Centre for Internet and Society

Can you read me?

sachia — 2011-04-02T16:11:00Z

Article by Sahana Charan in the Bangalore Mirror, 11 March 2009

Over 90% of govt websites can’t be accessed by people with disabilities; A Bangalore-based social research organisation has now initiated a nation wide campaign to make the web more accessible to them.

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Would it come as a shock to you that more than 90 per cent of government websites, including those dealing with social welfare issues, can be of no use to visually or hearing impaired persons or even some senior citizens? At least, that is what the Bangalore-based Centre for Internet and Society (CIS) found out when it did a random check on 23 websites of important government organisations. Of the 23 websites that were checked, 21 failed to meet basic standards which could make them accessible to persons with disabilities including those with visual and hearing impairment and motor disabilities.

The study revealed that The Reserve Bank of India (RBI) and the Indian Institute of Management-Bangalore (IIM-B) websites were the only ones that were designed to meet the needs of all persons including those with disabilities.

When Nirmitha Narasimhan, Programme Manager at CIS, who is visually-impaired herself, ran an automated tool over these websites, she found that most of them failed to meet basic standards. “We carried out accessibility testing on the homepages of 23 sites using an automated tool and of these 21 failed automated verification and only the RBI and IIM-B websites passed verification on the basis of the Web Content Accessibility Guidelines (WCAG) Priority 1 checkpoints. But even these websites had some problems. Overall the sites that failed the fewest tests were RBI, IIM-B, RTI and CMC Vellore,” she said.

Access for All

Considering that some of the websites that failed the accessibility test were important for all citizens, including the Railways, Lok Sabha, Rajya Sabha, RTI and National Informatics Centre (NIC) websites, the research organisation decided to take this exercise forward by launching a national campaign for electronic accessibility. Their campaign has been so successful that they are now in talks with the central government to formulate a draft policy on electronic accessibility.

“Persons who have disabilities such as blindness or low vision, deafness, cognitive impairment and so on are unable to browse through websites like other persons, since they are unable to see graphics, flash presentations, hear audio clips etc. They use technologies such as screen readers (like Jaws and NVDA which read out whatever appears on the screen for a blind user) or other kinds of devices to perform the functionalities associated with using the computers. For deaf persons, it is necessary to have captioning for an audio clip to tell them what is being played,” says Nirmitha. But she adds that even for assistive technologies to be used, the websites need to have built-in features that will make them accessible to everyone.

Guidelines

“Most websites have features such as graphics which cannot be interpreted by technologies such as screen readers. In such a case, the website creator has to take care to give alternative texts which describe what the graphic is about. For instance, under a picture of a dog on a website, there should also be a line describing the picture,” adds Nirmitha, who is now working with web developers across the country to create awareness about guidelines for creating a website.

The World Wide Web Consortium (www) has come out with guidelines on how to build websites which are accessible to persons using assistive technologies. These guidelines are called the Web Content Accessibility Guidelines (WCAG) and address the needs of all disabilities and inabilities. “In the US, UK, Canada, Australia, New Zealand, Germany and many other countries, it is mandatory to implement these guidelines for all websites. Since ours is an internet-savvy nation, it is high time these rules were made mandatory here,” says Nirmitha.

CIS has conducted a series of workshops for web developers from organisations including NIC, JNU and many voluntary agencies so that they could incorporate WCAG. In Karnataka, all government websites are designed by NIC, so it goes without saying that none of them are disabled-friendly.

Their Own Site Too

Karnataka has over 9.4 lakh persons with disabilities of whom at least 10-15 per cent are able to use assistive technology and can access the net. In Bangalore city alone, close to one lakh persons are disabled and quite a few of them have knowledge of computers.

But it is a pity that the website of the Directorate for the Welfare of the Disabled and Senior Citizens cannot be accessed by people who need to use it the most.

Forget being disabled-friendly, the website has not been updated since 2007 and the gallery section still shows pictures of former chief minister H D Kumaraswamy.

What the guidelines say

For sites which have graphics, alternative text should be given at the bottom describing the graphic for the benefit of visually impaired persons.

For the hearing impaired, video clips should be accompanied by text running at the bottom of the clip so that they will know what is being said.
Flickering text that cannot be deciphered by a screen reader (a technology used by the visually impaired that reads out test on the computer screen aloud) should be avoided.
For those with motor impairment, options can be given to avoid the use of mouse and where only one single key could be used.

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To read the article at the Bangalore Mirror website, click here.

For more details visit https://cis-india.org/news/can-you-read-me

Bookshare.org Seminar

sachia — 2011-08-31T10:49:34Z

A demonstration of Bookshare.org, an online digital library for people with print disabilities

Books without Barriers

Bookshare.org is an online digital library with over 7,500 books in English in accessible formats for people with print disabilities. Members can read books using any assistive technology such as DAISY, BRF and text file for only Rs. 400 per year.

Publishers and Authors in our Collection:

We have books from East West publications, Seasons Publishing, Orient Blackswan and authors such as Charles Dickens, Shakespeare, Ashokamitran and many more.

Watch a Demonstration and Try Bookshare!

If you have a visual impairment, physical disability, such as cerebral palsy, or a learning disability, such as dyslexia, you can become a member and access our library! Come and see the many books available for you on 1 July 2009 at the CIS office.

Time and Date

Wednesday, 1 July, 2009; 11.00 am-1.00 pm

Venue

Centre for Internet and Society, No. D2, 3rd Floor, Shariff Chambers (Wockhardt Hospital building), 14, Cunningham Road, Bangalore - 560052

Map

For a map, please click here.

For more details visit https://cis-india.org/events/bookshare.org-seminar

Bloggers battle India's supreme court over prosecution for internet threats

sachia — 2011-04-02T16:17:48Z

Article by Randeep Ramesh in the Guardian, 26 February 2009

India's supreme court is facing the wrath of the country's bloggers over the prosecution of a student because of anonymous comments published on a social networking group he created.

The computer science student, named as Ajith D, was arrested over allegations that death threats had been posted on his "anti-Shiv Sena" group on Google's networking site, Orkut. The 20-year-old also faces charges of criminal intimidation and hurting religious sentiments.

The Shiv Sena (Army of Shiv) is a political party that made its name in the 1990s for populist policies that were anti-Muslim and favoured locals over outsiders. Its leader, Bal Thackeray, has been quoted as admiring Hitler.

