Centre for Internet and Society

Report on the Progress in Assamese Language Testing

nirmita — 2015-04-05T16:16:05Z

The Centre for Internet and Society (CIS) is doing a project on developing a text-to-speech software in 15 Indian languages. This blog post captures the key updates of the work done by CIS team for Assamese language.

Assamese was added to eSpeak by the Indian team. Rules for the language were introduced and after testing and review, modifications were carried out to ensure basic support. The present document lists issues which were addressed under this project.

Pronunciation rule changes for - 40 - 49. 52 - 56 57 - 59 61 - 64 66 - 69 72 - 75 78 - 80 82 - 86 88 - 89 92 – 99 were corrected.
Pronunciation rule for Hundreds _0C rule were also added and improved.
Conjunctives in asamese were added.
Simple Assamese words following general rules of pronunciation were reviewed.
Finalized pronunciation of joint words.
Modification of rules for (sO) becoming (hO) when in the beginning of the word was done.
Modification of rules for /Ja falaa was done.
Revised the rules for /khio.
Fixed the pronunciation of individual alphabets.
Fixed the pronunciations of "ব" when a vowel is suffixed.
Fixed the pronunciation of "ূ" suffixed to a consonant.
Fixed the pronunciations of "ৱ" in words.
Fixed the pronunciation of a few words with combination of three consonants.
Fixed the pronunciation of "চ" and "ছ" in a word.
Fixed the pronunciations of "ষ" in a word.
Words end with "ত" has an additional sound of "ো" were removed.
The pronunciations of "স", "শ" and "ষ" when it is contracted with another consonant (juktakhor) in a word was made similar to Bengali pronunciation (utcharon).
Pronunciations of "প্ৰ", "ক্ৰ", "শ্ৰ", "ত্ৰ", "গ্ৰ", etc in a word without any suffix of vowel was made clear.
Pronunciation of words ending with "jophola (য)" were rectified.
Pronunciations of Words with "jophola" in the middle were corrected.

For more details visit https://cis-india.org/accessibility/blog/report-on-progress-in-assamese-language-testing

Report on the Progress in Bengali Language Testing

nirmita — 2015-04-05T16:23:35Z

Indian Bengali was added to eSpeak by the Indian team. The language was added and improved based on user testing and review.

Conjunct consonant pronunciation when (ba) is conjunct was corrected.
INHERENT vowel PRONUNCIEATION SOME TIMES NEED TO BE SUPPRESSED. It was made possible programmatically.
Changed phoneme rules for য dZV modified to ্) যা :&
sissue with য়/ Oj eg; desired pronunciation /Poi'sa but was being pronounced as 'payosa'
Modified the [phoneme to jV and phone,me rules C)য় (C j
Issue with 'ja'fala, that should double the pronunciation of the preceeding consonant, was rectified. Eg; Onnay was pronounced as 'onyai' as against the desired pronunciation
The Bengali files sent by the developer on 20th December and Third January had been updated in the version.
71 Bengali Exception words had been included with their pronunciation rules - where inherent vowel even being between two consonant is not pronounced.
Changed phoneme rules for য dZV modified to ্) যা :&
issue with য়/ Oj was corrected. eg; desired pronunciation /Poi'sa but was being pronounced as 'payosa'
Issue with 'ja'fala, that should double the pronunciation of the preceeding consonant was rectified. Eg; Onnay was pronounced as 'onyai' as against the desired pronunciation, The Bengali files sent by the developer on, 20th December and Third January had been updated in the version.
4/Auguest/2014Few exception words had been added দশটা , তিরিশটা, চল্লিশটা, পঞ্চাশটা, ষাটটা, সত্তরটা, করবে, বলবে, চলবে, শুনবে, শুনব, মানকচু, ওলকপি, ফটকিরি, চরণপদ্ম.
In eSpeak Indian test build 1.11, the following exception words were added:

অমরসঙ্গী O:mor'SongI
চুপচাপ cup'c,ap
পাগলা pa',g'la
পাগলামো pa',g'la'mo
মর্যাদা mO:rJ,ada
আমপাতা 'ampa,ta
আকাশবানী akaS'banI
বিদঘুটে bi,dg#Ut.e
দেবদেবী deb'debI
অথচ O:t#oco
আমরাই am,rai
খেলা k#&'la
খেলবো k#el'bo
চারটি car,t.i
একটি ekt.i
একটা &kt.a:
দরকার dO:r'kar'
দেখছি dek#'c#i
বলছি bo,lc#i
করছি ko'rc#i
শুনছি Sun'c#i
ভাবছি b#a'bc#i
ঘুরছি g#U,rc#i
দিনরাত din'rat.
সবরকম SO:b,rO:kom
কাজকর্ম kaJ,kO:'rmo
দুঃখ duk#'k#o
তিনটে tin't.e
চারটে car't.e
পাঁচটা p~ac't.a
সাতটা Sat't.a
আটটা a:t.'t.a
দশটা dOS't.:a
একুশটা ekuS't.:a
বাইশটা ba:iS't.:a
তেইশটা tei'St.:a
চব্বিশটা co'b'biS't.:a
পঁচিশটা p~o'ciS't.:a
ছাব্বিশটা ch:a'b'biS't.:a
সাতাশটা Sat.aS't.:a
আঠাশটা a:t.#a:S't.:a
উনত্রিশটা un'triS't.:a
তিরিশটা tiriS't.:a
একত্রিশটা ek'triS't.:a
বত্রিশটা bot:riS't.:a
তেত্রিশটা tetriS't.:a
চৌঁত্রিশটা c~ou:triS't.:a
পঁয়ত্রিশটা p~oj'triS't.:a
ছত্রিশটা chot:riS't.:a
সাঁইত্রিশটা S~ai'triS't.:a
আটত্রিশটা a:t.triS't.:a
উনচল্লিশটা uno'col'l:iS't.:a
চল্লিশটা col'l:iS't.:a

For more details visit https://cis-india.org/accessibility/blog/report-on-the-progress-in-bengali-language-testing

The Quest for Education – Persons with Disabilities, Severely Challenged

nirmita — 2016-11-30T15:38:55Z

Education is the fundamental building block of development; it leads to an improved quality of life, employment, social acceptance and inclusion, national development and intellectual growth.

