Centre for Internet and Society

Gender and gig work: Perspectives from domestic work in India

ambika — 2021-12-07T02:11:49Z

Platforms have the potential to be instrumental in protecting workers rights, but the current platform design is not optimised to protect workers’ interests especially those of women in the gig economy, argues Ambika Tandon, a senior researcher at the Centre for Internet and Society in India and an author of the report on ‘Platforms, Power and Politics: Perspectives from Domestic and Care Work in India’.

Digital labour platforms, broadly defined as digital interfaces that enable the exchange of goods or services, have grown exponentially in cities across the world. In sectors such as transportation and delivery, Uber and similar platforms have achieved dominant status, while in other sectors platforms are still making inroads to transform consumption patterns. Researchers at India’s Centre for Internet and Society, sought to understand the impact platforms have had on the paid domestic and care work sector in India, given its importance for women workers. The workforce in this sector is largely constituted of women from Dalit, Bahujan and Adivasi (or caste-oppressed) and low-income groups, with a long history of socioeconomic and legal devaluation and lack of recognition. In this context, platforms have positioned themselves as intermediaries that will improve wages and conditions of work, pushing the sector towards formalisation.

To assess the impact of digital platforms on processes of recruitment and placement and on organisation and conditions of work, we undertook 60 in-depth interviews between June and November 2019. We chose two metropolitan cities, New Delhi in north India and Bengaluru in south India, as our field sites. These are key nodes in the migration corridors of domestic workers in the country. We spoke to workers who were searching for hourly or regular work through platforms, representatives of platform companies and state and central governments, as well as domestic workers unions. We found that platform design breeds and amplifies exclusion and discrimination along the lines of gender and caste, among other social characteristics.

Uber for domestic work

We found that the function of digital platforms in the sector is contingent on the historical organisation of domestic work, rather than any fundamental re-organisation of the supply chain. Unlike in the global North, platforms in India have thus far been unable to ‘gig-ify’, that is, break up most tasks that constitute domestic work – including child and elderly care and cooking – into short-term granular services that have been standardised. Domestic workers continue to find regular term full-time placements through marketplace platforms, which only connect employers to workers with no other role in determining work conditions. HelpersNearMe and Helper4u are examples of platforms that play this role by listing profiles of workers and making these available to employers. These placements are no different from work in the ‘offline’ sector, with complete informality and very little standardisation around hours, wages, and task constitution. As compared to this, on-demand platforms that offer short-term gigs (similar to the Uber model) have grown exponentially in the ‘deep’ cleaning segment by marketing it as a professional service with higher value than ‘regular’ cleaning services.

The function of digital platforms in the sector is contingent on the historical organisation of domestic work, rather than any fundamental re-organisation of the supply chain.

Cleaning gigs provided by on-demand companies have higher hourly wages than ‘regular’ cleaning services in the traditional sector. But accessing these opportunities requires workers to have regular access to a smartphone throughout the day, to be able to accept or reject tasks and receive payments through a mobile application or web-portal. Women workers from low income families have very low levels of digital access, with most phones being shared between families and controlled by male members. Also, the use of technical equipment such as vacuum cleaners and chemicals has led to deep cleaning being viewed as a masculine task. As a result, almost all cleaning workers we identified in the on-demand sector were men, even though cleaning is a feminised job role in the traditional economy. Some cleaning workers we spoke to did not identify as domestic workers at all, but rather viewed their work as holding a higher status than traditional cleaning. This trend of masculinisation of a job role coinciding with higher wages and social status has also been seen in other sectors globally, such as software programming.

Promises and risks of low-tech platforms

One of the reasons that women workers are more likely to find work through marketplace platforms rather than on-demand agencies is because they only require workers to have a basic or feature phone for one-time registration, and subsequently to answer calls from potential employers or the platform. Most platforms in this category do not intervene in task allocation or terms of work, which are negotiated directly between workers and employers. Algorithms and digital interfaces then only facilitate matching, as opposed to on-demand work where all aspects of the job are determined by the platform. This allows women workers to register using shared family phones, or those of their friends, neighbours, and in the case of one of our respondents, her landlady’s phone number. These platforms then may be able to provide placement opportunities to workers who are unable to find work through word-of-mouth networks. This is especially crucial as a result of the unemployment crisis triggered by the COVID-19 pandemic. However, unlike with the on-demand model, these platforms do not offer increased wages or provide better conditions of work.

Although marketplace platforms provide an additional route into finding opportunities in the sector, they also codify employers’ biases through their design. All marketplace platforms and digital placement agencies we reviewed – upwards of 20 companies – provide demographic filters to employers for filtering workers’ profiles. These include information on workers’ gender, age, religion, state of origin, and in one case, even caste. While practices of employing workers based on demographic characteristics are rampant in the sector historically, platforms build them in by design and market them as a key feature of what they are able to offer employers. These open up direct avenues for employers to discriminate against workers from minority religions and oppressed castes. It also reinforces gendered occupational segregation, as employers seek out women workers for feminised roles such as cleaning and care work, and men for tasks such as gardening and plumbing.

Power structures endemic to the domestic work sector continue to thrive in the platform economy, as do gender and caste-based occupational segregation.

Platforms have been making claims of formalising the informal sector, especially in global South economies, through increasing efficiency in matching workers to employers. Despite having the potential to be instrumental in protecting workers rights, currently platform design is not optimised to protect workers’ interests. Power structures endemic to the domestic work sector continue to thrive in the platform economy, as do gender and caste-based occupational segregation. To be able to nudge the sector towards formalisation, platforms need to directly intervene in power structures and co-design with workers, rather than merely functioning as digital recruiters. This could imply adopting practices such as removing demographic details where not relevant, introducing written contracts and minimum wage floors for placements, and addressing gender gaps in some segments of the digital economy.

This work forms part of a project on ‘Platforms, Power and Politics: Perspectives from Domestic and Care Work in India’, supported by the Association for Progressive Communications. You can read more about the project here, and find the full project report here.

This article gives the views of the author and does not represent the position of the Media@LSE blog, nor of the London School of Economics and Political Science.

The blog first published on LSE website can be accessed here

For more details visit https://cis-india.org/raw/lse-ambika-tandon-october-21-2021-ambika-tandon-gender-and-gig-work

Online Gender Based Violence on Short Form Video Platforms

Divyansha Sehgal and Lakshmi T. Nambiar — 2024-04-11T03:24:55Z

An inquiry into platform policies and safeguards. This report explores how short-form video platforms in India address online gender based violence (oGBV) by analysing their terms of service, community guidelines (CG), and reporting workflows.

Executive Summary

Being a woman or from a gender minority online is a harrowing experience. From early instances of sexual harassment in text-based internet communities in the 1990s, to apps such as Bulli Bai, and harassment in the Metaverse more recently, online gender-based violence (oGBV) is a pervasive problem, affecting 23 per cent of women globally. In India, nearly half of the women surveyed reported facing online harassment, leading to reduced online participation. Other consequences of oGBV include mental health issues, withdrawal from online spaces, and, offline violence.

In 2018, the UN Special Rapporteur on violence against women & girls, and its causes and consequences recognised online violence against women and the need to counter it, defining it as "any act of gender-based violence against women that is committed, assisted or aggravated in part or fully by the use of ICT, such as mobile phones and smartphones, the Internet, social media platforms or email, against a woman because she is a woman, or affects women disproportionately."

This report explores how short-form video platforms in India address oGBV by analysing their terms of service, community guidelines (CG), and reporting workflows. Recognising the role of intermediaries is crucial in understanding challenges and developing effective strategies to combat oGBV. We selected three Indian video-sharing platforms based on their download numbers, as well as Instagram reels (given their popularity in India).

