Centre for Internet and Society

India 'jihadi' web blocking causes anger

praskrishna — 2015-01-03T02:48:48Z

A government block on more than 30 high-profile websites has caused anger across India.

The story was published in BBC on January 2, 2015. It was also mirrored in the Puffington Post the same day. Pranesh Prakash is quoted.

India's Department of Telecoms ordered the blocking of the sites in order to prevent the publicising of "jihadi activities".

After considerable pressure, four of the sites - Weebly, Vimeo, Daily Motion and Github - were unblocked.

Officials said the other sites would have their blocks lifted if they complied with the "law of the land".

The Indian Ministry for Communication and Information Technology said in a statement: "It was stated that Anti National group are using social media for mentoring Indian youths to join the Jihadi activities."

It went on to say that the primary concern was that users posting material on the sites did not require any authentication, and that identities could be hidden.

The four websites that have been unblocked were said to have worked with the Indian government to address concerns - although it is unclear what changes, if any, have been made.

Some users were reporting that they were still unable to reach the apparently unblocked sites.

Pranesh Prakash, from the India-based Centre for Internet and Society, said: "Any intelligent person can see these sites don't incite terrorism."

'Many complaints'

Ahead of the ban lifting, a Vimeo spokeswoman said: "It is Vimeo's longstanding policy not to allow videos that promote terrorism, and we remove such videos whenever we become aware of them.

"We have not received notice from the Indian government concerning such videos and have contacted them requesting the blocking order to identify, and evaluate the video in question."

Many internet users in the country are angry that other sites remain blocked, in particular Pastebin - a site used for "dumping" text online anonymously - and The Internet Archive, a US organisation that offers a database of old websites.

The Internet Archive said on Twitter that it had received "many complaints" from users who were unable to access the service.

India has a history of sporadically blocking websites, or issuing warnings about online content.

In August 2012, 245 sites were blocked by the government in an attempt, it said, to quell violence.

For more details visit https://cis-india.org/internet-governance/news/bbc-january-2-2015-india-jihadi-web-blocking-causes-anger

I Just Pinged to Say Hello

nishant — 2013-11-30T08:36:02Z

A host of social networks find us more connected than ever before, but leave us groping for words in the digital space.

Dr. Nishant Shah's article was published in the Indian Express on November 24, 2013.

I am making a list of all the platforms that I use to connect with the large networks that I belong to. Here goes: I use Yahoo! Messenger to talk to my friends in east Asia. Most of my work meetings happen on Skype and Google Hangout. A lot of friendly chatter fills up my Facebook Messenger. Twitter is always available for a little back-chat and bitching. On the phone, I use Viber to make VoIP calls and WhatsApp is the space for unending conversations spread across days. And these are just the spaces for real-time conversation. Across all these platforms, something strange is happening. As I stay connected all the time, I am facing a phenomenon where we have run out of things to say, but not the desire to talk.

I had these three conversations today on three different instant-messaging platforms:

Person 1 (on WhatsApp): Hi.

Me: Hey, good to hear from you. How are you doing?

Person 1: Good.

Me (after considerable silence): So what's up?

Person 1: Nothing.

End of conversation.

Person 2 (On an incoming video call on Skype): Hey, you there?

Me: Yeah. What time is it for you right now?

Person 2: It is 10 at night.

Me: Oh! That is late. How come you are calling me so late?

Person 2: Oh, I saw you online.

Me: Ok….. *eyes raised in question mark*

Person 2: So, that's it. I am going to sleep soon.

Me: Ok…. Er…goodnight.

Person2: Goodnight.

We hang up.

Person 3 (pinging me on Facebook): Hey, you are in the US right now?

Me: Yes. I am attending a conference here.

Person 3: Cool!

Me: Umm… yeah, it is.

Person 3: emoticon of a Facebook 'like'. Have fun. Bye.

Initially I was irritated at the futility of these pings that are bewildering in their lack of content. I dismissed it as one of those things, but I realise that there is a pattern here. Our lives are so particularly open and documented, such minute details of what we do, where we are and who we are with, is now available for the rest of the world to consume, making most of the conversations seeking information, redundant. If you know me on my social media networks, you already know most of the basic things that you would want to know about me. And it goes without saying that no matter how close and connected we are, we are not necessarily in a state where we want to talk all the time. The more distributed our lives are, the more diminished is the need for personal communication.

And yet, the habit or the urge to ping, buzz, DM or chat has not caught up with this interaction deficit. So, we still seem to reach out, using a variety of platforms just to say hello, even when there is nothing to say. I call this the 'Always On' syndrome. We live in a world where being online all the time has become a ubiquitous reality. Even when we are asleep, or busy in a meeting, or just mentally disconnected from the online spaces, our avatars are still awake. They interact with others. And when they feel too lonely, they reach out and send that empty ping — just to confirm that they are not alone. That on the other side of the glowing screen is somebody else who is going to connect back, and to reassure you that we are all together in this state of being alone.

This empty ping has now become a signifier, loaded with meaning. The need for human connection has been distributed, but it does not compensate our need for one-on-one contact. In the early days of the cell phone, when incoming calls were still being charged, the missed call, without any content, was a code between friends and lovers. It had messages about where to meet, when to meet, or sometimes, just that you were missing somebody. The empty ping is the latest avatar of the missed call — in a world where we are always online but not always connected, when we are constantly together, but also spatially and emotionally alone, the ping remains that human touch in the digital space that reassures us that on the other side of that seductive interface and the buzzing gadget, is somebody we can say hello to.

For more details visit https://cis-india.org/internet-governance/blog/indian-express-november-24-2013-nishant-shah-i-just-pinged-to-say-hello

Huge outcry forces India to backtrack on social media data proposal

praskrishna — 2015-10-01T01:31:55Z

Govt retracts move after strongly negative reaction to 90-day message-saving policy

The article was published by Today on September 24, 2015. Pranesh Prakash has been quoted.

Responding to a chorus of withering criticism, Indian officials have withdrawn a draft policy on encryption that would have required users of social media and messaging apps to save plain-text versions of their messages for 90 days so they could be shared with the police.

The proposal, which many condemned as both draconian and impractical, came as an embarrassment days before Prime Minister Narendra Modi travels to Silicon Valley to try to attract investment and promote India as an emerging market for digital technology.

Mr Modi is an avid user of social media and has mobilised large networks of online activists during his party’s campaigns.

The government issued a statement on Tuesday saying the draft proposing that users save messages for three months had been withdrawn, as officials hurried to distance themselves from the idea.

“I wish to make it clear that it is just a draft and not the view of the government,” said Mr Ravi Shankar Prasad, the Minister of Communications and Information Technology.

Internet policy activists discovered the draft on a government website late last week and began to lampoon it online as “absurd”. One offered the example of an iPhone, which automatically encrypts messages.

“They can’t intentionally want people to copy and paste every message a person gets on their iPhone on to another device,” said Mr Pranesh Prakash, a policy director at the Center for Internet and Society in Bangalore.

The draft, which was put forward by a committee of unidentified experts in the Department of Electronics and Information Technology, also overlooked the fact that most Indians use mobile phones with very little storage space, said Mr Nikhil Pahwa, the editor of MediaNama.com, which covers digital media issues in India.

“It is incomprehensible how they would have expected users to keep their messages in plain-text format,” he said. “And I don’t think that anyone can argue that keeping data in a plain-text format makes it secure.”

An official in the Communications Ministry, who spoke on the condition of anonymity because he was not authorised to talk to the media, said the expert committee had been convened to formulate a policy on the “phenomenal rise” in encrypted communication over the Internet.

He said the committee had intended to require social media platforms and messaging apps, such as WhatsApp and Viber, to save plain-text versions of messages and did not intend to impose that burden on individual users.

“It was interpreted by the netizens as ‘you and I’,” the official said. He added that interpretation was misleading.

But that version of the requirement would also be “outrageous,” Mr Prakash said. For example, WhatsApp uses “end-to-end” encryption and does not save communications between users or have access to plain text, he said.

Mr Prakash said that as officials revised the proposal, the government should reach out to “experts in cryptography and human rights”.

