Centre for Internet and Society

Expect anti-net censorship echo in house

praskrishna — 2012-04-25T11:07:43Z

For the anti-Internet censorship movement in the country, hope is now in sight. Their fight against the intermediary provisions (section 79) of the IT laws, according to which, an intermediary (website, domain owner) would have to take off content that a third party (or complainant) finds ‘objectionable,’ without any room for appeal, has now garnered the attention of the government itself. What is at stake is our fundamental rights, warns CPM Member of Parliament P Rajeeve, who was perhaps the first at the government level to realise that there was a gaping hole in the provision, and took up the matter in the Rajya Sabha.

This blog post by Arpan Daniel Varghese was published in IBN Live on April 25, 2012

“A discussion on the annulment of the IT Act 2011 itself is likely to figure in the budget session of the Parliament on April 24. I am trying to mobilise other MPs. We have decided to convene a meeting of organizations, representatives of political parties and MPs to discuss this issue in detail,” says MP Rajeeve.

Noted Twitteratti and former Minister of State for External Affairs Shashi Tharoor too is concerned, particularly about the onus this places on Internet Service Providers.

“If a newspaper publishes something, you go after the newspaper, not the delivery boy. Yes, you can ask the delivery boy to stop delivering the newspaper, but that is such an extreme step that few democracies would contemplate. But what we are trying to do seems to go unacceptably far in this direction and needs further reconsideration,” Tharoor says, adding that he too is planning to raise the issue in the Lok Sabha.

Both Alok Dixit from ‘Save Your Voice’ and Sunil Abraham, the executive director of the Centre for Internet And Society (CIS), say they are speaking to MPs and others in the government and trying to initiate an motion in the Rajya Sabha against the intermediary provisions. And support has been pouring in from all quarters, be it cyber space or through the pan-India protests, including the recent one at the Marina Beach in Chennai that ‘Save Your Voice’ has been holding.

Alok, Sunil and scores of activists across the country are now pinning their hopes on the annulment motion introduced by MP Rajeeve, which is likely to be taken up during the second half of the Parliament session on Tuesday.
The main hassle, however, is ignorance. “People don’t even know about the laws. They are not aware of their rights. So, the kind of support we are getting is quite less,” says Alok.

The legal fraternity and the administration too face the same roadblock, agrees Kerala High Court advocate Jacob. “This is a new area and people are just learning the theoretical side of it. There are not many cases. Trained professionals are not there to train the legal fraternity itself,” he rues.

The fundamental question is, according to Sunil, “why should freedom of speech and expression be any different on the Internet?”
“Remember, this is the same Internet which brought out Kolaveri and structured the Anna movement. So, it affects you,” Alok signs off.

Read the original here

For more details visit https://cis-india.org/news/anti-net-censorship-echo-in-house

Campaign against curbs on websites gathers steam

praskrishna — 2012-04-25T11:19:29Z

For political cartoonist Aseem Trivedi and his blogger-cum-journalist friend Alok Dixit, who both ran a website against corruption, a tryst with the blind side of law triggered their mission against “gagging” of the new-age Indian Internet user.

The blog post by Arpan Daniel Varghese was published by IBN Live on April 23, 2012.

It all started when they were in Mumbai, taking part in the first public protest seeking a strong Lokpal led by social activist Anna Hazare. “During the course of the protest, we got word that our website had been taken off,” recalls Alok.

The Mumbai Police had banned the website without any prior notice, apparently after a complaint was filed by a Congress leader that some content on the site, CartoonsAgainstCorruption, was objectionable, he says.

“We then contacted Bigrocks, the domain provider, but they did not divulge the exact procedure to restore our website,” he adds.

Kerala High Court lawyer P Jacob, who has a masters in cyber law and is a researcher in the field, clarifies. “Let’s say that you are a website, blog or domain owner... As per the intermediary rules incorporated into the IT laws, introduced through an amendment in 2011, if a third person sends a complaint, be it a frivolous one, to you (the intermediary ) about some objectionable content, you will have to take off the said content within 36 hours.”

This could happen to any one and could be quite dangerous, points out Sunil Abraham, the executive director of The Centre for Internet and Society (CIS-India).� “If a company wants to target your organization’s social media network, they can keep sending fraudulent emails to you and you will have to keep deleting it unless you are ready to face litigation or government action. And then there is no penalty for abusing the provision. There is no transparency, the people who comment will not be told,” says Sunil.

It was this realization that drove Alok, who then quit his job as a reporter, and Aseem Trivedi to start a movement against such blind curbs. ‘Save Your Voice’ was thus born.

A research conducted by the CIS gave further credence to their fears that it was very “easy to ban any website in India.”

“We call it a policy sting operation,” details Sunil. “We sent out fraudulent take- down notices (or complaints) to seven of the largest intermediaries in India. They gladly over-complied and promptly took off the material in question. You can try this. You could look at a legitimate comment and complain that this is blasphemous, offensive or plain annoying. And without questioning your locus standi, the intermediary sites will have to take it off.”

For more details visit https://cis-india.org/news/campaign-against-curbs-on-websites

Indian Porn Ban is Partially Lifted But Sites Remain Blocked

pranesh — 2015-09-13T09:00:03Z

The Indian government made a quick about-face on its order to block hundreds of pornography websites on Tuesday, partially lifting the ban after political backlash against the moral policing.

The article was published in Wall Street Journal on August 5, 2015. Pranesh Prakash gave his inputs.

But the websites remained blocked because Internet service providers were afraid of legal trouble.

The new order from the Department of Telecommunications said that Internet service providers could unblock any of the 857 websites, so long as they don’t contain child pornography. However, the websites remain blocked because service providers say they have no way of knowing whether they contain child porn, and no control over whether they will in the future.

Ravi Shankar Prasad, the IT minister, said Tuesday night that the government would trim down the list of banned sites, to focus only on those that contain child porn.

“A new notification will be issued shortly. The ban will be partially withdrawn. Sites that do not promote child porn will be unbanned,” said Mr. Prasad on the TV news channel India Today.

The wording of the new order created confusion, because it appears to put the responsibility for policing the Internet for child pornography on service providers.

“How can we go ahead? What if something comes up tomorrow [on one of these sites], which has child porn, or something else?,” said an executive at an Indian service provider who asked not to be named.

“The onus cannot be put on the service providers. What the government is doing is inherently unfair, it is not what the law requires,” said Pranesh Prakash, policy director at the Centre for Internet and Society, a Bangalore-based civil liberties advocacy group. It is the government’s job to determine what violates the law, not private companies, Mr. Prakash said.

For more details visit https://cis-india.org/internet-governance/news/the-wall-street-journal-august-5-2015-sean-mclain-indian-porn-ban-is-partially-lifted-but-sites-remain-blocked

India partially lifts Porn Ban?

praskrishna — 2015-09-20T06:30:34Z

India is said to have partially removed the porn ban. But many internet service providers have refused to restore access, due to a 'vague' government order.

The blog post by Nazhat Khan was published in DESI blitz on August 7, 2015.

India has partially lifted the ban of online pornography, just days after blocking user access to 857 adult websites.

The Indian government enforced the ban on July 30, 2015, only to reverse its decision on August 4, 2015. Ravi Shankar Prasad, the Communications and IT Minister, clarifies the ban only targets websites promoting child pornography.

