Centre for Internet and Society

CIS Cybersecurity Series (Part 20) – Saumil Shah

purba — 2014-09-06T05:03:00Z

CIS interviews Saumil Shah, security expert, as part of the Cybersecurity Series.

“If you look at the evolution of targets, from the 2000s to the present day, the shift has been from the servers to the individual. Back in 2000, the target was always servers. Then as servers started getting harder to crack, the target moved to the applications hosted on the servers, as people started using e-commerce applications even more. Eventually, as they started getting harder to crack, the attacks moved to the user's desktops and the user's browsers, and now to individual user identities and to the digital personas.”

Centre for Internet and Society presents its twentieth installment of the CIS Cybersecurity Series.

The CIS Cybersecurity Series seeks to address hotly debated aspects of cybersecurity and hopes to encourage wider public discourse around the topic.

Saumil Shah is a security expert based in Ahmedabad. He has been working in the field of security and security related software development for more than ten years, with a focus on web security and hacking.

Video

This work was carried out as part of the Cyber Stewards Network with aid of a grant from the International Development Research Centre, Ottawa, Canada.

For more details visit https://cis-india.org/internet-governance/blog/cis-cybersecurity-series-part-20-saumil-shah

Understanding Surveillance and Privacy in India

praskrishna — 2014-09-08T06:08:49Z

Bhairav Acharya delivered a lecture at the Jamia Millia Islamia in New Delhi on August 28, 2014.

Abstract
While privacy seems intuitive to most people, its legal codification and protection is complex. This is because varying expectations of privacy exist in different social contexts demanding different forms and degrees of protection. In India, an unambiguous and enforceable constitutional right to privacy does not exist. The Supreme Court of India has, intermittently and unconvincingly, recognised a limited right to privacy in certain situations. Recent debates on privacy focus primarily on two areas: surveillance, and data protection. The interception of communications – phone calls, emails, and letters, – which is a type of surveillance, is statutorily regulated in India in an uneven way. A colonial law permits and regulates wiretaps in India. A derivative law governs emails and electronic communications. Both these laws suffer serious shortcomings. Indian law permits executive authorisations – by bureaucrats – of wiretaps without an independent audit and oversight mechanism. No legal provisions exist to redress improper wiretaps or information leaks – the Radia tapes controversy illustrates this. These lacunae remain unaddressed even as large-scale techno-utopian projects, such as the Central Monitoring System, move forward. However, the recent governmental push for privacy law does not stem from surveillance concerns but from international commerce in personal data. There is also a growing domestic constituency that is alarmed by the state’s collection of personal data without regulatory safeguards.

About the Speaker
Bhairav Acharya is a constitutional lawyer in India who joined the Bar in 2004 after graduating from the National Law School of India University, Bangalore. From 2004 - 2009, he was the Deputy Director of the Public Interest Legal Support and Research Centre (PILSARC), an organisation established to provide institutional legal support and credible research to popular movements, and to ideas and communities marginalised by law. He headed a UNHCR project to draft a refugee protection law for India and is a member of the NHRC’s National Experts Group on Refugee Law. He litigated – mostly constitutional law – in the chambers of a senior counsel in the Supreme Court of India, where he became especially interested in free speech law. From 2009 - 2010, he advised a leading Indian multinational information technology major on privacy law and data protection. At present, he independently advises the Centre for Internet and Society, Bangalore, on privacy law, and is drafting a proposed privacy statute to regulate data protection and surveillance in India to provide a participatory and consensus - based legal submission to the Indian government.

Event Details
Venue: CCMG Network Governance Lab,
Date: Thursday, August 28, 2014
Time: 11.30 a.m.

For more details visit https://cis-india.org/internet-governance/news/understanding-privacy-and-surveillance-in-india

Surveillance Camp: Privatized State Surveillance

praskrishna — 2013-01-29T06:51:39Z

This is the second in a series of posts mapping global surveillance challenges discussed at EFF’s Surveillance Camp in Rio de Janeiro, Brazil.

Katitza Rodriguez's blog post was published by the Electronic Frontier Foundation on their website on January 28, 2013. Elonnai Hickok is quoted.

In December 2012, EFF organized a Surveillance and Human Rights Camp in Brazil that brought together the expertise of a diverse group of people concerned about state electronic surveillance in Latin American and other countries. Among other concerns, participants spotlighted the many ways in which the private sector is increasingly playing a role in state surveillance. Here are a few examples:

Voluntary Agreements Between Law Enforcement and Private Companies

Often law enforcement agencies will approach companies asking for voluntary disclosure of information for investigative purposes. Those requests may look and sound more like threats, with a great deal of moral pressure applied on the companies.

This voluntary assistance remains out of the public eye and shrouded in secrecy, as notification of state access is never given to the individual concerned, is not codified in law, and is not clearly disclosed in the company's terms of service or user agreement. Currently there is minimal, if any, oversight over such voluntary cooperation, so the scope of assistance provided is not well-documented.

Canada

Canadian ISPs have jointly decided to provide identifying data about Canadian Internet users to law enforcement in child exploitation investigations. In fact, several Canadian ISPs have developed a formal protocol in conjunction with various law enforcement agencies to be used when those authorities are seeking identification information associated with a given IP address at a specific date and time. Since the adoption of this protocol, some ISPs have expanded their information sharing practices to cover customer identification data in other contexts, such as online harassment cases.

Law Enforcement Approaching Service Providers Without Legally-Required Authorization

A growing concern is the number of law enforcement officers skirting the law by asking service providers to simply fork over information without any sort of search warrant. Even when legal procedures, such as a search warrant, exist, police increasingly request information without obtaining a legal authorization. Nevertheless, they often expect full compliance from service providers.

Chile

In 2008, a Chilean website called Huelga.cl (“strike” in English) was approached by the Cyber Crime Section of the Chilean Police. The site is an online space for coordinating union actions. The agency demanded that the webmaster hand over data related to pseudonymous user accounts, such as IP addresses, records of previous connections, real names, and physical addresses. The targeted users had left comments on a website about an ongoing strike.

In this case, because police did not have a court order to back up the request for information, Huelga.cl took a stand by resisting police pressure and refusing to hand over the data without a fight. For legal assistance, they turned to Derechos Digitales, a Chilean online human rights nonprofit organization, and managed to resist the request.

In another case, the Regional Director of the Chilean Department of Labor, the agency responsible for ensuring the enforcement of labor laws, sent a letter to Huelga.cl simply demanding the removal of “inappropriate content” from their website along with the disclosure of user information, but it was only for administrative purposes as opposed to serious criminal investigations. Huegal.cl again refused to comply and instead, made the director’s demands public.

It is not always the case that service providers can resist extralegal government requests, find legal advice or have enough economic resources to fight against those demands as Huelga.cl did. Huelga.cl should be praised for speaking up and managing to make the request from law enforcement public.

Governments Pressure Private Sector

Governments frequently impose heavy fines for non-compliance with their requests for data access. This form of coercion acts as a mechanism of enforcement over service providers and can raise serious concerns for free expression. The service provider is left with little incentive or option to resist illegitimate requests from the government when they are threatened with heavy fines.

Brazil

In 2012, a judge from northern Brazil froze Google's accounts and imposed a fine on the company for refusing to remove three anonymous blogs or reveal contact details of the bloggers. The content of the blogs state d the mayor of Varzea Alegre of corruption and embezzlement.

While some companies might be able to withstand governmental pressure, alarms were raised that this won’t be the case for smaller companies that lack resources and influence. This is particularly true in contexts where heavy fines for noncompliance are written into legislation, and companies are not given legal avenues to appeal or fight the fine.

Foreign Governments Access To Individuals’ Data in the Cloud

Governments are increasingly seeking to negotiate access or interceptation capabilities to user data with companies that do not lie within their jurisdictions. This form of access is complicated because it is not always clear which country’s laws apply or to what extent. Because of the complex nature of these requests, governments often look for "easy" solutions that call for voluntary disclosure of information or simply allow full access to the user data.

For example, government officials in India have been pushing for real time interception capabilities for all BlackBerry services. In response to the demands from the Indian Government, after a number of unsatisfactory proposals, in 2012 RIM set up a NOC in Mumbai, providing security agencies with access to BlackBerry Messenger services, and created a solution for access to Blackberry Internet Services. In addition to asking RIM for real time access to communications, the Government of India had required Service Providers in India to adopt the solution provided by RIM by end of 2012 or risk being shut down.

According to Elonnai Hickok from the Centre for Internet and Society in Bangalore, India, the discussions between RIM and the Indian Government is just one example of how governments are trying to negotiate their interests in light of the challenges posed by communications stored in the cloud and in multiple jurisdictions.

While the Internet is technically borderless, in reality, state actors impose their sovereignty onto online environments with increasing frequency. The exercise of sovereignty over shared spaces can subject individuals to the laws of another country without any awareness on their part that this has happened. This in effect transforms the surveillance efforts of one country into privacy risks for all the world’s citizens.

Conclusion

State agencies and law enforcement are increasingly outsourcing investigations to private companies who are not under the same sort of judicial oversight as official law enforcement entities would be. The increasingly close and non-transparent connection between the private sector and law enforcement needs to be addressed, as it poses a risk to the rights and freedoms of the individual. Of major concern to all Camp participants was the notion that private companies are routinely complying with the requests of law enforcement in the absence of due process. We encourage further research and documentation of this phenomenon. To highlight on this issue, we will be blogging next about the privatization of public security in Latin America.

For more details visit https://cis-india.org/news/electronic-frontier-foundation-january-28-2013-katitza-rodriguez-surveillance-camp-privatized-state-surveillance

A Comparison of Indian Legislation to Draft International Principles on Surveillance of Communications

elonnai — 2013-07-12T15:40:51Z

This blog post is a comparison of the relevant Indian legislations allowing governmental access to communications and the Draft International Principles on Surveillance of Communications. The principles, first drafted in October 2012 and developed subsequently seeks to establish an international standard for surveillance of communications in the context of human rights.

This research was undertaken as part of the 'SAFEGUARDS' project that CIS is undertaking with Privacy International and IDRC.

The Centre for Internet and Society is contributing feedback to the drafting of the principles. The principles are still in draft form and the most recent version along with the preamble to the principles can be accessed at: http://necessaryandproportionate.net/

The Principles:

1. Principle - Legality: Any limitation to the right to privacy must be prescribed by law. Neither the Executive nor the Judiciary may adopt or implement a measure that interferes with the right to privacy without a previous act by the Legislature that results from a comprehensive and participatory process. Given the rate of technological change, laws enabling limitations on the right to privacy should be subject to periodic review by means of a participatory legislative or regulatory process.

Indian Legislation: In India there are two predominant legislations with subsequent Rules and Licenses that allow for access to communications by law enforcement and the government. Though the basic power of interception of communications are prescribed by law, the Rules and Licenses build off of these powers and create procedural requirements, and requirements for assistance.

The Indian Telegraph Act, 1885

The Indian Telegraph Amendment Rules 2007: These Rules are grounded in section 419A of the Indian Telegraph Act and establish procedures and safeguards for the interception of communications.
License Agreement for Provision of Unified Access Services After Migration from CMTS (UASL): This license is grounded in the Telegraph Act, and details what types of assistance service providers must provide to law enforcement and the government.
License Agreement for Provision of Internet Services: This license is grounded in the Telegraph Act, and details what types of assistance service providers must provide to law enforcement and the government.
The Information Technology Act, 2000
- Procedure and Safeguards for Interception, Monitoring, and Decryption of Information Rules 2009: These Rules were notified in 2009 and allow authorized governmental agencies to intercept, monitor, and decrypt information generated, transmitted, received, or stored in any computer resource.
- Procedure and safeguard for Monitoring and Collecting Traffic Data or Information Rules 2009: These Rules were notified in 2009 and allow authorized agencies to monitor and collect traffic data or information that is generated, transmitted, received or stored in any computer resource.

2. Principle - Legitimate Purpose: Laws should only allow access to communications or communications metadata by authorized public authorities for investigative purposes and in pursuit of a legitimate purpose, consistent with a free and democratic society.

Indian Legislation: In relevant Indian legislation there are no specific provisions requiring that access by law enforcement must be for a legitimate purpose and consistent with a free and democratic society. Instead, Indian legislation defines and lays out specific circumstances for which access would be allowed.

Below are the circumstances for which access is allowed by each Act, Rule, and License:

The TA Rules 2007: Interception is allowed in the following circumstances:

On the occurrence of any public emergency

In the interest of the public safety

In the interests of the sovereignty and integrity of India

The security of the state

Friendly relations with foreign states

Public order

Preventing incitement to the commission of an offence

ITA Interception and Monitoring Rules: Interception, monitoring, and decryption of communications is allowed in the following circumstances:

In the interest of the sovereignty or integrity of India,
Defense of India
Security of the state
Friendly relations with foreign states
Public order
Preventing incitement to the commission of any cognizable offence relating to the above
For investigation of any offence

ITA Monitoring of Traffic Data Rules: Monitoring of traffic data and collection of information is allowed for the following purposes related to cyber security:

Forecasting of imminent cyber incidents
Monitoring network application with traffic data or information on computer resources
Identification and determination of viruses or computer contaminant
Tracking cyber security breaches or cyber security incidents
Tracking computer resource breaching cyber security or spreading virus’s or computer contaminants
Identifying or tracking of any person who has breached, or is suspected of having breached or being likely to breach cyber security.
Undertaking forensic of the concerned computer resource as a part of investigation or internal audit of information security practices in the computer resource.
Accessing stored information for enforcement of any provisions of the laws relating to cyber security for the time being in force.
Any other matter relating to cyber security.

UASL License: Assistance must be provided to the government for the following reasons and times:

Reasons defined in the Telegraph Act. (Section 41.20 (xix))
National Security. (Section 41.20 (xvii))
To counteract espionage, subversive act, sabotage, or any other unlawful activity. (Section 41.1)
Trace nuisance, obnoxious or malicious calls, messages or communications transported through his/her equipment. (Section 40.4)
In the interests of security. (Section 41.7)
For security reasons. (Section 41.20 (iii))

ISP License: Assistance must be provided to the government for the following reasons and times:

To counteract espionage, subversive act, sabotage, or any other unlawful activity. (Section 34.1)
In the interests of security. (Section 34.4)
For security reasons. (Section 34.28 (iii))
Reasons defined in the Telegraph Act. (Section 35.2)

3. Principle - Necessity: Laws allowing access to communications or communications metadata by authorized public authorities should limit such access to that which is strictly and demonstrably necessary, in the sense that an overwhelmingly positive justification exists, and justifiable in a democratic society in order for the authority to pursue its legitimate purposes, and which the authority would otherwise be unable to pursue. The onus of establishing this justification, in judicial as well as in legislative processes, is on the government.

Indian Legislation: Relevant Indian legislation do not contain provisions mandating that access to communications must be demonstrably necessary, and do not give details of the criteria that authorizing authorities should use to determine if a request is a valid or not. Relevant Indian legislation does require that all directions contain reasons for the direction. Additionally, excluding the ITA Procedure and safeguard for Monitoring and Collecting Traffic Data or Information Rules, relevant Indian legislation requires that all other means for acquiring the information must be taken into consideration before a direction for access can be granted.

