Centre for Internet and Society

RIM Offered Security Fixes

praskrishna — 2011-04-02T10:24:12Z

In India Talks, BlackBerry Maker Said It Could Share Metadata, Notes Show

Research In Motion Ltd. has offered information and tools to help India conduct surveillance of wireless email and messaging services on RIM's popular BlackBerry, say people familiar with the negotiations, illuminating RIM's dealings as it seeks to balance sovereign security concerns with its customers' privacy.

In a series of discussions that intensified this summer, RIM offered to provide crucial information that would help the Indian government track down messages sent via the company's popular and encrypted corporate email service, according to those familiar with the confidential talks and to minutes of meetings reviewed by The Wall Street Journal.

In a July 26 meeting, RIM representatives told Indian officials "they have a setup to help the security agencies in tracking the messages in which security agencies are interested," according to an Indian government summary of the meeting.

The Waterloo, Ontario, company has become an industry leader in part on the strength of a secure technology that offers information privacy to customers. But as RIM seeks to expand, it is grappling with how its promise of user confidentiality is encountering resistance from governments around the globe.

RIM's challenge, along with Google Inc.'s face-off with China over censorship issues, illustrates the growing tensions between Western technology giants, who seek to woo millions of emerging-market consumers with increasingly sophisticated technology, and governments that are trying to maintain security in the face of it.

The stakes are high in India, the world's No. 2 wireless market, behind China, with 635 million subscribers. Emerging economies are vital to RIM as its smartphones face competition in North America from Apple Inc.'s iPhone and devices that run on Google's Android software. RIM's new international subscribers for the first time outnumbered new North American subscribers in the quarter that ended Feb. 27, according to brokerage GMP Securities.

Discussions between RIM and India took a public turn Thursday when India's government threatened to block some BlackBerry services from the country's telecommunications networks unless the services could be opened to surveillance by Aug. 31. On Friday, an Indian government official said RIM had assured India it would meet the deadline.

A spokesman for RIM in India declined to comment on negotiations with India. Sachin Pilot, India's Minister of State for Communications and Information Technology said Friday there are promising signs that the company is willing to cooperate, but there's no deal "until I have something in writing."

RIM has come under scrutiny in recent months amid contentious negotiations with countries including the United Arab Emirates and Saudi Arabia, which have also sought to monitor BlackBerry services for threats to national security.

A person familiar with the negotiations in the U.A.E. said officials in the region believed RIM had been holding back from them technological solutions that had been offered to Western governments, specifically in regards to BlackBerry Messenger.

RIM declines to discuss its negotiations with governments and didn't comment on negotiations in India and other countries.

In a statement issued Thursday, RIM outlined its guidelines for how far it is willing to go in helping carriers meet surveillance needs. RIM said it will only help carriers meet strict national-security rules, won't provide more access than its competitors already do and won't alter the security architecture of its corporate email servers in response to government needs.

"RIM maintains a consistent global standard for lawful access requirements that does not include special deals for specific countries," the statement said.

Governments are pressuring RIM to comply with their demands for information in part because unlike other smartphone vendors, it operates its own network of servers, the biggest of which is in Canada, outside their monitoring reach and jurisdiction.

That contrasts with devices such as the iPhone, which don't operate their own email services. Governments generally have laws that allow them to monitor traffic on mobile and computer networks operating within their own countries.

Talks between RIM and various countries have centered mostly on data routed through the company's system for corporate emails, BlackBerry Enterprise Server, and its instant-messaging service, BlackBerry Messenger, whose high levels of encryption can prevent government monitors from deciphering content or determining sender or recipient. RIM has said that even it can't decrypt BlackBerry corporate emails.

India's security services argue they need access to selected emails to ward off criminal and terrorist threats. "In terms of our issues of national security, any responsible government would not want to compromise," said Mr. Pilot, the communications minister. "I don't think what we are asking is out of the ordinary vis-à-vis other countries."

Security and technology experts say each country has different surveillance needs, technology infrastructures and laws governing how security forces and police can access data. It is generally Internet service providers and telecommunications carriers that must implement the country's monitoring regime, and the kinds of help RIM gives carriers in doing that varies with each nation, says a person familiar with RIM's operations.

According to minutes taken by the Indian side, the parties discussed whether RIM could provide "metadata" from encrypted corporate emails—information such as the email's sender and recipient and the time sent. "After some persuasion, the [RIM] representative agreed that they can provide the metadata of the message," according to an Indian summary of one discussion.

Cyber-security experts say such metadata would give government intelligence services important leads to locate BlackBerry traffic on corporate email servers, where messages are in decrypted form. It wasn't clear under what circumstances RIM would agree to divulge such information.

In the meetings, RIM also promised to develop tools to help Indian authorities tap into third-party Internet chat services, such as Google's Gmail, that run on its handsets, according to the meeting minutes. It isn't clear whether or how RIM has proposed to help security officials decode BlackBerry Messenger.

RIM also appears to have put itself in a role of educating Indian officials over the operation of its network and on network security in general, suggesting to officials that emails that aren't subject to heavy corporate encryption can be viewed with assistance from local carriers.

Governments that have been reviewing their data-access arrangements with RIM have been sharing information with each other, said an official in the region with knowledge of the Indian negotiations.

The U.A.E. and Saudi Arabia, the Middle East's largest economies, upped their ante with RIM weeks before India did. Both countries have been negotiating with RIM for the same kinds of access to data that India wants, but people familiar with talks in the Gulf countries say they have been acrimonious.

Government officials say RIM has taken a condescending attitude to developing countries' security demands, and say they believe the company was holding out on solutions to access information, such as on BlackBerry Messenger, that had been offered to other countries.

"They refuse to listen to us," said a person familiar with the negotiations. "It's like we aren't speaking the same language."

Anger boiled over last month with the U.A.E. announcing a ban on BlackBerry email, Internet and instant-messaging services from Oct. 11, citing a lack of progress in more than three years of negotiations. Saudi Arabia followed with a threatened ban on BlackBerry Messenger.

Tensions were fueled when RIM co-CEO Michael Lazaridis said in an interview earlier this month with The Wall Street Journal that many of the nations the company deals with aren't tech-savvy and don't understand the Internet. "We work with these countries to educate them," he said.

Negotiations between the U.A.E. and RIM are ongoing. The government says it remains optimistic of a solution. In Saudi Arabia, telecommunications regulators announced earlier this week that RIM had offered them a technical fix that would let them access data from BlackBerry Messenger.

In RIM's home country of Canada, the U.S. and other countries, police and security agents typically must get a court order to gain access to things like the content of emails.

India's regulations in this area are murky. An 1885 law that has been updated over the years allows the government to intercept Internet traffic "on the occurrence of any public emergency." A 2008 law gives bureaucrats in various agencies the authority to order monitoring of any entity's Web traffic, though the matter can be challenged in court.

It remains unclear whether RIM's promise to provide metadata to corporate messages will be enough to satisfy India's concerns. A more drastic solution, says Sunil Abraham of the Bangalore-based Center for Internet and Society, would be for the government to require RIM to build a BlackBerry data center within India—something that could cost tens of millions of dollars, people familiar with the matter say—and then classify the company as an Indian Internet service provider.

Such a move would put India on stronger legal footing, analysts say, to demand data from RIM as well as companies whose employees use BlackBerrys. Under such a scenario, "the government would be allowed to get a room inside RIM and install whatever machines they want to monitor that traffic," Mr. Abraham said.

It wasn't clear from the government documents summarizing the meetings between RIM and the government whether such an option is being considered. The company would vehemently oppose such a classification, people familiar with the situation say. In the U.A.E, RIM has balked at the government's request that it set up a local data center, people familiar with those negotiations said.

Read the original in Wall Street Journal

For more details visit https://cis-india.org/news/rim-offered-security-fixes

Govt and BlackBerry firm wait for the other to hang up

praskrishna — 2011-04-02T10:46:54Z

Sunil Abraham speaks to Archna Shukla on the stand-off between the Government of India and RIM. The news was published in expressindia.com.

What is the current stand-off between the government and RIM all about?

The current logjam is with regards to BlackBerry messenger, email and web traffic. Around two years ago, the government had asked BlackBerry to allow it to monitor the text messages (SMSes) and phone calls exchanged through its platform. The government has since then been monitoring these services with the help of telecom service providers. It, however, still doesn’t have any means to monitor, intercept or decrypt BlackBerry’s messenger, email and web exchanges. The government wants to put in place a surveillance infrastructure to monitor these services and is asking BlackBerry to cooperate.

What is unique about BlackBerry services? Why doesn’t the government have a similar problem with Nokia or Apple?

Companies such as Apple do not provide email and messenger services in India. They only sell their handsets in the country. Nokia recently started providing such services under the Nokia Messaging Services Platform. The service, which includes enterprise solutions, consumer services and Nokia’s own messaging solution Ovi mail, is still in beta format. Nokia’s India spokesperson said the company will set up servers for its various services inside India whenever it kickstarts the functions in a full fledged manner.

Canadian firm Research in Motion (RIM), makers of BlackBerry, on the other hand, provides all these services alongside selling its handsets. It also manages all its data and traffic on its own without giving the access to anybody. The servers for these services are installed outside India. The government is concerned that keeping servers outside the country will give access to foreign authorities to monitor its local traffic and information. In the US, for instance, this kind of monitoring will be possible under the provisions of the Patriot Act.

Is BlackBerry the only one to use strong encryptions?