The CG and terms of use of these platforms were measures against a typology of oGBV we put together based on a literature review.

The guidelines of the platforms included in the study demonstrated minimal recognition of the gendered effects of potential behaviours related to oGBV. None of the platforms had a separate policy or section dedicated to oGBV, and the policies were found to be ambiguous at several points, leaving them open to interpretation by moderators. Josh was particularly noted to have extremely poor coverage overall. Certain forms of oGBV, such as harassment, non-consensual information sharing, and extortion, were addressed to a slightly higher degree in the guidelines of Instagram, Moj, and Roposo. Some exemplary aspects are highlighted in our findings section. However, other forms, such as attacks on communication channels, omissions by regulatory actors, surveillance and stalking, and online domestic violence found little to no mention across policies, despite the likelihood of these issues manifesting offline as well. Further, policy provisions failed to address the needs of gender minorities. Reporting mechanisms were found to be lacking or inconsistent, and failed to consider the networked nature of harassment.

The harms of gendered violence are well-known and documented. The lack of clarity on implementation and policy is no longer an oversight but an active choice to disregard users.

Attributions

Co-authors: Divyansha Sehgal and Lakshmi T. Nambiar
Conceptualisation: Ambika Tandon, Torsha Sarkar
Review: Amrita Sengupta and Divyank Katira
Research Assistance: Cheshta Arora
Design: Anagha Musalgaonkar

The report can be downloaded here.

For more details visit https://cis-india.org/raw/online-gender-based-violence-on-short-form-video-platforms

Doing Standpoint Theory

Ambika Tandon and Aayush Rathi — 2019-12-06T04:59:35Z

Cross-posted from GenderIT, September 1, 2019

Image description: Three speech bubbles on different textures. Artist: Catalina Alzate

Feminist research methodology has evolved from different epistemologies, with several different schools of thought. Some of the more popular ones are feminist standpoint theory, feminist empiricism, and feminist relativism. Standpoint theory holds the experiences of the marginalised as the source of ‘truth’ about structures of oppression, which is silenced by traditional objectivist research methods as they produce knowledge from the standpoint of voices in positions of power [2]. Feminist empiricism does not eschew traditional modes of knowledge production, but emphasises diversity of research participants for feminist (and therefore also rigorous) knowledge production [3]. Relativists have critiqued standpoint theory for its tendency to essentialise the experience of marginalised groups, and subsume them into one homogenous voice to achieve the goal of ‘emancipatory’ research [4]. Relativists instead focus on multiple standpoints, which could be Dalit women, lesbian women, or women with disabilities [5]. We will be discussing the practical applicability of these epistemologies to research practices in the field of technology and gender.

Standpoint theory holds the experiences of the marginalised as the source of ‘truth’ about structures of oppression, which is silenced by traditional objectivist research methods as they produce knowledge from the standpoint of voices in positions of power.

As part of the Feminist Internet Research Network, the Centre for Internet and Society is undertaking research on the digital mediation of domestic and care work in India. The project aims to assess shifts in the sector, including conditions of work, brought on by the entry of digital platforms. Our starting point for designing a methodology for the research was standpoint theory, which we thought to be the best fit as the goal of the project was to disrupt dominant narratives of women’s labour in relation to platformisation. In the context of dalit feminis, Rege warns that standpoint research risks producing a narrow frame of identity politics, although it is critical to pay attention to lived experience and the “naming of difference” between dalit women and savarna women [6]. She asserts that neither ‘women’ nor ‘dalit women’ is a homogenous category. While feminist researchers from outside these categories cannot claim to “speak for” those within, they can “reinvent” themselves as dalit feminists and ally themselves with their politics.

In order to address this risk of appropriating the voices of domestic workers (“speaking for”), we chose to directly work with a domestic workers’ union in Bengaluru called Stree Jagruti Smiti. Bengaluru is one of the two cities we are conducting research in (the other being Delhi, with very few registered unions). This is meant to radically destabilise power hierarchies and material relations within the research process, as benefits of participatory research tend to accumulate with the researchers rather than participants [7].

Along with amplifying the voices of workers, a central objective of our project is to question the techno-solutionism that has accompanied the entry of digital platforms into the domestic work sector, which is unorganised and unregulated. To do so, we included companies and state labour departments as participants whose standpoint is to be interrogated. By juxtaposing the standpoints of stakeholders that have differential access to power and resources, the researcher is able to surface various conflicts and intersections in dominant and alternative narratives. This form of research also brings with it unique challenges, as researchers could find themselves mediating between the different stakeholders, while constantly choosing to privilege the standpoint of the least powerful - in this case the workers. Self-reflexivity then becomes necessary to ensure that the project does not slip into an absolutely relativist position, rather using the narratives of workers to challenge those of governments and private actors. This can also be done by ensuring that workers have agency to shape the agenda of researchers, thereby producing research which is instrumental in supporting grassroots campaigns and movements.

Self-reflexivity then becomes necessary to ensure that the project does not slip into an absolutely relativist position, rather using the narratives of workers to challenge those of governments and private actors.

Feminist participatory research itself, despite its many promises, is not a linear pathway to empowerment for participants [8]. At the very outset of the project, we were constantly asked the question by domestic workers and unions – why should we participate in this project? Researchers, in their experience, acquire information from the community throughout the process of data collection by positioning themselves as allies. However, as all such engagements are bound to limited timelines and budgets, researchers are then often absent at critical junctures where the community may need external support. We were also told that all too often, the output of the research itself does not make its way back to the participants, making it a one-way process of knowledge extraction. Being mindful of these experiences, we have integrated a feedback loop into our research design, which will allow us to design outputs that are accessible and useful to collectives of domestic workers.

Not only domestic workers and their organisations, many corporations operating these online portals and platforms often questioned the benefits of participating in the project. However, the manner of articulation differed. While attempting to reject the hierarchical nature of the researcher/participant relationship, we increasingly became aware that the underlying power equation was not a monolith. Rather, it varied across stakeholder groups and was explicitly contingent on the socially constructed positionalities already existing outside of the space of the interview. Companies, governments and workers all exemplified varying degrees of engagement with, knowledge of, and contributions to research. Interviews with workers and unions, and even some bootstrapped (i.e. without much external funding) , socially-minded companies, were often cathartic with an expectation of some benefits in return for opening themselves up to researchers. This was quite different for governments and larger companies, as conversations typically adhered to the patriarchal and classed notions of professionalism in sanitised, formal spaces [9] and the strict dichotomy between public and personal spaces. Their contribution seemingly required lesser affective engagement from the interviewee, thereby resulting in lesser investment in the outcome of the research itself.

The cathartic nature of interviews also speak to the impossibility of the distanced, Platonic, school of research. We were often asked politically charged questions, our advice solicited and information sought. Workers and representatives from platform companies alike would question our motivations with the research and challenge us by inquiring about the benefits accruing to us. Again, both set of stakeholders would often ask differently about how other platforms were; workers already registered on a platform would wonder if another platform would be ‘better’ and representatives of platform companies would be curious about competition. This is perhaps a consequence of attempting to design a study that is of use and of interest to the workers we have been reaching out to [10]. At times, we found ourselves at a place in the conversation where we were compelled to respond to political positions for the conversation to continue. There were interviews where notions of caste hierarchies (within oppressed classes) as a justification/complaint for engaging/having to engage in certain tasks would surface. Despite being beholden to a feminist consciousness that disregards the idea of the interviewer as neutral, we often found ourselves only hesitantly forthcoming. At times, it was to keep the interview broadly focused around the research subject, at others it was due to our own ignorance about the research artefact (in this instance, platforms mediating domestic work services). This underscores the challenges of seeing the interview as a value ridden space, where the contradictions between the interview as a data collection method and as a consciousness raising emerged - how could we share information about the artefact we were in the process of collecting data about?

