Centre for Internet and Society

Indian politicians yet to tap voters online: CIS’s Abraham

praskrishna — 2013-10-23T05:31:34Z

Sunil Abraham talks about the role online media will play in forthcoming elections and the behaviour of online readers of news.

The interview (taken by Venkatesh Upadhyay) was published in Livemint on October 22, 2013.

Sunil Abraham, 40, is executive director of the Centre for Internet and Society, a not-for-profit research organization that works on issues related to freedom of expression and privacy. Abraham was in New Delhi to speak on the impact of media, social media and technology on governance and democracy, organized by the Observer Research Foundation together with the Rosa Luxemburg Stiftung. On the sidelines of the conference, he talked about the role that online media will play in forthcoming elections as well the behaviour of online readers of news.

Edited excerpts from the interview:

How important will digital media be for the forthcoming elections?

I think the Internet in India is very different from, say, the one found in the US. So, our capacity to read from similar experience in their elections is limited. If you take the extensive exposure that the (Barack) Obama campaign had on the online space and the manner in which it supposedly helped the campaign, I don’t see that happening here.

Politicians and political parties very active on social media. You don’t think that will have an effect on elections?

I think the missing part of the equation till now is that there has not been any devising—to my knowledge—of targeting of voters through Facebook or Twitter. Our digital footprint leads to immense big-data opportunities, which I do not see politicians in India being able to exploit. Again, to give an example from the United States, there were certain instances there from where if you were member of a particular community, you could be targeted by political campaigns. Here, I don’t see that happening that easily.


Above: Sunil Abraham on the role of digital media in elections

So our politicians are wasting their time on social media?

Not entirely. In my view, one of the good things that the Internet does is that it has the capacity to democratize public opinion. One must also keep in mind that networks such as the ones available through social media are not homogenous. So nodes such as users who are opinion-makers and journalists are active on these networks, and so politicians can use these methods to reach out to more people.

Does the traditional media still have a role?
Of course. Traditional media is more likely to determine political outcomes in comparison to social media because most of the links that we see in social media are related to content that is created on traditional media. Now, of course, we can be sceptical of the role that traditional media plays in influencing the general mood of the country, but that is a different question.

Is there something peculiar about the manner in which readers interact with newspaper reports online?
I think one can usually see the comments section of some news sites littered with hurtful and hateful comments. So, some readers such as myself basically go through these comments to look at trolling and also sometimes for comic relief. But again, every news organization seems to be dealing with this differently. The Times of India, doesn’t, in my view, regulate its comments section. But one can see, say, in The Hindu, that readers’ comments are regulated and are usually very thoughtful.

Is there any particular reason why certain news readers respond the way they do?

Well, a part of the reason why people consuming news online comment and interact the way they do is that anonymity produces a level of freedom that allows people to be more brutal in their behaviour online.

At the same time, you can also see, in some instances, the chilling effects of surveillance, where people end up censuring their thoughts on issues. Of course, surveillance is not the answer. Societies need to deal with hateful threats on their own terms.

What will it take for politicians and public figures to get their message across, given the idiosyncrasies of the Indian digital media?
I think two components are crucial: trust and authenticity. For example, in the case of Wikipedia, there is an assumed amount of trust that the user has. The trust relationship between public figures who are active online and the public also is a two-way street. Politicians must also trust their common party members to use their social media presence as and when they want to. For example, why don’t they allow each and every member of the political party to man their Twitter handle for a day?

As for authenticity, the human mind can say whether an act by someone online is authentic or not.

Finally, what is your view on the role that larger Internet monopolies such as Facebook and Google are playing across the digital plane?

The Internet has also changed over the past 15 years. It used to be a decentralized network. Everybody was hopeful that it would have democratizing potential and, therefore, techno-utopianism was born. Now, it is increasingly clear that a small proportion of websites have 90% of the traffic and large corporations such as Google and Facebook play a significant role in configuring the attention economy. They are now also beginning to take this role very seriously themselves. In the case of Google, increasingly Google is using its power over the attention economy to play a role in the electoral process in India. They have been holding Google Hangouts and what they have been able to do is bring the public to the politicians.

Other concerns such as Facebook and Twitter through their walled-garden arrangements with telecom companies also play a similar role in configuring the attention economy. One is more innocuous—like the manner in which their algorithms are structured determining who shows up in their feeds.

For more details visit https://cis-india.org/news/livemint-venkatesh-upadhyay-october-22-2013-indian-politicians-yet-to-tap-voters-online

The quest for genuine clout on the internet

praskrishna — 2013-10-29T07:08:40Z

There is a lot of interest and speculation on the impact of social media on politics because of its amplification effects.

The article by Karthik Subramanian was published in the Hindu on October 13, 2013. T. Vishnu Vardhan is quoted.

There is no denying that it has overtaken the traditional media in certain facets of news - most notably when it comes to breaking news and that it provides grounds for expressing one's ideas unbounded.

But the marketing and the advertising world are only just coming to grips with the medium. (Twitter is set to launch its IPO soon and Facebook is going to increasingly face the need to monetize its services. The Web has a history of complaints where users have found it tough to different between user-generated content and 'promoted' content.)

In effect, the question of the “influence” that social media and its star patrons wield is still being assessed, especially in the loaded context of whether its proactive use would translate to votes in the upcoming Lok Sabha elections. Not only are the number of active social media users negligible in the Indian context, there are doubts on whether a 'cause and effect' scenario is possible.

There are two predominant points of view, while talking about the influence of social media campaigns on politics: One that closely reads the Facebook ‘likes’ and Twitter trends as an important measure of public pulse; and the other which dismisses any sort of influence that social media has on real and grass root level politics.

T. Vishnu Vardhan, a researcher at Bangalore-based Centre for Internet and Society, prefers the middle ground. “It is important to not ignore the growing popularity of social media in India with [telecom] service providers providing Facebook access at Rs. 1 for an entire day. However, I would refrain from seeing a direct correlation between a person's participation on social media to real-time events in society including politics.”

Propaganda fallacy

“In India and especially in Tamil Nadu it has been proved that the Propaganda Model is a fallacy. There is no simple formula, whether it be cinema of 1970s or the Social Media of the 2010s. There are too many factors and layers that influence real-time events.”

Companies around the world are trying to make sense of this 'Big Data' that people's digital lives are generating. And whilst individuals and even some clever campaigns make snap pronouncements based on superficial data and analysis, there are a few companies that are looking at it through the prism of complex algorithms and technology-enabled web crawling.

One such company Kochi-based startup Riafy Technologies is attempting to make sense of the digital noise in a broad sweeping sense looking at three domains: relational intelligence, predictive analysis and big data.

One of the their applications 'Movie Tarot' predicts the outcome of Friday releases at the movie box office, based on the digital traffic on the days preceding the release. Not every instance of praise or every denouncement is treated equally. Instead, they have an intelligent algorithm that they apply to predict the box office collections and the ultimate verdict. (They claim to have a fairly accurate track record thus far.)

The company's CEO John Mathew says there is a correlation between a person's online presence and behaviour in the real world. “This influence is significant in age groups of 18-34,” he says. “As for Lok Sabha elections, the 'social media influenced' voter turnout would be marginal when we look at the country as a whole, but this number would be substantial in the 'swing constituencies'.”

For more details visit https://cis-india.org/news/the-hindu-october-13-2013-karthik-subramanian-the-quest-for-genuine-clout-on-the-internet

Fragmentation in a Democracy : The Role of Social Movements and the Media

praskrishna — 2013-10-29T07:45:31Z

The Observer Research Foundation, Delhi, together with the Rosa Luxemburg Stiftung, Berlin, will be convening a Round-table on Fragmentation in a Democracy : The Role of Social Movements and the Media on October 16, 2013 at the Observer Research Foundation in New Delhi. Sunil Abraham is a speaker in the session on Impact of Media, Social Media & Technology on Democracy / Governance.

The round-table will examine the changing role of civil society as a political actor and also how this is being impacted by the Media and Social Media.

This round-table is being designed as a brainstorming session and therefore there will not be any formal written papers. Ideally, we will aim to have one or two prepared comments in each session to lay out the issues and a general discussion thereafter.

Agenda

10.00 10.05	Opening Remarks by Roundtable Chairperson:
10.05 11.45	Session 1: The Changing Role of Civil Society in a Democracy/Democratic Governance Trilochan Sastry, Founder and trustee, Association for Democratic Reform, Bangalore Chakshu Rai,/PRS Legislative Research Institute for Policy Research Studies, Delhi Paranjoy Guha Thakurta, Independent Journalist, Delhi Anand Kumar, Professor, JNU, Delhi
11.45 12.00	Tea/Coffee Break
	Session 2: The Impact of Media, Social Media & Technology on Democracy / Governance Sunil Abraham, CIS Bangalore Aditya Kalra, Thomson Rueters, Delhi R. Swaminathan, ORF, Mumbai Niranjan Sahoo, ORF, Delhi
13.45	Lunch

For more details visit https://cis-india.org/news/fragmentation-in-a-democracy

Google survey: 37% of urban Indian voters are online

praskrishna — 2013-11-07T10:41:46Z

Almost four out of every 10 urban voters (or 37%) in India are online, just a little less than the number (42%) that are undecided about whom they will vote for in the 2014 general elections, according to a survey by Google India and research agency TNS released on Tuesday.

