavika is a Fellow at the Berkman Center for Internet and Society at Harvard, focusing on privacy, identity and free expression, especially in the context of India's biometric ID project. A Fellow at the Centre for Internet and Society, Bangalore, she is the author of the India chapter for the Data Protection & Privacy volume in the Getting the Deal Done series. She is one of 10 Indian lawyers in The International Who's Who of Internet e-Commerce & Data Protection Lawyers directory. In August 2013, she was voted one of India's leading lawyers - one of only 8 women to be featured in the "40 under 45" survey conducted by Law Business Research, London. In a different life, she spent 8 years in London, practicing law with global law firm Allen & Overy in the Communications, Media & Technology group, and as VP and Technology Counsel at Citigroup. During 2012-2013, She was a Visiting Scholar at the Annenberg School for Communication, University of Pennsylvania.

Click to read more on the event originally published by Data Privacy Lab here.

For more details visit https://cis-india.org/news/technology-in-government-and-topics-in-privacy

"Whatever happened to Privacy?" - International Activism Conference

praskrishna — 2014-02-03T05:56:27Z

Maria Xynou gave a keynote speech and participated as a panelist on the "Suspect Societies" panel. The event was organized by Heinrich Boell Foundation in Berlin on December 5 and 6, 2013.

"Whatever happened to privacy" brought together international activists on focal topics and combined bar camp style work sessions and political round tables with a classic public event, It focussed on an issue which has far reaching consequences for politically active people across the world - the issue of privacy and surveillance. The revelations around the NSA and GCHQ as well as other countries secret service digital surveillance activities have spurred political debate. This debate was intensified at "Whatever happened to Privacy?" formulating political demands, developing action strategies and debating questions such as:

What cultural and political value does privacy have today?
What are the societal implications of the wide spread "I have nothing to hide" attitude?
What political actions are necessary to protect citizens from mass surveillance and what tools exist for people to secure their communications, movements and lives?

For video and more info, click here

For more details visit https://cis-india.org/news/whatever-happened-to-privacy

Misuse of Surveillance Powers in India (Case 1)

pranesh — 2013-12-06T09:37:24Z

In this series of blog posts, Pranesh Prakash looks at a brief history of misuse of surveillance powers in India. He notes that the government's surveillance powers have been freqently misused, very often without any kind of judicial or political redressal. This, he argues, should lead us as concerned citizens to demand a scaling down of the government's surveillance powers and pass laws to put it place more robust oversight mechanisms.

Case 1: Unlawful Phone-tapping in Himachal Pradesh

In December 2012, the government changed in Himachal Pradesh. The Bharatiya Janata Party (BJP) went out of power, and the Indian National Congress (INC) came into power. One of the first things that Chief Minister Virbhadra Singh did, within hours of taking his oath as Chief Minister on December 25, 2012, was to get a Special Investigation Team (SIT) to investigate phone tapping during the BJP government’s tenure.

On December 25th and 26th, 12 hard disk drives were seized from the offices of the Crime Investigation Department (CID) and the Vigilance Department (which is supposed to be an oversight mechanism over the rest of the police). These hard disks showed that 1371¹ phone numbers were targetted and hundreds of thousands of phone conversations were recorded. These included conversations of prominent leaders “mainly of” the INC but also from the BJP, including three former cabinet ministers and close relatives of multiple chief ministers, a journalist, and many senior police officials, including the Director General of Police.

Violations of the Law

While the law required the state’s Home Secretary to grant permission for each person that was being tapped, the Home Secretary had legitimately only granted permission in 34² cases. This leaves over a thousand cases where phones were tapped illegally, in direct violation of the law. The oversight mechanism provided in the law, namely the Review Committee under Rule 419A of the Indian Telegraph Rules, was utterly powerless to check this. Indeed, the internal checks for the police, namely the Vigilance Department, also seems to have failed spectacularly.

Every private telecom company cooperated in this unlawful surveillance, even though the people who were conducting it did so without proper legal authority. Clearly we need to revise our interception rules to ensure that these telecom companies do not cooperate unless they are served with an order digitally signed by the Home Secretary.

While all interception recordings are required to be destroyed within 6 months as per Rule 419A of the Indian Telegraph Rules, that rule was also evidently ignored and conversations going back to 2009 were being stored.

Concluding Concerns

What should concern us is not merely that such a large number of politicians/police officers were tapped, but that no criminal charges were brought about on the basis of these phone taps, indicating that much of it was being used for political purposes.

