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Information Design - Visualizing Action (TTC)
https://cis-india.org/digital-natives/making-change/tactical-technology-design-activism-1
<b>This is the second part of the Making Change analysis on information activism. It explores the role of the presentation and design of information to translate information into action.</b>
<pre style="text-align: justify;"><strong>CHANGE-MAKER:</strong> Maya Ganesh
<strong>
PROJECT</strong>:
Visualizing Information for Advocacy
<strong><strong>
METHOD OF CHANGE</strong>:
</strong>Redesign the production, presentation and representation of data to stimulate citizen action.<strong>
STRATEGY OF CHANGE: </strong>
- Demystify the technology, strategy and tactics behind information design
- Train people on how to use them for their projects.
- Empower people and increase political participation at the grassroots</pre>
<h2>Part 2: Information Design</h2>
<p align="justify">Tactical Technology aims to demystify strategies that stimulate citizen participation through the production, presentation and representation of data. Their 2010 program:<a href="https://tacticaltech.org/visualising-information-advocacy"> Visualizing Information for Advocacy</a> focuses on finding "the right combination of information, design, technology and networks" (2010) to communicate issues and stimulate action. As explored in the last post, campaigns must not only inform citizens, but must persuade them into acting. The way information is presented: the symbols, shapes and sequences plays a big part in creating deeper connections between the consumer and information. Using more visual advocacy examples, I will list three elements that underpin this connection: symbols, design and consumption culture.</p>
<h3>I. Symbols</h3>
<p><strong>Marks or characters representing an object, function or abstract process</strong></p>
<p>Lance Bennett’s work on civic engagement (2008), identified two features in information that motivate citizens to act:</p>
<p style="text-align: justify;" dir="ltr">a) Familiar values and activities<br /> b) Action options that facilitate decision-making and the participation process</p>
<p style="text-align: justify;">By personalizing data and finding symbols that embody these values and action options, the citizen is more likely to engage with the information. Throughout this post we will look at some examples, outside of Tactical Tech, that are applying these principles.</p>
<pre style="text-align: justify;" dir="ltr">Example 1:<br />Dislike Poverty Campaign- Un Techo para mi Pais (TECHO) Latin America<br /></pre>
<p style="text-align: justify;" dir="ltr">First example is this is the <a href="http://vimeo.com/15656801">campaign</a> by the Chilean NGO<a href="http://www.techo.org/en/"> Un Techo para mi Pais</a>. The organization’s main objectives are to a) to eradicate poverty and b) build a strong body of volunteers that epitomize a new way of understanding citizenship in the region. They are very popular among youth, in part due to their communication strategies and their use of social media. Recently, the ‘No Me Gusta’ (Dislike) campaign was featured in Spanish graphic design activism blog:<a href="http://www.grafous.com/no-me-gusta/"> Grafous</a>, and the non-profit marketing website<a href="http://osocio.org/message/no_me_gusta_i_dislike_this/"> Osocio</a> for its creative use of 'slacktivism' to mirror the young citizen's attitude towards poverty.</p>
<p style="text-align: justify;" class="callout"><strong>Slacktivism</strong>: "actions performed via the Internet in support of a political or social cause but regarded as requiring little time or involvement, e.g. liking or joining a campaign group on a social networking website"</p>
<p align="center"><img src="https://cis-india.org/digital-natives/blog/TECHO1.jpg/image_preview" alt="Techo 1" class="image-inline image-inline" title="Techo 1" /></p>
<p align="center"><img src="https://cis-india.org/digital-natives/blog/TECHO2.jpg/image_preview" alt="Techo 2" class="image-inline image-inline" title="Techo 2" /><br /><span id="docs-internal-guid-3c3e8713-307f-8c4d-a5bf-1b5269c5701e">No Me Gusta campaign, Un Techo para mi Pais. Photo courtesy of Grafous: <a class="external-link" href="http://www.grafous.com/no-me-gusta/">http://www.grafous.com/no-me-gusta/</a>.</span></p>
<p align="justify">The images juxtapose pictures of slums and an adaptation of the Facebook Like button - a familiar symbol of affirmation and approval among youth- into a Dislike button: enabling expression of discontent. This is coupled with the phrase: “<em>if you dislike this, you can help by logging onto (...)</em>”, channeling this disapproval into a plan of action. The campaign shows a thorough understanding of its target audience: including the visual culture of social media users, their digital habits and their satisfaction driven behavior (embodied by the like button). It ridicules the user by facing him with two realities: the ineludible situation of poverty versus his redeemable slacktivist idleness. This strategy proved to be effective and attracted the attention of potential volunteers; asserting the middle class, tech-savvy identity of the TECHO volunteer throughout Latin America.</p>
<blockquote style="float: left;">
<p align="center"><strong>Nonviolent methods and <br />Civic Participation</strong></p>
<ul>
<li>Capture attention.</li>
<li>Increase visibility of activism.</li>
<li>Reduce the stake of participation <br />for citizens</li>
<li>Attracts 'risk-averse' citizens and<br />creates 'safety in numbers'.</li>
<li>Success of campaign is more likely<br />(if 3.5% of population participates)</li></ul>
</blockquote>
<p align="justify">The use of familiar symbols is one of the <a href="http://www.starhawk.org/activism/trainer-resources/198ways.html">198 strategies</a> listed by Gene Sharp in Part Two of <a href="http://www.aeinstein.org/books/the-politics-of-nonviolent-action-part-2/">The Politics of Nonviolent Action</a> (explored in a<a href="https://cis-india.org/digital-natives/blog/digitally-enhanced-civil-resistance"> past post</a>). In the same spirit, Tactical Technology’s project <a href="https://archive.informationactivism.org/">10 tactics</a> provides “original and artful” wide communication non-violent methods to capture attention and disseminate information. This includes slogans, caricatures, symbols, posters and media presence, which besides from grabbing attention also reduces the stake of participation for citizens. According to Erica Chenoweth and Maria Stephan, these methods increase the visibility of activist efforts, because they create a sense of ‘safety in numbers” and hence draw the “risk-averse” into the movements. Furthermore, their study shows that if a campaign manages to capture the active and sustained participation of only 3.5% of the total population, it is likely to succeed (2008).</p>
<p align="justify">While this statistic shows that enhancing the visibility of social change campaigns is an extremely resource-efficient strategy, on the other hand, it confirms information is in the hands of a privileged minority. The information-poor activist is completely reliant on the values and symbols the middle class chooses to downstream, unless information is designed by grassroots organizations who can localize it -one of the main objectives of Tactical Technology. The flow of ideas and conversations among the middle class, though not inclusive, is already stimulating the spirit of information dissemination. However, representations of data are not enough to trigger cognitive associations between the citizen and the issues. We must also consider the design and aesthetic features of these representations and how they inspire civic engagement.</p>
<h3>II. (Graphic) Design</h3>
<p><strong>Communication, stylizing and problem-solving through the use of type, space and image. </strong></p>
<blockquote>
<p id="docs-internal-guid-3c3e8713-3345-6c35-9147-f1533da6a2fe" style="text-align: justify;" class="callout" dir="ltr"><strong>MG</strong>: Presentation continues to be a problem. We have focused a lot on this, but it continues to be an issue when people have and are using information. You can’t assume people will get it and you need to think about what kind of information you have and what kind of audiences you want to see it, etc.</p>
</blockquote>
<p style="text-align: justify;">Liz Mcquiston, author of the 1995 and the 2004 editions of Graphic Agitation explored how art and design brings political and social issues to the fore. She argues that the increasing ubiquity of digital technology since the 90s, plus a popular ‘do-it-yourself’ culture, is creating a new environment of political protest that empowers individuals to take ownership of the creation and consumption of information. This is in line with Richard Wurman’s argument on the rise of the <strong>prosumer: </strong>digital users who are not only consuming but are also producing an unprecedented amount of information, which states that larger volumes of information, coupled with the expressive potential of art and design, makes personalized relationships with data possible, having it cater to our interests, needs and contexts (2001).</p>
<pre style="text-align: justify;" dir="ltr">Example 2:<br />Design for Protest by Hector Serrano (University Cardenal Herrera)<br /></pre>
<div style="text-align: justify;" class="pull quote" dir="ltr">Information design is creating ready-made avenues for civic engagement by breaking data down and providing step by step guides for implementation. For instance, students from the University Cardenal Herrera in Spain collaborated together in the project: “<a href="http://designforprotest.wordpress.com/proyectos/">Design for Protest”</a>, led by <a href="http://www.hectorserrano.com/">Hector Serrano</a>, graphic designer and activist. The concept was to design “effective and functional” tools of demonstration, rooted in the rising number of protests around the world during the economic crisis. The students created communication tools: from foldable banners to protest umbrellas that allow protesters in Spain (and around the world) to convey their messages in creative, quick and affordable ways. This is the perfect conflation between consuming information proposals and producing new information from the grassroots to intervene in the public space.</div>
<p align="center" style="text-align: justify;" dir="ltr"><br /><img src="http://designforprotest.files.wordpress.com/2012/03/10.jpg?w=920" alt="" height="450" width="665" align="middle" /></p>
<p align="center">Paraguas (Umbrella). Photo courtesy and How-to: <a href="http://designforprotest.wordpress.com/2012/03/30/paraguas/">Design For Protest: Paraguas<br /></a></p>
<p align="center"><img src="http://designforprotest.files.wordpress.com/2012/03/4_01.jpg?w=920" alt="" height="450" width="665" align="middle" /><br /> Light Banner. Photo courtesy and How-to: <a href="http://designforprotest.wordpress.com/2012/03/30/light-banner/">Design For Protest: Light Banner</a></p>
<p align="center"><a href="http://designforprotest.wordpress.com/2012/03/30/paraguas/"><br /></a></p>
<div align="center"><img src="http://designforprotest.files.wordpress.com/2012/03/2_05.jpg?w=920" alt="" height="558" width="397" align="middle" /></div>
<p align="center" style="text-align: center;" dir="ltr">Pocket Protest. Photo courtesy and How-to: <a href="http://designforprotest.wordpress.com/2012/03/30/protesta-de-bolsillo/">Design for Protest: Protesta de Bolsillo</a></p>
<p style="text-align: justify;" dir="ltr">The field of information design is creating ready-made avenues for civic engagement. It is breaking down data and providing step-by-step guides for implementation. Although the Design for Protest project is not creating a permanent source of information, it is providing feasible alternatives to display information both in short-lived protests as much as in long-term campaigns, facilitating action-taking and abiding to the second feature of Bennett's hypothesis: providing action options to aid decision-making. Ganesh commented how these tool kits are also a mean Tactical Tech uses to secure sustainability and continuity:</p>
<blockquote>
<p style="text-align: justify;" class="callout"><span id="docs-internal-guid-4b925b2a-3424-bea4-cc67-94b3cb5dc47a"><strong>MG:</strong> We have many available resources: from tools and guides (mobile in a box, security in a box, etc.), to the website. It is very focused on the digital tools that support what you want to do with your campaigning. You have a plethora of websites telling you what tools to use but not how to use it or how to think about how you want to use them for campaigning. As a result you have campaigns that are not well thought or that don’t use the appropriate type of technology, or driven by the technology first than what they want to do. This is one of the ways in which it continues.</span></p>
</blockquote>
<h3></h3>
<h3>III. (Culture) Design</h3>
<p><strong>Localizing information design</strong></p>
<p style="text-align: justify;">The <strong>‘prosumer’ model </strong>aligns with an active model of citizenship we describe in a <a href="https://cis-india.org/digital-natives/making-change/blank-noise-active-citizen-dissonance">previous post.</a> It fits citizens who are active and willing to find resources, and create and disseminate information that resonates within their context. Yochai Benkler’s work on information production (2006) Also touches on how cultural production enhances democratic practices in network societies. He argues that creating cultural meaning of the world has two important effects:</p>
<p style="text-align: justify;" dir="ltr">a) Sustains values of individual freedom of expression.<br />b) Provides opportunities of participation and cultural reassertion.</p>
<p style="text-align: justify;" dir="ltr">Ganesh’s account of the experience of Tactical Technology in the Middle East also highlights how cultural remix is a form political and creative empowerment:</p>
<blockquote>
<p style="text-align: justify;" class="callout" dir="ltr"><strong>MG:</strong> It is interesting how the Arab version has evolved. We had support to extend Ten Tactics in the Arabic region, but we didn’t want to do translations and tell people what to do. We wanted to see how people are thinking about information activism in their region, what kind of products would be useful to them. We’ve already printed 2000 copies and we are left only with 140. It is really popular because people really want to do this. We’ve met with 5-7 groups in the Arab region we’ve known for a long time. We said: here’s money (originally meant for translations) take our resources, anything you’ve found that we’ve published and: customize it, remix it, break it up and put it back together again; turn it into a resource that you can feel you can use with your communities. Partnering up, you must keep in mind their mandates and their communities.</p>
