Centre for Internet and Society

Internet Speech: Perspectives on Regulation and Policy

akriti — 2019-04-01T16:38:54Z

The Centre for Internet & Society and the University of Munich (LMU), Germany are jointly organizing an international symposium at India Habitat Centre in New Delhi on April 5, 2019

Click to download the agenda

For more details visit https://cis-india.org/internet-governance/events/internet-speech-perspectives-on-regulation-and-policy

Resurrecting the marketplace of ideas

basu — 2019-02-22T02:18:53Z

There is no ‘silver bullet’ for regulating content on the web. It requires a mix of legal and empirical analysis.

The article by Arindrajit Basu was published in Hindu Businessline on February 19, 2019.

A century after the ‘marketplace of ideas’ first found its way into a US Supreme Court judgment through the dissenting opinion of Justice Oliver Wendell Holmes Jr (Abrams v United States, 1919), the oft-cited rationale for free speech is arguably under siege.

The increasing quantity and range of online speech hosted by internet platforms coupled with the shock waves sent by revelations of rampant abuse through the spread of misinformation has lead to a growing inclination among governments across the globe to demand more aggressive intervention by internet platforms in filtering the content they host.

Rule 3(9) of the Draft of the Information Technology [Intermediary Guidelines (Amendment) Rules] 2018 released by the Ministry of Electronics and Information Technology (MeiTy) last December follows the interventionist regulatory footsteps of countries like Germany and France by mandating that platforms use “automated tools or appropriate mechanisms, with appropriate controls, for proactively identifying and removing or disabling public access to unlawful information or content.”

Like its global counterparts, this rule, which serves as a pre-condition for granting immunity to the intermediary from legal claims arising out of user-generated communications, might not only have an undue ‘chilling effect’ on free speech but is also a thoroughly uncooked policy intervention.

Censorship by proxy

Rule 3(9) and its global counterparts might not be in line with the guarantees enmeshed in the right to freedom of speech and expression for three reasons. First, the vague wording of the law and the abstruse guidelines for implementation do not provide clarity, accessibility and predictability — which are key requirements for any law restricting free speech .The NetzDG-the German law, aimed at combating agitation and fake news, has attracted immense criticism from civil society activists and the UN Special Rapporteur David Kaye on similar grounds.

Second, as proved by multiple empirical studies across the globe, including one conducted by CIS on the Indian context, it is likely that legal requirements mandating that private sector actors make determinations on content restrictions can lead to over-compliance as the intermediary would be incentivised to err on the side of removal to avoid expensive litigation.

Finally, by shifting the burden of determining and removing ‘unlawful’ content onto a private actor, the state is effectively engaging in ‘censorship by proxy’. As per Article 12 of the Constitution, whenever a government body performs a ‘public function’, it must comply with all the enshrined fundamental rights.

Any individual has the right to file a writ petition against the state for violation of a fundamental right, including the right to free speech.

However, judicial precedent on the horizontal application of fundamental rights, which might enable an individual to enforce a similar claim against a private actor has not yet been cemented in Indian constitutional jurisprudence.

This means that any individual whose content has been wrongfully removed by the platform may have no recourse in law — either against the state or against the platform.

Algorithmic governmentality

Using automated technologies comes with its own set of technical challenges even though they enable the monitoring of greater swathes of content. The main challenge to automated filtering is the incomplete or inaccurate training data as labelled data sets are expensive to curate and difficult to acquire, particularly for smaller players.

Further, an algorithmically driven solution is an amorphous process.

Through it is hidden layers and without clear oversight and accountability mechanisms, the machine generates an output, which corresponds to assessing the risk value of certain forms of speech, thereby reducing it to quantifiable values — sacrificing inherent facets of dignity such as the speaker’s unique singularities, personal psychological motivations and intentions.

Possible policy prescriptions

The first step towards framing an adequate policy response would be to segregate the content needing moderation based on the reason for them being problematic.

Detecting and removing information that is false might require the crafting of mechanisms that are different from those intended to tackle content that is true but unlawful, such as child pornography.

Any policy prescription needs to be adequately piloted and tested before implementation. It is also likely that the best placed prescription might be a hybrid amalgamation of the methods outlined below.

Second, it is imperative that the nature of intermediaries to which a policy applies are clearly delineated. For example, Whatsapp, which offers end-to-end encrypted services would not be able to filter content in the same way internet platforms like Twitter can.

The first option going forward is user-filtering, which as per a recent paper written by Ivar Hartmann, is a decentralised process, through which the users of an online platform collectively endeavour to regulate the flow of information.

Users collectively agree on a set of standards and general guidelines for filtering. This method combined with an oversight and grievance redressal mechanism to address any potential violation may be a plausible one.

