Centre for Internet and Society

April 2011 Bulletin

praskrishna — 2012-07-30T10:45:01Z

Greetings from the Centre for Internet and Society! In this issue we are pleased to present you the latest updates about our research, upcoming events, and news and media coverage:

Researchers@Work

RAW is a multidisciplinary research initiative. CIS believes that in order to understand the contemporary concerns in the field of Internet and society, it is necessary to produce local and contextual accounts of the interaction between the Internet and socio-cultural and geo-political structures. To build original research knowledge base, the RAW programme has been collaborating with different organisations and individuals to focus on its three year thematic of Histories of the Internets in India.

Workshops organised in Bangalore

Shadow Search Project (SSP) [CIS, April 18, 2011]
Facebook Resistance [CIS, April 2, 2011]

Digital Natives with a Cause?

Digital Natives with a Cause? is a knowledge programme initiated by CIS and Hivos, Netherlands. It is a research inquiry that seeks to look at the changing landscape of social change and political participation and the role that young people play through digital and Internet technologies, in emerging information societies. Consolidating knowledge from Asia, Africa and Latin America, it builds a global network of knowledge partners who want to critically engage with the dominant discourse on youth, technology and social change, in order to look at the alternative practices and ideas in the Global South. It also aims at building new ecologies that amplify and augment the interventions and actions of the digitally young as they shape our futures.

Columns on Digital Natives

A fortnightly column on ‘Digital Natives’ authored by Nishant Shah is featured in the Sunday Eye, the national edition of Indian Express, Delhi, from 19 September 2010 onwards. The following were published in the month of April:

Who the Hack? [Indian Express, April 24, 2011]
One for the avatar [Indian Express, April 3, 2011]

Digital Natives Newsletter

Links in the Chain is a bi-monthly publication which highlights the projects, ideas and news of the Digital Natives with a Cause? The first issue of volume IV is here:

links in the chain volume 4 Best Practices

New Blog Entry by Samuel Tettner

Samuel Tettner is a Digital Natives Coordinator in CIS. He has written the following blog entry:

Cyber Fears: What scares Digital Natives and those around them

Accessibility

Estimates of the percentage of the world's population that is disabled vary considerably. But what is certain is that if we count functional disability, then a large proportion of the world's population is disabled in one way or another. At CIS we work to ensure that the digital technologies, which empower disabled people and provide them with independence, are allowed to do so in practice and by the law. To this end, we support web accessibility guidelines, and change in copyright laws that currently disempower the persons with disabilities.

Workshop organised in Hyderabad

Web Sites Accessibility Evaluation Methodologies: Conference Report

Openness

CIS believes that innovation and creativity should be fostered through openness and collaboration and is committed towards promotion of open standards, open access, and free/libre/open source software. Its latest endeavour has resulted into these:

Submission

Comments on Draft National Policy on ICT in School Education

New Blog Entry

Towards Open and Equitable Access to Research and Knowledge for Development [PLoS, March 29, 2011]

Internet Governance

Although there may not be one centralized authority that rules the Internet, the Internet does not just run by its own volition: for it to operate in a stable and reliable manner, there needs to be in place infrastructure, a functional domain name system, ways to curtail cyber crime across borders, etc. The Tunis Agenda of the second World Summit on the Information Society (WSIS), paragraph 34 defined Internet governance as “the development and application by governments, the private sector and civil society, in their respective roles, of shared principles, norms, rules, decision-making procedures, and programmes that shape the evolution and use of the Internet.” Its latest endeavour has resulted into these:

CIS is doing a project, ‘Privacy in Asia’. It is funded by Privacy International (PI), UK and the International Development Research Centre, Canada and is being administered in collaboration with the Society and Action Group, Gurgaon. The two-year project commenced on 24 March 2010 and will be completed as agreed to by the stakeholders. It was set up with the objective of raising awareness, sparking civil action and promoting democratic dialogue around challenges and violations of privacy in India. In furtherance of these goals it aims to draft and promote over-arching privacy legislation in India by drawing upon legal and academic resources and consultations with the public.

Featured Research

Interview

An Interview with Activist Shubha Chacko: Privacy and Sex workers

Workshops organized in Ahmedabad and Bangalore

'Privacy Matters', Ahmedabad: Conference Report [Ahmedabad Management Association, Ahmedabad, March 26, 2011]
Privacy, By Design [CIS, April 16, 2011]

New Blog Entries

Telecom

The growth in telecommunications in India has been impressive. While the potential for growth and returns exist, a range of issues need to be addressed for this potential to be realized. One aspect is more extensive rural coverage and the second aspect is a countrywide access to broadband which is low at about eight million subscriptions. Both require effective and efficient use of networks and resources, including spectrum. It is imperative to resolve these issues in the common interest of users and service providers. CIS campaigns to facilitate this:

Column

Shyam Ponappa is a Distinguished Fellow at CIS. He writes regularly on Telecom issues in the Business Standard and these articles are mirrored on the CIS website as well.

Learning from Fukushima [published in the Business Standard on April 7, 2011]

News & Media Coverage

The Gary Chapman International School on Digital Transformation[International School on Digital Transformation, July 17-22, 2011]
Iraqi delegation in Bangalore to study e-governance projects [Economic Times, April 20, 2011]
Dark waders [Time Out Bengaluru, Vol. 3, Issue 20, April 15 - 28, 2011]
Beyond Clicktivism [Outlook, April 18, 2011]
Gone in a flash [Times of India, April 16, 2011]
How Web 2.0 responded to Hazare [Hindu, April 11, 2011]
EU Commissioner Hedegaard to deliver keynote address at consumer world congress
Net cracker [Time Out Bengaluru Vol. 3 Issue 19, April 1 - 14, 2011]
On the Path to Global Open Access: A Few More Miles to Go [PLoS, March 2011, Volume 8, Issue 3]

Follow us elsewhere

Get short, timely messages from us on Twitter
Follow CIS on identi.ca
Join the CIS group on Facebook
Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/april-2011-bulletin

Anushree Gupta - Ladies ‘Log’: Women’s Safety and Risk Transfer in Ridehailing

Anushree Gupta — 2020-05-19T06:29:12Z

Working in the gig-economy has been associated with economic vulnerabilities. However, there are also moral and affective vulnerabilities as workers find their worth measured everyday by their performance of—and at—work and in every interaction and movement. This essay by Anushree Gupta is the third among a series of writings by researchers associated with the 'Mapping Digital Labour in India' project at the CIS, supported by the Azim Premji University, that were published on the Platypus blog of the Committee on the Anthropology of Science, Technology, and Computing (CASTAC). The essay is edited by Noopur Raval, who co-led the project concerned.

Originally published by the Platypus blog of CASTAC on August, 1, 2019.

Summary of the essay in Hindi: Audio (YouTube) and Transcript (text)

Mumbai, India’s financial capital, is also often considered one of the safest cities for women in India, especially in contrast with New Delhi which is infamously dubbed as the “rape capital” within the country. Sensationalised incidents of harassment, molestation and rape serve as anecdotal references and warnings to other women who dare to venture out alone even during the daytime. The Delhi government recently proposed a policy for free transport for women in public buses and metro trains with the objective of increasing women’s affordability and access and to ensure safety in public transportation. [1] Despite such measures to increase women’s visibility and claims to public utilities and spaces, women who use public transport have historically suffered groping and stalking on buses and trains, which uphold self-policing and surveillance narratives. The issue of women’s safety in India remains a priority as well as a good rhetorical claim and goal to aspire to, for public and private initiatives. Ironically, the notion of women’s safety is also advanced to increase moral policing and censure women’s access to public spaces, which also perpetuates exclusion of other marginalised citizens (Phadke 2007). Further, and crucially, whose safety is being imagined, prioritized and designed for (which class of women are central to the imagination of the safety discourse) is often a point of contention.

