Centre for Internet and Society

Civil society & industry oppose India’s plans to modify ITRs

praskrishna — 2012-11-30T09:42:17Z

Industry fears ITU control over Internet; excessive content control and surveillance an issue for civil society.

Shalini Singh's article was published in the Hindu on November 23, 2012.

India’s proposal on International Telecommunications Regulations (ITRs), submitted last month to the International Telecommunications Union (ITU), the U.N. agency responsible for information and communication technologies, has drawn opposition from, and fears of content control among, civil society and the industry alike.

Sunil Abraham, Executive Director, Centre for Internet Society, told The Hindu: “The Indian government’s position on the ITRs can be improved, particularly with regard to the proposed definitions, approach to cyber security, scope of regulation.” However, he said, “we are confident that the Indian position will protect consumer and citizen interest once the government implements changes based on inputs from all… stakeholders.”

The National Association of Software and Services Companies (NASSCOM), which represents the $100-billion IT and BPO industry, has strong views against the Internet governance model of the Internet Corporation for Assigned Numbers and Names (ICANN), but favours self-regulation. Its president Som Mittal says: “NASSCOM does not favour oversight by an existing U.N. organisation like ITU. Internet and infrastructure have to be in the hands of expert organisations with proven experience.” NASSCOM has also expressed discomfort with the inclusion of “ICTs along with processing” in Section 21E of India’s proposal, since this would subject IT and BPO industries to inter-governmental regulation through the ITRs.

The Cellular Operators Association of India (COAI), which represents India’s largest mobile operators with nearly 700 million subscribers, has also opposed any role for ITU in the areas of international roaming and Internet governance, fearing a direct impact on domestic network architecture, costs and technology choices. COAI director-general Rajan Mathews said: “We are already regulated by the Department of Telecom (DoT) and the Telecom Regulatory Authority of India (TRAI). Placing the ITU’s jurisdiction over us — where we neither have voice nor recourse — is unacceptable.” The COAI’s position is consistent with the GSM Association (GSMA), the world’s largest association of mobile companies representing 800 operators spanning 220 countries. The COAI further alleges that most of its inputs “have been rejected without reasons assigned or even a meeting.” It has lodged a protest with the DoT.

The Internet Service Providers Association of India (ISPAI) has similarly protested against ITU’s jurisdiction over issues of Internet governance, architecture and cost.

Subho Ray, president, Internet & Mobile Association of India (IAMAI), said: “We represent a vast majority of Internet companies but have not been consulted by the DoT. We are completely opposed to ITU’s jurisdiction in any area related to Internet policy.”

The FICCI has also given detailed inputs on the dangers of allowing ITU’s jurisdiction, especially in areas of Internet policy and governance. It supports a bottom-up consultative and consensus-led multi-stakeholder approach, similar to the one propounded by Telecom Minister Kapil Sibal at the Internet Governance Forum, the world’s largest multi-stakeholder conference, held in Baku.

Several prominent civil society groups and members of academia involved in Internet governance also have apprehensions about expanding the ITU’s reach to Internet regulation through the ITRs. In a November 15, 2012 letter to Telecom Secretary R. Chandrashekhar, Society for Knowledge Commons, Internet Democracy Project, Free Software Movement of India, Delhi Science Forum, Media for Change and Software Freedom Law Center have complained about not having been consulted, while warning that India’s proposal “could have far reaching implications for the Internet.”

On the issue of cyber security, industry associations and several civil society groups are unanimously against any role for ITU, pointing out that including ill-defined terms such as ‘spam’ and ‘network fraud’ in a binding treaty is a terrible idea. Further, cyber security commitments can force India to cooperate with countries whose military and strategic interests are against it.

Kamlesh Bajaj, CEO, Data Security Council of India, and head of NASSCOM’s security initiatives, said: “Cyber security is sought to be taken over by ITU — an area in which it has little experience. Cyber security includes areas of application security, identity and access management, web security, content filtering, cyber forensics, data security, including issues such as cyber espionage and cyber warfare. The ITU has had no involvement in these matters over the last two decades, and should therefore stay out of them.”

Similar views have been expressed in varying degrees by the COAI, the IAMAI, the ISPAI and the FICCI. Dr. Ray of the IAMAI says: “cyber security is essentially a state prerogative and should not be part of an external treaty obligation. Any attempt to channel it through the ITU may be counter productive.”

Mr. Sibal, who has already been challenged by opposition to the domestic IT rules, is aware that if left unaddressed, opposition to India’s stance on ITRs will only escalate at a national and global level, and that if corrections have to be made in India’s position, those will have to be done consensually within the governance structure. Mr. Sibal confirmed that while cyber security was an area of discussion with the ITU, “the ITU does not have any role in Internet governance.”

According to him, either he or the Department will hold meetings on these issues with the industry to further evolve India’s position.

Mr. Chandrashekhar further confirmed that similar to several global national delegations, the government would include media and industry experts as part of its delegation to Dubai, the World Conference on International Telecommunications (WCIT-12) will be held from December 3 to 14. The final decisions on the ITRs and the composition of the delegation would be announced the coming week.

A deeply divided house in Dubai is a strong possibility, with countries which favour democracy and free speech taking a stance against those who, due to political compulsions, have proposed inter-governmental control through the ITRs by the ITU, not just on Internet policy, but also its traffic and content, most of which automatically fall under the definitions of the ICTs.

The 193-countries at THE WCIT may well spend 11 days discussing national proposals to separate issues that can be addressed nationally from those which require inter-governmental cooperation, while further debating which platforms may be best to address global cooperation.

It is equally clear that the existing Internet governance system is unacceptable to most countries, and therefore a more evolved democratic and internationally equitable system, which is managed through a multi-stakeholder process and yet with a definite role for countries like India, appears the only way forward.

Mr. Sibal, at meetings with global Internet governance bodies in Baku, is learnt to have bargained hard for India’s explicit role in the existing Internet governance processes.

For more details visit https://cis-india.org/news/the-hindu-nov-23-2012-shalini-singh-civil-society-and-industry-oppose-indias-plans-to-modify-itrs

Second International e-Governance Conference

praskrishna — 2012-12-11T10:50:29Z

The second international conference on governance and electronics which is held under the motto "Together Toward Digital Inclusion" is organized by the National Committee for Corporate Governance Electronic Iraq and the United Nations Development Programme at Rashid Hotel in Baghdad from December 2-3, 2012. The event aims to review the achievements of the program e-governance Iraqi national, and discuss the challenges of applying e-governance as a tool to achieve public sector reform and digital inclusion.

Sunil Abraham is a speaker at this event and is presenting on "Review of the Legal Environment in Iraq for Effective e-Governance", and "Government Interoperability Frameworks: Global Overview and implications for Iraq".

Conference Agenda

Sunday, December 2, 2012

09:00 – 10:00	Conference Registration
10:00 – 11:00	Opening Ceremony H.E. Nuri Al-Maliki, Prime Minister of Iraq Ms. Helen Clark, UNDP Administrator H.E. Dr. Abdul Kareem Al-Samaraii, Minister of Science and Technology
11:00 – 11:30	Break
11:30 – 12:30	Plenary session 1: e-Governance and Public Sector Reform Chairman: Dr. Adil Matloob, Minister IT Advisor – Ministry of Science and Technology Mr. Thamir Al Ghadban, Head of the Prime Minister’s Advisory Commission (PMAC) Prof. Subhash Bhatnagar, UNDP Expert Q & A
12:30 – 13:30	Plenary session 2: Citizen Inclusion into the Digital Society Chairman: Mr. Imad Naji, Director General - Ministry of Planning Dr. Laurence Millar, UNDP Expert Dr. Kathim Ibrisim, Director General - Ministry of Planning Q & A
13:30 – 13:40	Plenary Session 3: Challenges of e-Governance Implementation Chairman: Dr. Mahmood Kassim Sharief, Director General – Ministry of Science and Technology
13:40 – 14:00	Break
14:00 – 15:30	Workshop 1: Challenges of implementing an adequate telecommunications infrastructure and Highlighting the role of the private sector and the establishment of the concept of true public-private sector partnership in the field of e-governance Chairman: Mr. Jaber Zwayed Atiyah, Director General – National Security Commission Dr. Rohan Samarajiva Lirne, UNDP Expert Dr. Shahani Markus Weerawarana, UNDP Expert Ms. Raghad Abdulrasoul National Centre for Consultation and Management Development/Ministry of Planning Q&A
13:30 – 14:30	Lunch @ AL-Rashid

Monday, December 3, 2012

09:00 – 09:15	Closure of the Plenary Session 3 Presentation of workshop results
09:15 – 10:45	Plenary Session 4: Effective Role of Local Governments in Framework of e-Governance Program Chairman: Dr. Kathim Ibrisim, Director General - Ministry of Planning Mr. Manu Srivastava, UNDP Expert Dr. Adil Abdullah Shuhaieb, member of e-Governance Committee in Missan Governorate Mr. Anmar Natik Mohammed, Manager of e-Governance Programme in Ninawa Governorate Eng Haider Shaker Yaji , Muthana Governorate Q&A
10:45 – 11:00	Break
11:00 – 12:00	Plenary Session 5: Challenges of Government Interoperability Framework Implementation, Standards and Information Chairman: Mr. Mohammed Raji Mousa, Council of Ministers Secretariat (COMSEC) Mr. Sunil Abraham, UNDP Expert Mr. Ammar Salih and Dr. Firas Hamadani/ Minister of Foreign Affairs Q&A
12:00 – 13:00	Plenary Session 6: Building e-Services Chairman: Dr. Saad Najem / University of Mustanserieh Mr. Emilio Bugli Innocenti, UNDP Expert Dr. Adil Matloob, Minister IT Advisor – Ministry of Science and Technology Mr. Ahmed Saad, Director General – Ministry of Municipality and Public Work Q&A
13:00 – 14:30	Conference Closing Session Chairman: Dr. Samir Attar, Deputy Minister – Ministry of Science and Technology Looking forward Adopt conference recommendation UNDP Closing Speech Government of Iraq Speech
14:30 – 15:30	Lunch @ AL-Rashid

Papers/Speakers Bio Summary

Plenary Session 1: e-Governance and Public Sector Reform

Chairman: Dr. Adil Matloob, Minister IT Advisor – Ministry of Science and Technology

e-Governance and public sector reform/ Subhash Bhatnagar The paper shares experiences from different countries of implementing e-Governance projects that have significantly contributed to governance reform by enhancing transparency and reducing corruption in delivery of public services. Some lessons are drawn for Iraq. E-Governance should be used as a means of implementing public sector reform agenda. The implementation of projects should be accelerated. *Subhash Bhatnagar* is an alumnus of Indian Institute of Technology, Madras and Indian Institute of Management, Ahmedabad (IIMA). Currently he is an honorary adjunct professor at the IIMA. He was a Chair Professor, member of Board of Governors and the Dean of IIMA in his 30 year tenure at IIMA. He has been a visiting Professor in universities in the US and Africa. He worked with the World Bank in Washington DC for six years serving as an advisor to to mainstream e-Governance in the operations of the Bank. He has been a lead speaker in training workshops for ministers and legislators for 16 states in India. His research and consulting work has covered E-Governance, ICT for development, National IT Policy, and Corporate IT Strategy. He has hundred research papers and seven books to his credit which include two books on eGovernance. He is on the editorial boards of seven international journals and has served as Chairman of International Committees in the ICT field. He serves on a number of central and state Government committees in Inda including the steering committee for ICT sector for formulating India’s 12^th Five Year Plan. He was made a Fellow of the Computer Society of India in 1994. He has served on the boards of a number of educational institutions and private enterprises in India. He has travelled to nearly 60 countries, delivering public lectures and conference key notes

Plenary Session 2: Citizen Inclusion into the Digital Society

Chairman: Mr. Imad Naji, Director General - Ministry of Planning

Citizen Inclusion into the Digital Society/ Laurence Millar This paper describes the importance of digital inclusion to achieve the e-governance Vision for Iraq. The paper reports on international experience in digital inclusion and e-governance, using examples from New Zealand, United Kingdom, Bahrain and Taiwan. These experiences illustrate how to develop a plan for increasing digital inclusion in Iraq which is aligned to the wider priorities for social and economic outcomes. Laurence Millar is an independent advisor in the use of ICT by governments, and Editor at Large for FutureGov magazine. He is the lead advisor for the e-government strategy and second action plan for the Kingdom of Saudi Arabia, and has also worked with other GCC countries on their e-government strategies. He provides expert advice to the government on the adoption of digital technology and broadband in schools; he is also Chair of 2020 Communications Trust, which is the leading provider of digital literacy programmes in New Zealand. During his career of more than 35 years, he has worked in the public and private sector, in the UK, USA, Asia and New Zealand. From 2004, he led the New Zealand e-government programme providing leadership in strategy and policy, establishing a foundation of shared infrastructure, and maintaining oversight of government ICT investment; he finished in the role of NZ Government CIO on 1 May 2009. He is married with four adult children and lives in Wellington, New Zealand; he has a MA from Cambridge University and an MSc with distinction from London University.
The role of ICTs in promoting public participation/ Dr. Kathim Ibrisim Participation is a basic feature of good governance, which suggests providing a democratic environment in the community that allows the integration of citizens, institutions of civil society, stakeholders and the poor and marginalized groups into policy-making and follow-up implementation. As much a democratic atmosphere allows for participation good governance can achieve the hopes of community regardless of its different components. This paper provides an assessment of the reality of public participation in Iraq which is based on a survey of public participation in four sectors concerned with providing services (Health/Education/Higher Education/Water and Sanitation). It was carried out by the National Centre and the support of the ESCWA in 2011 - in the light of identification the main challenges facing the participation. It will focus on how to use ICT in promoting public participation in setting priorities and policy-making and follow-up implementation.
Dr. Kathim Mohammed Breisem Okabi, Director General of the National Center for Administrative Development and Information Technology since 2008, holds Ph.D. in object-oriented software engineering, M.A. in empirical computer science – 1989, Higher Diploma in systems analysis – 1982, and B.A. of Statistics – 1980. Dr. Kazem served as a professor at the universities of Jordan (Al al-Bayt University/Philadelphia University) for the period 1996-2008, a professor at the Al-Tahadi University/Libya for the period 1983 – 1992, and a statistician for the period 1980 -1983.