Mumbai police had been monitoring the site since the Sena staged violent protests against Orkut for carrying anti-party statements, vandalising cybercafes across Mumbai. Officers contacted federal authorities in Delhi before bringing charges.

In response, the lawyer representing the student asked the supreme court to quash the case, saying his client had published nothing provocative. However India's chief justice, KG Balakrishnan, refused the application saying: "We will not do that. Anything that is posted on the internet goes to the public. The internet is open to the world."

The case highlights how India, the world's largest democracy, deals with the thorny issue of freedom of speech on the internet. A law about to arrive on the statute books places the onus for publishing material on the web, not on hosts of the material, such as Google's Orkut service, but on individuals who create blogs and websites.

"The difficulty here is that my client did not make the threats. He simply set up a community group and left it unmoderated," Jogy Scaria, Ajith's lawyer, said. "He only created the anti-Shiv Sena site."

Orkut is one of India's most popular social networking sites and many bloggers vented their fury online. "I am not able to gather how it is possible that bloggers can be hit with libel and criminal suits on the basis of anonymous postings on their websites," wrote one on Ekawaaz-One Voice.

Lawrence Liang, India's foremost authority on freedom of speech on the internet, wrote about the case on Kafila.org.

"When organisations like the Shiv Sena start using defamation laws, it smacks of chutzpah to me … What other way can we describe the bizarre situation of the violence-prone macho men, who suddenly run around screaming about the violation of their legal rights and the slurring of their reputation?"

India's constitution guarantees freedom of expression as long as this does not extend to libel, national security, contempt and a broad category of public morality – which includes "hurting religious sentiments".

Pranesh Prakash of Bangalore's Centre for Internet and Society, a thinktank specialising in web civil rights, said the internet had allowed "everyone to become a publisher but not the awareness of what responsibilities of a publisher. The way the law is dealing with it is highly problematic."

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To read the article at the Guardian website, click here.

For more details visit https://cis-india.org/news/bloggers-battle-indias-supreme-court-over-prosecution-for-internet-threats

Berlin 6 Open Access Conference

sachia — 2011-04-02T16:16:16Z

The Berlin 6 Open Access conference was attended by Subbiah Arunachalam, Centre for Internet and Society Distinguished Fellow.

Subbiah Arunachalam, Centre for Internet and Society Distinguished Fellow, attended the Berlin 6 Open Access conference (www.berlin6.org), held in Dusseldorf from 11 to 13 November 2008. Berlin 6 is the fifth follow-up conference to the drafting sessions for the Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities.

Subbiah Arunachalam is a member of the Programme Committee of the Berlin series of conferences, and this year chaired the session on Open Access for Development, which looked at the status of open access in developing countries and the factors inhibiting progress in this area. The speakers at this session were Dev Kumar Sahu (MedKnow, India), Eve Gray (Eve Gray & Associates/Open Society Institute, South Africa), Solange M Santos (BIREME/PAHO/SciELO, Brazil) and Subbiah Arunachalam himself. Their presentations are available on the conference website (http://www.berlin6.org/?page_id=70).

For more details visit https://cis-india.org/news/berlin-6-open-access-conference

Art and Science from the Tiniverse--An Artist's Perspective on Nanotechnology

sachia — 2011-04-05T04:39:51Z

Talk by Julie Freeman

The Centre for Internet and Society invites you to a talk by Julie Freeman, Wellcome Trust Artist in Residence at the Microsystems and Nanotechnology Centre, Cranfield University.

Abstract

How many people know that, on a fairly prosaic level, nanoparticles are already in everyday use, enhancing the functionality of (for example) sun creams and sticking plasters? In tandem, rumours abound in the media of much more revolutionary advances, such as tiny machines that can zip around our bloodstream killing viruses, but these are still far from being realised. So what is nanotechnology about, and why do we need to know about it?

Sharing a desire to convey scientific information in a non-traditional and non-scientific way, Julie Freeman, artist, has collaborated with Jeremy Ramsden, Professor of Nanotechnology, to develop creative works to advance the understanding of fundamental processes, issues and techniques within and surrounding nanotechnology. The artist’s fascination with biology and technology has steered her toward his subject, where these worlds seem to collide.

In this talk Freeman will discuss her experiences of working with scientists in the nanotechnology world, how science and it's methodologies impact her artwork and will display the Nano Novels – sets of stereo literature and imagery – which help to contextualise nanotechnology.

Speaker

Julie Freeman's work spans visual, audio and digital art forms and explores the relationship between science, nature and how humans interact with it. For the past 12 years her work has focused on using electronic technologies to ‘translate nature’ – whether it is through the sound of torrential rain dripping on a giant rhubarb leaf; a pair of mobile concrete speakers who lurk in galleries haranguing passersby with fractured sonic samples or by providing an interactive platform from which to view the flap, twitch and prick of dogs’ ears.

In 2005 she launched her most known digital artwork The Lake, which used hydrophones, custom software and advanced technology to track electronically tagged fish and translate their movement into an audio-visual experience. The work was developed over three years and supported by Tingrith Coarse Fishery and a two year fellowship from NESTA (The National Endowment for Science, Technology and the Arts).

She is currently artist-in-residence at the Microsystems and Nanotechnology Centre at Cranfield University where she is creating works that aim to increase public understanding of self-assembly and organising processes at the nanoscale and their potential social impacts and consequences.

Julie is a graduate of the MA in Digital Arts at the Centre for Electronic Arts, Middlesex University, London, and Steering Group Chair of FreqOUT! an innovative London based community arts programme, enabling young people to work with wireless technologies.

Time and Date

Monday, 9 March, 2009; 4.00-5.30 pm

Venue

Centre for Internet and Society, No. D2, 3rd Floor, Sheriff Chambers, 14, Cunningham Road, Bangalore - 560052

Map

For a map, please click here.

For more details visit https://cis-india.org/events/art-and-science-from-the-tiniverse-an-artists-perspective-on-nanotechnology

Art and Augmented Reality

sachia — 2011-04-05T04:33:55Z

Talk by Jose David Cuartas Correa

The Centre for Internet and Society and the Free Software Users' Group, Bangalore, invite you to a talk by Jose David Cuartas Correa on his project on Augmented Reality (with Sologico Libre Foundation, with the support of Caldas University, CEMA (Center of Experimental Media Arts) and Srishti School of Art, Design and Technology). In this presentation, Jose David will discuss the concept of Augmented Reality (fusion of the real world with the virtual objects and data), and demonstrate how it can be used as an alternative model of manipulation, integration and interaction for media and information. This new technology gives us new ways to create and think; Graphical Interfaces and options for the construction of new worlds, environments and alternative spaces. Augmented Reality is thus a useful tool that can be used by artists, designers and expert users.