Below are summaries of the relevant provisions:

TA Rules 2007: Any order for interception issued by the competent authority must contain reasons for the direction (Section 2). While issuing orders for direction, all other means for acquiring the information must be taken into consideration, and directions can only be issued if it is not possible to acquire the information by any other reasonable means (Section 3).
ITA Interception and Monitoring Rules: Any direction issued by the competent authority must contain reasons for such direction (Section 7). The competent authority must consider the possibility of acquiring the necessary information by other means and the direction can be issued only when it is not possible to acquire the information any other reasonable means (Section 8).
ITA Traffic Monitoring Rules: Any direction issued by the competent authority must contain reasons for the direction (Section 3(3)).
UASL & ISP License: As laid out in the Telegraph Act and subsequent Rules.

4. Principle - Adequacy: Public authorities should restrain themselves from adopting or implementing any measure of intrusion allowing access to communications or communications metadata that is not appropriate for fulfillment of the legitimate purpose that justified establishing that measure.

Indian Legislation: In relevant Indian legislation there are provisions that require direction for access to be specific, but there are no provisions that specifically prohibit government agencies from collecting and accessing information that is not appropriate for fulfillment of the stated purpose of the direction.

5. Principle - Competent Authority: Authorities capable of making determinations relating to communications or communications metadata must be competent and must act with independence and have adequate resources in exercising the functions assigned to them.

Indian Legislation: In relevant Indian legislation it is required that directions for access to be authorized by "competent authorities". The most common authority for authorizing orders for access is the Secretary to the Government of India in the Ministry of Home Affairs, but authorization can also come from other officials depending on the circumstance. The fact that authorization for access to communications content is not from a judge has been a contested topic, as in many countries a judicial order is the minimum requirement for access to communication content. It is unclear from the legislation if adequate resources are assigned to the competent authorities.

Below are summaries of relevant provisions:

The TA Rules 2007: Under the Telegraph Act the authorizing authorities are:

The Secretary to the Government of India in the Ministry of Home Affairs at the Central Level
The Secretary to the State Government in charge of the Home Department in the case of the State Government.
In unavoidable circumstances an order for interception may only be made by an officer not below the rank of a Joint Secretary to the Government of India who has been authorized by the Union Home Secretary or the State Secretary.
In remote areas or for operational reasons where obtaining prior directions for interception is not feasible the head or the second senior most officer of the authorized security agency at the Central level and the officers authorized in this behalf and not below the rank of Inspector of General Police. (Section 1(2)).
ITA Interception and Monitoring Rules: Under the ITA Rules related to the interception, monitoring, and decryption of communications, the competent authorities for authorizing directions are:
- The Secretary in the Ministry of Home Affairs in case of the Central Government.
- The Secretary in charge of the Home Department, in case of a State Government or Union Territory.
- In unavoidable circumstances any officer not below the rank of the Joint Secretary to the Government of India who has been authorized by the competent authority.
- In remote areas or for operational reasons where obtaining prior directions is not feasible, the head or the second senior most officer of the security and law enforcement agency at the Central level or the officer authorized and not below the rank of the inspector General of Police or an officer of equivalent rank at the State or Union territory level. (Section 3).
ITA Monitoring and Collecting Traffic Data Rules: Under the ITA Rules related to the monitoring and collecting of traffic data, the competent authorities who can issue and authorize directions are:
- The Secretary to the Government of Indian in the Department of Information Technology under the Ministry of Communications and Information Technology. (Section 2(d)).
- An employee of an intermediary may complete the following if it is in relation to the services that he is providing including: accessing stored information from computer resource for the purpose of implementing information security practices in the computer resource, determining any security breaches, computer contaminant or computer virus, undertaking forensic of the concerned computer resource as a part of investigation or internal audit. Accessing or analyzing information from a computer resource for the purpose of tracing a computer resource or any person who has contravened or is suspected of having contravened or being likely to contravene any provisions of the Act that is likely to have an adverse impact on the services provided by the intermediary. (Section 9 (2)).
UASL & ISP License: As laid out in the Telegraph Act and subsequent Rules.

6. Principle - Proportionality: Public authorities should only order the preservation and access to specifically identified, targeted communications or communications metadata on a case-by-case basis, under a specified legal basis. Competent authorities must ensure that all formal requirements are fulfilled and must determine the validity of each specific attempt to access or receive communications or communications metadata, and that each attempt is proportionate in relation to the specific purposes of the case at hand. Communications and communications metadata are inherently sensitive and their acquisition should be regarded as highly intrusive. As such, requests should at a minimum establish a) that there is a very high degree of probability that a serious crime has been or will be committed; b) and that evidence of such a crime would be found by accessing the communications or communications metadata sought; c) other less invasive investigative techniques have been exhausted; and d) that a plan to ensure that the information collected will be only that information reasonably related to the crime and that any excess information collected will be promptly destroyed or returned. Neither the scope of information types, the number or type of persons whose information is sought, the amount of data sought, the retention of that data held by the authorities, nor the level of secrecy afforded to the request should go beyond what is demonstrably necessary to achieve a specific investigation.

Indian Legislation: In relevant Indian legislation there are no comprehensive provisions that ensure proportionality of the surveillance of communications but there are provisions that contribute to ensuring proportionality. These include provisions requiring: time frames for how long law enforcement can retain accessed and collected material, directions to be issued only after there are no other means for acquiring the information, requests to contain reasons for the order, the duration for which an order can remain in force to be limited, and requests to be for specified purpose based on a particular set of premises. All of these provisions are found in the Telegraph Rules issued in 2007 and the ITA Procedures and Safeguards for Interception, Monitoring, and Decryption of Information Rules. None of these requirements are found in the UASL or ISP licenses, and many are missing from the ITA Safeguards for Monitoring and Collecting Traffic Data or Information Rules.

Though the above are steps to ensuring proportionality, Indian legislation does not provide details of how the proportionality of requests would be measured as recommended by the principle. For example, it is not required that requests for access demonstrate that evidence of the crime would be found by accessing the communications or communications metadata sought, and that information only related directly to the crime will be collected. Furthermore, Indian legislation does not place restrictions on the amount of data sought, nor the level of secrecy afforded to the request.

Below is a summary of the relevant provisions:

TA Rules 2007:

Service providers shall destroy record pertaining to directions for interception of message within two months of discontinuing the interception. (Section 19).
Directions for interception should only be issued only when it is not possible to acquire the information by any other reasonable means. (Section 3).
The interception must be of a message or class of message from and too one particular person that is specified or described in the order or one particular set of premises specified or described in the order. (Section 4).
The direction for interception will remain in force for a period of 60 days, or 180 days if the directions are renewed. (Section 6).
ITA Interception and Monitoring Rules:
- Any direction issued by the competent authority must contain reasons for such direction. (Section 7).
- The competent authority must consider all other possibilities of acquiring the information by other means, and the direction can only be issued when it is not possible to acquire the information by any other reasonable means. (Section 8).
- The direction of interception, monitoring, or decryption of any information generated, transmitted, received, or stored in any computer resource etc., as may be specified or described in the direction. (Section 9).
- The directions for interception, monitoring, or decryption will remain in force for a period of 60 days, or 180 days if the directions are renewed. (Section 10).
ITA Traffic and Monitoring Rules:
- Any direction issued by the competent authority must contain reasons for such direction. (Section 3(3)).
- Every record including electronic records pertaining to such directions for monitoring or collection of traffic data shall be destroyed after the expiry of nine months by the designated officer. Except when the information is needed for an ongoing investigation, the person in charge of a computer resource shall destroy records within a period of six months of discontinuing the monitoring. (Section 8).

7. Principle - Due process: Due process requires that governments must respect and guarantee an individual’s human rights, that any interference with such rights must be authorized in law, and that the lawful procedure that governs how the government can interfere with those rights is properly enumerated and available to the general public.(9) While criminal investigations and other considerations of public security and safety may warrant limited access to information by public authorities, the granting of such access must be subject to guarantees of procedural fairness. Every request for access should be subject to prior authorization by a competent authority, except when there is imminent risk of danger to human life.(10)

Indian Legislation: In the relevant Indian legislation the only guarantee for due process is that every request for access must be subject to prior authorization by a competent authority.

TA Rules 2007:

All orders for interception must be issued by the Secretary to the Government of India in the Ministry of Home Affairs.
ITA Interception and Monitoring Rules:
- All orders for interception must be issued by the Secretary to the Government of India in the Ministry of Home Affairs.
ITA Monitoring of Traffic Rules:
- The Secretary to the Government of India in the Department of Information Technology under the Ministry of Communications and Information Technology is the competent authority for authorizing orders.

8. Principle - User notification: Notwithstanding the notification and transparency requirements that governments should bear, service providers should notify a user that a public authority has requested his or her communications or communications metadata with enough time and information about the request so that a user may challenge the request. In specific cases where the public authority wishes to delay the notification of the affected user or in an emergency situation where sufficient time may not be reasonable, the authority should be obliged to demonstrate that such notification would jeopardize the course of investigation to the competent judicial authority reviewing the request. In such cases, it is the responsibility of the public authority to notify the individual affected and the service provider as soon as the risk is lifted or after the conclusion of the investigation, whichever is sooner.

Indian Legislation: In relevant Indian legislation there are no provisions that require the government or service providers to notify the user that a public authority has requested his or her communication data.

9. Principle - Transparency about use of government surveillance: The access capabilities of public authorities and the process for access should be prescribed by law and should be transparent to the public. The government and service providers should provide the maximum possible transparency about the access by public authorities without imperiling ongoing investigations and with enough information so that individuals have sufficient knowledge to fully comprehend the scope and nature of the law, and when relevant, challenge it. Service providers must also publish the procedure they apply to deal with data requests from public authorities.

Indian Legislation: In relevant Indian legislation there are no requirements that access capabilities of the government and the process for access must be transparent to the public. Nor are service providers required to publish the procedure applied to handle data requests from public authorities.

10. Principle - Oversight: An independent oversight mechanism should be established to ensure transparency of lawful access requests. This mechanism should have the authority to access information about public authorities' actions, including, where appropriate, access to secret or classified information, to assess whether public authorities are making legitimate use of their lawful capabilities, and to publish regular reports and data relevant to lawful access. This is in addition to any oversight already provided through another branch of government such as parliament or a judicial authority. This mechanism must provide – at minimum – aggregate information on the number of requests, the number of requests that were rejected, and a specification of the number of requests per service provider and per type of crime. (11)

Indian Legislation: In relevant Indian legislation there are requirements for a review committee to be established. The review committee must meet on a bi-monthly basis and review directions to ensure that they are in accordance with the prescribed law. Currently, it is unclear from the legislation if the review committees have the authority to access information about public authorities’ actions, and currently the review committee does not publish aggregate information about the number of requests, the number of requests that were rejected, and a specification of the number of requests per service provider and per type of crime. These standards are recommended by the principle.

The relevant provisions are summarized below:

TA Rules 2007:

A review committee will be constituted by a state government that consists of a chief secretary, secretary of law, secretary to the state government. The review committee shall meet at least once in two months. If the committee finds that directions are not in accordance with the mandated provisions, then the committee can order the destruction of the directions. (Section 17). Any order issued by the competent authority must contain reasons for such directions and a copy be forwarded to the concerned review committee within a period of seven working days. (Section 2).
ITA Interception and Monitoring Rules:
- Any direction issued by the competent authority must be forwarded to the review committee within a period of seven working days from issuing. The review committee is the same as constituted under rule 419A of the Indian Telegraph Rules, 1951. The review committee must meet bi-monthly and determine whether directions are in accordance with the ITA Act. If the review committee finds that the directions are not in accordance with the Act, it may issue an order for the destruction of the copies of accessed information and set aside the directions. (Section 22).
ITA Traffic Monitoring Rules:
- Any direction issued by the competent authority must be forwarded to the review committee within a period of seven working days from issuing. The review committee is the same as constituted under rule 419A of the Indian Telegraph Rules, 1951. The review committee must meet bi-monthly and determine whether directions are in accordance with the ITA Act. If the review committee finds that the directions are not in accordance with the Act, it may issue an order for the destruction of the copies of accessed information and set aside the directions. (Section 7).

11. Principles - Integrity of communications and systems: It is the responsibility of service providers to transmit and store communications and communications metadata securely and to a degree that is minimally necessary for operation. It is essential that new communications technologies incorporate security and privacy in the design phases. In order, in part, to ensure the integrity of the service providers’ systems, and in recognition of the fact that compromising security for government purposes almost always compromises security more generally, governments shall not compel service providers to build surveillance or monitoring capability into their systems. Nor shall governments require that these systems be designed to collect or retain particular information purely for law enforcement or surveillance purposes. Moreover, a priori data retention or collection should never be required of service providers and orders for communications and communications metadata preservation must be decided on a case-by-case basis. Finally, present capabilities should be subject to audit by an independent public oversight body.

Indian Legislation: In relevant Indian legislation there are a number of security measures that must be put in place but these are predominantly actions that must be taken by service providers, and do not pertain to intelligence agencies. Furthermore, many provisions found in the ITA Procedure and Safeguards for Interception, Monitoring, and Decryption of Information Rules, and the ISP and UASL licenses include requirements for service providers to provide monitoring facilities and technical assistance, require information to be retained specifically for law enforcement purposes, and require service providers to comply with a-priori data retention mandates. In the ISP and UASL license, service providers are audited and inspected to ensure compliance with requirements listed in the license, but it unclear from the legislation if the access capabilities of government or governmental agencies are audited by an independent public oversight body. This standard is recommended by the principle.

Relevant provisions are summarized below:

TA Rules 2007: The service provider must put in place internal checks to ensure that unauthorized interception of messages does not take place. (Section 14) Service providers are also responsible for actions of their employees. In the case of unauthorized interception or a breach in security, service providers can be held liable for up to three years in prison, fines, and revocation of the service providers licenses depending on the nature and scale of the violation. (Section 20, 20A 21, 23).

ITA Interception and Monitoring Rules: The intermediary or person in charge of the computer resources must put in place adequate and effective internal checks to ensure that unauthorized interception of communications does not take place and extreme secrecy is maintained and utmost care and precaution taken in the matter of interception or monitoring or decryption of information as it affects privacy of citizens and also that it is handled only by the designated officers of the intermediary. (Section 20).

ITA Traffic Monitoring Rules: The intermediary or person in charge of the computer resources must put in place adequate and effective internal checks to ensure that unauthorized interception of communications does not take place and extreme secrecy is maintained and utmost care and precaution taken in the matter of interception or monitoring or decryption of information as it affects privacy of citizens and also that it is handled only by the designated officers of the intermediary. (Section 5&6).

UASL License: The intermediary or service provider is responsible for ensuring the protection of privacy of communication and to ensure that unauthorized interception of messages does not take place. (Section 39.1, Section 39.2, Section 41.4).

ISP License: The ISP has the responsibility of ensuring that unauthorized interception of messages does not take place. (Section 32.1) The ISP must take all necessary steps to safeguard the privacy and confidentiality of an information about a third party and its business and will do its best endeavor to ensure that no information, except what is necessary is divulged, and no employee of the ISP seeks information other than is necessary for the purpose of providing service to the third party. (Section 32.2) The ISP must also take necessary steps to ensure that any person acting on its behalf observe confidentiality of customer information. (Section 32.3).