</blockquote>
<p style="text-align: justify;" dir="ltr">Localizing design and aesthetics is essential to keep the connections between data-citizen relevant. This is explored from the perspective of post-colonial computing by Irani et. al; a project that aims to understand how ‘good design’ must be consistent with cultural identities and the transformative nature of cultural formation between the context and the individual (2010).</p>
<pre style="text-align: justify;" dir="ltr"><strong>Example 3:</strong><br />Proudly African and Transgender by Gabrielle Le Roux (In collaboration with Amnesty International and IGLHRC)</pre>
<p style="text-align: justify;" dir="ltr">An interesting example of this is the work done by Gabrielle Le Roux, in collaboration with African trans and intersex activists (<a href="http://www.iglhrc.org">IGLHRC</a>). A showcase of portraits and uncovered narratives of transgendered Africans in East and Southern Africa: that reasserts interesex and transgender identity in a society were these issues remain taboo and hence under the radar.</p>
<p style="text-align: justify;" dir="ltr"><img style="float: left;" src="https://lh3.googleusercontent.com/f1HV0NnuLqLOP-N36QGFbr-eXSILqtz0vFXA6OrSTqPuqiniOe89xiyxhJqnlD2wRLgcOtPQYZf3po7biJGQZ9gCAwROMbywL9xyjO6OkyzcK3jNzIqWwT8J4Q" alt="" height="427px;" width="303px;" /> <img style="float: right;" dir="ltr" src="https://lh5.googleusercontent.com/vCK1YHfG-_rOjr8VS8dRv4GVGE7AmrsalUMhIgMNP4Io6Th8IVHg4h5syGa0-NRrEMKhRjtpFPB877ssMJwtncjtM_w8YTt-gCiDpEgh64kbZlAuunQ-hvwrvw" alt="" height="431" width="303" /></p>
<p align="center" style="text-align: justify;" dir="ltr"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /></p>
<p align="center" style="text-align: justify;" dir="ltr"> </p>
<p align="center" style="text-align: justify;" dir="ltr">These visuals were exhibited in Europe by Amnesty International, and showcased in the <a href="http://www.blacklooks.org">Black Looks </a>community (who participated in Tactical Tech’s 2009 <a href="http://camp2013.tacticaltech.org">InfoCamp</a>) as well as in the WITS Centre for Diversity Studies research on <a href="http://incudisa.wordpress.com/">Politics of Engagement:</a> an interactive collaboration on social change through art-activism and research.</p>
<pre><strong>Example 4:</strong>
Camp Acra et Adoquin Delmas 33 - Haiti</pre>
<p align="justify">An example less inclined on aesthetics but focused on visual documentation is the <a href="http://chanjemleson.wordpress.com/">Camp Acra et Adoquin Delmas 33</a> blog, from Haiti. A site in which Camp Acra members are documenting their settlement and growth after the 2010 earthquake through essential information and images, fostering community building and communal identity reassertion.</p>
<p align="center"><img id="docs-internal-guid-4b925b2a-33b7-4c5f-4371-534d21958e0f" src="https://lh5.googleusercontent.com/JaZwKtfIODw6LQuJOdRlEofLtr9tEZox9mw9WMTDJJxLnlJaX6RCmxjGbNggtgF2pD0B706J1kShumAImBWJ7X0Po44ktKjs5SmMh402BmjjNB4whfLowh1ixw" alt="" height="377px;" width="486px;" /></p>
<div align="right" class="pullquote">“visual representations of information gives context to numbers, uncovers relationships and engages the viewers in ways that raw information could never do”<br /> David McCandless</div>
<p align="justify">As <a href="http://www.davidmccandless.com/">David McCandless</a>,data journalist, information designer and author of <a href="http://www.informationisbeautiful.net/2009/the-visual-miscellaneum/">The Visual Miscellaneum</a> points out: “visual representations of information gives context to numbers, uncovers relationships and engages the viewers in ways that raw information could never do” (2009). Having these representations mingle with culturally specific undertones provides opportunities to create solidarity ties between the citizen and its culture, as well as the add of “individual glosses” through action, critical reflection and participation (Benkler, 2006). However is this need for an aesthetic approach to information and culture representation a result of our consumer behaviour? Is it problematic that activism is catering to a model of promotion and presentation of information to incite participation? The next section will look shortly at the consumption culture in information activism.</p>
<h3 align="justify">IV. Consumption (Culture)</h3>
<p style="text-align: justify;"><strong>Is information design catering to consumption habits instead of citizen needs?</strong><br />As seen, information design is grounded on the premise that the representation of data must create deep connections with its audience in order to incite a reaction. However, is this the result of a culture of consumption? Let’s not forget the citizens targeted by visual campaigns are also consumers in constant interaction with the market. Kozinet’s study of virtual communities of consumption (1999), is in line with Wurman's description of the behavior of a prosumer:</p>
<h3 align="center" style="text-align: center;" dir="ltr"><strong>Behaviour of consumer vs. information prosumer</strong></h3>
<table class="plain" align="center">
<thead>
<tr>
<th><strong>Kozinet - Virtual communities of consumption</strong></th>
<th align="center"><strong>Wurman - The prosumer</strong></th>
</tr>
</thead>
<tbody>
<tr>
<td>Discerning consumer</td>
<td>Displays curiosity in information</td>
</tr>
<tr>
<td>Less accessible for one-to-one processes</td>
<td>Suspicion over information gate-keepers</td>
</tr>
<tr>
<td>Producers of large amounts of cultural information</td>
<td>“New-found hunger” to find information related to its interests</td>
</tr>
</tbody>
</table>
<p>Moreover, the Kozinet suggests a few strategies of how to interact with the consumer that also fit the strategies presented by Bennett at the beginning of this analysis:</p>
<h3 align="center">How to connect with the consumer vs. citizen</h3>
<table class="plain">
<thead>
<tr>
<th>Kozinet - Virtual communities of consumption</th>
<th align="center">Bennett - Features of information for civic engagement</th>
</tr>
</thead>
<tbody>
<tr>
<td>Segmentation of consumers<br id="docs-internal-guid-4b925b2a-3456-5d05-0f33-04a2bd0b87b2" /></td>
<td>Tailor information to values and activities familiar to the citizen</td>
</tr>
<tr>
<td>More interaction with consumer</td>
<td>Suggest action options to facilitate decision-making and participation</td>
</tr>
<tr>
<td>Create loyal networks of consumption</td>
<td><br /></td>
</tr>
</tbody>
</table>
<p>With this parallel in mind, we asked Ganesh the extent to which info-activism resembles market consumption models:</p>
<blockquote>
<p style="text-align: justify;" class="callout" dir="ltr"><strong>MG:</strong> You need to think strategically about how it’s going to get picked up, where you want to promote your information, how you want to publish, present it; and push it. The problem with NGO, activists and independent individuals is that they are not as empowered financially [...]. If you look at the corporate section, journalism, etc; you have huge institutions and a lot of more finances behind this stuff. NGOs have one shot to make it work. That’s when people like us come in, to demystify, give people training and create platforms.</p>
</blockquote>
<p style="text-align: justify;" dir="ltr">Comparing activists with ‘virtual consumption communities’ questions the extent to which corporate and social impact models are feeding of each other to present information and succeed. A deeper analysis of this relationship falls out of the scope of this post, but it is worth mentioning when exploring activism in information network societies. As Ganesh clarified, info-activism is not related to marketing, but visualizing information in attractive and interesting ways is crucial not only to persuade, but to make activism accessible and enticing. Today, ten years after it was founded, Tactical Tech maintains a critical approach to their work. It is now moving on to a next stage, beyond the mere representation of data and paying closer attention to the type of information that enhances impact and influence of their tactics.</p>
<blockquote>
<p style="text-align: justify;" class="callout" dir="ltr"><strong>MG</strong>: We have definitely moved on thinking about interesting ways of looking at this. Our questions are more critical and political right now. The nature of platforms, the nature of information sharing, what is the true face of social media? There is so much information and data right now. Once information is out there how do you actually make it evidence for evidence-based advocacy. We are trying to play with that idea a little bit. It's not only about having impact but also influence.</p>
</blockquote>
<h2>Conclusion:</h2>
<p style="text-align: justify;" dir="ltr">Part 1 and 2 of this analysis have explored the process of transforming data into civic action. In part 1 we re-visited the question of information communities. We found that diversity in political opinion democratizes the debate in the public space. Information strategies must focus on making information from the grassroots visible and strengthening offline networks that facilitate information dissemination. In part 2, we explored the strategies behind the presentation and representation of this information.</p>
<p style="text-align: justify;" dir="ltr">Three main findings came from this analysis:</p>
<p style="text-align: justify;" dir="ltr">a) Non-violent visual advocacy is more likely to reduce the stakes of participation for the common citizen making political engagement more likely.<br /> b) The role of design for short or long-term advocacy is to simplifythe process of civic action, facilitate decision-making and makethese projects self-sustainable. <br />c) Our consumption habits in the market are shaping how we process and interact with information in the public space. The possibility of consumer behavior permeating modalities of activism reinforces the need to explore the most interesting strategies for information dissemination.</p>
<p align="justify">From the perspective of the <strong>Making Change</strong> project’ it is interesting to explore this method to social change as a breach from the ‘spectacle’ criticism outlined by Shah. He argues that in contemporary activism, only a limited production of images enter the network - images in many cases detached from the material realities and experiences that shape the change process in the first place. This tendency results in paraphernalia over the visual, disregarding the crises that led to the inception of protests. The findings from this analysis indicate that visual persuasion is essential to capture the attention of citizens, and hence, the need for a pinch of ‘spectacle’ in data presentation cannot be overlooked. The challenge info-activism now faces is making data’s dissemination self-sustainable in offline communities through the strategy and design of its campaigns.</p>
<p align="justify">Furthermore, the data, stories and narratives Tactical Tech is working to uncover can only be effectively transformed into action through a reconfiguration of the data-citizen relationship. Information strategies, besides from focusing on how to make data enticing, must also focus on the recognition of a status quo of idleness around how we consume, produce, question or interact with information. Tactical Tech has gone a far way at spearheading this line of thought and spreading graphic resistance through civil society, however this is not sufficient unless this recalibration occurs at the individual citizen level.</p>
<h2 align="justify">Sources:</h2>
<ol>
<li style="text-align: justify;">Bennett, W. Lance. "Changing citizenship in the digital age." Civic life online: Learning how digital media can engage youth 1 (2008): 1-24.</li>
<li style="text-align: justify;">
<div id="gs_cit2" class="gs_citr">Benkler, Yochai. <em>The wealth of networks: How social production transforms markets and freedom</em>. Yale University Press, 2006.</div>
</li>
<li style="text-align: justify;">
<div id="gs_cit2" class="gs_citr">Bimber, Bruce, Andrew J. Flanagin, and Cynthia Stohl. "Reconceptualizing collective action in the contemporary media environment." Communication Theory 15, no. 4 (2005): 365-388.</div>
</li>
<li style="text-align: justify;">Brundidge, J.S. & Rice, R.E. (2009). Political engagement online: Do the information rich get richer and the like-minded more similar? In Chadwick, A. and Howard, N.H. (eds.), Routledge Handbook of Internet Politics (pp. 144-156). New York: Routledge </li>
<li style="text-align: justify;">Kozinets, Robert V. "E-tribalized marketing?: The strategic implications of virtual communities of consumption." European Management Journal 17, no. 3 (1999): 252-264. </li>
<li style="text-align: justify;">McCandless, David. The Visual Miscellaneum: A Colorful Guide to the World's Most Consequential Trivia. Collins Design, 2009.</li>
<li style="text-align: justify;">Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.</li>
<li style="text-align: justify;">Wurman, Richard Saul, Loring Leifer, David Sume, and Karen Whitehouse. Information anxiety 2. Vol. 6000. Indianapolis, IN: Que, 2001.</li></ol>
<p>
For more details visit <a href='https://cis-india.org/digital-natives/making-change/tactical-technology-design-activism-1'>https://cis-india.org/digital-natives/making-change/tactical-technology-design-activism-1</a>
</p>
No publisherdenisseResearchers at WorkWeb PoliticsMaking ChangeDigital Natives2015-04-17T10:34:22ZBlog EntryInformation Activism - Tactics for Empowerment (TTC)
https://cis-india.org/digital-natives/making-change/tactical-technology-information-is-power
<b>This is the first of a two-part analysis of information activism for the Making Change project. This post looks at the benefits and limitations of increasing access to information to enable citizenship and political participation. </b>
<pre style="text-align: justify;"><strong>CHANGE-MAKER</strong>: Maya Ganesh<br /><strong><br />PROJECT</strong>: 10 Tactics for Information Activism<br /><strong><br />METHOD OF CHANGE</strong>: <br />Information activism at the intersection of data, design and technology<br /><strong><br />STRATEGY OF CHANGE</strong>:<br />-Demystify the technology, strategy and tactics behind information activism.