“This is a very crucial combination of three rights: the right to security, the right to freedom of expression, and the right to privacy,” he said.

On television, spokesmen for Mr Modi’s Bharatiya Janata Party (BJP) found themselves debating their counterparts from the opposition Indian National Congress Party, one of whom remarked that “tomorrow they will start demanding that you videograph what has been going on in your bedroom for the past 90 days.”

The BJP’s national spokeswoman, Shaina Nana Chudasama, responded with some exasperation. “I don’t know why we have to have this hue and cry,” she said.

“Our Prime Minister believes in absolute freedom on social media. There is no question of our trying to come down heavily on the freedom of the public at large.” THE NEW YORK TIMES

For more details visit https://cis-india.org/internet-governance/news/today-september-24-2015-huge-outcry-forces-india-backtrack-social-media-data-proposal

How To Win Friends, FB Style

praskrishna — 2015-10-18T12:02:10Z

True to form—and Facebook—there was a warm, friendly and familial feel to Prime Minister Narendra Modi’s townhall meeting at Melon, California, with Mark Zuckerberg on September 27. Modi got emotional (yet again) while talking about his mother. Zuckerberg, the youngish founder of the world’s largest social networking site, got his parents to meet and pose with Modi.

The article by Arindam Mukherjee was published in Outlook on October 12, 2015. Sunil Abraham was quoted.

“The most amazing moment was when I talked about our families,” Zuckerberg wrote in a post, “and he (Modi) shared stories of his childhood....” That’s just the kind of stuff we would see and post on Facebook—the benign visage of a profitable, all-pervasive US-based corporation. (Needless to say, everyone who has worked on this story is a registered user).

Of course, we know Modi too is on Facebook. No other Indian politician has so effectively utilised the power of ‘likes’: and he has got 30 million. The problem with this chummy approach is that one could almost forget that the PM is also the supreme leader of a country that is Facebook’s second-largest market in the world with 125 million users. A few days earlier, Zuckerberg flew to Seattle to meet Chinese President Xi Jinping. Facebook is not present in China. “On a personal note, this was the first time I’ve ever spoken with a world leader entirely in a foreign language,” wrote Zuckerberg in another post.

In contrast, Modi and Zuckerberg were speaking the same language. In fact, they even jointly updated their profile picture on Facebook—wrapped in the shades of the Indian tricolour—to support the Modi government’s Digital India initiative. Millions of Indians followed suit. And that’s when the shit hit the internet—it was discovered that people supporting the Digital India campaign were also putting in a ‘yes’ vote for Facebook’s contentious initiative internet.org (free but restricted net access; see accompanying faqs for all the details). Immediately, Modi became a party to the raging debate in India over net neutrality. This is unfortunate as the Modi government is yet to put on paper its stand on net neutrality. The nervous reaction to this engagement is also a function of the new truism of our times—“with this government, you never know”.

What we do know is that the internet.org class name was built into the code for support for Digital India. Many experts feel this is not a coincidence; rather a clever ploy by Facebook to get the support of Indians and promote its internet.org initiative. This upset a vocal community of activists who see internet.org on the opposite camp. This led to the charge that Facebook was trying to influence the debate. Says Sunil Abraham, executive director with the Bangalore-based Centre for Internet and Society (CIS), “The moves by Facebook are quite juvenile as it is trying to use the Modi visit to further muddy the net neutrality debate. We should be concerned about Facebook trying to damage the debate in India to spin the PM’s participation in its own favour.” Of course, there are two sides to this debate. There are many people within the government who feel net neutrality is an elitist concern—increasing internet penetration, which Facebook and other such initiatives promise, is the way forward in a poor, unconnected country like India. “Today to talk about net neutrality is to talk about the 20 per cent who have access to the internet,” says telecom expert Mahesh Uppal. “It is unreasonable to dismiss out of hand anybody who offers free service to a subset of websites or services. Eventually, access to internet must come first before we talk about net neutrality.”

Facebook promoted internet.org along with Samsung, Nokia, Qualcomm, Ericsson, MediaTek and Opera Software, the aim being to provide free internet service to developing nations. India, obviously, is a hot target for Facebook. Facebook has a partnership with Reliance in the country; the free internet service will be available only to Reliance users and the free access will be limited to Facebook’s partner sites. The debate over internet.org too has picked up steam in India—big media companies like NDTV and Times of India have pulled out of it on these issues. While Facebook has stressed that internet.org will ensure that the internet reaches people who do not have access to it, there have been concerns that it will restrict internet access only to sites that are internet.org’s partners.

On its part, Facebook has been quick to refute the charge. A spokesperson in the US said, “There is absolutely no connection between updating your profile picture for Digital India and internet.org. An engineer mistakenly used the words ‘internet.org profile picture’ as a shorthand name he chose for part of the code.” The code was changed soon after. Despite repeated requests, representatives from Facebook India were unavailable for comment.

But the damage has been done. Many now openly question Facebook’s motives in India and whether they have been truthful or not. Given all this brouhaha, questions will naturally be raised about Modi’s alignment with Facebook. Digital India is many things—but obviously increasing net penetration is one its goals. “Now whatever he does on net neutrality, it will be seen in terms of whether it will benefit Google or Facebook. That is the risk he took. I would like to know why the diplomatic advisors took the risk of putting the PM in a bargaining position instead of a bonus at the end of a deal,” says Prof Narendar Pani, who teaches at the National Institute of Advanced Studies, Bangalore.

All this matters because the Modi government positions itself as digital-friendly, even though its moves on this front have been invasive (the push for Aadhar despite a legal sanction and increasing reports of monitoring digital conversations), and contradictory (the abortive porn and WhatsApp bans, among others). “The PM is going way beyond the e-governance plan to a stage where the government will just sit and watch people speaking. It is scary,” says internet activist Usha Ramanathan. She feels it doesn’t make sense to have companies like Google sharing ideas with the government while Indian people are being kept out of the loop. “And now Facebook will be joining that gang, it doesn’t make sense. What has Facebook done to get that privilege?” she asks.

Here again there is a carefully worded counter-argument. Former telecom entrepreneur and Rajya Sabha MP Rajeev Chandrashekhar says, “Net neutrality is a definition that would be made in the public domain. It will not be influenced by the PM’s engagement with Facebook and Mark Zuckerberg. Anyone who tries to mess with the definition of net neutrality will be met with a public outcry and judicial intervention.” The substance of this view is that Modi was within his rights to speak to corporations to further Digital India, or Make in India for that matter, and that there should be an open debate on the future direction of net neutrality.

Clearly, the political knives are out. “Either the prime minister is not being briefed properly or he does not read his brief properly,” says former UPA minister Manish Tewari. Arguing that governments should be discussing rules of engagement in cyberspace, and not stakeholders, he asks, “Is India comfortable with that construct especially when the bulk of the technology companies, the root servers which form the underlying hardware of the internet, are all based in the US, and one being in Europe?”

Although the government is yet to firm up its decision on net neutrality and a policy on it is yet to be announced, the debate has already acquired political colour in India, with the Congress and Aam Aadmi Party putting their weight behind the people’s voice. This is the first time that there has been a nation-wide upsurge of such an unprecedented size and magnitude on an internet policy. Says AAP’s Adarsh Shastri, “Facebook, Google etc are just tools. People can use them at will. To make them the mainstay of your programme for digital empowerment is to step on the civil rights and liberties of citizens. Doing this is a complete no-no. Let people access internet as they want is the way to go.”

A consultation paper floated by telecom regulator Telecom Regulatory Authority of India (TRAI) got almost 15 lakh responses from the Indian public in support of net neutrality. There was also strong opposition to zero rating platforms announced by telecom companies like Airtel which sought to provide free access to some websites on their platform in much the same way that internet.org proposes. And the reactions to the Facebook coding error are a pointer to what people in India think. Says Nikhil Pahwa, editor of Medianama and a leading net neutrality activist, “The reactions of the people to the Facebook event were heartening and showed that people are emotive and there is still mass support for net neutrality. The reaction to the TRAI paper was not a flash in the pan.”