The presentation will also analyse the metaphors used in the development of previous, present and next-generation Graphical User Interfaces (GUI) and look some examples of interaction interfaces developed by different research groups around the world.

Finally, Jose David will demonstrate the ATOMIC Authoring Tool, software initially developed to create Augmented Reality applications and mind maps, created under the GPL licence.

Speaker

Jose David Cuartas Correa is a student of visual design at the Caldas University in Manizales, Colombia, South America. He is at present an exchange student in the Advanced Diploma in Experimental Media Arts at CEMA – Srishti School of Art, Design and Technology, Bangalore, India. He also serves as visiting faculty at Srishti School of Art, Design and Technology, teaching the course “Interaction and Interface Design in the Web” at the foundation level. Jose David is the founder of the Junior Research Group in Free Software for Design, Caldas University, and current president of the SoLógiCo Libre ONG, which promotes the use and development of the free software, free culture and emergent technologies for art, design and entertainment.

Time and Date

Wednesday, 17 June, 2009; 6.00-7.30 pm

Venue

Centre for Internet and Society, No. D2, 3rd Floor, Sheriff Chambers, 14, Cunningham Road, Bangalore - 560052

Map

For a map, please click here.

Augmented Reality

ATOMIC Authoring Tool - September 2008

http://sologicolibre.org/projects/atomic/atomic/en

atSourceforge

http://atomic-project.sourceforge.net

March 2009

Puzzle in Augmented Reality

http://www.youtube.com/watch?v=S4g7nzl5DKI

June 2007

Music Player in Augmented Reality

http://www.youtube.com/watch?v=enIN1diZuzA

May 2007

Interactive Sound Mixer in Augmented Reality

http://www.youtube.com/watch?v=3xLHO2c7lMQ

May 2007

Color theory demonstration using Augmented Reality

http://www.youtube.com/watch?v=srDaBHiFhRs

April 2007

For more details visit https://cis-india.org/events/art-and-augmented-reality

arjen kamphuis

sachia — 2009-04-28T12:15:03Z

For more details visit https://cis-india.org/openness/blog-old/uploads/arjen.jpg

Archive and Access: Digitisation and Private Records--The Case of the Regional Archive

sachia — 2011-08-23T04:32:07Z

This is the first in a series of posts by CIS-RAW researcher Aparna Balachandran on the Tamil Nadu Archives (TNA), looking at different aspects of their functioning in order to think about the issue of access in relation to regional archives in the country. More specifically, these posts will engage with the relationship of the TNA with the ways in which history is thought and written about in the Tamil region, both within the academy and outside. These posts are part of the CIS-RAW project 'Archive and Access'.

One of the less known functions of state archives in India is the periodic acquisition of records from the general public at regular intervals. These are in the form of voluntary contributions that are solicited through advertisements for particular kinds of private collections, depending on the nature of the archive and what its administrators think is a useful and appropriate addition to it. On our visit to the Delhi Archives we were explicitly informed that this was a place for collections or documents pertinent to the interests of the Delhi Archives, but the Delhi Archives were emphatically not interested in what was of 'national significance'. Materials of the latter kind, we were told, were to be given to the National Archives of India. Unfortunately since the person in charge of the acquisition of manuscripts was away, we were not be able to obtain more information about how contributions are determined to be of importance to the Delhi archive or not and the process by which they are obtained, or see a list of what in fact had been obtained in this way over the years.

The Delhi Archives appear to function quite autonomously as far as the acquisition of records of this kind is concerned; the TNA on the other hand works through one of the Regional Committees for the Survey of Historical Records. These Committees, whose members include the Assistant Commissioners and Collectors of District Record Offices in different parts of the country, are the decision makers as far as private records are concerned; a registry of these records is maintained at the National Archives. According to the Citizen’s Charter of the TNA, the Committee’s aim is to 'to survey and collect the rare records of historical administrative, legal and fiscal value in the hands of private persons to strengthen the history of India and to bring to light such records… to preserve them for posterity'. These records have to specifically pertain to the period before 1947; examples of contributions that would be welcome include 'palm leaves, copper plates, letters of high dignitaries, deeds, correspondence volumes, books, journals, etc., relating to the freedom movement, photos, any assignment of lands to the East India Company, or the British, religious customs, endowment of property to any charitable purpose, deed of Zamins, Polygars, Newabs, Samasthanams, Rajas, any notable events in the British Rule, etc'.

The acquisition of materials of this kind at the TNA ceased at least twenty years ago. The TNA does keep a list of these materials, and after some pleading, I was able to take a look at it (although the names of many of the contributors are now missing). They include for instance, the Pudukottai Residency records; various zamindari records including for instance, Sengampatti and Ramnad; Portuguese documents (Regimento Auditorio; Ecclesiastico de Archbispado Primacial de Goa Eda Sua Relocao Anno 1810); a collection of papers relating to the late Chief Minister and film actor MG Ramachandran (MGR); autographs and photos of nationalist leaders as well as sundry Hindi and Persian documents. The person in charge of these records explained that the criterion for accepting contributions was above all, their age. He mentioned the fact that many a contributor was turned away when they had collections pertaining to the post Independence period (the MGR papers being, of course, an exception to this rule). The issue of regional relevance that was emphasised in the Delhi Archives was not brought up here at all. It is interesting that after the linguistic re-organisation of South India, there was an attempt, following an assumed political and linguistic logic, to separate and distribute the holdings of the TNA to Kerala, Karnataka, Andhra Pradesh and Orissa. This logic does not extend to the private holdings which are required to be of national rather than regional significance.

One problem that clearly surfaced in the course of my looking at the acquisition of private records by the TNA is the lack of any sort of formal legal arrangement between the families that possess collections and the institutions who wish to acquire them. This is particularly important because these collections often possess sentimental or other kinds of value for the families, which have to be acknowledged and respected even as they become part of public repository. The issue of digitisation also throws up various points. At a very basic level is the issue of conservation. While the TNA is digitising its holdings, private records are left untouched. It is unclear why this is the case; in all likelihood, it is because they are not considered a part of the TNA’s holdings. The archive is merely their guardian (this for instance is also true of land records which do not fall under the digitisation scheme because the TNA is merely “housing” these documents for the government). Given the eclectic nature and often geographically and linguistically diverse range of the private records at the TNA (and other regional archives), there is no doubt that users of archives would benefit greatly from online catalogues of these collections. And finally, while the official British themselves occupy little space in the public imagination of Madras, the range of private records the TNA possesses might well attract new users, both scholarly and lay, to the colonial archive.