The use of strong encryption in information technology is prevalent in both the wireless industry and Internet platforms. BlackBerry, however, uses a superior encryption that is highly reliable and secure and it owes its popularity in the world markets to this feature mainly. According to Sunil Abraham, the Executive Director of Bangalore-based advocacy group Centre for Internet and Society, BlackBerry uses strong encryption with 256 bit keys. In comparison, gmail.com and Citibank.co.in use only 128 bit keys.

“If you have encryption on while visiting citibank.com or when using an offline mail client like MS Outlook Express, the government can identify the encrypted service that you are using and the recipient of your encrypted messages. Then they can launch a targeted brute-force attack to intercept and decrypt specific communications,” he says, adding that with the BlackBerry, the government can only see that you are having an encrypted transaction with the BlackBerry servers. They cannot identify the recipients and web services. This makes the brute-force attack difficult as a lot of time is spent decrypting unimportant messages.

What is the problem that RIM is facing in UAE and Saudi Arabia?

In UAE, it is facing the same problem as in India. In Saudi Arabia, BlackBerry will instal computer servers, which would allow the government some access to user’s data.

Can the Indian government and RIM meet half-way?

Unlikely. Though, as per PTI reports,

BlackBerry has made an attempt to break the logjam by offering metadata and relevant information to security agencies which will enable them in lawful interception, it has has failed to enthuse them. At a meeting between government officials and RIM, company’s representatives said that “they can provide the metadata of the message like the Internet Protocol address of BES and PIN and International Mobile Equipment Identity of the BlackBerry mobile”, sources said. Metadata is loosely defined as data about data. It provides information about a certain item’s content like how large the picture is, the colour depth, the image resolution when the image was created, and other data. A text document’s metadata may contain information about how long the document is, who the author is, when the document was written, and a short summary of the document. However, sources said the RIM, which has nearly one million subscribers across India, failed to enthuse the security agencies who want an uninterrupted access to the messaging services on BlackBerry platform. The security agencies apprehend that BlackBerry services in the present format pose a serious security threat.

The government may argue that if surveillance is allowed in some countries, it should have the same access, too.

So far, RIM’s public stand has been that its security architecture was specifically designed to provide corporate customers with the ability to transmit information wirelessly while providing them with the necessary confidence that no one, including RIM, could access their data.

Abraham of the Centre for Internet and Society says there is a possibility of a compromise behind the doors and the citizens may never get to know that a surveillance regime and infrastructure have been put in place to monitor their communications.

Click to read the original.

For more details visit https://cis-india.org/news/govt-and-blackberry

June 2010 Bulletin

praskrishna — 2012-08-10T09:38:46Z

Greetings from the Centre for Internet & Society. We bring you updates of our research, news and media coverage, information on events for the month of June 2010.

News Updates

Dont hang up on this one
Is 3G the next twist in the mobile phone growth story?
http://bit.ly/9NkaVP

Peeping Toms In Your Inbox
Nothing’s safe any more—not your mobile number, nor your e-mail—as they’re put on offer for the benefit of telemarketers, writes Namrata Joshi and Neha Bhatt in an article published in the Outlook.
http://bit.ly/ckmRRH

I don't want my fingerprints taken
Through this article published in Down to Earth, Nishant Shah looks at the role of the state as arbiter of our privacy.
http://bit.ly/aYdMia

An artist's hunt for lost stepwells
As part of the Maps for Making Change project, Kakoli Sen has brought to light some facts which she stumbled upon while mapping the stepwells in Vadodara. She mapped these and also discovered 14 such architectural heritage structures. The news was covered in the Times of India.
http://bit.ly/dxtwJU

Facebook, privacy and India
Does Facebook's decision to open out user information and data to third party websites amount to an invasion of privacy and should users' seriously consider getting out of the site? Sunil Abraham doesn't think so.
http://bit.ly/a2HzhT

APC starts research into spectrum regulation in Brazil, India, Kenya, Morocco, Nigeria and South Africa
Communication infrastructure is the foundation of the knowledge-based economy and while there has been a boom in the construction of undersea cables bringing potentially terabits of capacity to the African continent, the ability to deliver broadband to consumers is hampered by inefficient telecommunications markets and policies. Wireless connectivity offers tremendous potential to deliver affordable broadband to developing countries but inefficient spectrum policy and regulation means the opportunity to seize the advantages brought about by improvements in wireless broadband technologies are extremely limited.
http://bit.ly/a67ut8

WIPO Proposals Would Open Cross-Border Access To Materials For Print Disabled
The print disabled feel that the possible UN recommendations being negotiated upon may come up short, reports Kaitlin Mara in this article.
http://bit.ly/99kbS0

The Potential of Open Development for Canada and Abroad
IDRC held a panel discussion on 'The Potential of Open Development for Canada and Abroad' on May 5, 2010 in Ottawa.
http://bit.ly/aSp8J3

A letter to CGIAR in support of Open Access
Professor Subbiah Arunachalam wrote a letter to CGIAR apprising them of the need for, and advantages of making their research output Open Access.
http://bit.ly/doJmAe

Upcoming Event

The Internet, Culture, and Society - Looking at Past, Present, and Future Worldwide
It is now well known that with 4.5 billion mobile phone owners in the world and increased Internet penetration, global cultures and communities have experienced shifts in their economic, political, and social well-being due to the digital revolution. As a scholar and consultant who works worldwide, Prof Ramesh Srinivasan will illustrate how new media technologies have been used creatively to enable political movements in Kyrgyzstan, literacy and educational reform in India, and economic development across the developing world. In addition to this, he will discuss some of digital culture's biggest challenges, including considering how the Web can start to empower different types of cultural perspectives and knowledges.
http://bit.ly/c9cIvc

Research

Survey: Digital Natives with a cause?
This survey seeks to consolidate information about how young people who have grown up with networked technologies use and experience online platforms and tools. It is also one of the first steps we have taken to interact with Digital Natives from around the world — especially in emerging information societies — to learn, understand and explore the possibilities of change via technology that lie before the Digital Natives. The findings from the survey will be presented at a multi-stakeholder conference later this year in The Netherlands.
http://bit.ly/cUtKhV

Queer Histories of the Internet: An Introduction
Nitya Vasudevan and Nithin Manayath introduce the Queer Histories of the Internet through this blog post discussing broadly the relationship between queer identity and technology.
http://bit.ly/9xdYRv

Separating the 'Symbiotic Twins'
This post tries to undo the comfortable linking that has come to exist in the ‘radical’ figure of the cyber-queer. And this is so not because of a nostalgic sense of the older ways of performing queerness, or the world of the Internet is fake or unreal in comparison to bodily experience, and ‘real’ politics lies elsewhere. This is so as it is a necessary step towards studying the relationship between technology and sexuality.
http://bit.ly/9PV9YW

The power of the next click...
P2P cameras and microphones hooked up to form a network of people who don't know each other, and probably don't care; a series of people in different states of undress, peering at the each other, hands poised on the 'Next' button to search for something more. Chatroulette, the next big fad on the Internet, is here in a grand way, making vouyers out of us all. This post examines the aesthetics, politics and potentials of this wonderful platform beyond the surface hype of penises and pornography that surrounds this platform.
http://bit.ly/95twmz

Telecom

India's sorry spectrum story
In this article published in the Business Standard on June 3, 2010, Shyam Ponappa analyses the spectrum story in India. He says that the approach to spectrum management is an object lesson in how not to use information and communications technology for development.
http://bit.ly/cojFFT

For more details visit https://cis-india.org/about/newsletters/june-2010-bulletin

Catching up on broadband

Shyam Ponappa — 2012-05-10T10:32:27Z

The govt can invest some of the Rs 1,00,000 crore from the spectrum auctions to help India catch up on broadband, says Shyam Ponappa in his latest article published in the Business Standard on July 1, 2010.

When it comes to broadband, India is “notably lagging its peers”, to quote Booz & Co, an international consulting firm.1 Its report recounts our pathetic coverage — less than half the anticipated 20 million — and recommends that both industry and government must act in concert. Spelling out the roles for both, it concludes that we need a national policy to improve fixed-line infrastructure more rapidly than the current market-based approach does, as well as satellite-based communications.

The report recommends this because advanced economies have broadband on widespread fixed-line networks, and many are pursuing strategies to further empower their citizens through state action, as before. The effects are many, but let’s start with examining costs. Figure 1 shows the relative cost of broadband in a sample of countries.

India seems favourably placed with its low purchasing power parity (PPP) cost. However, relative to costs in India, this is about 6 per cent of average monthly gross national income (GNI) per capita, ranked 78th, as shown in Figure 2. In comparison, the first 23 countries — Macao, Israel, Hong Kong, the US, Singapore, etc., Greece and Spain included — have costs below or close to 1 per cent; the next 16 have costs below 2 per cent. As the 39 countries have PPP costs of only 0.25 per cent to twice India’s cost, India’s cost as a percentage of its GNI is six times theirs, i.e. Indian users have to pay relatively more. Increasing GNI, while desirable, is harder, more complex, and will take much longer. By contrast, costs can be reduced quickly by sharing network resources and limiting government collections to a reasonable percentage of revenues, instead of auctions and arbitrary levies.

Broadband leaders

Wired Asian countries like Japan, Hong Kong and South Korea already offer broadband on the next generation of high-speed networks. Singapore’s approach especially should be of interest to India, with policies supporting a blend of public subsidies and private investment, while separating three activities: infrastructure, network operations (wholesale), and user services (retail).2

Two years ago, Singapore set out to create an environment with more open access to downstream operators by separating the building of infrastructure from the running of the network. It drew on the experience of local community networks in countries like Britain, France, the Netherlands and Sweden. Three Singapore companies partnered with Axia Netmedia, a Canadian broadband company, to form a consortium called OpenNet, the infrastructure operator. OpenNet uses one partner’s existing network (SingTel’s) as a base. With a government grant of 750 million Singapore dollars, OpenNet is building an extensive fibre-to-the-home (FTTH) grid to be completed by 2012. The second partner is a subsidiary of Singapore Power, SP Telecommunications, which leverages Singapore Power’s experience in developing infrastructure. The third, Singapore Press Holdings, is a leading media services company.