This article by Anuja and Moulishree Srivastava was published in Livemint on October 8, 2013. Sunil Abraham is quoted.

To be sure, the two sets needn’t necessarily be mutually exclusive.

The Google-TNS survey said the biggest consideration for online urban voters is the political party (36%), followed by candidates (35%) with party leadership coming in a distant third at 17%. Only 11% of those surveyed said they would vote for a party based on its prime ministerial candidate.

The Election Commission estimates the total number of voters to be 725 million. According to provisional census data, out of India’s 1.21 billion population, 833 million live in rural India and 377 million in urban areas, Mint reported on 7 September.

Using the same proportions, the number of urban voters is around 225 million. And the number of those online, around 83 million.

However, there is no certainty that all these voters can be reached through digital media and be influenced to cast their votes for a party or a candidate. First-time voters, estimated from census data and adjusting for the fact that the survey was conducted in 2011, account for 149.36 million of the electorate.

The main opposition Bharatiya Janata Party (BJP) has already declared Gujarat chief minister Narendra Modi as its prime ministerial candidate.

While 45% of those surveyed said they would want to see more information on the Internet to help them make up their minds, 65% said they do not share their political views online.

According to Rajan Anandan, vice-president and managing director of Google India, while in the beginning of this year there were 150 million Internet users in the country, it is set to reach 200 million mark by year end.

The main opposition Bharatiya Janata Party (BJP) has already declared Gujarat chief minister Narendra Modi as its prime ministerial candidate.

While 45% of those surveyed said they would want to see more information on the Internet to help them make up their minds, 65% said they do not share their political views online.

	The main opposition Bharatiya Janata Party (BJP) has already declared Gujarat chief minister Narendra Modi as its prime ministerial candidate. While 45% of those surveyed said they would want to see more information on the Internet to help them make up their minds, 65% said they do not share their political views online. According to Rajan Anandan, vice-president and managing director of Google India, while in the beginning of this year there were 150 million Internet users in the country, it is set to reach 200 million mark by year end.

The main opposition Bharatiya Janata Party (BJP) has already declared Gujarat chief minister Narendra Modi as its prime ministerial candidate.

While 45% of those surveyed said they would want to see more information on the Internet to help them make up their minds, 65% said they do not share their political views online.

According to Rajan Anandan, vice-president and managing director of Google India, while in the beginning of this year there were 150 million Internet users in the country, it is set to reach 200 million mark by year end.

Modi remains the most Google-searched politician in India, and Congress vice-president Rahul Gandhi is second on the list. The BJP is the most searched political party, followed by the Congress.

The survey was carried out between March and September this year, covering 65 constituencies, 59 cities and 7,042 respondents—all registered voters who use the Internet.

Also on Tuesday, the Internet and Mobile Association of India (IAMAI) released a report showing that increasing spending on social media campaigns can swing 3%–4% of votes in 24 states where Internet usage is sizeable. Social media marketing can play a decisive role as a swing over 1% can change the outcome of elections, it claimed.

The number of social media users in urban India is set to reach 86 million in October this year, and 91 million by the end of this year, according to IAMAI. Political experts are, however, sceptical about the impact of the Internet and social media on the general elections next year. “There would be a little impact but to say that there would be a major effect of it would be a little difficult,” Abhay Kumar Dubey, a political analyst and fellow at the Centre for Study of Developing Societies, a Delhi-based think tank, said.

“We have seen social media’s impact as a mobilizing instrument for agitational purposes but it cannot be said whether it can play a role in voting preference.” Sunil Abraham, executive director of Centre for Internet and Society (CIS), too was sceptical about the impact of Internet usage on elections.

“Urban voters who are online make a small percentage of the voter base. It is not clear whether the sample size of the study was big enough to draw any significant conclusions. So far we have been told that the young urban voter does not always vote and he or she prioritizes a weekend getaway over participating in the general elections,” he said.

Abraham also said that the younger voting population does not vote according to any one trend. “Young people online are a representative subset of the general population divided across political preferences and ideologies. There is no evidence that they will vote as a block and will be extremely susceptible to social media based propaganda,” he added.

For more details visit https://cis-india.org/news/livemint-october-8-2013-anuja-moulishree-srivastava-google-survey-indian-voters-online

Election campaign: parties draw battle lines on media platforms

praskrishna — 2013-09-05T10:23:41Z

In the run-up to the 2014 polls, parties are drawing up media strategies that have a focus on young voters.

This article by Venkatesh Upadhyay was published in Livemint on August 26, 2013. Sunil Abraham is quoted.

Major national political parties have begun to sharpen and tweak their tools of public relations and media engagement in the run-up to the 2014 general election, with an eager nod towards a voters list that is expected to be packed by the young.

National parties currently in the process of shortlisting their advertising, public relations and mobile marketing agencies declined to share details.

“The advertising strategy will crystalize by January. We will go for multiple agencies,” said Manish Tewari, spokesperson for the Congress as well as minister for information and broadcasting.

According to people familiar with the selection process, JWT, Crayons Communications and Dentsu India, among others, are all in the race for the Congress business. Home-grown Crayons has worked closely with the Delhi government and Congress in the past.

Refusing to confirm the names on the shortlist, Tewari said it was a line-up of the “usual suspects”.

For social media, the Congress has engaged Delhi-based OMLogic, an online media marketing company, which helped create the website fekuexpress.com that seeks to highlight the supposedly braggart nature of the opposition Bharatiya Janata Party’s chief campaigner Narendra Modi.

The website ran contests in which winners received film tickets. OMLogic was among three shortlisted agencies from 22 that competed for the same account, a person familiar with the bid said. According to others aware of the developments, senior Congress leaders such as Digvijay Singh and Deepender Singh Hooda helped select the agencies.

OMLogic helps clients enhance their brands across platforms and creates social media applications for them. The company declined to comment for this story.

“I believe these elections will represent the first time that political parties will have a conscious media strategy,” said Sanjaya Baru, communications advisor to Prime Minister Manmohan Singh from 2004 to 2008.

	“By conscious I mean that political parties have acknowledged the role of mass media in getting their message across to voters. TV has taken the space of political rallies.” Baru said the media strategy for the coming elections was essentially focused on TV and social media as “both these platforms allow parties to reach out to large parts of the urban and semi-urban demographic”. Close to 60 million new voters have been enrolled for the 2014 election, of whom 17.6 million are 18-19 year-old first-timers. A study by the Iris Knowledge Foundation and Internet and Mobile Association of India (IAMAI) estimates the number of urban social media users to be around 78 million. The main users were in the age groups of 18-24 and 25-34 years.

“By conscious I mean that political parties have acknowledged the role of mass media in getting their message across to voters. TV has taken the space of political rallies.”

Baru said the media strategy for the coming elections was essentially focused on TV and social media as “both these platforms allow parties to reach out to large parts of the urban and semi-urban demographic”.

Close to 60 million new voters have been enrolled for the 2014 election, of whom 17.6 million are 18-19 year-old first-timers. A study by the Iris Knowledge Foundation and Internet and Mobile Association of India (IAMAI) estimates the number of urban social media users to be around 78 million. The main users were in the age groups of 18-24 and 25-34 years.

The Congress has already highlighted the role of social media in its communication strategy. The party held a special session on the use of social media by party members on 22 August that was addressed by minister of state for human resources Shashi Tharoor, and Manish Tewari. In a similar meeting last month, party members were briefed on how to comment on key issues, including the state of the economy, and personalities like Modi, who is also Gujarat chief minister.

It also launched an intranet software called Khidki (Hindi for window) for use by Congress members. According to party politicians, another important part of last month’s exercise was to identify young members who would make up a cadre of spokespersons that would then participate across news channels.

The BJP, meanwhile, has drafted Internet entrepreneurs B.G. Mahesh and Rajesh Jain to help the party with its social media operations. Acknowledging the role of social media in the party’s media strategy, BJP spokesperson Nirmala Seetharaman said, “Our exercise has already taken on board the position which the party enjoys on various social media. We only emphasized the content that such media ought to have,” she added.

Prominent members of the party, led by Modi, have large followings on social media. Modi’s Twitter account is followed by close to 2.1 million people.

Last week, the BJP launched india272.com that would “crowd source” suggestions by the electorate. It also launched a website where its members can upload “chargesheets” on the Congress-led United Progressive Alliance. Visitors to www.bjp.org/upachargesheet can also make use of different social media platforms such as Facebook, Twitter, YouTube and Flickr to register their complaints.

Some Internet activists are sceptical about such strategies. “The average Indian netizen is not that well equipped to critically analyse the content coming from so-called crowdsourced mechanisms,” said Sunil Abraham, executive director of the Centre for Internet and Society, a Bangalore-based Internet policy research organization. “I believe that social media might be one step removed from actual voters and might be more oriented towards opinion makers. In that sense social media (in India) behaves very differently from the way it has been used in the US.”