For more details visit https://cis-india.org/raw/histories-of-the-internet/blogs/the-cyborgs/tamil-nadu-archives

Application to MSJE on web accessibility measures

sachia — 2009-03-25T11:33:59Z

Shri K.S. Sawhney,

Director - Ministry of Social

Justice and Empowerment

Shastri Bhawan,

Dr Rajendra Prasad Road,
New Delhi - 110 001
Tel: (011) 23387690.

Dear Sir

Sub: Application for information required under the Right to Information Act, 2005 regarding the steps taken by the Government to make web sites of the government as well as public and private sector organizations accessible to persons with disabilities.

Name of the Applicant: Nirmita Narasimhan

Address: D-2, 3rd floor, Sheriff Chambers, No.14 Cunningham road, Bengaluru - 560052.

Information Sought:

1. What steps has the Government taken to fulfill its commitments under the United Nation Convention on the Rights of Persons with Disability (UNCRPD) and provision 39 of the National Policy to make web sites of government as well as public and private sector organizations accessible for persons with disabilities? If no such steps have been taken by the Government then kindly furnish reasons and explanation for the same and the time frame within which such steps will be taken.

2. What are the surveys which have been conducted by your department to check accessibility of various government web sites? If no such surveys have been conducted, kindly furnish reasons and explanation for the same. If such surveys have been conducted, kindly provide me with a copy of the same.

3. Please furnish me with details of the standards or criteria used for measuring accessibility to persons with disabilities?

4. Please provide me with the details of circulars issued to various departments for making their web site accessible to persons with disabilities. Kindly provide me with a copy of the same as well.

5. Please provide me with information about any other applications under the Right to Information Act, 2005, which have been filed with the Ministry of Social Justice and Empowerment requesting similar/related information and the consequent replies given and action taken by the departments in those instances.

6. If the required documents or information are unavailable, please furnish reasons and explanations for the same.

I request you to kindly supply the documents, wherever possible in English.

Further as provided under Section 6 (3) of the Right to Information Act, in case this application does not fall under your authority, I request you to transfer the same in the designated time (5 days) to the concerned authority and inform me of the same immediately.

To the best of my knowledge the information sought does not fall within the restrictions contained in Section 8 and 9 of the Act and it pertains to your office.

This to certify that I, Nirmita Narasimhan, d/o late Shri.B.Narasimhan, am a citizen of India.

A fee of Rs. 10 (Rupees Ten Only) has been deposited through ____________________ Dated: _________________

Place:

Date:

Sd/- Nirmita Narsimhan

(Nirmita Narasimhan)

E-mail: nirmita@cis-india.org

Mobile No: 098458 68078

Address: D2, 3rd Floor, Sheriff Chambers, No.14 Cunningham Road, Bengaluru: 560052.

For more details visit https://cis-india.org/accessibility/publications/uploads/application-to-msje-on-web-accessibility-measures

Application to MSJE on fund allocation

sachia — 2009-03-25T11:25:56Z

Shri K.S. Sawhney,

Director - Ministry of Social Justice and Empowerment

Shastri Bhawan,

Dr Rajendra Prasad Road,
New Delhi - 110 001
Tel: (011) 23387690.

Dear Sir

Sub: Application for information required under the Right to Information Act, 2005 regarding the manner of utilization of 3% funds out of the annual outlay of each department of the Central Government from January 2008 - October 2008.

Name of the Applicant: Nirmita Narasimhan

Address: D-2, 3rd floor, Sheriff Chambers, No.14 Cunningham Road, Bengaluru - 560052.

Information Sought:

1. Please provide us with complete details of the utilization of 3% funds of each department of the Central Government towards welfare of disabled persons from the time when the eleventh year plan came into force, i.e., January 2008 - October 2008.

2. What are the detailed rules and guidelines which have been formulated for each Ministry/ Department after approval of the eleventh plan? Kindly provide a copy of the same.

3. What are the monitoring mechanisms which have been set up at various levels to monitor progress and implementation of legislations and policies relating to disability welfare? In case no such monitoring mechanisms have been setup, kindly furnish reasons and explanation for the same.

4. Please provide me with information about any other applications under the Right to Information Act, 2005, which have been filed with the Ministry of Social Justice and Empowerment requesting similar/related information and the consequent replies given and action taken by the departments in those instances.

5. If the required documents or information are unavailable, please furnish reasons and explanations for the same.

I request you to kindly supply the documents in English.

To the best of my knowledge the information sought does not fall within the restrictions contained in Section 8 and 9 of the Act and it pertains to your office.

This to certify that I, Nirmita Narasimhan, d/o late Shri. B.Narasimhan, am a citizen of India.

A fee of Rs. 10 (Rupees Ten Only) has been deposited through ____________________ Dated:_________________

Place:

Date:

Sd/- Nirmita Narsimhan

(Nirmita Narasimhan)

E-mail: nirmita@cis-india.org

Mobile No: - 098458 68078

Address: D2, 3rd Floor, Sheriff Chambers, No.14 Cunningham Road, Bengaluru: 560052.

For more details visit https://cis-india.org/accessibility/publications/uploads/msje-funds-application

An Open Letter on Internet Governance to the UN Internet Governance Forum

sachia — 2011-08-02T07:40:02Z

This open letter brings up concerns of democratic deficit in internet governance worldwide, and is addressed to the UN Internet Governance Forum (IGF). It is to be delivered at the IGF's 3rd Annual Meeting at Hyderabad, India, from 3rd to 6th December, 2008. The signatories are Alternative Law Forum, Bangalore, Centre for Internet and Society, Bangalore, Delhi Science Forum, New Delhi, Free Software Foundation - India, IT for Change, Bangalore, and Knowledge Commons, New Delhi.

This open letter brings up concerns of democratic deficit in internet governance worldwide, and is addressed to the UN Internet Governance Forum (IGF). It will be delivered at the IGF's 3rd Annual Meeting at Hyderabad, India, from 3rd to 6th December, 2008.

The letter includes an information sheet exemplifying some of the problems of democratic deficit in internet governance.

