Centre for Internet and Society

IT and the cITy

nishant — 2009-09-18T10:45:27Z

Nishant Shah tells ten stories of relationship between Internet Technologies and the City, drawing from his experiences of seven months in Shanghai. In this introduction to the city, he charts out first experiences of the physical spaces of Shanghai and how they reflect the IT ambitions and imaginations of the city. He takes us through the dizzying spaces of Shanghai to see how the architecture and the buildings of the city do not only house the ICT infrastructure but also embody it in their unfolding. In drawing the seductive nature of embodied technology in the physical experience of Shanghai, he also points out why certain questions about the rise of internet technologies and the reconfiguration of the Shanghai-Pudong area have never been asked. In this first post, he explains his methdologies that inform the framework which will produce the ten stories of technology and Shanghai, and how this new IT City, delivers its promise of invisibility.

Shanghai. City of bits, bytes and Baozi. China’s home-grown success story that eclipses the colonial legends of HongKong. The city that was, until the Bejing Olympics, the showcase city which is now working hard at recovering some of its stolen glory as it prepares for the World Trade Expo in 2010. A city that is constantly at war with itself, trying to museumise its past, eradicate pockets of history and times, and running to escape its present and live in a futuristic tomorrow. A city that broke the distinctions of the public and the private, by privatising all that was public, and by encouraging the private to be constructed for a public spectacle. There are many stories of Shanghai to be told, but the one that needs to be told now, is about the space of the city and how, in its attempt to become an IT city, it has become a city of surfaces, all reminding you, in an overwhelming hypervisual way that is the predominant aesthetic of cyberspaces, that it is the city that not only houses technology but also embodies it, becoming, possibly, the only city in Asia that brings the IT back into the City.

A cursory glance around you, perhaps travelling in the uber efficient metro system that feeds into the mobile metaphor of accelerated speed and space that Shanghai has become, or just walking down the more touristy XinTianDi where the rich and the famous of Shanghai’s society hang out, or walking down the HuaiHai Road where sky-scrapers fortress the sky and shopping malls greet you with neon-lit spaces of consumption, you are overwhelmed at the significant and ubiquitous presence of internet technologies. The buildings are designed to be interfaces, rather than walls, covered constantly with the graffiti of digital advertisements, live weather and stock updates, displaying the latest block-buster movie, or just presenting a kaleidoscopic array of lights spiralling in a dizzying, schizophrenic style on the surfaces of the buildings. As you walk through the sci-fi inspired urban landscape, you try and suppress the feeling of being inside a giant-size arcade game, waiting for a gobbling monster to come and devour you, and continue browsing at the city that never remains the same – either the surfaces mutate so that not even signboards or billboards remain the same, or the very buildings disappear into rubble under the shadows of gigantic cranes, as a concentrated demand for real estate necessitates a constant recycling of limited space (The estimate says that 60 per cent of Shanghai gets rebuilt every ten years), or high speed transport dissolves the city into a blur so that only the biggest and the brightest buildings stay as north-stars to the fluid geography of the city.

If you happen to stand on the magnificent Bund in PuXi (The older Shanghai), you keep on looking down at the ground beneath your feet, making sure that it is still there, because the slightly lurid but dazzling sky-line that faces you, with huge LCD screens mounted on buildings, lights flirting with low lying clouds on the top of gigantic buildings, and a constant buzz of electricity breaking the waves in the Huangpu river, you know that you are in a city that gives IT its address. No other city in Asia – not even the almost-not-Asia spaces of Tokyo or Singapore – gives you the assurance of being completely and totally immersed in the glory of Internet technologies. Shanghai stands, networked, connected, mobile, accelerated, and in a time-less vacuum that hoovers the future into the present, as a city that technology studies will have to reckon with in a paradigm of its own.