He says: “A new notification will be issued shortly. The ban will be partially withdrawn. Sites that do not promote child porn will be unbanned.” Under the new order, internet service providers (ISPs) in India are allowed to unblock these 857 websites – except for those that contain child pornography.

This has caused another outrage. ISPs complain it is not within their capability and responsibility to do so. Internet Service Providers Association of India (ISPAI) explains: “ISPs have no way or mechanism to filter out child pornography from URLs, and the further unlimited sub-links.

“Hence, we request your good self to advise us immediately on the future course of action in this regard.

“Till your further directive, the ISPs are keeping the said 857 URLs disabled.”

An executive at an Indian ISP tells the Wall Street Journal: “How can we go ahead? What if something comes up tomorrow [on one of these sites], which has child porn, or something else?”

Pranesh Prakash, policy director at the Centre for Internet and Society, points out it is not right for the government to pass the ball over to private companies.

He says: “The onus cannot be put on the service providers. What the government is doing is inherently unfair, it is not what the law requires.” In effect, porn sites in India are still blocked. The Supreme Court and senior officials are yet to provide clearer directives for ISPs.

For more details visit https://cis-india.org/internet-governance/news/desi-blitz-august-7-2015-nazhat-khan-india-partially-lifts-porn-ban

Indian net service providers too play censorship tricks

praskrishna — 2013-02-13T04:20:53Z

The study by a Canadian university has found that some major Indian ISPs have deployed web-censorship and filtering technology.

The article by T Ramachandran was published in the Hindu on February 9, 2013. Sunil Abraham is quoted.

Your internet service provider (ISP) could be blocking some content. A study conducted by a Canadian university has found that some major Indian ISPs have deployed web-censorship and filtering technology widely used in China and some West Asian countries.

The findings, published on January 15, were the result of a search for censorship software and hardware on public networks like those operated by ISPs.

A research team at Citizen Lab, an interdisciplinary laboratory based at the Munk School of Global Affairs, University of Toronto, found a software-hardware combo package called PacketShaper being used in many parts of the world, including India.

The study identified the presence of four PacketShaper installations on the networks of three major ISPs in India during the period of study in late 2012. These ISPs had been earlier “implicated in filtering to some degree,” the report said.

The deployment of such traffic management technologies by ISPs could threaten privacy, freedom of expression and competition, said Sunil Abraham, Executive Director of the Bangalore-based NGO, Centre for Internet and Society.

He said tools like PacketShaper could be used by ISPs for two types of censorship —“to block entire websites or choke traffic on certain services or destinations in a highly granular fashion.”

The U.S.-based producers of the technology, Blue Coat Systems, are quite open about the product features on the company’s website. They say it could be used to control and weed out undesirable content. It could also be used to slow down or speed up the operation of programmes and content flow to achieve the goals set by the operators of the networks.

Transparency is the key

Technology experts said such products could be used to exercise legitimate control over the internet traffic and prioritise the use of bandwidth and resources, if used ethically.

“If done in a transparent manner that does not discriminate against different actors within a class it does benefit the collective interest of the ISP’s clients. However, it could also be used to engage in hidden censorship against legitimate speech and also for anti-competitive behaviour,” said Mr. Abraham.

The study focussed on countries where concerns exist over “compliance with international human rights law, legal due process, freedom of speech, surveillance, and censorship.”

For more details visit https://cis-india.org/news/the-hindu-feb-9-2013-t-ramachandran-indian-net-service-providers-too-play-censorship-tricks

Hate speech: ban or ignore?

praskrishna — 2013-02-13T09:40:37Z

The Social Network discusses the hate speeches: whether they should be banned or ignored. Why does the state take action against some and not against some others. This on a day when Togadia and Owaisi were simultaneously trending on the social media.

This discussion was aired on NDTV on February 5, 2013

Pranesh Prakash, Policy Director, Centre for Internet and Society, and Shivam Vij of Kafila.com joined NDTV in the studio while actor and standup comic Sanjay Rajoura joined via webcam.

Pranesh said that the talk of banning these videos is foolish. He added, I don't think that is a solution. But the issue is one of criminal prosecution – whether that should happen or not, and with regard to the interesting dichotomy that Shivam pointed out some people are calling for somethings to be banned but not others. I think that kind of hypocrisy should be pointed out. I am happy that these small incidents of hate mongering are actually being blown out of proportion on social media because it actually gets people to react...to say wait a second...that is not right I might have a certain leanings towards Hindutva but that kind of speech is not what I support, or I might have a certain leanings towards what is called "pseudo-secularism" but that kind of speech is not what I support. So getting out that discussion out is important.

If we were on one hand a society where we had communal peace and then social media were focusing on these small kinds of incidents and blowing it out of proportion then that would be a problem.

Watch the full discussion aired on NDTV

For more details visit https://cis-india.org/news/ndtv-video-the-social-network-feb-5-2013-hate-speech-ban-or-ignore

Freedom of Expression Gagged

chinmayi — 2013-02-18T08:55:36Z

The use of law to bully people into silence, called ‘heckler’s veto’, is not unique to India, writes Chinmayi Arun in this op-ed published in Business Line on February 15, 2013.

Click to read the original published in the Business Line.

Freedom of expression in India is under threat. This year we have the Tamil Nadu government’s ban on Vishwaroopam, the Ashis Nandy FIR, the smothering of Kashmir’s first all girls rock band’s music, and the removal of semi-nude paintings of Hindu deities from an art gallery upon the police’s ‘suggestion’. Another Rushdie-banning controversy is upon us, and yet another Facebook user’s arrest has made the news.

Clearly, our right to freedom of expression is under an ongoing siege. The onslaught comes in varied forms: bullying by members of society, informal government action with the overhanging threat of the law, and direct use of the law (and of a variety of legislations within it). Each form is encouraged, exacerbated even, by our problematic interpretation of freedom of expression principles. Our law allows a group of intolerant people to silence a speaker by creating a threat to public order or by threatening the speaker directly, and our state is proving utterly ineffectual in protecting speech from intolerance.

Instruments Deployed

India’s first Kashmiri all-girls band is tragic proof of horizontal attacks on speech – their music was silenced by the grandmufti’s declaring it ‘un-Islamic’, and the attendant social pressure that tends to follow. They were not protected from this horizontal attack. The Palghar incident also had echoes of horizontal pressure, which was used to directly bully Shaheen Dhada, via friends advising her to apologise and strangers slapping her, before the instrument of the law was used to bully her further.

The instrument of the law can be used in invisible, informal ways, as Bangalore’s Chitrakala Parishath incident illustrates. Here, the pressure of police ‘suggestion’, carrying the implied threat of the force of the law, was used to ensure that semi-nude paintings of Hindu deities were removed from an exhibition. It appears that this police ‘suggestion’ was motivated by the fear that those paintings could trigger law and order problems.

Vishwaroopam was banned using the law, specifically section 144 of the Code of Criminal Procedure, which empowers the government to issue orders “in urgent cases of nuisance or apprehended danger”. However, orders issued under section 144 would still need to observe the boundaries drawn for it in Article 19(2) of the Constitution.