Plenary Session 3: Workshop 1 (Challenges of implementing an adequate telecommunications infrastructure and Highlighting the role of the private sector and the establishment of the concept of true public-private sector partnership in the field of e-governance)

Chairman: Dr. Mahmood Kassim Sharief, Director General – Ministry of Science and Technology

ICT Infrastructure for e-Government and e-Governance in Iraq / Rohan Samarajiva Lirne Governments provisioning e government services have to address two specific policy principles with regard to infrastructure: ensure universal access to their services and assure a higher level of reliability than with comparable private services. Unlike a decade or so ago, governments today do not have to rely solely on common-access centers (telecenters) to provide universal access. In most countries, mobile signals cover almost the entirety of the population; most households have at least one electronic access device; the few that do not, can gain such access. Today’s smartphones have capabilities little different from the early telecenters, except for functionalities such as printing, scanning, etc. and the support of intermediaries. Therefore, delivering voice-based e government services in the short term and mobile-optimized web-based services in the medium term, with common-access centers performing specialized backup functions, is a viable strategy. Conventional web interfaces that adhere to common standards must be maintained but articulated with mobile applications and voice-based services provided through a government call center. In light of difficulties in supplying continuous electricity and security at the present time, special attention has to be paid to reliability. Reliability can be achieved, beginning with a proper understanding of requirements such as the importance of ensuring redundancy of suppliers, paths and media. Samarajiva is founder Chair and CEO of LIRNEasia, a regional think tank focusing on ICT policy and regulation in the emerging Asia Pacific. He most recently completed a diagnostic report on the potential of the ICT Sector for inclusive growth in Bhutan for the Asian Development Bank. He is a member of the team supporting the World Bank to establish the Pacific ICT Regulatory Resource Center, based at the University of the South Pacific in Suva, Fiji. He served as policy advisor to the Ministry of Post and Telecom in Bangladesh in 2006-07 and 2009. In 2002-2004, Samarajiva served as Team Leader of the Public Interest Program Unit of the Ministry for Economic Reform, Science & Technology of Sri Lanka. He was one of the designers of the USD 53 million plus e Sri Lanka Initiative (that had a major e gov focus) that led the way to rapid growth of fixed and mobile broadband in Sri Lanka. He was one of the founder directors of the ICT Agency. Samarajiva has been active in ICT (including telecom) policy and regulation for over 20 years. From 1998-1999, he served as Director General of Telecommunications in Sri Lanka at the invitation of the Government of Sri Lanka. He taught at the Ohio State University in the US (1987-2000) and at the Delft University of Technology in the Netherlands (2000-2003).
The role of private sector software development services companies in e-Government solution implementation/ Shahani Markus Weerawarana Iraq is a country in transformation and has embarked on a compelling vision for e-Government based on a National e-Governance Strategy and Action Plan. Since the private sector plays an important and pivotal role in any national e-Government program, it is important to develop a comprehensive roadmap towards establishing a true public-private sector partnership in Iraq. As a prerequisite for such an endeavor, we review the current status of the e-Government program implementation in Iraq, the critical challenges that need to be addressed in achieving a robust public-private sector partnership in Iraq and the best practices prevalent globally and regionally with respect to addressing such issues along with the resultant policy and program implications. Based on this critical analysis, we formulate many recommendations that could be included in a public-private sector partnership development roadmap that would create momentum in establishing a competitive and vibrant private-sector role in a knowledge-based economic environment geared towards enabling the vision of e-Iraq. Shahani Markus Weerawarana has global experience in the IT industry, government and academia, in a professional career has spanned many different roles, including being an educator, engineer, entrepreneur, manager and researcher. Currently, she is a Visiting Scientist at Indiana University, USA and a Visiting Lecturer at the University of Moratuwa, Sri Lanka. Previously, she was the CTO at the ICT Agency (ICTA) of Sri Lanka, which is the country's apex IT policy & planning agency for implementing the e-Sri Lanka program. At ICTA, she played a key role in providing technical guidance for many eGovernment projects, including spearheading the design and implementation of LankaGate, a 'FutureGov' Award winning project. Prior to joining ICTA, Shahani was the Head of Engineering at Virtusa (Sri Lanka), where she directly and indirectly led more than 600 IT professionals. Before joining Virtusa Shahani worked in the USA, at Prescient Markets Inc and at the IBM TJ Watson Research Center in New York. Her professional activities have included being a member in the Sri Lankan Presidential Task Force in English and IT, an adviser to the Royal Government of Bhutan in their Interoperability Framework and Enterprise Architecture initiative, and a member of the Open eGovernance Forum Advisory Board in the Pan Asia Network for Democratic eGovernance. She is a free & open source software advocate and is a Committer and PMC member in the Apache Software Foundation. Shahani has more than 50 academic publications and her academic activities include the formulation of Asia's first MBA in eGovernance program for the University of Moratuwa, and the supervision of more than 30 MBA and MSc research projects. Her research interests include e-governance, software engineering, parallel & distributed systems, e-science, and TLA practices in higher education. Shahani has a Ph.D. in Computer Science from Purdue University, USA.
Assess the reality of the public-private partnership (PPP) and its role in promoting ICT for development/ Raghad Abdulrasoul This paper, a field survey in four service sectors (health, education, higher education, water and sanitation), aims at identifying the reality and types of PPPs and how could such partnerships contribute in the provision of or complement services within the target sectors in addition to understand and recognize the quality of the services provided by the private sector than in the public sector with a focus on the role of PPP in the promotion of ICT to support national development efforts and improve the quality of public services. Raghad Abdulrasoul, an expert at the National Center for Administrative Development and Information Technology, Higher Diploma in Development Planning/specialty in feasibility studies and B.A. of Statistics. She has functional experience and participated in implementing projects with international organizations (UNICEF/UNDP/ESCWA) in different subjects dealing with the reform and modernization of the Iraqi public sector. She performed many advisory tasks for various institutions in the state in subjects (performance evaluation, organizational structures, job descriptions , mainstreaming of procedures). She provided a variety of lectures at the National Centre and state institutions in the areas of administration, planning and feasibility studies.

Workshop 2 Challenges for creating an enabling legal environment
Chairman: Mrs Afaf Khairallah Hussein, Prime Minister Office

Review of the legal environment in Iraq for effective e-Governance/ Sunil Abraham This paper examines the legal environment and compares it to international best practices for information society aspects that have direct implication for e-governance. It begins with transparency and openness law where there is an examination of right to information/access to information law and subsidiary policies such as free/open source software policy, open content or access policy, open standards policy, electronic accessibility policy, open government data policy. Then it examines privacy law looking at various options for the horizontal statute and also the vertical statutes necessary to comprehensive protect citizen/consumer rights and also public interest simultaneously. This is followed by an examination of intellectual property rights law overall before a more focussed examination patent law and copyright law. The paper ends with examination of some miscellaneous statutes such as the Cyber Crime Law and Electronic Signature and Electronic Transactions Act. Sunil Abraham is the executive director of the Centre for Internet and Society (CIS), Bangalore. CIS is a 4 year old policy and academic research organisation that focuses on accessibility by the disabled, intellectual property rights policy reform, openness [Free/Open Source Software, Open Standards, Open Content, Open Access and Open Educational Resources], internet governance, telecom, digital natives and digital humanities. He is also the founder of Mahiti, a social enterprise aiming to reduce the cost and complexity of information and communication technology for the voluntary sector by using free software. Sunil continues to serve on the board of Mahiti. He is an Ashoka fellow and was elected for a Sarai FLOSS fellowship. For three years, Sunil also managed the International Open Source Network, a project of United Nations Development Programme's Asia-Pacific Development Information Programme, serving 42 countries in the Asia-Pacific region. In 2007 - 2008, he managed ENRAP an electronic network of International Fund for Agricultural Development projects in the Asia-Pacific, facilitated and co-funded by International Development Research Centre, Canada. Sunil currently serves on the advisory boards of Open Society Foundations - Information Programme, Mahiti, Tactical Technology Collective, Samvada and International Centre for Free/Open Source Software.
Implementation of the e-system in the Iraqi elections/Dr. Tariq Kazim Ajil, University of Thi Qar

Plenary Session 4: Effective Role of Local Governments in framework of e-Governance Program

Chairman: Dr. Kathim Ibrisim, Director General - Ministry of Planning

Municipal e-Governance Platform / Manu Srivastava The paper discusses the Municipal eGovernance Platform developed by eGovernments Foundation (eGov). The paper sees this in the back ground of the policies and frameworks that the shaped the Municipal eGovernance sector in India. The paper discusses the basic design approach for developing the platform, the platform itself and then discusses the future direction for the platform. *Manu Srivastava* Bio: Manu Srivastava managed and a founding member of the eGovernments Foundation since 2003, that aims at creating an eGovernance Platform (Municipal ERP) to improve the efficiencies of City Municipalities leading to better delivery of services. Between 2000 and 2003, Manu was the project leader of GlobeTrades (Silicon Valley), for creation an Internet platform for medium and large companies to set up industry specific Internet-based solutions to streamline global Procurement and Distribution. He Architected and delivered award winning Citizen Services Solutions in area of eGovernance such as Nirmala Nagara.
Ninawa e-Governance Roadmap/ Anmar Natik Mohammed, Manager of e-Governance Programme in Ninawa Governorate

Plenary Session 5: Challenges of Government Interoperability Framework Implementation, Standards and Information

Chairman: Mr. Mohammed Raji Mousa, Council of Ministers Secretariat (COMSEC)

Government Interoperability Frameworks: Global Overview and implications for Iraq/ Sunil Abraham This paper attempts to identify some next steps for the implementation of the Iraqi Government Interoperability Framework and National Enterprise Architecture[GIF/NEA]. The paper begins with an introduction which provides an historical overview of the GIF/NEA formulation process an the policy document itself. This is followed by a discussion of Open Standards to understand why the GIF/NEA and other open standards policies in the Iraqi government remain critical from a variety of perspectives. The paper then proceeds to look at GIFs across the world and attempts to characterize some of the strategies employed by governments to reach their policy objectives. The paper also features a examination of emerging semantic standards that are most useful from the perspective of storing government data. The paper ends with certain concrete recommendations for taking the open standards agenda forward with Iraqi e-governance. Sunil Abraham is the executive director of the Centre for Internet and Society (CIS), Bangalore. CIS is a 4 year old policy and academic research organisation that focuses on accessibility by the disabled, intellectual property rights policy reform, openness [Free/Open Source Software, Open Standards, Open Content, Open Access and Open Educational Resources], internet governance, telecom, digital natives and digital humanities. He is also the founder of Mahiti, a social enterprise aiming to reduce the cost and complexity of information and communication technology for the voluntary sector by using free software. Sunil continues to serve on the board of Mahiti. He is an Ashoka fellow and was elected for a Sarai FLOSS fellowship. For three years, Sunil also managed the International Open Source Network, a project of United Nations Development Programme's Asia-Pacific Development Information Programme, serving 42 countries in the Asia-Pacific region. In 2007 - 2008, he managed ENRAP an electronic network of International Fund for Agricultural Development projects in the Asia-Pacific, facilitated and co-funded by International Development Research Centre, Canada. Sunil currently serves on the advisory boards of Open Society Foundations - Information Programme, Mahiti, Tactical Technology Collective, Samvada and International Centre for Free/Open Source Software.