And so strong is this seduction of technology that conversations about technology and its place in Shanghai, always revolves around the surface – about the building of the surface, about the dissolution of depth (temporal or spatial), and about imagining the city only in terms of light, connectivity, and speed. So that the historicity in PuXi becomes a flat display of the Chinese Way (Zhongguo Fangshi) and the work-in-progress present in PuDong remains a quest for the future. In this split discourse, the questions and concerns - about governance, about citizenship, about regulation, about cultural production and political negotiation - become invisible. Like the buildings, which get guised in digital cloaks, the questions that pressingly need to be asked but are always postponed, also get cloaked in the rhetoric of development propelled by ICTs and globalisation. In a city that was constructed to eternally deflect attention, ownership or voices, how does one begin to scratch at the surfaces (Literally and figuratively) to search for something more than narratives of consumption, solipsist self-gratification, and self-congratulatory development?

It is with this agenda, in this city, torn and marked and seamlessly stitched by technology, that I start to unravel my questions about Internet and Society in China, trying to look at relationships between technologies, city spaces and identities, drawing from seven months spent at the Centre for Contemporary Studies at the Shanghai University. These stories, written with retrospective memory and embellished by the privilege of hindsight, posit a set of questions about Internet technologies, construction of city spaces, and manifestation of identities in China, but especially in Shanghai, to locate potentials of social transformation, political participation, engagement and discourse, which has not been transplanted on technology studies in China. In the process it also lays down a framework to understand how, in an oppressive or authoritarian regime, the cultural becomes the grounds upon which foundations of new political intervention and social change can be built.

This blog, in its ten different entries, relies on academic and popular discourse, semi-structured interviews, participant observation, field work, conversations, and personal experiences that I collected in my stay there, trying to deal with the double translations of culture and language. Whenever I have been unsure – and those moments have been many – I have tried to discuss and debate ideas with colleagues, friends, peers and participants, to ensure that the observations or arguments are qualified by more than just a neo-colonial meaning making sensibilities. Despite that rigour, if faults remain, they are all mine, and hopefully will serve as points of entry into a fruitful discourse.

For more details visit https://cis-india.org/research/grants/the-promise-of-invisibility-technology-and-the-city/itcity

i4D Interview: Social Networking and Internet Access

nishant — 2011-09-22T12:51:57Z

Nishant Shah, the Director for Research at CIS, was recently interviewed in i4D in a special section looking at Social Networking and Governance, as a lead up to the Internet Governance Forum in December, in the city of Hyderabad.

Mechanism of Self-Governance Needed for Social Networks

Should social networking sites be governed, and if yes, in what way?

A call for either monitoring or censoring Social Networking Sites has long been proved ineffectual, with the users always finding new ways of circumventing the bans or the blocks that are put into place. However, given the ubiquitous nature of SNS and the varied age-groups and interests that are represented there, governance, which is non-intrusive and actually enables a better and more effective experience of the site, is always welcome. The presumed notion of governance is that it will set processes and procedures in place which will eventually crystallise into laws or regulations. However, there is also another form of governance - governance as provided by a safe-keeper or a guardian, somebody who creates symbols of caution and warns us about being cautious in certain areas. In the physical world, we constantly face these symbols and signs which remind us of the need to be aware and safe. Creation of a vocabulary of warnings, signs and symbols that remind us of the dangers within SNS is a form of governance that needs to be worked out. This can be a participatory governance where each community develops its own concerns and addresses them. What is needed is a way of making sure that these signs are present and garner the attention of the user.

How do we address the concerns that some of the social networking spaces are not "child safe"?

The question of child safety online has resulted in a raging debate. Several models, from the cybernanny to monitoring the child's activities online ,have been suggested at different times and have more or less failed. The concerns about what happens to a child online are the same as those about what happens to a child in the physical world. When the child goes off to school, or to the park to play, we train and educate them about things that they should not be doing -- suggesting that they do not talk to strangers, do not take sweets from strangers, do not tell people where they live, don't wander off alone -- and hope that these will be sufficient safeguards to their well being. As an added precaution, we also sometimes supervise their activities and their media consumption. More than finding technical solutions for safety online, it is a question of education and training and some amount of supervision to ensure that the child is complying with your idea of what is good for it. A call for sanitising the internet is more or less redundant, only, in fact, adding to the dark glamour of the web and inciting younger users to go and search for material which they would otherwise have ignored.