Freedom and Public Order

Some may argue that controversial or offensive speech can legitimately be restricted since “public order” is one of the grounds for which our Constitution permits the restriction of the freedom of expression. However the original text of the Constitution did not include “public order” among its permissible grounds for restriction. This was inserted in the First Amendment of the Constitution, but was fortunately accompanied by the word ‘reasonable’ before restriction, thus ensuring that the freedom of expression can only be reasonably restricted under the exceptional circumstances listed in the Constitution.

This insertion of ‘public order’ came after the Supreme Court’s invalidation of government pre-censorship of speech on public order grounds in Romesh Thapar v. State of Madras (1950), declaring that the Constitution required that “nothing less than endangering the foundations of the State or threatening its overthrow could justify curtailment of the rights to freedom of speech and expression”. Therefore, Parliament amended the Constitution to expand the grounds on which the state could restrict speech, and included ‘public order’ among the expanded grounds. The trouble with this is that the intolerant are now able to create a public order problem to silence speakers.

The Supreme Court of India, in Babulal Parate vs State Of Maharashtra (1961) found that public order must be “maintained in advance in order to ensure it”, and ruled that restriction of Article 19 freedoms of expression and assembly in the interests of public order is permissible. However, all such restrictions must continue to satisfy the reasonability test laid down in the Constitution, providing our judiciary with the opportunity to ensure that intolerance does not continue to oppress speech.

The Heckler's Veto

The use of law to bully people into silence is not unique to India. Harry Kalven termed this ‘the hecklers’ veto’: if police action silences speakers for fear that the offended listeners might create a law and order problem, this effectively allows the listeners to veto what the speaker can say. There was a time when the heckler’s veto held sway in the United States and the United Kingdom. However, both countries’ legal principles have evolved to stop pandering to the intolerant, and it is time that India does the same.

Justice Hugo Black of the US Supreme Court, in his Feiner v. New York (1951) dissent, argued that the police must make all reasonable efforts to protect the speaker’s constitutional right to speak before interfering with this right. This dissenting opinion was later hailed as visionary. The US Supreme Court subsequently gradually recognised the evils of the heckler’s veto, which privileges and encourages intolerance. The United Kingdom also progressively narrowed its reading of the Public Order Act to ensure that speech is not restricted unless immediate violence is feared, and is now decriminalising insults which are not directed at a clearly identifiable victim.

The Indian Supreme Court’s judgment in the Rangarajan v. P. Jagjivan Ram (1989) echoes Justice Black’s denouncement of the heckler’s veto. It declares, “freedom of expression cannot be suppressed on account of threat of demonstration and processions or threats of violence. That would tantamount to …surrender to blackmail and intimidation. It is the duty of the State to protect the freedom of expression since it is a liberty guaranteed against the State. The State cannot plead its inability to handle the hostile audience problem”. However other judgments have shied away from confronting the fact that speech-related public order problems created by intolerance, not by speech.

Our legal system needs to take a firm, consistent stand against the heckler’s veto. We need to stop mirroring the evils of outdated law in fresh legislations like the Information Technology Act, and work instead to remove law and practices that institutionalise intolerance.

(The author teaches at National Law University, Delhi and is Fellow, Centre for Internet and Society.)

For more details visit https://cis-india.org/internet-governance/blog/the-hindubusinessline-feb-15-2013-chinmayi-arun-freedom-of-expression-gagged

Cyber security, surveillance and the right to privacy: country perspectives

praskrishna — 2013-01-23T12:10:23Z

This blog post is fourth in a series of eight blog posts to report on the “Third South Asian Meeting on the Internet and Freedom of Expression” recently concluded in Dhaka, Bangladesh.

This post was published in the Internet Democracy Project Website on January 22, 2013. All the blog posts in this series are written by Richa Kaul Padte, the official rapporteur at the meeting.

'The best way to protect people’s rights is to enable people to protect their rights themselves' – Chinmayi Arun

Pranesh Prakash, CIS India	Opening the session on cyber security, surveillance and privacy, moderator Pranesh Prakash from the Centre for Internet and Society (India) frames the debate by talking about how the principles raised by discussions on security, privacy and surveillance are always in tension with each other. ‘The boundaries that have been drawn in a pre-digital era don’t apply online always [and] the classic model of state-controlled surveillance is not as relevant [today].’

Taking forward the discussion by setting both a global and national framework around the issue, Assistant Professor at the Delhi-based National Law University Chinmayi Arun brings to light the ways in which cyber security is consistently tabled on several global agendas; however, with little to no meaningful parallel discussions around the right to privacy. She also connects the idea of surveillance to notions of censorship vis a vis freedom of expression, and poignantly states: ‘surveillance is a lot more insidious than censorship – [so much] more can take place before people realise it is happening.’ Prakash furthers this idea in his transition between country perspectives by highlighting the ways in which surveillance measures are already established and heavily pervasive, with both Prakash and Arun advocating greater transparency in areas where these measures are in place. As Arun says, ‘it’s not true that every instance of surveillance needs to be secret until it’s done’, and distinguishing between necessary surveillance measures (in the case of crime investigations, for example) and those that position all people as criminals who must be monitored, is key to taking the discussion forward.

Chinmayi Arun, National Law University Delhi, India

Mohammed Nazmuzzaman Bhuian, Dhaka University

Mohammad Nazmuzzaman Bhuian, an Associate Professor from the University of Dhaka, opens a Bangladeshi country perspective with the question, ‘how does a cyber security act become a surveillance act?’ A cyber crime refers to any crime that involves a computer or a network, and the crimes under this can play out in two ways. The computer itself may be a target, or it may be used to carry out a crime. It is when it is used to carry out a crime that the question of online surveillance arises

Offering another perspective from Bangladesh, Head of the Centre for IT Security and Privacy and Assistant Professor, University of Asia Pacific, Mohammad Shahriar Rahman, discusses the manipulation of security and surveillance laws by the State in order to create greater security for itself. He cites the ban of YouTube in the country in response to a US-produced video ridiculing the Prophet Mohammed and the attacks on bloggers who have advocated for free speech on the Internet, including speech that may be anti-authoritarian or anti-religious. These examples echo Mariyath Mohamed’s perspectives on the interplay between religion, politics and censorship from the previous session, which clearly resound through many South Asian countries.

Mohammad Shahriar Rahman, University of Asia Pacific, Bangladesh

Kailash Prasad Neupane, Nepal Telecommunications Authority	Perspectives from Nepal, offered by speaker Kailash Prasad Neupane from the Nepal Telecommunications Authority, highlight the acute similarities between the laws in different South Asian countries, which all position the freedom of expression as ‘subject to certain restrictions’, where the subjectivity of the clause tends to be interpreted by a powerful and majority State against its minority citizens, thus undermining both democracy and citizens’ rights. As Rahman says, ‘if the government wants to be seen as democratic in these times, they need to realise you can’t jail everyone who is critical of the Prime Minister.’