Interestingly, a couple of months ago, a department of telecommunications committee had said that internet.org was a violation of net neutrality and should not be allowed. It will be difficult for Modi and the government to overrule that and give it full and free access in India. Internet experts feel that the engagement with India and Modi was a desperate move by Facebook to get numbers from India. Says internet expert Mahesh Murthy, “Facebook is pulling out all stops to get favour for internet.org and is desperate about it. If India says yes, many others will say yes, but if India says no, other countries will follow.”

Murthy says Facebook’s real problem is that it is finding it difficult to justify its price to earnings ratio as against its user numbers vis-a-vis Google which is much better in this respect. For this, it is desperately trying to get numbers, and with China banning Facebook, the only country left to get numbers is India. The massive electronic and print campaign at the cost of Rs 40-50 crore is a pointer towards this. He says everything about internet.org is about hooking Indians to it.

No wonder, Facebook has been cultivating Indian media. The Modi visit has also been tarnished by the news that Facebook paid for the travel and accommodation of journalists from three Indian newspapers and one magazine to go and cover the Facebook-Modi meeting and get favourable coverage. Says writer-activist Arundhati Roy, “Many journalists covering the event for the Indian media were flown in from India by Facebook. So were some who asked pre-assigned questions at the event. I don’t know who sponsored the crocodile tears and the clothes.” It is also quite strange that the entire display picture and source code controversy got almost no play in the national media which chose instead to talk about Modi’s speech and his tears.

All said and done, it is obvious that Facebook may be seeing India as an easy and vulnerable target which can be manipulated for its own advantage. Says Parminder Jeet Singh, executive director with IT for Change, an NGO working on information society, “India has low internet penetration and lots of people want to get on to the internet. There is low purchasing power but lots of aspiration. So the moment a free service is offered, a whole lot of people are likely to jump on it.” And that is something Facebook may be looking and aiming at.

Currently, three processes are on that will determine how India will look at net neutrality—one at the DoT, one at TRAI and a third one at a parliamentary standing committee. But given the massive people’s response net neutrality has got vis-a-vis TRAI’s paper and also during the present Facebook issue, the outcome is predictable. Or so it seems. There’s a lot of money power at stake. For now, millions of internet Indians have already voted with that dislike button. And then, governments move in mysterious ways.

For more details visit https://cis-india.org/internet-governance/news/outlook-india-october-12-2015-arindam-mukherjee-how-to-win-friends-fb-style

How The U.K. Got A Better Deal From Facebook Than India Did

praskrishna — 2016-11-18T01:56:49Z

The U.K.’s Information Commissioner’s Office (ICO) and India’s Karmanya Sareen shared a similar concern – how messenger application WhatsApp’s decision to share user data with parent Facebook is a violation of the promise of privacy.

The blog post by Payaswini Upadhyay was published in Bloomberg Quint on November 17, 2016. Sunil Abraham was quoted.

Last week, Facebook agreed to address the concerns of the ICO; in India, it didn’t have to.

WhatsApp: New Privacy Policy

In August 2016, WhatsApp issued a revised privacy policy that allowed it to share user information with parent company Facebook. Any user who didn’t want her information to be shared with Facebook had a 30-day period to opt out of the policy. Opting out meant that a user’s account information would not be shared with Facebook to improve ads and product experiences. But, there was a caveat.

The Facebook family of companies will still receive and use this information for other purposes such as improving infrastructure and delivery systems, understanding how our services or theirs are used, securing systems, and fighting spam, abuse, or infringement activities.
WhatsApp Support Team statement on its website

Facebook’s Commitment To ICO

The ICO decided to delve deeper into what Facebook intended to do with the WhatsApp user data. Elizabeth Denham, Information Commissioner, ICO stated in her blog that users haven’t been given enough information about what Facebook plans to do with the information, and WhatsApp hasn’t got valid consent from users to share the information.

I also believe users should be given ongoing control over how their information is used, not just a 30-day window.
Elizabeth Denham, Information Commissioner, ICO

Denham further elaborated ICO’s stand - that it’s important users have control over their personal information, even if services don’t charge them a fee.

We’ve set out the law clearly to Facebook, and we’re pleased that they’ve agreed to pause using data from U.K. WhatsApp users for advertisements or product improvement purposes.
Elizabeth Denham, Information Commissioner, ICO

The ICO has now asked Facebook and WhatsApp to sign an undertaking committing to better explaining to users how their data will be used, and to giving users ongoing control over that information. Additionally, the ICO also wants WhatsApp to give users an unambiguous choice before Facebook starts using that information and for them to be given the opportunity to change that decision at any point in the future. Facebook and WhatsApp are yet to agree to this, Denham stated.

If Facebook starts using the data without valid consent, it may face enforcement action from my office.
Elizabeth Denham, Information Commissioner, ICO

In the U.K., protections in the European Data Protection Directive have been incorporated into local law via the Data Protection Act 1998. The ICO is both the privacy regulator and the transparency (right to information) regulator, Sunil Abraham, executive director at the Centre for Internet and Society pointed out. The regulator can issue enforcement notices and also fine errant actors in the market place, he said.

This is a regulator with expertise, experience and teeth. Come May 25, 2018, the General Data Protection Regulation will come into force and this will give more comprehensive powers to the regulator to investigate and remedy cases like this. The regulator will take each principle from the Directive or Regulation and examine Facebook’s actions comprehensively before deciding on a response.
Sunil Abraham, Executive Director, Centre for Internet and Society

For example, if the regulator determines that the principle of choice and consent has not been complied with, it can force Facebook to reverse its decisions and provide greater transparency and clearer choices, Abraham added.

Karmanya Sareen’s Grievance

Back home in India, just two months ago, Karmanya Sareen, a WhatsApp user, argued before the Delhi High Court against the company’s new privacy policy. The argument was that WhatsApp’s August 2016 notice to its users about the proposed change in the privacy policy violated the fundamental rights of users under Article 21 of the Constitution. Article 21 promises protection of life and personal liberty.

Proposed change in the privacy policy of WhatsApp would result in altering/changing the most valuable, basic and essential feature of WhatsApp i.e. the complete protection provided to the privacy of details and data of its users.
Karmanya Sareen vs Union of India

The Delhi High Court struck down the Article 21 argument saying that the Supreme Court was still deliberating over including right to privacy as a fundamental right. It also pointed to WhatsApp’s 2012 Privacy Policy that allowed the company to transfer user information in case of an acquisition or merger with a third party. The 2012 policy also allowed WhatsApp to change the terms periodically.

Consequently, the Delhi High Court held that it is not open to the users now to contend that WhatsApp should be compelled to continue the same terms of service. However, the court gave WhatsApp two directions to protect users.

WhatsApp to delete from its servers and not share with Facebook or its group companies any information belonging to users who delete their account.

Users who continue to be on WhatsApp, their existing information up to September 25, 2016 cannot be shared with Facebook or any of its group companies.

Did The Delhi High Court Go Easy On Facebook And WhatsApp?

Apar Gupta, an advocate specializing in information technology, points out that the directions given by the Delhi High Court to WhatsApp did not contemplate any additional protection to a user than what was already provided by WhatsApp.

The Delhi Court essentially reproduced WhatsApp’s privacy policy. It did not compel or provide any additional safeguard.
Apar Gupta, Lawyer

Apar attributes this to the absence of a regulatory framework.

The lack of substantive safeguard and enforcement framework in India led to the Delhi High Court upholding WhatsApp’s new privacy policy.
Apar Gupta, Lawyer

Abraham added that the court did not examine the privacy policy from the perspective of data protection principles as would have been the case in EU or any other jurisdictions with a proper data protection law.

The court too admitted this in its order that there existed a regulatory vacuum in India and asked TRAI to look into the matter. Facebook did not respond to BloombergQuint’s query on whether it would implement its U.K. commitments in India as well.

For more details visit https://cis-india.org/internet-governance/news/bloomberg-quint-november-17-2016-payaswini-upadhyay-how-the-uk-got-a-better-deal-from-facebook-than-india-did

How Next-Gen Smartphone Users are Being Bought and Sold

praskrishna — 2013-09-05T10:48:18Z

After facebook and google, Twitter became the latest to buy millions of Indian smartphone users in July.