Provisions requiring the provision of facilities, assistance, and retention:

ITA Interception and Monitoring Rules:

The intermediary must provide all facilities, co-operation for interception, monitoring, and decryption of information mentioned in the direction (Section 13(2)).
If a decryption direction or copy is handed to the decryption key holder to whom the decryption direction is addressed by the nodal officer, the decryption key holder must disclose the decryption key or provide the decryption assistance. (Section 17).

ITA Monitoring of Traffic Rules:

The intermediary must extend all facilities, co-operation and assistance in installation, removal and testing of equipment and also enable online access to the computer resource for monitoring and collecting traffic data or information. (Section 4(7)).

UASL License:

The service provider cannot employ bulk encryption equipment in its network, and any encryption equipment connected to the licensee’s network for specific requirements must have prior evaluation an approval of the licensor. (Section 39.1).
The service provider must provide all tracing facilities to trace nuisance, obnoxious or malicious calls, messages or communications transported through the equipment and network to authorized officers of the government for purposes of national security.(Section 40.4).
Suitable monitoring equipment as may be prescribed for each type of system used will be provided by the service provider for monitoring as and when required by the licensor. (Section 41.7).
The designated person of the Central/State Government as conveyed to the Licensor from time to time in addition to the licensor or its nominee shall have the right to monitor the telecommunication traffic in every MSC/Exchange/MGC/MG. The service provider must make arrangements for the monitoring of simultaneous calls by Government security agencies. In case the security agencies intend to locate the equipment at the service provider’s premises for facilitating monitoring, the service provider should extend all support in this regard including space and entry of the authorized security personnel. The interface requirements as well as features and facilities as defined by the licensor should be implemented by the service provider for both data and speech. Presently, the service provider should ensure suitable redundancy in the complete chain of monitoring equipment for trouble free operations of monitoring of at least 210 simultaneous calls for seven security agencies. (Section 41.10).
The service provider must also make the following records available: called/calling party mobile/PSTN numbers, Time/date and duration of interception, location of target subscribers, telephone numbers if any call-forwarding feature has been invoked by the target subscriber, data records for even failed attempts, and call data record of roaming subscribers. (Section 41.10).
The service provider shall provide the facility to carry out surveillance of Mobile Terminal activity within a specified area. (Section 41.11).
The complete list of subscribers must be made available by the service provider on their website to authorized intelligence agencies. This list must be updated on a regular basis. Hard copies of the list must also be made available to security agencies when requested. (Section 41.14). The database of subscribers must also be made available to the licensor or its representatives. (Section 41.16).
The service provider must maintain all commercial records with regard to the communications exchanged on the network. All records must be archived for at least one year. (Section 41.17).
Calling Line Identification must be provided and the network should also support Malicious Call Identification. (Section 41.18).
Information about bulk connections must be forwarded to the VTM Cell of DoT, DDG (Security) DoT, and any other officer authorized by the Licensor from time to time as well as Security Agencies on a monthly basis (Section 41.19).
Subscribers having CLIR should be listed in a password protected website with their complete address and details so that authorized Government agencies can view or download for detection and investigation of misuse. (Section 41.19(iv)).
The service provider must provide traceable identities of their subscribers. If the subscriber is roaming from another foreign company, the Indian Company must try to obtain traceable identities from the foreign company as part of its roaming agreement. (41.20 (ix)).
On request by the licensor or any other agency authorized by the licensor, the licensee must be able to provide the geographical location (BTS location) of any subscriber at any point of time. (41.20 (x))
Suitable technical devices should be made available at the Indian end to designated security agency/licensor in which a mirror image of the remote access information is available on line for monitoring purposes. (41.20 (xiv)).
A complete audit trail of the remote access activities pertaining to the network operated in India should be maintained for a period of six months and provided on request to the licensor. (Section 41.20 (xv)).
For monitoring traffic, the service provider should provide access of their network and other facilities as well as to books of accounts to the security agencies. (Section 41.20 (xx)).

ISP License:

The ISP must ensure that Bulk Encryption is not deployed by ISPs. Individuals/groups /organizations can use encryption up to 40 bit key length without obtaining permission from the licensor. If encryption equipments higher than this limit are deployed, individuals/groups/organizations must obtain prior written permission from the licensor and deposit the decryption key. (Section 2.2(vii)).
The ISP must furnish to the licensor/TRAI on demand documents, accounts, estimates, returns, reports, or other information. (Section 9.1).
The ISP will provide tracing facilities to trace nuisance, obnoxious or malicious calls, messages or communications transported through his equipment and network when such information is necessary for investigations or detection of crimes and in the interest of national security. (Section 33.4).
The ISP will provide the necessary facilities for continuous monitoring of the system, as required by the licensor or its authorized representatives. (Section 30.1).
The ISP shall provide necessary facilities depending upon the specific situation at the relevant time to the Government to counteract espionage, subversive acts, sabotage or any other unlawful activity. (Section 34.1).
In the interests of security, suitable monitoring equipment as may be prescribed for each type of system used, which will be provided by the licensee. (Section 34.4).
The designated person of the Central/State Government or its nominee will have the right to monitor the telecommunication traffic. The ISP will make arrangements for monitoring simultaneous calls by Government security agencies. (Section 34.6).
The ISP must install infrastructure in the service area with respect to: Internet telephony services offered by the ISP for processing, routing, directing, managing, authenticating the internet telephony calls including the generation of Call Details Record (CDR), called IP address, called numbers, date , duration, time and charges of internet telephony calls. (Section 34.7).
ISPs must maintain a log of all users connected and the service that they are using (mail, telnet, http etc.). The ISPs must log every outward login or telnet through their computers. These logs as well as copies of all the packets originating from the Customer Premises Equipment of the ISP must be made available in real time to the Telecom Authority. (Section 34.8).
The ISP should provide the facility to carry out surveillance of Mobile Terminal activity within a specified area. (Section 34.9).
The complete list of subscribers must be made available by the ISP on their website so that intelligence agencies can obtain the subscriber list at any time. (Section 34.12).
The list of Internet leased line customers and sub-costumers must be placed on a password protected website with the following information: Name of customer, IP address allotted, bandwidth provided, address of installation, date of installation, contact person with phone number and email. This information should be accessible to authorized Government agencies. (Section 34.13).
Monitoring of high UDP traffic value and to check for cases where upstream UDP traffic is similar to downstream UDP traffic and monitor such customer monthly with physical verification and personal identity. (Section 34.15).
The licensor will have access to the database relating to the subscribers of the ISP. The ISP must make available at any instant the details of the subscribers using the service. (Section 34.22).
The ISP must maintain all commercial records with regard to the communications exchanged on the network for at least one year and will be destroyed unless directed otherwise. (Section 34.23).
Every international gateway with a route/switch having a capacity of 2Mbps must be equipped with a monitoring Centre at the cost of the ISP. The cost of meeting the requirements of the security agencies, the cost of maintenance of the monitoring equipment and infrastructure must be borne by the ISP. (Section 34.27 (a(i)).
Office space of 10 by 10 feet with adequate power supply and air-conditioning must be provided by the ISP free of cost. (Section 34.27 (a(ii)) One local exclusive telephone must be made available by the ISP at the monitoring centre at the cost of the ISP. (Section 34.27 (a(iii)).
Each route/switch of the ISP should be connected by the LAN operating at the same speed as the router/switch; the monitoring equipment will be connected to this network. (Section 34.27 (a(v)).
The ISP must provide traceable identity of their subscribers. In the case of roaming subscribers the ISP must try to obtain the traceable identity of roaming subscribers from the foreign company. (Section 34.27 (ix)).
On request of the licensor or any other authorized agency, the ISP must be able to provide the geographical location of any subscriber (BTS location of wireless subscriber) at a given point of time. (Section 34.27 (x)).
Suitable technical devices should be made available to designated security agencies in which a mirror image of the remote access information is available on line for monitoring purposes. (Section 34.27 (xiv)).
A complete audit trail of the remote access activities pertaining to the network operated in India should be maintained for a period of six months and provided on request. (Section 34.27 (xv)).
ISPs must provide access of their network and other facilities, as well as books to security agencies. (Section 34.27 (xx)).

12. Principle - Safeguards for international cooperation: In response to changes in the flows of information and the technologies and services that are now used to communicate, governments may have to work across borders to fight crime. Mutual legal assistance treaties (MLATs) should ensure that, where the laws of more than one state could apply to communications and communications metadata, the higher/highest of the available standards should be applied to the data. Mutual legal assistance processes and how they are used should also be clearly documented and open to the public. The processes should distinguish between when law enforcement agencies can collaborate for purposes of intelligence as opposed to sharing actual evidence. Moreover, governments cannot use international cooperation as a means to surveil people in ways that would be unlawful under their own laws. States must verify that the data collected or supplied, and the mode of analysis under MLAT, is in fact limited to what is permitted. In the absence of an MLAT, service providers should not respond to requests of the government of a particular country requesting information of users if the requests do not include the same safeguards as providers would require from domestic authorities, and the safeguards do not match these principles.

Indian Legislation: India currently has signed 32 MLAT treaties with other countries, each with its own provisions and conditions relating to access to information. The provisions of the Information Technology Act 2000 apply to any contravention of the Act that is committed outside of India, thus the Rules related to interception, monitoring, decryption etc. would apply to any contravention of the Act outside of India. The provisions of the Indian Telegraph Act only apply to communications within India, but the licenses do specify when information held by service providers cannot be transferred across borders.

Below is a summary of the relevant provisions:

ITA 2000: The Act will extend to the whole of India, and applies to any offence or contravention committed outside India by any person. (Section 1(2))

UASL License: The service provider cannot transfer any accounting information relating to the subscriber or user information to any person or place outside of India (this does not restrict a statutorily required disclosure of financial nature. (section (41.20 (viii))

ISP License: For security reasons, domestic traffic of such entities as identified by the licensor will not be hauled or route to any place outside of India. (Section 34.28 (iii)) ISPs shall also not transfer accounting information relating to the subscriber or user information to any person or place outside of India (this does not restrict a statutorily required disclosure of financial nature) (Section 34.28 (viii))

13. Principle - Safeguards against illegitimate access: To protect individuals against unwarranted attempts to access communications and communications metadata, governments should ensure that those authorities and organizations who initiate, or are complicit in, unnecessary, disproportionate or extra-legal interception or access are subject to sufficient and significant dissuasive penalties, including protection and rewards for whistleblowers, and that individuals affected by such activities are able to access avenues for redress. Any information obtained in a manner that is inconsistent with these principles is inadmissible as evidence in any proceeding, as is any evidence derivative of such information.

Indian Legislation: Though relevant Indian legislation does provide penalty for unauthorized interception or access, the penalty applies only to service providers, and does not hold governmental agencies responsible. Currently there are no avenues of redress for the individual, and there are no protections or rewards for whistleblowers. Both of these safeguards are recommended by the principle.

The relevant provisions are summarized below:

TA Rules 2007: The Telegraph Act: The service provider must put in place internal checks to ensure that unauthorized interception of messages does not take place. (Section 14) Service providers are also responsible for actions of their employees. In the case of unauthorized interception or a breach in security on the part of the service provider, service providers can be held liable with penalty of imprisonment from 1 to 3 years and or a fine of rs.500 – 1000 depending on the exact violation. (Section 20, 20A, 23, and 24 Indian Telegraph Act).

ITA Interception and Monitoring Rules: The intermediary must be responsible for the actions of their employees and in the case of violation pertaining to the maintenance of secrecy and confidentiality of intercepted material or unauthorized interception, monitoring, or decrypting of information – the intermediary will be held liable under the relevant provisions of the laws in force. (Section 21).

ITA Traffic Monitoring Rules: The intermediary must be responsible for the actions of their employees and in the case of violation pertaining to the maintenance of secrecy and confidentiality of intercepted material or unauthorized interception, monitoring, or decrypting of information – the intermediary will be held liable under the relevant provisions of the laws in force. (Section 6).

UASL License:

In order to maintain privacy of voice and data, monitoring must be done in accordance with the 2007 Rules established under the Indian Telegraph Act, 1885. (Section 41.20 (xix)).
Any damage arising from the failure of the service provider to provider tracing assistance to the government for purposes of national security is payable by the service provider. (Section 40.4).

ISP License:

In order to maintain the privacy of voice and data, monitoring can only be carried out after authorization by the Union Home Secretary or Home Secretaries of the State/Union Territories. (Section 34.28 (xix)).
The ISP indemnifies the licensor against all actions brought against the licensor for breach of privacy or unauthorized interruption of data transmitted by the subscribers. (Section 8.4).
Any damages that occur from non-compliance on the part of the ISP must be paid by the ISP. (Section 33.4).

14. Principle - Cost of surveillance: The financial cost of providing access to user data should be borne by the public authority undertaking the investigation. Financial constraints place an institutional check on the overuse of orders, but the payments should not exceed the service provider’s actual costs for reviewing and responding to orders, as such would provide a perverse financial incentive in opposition to user’s rights.

Indian Legislation: In India, the ISP and the UASL licenses specifically state that the cost of providing facilities must be borne by the service provider. Though the ITA Interception and Monitoring Rules do require intermediaries to provide facilities, it is not clear from the Rules where the burden of the cost will fall. Currently, there are no requirements that the cost of access to user data should be borne by the public authority undertaking the investigation. This standard is recommended by the principle.

Below are summaries of relevant provisions:

UASL License:

Any damage arising from the failure of the service provider to provider tracing assistance to the government for purposes of national security is payable by the service provider. (Section 40.4).
Suitable monitoring equipment as may be prescribed for each type of system used will be provided by the service provider for monitoring as and when required by the licensor. (Section 41.7).
The hardware and software required for the monitoring of calls must be engineered, provided/installed, and maintained by the service provider at the service providers cost. However the respective Government instrumentality must bear the cost of the user end hardware and leased line circuits from the MSC/Exchange/MGC/MG to the monitoring centers to be located as per their choice in their premises. (Section 41.10).
The service provider must ensure that the necessary provision (hardware/software) is available in their equipment for doing the Lawful Interception and monitoring from a centralized location. (Section 41.20 (xvi)).
ISP License:
- Any damages that occur from non-compliance on the part of the ISP must be paid by the ISP. (Section 33.4).
- The hardware at the ISP end and the software required for monitoring of calls must be engineered, provided/installed, and maintained by the ISP. (Section 34.7).
- Every international gateway with a route/switch having a capacity of 2Mbps must be equipped with a monitoring Centre at the cost of the ISP. The cost of meeting the requirements of the security agencies, the cost of maintenance of the monitoring equipment and infrastructure must be borne by the ISP. (Section 34.27 (a(i)).
- Office space of 10 by 10 feet with adequate power supply and air-conditioning must be provided by the ISP free of cost. (Section 34.27 (a(ii)) One local exclusive telephone must be made available by the ISP at the monitoring centre at the cost of the ISP. (Section 34.27 (a(iii)).

