Centre for Internet and Society

Ahead of hosting Modi, Facebook rebrands internet.org as Free Basics

praskrishna — 2015-10-18T14:21:52Z

Hinting at what could be vital points of discussion when Prime Minister Narendra Modi visits Facebook founder Mark Zuckerberg on Sunday, the social media giant has rebranded its internet access enabling platform Internet.org as Free Basics.

The article was published by Business Standard on September 26, 2015. Pranesh Prakash was quoted.

This was announced by Chris Daniels, vice-president of Internet.org, at a press meet in Menlo Park on Friday. Zuckerberg confirmed the same and wrote on his Facebook wall.

Facebook has opened up its Free Basics platform, which means any app developer can now include their services on it. “This gives people the power to choose what apps they want to use.” Zuckerberg in his post also said the company has improved the security and privacy of Internet.org, which will support HTTPS web services as well. “Connectivity isn't an end in itself. It’s what people do with it that matters. We hope the improvements we've made help even more people get connected — so that our whole global community can benefit together,” Zuckerberg said in his post, in which he quoted the example of a soybean farmer from Maharashtra, Asif Mujhawar, who uses parenting app BabyCenter for free through Internet.org.

This is a significant move by Facebook, considering the backlash it had from various quarters in India following debates on net neutrality. Internet.org is an open platform by Facebook across 19 developing countries, including India, to enable easy access of selected apps and app-based services to people at zero cost. In India, it had partnered with Reliance Communications to offer free access to about 30 websites.

“One of the concerns was calling the service ‘Internet.org’, despite it representing only a tiny sliver of the Internet,” said Pranesh Prakash, policy director at the centre for Internet and Society, a nonprofit entity to promote safe internet access in the country.

He said by removing the Internet word, Facebook is now talking of its own larger internet affordability project and allowing app developers to build apps and host it on the Free Basic platform. “This gives people the power to choose what apps they want to use,” Prakash said.

For more details visit https://cis-india.org/internet-governance/news/business-standard-september-26-2015-ahead-of-hosting-modi-facebook-rebrands-internet-dot-org-as-free-basics

A Three-Way Race Draws Delhi’s Young, and Everyone Else, Out to Vote

praskrishna — 2013-12-26T07:03:54Z

The polling stations were supposed to close at 5:30 p.m. on Wednesday, just after sunset. But with thousands still waiting in the dark to cast their vote in the state assembly elections, the Delhi Election Commission decided to extend the voting until 6:30 p.m. Then to 7:30 p.m.

The article by Betwa Sharma was published in the New York Times on December 4, 2013. Sunil Abraham is quoted.

Finally, the Election Commission said it would wait until 9:30 p.m. to close the polls. At the polling station in the New Delhi district, those waiting in line agreed that a relatively warm winter evening was helping to draw people out to vote.

Though no official data on voter turnout had been released by 9 p.m., it was clear that voters were coming out in unprecedented numbers for this year’s Delhi state elections. Analysts were predicting that this election would break the previous voter turnout record of 61.75 percent in 1993.

Unlike in the past, this year’s contest featured a potential spoiler in the Aam Aadmi, or Common Man, Party. Its leader, the firebrand anticorruption activist Arvind Kejriwal, was battling to dethrone the state’s longtime chief minister, Sheila Dikshit of the Congress Party, and siphon votes from the other establishment choice, the Bharatiya Janata Party, or B.J.P. (Exit polls by the local media on Wednesday night were showing that the B.J.P. was likely to win the most seats in the state assembly.)

The prospect of upending the political status quo brought out young voters like 23-year-old Hina Kousar, although she had to put up a fight with her family to cast her vote for the Aam Aadmi Party. Her mother lectured her on how governments don’t care about people, but that didn’t deter Ms. Kousar.

“They have the wrong mentality, and young people should change it,” she said. “My granny is 70 years old and I told her to vote.”

Many of the youthful voters turned voting into a social activity, both in person and online. At one polling station, most people cast their votes quietly and left, but many of the young voters came with their friends. They talked animatedly about their choices while leaving the polling stations.

Others called their families to say they had voted. Some clicked photos of each other on their smartphones and posted the images on their Facebook pages.

In less than a year, Mr. Kejriwal, 45, and his party has pasted itself quite literally on city’s consciousness with aggressive campaigns and posters of brooms, symbolizing sweeping away the old order. And that’s why he got Ms. Kousar’s vote.

“The most important thing is that he has promised to remove corruption. The money that is going into Swiss banks is our money. The rising market prices are because of it,” she said.

Several voters between the ages of 20 to 25 who were interviewed by India Ink said they were backing Mr. Kejriwal, who represented a change from the three-term winner Ms. Dikshit. The B.J.P. had no star state candidate that appealed to them, even though its prime ministerial candidate, Narendra Modi, engaged with students at Delhi University earlier this year and is extremely active on social media.

Besides corruption, several young voters, both male and female, said that ensuring women’s safety had to be a priority for any Delhi government.

Another Kejriwal voter, Kavita, a 27-year-old teacher who goes by one name, said that Ms. Dikshit’s government hadn’t effectively improved women’s safety after the gang rape of a physiotherapy student one year ago. “I don’t feel the difference,” she said. “I still feel unsafe on the streets, so let’s see what some new leaders can do to change this.”

Abhilash Sasidharan, 26, after he cast his vote at a polling booth in New Delhi on Wednesday.Betwa Sharma Abhilash Sasidharan, 26, after he cast his vote at a polling booth in New Delhi on Wednesday.

Another Kejriwal supporter, Abhilash Sasidharan, 27, said a safe environment for women is “absolutely” the most important thing to him, but the software engineer also was moved that Mr. Kejriwal had left his lucrative job as a revenue service officer to join politics.

Kavita, 27, after she cast her vote at a polling booth in New Delhi on Wednesday.

“I don’t have the courage to step into dirty politics, but he does and I want to support that,” he said. “Look, Congress has had 15 years, so why not see if someone can do better, and all these parties should feel a threat to do better.”

But not all young people are buying Mr. Kejriwal’s promises of sweeping change. Shiv Raj Syal, 20, called them “flowery and too good to believe,” as he cast his vote for Ms. Dikshit. “He is just very new at this and I don’t think it’s wise to hand over the running of a national capital to a party with no experience,” he said.

The chief minister had focused on development, the college student said, making Delhi a hub for foreign brands and corporates, and transforming it into an international city.