We were often asked politically charged questions, our advice solicited and information sought.

The fostering of ‘rapport’ [11] has made its may into method, almost unknowingly. Often, respondents across stakeholder groups started from an initial place of hesitation, sometimes even suspicion. Several structural issues could be at work here - our inability in being able to accurately describe research itself, the class differences and at times, ideological ones as well. While with most participants, rapport was eventually established, its establishment was a laboured process. Especially given that we were using one-off, in-depth interviews as our method, securing an interview was contingent on the establishment of rapport. This isn’t to suggest that feminist research mandatorily requires the ‘doing of rapport’ [12], but that when it does, it’s a fortunate outcome and that feminist researchers engage with it more critically.

Building rapport creates an impression of having minimised the exploitation of the participant, however the underlying politics and pressures of building rapport need to be interrogated. Rapport, like research itself, is at times a performance; rapport is often not naturally occuring. Rather, rapport may also be built to conceal the very structural factors preventing it. For instance, during instances of ideological differences during the interview, we were at times complicit through our silence. This may have been to further a certain notion of ‘objectivity’ itself whereby the building and maintenance of rapport is essential to surfacing a participant’s real views. This then raises the questions: What are the ethical questions that the suppression of certain viewpoints and reactions pose? How does the building, maintenance and continuance of rapport inform the research findings? Rapport, then, comes in all shapes and sizes and its manifold forms implicate the research process differently. Another critical question to be addressed is - why does some rapport take less work than others? With platform companies, building rapport came by easier than it did with workers both on and off platforms. If understood as removing degrees of distance between the researcher and participants, several factors could play into the effort required to build rapport. For instance, language was a critical determinant of the ease of relationship-building. Being more fluent in English than in colloquial Hindi enabled clearer articulation of the research. Further, familiarity with the research process was, as expected, mediated along class lines. This influenced the manner in which we articulated research outcomes and objectives to workers with complete unfamiliarity with the meaning of research. Among workers, this unfamiliarity often resulted in distrust, which required the underlying politics of the research to be more critically articulated.

By and large, the feminist engagement with research methods has been quite successful in its resistance and transformation of traditional forms. Since Oakley’s conception of the interview as a deeply subjective space [13] and Harding’s dialectical conception of masculinist science through its history [14], the application of feminist critical theory has increasingly subverted assumptions around the averseness of research to political motivations. At the same time, it has made knowledge-production occur in a more equitable space. It is in this context that standpoint theory has had wide purchase, but challenges persist in its application. As the foregoing discussion outlines, we have been able to achieve some of the goals of feminist standpoint research while missing out on others. We also found the ‘multiple standpoints’ approach of relativists to be useful in a project involving multiple stakeholders - thereby also avoiding the risk of essentialisation of the identities of domestic workers. However, unlike the tendency of relativists to focus on each perspective as ‘equally valid truth’, we are choosing to focus on the conflicts and intersections between emerging discourses. Through this hybrid theoretical framework, we are seeking to make knowledge production more equitable. At the same time, the discussion around rapport shows that this may nevertheless happen in a limited fashion. Feminist research may never be fully non-extractive. The reflexivity exercised and choices made during the course of the research are key.

Unlike the tendency of relativists to focus on each perspective as ‘equally valid truth’, we are choosing to focus on the conflicts and intersections between emerging discourses.

Endnotes

[1] The names of the authors are in alphabetical order.

[2] Harding, S. (2003) The Feminist Standpoint Theory Reader: Intellectual and Political Controversies, Routledge.

[3] M. Wickramasinghe, Feminist Research Methodology: Making meaning out of meaning-making, Zubaan, 2014

[4] Pease, D. (2000) Researching profeminist men's narratives: participatory methodologies in a postmodern frame. In B. Fawcett, D. Featherstone, J. Fook ll)'ld A. Rossiter (eds) Restarching and Practising in Social Work: Postmodern Feminist Perspectives (London: Routledge).

[5] Stanley, L. and Wise, S. (1983) Breaking Out: Feminist Consciousness and Feminist Research (London: Routledge and Kegan Paul).

[6] Rege, S. 1998. ” Dalit Women Talk Differently: A critique of ‘Difference’ and Towards a Dalit Feminist Standpoint.” Economic and Political Weekly, Vol. 33, No.44, pp 39-48.

[7] Heeks, R. and Shekhar, S. (2018) An Applied Data Justice Framework: Analysing Datafication and Marginalised Communities in Cities of the Global South. Working Paper Series, Centre for Development Informatics, University of Manchester.

[8] Stone, E. and Priestley, M. (1996) Parasites, pawn and partners: disability research and the role of nondisabled researchers. British Journal of Sociology, 47(4), 699-716.

[9] Evans, L. (2010). Professionalism, professionality and the development of education professionals. Br. J. Educ. Stud. 56, 20–38. doi:10.1111/j.1467-8527.2007.00392.x

[10] Webb C. Feminist methodology in nursing research. J Adv Nurs. 1984 May;9(3):249-56.

[11] Berger, R. (2015). Now I see it, now I don’t: researcher’s position and reflexivity in qualitative research. Qual. Res. 15, 219–234. doi:10.1177/1468794112468475; Pitts, M. J., and Miller-Day, M. (2007). Upward turning points and positive rapport development across time in researcher-participant relationships. Qual. Res. 7, 177–201. doi:10.1177/1468794107071409

[12] Dunscombe, J., and Jessop, J. (2002). “Doing rapport, and the ethics of ’faking friendship’,” in Ethics in Qualitative Research, eds T. Miller, M. Birch, M. Mauthner, and J. Jessop (London: SAGE), 108–121.

[13] Oakley, A. (1981). “Interviewing women: a contradiction in terms?” in Doing Feminist Research, ed. H. Roberts (London: Routledge and Kegan Paul), 30–61.

[14] Harding, S. (1986). The Science Question in Feminism. Ithaca: Cornell University Press.

For more details visit https://cis-india.org/raw/doing-standpoint-theory

Not Everyone Plays by the Rules in the Digital Playground: Addressing Online Child Sexual Exploitation

praskrishna — 2016-10-05T15:08:40Z

Japreet Grewal spoke at a panel on 'Prevention through Awareness and Education' at a meeting titled 'Not Everyone Plays by the Rules in the Digital Playground:Addressing Online Child Sexual Exploitation' that was organised by the International Centre for Missing and Exploited Children, Singapore (ICMEC) and TULIR - Centre for the Prevention and Treatment of Child Sexual Abuse, India on October 3-4, 2016 at India Habitat Centre, New Delhi.

Click the links below to access:

For more details visit https://cis-india.org/internet-governance/news/not-everyone-plays-by-the-rules-in-the-digital-playground-addressing-online-child-sexual-exploitation

Evaluating Safety Buttons on Mobile Devices: Preview

Rohini Lakshané and Chinmayi S.K. — 2023-03-18T04:40:15Z

Much technological innovation for women is aimed at addressing violence against women. One such ubiquitous intervention is mobile device-based safety applications, also known as emergency applications. Several police departments in India, public transport services, and commercial services such as taxi-hailing apps deploy a mobile device-based “panic button” for the safety of citizens or customers, especially women. However, the proliferation of safety apps through both public and private players raises several concerns, which will be studied through this study by Rohini Lakshané of the CIS and Chinmayi S.K. of The Bachchao Project. Research assistance for this report was provided by CIS intern Harish R.S.K. Visualisations by Saumyaa Naidu.

Download the preview document: PDF

There is currently a deluge of mobile safety apps in India: Apps run or supported by police departments, apps run by public transport services, apps endorsed by celebrities and politicians, an app developed by an entertainment television channel, and apps by NGOs and private developers. Through a public notification made in April 2016, the Ministry of Women and Child Development in India announced that every phone sold in the country from January 2017 should come equipped with a physical panic button and a GPS module 2. An international innovation award for USD 1 million was instituted in late 2016 for innovators to build an emergency alert app.