-Train people on how to use them for their projects.
-Empower people and increase political participation at the grassroots<br /></pre>
<p style="text-align: justify;">I came into the office today and CIS Director gifted me the Red House edition of the Universal Declaration of Human Rights: ‘We are All Born Free”. Skimming through it, I found a series of graphics and artistic interpretations of Articles 1 to 30:</p>
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<p align="center"><img src="https://cis-india.org/bornfree.jpg/image_preview" alt="Article 5 - We are all born free" class="image-inline" title="Article 5 - We are all born free" /></p>
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<td><strong>Article 5 </strong><br /> Photo courtesy of Library Mice blog: <a href="http://librarymice.com/we-are-all-born-free/">http://bit.ly/1cAMpYy</a></td>
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<p align="center"><img src="https://cis-india.org/bornfree2.jpg/image_preview" alt="Article 24 - We are all born free" class="image-inline" title="Article 24 - We are all born free" /></p>
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<td style="text-align: center;"><strong>Article 24 </strong><br /> Photo courtesy of Illustration Cupboard: <a href="http://www.illustrationcupboard.com/illustration.aspx?iId=3405&type=artist&idValue=351&aiPage=1">http://bit.ly/1kI5EBd</a></td>
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<p>The purpose of this book is to find “exciting ways to socialize young people to very real issues”, rewrite human rights in a “simple,accessible form” and stimulate imagination to “observe and absorb details in a way that words struggle to express”. While specifically targeted for 12+ children, these images create associations and connections that trump the dullness of black and white texts for any audience; offering an alternative way of presenting complex bodies of knowledge crucial for our survival, such as the Declaration of Human Rights.</p>
<div style="text-align: left;" class="pullquote" dir="ltr">Change: information interventions to inspire and facilitate change-making among civil society networks.</div>
<p style="text-align: justify;" dir="ltr">In the same spirit, Tactical Technology aims to use information design strategies to create similar associations in the field of activism. The <a href="https://www.tacticaltech.org/">Tactical Technology Collective</a> is an organization dedicated to the intersections of data, design and technology in campaigning. Its has two main programs:<a href="https://www.tacticaltech.org/#evidence-and-action"> Evidence & Action</a> that works with data management in digital campaigning; and <a href="https://www.tacticaltech.org/#privacy-and-expression">Privacy & Expression</a> that provides digital security and privacysupport advice to activists. The collective envisions change as a creative and pragmatic intervention that inspires and facilitates change-making among civil society networks. We interviewed Maya Ganesh, who is part of the E&A program, and our conversation shed light on benefits and the challenges of using visual advocacy strategies to create social change.</p>
<p style="text-align: justify;" dir="ltr">On this opportunity, I will explore the potential of information activism to create opportunities and spaces of engagement. Following Saussure’s dyadic model of the sign, it will be split in two parts. The first entry will look at the ‘signified’: the ideas, associations and cultural conventions derived from information and how these could solve crises of civic engagement and citizen action. The second entry will look at the ‘signifier’ -the shapes and sequences that compose the knowledges navigating political activism. These will be viewed from the strategic, design and technological point of view. Both parts will be informed by our conversation with Maya and complemented by literature on political engagement in the digital age. On a less academic note, the posts will also refer to the experience of graphic designers, artists and bloggers who are experimenting with information design to express dissent in transnational platforms.</p>
<h2 dir="ltr">Part 1: Is Information Power?</h2>
<p style="text-align: justify;" dir="ltr">‘Transforming Information into Action’ is Tactical Technology’s take on the traditional idiom ‘Knowledge is Power’. The collective’s experience shows there are a number of steps to transform raw data into political power and for the purpose of this analysis, I will only look at information disseminated with this particular intention. This will aid to understand the relationship between increasing information availability and having it trigger civic action in contemporary activism. According to Fowler and Biekart, acts of public disobedience and activism after 2010 share the objective of reclaiming active citizenship through ‘novel ways’ that counter traditional political participation mechanisms (2013). Hence, we want to know if information activism is one of these ‘novel’ strategies enabling citizenship in the digital era.</p>
<h3 style="text-align: justify;" dir="ltr">More power to whom?</h3>
<p style="text-align: justify;"><strong>Overcoming information inequity</strong><br />If information activism is “the strategic and deliberate use of information within a campaign”, the first step is to question the type of information used in these campaigns. While many scholars claim that access to political opinion increases participation in the democratic process by fostering debate and inclusive deliberation on policy issues (Dahl, 1989, Bennett, 2003, 2008; Montgomery et al. 2004,) Brundidge and Rice’s exploration of Internet politics shows that strategies that merely increase access to information are flawed by design. They claim that increasing information mainly benefits the middle class, who counts with previous exposure to political knowledge and hence processes it with greater ease. This group ultimately dominates the public discourse widening -what they call- the ‘knowledge gap’ between socioeconomic classes (Brunridge and Rice, 2009, Bimber et al. 2005). This is the ‘information’ version of the gentrification of politics explored by Shah in the <a href="http:http:/cis-india.org/digital-natives/blog/hivos-knowledge-programme-june-14-2013-nishant-shah-whose-change-is-it-anyway">Whose Change is it Anyway</a> thought piece, and a definite deterrent of collective action at the grassroots level.</p>
<p style="text-align: justify;">A basic example to show how this manifests in the information environment is this info-graphic on <a href="http://www.2012socialactivism.com/">Social Activism</a> created by <a href="http://www.columnfivemedia.com/">Column Five</a> and <a href="http://www.takepart.com/">Take Part</a> and presenting the findings on their 2010 study on Social responsibility:</p>
<pre><strong>Example 1:
</strong>Social Activism Study (2010): <span class="st">How can brands engage Young Adults in Social Responsibility? </span></pre>
<p align="center"><img class="decoded" src="http://www.2012socialactivism.com/images/infographic.png" alt="http://www.2012socialactivism.com/images/infographic.png" height="878" width="310" align="middle" /><br />Access complete info-graphic here: <a href="http://www.2012socialactivism.com/images/infographic.png">http://www.2012socialactivism.com/images/infographic.png</a></p>
<p style="text-align: justify;" dir="ltr">The information is clear, the presentation is clean. This graphic could mobilize the middle class citizen who works in a company and has time and money to spare in donations and fund-raising activities. The graphic is informational yet it does not offer alternative participation avenues for groups outside of the politically savvy, young, educated and affluent circle (Brundidge and Rice, 2009) Instead, it reiterates socioeconomic inequalities from the offline community into the information landscape. With this in mind we asked Maya whether gentrification was a barrier for info-activism interventions at the grassroots:</p>
<blockquote style="text-align: justify;"><strong>MG</strong>: The things we are documenting are by citizens with socioeconomic barriers and obstacles. It is not our mandate to reach out to the ‘common citizen’ but it is very much our mandate to look at what is happening and what is happening to people with socioeconomic barriers who are lower on the ladder. If you look at <a href="https://tacticaltech.org/first-look-syrian-info-activism">Syrian info-activism</a>, these are people facing the worst situations you can imagine, and they are doing it [...] and we document what they are doing, trying to understand it, pull out trends and then showing people.<br /></blockquote>
<h3 id="docs-internal-guid-55c9389d-2e66-a4f1-cb32-393bdd9637f0" style="text-align: justify;" dir="ltr"></h3>
<h3 id="docs-internal-guid-55c9389d-2e66-a4f1-cb32-393bdd9637f0" style="text-align: justify;" dir="ltr">Empowering information communities</h3>
<p style="text-align: justify;"><strong>Offline networks support information dissemination</strong><br />In this respect, offline community networks are key to bridging the knowledge gap cited above. The relationship between organizations like Dawlaty, SMEX and Alt City and groups in the Arab region function as a core of ideas and resources from which localized methods and solutions emerge (read more <a href="https://www.tacticaltech.org/info-activism-resources-localised-and-arab-world">here</a>). This flow of information, coupled with the offline support, makes information from less visible demographics visible, deepens democracy and creates opportunities for these actors to participate and set the public agenda (2009). We asked Maya in what other ways information activism facilitates this process:</p>
<blockquote>
<p style="text-align: justify;" dir="ltr"><strong>MG</strong>: We have moved on a lot from information activism. <a href="https://informationactivism.org/en">10 Tactics</a> is quite old for us now but it is still interesting to see how this stuff works. This material was produced in 2008-9 and is very popular with our audience. A lot of our work now is [...] take this material to newer communities of activists or people who have been around for a long time but are getting involved with the digital for the first time. That’s one part of our work and it’s sort of self-sustainable that way.</p>
</blockquote>
<p style="text-align: justify;" dir="ltr">Therefore the value of information activism, rather than increasing the quantity of available data, is how it enables diversity and visibility of political opinion in the public sphere. One of the better known examples of information design interventions that gloat inclusiveness is:</p>
<pre><strong>Example 2</strong>
Occupy Design: the collective that builds “visual design for the 99%”:</pre>
<p style="text-align: center;" dir="ltr"><img src="https://cis-india.org/digital-natives/blog/Occupy1.jpg/image_preview" alt="Occupy 1" class="image-inline" title="Occupy 1" /></p>
<p style="text-align: center;" dir="ltr"><strong>2011</strong></p>
<div align="center"><img src="https://cis-india.org/digital-natives/blog/Occupy2.jpg/image_preview" alt="Occupy 2" class="image-inline" title="Occupy 2" /></div>
<p style="text-align: center;" dir="ltr"><strong>2011</strong><br />Images courtesy of Experimenta Magazine: <a href="http://bit.ly/1hGpvOP">http://bit.ly/1hGpvOP</a></p>
<p align="justify">By presenting income and unemployment statistics about the American middle and lower class in the public space, activists from Occupy Design made the claims of the Occupy Wall Street Movement visual and visible. This enabled this group, the 99%, to reclaim the space not only through physical mobilization but also through the expression of subjectivities and open -graphic- power contestation. According to Pleyers, the pervasiveness of the movement both at the offline, online -and in this case, visual- levels created opportunities of horizontal participation, asserting spaces of democratic experience (2012).</p>
<h3>From Information to Action</h3>
<p><strong>Is information enough?</strong><br />Nevertheless, exposure to powerful images does not necessarily guarantee impact and influence, much less civic engagement. We asked Maya what she thought motivated civic action:</p>
<blockquote>
<p style="text-align: justify;"><strong> MG: </strong>External things push you over the edge. A flash-point issue could tip you over to do something different, even if you are that someone that has never been involved in anything. The gang rape in Delhi for example: it has sparked a lot of people who have never been involved and are now pushed to [act]. There are different precipitating factors and that’s why the stories of people: what people do, how they do it and why they do it, matters.</p>
</blockquote>
<p align="center"><img src="https://cis-india.org/digital-natives/blog/Galhigangrape.jpg/image_preview" alt="Delhi Gang Rape" class="image-inline" title="Delhi Gang Rape" /></p>
<p align="center">Women protesting in Bangalore after the Delhi gang rape. Photo courtesy of Dawn: <a href="http://bit.ly/1cAFLRP">http://bit.ly/1cAFLRP</a></p>
<p style="text-align: justify;" dir="ltr">Whether it is ‘external things’, a ‘flash-point issue’ or ‘precipitating factors’; the individual must make a connection between new events and how they affect the current status quo. A set of critical skills must be in place, as well as a desire to participate in civic life. (Brundidge and Rice 2009, as well as Montgomery et al. 2004) Richard Wurman, the american graphic designer, refers to this in his book ‘Information Anxiety’. He posits that there is an ‘ever-widening gap’; a ‘black hole’ between data and knowledge that limits our ability to make sense of information; even if it is vital for our context and survival. “The opportunity is that there is so much information; the catastrophe is that 99 percent of it isn’t meaningful or understandable” (Wurman et. al 2001) How do we reconcile this challenge with Tactical Technology’s mandate? What is the turning point between exposure to information and engagement in civic action?</p>
<p style="text-align: justify;" dir="ltr">In this post two issues behind information dissemination have been explored:</p>
<ul>
<li style="text-align: justify;">The risk of creating homogeneous political discussions by catering only to middle class’ interests; overlooking diversity of political expression in the public discourse. </li>