In this context, ridehailing services offered by Uber and Ola have come to be frequently cited as safer and more reliable options for women to traverse the cityspace, compared to overcrowded buses and trains. Their mobile applications promise accountability and traceability, enforcing safety standards by way of qualified and well-groomed drivers, SOS buttons and location-sharing features. However, it has increasingly become common knowledge that these alternatives are prone to similar, if not worse, categories of crimes against women. While reports of violence against women in cabs have mostly been outside of Mumbai, due to “platform-effects,” such incidents have widespread ramifications for drivers across the country. Cab drivers who operate via cab aggregator platforms have come under heavy scrutiny not only by the corporate and legal infrastructures of aggregator companies but also in the public eye. On the other hand, platform companies independently, and in partnership with city and state administrations, continue to launch “social impact” initiatives aimed at women’s safety as well as employment (through taxi-driving training). [2] Incidents of violence against women present jarring narratives of risk not only for female passengers but also for the platform-workers, both of whom are responsible for abiding by the constructed notions of safety for women in urban spaces.

In this post, I explore women’s presence as workers as well as passengers/customers in the ridehailing platform economy, in the context of women’s safety, situating the analysis with a focus on Mumbai. The related discourses around risk for female commuters give rise to various interventions and women-centric services through female-only cab enterprises and training more women drivers to mitigate this risk. Through these, I will think through the figure of the woman in the ridehailing economy in Mumbai and by extension in India.

Platforms in Gendered Cityscapes

Mumbai’s public transport is comprised of the local train network, BEST buses and auto rickshaws, with the metro being the newest addition to the mix. Unlike in most of India, kaali-peelis (black-yellow cabs) have been a permanent feature of Mumbai’s landscape since the 1950s and, taking a cab is not necessarily a luxury. Against this backdrop, platform companies have sought to make the claims of democratizing public transport and providing safer travel options to women in the city.

Cab drivers on ridehailing platforms in Mumbai are usually domestic male migrants or Muslim drivers from within and outside the city, who are more often than not overworked and stressed due to the falling incomes and rising debts. It is important to recognise the ‘veiled masculinities’ (Chopra 2006) which labor to service the emergent platform economy and the hierarchies of caste and class which are sustained through their labor. The incongruence between the masculinity of a working class man and the demands of the service economy (Nixon 2009) exacerbates emotional pressures in customer-facing services, which can offer an explanation for angry outbursts and conflicts between drivers and customers.

Uber’s ad on a billboard in Mumbai promises earnings of more than Rs. 1 lakh per month. Using a woman’s image illustrates the extent of their potential for transforming lives and livelihoods. Source: Drivers’ Union Telegram Group.

While Uber and Ola claim that a large number of women drivers work on their platforms, actual experiences of passengers and the male drivers I spoke to, suggested otherwise. Ironically, mass driver-training programs are seen as a quick way to make low-skilled and migrant male workers employable in Indian cities while, despite public-private partnerships to train women, it has been impossible to retain women drivers due to stereotypical perceptions of gender and persistent social stigma. [3] This made the ridehailing passenger woman (upper middle class, affording professional) a stakeholder to design for, while female drivers (but all female workers) appeared as liability for platforms.

These narratives speak directly to the construction of insecurity and risk for women (Berrington and Jones 2002) on public transport systems as they highlight vulnerabilities due to public exposure of women’s bodies. Pandering to a moral panic standpoint and creating personalised or ‘inside’ safe spaces for women to manage risk (Green and Singleton 2006), these platforms can then be imagined as a boundary-setting exercise. Access to public spaces is encouraged but it is delimited by confining the woman’s body to a singular vehicle in the custody of the cab driver. Autonomy and access afforded by the platform manages to transform women—particularly upper class and upper caste women who can afford these services—into potential customers. Their agency is bounded though by tasking the driver to ferry her across the otherwise hostile cityscape filled with ‘unfriendly bodies’ (Phadke 2013). The production of the city’s gendered space goes hand in hand with the confinement/erasure of female bodies in the public space as they embody patriarchal norms even in a city as ‘progressive’ as Mumbai. As demonstrated by studies mapping the movement of women in the city (Ranade 2007), the spatio-temporal factors lend themselves to creating gendered bodies in order to keep patriarchal norms intact. These norms, as I argue in this post, are detrimental not just to women but also other marginalised sections of the urban population, in this case platform workers.

Terms of Safety

Male drivers’ social identities as lower class, lower caste individuals do not inspire confidence in the standards of safety boasted by these companies in the eyes of their predominantly upper caste and upper class customer base. Risk to female passengers is further exaggerated due to the closed space in which the service is provided, highlighting the proximity to a potential aggressor by way of these platforms. In specific situations wherein a female passenger is inebriated or is travelling alone at night, drivers report being extra cautious and helpful towards her. Many respondents proudly mention going out of their way to make sure women get home safely, for instance, prolonging waiting time or escorting them to the entrance of their residential buildings or involving the security guard at the gate.

However, there have also been cases wherein the driver has been under scrutiny either by an overly careful passenger or by the public. One driver reported being surrounded by a crowd at a traffic signal, only to realise that he was being suspected of foul play with the female passenger who had fallen asleep on the backseat of the car. In contrast to their western counterparts, the class differences between drivers and passengers in India exacerbate doubts, fears and insecurities in India which tend to take a caste-purity angle as well. The woman’s body undergoes an exchange of custody in these instances wherein she is deemed incapable of taking care of herself and requires external assistance. Imagining a deterrence effect of ridesharing services (Park et. al 2017) reinforces the logic of guardianship and protectionism for the woman. The risk of carrying her in the vehicle in these situations is borne by the cab driver, operating under a framework of overbearing protectiveness which holds him culpable for any misgivings, assumed or otherwise.

Cautionary listicles advise women to not take a cab alone at night, carrying pepper sprays/umbrellas as tools for self-defence, refrain from conversations with drivers or talk continuously on the phone, among other things. The onus of the woman’s safety is either on the individual herself or the driver who is ferrying her. Moreover, the driver is a likely assailant whom the woman should guard against as well. Source: HelloTravel.

Notions of safety and risk are embodied in everyday interactions in urban spaces and mediated by disparate infrastructures of knowledge across distinctions of caste, class and gender. These distinctions define constraints which govern social interactions between actors of these categories. Interactions between lower caste or Muslim men and upper caste/class women are circumscribed by what Tuan (1979) describes as ‘landscapes of fear’. Be it the apprehensions about sharing a ride with a passenger of the opposite sex (Sarriera et. al 2017) or reports of gang-rapes by cab drivers, the boundaries of social conduct are laid out clearly by constructing narratives of risk and safety. The protection of the female body and her sexual safety is not her responsibility alone but that of the society as a whole. The so called preventive measures for rape and violence against women produce the dichotomies of frailty and strength (Campbell 2005) in so far as they project the woman as always at risk with the shadow of a potential assault always looming large.

When asked about interactions with women as customers or fellow drivers, drivers performed exaggerated respectability for women. The catch in these narratives however was that drivers justified and extended respect only to ‘good’ customers, where a ‘good’ woman was a certain kind of a moral actor.