Abhilash Sasidharan, 26, after he cast his vote at a polling booth in New Delhi on Wednesday.

Despite the appearance of a robust youth presence at the polls on Wednesday, analysts are waiting on the Election Commission’s numbers before declaring this election cycle the year of the youth vote.

Sanjay Kumar, an election analyst from the Center for the Study of Developing Societies in Delhi, said that as of July, only 68 percent of eligible voters between the ages of 18 and 21 had registered to vote, far lower than the 86 percent average of other demographics.

V.S. Sampath, the chief election commissioner in India, said that youth participation in the electoral process had been a priority in recent years, and several efforts including visiting universities and colleges had been made to register them, which had resulted in a “significant increase.”

In 2011, Mr. Sampath said, 119,000 voters between the ages of 18 and 19 were on the electoral rolls in Delhi, which accounted for 0.93 percent of total Delhi voters, but now the numbers had gone up to 405,000, or 3.4 percent.

Election observers have also pointed out that the hype about social media, especially Twitter, becoming a tool for political expression and organization for the youth has not necessarily translated into a surge in voting in that demographic of users.

The political debates on social media could translate into votes by the next elections, according to Sunil Abraham from the Centere of Internet and Society in Bangalore, who describes the Internet penetration as “limited,” and social media use even smaller and dominated by the economic elite.

Mr. Abraham, however, said social media is influencing the political discourse, not by motivating voters, but by influencing the coverage in mainstream media.

Relative to the country’s population, he added, social media users had a “disproportionate influence on discourse.”

But the young voters who spoke to India Ink said that at least for them, social media did play a role in drawing them into politics this year. Mr. Syal, the Congress voter, for instance, said that he had posted a message on his Facebook wall criticizing some of Mr. Kejriwal’s claims, which drew 50 comments.

And Mr. Sasidharan, the Aam Aadmi Party supporter, posted on Facebook a photo of him holding up his finger stained with ink, showing that he voted, immediately after coming out of the polling station. “I hope that it inspires more people to come and vote,” he said.

For more details visit https://cis-india.org/news/nytimes-december-4-2013-betwa-sharma-a-three-way-race-draws-delhis-young-and-everyone-else-out-to-vote

A Scam Masquerading as Santa

praskrishna — 2015-12-26T01:23:56Z

Christmas is here and social media is abuzz with celebrations of its spirit.

The article by Apurva Venkat & Vandana Kamath was published in Bangalore Mirror on December 25, 2015. Sunil Abraham gave inputs.

Lurking in the dark though, is an online scam that has been turning expectations of those participating in it into heartache. Secret Santa, a gift exchange programme, has lured many people into its fold. The exchange programme invites people to join a chain of gift givers (and hopeful receivers) through social media platforms like Facebook, Instagram and Twitter. The promised deal is that every person in the chain stands to get 36 gifts against one that they make.

A person interested in being part of the chain, has to post their agreement on their wall, and invite six more participants. The scheme encourages the person to send a gift valued below Rs 600 to a person whose name and address is at the top of a long list of participants that is sent as a private message. Once they have made the gift, they remove the name of the person in first place, and replace it with the person in the second place. The new recruit then puts their name in the second place of the list.

Social media experts call it as nothing but a pyramid scheme scam. While this has gone viral in the city only recently, the UK and USA governments have already warned their citizens against falling prey to such scams and termed them illegal. While most victims of the scam are sending books as gifts to strangers, there are others who have been gifting cosmetics, chocolates or Christmas gift packs. Of course, most are doing it in the hope of getting back similar gifts.

Chaitanya KM, Kannada film director, who sent a book as a gift under the scheme, told Bangalore Mirror, "I sent one book and seven people have asked me for my address but I have not received anything in return. I haven't heard about this scam but I do not mind gifting a book anyways without getting anything in return." Some hope that Secret Santa will work as an eye opener for city social media users.

Sunil Abraham, executive director of Centre for Internet and Society, said, "This seems to be a rumour to which many are falling prey. This will work like net-user education, and people will get wiser after they are cheated. Some form of awareness needs to be done because at least two per cent of people will respond to this."

Facebook bars it
According to Facebook rules, multi-level marketing on the platform is prohibited. The Facebook agreement terms state that engaging in things like pyramid schemes is not allowed. Also posting personal details on Facebook makes one vulnerable to many more identity fraud that can follow.

IT'S MATHEMATICALLY IMPOSSIBLE

Not only are pyramid schemes like this one mathematically impossible, they're also against Facebook's terms of use. The list of theoretical participants multiplies into millions of people in just a few steps of Secret Santa. The idea sounds feasible but it is not. Going from step one it starts with six people, who each invite six more, who all send gifts to the person in the number one spot before they're moved off the list. However, as it spreads, the number of people involved increases far more than would ever take part — if the 36 each invite six people then the total number of participants is 216 going on to 1,296 and so on. Only those who start the schemes or enter in the second round stand a chance of receiving something in return and even in that case it is just one gift not 36 as the post claims. Those who join later never ever reach the top of the list.

For more details visit https://cis-india.org/internet-governance/news/a-scam-masquerading-as-santa

A Megacorp’s Basic Instinct

praskrishna — 2016-02-04T13:53:05Z

Bolstered by academia and civil society, TRAI stands its ground against FB’s Free Basics publicity blitz.

The article by Arindam Mukherjee was published in Outlook on February 8, 2016. Sunil Abraham was quoted.

Hours before the January 31 deadline for telecom regulator TRAI to give its opinion on Facebook’s controversial and expensive Free Basics pitch—which seeks to give India’s poor “free” access to certain partner websites—the consensus seems to be building up against the social media giant. “If there is cannibalising of the internet through services like Free Basics, the internet will be split; it will parcel out and slice the internet. Its future is at stake,” says a senior government official on condition of anonymity.

In a climate where the tech-savvy Modi government is seen to be close to the online trinity of Facebook, Google and Twitter, TRAI’s defiant stance in favour of net neutrality stands out. There’s a lot at stake. India’s position becomes crucial as few countries in the world have clearly defined laws on net neutrality or have taken a stand on it. For Facebook, there’s a lot more at stake. India is its second-largest user base after the US (it is banned in China), so it is leaving no stone unturned. The massive Rs 300-crore electronic and print media campaign is an indication of that.