This article by Rohin Dharmakumar was published by Forbes India Magazine on August 13, 2013, and later mirrored in IBN Live on August 19, 2013. Sunil Abraham is quoted.

Now, the actual announcement was about how Twitter had partnered with Vodafone India to offer its services ‘free of cost’ to mobile subscribers for three months. It had already inked similar deals with Airtel and Reliance, according to Medianama, a digital media news site. Google and Facebook, too, announced such agreements during the past year, whereby mobile subscribers could use their service ‘free of cost’ through their phones.

Nothing is really ‘free’ on the web, which is why we have the adage: “If you’re not paying for it, you are the product”. So these large web companies are actually buying millions of first-time mobile internet users by paying off their respective mobile operators. Of India’s 137 million internet users, roughly 120 million access mobile internet.

Sunil Abraham, director of the Centre for Internet & Society in Bangalore, thinks India could be going down the Indonesia route. “If you ask the average Indonesian mobile user if he or she has internet access, they might say no. Ask them if they have Facebook or Twitter, and they’ll say yes!” Incidentally, 96 percent of Indonesians use social media, mostly from their phones.

Smaller competitors to Facebook, Google and Twitter who can’t afford to pay mobile operators on similar terms will find their competitiveness shrinking. Meanwhile, a large number of Indians will balk at paying for internet usage on their phones because the social networks are all ‘free’.

For more details visit https://cis-india.org/news/forbesindia-august-13-2013-rohin-dharmakumar-how-nextgen-smartphone-users-are-being-bought-and-sold

Here is why government twitter handles have been posting offensive and partisan messages

praskrishna — 2016-10-16T03:24:45Z

You have failed us big time Mr Kejriwal, for your petty political gains you can become headlines for Pakistani press,” read a tweet on October 5 from @IndiaPostOffice, the official twitter handle of the Indian postal service.

The article by Danish Raza was published in the Hindustan Times on October 15, 2016. Nishant Shah was quoted.

It was a reference to Delhi Chief Minister Arvind Kejriwal urging the Prime Minister to counter Pakistan’s propaganda over surgical strikes.

Within hours, India Post tweeted an apology saying that the account was hacked.

This is the latest in a series of opinions and statements posted from official twitter handles of government departments and bodies. Of late, the Twitter handles meant to broadcast information related to government programmes have appeared like personal accounts tweeting slander and criticism.

Last month, the Twitter handle of Digital India tweeted a poem in Hindi calling on the Indian Army to persistently fire at protesters in Kashmir.

In August, the Twitter handle of Startup India retweeted a post suggesting that the Indian Army should ‘take care’ of #Presstitutes, a reference to sections of Indian media critical of the government.

The tweets expose loopholes in the government’s social media policy and raise questions about the norms followed in the recruitment of social media professionals for ministries and government institutions.

Work in Progress

The process of adopting new tools is work in progress. While the government agencies are trying to leverage social media to enhance citizen engagement, for the vast majority of government bodies, it is unexplored territory. Babus who have traditionally been dealing in paperwork and file notings are overwhelmed to see hash tags and trends. With a tech- savvy Prime Minister at the helm, every government department is trying to increase its digital footprint. At the same time, they face the challenge of reinterpreting existing work ethics and codes of conduct and applying them to the use of social media. Ministries such as the Ministry of External Affairs, Information & Broadcasting and the Prime Minister’s Office which have cohesive programmes and big mandate, have separate social media wings of their own with well- defined protocols. But these are exceptions.

Overall, the government bodies lack social media guidelines for their own efforts or which others can learn from. According to Chinmayi Arun, executive director, Centre for Communication Governance, National Law University, Delhi, mistakes are bound to happen given that everyone is new to social media. But it should be non-negotiable that when anything is said using an official governmental handle, the government should take more responsibility than just saying ‘oops’. “One of course is a clear and unequivocal statement apologising and taking back whatever was said. However, it should take pro-active measures to train and test people who handle its public-facing accounts and publish a clear monitoring and accountability mechanism by which they can be called to account. It should not be open to anyone to misuse the government’s official handles in this manner,” said Arun.

One of the areas where the lack of sensitisation is apparent is the usage of the same mobile device for multiple twitter handles – the most common reason for such goof-ups cited by social media consultants attached to various government departments. “I believe these were inadvertently posted by people handling these accounts. It may neither have been their mandate nor their intention. It happens when the person has configured multiple twitter handles from the same device and ends up posting from the wrong account,” said Amit Malviya, BJP’s National Convener, IT.

The majority of ministries and government departments do not give phones to members of the social media teams. It is up to the individual to use his personal device or get an additional one to manage the professional handle (s). A mistake will happen if a comment which was to be posted from the personal handle is posted from the official handle.

Twitter Goof-ups from GoI Accounts

“Because of the personalised and individual nature of social media, it is easy to forget that they are representing an institution and not themselves when using these handles. This also suggests the lack of public usage training in these organisations, and the need to educate our public actors in using social media with more responsibility as office bearers of an institution rather than a personal expression or an opinion,” said Nishant Shah, co-founder of the Centre for Internet and Society, Bangalore.

Another issue is that access to the account is given to multiple people. “Each one of them brings their individual personality and politics to their operation of the handle,” said Shah.

Hiring Issues

Part of the problem lies in the fact that there is no standard protocol on who can access the twitter handle of Indian government bodies and how this person or team is hired.

A few ministries (example: the ministry of railways) have a team comprising of government employees and staff of private agencies handling their account. Others have outsourced the job to agencies.

During the campaigning for the 2009 election, political parties got outside expertise to mark their presence online. The selection parameters of social media consultants – established public relations firms in some cases and individuals in others – was not uniform.

Unlike the traditional public relations officers who are from the Indian Information Services cadre, the social media consultants were selected based on their expertise in the field, political affiliation, and proximity to a party or leader.

Those who started handling social media accounts of political parties and leaders included trolls and social media influencers. “Parties got youngsters who were politically motivated and willing to work for political parties. They became cheaper alternatives for social media experts,” said Ishan Russel, political communication consultant.

After the NDA came to power, almost every ministry outsourced its digital expertise to agencies. Many individuals who were earlier directly working with leaders and parties got back with them via agencies. “If an agency is looking for people to handle the twitter account or Facebook page of a certain ministry in the BJP government, then those who are politically inclined towards the BJP will apply for the vacancies and their chances of getting hired are also much higher than someone who is neutral or known to be an AAP sympathiser,” said Vikas Pandey, 32-year-old software engineer, who headed the “I Support Namo” campaign on Facebook and Twitter, as a volunteer for the BJP.

Last year, the Prime Minister felicitated more than a dozen social media enthusiasts, including Vikas. The move raised eyebrows because many felt that the government was encouraging trolls. “It illuminates the fact that trolls have found gainful employment in the Government of India. Also that the entire edifice of the centre is being taken over by woefully undereducated bigots,” said Swati Chaturvedi, senior journalist and author.

Agency, the Soft Target

Till the time the government staff is well versed with social media tools, attributing the mistakes to an ‘outside agency’ appears to be the norm.

In the case of the twitter goof-up involving Startup India, Commerce and Industry minister Nirmala Sitharaman blamed a private agency that was managing the account of Startup India. “The retweets were done by an employee of the agency hired by the department of industrial policy and promotion. The person assigned by the agency for this particular job is not decided by the department and is the sole prerogative of the agency,” she said.

S Radha Chauhan, CEO of National e-Governance Division, attributed the controversial post from Digital India’s twitter handle to an agency called Trivone. “The person responsible had mistakenly tweeted from the official handle what he wanted to tweet from his personal account,” said Chauhan.

Those familiar with the functioning of the government’s social media verticals say that agencies are mentioned to cover up for mistakes often committed by someone from the government staff. “When in crisis, blame the agency, is the thumbrule the government follows. The fact is that each twitter post is approved by the client before it is posted,” said a senior executive with a digital marketing firm attached to a ministry which has recently earned lot of praise for its social media initiatives.