The text of the letter is as follows:
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The IGF must ACT NOW against the threat to the public-ness and the egalitarian nature of the Internet

The undersigned wish to express their deep concern that the UN Internet Governance Forum (IGF), created by the World Summit on the Information Society in 2005 as an Internet ‘policy dialogue’ forum, is largely failing to address key public interest and policy issues in global Internet governance – including that of democratic deficit.

Who shapes the Internet, as the Internet shapes our new social context?

The Internet represents the single most important technical advance of our society in a long time, so much so that it defines a new emerging social paradigm. The basic characteristics of the Internet determine the contours of the emerging social order in many important ways. The Internet was conceived as, and still largely is, an extensive communication system which is democratizing, and has little respect for established social hierarchies. Interactions and associations built over this new ‘techno-social’ system have, therefore, held the promise of a more egalitarian society.

The era of innocence of the Internet however appears to be fast approaching its end. Today, the Internet of the future – the very near future – is being shaped insidiously by dominant forces to further their interests. (See the fact-sheet on the following page for some illustrations of this.) Unfortunately, global policy forums have largely failed to articulate, much less act on, crucial Internet policy issues, which concern the democratic possibilities for our societies.

The IGF needs to act now!

As the Internet Governance Forum convenes for its third annual meeting, between 3rd and 6th December, 2008, in Hyderabad, India, it must take immediate steps to anchor and discuss important global public interest and policy issues involved in Internet governance. If it does not act now, it may get seen as a space that only provides an illusion of a public policy dialogue, and, consequently, as being co-opted in furthering the agenda of dominant forces that are shaping the Internet as per their narrow interests. We therefore strongly urge the IGF to directly address the following key global public interest and policy issues:

Increasing corporatisation of the Internet
Increasing proprietisation of standards and code that go into building the Internet
Increasing points of control being embedded into the Internet in the name of security and intellectual property violations
Huge democratic deficit in global Internet governance

We exhort the IGF to adopt clear directions for engaging with these crucial public policy issues. The IGF should come out with a clear work plan at its forthcoming meeting in Hyderabad to address the four key areas listed above.

The global community – comprising not only people who currently have access to the Internet, but also the un-connected billions who are being impacted by it nevertheless – will judge the meaningfulness and legitimacy of the IGF in terms of what progress it is able to make on these issues.

Alternative Law Forum, Bangalore
Centre for Internet and Society, Bangalore
Delhi Science Forum, New Delhi
Free Software Foundation - India
IT for Change, Bangalore
Knowledge Commons, New Delhi

Information Sheet
How the Public-ness and Egalitarian Nature of the Internet is Threatened
– Some Examples

Corporatisation of the Internet
Largely unsuspected by most of its users, the Internet is rapidly changing from being a vast ‘public sphere’, with a fully public ownership and a non-proprietary nature, to a set of corporatised privately-owned networks.

On the one hand, telecom companies are carving out the Internet into privately-owned networks – controlling the nature of transactions over these networks. They seek to differentially charge content providers, while also building wholly private networks offering exclusive content relay services. Developments like video/TV over Internet Protocol and the provision of controlled and selective Internet services over mobiles are contributing to increasing network-operators’ control over the Internet, with a corresponding erosion of its public-ness.

On the other hand, the commons of the Internet is also being overwhelmed and squeezed out by a complete domination of a few privately owned mega-applications such as Google, Facebook, Youtube etc.

Proprietarisation of standards and code that build the Internet

One of the main ways of appropriating the commons of the Internet is through the increasing use of proprietary and closed standards and code in building the Internet system. Such appropriation allows the extortion of illegitimate rent out of the many new forms of commons-based activities that are being made possible through the Internet.

Embedding control points in the Internet

A growing confluence of corporatist and statist interests has led to the embedding of more and more means of control into the Internet in a manner that greatly compromises citizens’ rights and freedoms. Whether it is the pressure on Internet
Service Providers to examine Internet traffic for ‘intellectual property’ violations; or imposition of cultural and political controls on the Internet by states within their boundaries; or ITU’s work on IP trace-back mechanisms; or the tightening of US
control over the global Internet infrastructure in the name of securing the root zone file and the domain name system, these new forms of controlling the Internet are being negotiated among dominant interests away from public scrutiny and wider public interest-based engagements.

Democratic deficit in global Internet governance
The current global Internet governance regime – a new-age privatized governance system professing allegiance mostly to a single country, the US – has proven to be an active instrument of perpetuation of dominant commercial and geo-political interests. Lately, OECD countries have begun some work on developing public policy principles that, due to the inherently global nature of the Internet, can be expected to become globally applicable. It is quite unacceptable that OECD countries shirk from discussing the same public policy issues at global public policy forums like the IGF that they discuss among themselves at OECD meetings. Apparently, developing countries are expected to focus on finding ways to reach connectivity to their people, and not burden themselves with higher-level Internet governance issues!

People’s and communities’ right to self-determination and participation in governance of issues that impact their lives should underpin global Internet governance.

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You can download the letter here (.pdf format).

For more details visit https://cis-india.org/internet-governance/blog/an-open-letter-on-internet-governance-to-the-un-internet-governance-forum

An Interview With Arjen Kamphuis

sachia — 2011-08-18T05:01:53Z

In an email interview with the Centre for Internet and Society, Dutch open source activist Arjen Kamphuis discussed his experience of successfully working with the government for a policy mandating open standards for all government IT in the Netherlands.

In 2002 Arjen Kamphuis co-authored a parliament motion to mandate open standards for all government IT in the Netherlands. The motion was unanimously accepted and, in 2007, became policy. The Netherlands thus became the first western country to make the use of open standards in public sector IT mandatory. Arjen is now working to e xport this set of policies to other European countries with the help of local political parties and business partners.

Arjen discussed his experience of lobbying for this policy change and some other questions related to his work as a consultant on IT strategy and the implications of nanotechnology and biotechnology in an email interview with the Centre for Internet and Society.

The Centre for Internet and Society: What is the Dutch government's policy on FOSS and Open Standards specifically and intellectual property rights in general? Provide some history, name the main lobbying factions in the Netherlands and their policy positions. What was your role in the formulation of these policies?

