Centre for Internet and Society

The Leap of Rhodes or, How India Dealt with the Last Mile Problem - An Inquiry into Technology and Governance: Call for Review

praskrishna — 2015-04-03T10:55:07Z

Re-thinking the Last Mile Problem research project by Ashish Rajadhyaksha is a part of the Researchers @ Work Programme at the Centre for Internet and Society, Bangalore. The ‘last mile’ is a communications term which has a specific Indian variant, where technology has been mapped onto developmentalist–democratic priorities which have propelled communications technologies since at least the invention of radio in the 1940s. For at least 50 years now, the ‘last mile’ has become a mode of a techno-democracy, where connectivity has been directly translated into democratic citizenship. It has provided rationale for successive technological developments, and produced an assumption that the final frontier was just around the corner and that Internet technologies now carry the same burden of breaching that last major barrier to produce a techno-nation. The project has fed into many different activities in teaching, in examining processes of governance and in looking at user behaviour.

The Researchers At Work Programme, at the Centre for Internet and Society, advocates an Open and transparent process of knowledge production. We recognise peer review as an essential and an extremely important part of original research, and invite you, with the greatest of pleasures, to participate in our research, and help us in making our arguments and methods stronger.

Laying out a theoretical review of the history of technologies of archiving in the country, the project aims at building case studies of public and private archives in the country and the needs for a local capacity building network of historians, archivists, technologists and state bodies which exploits the digital and Internet technologies for building new archives of Indian material.

The monograph has emerged out of the "Rethinking the Last Mile Problem" project that was initiated in September 2008. The first draft of the monograph is now available for public review and feedback.Please click on the links below to choose your own format for accessing the document:

PDF
Word

We appreciate your time, engagement and feedback that will help us to bring out the monograph in a published form. Please send all comments or feedback by 30 December 2010 to nishant@cis-india.org or you can use your Open ID to login to the website and leave comments to this post.

For more details visit https://cis-india.org/raw/histories-of-the-internet/blogs/the-last-cultural-mile/last-mile-problem

Internet Researchers' Conference 2022 (IRC22) - Selected Sessions

Puthiya Purayil Sneha — 2022-04-26T07:00:30Z

Here is the list of selected sessions and individual presentations for the Internet Researchers' Conference (IRC22) - #Home. IRC22 will be held online from May 25-27, 2022. The conference announcement, along with details on registration will be published in the first week of May.

Internet Researchers' Conference 2022 - #Home: Call for Sessions

Internet Researchers' Conference 2022 - #Home: List of Proposed Sessions

Selected Sessions and Total Scores

#WaitingForFood - Rhea Bose and Nisha Subramanian (85.00)

#thismightnotbeonline - Kaushal Sapre; Aasma Tulika (81.88)

#GoingHome: Constructions of a Digital-Urban Platform Interface in Delhi-NCR - Anurag Mazumdar (80.63)

#CovidConfessions - Indumathi Manohar (80.63)

#IdentitesVulnerabilitiesOpportunitiesDissent - Saumya Tewari; Manisha Madhava; Dhrupadi Chattopadhyay; Aparna Bose (79.38)

#HomeAndTheInternet - Dona Biswas; Bhanu Priya Gupta (77.50)

#LetsMoveIn - Arathy Salimkumar; Faheem Muhammed; Hazeena T; Manisha Madapathy (76.25)

#LockdownsAndShutdowns - Michael Collyer; Joss Wright (73.75)

#ActFromHome - Maya Sherman; Rai Sengupta (73.75)

#SocialMediaActivism - Anushka Bhilwar (69.38)

#TransActandWhatFollowed - Brindaalakshmi K (68.75)

#IdentifyingtheIdeaoflLaborinTeaching - Sunanda Kar; Bishal Sinha (68.75)

#HomeBasedFlexiworkInCovid19 - Sabina Dewan; Mukta Naik; Ayesha Zainudeen; Gayani Hurulle; Hue-Tam Jamme; Devesh Taneja (67.50)

#Involute:Jagged Seams of the Domestic and the Vocational - Akriti Rastogi; Deepak Prince; Misbah Rashid; Satish Kumar (65.63)

#DigitisingCrisesRemakingHome - Vidya Subramanian; Kalindi Kokal; Uttara Purandare (61.88)

Note: The total scores were derived from anonymous peer selection by all teams and scores by a panel of external reviewers, with both processes given a 50% weightage.

For more details visit https://cis-india.org/raw/irc22-home-selected-sessions

Institute on Internet & Society: Event Report

srividya — 2013-10-15T06:48:00Z

The Institute on Internet and Society organized by the Centre for Internet and Society (CIS) with grant supported by the Ford Foundation took place from June 8 to 14, 2013 at the Golden Palms Resort in Bangalore.

A total of 20 participants spent the seven days in a residential institute, learning about the fundamental technologies of the Internet and topics on which CIS has expertise on such as Accessibility, Openness, Privacy, Digital Natives and Internet Governance.

The participants belonged to various stakeholder groups and it provided a common forum (first of its kind in India) to discuss and share ideas. Twenty-four expert speakers from various domains came to share their knowledge and speak about their work, so as to encourage activity in the field and supply resources from which participants could learn to increase their accessibility, range and funding possibilities, as well as network with the speakers and amongst themselves.

The Institute has triggered a number of follow-up events — those that the participants organized themselves with the help of CIS staff, including Crypto Parties in Bangalore, Delhi and Mumbai, that taught netizens to keep their online communication private. In addition to that, the CIS Access2Knowledge (A2K) team could rope in eight new Wikipedians who will contribute to Wikipedia in Indic languages.

The day wise talks and activities that took place are listed below:

Day 1: June 8, 2013

The seven day residential Institute began on Saturday, the 8th of June with a warm welcome by Dr. Ravina Aggarwal and Dr. Nirmita Narasimhan. They outlined the purpose of the residential institute and briefly went over the topics which would get covered over the week long duration. This was followed by each of the participants introducing themselves briefly and also stating their expectations from the Institute, why they were attending the same and what they hope to get at the end.

Session 1: History of the Internet

(by Pranesh Prakash and Bernadette Längle)

Above is a picture of Pranesh Prakash speaking about the History of the Internet during the first session on Day 1.	The Institute proceedings kicked off with the first session, History of the Internet by Pranesh Prakash and Bernadette Längle. Participants learned where the Internet originally came from and how it is organized, as well as different technologies surrounding the Internet. Pranesh Prakash and Bernadette Längle set the start point of the Internet in the late 50's when the Russians send the first satellite in space (Sputnik) and the US founded the DARPA(Defense Advanced Research Projects Agency), a research agency that was tasked with creating new technologies for military use. DARPA is credited with development of many technologies which have had a major effect on the world, including computer networking, as well as NLS, which was both the first hypertext system, and an important precursor to the contemporary ubiquitous graphical user interface (GUI). A few years later the first four computers were connected to a network.

After the Network Control Protocol (NCP, later replaced by the TCP/IP) was invented in 1970, the first applications were made: email (connecting people), telnet (connecting computers) and the file transport protocol (FTP) (connecting information) — all of these are still in use today. Participants were surprised to learn that the Web, most commonly used today, known to be invented by one single person in the 90's, actually existed for a long time prior to the '90s.

VIDEO

Session 2: Domestic Bodies and Mechanisms

(by Pranesh Prakash)
After lunch, Pranesh Prakash led the second session about Domestic Bodies and Mechanisms and he started with some of the problems associated with the Domestic Regulatory Bodies:

Lack of coherence and consistency in Internet related policies
Rather than co-operating, the different agencies compete with each other.
Communication with the public is of different degrees and openness of different agencies varies.

Department of Electronics and Information Technology (DEITY), is one of the most important public agencies & the CERT-in focuses on issues like malware and content regulation. There is also the STQC (Standard Setting and Quality Setting Body).
The work of these organizations is to govern the Internet, bring about better privacy policies and ensure freedom of speech.
Other governing bodies include DOT (Department of Telecommunications) which governs the telecom and internet policies of India. In India, certain content regulation takes place under a notification as part of the IT Act, 2003.
TRAI (Telecom Regulatory Authority of India) also looks into the tariff, interconnections and quality of telecom sector, spectrum regulation and so on.
The USOF (Universal Service Obligation Fund) seeks to provide funds for setting up telecom services in rural areas.
Ministry of Information and Broadcasting (MIB) has been extending copyright restrictions to online publications.

VIDEO

Session 3: Emerging trends in Internet usage in India

(by Nandini C and Vir Kamal Chopra)
Emerging Trends in Internet Usage with specific focus on BSNL offerings (by Vir Kamal Chopra)
Some of the salient points discussed were:

In 1995, the VSNL provided internet in 4 metros of India, by 1998 DOT had provided internet in 42 cities.
Some of the facilities internet provides include Tele-education, Tele-medicine, mobile banking, payment of bills via mobile internet, etc.
BSNL has got maximum broadband market share in India.
Present Scenario, there are 900 million mobiles in India, 430 million wireless connections with capability to access data.
The total broadband connections are 15 million in country, 10 million provided by BSNL.
Total internet users are 120 million with a growth rate of 30%.
Public access is not only about network intermediaries but about info-mediaries who understand internet.
BSNL lost Rs 18,000 crores from 3G license.
2G to 3G shifting is not seamless and leads to lot of packet loss, and 3G coverage is not as extensive as 2G. Thus 3G is not efficient however; the government has made a lot of money from selling 3G licenses.
Future trends include technology trends for internet access, optical fiber technologies, fiber to the curb, fibre to the home, metro Ethernet, etc.
Internet has created an online Public sphere.
In 2000 Parliament passed the Information Technology Act 2000 and the dot.com boom is seen.

Making internet access meaningful in the Indian Context (by Nandini.C)
(Click to see the presentation slides)
Some of the salient points discussed were:

Status of internet access today sees low level of overall penetration of internet, high rate of household mobile penetration and huge rural-urban divide in internet access.
Relationship b/w women and internet in India
8.4% of women in India have access to internet in India and 43% of women using internet in India perceived it as being an important part of their life.
Some area of concerns include ensuring adequate access of internet for the women, entrenched patriarchies, contextual relevance, the imaginary of ‘public access’.
The importance of an existing strong social support network, ITC itself cannot open up economic/social empowerment opportunities for women
ICT-enabled micro-enterprises may also force the burden of double work on women, who undertake both productive activities for the micro-enterprise and re/productive activities for the household.
The Internet today has created an online public sphere.
Countering the threat of online violence.
Censorship and content regulation.
Women’s rights and the spaces of internet governance.
Arbitrary censorship and self-regulation by the corporate and slide towards an illusory freedom; state is used as a bogeyman by corporate to create an online culture that is suitable to the corporate values.

VIDEO

Activity
Day 1 featured an interesting activity called the Creative Handshake. The goal of the game was to teach the participants the concept of "Handshake" in Internet terms and why it is important to make sure that integrity of data transferred is maintained.

Day 2: June 9, 2013

The focus of the second day was more on the nuts and bolts behind the working of the Internet by Dr. Nadeem Akhtar, Wireless Technologies and a case-study in Air Jaldi by Michael Ginguld, Collaborative Knowledge base building by Vishnu Vardhan and Affordable Devices on the Internet by Ravikiran Annaswamy.

The salient points of each of the talks are listed below.