Preliminary user-testing conducted by us shows that many of these apps lack in technical quality and are prone to failure of one kind or another. There are no defined policies of privacy or terms of use, which could lead to possible data and identity theft and egregious surveillance of users.

This study will evaluate a total of 26 different apps operational in India, the permissions they use, the privacy policies and end user agreements on their websites, and will also undertake qualitative case studies of the use and deployment of some of these apps.

The questions framing this evaluation are:

What are the technical concerns (including those of accessibility and literacy) with user experience of these safety button applications being developed and deployed by both government and private agencies, especially at a moment of crisis?
How well do the widely used safety button applications in India protect the data shared by the user and the user’s privacy?
What technical and other solutions can be implemented to ensure more effective, accessible, secure, and responsible modes of communication in such a context?

We are releasing one of the datasets that logs all the different permissions sought by selected “safety applications” available on the Google Play store in India. It was compiled in November 2016.

The dataset has been released under the CC-BY-NC-ND 4.0 International license. All uses of the accompanying data or parts thereof must contain the following attribution: "Data provided by Rohini Lakshané (Centre for Internet and Society) and Chinmayi S K (2018)”. To request a waiver, email rohini [at] cis-india [dot] org. Data are provided AS-IS, without warranty as to accuracy or completeness.

Zenodo record: https://zenodo.org/record/3630585

Click to download:

List of permissions sought by safety applications on the Google Play Store (Excel File)
List of permissions sought by safety applications on the Google Play Store (Open File)

For more details visit https://cis-india.org/raw/evaluating-safety-buttons-on-mobile-devices-preview

'I feel the pain of having nowhere to go': A Manipuri Trans Woman Recounts Her Ongoing Lockdown Ordeal

Santa Khurai — 2020-06-22T11:42:39Z

"My life and work in Bengaluru came to an abrupt halt with the COVID-19 outbreak and lockdown this March. We no longer had jobs and were forced to plan our departure from the city." -- As told to Santa Khurai, Manipur-based queer and Nupi Manbi activist, artist and writer. Compiled by Aayush Rathi, a cisgender, heterosexual man, and researcher with Centre for Internet and Society, India. This account is part of an ongoing CIS research project on gender, welfare and surveillance in India, and is supported by Privacy International, UK.

Originally published by Firstpost, June 20, 2020.

In 2015, I left my home state of Manipur for Bengaluru.

My name is Sarik*; I prefer to be known as Siku. I am a Nupi Manbi (trans woman).

Other Nupi Manbi had told me that Bengaluru is tolerant of transgender individuals, and that it is easy to find decent, well-paying jobs here. I contacted friends who had already moved here and relocated with their help.

Immediately, I found work at a fabric dyeing factory. The salary meant I could send some money home, my family was able to invest some of the funds in a monthly marup [revolving informal credit collective], and I was able to dream of someday having enough to buy a piece of land in Manipur.

I wasn’t to know at the time that just five years later, the happiness and hope would both prove fleeting.

***

I grew up in a small locality of Imphal East District, the youngest of three siblings. My mother had passed away, my father is a priest and story-teller, and my older brother worked as a traditional cook. As a result, our lives were fairly hand-to-mouth.

The frequent shifting of homes was very difficult for me, but I had no choice in the matter. I used to earn money by assisting other transgender friends in their tailoring works. While I worked hard in order to set aside enough money to own a small piece of land, it proved impossible with my meagre earnings.

After years of struggle, I decided to move to a big city with the aspiration to earn more.

***

My life and work in Bengaluru came to an abrupt halt with the COVID-19 outbreak and lockdown this March.

We no longer had jobs and were forced to plan our departure from the city. The Manipur government had announced measures that would allow stranded citizens to return to the state, so we began the formal process for our repatriation.

On 14 May 2020, three of us left Bengaluru in a special train that was organised for returnees to Manipur. Four days later, we were in Manipur.

When we reached Imphal, all returnees were first assembled at Modern College in Porompat, Imphal East. From there, we were sent to our respective constituencies to be quarantined. In the process, I was separated from my friends.

I was taken to Wangkhei Girl School as my permanent address falls under this constituency. At the quarantine centre, I was allocated a room shared by six other men. All the inmates were also sharing a toilet. This made me very uncomfortable; my body was undergoing changes due to hormonal effects.

In my discomfort, I reached out to transgender activist Santa Khurai, highlighting the need to set up a separate quarantine centre for transgender people. She immediately created a WhatsApp group for all the transgender people housed at different quarantine centres, keeping us updated about a separate quarantine centre for us. On the evening of 20 May, we rejoiced on seeing photos of the quarantine centre set up for transgender people. That night was the end of my terrible stay at the common quarantine centre.

***

On 21 May, I was shifted to the quarantine centre for transgender people at Ideal Blind School, Takyel. There, I was reunited with two of my friends. We stayed there for 17 days, receiving support from Santa Khurai through telecounseling. Before the quarantine period concluded, we were tested for COVID-19. We did not receive the results, but were advised to go back home. We were provided an acknowledgment in the form of a medical document. The relatives and parents of the other two trans girls had come to pick them up, but since my family doesn’t own a vehicle and it was not possible to hire on, I called a transgender friend to drop me home. I could sense some animosity in the neighbourhood, and decided not to step out from the house.

On the morning of 4 June, local governing bodies and clubs including Meira Paibi [a women’s rights group] thronged my house. A large crowd gathered in the temple shed. The club and Meira Paibi leader called my family members out and we were made to sit in the middle of a large group of people. They asked me to produce the result of the COVID-19 test, and I showed the acknowledgement given to us at the quarantine centre. People in the crowd passed the paper to each other disapprovingly, arguing that I hadn’t been declared COVID negative. One of the local club leaders called the police and doctors. The doctor who was in charge of the facility for transgender persons responded to the call, and validated my discharge from quarantine.

After few hours, even the police arrived and said that I could stay at home. However, the locals pressured the cops into taking my family — including my frail father who is in his 80s — to the police station.

***

We were finally allowed to leave the police station after several rounds of interrogation. My father, my brother (along with his wife and son) were taken back home by the police, while I was separately dropped off at a hotel in Gandhi Avenue, Thangal Bazar. I was advised to check in the hotel at around 3 pm; the charge was Rs 1,000 per day. When I asked the man who would pay for the room, he said, “Let’s see. At least you will be safe to stay here as the locals didn’t accept you coming home. You stay here until the test result come out.”

I called Santa in desperation, who consoled and reassured me. In the meantime, I had also called my sister to ask if some clothes could be brought for me. Her response alarmed and frightened me: My sister told me that my family were not being allowed to enter the house. The gate had been locked and they were instructed to stay at a quarantine centre as they were exposed to me. The news shocked me and made me desperate in wanting the test result to come out expeditiously, so that it would at least prevent any further hardships for my family.

Now I’m staying at the hotel. I fear going back to the house, the hostility of the locals, my family being attacked, my old father being forced to stay at a quarantine centre. I feel the pain of having nowhere to go. It is also infuriating to think that this could have been completely avoided had the officials not been in a haste to make us leave the quarantine centre, and had let us stay till the actual test results were received.

* Name changed to protect identity.

For more details visit https://cis-india.org/raw/a-manipuri-trans-woman-recounts-her-ongoing-lockdown-ordeal-covid19

Social Entitlements for the Transgender Community

Deepa Krishnappa and Tasneem Mewa — 2020-07-14T06:27:44Z

This report has been authored by Deepa Krishnappa and Tasneem Mewa, and edited by Ambika Tandon, Gurshabad Grover and Rajesh Srinivas.