Arjen Kamphuis: The national action plan 'The Netherlands in Open Connection' is the government's answer to a unanimous vote in parliament in November 2002. The parliament stated that the market for desktop software was not functioning as it should and that significant vendor lock-in effects were harming both individual citizens and society as a whole. It requested maximum efforts from the government to change this situation. The suggested method for changing was mandating open standards in all public sector IT and actively supporting the adoption of open source software wherever functionally and technically feasible.

I was one of the people who got this process started by contacting a member of parliament from the Green Party. This was triggered by my inability to access the website of the national railway on 1 January 2002. The website had been redesigned and only allowed access to visiters with Internet Explorer. As a Linux user, I had previously had comparable problems with local government websites and electronic tax forms (usage of which was mandatory for small businesses like my consulting start-up).

After the unanimous vote in parliament, several people in the Dutch open source community, including me, kept the pressure on the government by monitoring major procurements and writing questions for the Members of the European Parliament (MEPs) to ask the government. In 2004 this led to a breakthrough when the Justice Ministry ran a project to procure 147 million euros' worth of desktop software without going through a proper multi-vendor selection process. They only talked to one vendor, and that is against European Union regulations. Since some of the civil servants working on this project were gagged, we can conclude that some people were aware they were breaking the law, yet went ahead anyway.

When the news broke we made sure the MEPs were armed with the proper questions the next day, and the contract was dropped. In reply to questions asked to the government by the MEPs, the responsible ministers admitted that the government was very dependent on Microsoft for basic functioning of its office environments; that this was a problem; and that the government would take active steps to remedy this situation by moving forward with the requests made in 2002 by parliament.

Two-and-a-half years and an election later, a new under-Minister for Economic Affairs, Frank Heemskerk, took up the challenge and promised a comprehensive policy. I gave input for this plan in mid-2007 and it was formally published and adopted later that year as a national policy for all government and public-sector (i.e. tax funded) organisations.

The policy has three objectives:

improving interoperability between public sector organisations;
lowering the vendor-dependence of the public sector;
improving the functioning of the software market and supporting the Dutch knowledge economy

Some of the practical measures are the mandating of the use of open standards in all public sector organisations. Whenever software is procured, open source should be considered and preferred whenever functionally adequate. These two very basic rules change the entire market for IT in the Dutch public sector (40% of the entire market) and is having a profound effect on the way software vendors offer their products as well as the negotiating power of the client organisations.

I continue to advise both the decision makers and the civil servants overseeing the implementation of the policy.

CIS: What is the current status on the implementation of these policies?

AK: After a slow start the government organisation that is responsable for overseeing the implementation is now up and running. The basic problem is lack of awareness about both the practical value that open standards and open source software can contribute and the underlying political reasons for making it the preferred option for government information processing.

Thus a lot of the work for the next few years will be communicating these ideas to civil servants (be they IT professionals or managers who have other jobs). The policy helps a lot because it puts some serious weight behind the whole process. The fact that government organisations have to support Open Document Format for instance significantly heightens their interest in the technical subject matter!

So the policy gives the drive needed to get things moving and now it is up to us to communicate the how and the why in a way that is understandable for people who are new to these concepts. I have no doubt it will be a long process, we have over 20 years of proprietary legacy built up in our public institutions. Replacing those systems with open alternatives will take many years. All the greater a reason to proceed with some urgency.

The complete policy document has been translated into English and released under Creative Commons Licence:
http://appz.ez.nl/publicaties/pdfs/07ET15.pdf

In December 2007 I gave a talk in Berlin. Here a summary, slides and video are available:
http://events.ccc.de/congress/2007/Fahrplan/events/2387.en.html

CIS: What can a country like India learn from the Dutch government's experience in eGovernance and ICT in Education?

AK: I am not familiar with the Indian political process but these are some of my lessons learned:

- The government will not do anything unless constant and significant pressure is applied by citizens. Politicians and civil servants only act if the pain of acting is less than the pain of not acting. Change is achieved by citizens standing up and working on these problems without guarantee of any reward or even achieving any results (it took us five years to get from a unanimous vote in parliament to an actual policy).

- Big IT companies may be your friend or your enemy. But even if they are your friends they generally will not be at the forefront of political action that could be seen as controversial. Once policies are pushed beyond the controversial stage and have been adopted as official policy some of them will support it. Others, with much to lose, will fight you and the policy every step of the way. The more money or loss of market share is involved the more radical the methods that are employed. Massive lobbying, applying political pressure through foreign governments, bribery and all kinds of other activities are well-funded, well organised and very common.

- In moving forward with these policies it's the lack of knowledge and vision with the the management of institutions that is by far the biggest bottleneck. Without a clear policy from the top it is impossible to get things moving in most organisations.

- Another big problem in switching over local governments and other smaller organisations is the fact that many of the advantages of such a switch is national and/or macro-economic in nature while the initial cost and risk is micro-economic in nature. Hence again the need for a national policy.

- The funding required to make significant improvements is often not that large compared to the existing operational budgets. Investing in the smart use of IT in education for instance is something that can pay for itself very quickly. This is generally also true for adoption of open source and open standards in general. By just reducing the yearly spend on software licences by 1% the entire government program can be funded.

- Simply stopping the procurement of new licences (while continuing the use of those already paid for) can often free up enough money to finance a migration process. This has been the case in the city of Amsterdam and the French Gendarmes.

- The actual value of better government services or education is hard to quantify in monetary terms. How do we value improved responsiveness, transparency, national sovereignty in information processing and supporting local service companies instead of foreign software companies?

- IT education should focus on understanding methods and principles, not products. The product life-cycle is 18-36 months, the educational process takes many years and the length of a career is decades. Any education with a focus on products leads to knowledge that is irrelevant by the time the degree is finished. Teach people to drive a car, not just a Volkswagen or Tata.

- The cost of physical books per student per year in the Netherlands is now greater that the cost of a laptop. This is insane since the content of those books is generally written by teachers who get paid very little for it. Using the funds to pay those teachers instad of the publishers and releasing the content under a free licence will free up resources to develop better educational programs and provide all students with computational tools to use them. All without increasing the total cost compared to our current situation. The financial numbers will be different for India but the basic principle is the same and works even better given the larger scale of India. The cost of producing and distributing electronic educational content will drop practically to zero when compared to physical on a per-student basis. Using funds to support teachers in the use of e-learning with open content is the way forward.

CIS: How can a local support environment for open technologies be created? Can local SMEs ever substitute for the transnational proprietary giants?