Session 1: How Internet Works

(by Nadeem Akhtar)
Click to read the presentation slides

Internet structure and hierarchy:
1. Data Networks comprise of set of nodes, connected by transmission links, for exchange of data between nodes.
2. Some of the key principles which underpin data networks include digital transmission, multiplexing and data forwarding/routing.
Data networks through ownership include public and private networks.
Data networks through coverage include local area networks (small area), metro area networks (may comprise of a city) and wide area networks (wide geographic area across cities).
Protocols include:
1. Open systems interconnection (OSI) model divides a communication system into smaller parts. Each part is referred to as a layer. Similar communication functions are grouped into logical layers.
2. OSI model defines the different stages that data must go through to travel from one device to another over a network & this enables a modular approach towards developing complex system functionality i.e. functionality at layer X does not depend on how layer Y is implemented.
Above is a picture of Dr. Nadeem Akhtar speaking on the working of the internet on Day 2
Internet networks or connections.
Internet backbone refers to the principal data routes between large, strategically interconnected networks and core routers on the internet and these data routes are hosted by commercial, government, academic and other high-capacity network centers, the internet exchange points and network access points. The internet back bone is decentralized.
Transit Service - Passing information from small ISP to large ISP.
Peering Service - The passing of information between two similar ISP’s os similar size to let network traffic pass.
Three levels of network Tier1, Tier2 and Tier 3. TATA Company is the only Tier 1 Indian Company.
Backhaul- Transport Links which connects access edge networks with the ‘core’ network. The transmitters have to be mounted on a high level.


Above is a picture of Dr. Nadeem Akhtar speaking on the working of the internet on Day 2

VIDEO

Session 2: Wireless Technologies

(by Michael Ginguld)
Click to read the presentation slides

We are surrounded by electromagnetic radiation
All about transmission waves and there are both advantages and disadvantages of the same:
1. Pros: higher reach for lower price, overcomes topographic challenges, lower maintenance, less to damage/lose
2. Cons: limited resources, maintenance (energy), physical limitations to transfer rates.
Satellite/VSAT is a very small aperture tech: a small satellite dish that connects to a geo-static satellite.
Strength: globally usable, can connect from anywhere.
Weakness: signal problems, relatively high installation charge, upstream connection is lower than the downstream, transmitter on satellite is extremely expensive, hence limitation on transmission capacity of the satellite.
VSATs are not scalable. It is a dead-end tech for usages where data transmission volume is expected to grow.
2G Technology for mobile connection.
Limitation in transfer of data, due to technology and encryption limitations but great availability and reasonable price.
3G Technology has a problem in India; low uptake, leading to low investment, leading to low speed, leading to low uptake. The technology allows for high-speed data transfer but the market condition in India still does not make adequate infrastructural support feasible.
4G license auction.
A company bought the country-wide 4G license in the auction. Mukesh Ambani bought the company after some days.
The present legislation does not allow for VoIP-based Telco operation but that is expected to change soon.
Wifi technology is wireless technology. It is low cost wireless transfer of data. The Public dissemination of the ranges in which data transfer using the WiFi protocol can take place. It was made public in India in January 2005.
1. Limitations: needs line of sight, limit to data transfer.
2. Strength: cheap, de-licensed spectrum usage, easily deployable.
2G spectrum, 3G spectrum and now 4G spectrum all are part of the wireless technology.
Air Jaldi started in Dharamshala; building wifi connection spanning campuses.
Three types of consumer categories: (1) no coverage, (2) under-served, and (3) ‘deserving clients’. #2 is the most common group. #3 are people who should be served but cannot pay fully for the service, hence are cross-subsidised by group #2.
Deployed and managed by local staff, trained by AirJaldi.
Customer premise equipment: Rs. 3-4k.
User charges: Rs 975 per month for 512 kbps, Rs 1500 per month for 1 mbps.
Content: by and large, AirJaldi brings infrastructure on which content can ride on, teams with various content providers (like e-learning, rural BPOs, local e-banking etc) for the content side. The biggest drivers are local BPO, banking and retail. The next big driver coming up is entertainment.
WiMax includes 4g spectrum.

VIDEO

Session 3: Building Knowledge Bases and Platform via Mass Collaboration on the Internet

Click to read the presentation slides

The session started off with some physical activity in the form of "Kasa Kasa Warte, Chan Chan Warte" to break off the lunch induced sleep and a mental activity where the participants were divided into two groups and both the groups were asked to collect information on "Water". One group was left to itself while the other had some expert inputs from Vishnu Vardhan on how to collaborate and organize the data. After the activity, both teams presented the information that they had collected on "Water". The benefits of collaborative authoring such as "everyone's voice is heard", "various inputs leading to a multi-dimensional thinking" etc were evident as against a single dimensional thought process that was seen from the group that was un-assisted.	Given above is a picture of the participants involved in a group activity

Salient points discussed during the presentation:

The Concept of Knowledge today is not something of modern phenomena, but it is something which has been existent since print culture was developed. Print technology shapes what we consider as knowledge, and hence as knowledge platform
Techno-sociality of knowledge production
The Concept of Knowledge today is not something of modern phenomena, but it is something which has been existent since print culture was developed. Print technology shapes what we consider as knowledge, and hence as knowledge platform
Techno-sociality of knowledge production
Examples of knowledge platforms:
1. Baidu baike
2. English wikipedia
3. Hudong
4. Catawiki
5. Wikieducator
6. Open street map
7. Pad.ma
8. Sahapedia
9. Internet archive
10. Jstor
11. Dsal
12. Dli
In 1994 Cunningham developed the ‘Wiki Wiki Web’ also known as the ‘Ward Wiki’. Basically it is a knowledge platform.
Internet since then has been used for dissemination of information especially in the education sector. Digital Archived have developed over the years which provide information across various platforms like Wikipedia.
The spread of the internet has made possible the building of knowledge bases by seamless and mass collaboration.

Generic challenges for Wikipedia

Quality, relevance, consistency of knowledge
Suitable motivation of the contributors
Another issue is the scalability

Some of the problems faced by Indian Wikipedian pages:

Technical infrastructure for Indian languages
Typing in the regional language
OCR: complexity of Indian language scripts
Various other technical troubles like browser compatibility, font display, etc., which deter new users
Dearth of quality content available in digital format
Different standards/formats/generations (gov.in/DLI)
Relative lack of research/academic standards, which is transferred on to Indic wikipedias.
Lack of knowledge sharing culture.
Building a mass knowledge platform is the need of the hour.
The platform should be user friendly, easily available and adoptable; offline outreach is key to effective use of online platforms.
The programme should have feedback loop key, behavior statistics data, reinvent and replicate the programme, multi-channel awareness, ‘user connect’ programmes.
The people should communicate knowledge sharing objectives, make knowledge sharing fun, appoint ambassadors; virtual volunteer community building looks simple but its complex and leads to failure.

VIDEO

Session: 4 Affordable Devices to access the Internet

(by Ravikiran Annaswamy)
Click to read the presentation slides


Given above is a picture of the speaker Ravikiran Annaswamy giving a demo of the low cost Akash tablet.

Overview of Affordable Mobile Phones such as Lava Iris, Karbonn A1, Nokia Asha, etc.
Overview of Affordable Tablets such as Aakash, Ubislate, Karbonn Smart A34, etc.
The number of Internet users in India is expected to nearly triple from 125 million in 2011 to 330 million by 2016, says a report by Boston Consulting Group.
How Internet Penetration impacts society.
Demo of the devices.
Need for Mobile Internet
Sugata Mitra & Arvind Eye Care examples.

VIDEO

Day 3: June 10, 2013

The third day of the Institute focussed on Wired means of accessing the Internet, the technology involved followed by an assignment time where the participants were introduced to 2 topics and asked to work on an assignment. This was followed by a site visit in the afternoon to MapUnity. MapUnity develops technology to tackle social problems and development challenges. Their GIS, MIS and mobile technologies are used mostly by government departments and civil society organisations and in the R&D initiatives of commercial ventures.

Session 1: Wired Access Technology

(by Dr. Nadeem Akhtar)
Click to read the presentation slides

Some of the salient points discussed were:

Wired and Wireless

Wired:

Separate communication channel for each users
Low signal attenuation
No interference
Fixed point-of-attachment

Wireless:

Shared medium of communication
Signal is attenuated by a number of factors
Interference between adjacent channels
Points-of-attachment can be changed on-the-fly

Ethernet:

A family of computer networking technologies for LANs which was Invented in 1973 and commercially introduced in 1980. The systems communicating over ethernet divide a stream o data into individual packets called frames. Each frame contains source and destination addresses and error-checking data so that damaged data can be detected and re-transmitted.
Ethernet, by definition, is a broadcast protocol
Any signal can be received by all hosts
Switching enables individual hosts to communicate

Digital subscriber line (DSL):

DSL uses existing telephone lines to transport data to internet subscribers and the term xDSL is used to refer to a number of similar yet competing forms of DSL technologies which includes ADSL, SDSL, HDSL, HDSL-2, G.SHDL, IDSL, and VDSL. DSL service is delivered simultaneously with wired telephone service on the same telephone line and this is possible because DSL uses higher frequency bands for data.

Asymmetric DSL (ADSL):

ADSL is the most commonly installed technology and an ADSL tech can provide maximum downstream speeds of up to 8 mbps.

Modem and router:

Modem is specific to a technology
Modem is de/modulator, it takes bits coming from one protocol/technology, demodulates it (converts it into original data), and re-modulated the original data to another protocol/technology.
Router allows creation of a local area network, allowing multiple devices to connect to the network and access internet together through the router. It has very high bitrate DSL (VDSL) and goes up to 52 mbps downstream and 16 mbps upstream. The length of the physical connection is limited to 300 meters and the second generation VDSL (CDSL2) provides data rates up to 100 mbps simultaneously in both direction, but maximum available bit rate is still achieved about 300 meters.

Cable:

Cable broadband uses existing CATV infrastructure to provide high-access internet access; uses channels specifically reserved for data transfer
Support simultaneous access to broadband and TV programs
Cable access tech is built for one-way transmission; hence some congestion takes place for bi-way data transfer, leading to much lower upstream connection relative to downstream connection for data.

Fiber:

It is a generic term for any broadband network architecture using optical fiber; fiber to the neighborhood; fiber to the curb; the street cabinet is much closer to the user’s premises, typically within 300m, thus allowing ethernet or radio-based connection to the final users; fiber to the basement; fiber to the home (BSNL already providing); fiber to the desktop
Passive optical networks (PON)

Advantages of fiber:

Immunity to electromagnetic interference.
Provides very high data rates at long distances.
When network links run over several 1000s of meters (e.g., metro area networks), fiber significantly outperforms copper.
Replacing at least part of these links with fiber shortens the remaining copper segments and allows them to run much faster.
The data rate of a fiber link is typically limited by the terminal equipment rather than the fiber itself.

Assignment
Participants were given two options for an assignment to work on in the coming days and they could choose either one.

Assignment A
The Universal Service Obligation Fund of India has put out a Call for Proposals under two schemes:

Mobile Connectivity and ICT related livelihood skills for womens’ SHGs (http://www.usof.gov.in/usof-cms/pdf21may/Concept_Paper.pdf), and

Access to ICTs and ICT enabled services for persons with disabilities in rural India. (http://www.usof.gov.in/usof-cms/usofsub/Concept%20paper_USOF%20Scheme_PwDs_A.G.Gulati.pdf)

Your NGO is committed to the task of facilitating access to the Internet for women/ persons with disabilities in rural parts of Kerala and wishes to submit a proposal/ project idea in partnership with a service provider to the USOF.

Assignment B
You are a member of the ancient tribe of Meithis residing in Manipur. Over the years, there is a strong feeling in your community that although the Government has rolled out projects to connect the rural areas throughout India, these have not been successful for your tribe and there is still even a lack of basic fixed telephony, let alone mobile and broadband services. You have hence come to the conclusion that there is a need for focused efforts to target such communities as yours and have decided to submit a concept note to the USOF requesting that ‘ethnic and rural tribal communities’ be specifically included within the mandate of the USOF’s activities by defining them as an ‘underserved community’.


Given above is a picture of the participants engaged in a discussion.

Field Trip - Destination: MapUnity.
MapUnity develops technology to tackle social problems and development challenges. Their GIS, MIS and mobile technologies are used mostly by government departments and civil society organisations, and in the R&D initiatives of commercial ventures. MapUnity presented their product offerings to the participants.