Given the prevailing discontent with redressal mechanisms for workers on the platforms, it was not surprising to witness a group of drivers at the Uber Seva Kendra (help centre) in Mumbai, debating whether they should be accepting requests from any female customers at all. Drivers also had to attend mandatory training sessions for ‘good conduct’ with customers wherein they underwent behavioral correction and gender sensitisation lessons. [4] The gendering of the platform economy is baked into these instructions and trainings that reproduce male drivers as figures of safety and constant positive affect.

Gender, Safety, and Enterprise

In my fieldwork, I also came across a slew of ventures run by fleet owners and others that sought to service women passengers and employ women drivers exclusively. Claiming to fill in the gaps of inadequate vetting mechanisms in existing platforms, these alternate ventures purportedly smoothened out some anxieties by eliminating the risk of interacting with a man from different socio-economic strata. The premium charged by these companies was telling of the value of safety and affordability of these services for a large section of their intended audience, namely women with higher disposable incomes residing in metropolitan cities.

On the flipside, these enterprises encouraged women to break stereotypical perceptions about women drivers, also giving a nod to increasing and diversifying opportunities of employment for women. However, these ideas remained attractive only in principle and fizzled out sooner or later as most of these ventures did not succeed. A severe capital crunch due to unsustainable business models, limited funding options and lack of substantial supportive ecosystems for training and upkeep are possible reasons for failure. [5] Even so, the idea of a women-centric service continues to remain valuable because of the promise of safety which is produced through considerations of class, caste, gender and religion (Phadke 2005). Any alternative to avoid interaction with men from a lower class or caste background or from another religion (especially Hindu/Muslim in Mumbai) is welcome in a society which is deeply stratified and entrenched in caste-class systems of religion and economy alike.

Conclusion

The pervasiveness of the discourses of safety and risk in the ride hailing space became apparent to me during field research. Respondents indicated a heightened awareness of my gender, referring to me as “madam” and taking measures to ensure my safety. They advised me to use a separate phone to interact with drivers and moderated my interactions with drivers on the Telegram group (run by one of the Unions in Mumbai). Union representatives were also diligent in moderating the group to filter out abusive language as a token of respect for women. My apprehensions in interacting with drivers, most of whom were older men from a lower class/caste community, were also indicative of my social conditioning as an upper class and upper caste woman. Self-policing and boundary setting in both physical and virtual interactions, while necessary to some extent, were often rendered useless as the shifting of risks became apparent to me in my interactions with the drivers.

In this piece, I have tried to show how gendered norms govern the construction of safety and risk which in turn regulate social interactions. Limiting exposure in a personal cab as opposed to a public bus/train also heightens considerations of intimacy and proximity to a potential aggressor (often from a marginalised sociocultural background). Women-centric cab services mitigate this by promoting the image of the female driver who breaks social norms. However, these services dwindle till they completely disappear due to a capital crunch or insufficient infrastructural support. Patriarchal contexts reaffirm the woman as a risky object by highlighting narratives of vulnerabilities and insecurities in the ridehailing space. Besides the woman, the cab drivers are held accountable for bearing this risk and ensuring her sexual and physical safety. These patriarchal hierarchies of protectionism are sustained by platform workers’ affective labour which lubricate the wheels of the platform economy.

Endnotes

[1] https://www.thehindu.com/news/cities/Delhi/free-rides-for-women-only-the-starting-point-say-activists/article28111938.ece

[2] https://www.olacabs.com/media/in/press/ola-foundation-launches-drive-to-enable-sustainable-livelihoods-for-500000-women-by-2025

[3] https://www.buzzfeed.com/soniathomas/girl-power

[4] https://yourstory.com/2018/11/uber-gender-awareness-sensitisation-driver

[5] https://www.livemint.com/Companies/bo4534H8mOWo0oG6VQ0xbM/As-demand-for-womenonly-cab-services-grow-challenges-loom.html

References

Berrington, E. and Jones, H., 2002. Reality vs. myth: Constructions of women’s insecurity. Feminist Media Studies, 2(3), pp.307-323.

Campbell, A., 2005. Keeping the ‘lady’ safe: The regulation of femininity through crime prevention literature. Critical Criminology, 13(2), pp.119-140.

Chopra, R., 2006. Invisible men: Masculinity, sexuality, and male domestic Labor. Men and Masculinities, 9(2), pp.152-167.

Green, E. and Singleton, C., 2006. Risky bodies at leisure: Young women negotiating space and place. Sociology, 40(5), pp.853-871.

Nixon, D., 2009. I Can’t Put a Smiley Face On’: Working‐Class Masculinity, Emotional Labour and Service Work in the ‘New Economy. Gender, Work & Organization, 16(3), pp.300-322.

Park, J., Kim, J., Pang, M.S. and Lee, B., 2017. Offender or guardian? An empirical analysis of ride-sharing and sexual assault. An Empirical Analysis of Ride-Sharing and Sexual Assault (April 10, 2017). KAIST College of Business Working Paper Series, (2017-006), pp.18-010.

Phadke, S., 2005. ‘You Can Be Lonely in a Crowd’ The Production of Safety in Mumbai. Indian Journal of Gender Studies, 12(1), pp.41-62.

Phadke, S., 2007. Dangerous liaisons: Women and men: Risk and reputation in Mumbai. Economic and Political Weekly, pp.1510-1518.

Phadke, S., 2013. Unfriendly bodies, hostile cities: Reflections on loitering and gendered public space. Economic and Political Weekly, pp.50-59.

Ranade, S., 2007. The way she moves: Mapping the everyday production of gender-space. Economic and Political Weekly, pp.1519-1526.

Raval, N. and Dourish, P., 2016, February. Standing out from the crowd: Emotional labor, body labor, and temporal labor in ridesharing. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (pp. 97-107). ACM.

Sarriera, J.M., Álvarez, G.E., Blynn, K., Alesbury, A., Scully, T. and Zhao, J., 2017. To share or not to share: Investigating the social aspects of dynamic ridesharing. Transportation Research Record, 2605(1), pp.109-117.

Tuan, Y.F., 2013. Landscapes of fear. U of Minnesota Press.

For more details visit https://cis-india.org/raw/anushree-gupta-ladies-log-women-safety-risk-transfer-ridehailing

Announcing Selected Researchers: Welfare, Gender, and Surveillance

sumandro — 2020-02-13T15:04:24Z

We published a Call for Researchers on January 10, 2020, to invite applications from researchers interested in writing a narrative essay that interrogates the modes of surveillance that people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations are put under as they seek sexual and reproductive health (SRH) services in India. We received 29 applications from over 10 locations in India in response to the call, and are truly overwhelmed by and grateful for this interest and support. We eventually selected applications by 3 researchers that we felt aligned best with the specific objectives of the project. Please find below brief profile notes of the selected researchers.

Call for Researchers: URL

Kaushal Bodwal

Kaushal is persuing his MPhil in Sociology at Delhi School of Economics, University of Delhi. He completed his Master's in Sociology at Centre for the Study of Social Systems, Jawaharlal Nehru University after getting a BSc honors degree in Biomedical Sciences from Delhi University. He is one of the founding members of Hasratein: a queer collective, New Delhi. He has been an active spokesperson for Queer and Trans Rights in India and have been on a number of panel discussion on Trans Act 2019 in various campuses. He has also delivered a lecture series on Colonialism and Medicine in Ambedkar University, Kashmiri Gate, Delhi. His areas of interest are Sociology of medicine, gender and medicine, sexuality, religion and biomedical science, intersex studies.