For more details visit https://cis-india.org/internet-governance/blog/comparison-of-indian-legislation-and-draft-principles-on-surveillance-of-communications

Net Neutrality and Privacy

divij — 2014-03-20T05:01:58Z

The highly contentious and polarising debate on net-neutrality will have a large impact on shaping the future of the internet and ultimately on the users of the internet. One important issue which needs to be prioritized while debating the necessity or desirability of a legal regime which advocates net-neutrality is its implication on privacy.

The principle behind net-neutrality, simply put, is that the data being transmitted to and from the user should be treated equally, i.e. that data carriage, at the level of ISP’s, should be ‘dumb’. This would mean that internet service providers cannot discriminate between different data based on the content of the data. Without the principle of net-neutrality being followed, ISP’s would become the ‘internet gatekeepers’, choosing what data gets to reach the end-user and how. There are many arguments for favouring or disfavouring net-neutrality, however, advocates of privacy on the internet should be wary of the possible implications of endorsing a non-neutral internet and allowing greater network management by ISP’s. So, how does the net-neutrality debate affect privacy?

It all depends upon what kind of network management ISP’s employ. Deep Packet Inspection (DPI) is a method of data inspection which allows the network manager to scrutinize data at the application level, and in real time. As compared to shallow packet inspection, which identifies based on headers like IP addresses or protocols like TCP and UDP, which are analogous to envelopes on a letter, DPI would be akin to having access to the contents. DPI-based network management can identify the programs, software and applications being used, and what they are being used for in real time. Unlike any ordinary online service provider ISP’s are in the unique position of having comprehensive access to all of their customers’ data. Allowing DPI-based network management for prioritizing certain data or applications, an almost certain outcome if net-neutrality is weakened, would mean that ISP’s would be able to intercept and scrutinize any and all user data, which would reveal substantial information about the user, and would be a serious blow to privacy. While DPI can have several benefits in its application (such as finding and fighting malware or viruses), but where it is used, must be for a targeted and legitimate aim. Even where DPI is not used, if network discrimination is allowed, based on a user-to-user basis it would require inspecting the IP addresses of the user, which can also be a problematic intrusion of privacy, especially since the ISP also has other data like addresses and names of users which it can use to identify them.

Privacy may not necessarily be affected through non-neutral internet systems, but in all probability, with the growth of systems like the DPI and commercial incentives for “gatekeeper ISP’s” who are in a position to profit greatly from an ability to scrutinize and discriminate between data, it is likely that it will. In India, though government ISP’s like MTNL and BSNL deny using DPI,[1] it’s likely that it is still applied by others, and that the government is aware of this (http://www.theinquirer.net/inquirer/news/2161541/indian-isps-block-104-websites). Even as the TRAI advocates and supports net-neutrality, Indian ISP’s seem to be heading the other way.[2] Before the trend becomes the norm, it’s high time for a comprehensive discussion about how policies should be framed for keeping the internet a more neutral, and more private, space.

References

Apar Gupta, TRAI(ing) to keep it neutral, http://www.iltb.net/2010/09/traiing-keep-it-neutral/
For a lay discussion on Deep Packet Inspection and net-neutrality, visit http://arstechnica.com/gadgets/2007/07/deep-packet-inspection-meets-net-neutrality/

For more details visit https://cis-india.org/internet-governance/blog/net-neutrality-and-privacy

Privacy worries cloud Facebook's WhatsApp Deal

sunil — 2014-03-20T05:59:28Z

Privacy activists in the United States have asked the competition regulator or the Federal Trade Commission to put on hold Facebook's acquisition of WhatsApp. Why have they done this when Facebook has promised to leave WhatsApp untouched as a standalone app?

Read the original published in the Economic Times on March 14, 2014

Activists have five main concerns.

Facebook has a track record of not keeping its promises to users.
The ethos of both companies when it comes to privacy is diametrically opposite.
The probability that WhatsApp messages and content will be intercepted because of Facebook's participation in NSA's PRISM spying programme.
Facebook slurping WhatsApp's large repository of phone numbers.
Two hundred trackers already monitor your internet use when you are not using Facebook and now they tracking mobile use much more granularly. This week the Indian competition regulator (CCI) also told the media that the acquisition would be subject to scrutiny. However, unlike the US regulator the Indian regulator does not have the mandate to examine the acquisition from a privacy perspective.

LIRNEAsia research in Indonesia paints a very similar picture to one we have in India. When Indonesian mobile phone users were asked if they used Facebook they answered in affirmative. Then the very same users were asked if they used the internet and they replied in negative. A large number of Facebook users in these other similar economies are trapped within what are called "walled gardens."

Walled gardens allow mobile phone subscribers without data connections to get access to a single over-the-top service provider like Facebook because their telcom provider has an arrangement. Software such as Facebook on every phone makes it possible for feature phone users to also enter the walled garden.

According to Facebook it "is a fast and easyto-use native app that works on more than 3,000 different types of feature phones from almost every handset manufacturer that exists today."

Unlike North American and European users of Facebook - who freely roam the "world wild web" and then choose to visit Facebook when they want to many Indian users will first experience data services in a domesticated fashion within a walled garden.

Whether or not they will wander in the wild when they are have full access to the internet remains to be seen. But given our poor rates of penetration, dogmatic insistence on network neutrality at this early stage of internet adoption may not be the right way to maximise welfare and consumer interest.

Fortunately for Facebook and unfortunately for us, India still does not have a comprehensive data protection or horizontal privacy law. The Justice AP Shah Committee that was constituted by the Planning Commission in October 2012 recommended that the Privacy Act articulate national privacy principles and establish the office of the Privacy Commissioner. It further recommended that data protection and surveillance be regulated for both the private sector and the state.

Since then the Department of Personnel and Training has updated the draft bill to implement these recommendations and has been working towards consensus within government.

Since we still don't have our own privacy regulator we will have to depend on foreign data protection authorities and privacy commissioners to protect us from the voracious appetite for personal data of over-the-top service providers like Facebook This is woefully insufficient because they will not act on harm caused to Indian consumers or be aware of how Facebook acts differently in the Indian market.

As we approach the first general election in India when social media will play a small but influential role it would have been excellent if we had someone to look out for our right to privacy.

For more details visit https://cis-india.org/internet-governance/blog/economic-times-march-14-2014-sunil-abraham-privacy-worries-cloud-facebook-whatsapp-deal

Leaked Privacy Bill: 2014 vs. 2011

elonnai — 2014-04-01T10:52:41Z

The Centre for Internet and Society has recently received a leaked version of the draft Privacy Bill 2014 that the Department of Personnel and Training, Government of India has drafted.

Note: After obtaining a copy of the leaked Privacy Bill 2014, we have replaced the blog "An Analysis of the New Draft Privacy Bill" which was based off of a report from the Economic Times, with this blog post.

This represents the third leak of potential privacy legislation for India that we know of, with publicly available versions having leaked in April 2011 and September 2011.

When compared to the September 2011 Privacy Bill, the text of the 2014 Bill includes a number of changes, additions, and deletions. Below is an outline of significant changes from the September 2011 Privacy Bill to the 2014 Privacy Bill:

Scope: The 2014 Bill extends the right to Privacy to all residents of India. This is in contrast to the 2011 Bill, which extended the Right to Privacy to citizens of India. The 2014 Bill furthermore recognizes the Right to Privacy as a part of Article 21 of the Indian Constitution and extends to the whole of India, whereas the 2011 Bill did not explicitly recognize the Right to Privacy as being a part of Article 21, and excluded Jammu and Kashmir from its purview.
Definitions: The 2014 Bill includes a number of new definitions, redefines existing terms, and deletes others.

Terms that have been added in the 2014 Bill and the definitions

Personal identifier: Any unique alphanumeric sequence of members, letters, and symbols that specifically identifies an individual with a database or a data set.
Legitimate purpose: A purpose covered under this Act or any other law for the time being in force, which is certain, unambiguous, and limited in scope for collection of any personal data from a data subject.
Competent authority : The authority which is authorized to sanction interception or surveillance, as the case may be, under this Act or rules made there under or any other law for the time being in force.
Notification: Notification issued under this Act and published in the Official Gazette
Control : And all other cognate forms of expressions thereof, means, in relation to personal data, the collection or processing of personal data and shall include the ability to determine the purposes for and the manner in which any personal data is to be collected or processed.
Telecommunications system: Any system used for transmission or reception of any communication by wire, radio, visual or other electromagnetic means but shall not include broadcasting services.
Privacy standards: The privacy standards or protocols or codes of practice. developed by industry associations.

Terms that have been re-defined in the 2014 Bill from the 2011 Bill and the 2014 Bill definitions

Communication data:The data held or obtained by a telecommunications service provider in relation to a data subject including the data usage of the telecommunications
Data subject : Any living individual, whose personal data is controlled by any person
Interception: In relation to any communication in the course of its transmission through a telecommunication system, any action that results in some or all of the contents of that communication being made available, while being transmitted, to a person other than the sender or the intended recipient of the communication.
Person: Any natural or legal person and shall include a body corporate, partnership, society, trust, association of persons, Government company, government department, urban local body, or any other officer, agency or instrumentality of the state.
Sensitive personal data: Personal data relating to: (a) physical and mental health including medical history, (b) biometric, bodily or genetic information, (c) criminal convictions (d) password, (e) banking credit and financial data (f) narco analysis or polygraph test data, (g) sexual orientation. Provided that any information that is freely available or accessible in public domain or to be furnished under the Right to Information Act 2005 or any other law for time being in force shall not be regarded as sensitive personal data for the purposes of this Act.
Individual: a resident of Indian
Covert surveillance: covert Surveillance" means obtaining private information about an individual and his private affairs without his knowledge and includes: (i) directed surveillance which is undertaken for the purposes of specific investigation or specific operation in such a manner as is likely to result in the obtaining of private information about a person whether or not that person was specifically identified in relation to the investigation or operation; (ii) intrusive surveillance which is carried out by an individual or a surveillance device in relation to anything taking place on a residential premise or in any private vehicle. It also covers use of any device outside the premises or a vehicle wherein it can give information of the same quality and detail as if the device were in the premises or vehicle; (iii) covert human intelligence service which is information obtained by a person who establishes or maintains a personal or other relationship with an individual for the covert purpose of using such a relationship to obtain or to provide access to any personal information about that individual
Re-identify: means the recovery of data from an anonymised data, capable of identifying a data subject whose personal data has been anonymised;
Process: “process" and all other cognate forms of expressions thereof, means any operation or set of operations, whether carried out through automatic means or not by any person or organization, that relates to:(a) collation, storage, disclosure, transfer, updating, modification, alteration or use of personal data; or (b) the merging, linking, blocking, degradation or anonymisation of personal data;
Direct marketing: Direct Marketing means sending of a commercial communication to any individual
Data controller: any person who controls, at any point in time, the personal data of a data subject but shall not include any person who merely provides infrastructure for the transfer or storage of personal data to it data controller;
Government: the Central Government or as the case may be, the State Government and includes the Union territory Administration, local authority or any agency and instrumentality of the Government;

Terms that have been removed from the 2014 Bill that were in the 2011 Bill and the 2011 definition:

Consent: Includes implied consent
Maintain: Includes maintain, collect, use, or disseminate.
Data processor: In relation to personal data means any person (other than the employee of the data controller), who processes the data on behalf of the data controller.
Local authority: A municipal committee, district board, body of port commissioners, council, board or other authority legally entitled to, or entrusted by the Government with, the control or management of a municipal or local fund.
Prescribed: Prescribed by rules made under this Act.
Surveillance: Surveillance undertaken through installation and use of CCTVs and other system which capture images to identify or monitor individuals (this was removed from the larger definition of surveillance.)
DNA: Cell in the body of an individual, whether collected from a cheek, cell, blood cell, skin cell or other tissue, which allows for identification of such individual when compared with other individual.

Terms that have remained broadly (with some modification) the same between the 2014 Bill and 2011 Bill (as per the 2014 Bill definition):

Authority: The Data Protection Authority of India
Appellate tribunal: the Cyber Appellate Tribunal established under Sub-Section (1) of section n48 of the Information Technology Act, 2000.
Personal data: Any data which relates to a data subject, if that data subject can be identified from that data, either directly or indirectly, in conjunction with other data that the data controller has or is likely to have and includes any expression of opinion about such data subject.
Member: Member of the Authority
Disclose: and all other cognate forms of expression thereof, means disclosure, dissemination, broadcast, communication, distribution, transmission, or make available in any manner whatsoever, of personal data.
Anonymised: The deletion of all data that identifies the data subject or can be used to identify the data subject by linking such data to any other data of the data subject, by the data controller.

Exceptions to the Right to Privacy: According to the 2011 Bill, the exceptions to the Right to Privacy included:

Sovereignty, integrity and security of India, strategic, scientific or economic interest of the state
Preventing incitement to the commission of any offence
Prevention of public disorder or the detection of crime
Protection of rights and freedoms of others
In the interest of friendly relations with foreign state
Any other purpose specifically mentioned in the Act.

The 2014 Bill reflects almost all of the exceptions defined in the 2011 Bill, but removes ‘detection of crime’ from the list of exceptions. The 2014 Bill also qualifies that the application of each exception must be adequate, relevant, and not excessive to the objective it aims to achieve and must be imposed on the manner prescribed – whereas the 2011 Bill stated only that the application of exceptions to the Right to Privacy cannot be disproportionate to the purpose sought to be achieved.

Acts not to be considered deprivations of privacy: The 2011 Bill lists five instances that will not be considered a deprivation of privacy - namely

For journalistic purposes unless it is proven that there is a reasonable expectation of privacy,
Processing data for personal or household purposes,
Installation of surveillance equipment for the security of private premises,
Disclosure of information via the Right to Information Act 2005,
And any other activity exempted under the Act.

The 2014 limits these instances to:

The processing of data purely for personal or household purposes,
Disclosure of information under the Right to Information Act 2005,
And any other action specifically exempted under the Act.

Privacy Principles: Unlike the 2011 Bill, the 2014 Bill defines nine specific privacy principles: notice, choice and consent, collection limitation, purposes limitation, access and correction, disclosure of information, security, openness, and accountability. The Privacy Principles will apply to all existing and evolving practices.

Provisions for Personal Data: Both the 2011 Bill and the 2014 Bill have provisions that apply to the processing of personal and sensitive personal data. The 2011 Bill includes provisions addressing the:

Collection of personal data,
Processing of personal data,
Data quality,
Provisions relating to sensitive personal data,
Retention of personal data,
Sharing (disclosure) of personal data,
Security of personal data,
Notification of breach of security,
Access to personal data by data subject,
Updation of personal data by data subject
Mandatory processing of data,
Trans border flows of personal data.

Of these, the 2014 Bill broadly (though not verbatim) reflects the 2011 Bill provisions relating to the:

Collection of personal data,
Processing of personal data,
Access to personal data,
Updating personal data
Retention of personal data
Data quality,

The 2014 Bill has further includes provisions addressing:

Openness and accountability,
Choice,
Consent,
Exceptions for personal identifiers.

The 2014 Bill has made changes to the provisions addressing:

Provisions relating to sensitive personal data,
Sharing (disclosure of personal data),
Notification of breach of security,
Mandatory processing of data
Security of personal data
Trans border flows of personal data.