VIDEO

Day 4: June 11, 2013

Session 1: Universal Access

(by Archana Gulati)
Click to read the presentation slides

Given above is a picture of Archana Gulati speaking on Universal Access.	Tuesday revolved around questions of access and openness. The day kicked off with Archana Gulati, a policy expert in access to ICTs for people with disabilities talking on Universal Access. Ms. Gulati stressed the importance of ICTs for social development. ICTs are a necessary aid in development structures including education, health and increased citizen participation in national affairs & they provide crucial knowledge inputs into productive activities. However, even with the Telecom boom, there still exists an access gap in India, which cannot be covered by commercially viable systems.

This 'actual access gap' exists because of geographic (scattered population, low income, low perceived utility of service, lack of commercial/industrial customers, lack of roads, power, difficult terrain, insurgency), economic (urban poor) and social inequality (gender, disabilities) differences. To achieve Universal Access or Universal Service, additional efforts must be made, so as to include these groups. However, Universal Access and Universal Service, while they may imply the same thing, are very different approaches to deal with the problematic access gap.

Universal service, a term coined by Theodore Vail, president of AT&T in 1906, argued that the government should enforce the usage of only one network. This approach suggests a monopolization of the market and goes against the liberal market principle.

Universal access on the other hand suggests cross-subsidizing the low and no profit service areas by high profit service areas. However, this results in the urban population to get over-charged while the rich rural areas benefit from rural subsidizing.

So how do we enable a fair and inexpensive network to be able to create access for a large number of people equally?
Ms. Archana Gulati went on to introduce the Sanchar Shakti scheme as a contribution to national access in India. It was initiated with the objective of improving rural SHG access skills, knowledge, financial services and markets through mobile connections and involved several stakeholders like NABARD, handset/modem manufacturers, DoT USOF, Mobile VAS Providers, Lead NGOs, Mobile Service Providers.

This scheme shows how important is, for the commercial, private and public sector to work together on obtaining accessibility to ITCs.

Session 2: Free and Open Internet

(by Pranesh Prakash)
The following session by Pranesh Prakash on Free and Open Internet showed how the internet can still be a restrictive place which does not allow for internet equality. His talk focussed on the concepts of free and open Internet. Prakash started by stating the Freedom of Speech and Expression Article of the Indian Constitution and in an interactive round it was discussed, how these articles are fundamental for securing other basic human rights. This was demonstrated by an example in which the distribution of food did not proceed equally, as misinformation and restrictions led to an inappropriate hoarding of goods. Therefore, it is important for everyone to have that right. In fact, the Indian constitution formulates Article 19 in a positive way, implying not only everyone should have that right, but that the government must promote the upholding of these rights.

However, in the case of Article 66a, the law actually caused a problem with freedom of speech in itself, as it penalizes sending false and offensive messages through communication services. This is a massive impediment on free speech, as outsiders decide upon what is offensive and what is false.

The other side of freedom of speech and expression is censorship. Online, the removal of websites and editing of content often happens quietly and obscures the fact that someone or something is being censored. Unlike book burnings in the past, which were always made a big political spectacle, often websites are simply removed without a trace, or one is faced with a 404 error, when trying to access it. Because of the offensive content law, journals and magazines are quick to remove supposedly offensive content, as it seems more difficult to engage in argument with the people claiming offense. The CIS proposed a counter-law to secure for this to happen less, as freedom of speech includes the freedom to receive that speech.

VIDEO

Session 3: Openness

(by Sunil Abraham)

Next to ensuring freedom of speech and access, the third session of the day focussed on Openness in terms of Open Source software. Sunil Abraham, CIS executive director, stated the importance of free software and open access of data, as they ensure what he called the four freedoms of internet usage, namely the freedom to use for any purpose, the freedom to study, to modify and to share (freely or for a fee). Proprietary software imposes on these freedoms, as it only has restrictive use and a strong copyright. However, there are alternatives that have moderate copyrights, or so-called copy centred perspectives, or even copyleft, including the above mentioned rights into the terms of the software usage.	Above is a picture of Sunil Abraham speaking on Openness

In alignment with Sunil Abraham’s talk Pranesh Prakash criticized copyright law cutting into accessibility rights, as copyright infringements include translation into other languages, audio versions and also integral parts of education. The key is not to have a "one size fits all" copyright solution, as it is impossible to treat twitter content the same as a blockbuster movie. However, the government of India is doing exactly that and needs to interlink questions of access with copyright law.

VIDEO

Session 4: Open Content

(by Prof. Subbiah Arunachalam)
Prof. Subbiah Arunachalam, who led the next session, discussed Open Content. He had seen during the course of his experience India's poor performance in Science & Technology and outlined the reasons for the same. The lack of access to information essential in scientific research and knowledge production, he said, was the major limiting cause.

VIDEO

Session 5: Quick Talk on Copyright Law and Access

This short session dealt with implications of copyright law on internet access.

Activity

The participants were divided into two groups, and they were asked build as huge a network as possible with their personal belongings and present their creations. The participants had good ideas. One group placed their mobiles and laptops into the network to have them as nodes. The other group implemented the re-routing around censorship.

VIDEO


Given above is a picture of the participants in an activity making the longest network possible with their personal belongings.

Day 5: (June 12, 2013)

Session 1: Privacy on the Internet in India

(by Sunil Abraham and Elonnai Hickok)

Click to view the presentation slides

Given above is a picture of Elonnai Hickock speaking about privacy	The following day, June 12th started off with “Privacy” as the theme. The session Privacy on the Internet in India was led by CIS privacy experts Sunil Abraham and Elonnai Hickock. In an exchange of anecdotes, it was made clear how there needs to be a certain degree of state surveillance to secure the citizens safety. This can happen through off air interception and active or passive cell phone towers that can track mobile devices. However, encryption is an important tool to secure one’s own privacy against cyber espionage.

Some of the salient points discussed were:

Off-the Air Interception
Possible to set up active or passive cell phone tower.
The signal strength will be strong and everyone looks for it.
Capacity to identify itself as a service provider.
Interception can begin with encryption Technology today used by security agencies.
NTRO- national technical Research Org and Outlook

VIDEO

Session 2: E-Accessibility

(by Nirmita Narasimhan)
Click to view the presentation slides


Given above is a picture of Dr. Nirmita Narasimhan speaking on e-accessibility

The second session was on “E-Accessibility” led by Dr. Nirmita Narasimhan. Some of the salient points discussed were:

Problems arising out of disability
Accessibility-Infrastructure and ICT
Assistive technologies for PWD’s.
Reasonable accommodation (not available or cannot be and requires extra effort and putting up an accessible copy up) and universal Design (for both for PWD’s and non-PWD’s).
Web Content Accessibility is operable and easily understandable.
Accessibility standards include; Daisy (6 types of books including audio and text books) is all about marking up the documents. Really a good way to read but is expensive and time consuming, also need Daisy tools and player to make it work.
In 1808 the first typewriter was developed to help the blind.
Considerations involved in Web Accessibility
Overlap b/w mobile accessibility and web accessibility.
Example- Raku Raku phone captured 60% of market share in Japan. It has many assistive features.
Relay Services has a middle man who passes on the message b/w different PWD’s in many countries, but it is not yet available in India.
PWD’s communicating with customer care – the issues involved.
Accessibility Policy- very few people are adopting accessible technologies. There is a need to have a strong policy. U.K. and U.S. already have strong policies related to accessible and assistive technology for PWD’s.

Video

Session 3: International Bodies and Mechanisms

(by Tulika Pandey and Gaurab Raj Upadhyay)
Activity
Gaurab incorporated an Activity into his talk to enable the students to have a clearer understanding of International Bodies and Mechanisms.


Given above is a picture of the speaker Gaurab Raj Upadhaya explaining the International Bodies and Mechanisms

Some of the salient points discussed during his talk were:

Definition: “Internet Governance is the development and application by Govt., the private sector and civil society, in their respective roles, of shared principles, norms, rules, decision-making procedures and programmes which shape the evolution and use of internet.”
It should be multilateral, transparent and democratic
Enhanced cooperation means to enable govt…

Technical issues to keep in mind while talking about internet:

Critical internet resources
Root server locations
Open Standards (CIS leads the initiative)
Interoperability
Search Engines
Internationalized Domain names (in own script & language)
Content

Virtual yet real space and most important question to be understood is that whether, the governance of internet is possible?
Public Policy- to monitor cross-border data flow, Openness vs Privacy
India’s Outlook in internet policies-Pillars of Internet which is not fully addressed by the Indian government today.
Established an Inter- Ministerial Group by including various government departments into the arena.
Layer 0-7 Names and Numbers
Layer 8 and above
Applications and Usage
Legal business, policy, etc.

Session-4: E-Governance

(by Tulika Pandey and Sunil Abraham)


Given above is a picture of the speaker Tulika Pandey speaking about e-Governance

Some of the salient points discussed were:

Making policies in India is difficult because the population is huge and implementation at rural level is difficult.
Bombarded by Techno utopians- who believe in technology’s ability to change lives.
Techno determinants- Corruption solved through technology through open government data. More technology is better, the most sophisticated ones are the best are gross misconceptions.
Bhoomi project tried to deal with corruption at village level. Important policy change made all paper work illegal and digitized the land records etc. every action and request will be logged. But this led to creation of new corruption. Bribes were taken even before data was logged!
UID Project (Cobra Post Scam) around 20 public sector and 30 private banks were involved in money laundering scams.
People who design the systems in Delhi prepare sub-contracts.

VIDEO

Day 6: (June 13, 2013)

Session 1: Critical Perspectives of the Internet

(by Dr. Nishant Shah)
Click to view the presentation slides

The sixth day of the Institute kicked off with Nishant Shah, director of research at CIS, looking into Critical Perspectives of the Internet. Nishant made a very important distinction between the internet as infrastructure and as social network constructing alternative universes. Nonetheless it was important to stress that technology should not be alienated in the process of this separation but seen as an integral part of it, as the digital is as much part of reality as any other technology and has become essential as a technology of change that it brings about not only in scientific but also in social development. Quoting Michel Foucault, Shah argued that technology becomes influential when it changes life, labour and language, which is why research in the field should involve critical ways of thinking about body, space and community.	Above is a picture of Dr. Nishant Shah speaking on Critical Perspectives of the Internet.

The body perception can be perceived through the way bodily agencies change through technology. Technology does not necessarily taint or corrupt the body, but can also be a way to escape its confines. To put it to a point, we are all born into technology and cannot free ourselves from them, as for example pregnancy already starts with nutritional supplements, regulatory diets and exercise and essentially ends with birth technologies that do not necessarily involve only the digital - we must remember, speech is one of the oldest technologies available today.

VIDEO

Session 2: Strategies for Policy Intervention

(by Chakshu Roy)
The second session on “Strategies for Policy Intervention” was led by Chakshu Roy. This session dealt with various ways in which policy intervention can be made and the various factors necessary to successfully engage in policy forums.

VIDEO

Session 3: Profile of Internet Service Providers

(by Satyen Gupta)
Click to view the presentation slides


Given above is a picture of Satyen Gupta speaking about Internet Service Providers

Satyen Gupta during his talk on “Profile of Internet Service Providers” discussed the nature, offerings and profile of various ISPs in India, their market share and dynamics.