Queerness as disease – a continuing narrative in 21st century India, Kafila, 27 August 2019

What it means to be queer under a regime bent on remaking India on its own ideological terms, Firstpost, 17 January 2020

Rosamma Thomas

Rosamma has worked both as a reporter and as an editor of news reports with newspapers. She currently writes reports for NGOs while also undertaking freelance reporting assignments. She is based in Pune.

India's mining state steps up fight to rein in killer silicosis, The Times of India, 29 June 2016

Doctor may have found early marker for silicosis, but who will fund him?, Newsclick, 18 July 2019

Asbestos poisoning: Raghunath Manwar’s fight for safer work conditions, Newsclick, 9 January 2020

Shreya Ila Anasuya

Shreya is a writer, editor, journalist and performance artist currently based in Calcutta. Her fiction explores the places where myth, memory, history and the performing arts meet. As a journalist, her work explores gender, sexuality, politics, culture and history. She has been published in The Wire, Caravan, Scroll, Mint Lounge, Deep Dives, GenderIT, Helter Skelter, and many more. She is the editor of the digital publication Skin Stories, housed at the non-profit Point of View. She is the writer and narrator of ‘Gul - a story in text, song and dance’ which has been performed in several cities in India. She was a Felix Scholar at SOAS, University of London, from where she has an MA in Anthropology. For a full portfolio, please click here or visit her website.

This project is led by Ambika Tandon, Aayush Rathi, and Sumandro Chattapadhyay at the Centre for Internet and Society, and is supported by a grant from Privacy International.

For more details visit https://cis-india.org/raw/announcing-selected-researchers-welfare-gender-and-surveillance

An Introduction to the Chinese Wikipedia

pranesh — 2011-04-05T04:32:09Z

A talk at CIS by Ting Chen, a Trustee on the Wikimedia Board, about the Chinese edition of Wikipedia

Ting Chen was born in Shanghai, China in 1968. He grew up in Harbin, China, in the northeast corner of the country, where he attended elementary school and middle school. In 1989 he went to Braunschweig, Germany and began his study of Electrical engineering. He was especially interested in semiconductors and their physics. He graduated in 1993 with a diploma and now he works as an IT specialist in Mainz, Germany.

His first experience with a virtual community were during his university time in the German Fido-Net, where he moderated a forum about science and knowledge for many years. He learned of Wikipedia and other Wikimedia projects through a news article about the German Wikipedia achieving a milestone in 2003. From then on Wikipedia became a new hobby of his. He started on the German Wikipedia and changed soon to the young Chinese Wikipedia, which was at that time still starting. Ting Chen attended the first Wikimania (Wikimania 2005) in Frankfurt, where he took part on a panel discussion and introduced the Chinese community. He also helped organize the third Wikimania (Wikimania 2007) in Taipei.

Ting Chen was elected a Trustee by the Wikimedia Community in June 2008 and his term started officially in July 2008. He was re-elected in August 2009. His term on the board would end at July 2011.

Vidoes

For more details visit https://cis-india.org/events/chinese-wikipedia

A Question of Digital Humanities

sneha-pp — 2016-06-30T05:06:46Z

An extended survey of digital initiatives in arts and humanities practices in India was undertaken during the last year. Provocatively called 'mapping digital humanities in India', this enquiry began with the term 'digital humanities' itself, as a 'found' name for which one needs to excavate some meaning, context, and location in India at the present moment. Instead of importing this term to describe practices taking place in this country - especially when the term itself is relatively unstable and undefined even in the Anglo-American context - what I chose to do was to take a few steps back, and outline a few questions/conflicts that the digital practitioners in arts and humanities disciplines are grappling with. The final report of this study will be published serially. This is the second among seven sections.

Sections

01. Digital Humanities in India?

02. A Question of Digital Humanities

03. Reading from a Distance – Data as Text

04. The Infrastructure Turn in the Humanities

05. Living in the Archival Moment

06. New Modes and Sites of Humanities Practice

07. Digital Humanities in India – Concluding Thoughts

The 'digital turn' has been one of the significant changes in interdisciplinary research and scholarship in the last couple of decades. The advent of new digital technologies and growth of networked environments have led to a rethinking of the traditional processes of knowledge gathering and production, across an array of fields and disciplinary areas. DH has emerged as yet another manifestation of what in essence is this changing relationship between technologies and the human being or subject. The nature and processes of information, scholarship and learning, now produced or mediated by digital tools, methods or spaces have formed the crux of the DH discourse as it has emerged in different parts of the world so far. It has been variously called a phenomenon, field, discipline and a set of convergent practices – all of which are located at and/or try to understand the interaction between digital technologies and humanities practice and scholarship. DH in the Anglo-American context has seen several changes – from an early phase of vast archival initiatives and digitisation projects, to now exploring the role of big data and cultural analytics in literary criticism. Some of the early scholarship in the field illustrate the problems with defining and locating it within specific disciplinary formations, as the research objects, methods and locations of DH work cut across everything from the archive to the laboratory and social networking platforms. Largely interpreted as a way to explore the intersection of information technology and humanities, DH is grown to become an interdisciplinary field of research and practice today. However, DH is also clearly being posited as a site of contestation – what is perceived as doing away with or reinventing certain norms of traditional humanities research and scholarship. As a result it has largely been framed within the existing narrative of a crisis in the humanities, highlighting the more prominent role of technology which is now expected to resolve in some way questions of relevance and authority that seem to have become central to the continued existence and practice of the humanities in its conventional forms.

The Problem of Definition

The question of what is DH has been asked many times, and in different ways. Most scholars have differentiated between two waves or types of DH – the first is that of using computational tools to do traditional humanities research, while the second looks at the 'digital' itself as integral to humanistic enquiry [1]. However as is apparent in the existing discourse, the problem of definition still persists. As a field, method or practice, is it a found term that has now been appropriated in various forms and by various disciplines, or is it helping us reconfigure questions of the humanities by making available, through advancements in technology, a new digital object or a domain of enquiry that previously was unavailable to us? These and others will continue to remain questions for the digital humanities, but it would be important to first examine what would be the question/s of digital humanities. Dave Parry summarises to some extent these different contentions to a definition of the field when he suggests that "what is at stake here is not the object of study or even epistemology, but rather ontology. The digital changes what it means to be human, and by extension what it means to study the humanities." (Parry 2012)

Some speculation on the larger premise of the field, with specific reference to its emergence in India is what I hope to chart out in this report. This is not in itself an attempt at a definition, but sketching out a domain of enquiry by mapping the field with respect to work being done in the Indian context. In doing so these propositions will assume one or the other (if not all three) of these following suggested threads or modes of thought, which will also inform larger concerns of the DH work at CIS:

The first is the inherited separation of technology and the humanities and therefore the existing tenuous relationship between the two fields. As is apparent in the nomenclature itself, there seems to be a bringing together of what seem to have been essentially two separate domains of knowledge. However, the humanities and technology have a rather chequered history together, which one could locate with the beginning of print culture. As Adrian Johns points out in the Nature of the book, "any printed book is, as a matter of fact, both the product of one complex set of social and technological processes and the beginning of another" (Johns 1998:3). The larger imagination of humanities as text-based disciplines can be located in a sense in the rise of printing, literacy and textual scholarship. While the book itself seems to have made a comfortable transition into the digital realm, the process of this transition, the channels of circulation and distribution of information as objects of study have been relegated to certain disciplinary concerns, thus obfuscating and making invisible this 'technologised history' of the humanities. Can DH therefore be an attempt to uncover such a history and bridge these knowledge gaps would be a question here?
The distance between the practice and the subject. How does one identify with DH practice? While many people engage with what seem to be core DH concerns, they are not all 'digital humanists' or do not identify themselves by the term. While at one level the problem is still that of definition and taxonomy – what is or is not DH – at another level it is also about the nature of subjectivity produced in such practice – whether it has one of its own or is still entrenched in other disciplinary formations, as is the case with most DH research today. This is apparent in the emphasis on processes and tools in DH– where the practice or method seems to have emerged before the theoretical or epistemological framework. One may also connect this to the larger discourse on the emergence of the techno-social subject [2] as an identity meditated by digital and new media technologies, wherein technology is central to the practices that engender this subjectivity.
Tying back to the first question is also the notion of a conflict between the humanities and DH. This comes with the perception of DH being a version 2.0 of the traditional humanities, a result of the existing narrative of crisis and the need for the humanities disciplines to reinvent themselves to remain relevant in the present context, and one way to do this is by becoming amenable to the use of computing tools. DH has emerged as one way to mediate between the humanities and the changes that are imminent with digital technologies, but it may not or even need not take up the task of trying to establish a teleological connection between the two. The theoretical pursuits of both may be different but deeply related, and this is one manner of approaching DH as a field or domain of enquiry; the point of intersection or conflict would be where new questions emerge. This narrative is also located within a larger framing of DH in terms of addressing the concerns of the labour market, and the fear of the humanities being displaced or replaced as a result. Parry’s objective of studying DH works with and tries to address this particular formulation of the field.

Locating these concerns in India, where the field of DH is still at an incipient stage comes with a multitude of questions. For one the digital divide still persists to a large extent in India, and is at different levels due to the complexity of linguistic and social conditions of technological advancement. It is difficult locate a field that is so premised on technology in such a varied context. Secondly, the existing discourse on DH still draws upon, to a large extent, the given history of the term which renders it inaccessible to certain groups or classes of people in the global South. Another issue which is not specifically Indian but can be seen more explicitly in this context is the somewhat uncritical way in which technology itself is imagined. In most spaces, technology is still understood as either ‘facilitating’ something, either a specific kind of research enquiry or as a tool - a means to an end, and as being value or culture neutral. However, if we are to imagine the digital as a condition of being as Parry says, then technology too cannot be relegated to being a means to an end. Bruno Latour indicates the same when he says "Technology is everywhere, since the term applies to a regime of enunciation, or, to put it another way, to a mode of existence, a particular form of exploring existence, a particular form of the exploration of being – in the midst of many others." (Latour 2002)

DH then in some sense takes us back to the notion of technology or more specifically the digital realm as being a discursive space, and a technosocial or cultural paradigm that generates new objects and methods of study. This has been the impetus of cyber culture and digital culture studies, but what separates DH from these fields is another way to arrive at some understanding of its ontological status. At a cursory glance, the shift from content to process, from information to data seems to be the key transition here, and the blurring of the boundaries between such absolute categories. More importantly however, does this point towards an epistemic shift; a rupture in the given understanding of certain knowledge formations or systems is also a pertinent question of DH. There are several questions therefore for DH - in terms of what it means and what it could do for our understanding of the humanities and technology. However the questions of DH still need to be made explicit. This mapping exercise will attempt to explore some of the above thoughts a little further. Through discussions with scholars and practitioners across diverse fields, we will attempt to map and generate different meanings of the ‘digital’ and DH. While one can expect this to definitely produce more questions, we also hope the process of thinking though these questions will lead to an understanding of the larger field as well.

The Problem of the Discipline

Much has been said and written about DH as an emergent field or domain of enquiry; the plethora of departments being set up all across the world, well mostly the developed world is testimony to the claimed innovative and generative potential of the field. However as outlined in the introduction the problem of definition still persists and poses much difficulty in any attempts to engage with the field. While the predominant narrative seems to be in terms of defining what DH or to take it a step back, what the ‘digital’ allows you to do, with respect to enabling or facilitating certain kinds of research and pedagogy, a pertinent question still is that of what it allows you to ‘be’. DH has been alternatively called a method, practice and field of enquiry, but scholars and practitioners in many instances have stopped short of fully embracing it as a discipline. This is an interesting development given the rapid pace of its institutionalisation - from being located in existing Humanities or Computational Sciences and Media Studies departments it has now claimed functional institutional spaces of its own, with not just interdisciplinary research and teaching but also other creative and innovative knowledge-making practices. The field is slowly gaining credence in India as well, with several institutions pursuing research around core questions within the fold of DH.

So is the disciplinary lens inadequate to understand this phenomenon, or is it too early for a field still considered in some ways rather incipient. The growth of the academic discipline itself is something of a fraught endeavour; as debates around the scientific revolution and Enlightenment thought have established. To put it in a very simple manner, the story of academic disciplines is that of training in reason [3]. Andrew Cutrofello says "In academia, a discipline is defined by its methodological rigor and the clear boundaries of its field of inquiry. Methods or fields are criticized as being 'fuzzy' when they are suspected of lacking a discipline. In a more straightforwardly Foucauldian sense, the disciplinary power of academic disciplines can be located in their methods for producing docile bodies of different sorts" (Cutrofello 1994). The problem with defining DH may lie in it not conforming to precisely this notion of the academic discipline, and changing ideas of the function of critique when mediated by the digital, which is of primary concern for the humanities. DH has in many spaces also emerged as a manifestation of increasing interdisciplinarity and the blurring of boundaries between traditional disciplinary concerns.

However a prevalent mode of understanding DH has been in terms of the disciplinary concerns it raises for the humanities themselves; this works with the assumption that it is in fact a newer, improved version or extension of the humanities. The present mapping exercise too began with the disciplinary lens, but instead of enquiring about what DH is, it tried to explore what the ‘digital’ has brought to, changed or appropriated in terms of existing disciplinary concerns within the humanities and more broadly spaces and process of knowledge-making and dissemination. This thought stems from the premise that if we have to posit the digital itself as a state of being or existence, then we need to understand this new techno-social paradigm much better. Prof. Amlan Dasgupta, at the School of Cultural Texts and Records at Jadavpur University in Kolkata sees this as useful way of going about the problem of trying to arrive at a definition of the field – one is to understand the history of the term, from its inherited definition in the Anglo-American context, and distinguish it from what he calls the current state of ‘digitality’ – where all cultural objects are being now being conceived of as ‘digital’ objects. In the Indian context, the question of digitality also becomes important from the perspective of technological obsolescence - where there is a great resistance to discontinuing or phasing out the use of certain kinds of technology; either for lack of access to better ones or simply because one finds other uses for it. Prof. Dasgupta interestingly terms this a ‘culture of reuse’, one example of this being the typewriter which for all practical purposes has been displaced by the computer, but still finds favour with several people in their everyday lives. The question of livelihood is still connected to some of these technologies, so much so that they are very much a part of channels of cultural production and circulation, and even when they cease to become useful they have value as cultural artefacts. We therefore inhabit at the same time, different worlds, that of the analogue and digital, or as he calls it 'a multi-layered technological sphere'. The notion of the 'digital' is also multi-layered, with some objects being 'weakly digital', and others being so in a more pronounced manner. The variedness of this space, and the complexities or ‘degrees of use’ of certain technologies or technological objects is what further determines the nature of this space and makes it all the more difficult to define. DH itself has seen several phases in the West, but has seen no such movement or gradual evolution in India, where these phases exist simultaneously.