The changes that have been made have been mapped out below:

Provisions Relating to Sensitive Personal Data: The 2011Bill and 2014 Bill both require authorization by the Authority for the collection and processing of sensitive personal data. At the same time, both Bills include a list of circumstances under which authorization for the collection and processing of sensitive personal data is not required. On the whole, this list is the same between the 2011 Bill and 2014 Bill, but the 2014 Bill adds the following circumstances on which authorization is not needed for the collection and processing of sensitive personal data:

For purposes related to the insurance policy of the individual if the data relates to the physical or mental health or medical history of the individual and is collected and processed by an insurance company.
Collected or processed by the Government Intelligence agencies in the interest of the sovereignty, integrity, security or the strategic, scientific or economic interest of India.

The 2014 Bill also allows the Authority to specify additional regulations for sensitive personal data, and requires that any additional transaction sought to be performed with the sensitive personal information requires fresh consent to first be obtained. The 2014 Bill carves out another exception for Government agencies, allowing disclosure of sensitive personal data without consent to Government agencies mandated under law for the purposes of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.

Notification of Breach of Security: The provisions relating to the notification of breach of security in the 2014 Bill differ from the 2011 Bill. Specifically, the 2014 Bill removes the requirement that data controllers must publish information about a data breach in two national news papers. Thus, in the 2014 Bill, data controllers must only inform the data protection authority and affected individuals of the breach.

Notice: The 2014 Bill changes the structure of the notice mechanism – where in the 2011 Bill, prior to the processing of data, data controllers had to take all reasonable steps to ensure that the data subject was aware of the following:

The documented purposes for which such personal data is being collected
Whether providing of personal data by the data subject is voluntary or mandatory under law or in order to avail of any product or service
The consequences of the failure to provide the personal data
The recipient or category of recipients of the personal data
The name and address of the data controller and all persons who are or will be processing information on behalf of the data controller
If such personal data is intended to be transferred out of the country, details of such transfer.

In contrast the 2014 Bill provides that before personal data is collected, the data controller must give notice of:

What data is being collected and
The legitimate purpose for the collection.

If the purpose for which the data was collected has changed the data controller will then be obligated to provide the data subject with notice of:

The use to which the personal data will be put
Whether or not the personal data will be disclosed to a third party and if so the identity of such person
If the personal data being collected is intended to be transferred outside India and the reasons for doing so, how the transfer helps in achieving the legitimate purpose and whether the country to which such data is transferred has suitable legislation to provide for adequate protection and privacy of the data.
The security and safeguards established by the data controller in relation to the personal data
The processes available to a data subject to access and correct his personal data
The recourse open to a data subject, if he has any complaints in respect of collection or processing of the personal data and the procedure relating thereto
The name, address, and contact particulars of the data controller and all persons who will be processing the personal data on behalf of the data controller.

Disclosure of personal data: Though titled as ‘sharing of personal data’ both the 2011 Bill and 2014 Bill require consent for the disclosure of personal information, but list exceptional circumstances on which consent is not needed. In the 2011 bill, the relevant provision permits disclosure of personal data without consent only if (i) the sharing was a part of the documented purpose, (ii) the sharing is for any purpose relating to the exceptions to the right to privacy or (iii) the Data Protection Authority has authorized the sharing. In contrast, the 2014 Bill permits disclosure of personal data without consent if (i) such disclosure is part of the legitimate purpose (ii) such disclosure is for achieving any of the objectives of section 5 (iii) the Authority has by order authorized such disclosure (iv) the disclosure is required under any law for the time being in force (v) the disclosure is made to the Government Intelligence agencies in the interest of the sovereignty, integrity, security or the strategic, scientific or economic interest of India. As a safeguard, the 2014 Bill requires that any person to whom personal information is disclosed, whether a resident or not, must adhere to all provisions of the Act. Furthermore, the disclosure of personal data must be limited to the extent which is necessary to achieve the purpose for which the disclosure is sought and no person can make public any personal data that is in its control.

Transborder flow of information: Though both the 2011 Bill and the 2014 Bill require any country that data is transferred to must have equivalent or stronger data protection standards in place, the 2014 Bill carves out an exception for law enforcement and intelligence agencies and the transfer of any personal data outside the territory of India, in the interest of the sovereignty, integrity, security or the strategic, scientific or economic interest of India.

Mandatory Processing of Data: Both the 2011 Bill and 2014 Bill have provisions that address the mandatory processing of data. These provisions are similar, but the 2014 Bill includes a requirement that data controllers must anonymize personal data that is collected without prior consent from the data subject within a reasonable time frame after collection.

Security of Personal Data: The provision relating to the security of personal information in the 2014 Bill has been changed from the 2011 Bill by expanding the list and type of breaches that must be prevented, but removing requirements that data controllers must ensure all contractual arrangements with data processors specifically ensure that the data is maintained with the same level of security.

Conditions on which provisions do not apply: Both the 2011Bill and 2014 Bill define conditions on which the provisions of updating personal data, access, notification of breach of security, retention of personal data, data quality, consent, choice, notice, and right to privacy will not apply to personal data. Though the 2011 Bill and 2014 Bill reflect the same conditions, the 2014 Bill carves out an exception for Government Intelligence Agencies - stating that the provisions of updating personal data, access to data by the data subject, notification about breach of security, retention of personal data, data quality, processing of personal data, consent, choice, notice, collection from an individual will not apply to data collected or processed in the interest of the sovereignty, integrity, security or the strategic, scientific or economic interest of India.
Privacy Officers: Unlike the 2011 Bill, the 2014 Bill defines the role of the privacy officer that must be established by every data controller for the purpose of overseeing the security of personal data and implementation of the provisions of the Act.
Power of Authority to Exempt: Both the 2011 Bill and 2014 Bill contain provisions that enable the Authority to waive the applicability of specific provisions of the Act. The circumstances on which this can be done are based on the exceptions to the Right to Privacy in both the 2011 and 2014 Bill. To this extent, the 2014 Bill differs slightly from the 2011 Bill, by removing the power of the Authority to exempt for the ‘detection of crime’ and ‘any other legitimate purpose mentioned in this Act’ .

The Data Protection Authority: The 2011 Bill and 2014 Bill both establish Data Protection Authorities, but the 2014 Bill further clarifies certain aspects of the functioning of the Authority and expands the functions and the powers of the Authority. For example, new functions of the Authority include:

Auditing any or all personal data controlled by the data controller to assess whether it is being maintained in accordance with the Act,
Suggesting international instruments relevant to the administration of the Act,
Encouraging industry associations to evolve privacy standards for self regulations, adjudicating on disputes arising between data controllers or between individuals and data controllers.

The 2014 Bill also expands the powers of the Data Protection Authority – importantly giving him the power to receive, investigate complaints about alleged violations of privacy and issue appropriate orders or directions.

At the same time, the 2014 Bill carves out an exception for Government Intelligence Agencies and Law Enforcement agencies – preventing the Authority from conducting investigations, issuing appropriate orders or directions, and adjudicating complaints in respect to actions taken by the Government Intelligences Agencies and Law Enforcement, if for the objectives of (a) sovereignty, integrity or security of India; or(b) strategic, scientific or economic interest of India; or(c) preventing incitement to the commission of any offence, or (d) prevention of public disorder, or(e) the investigation of any crime; or (f) protection of rights and freedoms of others; or (g) friendly relations with foreign states; or (h) any other legitimate purpose mentioned in this Act.

This power is instead vested with a court of competent jurisdiction.

The National Data Controller Registry: The 2014 Bill removes the National Data Controller Registry and requirements for data controllers to register themselves and oversight of the Registry by the Data Protection Authority.
Direct Marketing: Both the 2011 and 2014 Bills contain provisions regulating the use of personal information for direct marketing purposes. Though the provisions are broadly the same, the 2011 Bill envisions that no person will undertake direct marketing unless he/she is registered in the ‘National Data Registry’ and one of the stated purposes is direct marketing. As the 2014 Bill removes the National Data Registry, the 2014 Bill now requires that any person undertaking direct marketing must have on record where he/she has obtained personal data from.
Interception of Communications: Though maintaining some of the safeguards defined in the 2011 Bill for interception, 2014 Bill changes the interception regime envisioned in the 2011 Bill by carving out a wide exception for organizations monitoring the electronic mail of employees, removing provisions requiring the interception take place only for the minimum period of time required for achieving the purposes, and removing provisions excluding the use of intercepted communications as evidence in a court of law. Similar to the 2011 Bill, the 2014 Bill specifies that the principles of notice, choice and consent, access and correction, and openness will not apply to the interception of communications.
Video Recording Equipment in public places: Unlike the 2011 Bill, which addressed only the use of CCTV’s, the 2014 Bill addresses the installation and use of video recording equipment in public places. Though both the 2011 Bill and 2014 Bill both prevent the use of recording equipment and CCTVs for the purpose of identifying an individual, monitoring his personal particulars, or revealing personal, or otherwise adversely affecting his right to privacy - the 2014 Bill requires that the use of recording equipment must be in accordance with procedures, for a legitimate purpose, and proportionate to the objective for which the equipment was installed.

The 2014 Bill makes a broad exception to these safeguards for law enforcement agencies and government intelligence agencies in the interest of the sovereignty, integrity, security or the strategic, scientific, or economic interest of India.

Privacy Standards and Self Regulation: The 2014 Bill establishes a specific mechanism of self regulation where industry associations will develop privacy standards and adhere to them. For this purpose, an industry ombudsman should be appointed. The standards must be in conformity with the National Privacy Principles and the provisions of the Privacy Bill. The developed standards will be submitted to the Authority and the Authority may frame regulations based on the standards. If an industry association has not developed privacy standards, the Authority may frame regulations for a specific sector.
Settlement of Disputes and Appellate Tribunal: The 2014 Bill makes significant change to the process for settling disputes from the 2011 Bill. In the 2014 Bill an Alternative Dispute Mechanism is established where disputes between individuals and data controllers are first addressed by the Privacy Officer of each Data Controller or the industry level Ombudsman. If individuals are not satisfied with the decision of the Ombudsman they may take the complaint to the Authority. Individuals can also take the complaint directly to the Authority if they wish. If an individual is aggrieved with the decision of the Authority, by a privacy officer or ombudsman through the Alternative Dispute Resolution mechanism, or by the adjudicating officer of the Authority, they may approach the Appellate Tribunal. Any order from the Appellate Tribunal can be appealed at a high court.

In the 2011 Bill disputes between the data controller and an individual can be taken directly to the Appellate Tribunal and orders from the Authority can be appealed at the Tribunal. There is not further path for appeal to an order of the tribunal.

Offences and Penalties: The 2014 Bill changes the structure of the offences and penalties section by breaking the two into separate sections - one addressing offences and one addressing penalties while the 2011 Bill addressed offences and penalties in the same section.

Offences: The 2014 Bill penalizes every offence with imprisonment and a fine and empowers a police officer not below the rank of Deputy Superintendent of Police to investigate any offence, limits the courts ability to take cognizance of an offence to only those brought by the Authority, requires that the Court be no lower than a Chief Metropolitan Magistrate or a Chief Judicial Magistrate, and permits courts to compound offences. The 2014 Bill further specifies that any offence that is punishable with three years in prison and above is cognizable, and offences punishable with three years in prison are bailable. . Under the 2014 Bill offences are defined as:

Unauthorized interception of communications
Disclosure of intercepted communications
Undertaking unauthorized Covert Surveillance
Unauthorized use of disclosure of communication data

The offences defined under the Act are reflected in the 2011 Bill, but the time in prison and fine is higher in the 2014 Bill.

Penalties: The 2014 Bill provides a list of penalties including:

Penalty for obtaining personal data on false pretext
Penalty for violation of conditions of license pertaining to maintenance of secrecy and confidentiality by telecommunications service providers
Penalty for disclosure of other personal information
Penalties for contravention of directions of the Authority
Penalties for data theft
Penalties for unauthorised collection, processing, and disclosure of personal data
Penalties for unauthorized use of personal data for direction marketing. These penalties reflect the penalties in the 2011 bill, but prescribe higher fines

Adjudicating Officer: Unlike the 2011 Bill that did not have in place an adjudicating officer, the 2014 Bill specifies that the Chairperson of the Authority will appoint a Member of the Authority not below the Rank of Director of the Government of India to be an adjudicating officer. The adjudicating officer will have the power to impose a penalty and will have the same powers as vested in a civil court under the Code of Civil Procedure. Every proceeding before the adjudicating officer will be considered a judicial processing. When adjudicating the officer must take into consideration the amount of disproportionate gain or unfair advantage, the amount of loss caused, the respective nature of the default

Civil Remedies and compensation: Both the 2011 and 2014 Bill contain provisions that permit an individual to pursue a civil remedy, but the 2014 Bill limits these instances to - if loss or damage has been suffered or an adverse determination is made about an individual due to negligence on complying with the Act, and provides for the possibility that the contravening parties will have to provide a public notice of the offense.

The 2014 Bill removes provisions specifying that individuals that have suffered loss due to a contravention by the data controller of the Act are entitled to compensation.

Exceptions for intelligence agencies: Unlike the 2011 Bill, the 2014 Bill includes an exception for Government Intelligence Agencies and Law Enforcement Agencies – stating that the Authority will not have the power to conduct investigations, issue appropriate orders and directions or otherwise adjudicate complaints in respect of action taken by the Government intelligence agencies and Law Enforcement agencies for achieving any of the objectives that reflect the defined exceptions to privacy.

The Centre for Internet and Society welcomes many of the changes that are reflected in the Privacy Bill 2014, but are cautious about the wide exceptions that have been carved out for law enforcement and intelligence agencies in the Bill.

In 2012, the Report of Group of Expert s on Privacy was developed for the purpose of informing a privacy framework for India. As such the Centre for Internet and Society will be analyzing in upcoming posts the draft Privacy Bill 2014 and the recommendations in the Report of the Group of Experts on Privacy.

For more details visit https://cis-india.org/internet-governance/blog/leaked-privacy-bill-2014-v-2011

How to Engage in Broadband Policy and Regulatory Processes

praskrishna — 2014-04-03T06:07:04Z

LIRNEasia with the support of the Ford Foundation offered a four-day course in Gurgaon from March 7 to 10, 2014. Sunil Abraham taught on Surveillance and Privacy.

Click to see Sunil Abraham's presentation on Surveillance and Privacy. Also read it on LIRNE asia website here.

Goal

To enable members of Indian civil-society groups (including academics and those from the media) to marshal available research and evidence for effective participation in broadband policy and regulatory processes including interactions with media, thereby facilitating and enriching policy discourse on means of increasing broadband access by the poor.

Outcomes

The objective of the course is to produce discerning and knowledgeable consumers of research who are able to engage in broadband policy and regulatory processes. The course will benefit those working in government and at operators as well.

At the end of the course attendees will:

Be able to find and assess relevant research & evidence

Be able to summarize the research in a coherent and comprehensive manner
Have an understanding of broadband policy and regulatory processes in India
Have the necessary tools to improve their communication skills
Have some understanding of how media function and how to effectively interact with media

Participants will be formed into teams on day1. Both group assignments are connected.

The first assignment requires each group to research on a National Broadband Network (NBN) assigned to them (one of US, Singapore, Hong Kong, Brazil, South Africa, Korea or Colombia) and writing it up based on a template that will be provided. Each team will have to present their findings about the NBN at the end of day 2.