The salient points discussed were:

National Broadband Plans
Spectrum Issues “Management”
Reality check of Indian ISPs
Broadband Definition & Penetration
Roadblocks for Broadband in India, Governments Role, Regulation
Institutional Framework for the Indian Telecom
Broadband Access in India- Technology-Neutrality
Satellite based DTH Services offer alternate for the Broadband via Receive Only Internet Service (ROIS)
Broadband using DTH for Receive-only Internet
VSAT has the potential for significant impact on Broadband Penetration in Remote Areas
Fixed Wireless Access- an important access technology
Facilitating Radio Spectrum for Broadband Access
Fiscal measures to reduce the cost of access devices, infrastructure and broadband service
Reduction in the cost of connectivity
National Internet Exchange of India (NIXI) -National Internet Exchange of India (NIXI) has been set up on recommendation of TRAI by DIT, Government of India to ensure that Internet traffic, originating and destined for India, should be routed within India.
Emerging Broadband Services
Broadband Commission for Digital Development (BCDD)-UN Targets for Universal Broadband,2015
NOFN India-Existing Fiber Infrastructure and Coverage by Various Service Providers
National Telecom Policy (NTP) 2012- Salient Features
State of Internet Services and ISPs in India:
1. India’s Ranking on Key Broadband Indicators
2. Regulator’s Report – Growth of Internet in India
3. Internet Subscribers Base & Market share of top 10 ISPs
4. Technology trends for Internet/Broadband Access
5. Internet/broadband Subscribers for top 10 states
6. Tariff Plans for USO funded Broadband
7. Contribution of Telcos in Development of Internet Services
8. Incumbent’s Role in Growth of Broadband
9. Plugging rural missing link- BBNL
Internet Subscribers Base & Market share of top 10 ISPs

VIDEO

Session 4: Competition in the Market by Helani Galpaya

Helani Galpaya during her talk on “Competition in the Market” discussed about what competition meant, Herfindahl–Hirschman Index to measure how competitive a market is, what are the dangers of monopoly markets and the landscape of the Telecom market in India.


Above is a picture of Helani Galpaya speaking about Competition in the Market

Day 7: (June 14, 2013)

The final day of the Institute focussed on how the Internet can be used to effect change on society – Activism was the theme.

Session 1: Leveraging Internet for activism

(by Ananth Guruswamy)
Click to read the presentation slides


Above is a picture of Ananth Guruswamy speaking during the session on leveraging internet for activism

Some of the salient points discussed were:

Digital Activism
Target Omar Abdullah. It is about an act called Administrative detention Act. One can be detained without act i.e. The Preventive Detention Act. He directly responded to the threat.
Twitter seems to be a place where the political leaders are actually accessible. This kind of access was not possible in day to day life earlier if one was a common man. This phenomenon is developing. Even in Corporate setup writing a mail directly to the CEO seems possible.
Strengths: Wide reach, Freedom of speech, Data collection is made easy, Issues can be tackled swiftly, Global communities, singular identities have lot of power. Eg: 190 Million people stood up against Poverty; this kind of mobilization impossible without internet.
Besides local issues even Global issues are addressed an collection of funds becomes easy. Onion.com once a struggling publication in U.S., but now with a global audience it is thriving and it has a healthy reader base today.
The Earth Hour helps people connect across space and time.
Weakness: More popularity, more attention; Traditional/Real Protest has become rare and a threat; There is no real action beyond internet, threat of movement is low, there is no real commitment involved in digital activism and just one click is enough to make one ‘feel good’.
Opportunities: Recruitment of protestors for real protests. Diff. b/w real and virtual blurred; anything that affects the mind space is real. The intersection is interesting.
Threats: Total removal of privacy, Government intervention in private issues and there could be misinterpretation of people’s thoughts by certain people.
Traditional vs Digital activism: Traditional fails to provide results whereas clicking a button is as easy as wearing a badge.
Facebook activism: ‘Like Buttons’, People moving away from reading emails, a shift towards use of facebook; creates a sense of belongingness which the traditional activism failed to achieve.
India against Corruption: used mobile phone effectively.
Social Media has changed the way protests happen globally and in India, one example is Twitter. Change.org is a website which gives freedom to anybody to start a petition without any external source; Awaaz.org another such petition website.
Green Peace launched a Green peace X which was a runaway success. YouTube is another platform for the masses. People today are more interested in watching rather than reading.
Pakistan in 2007: “Flash protests”; Free Fraizan Movement on Twitter.
Something to keep in mind regarding while launching a campaign online is to think who the audience is and what we want them to do and how will the campaign help our objectives?
How to measure success of a social media campaign?
Reach
Engagement- likes, tweets, comments, etc.
Influence
Attrition Score

VIDEO

Session 2: Internet Access Activism

(by Parminder Jeet Singh)
The next session on “INTERNET ACCESS” ACTIVISM by Parminder Jeet Singh dealt with how people can contribute to initiatives for improving internet access amongst masses.

VIDEO

Session 3: Ensuring Access to the Internet

(by A.K. Bhargava)
Click to view the presentation
The last session on “Ensuring Access to the Internet” by A.K. Bhargava discussed strategies to enhance access to the Internet in India with special focus on National Optical Fibre Network.

The salient points discussed were:

-    Role of Broadband in Nation Building
-    Policy Aspiration of Broadband - How do we meet aspiration?
-    Telecom Network Layers‐Gaps in OFC Reach
-    BBNL Interconnection
-    NOFN - Bridging The Gap
-    Digital Knowledge Centres (DKCs)
-    Architecture of BBNL
-    NOFN Impact

Societal
- Bridging the digital divide
Business
- Job creation, indigenous industry growth
Sectoral
- Improved connectivity, data growth
Technological
- Differentiators
VIDEO

Speaker Presentation Slides
All the presentation aids/slide shows barring a few have been uploaded to the website at http://internet-institute.in/repository

Presentation of Assignments
The participants presented their assignments which were given to them to work on the 3rd day. The participants were presented with Wikipedia T-Shirts as a token of appreciation.


Given above is a picture of the participants presenting their assignments

Participant Feedback
All participants were asked to fill a "Session Feedback Form" for each of the sessions and also an "Overall Feedback Form". They were also constantly encouraged to come up with suggestions and inputs on how to make the Institute more interesting.

The key findings from the Quantitative Feedback provided are:
(The figures below are averaged scores (out of 5) provided by participants in the Overall Feedback Forms)

S.No.	Parameter	Score (Out of 5)
1	Relevance of Content	3.6
2	Comprehensiveness of Content	3.44
3	Easy to Understand	3.55
4	Well Paced	3.33
5	Sufficient Breaks	3
6	Duration of Talks	3.2
7	Mix between Learning & Activities	3

The key findings from the Qualitative Feedback provided are:

S.No.	Points observed
1	Presentations – Participants felt sessions with accompanying slides/aids were most helpful. Some felt that accompanying notes could also be useful for future reference.
2	Use of Examples/Case Studies – Participants felt concepts can be better assimilated if case-studies/examples are used. Some also felt that for the technological advancements discussed, it would have been better had the social/economic impact of the same was discussed too.
3	Implementation Gaps– One participant, who is working at the field level in Kolkata had a specific thing to say about the talk about BSNL and its offerings– Although BSNL has so many options available on paper to connect to the Internet, common service centres in West Bengal are mostly run on Tata Indicom’s network even though the board outside says “BSNL” etc. She felt that the reality is far different from what exists on paper.
4	Interactive sessions were most appreciated than speaker led sessions.
5	There were many responses to the question “How will you apply this new information in the future” and it is very encouraging. People have given thought to contributing to Wikipedia in their mother tongue, take the knowledge to the field work that they are associated with, continue with their research, change their Internet connections, to help file RTIs, to adopt more open source software, sharing with students, advocacy efforts, etc
6	The responses to the question “What did you learn from the session/workshop that was new?” elicited more responses for the following sessions Domestic Bodies and Mechanisms Case-studies such as Air Jaldi Low cost devices in India USOF Free & Open Internet Copyright laws Privacy Accessibility Digital Natives ISPs
7	Field Trip – One participant said “One or two of the persons from MapUnity could have made the presentation at the institute venue itself. A visit to an underserved or un-served community with interactions with the people there could also have given a good understanding of on-ground challenges and needs.”
8	Follow-up Session –One participant had ideas about having a follow-up session “A follow-up call [webinar?] after 6 months to see if any of these concepts were useful would be an interesting exercise to take up”
9	Assignment – Participants felt that the assignments were good but they needed more time to work on the same.

Other Feedback:

The food and the facilities were enjoyed and appreciated by all.
The remote location of the Golden Palms Resort was a concern for most of the participants.

Participation Certificates
Participation Certificates (template shown below) have been mailed to all the participants in the third week of July 2013.


Given above is the certificate declaring the successful completion of the event

Institute Expenses

A total of Rs. 19, 91,889 (Rupees nineteen lakhs ninety one thousand eight hundred and eighty nine only) was spent towards organizing and conducting the Internet Institute. A breakup of the Institute Expenditures is given below:

S.No.	Type of Expense	Description	Total
1	Venue – Golden Palms Resort	Accommodation for participants, speakers and food	12,91,176
2	Travel	Cost of Air tickets	2,94,515
3	Local Travel	Airport Pickup/Drop, Local City Travel	1,41,001
4	Gifts & Printing	Gifts for speakers and ad hoc document printing charges	24,000
5	Infrastructure	Telephony, Audio, Video, Stage	1,05,000
6	Participant Bags		10,650
7	Reimbursements	Reimbursements to participants and speakers	1,25,547
Total Expenses			19,91,889

What the participants had to say

Sangh Priya Rahul – “One of my organisation's work is more or less related to empowerment of rural areas so knowledge about USOF will be useful there.” (On USOF)

Rashmi. M – “Makes me more sensitized towards the disabled people.” (On e-Accessibility)

Preethi Ayyaluswamy – “Would help me in strategically planning for an online campaign” (On digital activism).

Conclusion

The Institute was highly engaging and enabled the participants to explore the various facets of Internet & Society. As was evident from the feedback forms, participants had given thought to contributing to Wikipedia in their mother tongue, take the knowledge to the field work that they are associated with, continue with their research, change their Internet connections, help file RTIs, adopt more open source software, sharing with students, advocacy efforts etc. There was a very high level of expertise amongst speakers at the Institute which was apparent from the participatory discussions and a lot of insightful perspectives were brought forth. There was a common consensus amongst all participants that inclusive growth across all dimensions would take efforts from all stakeholders.

We hope to learn from the findings of this Institute and work towards a better second Institute.


Above is a group picture of all the participants and the organizers

For more details visit https://cis-india.org/telecom/knowledge-repository-on-internet-access/institute-on-internet-and-society-event-report

Not a Goodbye; More a ‘Come Again’: Thoughts on being Research Director at a moment of transition

nishant — 2014-06-15T02:17:06Z

As I slowly make the news of my transition from being the Research Director at the Centre for Internet and Society, Bangalore, to taking up a professorship at the Leuphana University, Lueneburg, Germany, there is a question that I am often asked: “Are you going to start a new research centre?” And the answer, for the most part, is “No.”

Not because I don’t see the value of creating institutional spaces like these or that starting and running CIS has been anything short of a dream, but because I don’t how to. When I tell people I don’t know how CIS came into being, they suspect that I am being either facetious or dismissive. But I am not. If somebody asked me to write an Origin Story for CIS, I would be baffled – or probably sum it up by saying that it happened. There was the germ of an idea, a whole lot of people who responded to it, and like the great Tolkienian epic, it was a story that grew in its telling.

I was 27, when Sunil Abraham, the now Executive Director and I met together in New Delhi, to talk about what a research organisation that represents the public interest at the intersections of Internet & Society would look like. We spent three days in the Delhi heat, coming up with the most fantastic ideas about methods, structures and core areas of interest. It was one of those divine exercises where you build the template for your dream work and then, like a fairy-tale, we had incredible people who came and supported us to make that dream a reality. In six months of that first conversation – I had just turned 28 and was completing the last drafts of my Ph.D. dissertation – CIS got officially registered and with some of the most incredible people, who have been with us, both in their generous affective investment as well as in their intellectual and professional support, we kicked-off a research centre, that has become not only hard to ignore but also significantly important in bringing about scholarly and practice based research around the different facets of how the emergence and widespread reach of the Internet is changing the ways in which we become human, social and political in emerging information societies of the Global South.