TRAI sources say they are ready for any adverse onslaught and they are under no pressure from the PMO. The view gaining ground in government is that FB is trying to create a walled garden where it controls what people see and surf and what they can access online. While this will be offered to consumers for free—the technical term is differential pricing—the websites part of Free Basics will have to pay for being on the platform. Outlook’s queries to FB remained unanswered at the time of going to press.

At an ‘open house’ meeting to discuss TRAI’s consultation paper on differential pricing last week, regulator Ram Sevak Sharma stood firm against the barrage of pro-Free Basics opinions that flowed from FB, telecom operators and some members of the public. TRAI’s message was clear: FB’s tactics of moulding public opinion by stealth will not be acceptable in India. In the past few weeks, there have been bitter exchanges between TRAI and FB over the latter’s responses to a consultation paper on differential pricing.

TRAI’s defiant stand draws from an unprecedented show of strength by civil society against Free Basics and FB’s intentions. Says former Aadhar man Nandan Nilekani, “Free Basics is certainly against net neutrality. How can a solution be neutral, if it disproportionately benefits a particular website or business on the internet? Today, 400 million Indians are online. They came online because of the inherent value the internet offers. How can a walled garden of 100-odd websites provide the same value?”

What does Free Basics mean for PM Modi’s Digital India campaign? Being a walled garden, thousands of start-ups without adequate budgets to pay for such dedicated service will be forced to stay out of it. Similar questions are being raised about government services that are increasingly coming online. The concern is that all government traffic will have to pass through FB servers. The senior government official quoted above agrees, “In such a scenario, the government will have to approach FB to make its websites accessible on the free service which is neither desirable nor safe.”

The other fear is what happens to public data if it goes through a service like Free Basics. There is fear that a lot of government and public data will be put through Free Basics once government services start coming online. If Free Basics is for the poor who are also beneficiaries of government services, FB too can access this data. Says Prabir Purkayastha, chairman, Knowledge Commons, “FB says public service will be available through Free Basics but can public service be given through a private initiative? Public data is valuable and can’t be handed over to a private company.”

Few again are convinced by FB’s claim that Free Basics aims to make the internet accessible to the poor, with the many services offered through it. “The claim that the poor will get access to the internet is false,” warns Sunil Abraham, executive director, Centre for Internet and Society, Bangalore. “Free Basics gives access to less than 100 of the one billion plus websites on the world wide web. Those in the walled garden will be treated quite differently.”

What gives TRAI a shot in the arm is that, for the first time, academia has put its weight behind Free Basics opponents. In a signed statement, several IIT and IISc Bangalore professors have said that Free Basics won’t serve the purpose FB is proposing and is not good for the country. “The problem is the internet being provided (via Free Basics) is a shrunken and sanitised version of the real thing. Free Basics is not a good proposal for the long-term development of a healthy and democratic internet setup in India,” says Amitabha Bagchi, IIT Delhi professor and one of the signatories to the memo.

Of course, many of the experts Outlook spoke to say that the government, and not FB, should be responsible for providing free internet to the people. Says Parminder Jeet Singh, executive director, IT for Change, “The government is sitting on Rs 40,000 crore of USO funds. It can surely utilise that to provide a free basic data package to people in India. Basic government services and emergency services should essentially be free.” Nilekani is also in favour of the government providing free internet to people. “The internet is a powerful poverty alleviation tool.... Government can do a direct benefit transfer for data, a more market-neutral way of achieving the goal of getting everyone on the internet,” he told Outlook.

Legally, though, there may be issues in stopping FB from introducing its Free Basics platform in India. Says Singh, “Technically, the Indian government may not be able to stop FB from introducing Free Basics in India as it is just a platform. What the government has to do is to stop telcos from collaborating with it for free internet because Indian telcos, not FB, mediate access to the internet.”

The demand for the government and TRAI to come clean on net neutrality has reached fever pitch. Experts like Nilekani feel that net neutrality, which does not allow zero rating and differential pricing based on telcos looking at the contents of the subscriber’s data packets, should be enshrined in law through an act of Parliament, the way countries like the US have done. TRAI has also proposed two models where the internet is provided free initially and charged at a later stage and another where content providers and websites reimburse the cost of browsing directly to consumers. Both these proposals have not found favour with experts who say that these are unworkable and only the government should disburse free internet.

In any case, all this is a matter of detail—important, no doubt. The key question is, what happens to Free Basics if TRAI rules in favour of net neutrality and goes against FB? “This is going to be a long-drawn-out battle as FB will certainly challenge this in court,” says the government official. After spending Rs 300 crore on publicity, there is no way it will roll over and die.

For more details visit https://cis-india.org/internet-governance/news/outlook-february-8-2016-arindam-mukherjee-a-megacorps-basic-instinct

A 13-year-old's rape in TN highlights the major threat online sexual grooming poses to children

praskrishna — 2017-05-19T10:16:40Z

Predatory paedophiles online pose a major threat to children who form 7% of internet users in India.

The blog post by Priyanka Thirumurthy was published by News Minute on May 6, 2017. Pranesh Prakash was quoted.

It was a usual practice, for 13-year-old Meena* from Tirupur to log into her father's Facebook account when she came home from school. While she was scrolling through his timeline one day, she received and accepted a friend request from a profile named Siva Idiot on Facebook. When this 'new friend' sent her a “hi” on chat, the young girl found no reason to ignore this message. Over the next 10 days, they chatted incessantly and she revealed all her personal details - where she lived, studied, who her parents were and even her phone number. Siva Idiot then proceeded to begin calling her on a mobile phone and their conversations lasted hours.

Meanwhile, miffed by her lack of focus on her studies, Meena's parents often chastised her and threatened to take away her laptop and mobile phone. An upset Meena proceeded to complain to Siva Idiot about the 'problems' she faced, who provided emotional support to the teenager. He even offered to come meet her outside her home.

Meena's parents were out in their offices till 8pm every day and Siva Idiot knew this. He met Meena outside her home, when she was still upset about her parents' advice. Her 'friend' then convinced the teenager to leave her house and marry him. Fifteen days after she first spoke to him on Facebook, 13-year-old Meena ran away from home to 'get married' to 22-year-old Ibrahim.

Online sexual grooming

"This is a classic case of sexual grooming," says Vidya Reddy, of Tulir, Centre for Prevention and Healing of Child Sexual Abuse. "Abusers study a situation carefully to understand what a child's Achilles heel is and then exploit the situation. Now, with almost every child having accesses to technology and internet in the form of a laptop or phone, these criminals have found new platforms to target children," she adds.