This report is part one of a two-part series studying the impact of data systems and digital technology on the lives of sexual minorities and sex workers. This project has been jointly conducted by CIS and Sangama.

Abstract

This report discusses access to social entitlements and sex reassignment surgery (SRS) among the transgender community in Kolar, Karnataka. We discuss the barriers to accessing gender-affirmative documentation, which in turn poses challenges to welfare entitlements and public healthcare. The data collection for the report was undertaken by union leaders affiliated with Sangama in the months of June to August 2018. The report seeks to demonstrate both the resilience of and discrimination against transgender peoples by individuals (family and friends) and access to health, legal, and social services. We conclude that the inability to exercise one’s rights is demonstrative of circuitous and exclusionary social systems.

The full report can be accessed here.

For more details visit https://cis-india.org/internet-governance/blog/social-entitlements-for-the-transgender-community

Call for Researchers: Welfare, Gender, and Surveillance

ambika — 2020-02-13T15:05:37Z

We are inviting applications for two researchers. Each researcher is expected to write a narrative essay that interrogates the modes of surveillance that people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations are put under as they seek sexual and reproductive health (SRH) services in India. The researchers are expected to undertake field research in the location they are based in, and reflect on lived experiences gathered through field research as well as their own experiences of doing field research. Please read the sections below for more details about the work involved, the timeline for the same, and the application process for this call.

Call for Researchers: Download (PDF)

Description of the Work

Each researcher is expected to author a narrative essay that presents and reflects on lived experiences of people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations as they seek sexual and reproductive health (SRH) services in India. We expect the essay to contribute to a larger body of knowledge around the increasing focus on data-driven initiatives for public health provision in the country and elsewhere. Accordingly, the researcher may respond to any one or more than one of the following questions, within the context of the geographical focus as specified by the researcher:

What are the modes of surveillance, especially in terms of generation and exploitation of digital data, experienced by people of marginalised gender identities and sexual orientations in India, as they avail of sexual and reproductive healthcare?
How are the lived experiences of underserved populations, such as people of marginalised gender identities and sexual orientations, shaped by gendered surveillance while accessing sexual and reproductive services?
What are the modes of governance and gender ideologies that have mediated the increasing datafication of such provision?

We expect the researchers to draw on a) the Indian Supreme Court’s framing of privacy in India, as a fundamental right, and its implications; and b) apply and/or build on feminist conceptualisations of privacy. Further, we expect the researchers to respond to the uncertain landscape of legal rights accessible to people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations, especially in the current context shaped by The Transgender Persons (Protection of Rights) Act, 2019.

The researchers will undertake field research in locations of their choice, conduct interviews and discussions with people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations seeking such services, and conduct formal and informal interviews with officials and personnel associated with public and private sector agencies involved in the provision of SRH services.

Eligibility and Application Process

We specifically encourage people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations to submit their applications for this call for researchers.

We are seeking applications from individuals who:

Are based in the place where field study is to be undertaken, for the duration of the study;
Are fluent in the main regional language(s) spoken in the city where the study will be conducted, and in English (especially written);
Preferably have a postgraduate degree (current students should also apply) in social or technical sciences, journalism, or legal studies (undergraduate degree-holders with research or work experience should also apply); and
Have previous research and writing experiences on issues at the intersection of sexual and reproductive health, gender justice and women’s rights, and health informatics or digital public health.

Please send the following documents (in text or PDF formats) to raw@cis-india.org by Friday, January 24 to apply for the researcher positions:

Brief CV with relevant academic and professional information;
Two samples of academic/professional (published/unpublished) writing by the applicant; and
A brief research proposal (around 500 words) that should specify the scope (geographical and conceptual), research questions, and motivation of the essay to be authored by the applicant.

All applicants will be informed of the selection decisions by Friday, January 31.

Timeline of the Work

February 3-7 CIS research team will have a call with each researcher to plan out the work to be undertaken by them

February - March Researchers are to undertake field research, as proposed by the researchers and discussed with the CIS research team

March 27 Researchers are to submit a full draft essay (around 3,000 words)

March 30 - April 3 CIS research team will have call with each researcher to discuss the shared draft essays and make plans towards their finalisation

May 15 Researchers are to submit the final essay (around 5,000 words, without footnotes and references)

As part of this project, CIS will organise two discussion events in Bengaluru and New Delhi during April-June (tentatively). Event dates are to be decided in conversation with the researchers, and they will be invited to present their works in the same.

Remuneration

Each researcher will be paid a remuneration of Rs. 1,00,000 (inclusive of taxes) over two equal installments: first on signing of the agreement in February 2020, and second on submission of the final essay in May 2020.

We will also reimburse local travel expenses of each researcher upto Rs. 10,000, and translations and transcriptions expense (if any) incurred by each researcher upto Rs. 10,000. These reimbursements will be made on the basis of expense invoices shared by the researcher.

Description of the Project

Previous research conducted by CIS on the subject of sexual and reproductive health (SRH) services in India observes that there is a complex web of surveillance, or ‘dataveillance’, around each patient as they avail of SRH services from the state. In this current project, we are aiming to map the ecosystem of surveillance around SRH services as their provision becomes increasingly ‘data-driven’, and explore its implications for patients and beneficiaries.

Through this project, we are interested in documenting the roles played by both the public and the private sector actors in this ecosystem of health surveillance. We understand the role of private sector actors as central to state provision of sexual and reproductive health services, especially through the institutionalisation of data-driven health insurance models, as well as through extensive privatisation of public health services. By studying semi-private, private, and public medical establishments including hospitals, primary/community health centres and clinics, we aim to develop a comparative analysis of surveillance ecosystems across the three establishment types.

This project is led by Ambika Tandon, Aayush Rathi, and Sumandro Chattapadhyay at the Centre for Internet and Society, and is supported by a grant from Privacy International.

Indicative Reading List

We are sharing below a short and indicative list of readings that may be useful for potential applicants.

Aayush Rathi, Is India's Digital Health System Foolproof? (2019)

Aayush Rathi and Ambika Tandon, Data Infrastructures and Inequities: Why Does Reproductive Health Surveillance in India Need Our Urgent Attention? (2019)

Ambika Tandon, Feminist Methodology in Technology Research: A Literature Review (2018)

Ambika Tandon, Big Data and Reproductive Health in India: A Case Study of the Mother and Child Tracking System (2019)

Anja Kovacs, Reading Surveillance through a Gendered Lens: Some Theory (2017)

Lindsay Weinberg, Rethinking Privacy: A Feminist Approach to Privacy Rights after Snowden (2017)

Nicole Shephard, Big Data and Sexual Surveillance (2016)

Sadaf Khan, Data Bleeding Everywhere: A Story of Period Trackers (2019)

For more details visit https://cis-india.org/jobs/researchers-welfare-gender-surveillance-call

A Compilation of Research on the Gig Economy

Aayush Rathi, Ambika Tandon, Sumandro Chattapadhyay — 2020-05-19T08:20:20Z

Over the past year, researchers at CIS have been studying gig economies and gig workers in India. Their work has involved consultative discussions with domestic workers, food delivery workers, taxi drivers, trade union leaders, and government representatives to document the state of gig work in India, and highlight the concerns of gig workers. The imposition of a severe lockdown in India in response to the outbreak of COVID-19 has left gig workers in precarious positions. Without the privilege of social distancing, these workers are having to contend with a drastic reduction in income, while also placing themselves at heightened health risks.