In the 7 years since that first conversation started, I have learned so much from CIS and the networks that built around it, that it would be impossible to write an exhaustive account of it. However, as I now take up a new position at the CIS as a member of its board, and continue to collaborate with the on-the-ground teams intellectually, from my new position as a Professor, there are five things I want to dwell upon, more to remind myself of important lessons learned, but also as approaches that the new director and team might want to reference:

Research cannot be individually focused
One of the things that academic training does is that it promotes the idea of an individual researcher. We write, publish, seek grants and present our work, taking individual credit and building a body of work that is centred on us. True, we collaborate and we participate and we are opening up more distributed modes of learning and research, but at the end of the day, there is still an imagination of a research community that is built of individual scholars who work in a happy symbiosis and synthesis.

The biggest lesson I learned with the CIS was that research requires collectives – peers, supporters, and critics – that can help materialise a vision. Instead of trying to do ‘my’ research, it was the first time that I was enabling others’ research. I had a say in building the research vision, and establishing protocols of rigour and review, but to have a dream, and then to share it with others, so that it becomes a collective dream was an incredible experience. It was the beginning of a method that I hope informs all my work, where research methods are constantly going to accommodate for and be shaped by collective visions and approaches rather than just the individual as a lone warrior. More than anything else, it reassures us that we are not alone, either in our triumphs or our road-blocks, and it builds a community of thinkers that is more important than just the single authored outputs that we bring out.
Research requires infrastructure
Institutions are infrastructure. However, our jobs are so segregated, that we don’t always realise the incredible effort that goes into building such institutions and then making them work as efficient infrastructure to support research. It is very rare, in research publications that we thank our everyday office staff, the accounts team that processes the complicated bureaucracies of research funding, the programme managers who create networks and evaluation formats, or the numerous people who perform ‘non-research’ jobs so that we can do the research.

I had worked in project and programme manager positions before CIS. I had also worked as an independent researcher and consultant before that. But this was the first time I actually took the dual responsibility of not only initiating research but also providing the infrastructure for it. And I know that I am a wiser person for it. The intricate world of fund-raising, managing and developing networks, of implementing and monitoring research projects and contracts, and the need to constantly find sustainable options for the research programmes is something that requires an incredible amount of effort and resources. The researchers often are kept away from this world, or we often just ignore the intense quotidian activities that give us the privilege of doing our work, and my time with CIS taught me not only to appreciate this, but also to recognise these tasks as research.
All research must try and answer the ‘So What?’ question
Within academic circles, research has inherent value. We do have the freedom to develop new frameworks and ideas that might not have any immediate relevance and might in fact even fail without seeing the light of day. Academia is privileged because as long as we perform our pedagogic tasks, we have the space to experiment and often work on areas that might not benefit anybody outside the disciplines that we are located in.

At CIS, working at such close quarters with colleagues who are experts in policy and regulation, research became critical for me. It wasn’t research for research’s sake. It was research with a cause. At the same time, making the research relevant was not an exercise in dumbing it down so that it can be reduced to easy implementation. The effort required at making academic and intellectual research accessible, while still retaining its complexity has been a heady experience for me. Since CIS, I have tried to make sure that all research is able to answer the ‘So What?’ question, and every time, it has made the research more robust, more rigorous and having a greater audience and impact than it would otherwise have.
To be a research organisation is to be unafraid
One of the most fantastic things about being a young research organisations was that we were not afraid to voice our opinions and voice them loud. In the last 6 years, CIS has evolved into a strong voice that is not unanimous, but is still clear. We have had disagreements with established research and policy actors. We have critiqued decisions taken by policy and development institutions when we felt that they were flawed. We have provided a critical commentary to different instruments of law and regulation when necessary. We have challenged academic researchers in their methodology as well as in their disconnect from the ‘real world’. And we did it, because early on, the people who guided us, taught us, that research organisations have to be unafraid.

Unafraid, not just to ask tough questions of those outside, but also of asking tough questions internally. The team, as it has grown, has been a smorgasbord of disciplinary and stakeholder locations. We don’t necessarily speak the same language. We don’t also, agree on many critical points. But we never tried to be a consensus generation institute. Instead, we learned to coexist and even collaborate in our differences – it was something that external partners often had problems with. How can one set of people work towards critically opposing a phenomenon when others might actually write in favour of some of the aspects of that same phenomenon? How is it possible that some in the institute have great collaborations with a network that the others critique persistently in their work? These tensions, for me, have been generative and I hope that they continue, both in the institution but also in my future work.
Researchers are people too
This is one of the strangest things to realise, but it is a good lesson to remember. Academia and research work through abstractions. At some point, the researchers become names. They become only a body of work, a certain number of words. But dealing with researchers is to deal with human beings. We have to remember that researchers, while they are often driven and passionate and unable to extricate their lives from their work, do have lives and bodies and socialities that need to be managed. Institutions often get driven by matrices of measurement and politics of promotion and evaluation, at the neglect of the people who actually build it. The constant push at CIS was to recognise that we are all too human in our everyday lives. And to build work environments, relationships and spaces that nurture the people we work with is the primary responsibility of all research.

These points are probably too vague, but this blog post is already too long. I just wanted to take this opportunity to write some ‘Notes to the self’ about things that have been the most important to me in being the co-founder and Research Director at the Centre for Internet and Society. And now, it is time for me to move on. I want to place myself in an academic setting where I learn, I get some headspace to think and write, and do the one thing that I enjoy the most – teach. Starting 1st October 2014[*] I am stepping down as the Research Director and taking up a professorship in a new and exciting university, designing courses and research agendas at the intersections of internet studies, media studies, culture studies and aesthetic studies, bringing together some of my most passionate areas of interest. However, I continue to be interested and invested in CIS’ institutional growth. I shall be a part of the search committee as we invite a new Research Director in the Bangalore office, I shall be a part of the Board that governs the CIS, and I shall always think of CIS as my home, continuing mentoring and implementing existing collaborations but also building more, especially towards the pedagogic and knowledge production side of things.

When the final decisions about this transition were made last week, I had thought I would be emotional and heart broken. Instead, I only feel excited. I have a wonderful set of colleagues in Bangalore, and they, in turn, are at the centre of networks of support, love, empathy and trust. CIS will benefit from having a new Research Director who will bring new visions, new methods, new processes and infrastructure to the table, and I hope that as my own academic career grows, I shall find myself returning to CIS in different capacities and roles, both for what I could contribute to it, but also for what I continue to learn from the rich range and variety of activities that it anchors.

[*].For me, this is not a goodbye, but just a change in roles at the CIS. I will continue to use my CIS credentials and email address, and will be found on the existing contact details there for any queries or interactions with and on behalf of the CIS. So no need to change your address books, just yet.

For more details visit https://cis-india.org/raw/not-a-goodbye-more-a-come-again

Internet Researchers' Conference 2022 (IRC22): #Home, May 25-27

Puthiya Purayil Sneha — 2022-05-24T14:38:57Z

We are excited to announce that the fifth edition of the Internet Researchers' Conference will be held online on May 25-27, 2022.This annual conference series was initiated by the researchers@work (r@w) programme at CIS in 2016 to gather researchers and practitioners engaging with the internet in/from India to congregate, share insights and tensions, and chart the ways forward. This year, the conference brings together a set of reflections and conversations on how we imagine and experience the home —as a space of refuge and comfort, but also as one of violence, care, labour and movement-building.

Venue: Online on Zoom

Registration: https://tinyurl.com/reg-irc22

Code of Conduct: Download (PDF)

Conference Programme: Download (PDF)

The ‘home’ has been a key line of defence in efforts to curtail the spread of COVID-19. Public health recommendations and governmental measures have enforced numerous restrictions on daily living, including physical distancing and isolation, home confinement, and quarantining. These mandates to be at home have relied on the construction, and assumption, of home as a familiar, stable and safe space.

However, home has always been a site of intense political contestation—be it through the temporal frames of belonging, ideas of citizenship and regionalism, role in the reproduction of capital accumulation, or as material signifiers of social status. Over the past 2 years, digital infrastructures have played an intensified role in the meaning making of the home. Coming to terms with the pandemic entailed an accelerated embedding of digital systems in many of our relationships. Be it with the state, educational institutions, workplaces, or each other. Solutions to the many challenges of infrastructure and mobility emerging over the last year have been sought in digital technologies. The digital mediation of the pandemic has ushered in visions of the ‘new normal’ as situated wholly in the digital.

While the initial anxieties of living through the pandemic may have now eased, and we make forays into a changed world, the spectre of the ‘next normal’ awaits. As we continue to come to terms with, and find ways to reorient the disruption of life, being at home has acquired many new meanings. What has it meant to be at home, and what is home? What is and has been the role of the internet and digital media technologies in navigating the contours of a changing ‘normal’? How have/can digital technologies help overcome, or exacerbate existing social, economic and political challenges during the pandemic? What forms of digital infrastructure—tools, platforms, devices and services—help build, sustain and alter the notion of home?

For IRC22, we invited sessions across a range of formats and themes to explore and challenge conceptions of the home. Different people imagine and experience the home in various ways—as a space of refuge and comfort, but also as one of violence, care, labour and/or movement-building. We invited contributions that speak to these provocations through one or more of the above thematic areas. A set of 12 sessions were finalised for the conference (including 4 individual presentations), based on peer selection by teams and presenters who proposed sessions as well as an external review.

Sessions

#WaitingForFood - Rhea Bose and Nisha Subramanian

#thismightnotbeonline - Kaushal Sapre and Aasma Tulika

#IdentitesVulnerabilitiesOpportunitiesDissent - Saumya Tewari, Manisha Madhava, Dhrupadi Chattopadhyay and Aparna Bose

#HomeAndTheInternet - Dona Biswas, Bhanu Priya Gupta and Ekta Kailash Sonwane

#LetsMoveIn - Arathy Salimkumar, Faheem Muhammed, Hazeena T and Manisha Madapathy

#LockdownsAndShutdowns - Michael Collyer, Joss Wright, Andreas Tsamados, Marianne Díaz Hernández and Nathan Dobson

#IdentifyingtheIdeaoflLaborinTeaching - Sunanda Kar and Bishal Sinha

#HomeBasedFlexiworkInCovid19 - Sabina Dewan, Mukta Naik, Ayesha Zainudeen, Gayani Hurulle, Hue-Tam Jamme and Devesh Taneja

#Involute:Jagged Seams of the Domestic and the Vocational - Akriti Rastogi, Deepak Prince, Misbah Rashid and Satish Kumar

#DigitisingCrisesRemakingHome - Vidya Subramanian, Kalindi Kokal and Uttara Purandare

Individual Presentations

#GoingHome: Constructions of a Digital-Urban Platform Interface in Delhi-NCR - Anurag Mazumdar

#SocialMediaActivism - Anushka Bhilwar

#TransActandWhatFollowed - Brindaalakshmi K

About the IRC Series

Researchers and practitioners across the domains of arts, humanities, and social sciences have attempted to understand life on the internet, or life after the internet, and the way digital technologies mediate various aspects of our being today. These attempts have in turn raised new questions around understanding of digital objects, online lives, and virtual networks, and have contributed to complicating disciplinary assumptions, methods, conceptualisations, and boundaries.

The researchers@work programme at the Centre for Internet and Society (CIS) initiated the Internet Researchers' Conference (IRC) series to address these concerns, and to create an annual temporary space in India, for internet researchers to gather and share experiences.

The IRC series is driven by the following interests:

creating discussion spaces for researchers and practitioners studying internet in India and in other comparable regions,
foregrounding the multiplicity, hierarchies, tensions, and urgencies of the digital sites and users in India,
accounting for the various layers, conceptual and material, of experiences and usages of internet and networked digital media in India, and
exploring and practicing new modes of research and documentation necessitated by new (digital) objects of power/knowledge.