<li style="text-align: justify;">The need for offline communities to facilitate information dissemination on the ground and mainstream the technical and financial support offered by collectives such as Tactical Technology. </li></ul>
<p style="text-align: justify;" class="callout">The next question is how info-activism creates the connections between data and information to trigger civic engagement, and on this note, we proceed to analyse the role of the ‘signifier’ in information dissemination on the next post. Part two post will look at the strategy, design and technology behind the symbols and sequences of information, and how these determine the citizen’s perception of its ability to create change.</p>
<h2></h2>
<p>Access Part 2: Information Design, following this link:</p>
<h2 style="text-align: justify;" dir="ltr">Sources:</h2>
<ol>
<li style="text-align: justify;">Biekart, Kees, and Alan Fowler. "Transforming Activisms 2010+: Exploring Ways and Waves." Development and Change 44, no. 3 (2013): 527-546.</li>
<li style="text-align: justify;">Brundidge, J.S. & Rice, R.E. (2009). Political engagement online: Do the information rich get richer and the like-minded more similar? In Chadwick, A. and Howard, N.H. (eds.), Routledge Handbook of Internet Politics (pp. 144-156). New York: Routledge</li>
<li style="text-align: justify;">Bennett, Winston. "Communicating global activism." Information, Communication & Society 6, no. 2 (2003): 143-168.</li>
<li style="text-align: justify;">Bennett, W. Lance. "Changing citizenship in the digital age." Civic life online: Learning how digital media can engage youth 1 (2008): 1-24.</li>
<li style="text-align: justify;">Dahl, Robert A. Democracy and its Critics. Yale University Press, 1989.</li>
<li style="text-align: justify;">Kathryn Montgomery et al., Youth as E-Citizens: Engaging the Digital Generation. Center for Social Media, 2004. Retrieved February 15, 20</li>
<li style="text-align: justify;">Pleyers, Geoffrey. "Beyond Occupy: Progressive Activists in Europe." Open Democracy: free thinking for the world 2012 (2012): 5pages-8.</li>
<li style="text-align: justify;">Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.</li>
<li style="text-align: justify;">Wurman, Richard Saul, Loring Leifer, David Sume, and Karen Whitehouse. Information anxiety 2. Vol. 6000. Indianapolis, IN: Que, 2001.</li></ol>
<p>
For more details visit <a href='https://cis-india.org/digital-natives/making-change/tactical-technology-information-is-power'>https://cis-india.org/digital-natives/making-change/tactical-technology-information-is-power</a>
</p>
No publisherDenisse AlbornozResearchers at WorkWeb PoliticsMaking ChangeDigital Natives2015-04-17T10:36:01ZBlog EntryMethods for Social Change
https://cis-india.org/digital-natives/making-change/methods-for-social-change
<b>On this brief introduction, I outline the main targets of my research project for CIS and the HIVOS Knowledge Program. As a response to the thought piece ‘Whose Change is it Anyway’ I will explore civic engagement among middle class youth over the course of the next 9 months by interviewing change makers and collectives that are part of multi-stakeholder projects in Bangalore.</b>
<h3>Why look at the civic engagement of digital natives?</h3>
<p style="text-align: justify;">Some of the main knowledge gaps in the literature revolve around understanding the type and extent of political motivation and engagement of citizens (Fowler and Biekart, 2011) and how these motivations translate into sustainable and meaningful participation (Cornwall and Coelho, 2007) in the public space. Having the digital platforms as a space of participation, expression and experience (Cornwall and Coelho 2007, Pleyers, 2012) is necessary but insufficient infrastructure for civic engagement. It is the equivalent of building highways to improve the mobility and communication transactions of a community, disregarding the extent to which it connects the interests, knowledges and identities of those who transit these roads. Through the ‘Methods for Social Change’ project I want to explore the different factors behind building a strong sense of citizenship and sustained civic engagement through technology-mediated change practices.</p>
<p style="text-align: justify;" class="normal">The project seeks to respond to the questions around change-making raised in the thought piece '<em>Whose Change is it Anyway?', </em>as part of the Making Change project.<em> </em>One of the main challenges today is how to move beyond the ‘spectacle’ created around digitally mediated change. The third axis of the piece specifically refers to what Shah calls the ‘spectacle imperative’, and suggests us to take a look at the less visible, undocumented narratives that are currently shaping change. Maro Pantazidou also makes the distinction between mass events and every-day practices of change; an interesting complement to Shah’s critique. Both frame ‘spectacle’ events that signal change in the public space as frequently short-lived instances of change, that lack a strong foundation to carry the “revolution” forward through every-day behaviour and practices.</p>
<p style="text-align: justify;" class="normal">This is not to say I am discrediting the impact of visibility of mass event citizen action. Change must be tackled from different fronts; whether it is by occupying the social imaginary through highly visible displays of civil disobedience or by tackling smaller community battles. However, according to John Gaventa and Gregory Barrett and their findings on mapping the outcomes of citizen engagement, there must be two elements to sustain activism culture: a) the presence of informed active citizens in the movement and b) practicing prefigurative activism, which is establishing horizontal democratic values in the internal organization of this movement. In other words, one of the ways to move beyond the ‘spectacle’ paradigm in citizen action, is through embedding civicness and solidarity networks in its citizens. Hence, my research will be based on the hypothesis that in order to make a transition from spectacle to quotidian activism, change practices must be infused with citizenship-building methods and the negotiation of the citizen identity in public and private spaces.</p>
<h3 style="text-align: justify;" class="normal">Who, Where and How</h3>
<p>From this proposition, there are three areas to be explored:</p>
<p style="text-align: justify;" class="normal">First, the profile of our <strong>change agents. </strong>The population interacting with political and social issues through digital technologies is a very specific and privileged demographic. This group, assuming motivation and disposition, must count with the corresponding access and resources to act. As brought up in the Mapping Digital Media: India Report, recently published by the Open Society Foundation, middle class activism is not only on the rise but is currently experiencing the highest visibility when compared to political and social activism. This is the case not only for India but also for emerging economies in the Global South where the internet penetration rate is very much related to socio-economic status as well as to the urban-rural divide. Shah refers to this as the gentrification of contemporary politics and it is one of the core poignant critiques of his piece.</p>
<p style="text-align: justify;" class="normal">However, it also leads to the question of how to channel the resources and privileged accessibility of this group for the 'greater good'. Instead of focusing on the problematic behind this power inequality, I would like to look at how this group is using these resources to create partnerships that allows them to disseminate knowledge, awareness and confidence to other citizens; the formula behind strong citizenship and willingness to act according to Gaventa. This underscores the need for a mapping exercise that looks at the Indian political and social context in Bangalore and India, and identify the main challenges and opportunities to build citizenship and engagement among the middle class.</p>
<p style="text-align: justify;" class="normal">Second, <strong>the spaces </strong>where responsible citizenry must be instilled. As mentioned above, one of the main questions is how to translate the horizontal values of pre-figurative activism proposed by Gaventa into the horizontal forms of organization at the community level proposed by Pantazidou. The latter claims that establishing solidarity networks fights citizen alienation by providing a sense of belonging and adds that in order to strengthen these communal relations, citizens must be fully active, present and available in the social arena. In this respect, the possibilities for collaboration through online tools are grand for activism. Online tools and net-ability as pointed out by Fowler and Biekart in their exploration of post-2010 trends in activism, increase connected solidarity and collective consciousness, which are paramount for engaging the populace with its civic duties both in the community as in the larger public space.</p>
<p style="text-align: justify;" class="normal">Nevertheless, digital tools remain neutral in the question of how to translate it into sustainable every-day practices for change. In order for online engagement to be truly sustained it must be backed up by a solid offline community that carries this lifestyle forward; a question at the backbone of this research. I will be looking at individuals and collectives from different fields that build partnerships to create positive and sustainable change in Bangalore and India. The objective is to see how further collaboration between change agents translates to the ground level by bringing new groups of people, with different skill sets, lenses and networks into the field of social change. Another interesting possibility is exploring whether these new amalgams of change practices prove to be more enticing and provoking for the 21st century citizen.</p>
<p style="text-align: justify;" class="normal">Along these lines, the <strong>methods </strong>utilized to engage this group will be the third area of research. Although the prevalence of the ‘spectacle’ blurs the lines between engaging in meaningful civicness and succumbing into the fad of ready-made activism, it would be interesting to look at what makes the ‘spectacle’ appealing and borrow some of those elements to improve advocacy practices. As outlined in the piece, events of change now seem to demand three characteristics to be effective: legibility, intelligibility and accessibility. Creating an image following these criteria provides the message a degree of visibility and clarity that enables its recognition and further amplification through digital technologies.</p>
<p style="text-align: justify;" class="normal">Therefore, the final research goal is to explore multi-stakeholderism and its potential to enhance visibility for social change. Identify artists, graphic designers, start-ups, entrepreneurs and collectives who are remixing their skills with technology to revisit the question of impact and influence on their audience. I would like to test whether Pleyers’ thesis on the cross-fertilization of activisms also applies to strategie and analyse whether this approach helps overcome the limitations of each tactic, foster ownership by different stakeholders and ultimately empower citizens. Furthermore, as part of a generation that is highly stimulated by the 'visual', I am curious to see how the role of aesthetics and inter-disciplinary collaboration behind middle class activism unfolds. Particularly in Bangalore, a crossroads of technology, activism and creativity, innovation is becoming a praxis norm among change makers. What is left to explore is the extent to which this creative ecosystem can produce and attract the apathetic citizen into the camp of sustainable civic action.</p>
<p style="text-align: justify;" class="normal">All interviews and change-makers profiles will be published regularly on the <a href="https://cis-india.org/digital-natives/making-change/" class="external-link">Making Change</a> page on the CIS Website.</p>
<hr />
<h2 style="text-align: justify;" class="normal">Sources</h2>
<ol>
<li>Biekart, Kees, and Alan Fowler. "Transforming Activisms 2010+: Exploring Ways and Waves." <em>Development and Change</em> 44, no. 3 (2013): 527-546</li>
<li>Cornwall, Andrea, and Vera Schatten Coelho, eds. <em>Spaces for change?: the politics of citizen participation in new democratic arenas</em>. Vol. 4. Zed Books, 2007.</li>
<li>Gaventa, John, and Gregory Barrett. "So what difference does it make? Mapping the outcomes of citizen engagement." <em>IDS Working Papers</em> 2010, no. 347 (2010): 01-72.</li>
<li>Open Society Foundations “Mapping Digital Media: India, 2012. Retrieved from: <a href="http://www.opensocietyfoundations.org/sites/default/files/mapping-digital-media-india-20130326.pdf">http://www.opensocietyfoundations.org/sites/default/files/mapping-digital-media-india-20130326.pdf</a></li>
<li>Shah, Nishant “Whose Change is it Anyways? <em>Hivos Knowledge Program. </em>April 30, 2013.</li>
<li>Pantazidou, Maro. "Treading New Ground: A Changing Moment for Citizen Action in Greece.</li>
<li>Pleyers, Geoffrey. "Beyond Occupy: Progressive Activists in Europe." <em>Open Democracy: free thinking for the world</em> 2012 (2012): 5pages-8.</li></ol>
<p>
For more details visit <a href='https://cis-india.org/digital-natives/making-change/methods-for-social-change'>https://cis-india.org/digital-natives/making-change/methods-for-social-change</a>
</p>
No publisherdenisseResearchers at WorkWeb PoliticsMaking ChangeDigital Natives2015-04-17T10:42:11ZBlog EntryPublic Art, Technology and Citizenship - Blank Noise Project
https://cis-india.org/digital-natives/making-change/blank-noise-citizenship
<b>Jasmeen Patheja speaks about the active citizen in the digital age, its challenges in the public and private spheres and interdisciplinary methods to overcome them.</b>
<div align="center">
<pre><img src="https://cis-india.org/copy2_of_copy_of_PhotoComic.jpg/image_preview" alt="Reconceptualizing Eve-Teasing" class="image-inline image-inline" title="Reconceptualizing Eve-Teasing" />
<strong>
CHANGE-MAKER:</strong> Jasmeen Patheja
<strong>
PROJECT</strong>: Blank Noise Project: A volunteer-led arts collective community
<strong>
STRATEGY OF CHANGE</strong>:
Fostering an active, participatory and horizontal model of citizenship,
empowering its volunteers to participate politically and address issues
of street sexual harassments in the public sphere.