Published in Your Story on November 24, 2016

The right to education and the current census figures

Over the past decade, multiple efforts and initiatives associated with policy and programme towards achieving the goal of education have taken place. However, there are still millions of children with disabilities and students who are struggling to access basic and higher education and for whom economic independence appears to be an elusive dream.

The 2011 census figures show that the literacy rates for persons with disabilities are much lower than that of the non-disabled population of the country and even within that, certain disabilities and women across disabilities have a lower percentage. The overall literacy rate for persons with disabilities is 59 percent compared to 74 percent for the general population. The literacy level of women with disabilities in urban areas is 61 percent, which is 9 percent lower than their male counterparts. While women with disabilities in rural areas are worse with a literacy rate of 38 percent, 20 percent lower than disabled males. And people with multiple disabilities fare the worst, with a 35.8 percent literacy rate. Their education needs in terms of content, technology, training and support remain unfulfilled.

Challenges faced by the disabled

The issues faced by children with different disabilities vary. For instance, in the case of children with print impairment, there is need for aggressive implementation of schemes to provide assistive technology since most disabled students do not have access to technologies in most states. Students who are blind are dependent upon Braille materials, which often do not reach them before half the school term is over. And this only supports the bare minimum need in terms of reading and not any extra knowledge building requirements. In some states, laptops are being distributed; however, these are unaccompanied by any training requirements, so it is unclear how many students are really able to use their devices. In places where these devices are available, they are mostly provided to students from the ninth standard.

Thus, in some states, laptops are being distributed; however, these are unaccompanied by any training requirements, so it is unclear how many students are really able to use their devices. In places where these devices are available, they are mostly provided to students from the ninth standard. Thus, transition becomes difficult and they find it hard to write their own exams. So while their sighted counterparts are experimenting with technology from a much earlier age, they are introduced to it at a much later stage, by which time their colleagues are far ahead of them.

Children with hearing impairments also face many challenges. They are isolated from mainstream communication as well; there are only around 250 sign language interpreters in India and sometimes one person has to cater to the requirements of an entire state. Hence, they grow and are educated in isolation without proper means of integration in inclusive schools. The physical environments in most schools also tend to be inaccessible for those with mobility impairments.

It is a rather dismal scenario content wise too. The course content put out by different boards is not in accessible formats, so organisations serving the blind have to convert them into an accessible format. There is a strain on resources. In the case of regional language content, the expense of typing out Telugu or Tamil is high and often increases the cost of the book 10-fold. Just converting the basic course syllabus for any one subject for a BA course can run into lakhs. Hence, there is very limited access to books.

The third challenge is the lack of trained manpower and resources to provide an enriching reading experience for a child with a disability. Children not only have to deal with restrictive resource conditions, but also difficult social conditions and stigma at school. Attitudinal changes need to occur and a lot of this begins at home and school. Consider this, in a rural setting; students in a class have access to a teacher full time during school hours. But there may be only one special needs teacher catering to students with multiple disabilities across several schools. So instead of having more support, a student with disability has to actually deal with severely limited support.

Often these teachers are ironically paid much lesser than other teachers, considering that they actually need more skills and patience to teach children with disabilities. Only in the field of disability does one encounter a situation where a specialisation is undervalued and under paid, whereas in all other genre of professions like medicines, one has to do a generalisation before a specialisation. What sort of prospects then do we offer children with disabilities? What we need is resource centres at each college and school, or if that is not possible, then at least resource centres at district level coordinating support in an appropriate manner with adequately paid and skilled teachers.

Promoting technology

Promoting use of technology and open source software and imparting training at an early age will go a long way in making students with disabilities self-sufficient and independent. And of course, the issue of content is of primary importance. All boards must embrace accessible standards such as EPUB 3.0 for publications and WCAG 2.0 for their websites and make course content available in accessible formats. Exemption of certain topics should be replaced by facilitating learning using innovative methods and tools. Importantly, there also needs to be focus on providing education targeted towards profession and gainful employment.

Clearly, there is a long way to go before we can talk of inclusive education for children with disabilities; there is a severe shortage of even exclusive or special education. To improve the situation, individual piecemeal efforts alone will not make a difference. It is essential to have a systemic approach to inclusive education, with sufficient implementation and infrastructural support, if we are to progress to a point where every child with disability is encouraged to learn and be prepared for a world of employment, independence and dignity.

For more details visit https://cis-india.org/accessibility/blog/your-story-nirmita-narasimhan-november-24-2016-quest-for-education-persons-with-disabilities-severely-challenged

Web Accessibility Policy Making: An International Perspective

nirmita — 2012-09-25T05:33:25Z

G3ict and CIS are pleased to announce the publication of a new, improved edition of the Web Accessibility Policy Making: An International Perspective. The report published in cooperation with the Hans Foundation provides an updated synopsis of the many policies that governments have implemented around the world to ensure that the Internet and websites are accessible to persons with disabilities.

The report contains a Foreword by Axel Leblois, Founder and Executive Director of G3ict, an introduction and studies from countries like Australia, Canada, Germany, Ireland, Italy, Japan, South Korea, New Zealand, Philippines, Portugal, Sweden, Thailand, United Kingdom, United States, and the European Union. The report contains contributions from Prashanth Ramadas, Asma Tajuddin, G Aravind, Katie Reisner, Sucharita Narasimhan, Bama Balakrishnan and Nirmita Narasimhan. Axel Leblois, Donal Rice, Immaculada Placienca Porrero, Kevin Carey, Licia Sbattella and Sunil Abraham are the expert reviewers.

Foreword by Axel Leblois

This third edition of our joint report with CIS “WEB ACCESSIBILITY POLICY MAKING: AN INTERNATIONAL PERSPECTIVE” provides an updated synopsis of the many policies that governments have implemented around the world to ensure that the Internet and web sites are accessible to persons with disabilities. With 153 countries parties to the Convention on the Rights of Persons with Disabilities as of December 2011, an increasing number of governments are now in the midst of developing policies and programs to ensure that web sites and services under their jurisdictions are accessible.