Plenary Session 6: Building e-services

Chairman: Dr. Saad Najem / University of Mustanserieh

Breaking information silos: towards an Iraqi e-Service ecosystem supporting the life-event approach/ Emilio Bugli Innocenti This paper analyses the current status of the e-Service implementation within the e-Governance programmes in developing countries with a specific focus on the Life Event approach delivery of-e-Services along with the related Service Oriented Architecture. Then, it discusses the most suited SOA engineering methodology in order to boost e-Service re-use and integration. Finally, a combined SOA and Cloud Computing approach is proposed in order to provide an effective/efficient implementation of Iraqi e-Governance Action Plan along with a possible fast take-up of e-Services. Emilio Bugli Innocenti has 27 year experience in the ICT domain and over 20 in the e-Governance domain. As Senior e-Governance Consultant he has been working with assignments in transition and developing countries in the Balkans, Caucasus, Middle East, South America and South East Asia. He has been Project Manager of large International ICT projects targeting different sectors and e-Governance, in particular dealing with the implementation of e-Services. He is member of the Italian Industry Executive Association, IEEE Computer Society and Association for Computing Machinery. He holds a MSc in Physics and speaks English, Italian and French.
E-governance and cloud computing services This lecture addresses the historical perspective of cloud computing from a virtual concept to provide computing as a public facility launched in the mid-sixties of the last century as well as the phases of computing services offered by individual computers and then the network to the services provided on line. It also addresses the benefits and types of cloud computing comparing between the benefits and weaknesses of each type. Furthermore, it particularly tackles the economic benefits of balancing security with information, through the architecture and various levels of cloud computing and its impacts on architectures that must be taken into consideration. Furthermore, the ten risks will be put in cloud computing in particular. Adil Matloob is one of the advisors to the Ministry of Science & Technology Baghdad, Iraq. He works in the field of knowledge based systems and artificial intelligence for the last 30 plus years. He was the managing director of the SoftDev limited; a British based company, and a technical director for the Washington based multinational company; the United Press International. He is one of the pioneers’ researchers on machine translation software in the beginning of the nineties with the product known as ArabTrans software. He works on Arabic data mining as well as Arabic abstraction and Arabic knowledge based system. Adil has M.Sc and PhD from Manchester University, Manchester, United Kingdom in 1977 & 1980 respectively.

For more details visit https://cis-india.org/news/second-international-e-governance-conference-at-baghdad

ICT Awareness Program for Myanmar Parliamentarians in Yangon

praskrishna — 2014-07-29T09:37:26Z

Myanmar ICT for Development Organization-MIDO conducted ICT policy training for multi- party parliamentarian representatives in Yangon on July 26 and 27, 2014. Sunil Abraham presented on Innovation Ecosystem and Thinking about Internet Regulation.

Sunil's Presentations

Schedule

Day 1	Topic	Resource Person
0930-1030	What is the significance of ICTs to legislators?	Rohan Samarajiva (RS)
1030-1115	Stories from the field: What do poor people do with ICTs?	Helani Galpaya (HG)
1115-1145	Break
1145-1245	Legislation, policies, plans, strategies, regulation	RS
1245-1330	Modalities of making and implementing ICT policy	RS and HG
1330-1430	Lunch	Videos
1430-1530	What is independent regulation? Why is it needed for sector growth	RS
1530-1600	Break
1600-1700	Panel discussion: How social media can be used in public life	Sunil Abraham (SA), RS & Charitha Herath (CH)
Day 2
930-1030	Regulation of online speech	Nay Phone Latt (NPL)
1030-1100	Break
1100-1200	How to think about Internet policy	SA; counterpoint by CH
1200-1300	Hope in the heart and money in the pocket: Results of effective policy	RS
1300-1400	Lunch	Videos

We plan to have simultaneous interpretation. There will be time for discussion within each session.

Brief descriptions of sessions

What is the significance of ICTs to legislators?

Rohan Samarajiva

This is the introduction, wherein we bring out the economic, social and political significance of ICTs. Why legislators should pay attention to the subject.

Stories from the field: What do poor people do with ICTs?

Helani Galpaya

Here we present the findings of how the poor use ICTs, using demand-side data (both quant and quality) from Myanmar and countries in similar circumstances.

Legislation, policies, plans, strategies, regulation

In this session, a former policy advisor/regulator will present a perspective on the important distinctions between legislation, policies, plans, strategies, and regulation.

Modalities of making and implementing ICT policy

RS and HG

Here we will delve into the practical details of making policy and of implementing policy, using examples.

What is independent regulation? Why is it needed for sector growth

Progress in electronic connectivity is the foundation that will reduce the frictions in the Myanmar economy, create jobs and exports and enable social, political and economic innovations. This requires massive investments, most of which will be private and most of which will come from outside the country. What legislators need to know about creating an environment that will attract and retain foreign investment in a globalized economy will be discussed.

How social media can be used in public life

Sunil Abraham, RS and Charitha Herath

In the panel discussion, SA will pose questions to a policy advisor who has used social media in a political campaign and a social media savvy current government official.

How to think about Internet policy

SA; counterpoint by CH

A leading advocate of enlightened Internet policy, Sunil Abraham of the Center for Internet and Society in Bangalore, India, will present his ideas, highlighting the international dimension of Internet policy. CH will share his perspectives as a serving government official.

Regulation of online speech

Nay Phone Latt

Here, Myanmar’s leading blogger and founder of MIDO will discuss the current concerns with legislation that seeks to control online speech.

Hope in the heart and money in the pocket: Results of effective policy

Results of effective policy implementation will be discussed with reference to specific country experiences.

Resource persons

Rohan Samarajiva, PhD, (program director) is founding Chair of LIRNEasia, an ICT policy and regulation think tank active across emerging Asian and Pacific economies. He was Team Leader at the Sri Lanka Ministry for Economic Reform, Science and Technology (2002-04) responsible for infrastructure reforms, including participation in the design of the USD 83 million e-Sri Lanka Initiative. He was Director General of Telecommunications in Sri Lanka (1998-99). In this capacity, he established the Telecom Regulatory Commission of Sri Lanka; conducted the first public hearing and public notice proceedings; successfully concluded a license-violation proceeding; and laid the foundation for a competitive market. He was also a founder director of the ICT Agency of Sri Lanka (2003-05), Honorary Professor at the University of Moratuwa in Sri Lanka (2003-04), Visiting Professor of Economics of Infrastructures at the Delft University of Technology in the Netherlands (2000-03) and Associate Professor of Communication and Public Policy at the Ohio State University in the US (1987-2000). Dr. Samarajiva was also Policy Advisor to the Ministry of Post and Telecom in Bangladesh (2007-09).

Sunil Abraham is the Executive Director of Bangalore based research organization, the Centre for Internet and Society. He founded Mahiti in 1998, a company committed to creating high impact technology and communications solutions. Today, Mahiti employs more than 50 engineers. Sunil continues to serve on the board. Sunil was elected an Ashoka fellow in 1999 to 'explore the democratic potential of the Internet' and was also granted a Sarai FLOSS fellowship in 2003. Between June 2004 and June 2007, Sunil also managed the International Open Source Network, a project of United Nations Development Programme's Asia-Pacific Development Information Programme serving 42 countries in the Asia-Pacific region.

Helani Galpaya is LIRNEasia’s Chief Executive Officer. Helani leads LIRNEasia’s 2012-2014 IDRC funded research on improving customer life cycle management practices in the delivery of electricity and e-government services using ICTs. She recently completed an assessment of how the poor in Bangladesh and Sri Lanka use telecenters to access government services. For UNCTAD and GTZ she authored a report on how government procurement practices can be used to promote a country’s ICT sector and for the World Bank/InfoDev Broadband Toolkit, a report on broadband strategies in Sri Lanka. She has been an invited speaker at various international forums on topics ranging from m-Government to ICT indicators to communicating research to policy makers. Prior to LIRNEasia, Helani worked at the ICT Agency of Sri Lanka, implementing the World-Bank funded e-Sri Lanka initiative. Prior to her return to Sri Lanka, she worked in the United States at Booz & Co., Marengo Research, Citibank, and Merrill Lynch. Helani holds a Masters in Technology and Policy from the Massachusetts Institute of Technology, and a Bachelor’s in Computer Science from Mount Holyoke College, USA.

Charitha Herath has served as Secretary, Ministry of Mass Media and Information in the Government of Sri Lanka since 2012. Prior to his present appointment, he was the Chairman of the Central Environment Authority. Currently on secondment for national services from his permanent academic position as a Senior Lecturer in the Department of Philosophy and Psychology at the University of Peradeniya in Sri Lanka, he continues to work on his academic research, specializing in governments and politics in Asia, ethnic studies, cultural psychology, social and political philosophy, with his main focus on political psychology. More detail at http://charithaherath.wordpress.com/about-2/

Nay Phone Latt is the Co-founder and Executive Director of Myanmar ICT Development Organization (MIDO). He graduated from Yangon Technological University with a civil engineering degree in 2004. He co-founded the Myanmar Blogger Society in 2007. Award winner of PEN Barbara Goldsmith Award and RFS’s Cyber Dissidents Award. Former Political Prisoner. CEC Member of Myanmar Journalists Association(MJA) Chief Editor of ThanLwinAinMat Online Magazine (www.thanlwin.com). Member of Board of Directors of House of Media & Entertainment (HOME).

For more details visit https://cis-india.org/news/ict-awareness-program-for-myanmar-parliamentarians-yangon

Young Scholars' Programme, CPRSouth 2016

praskrishna — 2016-09-23T01:03:13Z

Rohini Lakshané took part in the Young Scholars' Programme organized by Communication Policy Research South from September 6 to 7, 2016 in Zanzibar.

CPRsouth 2016 Young Scholar Awards

Following highly successful joint Afro-Asian CPR conferences in Mauritius in 2012, and India in 2013, CPRafrica and CPRsouth formally merged under the banner of CPRsouth in 2014. Since then, CPRsouth has hosted conferences in the Cradle of Humankind in South Africa (2014), and at the Innovation Center for Big Data and Digital Convergence at Yuan Ze University, Taiwan (2015).

This year’s conference is co-hosted by COSTECH and TCRA in Zanzibar from 8-10 September. It will include sessions on cutting-edge developments in ICT policy and regulation in the South and discussion of the research-policy interface.

As part of the capacity building initiative, 30 Young Scholars from Africa and the Asia-Pacific region have been selected to participate in a tutorial programme. They will be taught by recognised scholars and practitioners from Africa and Asia, and will be attending the main conference thereafter. Congratulations to the Young Scholars of 2016. See the list here.

For more details visit https://cis-india.org/internet-governance/news/young-scholars-programme-cpr-south-2016

Syllabus: “Policy and regulation conducive to rapid ICT sector growth in Myanmar: An introductory course”

praskrishna — 2013-10-24T03:56:31Z

A five-day course is being offered by LIRNEasia in collaboration with Myanmar ICT Development Organization, with support from the Open Society Foundation and the International Development Research Centre of Canada in Myanmar from September 28 to October 5, 2013.

Sunil Abraham will be supporting Prof. Samarajiva on the last optional day of this course in Yangon. Read about the Introductory course on “Policy and regulation conducive to rapid ICT sector growth in Myanmar”

Goal

To enable members of Myanmar civil-society groups (including academics and those from the media) to marshal available research and evidence for effective participation in policy and regulatory processes, thereby improving policy processes and helping achieve the government’s objective of providing ICT access to all.

Outcomes

The objective of the course is to produce discerning and knowledgeable consumers of research who are able to engage in an informed manner in ICT policy and regulatory processes in Myanmar. The course will benefit those working in government and operators as well.

At the end of the course attendees will:

Have an understanding of telecom policy and regulatory processes
Be able to find and assess relevant research & evidence
Be able to summarize the research in a coherent and comprehensive manner
Have the necessary tools to improve their communication skills

- Have some understanding of how media functions and how to effectively interact with media

Assignments

Participants will be formed into teams on Day1. Each group will work on an assignment that addresses both substantive and procedural aspects of law, policy and regulation. Teams will be assigned topic areas that are being developed into regulations under the new Act. They will have to make presentations on what the desirable provisions should be. We will emphasize the procedural aspects as well as the substantive. Disciplined and focused team presentations, preferably using slides, are required.

It is necessary to use the Internet for the assignments. All who have laptops are encouraged to bring them. Arrangements will be made for Internet connectivity at the hotel.

Tentative topic areas

Licensing and authorization regulations
Essential facilities and anti-competitive practices
Universal service policy
Price and quality regulation
Independence of regulatory agency

Course schedule

	Day 1 (September 28)	Day 2 (September 29)	Day 3 (September 30)	Day4 (October 1)	Day 5 (October 2) (optional)
09:00-10:30	S1 Introduction to course: What have been the results of reform & rationale for regulation. Rohan Samarajiva (RS)	S5 Regulatory legitimacy, including procedural legitimacy (RS)	S10 Challenges of monitoring complex license commitments (HG)	S14 How does the Internet work? (TBA)	S16 Internet governance The big picture. Sunil Abraham (SA)
10:30-11:00	Break	Break	Break	Break
11:00-12:00	S2 Interrogating supply-side indicators & research based on them. Helani Galpaya (HG)	S6 Current status of telecom law and policy in Myanmar (RS)	S11 How evidence is used in policy & regulation (panel discussion, KS, RS	S15 The art of media interaction (RS)	S17 Economic & technical interface with telecom industry (RS)
12:00-13:00	S3 Finding information on the web. Roshanthi Lucas Gunaratne (RLG)	S7 Presenting evidence in slides & written submissions (HG)	S12 Essential facilities and anti-competitive practices (RS)	A3 Mock public hearing (RS & panel)	S18 How Internet is governed within India (SA)
13:00-14:00	Lunch	Lunch	Lunch	Lunch
14:00-15:00	A1 Group formation; Assignment explained (HG and RLG)	S8 Licensing and authorization (RS)	A2 Midpoint check on assignment/group work (HG and RLG)	A4 Mock public hearing & critique (RS & panel)	S19 Content regulation (TBA)
15:00-15:30	Break	Break	Break
15:30-17:00	S4 Demand-side research (RS)	S9 Price and quality regulation (RS & HG)	S13 Universal service subsidies: Theory & practice (RS & KS)	Reflection on the course	S20 Surveillance & privacy (SA & RS)
17:00	Group work	Group work	Group work
19:00	Welcome dinner Speaker: TBA

Faculty

Sunil Abraham is the Executive Director of CIS. He is also a social entrepreneur and Free Software advocate. He founded Mahiti in 1998 which aims to reduce the cost and complexity of Information and Communication Technology for the Voluntary Sector by using Free Software. Today, Mahiti employs more than 50 engineers and Sunil continues to serve on the board as a board member. Sunil was elected an Ashoka fellow in 1999 to 'explore the democratic potential of the Internet' and was granted a Sarai FLOSS fellowship in 2003. Between June 2004 and June 2007, he managed the International Open Source Network, a project of the UNDP's Asia-Pacific Development Information Programme serving 42 countries in the Asia-Pacific region. Between September 2007 and June 2008, he also managed ENRAP, an electronic network of International Fund for Agricultural Development projects in the Asia-Pacific facilitated and co-funded by International Development Research Centre, Canada.