According to an online media expert familiar with the BJP’s social media campaign, the interactive nature of social media helps build up an image of transparency while making the party more accessible to a young audience that has been switching off television news.

In addition, social media allows political leaders to gauge public response quickly.

Ajay Maken, Congress general secretary and the man who heads the party’s communication strategy, pointed out in an article published this month that subjects that become influential on Twitter during the day tend to turn into full-fledged TV debates by the evening.

But political parties are not giving up on television channels just yet.

According to a report by consulting firm KPMG, the number of Indian households with TV sets is estimated to be 154 million, and is expected to grow to 173 million by 2017. TAM Media research estimated the number of TV households to be 123 million in 2009. Meanwhile, cable- and satellite-owning TV households has in the period 2009-2012 ballooned from 90 million to 126 million, according to TAM.

The Congress has issued guidelines to its members on how to behave on television. According to individuals familiar with the move, the party has also set up a research cell that informs Congress spokespersons about subjects that they are asked to speak on.

Congress members who participate in televised debates have been given strict orders to not go on air without a thorough understanding of the nuances of issues—provided to them by Congress researchers. For instance, spokespersons have been advised to rely on facts and be data-specific when confronted with the twin issues of Gujarat’s high-growth economy and Modi’s governance record.

In order to streamline the process, the party has come up with lists of speakers who are focused on specific issues. It has also constituted media cells in each state capitals with three units—spokespersons, social media cell and research —and a social media division for every urban centre with a population of at least a million.

The BJP has devised a similar strategy. Party spokespersons have been asked to mention chief ministers other than Modi if asked about the leadership for the 2014 elections. Arun Jaitley, in a interview to The Hindu, on 19 August had spoken about the possibility of there being close to 10 prime ministerial candidates in the BJP.

The BJP, which held a closed-door media workshop for party members last week, is also keen on research. “A lot of policy requires specialized understanding which is largely domain-specific. In that regard, members of our party will need to be prepared when they speak on such issues,” said spokesperson Seetharaman.

The Congress has already begun a television ads-blitzkrieg to trumpet its record in government. Begun in May, these ads have sought to showcase the fruits of the welfare state, including schemes aimed at the poor, such as theMahatma Gandhi National Rural Employment Guarantee Act, as well a long list of rights-based laws. One well-known ad tells the story of a fictional young woman named Priya who lives in a village but makes use of opportunities in education and improved electricity connections to become a successful entrepreneur.

For more details visit https://cis-india.org/news/livemint-august-26-2013-venkatesh-upadhyay-election-campaign

How Next-Gen Smartphone Users are Being Bought and Sold

praskrishna — 2013-09-05T10:48:18Z

After facebook and google, Twitter became the latest to buy millions of Indian smartphone users in July.

This article by Rohin Dharmakumar was published by Forbes India Magazine on August 13, 2013, and later mirrored in IBN Live on August 19, 2013. Sunil Abraham is quoted.

Now, the actual announcement was about how Twitter had partnered with Vodafone India to offer its services ‘free of cost’ to mobile subscribers for three months. It had already inked similar deals with Airtel and Reliance, according to Medianama, a digital media news site. Google and Facebook, too, announced such agreements during the past year, whereby mobile subscribers could use their service ‘free of cost’ through their phones.

Nothing is really ‘free’ on the web, which is why we have the adage: “If you’re not paying for it, you are the product”. So these large web companies are actually buying millions of first-time mobile internet users by paying off their respective mobile operators. Of India’s 137 million internet users, roughly 120 million access mobile internet.

Sunil Abraham, director of the Centre for Internet & Society in Bangalore, thinks India could be going down the Indonesia route. “If you ask the average Indonesian mobile user if he or she has internet access, they might say no. Ask them if they have Facebook or Twitter, and they’ll say yes!” Incidentally, 96 percent of Indonesians use social media, mostly from their phones.

Smaller competitors to Facebook, Google and Twitter who can’t afford to pay mobile operators on similar terms will find their competitiveness shrinking. Meanwhile, a large number of Indians will balk at paying for internet usage on their phones because the social networks are all ‘free’.

For more details visit https://cis-india.org/news/forbesindia-august-13-2013-rohin-dharmakumar-how-nextgen-smartphone-users-are-being-bought-and-sold

Facebook: Limiting access to social media can restrict freedom of speech

praskrishna — 2013-08-08T04:07:38Z

In its counter-affidavit to the PIL in the Delhi high court, Facebook has argued that limiting access to social media can limit an individual's freedom of speech and expression.

Kim Arora's article was published in the Times of India on August 1, 2013. Sunil Abraham is quoted.

The PIL, among other things, deals with the issue of minors accessing Facebook services, arguing that under the Indian Contract Act 1872, minors can't enter into a contract. The PIL will be heard next on Friday.

Last year, the UN Human Rights Council had passed a resolution declaring access to Internet as a human right. Facebook has argued making a similar point for access to social media. "The Internet is increasingly becoming a platform for citizens including minors to interact and voice their opinions and, therefore, a meaningful interpretation of the right to freedom of speech and expression would include the freedom to access social media," the counter-affidavit says.

"It can be argued that in a technologically mediated society, social media and communication infrastructure is essential to exercise freedom of expression," says Sunil Abraham, director, Bangalore-based Center for Internet and Society.

Cyber lawyer Pavan Duggal sees it as "hyperbole". "The issue still remains that a minor doesn't have the capacity to act under the Contract Act," he says. Lawyers say that if a contract is entered into for free service in exchange of personal information, it is a "consideration" (like cash or kind) under the Indian Contract Act 1872. The Act says, "All agreements are contracts if they are made by the free consent of parties competent to contract, for a lawful consideration and with a lawful object, and are not hereby expressly declared to be void." It then lists minors as incompetent to contract, and says, "The agreement, if any party is minor, is void ab initio." However, Abraham points out that "It is not an offence to enter a void contract."

To weed out fake profiles and children's profiles, the PIL, filed by former RSS ideologue K N Govindacharya, argues that "obligation is cast upon Facebook and other social networking sites to verify the authenticity of each and every subscribers (sic) which is mandatory for Mobile companies in telecommunication sector.

Mumbai-based professor of law Saurav Datta feels this sort of authentication could have serious privacy implications. "There is no way they can verify users without impinging on their privacy. The goal of the PIL is wrong. We need to protect children, not keep people out," says Datta.

Abraham says that a possible way to deal with this can be on the lines of Canadian privacy law where a privacy commissioner can raise such concerns with the service provider directly.

For more details visit https://cis-india.org/news/the-times-of-india-aug-1-2013-kim-arora-facebook-limiting-access-to-social-media-can-restrict-freedom-of-speech

You Have the Right to Remain Silent

nishant — 2013-07-22T06:59:53Z

Reflecting upon the state of freedom of speech and expression in India, in the wake of the shut-down of the political satire website narendramodiplans.com.

Nishant Shah's column was published in Down to Earth on July 17, 2013.

It took less than a day for narendramodiplans.com, a political satire website that had more than 60,000 hits in the 20 hours of its existence, to be taken down. A simple webpage that showed a smiling picture of Narendra Modi, the touted candidate for India’s next Prime Ministerial campaign, flashing his now trademark ‘V’ for ~~Vengeance~~ Victory sign. At the first glimpse it looked like another smart media campaign by the net-savvy minister who has already made use of the social web quite effectively, to connect with his constituencies and influence the younger voting population in the country. Below the image of Mr. Modi was a text that said, "For a detailed explanation of how Mr. Narendra Modi plans to run the nation if elected to the house as a Prime Minister and also for his view/perspective on 2002 riots please click the link below." The button, reminiscent of 'sale' signs on shops that offer permanent discounts, promised to reveal, for once and for all, the puppy plight of Mr. Modi's politics and his plans for the country that he seeks to lead.

However, when one tried to click on the button, hoping, at least for a manifesto that combined the powers of Machiavelli with the sinister beauty of Kafka, it proved to be an impossible task. The button wiggled, and jiggled, and slithered all over the page, running away from the mouse following it. Referencing the layers of evasive answers, the engineered Public Relations campaigns that try to obfuscate the history to some of the most pointed questions that have been posited to the Modi government through judicial and public forums, the button never stayed still enough to actually reveal the promised answers. For people who are familiar with the history of such political satire and protest online would immediately recognise that this wasn’t the most original of ideas. In fact, it was borrowed from another website - http://www.thepmlnvision.com/ that levelled similar accusations of lack of transparency and accountability on the part of Nawaz Sharif of Pakistan. Another instance, which is now also shut down, had a similar deployment where the webpage claimed to give a comprehensive view into Rahul Gandhi’s achievements, to question his proclaimed intentions of being the next prime-minister. In short, this is an internet meme, where a simple web page and a java script allowed for a critical commentary on the future of the next elections and the strengthening battle between #feku and #pappu that has already taken epic proportions on Twitter.