AK: Whether SMEs can supplant multinationals depends on the product being replaced. CPU manufacturing requires a very high upfront investment in R&D and manufacturing capability. This is usually far beyond any but a handful of companies. With software development and services things are very different. Software development only requires a human with programming skills, a good idea and a computer. The Free Software Movement has shown clearly that distributed methods of software development can lead to high quality products with excellent local support systems. Local organisations (or communities that are not even organisations) can often understand local needs and respond to local changes much better, faster and cheaper than large, lumbering corporations. If local organisations work together globally to share knowledge (and code) for those parts they all need they can beat any centralised system.

What many senior business and government leaders are struggling with is the realisation that many of the 'truths' they have learned while studying economics or business management or some such subject turn out to be empirically incorrect. For example: it has become clear there is no causal relationship between the cost of software and its quality or utility. This must be a fact that is difficult to truly understand and accept if you have been brought up believing the gospel of the Anglo-Saxon economic worldview. The current economic crisis is a great help in questioning some of those beliefs and opens up room for new ideas about economic vs. societal value of technology and its relationship to businesses trying to earn a living.

CIS: Could you tell us about the Dutch government's rollback on electronic voting machines? What is your opinion on the use of electronic voting machines in the upcoming elections in India?

AK: From the mid '80s onward, voting computers were introduced in the Netherlands. By 2006, the vast majority of all elections were being performed by proprietary computer systems. Citizens would press a button and then go home to watch TV. Some software that no-one could control, monitor or properly audit would spit out a result and that would be it -- new government. Only a handful of engineers (all working for the companies that made the voting computers) actually knew what the software did and could make the computer system say anything they wanted.

When the city of Amsterdam (the last holdout using paper ballots) announced in 2006 that it was moving to voting computers, a group of activists organised a campaign to ban voting computers. We felt that the very nature of democracy was under attack by running the election process in a way that makes it impossible for ordinary citizens to check the validity of the election. It also makes fraud a lot harder to detect. Detectability of fraud is the one of the primary properties any election process should have. We all know election fraud is also possible with non-electronic means but keeping it a secret is much harder in such cases (as we saw in the US and Zimbabwean election over the last years). There was a actual case of suspected voter fraud in a Dutch municipal election and the judge concluded that while the fraud seemed likely it could not be proven. Regrettably for the suspected council member the fraud could also not be disproven. This shows very clearly that such a method is wholly unsuitable for application in real democratic processes.

Through lots of media attention, a few spectacular hacks showing the technical insecurity of the systems, and legal pressure, we forced the government in 2007 to reverse the approval of the voting computers and go back to an all-paper balloting system. This reversal is part of a global backlash against electronic voting systems. Comparable changes have been going on in many US states and all over Europe.

I think India should have voting process that can be understood and monitored by its citizens. This understanding and monitoring should be possible without requiring advanced degrees in computer science, software engineering and electronics. The only way to have such a process is when there is a paper ballot involved. Such a ballot could be printed by a computer to increase the ease of use but all-electronic solutions are ruled out by the basic demands of what a democracy is.

India should move to either all paper systems or voting computer backed-up by a voter-verified paper trail.

Are more extensive telling of the tale can be found here: http://wijvertrouwenstemcomputersniet.nl/English

This is a link to the Berlin CCC conference of Rop Gongrijp's 2007 presentation (with video): http://events.ccc.de/congress/2007/Fahrplan/events/2342.en.html

http://www.blackboxvoting.org has a wealth of information on this subject.

CIS: What are the services provided by Gendo? Could you describe some of the projects that you have undertaken?

AK: My company (gendo.nl) also provides consulting services in the area of IT strategy, development of open IT architectures and implementing those in mixed open source/proprietary environments. We are currently advising both national and local government organisations in the implementation of policies and plans to move to open standards and open source software. We are also involved in projects where we do the actual development and implementation of new systems to enable innovation and lessen the dependance of our client on proprietary systems. Currently we are involved with a healthcare organisation where we are assisting in re-architecting their entire IT environment to allow service innovation, lower cost and increase information security.

We have also been involved in information security work and other auditing in the financial services and government sector. Here our activities focus on the grey area between technology and process.

Outside the field of IT we also do other consulting work such as scenario planning and strategic future studies, mostly for large corporate clients. Most of the big Anglo-Dutch multinationals such as Shell or Unilever are on our client list. We also have a large number of clients in the financial services and insurance sector.

For all of these clients we organise presentations and brainstorming sessions, often preceded by research. This helps the leaders in those organisations think about the nature of rapid, technology-driven changes in their markets and the world in general. These insights are then translated into new products, services and ways of delivering them.

Forgive me if this all sounds a bit vague but with many of these clients there is some confidentiality agreement involved.

CIS: Could you tell us more about yourself? Maybe you would like to share some formative experiences.

AK: Writing my first paper on black holes at age 11 showed me that grown-ups usually also don't know what is going on in the universe either. Despite rumours to the contrary parents, teachers, senior managers and politicians are not all-knowing and are stumbling about just like most two-year-olds where complex issues are concerned.

Over the last quarter century I've had this intuition reconfirmed again and again. In a world that is changing faster and faster experience becomes obsolete rather quickly and wisdom is no longer the sole purview of older, more senior, people. We need young smart-asses who have not yet learned what is impossible, so they go out there and do it.

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Arjen Kamphuis (born 1972) studied Science & Policy at Utrecht University and worked for IBM as Unix specialist, Tivoli consultant and software instructor. As IT-strategy consultant at Twynstra Gudde he was involved in starting up Kennisnet, the Dutch educational network. Since 2001 he is operating as an independent adviser of companies and governments. He co-authored, in 2002, a motion in parliament that ultimately turned, in 2007, into a full-fledged policy of the Dutch government mandating the use of open source software in all government and public sector IT operations.

Arjen at present divides his attention between IT-policy and the convergence of IT, biotechnology and nanotechnology and its social and economic implications. His customers include: Shell, Unilever, Pfizer, Stork, and various hospitals, governmental institutions and insurance companies. Arjen guest lectures on technology policy at various universities and colleges.

When not consulting Arjen is actively involved in (digital) civil liberties, the open source movement and criticizing the war on terror.

For more details visit https://cis-india.org/openness/blog-old/an-interview-with-arjen-kamphuis

Agenda for e-Access Meeting

sachia — 2011-08-22T12:53:56Z

Download the agenda for the 7 November 2008 meeting on e-Access.