The network operator, a subsidiary of StarHub (a cable and phone operator), is Nucleus Connect. Residential services at 100 mbps have been announced, to be provided by over 10 retail service operators. While some analysts opine that increased competition may not lead to appreciable cost reduction, Singapore is already ranked fifth-lowest in cost as a percentage of average monthly GNI per capita.

Can India do some catching up?
a) Can India do something similar? Don’t we need to? How?

The answer to the first question is: only if the government decides on a concerted drive.

To the second: yes, to be competitive.

To the third: with a comprehensive, integrated systems approach. It is insufficient if only one or a few ministries and agencies are involved, because the development and execution of solutions require cutting across turf boundaries. The conventional approach of the ongoing Trai consultation followed by recommendations addressed by the DoT is simply inadequate, because their charter is too limited. Many issues concerning commercial and user decisions, particularly of government agencies and the Department of Defence, and radical changes in approach need active participation from these players as well as the private sector for resolution. Examples are Booz & Co’s recommendations of a better fixed-wire network, and satellite communications in the Ka band, or the possibility of exploiting the cable and satellite TV network of around 110 million households. The entire communications network, or at least the backbone, needs to be shared for efficiency, unlike the existing limited tower-sharing. Also, state governments need to be closely involved in issues like Rights of Way and user needs.

b) Governments at the Centre and all states need to facilitate the productivity of their citizens, instead of hamstringing them with taxes, levies, auctions and dysfunctional policies. This is more easily said than done, with our predatory history, fractious coalitions at the Centre and states, and freewheeling, combative state governments. Governments at all levels have to coordinate this problem-solving initiative for all stakeholders, adapting the experience of leading broadband countries, instead of predatory behaviour seeking personal gains. The consultative process needs to agree on goals, and then figure out practical ways to achieve them.

c) With inspired leadership and a constructive approach, half of the over Rs 1,00,000 crore from the 3G and BWA auctions could support a broadband gambit drawing on concepts like Singapore’s public-private partnership, instead of being just a damaging revenue-collection exercise. Again, easier said than done, but with result-oriented, strong leadership to elicit enlightened employee engagement, even MTNL and BSNL could be partners in a core network in a role like SingTel’s. A public-private network-builder can draw on the combined strengths of its participants to provide a platform for a number of private operators. Separating the infrastructure building and operations from wholesale network services and end-user services could make this feasible and practicable.

“Bringing mass broadband to India: Roles for government and industry”, Booz & Co, June 7, 2010: http://www.booz.com/media/uploads/Bringing_Mass_Boadband_To_India.pdf.
“Singapore gets wired for speed”, Sonia Kolesnikov-Jessop, NYT: http://www.nytimes.com/2010/06/15/technology/15iht-rtechbroad.html?ref=internet.

Read the original in Business Standard

For more details visit https://cis-india.org/telecom/blog/catching-broadband

Dont hang up on this one

praskrishna — 2011-04-02T11:42:41Z

Is 3G the next twist in the mobile phone growth story?

The ubiquitous mobile phone is the story of the decade that just passed us by. Now with the superfast 3G technology set to storm the market, consumers are eagerly awaiting faster data access and multimedia services, and it isn't time to hang up on the Indian telecom story.

From a clunky walkie-talkie like device that was nearly as exclusive as the landline, to an “anywhere, anytime” device that doubles as your computer, browser, map or even digital cash, the mobile phone has taken rapid strides in recent years.

In early 2000, Karnataka and Maharashtra led the mobile phone growth. However, experts often differ on when exactly the cellphone “explosion” began and what triggered it. Is it low-cost, mass market handsets that made it possible for just about anyone to “be connected” or the sophisticated smart phone that brought hitherto unforeseen experiences onto the mobile? Further, like mobile phone manufacturers, service providers too have been involved in a fierce price war to woo customers.

Sustained growth

According to an April 2010 TRAI report, there are 601.22 million wireless phone connections in the country and a teledensity (phones per 100 people) of over 50.98.

While wireless connections are growing by nearly three per cent every month, wireless connections declined by 0.4 per cent in April.

So what will 3G do that will change the way we connect to our devices?

Currently, our mobile phones are devices that we use to talk, stay connected — even feel safe in this instant connectivity — click or transfer pictures, listen to music or capture videos. “The future will be about livelihood applications.

Services, which have thus far focussed on how to get money from consumers' pockets, will move towards evolving ways to put money back in their pockets,” says S.R. Raja, president and co-founder of Mobile Monday.

Mr. Raja alludes to services in the agricultural sector or existing commerce-based applications that will get a boost once 3G enters.

For instance, he points to a Sasken Technologies pilot initiative in rural Tamil Nadu which helps women's self-help groups sell their produce by providing access to pricing details, thereby eliminating middlemen.

While larger services and societal applications in the field of e-learning and telemedicine are likely to pick up, for the common user it means access to live video and multimedia content. The 3G rollout will transform the way we use our cellphone, experts say.

Scepticism

However, others are sceptical and far less optimistic about this “radical change” and believe that the 3G take-off may not be as smooth as people would like to believe.

“3G may not deliver in the short-term for the ordinary Indian. Smart phones are still expensive. Data services will be expensive as telecom operators will try to recoup what they spent on the spectrum auction,” says Sunil Abraham, researcher and director of the Centre for Internet and Society.

The Government should start considering spectrum a public good and additionally consider open or shared spectrum to lower costs for projects run by public institutions or non-governmental organisations. Only then will the poor of India transcend SMS, he adds.

Read the original article in the Hindu

For more details visit https://cis-india.org/news/dont-hang-up

India's sorry spectrum story

Shyam Ponappa — 2012-05-10T10:33:45Z

In this article published in the Business Standard on June 3, 2010, Shyam Ponappa analyses the spectrum story in India. He says that the approach to spectrum management is an object lesson in how not to use information and communications technology for development.

The network of roads is mostly public property. What if the government decided to make more money from our use of this property? Made users pay for these public assets, whether the roads are there, or yet to be built? Demanded upfront fees for a fixed-term right, followed by annual fees marked-to-market to reflect “fair market value”?

All roads would be expensive, and few people would be able to afford their use. Imagine what it would do to plans to build new roads. Imagine how much you would have to pay for road use, how road usage would drop, the sheer inconvenience it would cause, and the impediments to productivity that will be created.

This is not happening to the majority of our roads, but it is to communications, especially broadband. With some differences, this is what spectrum fees are about. The major difference is that spectrum fees are levied on operators, not end users (the equivalent for roads would be fees from government agencies/road operators).

For instance, Bharti and Vodafone paid upfront fees of Rs 12,300 crore and Rs 11,000 crore, respectively, for 3G spectrum. This is one reason why the country won’t get widespread broadband networks in a hurry, nor would it get reasonably priced services. The investment in spectrum fees and networks is so high that operators will probably offer limited, high-margin products. They will focus on high-traffic routes and ignore the rest, serving 50-100 million, instead of a billion — this is exactly the opposite of what we need.

The spectrum story

This approach to spectrum management is an object lesson in how not to use information and communications technology (ICT) for development. Each operator is exclusively assigned a sliver of spectrum. The resulting “scarce spectrum” predicament demonstrates why this approach is entirely unsuitable for optimising net benefits. Optimisation requires making trade-offs between technology, economics and commercial interests for development and the common good.

The situation is aggravated by three additional factors:

Too many operators in a franchise area (12-16 in India, as against an international average of three to five), resulting in limited capacity and high capital costs.
Limited availability of spectrum for commercial use, because of the extent assigned to the government, defence and the public sector.
The government’s periodic efforts to extract as much revenue as possible from spectrum — an exploitative approach — instead of nurturing capacity to generate fair tax returns over the long term. Even in advanced economies, high auction bids have been disastrous.

Consequences

The average spectrum available per user is of the order of 5.5 MHz in India, compared to an international average of about 22 MHz. Delhi and Mumbai have cell sites that are less than 100 metres apart, compared with around 200 metres in Istanbul, 300 metres in Munich, and 350 metres in Berlin. Decreased inter-cell distances increase interference, thus restricting capacity. If each operator has more spectrum, traffic-handling capacity increases at a lower cost. Improving technical efficiency at the cost of economic efficiency loses out on capacity at low cost. Cellular operators in India are forced to extract greater spectrum efficiency, which sounds good until you factor in the increased costs and opportunity losses.

The report titled “An assessment of spectrum management policy in India”, Plum Consulting, December 2008, by David Lewin, Val Jervis, Chris Davis, Ken Pearson, estimates that spectrum assignments increased to international norms would have lowered industry costs by an 21 per cent (Rs 11,700 crore or $2.6 billion in 2008). This would have resulted in a more extensive coverage at less cost, with greater consumer welfare.

The result is high-cost infrastructure for operators as well as for users. Too many operators make for increased capital costs for each operator, and cumulatively for all operators — unless they use common networks. Higher efficiency requires more base stations and more advanced technology, both adding to costs. Despite this, operators are exhorted to improve their spectrum efficiency. After a detailed assessment, the report concludes:

The claims regarding the scale of the capacity increases possible with the use of various techniques are significantly overstated.
In the case of adaptive multi-rate (AMR) codecs, this technique is already being deployed on a widespread basis.
The claims wrongly assume that the capacity gains from the different techniques are additive. This is simply not true in a number of cases. For example, the gain achievable with DFCA is less if AMR has already been implemented.
There are substantial costs associated with deploying advanced techniques — both for operators in terms of network upgrades and for end users in terms of new handsets.
It is important to be aware that deployment of some of the techniques, such as AMR HR, leads to lower quality of service.
The focus on spectrum optimisation techniques for 2G networks fails to take into account the fact that the efforts of the suppliers have now shifted from 2G optimisation to 3G deployment.