Nishtha Arora, social media and digital consultant in a reputed ad agency, was handling a political account till very recently. She said that the client required her to just randomly tweet or RT to be heard by the followers of a tech-savvy minister and be his digital mouthpiece. “I often had to draft tweets which looked like press releases,” she said.

“Digital faux pas is blamed on to someone who might be an expert in the field but yet has to bow down to the client pressure so that their agenda for the day is met and the said government body or ministry remains in the news,” she added.

For more details visit https://cis-india.org/internet-governance/news/hindustan-times-danish-raza-october-15-2016-here-is-why-government-twitter-handles-have-been-posting-offensive-and-partisan-messages

Hacktivists deface BSNL website

praskrishna — 2012-12-14T05:20:56Z

The Bharat Sanchar Nigam Limited (BSNL) website, www.bsnl.co.in, was hacked and defaced on Thursday afternoon.

The article by Kim Arora was published in the Times of India on December 13, 2012. Sunil Abraham is quoted.

A message on the home page said the attack was carried out by the hacktivist group, Anonymous India, as a protest against section 66 A of the IT Act and in support of cartoonist Aseem Trivedi, on an indefinite hunger strike at Jantar Mantar since Dec 8 for the same. The website was restored around 7 pm.

Trivedi said he had received a call from Anonymous around 1.30 in the afternoon informing him that the website has been defaced. On being asked if such a form of protest was valid, Trivedi said, "When the government doesn't pay heed to people's protests against its laws and arrests innocent people for Facebook posts, then such a protest is absolutely valid."

For most of the afternoon and early evening, the BSNL website wasn't available directly. A cached version of the BSNL home page showed an image of cartoonist Trivedi with text that read "Hacked by Anonymous India. support Aseem trivedi (cartoonist) and alok dixit on the hunger strike. remove IT Act 66a databases of all 250 bsnl site has been d Hacked by Anonymous India (sic)". While this message was repeated over and over on the page, it ended with the line "Proof are (sic) here" followed by a link to a page containing the passwords to BSNL databases. BSNL officials were unaware of the attack until Thursday evening.

Late in the evening, Anonymous India tweeted from their account @opindia_revenge: "BSNL Websites hacked, passwords and database leaked... Anonymous India demands withdrawal of Sec 66A of IT Act."

In an open letter to the Government of India posted on alternate media website Kafila in June this year, Anonymous had explained they only carried out Distributed Denial of Service (DDoS) attacks on Indian government websites, which is different from the act of hacking per se.

Contrary views too exist. Sunil Abraham, executive director, Centre for Internet and Society, says the attack was unwarranted. "Speech regulation in India is not a lost cause, the Minister is holding consultations, MPs are raising the issue in Parliament, courts have been approached and there is massive public outcry on social media. Therefore I would request Anonymous India to desist from defacing websites," said Abraham. A group of MPs, including Baijayant Jay Panda from Odisha, are scheduled to present a motion in Parliament on Friday morning for the amendment of section 66A of the IT Act.

Last month, two young girls were arrested in Palghar, Maharashtra, for criticizing on Facebook the bandh that followed the death of Shiv Sena supremo Balasaheb Thackeray. Before that, Karti Chidambaram, son of finance minister P Chidambaram, took a man to court for commenting on his financial assets on Twitter. In both cases, the complainant 'used' section 66 A of the IT Act. The section and the Act have since come in for wide debate regarding freedom of speech.

For more details visit https://cis-india.org/news/times-of-india-india-times-december-13-2012-kim-arora-hacktivists-deface-bsnl-website

Govt tweaks enforcement of IT Act after spate of arrests

praskrishna — 2012-11-30T08:27:01Z

The government on Thursday tweaked the law to make it tougher for citizens to be arrested for online comments that are deemed offensive after recent arrests came in for heavy criticism by Internet activists, the media and other groups.

Surabhi Agarwal's article was published in LiveMint on November 29, 2012. Pranesh Prakash is quoted.

This took place just before the Supreme Court was to hear a public interest litigation seeking an amendment to the Information Technology (IT) Act.

Complaints under the controversial Section 66A of the IT Act, which criminalizes “causing annoyance or inconvenience” online or electronically, can be registered only with the permission of an officer of or above the rank of deputy commissioner of police, and inspector general in metro cities, said a senior government official.

The government, however, has not amended the terms in the section that are said to be vague and subject to interpretation.

The public interest litigation against Section 66A filed by student Shreya Singhal came up in chief justice Altamas Kabir’s court on Thursday. The matter will be heard on Friday.

Two girls near Mumbai were arrested last week for criticizing on Facebook the shutdown in the city for Shiv Sena chief Bal Thackeray’s funeral. Earlier in November, a businessman in Puducherry was arrested for comments made on Twitter against finance minister P. Chidambaram’s son Karti Chidambaram.

According to people present at the meeting of the cyber regulatory advisory committee on Thursday, the Union government will issue guidelines to states with respect to the compliance of the new enforcement rules soon. The people didn’t want to be named. An official said the move was not related to the case.

Pranesh Prakash, policy director at the Centre for Internet and Society think tank, said that while the change in the law is a step in the right direction and will eliminate a lot of frivolous complaints, more needs to be done to make the legislation specific.

Chief justice Kabir said the apex court was considering taking suo motu cognisance of recent incidents.

Singhal contended in her plea that “the phraseology of section 66A of the IT Act, 2000, is so wide and vague and incapable of being judged on objective standards, that it is susceptible to wanton abuse and, hence, falls foul of Article 14, 19 (1)(a) and Article 21 of the Constitution.”

She submitted that “unless there is judicial sanction as a prerequisite to the setting into motion the criminal law with respect to freedom of speech and expression, the law as it stands is highly susceptible to abuse and for muzzling free speech in the country.”

The PIL was argued by Mukul Rohatgi, who said in his opening remarks that Section 66A was vague. Terms such as “offensive” and “annoyance” should be clearly defined as the section is part of criminal law, he said.

Senior advocate Harish Salve, who was also present during the hearing, said India guaranteed the right to “annoy” and there was no need to have a separate law.

Salve, who is in the process of filing an intervention on behalf of some technology companies, added that the section needed to be narrowed to specifically cater to private messages sent electronically and not social media communications.

He said the existing law of defamation should suffice and could be extended to include electronic communications. According to a lawyer who is part of the team representing Singhal, the petition also demanded that the law be made non-cognisable so that the police can’t make an arrest without an order from a magistrate.

“There has been a lot of misuse and abuse of the law recently and we want it to be struck down absolutely and also the court to issue guidelines,” he said.

Apart from the incident at Palghar in Thane district involving the two girls, Singhal’s PIL referred to an April incident in which a professor of chemistry from Jadavpur University in West Bengal, Ambikesh Mahapatra, was arrested for posting a cartoon concerning chief minister Mamata Banerjee on a social networking site.

She also referred to the Puducherry case as well as the May arrests of two Air India Ltd employees, V. Jaganatharao and Mayank Sharma, by the Mumbai Police under the IT Act for posting content on Facebook and Orkut against a trade union leader and some politicians.

Singhal has sought guidelines from the apex court to “reconcile Section 41 and 156 (1) of the Criminal Procedure Code (CPC) with Article 19 (1)(a) of the Constitution” and that offences under the Indian Penal Code and any other legislation, if they involve the freedom of speech and expression, be treated as a non-cognizable offences for the purposes of Sections 41 and 156 (1).

Section 41 of CPC empowers the police to arrest any person without an order from a magistrate and without a warrant in the event that the offence involved is a cognizable offence. Section 156 (1) empowers the investigation by the police into a cognizable offence without an order from a magistrate.

The government official present at the cyber regulatory advisory committee said the expressions used in Section 66A had been taken from different statutes around the world, including the UK and the US.

“There has been a broad consensus that the parameters of the law concerned might be in order but from a procedural standpoint there might be difficulty,” the official said.

Prakash said that while some of the terms in the section may be taken from legislation overseas, the penalty imposed under the Indian law is far more stringent at three years of imprisonment than, for instance, six months under the UK law. “Criminal offences can’t be put at the same level as something which causes insult.”