The second assignment is to be performed by teams. It is an oral presentation, accompanied by a policy brief of two pages max. at a mock public hearing at which the Indian Department of Telecommunications (DoT) is seeking input on the question of subsidizing fiber-to-the-home (FTTH) as the second phase of the current INR 20,000 Crore (USD 4 Billion) National Optical Fiber Network initiative. Each team will be assigned a role and they should present the recommendations from the point of view of the assigned ‘role’. All presentations must be evidence based. It is expected that participants will use what they learnt about other NBNs on day 2 to support their argument. Additional research must be conducted on Days 3 and 4.

	Day1 (March 7)	Day2 (March 8)	Day3 (March 9)	Day4 (March 10)
09.00 10.30	S1 Introduction (Rohan Samarajiva RS)	S5 Interrogating supply-side indicators (RS & RLG)	S8 Indian broadband policy & regulatory environment in relation to comparator countries (Satyen Gupta SG)	S13 Lessons from Mexico (Ernesto Flores EF)
10.30 11.00	Break	Break	Break	Break
11.00 12.00	S2 Research on significance of broadband/Internet (Payal Malik PM)	S6 Assessing & summarizing research (RS & NK)	S9 Research on subsidies in broadband eco system (PM)	S14 Spectrum policy debates (Martin Cave (MC)
12.00 13.00	S3 Finding research (Nilusha Kapugama NK)	S7 The art of media interaction (RS)	S10 Making policy & doing regulation (SG & Rajat Kathuria RK) panel discussion	S15 Framing issues (RS)
13.00 14.00	Lunch	Lunch	Lunch	Lunch
14.00 15.00	A1 Group formation; Assignments explained and introduction of Broadband Website (Roshanthi Lucas Gunaratne RLG)	A2 Rewriting research summaries & preparing presentations	S11 Surveillance and Privacy (RS & Sunil Abraham SA)	A5 Mock public hearing (RS & panel)
15.00 15.30	Break	Break	Break	Break
15.30 17.00	S4 Demand-side research (NK)	A3 Presentation & critique of research summaries (RS & Panel)	S12 International policy debates on Internet and broadband (RS)	A5 Mock public hearing & critique (RS & panel)
17.00 onwards	Group work	Group work	Group work	Certificate dinner

Faculty

Rohan Samarajiva, PhD
Rohan Samarajiva, was the founding CEO (2004 - 2012) and Chair (2004 – onwards) of LIRNEasia.

Previously he was the Team Leader at the Sri Lanka Ministry for Economic Reform, Science and Technology (2002-04) responsible for infrastructure reforms, including participation in the design of the USD 83 million e Sri Lanka Initiative. He was Director General of Telecommunications in Sri Lanka (1998-99), a founder director of the ICT Agency of Sri Lanka (2003-05), Honorary Professor at the University of Moratuwa in Sri Lanka (2003-04), Visiting Professor of Economics of Infrastructures at the Delft University of Technology in the Netherlands (2000-03) and Associate Professor of Communication and Public Policy at the Ohio State University in the US (1987-2000). He was Policy Advisor to the Ministry of Post and Telecom in Bangladesh (2007-09).

He serves as Senior Advisor to Sarvodaya (Sri Lanka’s largest community based organization) on ICT matters. Samarajiva is a Board Member of Communication Policy Research south, an initiative to identify and foster policy intellectuals in emerging Asia. He serves on the editorial boards of seven academic journals.

His full CV can be found at http://lirneasia.net/wp-content/uploads/2007/12/CVApril1long.pdf

Martin Cave, PhD
Martin Cave is a regulatory economist specialising in competition law and in the network industries, including airports, broadcasting, energy, posts, railways, telecommunications and water. He has published extensively in these fields, and has held professorial positions at Warwick Business School, University of Warwick, UK, and the Department of Economics, Brunel University, UK. In 2010/11, Martin held the BP Centennial Chair at the London School of Economics, based in the Department of Law. He is now Visiting Professor at Imperial College Business School.

He is a Deputy Chair of the Competition Commission from January 2012. He has provided expert advice to governments, competition authorities, regulators and firms around the world, focussing particularly upon the communications industries. This work has included reviews of spectrum policies for the Governments of Australia, Canada and the UK; advice on market analysis and access remedies to a large number of regulators in Asia, Australia, Europe and Latin America, including the European Commission. He has provided advice and expert testimony in competition and sector-specific regulatory proceedings to a number of major international firms in Asia, Australasia and Europe. He has also advised UK ministers on matters relating to the water sector, housing, legal services and airports, and advised regulators in the railway and energy sectors. He was a founder member of the Academic Advisory Committee of the Brussels-based think tank, the Centre for Regulation in Europe (www.cerre.eu). In 2009 he was awarded the OBE for public service.

His full CV available on http://www.martincave.org.uk/index.php

Payal Malik
Payal Malik is a Senior Research Fellow of LIRNEasia and an Associate Professor of Economics at the Delhi University. She is currently on deputation to the Competition Commission of India. She is also associated with National Council of Applied Economic Research and Indicus Analytics. She received her Master of Philosophy (M.Phil.), and MA in Economics from the Delhi School of Economics and BA in Economics from Lady Shriram College, University of Delhi. She also has a MBA in Finance from the University of Cincinnati.

She has several years of research experience on the issues of competition and regulation in network industries like power, telecommunication and water. In addition, she has done considerable research on the ICT sector. Recently she has been actively engaged in competition policy research. At LIRNEasia, she has led research on measuring India’s telecom sector and regulatory performance, including a study on Universal Service Instruments. She has written both for professional journals as well as for the economic press. Currently she is a regular columnist for the Financial Express, India and a referee for the Information Technologies and International Development journal published by University of Southern California, Annenberg. Click here to download a detailed version of CV.

Satyen Gupta
Satyen Gupta is the founder and Secretary General, NGN Forum, India. Previously he was the chief of Corporate Affairs, Sterlite Technologies Ltd and headed the Regulatory and Govt. Affairs for BT global Services for SAARC Region and handled Licencing, Regulation, compliance, competition and Industry Advocacy issues. He is also a member, Advisory Board of Creation and Implementation of National Optical Fibre Network for the government of India (2011 onwards). From 2000-2006 he served as the Principle Advisor, Telecom Regulatory Authority of India at the level of additional secretary to the government of India and headed the fixed network division. He is the author of “Everything Over IP-All you want to know about NGN” (2011).

He has conducted and taught many courses on telecommunication technologies, policy and regulation. He is also a Govt. Affairs and Regulatory advocate. He graduated with Hons, in Engineering in 1979 from NIT, Kurukshetra University, INDIA and went on to complete his post graduate studies in Electronics Design Technology at CEDT, Indian Institute of Science, Bangalore.

Rajat Kathuria, PhD
Rajat Kathuria is Director and Chief Executive at Indian Council for Research on International Economic Relations (ICRIER), New Delhi. He has over 20 years experience in teaching and 10 years experience in economic policy, besides research interests on a range of issues relating to regulation and competition policy. He worked with Telecom Regulatory Authority of India (TRAI) during its first eight years (1998-2006) and gained hands on experience with telecom regulation in an environment changing rapidly towards competition. The role entailed analysis of economic issues relating to telecom tariff policy, tariff rebalancing, interconnection charges and licensing policy. Market research and questionnaire development and analysis formed an integral part of this exercise. It also involved evaluation of macro level initiatives for transforming the telecom industry. He wrote a number of consultation papers which eventually formed the basis of tariff and interconnection orders applicable to the industry. He has an undergraduate degree in Economics from St. Stephens College, a Masters from Delhi School of Economics and a PhD degree from the University of Maryland, College Park.

Ernesto Flores, PhD
Ernesto M. Flores-Roux majored in Mathematics from the National University of Mexico (UNAM), obtained partial credits in a Masters in Economics (ITAM), and received his PhD in Statistics from The University of Chicago (1993). From 1993 to 2004, he worked for McKinsey & Co., Inc. (Mexico, Brazil), one of the most prestigious international consulting firms, first as a Consultant, then as Partner, and finally as the Partner in charge of McKinsey's Rio de Janeiro office. He specialized in several aspects of the telecommunications industry, including regulation, planning, strategy, and marketing. He assisted the governments of Mexico and Brazil in their deregulation and privatization processes. In 2004, he joined Telefonica, first as Director of Marketing and Strategy in Mexico and then transferring to Telefónica's operations in Peru, China (Beijing), and Brazil. In 2008 he joined the Ministry of Communications and Transport (SCT) in Mexico as Chief of Staff of the Deputy Minister of Communications. In 2009 he joined CIDE (Centro de Investigación y Docencia Económicas, Mexico City) as an associate professor of CIDE's telecommunications program (Telecom CIDE). He has published several papers in telecommunications policy and has written reports for the IDB, GSMA, UN/CEPAL , Ahciet, CAF, OECD, as well as other publications in industry and academic journals. In 2011 he became a member of the Advisory Council of the Mexican telecommunications regulator (Cofetel – Comisión Federal de Telecomunicaciones).

Sunil Abraham
Sunil Abraham is the Executive Director of Bangalore based research organization, the Centre for Internet and Society. He founded Mahiti in 1998, a company committed to creating high impact technology and communications solutions. Today, Mahiti employs more than 50 engineers. Sunil continues to serve on the board. Sunil was elected an Ashoka fellow in 1999 to 'explore the democratic potential of the Internet' and was also granted a Sarai FLOSS fellowship in 2003. Between June 2004 and June 2007, Sunil also managed the International Open Source Network, a project of United Nations Development Programme's Asia-Pacific Development Information Programme serving 42 countries in the Asia-Pacific region.

Nilusha Kapugama
Nilusha Kapugama is a Research Manager at LIRNEasia and manages the electricity component of the 2012-2014 IDRC Project on ‘Achieving e-inclusion by improving government service delivery & exploring the potential of “big data” for answering development questions’.

She is also working on a systematic review looking at the economic impacts of mobile phones. Previously she managed the Knowledge Based Economy project at LIRNEasia, which looked at the information and knowledge gaps in agriculture supply chains. She also worked on CPR south, LIRNEasia’s capacity-building initiative to develop Asia-Pacific expertise and knowledge networks in ICT policy regulation. She has also done research on broadband quality indicators and national regulatory authority (NRA) website indicators. She has also worked on LIRNEasia’s Virtual Organization Project. She has experience organizing international conferences and training courses.

She holds a master’s degree in development economics and policy from the University of Manchester, UK.

Roshanthi Lucas Gunaratne
Roshanthi is a Research Manager at LIRNEasia and is currently managing the Ford Foundation Funded project on Giving Broadband Access to the Poor in India.

She is also contributing to the IDRC Customer Lifecycle Management Practices Project by conducting research on customer lifecycle management practices in telecommunication sector in Bangladesh.

Before joining LIRNEasia, Roshanthi worked at the Global Fund to fight AIDS, Tuberculosis and Malaria, Geneva, Switzerland as a Strategic Information Officer. She contributed to the process of defining the Global Fund Key Performance Indicators, and also worked on improving the performance measurements of their grants. Prior to that, she worked as a telecom project manager at Dialog Telecom, and Suntel Ltd in Sri Lanka. As Suntel she managed the design and implementation of corporate customer projects.

She holds a MBA from the Judge Business School, University of Cambridge, UK and a BSc. Eng (Hons) specializing in Electronics and Telecommunication from the University of Moratuwa, Sri Lanka.

Resource Materials

Bauer, Johannes M.; Kim, Junghyun; & Wildman, Steven S. (2005). An integrated framework for assessing broadband policy options. MICH. ST. L. REV. 21, pp. 21-50. http://www.msulawreview.org/PDFS/2005/1/Bauer-Kim.pdf

Broadband Commission (2012). The state of broadband 2012: Achieving digital inclusion for all. http://www.broadbandcommission.org/Documents/bb-annualreport2012.pdf

Government of India, Department of Telecommunications (2012). National Telecom Policy 2012. http://www.dot.gov.in/ntp/NTP-06.06.2012-final.pdf

Government of India, Department of Telecommunications (2004). Broadband policy. http://www.dot.gov.in/ntp/broadbandpolicy2004.htm

Junio, Don Rodney (2012). Does a National Broadband Plan Matter? A Comparative Analysis of Broadband Plans in Hong Kong and Singapore http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2146566

InfoDev. Broadband strategies toolkit. http://broadbandtoolkit.org/en/toolkit/contents

Samarajiva, Rohan (2010). Leveraging the budget telecom network business model to bring broadband to the people, Information Technology and International Development, 6, special edition: 93-97. http://itidjournal.org/itid/article/view/630/270

For more details visit https://cis-india.org/news/how-to-engage-in-broadband-policy-and-regulatory-processes

European Union Draft Report Admonishes Mass Surveillance, Calls for Stricter Data Protection and Privacy Laws

divij — 2014-09-30T08:52:45Z

Ever since the release of the “Snowden files”, the secret documents evidencing the massive scale of surveillance undertaken by America’s National Security Agency and publically released by whistle-blower Edward Snowden, surveillance in the digital age has come to the fore of the global debate on internet governance and privacy.

The Committee on Civil Liberties, Justice and Home Affairs of the European Parliament in its draft report on global surveillance has issued a scathing indictment of the activities of the NSA and its counterparts in other member nations and is a welcome stance taken by an international body that is crucial to the fight against surveillance.

The "European Parliament Draft Report on the US NSA surveillance programme, surveillance bodies in various Member States and their impact on EU citizens’ fundamental rights and on transatlantic cooperation in Justice and Home Affairs" released on the 8^th of January, 2014, comprehensively details and critiques the mass surveillance being undertaken by government agencies in the USA as well as within the EU, from a human rights and privacy perspective. The report examines the extent to which surveillance systems are employed by the USA and EU member-states, and declares these systems in their current avatars to be unlawful and in breach of international obligations and fundamental constitutional rights including "the freedom of expression, of the press, of thought, of conscience, of religion and of association, private life, data protection, as well as the right to an effective remedy, the presumption of innocence and the right to a fair trial and non-discrimination".

Furthermore, the report points to the erosion of trust between the EU and the US as well as amongst member states as an outcome of such secret surveillance, and criticises and calls for a suspension of the data-sharing and transfer agreements like the Terrorist Finance Tracking Program (TFTP), which share personal information about EU citizens with the United States, after examining the inadequacy of the US Safe Harbour Privacy principles in ensuring the security of such information.

After considering the secret and unregulated nature of these programmes, the report points to the need of restricting surveillance systems and criticizes the lack of adequate data protection laws and privacy laws which adhere to basic principles such as necessity, proportionality and legality.. It also questions the underlying motives of these programmes as mere security-tools and points to the possible existence of political and economic motives behind their deployment. Recognizing the pitfalls of surveillance and the terrible potential for misuse, the report "condemns in the strongest possible terms the vast, systemic, blanket collection of the personal data of innocent people, often comprising intimate personal information; emphasises that the systems of mass, indiscriminate surveillance by intelligence services constitute a serious interference with the fundamental rights of citizens; stresses that privacy is not a luxury right, but that it is the foundation stone of a free and democratic society; points out, furthermore, that mass surveillance has potentially severe effects on the freedom of the press, thought and speech, as well as a significant potential for abuse of the information gathered against political adversaries."