Those making these claims seek more intensive deployment of advanced techniques to maximise technical spectrum efficiency. But a better policy objective, as we argue (in a later section), is overall economic efficiency. From this perspective, it only makes sense to deploy advanced technologies when this is a lower cost way of increasing capacity than adding further base stations. Indeed it is against the interest of the Indian economy to deploy them if this is not the case.

The approach is counterproductive and against our interests. Advanced economies are doing the opposite, encouraging investment in broadband to improve productivity, while India’s policies actually constrain productivity.

A third consequence is the non-availability of spectrum in the more efficient bands, eg, 700-900 MHz. This has a negative effect on last-mile roll-out and services in rural areas. Lack of coverage in the hinterland is a severe deficiency in areas that are poorly served by fixed-line networks. It only perpetuates the vicious circle of low potential in rural areas with deficient broadband and Internet access.

The curse of spectrum auctions

Two recent developments have created additional burdens. One is the 3G auction, with bids of over Rs 67,000 crore (almost $15 billion). Another is the Telecom Regulatory Authority of India’s recommendation that 2G operators with over 6.2 MHz must pay for additional spectrum at prices determined by the 3G auction, resulting in a precipitous fall in the shares of major operators.

Why should governments be concerned when stock prices fall? For the same reasons, they should want stable markets: Investment and prosperity, leading to public welfare. It makes little sense to entice investment into high-potential, sunrise sectors, only to batter successful enterprises with arbitrary “taxes”. Bharti described the changes as “shocking, arbitrary and retrograde”; Vodafone called them “opaque, illogical and discriminatory”.

Like an absurd play, events have taken a surreal turn, with the Department of Telecommunications reportedly demanding spectrum fees from the defence department. However, no additional demands were made on companies cashing in on assigned spectrum rights that sold for windfall gains without any networks or users. This seems equally absurd.

The government needs to give up making short-term revenue killings, and instead, maximise net welfare through building productive capacity. Ubiquitous broadband is good for productivity and for the environment. As for auctions, remember that collections from revenue sharing after the New Telecom Policy, 1999 (NTP ’99), far exceed the bids. Let us have the wisdom to collect those golden eggs over time, instead of eating the goose now.

Read the original in Business Standard

For more details visit https://cis-india.org/telecom/blog/sorry-spectrum-story

APC starts research into spectrum regulation in Brazil, India, Kenya, Morocco, Nigeria and South Africa

praskrishna — 2011-04-02T11:56:04Z

Communication infrastructure is the foundation of the knowledge-based economy and while there has been a boom in the construction of undersea cables bringing potentially terabits of capacity to the African continent, the ability to deliver broadband to consumers is hampered by inefficient telecommunications markets and policies. Wireless connectivity offers tremendous potential to deliver affordable broadband to developing countries but inefficient spectrum policy and regulation means the opportunity to seize the advantages brought about by improvements in wireless broadband technologies are extremely limited.

Spectrum policy in a nutshell

Television, mobile phones, wireless networking and amateur radio all transmit their data using radio waves. Different parts of the radio spectrum are used for different radio transmission technologies and applications and ranges of allocated frequencies are often referred to by their provisioned use (for example, wireless spectrum or television spectrum). Spectrum policy around the world focuses on three factors – allocation, assignment and enforcement.

Allocation sets aside spectrum for specific uses such as cell phones at 1.9 GHz, and broadcast TV at 500 Mhz.
Assignment is most widely carried out through spectrum auctions. In a spectrum auction, those who make the highest bid secure use of the spectrum.
Enforcement (within nations) is usually split between two institutions – a governmental/ministerial one that overseas spectrum relating to and reserved for national security and a regulatory one for the enforcement of spectrum that fulfils commercial and/or socio-economic objectives.

We are seeing accelerated change in the capacity of wireless technologies to deliver affordable access. According to wireless pioneer Martin Cooper, “every 30 months the amount of information that can be transmitted over a given amount of radio spectrum doubles”. However, without forward-looking policy and regulation that can embrace the rapid change in wireless technologies, African, Asian and Latin American countries will miss the opportunity to allow affordable, pervasive wireless broadband infrastructure to develop in their countries.

Unfortunately, one of the biggest barriers to utilising this opportunity is simply a lack of awareness of global trends and of what policy and regulatory processes exist to manage spectrum.

APC’s new research: Understanding spectrum regulation
The overall goal of APC’s new research project is to provide an understanding of spectrum regulation in several countries in Africa, Asia and Latin America, not just in terms of making information available, or how spectrum is assigned, but who deals with spectrum and what policy or regulatory framework is currently in use.

The procedures governing spectrum allocation and assignment are often opaque, highly technical and governed by an inner circle of technical experts in the regulators, operators and equipment suppliers in each country. An important dimension of the research will lie in decoding some of this complexity and making the information as transparent and accessible as possible. The research will also seek to examine arguments that proclaim the scarcity of spectrum1.

The research is timely as the rapid growth of wireless and mobile in Asia, Africa and Latin America is raising fresh questions about the use of spectrum and the policies that govern it. Civil society-based alliances such as the Open Spectrum Alliance in South Africa2 and the national broadband campaigns in South Africa3, Ghana and Nigeria are raising spectrum issues. Digital migration and the opportunity it creates to make use of white spaces in frequencies currently allocated for broadcasting for broadband wireless networks has renewed interest by governments in auctioning off blocks of spectrum as a revenue-generating mechanism. The research will feed into this dynamic context of debate and dialogue on spectrum regulation and wireless broadband.

Indians look beyond the present

In India the research will go beyond the current status of spectrum regulation and and also will look at the current and potential use of pooled spectrum and infrastructure sharing by mobile operators. Pooled spectrum is an alternative to the open spectrum approach with licensed network/facilities providers and regulated rates/tariffs (because of the rationale of network economies). The Indian study will also explore two additional areas which could also be of value in other parts of the world:

Whether spectrum rights can remain publicly owned/operated by the government, while usage rights are made available for a fee; and, the costs and benefits of larger bands of open spectrum versus the experience-curve benefits of legacy systems, with indicative time frames.

The APC open spectrum for development initiative will be implemented in partnership with the Open Society Institute (OSI), the International Development Research Centre (IDRC), the Shuttleworth Foundation in South Africa and the Centre for Internet and Society in India. OSI is supporting the research in Kenya, Morocco and Nigeria and IDRC the research in Brazil and India.

Read more about the APC’s Open spectrum project

Click here for the original article in APC

For more details visit https://cis-india.org/news/research-into-spectrum-regulation

May 2010 Bulletin

praskrishna — 2012-08-10T10:00:54Z

Greetings from the Centre for Internet & Society. We bring you updates of our research, news and media coverage and information on our events in this bulletin of May 2010

News Updates

India slowly gets to grips with ecommerce
Growth in computer use and Internet penetration will help e-commerce.
http://cis-india.org/news/India-gets-to-grips-with-ecommerce
World Wide Web Consortium for All
Indian web designers have long ignored needs of people with different disabilities but a new dedicated wiki aspires to change that, writes Malvika Tegta
http://cis-india.org/news/www-for-all
Biometry Is Watching
In its first steps, the UID drive encounters practical problems, raises ethical questions, reports Sugata Srinivasaraju in Outlook.
http://cis-india.org/news/biometry-is-watching
What Women Want: The ability debates
In this article published in the Hindu, Deepa Alexander argues that the proposed amendments to the Copyright Act (1957) are restrictive and discriminatory.
http://cis-india.org/news/what-women-want
CIS – Internet is neither good nor bad
This post is also available in: French, Spanish, Portuguese (Brazil)
http://cis-india.org/news/Internet-not-good-not-bad
Right to Read event in Brussels
A 'Right to Read' event is being held at the European Parliament, Brussels on 4 May 2010.
http://cis-india.org/news/right-to-read-brussels
Mapping the things that affect us
'Map for making change' is a project using geographical mapping techniques to support struggles for social justice in India
http://cis-india.org/news/mapping-the-things
'UID is being forced'
CIS feels that the UID project is forced on the citizens.
http://cis-india.org/news/UID-is-forced
ID programme faces first challenge over privacy, data
The government is looking to the ID programme to help ensure that various welfare programmes reach the poor
http://cis-india.org/news/id-programe-faces-challenge
Their India has no borders
Bangalore felt far for them, they would mark it outside the country. India, for migrant labourers, is different from the India we know
http://cis-india.org/news/their-india-has-no-borders
Scrap UID project, say people's organisations
The unique identification number project is executed without any legislative or parliamentary sanction.
http://cis-india.org/news/Scrap-UID-project
UID info can be misused
Public organisations, NGOs and concerned citizens feel UID may become an easy database for anti-social elements.
http://cis-india.org/news/uid-info-can-be-misused
UID project draws flak from civil rights activists
The unique identification project is drawing a flak from civil rights activists.
http://cis-india.org/news/UID-project-draws-flak
Citizens' forums want UID project scrapped
Citizens' forums and groups have stepped up their attack on the Unique Identification Project calling for the complete scrapping of the project.
http://cis-india.org/news/citizens-forums-want-UID-scrapped
Disability rights groups oppose changes to Copyright Act
Disability rights groups are up in arms against a Bill proposing an amendment to the Copyright Act, 1952, reports Aarti Dhar in an article published in the Hindu on April 23, 2010.
http://cis-india.org/news/disability-groups-oppose-copyright-amendments
Centre for Study of Culture and Society seeks Programme Associate
The Higher Education Cell, Centre for Study of Culture and Society is looking for a Programme Associate to help develop e-content and conduct training programmes for projects under its Social Justice and Networked Higher Education Initiatives.
http://cis-india.org/news/position-announcement