The first edition of the Internet Researchers' Conference series was held in February 2016. It was hosted by the Centre for Political Studies at Jawaharlal Nehru University, and was supported by the CSCS Digital Innovation Fund. The second Internet Researchers' Conference was organised in partnership with the Centre for Information Technology and Public Policy (CITAPP) at the International Institute of Information Technology Bangalore (IIIT-B) campus on March 03-05, 2017. The third Internet Researchers' Conference was organised at the Sambhaavnaa Institute, Kandbari (Himachal Pradesh) during February 22-24, 2018, and the theme of the conference was *offline*. The fourth Internet Researcher's Conference was held at Lamakaan, Hyderabad from January 30 - February 01, on the theme of the 'list'.

For more details visit https://cis-india.org/raw/irc-22-home

Internet Governance Forum

anirudh — 2013-12-03T10:29:30Z

Anirudh Sridhar provides an analysis of the creation of the Internet Governance Forum (IGF), its structure, and the importance of IGF in this unit.

Introduction

IGF can be best described as the Forum which brings "people together from various stakeholder groups as equals, in discussions on public policy issues relating to the Internet. While there is no negotiated outcome, the IGF informs and inspires those with policy-making power in both the public and private sectors. At their annual meeting delegates discuss, exchange information and share good practices with each other. The IGF facilitates a common understanding of how to maximize internet opportunities and address risks and challenges that arise.

The IGF is also a space that gives developing countries the same opportunity as wealthier nations to engage in the debate on Internet Governance and to facilitate their participation in existing institutions and arrangements. Ultimately, the involvement of all stakeholders, from developed as well as developing countries, is necessary for the future development of the Internet."[1]

Creation of IGF

As it has been mentioned, IGF was first conceived in the Tunis Agenda. Article 72 of the Tunis Agenda laid the foundation of IGF. Article 72 lays down the mandate of the IGF. It asks the UN Secretary General to put in place an open and inclusive process and to convene a new forum for multi-stakeholder policy dialogue which would be known as IGF.

Past IGFs

The first IGF was organized in 2006 in Athens. Since then it has been held each year in various locations. In has been held in Rio de Janerio in 2007, Hyderabad in 2008, Sharm El Sheikh in 2009, Vilinius in 2010, Nairobi in 2011 and Baku in 2012. The IGF in 2013 is to be held in Bali.

Overarching themes at IGFs so far:

2006 and 2007 – Internet for development"
2008 – Internet for All
2009 – Internet Governance and creating opportunities for all
2010 – Developing the Future together
2011 – Internet as a Catalyst for Change: Access, Development, Freedoms and Innovation 2012 – "Internet Governance for Sustainable Human, Economic and Social Development".

The 2013 IGF has found strong support for two themes, "Building Bridges" and "Enhancing Multi-stakeholder Cooperation for Growth, Development and Human Rights".

Apart from the over-arching themes, it focuses on certain themes which have been discussed across all the IGFs:

Human Rights/ Freedom of speech
Security, Cybercrimes
Spam
Data protection and privacy
Consumers Rights, Network Neutrality
Intellectual Property Rights
Development (issues related to digital divide)
Open Standards
Capacity Building
Issues related processes and principles
E-commerce and e-governance

Structure of the IGF

The Secretariat of the IGF is based in the United Nations. The main function of the IGF is to coordinate with and assist the work of the Multi-stakeholder Advisory Group (MAG). The MAG was first set up by Kofi Annan, Secretary General of UN in 2006. The main function of the MAG is to decide upon issues and themes which need to be addressed in each IGF. The MAG comprises of representation from all stakeholders and all regions.

The forum organizes and accommodates plenary sessions, workshops, open forums and best practices forums.

Dynamic Coalitions: The concept of dynamic coalitions was conceived in the first IGF in Athens, which are informal and issue-specific. It comprises of members from different stake holder groups. Currently there are ten active dynamic coalitions, for example, Dynamic Coalition on Accessibility and Disability, Internet Rights and Principles, and Child Online Safety, etc.

Importance of IGF

One of the main critiques of the IGF is that the outcomes of the IGF do not have any binding effect on the participating governments, industry, non-governmental and inter-governmental organizations. But such a process is said to discard the involvement of multi-stakeholder through use of coercive power which is the main feature of government regulation. In this regard, Jeremy Malcolm notes:

"The IGF’s output is explicitly “non-binding,” which means that the participation of states in the IGF process does not involve the use of coercive power as is a typical feature of government regulation. In fact since the process is to be “multilateral, multi-stakeholder, democratic and transparent” with “full involvement” of “all stakeholders involved in this process,” governments do not, at least in principle, enjoy any position of pre-eminence in policy formation through the IGF. Neither should they, if the IGF’s legitimacy and effectiveness are to be assured."[2]

[1]. What is Internet Governance Forun available at http://bit.ly/IIwXNu.

[2]. Jeremy Malcolm, Multi-stakeholder Governance and the Internet Governance Forum, Terminus Press, 2008 at pp. 3.

For more details visit https://cis-india.org/telecom/knowledge-repository-on-internet-access/internet-governance-forum

Call for Essays — #List

sneha-pp — 2019-10-11T17:07:26Z

The researchers@work programme at CIS invites abstracts for essays that explore social, economic, cultural, political, infrastructural, or aesthetic dimensions of the ‘list’. We have selected 4 abstracts among those received before August 31, 2019, and are now accepting and evaluating further submissions on a rolling basis.

For the last several years, #MeToo and #LoSHA have set the course for rousing debates within feminist praxis and contemporary global politics. It also foregrounded the ubiquitous presence of the list in its various forms, not only on the internet but across diverse aspects of media culture. Much debate has emerged about specificities and implications of the list as an information artefact, especially in the case of #LoSHA and NRC - its role in creation and curation of information, in building solidarities and communities of practice, its dependencies on networked media infrastructures, its deployment by hegemonic entities and in turn for countering dominant discourses.

From Mailing Lists to WhatsApp Broadcast Lists, lists have been the very basis of multi-casting capabilities of the early and the recent internets. The list - in terms of list of people receiving a message, list of machines connecting to a router or a tower, list of ‘friends’ and ‘followers’ ‘added’ to your social media persona - structures the open-ended multi-directional information flow possibilities of the internet. It simultaneously engenders networks of connected machines and bodies, topographies of media circulation, and social graphs of affective connections and consumptions.

As a media format that is easy to create, circulate, and access (as seen in the number of rescue and relief lists that flood the web during national disasters) or one that is essential in classification and cross-referencing (such as public records and memory institutions), the list becomes an essential trope to understand new media forms today, as the skeletal frame on which much digital content and design is structured and also consumed through.

What new subjectivities - indicative of different asymmetries of power/knowledge - do list-making, and being listed, engender? How are they hegemonic or intersectional?
What new modes of questioning and meaning-making have manifested today in various practices of list-making? What modalities of creation and circulation of lists affords their authority; what makes them legitimate information artefacts, or contentious forms of knowledge?
How and when do lists became digital, where are lists on paper? How do we understand their ephemerality or robustness; are they medium or message?
Are there cultural economies of lists, list-making, and getting listed? Who decides, and who gets invisibilized on lists?

Call for Essays

We invite abstracts for essays that explore social, economic, cultural, political, infrastructural, or aesthetic dimensions of the ‘list’.

Please submit the abstracts by Friday, August 23, 2019.

We will select 10 abstracts and announce them on Friday, August 30. The selected authors are expected to submit a full draft of the essay (of 2000-3000 words) by Monday, September 30. We will share editorial suggestions with the authors, and the final versions of the essays will be published on the researchers@work blog from November onwards. We will offer Rs. 5,000 as honorarium to all selected authors.

Please submit the abstract (300-500 words), and a short biographic note, in a single text file with the title of the essay and your name via email sent to raw@cis-india.org, with the subject line of ‘List’.

Authors are very much welcome to work with text, images, sounds, videos, code, and other mediatic forms that the internet offers.

For more details visit https://cis-india.org/raw/call-for-essays-list

Internet Researchers' Conference 2018 (IRC18): Offline, February 22-24, Sambhaavnaa Institute

sumandro — 2018-07-02T18:30:52Z

We are proud to announce that the third edition of the Internet Researchers' Conference series will be held at the Sambhaavnaa Institute, Kandbari (Himachal Pradesh) during February 22-24, 2018. This annual conference series was initiated by the Researchers@Work (RAW) programme at CIS in 2016 to gather researchers, academic or otherwise, studying internet in/from India to congregate, share insights and tensions, and chart the ways forward. The *offline* is the theme of the 2018 edition of the conference (IRC18), and the conference agenda will be shaped by nine sessions selected by all the teams that submitted session proposals, and an independent paper track consisting of six presentations.

Venue: Sambhaavnaa Institute, Kandbari, Palampur, Himachal Pradesh, 176061

Travel Information: Getting to Sambhaavnaa (Sambhaavnaa Institute)

Weather in Kandbari: 10°-20°c with possibility of light shower (AccuWeather)

Registration: RSVP (Google Drive)

Agenda: Conference Programme (Google Drive)

Poster: Download (JPG)

IRC18: Offline

Does being offline necessarily mean being disconnected? Beyond anxieties such as FOMO, being offline is also seen as disengagement from a certain milieu of the digital (read: capital), an impediment to the way life is organised by and around technologies in general. However, being offline is not the exception, as examples of internet shutdown and acts on online censorship illustrate the persistence and often alarming regularity of the offline even for the ‘connected’ sections of the population.

State and commercial providers of internet and telecommunication services work in tandem to produce both the “online” and the “offline” - through content censorship, internet regulation, generalised service provision failures, and so on. Further, efforts to prioritise the use of digital technologies for financial transactions, especially since demonetisation, has led to a not-so-subtle equalisation of the ‘online economy’ with the ‘formal economy’; thus recognising the offline as the zones of informality, corruption, and piracy. This contributes to the offline becoming invisible, and in many cases, illegal, rather than being recognised as a condition that necessarily informs what it means to be digital.

Who is offline, and is it a choice? The global project of bringing people online has spurred several commendable initiatives in expanding access to digital devices, networks, and content, and often contentious ones such as Free Basics / internet.org, which illustrate the intersectionalities of scale, privilege, and rights that we need to be mindful of when we imagine the offline. Further, the experience of the internet, for a large section of people is often mediated through prior and ongoing experiences of traditional media, and through cultural metaphors and cognitive frames that transcend more practical registers such as consumption and facilitation. How do we approach, study, and represent this disembodied internet – devoid of its hypertext, platforms, devices, it's nuts and bolts, but still tangible through engagement in myriad, personal and often indiscernible ways.

For the third edition of the Internet Researchers’ Conference (IRC18), we invite participants to critically discuss the *offline*. We invite sessions that present or propose academic, applied, creative, or technical works that explore social, economic, cultural, political, infrastructural, or aesthetic dimensions of the *offline*.

Sessions

#OnlineGovernanceOfflineGovernment - Mohammad Javed Alam and Suman Mandal - Session Details

#WomenInTech - Priyanka Chaudhuri and Tripti Jain - Session Details

#Cyberflesh - Akriti Rastogi, Ishani Dey, and Sagorika Singha - Session Details

#RethinkingTheVirtualPublic - Daisy Barman and Aamir Qayoom - Session Details

#FeminismIRL - Mamatha Karollil, the SIVE Collective, and Tara Atluri - Session Details

#ILoveYou - Dhiren Borisa and Dhrubo Jyoti - Session Details

#CollectionAndIdentity - Ravi Shukla, Rajiv Mishra, and Mrutyunjay Mishra - Session Details

#FollowUsOffline - Dinesh, Farah Yameen, Afrah Shafiq, and Bhanu Prakash GS - Session Details

#OfSiegesAndShutdowns - Chinmayi S. K. and Rohini Lakshané - Session Details

Papers

Slow journalism and the temporalities of the offline - Akshata Pai - Paper Abstract

Campus campaigns: User perceptions in pre-digital and digital eras - Arjun Ghosh - Paper Abstract

The many lives of food: Blogs to books and back - Dhrupadi Chattopadhyay - Paper Abstract

Feminism in digital age - Putul Sathe - Paper Abstract

Marathi literary criticism in the era of social media - Rajashree Patil - Paper Abstract

Taking open science offline - Shreyashi Ray - Paper Abstract

About the IRC Series

The Researchers at Work (RAW) programme at the Centre for Internet and Society (CIS) initiated the Internet Researchers' Conference (IRC) series to address these concerns, and to create an annual temporary space in India, for internet researchers to gather and share experiences.