Speaking from the floor, Bishakha Datta, from Mumbai-based women’s media organisation Point of View, expands on the speakers’ views by highlighting the ways in which, given the extensive measures of State security and surveillance, societies themselves become structured around a culture of surveillance that citizens in turn internalise and see as a necessary part of their lives. She asks, ‘when we talk about the right to privacy, are we saying that we are willing to accept surveillance as long as our privacy is maintained, or are we opposing it on the grounds of privacy?’ Echoing Prakash’s idea that ‘the way in which security and privacy are portrayed as being at loggerheads is false’, Arun responds to Datta by advocating privacy as the starting point for all discussions surrounding security. In summary she states, ‘we must underline our right to privacy,and that right must always dominate. One must always start with that right, and then narrow the circumstances in which, only when it is absolutely necessary and to the extent absolutely necessary, it may be violated.’ And it is through this consistent demand for the right to privacy, and the placing of citizens and individuals (rather than the interests of the State) at the heart of these conversations, that we can see security and privacy as co-existing notions that work to ensure, rather than suppress, freedom of expression.	Bishakha Datta, Point of View, India

For more details visit https://cis-india.org/news/internet-democracy-richa-kaul-padte-jan-22-2013-cyber-security-surveillance-and-the-right-to-privacy

The Future of the Internet, Who Should Govern It and What is at Stake for You?

praskrishna — 2014-02-12T11:12:54Z

Internet and Mobile Association of India, Cellular Operators Association of India, Internet Democracy project, Media for Change, SFLC and the Centre for Internet Society is organizing a Multi-stakeholder Dialogue on the future of internet on January 29, 2014 at Multipurpose Hall, India International Center (IIC).

Snehashish Ghosh will participate in the event as a speaker.

Schedule

10.00 - 10.30: Registration
10.30 -13.30: Discussion and Open House
13.30: Lunch

The meeting seeks to address, among others, the following questions:

The issue of governing the internet through a multistakeholder mechanism (including government, business, civil society, academia and the technical community) versus a multilateral one (or an intergovernmental one, including only governments in a decision making role) is leading the global discourse.

What is multistakeholderism? How is it practiced? How is it different from multilateralism or intergovernmental decision making? Why has multistakeholderism assumed such an important role in internet governance?
Moderator – Subi Chutervedi

Several of the arguments are based in a framework document known as ‘Tunis Agenda 2005’.
What is the role of the Tunis Agenda in these debates? Since its formulation 9 years ago, is it still relevant? What does “stakeholders in their respective roles” mean in 2014 and beyond?
Moderator – Subi Chaturvedi

The positions taken by the Government of India at international fora are linked to its cyber security concerns.
Will India’s position of multilateral/intergovernmental governance of the Internet actually address these cyber security concerns?
Moderator – Anja Kovacs

Since the Snowden revelations, mass surveillance by governments has assumed center stage and is driving the recent discourse.
Will a multilateral/inter-governmental mechanism adequately address serious concerns of government surveillance and intrusion into the privacy of internet users and citizens?
Moderator – Anja Kovacs

Innovation, freedom of speech and expression and privacy rights are critical to a free and open internet. How are these impacted under a multistakeholder vis-à-vis a multilateral/inter-governmental mechanism?
Moderator- Chinmayi Arun

Internet governance has both a domestic and a global angle. In 2014, what should be the process of policy making involving stakeholders? Should there be consultation and what should be the process, quality and outcome of such consultation, especially as it relates to Internet Governance?

What process should the government adopt before taking a position internationally and while formulating domestic policy related to internet governance?
Moderator Chinmayi Arun

For more details visit https://cis-india.org/events/future-of-internet-january-29-2014

Kashmir’s information vacuum

Aayush Rathi and Akriti Bopanna — 2019-09-02T04:34:29Z

Legislative backing is being appropriated to normalise communication shutdowns.

The article by Aayush Rathi and Akriti Bopanna was published in the Hindu on August 29, 2019.

On August 4, around midnight, Jammu and Kashmir was thrust into a near total communication shutdown. In the continuing aftermath of the dilution of Article 370, cable television, cellular services, landline and Internet and even the postal services have been rendered inoperational. Even hospitals and fire stations have not been spared. While law enforcement personnel have been provided satellite phones, locals are having to queue up outside designated government offices and register the numbers they want to call. The blackout is all encompassing.

The erstwhile State of Jammu and Kashmir is accustomed to the flicking on of the “Internet killswitch”, but this indiscriminate embargo is unprecedented. The blocking of multi-point/two-way communication is quite frequent in Kashmir, with close to 55 instances of partial or complete Internet shutdowns being recorded just this year. Of the 347 cases of shutdown that have been imposed in India since 2012, 51% have been in Kashmir. The blocking of one-way communication media, such as cable television, however, is new. Even the measures adopted during the Kargil war in 1999 stopped short of blocking telephone lines.

Appearing for the incumbent government on a petition challenging the communications shutdown in Kashmir, the Attorney General of India, K.K. Venugopal, made the necessary-for-law-and-order argument.

However, recent research by Jan Rydzak looking exclusively at network shutdowns in India has shown no evidence backing this claim. On the contrary, network shutdowns have been shown to compel actors wanting to engage in collective action to substitute non-violent mobilisation for more violent means as the latter requires less coordination.

In dubious company

Network shutdowns have a limited and inconsistent effect on even structured, non-violent protests. Cross-country comparative research indicates that the shutdown of communication for achieving objectives of social control is usually the riposte of authoritarian regimes. The shroud of secrecy it creates allows for further controversial measures to be effected away from public scrutiny. Authoritarian regimes masquerading as liberal democracies are following suit. In 2016, the Turkish government had ordered the shutdown of over 100 media companies in the aftermath of a failed military coup. Earlier this year, Joseph Kabila’s government in the Democratic Republic of Congo had shut down Internet and SMS services for three weeks under the pretext of preventing the circulation of fake election results.

Mr. Venugopal further reassured the Supreme Court that the residents of Kashmir would experience the least amount of inconvenience. This line assumes that the primary use of telecommunication networks is for supposedly banal interpersonal interaction. What is forgotten is that these networks function both as an “infrastructure” and as medium of communication. Impacting either function has dire and simultaneous consequences on its use as the other. As an infrastructure, they are akin to a public utility and are foundational to the operation of critical systems such as water supply and finance.

In the Kashmir Valley, over half the business transactions are said to happen online. The payment of wages for the government-run employment guarantee scheme for unskilled manual labour is almost entirely made electronically — 99.56% in Jammu and Kashmir. The reliance on the Internet for bank-related transactions has meant that automated teller machines and banks are inoperative. What is telling is that the increasing recourse to network shutdowns as a law and order tool in India is also happening simultaneously with the government’s digitisation drive. Information flows are being simultaneously facilitated and throttled.

Ambiguous backing

Moreover, communication shutdowns have ambiguous legal backing. One approach imposes them as an order passed under Section 144 of the Code of Criminal Procedure. A colonial relic, Section 144 is frequently used for the imposition of curfew in ‘sensitive’ areas as a preventive measure against public demonstrations. This approach lacks procedural accountability and transparency. Orders are not mandated to be publicly notified; they do not identify the duration of the lockdown or envision an appeal mechanism.