Research

Digital Natives at Republica 2010
Nishant Shah from the Centre for Internet and Society, made a presentation at the Re:Publica 2010, in Berlin, about its collaborative project (with Hivos, Netherlands) "Digital Natives with a Cause?" The video for the presentation, along with an extensive abstract is online.
http://cis-india.org/research/dn/dnrepub

Accessibility

Right to Read in the European Parliament: A Report
The European Blind Union and the Transatlantic Consumer Dialogue supported an event sponsored by seven MEPs in the European Parliament to discuss the way forward for EU to support the Treaty for the Blind, Visually Impaired and Other Reading Disabled which has been proposed at the World Intellectual Property Organisation by Brazil, Mexico, Ecuador and Paraguay.
http://cis-india.org/advocacy/accessibility/blog/right-to-read-europe

Intellectual Property

The 2010 Special 301 Report Is More of the Same, Slightly Less Shrill Pranesh Prakash examines the numerous flaws in the Special 301 from the Indian perspective, to come to the conclusion that the Indian government should openly refuse to acknowledge such a flawed report. He notes that the Consumers International survey, to which CIS contributed the India report, serves as an effective counter to the Special 301 report.
http://cis-india.org/advocacy/ipr/blog/2010-special-301

Exceptions and Limitations in Indian Copyright Law for Education: An Assessment
This paper examines the nature of exceptions and limitations in copyright law for the purposes of the use of copyrighted materials for education. It looks at the existing national and international regime, and argues for why there is a need for greater exceptions and limitations to address the needs of developing countries. The paper contextualizes the debate by looking at the high costs of learning materials and the impediment caused to e-learning and distance education by strong copyright regimes.
http://cis-india.org/advocacy/ipr/blog/exceptions-and-limitations

Technological Protection Measures in the Copyright (Amendment) Bill, 2010
In this post Pranesh Prakash conducts a legal exegesis of section 65A of the Copyright (Amendment) Bill, 2010, which deals with the stuff that enables 'Digital Rights/Restrictions Management', i.e., Technological Protection Measures. He notes that while the provision avoids some mistakes of the American law, it still poses grave problems to consumers, and that there are many uncertainties in it still.
http://cis-india.org/advocacy/ipr/blog/tpm-copyright-amendment

Telecom

China Club instead of Bombay Club?
Emulate China's coordinated policies for strategic sectors, and we'll rely less on commodity exports, says Shyam Ponappa in his article in the Business Standard on May 13, 2010.
http://cis-india.org/advocacy/telecom/blog/China-club-Bombay-club

For more details visit https://cis-india.org/about/newsletters/may-2010-bulletin

China Club instead of Bombay Club?

Shyam Ponappa — 2012-05-10T10:35:05Z

Emulate China's coordinated policies for strategic sectors, and we'll rely less on commodity exports, says Shyam Ponappa in his article in the Business Standard on May 13, 2010.

With the momentum of the past few years, India’s potential for growth is enormous, despite the chaotic loose linkages. In sectors like power and telecommunications, this translates to demand far outstripping capacity. Some contend that domestic inability to build capacity — i.e., being able to actually pull it off, as against the perpetual potential — will conscribe not only these sectors, but also limit overall growth. So the argument goes, e.g., let China build India’s power plants, because we need the power and don’t have capacity/they do it cheaper.

Comparative advantage notwithstanding, this reasoning is fallacious given the realities of national interests and self-interest. To understand why, consider the naïveté of the underlying assumptions — about “rational man”, that capitalism is fair, capital is immobile, surplus value accrues to countries and not to companies, or that the pursuit of self-interest maximises societal benefits.

Our quandary is aggravated by our inability so far to orchestrate supportive policies for even a level playing field. Ironically, one need only consider India’s approach to IT and IT-enabled services (ITeS) in the initial growth years to realise this. India’s policies in IT and ITeS, while far from perfect — in fact, sneaked through by stealth, as in the preferential 64 kbps communications lifeline, and the tax breaks for software service exporters — provided the foundations for transforming IT and then ITeS/BPO/KPO (Business Process and Knowledge Process Outsourcing).

These sectors also benefited from a controlled exchange rate, as the Reserve Bank of India (RBI) managed a steady depreciation during those years. But they did not have another vital ingredient of coordinated policies as did the Asian tigers: low borrowing rates (see the diagram)

This is one reason why, for instance, India’s machine tool manufacturers or shipbuilders have not matched the growth of knowledge-based services. The former need inexpensive, long-term capital for production and marketing, as well as for continuous innovation, upgrade and scale.

Why labour arbitrage and not products

This is also one reason why we lack product orientation, because product design, development and marketing require the support of easy access to cheap capital for a long period. Labour arbitrage needs little capital. Therefore, we have been better mercenaries than producers of products, compared with the chaebols (Samsung, Hyundai) or keiretsu (Mitsubishi, Dai-Ichi/Mizuho). There are, of course, many additional reasons: their education, training, work practices, our policies against large corporations, etc.

With growth in domestic markets across a broad range — telecom equipment, engineering goods, power — there are domestic manufacturing initiatives, such as L&T and Bharat Forge in power generation joining Bhel, or Tejas Networks in optical switching. But for the transformational changes we have witnessed in IT, we need coordinated industrial policies that support domestic manufacturing, because that’s the competition. Unthinking acceptance of “open markets” without heed to how others — including developed economies — cosseted and built their manufacturing capacity will ensure that India stays a raw materials and commodities exporter, while importing trains, aircraft, machine tools, and equipment for power generation, telecommunications and defence.

Integrated policies work

Ideally, supportive policies comprise a coordinated range, such as state and central taxes, favoured locations with good infrastructure — energy, transport and communications, subsidised land, favourable exchange and interest rates, preferred access to domestic markets, and barriers to unfair competition, like import tariffs not below the WTO floor, and safeguard duties. Without this orchestration, the victors are companies and countries that have understood these principles, and have these systems in place. (This applies equally to farm products.)

Many are apprehensive that what works elsewhere will not work in India because of malpractices, as seen in recurring scams. There is every need for systems with integrity, and for enforcement with penalties. But just as corruption in government or civil society does not do away with the need for either, misuse does not negate the need for incentives. It would be self-damaging to lose the opportunity to try and get our act together simply because of apprehensions of corruption and/or incompetence. That would be like not subsidising food for the poor; it’s a different matter that we need better methods to prevent gross misappropriation.

The consequence of heedless, ad hoc muddling through instead of orchestrated strategies is that manufactured imports will dominate our markets, while domestic manufacturing is fragmented, hamstrung or absent. Having said that, consider India’s needs in electricity or communications — telecom, Internet and broadcasting — and it is apparent that crafting policies is not simple. So many conflicting images, some based on facts, others, mere impressions, which are often more important than facts. What should policy-makers do for our needs on such a massive scale with growing shortfalls?

Emulate China

The short answer: learn from China. In the power sector, Chinese suppliers have the following advantages:

Low-cost access to capital.
An exchange rate advantage (10-30 per cent).
No sales tax and octroi, aggregating to about 11 per cent.
Zero customs duty on equipment for large plants (China imposes a 30 per cent import duty)

Corrective action discussed for years has not resulted in concrete steps. The power ministry, citing supposed user benefits, opposes the planning commission’s recommendation of a safeguard duty. This is as shortsighted as “free electricity” that undercuts investments in power.

In telecommunications, consider Huawei, with revenues of over $20 billion, nurtured for 20 years with the People’s Liberation Army (PLA) as an R&D partner and guaranteed customer, vis-à-vis, say, Tejas Networks from Bangalore, with no government support.

Our policies need to focus on our long-term interests with strategic intent and execution, as in other countries, balancing costs with the benefits of domestic capabilities. These sectors need government procurement support, not criteria that disqualify Indian companies in strategic sectors like power and communications. They also need interim methods for Chinese companies to contribute while upgrading our skills and processes. Our aim needs to be a level playing field.

Read the original article in the Business Standard

For more details visit https://cis-india.org/telecom/blog/China-club-Bombay-club

The Right Ring Tone

Shyam Ponappa — 2012-05-10T10:39:51Z

Focus on improving service quality with a strong partner, and not on one-shot stake sales, says Shyam Ponappa in his article published in the Business Standard on April 1, 2010.

Just five years ago, Bharat Sanchar Nigam Ltd (BSNL) was India’s second most profitable company, with net profit of nearly Rs 6,000 crore — nearly equal to Hindustan Unilever’s revenues — with over Rs 36,000 crore in revenues. By March 31, 2010, BSNL expects a big loss, while a competitor, Bharti, with revenues of only Rs 8,000 crore then, has caught up in revenues and is far more profitable. Mahaganar Telephone Nigam Ltd (MTNL), too, is struggling to stay profitable.

While these public sector giants are in a graveyard spiral, they still have valuable assets in their reach and their networks of hundreds of thousands of kilometres. They also have a corps of technical professionals, with unmet user needs burgeoning in cities, towns, and all over India’s hinterland.

How can BSNL/MTNL be extricated from their predicament, and built up to become more like a State Bank of India, instead of a moribund Air India and the once-dominant Indian Airlines? Consider the present and future possibilities.