Roshanthi Lucas Gunaratne is a Research Manager at LIRNEasia and is currently managing the Ford Foundation Funded project on Giving Broadband Access to the Poor in India. She is also contributing to the IDRC Customer Lifecycle Management Practices Project by conducting research on customer lifecycle management practices in telecommunication sector in Bangladesh. Before joining LIRNEasia, Roshanthi worked at the Global Fund to fight AIDS, Tuberculosis and Malaria, Geneva, Switzerland as a Strategic Information Officer. She contributed to the process of defining the Global Fund Key Performance Indicators, and also worked on improving the performance measurements of their grants. Prior to that, she worked as a telecom project manager at Dialog Telecom, and Suntel Ltd in Sri Lanka. As Suntel she managed the design and implementation of corporate customer projects. She holds a MBA from the Judge Business School, University of Cambridge, UK and a BSc. Eng (Hons) specializing in Electronics and Telecommunication from the University of Moratuwa, Sri Lanka.

Rajat Kathuria, PhD

Rohan Samarajiva, PhD, is founding Chair of LIRNEasia, an ICT policy and regulation think tank active across emerging Asian and Pacific economies. He was Team Leader at the Sri Lanka Ministry for Economic Reform, Science and Technology (2002-04) responsible for infrastructure reforms, including participation in the design of the USD 83 million e-Sri Lanka Initiative. He was Director General of Telecommunications in Sri Lanka (1998-99), a founder director of the ICT Agency of Sri Lanka (2003-05), Honorary Professor at the University of Moratuwa in Sri Lanka (2003-04), Visiting Professor of Economics of Infrastructures at the Delft University of Technology in the Netherlands (2000-03) and Associate Professor of Communication and Public Policy at the Ohio State University in the US (1987-2000). Dr. Samarajiva was also Policy Advisor to the Ministry of Post and Telecom in Bangladesh (2007-09).

Koesmarihati Sugondo

Resource Material

infodev, ICT regulation toolkit. http://www.ictregulationtoolkit.org/en/Index.html

infoDev. Broadband strategies toolkit. http://broadbandtoolkit.org/en/toolkit/contents

infoDev (2011). Tenth anniversary telecom regulation handbook. http://www.infodev.org/En/Publication.1057.html

ITU (2011). The role of ICT in advancing growth in least developed countries: Trends, challenges and opportunities. Geneva: ITU. http://www.itu.int/ITU-D/ldc/turkey/docs/The_Role_of_ICT_in_Advancing_Growth_in_LDCs_Trends_Challenges_and_Opportunities.pdf

Samarajiva, Rohan (2000). The role of competition in institutional reform of telecommunications: Lessons from Sri Lanka, Telecommunications Policy, 24(8/9): 699-717. http://www.comunica.org/samarajiva.html

Samarajiva, Rohan (2002). Why regulate?, chapter 2 of Effective regulation: Trends in Telecommunication Reform 2002. Geneva: International Telecommunication Union.

Samarajiva, Rohan (2006). Preconditions for effective deployment of wireless technologies for development in the Asia-Pacific, Information Technology and International Development, 3(2): 57-71. http://itidjournal.org/itid/article/view/224/94

Samarajiva, Rohan & Zainudeen, Ayesha (2008). ICT infrastructure in emerging Asia: Policy and regulatory roadblocks, New Delhi & Ottawa: Sage & IDRC http://www.idrc.ca/en/ev-117916-201-1-DO_TOPIC.html

For more details visit https://cis-india.org/news/policy-and-regulation-conducive-to-rapid-ict-growth-in-myanmar

Towards a Global Network of Internet and Society Centres

praskrishna — 2013-06-05T07:29:43Z

This event was held in Istanbul by Bilgi University as part of the collaboration on Global Network of Interdisciplinary Internet and Society Research Centres.

Chinmayi Arun spoke on the Internet Governance panel at the conference on 'ICT, Law and Innovation: Recent Developments, Challenges, and Lessons Learned'.

Iron out contradictions in the Digital India programme

sumandro — 2015-07-28T01:04:28Z

The Digital India initiative takes an ambitious 'Phir Bhi Dil Hai Hindustani' approach to develop communication infrastructure, government information systems, and general capacity to digitise public life in India. I of course use 'public life' in the sense of the wide sphere of interactions between people and public institutions.

The article was published in the Hindustan Times on July 15, 2015.

The 'Phir Bhi Dil Hai Hindustani' approach involves putting together Japanese shoes, British trousers, and a Russian cap to make an entertainer with a pure Indian heart. In this case, the analogy must not be understood as different components of the initiative coming from different countries, but as coming from different efforts to use digital technologies for governance in India.

It is deploying the Public Information Infrastructure vision, inclusive of the National Optical Fibre Network (now renamed as BharatNet) and the national cloud computing platform titled Meghraj, so passionately conceptualised and pursued by Sam Pitroda. It has chosen the Aadhaar ID and the authentication-as-a-service infrastructure built by Nandan Nilekani, Ram Sewak Sharma, and the team, as the identity platform for all governmental processes across Digital India projects. It has closely embraced the mandate proposed by Jaswant Singh led National Task Force on Information Technology and Software Development for completely electronic interface for paper-free citizen-government interactions.

The digital literacy and online education aspects of the initiative build upon the National Mission on Education through ICT driven by Kapil Sibal. Two of the three vision areas of the Digital India initiative, namely 'Digital infrastructure as a utility to every citizen' and 'governance and service on demand,' are directly drawn from the two core emphasis clusters of the National e-Governance Plan designed by R. Chandrashekhar and team, namely the creation of the national and state-level network and data infrastructures, and the National Mission Mode projects to enable electronic delivery of services across ministries.

And this is not a bad thing at all. In fact, the need for this programmatic and strategic convergence has been felt for quite some time now, and it is wonderful to see the Prime Minister directly addressing this need. Although, while drawing benefits from the existing programmes, the DI initiative must also deal with the challenges inherited in the process.

Recently circulated documents describes that the institutional framework for Digital India will be headed by a Monitoring Committee overseeing two main drivers of the initiative: the Digital India Advisory Group led by the minister of communication and information technology, and the Apex Committee chaired by the cabinet secretary. While the former will function primarily through guiding the implementation works by the Department of Electronics and Information Technology (DeitY), the latter will lead the activities of both the DeitY and the various sectoral ministries.

Here lies one possible institutional bottleneck that the Digital India architecture inherits from the National e-Governance Plan. Putting the DeitY in the driving seat of the digital transformation agenda in parallel with all other central government departments indicate an understanding that the transformation is fundamentally a technical issue. However, most often what is needed is administrative reform at a larger scale, and re-engineering of processes at a smaller scale.

Government agencies that have addressed such challenges in the past, such as the department of administrative reforms and public grievances, is not mentioned explicitly within the institutional framework, and instead DeitY has been trusted with a range of tasks that may be beyond its scope and core skills.

The danger of this is that the Digital India initiative will end up initiating more infrastructural and software projects, without transforming the underlying governmental processes. For example, the recently launched eBasta website creates a centralised online shop for publishers of educational materials to make books available for teachers to browse and select for their classes, and for the students to directly download, against payment or otherwise. The website has been developed by the Centre for Development of Advanced Computing and DeitY. At the same time, the ministry of human resource development, which is responsible for matters related to public education, has already collaborated with the Central Institute of Educational Technology and the Homi Bhabha Centre for Science Education in TIFR to build a comprehensive platform for multi-media resources for education – the National Repository of Open Educational Resources. The initial plans of the DI initiative are yet to explicitly recognise that the key challenge is not in building new applications and websites, but aligning existing efforts.

This mismatch, between what the Digital India initiative proposes to achieve and how it plans to achieve it, is further demonstrated in the 'e-Governance Policy Initiatives under Digital India' document. The compilation lists the key policies to govern designing and implementation of the Digital India programmes, but surprisingly fails to mention any policies, acts, and pending bills approved or initiated by any previous government. This is remarkably counter-productive as the existing policy frameworks, such as the Framework for Mobile Governance, the National Data Sharing and Accessibility Policy, and the Interoperability Framework for e-Governance, are suitably placed to complement the new policies around use of free of open source softwares for e-governance systems, so as to ensure their transparency, interoperability, and inclusive outreach. Several pending bills like The National Identification Authority of India Bill, 2010, The Electronic Delivery of Services Bill, 2011, and The Privacy (Protection) Bill, 2013, are absolutely fundamental for comprehensive and secure implementation of the various programmes under the Digital India initiative.

The next year will complete a decade of development of national e-governance systems in India, since the launch of National e-Governance Plan in 2006. Given this history of information systems sometimes partially implemented and sometimes working in isolation, a 'Phir Bhi Dil Hai Hindustani' approach to digitise India is a very pragmatic one. What we surely do not need is increased contradiction among e-governance systems. Simultaneously, we neither need digital systems that centralise governmental power within one ministry on technical grounds, or expose citizens to abuse of their digital identity and assets due to lack of sufficient legal frameworks.

(Sumandro Chattapadhyay is research director, The Centre for Internet and Society. The views expressed are personal.)

For more details visit https://cis-india.org/internet-governance/blog/hindustan-times-july-15-2015-sumandro-chattapadhyay-iron-out-contradictions-in-the-digital-india-programme

UNICEF & Nasscom Foundation Workshop on Child Online Protection

praskrishna — 2016-02-14T11:01:15Z

Jyoti Panday attended UNICEF & Nasscom Foundation Workshop on Child Online Protection (COP) held on 8 February 2016 at Hotel Claridges in New Delhi.

The workshop was organized to raise awareness of the Child Online Protection and the UNICEF -International Telecom Union COP Guidelines for Industry. The COP Guidelines offer general recommendations for industry on protecting children's safety when using ICT technologies. The guidelines also provide a sector specific checklist that recommend actions to respect and support children's rights. Recommendations are provided for mobile operators, ISPs,content providers, online retailers and app developers,UGC interactive and social media service providers, national and public service broadcasters, hardware manufacturers, OS developers and app stores.

At the workshop the preliminary findings of the Rapid Assessment on Child Online Protection in India, carried out by UNICEF was shared. The discussions were structured as the beginning of a dialogue on Children and Internet with the private sector and other stakeholders and to discuss the incorporation of children’s rights dimensions into key ICT industry initiatives on COP. I participated in the panel discussions on the current scenario on child online protection in India and the role of the industry. I raised the issue of lack of transparency in blocking and taking down content online that deemed is harmful for children.

See the Concept Note
Click for the Agenda

For more details visit https://cis-india.org/internet-governance/news/unicef-nasscom-foundation-workshop-on-child-online-protection

Comments on Draft Electronic Health Records Standards

Amber Sinha — 2016-12-15T08:45:07Z

The Centre for Internet & Society submitted its comments on the Draft Electronic Health Records Standards to the Ministry of Health and Family Welfare.

To,
Ministry of Health and Family Welfare,
Room 307 D,
Nirman Bhavan,
New Delhi 110108

Subject: Comments on the Electronic Health Record (EHR) Standards of India

The Electronic Health Record (EHR) Standards (hereinafter “EHR Standards”) were publicly circulated on March 18, 2016 seeking comments and views from stakeholders and the general public. Having reviewed the EHR Standards and referred to other robust standards dealing with the same subject matter, we wish to submit the following comments on the EHR Standards.

Standards and Interoperability

The EHR Standards state that the "primary aim of interoperability standards is to ensure syntactic (structural) and semantic (inherent meaning) interoperability of data amongst systems at all times" [1]. It is mentioned that set of standards outlined in this document represents an incremental approach to adopting standards and that they need to be flexible and modifiable to adapt to the demographic and resource diversity in India.