Perhaps realising these challenges, the Temporary Suspension of Telecom Services (Public Emergency or Public Safety) Rules, 2017, notified under the Telegraph Act, do incorporate a review mechanism. However, reviewing officials do not have the authority to revoke a shutdown order even if it is deemed illegal. The grounds for effectuating any shutdown also have not been elaborated other than for ‘public emergency’ or ‘public safety’ — both these terms are undefined. Legislative backing, then, is being appropriated to normalise, not curb, communication shutdowns. Tellingly, the owner of an Internet service provider in Kashmir pointed out that with Internet shutdowns becoming so common, often the shape that an order takes is of a call from a government official, while the procedural documentation follows much later.

Treated as collateral damage in imposing communication blackouts are the fundamental freedoms of speech and expression, trade, and also of association. The imposition of Section 144 along with the virtual curfew is designed to restrict the freedom to assemble peacefully. Such preemptive measures assume that any assembly will be violent along with negating the potential utility of technological means in maintaining social order (such as responsible digital journalism checking the spread of rumours).

Most critically, this enables a complete information vacuum, the only salve from which is information supplied by the suppressor. Of the days leading up to August 5 and the days since, sparse information is publicly available. Local newspaper outlets in Kashmir are inoperational. This lack of information necessarily precludes effective democratic participation. Beneath the national security sentiments, a key motivation for network shutdown presents itself: that of political censorship through the criminalisation of dissent.

For more details visit https://cis-india.org/internet-governance/blog/the-hindu-august-29-2019-aayush-rathi-and-akriti-bopanna-kashmirs-information-vacuum

Comparison of the Manila Principles to Draft of The Information Technology [Intermediary Guidelines(Amendment) Rules], 2018

Akriti Bopanna and Gayatri Puthran — 2020-06-01T07:48:17Z

This paper looks at the Manila Principles intermediary liability framework in comparison to the amended draft Information Technology [Intermediaries Guidelines (Amendment)] Rules, 2018 introduced by the Ministry of Electronics and Information Technology (MeitY) in December, 2018.

Introduction

In December 2018, the Ministry of Electronics and Information Technology (MeitY) introduced amendments to the draft Information Technology [Intermediaries Guidelines (Amendment)] Rules, 2018 [“the 2018 Rules”]. The proposed changes ranged from asking intermediaries to proactively filter content using automated technology to prohibiting promotion of substances such as cigarettes and alcohol. In CIS's submission to the Government, we highlighted our various concerns with the proposed rules. Building on the same, this paper aims to assess how the new draft rules measure up to the best practices on Intermediary Liability as prescribed in the Manila Principles. These principles were formulated in 2015 by a coalition of civil society groups and experts, including CIS, in order to establish best practice to guide policies pertaining to intermediary liability.

Depending on their function, intermediaries have a varying hand in hosting activism and discourse that are integral to a citizen’s right to freedom of speech and expression. The Manila Principles are an attempt at articulating best practices that lead to the development of intermediary liability regimes which respect human rights.

Consequently, the paper examines the draft rules to assess their compatibility with the Manila Principles. It provides recommendations such that, where needed, the rules are aligned with the aforementioned principles. The assessment is done based on the insight into the rationale of the Manila Principles provided in its Background Paper.

Disclosure: CIS is a recipient of research grants from Facebook India.

Click to download the research paper which was edited by Elonnai Hickok and reviewed by Torsha Sarkar.

For more details visit https://cis-india.org/internet-governance/blog/akriti-bopanna-and-gayathri-puthran-comparison-of-manila-principles-to-draft-it-intermediary-guidelines-rules

Designing a Human Rights Impact Assessment for ICANN’s Policy Development Processes

Collin Kure, Akriti Bopanna and Austin Ruckstuhl — 2019-10-03T14:43:28Z

As co-chairs of Cross Community Working Party on Human Rights (CCWP-HR) at International Corporation of Names and Numbers (ICANN), Akriti Bopanna and Collin Kurre executed a Human Rights Impact Assessment for ICANN's processes. It was the first time such an experiment was conducted, and unique because of being a multi-stakeholder attempt.

This report outlines the iterative research-and-design process carried out between November 2017 and July 2019, focusing on successes and lessons learned in anticipation of the ICANN Board’s long-awaited approval of the Work Stream 2 recommendations on Accountability. The process, findings, and recommendations will be presented by Akriti and Austin at CCWP-HR’s joint session with the Government Advisory Council at ICANN66 in Montreal during 2nd-8th November.

Click to download the full research paper here.

For more details visit https://cis-india.org/internet-governance/blog/designing-a-human-rights-impact-assessment-for-icann2019s-policy-development-processes

Dystopia vs development: The Kashmir paradox

Asmita Bakshi — 2019-10-20T06:31:00Z

On 26 July, Azmat Ali Mir, 26, landed in her hometown, Srinagar. A day later, uncertainty and panic gripped the Kashmir valley—the Amarnath yatris (pilgrims) and other tourists were being evacuated, there was heavy military deployment and news reports claimed that there could be a threat to the border.

The article by Asmita Bakshi was published by Livemint on October 19, 2019. Ambika Tandon was quoted.

But Mir had a lot of work to do—she had events planned as part of her startup Manzar Experience Curators, which promotes Kashmiri art, culture and fashion made and produced locally for audiences outside the state, particularly Bengaluru, where she now lives. “We are so used to things like this, we were like, ‘these things will keep happening, curfew laga denge (they will impose a curfew), that means you need to have ration in your home. But until then, you have to do your work’," Mir tells me over the phone from Bengaluru. “I had very little time, my tickets were already booked for 5 August, there was so much work, I had no time to think. I was going around, signing contracts, getting things done."

But soon, it became clear that things would be different this time. By August 1, fear and tension had escalated. Rumours of war grew louder, and additional troops were flown in. “The guy who heads the agency that was to help with online promotions for my event said things don’t seem okay and we should wait and see how this goes," says Mir. “Our lives, both personal and professional, are governed around the political calendar of Kashmir."

Across town, on 26 July, Sheikh Samiullah, 28, from downtown Srinagar was at a café called ZeroBridge Fine Dine along with his team and representatives from the state administration, including deputy commissioner Shahid Choudhary, to launch the Android app for his company FastBeetle. The logistics startup, launched last year by Samiullah and co-founder Abid Rashid Lone, is often called “Kashmir’s Dunzo", and provides door-to-door delivery services for businesses ranging from online grocers and retail commerce to pharmacies and individuals.

The launch of their iOS app was scheduled for 13 August, the day after Eid. But this had to be cancelled a few days later due to the prevailing situation in the valley. Today, FastBeetle’s operations—which run on the internet—have ceased. “I invested all my savings in this company. For me, it’s not possible to run this again. It is like starting from the beginning. I have a massive liability on my head," Samiullah tells me in Delhi, where he has gone from running a profitable business to being unemployed and now searching for work.

Over the same period, Qazi Zaid, 30, who runs and edits the news platform Free Press Kashmir, was in overdrive. “As journalists living in Kashmir, we aren’t just reporting the conflict, we are also living the conflict. We are members of the same society," he says. “One of the last stories we did was on the panic—how panic is being manufactured and the standard response of people who are scared and entering panic mode. That’s what happened with us as well." Free Press Kashmir, which is primarily an online news portal, has not published for close to three months. And now Zaid is in the Capital, exploring ways to save his news portal from complete closure and prevent the 15 young journalists he employs from being rendered jobless.