For more details visit https://cis-india.org/accessibility/publications/agenda%20for%20Nov%207th%20meeting.doc.htm

Accessible websites could become a reality

sachia — 2011-04-02T16:17:26Z

Article by L. Subramani in the Deccan Herald, 11 February 2009

Centre for Internet and Society (CIS), a Bangalore-based NGO that researches on Internet's influence on families and individuals, had reported that about 99 per cent of government websites have failed in meeting with the accessibility guidelines issued by W3C (World Wide Web Consortium).

As Kanchan Pamnani speaks about web accessibility, she relates to us an old story learnt at school. A crane called his long-time friend, a wolf, for dinner and showed a tall, narrow jar that had delicious fishes in it. Unable to put its head inside and eat, the bewildered wolf returned home hungry, as the crane enjoyed putting its long beak inside the jar and tasted its content.

“What’s the point in information being available on the Internet? The visually challenged can’t access the content all the same, since the design and presentation of websites are not friendly to the screen reader software they use to access them through PC and laptops. And they need this the most, since it saves their time and energy when they get things done online,” Ms Pamnani said.

Despite being home to the world’s largest visually impaired population, the problem of inaccessible websites has been common in India. What hurts Ms Pamnani, a visually challenged lawyer and folks like her is the irony that several website developers in India comply with accessibility norms while creating websites for their foreign clients for fear of their product getting rejected and ignore the same while making sites for home-based organisations.

Some months ago, Centre for Internet and Society (CIS), a Bangalore-based NGO that researches on Internet's influence on families and individuals, had reported that about 99 per cent of government websites have failed in meeting with the accessibility guidelines issued by W3C (World Wide Web Consortium). It had highlighted CMC Velore, RBI and IIMB as some of the institutions whose websites are either too difficult or impossible for persons with visual impairment to access with their special screen reading software.

“Someone has to take responsibility for this situation,” Pamnani mentioned. “Given that people from the IT community have created these websites, they will have to take the blame.”

Screen readers, which the blind use to get content of a computer in voice, comprises of text to speech engine (a sort of virtual larynx) and the software that allows users to interface with the system. However, graphically rich webpages or features that are primarily visual in nature become a potential minefield to the screen reader since it doesn’t know how that information can be rendered “readable” to the TTS engine.

Mindful of this bottleneck, the World Wide Web Consortium (W3C), which play the role of rule-makers in the way the web functions, designed a set of guidelines web developers must use while creating websites. For instance, it calls for giving heading levels which makes screen reader users to press “Shift and the number key depending on which heading level (one to five) they want to reach” and straight away go to the heading instead of going line by line.

For webpages to be fully accessible, the guidelines ask developers to use HTML tags and create alternative, verbally described pages (to the graphically rich ones) that can be read by screen readers. Probably fearing the labour it takes, developers of websites are alleged to be overlooking the guidelines and disability activists say that the negligence is proving to be too costly for them.

“These days, most of the government documents are available on the Internet,” said Javed Abidi, Chairman, National Centre for Promotion of Employment for Disabled Persons (NCPEDP). “The technology is available and there is also the necessary awareness, but web developers seem to be taking this issue too lightly.”

Abidi and Pamnani have been talking about the situation with NASSCOM and were close to hosting a Dharna in front of the venue where the industry body was hosting its leadership summit on Wednesady. However, the protest was called off since NASSCOM agreed to focus on the issue.

“As a first step, the body has agreed to make their own website accessible,” Abidi, the New Delhi-based, wheelchair-bound disability activist, said. “Then they have agreed to urge their members to follow suit. Also, despite their attempts to take up accessibility as a CSR (Corporate Social Responsibility) issue, we want them to consider this as a rights issue, since the United Nations Convention for Rights of Persons With Disability (UNCRPD), which India has signed and ratified, states (in article 9) that access to information is a right.”

So Pamnani and several other visually challenged users of the Internet feel the day when they can log on to the website of an online store and purchase anything of their choice isn’t far away.

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To read the article at the Deccan Herald website, click here.

For more details visit https://cis-india.org/news/accessible-websites-could-become-a-reality

Access India Meet-Up, May 2009

sachia — 2011-08-31T10:50:37Z

Meet-up of members of Access India mailing list (open to invitees only)

Access India is an informal mailing list for the visually impaired community in India, in which subscribers primarily discuss technology and various aspects of its accessibility. Although the Access India mailing list, originally started in 2002, was intended to be a forum for discussing technology-related issues for the blind, it has over the years expanded to cover a whole range of social, educational, cultural, political and other issues of significance to the visually impaired community in India. It is one of the largest mailing lists of blind persons in India and has roughly 500 members from all over the country. Members of the Access India community in various cities hold informal gatherings from time to time. An annual national meeting of Access India members is also held, where various issues affecting the community are discussed in detail.

Agenda

2 PM: Welcome address by CIS, hosts of the meet.

2:05 PM: A round of introduction by participants.

2:30 PM: Presentation by representatives from AreaPal, a Bangalore-based social networking group founded by students. areapal allows users to locate and connect with people on the basis of their area and neighborhood. It is a genuine neighbourhood networking service. Apart from that, they also provide user-generated news, events and marketplace based information about a user’s area. For further information, please visit www.areapal.com.

2:40 PM: Question time.

2:50 PM: Presentation by representatives from 3I Infotech, a company which recently launched e-Mudhra, an initiative to roll out digital signatures. The main focus of the discussion will be the accessibility of their product. For additional information, please visit http://www.e-mudhra.com/

3:00 PM: Question time.

5. 3:10 PM: Presentation by representatives from iVolunteer, an organization that matches volunteers seeking volunteering opportunities
with organizations and individuals looking for volunteers in Bangalore. To learn more about the organization, please visit www.ivolunteer.in

3:20 PM: Question time.

6. 3:30 PM: Introduction to Inclusive planet. Inclusive Planet is in the process of building the largest online portal for disabled persons in India. It is intended to be a comprehensive portal containing various resources including employment resources, educational resources, a match-making
channel, accessible books section, discussion boards, resources for medical facilities, sports and entertainment center, etc. We hope to have a
representative from Inclusive Planet demonstrate the site for us, inform us about its scope and expansion plans, and tell us about how we can contribute toward making the site totally accessible. Please visit http://www.inclusiveplanet.org/

3:50 PM: Question time.

4:00 PM: Tea followed by open discussion on technology.

4:45 PM: Vote of thanks and conclusion.

For more details visit https://cis-india.org/events/access-india-meet-up-may-2009