Comments:

The EHR Standards make a reference to syntactic and semantic interoperability without really defining these terms or stipulating clear steps for how they may be achieved. It is suggested that these terms are clearly defined. Syntactic interoperability can be defined as ensuring the preservation of the clinical purpose of the data during transmission among healthcare systems. Similarly, semantic interoperability can defined as enabling multiple systems to interpret the information that has been exchanged in a similar way through pre-defined shared meaning of concepts [2].
Inadequate human resource capacity remains a critical challenge to the adoption of e-health standards. The WHO and ITU eHealth Strategy Toolkit [3] recommends the development of effective health ICT workforce, capable of designing, building, operating and supporting e-health services. This workforce could participate in standards development, as well as the localization of international standards to fit a country's specific need. The EHR Standards should also include mechanisms and solutions to address these issues.

Ownership of Data

The physical or electronic records, which are generated by the healthcare provider are held in trust by them on behalf of the patient [4]. It is stated that the contained data which is sensitive personal data or personal information of the patient as per the Information Technology Act, 2000 is owned by the patients, however the medium for storage or transmission of such data is owned by the healthcare provider.

Comments:

Currently, the EHR Standards state that the contained data which are the sensitive personal data of the patient is owned by the patient. While medical records and history is included within the scope of sensitive personal data under the Information Technology Act, 2000, the definition of "Personal Health Information" under the EHR Standards is more expansive. Therefore, it is recommended that all Personal Health Information is deemed to be owned by the patient.
Currently, the EHR Standards do not clearly specify the bodies and individuals who would be subject to the requirements under this document. A definition similar to that of "covered entities" under the US Health Insurance Portability and Accountability Act (HIPAA) could be used [5].

Privileges of Patient

Currently, the privileges of the patient include the rights to inspect and view their medical records. Further, the patient can request a healthcare organization that stores/maintains their medical records, to withhold specific information that they do not want disclosed to other

organizations or individuals. Also, patients can demand information from a healthcare provider on the details of disclosures performed on the patient's medical records [6].

Comments:

Currently, the EHR Standards only refer to "medical records" as being available for inspection and review of the patients. This should be expanded to also include information about enrollment, payment, claims adjudication, case or medical management record systems maintained by or for a health plan; or Other records that are used, to make decisions about individuals by healthcare providers or other bodies [7].
The EHR standards do not currently stipulate that the upon request by a patient, healthcare providers must exercise timeliness in providing the information to them. A time-limit such 30 calendar days should be clearly stated within which the healthcare provider must process the request.
The right of patients to request information from a healthcare provider on the details of disclosures should include within its scope the rights to receive the date of the disclosure; the name and address of the entity or person who received the information; a brief description of the medical information disclosed; and; a brief summary of the purpose of the disclosure [8].
A right to seek amendment of the one's medical records should also be provided to patients in cases where the information is incomplete.

Patient Identifying Information

Under the Standards, Personal identifiers include the following: Name, Address (all geographic subdivisions smaller than street address, and PIN code) All elements (except years) of dates related to an individual (including date of birth, date of death, etc.), Telephone, cell (mobile) phone and/or Fax numbers, Email address, Bank Account and/or Credit Card Number, Medical record number, Health plan beneficiary number, Certificate/license number, Any vehicle or other any other device identifier or serial numbers, PAN number, Passport number, AADHAAR card, Voter ID card, Fingerprints/Biometrics, Voice recordings that are non-clinical in nature, Photographic images and that possibly can individually identify the person, Any other unique identifying number, characteristic, or code [9].

Comments:

The above mentioned list is not adequate and exhaustive such as the definition and scope of Protected Health Information under the HIPAA [10]. The following identifiers must be included within the scope of Patient Identifying Information: Device identifiers and serial numbers, Web Universal Resource Locators (URLs), Internet Protocol (IP) address numbers.

Disclosure of Protected/Sensitive Information

The EHR Standards state that disclosure of protected/sensitive information for use in treatment, payments and other healthcare operations must be only done after obtaining a general consent of the patient. On the other hand, disclosures for for non-routine and most non-health care purposes must be done only after obtaining the specific consent of the patient. Only for certain specified national priority activities, such as notifiable/communicable diseases, it is stated that "the health information may be disclosed to appropriate authority as mandated by law without the patient's prior authorization."

Comments:

The terms "specific consent" and "general consent" need to be clearly defined.
In cases of disclosures for for non-routine and most non-health care purposes, a written authorisation should be mandatory. It should be clearly specified that a healthcare provider may not condition treatment, payment, enrollment, or benefits eligibility on an individual granting an authorization.
There is confusion due to the use of numerous terms such as "health information", "protected health information", "sensitive personal data", "personal information" and "protected/sensitive information" in the EHR Standards for the same purpose. Some of these above terms are defined while the others are not. In order to remove the ambiguity caused due to this, it is recommended that the term "protected health information" is used throughout the document.
All bodies dealing with medical data should be required to abide by the principle of "data minimisation" in use and disclosure. They must take reasonable efforts to use, disclose, and request only the minimum amount of protected health information needed to accomplish the intended purpose of the use, disclosure, or request.
For internal uses, healthcare providers and other entities must develop and implement policies and procedures that restrict access and uses of protected health information based on the specific roles of the members of their workforce.

Amber Sinha,
Centre for Internet and Society,
No. 194, 2nd 'C' Cross,
Domlur, 2nd Stage,
Bengaluru, 560071

[1] Page 7 of the EHR Standards.

[2] Funmi Adebesin, Rosemary Foster, Paula Kotze, Darelle van Greunen, "A review of interoperability standards in e-Health and imperatives for their adoption in Africa", Research Article - SACJ No. 50, July 2013; L. E. Whitman and H. Panetto. "The missing link: Culture and language barriers to interoperability", Annual Reviews in Control, vol. 30, no. 2, 2006.

[3] WHO and ITU. "National eHealth Strategy Toolkit", available at http://goo.gl/uxMvE.

[4] Page 19 of the EHR Standards.

[5] Covered Entity includes a healthcare provider ( Doctors, Clinics, Psychologists, Dentists, Chiropractors, Nursing Homes, Pharmacies), a health plan (Insurance companies, HMOs, Company Health Plans, Government programs that pay for health care) and Healthcare Clearinghouse.

[6] Page 20 of the EHR Standards.

[7] Individuals' Right under HIPAA to Access their Health Information 45 CFR § 164.524, available at http://www.hhs.gov/hipaa/for-professionals/privacy/guidance/access/ .

[8] Patient Rights Under HIPAA Accounting of Disclosures of Health Information, available at http://uthscsa.edu/hipaa/patientrights/accountingofdisclosures.pdf.

[9] Page 21 of the EHR Standards.

[10] See: http://cphs.berkeley.edu/hipaa/hipaa18.html.

For more details visit https://cis-india.org/internet-governance/blog/comments-on-draft-electronic-health-records-standards

WSIS+10 High Level Event: A Bird's Eye Report

geetha — 2014-06-20T15:57:32Z

The WSIS+10 High Level was organised by the ITU and collaborative UN entities on June 9-13, 2014. It aimed to evaluate the progress on implementation of WSIS Outcomes from Geneva 2003 and Tunis 2005, and to envision a post-2015 Development Agenda. Geetha Hariharan attended the event on CIS' behalf.

The World Summit on Information Society (WSIS) +10 High Level Event (HLE) was hosted at the ITU Headquarters in Geneva, from June 9-13, 2014. The HLE aimed to review the implementation and progress made on information and communication technology (ICT) across the globe, in light of WSIS outcomes (Geneva 2003 and Tunis 2005). Organised in three parallel tracks, the HLE sought to take stock of progress in ICTs in the last decade (High Level track), initiate High Level Dialogues to formulate the post-2015 development agenda, as well as host thematic workshops for participants (Forum track).

The High Level Track:

Opening Ceremony, WSIS+10 High Level Event (Source)

The High Level track opened officially on June 10, 2014, and culminated with the endorsement by acclamation (as is ITU tradition) of two Outcome Documents. These were: (1) WSIS+10 Statement on the Implementation of WSIS Outcomes, taking stock of ICT developments since the WSIS summits, (2) WSIS+10 Vision for WSIS Beyond 2015, aiming to develop a vision for the post-2015 global information society. These documents were the result of the WSIS+10 Multi-stakeholder Preparatory Platform (MPP), which involved WSIS stakeholders (governments, private sector, civil society, international organizations and relevant regional organizations).

The MPP met in six phases, convened as an open, inclusive consultation among WSIS stakeholders. It was not without its misadventures. While ITU Secretary General Dr. Hamadoun I. Touré consistently lauded the multi-stakeholder process, and Ambassador Janis Karklins urged all parties, especially governments, to “let the UN General Assembly know that the multi-stakeholder model works for Internet governance at all levels”, participants in the process shared stories of discomfort, disagreement and discord amongst stakeholders on various IG issues, not least human rights on the Internet, surveillance and privacy, and multi-stakeholderism. Richard Hill of the Association for Proper Internet Governance (APIG) and the Just Net Coalition writes that like NETmundial, the MPP was rich in a diversity of views and knowledge exchange, but stakeholders failed to reach consensus on crucial issues. Indeed, Prof. Vlamidir Minkin, Chairman of the MPP, expressed his dismay at the lack of consensus over action line C9. A compromise was agreed upon in relation to C9 later.

Some members of civil society expressed their satisfaction with the extensive references to human rights and rights-centred development in the Outcome Documents. While governmental opposition was seen as frustrating, they felt that the MPP had sought and achieved a common understanding, a sentiment echoed by the ITU Secretary General. Indeed, even Iran, a state that had expressed major reservations during the MPP and felt itself unable to agree with the text, agreed that the MPP had worked hard to draft a document beneficial to all.

Concerns around the MPP did not affect the review of ICT developments over the last decade. High Level Panels with Ministers of ICT from states such as Uganda, Bangladesh, Sweden, Nigeria, Saudi Arabia and others, heads of the UN Development Programme, UNCTAD, Food and Agriculture Organisation, UN-WOMEN and others spoke at length of rapid advances in ICTs. The focus was largely on ICT access and affordability in developing states. John E. Davies of Intel repeatedly drew attention to innovative uses of ICTs in Africa and Asia, which have helped bridge divides of affordability, gender, education and capacity-building. Public-private partnerships were the best solution, he said, to affordability and access. At a ceremony evaluating implementation of WSIS action-lines, the Centre for Development of Advanced Computing (C-DAC), India, won an award for its e-health application MOTHER.

The Outcome Documents themselves shall be analysed in a separate post. But in sum, the dialogue around Internet governance at the HLE centred around the success of the MPP. Most participants on panels and in the audience felt this was a crucial achievement within the realm of the UN, where the Tunis Summit had delineated strict roles for stakeholders in paragraph 35 of the Tunis Agenda. Indeed, there was palpable relief in Conference Room 1 at the CICG, Geneva, when on June 11, Dr. Touré announced that the Outcome Documents would be adopted without a vote, in keeping with ITU tradition, even if consensus was achieved by compromise.

The High Level Dialogues:

Prof. Vladimir Minkin delivers a statement. (Source)

The High Level Dialogues on developing a post-2015 Development Agenda, based on WSIS action lines, were active on June 12. Introducing the Dialogue, Dr. Touré lamented the Millennium Development Goals as a “lost opportunity”, emphasizing the need to alert the UN General Assembly and its committees as to the importance of ICTs for development.

As on previous panels, there was intense focus on access, affordability and reach in developing countries, with Rwanda and Bangladesh expounding upon their successes in implementing ICT innovations domestically. The world is more connected than it was in 2005, and the ITU in 2014 is no longer what it was in 2003, said speakers. But we lack data on ICT deployment across the globe, said Minister Knutssen of Sweden, recalling the gathering to the need to engage all stakeholders in this task. Speakers on multiple panels, including the Rwandan Minister for CIT, Marilyn Cade of ICANN and Petra Lantz of the UNDP, emphasized the need for ‘smart engagement’ and capacity-building for ICT development and deployment.

A crucial session on cybersecurity saw Dr. Touré envision a global peace treaty accommodating multiple stakeholders. On the panel were Minister Omobola Johnson of Nigeria, Prof. Udo Helmbrecht of the European Union Agency for Network and Information Security (ENISA), Prof. A.A. Wahab of Cybersecurity Malaysia and Simon Muller of Facebook. The focus was primarily on building laws and regulations for secure communication and business, while child protection was equally considered.

The lack of laws/regulations for cybersecurity (child pornography and jurisdictional issues, for instance), or other legal protections (privacy, data protection, freedom of speech) in rapidly connecting developing states was noted. But the question of cross-border surveillance and wanton violations of privacy went unaddressed except for the customary, unavoidable mention. This was expected. Debates in Internet governance have, in the past year, been silently and invisibly driven by the Snowden revelations. So too, at WSIS+10 Cybersecurity, speakers emphasized open data, information exchange, data ownership and control (the right to be forgotten), but did not openly address surveillance. Indeed, Simon Muller of Facebook called upon governments to publish their own transparency reports: A laudable suggestion, even accounting for Facebook’s own undetailed and truncated reports.

In a nutshell, the post-2015 Development Agenda dialogues repeatedly emphasized the importance of ICTs in global connectivity, and their impact on GDP growth and socio-cultural change and progress. The focus was on taking this message to the UN General Assembly, engaging all stakeholders and creating an achievable set of action lines post-2015.