These young Kashmiris and their organizations have been driven into a state of near-obscurity since 5 August, when the Union government abrogated Article 370 of the Constitution, which granted the state of Jammu and Kashmir its special status, and subsequently sent the valley into a communication blackout. Two and a half months later, only landlines and post-paid mobile services (excluding SMS) have been restored. Internet and data services remain closed.

With thousands of arrests, instances of violence from both militants and the Armed Forces reported in the international press, the impact of this shutdown has been immense. But it has also inflicted a huge monetary cost. A report in the BBC, published on 8 October, stated that “the Kashmir Chamber of Commerce and Industry estimates the shutdown has already cost the region more than $1.4bn (around ₹9,800 crore), and thousands of jobs have been lost".

Shutting down of startups

In a region ridden with decades of armed conflict and the presence of the Indian armed forces in large numbers, entrepreneurship is no easy feat. Kashmiris have typically chosen public sector jobs, but the valley’s entrepreneurs agree that over the last decade or so, young and resilient men and women from the valley had been working to change this with online and offline ventures.

In fact, the startup ecosystem in Kashmir seemed to have been poised for growth. Notably, in September last year, the Jammu and Kashmir Entrepreneurship Development Institute (JKEDI), established by the state government, released the J&K Startup Policy 2018, which aimed to boost the startup ecosystem by granting founders a monthly allowance of up to ₹12,000 for a period of one year during incubation. Recognized startups would be provided with one-time assistance of up to ₹12 Lakh for product research and development, marketing and publicity.

It was around this time that Samiullah started FastBeetle. He had noticed that though logistics companies existed, they catered largely to big organizations like Amazon. FastBeetle tied up with smaller businesses, including close to 200 women in the valley who were making and selling apparel and other wares on Instagram. “They would have trouble going out every day on multiple deliveries since it is a conservative society," he says. FastBeetle had over 30 merchants within its first month of operations. Over the first five months, they had grown to making 100 deliveries per day, employed a team of six, got an office space and two bikes. In a year, they had generated a positive cash flow despite numerous internet shutdowns imposed in the valley.

Since August 5, the company has been plunged into what Samiullah believes is an interminable downturn. He estimates monetary losses at approximately ₹15 lakh, not considering the ₹4 lakh he invested in the Android app and another ₹3 lakh on the iOS app that never took off. In the unlikely event that restrictions are lifted immediately and business as usual resumes in the valley, it will cost him another ₹10 lakhs to restart the company.

Financial losses aside, he says, it is the time and passion he had invested in the business that won’t come back. And his young employees face an uncertain future as well. One of his delivery boys, Arsalan Shabir Bhat, 21, doesn’t know what the future holds both for him or the valley. “The salary of ₹10,000 for me was good, I was satisfied. “Aage ka nahi pata par haalaat bohot kharab hai. Filhaal toh baithe hi hai ghar pe (I don’t know about the future but the current situation is grim. For now, I am sitting at home)," he says.

Through all this, the state administration and Union government are trying to push the narrative of development. In late September, minister of state for finance and corporate affairs Anurag Thakur, told news outlets: “Our government has taken a historic decision to abrogate Article 370. Now, J&K will witness massive development." Yet, the 33 startups registered with the JKEDI and 70 with the Startup India portal in J&K, among others that run on private funding and bootstrapping models, have been struggling since this decision was taken. Earlier this week, militants attacked two non-local apple traders in the valley, casting doubt on the claim that Kashmir is safe for business.

It was to assess conflicting claims such as these, by providing an insight into the lives of people in the valley, that Zaid restarted Free Press Kashmir in 2017 (it was previously shut down in 2014), using investments from his family business. “It’s all the more important now. Because authentic voices from Kashmir are not coming out," says Zaid. He says that while the international media focuses on Kashmir from a breaking news perspective and some of the Indian press takes a nationalistic line, human perspectives from the valley largely remained unheard.

“There was a gap of a human narrative coming out of Kashmir, which we saw and filled," he says. “If we were to relaunch right now, I don’t think there would be a lot of positive stories. There would be stories of struggle, survival, trauma, pain, hardship. That’s what we would be reporting right now."

With a civil curfew reportedly in place in the valley as a means of protest, even businesses that could have provided financial assistance to these startups are not in operation.

“The economy is so badly hit and it will take another year or two years or more—no idea how long—to recover. Because right now advertisers will take some time to recover as well," says Zaid. “I don’t think we can sustain that long. Our business was at 50% of sustenance and now it’s down to 0. Traffic is down to 0 form 350,000-500,000 hits."

Some investors like Asmat Ashai, who runs the US-based non-profit organization Funkar International, would provide financial assistance to young Kashmiri artists, nevertheless maintain that the difficult situation will not deter them from providing support. “I will continue to help anyone who asks me for help because we cannot give up and we will not be broken. We will stay the course and save whatever we have in spite of the abrogation of all the articles. That is paperwork. Kashmiris will not be broken."

Lost hope

According to the Software Freedom Law Foundation, a legal services organization working to protect digital freedom, Kashmir has had the maximum number of internet shutdowns in the country—55, of varying durations and extents, in 2019 alone, and a total of 180 since 2015. This time however, the shutdown was far more severe—all media and communication platforms, including landlines, internet, news publications and certain television services were suspended. “A large majority of businesses today rely on the internet for some part if not all of their function," says Ambika Tandon, policy officer, Centre for Internet and Society (CIS), Bengaluru.

CIS published a digital book titled Internet Shutdown Stories in May 2018 which tracked how internet blockades impact lives and livelihoods in India. “We collected stories from Internet Service Providers (ISPs) and digital marketing firms in Kashmir that were on the brink of closing down due to the frequency of shutdowns in the valley. The reporters spoke to musicians who used YouTube as a means to earn a livelihood and popularity, and were doubly upset with the effect on their income and their freedom of expression. Given the absence of any public notice before shutdowns, or information regarding the extent and duration of shutdowns, the government definitely has the minimal responsibility of compensating direct losses incurred by those who cannot afford it," says Tandon.

Take the example of Furqan Qureshi, who set up KartFood, popularly called “Kashmir’s Zomato", when he was still pursuing a commerce degree from Islamia College, Srinagar. He started in 2017 and would take orders on call. Once the response grew, Qureshi had a website and application built. But for two months thereafter, in May and June 2017, there was a clampdown on the internet. “I suffered a loss of close to ₹1.5 lakh and that time I had no investment, but I had employed people and was responsible for them, so I persevered and started again from July. It’s always about working from scratch in Kashmir. Whenever there is a shutdown, you start from zero," he says on the phone from Bengaluru.

Qureshi says they always fought the odds and remained in business through internet shutdowns during which the team, which stood at 25-30 as on 5 August, would call customers and coordinate deliveries on the phone.

This dedication is what eventually resulted in his first round of investment in February 2018, from a local Kashmiri businessman. “I upgraded the app, included more restaurants, added delivery tracking features and was creating jobs."

Since 5 August, however, not only have communication channels been hit, initially there was complete restriction on movement within the valley. “I had to leave Kashmir around six or seven days after the clampdown, since I live in an area where there was stone-pelting every day and the police was entering homes and picking up boys. My parents were scared and said it was better to go to Bengaluru and stay here," he says, now hoping he can set up a small restaurant in the city, using whatever he has managed to save.