The early demise of these two websites (please do note, when you click on the links that the Nawaz Sharif website is still working) warns us of the tightening noose around freedom of speech and expression that politicos are responsible for in India. It has been a dreary last couple of years already, with the passing of the Intermediaries Liabilities Rules as an amendment to the IT Act of India, Dr. Sibal proposing to pre-censor the social web in a quest to save the face of erring political figures, teenagers being arrested for voicing political dissent, and artists being prosecuted for exercising their rights to question the state of governance in our country. Despite battles to keep the web an open space that embodies the democratic potentials and the constitutional rights of freedom of speech and expression in the country, it has been a losing fight to keep up with the ad hoc and dictatorial mandates that seem to govern the web.


Above is a screen shot from narendramodiplans.com website

We have no indication of why this latest piece of satirical expression, which should be granted immunity as a work of art, if not as an individual’s right to free speech, was suddenly taken down. The website now has a message that says, “I quit. In a country with freedom of speech, I assumed that I was allowed to make decent satire on any politician more particularly if it is constructive. Clearly, I was wrong.” The web is already abuzz with conspiracy theories, each sounding scarier than the other because they seem so plausible and possible in a country that has easily sacrificed our right to free speech and expression at the altar of political egos. And whether you subscribe to any of the theories or not, whether your sympathies lie with the BJP or with the UPA, whether or not you approve of the political directions that the country seems to be headed in, there is no doubt that you should be as agitated as I am, about the fact that we are in a fast-car to blanket censorship, and we are going there in style.

What happens online is not just about this one website or the one person or the one political party – it is a reflection on the rising surveillance and bully state that presumes that making voices (and sometimes people) invisible, is enough to resolve the problems that they create. And what happens on the web is soon going to also affect the ways in which we live our everyday lives. So the next time, you call some friends over for dinner, and then sit arguing about the state of politics in the country, make sure your windows are all shut, you are wearing tin-foil hats and if possible, direct all conversations to the task of finally finding Mamta Kulkarni. Because anything else that you say might either be censored or land you in a soup, and the only recourse you might have would be a website that shows the glorious political figures of the country, with a sign that says “To defend your right to free speech and expression, please click here”. And you know that you are never going to be able to click on that sign. Ever.

For more details visit https://cis-india.org/internet-governance/blog/down-to-earth-july-17-2013-nishant-shah-you-have-the-right-to-remain-silent

सावधान आपके प्रोफ़ाइल पर है पुलिस की नज़र!

praskrishna — 2013-07-31T04:10:37Z

जन लोकपाल, दिल्ली रेप केस और बाबा रामदेव के आंदोलनों में उमड़ी भीड़ से घबराई सरकारी एजेंसियां अब सोशल मीडिया पर कड़ी नज़र रखने के लिए मैदान में उतरी हैं.

This blog post by Parul Aggarwal was published by BBC on July 18, 2013. Pranesh Prakash is quoted.

अपनी तरह के एक पहले मामले में मुंबई पुलिस ने क्लिक करें फ़ेसबुक-ट्विटर और दूसरे सोशल मीडिया पर आम लोगों की राय और उनकी भावनाओं पर निगरानी रखने की शुरुआत की है.

साइबर अपराधियों और इंटरनेट पर क्लिक करें गड़बड़ियां फैलाने वालों के अलावा अब पुलिस की नज़र उन लोगों पर भी रहेगी जो राजनीतिक-सामाजिक मुद्दों पर सोशल मीडिया में जमकर बोलते हैं.

आम लोग बने मुसीबत?

पुलिस की मंशा है समय रहते ये जानना कि जनता किन मुद्दो पर लामबंद हो रही है और विरोध प्रदर्शनों के दौरान बड़े स्तर पर लोगों का रुझान किस तरफ़ है.

सोशल मीडिया मॉनिटरिंग का ये काम मार्च 2013 में शुरु किए गए मुंबई पुलिस के सोशल मीडिया लैब के ज़रिए किया जाएगा. मुंबई पुलिस के एक वरिष्ठ अधिकारी ने बीबीसी से हुई बातचीत में कहा, ''नौजवान आजकल फ़ेसबुक पर ख़ासे एक्टिव हैं, ये लोग नासमझ हैं और बात-बात पर उग्र हो जाते हैं. सोशल मीडिया लैब के ज़रिए हम ये देखते हैं कि कौन किस मुद्दे पर ज़्यादा से ज़्यादा लिख रहा है और किस तरह की प्रतिक्रिया दे रहा है.''

दिल्ली रेप केस हो या इस तरह के दूसरे पब्लिक मूवमेंट, पिछले दिनों ऐसे कई मामले हुए हैं जब पुलिस ये नहीं जान पाई कि लोग क्या सोच रहे हैं या कितनी हद तक और कितनी बड़ी संख्या में लामबंद हो रहे हैं. हमारा काम है सोशल मीडिया पर नज़र रखते हुए पुलिस को ये बताना कि लोग किन चीज़ों के बारे में बात कर रहे हैं किस तरह के मुद्दे ज़ोर पकड़ रहे हैं."
रजत गर्ग, सीईओ सोशलऐप्सएचक्यू

इस काम में पुलिस को तकनीकी मदद मिल रही है नैसकॉम और तकनीकी क्षेत्र की एक निजी कंपनी ‘सोशलऐप्सएचक्यू’ से.

सोशल मीडिया पर लामबंदी

सोशलऐप्सएचक्यू के सीईओ रजत गर्ग ने बीबीसी से हुई बातचीत में कहा, ''दिल्ली रेप केस हो या इस तरह के दूसरे पब्लिक मूवमेंट, पिछले दिनों ऐसे कई मामले हुए हैं जब पुलिस ये नहीं जान पाई कि लोग क्या सोच रहे हैं या कितनी हद तक और कितनी बड़ी संख्या में लामबंद हो रहे हैं. हमारा काम है सोशल मीडिया पर नज़र रखते हुए पुलिस को ये बताना कि लोग किन चीज़ों के बारे में बात कर रहे हैं किस तरह के मुद्दे ज़ोर पकड़ रहे हैं. ''

फ़ेसबुक-ट्विटर पर क्लिक करें निगरानी कोई नई बात नहीं लेकिन अब तक ये काम ज्यादातर मार्केटिंग कंपनियां ही करती आई हैं. लेकिन सोशलऐप्सएचक्यू जैसी कंपनियां जो कर रही हैं वो 'ओपन सोर्स इंटेलिजेंस' यानी सार्वजनिक स्रोतों से मिली संवेदनशील जानिकारियों को इकट्ठा करना है.

विशेष सॉफ्टवेयर्स की मदद

रजत गर्ग के मुताबिक़, “इंटरनेट को खंगालने और जानकारियां जुटाने का काम सॉफ्टवेयर करते हैं और जानकारियों को समझने और इन पर निगरानी का काम तकनीकी विशेषज्ञों की टीम. इससे ये देखा जा सकता है कि कि कौन से मुद्दे ज़ोर पकड़ रहे हैं और कौन लोग इन्हें लेकर सबसे ज़्यादा एक्टिव हैं. इन लोगों के सोशल नेटवर्क के ज़रिए ये जाना जा सकता है कि किसकी पहुंच कितने लोगों तक है और कोई भी गतिविधिति क्या रुप ले सकती है.’’ सरकार की दलील है कि जो जानकारियां सोशल मीडिया पर क्लिक करें सार्वजनिक रुप से मौजूद हैं केवल उन्हीं की निगरानी की जाती है. हालांकि तकनीक के जानकार कहते हैं कि भारत में प्राइवेसी से जुड़े क़ानून बेहद लचर हैं और फ़ेसबुक-ट्विटर का इस्तेमाल करने वाले ज्यादातर लोग अपनी निजी जानकारियां छिपाने जैसी तकनीकों से अनजान हैं.	अपनी वेबसाइट पर आपत्तिजनक सामग्री डालने को लेकर कार्टूनिस्ट असीम त्रिवेदी को भी गिरफ्तार किया गया था.

रजत गर्ग के मुताबिक़, “इंटरनेट को खंगालने और जानकारियां जुटाने का काम सॉफ्टवेयर करते हैं और जानकारियों को समझने और इन पर निगरानी का काम तकनीकी विशेषज्ञों की टीम. इससे ये देखा जा सकता है कि कि कौन से मुद्दे ज़ोर पकड़ रहे हैं और कौन लोग इन्हें लेकर सबसे ज़्यादा एक्टिव हैं. इन लोगों के सोशल नेटवर्क के ज़रिए ये जाना जा सकता है कि किसकी पहुंच कितने लोगों तक है और कोई भी गतिविधिति क्या रुप ले सकती है.’’

सरकार की दलील है कि जो जानकारियां सोशल मीडिया पर क्लिक करें सार्वजनिक रुप से मौजूद हैं केवल उन्हीं की निगरानी की जाती है. हालांकि तकनीक के जानकार कहते हैं कि भारत में प्राइवेसी से जुड़े क़ानून बेहद लचर हैं और फ़ेसबुक-ट्विटर का इस्तेमाल करने वाले ज्यादातर लोग अपनी निजी जानकारियां छिपाने जैसी तकनीकों से अनजान हैं.

अपनी वेबसाइट पर आपत्तिजनक सामग्री डालने को लेकर कार्टूनिस्ट असीम त्रिवेदी को भी गिरफ्तार किया गया था.