This is also true of most technology in underdeveloped world. This further complicates the questions of access to technology or the 'digital divide' which have been and still are some of the primary approaches concerning the pervasiveness of technology, particularly in the Global South. The need of the hour therefore is to be able to distinguish between this current state of digitality that we are in, and what is meant by the ‘Digital Humanities’. It may after all be a set of methodologies rather than a subject or discipline in itself– the question is how it would help us understand the ‘digital’ itself much better, and more critically, and the new kinds of enquiries it may then facilitate about this space we now inhabit. This, Prof. Dasgupta feels would go a long way in arriving at some definition of the field.

One of the important points of departure, from the traditional humanities and later humanities computing as mentioned earlier, has been the blurring of boundaries between content, method and object/s of enquiry. The ‘process’ has become important, as illustrated by the iterative nature of most DH projects and the discourse itself which emphasises the 'making' and 'doing' aspects of the research as much as the content itself. Tool-building as a critical activity rather than as mere facilitation is an important part of the knowledge-making process in the field (Ramsay 2010). In conjunction with this, Dr. Moinak Biswas, at the Department of Film Studies at Jadavpur University, thinks that the biggest changes have been in terms of the collaborative nature of knowledge production, based on voluntarily sharing or creating new content through digital platforms and archives, and crucially the possibility of now imagining creative and analytical work as not separate practices, but located within a single space and time. He cites an example from film, where now with digital platforms and processes ‘image’ making and critical practice can both be combined on one platform, like the online archive Indiancine.ma [4] or the Vectors journal [5] for example, to produce new layers of meaning around existing texts. The aspect of critique is important here, given that the consistent criticism about the field has been the ambiguity of its social undertaking; its critical or political standpoint or challenge to existing theoretical paradigms. Most of the interest around the term has been in very instrumental terms, as a facilitator or enabler of certain kinds of digital practice. While the move away from computational analysis as a technique to facilitate humanities research is apparent, the disciplinary concerns here still seem to be latched onto those of the traditional humanities. Questions about the epistemological concerns of DH itself therefore remain unanswered.

While reiterating some of these core questions within DH, Dr. Souvik Mukherjee at the Department of English, Presidency University and Dr. Padmini Ray Murray, at the Centre for Public History, Srishti School of Art, Design and Technology, speak of the problem of locating the field in India, where work is presently only being done in a few small pockets. The lack of a precise definition, or location within an established disciplinary context are some reasons why a lot of work that could come within the ambit of DH is not being acknowledged as such; conversely it also leads to the problem of projects on digitisation or studies of digital cultures/cyber cultures being easily conflated with DH . Related to this is the absence of self-claimed ‘digital humanists’, which makes it all the more difficult to identify the boundaries of their research and practice. More importantly, the lack of an indigenous framework to theorise around questions of the digital is also an obstacle to understanding what the field entails and the many possibilities it may offer in the Indian context. This they feel is a problem not just of DH, but in general for modes of knowledge production in the social sciences and humanities that have adopted Western theoretical constructs. One could also locate in some sense the present crisis in disciplines within this problem. Sundar Sarukkai and Gopal Guru explicate this issue when they talk about the absence of 'experience as an important category of the act of theorising' because of the privileging of ideas in Western constructs of experience (Guru and Sarukkai 2012). This is also reflective of the bifurcation between theory and praxis in traditional social sciences or humanities epistemological frameworks which borrow heavily from the West. DH while still to arrive at a core disciplinary concern seems to point towards the problem of this very demarcation by addressing the aspect of practice as a very focal point of its discourse.

Dr. Indira Chowdhury, oral historian and director of the Centre for Public History, who is also a faculty member at the Srishti School of Art, Design and Technology, Bangalore sees this as a favourable way of understanding how the field as such has emerged and what its various possibilities could be in terms of different disciplinary perspectives. She is uncertain that of its emergence as a response to a ‘crisis’ in the humanities as such. She recalls an instance of one of her students who went on to work on hypertext in Canada, several years ago, which for her seemed to be the first instance of something close to DH. The IT revolution in the early 2000s was a significant change, and there were several things that it enabled people to do, in terms of concordance, cross-referencing and getting around texts in certain ways. However, whether key questions in the humanities really changed, whether they were taken any further, is something yet to be explored because it is still such a new field, and one can only be speculative about it, she feels. It perhaps pushes for a new level of interdisciplinarity, and a different kind of collaborative space that the digital enables. What is significant and exciting for her as a historian, however, is that if history has to survive as a discipline, in schools but in terms of public spaces and discourse, it should actively engage with the digital. This not only presents significant challenges, in terms how to represent the past in the digital space, (in short problems with method) but also opens up new possibilities, for example with oral history and the advent of digital sound. The definition of the field will also evolve, as people define it from different spaces of practice and research, which Dr. Chowdhury feels is crucial to keeping it open and accessible by all.

Even from diverse disciplinary perspectives, at present the understanding of DH is that it facilitates new modes of humanistic enquiry, or enables one to ask questions that could not be asked earlier. As Prof. Dasgupta reiterates, it is no longer possible to imagine humanities scholarship outside of the ‘digital’ as such, as that is the world we inhabit. However, while some of the key conceptual questions for the humanities may remain the same, it is the mode of questioning that has undergone a change – we need to re-learn questioning or question-making within this new digital sphere, which is in some sense also a critical and disciplinary challenge. While this does not resolve the problem of definition, it does provide a useful route into thinking of what would be questions of DH, particularly in the Indian context.

Notes

[1] For a more detailed overview of the different phases of DH, see Patrik Svensson in 'Landscape of Digital Humanities,' Digital Humanities Quarterly, Volume 4 Number 1, 2010, http://digitalhumanities.org/dhq/vol/4/1/000080/000080.html.

[2] For more on the nature of the technosocial subject, see Nishant Shah, The Technosocial Subject: Cities, Cyborgs and Cyberspace, Manipal University, 2013. Indian ETD Repository @ INFLIBNET, http://hdl.handle.net/10603/8558.

[3] This is rather simple abstraction of ideas about discipline and reason as they have stemmed from Enlightenment thought. For a more elaborate understanding see Conflict of the Faculties (1798) by Immanuel Kant and Discipline and Punish (1975) by Michel Foucault.

[4] See: http://indiancine.ma/.

[5] See: http://vectors.usc.edu/journal/index.php.

References

Cutrofello, Andrew, Discipline and Critique: Kant, Poststructuralism and the Problem of Resistance, State University of New York Press, 1994.

Guru, Gopal, and Sundar Sarukkai, The Cracked Mirror: An Indian Debate on Experience and Theory, New Delhi: Oxford University Press India, 2012.

Johns, Adrian, The Nature of the Book: Print and Knowledge in the Making, Chicago: University of Chicago Press, 1998.

Latour, Bruno, 'Morality and Technology: The End of the Means,' Trans. Couze Venn, Theory Culture Society, 247-260, 2002.

Parry, Dave, 'The Digital Humanities or a Digital Humanism', Debates in the Digital Humanities, ed. Mathew K. Gold, University of Minnesota Press, 2012, http://dhdebates.gc.cuny.edu/debates/text/24.

Ramsay, Stephen, 'On Building,' 2010, http://lenz.unl.edu/papers/2011/01/11/on-building.html.

For more details visit https://cis-india.org/raw/a-question-of-digital-humanities

A History of Transparency, Politics and Information Technologies in India

praskrishna — 2011-08-03T09:59:15Z

In this blog post, Zainab Bawa reviews the different spectrums of information, transparency and politics.