Indeed, the Preamble of the Convention on the Rights of Persons with Disabilities recognizes “the importance of accessibility to the physical, social, economic and cultural environment, to health and education and to information and communication, in enabling persons with disabilities to fully enjoy all human rights and fundamental freedoms”. Its article 9 stipulates that: “To enable persons with disabilities to live independently and participate fully in all aspects of life, States Parties shall take appropriate measures to ensure to persons with disabilities access, on an equal basis with others, to the physical environment, to transportation, to information and communications, including information and communications technologies and systems” (1). It further specifies that “State Parties shall also take appropriate measures to … Promote access for persons with disabilities to new information and communications technologies and systems, including the Internet” (2.g).

There is therefore no doubt that all State Parties have an obligation to act upon those commitments. However, as this report demonstrates it clearly, web accessibility policies and their levels of enforcement vary considerably among countries with some common denominators such as the compliance with the W3C – WAI guidelines on web accessibility.

G3ict and CIS hope that this new, improved edition, which will now be available in print as well as in electronic format, will help accelerate the development of web accessibility policies and programs around the world. We want to express our sincere appreciation to Nirmita Narasimhan, programme manager at CIS and editor of the G3ict Publications and Reports for her dedication to this report which would not have been made possible without her incredible work and motivation as Disability Advocate.

Download a PDF of the Web Accessibility Policy Making here [335 KB]

Download the Daisy File [23412 KB]

For more details visit https://cis-india.org/accessibility/web-accessibility-policy-making-an-international-perspective

Accessibility of Political Parties Websites in India

nirmita — 2014-03-24T10:22:34Z

Given the impending elections in India across April and May 2014, a test was conducted to determine the accessibility of websites of the Election Commission of India, the Parliament and some key political parties in India. This report summarises the results of the test.

Introduction

The Internet has rapidly become a preferred medium for accessing information on various topics, ranging from politics, news, governance, recreation, business, education and carrying on social interaction. While this was initially a trend found more in urban areas, with the proliferation of the mobile phone, there is an ever expanding number of rural, elderly and illiterate persons accessing and downloading content from the Internet.

The focus shift of the government to carrying on administration and governance through electronic media and to enable G2C transactions over the Internet underscores the absolute necessity of ensuring that information and communications technologies realise their full potential as a tool for inclusion and participation. Even policymakers and parliamentarians have started using it as an effective medium to engage with the public. The Government of India has made some efforts in this direction, since it formulated Guidelines for Indian Government websites and also the recently notified National Policy on Universal Electronic Accessibility. Both of these require all Government websites and those of other entities such as essential service providers, research and academic institutions and other stakeholders to conform to the Web Content Accessibility Guidelines (WCAG) 2.0, the universally accepted standard for measuring web accessibility formulated by the World Wide Web Consortium (W3C). Since inaccessibility of websites impedes access on all platforms, it is one of the most important domains of electronic accessibility.

Highlights

41 websites were tested
13 websites failed to open or had no official website address / URL
Most of the remaining 28 websites have some accessibility barriers, with only 2 websites having no known accessibility errors
The average number of errors per homepage across all tested websites is 91, with around 10 websites having more than 100 errors.
28.5% of homepages have over 500 cumulative errors
21.4% of websites have no alternate text for non-text objects
21.4% of the websites have no navigation-markup
Only 1 website has a colour change option
Around 50% of the web pages have form links of which only 50% were accessible

Click to download the full report below

as PDF
as Word file

For more details visit https://cis-india.org/accessibility/blog/accessibility-of-political-parties-websites-in-india

Enabling Elections

nirmita — 2014-05-10T00:12:00Z

For making the 2014 General Elections in India participatory and accessible for voters with disabilities the Centre for Law and Policy Research and the Centre for Internet and Society have come up with a report. The report addresses the barriers that people with disabilities face during elections and recommends solutions for the same.

Executive Summary

The report examines three main areas:

The barriers that people with disabilities face at the time of elections.
The legal framework around this issue.
The measures which need to be taken to eliminate the barriers in the pre-voting phase, during voting phase and also post-voting phase, so as to enhance the participation of voters with disabilities.

Access to the public sphere and full political participation is a matter of right for persons with disabilities and the state is constitutionally mandated to enforce this right. The rights of voters with disabilities are examined under the constitutional provisions, the Representation of People’s Act 1951, the relevant directions of the Supreme Court and the international conventions. This report also considers international best practices while making recommendations, to the extent that they are suitable and practical in the Indian context.

This report looks at Electoral Participation in two dimensions:

“Pre-electoral Participation” and
“Actual Electoral Participation”

The report then goes on to make recommendations for enhancing accessibility in both these categories.

On Pre-electoral Participation, the report inter alia recommends the following:

Opportunities for people with disabilities to participate in public consultations.
Immediate outreach programs for higher voter registrations.
Making election material and candidate guides available in different formats such as large print, Braille and audio formats upon request so that voters can have full knowledge of the candidate they want to vote for.
Providing information for voters about locations which have special access, wheelchair facilities, technological assistance for visually impaired, etc.

On Actual Electoral Participation, we inter alia recommend the following:

Accessible polling sites.
Training election staff to be sensitive to diverse needs of voters.
Enabling privacy and independent voting by persons with disabilities.
Arranging for mobile polling booths.
Making EVM’s compatible and accessible such as by providing for Braille, large print.
Tactile buttons, 'sip and puff' and audio devices.

The report also recommends the need to monitor participation of voters with disabilities in the forthcoming elections.There is a need to collect data, surveys and studies in the pre-election, election and post-election phases.

Click here to download and read the full report (PDF, 4.5 MB)

For more details visit https://cis-india.org/accessibility/blog/enabling-elections

Training in eSpeak Marathi

nirmita — 2015-10-04T07:33:30Z

NVDA team conducted a training programme in Marathi language on August 22 and 23, 2015 at Atmadepam Society in Nagpur. Twenty-two participants attended. Harshad Jadhav was the trainer.