The cyber regulatory advisory committee meeting was attended by minister for communications and information technolgy Kapil Sibal, and secretaries of the department of telecommunications and information technology, besides representatives of technology companies such as Google and Facebook, industry associations and civil society.

The official also said that the situation will be reviewed every three to four months based on “ground realities”.

A government official said on condition of anonymity that the decision to revive the cyber regulatory advisory committee had been taken at a meeting in August. Section 66A was put on the agenda since it was the subject of much debate, he said. The meeting, however, was not a pre-emptive measure ahead of the PIL that was taken up in the Supreme Court. The official also said that the government will spell out its position in court in favour of the legislation.

For more details visit https://cis-india.org/news/livemint-politics-november-29-2012-surabhi-agarwal-govt-tweaks-enforcement-of-it-act-after-spate-of-arrests

Govt cracks down on cyber jehad network, blocks access to 32 websites

praskrishna — 2015-01-03T03:29:21Z

The Modi government is starting the New Year with the resolve to wipe out terror and it has cracked down on websites that have been carrying anti-India views and spreading the propaganda of the Islamic State (IS).

The article published in India Today on January 1, 2015 quotes Pranesh Prakash.

Reacting to an alert from the antiterror squad of a state police department, the Department of Telecom (DoT) has blocked access to 32 websites. The DoT order that was tweeted by Pranesh Prakash, policy director of the Bangalore-based research organisation, said that 32 URLs have been blocked under section 69 of the Information and Technology Act, 2000.

The order was reportedly issued on December 16 and it was shared on Twitter on Wednesday. GitHub, Archive.org, Imgur, Vimeo, Daily Motion, Pastebin, sourceforge, justpaste, cryptbin were among the sites that were blocked.

As reports emerged on the ban of these sites, there was outrage on Twitter on the issue of internet censorship. However, most of the websites mentioned in the list that were to be blocked were accessible. Pastebin and Internet Archive, two websites that have reportedly been blocked, tweeted their views.

"If you are from India and unable to visit Pastebin, please email us," Pastebin tweeted on December 19. Internet Archive tweeted on December 31 that they too received complaints from users in India who can't access its website.

Reacting to the outrage, Arvind Gupta, national head of the BJP IT Cell took to Twitter and said that these sites have been blocked after an alert from an anti-terrorism squad that most of them were carrying anti-India content from the Islamic State (IS).

"We should congratulate the government for taking a preventive and precautionary step in a proactive manner based on an advisory," Gupta told Mail Today.

He added that he does not have any details of the Department of Telecommunications (DoT) order and only reacted to the Twitter debate on the subject.

Intelligence agencies have been struggling to monitor terror activities on cyber space. There have been reports of terror groups using social media to attract young minds to jehadi ideology.

The recent arrest of Bangalore-based executive Mehdi Masroor Biswas, who was operating a Twitter handle under the the name @ShamiWitness and promoting the views of the Islamic State, has come as a wake-up call for security agencies. Biswas, an engineer working as a "manufacturing executive" with ITC Foods, was nabbed from his rented oneroom apartment after a news report stated that his was the most popular IS Twitter account with close to 17,000 followers, and his tweets were getting viewed over two lakh times a month.

Sources said there are close to 30,000 such Twitter handles and other social media forums along with websites that are spewing venom, and little can be done to monitor all of them and act on time. With cyber threat becoming a clear and present danger, the Centre has decided to set up a highlevel committee to only monitor social media and cyber space. Counter-terror officials believe that the jehadi nexus has a huge bearing on India as youth active on social media are vulnerable to the propaganda being carried out online.

Other than @ShamiWitness, there are Twitter handles such as @MagnetGas with radical views and pro-IS tone that are now under the lens. What is disturbing is that many such sites are India-specific and some are believed to be handled by Indians.

"If there is misuse of Internet and social media, it needs to be dealt with legally. The Internet is like a public place, so if there are extreme views, the state needs to exercise its powers," says D.C. Pathak, former chief of the Intelligence Bureau.

This is not the first time that the DoT has clamped down on websites for promoting "objectionable" content. In June 2013, 39 websites that allowed users to share pornographic content were reportedly blocked.

For more details visit https://cis-india.org/internet-governance/news/india-today-january-1-2015-govt-cracks-down-on-cyber-jehad-network-blocks-access-to-32-websites

Govt blocks 32 websites, including Vimeo and Github

praskrishna — 2015-01-02T16:09:24Z

The websites that have been blocked were based on an advisory by Anti Terrorism Squad, and were carrying anti-India content from ISIS.

The article by Moulishree Srivastava was published in Livemint on December 31, 2014. Pranesh Prakash gave his inputs.

The Indian government has blocked access to 32 websites based on the advice of an anti-terrorism team. The blocked URLs (uniform resource locator, an address to any website on the Internet) include files, videos and source code-sharing websites such as dailymotion.com, github.com, vimeo.com and archive.org.

In an order, tweeted by Pranesh Prakash, policy director at the Bengaluru-based research organization Centre for Internet and Society on Wednesday, the department of telecom said the 32 URLs had been blocked under Section 69 of the Information Technology Act, 2000, and under Information Technology (Procedure and Safeguards for Blocking for Access of Information by Public) Rules, 2009. “The websites that have been blocked were based on an advisory by Anti Terrorism Squad, and were carrying anti-India content from ISIS (Islamic State of Iraq and Syria),” Arvind Gupta, head of the ruling Bharatiya Janata Party’s information technology cell, said in a message on Twitter.

His tweet came in response to a backlash to the move from Internet users. “The sites that have removed objectionable content and/or cooperated with the ongoing investigations, are being unblocked,” he added. If Internet service providers (ISPs) don’t comply with the demand, they are liable to being penalized, the order said.

The rules give the central government powers to block access to information if it is in the interest of the “sovereignty and integrity of India, defence of India, security of the state, friendly relations with foreign states or public order or for preventing incitement to the commission of any cognizable offence relating to above.” Intermediaries failing to comply with the rules are punishable with fines and prison terms of up to seven years, it notes. “Pastebin is still blocked in India.

We are getting many reports about this. The Indian government has blocked us...,” said one of the source code sharing websites, Pastebin.com, in a tweet. This is not the first time the government has cracked down on websites. A recent report by Freedom House, an independent watchdog, said the information ministry received a total of 130 court orders to block Web content between February 2009 and December 2013.

In February 2014, the then minister of communication and information technology told Parliament that 62 URLs were blocked in 2013 under Section 69A for hosting objectionable information with the potential to disturb public order. As many as 82 URLs were blocked on 18 September 2013 in addition to 26 blocked a week earlier after violence escalated between Hindu and Muslim communities in Muzaffarnagar district of Uttar Pradesh. A total of 362 URLs were blocked in response to communal violence in the northeast, the report said. “The problem isn’t just about the specific sites that are blocked; the prob(lem) always about the bad law...,” tweeted Prakash. “The 69A rules don’t allow for transparency, accountability, time-limits on blocks, etc. So easily misused by govt. + courts + individuals.”

For more details visit https://cis-india.org/internet-governance/news/livemint-december-31-2014-moulishree-srivastava-govt-blocks-32-websites

Government blocks over 60 websites including github & sourceforge on anti-terror advisory

praskrishna — 2015-01-02T14:22:58Z

Over 60 websites and links, including popular online tools like Github and Sourceforge used by thousands of programmers have been blocked in India, triggering angry protests by Internet users.

The article by P.K. Jayadevan and Neha Alawadhi was published in the Economic Times on December 31, 2014. Pranesh Prakash gave his inputs.

The websites were blocked for hosting content that is pro terrorist group ISIS and not cooperating with government investigations, officials said.

Arvind Gupta, the head of IT Cell, BJP Tweeted: "The websites that have been blocked were based on an advisory by Anti Terrorism Squad, and were carrying Anti India content from ISIS. The sites that have removed objectionable content and/or cooperated with the on going investigations, are being unblocked."

Based on an order issued by the country's telecom department, in a letter dated December 17 and a subsequent letter on December 19, over 60 websites have been blocked by various internet service providers in the country.