पारदर्शिता की कमी

ऐसे में सार्वजनिक मंच पर कई ऐसी जानकारियां उपलब्ध हो सकती हैं जो उन्हें पुलिस की आंख की किरकिरी बना दें.

साल 2012 में पूर्व शिवसेना प्रमुख बाला साहब ठाकरे की निधन के मौक़े पर बुलाए गए मुंबई बंद के ख़िलाफ़ फ़ेसबुक पर टिप्पणी करने वाली एक लड़की और उसकी पोस्ट को लाइक करने वाली उसकी दोस्त को रातोंरात गिरफ्तार कर लिया गया. पुलिस ने ये कार्रवाई एक स्थानीय शिवसेना नेता की शिकायत पर की थी.

कथित तौर पर संविधान का मज़ाक उड़ाने और अपनी वेबसाइट पर आपत्तिजनक सामग्री डालने को लेकर कार्टूनिस्ट असीम त्रिवेदी को भी गिरफ्तार किया गया. मीडिया में हुए हंगामे के बाद सभी लोगों को छोड़ दिया गया लेकिन भारत में अब तक इस तरह के कई ऐसे मामले सामने आ चुके हैं.

सूचना प्रौद्योगिकी क़ानून की धारा 66 कहती है कि इस तरह की कार्रवाई बेहद संवेदनशील और राष्ट्रहित से जुड़े मामलों में ही की जानी चाहिए. हालांकि धारा 66 की आड़ में सरकार और नेताओं के ख़िलाफ़ बोलने वालों की गिरफ्तारी सरकार की मंशा पर कई सवाल खड़े करती है.

इंटरनेट से जुड़े मुद्दों पर काम करने वाली संस्थाएं मानती हैं कि भारत में इंटरनेट और आम लोगों पर निगरानी रखने के मामले में सरकार की ओर से पारदर्शिता की बेहद कमी है.

'दुरुपयोग की संभावना'

द सेंटर फ़ॉर इंटरनेट एंड सोसाएटी से जुड़े प्रनेश प्रकाश कहते हैं, ''भारत में सूचना प्रौद्योगिकी और इंटरनेट से जुड़े क़ानूनों को अगर पढ़ें तो समझ आता है कि वो कितने ख़राब तरीक़े से लिखे गए हैं. इन क़ानूनों में स्पष्टता और जवाबदेही की गुंजाइश न होने के कारण ही उनका इस्तेमाल तोड़-मरोड़ कर किया जाता है.''

सोशल मीडिया के ज़रिए इंटरनेट पर सार्वजनिक रुप से बहुत कुछ हो रहा है. कुच्छेक मामलों को छोड़कर चीन जैसे देशों के मुकाबले अभिव्यक्ति की स्वतंत्रता को लेकर भारत सरकार ने अबतक कोई दमनकारी नीति नहीं अपनाई है. लेकिन समस्या ये है कि तकनीक की मदद से अगर दिन-रात निगरानी होगी और जानकारियां सामने आएंगी तो उनके दुरुपयोग की संभावना बढ़ जाती है. "

प्रनेश कहते हैं, ''साल 2011 में सरकार ने केंद्रीय मंत्रालयों और विभागों के लिए सोशल मीडिया से जुड़े दिशा-निर्देश जारी किए. इसका मक़सद था सरकारी विभागों को ये बताना कि सोशल मीडिया पर आम लोगों से कैसे जुड़ें. यही वजह है कि जब सरकार और पुलिस से जुड़े विभागों ने सोशल मीडिया लैब बनाए तो ज्यादातर लोगों ने समझा कि इनका मक़सद जनता की निगरानी नहीं बल्कि आम लोगों से जुड़ना है.''

तो मुंबई पुलिस का ये क़दम क्या आम लोगों और मानवाधिकार संगठनों के लिए ख़तरे की घंटी है ?

प्रनेश कहते हैं, “सोशल मीडिया के ज़रिए इंटरनेट पर सार्वजनिक रुप से बहुत कुछ हो रहा है. कुछ एक मामलों को छोड़कर चीन जैसे देशों के मुक़ाबले अभिव्यक्ति की स्वतंत्रता को लेकर भारत सरकार ने अब तक कोई दमनकारी नीति नहीं अपनाई है. लेकिन समस्या ये है कि तकनीक की मदद से अगर दिन-रात निगरानी होगी और जानकारियां सामने आएंगी तो उनके दुरुपयोग की संभावना बढ़ जाती है.”

For more details visit https://cis-india.org/news/bbc-uk-july-18-2013-parul-aggarwal-social-media-monitoring

Untangling the web of India's 'ungovernable' Net

praskrishna — 2013-04-16T06:06:20Z

India sells itself as a tech hub, outsourcing IT experts to the world. At home, it dreams of "equity on the Net." But millions remain unconnected and digital surveillance is on the rise.

This was published in Deutsche Welle on April 15, 2013. Sunil Abraham is quoted.

The Indian government has a dream. It dreams of the "Equinet" - a time when "there shall be equity on the Net."

"The Internet must not just be a platform for the privileged - the Internet must become an inclusive platform," India's communications minister Kapil Sibal says. "In fact, my vision is that the Internet should ultimately become the Equinet. In other words, all those, no matter which station in life they belong to, should have access to the Internet, and that can only happen if all the elements of the Internet are such that people can access them at affordable costs."

India has the third highest number of people on the Net, with about 150 million people connected.

But with a population of 1.2 billion, 150 million is not that many. Internet penetration languishes at around 10 percent, while in the United States and China - the top two countries in world rankings - Internet penetration is at 78 and 40 percent, respectively.

Like in America… in 1994

It's a fact that Google chairman Eric Schmidt highlighted on a recent tour of India, among other Asian countries.

"The Internet feels [in India] like in America in 1994," he says. "It is crucial for India to invest and enable fast fiber Internet connectivity within the country, between the country and the other countries."


While touring Asia, Schmidt said India seemed to have "rested on its laurels" after early success in the IT sector

You would think that connectivity would be better in India. The country prides itself on being a tech hub, with its centers of excellence in places like Bangalore. It has outsourced information technology specialists globally for over ten years.

Communications minister Sibal insists the government is investing where it can, saying India will connect 250,000 villages with fiber optics in the "next year or so."

"The networks should be in place, the fiber optics should be in place, [connectivity] should be efficient and of high speed, and above all, the access to handsets, which is really the key - unless handsets are affordable and accessible to ordinary people, you will not get the kind of penetration that you want from the Internet," he adds.

However, for some, there are even greater challenges for India than poor connectivity and bad infrastructure.

All eyes on you

In mid-March, police in India's financial capital Mumbai launched the country's first "Social Media Lab."

Mumbai police say they will use it to monitor and track "which topics are trending among the youth so [they] can plan law and order in a good way."

The Mumbai Social Media Lab comes amid concerns over "moral policing" of the Net by Indian authorities, and censorship - especially where comments involve political figures. The Times of India reports numerous requests by authorities to have content removed by Google and Twitter. There have also been arrests under the remit of a controversial section - 66A - of India's IT Act.

Sibal denies India wants to censor the Net. If people have been arrested under Section 66A of the IT Act, it's because police officials have either misread the law, or acted independently, he says.

"Yes, but I would say, from where does this emanate? Does it emanate with a complete understanding at the top?" asks V.C. Vivekanandan, director of the Institute of Global Internet Governance and Advocacy.


Indian communications minister Kapil Sibal says "Internet governance is an oxymoron"

"There are various, multiple layers of governance in a huge country like India, where people could be enthusiastic in their own way about thinking what is right and wrong," says Vivekanandan. "So, I don't really see censorship as such, but they would like to have discourse in a model which was pre-Internet."

Tracking private lives

But in other areas, India is showing itself to be very comfortable in the Internet age - and where it has its eyes fixed on the future.

"From what I can tell, the social media monitoring cell in Mumbai is perhaps one of the more benign components because it isn't keeping track of private communications," says Sunil Abraham, executive director of the Centre for Internet and Society (CIS) in Bangalore.

However, the Indian government plans to track everybody's online activities - that means anything that uses the Internet as a communication network.

"There are very many other projects like the unique identification (UID) and the National Intelligence Grid (NATGRID) that will keep track of private communications," says Abraham.

The UID is the Indian government's centralized biometric identity management system, which will connect more than 20 databases that 12 intelligence and law enforcement agencies will be able to access.

"These databases include banking records, telecommunications records and travel records [among other things]," says Abraham. "So, it's a very large scale attempt by the Indian government to place citizens under 360 degree blanket surveillance."

Internet governance is an oxymoron

But how these moves square with Sibal's vision of the Equinet is hard to see.


This Delhi laywer, Mohit Sharma, is one of only 11 percent of Indians who are connected to the Internet

The communications minister believes Indians will not be dissuaded from using the Net.

"The fact that 150 million people are on the Net is evidence of the fact that they are not scared, and if you go to Twitter today, there are more abuses on Twitter than perhaps you can find anywhere else in the world," says Sibal.

That doesn't necessarily mean that the government thinks this is a good thing. But Sibal insists he is against Internet governance - in fact, he says "Internet governance is an oxymoron."