Atmadepam Society, Nagpur conducted a 1st of its kind workshop for the use of Espeak with Marathi at its campus from the 22nd to 23rd August 2015. This workshop was mostly attended by students pursuing higher studies in Marathi and Inn-Service Blind.

The workshop began with understanding the needs of the participants. Most of them expressed the need to learn Marathi typing to enhance their job prospects in the government sector.

This was followed by a session introducing different advantages of NVDA over other screen readers. Installation of NVDA was than demonstrated, followed by a hands-on session of the same for all the participants.

Post lunch the participants were guided for installing eSpeak for Indian Languages, which was followed by a detailed understanding of the Marathi keyboard layout.

Day 2 started with a revision of learnings from day 1, followed by extensive practice of the keyboard.

Post lunch, participants were given information about different sources of obtaining Accessible Reading materials. Bookshare and its benefits were introduced as a part of the reading solutions. This was followed by dissemination of information about the ADIP scheme of the Government of India.

The workshop ended with a session on feedback, where in students expressed their deep satisfaction after achieving their goal of Reading and writing in Marathi.

For more details visit https://cis-india.org/accessibility/blog/training-in-espeak-marathi

Report on the Training in the Use of eSpeak Hindi with NVDA

nirmita — 2015-10-04T10:52:40Z

This workshop was organized by the newly established NGO called “Lakshay for the Differently Abled’”. The main objective of the organization is to spread the knowledge of Assistive Technology amongst the Visually Impaired population of the State of Jarkhand.

The event was conducted on-line by Dr. Homiyar over skype, with local support from Mritunjay Kumar and Zainab.

The participants were a mix of Trainers and students from all walks of life. They had come in from all parts of Jarkhand and Bihar.

The event started by an inauguration by the local Municipal Deputy Mayor. The DY. Mayor of Ranchi promised a new premises for the newly formed NGO during his inaugural speech.

The main training began with a round of introductions and Expectations from the participants.

This was followed by sessions on Introduction to NVDA, Advantages of NVDA, Download and Configuration of NVDA and Configuration of Windows for Hindi.

The post lunch session was dedicated to explanation of different menus of NVDA, followed by comprehension of Hindi text using Espeak.

The last session was used to introduce the Hindi Inscript Keyboard.

Day 2 started with a quick revision of the Keyboard followed by an extended session on Hindi typing.

The post lunch session was dedicated to Bookshare and Reading and Writing on the Android platform.

For more details visit https://cis-india.org/accessibility/blog/report-on-the-training-in-the-use-of-espeak-hindi-with-nvda

Report on use of eSpeak Bengali with NVDA

nirmita — 2015-11-09T15:57:18Z

NVDA team conducted a training programme at Turnstone Matruchaya, Siligudi, West Bengal from September 7 to 9, 2015. Fourteen delegates attended. Nirmal Verma was the language trainer.

Day 1

Turnstone Matruchaya is an NGO working for the upliftment of Blind and other under privileged sections of the society. Located in midst of tea gardens, Turnstone Matruchaya had a perfect location for conducting a traning session.

The workshop was attended by 14 computer teachers and special educators for the blind. The participants came from Sikkim, Darjeling, various districts of West Bengal etc. The participants had some idea about NVDA, though support for indian languages was a new concept for them. There was a lot of excitement and enthusiasm for learning to read and write in Bengali and Hindi.

The workshop started with a round of introductions, where in each participant also spelt out his or her needs and expectations from the workshop. Most of them expressed the need for learning about an alternative screen reader, which would help them read and write in their vernacular language.

This was followed by understanding the benefits of NVDA in comparision to other screen readers. The participants were taken for a brief tour of the NVDA home page and explained the process of downloading the installer for NVDA.

A hands on demonstration was given about installation of NVDA, followed by the participants installing NVDA on their systems.

This was followed by introduction to the menus of NVDA, and their utility. Each participant was instructed to configure NVDA, as per their requirements. They were instructed to select a suitable voice variant and rate, and also make certain changes in the keyboard and mouce settings.

They were than given Bengali text to read. This text was taken from a Bengali daily newspaper. All the participants were very comfortable with the Espeak TTS, and were able to comprehend the text.

Day 2

Day 2 started with introduction to the Bengali keyboard, followed by practice of typing words and sentences. The afternoon session was dedicated to writing practice, which was followed by a session on Bookshare as a source of accessible reading material.

Day 3

Day 3 began with a revision session for Bengali keystrokes. This was followed by a session on using Espeak on Android. Various other features of the Android platform were also demonstrated during the session.

The afternoon session was dedicated to giving information about different schemes for the benefit of the Blind. The participants were informed about the ADIP scheme, Loan scheme of Saksham, E-card scheme of Railways etc.

The workshop ended with a feed back session. All the participants expressed their deep gratitude for the workshop and have promised to send their feedback on a regular basis.

For more details visit https://cis-india.org/accessibility/blog/report-on-use-of-espeak-bengali-with-nvda

Comments on Guidelines for Indian Government Websites

nirmita — 2017-11-26T07:08:25Z

The Ministry of Electronics & Information Technology, Government of India has published the Guidelines for Indian Government Websites (GIGW). Nirmita Narasimhan on behalf of the Centre for Internet & Society gave comments on GIGW.

See the response to suggestions and comments sent on GIGW by committee members here
See the Guidelines for Indian Government Websites here

For more details visit https://cis-india.org/accessibility/blog/comments-on-guidelines-for-indian-government-websites

Technology for Accessibility in Higher Education

nirmita — 2012-01-31T06:29:03Z

Education for students with disabilities has long been a serious cause of concern in India, as also in other countries around the world. A person with a disability studying in mainstream educational institutions in India experiences many difficulties in navigating through the obstacle course of the Indian educational system, writes Nirmita Narasimhan in this IIMB Journal brought out on the occasion of the conference 'never-the-less - Enabling Access for Persons with Disabilities to Higher Education and Workplace - Role of ICT and Assistive Technologies.