The pertinent facts are:

The network and capacity are valuable assets for operations, provided services are rationalised and extended in commercially sound ways.
Neither BSNL nor MTNL has been able to successfully capitalise on its headstart in WiMAX and 3G.
Given present trends, both will run up mounting losses.

All management and employees, including the Indian Telecom Service (ITS) officers, will have to engage in radical changes voluntarily. This is why all stakeholders, including the government, have to seek collaborative solutions, to resolve anachronistic legacy situations that cannot continue on terms as fair as possible, including a VRS, and possibly pay cuts for deferred profit-sharing. The alternative is losing a strategic backbone network-operating capability, something India needs, with the associated hardship for so many employees.

Dire prospects

The outlook for both BSNL and MTNL shows in their performance (Figures 1 and 2).

For BSNL and MTNL, increased employee costs after the Pay Commission recommendations, together with declining fixed-line revenues, led to deteriorating profits. Meanwhile, years of stalled procurement, decreasing earnings and a recommendation to divest 30 per cent have all led to a stand-off at BSNL, with a threatened strike. Whether in public or private sector, there have to be good services with good profits; otherwise, competitors will devour them.

Doing the unthinkable

Are there ways out? Can these investments in equipment and people be resuscitated by some miracle of management and IT engineering to be at the heart of the country’s expanding communications services? Can their personnel pull together?

That magic could come about if individuals and interest groups rise above themselves, avoiding opportunistic self-enrichment, and approach problems collaboratively instead of antagonistically, and if the government can abjure misguided fiscal zeal.

Instead of divesting a stake as a one-shot, revenue-raising deal, induct a strong partner to build services and revenues.
Serve user needs, instead of offering “products” with some internal geographic or technological definitions that are not easily understood.
Rationalise services like EVDO cards (broadband data cards) that are not customer-centric, because if they work in the rest of the country, they don’t in Delhi and Mumbai, and vice versa.
BSNL and MTNL could go for collaborative data-streaming with 2.4 Mbps EVDO cards usable everywhere, offered with a service level and style that can only come with a hands-on partner changing the off-putting way BSNL and MTNL treat customers.
Get politicians out of procurement, and induct technology like wireless corDECT at 512 Kbps for rural areas if appropriate, even if it is “old” and not state-of-the-art, instead of waiting for years for alternatives that aren’t there of 3G or LTE (Long-Term Evolution or 4G), and will cost much more.
Move up to 3G/LTE after some years of generating profits.
Work with India’s technology companies to build local equivalents of Huwaei and ZTE, with India’s assured markets. (This requires policies far beyond the ambit of the DOT, as in the way China has nurtured Huawei/ZTE for years.)

Put the whole package together, end-to-end, and BSNL/MTNL could be winners, as would the public.* Private operators will face competition if this happens, but they can gain from the rise in business levels. These are big issues for immediate consideration and action. Such challenges are best addressed collaboratively.

Although collaboration seems far removed, notable exceptions like Amul, Operation Flood, the Sirmour farmers’ cooperatives for irrigation, SEWA (Self-Employed Women’s Association) and Infosys prove that it is feasible.

Problem-solving vs confrontation and attrition

Thinking and acting in our collective interests require making hard choices after cost-benefit analyses. From this perspective, we should address BSNL and MTNL from an assessment of India’s needs and available alternatives, rather than only as a historical mess. True, the mess has to be dealt with, but with forward-looking considerations of public benefits for the common good. Employees need to recognise this, juxtaposed with the consequences of unyielding self-interest. We need problem-solving, not battles of attrition from hardened, silo positions of unions, government, and management, or ITS versus the rest, or any entrenched interest group. These legacy positions are “dug in”, and perpetual confrontation leads to desecration: of service capability, of competitive staying power, productivity and of sheer employability. There is so much more they could do for a potential one billion users.

It isn’t that self-improvement is not being attempted, like the Sanchar Nigam Executives Association (SNEA) addressing processes such as Call Detail Record (CDR) systems for customer care and billing, or Managed Services and Managed Capacity, Bharti’s innovations in outsourcing not only development and maintenance, but even procurement to Ericsson, as recommended by the Pitroda committee.** The change that is required is for all groups to pull together, however simplistic it may sound. Then, these national assets — the networks and human resources — can be leveraged to compete effectively with private operators.

Read the original article in Business Standard

For more details visit https://cis-india.org/telecom/blog/ring-tone

April 2010 Bulletin

praskrishna — 2012-08-13T04:51:19Z

Greetings from the Centre for Internet and Society! We bring you updates of our research, events and news for the month of April 2010.

News Updates

Worries voiced over ID Project
The Government of India's Unique Identification (UID) Project came under flak at a workshop organised jointly by the Citizen Action Forum (CAF), the People's Union of Civil Liberties - Karnataka, the Alternative Law Forum and the Centre for Internet and Society - An article in The Hindu - 17th April.
http://cis-india.org/news/worries-voiced-over-id-project

UID: A debate on the Fundamental Rights
UID: A debate on the Fundamental Rights - was jointly organized by the Citizen Action Forum, People's Union for Civil Liberties - Karnataka, Alternative Law Forum and the Centre for Internet and Society on April 16th at IAT, Queens Road, Bangalore - An article in the Prajavani news paper - April 17th.
http://cis-india.org/news/uid-a-debate-on-fundamental-rights

UID is an invasion of Privacy: Experts
The Nandan Nilekani headed Unique Identification Authority of India (UIDAI) came in for much criricism at the first of a series of debates on the issue organised in the city on Friday - Deccan Chronicle, April 17th.
http://cis-india.org/news/uid-is-an-invasion-of-privacy-experts

Experts debate on UID and rights
Bangalore, Apr 16, DHNS: A debate on ‘UID and Fundamental Rights’ organised by several city-based organisations, discussed the social, ethical issues, economic and legal issues that accompanies the UID.
http://cis-india.org/news/experts-debate-on-uid-and-rights

Amendment to Copyright Act opposed
A report on the press conference held on 15th April, at the Press Club, Bangalore: The Hindu
http://cis-india.org/news/amendment-to-copyright-act-opposed

They fight for the visually challenged
Times News Network - A report on the press conference held at the Press Club, Bangalore on 15th April, 2010.
http://cis-india.org/news/they-fight-for-the-visually-challenged

Digital Natives Research Project Coordinator
The Centre for Internet and Society, Bangalore, in collaboration with Hivos Netherlands, is looking for a Research Project Coordinator to help develop a knowledge network and coordinate international workshops for the project "Digital Natives with a Cause?"
http://cis-india.org/news/research-coordinator

Expel or not? That is the question
The decision of an international school to expel 14 students for their alleged ‘promiscuous’ behaviour has led to much debate and discussion.
http://cis-india.org/news/expel-or-not

Nokia eyes GeNext to tap mobile email mkt
Finnish handset giant banks on youth to be in the technology race
http://cis-india.org/news/nokia-eyes-genNext

Research

Critical Point of View: Videos
The Second event for the Critical Point of View reader on Wikipedia was held in Amsterdam, by the Institute of Network Cultures and the Centre for Internet and Society. A wide range of scholars, academics, researchers, practitioners, artists and users came together to discuss questions on design, analytics, access, education, theory, art, history and processes of knowledge production. The videos for the full event are now available for free viewing and dissemination.

Colour Me Political
What are the tools that Digital Natives use to mobilise groups towards a particular cause? How do they engage with crises in their immediate environments? Are they using their popular social networking sites and web 2.0 applications for merely entertainment? Or are these tools actually helping them to re-articulate the realm of the political? Nishant Shah looks at the recent Facebook Colour Meme to see how new forms of political participation and engagement are being initiated by young people across the world.
http://cis-india.org/research/dn/dn2

Meet the Web 2.0 Suicide Machine
Digital Natives live their lives differently. But sometimes, they also die their lives differently! What happens when we die online? Can the digital avatar die? What is digital life? The Web 2.0 Suicide machine that has now popularly been called the 'anti-social-networking' application brings some of these questions to the fore. As a part of the Hivos-CIS "Digital Natives with a Cause?" research programme, Nishant Shah writes about how Life on the Screen is much more than just a series of games.
http://cis-india.org/research/dn/dn1

Digital Natives with a Cause?
Digital Natives With A Cause? - a product of the Hivos-CIS collaboration charts the scholarship and practice of youth and technology with a specific attention for developing countries to create a framework that consolidates existing paradigms and informs further research and intervention within diverse contexts and cultures.
http://cis-india.org/research/dn/dnrep

Advocacy

Accessibility

e-Accessibility: A Wiki Project
Envisaged and funded by the National Internet Exchange of India, and executed by the Centre for Internet and Society, a Wiki site pertaining to issues of disability and e-accessibility has recently been launched.
http://cis-india.org/advocacy/accessibility/blog/e-accessibility-a-wiki-project

Copyright Law as a tool for Inclusion
Can Copyright Law be used as a tool for Inclusion? Rahul Cherian examines this in his blog on copyright.
http://cis-india.org/advocacy/accessibility/blog/copyright-law-as-tool-for-inclusion

Web Accessibility as a Government Mandate?
Is Web accessibility just a Government Mandate? Should private sites be ignored? Wesolowski examines this in light of the steps taken by ictQATAR to make its website accessible to W3C standards, and hopes that Qatar and eventually all other Arab nations will follow suit and make Web accessibility much more of a mandate.
http://cis-india.org/advocacy/accessibility/blog/web-accessibility-government-mandate

Intellectual Property

When Copyright Goes Bad
A part of the Access to Knowledge Project, this short film by Consumers International is available on DVD and online at A2Knetwork.org/film.
http://cis-india.org/advocacy/ipr/blog/when-copyright-goes-bad