As young entrepreneurs leave, the JKEDI remains hopeful that the startup ecosystem will bounce back once normalcy returns. “I think as soon as the internet starts working again we will push the things here as well, with the policy we are trying to give some incentive to these people, so that we can get these startups back and they can inspire other people to start their own," says Irtif Lone, in-charge, Centre for Innovation Incubation and Business Modelling, JKEDI.

“It is difficult for people to choose to pursue a startup and these situations make it even tougher. We will be pushing all the startups that have made a mark and are now suffering due to the financial constraints. They will be given an incentive as soon as possible so that none of them are starved for finances."

But there are doubts about whether such promises can be fulfilled. In any case, it may already be too late. Shayan Nabi, 29, who ran a digital marketing company and had invested in other ventures of his own such as KashmirCalling (to coordinate private carpooling), has given up hope. As he waits for his employees to receive the emails he has sent asking them to look for alternative opportunities, he himself is facing professional uncertainty in Delhi. “I have been very vocal about providing internet freedom in Kashmir. It’s a basic human right. But it always falls on deaf ears." He adds: “I had ideas about making Kashmir digital. But I am sorry, not any more. Not after all the humiliation we have been through."

The road to recovery from here is paved with crippling debt, unemployment and loss of morale. What was once seen as an act of resilience amidst conflict, has today crumbled due to a State diktat, paradoxically executed with promises of peace and prosperity.

When Mir finally landed in Bengaluru on the morning of 5 August, she broke down when she finally heard the news. Today, with payments stuck with vendors and Mir’s inability to reach her artisans and wazas (Kashmiri cooks) in the valley, the Manzar website reads, “All verticals of Manzar Experience Curators... are currently unoperational due to the unprecedented lockdown in Kashmir". She fears that her venture, which set out to create conversations about Kashmir around the country, has lost all meaning and purpose. “I am not someone who set out with hate, I set out with love and passion and this idea of changing things," she says.

“Do you think with the kind of environment that this country has created for a Kashmiri today, I can go out and do what I do? Is it safe for someone like me to take a place somewhere in Bengaluru to open a place that serves authentic Kashmiri food? I am scared it could be burnt down the next day."

The question she now asks herself transcends the uncertainty of business in the valley, and straddles a precariousness both political and personal: “Where do I go from here?"

For more details visit https://cis-india.org/internet-governance/news/livemint-asmita-bakshi-october-18-2019-dystopia-vs-development

Through the looking glass: Analysing transparency reports

Torsha Sarkar, Suhan S and Gurshabad Grover — 2019-11-02T05:48:59Z

An analysis of companies' transparency reports for government requests for user data and content removal

Over the past decade, a few private online intermediaries, by rapid innovation and integration, have turned into regulators of a substantial amount of online speech. Such concentrated power calls for a high level of responsibility on them to ensure that the rights of the users online, including their rights to free speech and privacy, are maintained. Such responsibility may include appealing or refusing to entertain government requests that are technically or legally flawed, or resisting gag orders on requests. For the purposes of measuring a company’s practices regarding refusing flawed requests and standing up for user rights, transparency reporting becomes useful and relevant.Making information regarding the same public also ensures that researchers can build upon such data and recommend ways to improve accountability and enables the user to understand information about when and how governments are restricting their rights.

For some time in the last decade, Google and Twitter were the only major online platforms that published half-yearly transparency reports documenting the number of content take down and user information requests they received from law enforcement agencies. In 2013 however, that changed, when the Snowden leaks revealed, amongst other things, that these companies were often excessively compliant with requests from US’ intelligence operations, and allowed them backdoor surveillance access to user information. Subsequently, all the major Silicon Valley internet companies have been attempting to publish a variance or other of transparency reports, in hopes of re-building their damaged goodwill, and displaying a measure of accountability to its users.

The number of government requests for user data and content removal has also seen a steady rise. In 2014, for instance Google noted that in the US alone, they observed a 19% rise for the second half of the year, and an overall 250% jump in numbers since Google began providing this information. As per a study done by Comparitech, India sent the maximum number of government requests for content removal and user data in the period of 2009 - 2018.8 This highlights the increasing importance of accessible transparency reporting.

Initiatives analysing the transparency reporting practices of online platforms, like The Electronic Frontier Foundation (EFF)’s Who Has Your Back? reports, for instance, have developed a considerable body of work tracing these reporting practices, but have largely focused at them in the context of the United States (US). In our research, we found that the existing methodology and metrics to assess the transparency reports of online platforms developed by organisations like the EFF are not adequate in the Indian context. We identify two reasons for developing a new methodology:

Online platforms make available vastly different information for US and India. For instance, Facebook breaks up the legal requests it receives for US into eight different classes (search warrants, subpoenas, etc.). Such a classification is not present for India. These differences are summarised in Annexure
The legal regimes and procedural safeguards under which states can compel platforms to share information or take content down also differ. For instance, in India, an order for content takedown can be issued either under section 79 and its allied rules or under section 69A and its rules, each having their own procedures and relevant authorities. A summary of such provisions for Indian agencies is given in Annexure 3.

These differences may merit differences in the methodology for research into understanding the reporting practices of these platforms, depending on each jurisdiction’s legal context.

In this report, we would be analyzing the transparency reports of online platforms with a large Indian user-base, specifically focusing on data they publish about user information and takedown requests received from Indian governments’ and courts.

First, we detail our methodology for this report, including how we selected platforms whose transparency reports we analyse, and then specific metrics relating to information available in those reports. For the latter, we collate relevant metrics from existing frameworks, and propose a standard that can be applicable for our research.

In the second part, we present company-specific reports. We identify general trends in the data published by the company, and then compare the available data to the best practices of transparency reporting that we proposed.

Download the full report. The report was edited by Elonnai Hickok. Research assistance by Keying Geng and Anjanaa Aravindan.

For more details visit https://cis-india.org/internet-governance/blog/torsha-sarkar-suhan-s-and-gurshabad-grover-october-30-2019-through-the-looking-glass

Should online political advertising be regulated?

P.J. George — 2019-11-13T15:12:46Z

Micro-targeting could have potentially damaging results in the context of political advertising.

The article by P.J. George was published in the Hindu on November 8, 2019. Pranesh Prakash was interviewed.

On October 31, Twitter announced that it will no longer carry political advertisements as the power of Internet advertising “brings significant risks to politics, where it can be used to influence votes”. On the other hand, Facebook has said it will not fact-check political advertisements as it does not want to stifle free speech. In a conversation moderated by P.J. George, Pranesh Prakash (board member, The Centre for Internet and Society) and Kiran Chandra (General Secretary, Free Software Movement of India) discuss how platforms and constitutional authorities can deal with the challenges posed by online political advertising to democracies. Edited excerpts:

We have always had political advertising. What is it that makes online political advertisements different or maybe even problematic?

Pranesh Prakash: There are two things that make online political advertising different. One is targeting. Online advertising allows, especially on social networks, for a kind of targeting that wasn’t possible at the same level before. Earlier, if you wanted to target a particular segment of people for your political messaging, you could find out what kind of magazines they subscribe to and put fliers in those magazines. But you couldn’t engage in personalised targeting based on multiple attributes that is possible through platforms like Facebook and Twitter. The second is the invisibility of this kind of advertising. If there’s a billboard in the real world, everyone gets to see it. However, if there’s targeted advertising on a social media platform, not everyone gets to know of it.