<strong>
METHOD OF CHANGE</strong>: Public space interventions using community art and technology.</pre>
</div>
<p style="text-align: justify;">To open the interview series for the <a href="https://cis-india.org/digital-natives/making-change/" class="external-link">Making Change project</a>, I interviewed <a class="external-link" href="http://fellows.ted.com/profiles/jasmeen-patheja">Jasmeen Patheja</a>. She is the founder of <a class="external-link" href="http://blog.blanknoise.org/">Blank Noise</a>, a <a class="external-link" href="http://en.wikipedia.org/wiki/Blank_Noise">volunteer-led arts collective community that started in Bangalore</a> and has now spread to Mumbai, Delhi, Chennai, Calcutta, Chandigarh, Hyderabad, and Lucknow. It seeks to address street sexual harassment and violence by triggering dialogue and building testimonials around notions of "teasing" and "harassment" in the public discourse. The collective has garnered attention and momentum since it was founded in 2003, and ever since, it’s fostering a model of active citizenship across India through its volunteer network. The story of Blank Noise and the working of community art with technology highlight the need to create spaces of expression and experience in which civic and political creativity can develop and unfold organically.</p>
<p style="text-align: justify;">One of the main reflections stemming from my conversation with Jasmeen was the question of how technologies can create a sense of ownership and active citizenship. At the moment, we are moving on to a scenario in which technology has a more pervasive and complex presence. It is no longer judged merely on its connective utility, but is also understood as an actor, a space and a context within the ecosystem of social change and political democratic systems. For this reason, it is paramount to get to know the citizen that is being exposed to, influenced and impacted by these technologies and identify the ways in which his self-identity, social membership and political participation (King and Waldron 1988, Turner 1986, 1990) are being molded by them.</p>
<p style="text-align: justify;">In this post, I aim to unpack ‘active citizenship’ drawing from political science literature around citizenship and civic engagement. The analysis will be based on two dichotomies proposed by Turner: the tension between the active-passive citizen, and the contradictions between its private and public presence. I will then refer to Westmeister and Kahnein, Kabeer, Gaventa and Bennett to identify the type of citizen that Jasmeen Patheja hopes to yield through her project and the main challenges of manoeuvering in the public space. Finally, I will look at some of the tactics taken by Blank Noise to reconcile these tensions through community art and technology. This exploration of citizenship is a first stage in the journey of detecting the undertones of citizen action for social change in the digital era.</p>
<h2 align="center" style="text-align: justify;">Unpacking Citizenship</h2>
<h3><br />ACTIVE VS. PASSIVE CITIZEN</h3>
<p><strong>What is the difference between an active and a passive citizen?</strong></p>
<div class="pullquote">A passive citizen comes to existence as a subject, recipient or client of the state (...) regards its rights as privileges handed down from above (...)complies with norms yet does not act to change circumstances (...)and its security and survival are merely determined by constitutional and common law traditions</div>
<p align="justify">Turner places the citizenship question on two points of contention. The first: the vectorial nature of citizenship and how to recognize an ‘active or passive’ citizen. According to his analysis, a citizen either comes to existence from above as mere subject of the state, or from below as an active bearer of its rights (Mann 1987, Ullmann 1975, Turner 1990). The force and direction from which the citizen emerges has important implications for the self-identity of the individual, its confidence and disposition for political participation (Merrifield, 2001). A passive citizen regards its rights as privileges handed down from above, in such a way that citizenship becomes a strategy for social integration and cooperation (Mann, 1986). Westheimer and Kahne find the manifestation of this model in what they call a “Personally Responsible Citizen”: a dutiful citizen who complies with norms, pays taxes and obeys laws, yet does not act to change the circumstances of other communities (2004). However, defining the citizen as a passive actor constraints its role within its network. If the citizen’ security and survival are merely determined by constitutional and common law traditions, and the negotiation between institutions and the individual (Weber 1958 - refer to Turner 1990), the individual is a disempowered recipient or client (Cornwall, 2007) as opposed to the proactive agent Blank Noise looks to recruit and shape through heir interventions.</p>
<p>Patheja, as shown by the interview, aims to disrupt the passive citizen model by fostering political participation and putting its counterpart: ’the active citizen’ forward. Blank Noise believes the citizen must ground its claims from the grassroots and grow from below; yet still be visible and present in the public space, redefining problematic concepts looming in society’s social imaginary; what Turner would describe as revolutionary citizenship (1990).</p>
<blockquote>
<p><strong>How is your practice building a stronger model of citizenship?</strong><br />Change cannot happen only at one level. It would involve more people and different groups from different communities. For example, with citizen-led street action; we can’t end it there. It needs to push home the cause and make [the issues] visible with the government. How do we work with the government? Learning to ask and not assume it’s all their responsibility, but learning to assert our citizenship. What does it mean to do this? What does it mean to ask for safer cities in a way that it doesn’t become somebody else’s business entirely but that it’s about being able to see we are a society. We must understand the process of citizenship; what it means to be in a democratic country and what means to be a female citizen in it.</p>
</blockquote>
<p align="center"><img src="https://cis-india.org/digital-natives/making-change/blank-noise-citizenship" alt="null" align="middle" title="Public Art, Technology and Citizenship - Blank Noise Project" /><img src="https://cis-india.org/SafeCityPledgeDelhi.jpg/image_preview" alt="Safe City Pledge - Delhi" class="image-inline image-inline" title="Safe City Pledge - Delhi" /></p>
<p align="center">Safe City Pledge - Delhi<br /> <img src="https://cis-india.org/digital-natives/blog/uploads/SafeCityPledgeMumbai.jpg/image_preview" alt="Safe City Pledge - Mumbai" class="image-inline image-inline" title="Safe City Pledge - Mumbai" /><br />Safe City Pledge - Mumbai<br />Courtesy of Blank Noise blog: <span id="url_shortened"><a href="http://bit.do/fHMm">http://bit.do/fHMm</a></span></p>
<blockquote>
<p>The message is: “this is your city, this is your space. Don’t be apologetic for your presence” And over time, Action Heros are reporting change: ”I'm getting my space. I'm not thinking twice about what I have to wear.” [...]So it was not only about a vocabulary shift, but a shift in attitude.</p>
</blockquote>
<div align="justify;" class="pullquote">
<p><br />An active citizen comes from below as an active bearer of its rights (...), feels impelled to engage and mobilize its network (...) keeps government and community members in check (...) and evolves with a higher sense of individual purpose favoring solidarity and maintaining networks of community action.</p>
</div>
<p align="justify"> </p>
<p align="justify">Westheimer and Kahne label this stronger orientation towards a social-change approach as the second degree of civic engagement or as the behaviour of a <strong>‘participatory citizen</strong>’; an individual who feels impelled to engage and mobilize its network, skills and action to respond to a community need. This participation impetus is one of Patheja’s main expectations from its Action Hero Network. However, this entails relying on intimate shifts of behaviour and attitude among the volunteers, which are in essence hard to demand, inculcate and entrench by a third party.</p>
<p style="text-align: justify;">Their approach also reflects a vision of citizenship that relies on collective action (Montgomery, 2004) to, not only keep the government in check as suggested by Westheimer and Kahnne, but other community and society members as well. From Bennett’s point of view and taking the role of information technologies into account, he would define the ideal Action Hero as a self-actualizing citizen. In contrast to its counterpart: the dutiful citizen, who sees its obligation to participate in government-centered activities, the AC evolves with higher sense of individual purpose, favouring and maintaining networks of community action, backed up by a growing distrust in media and the government. In this sense the role of technology is also paramount to how Blank Noise spreads its predicament and expands its outreach:</p>
<blockquote>
<p class="normal"><strong>What is the role of technology and media in your project?</strong><br />Using the web for example, we happened to stumble upon blogging and we realized there was a community there. Once [Action Heroes] started blogging and the press started writing about it, it created a community further. So, going back to the fact that our constant thread of conversation has been the web, there is a large percentage of the English speaking youth who are action hero agents anidd now have the responsibility of taking the conversations and actions forward.</p>
<p class="normal">On the other hand, this is not always the case. In Delhi we did an event in collaboration with Action Aid. Many of the Action Aid volunteers weren’t necessarily on Facebook. They were people who were largely Hindi speaking; their stories were about harassment in slums and these were men and women wanting to do something about the issue. So being a loose volunteer is one way, but identifying different communities is also important. Every space is a point of engagement and we use different forms of media to enable that.</p>
</blockquote>
<p style="text-align: justify;">Citizen participation, communication and mobilization mechanisms, mediated by the state in the past, are now taken up by the people in the form of social protest, civil disobedience, digital activism, consumerism, etc. (Bennett, 2008). The emphasis on collective action also calls for a broader understanding of the citizen, away from the state-conferred rights and duties, and a definition that includes solidarity and membership to broader communities (Ellison 1997), Heater and Kabeer defines this as a “horizontal view” that stresses the relationship between citizens over that of the state and the individual (Heater 2002, Kabeer 2007) and Berlin has also made the connection between group identity and affiliation as a building block of citizenship (1969).</p>
<blockquote>
<p class="normal">[on Giving Letters to Strangers] We trigger a conversation and it takes its own journey. Over time, what does it take to lean back and relax? Each person participates establishing their own level of comfort and every person’s narrative is different. [The project is] happening in Delhi while it is happening in Bangalore; allowing it to happen in a very individual, self-confrontational and at the same time, collective experience. They are doing this alone knowing that others are doing the same.</p>
</blockquote>
<p style="text-align: center;"><br /><img src="https://cis-india.org/home-images/LettersStrangers.jpg/image_preview" alt="Giving out letters to Strangers" class="image-inline image-inline" title="Giving out letters to Strangers" /><br /><br /><br /><br /><strong>Dear Stranger</strong>:<br />Giving out letters to strangers in the streets of Bangalore. Courtesy of Blank Noise blog: <span id="url_shortened"><a href="http://bit.do/fHJw">http://bit.do/fHJw</a></span></p>
<p style="text-align: center;"><span id="url_shortened"><a href="http://bit.do/fHJw"><img src="https://cis-india.org/home-images/copy_of_LettersStrangers2.jpg/image_preview" alt="Giving out letters to Strangers 2" class="image-inline image-inline" title="Giving out letters to Strangers 2" /><br /></a></span></p>
<p style="text-align: justify;">In this way, Blank Noise has envisioned and designed a project that fosters an active, participatory, self-actualizing and horizontal model of citizenship. This combination builds a citizen prototype with a positive disposition and attitude to civic action; traits that Gaventa identifies as elements of empowerment and political agency that can derive into higher possibilities for social change. Having citizens identify community’s ailments as their own and their network’s responsibility, results in conversations that act as causal nexus of community action. The main challenge at the moment is the implementation of this model. To what extent will the Action Hero represent this model uniformly and steadily, preventing dissonance between Blank Noise’s discourse and its practice. And secondly, how will Blank Noise volunteers negotiate their political participation between public and private spaces?</p>
<h3>PRIVATE VS. PUBLIC SPACE</h3>
<p style="text-align: justify;"><strong>Where should the active citizen operate?</strong></p>
<p style="text-align: justify;">The second tension on citizenship, as identified by Turner, is its political expression on the public arena versus its manifestation on the individual’s private space. We asked Jasmeen about the crises and spaces in which Blank Noise is operating:</p>
<blockquote>
<p style="text-align: justify;"><strong>To what crisis is the project responding to?</strong><br />The project responds to the crises and experiences of street harassment. To the sense of getting defensive, agitated, angry; creating a wall and feeling vulnerable in a city. Blank Noise was initiated at a time were street harassment was disregarded and dismissed as teasing. This ‘eve-teasing’, just going by the pulse of things, included concepts of molestation and sexual violence. There was denial, there was silence.</p>
</blockquote>
<p style="text-align: justify;">First point on the public vs. private dilemma lies on the issue at hand. Volunteers are working to re-conceptualize social norms around ‘safety’, ‘agency’ and ‘gender’, that are not only deeply entrenched in society, but that can also be traced back to the private domain of traditions and culture at the household level. By openly discussing ‘sexual harassment’ in the public space and enabling volunteers to express and act on the basis of a new understanding of citizenship and freedom, the collective is possibly also redefining dynamics at the private space of its volunteers. What is more, the motivation and determination to be an Action Hero, as mentioned by Patheja, must be grounded in a "<em>personal shift and challenge</em>".</p>
<blockquote>
<p style="text-align: justify;"><strong>How does this translate it into citizens taking ownership of the cause and sustained behavioral change in everyday practices?</strong><br />Anger is a good starting point. It is worrying when there is no anger. And then it has to be a personal shift. We’ve learned from conversations and feedback that volunteers who would say: “we came to address the issue and we are realizing that we are doing something in ourselves”. So what is the spirit of an Action Hero? Allowing something to shift and challenging something in yourself. Last year for example we worked towards having locality specific Action Hero networks and on how this intuitive citizen can become a full citizen, in terms of being an informed citizen as well.</p>