Openness

Research Project on Open Video in India
Open Video Alliance and the Centre for Internet and Society are calling for researchers for a project on open video in India, its potentials, limitations, and recommendations on policy interventions.
http://cis-india.org/advocacy/openness/blog/open-video-research

Does the Social Web need a Googopoly?
While the utility of the new social tool Buzz is still under question, the bold move into social space taken last week by the Google Buzz team has Gmail users questioning privacy implications of the new feature. In this post, I posit that Buzz highlights two privacy challenges of the social web. First, the application has sidestepped the consensual and contextual qualities desirable of social spaces. Secondly, Google’s move highlights the increasingly competitive and convergent nature of the social media landscape.
http://cis-india.org/advocacy/openness/blog/does-the-social-web-need-a-googopoly

The (in)Visible Subject: Power, Privacy and Social Networking
In this entry, I will argue that the interplay between privacy and power on social network sites works ultimately to subject individuals to the gaze of others, or to alternatively render them invisible. Individual choices concerning privacy preferences must, therefore, be informed by the intrinsic relationship which exists between publicness/privateness and subjectivity/obscurity.
http://cis-india.org/advocacy/openness/blog/the-in-visible-subject-power-privacy-and-social-networking

Internet Governance

Does the Safe-Harbor Program Adequately Address Third Parties Online?
While many citizens outside of the US and EU benefit from the data privacy provisions the Safe Harbor Program, it remains unclear how successfully the program can govern privacy practices when third-parties continue to gain more rights over personal data. Using Facebook as a site of analysis, I will attempt to shed light on the deficiencies of the framework for addressing the complexity of data flows in the online ecosystem.
http://cis-india.org/advocacy/igov/blog/does-the-safe-harbor-program-adequately-address-third-parties-online

Sense and censorship
Sunil Abraham examines Google's crusade against censorship in China in wake of the attacks on its servers in this article published in the Indian Express.
http://cis-india.org/advocacy/igov/blog/sense-and-censorship

Report on the Fourth Internet Governance Forum for Commonwealth IGF
This report by Pranesh Prakash reflects on the question of how useful is the IGF in the light of meetings on the themes of intellectual property, freedom of speech and privacy.
http://cis-india.org/advocacy/igov/blog/report-on-fourth-IGF

Telecom

The Right Ring Tone
Focus on improving service quality with a strong partner, and not on one-shot stake sales, says Shyam Ponappa in his article published in the Business Standard on April 1, 2010.
http://cis-india.org/advocacy/telecom/blog/ring-tone

Other Advocacy

Maps for Making Change Wiki Now Open to the Public
Since December 2009, CIS has been coordinating and nurturing the Maps for Making Change project, organised in collaboration with Tactical Tech. During the past four months, participants have been on a challenging yet fertile and inspiring journey that is now slowly coming to an end. Would you like to know more about what has happened in the time that has passed? The Maps for Making Change wiki is a good place to start.
http://cis-india.org/advocacy/others/maps-for-making-change-wiki-now-open-to-the-public

For more details visit https://cis-india.org/about/newsletters/april-2010-bulletin

Nokia eyes GeNext to tap mobile email mkt

praskrishna — 2011-04-02T12:48:01Z

Finnish handset giant banks on youth to be in the technology race

In a booming market, the rich as well as the poor might like to shrink the Internet--at least while on the go.

To woo 20-something, jet-set executives and the man on the street with no computer, cellphone firm Nokia has begun to boost its mobile email market.

By targeting business users, in competition with other handheld service providers like BlackBerry, Nokia's 'all-new' E63 model has a whole range of business and personal mail and media options built in, said Viral Oza, the Finnish firm's India head of media and online marketing on Tuesday.

Unrelated, earlier mobile operator MTS launched a prepaid service with free surfing for websites like Yahoo and Wikipedia.

Airtel and BSNL also have introduced affordable Internet plans.

Oza said his company targets people aged below 25, a population segment expected to grow from the current share of 47 per cent to 55 per cent by 2016. "It is a generation that has grown with technology, entering professions, at the same time wanting to keep in touch with their friends," he said. So they get corporate mail, personal media and chatting in future. The firm is set to launch its instant messaging, Ovi Chat, in India soon, he added.

Meanwhile, there are also downloadable free email solutions, including 'pushmail', which are compatible with scores of other models, Oza said.

Pushmail that allows real-time delivery without logging in and collecting (pulling) mail manually is a boon to executives on the move. You can get icons for your Microsoft Exchange, Gmail and Yahoo on your handset--and even link your mobile to your office mail server.

At the same time, first-time email user can register with the free Ovi Mail--without using a computer. Ovi--meaning door in Finnish--is Nokia's Internet services brand that covers games, music, maps and messaging.

Observers see this as part of the technology trend in the country. Mobile email users are growing at 96 per cent a year to cross 50 million by 2014, experts note. Only six per cent of the mobile users have email access on their handsets, while 78 per cent would like to have it, Oza pointed out.

"For most of our people mobile phone will be the only way to access the Internet," said Sunil Abraham, executive director of the Centre for Internet and Society here. As opposed to personal computers, cellphones are cheap, sharable, portable and are easily chargeable.

However, Abraham noted that Nokia, a pioneer in userfriendly and innovative cellphone interfaces, now has lagged behind in the tech race and has to catch up with better and more creative features.

"You have to make it all simple and accessible," he said.

Growing from its device market, Nokia is now moving more into the Internet arena in direct competition with players like Microsoft, Yahoo, Google and Apple. Experts note that the battle among handset makers, portals and mobile telephony operators will intensify this year as economies are recovering after the slowdown.

Read the original story in India Today

For more details visit https://cis-india.org/news/nokia-eyes-genNext

March 2010 Bulletin

praskrishna — 2012-08-13T05:02:42Z

Greetings from the Centre for Internet and Society! We bring you updates of our research, news, and events for the month of March 2010 in this bulletin.

News Updates

An Open Answer to Office
OpenOffice with its new features is giving Microsoft Word tough competition, says Deepa Kurup in this article published in The Hindu.
http://cis-india.org/news/open-office

Upcoming Events

CPOV: Wikipedia Research Initiative
The second WikiWars conference will be held in Amsterdam from 26 to 27 March 2010
http://cis-india.org/research/conferences/conference-blogs/cpov

CI Global Meeting on A2K
CIS is a co-sponsor of the Consumers International Meeting on A2K to be held in Kuala Lumpur, Malaysia on April 21 and 22, 2010.
http://cis-india.org/events/ci-global-meeting-a2k

Research

India Game Developer Summit Bangalore 2010
The India Game Developer Conference held at Nimhans Convention Centre on the 27th of February, 2010 was attended by Arun Menon who is working on The Gaming and Gold Project at The Centre for Internet and Society. The Developer forum brought together game developers from different sectors of the Game Production Cycle, with hardware manufacturers like Nvidia demonstrating their latest 3d technology and Software developers like Crytek and Adobe demonstrating the latest in developer tools for creating and editing games on multiple platforms.
http://cis-india.org/research/cis-raw/histories/gaming/india-game-developer-summit-in-bangalore-2010

10 Legendary Obscene Beasts
Nishant Shah analyses a peculiar event of vandalism which has now become the core of free speech and anti-censorship debates in mainland China. Looking at the structure of user generated knowledge websites and the specific event on the Chinese language encyclopaedia, 'Baidu Baike', he shows how, in cities where spaces of political spectacle and public protest are quickly diminishing, the Internet has become a tool for producing new public spaces of demonstration and protest.
http://cis-india.org/research/grants/ISShanghai/itcity4

WikiWars - A report
In this blog, Nishant Shah analyses about the WikiWars, the first of the three events held in Bangalore on January 12 and 13.
http://cis-india.org/research/conferences/conference-blogs/wwrep

Telecom

Understanding Spectrum
What is spectrum and how do government and commercial decisions on this scientific phenomenon affect public facilities and costs? Shyam Ponappa examines this in his latest blog published in the Business Standard on March 4, 2010.
http://cis-india.org/advocacy/telecom/blog/understanding-spectrum

For more details visit https://cis-india.org/about/newsletters/march-2010-bulletin

Understanding Spectrum

Shyam Ponappa — 2012-05-10T10:48:19Z

What is spectrum and how do government and commercial decisions on this scientific phenomenon affect public facilities and costs? Shyam Ponappa examines this in his latest blog published in the Business Standard on March 4, 2010.

Twenty years ago, “spectrum” implied the colours of the rainbow. Now, we understand that spectrum also relates to mobile phones. We encounter spectrum daily, in TV remote controls, microwave ovens, even sunlight. So, what exactly is spectrum, and how do government and commercial decisions on this scientific phenomenon affect public facilities and costs?

“Spectrum” is short for “electromagnetic spectrum”, the range of radiated energies that envelop the Earth. This electromagnetic radiation (EMR) is primarily from the sun, and secondarily from the stars/cosmos, radioactive elements in soil, rock and gases... .

One section of EMR is visible light; another is radio frequency (RF) spectrum. There are many other “wavelengths” in EMR with different characteristics and effects, such as infrared and ultraviolet rays. All countries have the same RF spectrum in equivalent areas.

How is spectrum used?

The length of a wave, its associated frequency (“wavelengths” or “cycles” per second) and energy determine its usage (see Figure 1).