The IRC series is driven by the following interests:

creating discussion spaces for researchers and practitioners studying internet in India and in other comparable regions,
foregrounding the multiplicity, hierarchies, tensions, and urgencies of the digital sites and users in India, accounting for the various layers, conceptual and material, of experiences and usages of internet and networked digital media in India, and
exploring and practicing new modes of research and documentation necessitated by new (digital) objects of power/knowledge.

For more details visit https://cis-india.org/raw/irc18

Call for Essays: Studying Internet in India

sumandro — 2016-07-04T12:48:15Z

As Internet makes itself comfortable amidst everyday lives in India, it becomes everywhere and everyware, it comes in 40 MBPS Unlimited and in chhota recharges – though no longer in zero flavour – the Researchers at Work (RAW) programme at the Centre for Internet and Society invites abstracts for essays that explore how do we study internet in India today.

Submission deadline extended to Sunday, July 03.

Source: Leonardo Flores.

How do we move beyond a fascination with new digital things and interfaces that we engage with on the internet, which are increasingly becoming the objects and sites of our research and creative practices? How do we engage with these on their own terms, and perhaps also against the grain? What "new" is being brought in, performed, and afforded by these digital artefacts in our daily lives? How can our concerns and practices benefit from developing an awareness of their aesthetics, functions, and politics?

This call is for researchers, workers, and others interested in closely – or from a distance – commenting on these topics and questions.

Please send abstracts (200 words) to raw@cis-india.org by Sunday, July 03, 2016. The subject of the email should be 'Studying Internet in India.'

We will select up to 10 abstracts and announce them on Tuesday, July 05, 2016.

The selected authors will be asked to submit the final longform essay (3,000-4,000 words) by Sunday, July 31, 2016. The final essays will be published on the RAW Blog. The authors will be offered an honourarium of Rs. 6,000.

We understand that not all essays can be measured in words. The authors are very much welcome to work with text, images, sounds, videos, code, and other mediatic forms that the internet offers. We will not be running a Word Count on the final 'essay.' The basic requirement is that the 'essay' must offer an argument – through text, or otherwise.

For more details visit https://cis-india.org/raw/call-for-essays-studying-internet-in-india-2016

Studying Internet in India (2016): Selected Abstracts

sumandro — 2016-07-06T06:24:42Z

We received some great submissions and decided to select twelve abstracts, and not only ten as we planned earlier. Here are the abstracts.

Abhimanyu Roy

The Curious Incidents on Matrimonial Websites in India

What is love? Philosophers have argued over it, biologists have researched it and in the age of the internet, innovators have disrupted it. In the west, dating websites such as OKCupid and eHarmony use all manner of algorithms to find its users their optimal match. In India’s conservative society though, dating is fast-tracked or skipped altogether in favor of marriage. This gives rise to a plethora of matrimonial sites such as Jeevansathi.com and Shaadi.com. This is where things get tricky.

Matrimonial websites are different from other internet-enabled services. The gravity of the decision and the major impact that it has on the lives of users brings in pressure and a range of emotions that are not there on casual transactions such as an Uber ride or a foodpanda order. From outright fraud to online harassment newspaper back pages are filled with nightmare stories that begin on a matrimonial website. So much so, that in November of last year, the Indian government decided to set up a panel to regulate matrimonial sites in order to curb abuse. The essay will analyze India’s social stand on marriage, the role of matrimonial websites in modern day India, the problems this awkward amalgamation of the internet and love gives rise to and the steps authorities and matrimonial companies are taking to prevent these issues from occurring.

Anita Gurumurthy, Nandini Chami, and Deepti Bharthur

Internet as Sutradhar: The Aesthetics and Politics of Digital Age Counter-power

The open Internet is now a feeble, wannabe, digital age meme. The despots have grabbed it and capitalism has colonised it. But the network that engulfs its users is also a multi-headed organism; the predictables have to make peace with the unpredictables, both arising as they do with the unruly affordances of the network. The much celebrated public domain of open government data, usually meant for geeks and software gurus dedicated to the brave new 'codeful' future, has meant little for marginal subjects of India's development project. Data on government websites have been critiqued worldwide for often being too clunky to catalyse civic use or too obscure to pin down government efficacy. However, as an instrument of accountable governance, data in the public domain can help hold the line, fuelling vanguard action to foster democracy. Activists engaged in the right to food movement in India had reason to rejoice recently when the Supreme Court of India pulled up the central government for delay in release of funds under the MGNREGA scheme and violating the food security law. The series of actions leading to this victory enjoins deeper examination of the MGNREGS website, the design principles of the MIS that generates reports based on the data, and the truth claims that arose in the contingent context marking this struggle. What were the ingredients of this happy irony; the deployment of the master's tools to disband the master's house? What aesthetics and principles made for a public data structure that allowed citizens to hack into state impunity? And what do such practices around the digital tell us about the performativity of the Internet - not as a grand, open, phenomenon for the network to access the multitude, but as the inane, local, Sutradhar (alchemist who produces the narrative), who allows truths to be told?

Aishwarya Panicker

How Green is the Internet? The Good, the Bad and the Ugly

Groceries at your doorstep, data on your fingertips, an Uber at the tap of a button and information overload- human negotiations with the internet have definitely changed drastically in the past few decades. Research in the area, too, has transformed to not just the supply of internet to the masses, but has evolved to include innovative and revolutionary ideas in terms of internet infrastructure and governance. With over 3.2 Billion internet users in the world, and over 400 million of these from India, this is no surprise.

However, while environmental sustainability remains at the forefront of many-a-government, there is little data / debate / analysis / examination of the environmental impact of the internet. This is true especially for India. In 2011, Joel Gombiner wrote an academic paper on the problem of the Internets carbon footprint, with a premise based on the lesser known fact that the ICT industry has been ‘responsible for two to four percent of the global greenhouse gas emissions’- an area that the Climate Group’s Smart 2020 report had focused on back in 2008 as well. Clearly this is a war on the environment that is yet to receive large-scale attention.

How can we move beyond particular fascinations with the internet and engage holistically with the internet? By moving towards a dimension of internet infrastructure studies, that has large policy and implementation benefits. This paper, then, will seek to elucidate four central issue areas: first, as the third highest country in terms of internet use, what is the current environmental impact of internet usage in India? Second, are there any regulatory provisions that give prescriptive measures to data centres and providers? Third, do any global standards exist in this regard and finally, what future steps can be taken (by the government, civil society and individuals) to address this?

Deepak Prince

One of the most important effects of increasing internet connectivity coupled with universal electronic display screens, multimedia digital objects and supple graphic interfaces, is the proliferation of systems of enunciation. The business letter, typewriter, electric telegraph and radio, each in its own time, transformed how humans make sense in different forms of writing. Some of these survive to this day (forms of address from letters, the abbreviations and ‘cablese’ from telegraph operators etc). Now, we find new spaces of networked sociality emerging at rapid speeds, and everyday, we forget many others that are now outdated, no longer ‘supported’ or desired. How does one study this supple flow of discourse? Deleuze and Guattari’s concept of tracing collective assemblages of enunciation (the structuring structures of discourse) and Gilbert Simondon’s Law of relaxation (where technical elements created by complex ensembles are released into a path of technological evolution where they may or may not crystallize the formation of new ensembles) are two philosophical notions that seek to address this problem. The anthropologist Ilana Gershon suggests that new social media platforms like Facebook have a detrimental effect on sociality because they impose a neo-liberal notion of personhood on its users, through the interface. I take this as my point of departure, and based on ethnographic fieldwork conducted at a new media marketing agency, I attempt to draw out how ‘posting’ is modulated on facebook, about how subjectivity is configured within the complex matrix comprising a constant flow of posts, the economy of ‘liking’, algorithmic sorting and affects that do not cross the threshold of the screen.

Maitrayee Mukerji

By some latest estimates, around 35% of the population access the Internet in India using multiple devices. As Indians browse, search, transact and interact online, one can observe the increasing intertwining of the Internet in their everyday lives. But, how much do we know about the influence and impact of the Internet on Indian and in India? Advances in big data technologies provide an exciting opportunity for social science researchers to study the Internet. So, trends can be detected, opinions and sentiments can be calibrated, social networks can be discovered by using technologies for collecting and mining data on people online. But are social science researchers in India equipped enough to do a rigorous and detailed study of the India? Leaving aside debates on epistemology, ontology and methodology of researching Internet using big data analytics, the very first challenge is limited access to data. A cursory scan of the available research would indicate that the data – tweets, trends, comments, memes etc. have generally been collected manually. The bulk of the data is collected by private companies and available either at a price or by writing programs to access them through APIs. The latter allows only limited extraction of data and more often than not has a learning curve. Access to raw data, through institutional repositories or special permission, if available is only to select few. Legal and ethical issues arise if one considers scrapping websites for data. The essay is an attempt to articulate the challenges in accessing data while making attempts to study the Internet using big data analytics.

Muhammed Afzal P

Internet Memes as Effective Means of Social and Political Criticism

By looking at the user-generated memes posted from the Malayalam Facebook pages “Troll Malayalam” and “International Chalu Union”, this essay argues that political memes function as effective means of social and political criticism in Kerala. In a society where conversations often tend to feature examples from popular films, memes from these pages use images from popular culture including television to respond to current affairs as well as contemporary social and political questions. Often described mistakenly as 'trolls' by the practitioners themselves, a major portion of the memes have a progressive content in terms of discussing questions related to religion, sexuality, nationalism, etc. It won’t be an exaggeration to state that many Malayalis see these memes as instant 'news analysis' of current affairs. The argument of this essay will be advanced through an analysis of the memes that were produced in relation to contemporary socio-political and cultural questions such as beef ban, the rise of right-wing politics in Kerala, the question of religious conservatism, etc. Through this the essay seeks to investigate how internet memes creatively contribute to social movements and also to see how critical questions in cultural criticism are translated into "the popular.'

Dr. Ravikant Kisana

Archetyping the 'Launda' Humor on the Desi Internet

Humor on the internet has proven a massive social unifying force for young, upper class Indian millennials. The humor is not just consumed via Western (mainly US) humor collectives such as 9GAG, Cracked, etc - the proliferation of 'Indian' humor pages on the Facebook and the countless YouTube comedy channels is testament to the localisation of this content. However, the humor which is seen as a unifying force is largely 'launda' aka. 'heteronormative-upper caste-male' in its sensibilities. Comedy collectives like TVF, with its popular channel 'Q-tiyapa' had to create a separate handle 'Girliyapa' to cater to feminist themes. The idea is that humor by default is male, and 'feminist humor' needs a separate space.

This essay seeks to study the 'launda'-cultural attributes of online Indian humor. It will seek to document and wean archetypes of comedy tropes which fit this mode. The area of the documentation will be YouTube comedy channels and Facebook humor pages—however, the same can be extended to Twitter handles and the suchlike.