Kiran Chandra: App-based organisations have designed advertisement models to specifically allow targeting. Facebook, for instance, allowed you to choose a person from a particular caste and also from a particular class in the same caste. If somebody wants to look at an advertisement for an Audi, they can go to one class of newspapers or look at billboards in some localities; the very existence of the product is not opaque to society. But targeted advertising makes it possible for two people connected to the Internet from the same source, using the same equipment, studying in the same school or college, working in the same workplace, and living in the same habitat to get two different advertisements. And micro-targeting has got potentially damaging results in the context of political advertising, particularly for elections. These platforms make it possible to go from manufacturing consent to manipulating consent. A person is continuously fed with information to vote for a particular party.

Twitter said it will no longer carry political advertisements, considering the repercussions seen in the U.S. in the past elections. On the contrary, Facebook says political advertisements are necessary and that people should see if their politicians are lying. How culpable is a platform in the case of a problematic online political advertisement?

KC: Platforms, particularly Facebook, have been washing their hands of the issue saying they are only intermediaries providing space; that the content is being generated by the people to be consumed by the people, and they have no role to play. But this is false. If you look at the complete business model of Facebook, Google, or any of the platforms, they clearly provide micro-targeting, or allow people to be manipulated for a particular purpose. So, these platforms can’t just wash their hands of the issue. In the Maharashtra election, you saw a lot of advertisements coming out which are untraceable. How can this happen without the platform itself allowing for such a possibility? The Election Commission (EC) needs to step in on all these issues. These corporations need to be very transparent in the context of elections. They need to bring out all the ways in which advertisements are displayed and also the money associated with it.

When somebody publishes it [an ad] on a Facebook wall, it is as good as publishing it in a newspaper. So, all the legislation that apply now for reasonable restrictions and freedom of speech and the freedom of press also apply to these platforms. These platforms are culpable when the very intent of their business model allows such subversion of the democratic process. They need to be brought in line to ensure that Indian democracy is safe.

PP: I completely disagree with Kiran on a number of points. For instance, those who are running a platform shouldn’t automatically be liable for what people are seeing on those platforms. The people who are actually saying things should be liable, not necessarily those who are carrying it without knowing what they’re carrying most of the time. Kiran also mentioned manipulation. The job of all advertising is to manipulate. The job of newspapers is to manipulate public opinion. And there’s always money associated with this. Newspapers carry advertisements as well. You don’t necessarily know who has paid for each ad in the newspaper. What online platforms are able to provide is actually greater transparency in this regard, at least based on what Facebook is attempting to do with its ad library. Calling this manipulation doesn’t quite work. Because then you have to specify why certain categories of things you think of as manipulating, while other categories you think of as influencing.

Second, as far as I know, Facebook does not ask for your caste. Nor does it actually allow advertisers to use caste as a category for advertising. To address the larger question of whether to carry political advertisements or not, I don’t think there are simple answers. For instance, in different jurisdictions there are different rules as to whether different kinds of media are allowed to carry political advertisements or not. In the U.S., all broadcasters are required by law not to censor on the basis of the content of political advertising. Which means that broadcasters in the U.S. cannot say to a candidate, ‘this advertisement that you’ve sent to us contains a lie and we’re not going to associate ourselves with the lie and we’re not going to carry it’. Now, when a platform like Facebook says that it will voluntarily adopt a similar standard as applies to broadcast organisations by law, all hell breaks loose. And again, there might be good reasons for it. But to say that political advertising should not contain lies, and hence should be censored, is not a viable opinion across the board.

KC: I would like to clarify one thing here. There is a clear distinction between Facebook asking your caste and Facebook allowing you to micro-target people based on their caste and class. In 2016, I created an advertisement with a tag called Brahmin bags and it allowed inclusion and exclusion based on caste and economic status. And now, after this had been made an issue for the last three years, Facebook says that advertisers can select topics that are specific to a particular caste. For instance, Dalit topics, Iyengar topics, etc. So Facebook, in its design, allows such kind of sensitivities to be used for micro-targeting. And one should not confuse general advertising with political advertising. If the advertisement is just about manipulating for buying a particular product, that has something to do with the business houses; even if one agrees with it or not. But when you speak about political advertising, when people come to participate and engage in a democratic process, the EC and The Representation of the People Act (RPA) mandate that people should be allowed to take a very clear stand, to look at what has happened in the last five years, and decide how to vote, freely and fairly. That is why the RPA clearly lists a certain set of things for free and fair elections, where even the use of money and manipulation should not be allowed to happen. Yes, the U.S. has a different context. American democracy is different from Indian democracy. We have got our own statute. This methodology in which these platforms have got their business models and are engaging deeply in subverting the Indian democratic process is a serious cause of concern. The EC should come up with new methodologies, if the existing ones are not sufficient.

Can you elaborate on how the EC can play a role in this?

KC: We brought these issues to the notice of the EC prior to the 2019 general election. The EC said it does not have enough manpower to deal with this situation for now. The EC does not have power over the police or the administration; but once the elections are on, it has the capability to take in different departments and ensure that such subversion of the democratic process does not happen. A fundamental problem with the EC’s method is that it said it was in discussion with the digital platforms to make more people vote in the election. And that itself is problematic. How is it going to be done? The EC should make public the way in which this advertising is being conducted, the money associated with it, and the people who are being reached with it. For instance, if we look at TV channels for ads during primetime, there is a mechanism, like TRP ratings, which allows them to understand and evaluate the target sections. If you look at the Maharashtra election, the advertiser itself is not known. Have people been sent communal messages? Have people been targeted based on caste, which can disqualify the contestant? The EC should reach out to the Government of India and look at the departments that are capable of handling this. If they don’t exist, it should start creating infrastructure that will be able to look into all these aspects. Also, concrete guidelines should be given to these digital platforms. And whatever comes in contradiction, or comes in the way of implementing the RPA, the EC should stop the platforms from doing it.

PP: For me, it’s not clear to what extent I would draw a distinction between advertising and other things which the EC has not been able to curtail, such as paid news and political ownership of media, which allow for very skewed viewpoints to be expressed. But insofar as what can be done about online platforms — and again, only online platforms which deal in advertising — the biggest source of online political messaging in India is WhatsApp. So, excluding the elephant in the room from this discussion, what the EC could do is bring the largest platforms together to get transparency commitments from them. Then this information needs to be made publicly available, so that the invisibility which happens with targeting gets countered. The second thing... Given that elections are geographical in nature in India, if you want to engage in advertising, you have to do it on the basis of geography, not on the basis of specific kinds of attributes of a person. And let’s also be aware that most of these attributes or guesses about people that these platforms are making are based on what people post on social media platforms, what they click. So, the one thing that can be done on a global level is transparency and restrictions on various targeting but anything else such as limitations on, say, lying in political advertising, I don't think that can or should be sold on a global level. It’s dependent far too much on each country and their models and how they interpret freedom of expression.

For more details visit https://cis-india.org/internet-governance/news/hindu-pj-george-november-8-2019-should-online-political-advertising-be-regulated