The Forum Track:

Participants at the UNESCO session on its Comprehensive Study on Internet-related Issues (Source)

The HLE was organized as an extended version of the WSIS Forum, which hosts thematic workshops and networking opportunities, much like any other conference. Running in parallel sessions over 5 days, the WSIS Forum hosted sessions by the ITU, UNESCO, UNDP, ICANN, ISOC, APIG, etc., on issues as diverse as the WSIS Action Lines, the future of Internet governance, the successes and failures of WCIT-2012, UNESCO’s Comprehensive Study on Internet-related Issues, spam and a taxonomy of Internet governance.

Detailed explanation of each session I attended is beyond the scope of this report, so I will limit myself to the interesting issues raised.

At ICANN’s session on its own future (June 9), Ms. Marilyn Cade emphasized the importance of national and regional IGFs for both issue-awareness and capacity-building. Mr. Nigel Hickson spoke of engagement at multiple Internet governance fora: “Internet governance is not shaped by individual events”. In light of criticism of ICANN’s apparent monopoly over IANA stewardship transition, this has been ICANN’s continual response (often repeated at the HLE itself). Also widely discussed was the role of stakeholders in Internet governance, given the delineation of roles and responsibilities in the Tunis Agenda, and governments’ preference for policy-monopoly (At WSIS+10, Indian Ambassador Dilip Sinha seemed wistful that multilateralism is a “distant dream”).

This discussion bore greater fruit in a session on Internet governance ‘taxonomy’. The session saw Mr. George Sadowsky, Dr. Jovan Kurbalija, Mr. William Drake and Mr. Eliot Lear (there is surprisingly no official profile-page on Mr. Lear) expound on dense structures of Internet governance, involving multiple methods of classification of Internet infrastructure, CIRs, public policy issues, etc. across a spectrum of ‘baskets’ – socio-cultural, economic, legal, technical. Such studies, though each attempting clarity in Internet governance studies, indicate that the closer you get to IG, the more diverse and interconnected the eco-system gets. David Souter’s diagrams almost capture the flux of dynamic debate in this area (please see pages 9 and 22 of this ISOC study).

There were, for most part, insightful interventions from session participants. Mr. Sadowsky questioned the effectiveness of the Tunis Agenda delineation of stakeholder-roles, while Mr. Lear pleaded that techies be let to do their jobs without interference. Ms. Anja Kovacs raised pertinent concerns about including voiceless minorities in a ‘rough consensus’ model. Across sessions, questions of mass surveillance, privacy and data ownership rose from participants. The protection of human rights on the Internet – especially freedom of expression and privacy – made continual appearance, across issues like spam (Question 22-1/1 of ITU-D Study Group 1) and cybersecurity.

Conclusion:

The HLE was widely attended by participants across WSIS stakeholder-groups. At the event, a great many relevant questions such as the future of ICTs, inclusions in the post-2015 Development Agenda, the value of muti-stakeholder models, and human rights such as free speech and privacy were raised across the board. Not only were these raised, but cognizance was taken of them by Ministers, members of the ITU and other collaborative UN bodies, private sector entities such as ICANN, technical community such as the ISOC and IETF, as well as (obviously) civil society.

Substantively, the HLE did not address mass surveillance and privacy, nor of expanding roles of WSIS stakeholders and beyond. Processually, the MPP failed to reach consensus on several issues comfortably, and a compromise had to be brokered.

But perhaps a big change at the HLE was the positive attitude to multi-stakeholder models from many quarters, not least the ITU Secretary General Dr. Hamadoun Touré. His repeated calls for acceptance of multi-stakeholderism left many members of civil society surprised and tentatively pleased. Going forward, it will be interesting to track the ITU and the rest of UN’s (and of course, member states’) stances on multi-stakeholderism at the ITU Plenipot, the WSIS+10 Review and the UN General Assembly session, at the least.

For more details visit https://cis-india.org/internet-governance/blog/wsis-10-high-level-event-a-birds-eye-report

Secure IT 2012 — Securing Citizens through Technology

praskrishna — 2012-04-28T04:06:47Z

The event is co-organised by DST and NSDI, Govt. of India in partnership with Elets Technomedia Pvt. Ltd. on March 1, 2012 at Claridges in New Delhi.

Draft Agenda

9.00 am – 9.30 am	Registration & Tea
9.30 am – 11.00 am	Inaugural Session

Securing Citizens through Technology

The SecureIT 2012 Inaugural Session would present an overview of the security scenario in the country, and place the use of ICT towards ensuring national security centrestage. The inaugural would also highlight the use that ICT is being put for in effective disaster management, minimising material as well as human loss.

The session would aim at identifying a policy roadmap towards making effective use of ICT for the purposes of national security, well-being of citizens and businesses in times of disaster and an uncertain external environment and identify the major policy objectives for the sector as a whole.

Introductory Remarks: Dr Ravi Gupta, CEO Elets Technomedia and Editor-in-Chief, egov
Welcome Address: Dr M P Narayanan, President, Centre for Science, Development and Media Studies
Inaugural Address: Anil K Sinha, Vice Chairman, Bihar State Disaster Management Authority, Government of Bihar – Chief Guest, SecureIT 2012

Panel Discussion:

S Regunathan, Former Chief Secretary, Government of NCT of Delhi
R S Sharma, Director General, UIDAI
Shankar Aggarwal, Additional Secretary, Ministry of Defence, Government of India
Shambhu Singh, Joint Secretary (North East), Ministry of Home Affairs, Government of India
Ajay Sawhney, CEO, National e-Governance Division, Government of India
Major General (Dr) R Siva Kumar, Head, (NRDMS), Government of India

11. 00 am – 11.30 am	Networking Tea
11.30 am – 1.30 pm	Technical Session 1

Information Security – Securing Networks, Communications, Data and Applications

In the modern Information Age, knowledge is power like never before. A robust, secure communications network is not only desired, it is an absolute imperative in order to allow efficient functioning of the state. The communications networks have to be secured from state and non-state actors inimical to India. This session would highlight some major threats to the national communications infrastructure and the policies being adopted to counter these threats.

Chair: Ravi S Saxena, Additional Chief Secretary, DST, Government of Gujarat
Key Note Speaker: Dr Gulshan Rai, Director General, CERT-In

Distinguished Panellists:

S K Basu, Vice President, NIIT Technologies
Manas Sarkar, Head Pre-Sales (India & SAARC), Trend Micro
Ruchin Kumar, Principal Solution Architect, India and SAARC, Safenet India Pvt Ltd
Dr Kamlesh Bajaj, CEO, Data Security Council of India
Rajan Raj Pant, Controller, Ministry of Science and Technology, Government of Nepal
Prof. Anjali Kaushik, Management Development Institute, Gurgaon

1.30 pm – 2.30 pm	Lunch
2.30 pm – 5.00 pm	Technical Session 2

ICT in National Security and Policing

India faces a multiplicity of security challenges from within and without. Conventional responses to these challenges are no longer adequate and technology is being increasingly deployed to make the nation safer and more secure for residents, visitors and businesses. The legal framework has also been modified to incorporate modern technological advances.

The MHA has embarked upon a major project – Crime and Criminal Tracking System (CCTNS) that is expected to bring about a major overhaul of the policing system of the country. In this session, CCTNS and state adaptations of ICT in policing would be discussed along with an overview of technological advances in the field of security.

Chair: S Suresh Kumar, Joint Secretary (Centre-State), Ministry of Home Affairs, Government of India

Distinguished Panellists:

NSN Murty, General Manager, Smarter Planet Solutions - India/ South Asia, IBM
Col Vishu Sikka, (Retd) General Manager – Defence, Aerospace & Public Security, SAP India & Subcontinent
Joachim Murat, Director of Sagem Morpho Security Pvt Ltd.
Hemant Sharma, Vice- Chair, BSA India Committee
Raj Prem Khilnani, DGP (Homeguard and Civil Defence), Maharashtra
Rajvir P Sharma, Additional Director General of Police, Bangalore Metropolitan Task Force
Loknath Behra, IGP, National Investigation Agency
Purushottam Sharma, IGP, State Crime Records Bureau, Madhya Pradesh
Ranjan Dwivedi, IGP, UP Police
Sanjay Sahay, IGP, Karnataka State Police

5.00 pm – 5. 30 pm	Networking Tea
5.30 pm – 7.00 pm	Technical Session 3

Managing Information for Safety and Security

In the modern age, ICT is deployed in a variety of ways for enhancing citizen safety and security. ICT is being widely used for disaster management, urban planning, census operations etc.

In this session, discussions would highlight some path-breaking uses of ICT for enhancing citizen safety in a number of diverse settings.

Chair: N Ravishanker, Additional Secretary, Universal Service Obligation Fund, DIT, Govt of India

Distinguished Panellists:

Sandeep Sehgal, IBM, VP, Public Sector, India and South Asia
Sanjeev Mital, CEO, National Institute of Smart Governance (NISG), Government of India
Dr R C Sethi, Additional Registrar General of India
Maj Gen R C Padhi, Assistant Surveyor General, Survey of India
Sunil Abraham, Executive Director, Center For Internet Society
V S Prakash, Director, Karnataka State Natural Disaster Monitoring Centre, Karnataka
Rajiv P Saxena, Deputy Director General, National Informatics Centre, Government of India
Jay Kay Gupta, Fire Chief, Delhi Development Authority

7.00 pm onwards

Valedictory Session: Way Ahead High Tea

VIDEO

For more details visit https://cis-india.org/news/secure-it-2012

Konkan Corridor Project — A Lecture by Vasant Gangavane

praskrishna — 2012-04-13T13:49:32Z

Well known social worker Vasant Gangavane will be giving a public lecture on the Konkan Corridor Project at Ashoka Innovators for the Public in Bangalore on April 16, 2012. The lecture will focus on the role of Information & Communication Technology for total rural transformation by inclusive integrated development with no change of land ownerships. The event is co-organized by Ashoka Innovators for the Public and the Centre for Internet and Society.

Citing examples from the 117 village clusters in the regions of Ratnagiri and Sindhudurga districts of Maharashtra the lecture hopes to throw light on questions like what is a village cluster, what does it mean to urbanize one village cluster and what do we need to do to urbanize one village cluster, how will we organize and coordinate the project. This apart the vision, status and action plans of the Konkan Corridor Project, the skills development in each cluster, intensive agriculture in each cluster, farm produce processing, water conservation in the project area, rivers in the project area, energy, transportation, industry, science communication, and self administration in each clusters will also be discussed.

Vasant Gangavane

In the 1970s Vasant Gangavane, a management graduate from Indian Institute of Management and Wharton, returned to his village in Konkan, Maharashtra, to give his people what he felt they needed most — the knowledge to manage their natural resources. In the process, he set up several models of rural development. Gangavane found that the rate at which people migrated out of the Konkan was very high, despite the fact that the area was rich in natural resources. He studied the area and realised that land improvement and watershed development were key issues. He conducted a series of experiments in agriculture, dairy and poultry farming before setting up the Gokul Prakalp Pratishthan (GPP) in 1978. With the Maharashtra government's comprehensive watershed management programme (COWDEP), Gangavane's Pratishthan afforested 400 hectares of land in Vilye village with mango and cashew trees. Gangavane then acquired 40 acres of wasteland in the village and built water conservation structures called Gokul bandharas. This resulted in the wells in the area being recharged and ensured enough drinking water for 25 families.This model was later adopted by the Indo-German Watershed Programme.

When Gangavane's project began, the village of Vilye was bereft of young people. Its young had migrated. Now there is reverse migration and 3,000 people have benefited from the programme. The village has been transformed — water runoff has been arrested and afforestation has changed the look of the village.

After the watershed programme, Gangavane formulated a theoretical plan for model villages called the Gokul project. The aim was communication and knowledgesharing. A participatory rural appraisal is also done to explore natural resource availability, potential and use. The awareness is meant to empower people and convince them that watershed programmes can address problems of poverty and inequity. Gangavane believes that with this knowledge, and with the resources available, a small family in the area can live sustainably.

Gangavane's Pratishthan has set up an Ashramshaala at Laanja, Ratnagiri district, which is a tribal residential school, where 300 children are provided free boarding and lodging up to the secondary level. GPP has also introduced computer education in schools. For his work Gangavane was awarded the Vanashree award, Vasantrao Naik Pratisthan award and the Indira Priyadarshini Vrikshamitra award.

Download the presentation here [PDF, 228 KB]

For more details visit https://cis-india.org/internet-governance/talk-by-vasant-gangavane

Information & Communication Technology in Making a Healthy Information Society with special reference to use of ICTS in Educational Technology

praskrishna — 2014-07-18T09:06:20Z

The Department of Computer Science, Andhra Loyola College in collaboration with the Department of Computer Science, Krishna University will be organizing a UGC-sponsored National Seminar on August 11 and 12, 2014 at Andhra Loyola College in Vijayawada.

T. Vishnu Vardhan, Programme Director, Access to Knowledge from the Centre for Internet and Society will be giving a key note address at this event.