</blockquote>
<p style="text-align: center;" class="normal"><img src="https://cis-india.org/home-images/copy_of_ActionHeroGame.jpg/image_preview" alt="Action Hero Game" class="image-inline image-inline" title="Action Hero Game" /></p>
<p style="text-align: center;" class="normal">Acton Hero Game. Courtesy of Blank Noise blog: <span id="url_shortened"><a href="http://bit.do/fHKq">http://bit.do/fHKq</a></span></p>
<p style="text-align: justify;" class="normal">The expectation of a personal pledge at the individual, community and public level, signals the project is blurring the lines between the private and public domain and fostering the politicization of the citizen at all fronts. This suggests that in order for the claims and behaviour of Action Heroes to become sustainable, they must also trickle into the common citizen’s routine. In words of Arendt: <em>“the space of appearance comes into being whenever men are together in the manner of speech and action, predating all formal constitutions of the public realm” </em>(1989). Establishing the private-public space as a common ground works towards bringing consistency and coherence to the interventions, yet it remains in many ways problematic and threatening to individual freedoms.</p>
<blockquote>
<p style="text-align: justify;"><strong>Does your project create new spaces for citizen expression and action?</strong><em><br /></em>Our role is to build testimonials and translate them back into the public domain. An example of this is the blogathon that happened in 2006, initiated by our Action Hero. She said: let’s invite bloggers to share their experiences of street harassment. 4-5 male and female Action Heroes made the event happen and in a couple of days we had hundreds and hundreds of testimonials and people talking about this for the first time. Maybe it was the first time speaking about it, remembering things that happened ages ago and that they had never shared. Suddenly the web was seen as a space where people could speak. Suddenly people had so much to say about the issue, the person dismissing the issue and their relationship with their body and the city.</p>
</blockquote>
<p style="text-align: center;"><img src="https://cis-india.org/home-images/TalktoMe1.JPG/image_preview" alt="Talk to Me" class="image-inline image-inline" title="Talk to Me" /><br /><strong>Talk To Me:</strong><br />Creating spaces for conversation and collaboration. Courtesy of Blank Noise blog: <span id="url_shortened"><a href="http://bit.do/fHKq">http://bit.do/fHKq</a></span></p>
<p style="text-align: justify;">Turner reflects on the French revolution tradition to shed light on this particular challenge for active citizenship, as what bound Frenchmen together was their citizen identity (Baker 1987). Passing on from state subjects, to actively voicing their political, civic and social aspirations coupled with meaningful mechanisms of participation. However, how do we reconcile this tradition of positive democracy with the American understanding of citizenship that enshrines the autonomous sanctity of the private space. American individualism values personal success and the main way to exercise political participation is through voluntary associations that do not represent a large-scale force -or a threat- with enough power to shape their lives (Bellah et. al 2008, Turner 1990). Translating this to the Bangalorean context: a changing society in which community- based traditions in the household are coexisting with an agitated and growingly individualist youth culture; the issues and interventions must be addressed in an implicational manner. The connections between the issue and individual freedoms must be made, in order for these actors to be willing to politicize their action in both the public and private spheres.</p>
<h3><strong>MIDDLE CLASS ACTIVISM<br /></strong></h3>
<p style="text-align: justify;"><strong>Can everybody be an active citizen?</strong></p>
<p style="text-align: justify;">The second challenge is rooted in the socio-economic group that comprises the body of volunteers of Blank Noise. I asked Jasmeen the extent to which the Action Hero Network was being led by middle class citizens.</p>
<blockquote>
<p style="text-align: justify;"><strong>Are you only reaching out to the middle class activist that has the resources to be part of the Blank Noise project?</strong><br /> Yes and no. A large percentage of our volunteers are usually web-savvy, English speaking, teenagers or in their early 20s. Others have been around for the last decade. The mainstream media also reports back mainly to the web-savvy groups. But it is also about one action hero inspiring another Action Hero. I find [the project] fascinating in terms of the spaces it leaks into. Some people tell me they were at their religious meeting and they overheard two women talking about the project, who were not necessarily web-savvy. Ultimately the media is not only reporting us but we see them as point of engagement in which more and more citizens take ownership of the issue. Although our network is largely urban middle class, we are at the point where we collaborate largely with other groups that are working with different communities so it completes the entire picture. The question is: how do you take the conversation forward? What can be that medium? and what kind of technology can get to people?</p>
</blockquote>
<div style="text-align: justify;" class="pullquote"><br />
<div align="right">
<div align="left">“We use different strategies to enable dialogue across communities. It could be on the street, on the blog, within a workshop; the web has been a constant space. If you are an Action Hero, yes you may be web-savvy, but you also carry the responsibility to take the conversation to another space."</div>
Jasmeen Patheja</div>
</div>
<p style="text-align: justify;"><br />This demographic is ultimately an interest group leading a movement and has taken on the responsibility of spreading the call to action among its network. Foregoing the assumption that every Indian citizen wants to challenge concepts of sexual harassment in the city, the fact that one group is spreading a specific opinion puts forward a tension between the dynamics of public social protest and the existence of privatized dissent. Turner reflects on Mill’s On Liberty and shows how this could entail a threat of spreading mass opinion to the extent it makes all people alike (Turner, 1990).</p>
<p style="text-align: justify;">Kabeer also highlights this by exploring the tension between universality versus particularity — a debate that questions the extent to which human rights advocacy in the public sphere will be equally received and supported by every group, given diversity of opinion within as well as obstacles to freedom of speech. Nyamu-Musembi attempts to bridge this dichotomy by framing universality as “the experience of resistance to general oppression” and particularity as “how resistance speaks to each relevant social context”. In order to have the issue speak to all citizen groups, Blank Noise is currently also depending on the the ability of its Action Heroes to pass on a message that speaks to the different needs and cultural sensibilities of communities who do not belong to the Anglo-speaking middle class it is currently operating with.<br /><br />In response to having the protest of a specific social group translate into homogenized dissent, Jasmeen is looking to increase her outreach by approaching and working with other groups.</p>
<blockquote>
<p style="text-align: justify;"><strong>How can you build effective solidarity networks among middle class activists, their networks and further communities?</strong><br />It is an attitude we are trying to push forward: have that conversation with your grandma; with your domestic help. We would love to do something with domestic workers for example. We don’t hear enough stories of who empowers or harasses them. That’s definitely a rising concern within the collective. We really need to have the complete spectrum and what kind of technology or strategies can be used to get it. Identifying these groups is a proposed future project and also an ongoing preoccupation. For now, our role is to trigger conversations and have them take their own journey.</p>
</blockquote>
<p style="text-align: justify;"> </p>
<h3 style="text-align: justify;">METHODS FOR CHANGE</h3>
<p><strong>How does the combination of art and technology foster active citizenship?<br /></strong></p>
<h3 style="text-align: justify;"></h3>
<p style="text-align: justify;">Some of the strategies Blank Noise has devised to overcome these obstacles relate back to the interdisciplinary design of its interventions. First, they are designed to be highly visible and aimed at triggering dialogue. This enables opinions and thoughts to flow from the private space into the public realm. Also, community art and technology as tools of expression and reflection, work as effective channels for responses to flow back and forth between both spaces.</p>
<blockquote>
<p style="text-align: justify;"><strong>Why did you take a multi-stakeholder approach and brought together technology and art?</strong><br />The entire collective is really based on defining strategies and identifying approaches to breaking denial and building conversation. Our role is enabling dialogue across forms of media and using different strategies to enable dialogue across communities. There are also lots of questions of how to create an art practice that can be collaborative and participatory. Where does art exist? How can art exist, be, feel confrontational? Can arte provoke? How can we build testimonials? Could be on the street, on the blog, twitter or within a workshop. The web has been a constant space. We also work with the web in a way that we have a growing community of Action Heroes, and if you are web-savvy, you carry the responsibility to take the conversation to another space.</p>
</blockquote>
<p style="text-align: center;"><img src="https://cis-india.org/home-images/copy_of_Twitter.jpg/image_preview" alt="Twitter" class="image-inline image-inline" title="Twitter" /><br />Twitter campaign. Courtesy of: <span id="url_shortened"><a href="http://bit.do/fHLK">http://bit.do/fHLK</a></span><br /><br /><img src="https://cis-india.org/home-images/Ineverasked1.jpg/image_preview" alt="I never asked for it" class="image-inline image-inline" title="I never asked for it" /><br />Public art installation to redefine sexual harassment and eve-teasing. Courtesy of Caravan Magazine: <span id="url_shortened"><a href="http://bit.do/fHLV">http://bit.do/fHLV</a></span></p>
<p align="justify">Bennett and his work on civic engagement in the digital age, notes that one of the main strategies for positive civic engagement is nurturing creative and expressive actions in this generation.</p>
<blockquote>
<p style="text-align: justify;"><strong>How does this approach work towards creating sustainable change?</strong><em><br /></em>We are creating tool kits for different ideas so the community can take it forward. There are many creative processes that equip them to initiate action in a community space. For instance, the Yelahanka Action Heroes workshop (http://yelahankaactionheroes.wordpress.com/), was a one month initiative that got Sristhi students to arrive to action heroism through games, like the Hahaha Sangha for example. We invited women out of their homes, and we would speak through pure laughter, gibberish and a sense of play. In doing that, people felt they knew each other. Anonymity was broken, people felt comfortable and safety was established. We are working towards creating safe public spaces and going beyond the biases that come from language or through age. But through the Hahaha Sangha we found there is still a need for facilitators to continue the project with the purpose of creating a safe space. Also, one of our interns is in charge of creating an Action Hero College Network and spreading information about different events, calendars, etc. It is still fluid but we are moving in that direction. Action Heroes are the strength of the project.</p>
</blockquote>
<p style="text-align: center;"><img src="https://cis-india.org/home-images/copy_of_Hahaha.jpg/image_preview" alt="Hahaha" class="image-inline image-inline" title="Hahaha" /><br />Hahaha Sangha sessions - Courtesy of Blank Noise blog <span id="url_shortened"><a href="http://bit.do/fHMb">http://bit.do/fHMb</a></span></p>
<p style="text-align: justify;">The ideal of an engaged youth must be sustained by the empowerment of young people; getting them to recognize their personal expression and identities in collective spaces (Bennett, 2008). By setting in place mechanisms and opportunities to critically dissect societal problems and develop a political perspective as put forward by Westheimer and Kahne, as well as the awareness, self-identity and political confidence to act, as noted by Gaventa, the Blank Noise interventions become a context in which active citizenship is more likely.</p>
<h3 style="text-align: justify;">Conclusion</h3>
<p style="text-align: justify;">This analysis, part of the Methods of Social Change research project, aimed to shed light on how change-makers such as Blank Noise still place a heavy consideration on the notion of citizenship when designing, framing and implementing their projects. What is more, it is paramount to identify the working characteristics of an ‘active citizen’ and reflect on whether these are desirable and necessary in the populace to make political and social change more likely. It also contributes to the Making Change project by unpacking the workings of a change actor that is not confined to the ‘category of citizen’ but is still closely linked to processes of citizen action and social change in Bangalore.</p>
<p style="text-align: justify;">As seen throughout this post, the analysis of our citizen is not grounded on its relationship with the state, but instead on its disposition, self-identity and notion of social membership. After identifying our ideal active citizen: an active bearer of his rights, that defines itself horizontally in relation to other citizens and their rights, participates in political processes and is informed about and at odds with power imbalances, the Blank Noise experience demonstrated spatial tensions in implementing this ideal and practice in the public and private realms. Designing strategies and identifying technologies that enable a flow of thought and action between both spaces is a way of restructuring the ecosystem in which volunteers from the Action Hero Network interact with each other, reclaim their citizenship and alter the status quo from within. While Blank Noise is not starting a revolution, it is consolidating a process of steady and growing resistance in the public and private discourse of sexual harassment and eve-teasing in the city.</p>