Problems exist in many areas – course content, staff, facilities, resources as well as the educational and examination process. The relative physical inaccessibility of educational institutions, unavailability of accessible content in different languages, lack of trained and sensitive teachers, and the lack of awareness about developments in enabling technologies have hitherto rendered the educational environment itself rather difficult to access. In addition to the long waiting periods in getting the course materials digitized into accessible formats, as well as the assignment of scribes unfamiliar with subject topics for students to write the examinations put students with print disabilities at additional disadvantage – as if there weren’t enough problems already! Thus the educational experience often becomes a nightmare for a student who is disabled. However, compared with the situation from a decade earlier, the education scenario for persons with disabilities has, thanks to the sustained advocacy and interventions of disability organizations, gradually improved and promises to get better in the years to come.

Today, technology has made it possible for persons with disabilities to read and work independently. Some institutions for higher learning around the country, like St Xavier’s College, Mumbai, Delhi University and Loyola College in Chennai have already set up ICT centres which facilitate reading and working students who are print impaired. They offer support through digitization, training, and facilities. Organisations like National Association for the Blind and other Daisy organizations convert study materials for blind students and make them available in formats and media of the students’ choice. Students themselves, through peer to peer networks and mailing lists are able to collaboratively produce and share accessible study materials on a variety of subjects ranging from graduation to competitive exams. Another really big boon is the advent of the mobile phone as a suitable platform for listening to books. Today, two international mobile screen reader software - Nuance Talks and Mobile Speak - are available in the Indian market at competitive prices and this has led to an increase in the incidence of mobile adoption amongst persons with print disabilities, at least in the metropolitan cities.

There are many areas of improvement, which institutions of higher education can adopt for enhancing the education experience for students. For instance, the provision of digitized reading materials, access to computers with assistive devices, choice of examination methods, maintaining accessible web sites, promoting open access and open educational resources will go a long way in furthering education amongst students who have disabilities. Institutions could explore new models of imparting education which are proving successful in other parts of the world. Furthermore, existing sources of information and knowledge, such as information in the public domain and knowledge imparted through distance education should be made accessible to a wider audience.

Click here for the conference details held in IIM, Bangalore on 20 and 21 January 2012.
Download the original published in the Journal: Enabling Access for Persons with Disabilities to Higher Education and Workplace [PDF, 1422 KB]

Nirmita Narasimhan is a Programme Manager with the Centre for Internet and Society and works on policy research and advocacy related to IP reform and technology access for persons with disabilities. She received a National Award from the President of India in 2010 recognizing her contribution to the Empowerment of Persons with Disabilities.

For more details visit https://cis-india.org/accessibility/accessibility-in-higher-education

Department of Information Technology Meeting on a National Policy on E-Accessibility

nirmita — 2011-09-22T12:32:54Z

On 30 January 2009, the Department of Information Technology hosted a meeting in New Delhi bringing together important stakeholders to discuss the issue of electronic accessibility for the disabled and persons with special needs in India.

Creating a barrier free internet is vital to creating a pluralistic and democratic virtual environment, where all groups irrespective of disability or levels of literacy are able to access culture and knowledge goods and services which are available on the internet today. Since its inception last year, CIS has been campaigning for legislative, administrative and legal interventions in the area of web accessibility for the print disabled and working with different groups towards the common goal of having a National Policy on Electronic Accessibility in India.

On 30 January, the Department of Information Technology (DIT) called a meeting of all stakeholders to discuss the issue of web accessibility for disabled persons and persons with special needs. The meeting was attended by 34 key persons from the Government and private organisations around India. Sunil Abraham (Director--Advocacy, CIS) and Nirmita Narasimhan (Programme Manager, CIS) were amongst the attendees (a complete list of attendees is given below).

The meeting was chaired by N. Ravi Shankar, Joint Secretary, DIT, who in his opening remarks briefed the gathering about the initiatives of the Government in this area. He talked about the Government’s goal of providing Universal Accessibility and Internet for all. He informed the gathering that the DIT had already initiated schemes for ICT empowerment of visually impaired/hearing impaired children; under these schemes, 21 ICT Vocational Centers had already been set up and 100 additional ICT vocational centers would be set up in phase II. Additionally, he explained that the issue of Universal Accessibility had been internationally addressed at the Internet Governance Forum (IGF) 2008 held in December 2008 in Hyderabad. He stressed the need for initiating inclusive developmental activities in the e-governance programme of DIT and language initiatives of TDIL (Technology Development for Indian Languages), in order to increase coverage and diversity, culminating in education for all alongside Internet for all.

Dr. Govind, Senior Director and Head of Department, E-Infrastructure and Internet Governance Division in the Ministry, highlighted the issue of web accessibility for visually impaired and other differently able persons and the need for initiating a concrete action plan for the same.

Javed Abidi, Director, National Center for Promotion of Employment for Disabled People talked at length about the need for web accessibility and proposed that the government should set a time line within which all existing government web sites should be made standards compliant. All new web sites should be created keeping compliance with WCAG 2.0 in mind right from the start and proposed that for existing web sites, we should adopt a staged approach and aim at ensuring complete compliance at least by 2010-2012.

Ms. Neeta Verma, Sr. Technical Director, NIC gave a presentation on the issues related with making web accessibility universal. She said that NIC has formulated guidelines for government websites, in association with DIT and DARPG. Compliance to these guidelines shall make Indian government websites Usable, User Centric and Universally Accessible. She proposed that even the Manual of Procedures (MoP) used in the Govt. should mandate Universal Web Access for Government business and day to day activities. Websites should not only be designed once for accessibility but also need to be sustainable in the long run.