Politics has always been fashioned by information, a friend1 pointed out when I mentioned to her about this blog post I was writing to summarize my research on the CIS-RAW monograph about the history of Transparency, Politics and Information Technologies in India.

The question that then arises is what kinds of information and subsequently, what kinds of politics (and vice-versa) are we referring to? I want to begin this blog post by reviewing the different spectrums of information and the contexts within which these different kinds of information become important/unimportant/valuable/invaluable for which groups in our polity? Consequently, how are our own notions of politics informed and how does politics, in terms of ideals such as democracy, equity, access, rights and justice, evolve/perpetuate in practice?

We, as individuals and as part of various groups in society, thrive on information for sustaining and enhancing different aspects of our lives, be they social, political, economic, cultural or historical. The criticality of information, especially information networks, has been revealed to us starkly in recent times by the 3G licensing scam where major corporations were vying for ‘insider’ information that would make it easier for them to obtain the requisite telecom licenses. Clearly, the 3G scam is not the first (and neither will it be the last) instance of the politics of lobbying, aligning with individuals and networks which provide ‘the’ ‘insider’ information and the capitalization of this information. We have known about the politics of ‘insider information’ in the context of stock markets and through Hamish McDonald’s explication of the way corporate giants such as Reliance and then Bombay Dyeing (aka the Wadia clan) have been ‘cultivating’ their ‘insider’ sources in the central government cabinets and ministries. The secrecy and more importantly the exclusiveness that underlies this kind of ‘insider’ information angers a certain strand of public and deepens the cynicism that pervades across a large section of the citizenry. The nature of this secrecy and exclusiveness gets compounded by the fact that there are phenomenally vast sums of money that are involved in this form of ‘insider’ information and the ensuing scams, thereby agitating different people because had there been ‘fair play’ and ‘true competition’, the monies could have benefitted the targeted beneficiaries in a ‘proper’ manner.

There is another kind of ‘insider’ information which exists on this spectrum of ‘insider’ information in particular and information in general, which I want to bring to your attention here. In 2008, I was researching the practices and reach of microfinance in Mumbai 2My research led me, for the first time, to the resettlement and rehabilitation (R&R) housing colonies of Mumbai.

These R & R colonies had been built to rehabilitate slum dwellers and squatters (occupying lands owned by different government agencies and private individuals/parties) whose possessions (claims over land and built structures were coming in the way of widening roads and railway tracks and building flyovers and rail over bridges under two mega infrastructure projects in Mumbai city then. Policies were formulated to compensate and rehabilitate persons and households who would be affected by these mega projects (PAPs and PAHs). I interviewed some of the PAPs and PAHs in an effort to understand the R&R process and the impact that the process had had on their lives and their relationship with the city and its governance.
During many of these interviews, the issue of ‘insider information’ repeatedly came up. PAPs and PAHs explained to me that as part of the R&R policies, surveys had been conducted to identify persons and households who would be eligible for compensation and resettlement. During the surveys, surveyors tried to determine since when the individuals and households had been residing in their houses/on the land, whether they owned the lands/built structures, and whether the structure was to be enumerated as a single unit or more and accordingly what should be the corresponding compensation awarded to the affected person/household. One form of ‘insider information’ in this context pertained to the knowledge of when the surveys would be carried out in the different settlements/squatted spaces so that people would make arrangements accordingly to claim entitlements under the R&R policies. For instance, in many cases, more than one family resided in the same built structure and consequently, only one house would be allotted in lieu of that structure irrespective of the number of families residing in it. Prior knowledge of the surveys, which was usually just a day or two before, would enable these families/households to determine how they would articulate their claim for more than one housing unit, either through appeal to the surveyor’s moral rationalities, or through graft and subversive strategies such as putting up makeshift structures, etc.

A second aspect of ‘insider’ information pertained to the number of units that would be allotted to different households/individuals i.e., those groups, leaders, NGOs (non-government organizations), CBOs (community based organizations), individuals and actors who were directly responsible for the allotment of housing and shops units under the R&R policies allotted more than the ‘fair’ share of entitlements to their favoured constituencies/households. Such actors even traded i.e., sold, the housing unit allotments to persons who were eager to buy these ‘low-income’ units, thus, giving rise to a form of property market around R&R policies and this kind of state intervention. Also, those who had direct/indirect access to actors making such allotments used their influence to obtain at least the compensation that should have accrued to them or more and, as mentioned above, persons interested in purchasing housing units despite not being from the settlement or even the same economic and social milieu influenced the ‘decision-makers’ in this case. An interesting outcome of this kind of ‘insider information’ was that those who had struggled to receive their due R&R compensations perceived these ‘extra legal’ (in this context) allotments as kabza (capture) of the resources (and space which is a premium in Mumbai city) offered under government policies. This notion of ‘kabza’ has now become part of the vocabulary of parties aggrieved by the allotment process and is being mobilized for fulfilling certain kinds of claims advanced before planning agencies in Mumbai, municipalities and the Maharashtra state government.

A third highly interesting form of ‘insider information’ in this R&R process was the prior knowledge that R&R would take place in due course of time, surveys would be conducted and there would be compensations awarded in the form of housing units and commercial spaces. This prior knowledge fuelled an atmosphere of intense speculation in some settlements where many individuals and households began to sell their possessions, built structures, shop spaces, etc., to newcomers (who would then be entitled to compensation under R&R) and the sellers moved out of the settlement to other areas, probably those that would not be marked for R&R or to neighbouring areas. Property values rose in such cases because newcomers were eager to be enumerated for a ‘secure’ entitlement, in this case a house/shop. Apart from the speculation which ensued from this form of ‘insider information’, ambiguity was also created, mainly related to determining who were the ‘original’ inhabitants and who were the ‘fake/newcomers’. There were no easy answers to resolving this ambiguity and interestingly, this ambiguity now resides (and may be legitimated in due course of time) in the survey records of the NGOs which were responsible for conducting the surveys, in the government’s entitlements’ records and now, in the property registries of the planning department and municipality that are being created as part of legalization of ownership of the R&R housing and commercial units.

What I have tried to explain through the examples of the 3G scam and the R&R process in Mumbai is that there is a spectrum of contexts and situations across which information gets created, circulated/percolated and transmitted in particular forms and through exclusive networks and circuits. The spectrum of information gets created through this variety of contexts and the spectrum gets defined and redefined, time and again, in terms of the value and the criticality attributed to different kinds of information and therefore, the implications that are perceived to stem from hiding such information(s) and excluding different groups of people from accessing it. Assessing the implications of transparency, opacity and secrecy of information in different contexts becomes more complex when we understand how and why different actors and institutions within the state, in between the state-civil society complex, and a variety of other actors advocate for transparency and the vocabulary and manner in which they articulate claims and projects for transparency.