Amongst the recommendations in the 51-page report are calls for a prohibition of mass surveillance and bulk data collection, and an overhaul of the existing systems of data-protection across the European Union and in the US to recognize and strengthen the right to privacy of their citizens, as well as the implementation of democratic oversight mechanisms to check security and intelligence agencies. It also calls for a review of data-transfer programmes and ensuring that standards of privacy and other fundamental rights under the European constitution are met. The committee sets out a 7-point plan of action, termed the European Digital Habeus Corpus for Protecting Privacy, including adopting the Data Protection Package, suspending data transfers to the US until a more comprehensive data protection regime is through an Umbrella Agreement, enhancing fundamental freedoms of expression and speech, particularly for whistleblowers, developing a European Strategy for IT independence and developing the EU as a reference player for democratic and neutral governance of the internet.

Though this draft report has no binding legal value as yet, the scathing criticism has assisted in calling to the attention of the global community the complex issues of internet governance and privacy and surveillance, and generated debate and discourse around the need for an overhaul of the current system. The recent decision of the US government to ‘democratize’ the internet by handing control of the DNS root zone to an international body, and thereby relinquishing a large part of its means of controlling the internet, is just one example of the systemic change that this debate is generating.

For more details visit https://cis-india.org/internet-governance/blog/european-union-draft-report-admonishes-mass-surveillance

Cyber Dialogue Conference 2014

praskrishna — 2014-04-08T05:09:54Z

The Cyber Dialogue conference, presented by the Canada Centre for Global Security Studies at the Munk School of Global Affairs, University of Toronto, will convene an influential mix of global leaders from government, civil society, academia and private enterprise to participate in a series of facilitated public plenary conversations and working groups around cyberspace security and governance.

Malavika Jayaram is participating in this event being held on March 30 and 31, 2014. Full event details here.

After Snowden, Whither Internet Freedom?

A recent stream of documents leaked by former NSA contractor Edward Snowden has shed light on an otherwise highly secretive world of cyber surveillance. Among the revelations — which include details on mass domestic intercepts and covert efforts to shape and weaken global encryption standards — perhaps the most important for the future of global cyberspace are those concerning the way the U.S. government compelled the secret cooperation of American telecommunications, Internet, and social media companies with signals intelligence programs.

For American citizens, the NSA story has touched off soul-searching discussions about the legality of mass surveillance programs, whether they violate the Fourth and Fifth Amendments of the U.S. Constitution, and whether proper oversight and accountability exist to protect American citizens' rights. But for the rest of the world, they lay bare an enormous “homefield advantage” enjoyed by the United States — a function of the fact that AT&T, Verizon, Google, Facebook, Twitter, Yahoo!, and many other brand name giants are headquartered in the United States.

Prior to the Snowden revelations, global governance of cyberspace was already at a breaking point. The vast majority of Internet users — now and into the future — are coming from the world’s global South, from regions like Africa, Asia, Latin America, and the Middle East. Of the six billion mobile phones on the planet, four billion of them are already located in the developing world. Notably, many of the fastest rates of connectivity to cyberspace are among the world’s most fragile states and/or autocratic regimes, or in countries where religion plays a major role in public life. Meanwhile, countries like Russia, China, Saudi Arabia, Indonesia, India, and others have been pushing for greater sovereign controls in cyberspace. While a US-led alliance of countries, known as the Freedom Online Coalition, was able to resist these pressures at the Dubai ITU summit and other forums like it, the Snowden revelations will certainly call into question the sincerity of this coalition. Already some world leaders, such as Brazil’s President Rousseff, have argued for a reordering of governance of global cyberspace away from U.S. controls.

For the fourth annual Cyber Dialogue, we are inviting a selected group of participants to address the question, “After Snowden, Whither Internet Freedom?” What are the likely reactions to the Snowden revelations going to be among countries of the global South? How will the Freedom Online Coalition respond? What is the future of the “multi-stakeholder” model of Internet governance? Does the “Internet Freedom” agenda still carry any legitimacy? What do we know about “other NSA’s” out there? What are the likely implications for rights, security, and openness in cyberspace of post-Snowden nationalization efforts, like those of Brazil’s?

As in previous Cyber Dialogues, participants will be drawn from a cross-section of government (including law enforcement, defence, and intelligence), the private sector, and civil society. In order to canvass worldwide reaction to the Snowden revelations, this year’s Cyber Dialogue will include an emphasis on thought leaders from the global South, including Africa, Asia, Latin America, and the Middle East.

For more details visit https://cis-india.org/news/cyber-dialogue-conference-2014

Should Nandan Nilekani's Aadhaar project, for identity proof and welfare delivery, exist at all?

praskrishna — 2014-04-14T10:27:57Z

The foundation of Aadhaar—a Congress flagship project to give every Indian a unique identity number and then use it to deliver services—has been under assault in the past three months.

The article by M. Rajshekhar was published in the Economic Times on April 3, 2014. Sunil Abraham is quoted.

Political, legal, reputational.

The political backlash is coming from leaders of BJP, the Congress' principal rival. Meenakshi Lekhi and Ananth Kumar are not, by any stretch of the imagination, the first or the last word on policy matters in the BJP, but they mince no words when they say that if their party forms a government, it will trash Aadhaar —a project that has delivered a unique ID to half of India and on which Rs 3,800 crore has been spent.

Even as BJP's loose cannons fired, the Supreme Court repeated on March 24 that the government cannot make Aadhaar mandatory to access welfare services like pensions and LPG subsidy. The same day, investigative journalism portal Cobrapost aired videos that allegedly showed agencies agreeing to enrol people from neighbouring countries for a bribe.

The BJP piled on. "It (Aadhaar) has served no purpose. They have issued cards to illegal migrants. We want citizenship cards," says Prakash Javadekar, spokesperson of BJP. His party does not have an official policy line on Aadhaar as yet, but another of its leaders, Yashwant Sinha, headed the Parliamentary panel that, in 2011, severely criticised and rejected the draft bill that provided the legal framework for Aadhaar. "We are for direct benefit transfer but not on the basis of Aadhaar, which is a very badly-designed scheme," Sinha told CNBC-TV18 on January 31. "We will give it to all citizens of India on the basis of NPR."

On the campaign trail in Bangalore, Nandan Nilekani, the chief architect and implementer of Aadhaar, defends his work as the chairman of Unique Identification Authority of India (UIDAI). "Aadhaar is a pro-development and an anti-corruption platform," says Nilekani, who was brought in by the Congress high command in 2009 and is contesting these elections on a party ticket against BJP's Kumar in Bangalore South. "It is a pity that some vested interests with narrow political and other motives are trying to stall the project."

Lost in those binaries are the objectives of Aadhaar, to universalise identity proof and to use it to plug leakages in delivery of welfare services. UIDAI, led by a hands-on Nilekani, pursued this agenda with a certain authority, great speed and an overriding emphasis on technology, all of which delivered outcomes.

But they also contributed to shortcomings that saw the project stumble on its way and for which it is now being critiqued. "This is the only way transformation takes place," says K Koshy, who was part of the team that conceptualised Aadhaar and is now with Ernst & Young. "When you know the ultimate system is workable, you sort out the problems as you go along."

Except, given the political winds blowing, it's anyone's guess what the new dispensation will feel about Aadhaar and UIDAI, from where Nilekani resigned on March 13 and which is seeing many officers who came from other parts of the government, on deputation, returning. Will the new dispensation see Aadhaar as an idea that is sound but with parts that need strengthening? Or, will they see it as an idea that is, by itself, fallacious? "I don't know where this is going," says Abhijit Sen, member, Planning Commission, under which UIDAI is housed.

At one level, it's a political question. "The next Parliament will have to decide what UIDAI can and cannot do," says Sen. At another level, even that political answer will stem from the answers to three questions that go to the core of what Aadhaar was meant to be and where it fell short.

1. Does Aadhaar Provide a Unique and Definitive Identity?

Yes and no. UIDAI collects two sets of information from an individual. The first is biometrics: prints of all 10 fingers and a scan of the iris in both eyes. Biometric data, which is supposed to be unique to every individual, is used to assign a unique number to the individual. The second set is basic personal information: name, address, father's name, date of birth and address. Individuals can show existing documents—like voter's I-card or passport —as verification. For those who did not have identification documents, UIDAI allowed certain people to attest for them.

Aadhaar is better at identifying individuals through their biometrics than ensuring the accuracy of their add-on data. This is partly due to its design. When Aadhaar was being conceptualised, says Shrikant Nadhamuni, who headed technology for UIDAI: "We wanted to move the ID game—from a state where some people had no ID and others had paper ID to something beyond even what Singapore had, in the form of smart cards, to online. Like biometric. Which is the future.

Here, your presence is enough to vet your ID." This is also partly due to how UIDAI did its enrolments. Shortly after taking charge, Nilekani announced UIDAI would issue 600 million Aadhaar numbers by March 2014. The initial plan was that the National Population Register (NPR), which conducts the decadal Census and which is housed under the ministry of home, would do the enrolments— capturing biometrics and information— and UIDAI would only issue the numbers.

Soon after, Nilekani decided he could not meet his 600 million target if he waited for NPR to give him biometric packets, and offered to do enrolments too. To meet the target, UIDAI wanted to outsource enrolment to multiple vendors. And compared to NPR, UIDAI collected very little demographic data. UIDAI appointed public and private companies as enrolment agencies. Quality issues arose. "90% of the larger enrolment agencies offloaded the work to local, small-time guys," says the head of a Gurgaon-based enrolment agency, not wanting to be named.

Instances of incomplete addresses, spelling mistakes, people bribing enrolment staff to obtain numbers, emerged. "There is always a trade off between inclusion and accuracy," says Nilekani. "And the fact that these errors happened only shows that the gates were kept wide enough to ensure there would be no exclusion." "The Aadhaar database is based on very weak data," says Sunil Abraham, the head of Bangalore-based Centre for Internet and Society, an Internet and governance think-tank. "It is basically linking biometrics to a person and the name/address he claims as his." This weakness started showing up as the government began to deliver welfare services by transferring money directly into bank accounts of beneficiaries, using Aadhaar. The first step was to add the Aadhaar number to the department and bank databases.

Reddy Subramanyam, joint secretary of NREGA, tried to seed Aadhaar numbers into his database of NREGA workers. "The current matching is just 25-30%." The mismatch arises because, say, the name will be S Kumar in one and Sunil Kumar in another. Aadhaar is "less ID project and more identification project," says legal researcher Usha Ramanathan. "The onus for ensuring the demographic information is correct falls on the number-holder."

2. Are Aadhaar-enabled Cash Transfers Delivering?

If giving every Indian a unique ID was Aadhaar's main mandate, revamping welfare delivery became its second. In 2011, Nilekani headed a committee to create a roadmap to move to a system of welfare delivery where money was transferred directly into bank accounts of beneficiaries—or direct benefit transfers (DBTs). The architectures it proposed pivoted around Aadhaar and online, realtime biometric authentication. This was to replace the existing smart-card architecture, which can work even in areas even without connectivity.

UIDAI saw the cloud as the future. "We were not very taken with the smart-card solution," says Nadhamuni. "Farmers have to carry multiple smart cards around. And then, there is the cost of the card." Smart-card companies, staring at the prospect of their investments going waste, protested. "Customers and service providers deserve the right to make a convenient choice. Can someone building a public highway insist that only a certain sort of a vehicle can ply on it?" Abhishek Sinha, CEO of Eko India, a mobile-banking start-up told ET in November 2011.

"The question is whether the model is working better now than what existed before," defends Koshy. It's a question that has not been answered conclusively and credibly: there have been no independent evaluations by the government of Aadhaarbased DBTs till now. "Aadhaar should not have been rolled out on a mission mode till it was tested on some scale," says MS Sriram, visiting faculty at IIM Bangalore's Centre for Public Policy. When asked about this, Sen says: "There was no independent evaluation. Everyone was rushing." From the field came reports about manual labourers and the aged struggling to authenticate using biometrics.

Nor were comparative studies conducted to check alternative ways to improve welfare delivery. Economist Reetika Khera argues that Chhattisgarh has removed corruption from its PDS programme through a mix of computerisation and community supervision. This echoes an observation made by the Parliamentary panel while rejecting the UIDAI bill: the government had not considered comparative costs of Aadhaar and other existing ID documents.

Yet, in November 2012, the Congress decided to make DBTs its calling card for the 2014 elections. At a rally in Dudu, Rajasthan, attended by Congress leaders and Nilekani, it announced DBT rollout in the state. A year later, after a patchy rollout, the Congress lost power in the state. And on January 30, the UPA pressed pause on DBTs for cooking gas.

3. Are there Strong Safeguards to Protect a Person's Privacy?

On February 26, the Mumbai High Court directed UIDAI to share its Goa biometrics with the CBI to help it solve a rape case in the state the agency was struggling to solve. UIDAI refused, saying this would violate the privacy of its number holders. The High Court agreed with the CBI. UIDAI went to the Supreme Court, which ruled that its biometric information cannot be shared with any government agency without the consent of number holders.

But the CBI request had shown what could go wrong. "Once you create an ID system, other things happen," says Sen. "The most inevitable one is that government departments—like the police—want to access it. A database exists and I want to use it." Says a Supreme Court lawyer, not wanting to be named: "You innocently give your fingerprints to UIDAI because you want your scholarship or gas subsidy or something. You volunteer this information and then you realise this can be used as evidence against you in a criminal trial?" In time, more agencies will use Aadhaar. "The moment you start putting the Aadhaar number into multiple databases, you make them comparable," says Abraham. "Land registry, tax records, etc, all become comparable." Adds Sen: "We need to think about who can use the authentication service."

He cites the example of banks using Aadhaar to judge a borrower's credit record as a good thing. Conversely, he adds, an insurer using a customer's Aadhaar to access hospital records, and take a call on premiums or policy issuance, is a bad outcome. "Insurance is supposed to work by pooling risk. Should they (insurers) even have the right to ask for authentication?" asks Sen. UIDAI officials say three things in their defence. One, they collect innocuous information, which they don't share. Two, for authentication queries, they only give 'yes/no' answers. Three, they have safeguards.

What is missing is a legal framework that governs collection, use and retention of biometrics. "India has not passed a data privacy law," says Nadhamuni. "This is a very important legislation we need to draft and enact for projects that use large-scale IT systems, be it Aadhaar, NREGA, voter card, income tax, etc. In the absence of such laws, UIDAI came up with rigorous data privacy and security policies to secure resident data." However, the Parliamentary panel, while rejecting the bill, noted that UIDAI began collecting biometric data even as the government worked on a privacy bill and a data protection bill. "The idea that databases can be used by anyone makes people vulnerable, especially in a state where there is neither law nor much respect for law," says Ramanathan.

Aadhaar stands at an uncomfortable junction. A new government, eager to ensure only citizens have unique numbers, could ask all Aadhaar holders to provide address proof and delete the others. Events of the past three months have framed the issues concerning Aadhaar, sometimes with a touch of rhetoric. "This is a good time to open the regulation issue," says Sen.