Siddharth Rao and Kiran Kumar

Chota Recharge and the Chota Internet

Uniform and affordable Internet is emerging as one of the fundamental civil rights in developing countries. However in India, the connectivity is far from uniform across the regions, where the disparity is evident in the infrastructure, the cost of access and telecommunication services to provide Internet facilities among different economic classes. In spite of having a large mobile user base, the mobile Internet are still remarkably slower in some of the developing countries. Especially in India, it falls below 50% even in comparison with the performance of its developing counterparts!

This essay presents a study of connectivity and performance trends based on an exploratory analysis of mobile Internet measurement data from India. In order to assess the state of mobile networks and its readiness in adopting the different mobile standards (2G, 3G, and 4G) for commercial use, we discuss the spread, penetration, interoperability and the congestion trends.

Based on our analysis, we argue that the network operators have taken negligible measures to scale the mobile Internet. Affordable Internet is definitely for everyone. But, the affordability of the Internet in terms of cost does not necessarily imply the rightful access to Internet services. Chota recharge is possibly leading us to chota (shrunken) Internet!

Smarika Kumar

Why Mythologies are Crucial to Understand Governance on the Internet: The Case of Online Maps

How does one study internet in India? This essay proposes to provide one possible answer to this question through its central argument that internet, like other technologies, is very much a part of a “mythological” or “fictional” narrative of the history of this country, and without an understanding of these mythologies, the development of internet governance in the country cannot be hoped to be understood. This central argument is traced in the essay through the debates and discussions on law and policymaking around online maps. The essay, in its first part, explores what a “mythological” account of the history of India might mean, and what role technological developments play in it. It does so by tracing the narrative of mapmaking in medieval India and its deep ties with magic, secrecy and mythical stories. It then surveys how modern mapping surveys in the colonial period interacted with the idea of the “native”, and argues that such interactions created a dichotomy between “native” sciences, folklore on the one hand, and colonial achievements, national security on the other. It argues that it is this latter strand of a certain “national security” vision of technology which found dominant voice in the regulation of maps in India post-independence, yet the sense of the unknown, mystical, or “mythological” in such technological deployment as mapmaking requires, survived. The essay finally uses such evidence to trace how even in online interactions, and internet governance design in India- this aspect of the mystical and the fear of it often sustains, driven by a (repressed?) memory of mythology, through the use of analogies. And it is within this twilight zone, within this frontier between “mythology” and nation-building, that a governance design for online maps is being presently constructed in India. The essay then argues that it becomes crucial to understand such mythologies around technology generally and internet specifically and the manner they interact with law and policymaking in order to really get a sense of a 21st century India’s experience of the internet.

Sujeet George

Understanding Reddit: The Indian Context

Even as social networking sites like Facebook and Twitter seek to carve a niche within the Indian social media landscape, the presence and impact of news aggregator website reddit seems relatively unnoticed. Known for its excessive self-referentiality and inability to emerge from a restricted pool of informational flow, reddit nevertheless has come to be a major focal point of convergence of news and public opinion, especially in the United States. The web interface, which allows for users with overlapping interests to converge under a common platform namely the “subreddit,” allows the possibility of understanding questions of user taste and the directions in which information and user attention flow.

This paper seeks to offer a preliminary gesture towards understanding reddit’s usage and breadth in the Indian context. Through an analysis of the “India” subreddit and examining the manner and context in which information and ideas are shared, proposed, and debunked, the paper aspires to formulate a methodology for interrogating sites like reddit that offer the possibilities of social mediation, even as users maintain a limited amount of privacy. At the same time, to what extent can such news aggregator sites direct the ways in which opinions and news flows change course as a true marker of information generation responding to user inputs.

Supratim Pal

India, being a multilingual country, owes a lot to the Internet for adding words to the vocabulary of everyday use in different languages.

This paper would critically examine how Net words like "selfie", "wall", "profile" and others have changed the way Indians write or talk. For example, a word like "nijaswi" was not there in Bengali language five years back but is used across several platforms as a translation of "selfie".

On one hand, computer-mediated communication (CMC) has helped us to express in short messages and on the other, we all have picked up use of punctuation marks like colon or a semicolon to express our emotion - which have got another name, "emoticons".

The paper would be more practical in approach than theoretical. For example, it would feature chat (another example of CMC) conversations 10 years ago when hardly an emoticon was used, and that of today's when we cannot think of a chat without a "smiley" or a "sticker". Even the linguist, David Crystal, probably could not have thought that in 15 years, the language (not just lingua franca, English) would change worldwide since he first tried to theorize Internet language in 2001.

Today, a linguist need not to have a proper publication to introduce a word in any language but Netizens can re-invent words like "troll" or "roast" to criticize one or "superlike" to celebrate an achievement or even "unfriend" someone to just relax.

Surfatial

Surfatial is a trans-local collective that operates through the internet. We use conversations to aid learning outside established structures. We are concerned with enabling disinhibition through the internet, for expressing what may not be feasible in physical reality. What role does partial or complete anonymity play in this process of seeking “safe” zones of expression? Fake profiles on social media offer such zones, while perhaps also operating to propagate, mislead or troll.

Our essay would argue:

That there is a desire to participate in speculative fora in the Indian cultural context and the internet has created space for philosophical questioning among contemporary Indian participants which can develop further, despite common assertions that online spaces are largely uncivil and abusive.
That anonymous and pseudonymous content production offers a method for exploring and expressing with a certain degree of freedom.
Spam-like methods used in sub-cultural outreach efforts on social media have proved effective in puncturing filter bubbles.

Our essay would be drawn from experiments via Surfatial’s online engagement platforms (Surfatial’s Study groups and post_writer project) to examine:

Extent of participation.
Disinhibition facilitation and dialoguing.
Reach.
Emergence and development of ideas.
Creating an archive of internet activity and re-processing it into new forms of presentation.

For more details visit https://cis-india.org/raw/studying-internet-in-india-2016-selected-abstracts

World Summit on Information Society (WSIS)

anirudh — 2013-12-01T03:12:27Z

The United States had the control over internet resources and its administration was controlled by the National Telecommunications and Information Administration. This was the principle agency in the US dealing with telecommunication and information policy and the ICANN managed the internet domain names and IP addresses.

ICANN and indirectly the US government having control over the domain name system and the internet registry was an issue of concern for the rest of the world as well international organizations. The proposal for the WSIS by the United Nations was the reaction to such a concern.

Origins of the WSIS

The World Summit on Information Society was first proposed by the International Telecommunication Union in 1998. The main focus of the WSIS was to address issues related to the global digital divide. However, the scope of the WSIS was broadened later to include internet related public policy issues. The UN General Assembly approved the Summit in 2001[1] which was to be held in two phases. The first phase was held in Geneva from December 10-12, 2003 and the second phase was held in Tunis from November 16-18, 2005. The main aim of the Geneva Summit was to lay down a road map to building an information society accessible to everyone. The Tunis Agenda was more on the lines of developing a mechanism or framework which would be effective in dealing with management of the internet public policy issues.

Main Goals of the WSIS

At the beginning the main objective of the WSIS was to discuss issues on building better telecommunication and information infrastructure in the developing nations to bridge the digital divide. The self adopted purpose of the WSIS was, "to harness the potential of knowledge and technology to promote the development goals of the Millennium Declaration."[2] However, during the meetings the focus of the WSIS was broadened and it covered not only issues related information infrastructure but also various issues related to communication and other public policy issues such as freedom of speech, privacy, etc.

Geneva Summit

The Geneva Summit saw overwhelming participation from the government, civil society, industry, international organizations and media. Nearly 11000 participants attended the Summit. The Geneva Summit of WSIS was supposed to mainly focus on principles and the Tunis Summit was envisioned to deal with implementation of principles and follow-up mechanisms. Though the Geneva Summit failed in reaching a consensus on the issue of the future of internet governance, there were two major outcomes of the Summit; the Geneva Declaration of Principles and Working Group on Internet Governance (WGIG).

Geneva Declaration of Principles and Plan of Action

The Plan of Action focused on information and communication infrastructure and recognized it as the essential foundation of the information society. It also emphasized on the importance of access to knowledge, capacity building and building of an enabling environment. It was also cognizant of cultural diversity and identity, linguistic diversity and development of local content.

One of the key features of the Geneva Summits was that it recognized the principles of multi-stakeholderism. The Geneva Declaration of Principles while recognizing the principles of multi-stakeholderism stated,

"Governments, as well as private sector, civil society and the United Nations and other international organizations have an important role and responsibility in the development of the Information Society and, as appropriate, in decision-making processes. Building a people-centered Information Society is a joint effort which requires cooperation and partnership among all stakeholders."

The Geneva Declaration of Principles also laid down principles related to role of ICT in development, access, human rights and international and regional cooperation.

WGIG

The main functions of the WGIG included:

To “develop a working definition of Internet Governance
Identify the public policy issues that are relevant to Internet Governance
Develop a common understanding of the respective roles and responsibilities of governments, existing international organizations and other forums, as well as the private sector and civil society in both developing and developed countries.”

The final report of the WGIG divided issues related to Internet Governance in four sections:

Infrastructure
Privacy, security and safety on the internet
Intellectual property and international trade
Development

Tunis Summit

The Tunis Summit resulted in the agreement on the Tunis Commitment, Tunis Agenda for the Information Society and the birth of the Internet Governance Forum. The Tunis Agenda and Tunis Commitment were the consensus statements at the Tunis Phase of WSIS whereas the Internet Governance Forum was created as a multi-stakeholder platform for policy dialogue on internet related public policy matters.

The Tunis Commitment confirmed the agreement on Declaration of Principles among the stakeholders as well as reaffirmed the Plan of Action.

Tunis Agenda

The Tunis Agenda recognized the need to, "move from principles to action, considering the work already being done in implementing the Geneva Plan of Action and identifying those areas where progress has been made, is being made, or has not taken place."[4]

It also reaffirmed the, "commitments made in Geneva and build on them in Tunis by focusing on financial mechanisms for bridging the digital divide, on internet governance and related issues, as well as on implementation and follow-up of the Geneva and Tunis decisions."[5]

The two other important parts of the Tunis Agenda were sections on:

Financial mechanisms for meeting the challenges of ICT for development
This part of the Tunis Agenda generally focussed financing infrastructure and equipment for providing better access to the internet in the developing areas.
Internet Governance
The section on Internet Governance dealt with management of the internet in a multilateral, transparent and democratic process with full involvement of governments, the private sector, civil society and international organizations.

Article 35[6] of the Tunis Agenda reaffirmed that the management of the internet shall take place in an inclusive and consultative process.

The third and the most important outcome of the Tunis Summit was the creation of the Internet Governance Forum. It was set up under Article 72 of the Tunis Agenda. The next section will deal with the Internet Governance Forum.

[1]. UN General Assembly Resolution 56/183 (December 21, 2001) available at http://www.itu.int/wsis/docs/background/resolutions/56_183_unga_2002.pdf

[2]. See more at http://www.itu.int/osg/spu/wsis-themes/UNMDG/index.html

[3]. Château de Bossey, Report of the Working Group on Internet Governance at pp. 3 available at http://www.wgig.org/docs/WGIGREPORT.pdf

[4]. Introduction, Tunis Agenda for the Information Society, WSIS-05/TUNIS/DOC/6(Rev. 1)-E, November 18, 2005 available at http://www.itu.int/wsis/docs2/tunis/off/6rev1.html.

[5]. "Policy authority for Internet-related public policy issues is the sovereign right of States. They have rights and responsibilities for international Internet-related public policy issues. The private sector has had, and should continue to have, an important role in the development of the Internet, both in the technical and economic fields. Civil society has also played an important role on Internet matters, especially at community level, and should continue to play such a role. Intergovernmental organizations have had, and should continue to have, a facilitating role in the coordination of Internet-related public policy issues. International organizations have also had and should continue to have an important role in the development of Internet-related technical standards and relevant policies."

For more details visit https://cis-india.org/telecom/knowledge-repository-on-internet-access/world-summit-on-information-society