Radio waves are relatively long, with wavelengths from 1,000 metres (1 km) to 10 cms, and frequencies from 3 kilohertz (3,000 cycles per second) to 3 gigahertz (GHz) or 3 billion cycles per second for the shortest, sometimes also called microwaves. (There are longer waves, e.g., electric power, of several km.)
Microwaves in the centimetre and millimetre range can have frequencies up to 300 GHz. There is an overlap in terminology depending on use; microwaves for cooking use several hundred watts of electricity at RF wavelengths of about 32 cms (915 MHz) and 12 cms (2.45 GHz). Microwaves from low-powered devices of a few watts at these frequencies are used for communications, and emit insignificant heat.
Infrared waves are smaller, and are felt as heat, e.g., from lamps and infrared grills used for cooking. Higher infrared bands used for communications in remote control devices and for imaging/night vision have no heating effect.
Wavelengths between 700 and 400 nanometres (about 430 to 750 terahertz or THz) form the visible spectrum from red to violet, combining to form white light. For example, we perceive wavelengths of about 635-700 nm (430-480 THz) as the colour red.
Shorter wavelengths form ultraviolet rays, of which those around 380-280 nm cause sunburn. Sunlight at sea level comprises about 53 per cent infrared, 44 per cent visible light, and 3 per cent ultraviolet rays.
Yet smaller waves are classified as X-rays, and the smallest as gamma rays, both used in medical and industrial imaging.

The sweet spot in the RF spectrum for telephony and the Internet

For telephony and broadband, lower frequencies (700-900 MHz) are most cost-effective, as they traverse long distances without attenuation, penetrating walls and foliage. Radio waves in the atmosphere are affected by water vapour and ionisation, as well as events such as solar flares with bursts of X-rays. Depending on temperature, moisture, etc., radio waves may be absorbed, refracted, or reflected in the atmosphere, and by hills or other obstacles. Low frequency waves penetrate buildings and trees, and curve over slopes. Higher frequencies are more absorbed or reflected by the atmosphere; they are also more attenuated by distance and rain. Networks at lower frequencies require fewer towers than at higher frequencies.

What are 2G and 3G?

These signify different stages of technological development, starting with 1st Generation (1G) analog wireless in the 1980s, e.g., in car phones. 2G (2nd Generation) began in the 1990s with the digital wireless GSM standard for mobiles, extending to other standards, e.g., CDMA. 3G (3rd Generation) has faster data speed and greater network capacity.

What is 2G/3G spectrum?

There is no difference in the spectrum; only the convention of government regulations and harmonisation between countries by the International Telecommunications Union (ITU) earmark wavelengths for different applications. Both 2G and 3G can and do work at 800-900 and 1800-1900 MHz.

Combined with the advantages of prices dropping as volumes rise, one estimate puts 3G coverage with 900 MHz at 50-70 per cent lower cost than at the designated 2.1 GHz. 3G networks using 900 MHz (“2G spectrum”) exist in Finland, Iceland, Australia, New Zealand, Thailand, Venezuela, Denmark and Sweden, and countries like France encourage 2G networks to upgrade to 3G services.

Spectrum allocated for 2G and 3G by various countries is at Figure 2; the current and proposed allocation in India is shown below.

This shows India’s dearth of spectrum for public use because of government and defence allocations. We need innovative methods to maximise capacity given our needs, limited landline networks, and the relative costs. (For details on the chart, please see umtsworld.com.

For example, China has allocated 250 MHz in the 800/1800 MHz bands. By not charging auction fees and spectrum charges, ubiquitous networks were built at lower cost with high capacity. These result in lower costs for users and higher productivity. With its focused approach, China also developed its own standard (TD-SCDMA).

India’s spectrum allocation is burdened with short-term revenue collection for the government, and a shortage mentality. There is apparently insufficient clarity on spectrum usage for ubiquitous broadband/telephony as in other countries, let alone more ambitious targets, such as developing an Indian standard.

Our policies could address the requirement for enhanced coverage/capacity at low cost to make services available everywhere at reasonable prices. Innovative approaches to spectrum management could help get these, through:

Technology-neutrality: the UK and Norway have not restricted the use of recently auctioned spectrum to any technology.
A focused strategy for service delivery at low cost, as in China.

This needs a combination of methods, e.g., along with technology-neutrality, (a) data-base driven, shared spectrum usage, under trial in the US, (b) “Cognitive Radio”, whereby smart devices sense available channels for dynamic, non-conflicting use in unlicensed spectrum bands, (c) incentives for rural broadband delivery, e.g., by subvention of fees and government charges, with (d) subsidies.

Follow the original article on Business Standard

For more details visit https://cis-india.org/telecom/blog/understanding-spectrum

Alternative Scenarios

Shyam Ponappa — 2012-05-10T10:49:46Z

Only about 48 per cent of India is covered by the telecom network with only 20 per cent rural coverage, says Shyam Ponappa. In his article published in the Business Standard on 4 February, 2010, he points out how alternative approaches may enhance extensive coverage.

Like the industrial revolution, India missed the infrastructure systems building stage. As a consequence, even in 2001, the telecom network covered a mere 4 per cent of our population. Now, it covers about 48 per cent, but with only 20 per cent rural coverage. Our need being extensive coverage, the following what-if scenarios explore how alternative approaches might pan out.

The market-driven scenario

One approach is that all that’s required for an effective communications infrastructure is to go ahead with the spectrum auctions — that long-delayed, but always expected “3G” auction, to begin with. Imagine that it happens. What then?

Current policies will result in three winners of 10 MHz each. If they are from among present operators, they could be any three of Airtel, Vodafone, Reliance, Idea, Tata… or one or more new players: Google, Intel… until one of these wins the fourth “3G” slot when that band is made available, and so on. These operators will probably roll out networks and services where heavy traffic is expected, as with 2G so far: more extensively in urban areas. Provided other policies evolve rationally, e.g., that acquisitions are allowed and spectrum holdings can be consolidated, in the long run India may have around five or six large countrywide operators. There may be regional/segment operators with lesser franchises, or addressing specific segments. Each company will incur capital costs for spectrum and network investment, which then must be recovered from users. Network growth is likely to be on similar lines as before.

Take the evolution of India’s telecommunications policies in the 90s, and the desultory state of the sector until the reforms of the National Telecom Policy ’99 (NTP ’99), followed by reductions in revenue share to more reasonable levels in 2002. Even so, the facts show that:

network growth is skewed heavily towards urban users; and,
broadband coverage is abysmal.

Urban bias in network growth
By November 2009, urban coverage was at 107 per cent of the population, while rural coverage was at 20 per cent. In addition, rural wireless lines grew to 91 per cent, while the wire-line share dropped to 9 per cent; hence the increased importance of spectrum. Networks need more rural reach.

Low broadband coverage

Broadband subscriptions in August 2009 were at just seven million, two million short of the estimate for 2007. According to Comscore, at the end of September 2009, India had under 36 million Internet “unique visitors” (excluding access from Internet cafes, mobile phones and PDAs). This is roughly equivalent to the installed base of PCs, compared with about 560 million phone lines, of which under 40 million are wire-line. Something must be done to increase broadband coverage at lower prices.

The shared-network scenario

Now, imagine what shared-network facilities could do to lower costs, with no duplication of capital investment. Consider the added benefits of shared spectrum as part of this shared network — which, given the fragmented, inefficient present allocation, is the primary need for effective last-mile coverage. Then, add the benefits of substituting revenue sharing for up-front spectrum auction payments. With incentives for performance, the savings in time and money in network build-up and throughput will be immense, while the green footprint from less network hardware will be a double bonus. Government revenues will be far in excess of the foregone auction bids, together with more tax from higher profits, provided the revenue-share percentage is reasonable, as witnessed after NTP ’99 plus reduced revenue-share.

Need for reforms: Networks, spectrum and broadband

Significantly, much of the wire-line rural network is reportedly unsuitable for broadband, because of the length of “last-mile” connections, their quality and the problems of maintenance in difficult terrain. Besides, the cost — more than five times wireless, according to one operators’ association — and difficulty of laying cables in rural terrain, compounded by the impediments of clearances from multiple local authorities, render this impractical. The need is for more coverage with the same investment, even if it is private sector investment.
Therefore, network-building with spectrum reform and broadband need more supportive policies. In particular, incentives and disincentives/penalties are needed for intensive rural coverage as well.

Imagine the IT companies capturing the Y2K opportunity and outsourcing without special communications facilities and tax breaks. Those regulatory measures enabled the development of an essentially outward-oriented IT services sector. Likewise, NTP ’99 with lower revenue-share has led to high growth in telecommunications. This appears to be the best way to establish broadband as an essential infrastructure, especially in rural and semi-urban areas.

Required measures

The initiatives required cover three areas:

Policies that make it profitable to build networks and provide broadband services all across the country, not just in heavily-trafficked areas. This will enable communications access to all, providing a platform for service delivery for government and the private sector with tremendous user benefits. These services could encompass education, health and sanitation, extension services related to economic activities, including logistics, telecommuting, entertainment and information.
Formulating incentives and implementing them so that the primary objectives are achieved. The public-interest broadband objectives are likely to be on the lines of access anywhere — realistically, in most populated places — at reasonable prices. Key results have to be defined and tracked to ensure achievement. There’s a mountain of work in defining reasonable cost so that many more people can access broadband, while the business is commercially attractive. However, that is a separate issue. It needs to result in a large number having subsidised access, just as they must have access to food, education, and other necessities.
Equally important, formulating disincentives that are then applied impartially, so that transgressions that detract from the objectives are penalised.

These issues must be addressed simultaneously from the perspectives of technology, economics, defence and security, and commercial interests, including existing operators’ legacy interests. For this, the government has to work with all stakeholders and specialists to develop solutions with experienced, objective facilitation. Business, government, and consumers can benefit.

The article appeared in Business Standard.

For more details visit https://cis-india.org/telecom/blog/alternative-scenarios