For more details visit https://cis-india.org/news/economic-times-april-3-2014-m-rajshekhar-should-nandan-nilekani-aadhar-project-for-identity-proof-and-welfare-delivery-exist

The Embodiment of the Right to Privacy within Domestic Legislation

tanvi — 2014-09-08T02:37:39Z

The Right to Privacy is a pivotal construct, essential to the actualization of justice, fairness and equity within any democratic society. It is an instrument used to secure the boundaries of an individual’s personal space, in his interaction with not only the rest of society but also the State.

It is within this realm of the social transaction that there exists an unending conflict between the Right to Privacy of an individual and the overbearing hand of the State as a facilitator of public interest. This right thus acts as a safety valve providing individuals with a sacred space within which their interactions in their personal capacity have no bearing on their conduct in the public sphere. The preservation of this space is incredibly important in order to ensure a willingness of individuals to engage and cooperate with the State in its fulfillment of public welfare measures that would otherwise be deemed as intrusive. It is in this regard that the Right to Privacy, one of the last sustaining rights that an individual holds against a larger State interest, ought to be protected by the law.

There are numerous dimensions to the idea of the Right to Privacy. These include but are not limited to the privacy of person, privacy of communication, personal privacy, transactional privacy, privacy of information and the privacy of personal data.

The Supreme Court of India has come to the rescue of individuals, time and again by construing "Right to Privacy" as an extension of the Fundamental Right to “Protection of Life and Personal liberty” under Article 21 of the Constitution. This has been reflected in the adjudicatory jurisprudence of the Constitutional courts in the country. However, there exists no Constitutional remedy to redress the breach of privacy by a nongovernmental actor, except under tortuous liability. The power and authority of public and private institutions to use an individual’s personal data for larger interests of national security or effectuation of socio-economic policies is still under extensive scrutiny. It is in this regard that we have compiled a number of sectoral legislations, regulating domains ranging from Finance and Telecom to Healthcare, Freedom of Expression, Consumer rights and Procedural codes. The highlighted provisions under each Act pertain to the mechanisms embodied within the legislation for the regulation of privacy within their respective sectors. Through this we aim to determine the threshold for permissible collection of confidential data and regulatory surveillance, provided a sufficient need for the same has been established. The determination of such a threshold is imperative to formulating a consistent and effective regime of privacy protection in India.

Click to download the below resources:

Legislations
Master Circulars
Finance and Privacy
Code of Civil Procedure and Code of Criminal Procedure
Freedom of Expression
Identity and Privacy
National Security and Privacy
Consumer Protection
Transparency and Privacy
Healthcare
Telecom

Case Laws
Code of Civil Procedure and Code of Criminal Procedure
Freedom of Expression
Identity and Privacy
National Security and Privacy
Consumer Protection
Transparency and Privacy
Healthcare
Telecom

For more details visit https://cis-india.org/internet-governance/blog/the-embodiment-of-right-to-privacy-within-domestic-legislation

South African Protection of Personal Information Act, 2013

divij — 2014-05-05T06:59:51Z

As the rapid spread of technology in developing countries allows exponentially increasing availability of and access to personal data through automatic data processing, governments are beginning to recognize the necessity to evolve policies addressing data security and privacy concerns.

The source of pressure for strict legal regulations addressing data protection are both the growing recognition of the importance of privacy rights, as well as the risk of falling behind on international standards on data protection, which would hamper the potential of developing countries as destinations for outsourcing industries which depend largely on processing of information.[1] The Protection of Personal Information Act enacted by South Africa is an example of a policy which enables a comprehensive framework for data security and privacy and is a model for other developing nations which are weighing the costs and benefits of establishing a secure data protection regime.

The South African law traces the right to protection of personal information back to Section 14 of the South African Constitution, which provides for a right against the unlawful collection, retention, dissemination and use of personal information. The law establishes strict restrictions and regulations on the processing of personal information, which includes information including relating to race, gender, sexual orientation, medical information, biometric information and personal opinion. The processing of personal information under the Act must comply with 8 principles, namely - accountability, lawful purpose for processing and processing limitation, purpose specification, information quality, openness and notice of collection, openness, reasonable security safeguards and subject participation, in line with the international standards for fair information practices.[2] The Act also recognizes ‘special personal information’, including religious or political beliefs, race, sexual orientation and trade union membership, as well as any personal information of children below the age of 18, which require stricter safeguards for processing,. Similar to the draft Indian legislation on privacy, the Act contemplates an independent regulatory mechanism, the information regulator, which would have all the necessary powers to effectively monitor compliance under the Act, including the power for punishing offences under the Act.

The Protection of Personal Information Act contains 115 Sections and is meant to be an exhaustive and heavily detailed policy to bring South Africa’s laws in line with EU and international regulations on data protection.[3] Though such progressive policies should be a model for policy changes in other developing nations, one aspect in which the law fails is to address increasing privacy concerns arising from widespread government-enabled surveillance and data retention. The POPI excludes from its application the processing of information related to national security, terrorist related activities and public safety, combating of money laundering, investigation of proof of offences, the prosecution of offenders, execution of sentences or other security measures, subject to adequate safeguards being established by the legislature for protection of personal information. Unfortunately, the ambiguous wording of the exclusions, especially in determining “adequate safeguards”, leaves its interpretation and application open for governments to engage in mass surveillance in the name of public security. Over the past few years, governments have taken to using technology and information, particularly through mass surveillance, to collect comprehensive information on their citizens and violate their liberties and privacy. In India, particularly with programs like the Central Monitoring System being implemented, any policy which purportedly aims at the protection of privacy must not only seek bare minimal compliances with the current international standards for data protection, but should also address the mass, unrestricted surveillance and data retention which is taking place in the name of public security.

Developing nations like South Africa and India face significant challenges in ensuring individual privacy, particularly the lack of sufficient legal safeguards for the protection of privacy. The right to privacy is often dismissed as an elitist or western concept, which does not have value in the context of developing nations, without engaging with the realities and the nuances of the right. Further, the costs of expensive technical safeguards means private and public bodies are required to spend significant resources in maintaining data security and these factors often outweigh privacy considerations in policy debates. The South African Act, hence, serves both as an important model for legislation and as an indication that the right to privacy is valuable to recognize in developing countries as well.

[1]. Article 25 of the European Union Directive on the Protection of Individuals with regard to the Processing of Personal Data and on the Free Movement of such data (Directive 95/46/EC) prohibits the transfer of data to non-member states which do not comply with adequate data protection norms.

[2]. http://oecdprivacy.org/

[3]. Link to Act: www.gov.za/documents/download.php?f=204368

For more details visit https://cis-india.org/internet-governance/blog/south-african-protection-personal-information-act-2013

Civil Society Pushes for Privacy Panel

praskrishna — 2014-05-27T11:39:20Z

The article was published in the Times of India on May 6, 2014. Sunil Abraham is quoted.

Civil society organizations are pushing for a 'privacy commission' to provide protection to individuals from illegal breach of their privacy, with guidelines imposing penal sanction against the violators. This assumes significance

This assumes significance at a time when the Centre has decided to set up a judicial panel to probe the snoopgate scandal wherein the BJP government in Gujarat was allegedly involved in illegal surveillance of a woman architect and especially when the Right to Privacy Bill is pending in Parliament.

However, industry consortia, including CII and FICCI, prefer lesser regulation, though calling for a cautious approach.

Among civil society organizations pressing for a stringent privacy bill is the International Centre for Free and Open Source Software (ICFOSS), the only representative from Kerala to attend the NETmundial conference held recently in Brazil. The meet focused on privacy issues to ensure basic human rights, including freedom of expression.

NETmundial is the first step towards pushing for a privacy law against the snooping and spying on individuals by those in power, including agencies within and outside the country Privacy guidelines should be clear as to what data can be collected without infringing on the dignity of an individual as 'data' represents the duration of a call, while 'metadata' reveals the content of the caH," said ICFOSS director SatishBabu.

Bangalore-based Centre for Internet and Society (CIS), another NETmundial participant, also stands for a strong privacy law. "The two-day conference that concluded on April 24 was a baby step towards a privacy law with a road map for global internet governance. It is the first step towards a multi-stakeholder model offering an equal footing for all civil society organizations, academia, government, private sector and the UN fora," said CIS executive director Sunil Abraham

“We are pushing for a privacy law in the country aimed at national privacy regulation and constituting a privacy commission on the lines of the information commission," he added.

Click to read the full story

For more details visit https://cis-india.org/news/the-times-of-india-may-6-2014-laxmi-ajai-prasanna-civil-society-pushes-for-privacy-panel

Use of Visuals and Nudges in Privacy Notices

saumyaa — 2018-08-22T13:16:15Z

Nudging in privacy notices can be a privacy-enhancing tool. For example, informing users of how many people would have access to their data would help them make a decision. However, nudges can also be used to influence users towards making choices that compromise their privacy. For example, the visual design of default options on digital platforms currently nudge users to share their data. It is critical to ensure that there is mindful use of nudges, and that it is directed at the well being of the users.

Edited by Elonnai Hickok and Amber Sinha

Former Supreme Court judge, Justice B.N. Srikrishna, who is currently involved in drafting the new data-privacy laws for India, was quoted recently by the Bloomberg^[1]. Acknowledging the ineffectiveness of consent forms of tech companies that leads to users’ data being collected and misused, he asked if we should have pictograph warnings for consent much like the warnings that are given on cigarette packets. His concern is that an average Indian does not realise how much data they are generating or how it is being used. He attributed this to the access issues with the consent forms presented by companies which are in the English language. In the Indian context, Justice Srikrishna pointed out, considerations around literacy and languages should be addressed.

The new framework being worked on by Srikrishna and his committee comprising academics and government officials, would make the tech companies more accountable for data collection and use, and allow users to have more control over their own data. But, in addition to this regulatory step towards privacy and data protection, the concern towards communication of companies’ data practices through consent forms or privacy notices is also critical for users. Currently, the cryptic notices are a barrier for users, as are the services that do not provide incremental information about the use of the service - for example, what data is being shared with how many people or what data is being collected at what point, instead relying on blanket consent forms taken at the beginning of a service. Visuals can go a long way in making these notices and services accessible to users.

Although, Justice Srikrishna chose the extreme example of warnings on cigarette packets, visually depicting the health risks of cigarette smoking using repulsive imagery, the underlying intent seems to be of using visuals as a means of giving an immediate and clear warning about how people’s data is being used and by whom. It must be noted that the effectiveness of warnings on cigarette packets is debatable. These warnings are also a way in which manufacturers consider their accountability met, which is a possible danger with privacy notices as well. Most companies consider that their accountability is limited to giving all the information to the users without ensuring that the information is communicated to help the user understand the risks. Hence, one has to be cautious of the role of visuals in notices so that they are used with the primary purpose of meaningful communication and accessibility that can be used to inform further action. The visual summary of the data practice in terms of how it will affect the user will also serve as a warning.

The warning images on cigarette packets are an example of the user-influencing design approach called nudging^{^[2]}. While nudging techniques are meant to be aimed at the users’ well being, it brings forward the question of who decides what is beneficial for the users. Moreover, the harm in cigarette smoking is more obvious, and thus the favourable choice for the users is also clearer. But, in the context of data privacy, the harms are less apparent. It is difficult to demonstrate the harms or benefits of data use, particularly when data is re-purposed or used indirectly. There is also no single choice that can be pushed when it comes to the use and collection of data. Different users may have different preferences or degrees to which they would like to allow the use of their data. This raises deeper questions about the extent to which privacy law and regulation should be paternalistic.

Nudges are considered to follow the soft or libertarian paternalism approach, where the user is not forbidden any options but only given a push to alter their behaviour in a predictable way^{^[3]}. It is crucial to differentiate between the strong paternalistic approach that doesn’t allow a choice at all, the usability approach, and the soft paternalistic approach of nudging, as mentioned by Alessandro Acquisti in his paper, ‘The Behavioral Economics of Personal Information’^{^[4]}. In the usability approach, the design of the system would make it intuitive for users to change settings and secure their data. The soft paternalistic approach of nudging would be a step further and present secure settings as a default. Usability is often prioritised by designers. However, soft paternalism techniques help to enhance choice for users and lead to larger welfare^{^[5]}.

Nudging in privacy notices can be a privacy-enhancing tool. For example, informing users of how many people would have access to their data would help them make a decision^{^[6]}. However, nudges can also be used to influence users towards making choices that compromise their privacy. For example, the visual design of default options on digital platforms currently nudge users to share their data. It is critical to ensure that there is mindful use of nudges, and that it is directed at the well being of the users.

The design of privacy notices should be re-conceptualised to ensure that they inform the users effectively, keeping in mind certain best practices. For instance, a multilayered privacy notice can be used, which includes a very short notice designed for use on portable digital devices where there is limited space, condensed notice that contains all the key factors in an easy to understand way, and a complete notice with all the legal requirements^{^[7]}. Along with the layering of information, the timing of notices should also be designed to be at setup, just in time of the user’s action, or at periodic intervals. In terms of visuals, infographics can be used to depict data flows in a system. Another best practice is to integrate privacy notices with the rest of the system. Designers are needed to be involved early in the process so that the design decisions are not purely visual but also consider information architecture, content design, and research.

Practice based frameworks should be developed for communication designers in order to have a standardised vocabulary around creating privacy notices. Additionally, multiple user groups and their varied privacy preferences must be taken into account. Finally, an ethical framework must be put into place for design practitioners in order to ensure that the users’ well being is prioritised, and notices are designed to facilitate informed consent. Further recommendations and concerns regarding the design of privacy notices, and the use of visuals can be read here.

Justice Srikrishna’s statement is an important step towards creating effective privacy notices with visuals. The conversation on the need to design privacy notices can lead to clearer and more comprehensible notices. Combined with the enforcement of fair collection and use of data by companies, well designed notices will allow users more control and a real choice to opt-in or out of a service and make informed choices as they engage with a service. Justice Srikrishna’s analogy seems to recommend using visuals to describe what type of data is being collected and for what purposes at the time of taking consent. Though cigarette warnings may not be the most appropriate analogy, this is a good start, and it is important to explore how visuals and design can be used throughout a service - from beginning to end - to convey and promote awareness and informed choices by users. It is also important to extend this conversation outside of privacy into the realm of security and understand how visuals and design can inform users’ awareness and personal choices around security when using a service.

^{^[1]} https://www.bloomberg.com/news/articles/2018-06-10/tech-giants-nervous-as-judge-drafts-first-data-rules-in-india

^{^[2]} http://www.ijdesign.org/index.php/IJDesign/article/viewFile/1512/584

^{^[3]} https://www.andrew.cmu.edu/user/pgl/psosm2013.pdf

^{^[4]} https://www.heinz.cmu.edu/~acquisti/papers/acquisti-privacy-nudging.pdf

^{^[5]} https://www.heinz.cmu.edu/~acquisti/papers/acquisti-privacy-nudging.pdf

^{^[6]} https://cis-india.org/internet-governance/files/rethinking-privacy-principles

^{^[7]} https://www.informationpolicycentre.com/uploads/5/7/1/0/57104281/ten_steps_to_develop_a_multilayered_privacy_notice__white_paper_march_2007_.pdf

For more details visit https://cis-india.org/internet-governance/blog/use-of-visuals-and-nudges-in-privacy-notices