<p style="text-align: justify;">Shah also notes there are implicit codes allowing only certain people to embrace this model of citizenship. This was evident on the demographic that comprises the activist bases of Blank Noise and the risks of homogenizing the political space with their discourse of change. Jasmeen Patheja brought this point forward herself, but with full confidence on the ability of dialogue and conversation to keep luring other social groups and communities into joining the debate. We discussed opportunities from exploring the foreign women experience in the public space in India to expanding the Blank Noise basis through simultaneous international interventions enabled and coordinated through technology. The network is ever-growing and its mechanisms of change are constantly innovating and adapting through its content. In the meantime, the ‘active citizen’ remains at the core of it all, pushing the project forward; fighting among other battles, that of its identity’s reassertion in the landscape of change.</p>
<hr />
<h2 style="text-align: justify;">Sources</h2>
<ol>
<li>Arendt, Hannah (1989) The Human Condition. Chicago, IL and London: The University of Chicago Press.</li>
<li>Baker, Keith Michael. <em>The French Revolution and the creation of modern political culture</em>. Vol. 3. Pergamon Press, 1987.</li>
<li style="text-align: justify;">Bennett, W. Lance. "Changing citizenship in the digital age." <em>Civic life online: Learning how digital media can engage youth</em> 1 (2008): 1-24.</li>
<li>Berlin, Isaiah. "Two concepts of liberty." <em>Berlin, I</em> (1969): 118-172.</li>
<li style="text-align: justify;">Bellah, Robert Neelly, ed. <em>Habits of the heart: individualism and commitment in American life: with a new preface</em>. University of California Pr, 2008.</li>
<li style="text-align: justify;">Cornwall, Andrea, and Vera Schatten Coelho, eds. <em>Spaces for change?: the politics of citizen participation in new democratic arenas</em>. Vol. 4. Zed Books, 2007.</li>
<li>Ellison, N. (1997) ‘Towards a new social politics: citizenship and reflexivity in late modernity’, Sociology, 31(4): 697–717.</li>
<li style="text-align: justify;">Gaventa, John, and Rajesh Tandon “Citizen engagements in a globalizing world." <em>Globalizing citizens: New dynamics of inclusion and exclusion</em> (2010): 3-30.</li>
<li style="text-align: justify;">Heater, D. (2002) World Citizenship: Cosmopolitan Thinking and Its Opponents, London: Continuum</li>
<li>Kabeer, Naila, ed. <em>Inclusive citizenship: Meanings and expressions</em>. Vol. 1. Zed Books, 2005.</li>
<li style="text-align: justify;">Kathryn Montgomery et al., Youth as E-Citizens: Engaging the Digital Generation. Center for Social Media, 2004. Retrieved February 15, 2007. <a href="http://www.centerforsocialmedia.org/ecitizens/project.htm">http://www.centerforsocialmedia.org/ecitizens/project.htm</a>.</li>
<li style="text-align: justify;">Mann, Michael. "Ruling class strategies and citizenship". <em>Sociology </em>21, no.3 (1987): 339-354</li>
<li>Shah, Nishant “Whose Change is it Anyways? <em>Hivos Knowledge Program. </em>April 30, 2013.</li>
<li>Turner, Bryan. Outline of a Theory of Citizenship. Sociology (May 1990), 24 (2), pg. 189-217</li>
<li style="text-align: justify;">Westheimer, Joel, and Joseph Kahne. "What kind of citizen? The politics of educating for democracy." <em>American educational research journal</em> 41, no. 2 (2004): 237-269</li></ol>
<p>
For more details visit <a href='https://cis-india.org/digital-natives/making-change/blank-noise-citizenship'>https://cis-india.org/digital-natives/making-change/blank-noise-citizenship</a>
</p>
No publisherdenisseSocial MediaWeb PoliticsDigital NativesMaking ChangeBlank Noise ProjectResearchers at Work2015-04-17T10:43:55ZBlog EntryStorytelling and Technology - Sartaj Anand
https://cis-india.org/digital-natives/making-change/storytelling-sartaj-anand
<b>This post outlines the general characteristics of storytelling. The second section is an interview with Sartaj Anand, the founder of EgoMonk and BIllion Strong, who talks about storytelling as a strategy to build trust at the intersections of business and technology. This is the first of a series of installments exploring the potential of storytelling for social change.</b>
<pre><strong>CHANGE-MAKER:</strong> Sartaj Anand<strong>
ORGANIZATION: </strong>EgoMonk & Billion Strong<strong>
STRATEGY OF CHANGE: </strong>Leverage technology by focusing on the relationship between people and technology, and build trust by localizing and personalizing communication
<strong>
METHOD OF CHANGE:</strong> Storytelling<strong>
</strong></pre>
<h3 align="right"><em>“We all have something to say. Question is: will anyone listen?”</em></h3>
<div align="right">Understanding Comics<br />Scott McCloud, 1994</div>
<p align="justify"> </p>
<p align="justify">Today, everybody seems to be talking about ‘storytelling’. From activists to corporates; they are all jumping on this nostalgic bandwagon and embracing once again an enthralling habit of yesteryear: the ability to tell good stories. The practice has taken an identity of its own. It's distancing itself from its roots in oral tradition, and morphing into a state-of-the-art communication strategy. This is no selfless trend, though. Behind the hype, lies their thirst for (your) attention, and the belief that they do not only have a story to tell, but that it is a story that matters. In the context of “making change” particularly, when political and social crises emerge, the public space is flooded by a series of narratives and discourses as told by different actors. This explosion of stories culminates in an overload of information that could end up saturating its intended audience. This is not only undesirable, but dangerous when underneath the noise lies a message important for human dignity and survival. So, what is it about a story that will make it worthy of your attention? And how can this seemingly simple, yet complex tactic culminate in further engagement?</p>
<p align="justify">To explain storytelling as a method to create change, I will focus on how this practice can be utilized to enhance visibility and effectiveness of advocacy practices, as outlined in the <a href="https://cis-india.org/digital-natives/making-change/methods-to-conceive-condense-social-change">research overview</a>. I will start by unpacking ‘storytelling’: focusing on its purpose and functions. I will also look at the the relationship between the storyteller and the audience, and also at how storytelling redefines ‘the public space’. Although I will be putting my best effort to explain the workings behind his method, I will rely on the storytellers themselves to learn about the power of well-crafted and well-delivered stories to make change. This opportunity’s change-actors: Sartaj Anand, The Ugly Indian, Blank Noise, come from different fields and will show very different perspectives of how the narratives of change utilized in their stories, re-articulates how users/citizens/customers interact and experience content.</p>
<h2><strong>Telling Stories</strong></h2>
<p>So, what is storytelling? And what makes it so different from other forms of narration? I consulted the work of German philosophers Walter Benjamin and Hannah Arendt to unpack the nature of this practice and its ability to transmit knowledge.</p>
<div align="justify" class="pullquote">“the storyteller takes what he tells from the
experience and <span class="st">he in turn makes it the experience of those who are listening</span>” <em><br /></em>
<div align="right">W. Benjamin, 1977</div>
</div>
<p align="justify">In Benjamin’s essay “The Storyteller” (1955) he laments the demise of storytelling: “<em>less and less frequently do we encounter people with the ability to tell a tale properly [as if] the ability to exchange experiences [had been taken away from us]”.</em> Having its origins in oral tradition, storytelling for the most part consists of taking experiences worth sharing and disseminating them in the community with a specific, and according to Benjamin, a useful purpose in mind. It could be a moral, a maxim or a practical advice (1977), but at the end of the day, the audience takes away a new piece of information it did not have at the beginning of the story. This lesson may be related to the past of the storyteller or one of his characters, but its value lies in how it can now be extrapolated to the audience’s future. </p>
<p align="center"><img src="https://cis-india.org/home-images/Benjamin1.jpg/image_preview" title="Benjamin 1" height="246" width="419" alt="Benjamin 1" class="image-inline image-inline" /></p>
<p align="center" class="discreet">Ann Rippin's rendition to The Storyteller by Walter Benjamin. Visit her wordpress <a href="http://annjrippin.wordpress.com/thirteen-notebooks-for-walter-benjamin/">here</a>.</p>
<p align="justify">Hannah Arendt, German-American philosopher from the early 20th century also had a lot to say about storytelling and ‘narratives’. She understood it as a framework, backed up by a strong tradition of its own, and a structure that embodies how our mind works: <em>“the mind doesn’t simply re-create sequences of events as they occur, but it creates new sequences and integrates events into appropriate existing sequences; the mind is constantly forming narratives” </em>(Kieslich, 2013.). This understanding of the practice goes beyond Benjamin’s proposition that we become part of the narration as it occurs. Arendt posits that our mind is already manufactured to construct sequences and connections in the same way in which we build stories -as opposed to the way we structure our essays, novels or tweets- before we tell them. Being such an embedded cognitive process, it feels familiar, comfortable and natural, which derives into a “critical appreciation” for the events of the story, and leads you to make deeper connections on how they relate to your life (Oni, 2012).</p>
<p> (Read more on Arendt and storytelling here: <a href="http://www.hannaharendtcenter.org/?p=5229">The Story of Reconciliation – Hannah Arendt Center)</a></p>
<p align="justify">However, both Benjamin and Arendt’s analysis is still very focused on the oral vs. prose question. Entering the 21st century we face the question of the role of digital technology and our highly visual culture in facilitating, amplifying or limiting the process of storytelling. On this point, I jumped to the end of the 20th century and looked at one of the many forms of storytelling: the comic. Scott McCloud’s “Understanding the Comic” (1994) takes you through the whole process of creating a coherent interplay of words and pictures that “convey information” and/or produce an “aesthetic response in the viewer”. Why are aesthetics important? , Because, according to McCloud, the inclusion of art is both the rejection and affirmation of our human condition. On one hand, art (or how we respond to it) is a rejection to our basic instincts, allowing us to express needs beyond survival and reproduction. On the other hand, it is a vehicle through which we assert our identities as individuals and pursue a “higher purpose and truth” (1994). Digital storytelling is imbued with visual stimuli: pictures, videos, graphics, that enhance the sensory experience, and as we explored in the Information Design posts (Find Part 1:<a href="https://cis-india.org/digital-natives/making-change/tactical-technology-information-is-power">Information Activism</a>, and Part 2: <a href="https://cis-india.org/digital-natives/making-change/tactical-technology-design-activism-1">Information Design</a>) create new (and deeper) channels to approach and understand the message delivered by these stories.</p>
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<td align="center"><img src="https://cis-india.org/home-images/UnderstandingomicsMcCloud.jpeg/image_preview" style="float: left;" title="SMC" height="341" width="228" alt="SMC" class="image-inline image-inline" /></td>
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<p align="center"><img src="https://cis-india.org/home-images/FotoFlexer_Photo.jpg/image_preview" style="float: right;" title="SMC 2" height="346" width="400" alt="SMC 2" class="image-inline image-inline" /></p>
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<p align="center"><img src="https://cis-india.org/home-images/Comic3.jpg/image_preview" alt="SMC 3" class="image-inline image-inline" title="SMC 3" /></p>
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<p align="right" class="discreet">Excerpts of Understanding Comics by Scott McCloud</p>
From these three perspectives we understand the following about storytelling. It is:
<blockquote>
<ul><li>A practice rooted in the tradition of sharing experiences</li></ul>
<ul><li>Participatory and interactive: the experience of the storyteller becomes the experience of the audience.</li></ul>
<ul><li>The purpose of storytelling is to pass on a message, moral guidance or practical advice to the audience, through its content.</li></ul>
<ul><li>The form or structure of narratives is determined by sequences of facts and events, which is the same way we build stories in our minds.</li></ul>
<ul><li>The experiential and familiar nature of storytelling makes it easier to engage with and relate to. </li></ul>
<ul><li>The inclusion of images, art and media produces an aesthetic response in the viewer, providing the audience an opportunity for self-expression and freedom.</li></ul>
</blockquote>
<p align="justify">Translating these characteristics to the theme of the Methods for Social Change project (how to build a sense of citizenship and civicness through technology-mediated practices. More <a href="https://cis-india.org/digital-natives/making-change/methods-to-conceive-condense-social-changehere">here</a>): storytelling (re)emerges as a promising vehicle for political change, especially when in par with the “technological possibilities” of our times (Benjamin, 1977). If we choose to entertain this thought, we find how its roots in community traditions make stories an excellent meeting point to form solidarity networks and stronger offline communities to sustain activism. The logical and sequential format of stories are interesting mediums, not only to transmit new ideas on citizenship and engagement; but make them relevant and appealing. Finally, 'the moral of the stories' are seeds for introspection and reflection, that may shape how we understand our role in society as a whole. At the end of the day though, it is storytellers who will lead this journey and meeting them is the first step to gauge how the theory of storytelling unfolds in the practice.</p>
<p align="justify">In the next section, we will meet some of the actors utilizing this method in different fields - and there are plenty of storytellers out there, gifted in skill and
practice conveying an array of messages to an equally diverse public- but before moving on I will close with an excerpt from Lisa Disch’s essay that brings all these points together:</p>
<blockquote>
<h3 align="center">“[Storytelling] is more adequate than arguments to depict ambiguities of a multidimensional social reality” <br /></h3>
</blockquote>
<p><br />In other words, it is a practice that strips narratives from all ornaments, displaying the complexities of humanity in its most intuitive and experiential form.</p>
<h2 align="JUSTIFY"><strong>(Story)Tellers</strong></h2>
<h3 align="right"><em>Great storytellers: creators who devote their resources in controlling</em></h3>
<h3 align="right"><em> this medium to convey their messages effectively”</em></h3>
<p align="right">Understanding Comics<br />Scott McCloud (1993)</p>
<p align="justify"><img src="https://cis-india.org/home-images/Sartaj.jpg/image_preview" style="float: right;" title="Sartaj" height="185" width="255" alt="Sartaj" class="image-inline image-inline" /></p>