What Vidya explains is called online sexual grooming, a worldwide phenomenon, that has spread along with the speed and easy access to the internet. According to UNICEF, it can be defined as preparing a child or adult for sexual abuse, exploitation or ideological manipulation. A report released by the organisation in 2014 states that the surge in mobile and internet usage in India had brought 400 million people online. Of this, seven percent of internet users in the country are reportedly children.

"Phones are now an extension of our hands and it has completely changed the way crime is committed and presented, " Vidya notes.

Even a report of the Parliamentary Committee on Information Technology in 2014 recognized the threat posed to children by predatory paedophiles online. It emphasises how these predators "conceal their true identity whilst using the internet to ‘groom’ potential victims for sexual purposes."

From home to horror

Meena too was unaware about the identity of the person she was chatting with. In fact, an officer told The News Minute, that it was only when Ibrahim called her on the phone that she even realised she had compromised all her data to an unknown man. But Ibrahim, as the police put it, was too smart for the girl.

"He spoke to her very nicely and formed an emotional connect before she even realised the dangers of the situation," a police officer told The News Minute. "He was just somebody who did odd jobs for a living but his real life was on Facebook. He has close to 5000 friends and they are all young girls," she admits.

On April 27, Ibrahim and Meena made their way to Puducherry, where they took shelter at his friend Prabhakar’s motel. That very night, Meena was allegedly raped. The next morning, Ibrahim's phone somehow came into her possession and when the child surfed through the picture gallery, fresh horror awaited her. It was filled with obscene pictures and videos of young women and children. Shocked, Meena confronted Ibrahim about this and the two got into a loud fight. An angry Ibrahim then abused the teenager who refused to leave with him and abandoned her in the lodge.

When the hotel manager and Ibrahim's friend Prabhakaran came to investigate the source of commotion, he found a devastated Meena alone in the room. In an effort to ‘cheer her up’ he took her out to eat and bought her clothes. As Meena changed in the room, Prabhakaran allegedly waited outside to make his move. He went into the room with a yellow thread in hand, and when she was ready, tied it around her neck and declared that they were married. He then proceeded, according to officials, to sexually assault the girl.

Prabhakaran had even mortgaged all her jewellery, given her some money and pocketed the rest. On April 29, the frightened and devastated teenager managed to escape from the lodge and make a call to her house from a nearby bus stop. By then, her parents had already filed a missing girl complaint with the Tirupur North police and were frantically searching for her.

The need to intervene

According to the UNICEF report, India falls largely short in terms of awareness about online child sexual abuse and exploitation. Parents, it claims, are not aware of the risks the internet poses and therefore do not respond effectively to this form of harassment.

"This case shows that parents and schools have to spend more time educating their wards on online safety. In many schools, non- digital safety lessons are imparted such as good touch and bad touch. But when it comes to the internet, they don't even impart basic lessons," says Pranesh Prakash, Director of the Centre for Internet and Society.

Pranesh argues that while parents cannot monitor children's activity on the internet the whole day, they can ensure they have a trusting relationship with their children. This he claims will create dialogue on the child's activity on the internet or social media and create awareness.

"In this crime, details shared online, led to an offline meeting. So, children must be taught to not share addresses, personal details or meet such 'friends' without their parents' knowledge." he adds.

In India, two major challenges are the lack of a uniform terminology and lacunae in law as far as sexual grooming of children is concerned. Some key legal instruments meant to protect children, predate technological advances. For example, the Optional Protocol to the Convention on the Rights of the Child on the sale of children, child prostitution and child pornography does not criminalize online sexual grooming.

Establishing the criminality of sexual grooming or even sexting is difficult in view of the potential for misuse of the law, states the UNICEF report.

Back home and healing

Following her desperate phone call, Tirupur police rescued Meena, and went on to arrest Ibrahim in Pondicherry on April 30. Prabhakaran was arrested on May 2. They have been booked under the Protection of Children from Sexual Offences Act (POCSO) and other sections of the Indian Penal Code. Police are now investigating if Ibrahim and Prabahakaran have been involved in crimes of this nature in the past as well.

"There is only so much parents can do. They work till eight in the night and children who come back from school at 4pm, have four unsupervised hours to themselves. The only thing they can do is keep a password and stop children from using social media accounts," says the investigating officer, who observes that a number of children chat with strangers, making it difficult to keep track.

Vidya Reddy too expresses shock at sheer number of teenagers who chat with strangers online. The Tulir Director recounts horrific cases, including one where a 16-year-old girl was sexually assaulted and then blackmailed with videos of the abuse. The perpetrator allegedly threatened to leak the images if girl did not bring another child for him to rape.

While sexual grooming and other forms of online sexual abuse are common across the world, in India it takes a unique shape in South Asia. "Our society creates a repressive atmosphere, as far as engagement with the other gender is concerned. So, when the conversation is online, teenagers will risk their safety to push boundaries and the anonymity the internet provides has made this whole set up even more dangerous," concludes Vidya Reddy.

*Name changed

For more details visit https://cis-india.org/internet-governance/news/newsminute-may-6-2017-a-13-year-olds-rape-in-tn-highlights-the-major-threat-online-sexual-grooming-poses-to-children

सावधान आपके प्रोफ़ाइल पर है पुलिस की नज़र!

praskrishna — 2013-07-31T04:10:37Z

जन लोकपाल, दिल्ली रेप केस और बाबा रामदेव के आंदोलनों में उमड़ी भीड़ से घबराई सरकारी एजेंसियां अब सोशल मीडिया पर कड़ी नज़र रखने के लिए मैदान में उतरी हैं.

This blog post by Parul Aggarwal was published by BBC on July 18, 2013. Pranesh Prakash is quoted.

अपनी तरह के एक पहले मामले में मुंबई पुलिस ने क्लिक करें फ़ेसबुक-ट्विटर और दूसरे सोशल मीडिया पर आम लोगों की राय और उनकी भावनाओं पर निगरानी रखने की शुरुआत की है.

साइबर अपराधियों और इंटरनेट पर क्लिक करें गड़बड़ियां फैलाने वालों के अलावा अब पुलिस की नज़र उन लोगों पर भी रहेगी जो राजनीतिक-सामाजिक मुद्दों पर सोशल मीडिया में जमकर बोलते हैं.

आम लोग बने मुसीबत?

पुलिस की मंशा है समय रहते ये जानना कि जनता किन मुद्दो पर लामबंद हो रही है और विरोध प्रदर्शनों के दौरान बड़े स्तर पर लोगों का रुझान किस तरफ़ है.