See the invitation below:

For more details visit https://cis-india.org/news/information-communication-technology-in-making-a-healthy-information-society-with-special-reference-to-use-of-icts-in-educational-technology

Future of Work: Report of the ‘Workshop on the IT/IT-eS Sector and the Future of Work in India’

ambika — 2020-03-05T19:03:07Z

This report provides an overview of the proceedings and outcomes of the Workshop on the IT/IT-eS Sector and the Future of Work in India (hereinafter referred to as the “Workshop”), organised at Omidyar Networks’ office in Bangalore, on June 29, 2018.

This report was authored by Torsha Sarkar, Ambika Tandon and Aayush Rath. It was edited by Elonnai Hickok. Akash Sriram, Divya Kushwaha and Torsha Sarkar provided transcription and research assistance. A PDF of the report can be accessed here.

Introduction

The Workshop was attended by a diverse group of stakeholders which included industry representatives, academicians and researchers, and civil society. The discussions went over various components of the transition in the sector to Industry 4.0, including the impact of Industry 4.0-related technological innovations on work broadly in India, and specifically in the IT/IT-eS sector (hereinafter referred to as the “Sector”). The discussion focused on the reciprocal impact on socio-political dimensions, the structure of employment, and forms of work within workspaces.

The Workshop was divided into three sessions. The first session was themed around the adoption and impact of Industry 4.0 technologies vis-a-vis the organisation of work. Within this the key questions were: the nature of the technologies being adopted, the causes that are driving the uptake of these technologies, and the ‘tasks’ constituting jobs in the Sector.

The second session focussed on the role of skilling and re-skilling measures as mitigators to projected displacement of jobs. The issues dealt with included shifts in company, educational, and social competency profiles as a result of Industry 4.0, transformations in the predominant pedagogy of education, vocational, and skill development programmes in India, and their success in creating employable workers and filling skill gaps in the industry.

The third session looked at social welfare considerations and public policy interventions that may be necessitated in the wake of potential technological unemployment owing to Industry 4.0. The session was designed with a specific focus on the axes of gender and class, addressing questions of precarity, wages, and job security in the future of work for marginalized groups in the workforce.

Preliminary Comments

The Workshop opened with a brief introduction on the research the Centre for Internet and Society (CIS) is undertaking on the Future of Work (hereinafter referred to as “FoW”) vis-a-vis Industry 4.0. The conception of Industry 4.0 that CIS is looking at is the technical integration of cyber-physical systems in production and logistics on one hand, and the use of internet of things (IoT) and the connection between everyday objects and services in the industrial processes on the other. The scope of the project, including the impact of automation on the organisation of employment and shifts in the nature and forms of work, including through the gig economy, and microwork, was detailed. The historical lens taken by the project, and the specific focus on questions of inequality across gender, class, language, and skill were highlighted.

It was pointed out that CIS’ research, in this regard, comes from the necessity of localising and re-examining the global narratives around Industry 4.0. While new technologies will be developed and implemented globally, the impact of these technologies in the Indian context would be mediated through local, political and socio-economic structures. For instance, the Third Industrial Revolution, largely associated with the massification of computing, telecommunications and electronics, is still unfolding in India, while attempts are already being made to adapt to Industry 4.0. These issues provided a starting point to the discussion on the impact of Industry 4.0 in India.

Qualifying Technological Change

Contexualising the narrative with historical perspectives

The panel for the first session commenced with a discussion around a historical perspective on job loss being brought about due to mechanisation. The distinction between Industry 3.0 and 4.0, it was suggested, was largely arbitrary, inasmuch as technological innovation has been a continuous process and has been impacting lives and the way work is perceived. It was argued that the only factor differentiating Industry 4.0 from previous industrial revolutions is ‘intelligent’ technology that is automating routine cognitive tasks. The computer, programmatic logic control (PLC) and data (called the ‘new oil’) were also a part of Industry 3.0, but intelligent technologies are able to provide greater analytical power under Industry 4.0.

The discussion also went over the distinction between the terms ‘job’, ‘task’ and ‘work’. It was argued that the term ‘job’ might be treated as a subset of the term ‘work’, with the latter moving beyond livelihood to encompass questions of dignity and a sense of fulfilment in the worker. With relation to this distinction, it was mentioned that the jobs at the risk of automation would be those that fulfill only the basic level in Maslow’s hierarchy - implying largely routine manual tasks. Additionally, it was explained that although these jobs will continue to use labour through Industry 4.0, it is only the nature of technological enablement that would change to automate more dangerous and hazardous tasks.

Technology as a long-term enabler of job creation

It was argued that technology has historically been associated with job creation. Historical instances cited included that of popular anxiety due to anticipated job loss through the uptake of the spinning machine and the steam engine, whereas the actual reduction in the cost of production led to greater job creation, increased mobility and improved quality of life in the long-term. Such instances were used to further argue that technology has historically not resulted in long-term job reductions.

The platform economy was posited as a model for creating jobs, through the efficient matching of supply and demand through digital platforms. It was indicated that rural to urban migration is aided by such platforms, as labourers voluntarily enrol in skilling initiatives given the certainty of employment through platformization. It was further argued that historically, Indian workers have been educated rather than skilled, and that platformization and automation, coupled with the elasticity of human needs, will provide greater incentives for technically skilled workers by creating desirable jobs.

Factors leading to differential adoption of automation

In relation to the adoption of the technologies Industry 4.0, it was argued that the mere existence of a technology does not necessitate its scalablity at an industrial level. Scalability would be possible only when the cost of labour is high relative to the costs entailed in technological adoption. This was supported by data from a McKinsey Report^{^[1]} which indicated that countries like the US and Germany would be impacted in the short term by automation, because their cost of labour is higher. Conversely, since the cost of labour in India is relatively cheap, the reality of technological displacement is still far away and the impact would not be immediate.

Similarly, a distinction was also made to account for the differential impact of automation in various sectors. For instance, it was indicated that since the IT/IT-eS sector in India is based on exporting services and outsourcing of businesses. Accordingly, if Germany automates its automobile industry, that would impact India less than if it automates the IT/IT-eS sector, as the latter is more reliant on exporting its services to developed economies. The IT/IT-eS sector was further broken down into sub-sectors with the intention of highlighting the differential impact of automation and FoW in each of these sub-sectors. It was agreed that the BPO sub-sector would be more adversely impacted than core IT services, given its constitution of routine nature of tasks at a higher risk of automation.

Disaggregating India’s Skilling Approach

The discussion around skilling measures was contextualised in the Indian context by alluding to data collected from the National Sample Survey Organisation (NSSO) surveys. The data revealed that around 36% of India’s total population is under the age of seventeen and approximately 13% are between 18 - 24. Additional statistics suggested that only around a quarter of the workforce aged 18-24 years had achieved secondary and higher secondary education and close to 13% of the workforce was illiterate. While these numbers included both male and female workers, it was pointed out that it was an incomplete dataset as it excluded transgender workers. It was suggested it should be this segment of the Indian demographic that is targeted for significant skilling pushes, which could be catalysed through specific vocational training centres. It was also suggested that there was a need for to restructure the role of the National Skill Development Corporation (NSDC) in the Indian skilling framework.

A comprehensive picture was painted by conceptualising the skilling framework in India as 5 distinct pillars. This conceptualisation was used to debunk the narrative around NSDC being the sole entity pushing for skill development in the country. The NSDC’s function in the skilling framework was posited as providing funding to skilling initiatives with programmes lasting for a period of 3 months. These 3- month programmes were critiqued for being insufficient for effective training, especially given the low skill levels of workers going into the programmes. The NSDC’s placement rate of 12% as per their own records was used to support this argument. Further suggestions on making the NSDC more effective were made in a later discussion^{^[2]}.

Related to this, the second pillar of vocational skilling was said to be the Industrial Training Institute (ITI). The third pillar was said to be the school system which was critiqued for does not offering vocational education at secondary and senior secondary levels. The fourth pillar comprised of the 16 ministries which governed the labour laws in India - none of whose courses were National Skills Qualifications Framework (NSQF) compliant.

The fifth pillar was construed as the industry itself and the enterprise-based training it conducted. However, it was stated that India’s share of registered companies who did enterprise-based training was dismal. In 2009, the share of enterprise-based training was 16% which rose in 2014 to 36%. Further, most of these 36% were registered large firms as opposed to small and medium sized enterprises. Unregistered companies, it was suggested, were simply doing informal apprenticeships.

Joint public and private skilling initiatives

In addition to government sponsored skilling initiatives, attention was directed to skill development partnerships that took the shape of public-private initiatives. As an example, it was said that that a big player in the ride-hailing economy had worked with NSDC and other skilling entities to ensure that soft skills were being imparted to their driver partners before they were on-boarded onto the platform.

It was also brought forth that innovative forms of skilling and training were gaining traction in the education sector as well in the private sector. This was instantiated through instances of uptake of platforms which apply artificial intelligence, and within that machine learning based techniques, to generate and disseminate easier- to- consume video-based learning.

Driving Job Growth: Solving for Structural Eccentricities of the Indian Labour Market

Catalysing manufacturing-led job growth

The discussion began by discussing specific dynamics of the Indian labour markets in the context of the Indian economy. It was pointed out the productivity level of the services sector is not as high as the productivity level of manufacturing, which is problematic for job creation in a developing economy such as India witnessing capital-intensive growth in the manufacturing sector. The underlying argument was that the jobs of the future in the Indian context will have to be created in the manufacturing sector.

Several macroeconomic policy interventions were suggested to reverse the trend of capital-intensive growth in order to make manufacturing the frontier for enhanced job creation. The need for a trade policy in consonance with the industrial policy was stated as imperative. This was substantiated by highlighting the lack of an inverted duty structure governing the automobile sector that has led India to be amongst the biggest manufacturers of automobiles. The inverted duty structure entails finished products having a lower import tariff and a lower customs duty when compared to import of raw materials or intermediates. However, it was highlighted that a dissonant industrial policy failed to acknowledge that at least 50% of india’s manufacturing comes from Micro, Small & Medium Enterprises (MSMEs) and provided no assistance to MSMEs in obtaining credit, market access or technology upgradation. On the other hand, it was asserted that large corporates get 77% of the total bank credit.

Another challenge that was highlighted was with the Government of India’s severely underfunded manufacturing cluster development programs under the aegis of the Ministry of Textiles and the Ministry of MSMEs. For sectors that contribute majorly towards India’s manufacturing output, it was asserted that these programmes were astonishingly bereft of any governing policy and suffer from several foundational issues. Moreover, it was observed that these clusters are located around the country in Tier 2, 3 and 4 cities where the quality of infrastructure is largely lacking. The Atal Mission for Rejuvenation and Urban Transformation (AMRUT) program devised for the development of these cities is also myopic as the the target cities are not the ones where these manufacturing clusters are located. The rationale behind such an approach was that building infrastructure at geographical sites of job creation would lead to an increase in productivity which would in turn attract greater investment. This would have to necessarily be accompanied by hastening the setting up of industrial corridors - the lackadaisical approach to which was stated as a key component of India being outpaced by other developing economies in the South East Asian region.

An additional policy intervention that was suggested was from the lens of setting up of skilling centres by NSDC in proximity to these manufacturing clusters where the job creation is being evidenced as opposed to larger metropolitan cities.

Carving out space for a vocational training paradigm

It was asserted that the focus of skilling needs to be on the manufacturing rather than services sector, given the centrality of manufacturing to a developing economy undergoing an atypical structural transformation^{^[3]} - as outlined above. Further compounding the problem of jobless growth, it was stated that 50% of the manufacturing workforce have 8 or less years of education and only 5% of the workforce including those that have technical education are vocationally trained, according to the NSS, 62nd Round on Employment and Unemployment.

A gulf in primary and secondary education vis-a-vis vocational training was pointed as one of the most predominant causes behind the much touted ‘skills gap’ that the Indian workforce is said to be battling with. Using data to further cull out the argument, it was said that in 2007, the net enrollment in India for primary education had already reached 97% and that between 2010 - 2015, the secondary education enrollment rate went from 58% to 85%.^{^[4]} It was hypothesised that the latter may have risen to 90% levels since. Furthermore, the higher education enrollment rate also commensurately went up from 11% in 2006 to 26-27% in 2017.^{^[5]} It was argued that this is impossible to achieve without gender parity in higher education. This gender parity in education was contrasted with the systematic decline in the women’s labour force participation that India has been witnessing in the last 30 years.

Consequently, the ‘massification’ of higher education in India over the past 10 years was critiqued as ineffectual in comparison to the Chinese model, as the latter focused on engaging students in vocational training, which the Indian education system had failed to do. The role of the gig economy in creating job opportunities despite this gap between educational and vocational training was regarded as important, especially given the lack of growth in the traditional job markets.

Accounting for the Margins

With relation to the profiles of workers within sectors, it was indicated that factors such as gender, class, skill, income, and race must be accounted for to determine the ‘winners’ and ‘losers’ of automation. Several points were discussed with relation to this disaggregation.

Technology as an equaliser? Gender and skill-biased technological change

First, the idea of technology and development as objective and neutral forces was questioned, with the assertion that human decision-makers, who more often than not tend to be male, allow inherent biases to creep into outputs, processes, and objectives of automation. Data from the Belong Survey in IT services^{^[6]} indicated that the proportion of women in core engineering was 26% of the workforce, while that in software testing was 33%. Coupled with the knowledge that automation and technology would automate software testing first, it was argued that jobs held by female workers were positioned at a higher immediate risk of automation than male workers.