<p align="justify">Our first storyteller is Sartaj Anand; an India-based entrepreneur, founder of the innovation and strategy consulting firm: EgoMonk and active member of TED, Ashoka, Sandbox, Kairos Society and the Pearson Foundation networks (More about his work in his <a href="http://www.plussocialgood.org/Profile/19625">Social Good profile</a>). His self-described “unreasonable dream” is to impact one billion people with his work and create “life-changing experiences”. He strives to do this by a) leveraging the relationship between people and technology and b) through his recently launched non-profit Billion Strong. Also, as opposed to other change-makers we’ve interviewed in the project, he comes from an engineering and business background; bringing a for-profit perspective into our melange of multi-stakeholder approaches to change.</p>
<p align="justify">The following interview touches on digital storytelling as one of the ways Anand is using to leverage technology. His vision highlights how you cannot disconnect people from the processes you are utilizing to impact their lives. Incorporating a more humane focus in the way we use technology, and in how we construct stories, is according to his experience, the best way to have practices resonate to and be appropriate for the public.</p>
<p align="right" class="discreet">Sartaj Anand,</p>
<p align="right" class="discreet">Founder of EgoMonk and Billion Strong<strong><br /></strong></p>
<p align="left" class="callout"><strong>Tell us about your background and the intersections of your work with technology.</strong></p>
<p align="justify">I started with an engineering background and my thesis was on language processing; figuring out how people talk and how that needs construction data. Fundamentally at some point, I figured out that technology is not the problem, people are; so that’s how I moved into my current focus in business: which is innovation strategic consulting. I frequently rely on technology to enable or actualize change but I don’t necessarily create it. The challenge is how we leverage the technology we have [...] and that’s where I can add the most value.</p>
<p align="left" class="callout"><strong>How do you leverage technology in the context of making change then?</strong></p>
<p align="justify">I leverage technology in terms of using it but focusing on the ‘people’ side of it”: the relationship between people and technology. That’s the main intersection point. [...] This is what I mean when I talk about technology, innovation, social structures and change.</p>
<p align="center"><iframe src="http://www.slideshare.net/slideshow/embed_code/26146622" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" align="middle" height="356" width="427"> </iframe></p>
<div align="center"> <strong> <a title="Ideas for Change" href="https://www.slideshare.net/sartajanand/ideas-for-change" target="_blank">Ideas for Change</a> </strong> from <strong><a href="http://www.slideshare.net/sartajanand" target="_blank">Sartaj Anand<br /></a></strong>
<div align="left"> </div>
</div>
<p align="justify">Economically, business models have to replicate and service society. If businesses serve their people, they capture maximum value and gain efficiency over ten, twenty years (and this is appealing to all the capitalists in industrial businesses). However, towards the course of these years a lot of things can change and you progressively become more and more outdated. When you have this premonition, that's the point when you need to step in and cannibalize your own business model.</p>
<p>
For example, for seven years, music labels sold cds only. Then Apple came in with iPods and digital music downloads. After milking this for 10 years, what it should have done is fortify it and start streaming music to capture maximum value, like Spotify did. [...] This is a model EgoMonk works with and we try to communicate these things to our clients. They have the power to execute it, but they have to internally feel confident with all their stakeholders, whether it is for-profits with their board; or non-profits with donors and program partners. This is a choice we need to commit to. A lot of the problem in the change process (technology enabled or otherwise) is trust building. At the end of the day you are working with people, and this is a challenge.</p>
<p class="callout"><strong>In order to build this trust you must be aiming for a deeper and personal communication with your clients. How are you including this in your business model?</strong></p>
<p align="justify">We focus a lot on communication and that’s something we rely on increasingly; and I found it has to have a Why-What-How model -borrowing from <a href="https://www.youtube.com/watch?v=l5Tw0PGcyN0">Simon Sinek's gold circles</a>. In that order.</p>
<div align="center"><iframe src="http://www.slideshare.net/slideshow/embed_code/20996308" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" height="356" width="427"> </iframe></div>
<div align="center"> <strong> <a title="Storytelling 101" href="https://www.slideshare.net/sartajanand/storytelling-101-20996308" target="_blank">Storytelling 101</a> </strong> from <strong><a href="http://www.slideshare.net/sartajanand" target="_blank">Sartaj Anand</a></strong></div>
<p> </p>
<p>People don’t buy the 'what' of it, without the 'why' you do it. For example, Apple is great because it works to improve your life, to inspire you, amuse you: make your life better. What they do comes second: Apple is an electronics company, an application company. Last is the how: It makes the iPhone. We apply a similar model and this is something I apply in my storytelling also. I’m a believer that every story has to have an end or a moral: something that is more hopeful and optimistic. Rely on that but decide that also, I’m not the only one around: stories are increasingly personal and local.</p>
<p class="callout">
<strong>Given the personal and experiential nature of storytelling, I assume it is a challenge to mainstream it in your services. Tell us more about the practices you are using to implement it and how they break from more traditional communication practices in the past.</strong></p>
<h3>EgoMonk<br /></h3>
<p>EgoMonk is an Innovation and Strategic Management Consultancy (More about EgoMonk <a href="http://egomonk.com/">here</a>). Particularly this means that:</p>
<p align="justify">a) We start with the hypothesis that<strong> we don't know everything</strong>. With that in mind, we borrow amazing frameworks from amazing institutions. For example, <a href="http://holacracy.org/how-it-works">Holacracy</a>;
(a “purposeful organization” technology that changes how the
organization is structured, how decisions are made and how power is
distributed); '<a href="http://www.forbes.com/sites/stevedenning/2013/02/04/playing-to-win-how-strategy-really-works/">How will you win</a>'
philosophy from traditional large companies,, where they equate every
decision to a couple of questions like what's your winning aspiration?,
where will you plan?, how will you win?, what capability
systems/processes need to exist to make this a sustainable practice that
outlives you? This approach gets us halfway there, [especially] working
with people who haven't had access to this before.</p>
<div align="center">
<div align="center"><img src="https://cis-india.org/home-images/EGomonk3.jpg/image_preview" title="egomonk 3" height="246" width="419" alt="egomonk 3" class="image-inline image-inline" /></div>
</div>
<p align="center" class="discreet"> <a href="https://cis-india.org/digital-natives/making-change/egomonk.com">EgoMonk</a>'s services</p>
<p align="justify">b) <strong>We localize it.</strong> We work with high impact entrepreneurs and turn their life goals into a four week plan. We frame it: What happens if after four weeks, you die. If these are four weeks you have to live: what really matters to you? What do you want to accomplish professionally and personally? Once you go through that exercise we say: What can continue sustainable during your life? What can you take away? We focus on timing and what you have to do. Once you put that concept of mortality into every day's existence, you start behaving differently.</p>
<p align="justify">c) We work with <strong>gamification</strong>. For example, we worked in a factory and completely changed the incentivization for their workers into something that is more fun. The challenge was: how do you improve the process of well-being in an industrial environment. How do we make working enjoyable for them? This model consists of short-term rewards: if you work really hard over this much time, you get 10 points and this gets you a (reward) with your family. This has never happened before.</p>
<h3><strong>Billion Strong</strong></h3>
<p>
Billion Strong is a platform. We want to impact a billion people and mobilize a billion dollars every year. The concept behind it is that the future is completely decoupled from our reality. It is highly utopian and right now we are not there and my hypothesis is that we'll never get there because our perspectives and assumptions keep evolving. This non-profit aims to accelerate the future in our lifetime so we can at least enjoy some of its benefits. It focuses on six things: culture, mobility, technology, art, nutrition and divinity. Each of these will be used as levers to impact a billion people.
In the case of Billion Strong, user adoption is the most frequent challenge you face in the non-profit space. I will explain this using our first two projects:</p>
<p align="justify"><strong>a) Project 1 - Divinity:</strong><br />We want to take religion, God and spirituality as a lever to impact people. A manifestation of this is the release of an open source tool kit to convert religious institutions into co-working spaces.</p>
<blockquote style="float: left;">
<p align="center"><strong>Centers of religion are:</strong></p>
<ul>
<li>Everywhere and permanent</li>
<li>Well known by the community</li>
<li>Community centers</li>
<li>Safe</li>
<li>Non-profit and non-taxable</li>
<li>Underutilized 99% of the time</li>
<li>Disconnected from youth</li></ul>
</blockquote>
<p align="justify"> Centers of religion have always been centers of education and community oriented, but within the last generation they've become prayer halls, and I think this is the wrong way of using this infrastructure. There are a couple of narratives being negotiated here (See box to the left).</p>
<p align="justify">In this case [the open source tool-kit] has a framework, and it is dynamic to the point where your choices in real time will influence the policies of this place and their physical manifestation. So you ask questions in a flow chart: Do you want men and women to work together or not?; Do you have the ability to buy new furniture or you want to use the existing furniture?; when you ask these questions you navigate a flow chart, depending on your choices. They will lead to a different output and when they see that, it is immediately empowering. This is storytelling, and this what will help us navigate the adoption issues. It's essentially us saying you own it; you know exactly what is good for your own community. In terms of the narrative, each copy will be different and adapted to its language. It has to be made for this community and everything has to be localized for that story you are telling. The religious and cultural narrative needs to be blended into it.</p>
<p align="justify"><strong><br /></strong></p>
<p align="justify"><strong><br /></strong></p>
<p align="justify"><strong>b) Project 2 - Nutrition:<br /></strong>Meat consumption is a huge challenge and highly unsustainable. We will use kick-start mechanics in a mobile app to trigger and enable change in food habits. We are obviously very digitally inclined right now. It's easy to capitalize on that, but instead of giving them money, we will ask them to skip a meal, go vegetarian for today or for the week and we are going to support that.</p>
<p align="justify">Adoption is a huge challenge, so we'll ask them: Where do you stay? They'll say: Amsterdam [for example], and it will provide them with a template. If you are vegetarian for today, for the week, or the month, this is your meal plan and all you need. Users will find meals close to them and won't have to worry about it anymore. And we will map their impact in real time through info-graphics and data visualization. They will be constructing and visualizing their own story in real time and we’ll present it through different narratives.</p>
<p align="justify" class="callout">
<strong>We are also looking at multi-stakeholderism in this project. Both EgoMonk and Billion Strong seem to be a combination of business, technology and communication strategies. Why multi-stakeholderism? </strong></p>
<p align="justify">Three reasons:</p>
<p align="justify">a) The future is<strong> multi-domain. </strong>You will never understand the whole picture if you say: I’m only going to solve water, but what about the pipes, the roads, the environment, infrastructure, cultural issue. One domain is no longer good enough. You will never be a complete expert of the complete ecosystem.</p>
<p align="justify">b) <strong>Adoption models</strong> will always be a challenge and right now it’s a compromised formula. Now it's a zero-sum game. We literally need to escape that and make it future-oriented; make it 1+1 through partnerships.</p>
<p align="justify">c)<strong> Storytelling </strong>is also getting more mainstreamed into change management and multi-stakeholderism. At the end of it, if you tell a good enough story, you can sell and get people to believe in your projects. This inherently builds partnership models. There is something that is permission marketing: all sales in the future are relationship based and indirect sales.(E.g. Red Bull is all about the experience) That’s how we have to be when we talk about multi-stakeholderism. Everything needs to be built in.</p>
<p align="justify">_____________________________________________________________________________________________________________________________________</p>
<p align="justify"><em>** Next installment will look at how storytelling enhances visibility and accessibility, and how it is being used by Urban Governance groups in Bangalore.**</em></p>
<h3><strong>Sources:</strong></h3>
<ul><li>Arendt, Hannah (1994) Essays in Understanding Edited with an
Introduction by Jerome Kohn. The literary Trust of Hannah Arendt
Bluecher.p.308
</li><li>
<div id="gs_cit2" class="gs_citr">Benjamin, Walter. (1977): "The storyteller."89.</div>
</li><li>Disch,Lisa Jane (1994) Hannah Arendt and the limits of Philosophy. Cornell University Press. p.172-173
</li><li>
<div id="gs_cit2" class="gs_citr">Kieslich, Ingo. (2013) "Walter
Benjamin, Hannah Arendt: Storytelling in and as theoretical writing."
PhD diss., Vanderbilt University,</div>
</li><li>McCloud, Scott. (1994)."Understanding comics: The invisible art." <em>Northampton, Mass</em> <br /></li><li>
<div id="gs_cit2" class="gs_citr">Oni, Peter (2012). "The Cognitive Power of Storytelling: Re-reading Hannah Arendt in a Postmodernist/Africanist Context."</div>
</li></ul>
<p> </p>
<p>
For more details visit <a href='https://cis-india.org/digital-natives/making-change/storytelling-sartaj-anand'>https://cis-india.org/digital-natives/making-change/storytelling-sartaj-anand</a>
</p>
No publisherdenisseMaking ChangeDigital Natives2014-03-12T11:43:19ZBlog Entry