सोशल मीडिया मॉनिटरिंग का ये काम मार्च 2013 में शुरु किए गए मुंबई पुलिस के सोशल मीडिया लैब के ज़रिए किया जाएगा. मुंबई पुलिस के एक वरिष्ठ अधिकारी ने बीबीसी से हुई बातचीत में कहा, ''नौजवान आजकल फ़ेसबुक पर ख़ासे एक्टिव हैं, ये लोग नासमझ हैं और बात-बात पर उग्र हो जाते हैं. सोशल मीडिया लैब के ज़रिए हम ये देखते हैं कि कौन किस मुद्दे पर ज़्यादा से ज़्यादा लिख रहा है और किस तरह की प्रतिक्रिया दे रहा है.''

दिल्ली रेप केस हो या इस तरह के दूसरे पब्लिक मूवमेंट, पिछले दिनों ऐसे कई मामले हुए हैं जब पुलिस ये नहीं जान पाई कि लोग क्या सोच रहे हैं या कितनी हद तक और कितनी बड़ी संख्या में लामबंद हो रहे हैं. हमारा काम है सोशल मीडिया पर नज़र रखते हुए पुलिस को ये बताना कि लोग किन चीज़ों के बारे में बात कर रहे हैं किस तरह के मुद्दे ज़ोर पकड़ रहे हैं."
रजत गर्ग, सीईओ सोशलऐप्सएचक्यू

इस काम में पुलिस को तकनीकी मदद मिल रही है नैसकॉम और तकनीकी क्षेत्र की एक निजी कंपनी ‘सोशलऐप्सएचक्यू’ से.

सोशल मीडिया पर लामबंदी

सोशलऐप्सएचक्यू के सीईओ रजत गर्ग ने बीबीसी से हुई बातचीत में कहा, ''दिल्ली रेप केस हो या इस तरह के दूसरे पब्लिक मूवमेंट, पिछले दिनों ऐसे कई मामले हुए हैं जब पुलिस ये नहीं जान पाई कि लोग क्या सोच रहे हैं या कितनी हद तक और कितनी बड़ी संख्या में लामबंद हो रहे हैं. हमारा काम है सोशल मीडिया पर नज़र रखते हुए पुलिस को ये बताना कि लोग किन चीज़ों के बारे में बात कर रहे हैं किस तरह के मुद्दे ज़ोर पकड़ रहे हैं. ''

फ़ेसबुक-ट्विटर पर क्लिक करें निगरानी कोई नई बात नहीं लेकिन अब तक ये काम ज्यादातर मार्केटिंग कंपनियां ही करती आई हैं. लेकिन सोशलऐप्सएचक्यू जैसी कंपनियां जो कर रही हैं वो 'ओपन सोर्स इंटेलिजेंस' यानी सार्वजनिक स्रोतों से मिली संवेदनशील जानिकारियों को इकट्ठा करना है.

विशेष सॉफ्टवेयर्स की मदद

रजत गर्ग के मुताबिक़, “इंटरनेट को खंगालने और जानकारियां जुटाने का काम सॉफ्टवेयर करते हैं और जानकारियों को समझने और इन पर निगरानी का काम तकनीकी विशेषज्ञों की टीम. इससे ये देखा जा सकता है कि कि कौन से मुद्दे ज़ोर पकड़ रहे हैं और कौन लोग इन्हें लेकर सबसे ज़्यादा एक्टिव हैं. इन लोगों के सोशल नेटवर्क के ज़रिए ये जाना जा सकता है कि किसकी पहुंच कितने लोगों तक है और कोई भी गतिविधिति क्या रुप ले सकती है.’’ सरकार की दलील है कि जो जानकारियां सोशल मीडिया पर क्लिक करें सार्वजनिक रुप से मौजूद हैं केवल उन्हीं की निगरानी की जाती है. हालांकि तकनीक के जानकार कहते हैं कि भारत में प्राइवेसी से जुड़े क़ानून बेहद लचर हैं और फ़ेसबुक-ट्विटर का इस्तेमाल करने वाले ज्यादातर लोग अपनी निजी जानकारियां छिपाने जैसी तकनीकों से अनजान हैं.	अपनी वेबसाइट पर आपत्तिजनक सामग्री डालने को लेकर कार्टूनिस्ट असीम त्रिवेदी को भी गिरफ्तार किया गया था.

रजत गर्ग के मुताबिक़, “इंटरनेट को खंगालने और जानकारियां जुटाने का काम सॉफ्टवेयर करते हैं और जानकारियों को समझने और इन पर निगरानी का काम तकनीकी विशेषज्ञों की टीम. इससे ये देखा जा सकता है कि कि कौन से मुद्दे ज़ोर पकड़ रहे हैं और कौन लोग इन्हें लेकर सबसे ज़्यादा एक्टिव हैं. इन लोगों के सोशल नेटवर्क के ज़रिए ये जाना जा सकता है कि किसकी पहुंच कितने लोगों तक है और कोई भी गतिविधिति क्या रुप ले सकती है.’’

सरकार की दलील है कि जो जानकारियां सोशल मीडिया पर क्लिक करें सार्वजनिक रुप से मौजूद हैं केवल उन्हीं की निगरानी की जाती है. हालांकि तकनीक के जानकार कहते हैं कि भारत में प्राइवेसी से जुड़े क़ानून बेहद लचर हैं और फ़ेसबुक-ट्विटर का इस्तेमाल करने वाले ज्यादातर लोग अपनी निजी जानकारियां छिपाने जैसी तकनीकों से अनजान हैं.

अपनी वेबसाइट पर आपत्तिजनक सामग्री डालने को लेकर कार्टूनिस्ट असीम त्रिवेदी को भी गिरफ्तार किया गया था.

पारदर्शिता की कमी

ऐसे में सार्वजनिक मंच पर कई ऐसी जानकारियां उपलब्ध हो सकती हैं जो उन्हें पुलिस की आंख की किरकिरी बना दें.

साल 2012 में पूर्व शिवसेना प्रमुख बाला साहब ठाकरे की निधन के मौक़े पर बुलाए गए मुंबई बंद के ख़िलाफ़ फ़ेसबुक पर टिप्पणी करने वाली एक लड़की और उसकी पोस्ट को लाइक करने वाली उसकी दोस्त को रातोंरात गिरफ्तार कर लिया गया. पुलिस ने ये कार्रवाई एक स्थानीय शिवसेना नेता की शिकायत पर की थी.