The second model is enhancing the present model of self-regulation. Ghonim and Rashbass recommend that the platform must publish all data related to public posts and the processes followed in a certain post attaining ‘viral’ or ‘trending’ status or conversely, being removed.

This, combined with Application Programme Interfaces (APIs) or ‘Public Interest Algorithms’, which enables the user to keep track of the data-driven process that results in them being exposed to a certain post, might be workable if effective pilots for scaling are devised.

The final model that operates outside the confines of technology are community driven social mechanisms. An example of this is Telengana Police Officer Remi Rajeswari’s efforts to combat fake news in rural areas by using Janapedam — an ancient form of story-telling — to raise awareness about these issues.

Given the complex nature of the legal, social and political questions involved here, the quest for a ‘silver-bullet’ might be counter-productive.

Instead, it is essential for us to take a step back, frame the right questions to understand the intricacies in the problems involved and then, through a mix of empirical and legal analysis, calibrate a set of policy interventions that may work for India today.

For more details visit https://cis-india.org/internet-governance/blog/hindu-businessline-february-19-2019-arindrajit-basu-resurrecting-the-marketplace-of-ideas

To preserve freedoms online, amend the IT Act

gurshabad — 2019-04-16T10:09:41Z

Look into the mechanisms that allow the government and ISPs to carry out online censorship without accountability.

The article by Gurshabad Grover was published in the Hindustan Times on April 16, 2019.

The issue of blocking of websites and online services in India has gained much deserved traction after internet users reported that popular services like Reddit and Telegram were inaccessible on certain Internet Service Providers (ISPs). The befuddlement of users calls for a look into the mechanisms that allow the government and ISPs to carry out online censorship without accountability.

Among other things, Section 69A of the Information Technology (IT) Act, which regulates takedown and blocking of online content, allows both government departments and courts to issue directions to ISPs to block websites. Since court orders are in the public domain, it is possible to know this set of blocked websites and URLs. However, the process is much more opaque when it comes to government orders.

The Information Technology (Procedure and Safeguards for Blocking for Access of Information by Public) Rules, 2009, issued under the Act, detail a process entirely driven through decisions made by executive-appointed officers. Although some scrutiny of such orders is required normally, it can be waived in cases of emergencies. The process does not require judicial sanction, and does not present an opportunity of a fair hearing to the website owner. Notably, the rules also mandate ISPs to maintain all such government requests as confidential, thus making the process and complete list of blocked websites unavailable to the general public.

In the absence of transparency, we have to rely on a mix of user reports and media reports that carry leaked government documents to get a glimpse into what websites the government is blocking. Civil society efforts to get the entire list of blocked websites have repeatedly failed. In response to the Right to Information (RTI) request filed by the Software Freedom Law Centre India in August 2017, the Ministry of Electronics and IT refused to provide the entire of list of blocked websites citing national security and public order, but only revealed the number of blocked websites: 11,422.

Unsurprisingly, ISPs do not share this information because of the confidentiality provision in the rules. A 2017 study by the Centre for Internet and Society (CIS) found all five ISPs surveyed refused to share information about website blocking requests. In July 2018, the Bharat Sanchar Nagam Limited rejected the RTI request by CIS which asked for the list of blocked websites.

The lack of transparency, clear guidelines, and a monitoring mechanism means that there are various forms of arbitrary behaviour by ISPs. First and most importantly, there is no way to ascertain whether a website block has legal backing through a government order because of the aforementioned confidentiality clause. Second, the rules define no technical method for the ISPs to follow to block the website. This results in some ISPs suppressing Domain Name System queries (which translate human-parseable addresses like ‘example.com’ to their network address, ‘93.184.216.34’), or using the Hypertext Transfer Protocol (HTTP) headers to block requests. Third, as has been made clear with recent user reports, users in different regions and telecom circles, but serviced by the same ISP, may be facing a different list of blocked websites. Fourth, when blocking orders are rescinded, there is no way to make sure that ISPs have unblocked the websites. These factors mean that two Indians can have wildly different experiences with online censorship.

Organisations like the Internet Freedom Foundation have also been pointing out how, if ISPs block websites in a non-transparent way (for example, when there is no information page mentioning a government order presented to users when they attempt to access a blocked website), it constitutes a violation of the net neutrality rules that ISPs are bound to since July 2018.

While the Supreme Court upheld the legality of the rules in 2015 in Shreya Singhal vs. Union of India, recent events highlight how the opaque processes can have arbitrary and unfair outcomes for users and website owners. The right to access to information and freedom of expression are essential to a liberal democratic order. To preserve these freedoms online, there is a need to amend the rules under the IT Act to replace the current regime with a transparent and fair process that makes the government accountable for its decisions that aim to censor speech on the internet.

For more details visit https://cis-india.org/internet-governance/blog/hindustan-times-april-16-2019-gurshabad-grover-to-preserve-freedoms-online-amend-it-act