What are the issues, especially around identities and profile information privacy rights of users of social networking sites?

The main set of issues, as I see it, around the question of identities, is the mapping of the digital identities to the physical selves. The questions would be : What constitutes the authentic self? What is the responsibility of the digital persona? Are we looking at a post-human world where online identities are equally a part of who we are and are sometimes even more a part of who we are than our physical selves? Does the older argument of the Original and the Primary (characteristics of Representation aesthetics) still work when we are talking about a world of 'perfect copies' and 'interminable networks of selves' (characteristics of Simulation)? How do we create new models of verification, trust and networking within an SNS? Sites like Facebook and Orkut, with their ability to establish looped relationships between the users, and with the notion of inheritance (¨friend of a friend of a friend of a friend¨), or even testimonials and open 'walls' and 'scraps' for messaging, are already approaching these new models of trust and friendship.

How do we strike a balance between the freedom of speech and the need to maintain law and order when it comes to monitoring social networking sites?

I am not sure if the 'freedom of speech and expression' and the 'maintaining of law and order' need to be posited as antithetical to each other. Surely the whole idea of 'maintaining law and order' already includes maintaining conditions within which freedom of speech and expression can be practiced. Instead of monitoring social networking sites to censor and chastise (as has happened in some of the recent debates around Orkut, for example), it is a more fruitful exercise to ensure that speech, as long as it is not directed offensively towards an individual or a community, needs to be registered and heard. Hate speech of any sort should not be tolerated but that is a fact that is already covered by the judicial systems around the world.

What perhaps, is needed online, is a mechanism of self-governance where the community should be able to decide the kinds of actions and speech which are valid and acceptable to them. People who enter into trollish behaviour or hate speak, automatically get chastised and punished in different ways by the community itself. To look at models of better self-governance and community mobilisation might be more productive than producing this schism between freedom of speech on the one hand and the maintenance of law and order on the other.

Link to original article on i4donline.net

For more details visit https://cis-india.org/internet-governance/blog/i4d-interview-social-networking-and-internet-access

Collaborative Projects Programme

nishant — 2011-08-23T03:04:56Z

The Centre for Internet and Society recognises collaboration and consultation as its primary mode of engaging with research and intervention. The Collaborative Projects Programme (CPP) is CIS’ platform for partnering (intellectually, logistically, financially, and administratively) with other organisations, individuals and practitioners in projects which are of immediate concern to the work that CIS is committed to.

The Collaborative Projects Programme also expands the scope of research to produce a synergy between research and praxis. The CPP is, in many ways, the in-house research that CIS undertakes, in collaboration and consultation with other organisations, institutions and individuals who have a stake and a say in the field of Internet and Society. The CPP is not bound by any theme of programmatic modalities and is envisioned more as a way for CIS to extend its field and establish a strong network with other exciting spaces in the Global South.

The Collaborative Projects Programme can include, but is not limited to, organising of large conferences or workshops; developing tools for better research and advocacy; data mining towards a specific goal that complements CIS’ vision; producing original monographs/publications/books targeted at different audiences; experimenting with new technologies to affect policy and usage; implementing pilot studies and instances of existing ideas; developing schemes to integrate education and technology; public intervention and awareness campaigns geared towards particular outcomes; celebrating certain aspects of internet technologies; engaging with digital natives; and creating new environments of learning and participation online.

The CPP is NOT a grant making programme. However, we are interested in partnering on new and innovative ideas and would welcome conversations with people and organisations in the field. If you have an interesting idea that you think fits our larger vision, please contact us and we can begin the discussions.

List of Projects under the Collaborative Projects Programme:

1. The Promise of Invisibility: Technology and the City - A seven month research project initiated by Nishant Shah, in collaboration with the Centre for Contemporary Cultural Studies, Shanghai University, enabled by a grant from the Asia Scholarship Foundation, Bangkok.

2. Disability, Learning and Digital Participation - in partnership with Inclusive Planet

For more details visit https://cis-india.org/research/grants/collaborative-projects-programme