कथित तौर पर संविधान का मज़ाक उड़ाने और अपनी वेबसाइट पर आपत्तिजनक सामग्री डालने को लेकर कार्टूनिस्ट असीम त्रिवेदी को भी गिरफ्तार किया गया. मीडिया में हुए हंगामे के बाद सभी लोगों को छोड़ दिया गया लेकिन भारत में अब तक इस तरह के कई ऐसे मामले सामने आ चुके हैं.

सूचना प्रौद्योगिकी क़ानून की धारा 66 कहती है कि इस तरह की कार्रवाई बेहद संवेदनशील और राष्ट्रहित से जुड़े मामलों में ही की जानी चाहिए. हालांकि धारा 66 की आड़ में सरकार और नेताओं के ख़िलाफ़ बोलने वालों की गिरफ्तारी सरकार की मंशा पर कई सवाल खड़े करती है.

इंटरनेट से जुड़े मुद्दों पर काम करने वाली संस्थाएं मानती हैं कि भारत में इंटरनेट और आम लोगों पर निगरानी रखने के मामले में सरकार की ओर से पारदर्शिता की बेहद कमी है.

'दुरुपयोग की संभावना'

द सेंटर फ़ॉर इंटरनेट एंड सोसाएटी से जुड़े प्रनेश प्रकाश कहते हैं, ''भारत में सूचना प्रौद्योगिकी और इंटरनेट से जुड़े क़ानूनों को अगर पढ़ें तो समझ आता है कि वो कितने ख़राब तरीक़े से लिखे गए हैं. इन क़ानूनों में स्पष्टता और जवाबदेही की गुंजाइश न होने के कारण ही उनका इस्तेमाल तोड़-मरोड़ कर किया जाता है.''

सोशल मीडिया के ज़रिए इंटरनेट पर सार्वजनिक रुप से बहुत कुछ हो रहा है. कुच्छेक मामलों को छोड़कर चीन जैसे देशों के मुकाबले अभिव्यक्ति की स्वतंत्रता को लेकर भारत सरकार ने अबतक कोई दमनकारी नीति नहीं अपनाई है. लेकिन समस्या ये है कि तकनीक की मदद से अगर दिन-रात निगरानी होगी और जानकारियां सामने आएंगी तो उनके दुरुपयोग की संभावना बढ़ जाती है. "

प्रनेश कहते हैं, ''साल 2011 में सरकार ने केंद्रीय मंत्रालयों और विभागों के लिए सोशल मीडिया से जुड़े दिशा-निर्देश जारी किए. इसका मक़सद था सरकारी विभागों को ये बताना कि सोशल मीडिया पर आम लोगों से कैसे जुड़ें. यही वजह है कि जब सरकार और पुलिस से जुड़े विभागों ने सोशल मीडिया लैब बनाए तो ज्यादातर लोगों ने समझा कि इनका मक़सद जनता की निगरानी नहीं बल्कि आम लोगों से जुड़ना है.''

तो मुंबई पुलिस का ये क़दम क्या आम लोगों और मानवाधिकार संगठनों के लिए ख़तरे की घंटी है ?

प्रनेश कहते हैं, “सोशल मीडिया के ज़रिए इंटरनेट पर सार्वजनिक रुप से बहुत कुछ हो रहा है. कुछ एक मामलों को छोड़कर चीन जैसे देशों के मुक़ाबले अभिव्यक्ति की स्वतंत्रता को लेकर भारत सरकार ने अब तक कोई दमनकारी नीति नहीं अपनाई है. लेकिन समस्या ये है कि तकनीक की मदद से अगर दिन-रात निगरानी होगी और जानकारियां सामने आएंगी तो उनके दुरुपयोग की संभावना बढ़ जाती है.”

For more details visit https://cis-india.org/news/bbc-uk-july-18-2013-parul-aggarwal-social-media-monitoring

‘Mobile’ voters may sway polls

praskrishna — 2014-03-05T11:55:24Z

BABALAL Patel’s tiny tea stall in Mumbai is a long way from Silicon Valley. It is not even that close to Bangalore, the Indian equivalent.

The article by Avantika Chilkoti was published in BDlive on March 5, 2014. Sunil Abraham is quoted.

But one night this month, this ramshackle shop became the venue for a social media experiment that highlights the hi-tech face of electioneering in India, the world’s largest democracy. A crowd gathered outside to watch two television screens showing a live broadcast with politician Narendra Modi as he answered questions the audience submitted by text message.

Similar "tea parties" were held across India, designed to ram home Modi’s humble background as a tea seller and his technological credentials. The nationwide event, organised by using mobile technology more commonly seen in US presidential campaigns, signals a shift in Indian politics.

For decades, political campaigns in India have centred around colossal rallies and billboard advertising. But a growing population of young people, rising internet use and the ubiquity of cellphones mean this year’s battle is playing out equally fiercely online.

"We are moving far ahead of saying that we are building ‘likes’ on social media," says Arvind Gupta, head of information technology and social media for the Bharatiya Janata Party (BJP).

"Organisation is being done using digital. So if I’m going to tell everybody there’s an event tomorrow, it can be posted on Facebook, websites, on SMS, on WhatsApp, though the real meeting is happening on the ground."

These techniques, which became familiar during the Arab uprisings of North Africa, are an increasingly important part of communication strategy ahead of a national election that must be held in the next three months, and of which the outcome many believe will be close.

Gupta believes parties are fighting what he calls a "postmodern election" for up to 160 — largely urban — seats out of a total of 543. More than half the 50-strong team working on communications for the BJP are dedicated to digital campaigning.

India’s internet user base reached a point of inflection last year, exceeded 200-million. While that is a fraction of the 1.3-billion population, prompting many to question the power of social media, use is far greater among urban and young voters, millions of whom will be eligible to vote for the first time.

"Social media is suddenly becoming important, not for all constituencies, but for urban constituencies, because for the first time the urban youth and the educated class are very much glued into the election and showing interest," says Rajeeva Karandikar, a statistician and election analyst.

Modi, chief minister of Gujarat, has adapted particularly quickly to the changing environment. He captured the public imagination by using holograms to address rallies and Google Hangouts to interact with the diaspora. He has 3.4-million Twitter followers and more than 10.6-million "likes" on his Facebook page, thanks in part to a slick social media team led by high-profile technology entrepreneurs.