On gig economy during the COVID-19 pandemic

Supported by Feminist Internet Research Network led by the Association for Progressive Communications (APC) and funded by the International Development Research Centre (IDRC)

Along with Tandem Research, we spoke to leaders of four unions that represent gig workers across the country about the risks and vulnerabilities that they are having to contend with in the face of the COVID-19 crisis. Zothan Mawii (Tandem Research), Ambika Tandon, and Aayush Rathi share key reflections in this essay published on The Wire. (link).
Based on the discussion, a charter of recommendations was prepared with contributions from participants, and was shared with public and private stakeholders. (link)

On domestic workers in the platform economy

Supported by Feminist Internet Research Network led by the Association for Progressive Communications (APC) and funded by the International Development Research Centre (IDRC)

We discussed our ongoing research on the platformisation of domestic work in India with domestic workers, union members, and representatives from the Karnataka Labour Department in November 2019. Tasneem Mewa documented the rich discussion from this consultation. (link)

CIS worked with members of the Domestic Workers Rights Union to conduct field research on the lives and challenges of domestic workers in the platform economy. The following essays published on GenderIT capture their experiences of doing this research:

Parijatha G.P. writes about a “gated society management app,” MyGate, and the experiences of surveillance of migrant workers in Bengaluru. (link)
Radha Keerthna writes about the similarity in the conditions of domestic workers in the traditional and platform economy, particularly the precarity and invisibility of labour. (link)
Sumathi, a union leader, reflects on and her experience as an activist-researcher interacting with domestic gig workers through the course of our study. (link)
Zeenathunissa shares the difficulty of speaking to domestic workers in the gig economy, especially when workers undergo constant surveillance by employers and companies. (link)

On economic, algorithmic, and affective vulnerabilities of gig workers

Supported by Azim Premji University

CIS commissioned a set of four field studies of platform workers delivering food and driving taxis for platform companies in Mumbai and New Delhi. The researchers involved wrote a series of essays that were published by Platypus blog of CASTAC:

Anushree Gupta explores women’s presence as workers as well as passengers/customers in the ride hailing platform economy in Mumbai and related concerns of safety and risk mitigation. (link)
Sarah Zia highlights how algorithmic management of work and revenue targets of gig workers impact their everyday lives and plans for the future. (link)
Kinship networks are a critical source of safety and security for workers in the gig economy. Simiran Lalvani writes about the network among transportation workers in Mumbai, also reflecting on implications for those who are excluded. (link)
Noopur Raval and Rajendra Jadhav describe the unregulated and exploitative temporal structures of gig work, and how work-time of gig workers get configured by customer-facing promises of platform companies. (link)
The four researchers, led by Noopur Raval (co-PI for the project, held a roundtable discussion to reflect on methods, challenges, inter-subjectivities and possible future directions for research on the gig economy and its workers. (link)

The consultants - Noopur Raval, Anushree Gupta, Rajendra Jadhav, Sarah Zia and Simiran Lalvani - involved in this project on mapping digital labour in India’s platform economies (in Mumbai and New Delhi) gathered in Bengaluru on July 19, 2019 to share their preliminary field insights along with reflections on what it meant to do such studies, how they went about studying gig-work, and challenges that arose in their work. Watch the livestream from this discussion here.

For more details visit https://cis-india.org/raw/a-compilation-of-research-on-the-gig-economy

Gender, Health, & Surveillance in India - A Panel Discussion

Aayush Rathi and Ambika Tandon — 2020-12-23T14:03:13Z

Women and LGBTHIAQ-identifying persons face intensive and varied forms of surveillance as they access reproductive health systems. Increasingly, these systems are also undergoing rapid digitisation. The panel was set-up to discuss the discursive, experiential and policy implications of these data-intensive developments on access to public health and welfare systems by women and LGBTHIAQ-identifying persons in India. The panelists presented studies undertaken as part of two projects at CIS, one of which is supported by Privacy International, UK, and the other by Big Data for Development network established by International Development Research Centre, Canada.

Event note and agenda: Read (PDF)

Recording of the discussion: Watch (YouTube)

For more details visit https://cis-india.org/raw/gender-health-surveillance-in-india-panel-discussion

Preliminary research result on Wikipedia gender gap in India

ting — 2017-05-23T11:09:23Z

Since June 2016, Ting-Yi Chang from the University of Toronto has worked with the CIS-A2K team to conduct action research on the Wikipedia gender gap in India. The research aims to improve the understanding of the gender gap (imbalance) issue in the Indian Wikipedia communities while examining local interventions.

This post is an extraction from the Wikipedia Gender Gap Bridging Toolkit - South Asia Edition which will be published on Wiki (Commons and meta) in late May 2017. The toolkit is a derivative of the gender gap research initiative.

Wikipedia has a wide gender gap in participation and content coverage. The editor survey in 2011 showed that among the active editors worldwide only 9% identified themselves as female. While research and initiatives have been proposed and conducted to “bridge the gender gap,” mass majority of these studies are done in the Western context (English/European language Wikipedias and communities). The movement dynamics and situation of other Wikipedian communities are not well explored or documented. Of the few studies that did focus on non-Western contexts, this action research is one of the few to look at the issue in India.

Due to the timeline of the research and the limitation of space in this post, we will only discuss the preliminary findings of the study, specifically for the following questions:

Q1: What are existing female Wikipedians’ (regardless of one’s activeness in editing) experience in the Wikimedian communities?

Q2: What are new female Wikipedians’ (who participated in gender gap bridging events) attitude and preference toward these gender gap bridging activities?

In Q1, we used open coding to find recurring themes in the qualitative data collected through 18 semi-structured interviews with 21 female Wikipedians, and label them to find certain patterns of answers. To answer question 2, discussion and infographics will be presented to summarize the 64 survey responses we have gathered.

Q1: What are existing female Wikipedians’ experience in the Wikimedian communities?

Western-based research and survey has shown that a plausible reason behind the gender gap on Wikipedia is the discriminatory and unwelcoming environment within the editor communities. Research was much needed to explore the reasons in the Indian context as we cannot simply apply the same results or rule out the possibility of the same situation. Among the 9 reasons that Sue Gardner, the former Executive Director of WMF, had pointed out in her 2011 blog post, we deem the “misogynist atmosphere” as the most problematic - it signals an unhealthy environment and structure for diversity and long term growth.

Thus, 18 private interviews were held to understand the positive and negative experience that existing female (Indian) Wikipedians have faced in the communities. In this question we are specifically looking at the interaction and interpersonal relationship between community members (editors), hence it does not include experiences like discouragement from speedy deletion or technical difficulty in editing.

In each of the two categories (positive and negative), we use three labels to cover the recurring themes mentioned. In “positive experience,” these are (a) emotional support and respect, (b) bonding and friendship, and (c) other support. In “negative experience,” the three labels are (a) neglected or belittled, (b) sexist comments, and (c) safety concern.

It is interesting to note that although in most (Western-based) research, the positive and negative experiences were in the online context, our interviewees (Indian female Wikipedians) had mostly pointed out experiences that were either offline or in non-specified context. Comments on the online interaction dynamics were fairly rare and neutral, while negative experiences mostly occurred in the offline settings.

This can indicate that the communities’ offline interaction dynamics leaves a much more significant impression (sadly, especially when it is negative) to female Wikipedians on their overall community experience. Additionally, it seems that compared to the Western/English context, Indian Wikipedian communities are more close-knit and active offline, that is, the editors are more likely to know each other personally. This dynamic is a great plus to create positive experience such as strong bonding and emotional support. However, it may also be more toxic when the experience is negative as compared to if the experience was online and anonymous. In other words, sexist comments, deliberate neglect, and safety concerns can have an aggravated effect when faced personally.