All attendees gave their inputs on the issue of web accessibility. Shri Jaijit from Sun Microsystems stressed the fact that the need for standards was not essential for disabled persons alone, but was necessary for other groups as well, such as illiterate persons. Ms.Shilpi Kapoor from Barrier Break Technologies mentioned that most government web sites had to firstbe be made html compliant in order to be standards compliant and stressed the need for training, resource generation and sensitization. Shri Minocha, Director, NAB felt that a law similar to the one in USA should be implemented which mandates that any web site developed had to be Universally Accessible. He asked the Government. to look at daisy guidelines, digital library and procurement policy for differently abled persons. He strongly urged the Government to take into account not merely standards of website accessibility, but also brouser standards, document standards etc, since an accessible web site was not of much use if the content posted on it was in an inaccessible format. He also appreciated the efforts of NIC and C-DAC towards working for open source and cited the example of the Venezualian Government. He proposed that DIT should initiate a technology development or customization project in this area. Shri Vijaiy Krishnamani from Infosys stressed on the need for creating a common simple usable interface rather than multiple types.

Shri Vijay Kapur from Microsoft proposed for implementation of WCAG1.0 & 2.0 standards to bring out interactivity in web content like Arya and the Clint side document accessibility through the daisy consortium.

Shri Rajesh Aggarwal, CEO, NIXI offered complete support for all initiatives in the area of web accessibility and voiced the opinion that all software produced out of public funds should be made available in the public domain so as to encourage research and innovation. In addition to policy advocacy, he was also supporting a capacity building and awareness workshop on web accessibility for web developers from all over the country which was being organized by CIS in Ghaziabad from Feb 16th-18th. Smt.Jayalakshmi Chittor of CSDMS proposed that an audit process should be evolved to check government web sites for WCAG 2.0 compliance and cited the example of Malta for policy in this area. Some other issues which were stressed time and again by other attendees were the legal mandating of adherence to standards within a fixed time period, adequate representation of Indian language in Unicode format, adherence to WCAG 2.0 and not merely 1.0, supporting voice enabled web sites etc. Sunil Abraham Director Centre for Internet & Society (CIS) lauded the DIT/MCIT for the timely and critical accessibility initiative and strongly endorsed the suggestion to create a national policy document mandating accessibility for all publicly funded electronic infrastructure. CIS offered to provide a comparative analysis of national electronic accessibility policies from developed and developing countries and also prepare a draft policy for DIT/MCIT. Further, he urged DIT/MCIT to advocate for the adoption of the proposed WIPO Treaty for improved access for the blind, visually impaired and other reading disabled put forward by the World Blind Union and knowledge Ecology International.

After the round of discussions the following recommendations were made to the DIT/MCIT:

i) The Government should formulate a national policy to mandate necessary guidelines so that the web sites are standards compliant for universal web accessibility.

ii) Steps should be taken for sensitization and awareness generation towards this issue through trainings, publicity, workshops, conferences.

iii) R&D projects should be initiated for development of screen readers in Indian languages and other tools for universal web access.

Attendees

Shri N. Ravi Shanker, Joint Secretary, DIT, New Delhi - Chairman
Dr. Govind, Sr. Director, DIT, New Delhi
Shri Mohan Ram, ED, ERNET India, New Delhi
Shri Rajesh Aggarwal, Additional CEO, NIXI, New Delhi
Shri Javed Abidi, Director, National Center for Promotion of Employment for Disabled People (NCPEDP, New Delhi
Shri Dipender Minocha, Director, NAB, R.K. Puram, New Delhi
Ms. Neeta Verma, Sr. Technical Director, NIC, New Delhi
Shri A. Bandopadhyay, GM, Webel Mediatronics Ltd., Kolkata
Mr. Sunil Abraham, Director – Policy, Centre for Internet & Society, Bangalore
Ms. Shilpi Kapoor, Founder and Managing Director, Net Systems Informatics (I) Pvt. Ltd. and Barrier Break Technologies, Mumbai
Shri Vijay Kapur, Microsoft India, New Delhi
Mr. Rahul Gonsalves, Web Accessibility Consultant, Bangalore
Jyotindra V.Mehta, Advisory Systems Consultant, IBM Global Services India
Mr. Zamir Dhale, Sense International India Office, Ahmedabad Gujarat
Shri Jaijit Bhattacharya, M/s Sun Microsystems, New Delhi
Ms. Jayalakshmi Chittor, CSDMS, Noida, U.P
Shri Manoj Jain, TDIL, DIT, New Delhi
Ms. Gitanjali Sah, UN Solution Exchange, New Delhi
Shri Pradeep Gupta, Managing Director, Cyber Media India Ltd., Gurgaon, Haryana
Shri Vijay Krishnamani, Infosys, New Delhi
Shri Ajai Kumar, C-DAC, Pune
Shri Indranil Das Roy, M/s Webel, Kolkata
Shri Deepak Maheshwari, Microsoft India , New Delhi
Shri Vikas Goswami, Microsoft India, New Delhi
Ms. Helen Mahtani, Programmer, NCPEDP, New Delhi
Shri Muthamma B. Devaya, Senior Program officer, NCPEDP, New Delhi
Ms. Nirmitha Naresimhan, Centre for Internet & Society, Bangalore
Ms. Tejal Tiwari, ERNET India, New Delhi
Shri D.P. Misra, NIC, New Delhi
Shri Sachin Rizal, Sense International (India) Ltd., Ahmedabad Gujarat
Ms. Ritu Srivastava, CSDMS, Noida
Shri Santosh Kumar Gupta, CSDMS, Noida, UP
Shri Rajan Varada, UN Solution Exchange, New Delhi
Shri S.K. Aggarwal, Scientist ‘F’, DIT, New Delhi - Convenor

For more details visit https://cis-india.org/openness/blog-old/meeting-by-the-dit-on-a-national-policy-on-e-accessibility-at-delhi-on-jan-30th-2009

Mobile technologies and enlightened service packages help persons with disabilities connect to new opportunities

nirmita — 2012-09-13T13:38:32Z

Innovative approaches from mobile hardware and applications developers as well as operators are helping connect the estimated 15% of the global population that lives with some form of disability to the power of information and communication technology.

The press release was published by the International Telecommunication Union (ITU) on September 12, 2012

A new report released jointly by ITU and civil society partner The Global Initiative for Inclusive ICTs (G3ict) on the occasion of the United Nations Conference on States Parties to the Convention on the Rights of Persons with Disabilities, (New York, 12-14 September), reveals a surge of interest in an as-yet untapped market, with new accessibility applications now being launched almost daily, offering unprecedented ways to empower persons with disabilities to communicate, access information and control their environment.