By contrast, Rahul Gandhi, the reticent, undeclared candidate for the incumbent Congress party, does not even have a verified Twitter account.

Some were disappointed by low attendance at the national "tea parties", but the events were lauded for being interactive and, perhaps most important in a country where newspaper readership remains high, grabbed column inches in the press. The audience could speak directly to Modi at venues with a two-way video link and the footage was immediately available on YouTube.

"While answering each question, Modi has a point of view," says Pratik Patel, 28, a chartered accountant who organised the event at his grandfather’s tea shop. "He doesn’t have two ways of looking at the same thing — this helps him to be more decisive and forward thinking."

Social media provide swathes of information to India’s political parties, as they copy the sophisticated data analysis used by US President Barack Obama’s campaigns.

From its offices in suburban Mumbai, digital marketing group Pinstorm tracks social media discussions at constituency level and identifies significant supporters or critics. It describes the service as an early warning system or "social radar", which allows parties to mobilise workers rapidly to oppose or support a point of view.

Sceptics argue, however, that social media have insufficient traction in India to affect results of the coming poll. But the size of the user base does not reflect its full power. Educated, influential Indians use these digital networks and the online debate shapes views in traditional media that reach a wider audience.

"The theory is that since the elites are connected and have more time to spare on social media, let us use social media and the internet more generally to influence discourse through these elites," says Sunil Abraham, executive director for the Bangalore-based Centre for Internet and Society. "It’s an indirect route to the vote."

However, an adviser to the Obama campaign warns that, given differences in funding and the environment, India’s politicians should be wary of using the US presidential race as a model. This year, a simpler technology may prove the best tool for campaigns in India: the cellphone.

"Folks look to the Obama campaign for this sort of stuff," says Ethan Roeder, who worked on data for the 2008 and 2012 US presidential campaigns. "But a lot of these international campaigns would do best looking elsewhere for a model.… No campaign in the history of the world has ever spent that much money to elect a single individual to a single office."

India’s version is markedly cheaper, thanks to the roadside chai wallahs and armies of volunteers, pulling in the new breed of voters.

"I have never attended a political rally in my entire life," says Patel, who helped to organise Modi’s nationwide "tea party". "If people want to connect with me they need to connect with me on social media or via e-mail."

For more details visit https://cis-india.org/news/bd-live-avantika-chilkoti-march-5-2014-mobile-voters-may-sway-polls

2014 showed the power of Twitter, now every Indian politician wants a handle

praskrishna — 2016-04-20T02:33:00Z

Twitter is fast turning into an effective political tool. As political parties fight another round of electoral battles, a new survey on the 2014 general elections states that those who tweeted well, fared well.

The article by T.V. Jayan, Smitha Verma,Sonia Sarkar and V. Kumara Swamy quoted Sumandro Chattapadhyay. Click to read the original published by Telegraph on April 10.

Clean image? Tick. Right caste? Tick. Money to fund an election? Tick. Good rapport with the top brass? Tick. But no followers on Twitter or other social media sites? Sorry, then you are not going to get a ticket for the Uttar Pradesh Assembly polls next year, says Bharatiya Janata Party president Amit Shah.

There was a time when Twitter was what little old ladies – purportedly – did. Now it’s a veritable tool for politicians. As states go for Assembly elections this summer, politicians and their parties are tweeting like never before.

And perhaps rightly so, for a recently published study of the 2014 general elections indicates that the more you tweet, the brighter are your chances of winning. The BJP’s victory in 2014 – which came riding a social media wave – seems to have spurred other parties on.

Twitter, for those who came in late, is the micro-blogging social site that allows you to post, repost and comment on anything under the sun. These days, Twitter in India is abuzz with electoral comments and speculation.

Hashtags related to state elections have been dominating the site. The four major players in Bengal – the Trinamul Congress (TMC), the Communist Party of India (Marxist), the Congress and the BJP – have been giving updates about rallies, poll plans and issues. In Assam, the 81-year-old Congress chief minister, Tarun Gogoi, has started tweeting, too. His posts are mostly about his achievements and critical reviews of the BJP’s poll promises.

The CPI(M), which launched its Twitter handle only in February 2014, now has more than 20,000 followers, marginally more than the TMC’s approximately 19,500 followers. Party general secretary Sitaram Yechury is a relentless tweeter – posting comments on issues that range from fuel price hikes to drought and foreign policy. Other senior party leaders such as West Bengal state secretary Surya Kanta Mishra and Mohammad Salim in Bengal and Pinarayi Vijayan in Kerala have been giving regular updates of the party’s campaign on Twitter and Facebook.

“Twitter gives political organisations the ability to broadcast information on a worldwide stream (not just their subscribers), join any ongoing debates and discussions and have a two-way interaction with the public during political processes and campaigns,” notes the study – The 2014 Indian elections on Twitter: A comparison of campaign strategies of political parties. The study, conducted by researchers from the department of communications, University of California, Davis, and Nanyang Technological University, Singapore, was recently published online in the journal Telematics and Informatics.

India is the third largest user of Twitter in the world, with an estimated 23.2 million active users, up from 11.5 million in 2013. Market researcher group Emarketer estimates that Twitter will have around 40 million users in India by 2018.

That is a sizable number. No surprise then that political parties are reaching out to voters with the help of social media arms such as Twitter.

“Twitter is an important platform for the Congress to reach out to a certain section but the content has to be important,” agrees Congress leader Sachin Pilot, who joined Twitter in March 2014, but started tweeting actively four months ago. “We joined the medium late but we are using it positively and not to spread exaggerated promises or look at short-term gains,” he says.

Indeed, the Congress has been greatly outpaced by BJP in the race for tweets. According to the University of California study, the BJP posted 80,981 tweets during the 2014 elections, far ahead of any of the other political parties. The Aam Aadmi Party (AAP) came next with 7,980 tweets, followed by the TMC with 3,990 and the Congress with 2,890. The CPI(M) had 402 tweets.

“The 2014 general elections was the first time social media was being used for electoral campaigning in India and hence the disparity in usage between parties,” says Saifuddin Ahmed, the corresponding author of the study. “The next general elections would be a different game as most of the parties would be well-prepared going by the success of BJP’s 2014 social media campaign.”

The study found that the BJP’s Twitter feed dealt with campaign updates (28 per cent) and criticism of other political parties or moves (24 per cent). It also posted the second-highest in proportion and the highest in absolute numbers of self-promotion tweets (19 per cent as against AAP’s 35 per cent).