In numbers, more positive experiences were mentioned than negative ones when a neutral question was asked (such as “How do you think about the community?” / ”what is your experience in the editor community so far?”). Most negative experience were only revealed when a negative-oriented question was asked (such as “Have you had any negative or uncomfortable experience so far?”). This may be interpreted that the interviewees’ overall experiences are positive with only occasional negative encounters. However, this interpretation can still be biased if we consider the possibility that:

There is a lack of trust between the researcher and the interviewees (i.e. Interviewees may have the intention to provide a more pleasing/non-controversial answer), or
the selection of our interviewees was already biased since “existing” female Wikipedians can be those that have not experienced much negative experience (i.e. the female editors who were upset by more negative experiences and had already quit editing were not reachable when the interviews were conducted, or they might simply be uninterested in participating in the research).

Q2: What are new female Wikipedians’ (who participated in gender gap bridging events) attitude and preference toward these gender gap bridging activities?

As indicated in our last question, the offline interaction and activities seem to be very crucial in determining a female Wikipedian’s overall experience in the community. In other questions throughout the semi-structured interview, we had asked existing female Wikipedians - who had been active in gender gap bridging event conduct - to discuss what can make an event more welcoming to women. Below are some of the answers given:

A women-only event (although some also criticized that this approach often made the gender gap a “women-only” discussion)
Female tutor’s presence
Offline events where women can meet others face to face (although some had mention that they prefer to participate online - which makes them feel safer and more comfortable)
The chance for participants to socialize and make friends
Write about women-related topics (although some had argued that a gender gap bridging event should not promote the tokenizing logic that (only) women should (only) edit on women-related topics)

As you may notice, there are divergence of ideas regarding the points A, C, and E. In order to cross-check all these ideas, a survey of 11 scale-rating questions was developed to understand the new female Wikipedians’ (who participated in a gender gap bridging event) attitude and preferences. Three clusters of questions were formed - general experience, cross-checking questions, and attitude.

Below is an infographics on the 64 responses we had collected: (You may click on the image at the top of this page (under the blog title) to zoom in)

From the infographics above we can see that event participants’ overall experience are positive. However, it may still be far from perfect as there were 2 respondents who “fully disagreed” with the statement “I find the event environment safe, friendly, and welcoming.” There are still more than 40% of the respondents who thought editing is difficult (or somewhat difficult), which means improvement is needed in our event tutorship or a re-estimation participants’ skill levels is needed. Participants’ attitude towards the events was also mostly positive as indicated in the last two questions.

Cross-checking (A): Do women prefer a women-only event?

During the events, the presenters and resource persons usually encouraged male participation in the initiatives and stressed that the gender gap bridging efforts cannot be a further segregation between men and women editors. Hence, we do expect this to influence the answers given to the statement “I still prefer a women-only event.” Still, more than one-third of the participants indicated their preference in women-only events; we expect the actual rate to be even higher if the said factor was not present.

Cross-checking (B): Is the presence of female tutor(s) important? (Does a tutor’s gender matter?)

Question 5 and 6 show very interesting results. In the offline (in real life) event context, there seem to be more disagreement on the statement “I would prefer a woman to be my tutor.” These responses can be affected by the fact that majority of the tutors in Wikipedia events were still men, and if a participant had generally positive experience throughout the event, they might not be against the idea of having a male tutor again. Nonetheless, interestingly, the answer turned the other way around when the scenario changed to an “online” setting. More respondents then agreed that they would prefer a women as their tutor. This may be a sign that women are more alert and defensive when it comes to online interaction with people in the opposite sex.

Cross-checking (C) : Do women prefer offline (in-real-life) events over online ones?

Over 50% of the respondents chose “fully agree” to the statement while only 5 respondents chose either fully or partially disagree. We can conclude that women who had experience in an offline (in-real-life) event would still prefer the same setting in the future. However, of course, we cannot be sure how many women may have turned down this first event experience because it was offline. In other words, we do not know if the preference of women who had never attended any events. However, what we know is that mass majority of those who had one offline event experience would prefer the offline setting over an online participation.

Cross-checking (D): Does socializing matter to women?

Majority of the respondents fully agreed with the statement “I would like to socialize with and know more Wikipedians.” This is one of the very few questions where no one disagreed to. Although we cannot calculate the personal utility of socializing or conclude that socializing is “necessary” to make women feel more comfortable, we can assume that it will be a positive addition to the events if women can make new friends in the communities.

Cross-checking (E): Are women interested in women-related topics? Or would they have preferred to write about their expertise areas?

From the survey, we found that more women actually showed interest in writing on women-related topics than on their domain knowledge subjects. Over 80% of the respondents agreed that they were interested in writing more about women (and related topics) while slightly fewer women said the same about their expertise knowledge. Only 8 out of 64 respondents expressed a preference for writing on their domain knowledge topics over women-related topics. Hence, it seems that women-related topics are a good place to start (for one’s first Wikipedia event experience) as most women enjoyed it. One thing we are not able to estimate is how long can this interest be sustained.

For more details visit https://cis-india.org/a2k/blogs/preliminary-research-result-on-wikipedia-gender-gap-in-india

Japleen Pasricha - Gendered Spaces in Digital Rights (Delhi, June 02, 5 pm)

sumandro — 2017-05-31T03:49:26Z

It is our priviledge to annouce that Japleen Pasricha will be the speaker for the June #FirstFridayAtCIS event. Japleen smashes the patriarchy for a living, and is Founder & Editor-in-chief of Feminism in India. The talk will focus on her experience of working on gender and digital rights in India, the ways in which "gender" functions as a critical lens in digital rights discourse and practice in India (or not), and the gendered nature of digital rights spaces in India. If you are joining us, please RSVP at the soonest as we have only limited space in our office.

Japleen Pasricha

Founder & Editor-in-chief, Feminism in India

Japleen smashes the patriarchy for a living. Founder & Editor-in-chief of Feminism in India, she is a feminist activist based in New Delhi, India. She is a writer, educator, campaigner and researcher. She has vast experience in digital media and online publishing. Her interest lies in women’s studies, global feminism, gender, sexuality, VAW, SRHR, feminist praxis and internet as a space. Currently she is working on online violence against women and media representation of gender and gender-based violence. She’d like to use skills to intersect gender and sexuality with digital & social media and develop safe online spaces for women and marginalized communities.

RSVP

Location

For more details visit https://cis-india.org/raw/firstfridayatcis-japleen-pasricha-gendered-spaces-in-digital-rights-delhi-june-02

Only 8.5pc of Wikipedia Editors are Women. How do we fix the Gender Gap on the Internet?

ting — 2017-02-09T02:49:47Z

Women-related articles are generally shorter, more prone to deletion, and more likely to be peripheral pieces under male-centric articles.

This was published by Your Story on February 7, 2017.

I was beginning an introduction session at a college in Vijayawada. While my audience (mostly female students) was giggling, I wrote down a simple question on the whiteboard:

“I see more men than women in _____”

The response was some more shy giggling until some students slowly raised their hands. “Sports!” “Technology companies!” “Conferences!” “In governments!” “…When I am in my class.” There is no denying that we all observe the underrepresentation of women at some points and occasions in our lives. However, it is much harder to imagine and notice that Wikipedia, the most used online encyclopaedia and the 7^th most visited website worldwide, also poses a problematic imbalance in its content and editor demographics.

In 2011, a survey carried out by the Wikimedia Foundation found that only 8.5 percent of Wikipedia editors were female. Since then, the awareness has risen; many have found the editor demographic imbalance is a strong reflection of what the encyclopaedia does or does not cover, how the written language and discourse were constructed on the pages, and how discussion flows on article talk pages[1].

For example, scholars discovered that women-related articles are generally shorter, more prone to deletion, and more likely to be peripheral pieces under male-centric articles. To elaborate, in the network structure of Wikipedia articles, women’s pages lack centrality as they often provide links and mention related male figures in their writing but not the other way around. A glass ceiling also exists for the notability criteria. The threshold for a woman to be “notable enough” (from the perspective of a male-dominant community) to deserve a Wikipedia page is higher than that of male figures. Thus, the lack of women editors and an already male-centric structure pose a threat not only to the diversity of content but also to the very definition of knowledge.

