The Centre for Internet and Society
https://cis-india.org
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Making Voices Heard
https://cis-india.org/internet-governance/blog/making-voices-heard
<b>We are happy to announce the launch of our final report on the study ‘Making Voices Heard: Privacy, Inclusivity, and Accessibility of Voice Interfaces in India. The study was undertaken with support from the Mozilla Corporation.</b>
<p style="text-align: center; "><img src="https://cis-india.org/home-images/WebsiteHeader.jpg/@@images/8d8ed2a0-f0e4-44d7-8938-493b186402c5.jpeg" alt="Making Voices Heard" class="image-inline" title="Making Voices Heard" /></p>
<p style="text-align: justify; ">We believe that voice interfaces have the potential to democratise the use of the internet by addressing limitations related to reading and writing on digital text-only platforms and devices. This report examines the current landscape of voice interfaces in India, with a focus on concerns related to privacy and data protection, linguistic barriers, and accessibility for persons with disabilities (PwDs).</p>
<p style="text-align: justify; ">The report features a visual mapping of 23 voice interfaces and technologies publicly available in India, along with a literature survey, a policy brief towards development and use of voice interfaces and a design brief documenting best practices and users’ needs, both with a focus on privacy, languages, and accessibility considerations, and a set of case studies on three voice technology platforms. <span>Read and download the full report <a class="external-link" href="http://voice.cis-india.org/">here</a></span></p>
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<h3>Credits</h3>
<p><strong>Research</strong>: Shweta Mohandas, Saumyaa Naidu, Deepika Nandagudi Srinivasa, Divya Pinheiro, and Sweta Bisht.</p>
<p><strong>Conceptualisation, Planning, and Research Inputs</strong>: Sumandro Chattapadhyay, and Puthiya Purayil Sneha.</p>
<p><strong>Illustration</strong>: Kruthika NS (Instagram @theworkplacedoodler). Website Design Saumyaa Naidu. Website Development Sumandro Chattapadhyay, and Pranav M Bidare.</p>
<p><strong>Review and Editing</strong>: Puthiya Purayil Sneha, Divyank Katira, Pranav M Bidare, Torsha Sarkar, Pallavi Bedi, and Divya Pinheiro.</p>
<p><strong>Copy Editing</strong>: The Clean Copy</p>
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For more details visit <a href='https://cis-india.org/internet-governance/blog/making-voices-heard'>https://cis-india.org/internet-governance/blog/making-voices-heard</a>
</p>
No publishershwetaVoice User InterfacePrivacyAccessibilityInternet GovernanceResearchFeaturedHomepage2022-06-27T16:18:36ZBlog EntryMaking Voices Heard: Privacy, Inclusivity, and Accessibility of Voice Interfaces in India
https://cis-india.org/raw/making-voices-heard-project-announcement
<b>We believe that voice interfaces have the potential to democratise the use of internet by addressing barriers such as accessibility concerns, lack of abilities of reading and writing on digital text interfaces, and lack of options for people to interact with digital devices in their own languages. Through the Making Voice Heard Project supported by Mozilla Corporation, we will examine the current landscape of voice interfaces in India.</b>
<p> </p>
<img src="https://raw.githubusercontent.com/cis-india/website/master/img/CIS_Mozilla_MakingVoicesHeard_ProjectAnnouncement_01.jpg" alt="null" width="30%" /> <img src="https://raw.githubusercontent.com/cis-india/website/master/img/CIS_Mozilla_MakingVoicesHeard_ProjectAnnouncement_02.jpg" alt="null" width="30%" /> <img src="https://raw.githubusercontent.com/cis-india/website/master/img/CIS_Mozilla_MakingVoicesHeard_ProjectAnnouncement_03.jpg" alt="null" width="30%" />
<p> </p>
<h4>Download the project announcement cards (shown above): <a href="https://raw.githubusercontent.com/cis-india/website/master/img/CIS_Mozilla_MakingVoicesHeard_ProjectAnnouncement_01.jpg" target="_blank">Card 01</a>, <a href="https://raw.githubusercontent.com/cis-india/website/master/img/CIS_Mozilla_MakingVoicesHeard_ProjectAnnouncement_02.jpg" target="_blank">Card 02</a>, and <a href="https://raw.githubusercontent.com/cis-india/website/master/img/CIS_Mozilla_MakingVoicesHeard_ProjectAnnouncement_03.jpg" target="_blank">Card 03</a></h4>
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<h3>Making Voices Heard: Project Announcement</h3>
<p>Although voice enabled interfaces are being deployed there is a need to understand how they are beneficial, and what have been important knowledge gaps and challenges in their development, adoption, use, and regulation. Through the Making Voice Heard Project <a href="https://blog.mozilla.org/blog/2019/07/05/mozillas-latest-research-grants-prioritizing-research-for-the-internet/" target="_blank">supported by Mozilla Corporation</a>, we will be examining the current landscape of voice interfaces in India, and seek to address the following questions:</p>
<ul>
<li>What is the broad (sectoral and functional) typology of available voice interfaces in Indian languages? How widely are these voice interfaces (in Indian languages) used, and what barriers prevent their further adoption and use?<br /><br /></li>
<li>What are concerns related to privacy and data protection that emerge with the growth of voice interfaces? What kind of protocols for data processing may need to be built into the design of these interfaces?<br /><br /></li>
<li>How accessible are these interfaces for persons with disabilities (PWDs)? What kinds of accessibility features, especially for Indian languages, may need to be developed to ensure effective use of voice technologies by PWDs?<br /><br /></li>
<li>Where do challenges in these three areas intersect? For instance, is compromising on users’ privacy, including weak or missing data protection regulations, required to create comprehensive speech datasets that may help develop better accessibility features, and address linguistic barriers?</li></ul>
<p>In order to approach these questions we have begun mapping the various developers and users of voice interfaces in India. In the next stage of the process we will be looking at these interfaces through the lens of privacy, language, accessibility, and design. In order to add to the mapping and questions, we will be conducting interviews and workshops with users, developers, designers and researchers of voice interfaces in India, including the <a href="https://voice.mozilla.org/en" target="_blank">Common Voice</a> team at Mozilla.</p>
<p>We hereby invite researchers, developers and designers of voice interfaces to speak to us and help inform the study. You may contact Shweta Mohandas at shweta@cis-india.org.</p>
<p><em>- Shweta Mohandas, Saumyaa Naidu, Puthiya Purayil Sneha, and Sumandro Chattapadhyay (project team)</em></p>
<p> </p>
<p>
For more details visit <a href='https://cis-india.org/raw/making-voices-heard-project-announcement'>https://cis-india.org/raw/making-voices-heard-project-announcement</a>
</p>
No publishershwetaVoice User InterfaceLanguagePrivacyAccessibilityResearchVoice Assisted InterfaceFeaturedResearchers at WorkMaking Voices Heard2019-12-18T12:10:05ZBlog Entry