"How can you govern something that cannot be governed? Because anybody can say anything on the Net," says Sibal. "So, there should be an element of self-regulation. Just as we interact with each other in civilized society, similarly people on the Net should also interact with each other with self-restraint."

But the CIS's Sunil Abraham isn't convinced.

"If one listens very carefully to what the minister says, he says you cannot regulate the Internet. But you can regulate what citizens do on the Internet," he says. "You can regulate what corporations do on the Internet. And you can also regulate what the government does on the Internet."

For more details visit https://cis-india.org/news/d-w-april-15-2013-untangling-the-web-of-indias-ungovernable-net

Regulating Social Media: Unrealistic, Impossible, Necessary?

praskrishna — 2013-04-30T16:50:13Z

The Press Council of India Chairperson Justice Markandey Katju calls for regulating social media, saying it will prevent offensive material coming into the public domain. But is it really necessary to regulate the social media? If yes, is it possible to do it?

This was published by NDTV on April 11, 2013.

NDTV aired a discussion by Ashwin S Kumar, Co-editor, Columnist, The Unreal Times; Kunal Majumder, Assitant Editor, Tehelka.com and Pranesh Prakash, Policy Director, Centre for Internet and Society on April 11, 2013 in response to Justice Katju's comments on bringing 'social media' under the Press Council of India.

Pranesh Prakash laid out four brief points:

'Social media' allows coffee house discussion and toilet wall scrawls to seem like print publications, but it's a mistake to treat it the same way we do print publications. The UK is now planning on using prosecutorial flexibility to refrain from prosecuting simple offensive speech on social media.
The same laws should apply online as they do offline (but how the apply, can differ), and that is currently the case. Most content-related offences in the IPC, etc., are offences online as well as offline.
Editors and journalists exist for most print publications and broadcast programmes, while that isn't true for most 'social media'. So guidelines applicable to the press mostly won't be applicable online.
Electronic publications (like Medianama, The Daily Dish, Huffington Post) which consider themselves engaged in a journalistic venture present a special problem that we do need to have a public conversation about.

Video

For more details visit https://cis-india.org/news/ndtv-video-april-11-2013-the-social-network-regulating-social-media-unrealistic-impossible-necessary

Vote: Will Social Media Impact the Election?

praskrishna — 2013-04-15T08:30:59Z

As India enters election mode, social media has become one of many platforms where possible prime ministerial candidates are being scrutinized.

The article by R. Jai Krishna was published in the Wall Street Journal on April 15, 2013. Sunil Abraham is quoted.

On top of the list are Rahul Gandhi and Narendra Modi, who recently acquired the Twitter monikers #Pappu (“naïve”) and #Feku (“boastful”), respectively, following a string of public appearances observers saw as evidence they will be leading their respective parties in the upcoming national election.

A recent study found that social media could influence the electoral outcome in as many as 160 out of 543 seats in the Lok Sabha, the lower house of Parliament.

(These are constituencies where 10% of the voting population uses Facebook, or where the number of Facebook users is higher than the winning candidate’s margin of victory at the last election.)

	“No contestant can afford to ignore social media in the next Lok Sabha elections,” argued the study, put together by IRIS Knowledge Foundation, a Mumbai-based research group, and the Internet and Mobile Association of India, a trade body. Others are more skeptical. “The study assumes that users will behave homogenously, which isn’t true,” says Sunil Abraham, executive director at the Bangalore-based Centre for Internet and Society. While calling the study’s findings “ambitious,” Mr. Abraham said it was important to recognize the political power of Facebook, which could be used as a social platform but also to “plan a revolution.” But India’s Internet penetration is low: only 150 million people out a population of 1.2 billion go online, according to the IRIS-IAMAI study. The study estimates the number of social media users in the country is around 62 million, and that it may increase up to 80 million by time of national elections, which have to happen by May 2014.

“No contestant can afford to ignore social media in the next Lok Sabha elections,” argued the study, put together by IRIS Knowledge Foundation, a Mumbai-based research group, and the Internet and Mobile Association of India, a trade body.

Others are more skeptical. “The study assumes that users will behave homogenously, which isn’t true,” says Sunil Abraham, executive director at the Bangalore-based Centre for Internet and Society.

While calling the study’s findings “ambitious,” Mr. Abraham said it was important to recognize the political power of Facebook, which could be used as a social platform but also to “plan a revolution.”

But India’s Internet penetration is low: only 150 million people out a population of 1.2 billion go online, according to the IRIS-IAMAI study. The study estimates the number of social media users in the country is around 62 million, and that it may increase up to 80 million by time of national elections, which have to happen by May 2014.

Indian political parties have started wising up to the power of online campaigning. Ahead of state elections in Uttar Pradesh last year, for instance, parties including the winning Samajwadi Party, Congress and the Bharatiya Janata Party turned to social media ranging from Facebook to YouTube as well as to blogs and smartphone apps to promote their candidates and their agenda.

For more details visit https://cis-india.org/news/wall-street-journal-april-15-2013-r-jai-krishna-vote-will-social-media-impact-the-election

Social media may influence 160 LS seats in 2014

praskrishna — 2013-04-15T07:13:52Z

Social media is likely to influence politics and elections in 160 of India’s 543 Parliament constituencies, making Facebook and Twitter users the nation’s newest voting bloc, a new study suggests.

This article by Zia Haq was published in the Hindustan Times on April 12, 2013. Sunil Abraham is quoted.

In these mostly urbanizing constituencies, social-media usage is now “sufficiently widespread” to influence the outcome of a general election slated for 2014, the study by IRIS Knowledge Foundation and supported by the Internet and Mobile Association of India (IAMAI), indicates.

On April 4, Congress scion Rahul Gandhi’s high-profile address to the Confederation of Indian Industry, a leading business forum, was trending topmost on Twitter in India that day, some posts by rivals mocking him.

A series of lectures by Gujarat chief minister Narendra Modi, a presumptive PM, this week too garnered strong social-media attention, with his and Gandhi’s supporters competing online to run the other down.

A deeply polarizing figure still, Modi is often accused of watching over a carnage that killed nearly 2000 people in 2002, mostly Muslims. Yet, he has pulled off a stunning online strategy to showcase Gujarat as India’s Guandong, a south China province with top GDP rankings and investment.

Research shows that social media is more persuasive than television ads. Nearly 100 million Indians, or more than Germany’s population, use the Internet each day. Of this, 40 million have assured broadband, the ones most likely to have at least one social media account.

“Unlike Obama, who used social media directly for votes, Indian politicians have tended to use it more to mould public discourse,” says Sunil Abraham, the CEO of The Centre for Internet and Society.

That is likely to change in 2014. Not surprisingly, Modi became the third politician globally, a fter Obama and Australian PM Julia Gillard, to host a political conference on Google+ hangout.

Chief ministers in states are also leveraging social media. Bihar has unveiled a re-branded campaign called, “Bihar ka haq” or Bihar’s Rightful Cause, on Facebook.

Social-media-impacted constituencies, according to the study, are those where Facebook users are more than the victory margin of the winner in the last Lok Sabha election, or where such users account for over 10% of the voting population.

For more details visit https://cis-india.org/news/hindustan-times-zia-haq-april-12-2013-social-media-may-influence-160-lok-sabha-seats-in-2014

Reply to RTI Application on Blocking of website and Rule 419A of Indian Telegraph Rules, 1951

praskrishna — 2013-03-21T07:58:12Z

The Department of Telecommunications sent its reply to an RTI application from the Centre for Internet and Society. The application was sent on December 27, 2012 with reference to blocking of websites and Rule 419A of the Indian Telegraph Rules, 1951.

To
Shri Subodh Saxena
Central Public Information Officer (RTI)
Director (DS-II), Room No 1006, Sanchar Bhawan
Department of Télécommunications (DoT)
Ministry of Communications and Information Technology
20, Ashoka Road, New Delhi — 110001

Dear Sir,
Subject: Information on Website Blocking Requested under the Right to Information Act, 2005

1. Full Name of the Applicant: Centre for Internet & Society

2. Address of the Applicant

Mailing Address: Centre for Internet and Society
194, 2־C Cross,
Domlur Stage II,
Bangalore 560071

3. Details of the information required

It has come to our attention that Airtel Broadband Services ("Airtel") and Mahanagar Téléphoné Nigam Limited ("MTNL") have recently blocked access to a number of domain sites for all their users across the country. Airtel has blocked Fabulous Domains (http://www.fabulous.com/), BuyDomains (http://www.buvdomains.com/) and Sedo (http://sedo.co.uk/uk/home/welcome/). MTNL has blocked Sedo (http://sedo.co.uk/uk/home/welcQme/). Subscribers trying to access this website receive a message noting "This website/URL has been blocked until further notice either pursuant to Court orders or on the Directions issued by the Department of Télécommunications". In this regard, we request information on the following queries under Section 6(1) of the Right to Information Act, 2005:

Does the Department have powers to require an Internet Service Provider to block a website? If so, please provide a citation of the statute under which power is granted to the Department, as well as the safeguards prescribed to be in accordance with Article 19(1)(a) of the Constitution of India.
Did the Department order Airtel or MTNL to block any or all of the above mentioned websites? If so, please provide a copy of such order or orders. If not, what action, if at all, has been taken by the Department against Airtel and MTNL for blocking of websites?
Has the Department ever ordered the blocking of any website? If so, please provide a list of addresses of all the websites that have been ordered to be blocked.
Please provide use the present composition of the Committee constituted under rule 419A of the Indian Telegraph Rules, 1951.
Please provide us the dates and copies of the minutes of all meetings held by the Committee constituted under rule 419A of the Indian Telegraph Rules, 1951, and copies of all their recommendations.