What should concern us is that the requirement under Section 5 of the Indian Telegraph Act, which covers phone taps, of the existence of a “public emergency” or endangerment of “public safety”, which is a prerequisite of phone taps as per the law and as emphasised by the Supreme Court in 1996 in the PUCL judgment, were blatantly ignored.

What should concern us is that it took a change in government to actually uncover this sordid tale.

1385 according to a Hindustan Times report [1]: http://indiatoday.intoday.in/story/himachal-pradesh-police-registers-first-fir-in-phone-tapping-scandal/1/285698.html↩
A Zee News report states 34 while it’s 171 according to a Mail Today report ↩

For more details visit https://cis-india.org/internet-governance/blog/misuse-surveillance-powers-india-case1

I Just Pinged to Say Hello

nishant — 2013-11-30T08:36:02Z

A host of social networks find us more connected than ever before, but leave us groping for words in the digital space.

Dr. Nishant Shah's article was published in the Indian Express on November 24, 2013.

I am making a list of all the platforms that I use to connect with the large networks that I belong to. Here goes: I use Yahoo! Messenger to talk to my friends in east Asia. Most of my work meetings happen on Skype and Google Hangout. A lot of friendly chatter fills up my Facebook Messenger. Twitter is always available for a little back-chat and bitching. On the phone, I use Viber to make VoIP calls and WhatsApp is the space for unending conversations spread across days. And these are just the spaces for real-time conversation. Across all these platforms, something strange is happening. As I stay connected all the time, I am facing a phenomenon where we have run out of things to say, but not the desire to talk.

I had these three conversations today on three different instant-messaging platforms:

Person 1 (on WhatsApp): Hi.

Me: Hey, good to hear from you. How are you doing?

Person 1: Good.

Me (after considerable silence): So what's up?

Person 1: Nothing.

End of conversation.

Person 2 (On an incoming video call on Skype): Hey, you there?

Me: Yeah. What time is it for you right now?

Person 2: It is 10 at night.

Me: Oh! That is late. How come you are calling me so late?

Person 2: Oh, I saw you online.

Me: Ok….. *eyes raised in question mark*

Person 2: So, that's it. I am going to sleep soon.

Me: Ok…. Er…goodnight.

Person2: Goodnight.

We hang up.

Person 3 (pinging me on Facebook): Hey, you are in the US right now?

Me: Yes. I am attending a conference here.

Person 3: Cool!

Me: Umm… yeah, it is.

Person 3: emoticon of a Facebook 'like'. Have fun. Bye.

Initially I was irritated at the futility of these pings that are bewildering in their lack of content. I dismissed it as one of those things, but I realise that there is a pattern here. Our lives are so particularly open and documented, such minute details of what we do, where we are and who we are with, is now available for the rest of the world to consume, making most of the conversations seeking information, redundant. If you know me on my social media networks, you already know most of the basic things that you would want to know about me. And it goes without saying that no matter how close and connected we are, we are not necessarily in a state where we want to talk all the time. The more distributed our lives are, the more diminished is the need for personal communication.

And yet, the habit or the urge to ping, buzz, DM or chat has not caught up with this interaction deficit. So, we still seem to reach out, using a variety of platforms just to say hello, even when there is nothing to say. I call this the 'Always On' syndrome. We live in a world where being online all the time has become a ubiquitous reality. Even when we are asleep, or busy in a meeting, or just mentally disconnected from the online spaces, our avatars are still awake. They interact with others. And when they feel too lonely, they reach out and send that empty ping — just to confirm that they are not alone. That on the other side of the glowing screen is somebody else who is going to connect back, and to reassure you that we are all together in this state of being alone.

This empty ping has now become a signifier, loaded with meaning. The need for human connection has been distributed, but it does not compensate our need for one-on-one contact. In the early days of the cell phone, when incoming calls were still being charged, the missed call, without any content, was a code between friends and lovers. It had messages about where to meet, when to meet, or sometimes, just that you were missing somebody. The empty ping is the latest avatar of the missed call — in a world where we are always online but not always connected, when we are constantly together, but also spatially and emotionally alone, the ping remains that human touch in the digital space that reassures us that on the other side of that seductive interface and the buzzing gadget, is somebody we can say hello to.

For more details visit https://cis-india.org/internet-governance/blog/indian-express-november-24-2013-nishant-shah-i-just-pinged-to-say-hello