While some internet service providers are yet to block these websites, many users have been reporting frequent outages in these web services over the last two weeks.

Websites like Pastebin don't host any content but are a platform for users to paste text. Popular video networks like Vimeo and Dailymotion are among the websites that have been blocked.

Officials from the department of Information Technology and the department of telecom were not available for comment. "These are all providing very dangerous kind of cut and paste services..You can take code, cut it, paste it, remove it, delete it," said one government official who requested anonymity.

The government has invoked section 69A of the Information technology Act (2000) and Information Technology (Procedure and Safeguards for Blocking for Access of Information by Public) Rules ("Blocking Rules") to ban these websites.

Many websites have been blocked in India from time to time on various grounds. In September, following the Muzaffarnagar riots, over 80 websites and links on social media were blocked.

However, the inclusion of services like Github and Sourceforge that host code for open source software are causing much anger among the developer community. "Sometimes they might need to block specific URLs, but blocking the entire website is wrong or they haven't thought through it," said Thejesh GN, the co-founder of Datameet and an open source developer.

"There is also a lack of transparency where people don't get to know why their sites were blocked," he added.

"We're aware of reports of connectivity issues in India. We're looking into it, and will update with more information when we have it," a Github spokesperson said.

In June 2014, the Delhi High Court ordered a block of 472 file sharing websites including Google Docs and Pirate Bay following a complaint filed by Sony Entertainment. The entertainment company was hacked and contents from its servers were shared by hackers on various file sharing websites. In earlier instances, many websites have been blocked for copyright infringement as well.

"Courts unfortunately are not exercising restraint and are indulging ignorant copyright lawyers," said Pranesh Prakash, Policy Director at the Centre for Internet and Society. Prakash said that most of the sites on the list don't host copyrighted material themselves and a case can not be made against them.

For more details visit https://cis-india.org/internet-governance/news/economic-times-december-31-2014-jayadevan-neha-alawadhi-december-31-2014-govt-blocks-over-60-websites

Google, Facebook will not place ads on sites distributing fake news

praskrishna — 2016-11-15T13:59:40Z

Google plans to update its AdSense program policies to prevent placement of its ads on sites distributing fake news.

The article by John Riberio originally published by IDG News Service was mirrored on CIO on November 14, 2016. Pranesh Prakash was quoted.

Facebook also said Monday it had updated the policy for its Audience Network, which places ads on websites and mobile apps, to explicitly clarify that it applies to fake news.

“In accordance with the Audience Network Policy, we do not integrate or display ads in apps or sites containing content that is illegal, misleading or deceptive, which includes fake news,” Facebook said in a statement. The company said its team will continue to closely vet all prospective publishers and monitor existing ones to ensure compliance.

False news stories have become a sore point after the U.S. presidential elections with critics blaming internet companies like Twitter and Facebook for having had an influence on the outcome of the elections as a result of the fake content.

The controversy also reflects concerns about the growing power of social networks to influence people and events, as well as help people to communicate and organize. Facebook promotes democracy by letting candidates communicate directly with people, Facebook CEO Mark Zuckerberg said recently in an interview.

Google had its own embarrassing moments on Sunday with a false story that claimed that President-elect Donald Trump had won the popular vote in the U.S. presidential elections figuring atop some Google search results. Trump’s Democratic rival Hillary Clinton is leading in the popular vote.

“We've been working on an update to our publisher policies and will start prohibiting Google ads from being placed on misrepresentative content, just as we disallow misrepresentation in our ads policies,” Google said Monday in a statement. “Moving forward, we will restrict ad serving on pages that misrepresent, misstate, or conceal information about the publisher, the publisher's content, or the primary purpose of the web property.”

Google evidently expects that the threat of a cut in revenue from ads will dissuade sites from publishing fake content.

Zuckerberg has described as “crazy” the criticism that fake news on Facebook's news feed had influenced the vote in favor of Trump. “Of all the content on Facebook, more than 99% of what people see is authentic. Only a very small amount is fake news and hoaxes,” Zuckerberg said in a post over the weekend. The hoaxes are not limited to one partisan view, or even to politics, he added.

Identifying the "truth" is complicated, as while some hoaxes can be clearly identified, a greater amount of content, including from mainstream sources, often gets the basic idea right but some details wrong or omitted, or expresses a view that some people will disagree with and flag as incorrect even when it is factual, Zuckerberg wrote.

There are concerns that the monitoring of sites for fake news and the penalties could give internet companies more power. "We have to be wary of Facebook and Google being allowed to decide what's 'fake' and what's 'true' news. That only increases their power," said Pranesh Prakash, policy director at the Centre for Internet & Society in Bangalore.

For more details visit https://cis-india.org/internet-governance/news/cio-november-14-2016-john-riberio-google-facebook-will-not-place-ads-on-sites-distributing-fake-news

Google survey: 37% of urban Indian voters are online

praskrishna — 2013-11-07T10:41:46Z

Almost four out of every 10 urban voters (or 37%) in India are online, just a little less than the number (42%) that are undecided about whom they will vote for in the 2014 general elections, according to a survey by Google India and research agency TNS released on Tuesday.

This article by Anuja and Moulishree Srivastava was published in Livemint on October 8, 2013. Sunil Abraham is quoted.

To be sure, the two sets needn’t necessarily be mutually exclusive.

The Google-TNS survey said the biggest consideration for online urban voters is the political party (36%), followed by candidates (35%) with party leadership coming in a distant third at 17%. Only 11% of those surveyed said they would vote for a party based on its prime ministerial candidate.

The Election Commission estimates the total number of voters to be 725 million. According to provisional census data, out of India’s 1.21 billion population, 833 million live in rural India and 377 million in urban areas, Mint reported on 7 September.

Using the same proportions, the number of urban voters is around 225 million. And the number of those online, around 83 million.

However, there is no certainty that all these voters can be reached through digital media and be influenced to cast their votes for a party or a candidate. First-time voters, estimated from census data and adjusting for the fact that the survey was conducted in 2011, account for 149.36 million of the electorate.

The main opposition Bharatiya Janata Party (BJP) has already declared Gujarat chief minister Narendra Modi as its prime ministerial candidate.

While 45% of those surveyed said they would want to see more information on the Internet to help them make up their minds, 65% said they do not share their political views online.

According to Rajan Anandan, vice-president and managing director of Google India, while in the beginning of this year there were 150 million Internet users in the country, it is set to reach 200 million mark by year end.

The main opposition Bharatiya Janata Party (BJP) has already declared Gujarat chief minister Narendra Modi as its prime ministerial candidate.

While 45% of those surveyed said they would want to see more information on the Internet to help them make up their minds, 65% said they do not share their political views online.

	The main opposition Bharatiya Janata Party (BJP) has already declared Gujarat chief minister Narendra Modi as its prime ministerial candidate. While 45% of those surveyed said they would want to see more information on the Internet to help them make up their minds, 65% said they do not share their political views online. According to Rajan Anandan, vice-president and managing director of Google India, while in the beginning of this year there were 150 million Internet users in the country, it is set to reach 200 million mark by year end.

The main opposition Bharatiya Janata Party (BJP) has already declared Gujarat chief minister Narendra Modi as its prime ministerial candidate.

While 45% of those surveyed said they would want to see more information on the Internet to help them make up their minds, 65% said they do not share their political views online.

According to Rajan Anandan, vice-president and managing director of Google India, while in the beginning of this year there were 150 million Internet users in the country, it is set to reach 200 million mark by year end.

Modi remains the most Google-searched politician in India, and Congress vice-president Rahul Gandhi is second on the list. The BJP is the most searched political party, followed by the Congress.

The survey was carried out between March and September this year, covering 65 constituencies, 59 cities and 7,042 respondents—all registered voters who use the Internet.

Also on Tuesday, the Internet and Mobile Association of India (IAMAI) released a report showing that increasing spending on social media campaigns can swing 3%–4% of votes in 24 states where Internet usage is sizeable. Social media marketing can play a decisive role as a swing over 1% can change the outcome of elections, it claimed.