4. Years to which the above requests pertain: 2012

5. Designation and address of the PIO from whom the information is required

Shri Subodh Saxena
Central Public Information Officer (RTI)
Director (DS-II), Room No 1006, Sanchar Bhawan
Department of Télécommunications (DoT)
Ministry of Communications and Information Technology
20, Ashoka Road, New Delhi — 110001

To the best of my belief, the détails sought for fall within your authority. Further, as provided under section 6(3) of the Right to Information Act ("RTI Act"), in case this application does not fall within your authority, I request you to transfer the same in the designated time (5 days) to the concerned authority and inform me of the same immediately.

To the best of my knowledge the information sought does not fall within the restrictions contained in section 8 and 9 of the RTI Act, and any provision protecting such information in any other law for the time being in force is inapplicable due to section 22 of the RTI Act.

Please provide me this information in electronic form, via the e-mail address provided above. This to certify that I, Smitha Krishna Prasad, am a citizen of India.

A fee of Rs. 10/- (Rupees Ten Only) has been made out in the form of a demand draft drawn in favour of "Pay and Accounts Officer (HQ), Department of Telecom" payable at New Delhi.

Date. Monday November 26,2012
Place: Bengaluru, Karnataka

Below is the reply received from the Department of Telecommunications for the above RTI application

Government of India
Department of Télécommunications
Sanchar Bhawan, 20, Ashoka Road. New Delhi -110 001
(DS-CelI)

No. DIR(DS-II)/RTI/2009																		Dated:ll/01/2013

To,
Centre for Internet and Society,
No. 194, 2-C Cross,
Domlur Stage II,
Bangalore - 560 071

This has reference to RTI application dated 27/12/2012 with reference to Blocking of website and Rule 419A of Indian Telegraph Rules, 1951

In this regard it is submitted that Internet Service licensees are to follow the provisions of Information Technology Act 2000 as amended from time to time. Under Information Technology Act 2000, "Information Technology (Procedure and Safeguards for Blocking for Access of Information by Public) Rules 2009" were notified on 27/10/2009.(Annexure) Aforesaid notified rules describes the "Designated Officer" for the purpose of issuing direction for blocking for access by the public any information generated, transmitted, received, stored or hosted in any computer resource under subsection (2) of Section 69(A) of the ACT. Wide Gazette Notification dated 20/01/2010 Group Coordinator , Cyber Law division, Department of Information Technology has been authorized and designated as "Designated Officer".

As per the directions of Group Coordinator, Cyber Law division, under Information Technology Act 2000, instructions for blocking/ unblocking of websites/URLs are issued to Internet Service Licensees.

As per the available information no instruction to Internet Service Providers has been issued for Blocking of http://www.fabulous.com/, http://www.buydomains.com/, http://sedo.co.uk/uk/home/welcome/ and http://sedo.co.uk/uk/home/welcome/ as mentioned in your RTI application.

Copies of Blocking order for which blocking instructions issued by DoT are not being provided are not provided as per Clause 16 of "Information Technology (Procedure and Safeguards for Blocking for Access of Information by Public) Rules 2009" which says "Strict confidentiality shall be maintained regarding all the requests and complaints received and actions taken thereof."
With reference to information (Para 4 & 5 of RTI Aplication ) on Rule 419A of Indian Telegraph Rule, 1951 , the RTI is being forwarded to Dir (AS-III) & CPIO, DoT for providing the information.
The appeal, it any, may be made before Shri Nitin Jain, DDG(DS) & Appellate Authority, Department of Télécommunications, Room No. 1201, Sanchar Bhawan, 20 Ashoka Road, Nevy Delhi-110 001 within 30 days from the date of receipt of this letter.

Encl: As above
																							(Subodh Saxena) DIR (DS-II) 011-2303 6860 011-2335 9454

Copy to:

(I) Shri Rajiv Kumar, CPIO & Director (AS-III), DoT, New Delhi

NOTIFICATION
New Delhi, the 27th October, 2009

G.S.R. 781 (E). — In exercise of the powers conferred by clause (z) of sub-section (2) of section 87, read with sub-section (2) of section 69A of the Information Technology Act 2000 (21 of 2000), the Central Government hereby makes the following rules, namely:

Short title and commencement — (1) These rules may be called the Information Technology (Procedure and Safeguards for Blocking for Access and Information by Public) Rules, 2009.
(2) They shall come into force on the date of their publication in the Official Gazette.
Definitions. — In these rules, unless the context otherwise requires. —
(a) "Act" means the Information Technology Act, 2000 (21 of 2000);
(b) "computer resource" means computer resource as defined in clause (k) of sub-section (1) of section 2 of the Act;
(c) "Designated Officer" means an officer designated as Designated Officer under rule 3;
(d) "Form" means a form appended to these rules;
(e) "intermediary" means an intermediary as defined in clause (w) of sub-section (1) of section 2 of the Act;
(f) "nodal officer" means the nodal officer designated as such under rule 4;
(g) "organisation" means
(i) Ministries or Departments of the Government of India;
(ii) State Governments and Union Territories;
(iii) Any agency of the Central Government, as may be notified in the Official Gazette, by the Central Government
(h) "request" means the request for blocking of access by the public any information generated, transmitted, received, stored or hosted in any computer resource;
(i) "Review Committee" means the Review Committee constituted under rule 419A of Indian Telegraph Rules, 1951.
Designated Officer — The Central Government shall designate by notification in Official Gazette, an officer of the Central Government not below the rank of a Joint Secretary, as the "Designated Officer", for the purpose of issuing direction for blocking for access by the public any information generated, transmitted. received,, stored or hosted in any computer resource under sub-section (2) of section 69A of the Act.
Nodal officer or organisation.— Every organisation for the purpose of these rules, shall designate one of its officer as the Nodal Officer and shall intimate the same to the Central Government in the Department of Information Technology under the Ministry of Communications and Information Technotogy, Government of India and also publish the name of the said Nodal Officer on their website.
Direction by Designated Officer. — The Designated Officer may, on receipt of any request from the Nodal Officer of an organisation or a competent court, by order direct any Agency of the Government or intermediary to block for access by the public any information or part thereof generated, transmitted, received, stored or hosted in any computer resource for any of the reasons specified in sub-section (1) of section 69A of the Act.
Forwarding of requests by organisation. — (1) Any person may send their complaint to the Nodal Officer of the concerned organisation for blocking of access by the public any information generated, transmitted, received, stored or hosted in any computer resource:
Provided that any request other than the one from the Nodal Officer of the organisation shall be sent with the approval of the Chief Secretary of the concerned State or Union territory to the Designated Officer.
Provided further that in case a Union territory has no Chief Secretary, then, such request may be approved by the Adviser to the Administrator of that Union territory.
(2) The organisation shall examine the complaint received under sub-rule (1) to satisfy themselves about the need for taking of action in relation to the reasons enumerated in sub-section (1) of section 69A of the Act and after being satisfied, it shall send the request through its Nodal Officer to the Designated Officer in the format specified in the Form appended to these rules.
(3) The Designated Officer shall not entertain any complaint or request for blocking of information directly from any person.
(4) The request shall be in writing on the letter head of the respective organisation, complete in all respects and may be sent either by mail or by fax or by e-mail signed with electronic signature of the Nodal Officer.
Provided that in case the request is sent by fax or by e-mail which is not signed with electronic signature, the Nodal Officer shall provide a signed copy of the request so as to reach the Designated Officer within a period of three days of receipt of the request by such fax or e-mail.
(5) On receipt, each request shall be assigned a number along with the date and time of its receipt by the Designated Officer and he shall acknowledge the receipt thereof to the Nodal Officer within a period of twenty four hours of its receipt.
Committee for examinatlon of request.— The request along with the printed sample content of the alleged offending information or part thereof shall be examined by a committee consisting of the Designated Officer as its chairperson and representatives, not below the rank of Joint Secretary in Ministries of Law and Justice, Home Affairs. Information and Broadcasting and the Indian Computer Emergency Response Team appointed under sub-section (1) of section 70B of the Act.
Examination of request.— (1) On receipt of request under rule 6, the Designated Officer shall make all reasonable efforts to identify the person or intermediary who has hosted the information or part thereof as well as the computer resource on which such information or part thereof is being hosted and where he is able to identify such person or intermediary and the computer resource hosting the informalion or part thereof which have been requested to be blocked for public access, he shall issue a notice by way of letters or fax or e-mail signed with electronic signatures to such person or intermediary in control of such computer resource to appear and submit their reply and clarifications, if any, before the committee referred to in rule 7, at a specified date and time, which shall not be less than forty-eight hours from the time of receipt of such notice by such person or intermediary.
(2) In case of non-appearance of such person or intermediary, who has been served with the notice under sub-rule (I), before the committee on such specified date and time, the committee shall give specific recommendation in writing with respect to the request received from the Nodal Officer, based on the information available with the committee.
(3) In case, such a person or intermediary, who has been served with the notice under sub-rule (1), is a foreign entity or body corporate as identified by the Designated Officer, notice shall be sent by way of letters or fax or e-mail signed with electronic signatures to such foreign entity or body corporate and any such foreign entity or body corporate shall respond to such a notice within the time specified therein, failing which the committee shall give specific recommendation in writing with respect to the request received from the Nodal Officer, based on the information available with the committee.
(4) The committee referred to in rule 7 shall examine the request and printed sample information and consider whether the request is covered within the scope of sub-section (1) of section 69A of the Act and that it is justifiable to block such information or part thereof and shall give specific recommendation in writing with respect to the request received from the Nodal Officer.
(5) The designated Officer shall submit the recommendation of the committee, in respect of the request for blocking of information along with the details sent by the Nodal Officer to the Secretary in the Department of Information Technology under the Ministry of Communications and Information Technology, Government of India (hereinafter referred to as the "Secretary, Department of Information Technology").
(6) The Designated Officer, on approval of the request by the Secretary, Department of Information Technology, shall direct any agency of the Government or the intermediary to block the offending information generaled, transmitted, received, stored or hosted in their computer resource for public access within time limit specified in the direction:
Provided that in case the request of the Nodal Officer is not approved by the Secretary, Department of Information Technology, the Designated Officer shall convey the same to such Nodal Officer.
Blocking of Information in cases of emergency.— (1) Notwithstanding anything contained in rules 7 and 8, the Designated Officer, in any case of emergency nature, for which no delay is acceptable, shall examine the request and printed sample information and consider whether the request is within the scope of sub-section (1) of section 69A of the Act and it is necessary or expedient and justifiable to block such information or part thereof and submit the request with specific recommendations in writing to Secretary, Department of Information Technology.
(2) In a case of emergency nature, tne Secretary. Department of Information Technology may, if he is satisfied that it is necessary or expedent and justifiable for blocking for public access of any information or part thereof through any computer resource and after recording reasons in writing as an interim measure issue such directions as he may consider necessary to such identified or identifiable persons or intermediary in control of such computer resource hosting such information or part thereof without giving him an opportunity of hearing.
(3) The Designated Officer, at ihe earliest but not later than forty-eight hours of issue of direction under sub-rule 2, shall bring the request before the committee referred to in rule 7 for its consideration and recommendation.
(4) On receipt of recommendations of committee, Secretary, Department of Information Technology, shall pass the final order as regard to approval of such request and in case the request for blocking is not approved by the Secretary. Department of Information Technology in his final order, the interim direction issued under sub-rule (2) shall be revoked and the person or intermediary in control of such information shall be accordingly directed to unblock the information for public access.
Process of order of court for blocking of Information — In case of an order from a competent court in India for blocking of any information or part thereof generated, transmitted, received, stored or hosted in a computer resource, the Designated Officer shall, immediately on receipt of certified copy of the court order, submit it to the Secretary, Department of Information Technology and initiate action as directed by the court.
Expeditious disposal of request - The request received from the Nodal Officer shall be decided expeditiously which in no case shall be more than seven working days from the date of receipt of the request.
Action for non-compliance of direction by Intermediary — In case the intermediary fails to comply with the direction issued to him under rule 9, the Designated Officer shall, with the prior approval of the Secretary, Department of Information Technology, initiate appropriate action as may be required to comply with the provisions of sub-section (3) of section 69A of the Act.
Intermediary to designate one person to receive and handle directions — (1) Every intermediary shall designate at least one person to receive and handle the directions for blocking of access by the public any information generated, transmitted, received, stored or hosted in any computer resource under these rules.
(2) The designated person of the intermediary shall acknowledge receipt of the directions to the Designated Officer within two hours on receipt of the direction through acknowledgement letter or fax or e-mail signed with electronic signature.
Meeting of Review Commlttee — The Review Committee shall meet at least once in two months and record its findings whether the directions issued under these rules are in accordance with the provisions of sub-seclion (1) of section 69A of the Act and if is of the opinion that the directions are not in accordance with the provisions referred above, it may set aside the directions and issue order for unblocking of said information generated, transmitted, received, stored or hosted in a computer resource for public access.
Maintenance of records by Designated Officer — The Designated Officer shall maintain complete record of the request received and action taken thereof, in electronic database and also in register of the cases of blocking for public access of the information generated, transmitted, received, stored or hosted in a computer resource.
Requests and complaints to be confidential — Strict confidentiality shall be maintained regarding all the requests and complaints received and actions taken thereof.

FORM
(See rule 6(2))

A. Complaint

Name of the complainant: --_________________________________________________________________
(Person who has sent the complaint to the Ministry/Department/State Govt./Nodal Officer)
Address: ________________________________________________________________________________
________________________________________________________________________________
City: ______________________________ Pin Code: __________________
Telephone: ________________________ (prefix STD code)
Fax (if any): _______________________
Mobile (if any): ______________________
Email (if any): __________________________________

B. Details of website/computer resource/intermediary/offending information hosted on the website
(Please give details wherever known)
URL / web address: ____________________________________
IP Address: _______________________________________
Hyperlink: ________________________________________
Server/Proxy Server address: ________________________________________
Name of the Intermediary: _________________________________________
URL of the Intermediary: __________________________________________
(Please attach screenshot/printout of the offending information)
Address or location of intermediary in case the intermediary is telecom service provider, network service provider, internet service provider, web-hosting service provider and cyber cafe or other form of intermediary for which information under points (7), (8), (9), (10), (11) and (12) are not available.
___________________________________________________________
___________________________________________________________
___________________________________________________________
C. Details of Request for blocking
Recommendations/Comments of the Ministry/State Govt: ________________________
________________________________________________________________________
________________________________________________________________________
The level at which the comments/recommendation have been approved
(Please specify designation) ________________________________________________
Have the complaint been examined in Ministry / State Government: Y/N
If yes, under which of the following reasons it falls (please tick):
(i) Interest of sovereignty or integrity of India
(ii) Defence of India
(iii) Security of the State
(iv) Friendly relations with foreign states
(v) Public order
(vi) For preventing incitement to the commission of any cognisable offence relating to above
D. Details of the Nodal Officer, forwarding the complaint along with recommendation of the Ministry/State Govt. and related enclosures
Name of the Nodal Officer: ___________________________________________
Designation: ______________________________________________________
Organisation: _____________________________________________________
Address: ________________________________________________ _________

__________________________________________________________

City: __________________________ Pin Code: _________________
Telephone: ___________________________ (prefix STD code)
Fax (if any) _____________________
Mobile (if any) ______________________
Email (if any): ___________________________
E: Any other information:
F: Enclosures:

1.

2.

3.

Date Place Signature

[No. 9(16)J2004-EC]
N. RAVI SHANKER, Jt. Secy

3855GI/09-5

For more details visit https://cis-india.org/internet-governance/resources/reply-to-rti-application-on-blocking-of-website-and-rule-419a-of-indian-telegraph-rules-1951

Indian police set up lab to monitor social media

praskrishna — 2013-03-19T09:23:12Z

Mumbai police have set up India's first "social media lab" to monitor Facebook, Twitter and other networking sites, sparking concerns about freedom of speech online.

This was published by AFP on March 18, 2013. This was also carried in Global Post on the same day. Sunil Abraham is quoted.

A specially-trained team of 20 police officers will staff the lab, which was launched over the week end and will work around the clock to keep an eye on issues being publicly discussed and track matters relating to public order.

"They will work under Special Branch. They will monitor and find out which topics are trending among the youth so we can plan law and order in a good way," police spokesman Satyanarayan Choudhary told AFP on Monday.

In November police sparked outrage and fierce debate about India's Internet laws by arresting two young women over a Facebook post criticising the shutdown of Mumbai after the death of a local hardline politician.

The pair were arrested under laws including section 66a of the Information Technology Act, which forbids "sending false and offensive messages through communication services" and can lead to three years in jail.

The case followed several arrests across the country for political cartoons or comments made online.

Sunil Abraham, executive director of the Bangalore-based Centre for Internet and Society research group, said the "natural reaction" was to worry about the new police lab given the way the law has been used.

"Police in the last four years have acted in an arbitrary and random fashion, often using the IT Act to settle political scores," he told AFP.

"When there's no crisis for the police, proactively keeping an eye on what people are saying or doing is overkill," he said.

Choudhary said the lab was not set to censor comments, echoing a statement made by police commissioner Satyapal Singh at the launch.

"By reading the mindset of what people are writing on various modes of communication, we will try to provide better and improved safety and security to the Mumbai citizens," Singh said.

For more details visit https://cis-india.org/news/afp-march-18-2013-indian-police-set-up-lab-to-monitor-social-media