The ‘Leaky Pipe Problem’ in STEM industries i.e. the observation that female workers tend to be concentrated in entry level jobs, while senior management is largely male dominated was also brought to the fore. This was used to bolster the argument that female workers in the Sector will lose out in the shorter term, when automation adversely impacts the lower level jobs.

A survey conducted by Aspiring Minds^{^[7]} which tracked the employability of the engineering graduates was utilised to further flesh out skill biased technological change. As per the survey, 40% of the graduating students are employable in the BPO sector, while only 3% of the students are employable in the sector for software production. With the BPO sector likelier to be impacted more adversely than core IT services, it was emphasised that policy considerations should be very specific in their ambit.

Social security and the platform economy

The discussion around the platform economy commenced with a focus on how it had created economic opportunities in the formal sector by matching demand and supply on one hand, and by reducing inefficiency in the system through technology on the other. It was pointed out that these newer forms of work were creating millions of entrepreneurship opportunities that did not exist previously. These opportunities, it was suggested, were in themselves flexible and contributing the greater push towards enhancing the numbers of those that come within the ambit of India’s formal economy.

This discussion was countered by suggesting that the shift of the workforce from the informal sector to the formal sector, which companies in the gig economy claimed they contributed to, have instead restricted the kind of lives gig workers have been living historically. As an instance, it was pointed out that a farmer who had been working with a completely different set of skills was now being asked to shift to a new set of skills which would be suited for a very specific role and not transposable across occupations. In other words, it would not be meaningful skilling. It was also pointed out that what distinguishes formal work from informal is whether the worker has social security net or not - mere access to banking services or filing of tax returns was not sufficient for characterising a workforce as being formal in nature.

Relatedly, the possibility of social security was discussed for the unorganised sector and microworkers. One of the possibilities discussed was to ensure state subsidised maternity, disability, and death security, and pensions for workers below the poverty line. The fiscal brunt borne by the government for such a scheme was anticipated to not be above 0.4% of the GDP. It was suggested that this would move forward the conversation on minimum wage and fair work, which would be of great importance in broader conversations around working conditions in the platform economy.

The interplay of gender and platformisation

It was highlighted that trends in automation are going to change the occupational structure in the digital economy - the effect of which will especially be felt in cognitive routine jobs given their increased propensity to platformisation. A World Economic Forum report^{^[8]} was cited which indicated the disproportional risk of unemployment faced by women given their concentration in cognitive routine jobs was also brought up.

The discussion logically undertook a deeper look at the platformisation of work with a specific focus on freelance microwork and its impact on the female labour force and culled out certain positive mandates arising from such newer forms of work. It was suggested that industries are more likely to employ female workers in microwork due to lower rates of attrition, and flexible labour. It was reiterated that freelancing in India extends beyond data entry and other routine jobs, to include complex work - thereby also catering to skilled workers desirous of flexibility. Platforms designing systems to meet the demand for flexible work were also discussed, such as platforms geared towards female workers undertaking reskilling measures and counselling for females returning from maternity leave or sabbaticals. Additionally, the difficulty of defining freelancing under existing frameworks of employment, compounded by the lack of legal structures for such work, was outlined.

Systemic challenges within the Indian labour law framework

Static design of legal processes

Labour law was, naturally, acknowledged as a key determinant in the conversation around both the uptake and impact of automative technologies encapsulated within Industry 4.0.

The archaic nature of India’s labour law framework was highlighted as a major impediment to ensuring both worker rights as well as the ease of conducting commerce. It was pointed out that organised labour continues to be under the ambit of the Industrial Disputes Act, which was made effective in 1947, has undergone minimal amendments since. This was critiqued on the basis that the framework for the law is embedded in its historical context, and while the industrial landscape in the country has transformed drastically since the implementation of the Industrial Disputes Act, the legal framework has not evolved. Similarly, the Karnataka Shops and Establishments Act, 1961 which regulates the Sector today was enacted much before the Sector even opened up in India in the 1990s.

Additionally, it was pointed out that the consolidation of the fragmented extant framework of labour laws in India was being consolidated into 4 labour codes without any wholesale modernisation push reforming the laws being consolidated. Consequently, it was argued that the government has to drive changes through policies alone as the legal framework remains static. Barriers to implementation of adequate policies were also discussed, such as the political impact of labour policies, lack of state initiative to deal with the impact of the future of work, apart from the historic inability of the law to keep up with the state of labour and economy.

Labour law arbitrage

One of the reasons behind the increasing contractualizing of labour in India was attributed to over-regulation. There was consensus that the labour law regime was not conducive to industry in India leading to greater opportunistic behaviours from industry participants. It was acknowledged that the political clout that a lot of contractors (of labourers) enjoy along with providing primary employers greater flexibility to hire and fire employees at will has led to a widespread utilisation of contract labour entities.

It was further stated that industry behaviour has adopted several other tools of arbitrage to not consider labour law as a key impediment in the ease of scaling business. Empirical evidence of labour law arbitrage was cited to drive home the point - according to national surveys, 80-85% of enterprises employ less than 99 workers as the law mandates stricter compliance requirements for enterprises employing 100 or more workers^{^[9]}. This was acknowledged a serious hurdle to scaling businesses.

Problems behind other apparently well-intentioned legislation from a public policy lens having counterproductive consequences was also highlighted. In the space of labour laws, the example of the recently enacted Maternity Benefit (Amendment) Act, 2017 was cited. By enhancing maternity benefits, without accounting for other provisioning such as a paternity benefit inclusion, it was anticipated that companies may entirely shy away from hiring women.

Policy Paralysis

The discussion progressed towards a high-level discussion around the efficacy of law vis-a-vis state policy as a means to create a system of checks and balances in the context of Industry 4.0. It was highlighted that law, by design, would be outpaced by technological change. The common law system of law operating in India is premised on a time-tested emphasis on post-facto regulation. In other words, it is reactionary. While policy making in India suffers from a similar plague of playing catch-up, it is in large part due to a bureaucratic structure premised on generalism - a pressing need for domain expertise in policy making was emphasised upon. Having said that, it was stated that it is the institutional design of policy making institutions that needs rectification. What was acknowledged was the success, albeit scant, that individual states have had in policy making catering to specific yet diverse domains. A greater push towards clear and progressive evidence-based policy pushes was stressed upon with the anticipation that it would lead to self-regulation by the industry itself - be it in terms of the future of employment or of the economic direction that the industry will embark on.

Concluding Remarks

The discussions during the course of the Workshop situated the discourse around Industry 4.0 within the contours of the Indian labour realities and the IT sector within that.

As a useful starting point, various broader perspectives around the impact of technological change on the quantum of jobs were brought forth. While the industry perspective was that of technology as an enabler of job creation in the long-run, it was sufficiently tempered by concerns around those impacted adversely in the short to medium-term time frames. These concerns coalesced towards understanding the potential impact of Industry 4.0 on the nature of work, as well as mitigation tools to ease the impact of technological disruption on labour.

Important facets of technological adoption within the Sector were highlighted, such as potential for scalability as well as the distinct eccentricities of the various sub-sectors the IT sector subsumed. The differential impact within the various sub-sectors was pegged to the differential composition of automatable tasks (routine, rule-based) within each sub-sector. However, questions regarding the exact contours of task composition were left unanswered signalling a potential area for further research. On the other hand, the primary challenge to technological adoption faced from the labour-supply side was skilling, or the lack thereof. This was contextualised in the larger scheme of structural issues plaguing the skilling machinery operating in the country, which lead to inadequate dispensation of technical and vocational education and training (TVET). In terms of additional structural issues that would potentially have an impact on how Industry 4.0 plays out in the Indian context, attention was directed towards overdue reform of the labour law framework which has already struggled with incorporating newer forms of working engagements such as platform and gig work, that are being evidenced as a part of Industry 4.0.

An underlying theme that found mention across sessions was the need to devote attention to prevent further marginalisation as a consequence of technological disruption of the already marginalised. Evidence from government datasets as well as from literature around concepts such as skill biased technological change, the leaky pipe problem, and the U-shaped curve of female labour force participation were cited to explicate these issues. The merits of different policy measures to address these concerns, such as social security, living wages, and maternity benefits were also discussed.

While the Workshop touched upon several facets of the discourse around Industry 4.0 in the Sector, it also sprung up areas that require further inquiry. Questions around where in the value chain use-cases for Industry 4.0 technologies were emerging needed a more comprehensive understanding. Moreover, the impact of Sector Skill Councils (SSCs), a central aspect of the skilling ecosystem in India, wasn’t touched upon. An additional path of inquiry that emerged pertained to evolving constructive reforms to legal and economic policy frameworks as top-down interventions within the Sector that could be anticipated to play a significant role in the uptake and impact of Industry 4.0 technologies.

^{^[1]} McKinsey Global Institute, A future that works: Automation, employment, and productivity, https://www.mckinsey.com/~/media/mckinsey/featured%20insights/Digital%20Disruption/Harnessing%20automation%20for%20a%20future%20that%20works/MGI-A-future-that-works-Executive-summary.ashx, (accessed 10 August 2018).

^{^[2]} See discussion under ‘Catalysing manufacturing-led job growth‘.

^{^[3]} R. Verma, Structural Transformation and Jobless Growth in the Indian Economy, The Oxford Handbook of the Indian Economy, 2012.

^{^[4]} S. Mehrotra, ‘The Indian Labour Market: A Fallacy, Two Looming Crises and a Tragedy’, CSE Working Paper, April 2018.

^{^[5]} ibid.

^{^[6]} Mohita Nagpal, ‘Women in tech: There are 3 times more male engineers to females’, belong.co, http://blog.belong.co/gender-diversity-indian-tech-companies, (accessed 10 August 2018).

^{^[7]} Aspiring Minds, National Programming Skills Report - Engineers 2017, https://www.aspiringminds.com/sites/default/files/National%20Programming%20Skills%20Report%20-%20Engineers%202017%20-%20Report%20Brief.pdf, (accessed 11 August 2018).

^{^[8]} World Economic Forum, The Future of Jobs Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution: Global Challenge Insight Report, January 2016.

^{^[9]} Ministry of Statistics and Programme Implementation, All India Report of Sixth Economic Census, Government of India, 2014.

For more details visit https://cis-india.org/internet-governance/blog/future-of-work-report-of-the-workshop-on-the-it-it-es-sector-and-the-future-of-work-in-india

Fill The Gap: Global Discussion on Digital Natives

nishant — 2010-01-22T10:54:13Z

More often than not people don't understand the new practices inspired by Internet and digital technologies. As such a series of accusations have been leveled against the Digital Natives. Educators, policy makers, scholars, and parents have all raised their worries without hearing out from the people they are concerned about. Hivos has initiated an online global discussion about Digital Natives. So, to voice your opinion, start tweeting with us now #DigitalNatives.

If you cannot attend Fill The Gap, you can also join us in a global discussion on some of the issues being discussed at #DigitalNatives

1. Are you an apolitical consumer, or do you have ambitions?

http://www.tweetworks.com/groups/view/DigitalNatives

2. Are you a little prince or princess, who only wants to talk to like minded people or are you different?

http://www.tweetworks.com/groups/view/DigitalNativesPrincess

3. Is Wikipedia your bible or do you really know something?

http://www.tweetworks.com/groups/view/DigitalNativesWiki

4. Are you a digital dinosaur? They say you don’t know anything about ICT!

http://www.tweetworks.com/groups/view/DigitalDinosaur

5. Why use the Internet, why don’t you march the streets?

http://www.tweetworks.com/groups/view/DigitalNativesProtest

6. Plans to change the world? What do you need?

http://www.tweetworks.com/groups/view/DigitalNativesChanceTheWorld

If you are in Amsterdam, here is the information you will need to attend the event:

Fill the Gap! - 7

R U Online?

Date: 15 January 2010

Time: 12.30 until 17.00 hour

Location: Het Sieraad, Postjesweg 1, Amsterdam

The seventh edition of Fill the Gap! is all about the power of youth and IT in developing countries. How can their skills be strengthened and put to use for a better world? Hivos, apart from cohosting the event, will be involving digital natives to hear their stories about ICT and engagement.

An Open Space event on the potential of new (mobile) media and youth in developing countries. For everyone in politics, the profit and the non-profit sectors who is interested in ICT and international development cooperation.

The use of new (mobile) technology is the most natural thing in the world for the youth of today.

Shaped by the digital era and at ease with creativeity, these innovators use new media to change the world. Just think of the Twitter revolution in Iran. What can the international development sector learn from this? How could international development cooperation use the potential power of youth to tackle development problems?

The seventh edition of Fill the Gap! is all about the power of youth and IT in developing countries. How can their skills be strengthened and put to use for a better world? The kick-off will be hosted by Jennifer Corriero, co-founder of Taking IT Global: the international platform for youth and the use of new media for a better world. Then the floor is open to discuss your own ideas with people from new media, the business world and the international development sector during the Open Space sessions. Join in: come to Amsterdam on Friday January 15th and be inspired during Fill the Gap!

Registration is free. The programme is in English.

» Fill the Gap

For more details visit https://cis-india.org/research/grants/digital-natives-with-a-cause/dntweet