“We strongly believe that a message is effectively sent across when one has a credible message, a credible messenger and also a credible tool of communication. And Twitter is a credible tool,” asserts Dilip Pandey, AAP’s head of communications.

The study says the BJP often tweeted the words “thank you” while the Congress’s pet phrases included “Gandhi Gandhi” (in a single tweet). AAP used old emotional slogans such as ” Satyamev Jayate” and “Azaadi ladai”.

It concludes that the winning party’s electoral success [in 2014] is significantly associated with its use of Twitter for engaging voters.

“The BJP’s primary purpose was to use Twitter as a broadcasting medium, and they tweeted their party messages as shareable content, such as images, which users could share in their personal networks,” Ahmed points out.

Not surprisingly, others are embracing Twitter. In Maharashtra, the BJP state unit campaigned extensively on social media for Assembly elections – and ended up forming the government in the state.

“A tweet helps in changing mindset and perception. The urban population which never voted for BJP was targeted through Twitter to present the vision of our party,” says Jiten Gajaria, BJP social media head during Maharashtra elections.

Elsewhere, too, political leaders have been jumping on to the Twitter bandwagon. Nitish Kumar joined Twitter in May 2010, but remained almost inactive for most of his second term before springing back to life in 2015 before the elections. More than 95 per cent of his tweets were posted in the election year. There was even a question-answer-session with people on Twitter.

“Nitish ji in a way engaged with the media through his Twitter handle,” Janata Dal (United) spokesperson K.C. Tyagi says. “He would tweet something about the BJP or Modi and that became the talking point. The NDA was asked by the media to respond to the tweet.”

Modi joined Twitter in January 2009, and Kejriwal in 2011 before launching AAP. Among politicians, the two most active tweeters are Shashi Tharoor of the Congress and Derek O’Brien of the TMC. Rahul Gandhi’s first tweet was on May 7, 2015, about beginning a padayatra in Telangana’s Adilabad district.

Though a late entrant, the CPI(M), too, sees advantages of using the medium. “We don’t want to leave any stone unturned during the elections and being on Twitter is a part of the strategy,” says Rajya Sabha member Ritabrata Banerjee. “Although we don’t believe in hiring professionals, as the BJP does to prop itself up on Twitter, we believe people will follow us and listen to what we are saying.”

However, Sumandro Chattopadhyay, research director, Centre for Internet and Society, Bangalore, is sceptical about linking electoral victories to Twitter usage.

“There are many variables such as Internet penetration, media device availability and media exposure. Rich states always perform better in these parameters,” Chattopadhyay says.

Politicians also stress that Twitter is just one of the tools of a campaign. “The social media is one part of a 360-degree electoral strategy. Twitter probably is only 10 degrees of the overall electoral strategy,” O’Brien states.

And not all politicians look at Twitter as the virtual equivalent of traditional campaigns.

“What we see on Twitter is exaggerated hysteria,” says a BJP leader who is also active on Twitter. “Twitter is a double-edged sword. It is an effective tool for putting your message to an expanding and bigger audience. But at the same time, we don’t know if what we are being told is true because we cannot verify the source.”

A member of the CPI(M)’s communications team stresses that traditional modes of campaigning still outrank social media campaigns. “We believe that as far as our connection with the people is concerned, there is no alternative to the traditional way of reaching out to the masses,” he says. “Twitter can only publicise what we do on the ground.”

In the final analysis, does popularity on Twitter translate into votes? Shah seems to believe so – he is not giving away tickets to BJP members if they don’t have enough followers on Twitter or Facebook. But the Twitter-savvy BJP leader, who seeks anonymity, doesn’t agree.

“It could be one of the factors to influence voters. Maybe a fraction of voters form their opinion based on what they see on Twitter. But it is certainly not the most decisive factor,” he says.

Meanwhile, as politicians battle it out, Twitter is making the most of the poll fervour. The site has said it will launch an exclusive emoji for the Tamil Nadu Assembly elections, which will come up on counting day in May. Did we just hear Twitter crow?

– T.V. Jayan, Smitha Verma,Sonia Sarkar and V. Kumara Swamy report.

For more details visit https://cis-india.org/internet-governance/news/the-telegraph-april-10-2016-2014-showed-the-power-of-twitter

'Full belief in fake texts shows cops not trusted'

Admin — 2018-06-26T01:21:04Z

Nilotpal Basu and Abhijeet Nath, an audio engineer and digital artiste, were beaten to death in Assam's Karbi Anglong last week based on rumours that they were kidnappers.

The article was published in the Times of India on June 18, 2018. Pranesh Prakash was quoted. Inputs from Kim Arora.

A manipulated WhatsApp video is said to be the source of the panic. While it is just the medium and not the reason behind the killings, WhatsApp, with its 250-million users in India, allows rumours to travel farther than ever before. "In many non-urban areas, such WhatsApp videos are the first form in which people encounter the internet on their phones. They don't always go online and verify them," says Jency Jacob, who runs the fact checking outlet Boom. This gullibility can't be explained just by class or education, he says. "Technology makes it easy to believe what you want to believe and spread it," says Jacob.

The spread of internet gives wings to rumours in pockets where kidnappings are a real fear. The states where lynchings have been reported are also among those with high figures for child abductions. Technology has helped rumours travel greater distances with greater impunity, says Pranesh Prakash, fellow at Centre for Internet and Society, recalling that child abduction rumours led to a lynching in Tamil Nadu in 2015 too, but this time, "such rumours have spread all over South India". And as the Karbi Anglong killings show, to Assam as well.

WhatsApp being an encrypted platform, police cannot trace the source of the rumourmongering. WhatsApp did not respond to TOI's queries on tracing origins of hate messages, but a spokesperson shared a statement saying they "block automated messages" and are educating people about spotting fake news and hoaxes.

In many cases, law enforcement has failed at a more basic level. Child abduction is a disturbing rumour, designed to provoke an emotional reaction, but other anxieties are at work too. "Rumours tend to escalate when there is a lack of official information, and clearly many feel what happens to them and their children does not get attention at higher levels," says sociologist Dipankar Gupta. It also points to a collapse in the state's credibility, he says. So, Gupta says, "there is no seeking of justice, only reprisal."

For more details visit https://cis-india.org/internet-governance/news/times-of-india-june-18-2018-full-belief-in-fake-texts-shows-cops-not-trusted