The number of social media users in urban India is set to reach 86 million in October this year, and 91 million by the end of this year, according to IAMAI. Political experts are, however, sceptical about the impact of the Internet and social media on the general elections next year. “There would be a little impact but to say that there would be a major effect of it would be a little difficult,” Abhay Kumar Dubey, a political analyst and fellow at the Centre for Study of Developing Societies, a Delhi-based think tank, said.

“We have seen social media’s impact as a mobilizing instrument for agitational purposes but it cannot be said whether it can play a role in voting preference.” Sunil Abraham, executive director of Centre for Internet and Society (CIS), too was sceptical about the impact of Internet usage on elections.

“Urban voters who are online make a small percentage of the voter base. It is not clear whether the sample size of the study was big enough to draw any significant conclusions. So far we have been told that the young urban voter does not always vote and he or she prioritizes a weekend getaway over participating in the general elections,” he said.

Abraham also said that the younger voting population does not vote according to any one trend. “Young people online are a representative subset of the general population divided across political preferences and ideologies. There is no evidence that they will vote as a block and will be extremely susceptible to social media based propaganda,” he added.

For more details visit https://cis-india.org/news/livemint-october-8-2013-anuja-moulishree-srivastava-google-survey-indian-voters-online

Girls just wanna have... a voice

praskrishna — 2014-04-01T11:21:47Z

Many Indian women have taken to Twitter, the micro-blogging site, to air their views. And some of them have become social media celebrities by virtue of their wise and witty tweets. Prasun Chaudhuri looks at the women who matter in India’s Twitterverse.

The article was published in the Telegraph on March 8, 2014. Sunil Abraham is quoted.

Everyone knows that movie stars like Priyanka Chopra and Deepika Padukone, media celebs like Barkha Dutt and Sagarika Ghose have hundreds of thousands of followers on social media who hang on to their every word. But Malini Agarwal, Priyanka Sachar? Vidyut Kale? You may not have heard of them otherwise, but these women are rockstars of India’s Twitterverse too — not because they are famous in their day jobs, but because their tweets have that special something that keeps the followers coming.

Take Malini Agarwal (@MissMalini), a former radio jockey and head of digital content for Channel V in India, who has over 2,00,000 followers on Twitter. In fact, she has a larger-than-life presence on virtually all social media platforms. Agarwal tweets about Bollywood, the fashion world and the Page 3 circuit. Her Twitter bio says: “She who controls the spice, controls the universe. Bollywood, Fashion & Lifestyle with a Desi Girl Twist.” This “desi girl” with the insider’s take on the glamour world is now an industry of sorts. She has her own website called missmalini.com in which she has employed nine enthusiastic young bloggers — “a happy mix of Bollywood Junkies, Fashionistas and Party Animals” representing “the young, modern (and pretty!) face of India”.

Far removed from the glamour circuit is Vidyut Kale (@Vidyut), a stay-at-home mom raising an infant with cerebral palsy. She has over 14,000 followers for her unusual takes on “issues of socio-political interest”. Says Kale, who describes herself as an “intellectual anarchist”, “Twitter is just amazing because I can actually comment on something and get instant replies. I think I get followed mainly because I say what many will tiptoe around, and that can feel like a big relief when an issue is bugging you badly.”

Her “firebrand” tweeting — on women’s issues, politics, and indeed, pretty much everything under the sun — has turned her into quite a celebrity and she often gets invited to speak at events. Even though she avoids most of these “real-life” gatherings, sometimes her fans force her to attend them. She says, “I have been paid travel expenses to attend an event when I said I couldn’t afford the travel. I have been interviewed, I have had people make an effort to understand a [social] cause if I bring it up.”

Clearly, a social media platform like Twitter has become a fantastic forum for women — a section of society that has traditionally been voiceless. Those who shine on it, says Sunil Abraham, Centre for Internet and Society (a Bangalore-based organisation that researches the impact of digital media), do so by virtue of their “authentic voice”. He adds, “Unlike in the traditional media, there’s no editor to moderate their views and they don’t have any guidelines to follow.” In other words, what their fans get to read or see are unfiltered views — something that’s often missing in mainstream media. Besides, their tweets are often edgy and politically incorrect. And men — and women — fed on the traditional image of women propagated by the mainstream media, find that refreshing and engaging.

Adds social media enthusiast and avid blogger Harsh Ajmera, “People appreciate the bold and politically incorrect approach of these Twitter stars, as opposed to the sugar-coated comments aired in news channels and various other media outlets.” Agrees Kale, “Unlike in lengthy blog posts or newspaper columns, it is easier to make comments on news or challenge views through Twitter. It also enables direct interaction with readers.”

Ask Chinmayi Sripada (@chinmayi), a Chennai-based singer whose bold and frank tweets have earned her more than 2,40,000 Twitter followers. And a fair number of trolls and abusive enemies too. When she spoke out in support of Tamil Nadu fishermen who were attacked by the Sri Lankan Navy, she was flooded with abusive tweets that were tantamount to sexual harassment. But she took on her abusers (one of them was a professor at a top fashion institute) head on. “I filed a case under Section 66A of the IT Act and they were in jail for about two weeks. That was when I saw the full extent of cyber bullying on the basis of caste and community.”

Of course, Sripada doesn’t owe her fame to Twitter alone. She is a popular playback singer in south India and got famous across India for her recent Bollywood hit in Chennai Express. “I haven’t become famous because of social media. I am recognised primarily as a singer.”

Actress and former Miss India Gul Panag (@GulPanag) is yet another Twitter star who was already a celebrity. But with a staggering 7,84,000 followers, and with tweets that are unfailingly sharp and intelligent, maybe her Twitter stardom outshines her Bollywood one. A recent survey by an agency named her as one of the most influential persons on the micro-blogging site. News anchor Barkha Dutt — one of the country’s top media celebrities — also boasts a whopping 12.3 lakh followers.

But Kaveri Ahuja (@ikaveri) is a regular wife and mom who has gone on to become a Twitter celeb. A cancer survivor, her takes on everyday life and the stories of her battle against colorectal cancer (“I love a good fight. How else would I have kicked the big C’s butt?”) attract over 25,000 followers. She even runs a separate Twitter handle for her fan club (@ikaverifc). “Being recognised on Twitter has expanded my offline social circle as well. I can count many online friends as my real-life friends now,” she says.

One of India’s earliest Twitter stars was Priyanka Sachar. If her real name doesn’t ring a bell, her Twitter handle, @TwilightFairy, might. This erstwhile IT professional and part-time wedding photographer left her day job riding on the fame earned by her 140-character tweets. Her quirky takes on a wide range of topics — ranging from everyday outrages (“Bought passionfruit cake for parents’ anniversary from jaypeehotels and got long human hair baked in it for free. Never again!”) to instant reaction to news (“Sahara boss gets ink on his face. Reminds me of school time ink pen wars!”) — are lapped up by her 21,000+ followers.

Thanks to her fame on Twitter, she is often recognised by strangers. “It is a strange experience and I really don’t know how to react, except to say ‘yes, that’s me, how did you know!’… Twitter has made sure that so many interesting (and seemingly inaccessible) people are accessible instantly.” Apart from these “life-altering changes”, she keeps getting invited to some activity or the other, organised by brands that regularly invite “influencers”. “The recognition on Twitter/social media has affected me in massive ways. I left my IT industry job in order to figure out if I can take up a different profession and be a freelancer. And the moment I left my job, an opportunity landed straight in my lap, simply because of my Twitter id! I got offered a job as a social media consultant at a digital media agency,” she says.
So have social media platforms such as Twitter really done wonders for women’s empowerment? Yes and no.

According to Sachar, Twitter did offer unprecedented freedom of speech in its early days. But now that a lot of politicians and political parties have come on board and the Indian IT laws are being tweaked, tweets can be misused by anyone in power. “Even though one can say what one wants, people do tread a tad more cautiously compared to, let’s say, two year back,” says Sachar.

Chinmayi agrees. “There is nothing called total freedom of speech. Even if one chooses that path, the trolls are waiting to see who can be cut to size. I am guarded about what I write on social media.”

For more details visit https://cis-india.org/news/telegraphindia-march-8-2014-girls-just-wanna-have-a-voice