Senior citizens, people living with disabilities and the illiterate are often marginalized from the ‘mobile miracle’ however, because devices are not equipped with the right kind of accessibility features, or because the price of accessible mobile phones and services is out of reach. That’s now changing, with a host of exciting options coming onto the market.

New screen readers can make mobile phones easily usable for the blind, those with low vision and the illiterate. Visual or vibrating alerts, relay services and hearing aid compatibility devices are making mobile phones accessible for the deaf and hard of hearing, while features such as voice recognition and auto text are proving a boon to those with physical disabilities.

Examples of pioneering solutions highlighted in the report include special text-only billing plans for the deaf and hard-of hearing so that subscribers pay only for messaging and data; a new SMS-to-Avatar translation system being developed by the University of Tunis which converts typed text into real-time, online interpretation in sign language with the help of a dictionary of words and signs; and new GPS-based devices and services that help blind and partially sighted people navigate streets using an interface that announces the nearest points of interest and the user’s current location, with links to Braille readers over Bluetooth.

‘Digital accessibility’ is a relatively untapped market segment that offers potentially lucrative commercial opportunities for mobile service providers, manufacturers and smart phone application developers while ensuring the digital inclusion of persons with disabilities. A handful of leading mobile operators from around the world are already successfully addressing the needs of seniors and persons with disabilities, demonstrating the business case for promoting mobile accessibility.

Unfortunately, not all mobile operators and manufacturers are following suit, and affordability remains a major issue, especially for smart phone solutions and for subscribers in developing markets. “ITU encourages all Member States to implement regulatory and policy measures to promote access and ensure the accessibility needs of all people are met,” said Dr Hamadoun I. Touré, ITU Secretary-General. “This is especially timely given the widespread adoption of the Convention on the Rights of Persons with Disabilities which requires ICT accessibility of all its signatories, most of which are also ITU Member States.”

There are already six billion mobile cellular telephone subscriptions globally. By 2013, ITU estimates that there will be more mobile cellular telephone subscriptions than human beings on the planet. But while some people are hyper-connected, others are yet to be reached.

“This report will help guide all stakeholders as they implement business practices and policies to promote accessible mobile phones and services at home. We want to see affordable, accessible mobile phones and services used to ‘m-power’ persons with disabilities and other users around the globe,” said Brahima Sanou, Director of ITU’s Telecommunication Development Bureau, which led the preparation of the report.

The report also includes a checklist for policy makers which includes steps such as developing a roadmap with operators, supported by organizations of persons with disabilities, to identify and address mobile phone accessibility gaps; facilitating or holding capacity building programmes with mobile operators on disability awareness and ways to reach out and serve persons with disabilities; and identifying areas for which Universal Service/Access Funds may intervene to equalize access for users with disabilities.

The report, Making Mobile Phones and Services Accessible for Persons with Disabilities, is available for free download from the ITU website at: http://www.itu.int/ITU-D/sis/PwDs/Documents/Mobile Report.pdf

For more details visit https://cis-india.org/accessibility/www-itu-press-release-mobile-technologies-and-enlightened-service-packages-help-persons-with-disabilities-connect-to-new-opportunities

Barriers to Access in a Connected World

nirmita — 2011-11-08T05:30:24Z

Accessibility is an imperative to achieve a truly inclusive and participatory society writes and every individual, corporation, organization and government has a crucial role to play in nurturing it, writes Nirmita Narasimhan in this article which was published by Hans Foundation in their Annual Review 2011.

Imagine a world in which there are phones but you cannot communicate; there are televisions but you cannot watch or hear any of the programmes; there are millions of books, but you cannot read even one of them. Imagine that you were to go into a supermarket but couldn’t buy anything because you couldn’t find what you wanted, or find out the price; that you went to an ATM machine, but couldn’t withdraw money; that you went to a website of an airline, but couldn’t buy your tickets because you couldn’t view the options on the menu bar; a world where you alone are denied access to all information and entertainment like watching movies, going to museums and other places of public interest. It shouldn’t be very difficult to imagine this, because this is exactly the world we live in today. This is the reality faced by over a million persons living with disabilities around the world.

Today the number of persons with disabilities is increasing, compounded by the decrease in mortality rates and the increase in the number of diseases. Over 90 per cent of persons with disabilities live in developing countries and have little or in many cases, no access to basic human rights of education, food and shelter, employment, independent living and access to information.

It is to address this situation that the United Nations Convention on the Rights of Persons with Disabilities (‘Convention’) came into force in May 2008, marking a watershed in the disability rights movement. One of the unique features of the Convention is that for the first time equal importance was accorded to the right to access information and Information and Communication Technologies (ICT) bringing it on par with transportation and physical environment. It placed a clear obligation on the states parties to ensure that all websites and ICT services as well as information both in the public domain and with respect to cultural materials such as books, movies, etc should be made available to persons with disabilities in accessible formats, at the same time and no extra cost. The convention requires that countries should amend their laws to incorporate flexibilities which will enable persons with disabilities to enjoy their human rights and fundamental freedoms.

Technology – A Fundamental Enabler for Accessibility

The Information Society has opened up several avenues for persons with disabilities to participate and live independently. Through the use of assistive technologies, persons with disabilities can access computers, study, work, book tickets and travel, pay taxes, shop, transact business, use social media and work. For instance, blind persons can access computers using a screen reader[1] on computers or mobile phones, enabling them to send messages, make calls, listen to books, navigate the route and use the internet like other people; deaf persons can carry on a conversation through relay or text messaging and listen to audio using hearing aids; autistic persons can use symbols or pictures on their mobile phones to communicate their needs to persons around them. Hence, the range of platforms and media available today, offer tremendous opportunities for participation and inclusion.

Challenges to Inclusion

The general lack of awareness amongst policy makers and the public, resulting in widespread social stigma and insensitive attitudinal barriers associated with disability, often negates the advantages provided by technology. Attitudinal change is fundamental to making the world a more inclusive place.