But why?

For years, the foundation and local communities have tried to discover the reasons behind the gender gap and solutions to it. Former Wikimedia Foundation Executive Director Sue Gardner posted on her blog nine reasons that are off-putting for women when they edit Wikipedia.

The non-beginner-friendly editing interface
Lack of personal free time
Lack of confidence and self-efficacy
Unwillingness to stir up or participate in conflicts and edit wars
Feeling that their edits are “too likely to be reverted or deleted”
Misogynistic environment
“Wikipedia culture is sexual”
Being addressed as male in languages that have grammatical gender
Wikipedia is not as socialising or as welcoming as other websites

In India and other parts of the world, various reasons can also contribute to the problem. Awareness, for example, is the first barrier to be tackled. Many women did not know that Wikipedia is editable or that there are Indian language versions that they can contribute to. Internet access and facilities are a couple more reasons. In case someone does not have a personal computer, a woman is usually more cautious and skeptical when using a public internet café and staying out late. Similarly, families of young women editors can be more concerned about their daughters’ participation in men-organised/male-dominant communities, especially when there are offline (on-site) activities. The roots of the issue are not merely at the community level, but also sociopolitical and cultural.

Many events and initiatives have been carried out from local to global community levels. ‘Women in Red (WiR)’, for example, is a global initiative to bring more women-related articles online. It encourages editors to turn ‘red links’ (non-existing pages) into ‘blue links’ (existing Wikipedia page). The project has helped increase female biographies from 15 percent (November 2014) of total biographies on English Wikipedia to 16.75 percent (November 2016)[2]. In March, Wikipedia communities around the globe also celebrate ‘Women’s History Month’, when edit-a-thons (marathons for Wikipedia editing) are held to help create more women’s articles online as well as to recruit more female volunteers and spread awareness. However, is this enough?

“A new debate: what matters?”

As we are raising more awareness, integrating gender gap issues into the community’s strategy plans and coming up with more intervention ideas to reach more potential women editors, it is time to revisit the meaning behind the work. In my early research time, I was to believe that ‘retention rate’ (whether female participants will stay active after an event), ‘number of articles created’, and the ‘event continuation potentials’ are the key factors in determining whether an event can be called successful. But the ideas have slowly changed as I have got to reach more female participants.

As a matter of fact, Wikipedia is about voluntary contribution and negotiating for consensus in quality knowledge creation as well as maintaining a friendly and open environment for all. In other words, we can ‘nudge’ people into Wikipedia editing but we should not (and need not to) ‘push’ them to do it. Especially in the situation of a wide gender gap, we should not make women feel like they are tokenised in the process — that we are targeting them due to their gender and that they should contribute more because they are female, the minority. When asked about the existing problems in the current gender gap interventions, an active Wikipedian once explained to me:

“Say if you are writing the biography of someone then you should be familiar with and interested in that person’s work. That’s why sometimes those gender-specific edit workshops backfire... If you are creating a bio just because this person is a woman, then I think it is missing the whole point of Wikipedia.”

In my opinion and through discussions with several female Wikipedians, I have realised that there should be a new debate and investigation on how intervention goals should be set and what these actions’ long-term results would be. While focusing on the retention rate of a new Wikipedian after an intervention, we limit ourselves in the frame of time and numbers. We should, instead, understand more about new members’ experiences and feedback to pinpoint the good motivations and expected barriers for them. With this information, we should help establish the motivation in event follow-ups and to minimise their barriers as much as the community can. Secondly, article quality should be stressed upon —even if it takes more time to publish her/his first article, it is a much more fruitful learning experience to understand the responsibility of a Wikipedian. After all, low-quality articles not only do not contribute to Wikipedia content but also lead to more deletion, which can be a discouraging experience for those who are new.

For event continuation, we should guide the participants to community engagement and support them to carry out more event ideas that can suit their interests and goals. In short, it is about creating involvement, discussion, and a sense of community instead of continuously pushing events on our end and have the women be passive participants. When asked about how one can define a “successful gender gap-bridging event,” one of the active organisers told me:

“For me, it is when conversations are happening. It is when we have both men and women, and that we can openly have a discussion about the issue and the difficulties and how we want to see changes.”

To put it simply, I believe that we should look at experiences more than numbers, focus on quality more than quantity, and try to reach people (both men and women) to stimulate discussion more than being fixated on the contents needed to balance out the asymmetry.

How to fix the Wikipedia gender gap is never an easy question to ask, but what I am sure about is that Wikipedia and its communities should be empowering rather than result-oriented and that our learning still has a long way to go.

[1] A “talk page” is attached to each Wikipedia article (found on the top-left corner of an article), where editors can hold discussions and debates or leave comments during the editing process.

[2] https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Women_in_Red

For more details visit https://cis-india.org/a2k/blogs/your-story-ting-yi-chang-february-7-2017-only-8.5-percent-of-wikipedia-editors-are-women-how-do-we-fix-the-gender-gap-on-the-internet

Workshop on Feminist Information Infrastructure

ambika — 2019-07-09T15:35:24Z

The Centre for Internet and Society (CIS) organised a workshop on feminist infrastructure in collaboration with Blank Noise and Sangama, on 29th October, 2018. The purpose of the workshop was to disseminate the findings from a two-month long project being undertaken by researchers at Blank Noise and Sangama, with research support and training from CIS.

A group of five researchers, one from Blank Noise and four from Sangama, presented their research on different aspects of feminist infrastructure. The workshop was attended by a diverse group of participants, including activists, academics, and representatives from civil society organisations and trade unions.

Feminist infrastructure is a broadly conceptualised term referring to infrastructure that is designed by, and keeping in mind the needs of, diverse social groups with different kinds of marginality. In the field of technology, efforts to conceptualise feminist infrastructure have ranged from rethinking basic technological infrastructure, such as feminist spectrum , to community networks and tools for mobilisation . This project aimed to explore the imagination of feminist infrastructure in the context of different marginalities and lived experiences. Rather than limiting intersectionality to the subject of the research, as with most other feminist projects, this project aimed to produce knowledge from the ‘standpoint’ of those with the lived experience of marginalisation.

This report by Ambika Tandon was edited by Gurshabad Grover and designed by Saumyaa Naidu. The full report can be downloaded here.

For more details visit https://cis-india.org/internet-governance/blog/ambika-tandon-may-9-2019-workshop-on-feminist-information-infrastructure

Feminist Design Practices

Aayush Rathi, Akash Sheshadri and Ambika Tandon — 2022-04-16T03:34:51Z

Aayush Rathi and Akash Sheshadri and Ambika Tandon co-authored a research paper on 'Feminist Design Practices' which was published in a special issue of Apria, a peer-reviewed journal hosted at ArtEZ University. The special issue "Feminist by Design" highlights the work of the Feminist Internet Research Network and its contributions to building an equitable internet through design interventions.

Abstract

Feminist and design justice principles can be adopted into research praxis to make knowledge less extractive and more accessible. These principles include making research and outreach more participatory, translating academic knowledge into more accessible forms, and channelling research into action that can challenge patriarchy and other systems of domination.

This paper focusses on the outreach and communication of policy research to outline its potential for producing radical change and translating knowledge across communities. The authors reflect on their experiences of producing research for domestic workers and workers’ collectives in India to highlight challenges and ways forward for accessible research forms.

To access the full article published in Apria, click here

For more details visit https://cis-india.org/raw/artez-platform-aayush-rathi-akash-sheshadri-ambika-tandon-feminist-design-practices