In addition to social attitudes and awareness, several other challenges which hamper the ability of persons with disabilities to harness the power of assistive technology, are discussed briefly below.

One major challenge is inaccessible technology. Technology may be inaccessible due to a multiplicity of reasons, such as the unavailability of suitable software in a given region [2] or prohibitive pricing. In the absence of equally appropriate open source solutions, persons with disabilities cannot afford assistive technology. For instance, a screen reader which costs upwards of $1000 for a single user license is unaffordable for a person with disability in most countries.

Another barrier is the inaccessibility of web sites. The failure to adhere to universally accepted Web Content Access Guidelines (WCAG) formulated by the World Wide Web Consortium (W3C) renders web sites unfit for use by persons using assistive technology. The guidelines lay down very simple instructions such as ensuring that images are accompanied by alternative text attributes which enable screen readers to read out the description of the image to the listener and providing alternate formats where anything on a web site is inaccessible. Many countries today such as USA, UK and Canada have made it mandatory for all public web sites to conform to these guidelines. However, there are still several countries which do not have any such policies in place.

The lack of accessible content also poses a significant challenge. There is a severe shortage of content in formats such as electronic text, Braille, audio, etc which can be accessed by assistive technology. This may occur either due to technological (content created in inaccessible format) [3] or legal reasons (copyright laws prevent content from being rendered in accessible formats). The latter issue is the subject matter of treaty deliberations at the World Intellectual Property Organization. Today barely 5 per cent of all published materials in developed countries and 0.5 per cent in developing countries are available to persons with disabilities who are not able to read printed materials in accessible formats such as electronic text, Braille, audio, etc. Organizations serving the blind have to constantly obtain permission from copyright holders for each book that they want to convert, which is not always forthcoming. In some countries, this is simplified by the inclusion of a fair use provision (exception) in their copyright laws, which essentially does away with the requirement of having to obtain permission in cases of conversion and distribution for the disabled. However, while such a provision exists in approximately 53 countries, it is not available in over 127 countries where even the countries with exceptions cannot exchange books. Developing countries are the most severely hit since they neither have the legal provisions permitting conversion in their country nor the resources and funding to undertake conversion, and are unable to borrow books from libraries for the blind in other countries. This has resulted in a huge book famine for persons with blindness and other print disabilities around the world, preventing them from exercising their human rights of education, access to information, social and cultural participation and independent living.

Training is a very crucial aspect of ensuring effective and rapid adoption of technology by persons with disabilities, since they need to orient and familiarize themselves with the technology in order to be able to use it effectively. It is imperative that adequate resources are channelled towards capacity building and training activities and that governments, DPOs [4]and industry work together to identify appropriate implementation strategies.

The Road Ahead

To surmount all the challenges to accessibility and achieve universal inclusion, we need to achieve a solution through a mix of policy formulations and practical interventions in which all stakeholders participate i.e., by following both a top down and bottoms up approach. Incorporating accessibility and universal design principles uniformly across all services and products will ensure accessibility not only to the disabled, but also to the other categories of users who are unable to access such as elderly and illiterate persons, linguistic minorities and those with limited bandwidth. It will also reduce the long term cost and effort associated with retrofitting things to make them more accessible at a future date.

DPOs [4] around the world are also trying to work with industry to leverage the business case in making products which are universally inclusive and develop solutions which are more widely available in the market, rather than created exclusively for a niche community. Considering that persons requiring accessible products constitute nearly half of the world’s population (including seniors, illiterate persons and other categories), there are clearly huge market opportunities for business houses to follow. For persons with disabilities, an increase in the number of manufacturers creating accessible goods would help drive down prices and increase variety. A good case in point is that of NTT Docomo in Japan which increased its market to over 70 per cent after it surveyed the demographics of elderly and disabled persons and brought out a new line called Raku Raku phones. Within three years, this line sold over 15 million handsets since even persons without disabilities found accessibility features like high colour contrast, large icons and digits etc more comfortable to use.

Accessibility is an imperative to achieve a truly inclusive and participatory society and every individual, corporation, organization and government has a crucial role to play in nurturing it. Any effort, whether it is making one’s website accessible and ensuring that all information published is accessible to persons using assistive technologies or participating in awareness raising, capacity building, creating employment opportunities for the disabled, supporting advocacy activities or on ground projects of DPOs such as conversion of books, is significant and brings us nearer to achieving our vision ― an inclusive world.

Download a scanned version of the article published in the Hans Foundation's Annual Review 2011 here [PDF, 4.09 MB]

[1].A software which will read out what appears on the screen.

[2].For example, in India text to speech software is not available for all the 25 official Indian languages but is only available for English and a few other languages, which results in the exclusion of a large proportion of the population.

[3].For instance,instead of creating a proper pdf document, if one converts a scanned image of a document (instead of text) to pdf, it will not be readable by a screen reader.

[4]Disabled Persons Organizations.

For more details visit https://cis-india.org/accessibility/barriers-to-access-connected-world

Government of Madhya Pradesh initiates ICT Accessibility in Public Communication

nirmita — 2013-01-31T10:17:13Z

The Centre for Internet and Society, joined hands with Daisy Forum of India member Arushi in Bhopal to submit a request for a notification mandating that all communication by the Government of Madhya Pradesh should be accessible to persons with disabilities.

Specifically, it was requested that the government ensure that all websites are WCAG 2.0 compliant, that Unicode font is used for all regional language content and that content should be in accessible formats such as Daisy and E-pub. The submission can be found by clicking here.

In January 2013, the Government of Madhya Pradesh issued a notification in Hindi (scanned PDF version of the notification here) requesting all departments to comply with WCAG 2.0 and use Unicode font. The five page notification goes into detail regarding the need for these standards. We welcome this move by the Government of Madhya Pradesh and appreciate the efforts of Arushi in taking up this issue. We are happy to be associated with this initiative.

Click to read the original notification received from the Government of Madhya Pradesh (Image files in Zip folder, size 5.3 MB).

For more details visit https://cis-india.org/accessibility/blog/govt-of-mp-initiates-ict-accessibility-in-public