There is also the issue of scale of exposure of a particular scam or some other act of secrecy/‘insider’ information which leads us to assess transparency or the lack of it in highly normative and morally laden ways. For instance, the 3G scam acquired the issue of national importance because of the involvement of the national government in Delhi and a handful of corporations who gained vast sums of money in direct and indirect ways; the fact that the scam appeared as an act of cheating to several cell phone users in India and especially to the tax-paying publics who have already been articulating complaints about their entitlements with respect to poor quality or complete lack of government and municipal resources; the manner in which this scam was interpreted, analyzed and then communicated to the public through different media (newspapers, television, blogs, protests, etc). Whereas, the lack of transparency in the housing allotment process under the R&R policies’ implementation does not get the same kind of reactions and outcry by the same set of tax payers and citizenry base because of the scale of the issue and therefore, the exposure (something to think about), the disdain that exists among tax payers and citizens against slum dwellers, squatters and such ‘illegal’ groups and the widespread cynicism that resettled or rehabilitated squatters and slum dwellers will eventually go back to squatting and occupying public lands because this is their ‘inherent’ nature. The other, more important question, is whether the different kinds of ‘insider’ information(s) involved in the R&R implementation process should be made public because if these were made public, would the unfairness and ‘corruption’ in the process and the ambiguities that have emerged from the implementation be reversed? Even more importantly, do government agencies have the resources and the grasp to deal with reversing the survey and allotment process given that information concerning land is not only fuzzy but by nature is both incomplete and contested? And, following from the question of correcting wrongs and setting right the rights, does it imply that my analyses of the lack of transparency and the forms of ‘insider’ information in the R&R process actually legitimizes the corruption and inequities involved in allotments? (I deal with this question in a more detailed manner in the monograph.)

The other question that is connected with both the 3G scam and the problems with the R&R policy implementation process (and also the recent WikiLeaks and cablegate controversy surrounding the buying of elected representatives for the vote of confidence) is who are the people controlling information and what resources do they have at their disposal to hide or reveal some things to which publics? This question is not simply a matter of the BJP (Bhartiya Janata Party) having the financial and other resources at its disposal to engineer a plot for destabilizing the UPA (United Progressive Alliance) government. It is also a matter of say a licensing department in a municipality or a land and estates department in an urban governance set-up which is mired, by both default and design[3], in histories and presents of information inadequacies, information controls, claims (made by claimants from among citizens and state) and the corresponding access and/or lack of it to government resources and land/space. How do we evaluate/assess these departments’ acts of transparency and the lack of it as well as their strategies of information percolation, control and dissemination given their institutional and political context as well as the histories and the very kinds and nature of information that define and redefine their functioning?

Clearly then, we are talking about power – power relations and equations – here, and in this respect one would wonder what more does this monograph do other than discuss these power dynamics. But the monograph really does more than this. It tries to read these power dynamics in the context of how they inform and shape our understandings of information per se i.e., what constitutes information and how certain forms of information are made legitimate or illegitimate. The monograph also tries to analyze the notions and practices of authentication and certification of information that have come into being either directly or indirectly through mobilizations around access to information, use of information and rights of citizens, and how these efforts of authentication and certification shape the very nature of information and the politics around its production and transmission in different contexts. I must add here, therefore, that the monograph uses the term information technologies in a very broad sense even when it is covering a history of information technologies, mainly digital ICTs (Information and Communication Technologies) such as databases, websites and e-governance. The monograph also looks at how these digital technologies get embedded within the existing and emerging technologies and institutions of governance and information production, circulation and percolation. Such an approach, I argue in the monograph, broadens the manner in which we view and evaluate digital technologies and their power as well as its appropriations (a term and practice discussed in much greater detail in the monograph) by different actors within the state and among the public.

There are two questions that I have to address before I close down this blog post. The first question is how I understand and define transparency and second is how I conceive politics. Transparency resides within the domain of information – the way in which information is produced (materially and symbolically), accessed, used, circulated, reproduced, appropriated, subverted and transmitted through various channels and mediums. I do not work with a single definition of transparency because as much as transparency is a desired norm, it is also a double-edged sword where the act of making something transparent has various kinds of repercussions, direct and indirect, on different strands of society. What I bring through this monograph is an urge to review transparency in more critical and thicker ways. This does not mean that we have to abandon the project of transparency altogether. Rather, we need to critically examine the emerging relationship between transparency, information and data and the increasing emphasis on ‘rational’ and ‘scientific data sets’ (such as budgetary analyses, certified information under the Right to Information (RTI) act, etc.) as the means of enforcing transparency and therefore, accountability – would not such transparency come with certain political costs for our society and who bears these costs and at what expense? This monograph therefore, examines transparency as a practice that has to be abstracted from the different contexts in which it is being applied, advocated and the manner in which claims for transparency are being advocated.

Politics – phew! Shall we get started on this? Of course! I will try and keep this brief. I started with explaining how there is a spectrum across which information exists. Politics also exists on a spectrum, and that spectrum is beyond one of ‘from petty corruption to high corruption’, from extortion of bribes by cops to 2G and 3G scams. At the moment, not only states within India and its central government, all parts of the globe are mired in various kinds of scandals and scams that are increasingly moving our thinking and even our faith into revolutions and radical overthrow of governments. At another end of the spectrum of our thinking and conception of politics is a strand of thinkers who have forced us to think about “quiet” (Bayat, 1997) and “insurgent” (Holston, 2008) politics, one that is articulated through very complex claims that arise and diminish in different contexts (Chatterjee, 2004; Benjamin, 1996, 2005, 2008). My task in this monograph is to explain this spectrum of politics, especially how it plays out in the context of transparency and information technologies. I will discuss the complexities of claims, autonomy, institutional politics and norms/ideals. The challenge of this monograph is to convince different stakeholders and the public to interrogate our notions of politics, and to instill a sense of optimism in a time which is an one interesting one for all of our lives and aspirations.

Notes

1Mythri Prasad, Ph.D. Scholar, Centre for Development Studies (CDS), Trivandrum.

2Research conducted under the aegis of Delphi Research Services, Bangalore, and for the purposes of my doctoral dissertation.

3 I am grateful to Narayana Gatty, faculty at Azim Premji University, for raising this issue of ‘default and design’ in the context of his research on e-governance and its impact on citizens and state agents.

For more details visit https://cis-india.org/raw/histories-of-the-internet/blogs/transparency-and-politics/transparency-politics-it-in-india

A Compilation of Research on the Gig Economy

Aayush Rathi, Ambika Tandon, Sumandro Chattapadhyay — 2020-05-19T08:20:20Z

Over the past year, researchers at CIS have been studying gig economies and gig workers in India. Their work has involved consultative discussions with domestic workers, food delivery workers, taxi drivers, trade union leaders, and government representatives to document the state of gig work in India, and highlight the concerns of gig workers. The imposition of a severe lockdown in India in response to the outbreak of COVID-19 has left gig workers in precarious positions. Without the privilege of social distancing, these workers are having to contend with a drastic reduction in income, while also placing themselves at heightened health risks.

On gig economy during the COVID-19 pandemic

Supported by Feminist Internet Research Network led by the Association for Progressive Communications (APC) and funded by the International Development Research Centre (IDRC)

Along with Tandem Research, we spoke to leaders of four unions that represent gig workers across the country about the risks and vulnerabilities that they are having to contend with in the face of the COVID-19 crisis. Zothan Mawii (Tandem Research), Ambika Tandon, and Aayush Rathi share key reflections in this essay published on The Wire. (link).
Based on the discussion, a charter of recommendations was prepared with contributions from participants, and was shared with public and private stakeholders. (link)

On domestic workers in the platform economy

Supported by Feminist Internet Research Network led by the Association for Progressive Communications (APC) and funded by the International Development Research Centre (IDRC)

We discussed our ongoing research on the platformisation of domestic work in India with domestic workers, union members, and representatives from the Karnataka Labour Department in November 2019. Tasneem Mewa documented the rich discussion from this consultation. (link)

CIS worked with members of the Domestic Workers Rights Union to conduct field research on the lives and challenges of domestic workers in the platform economy. The following essays published on GenderIT capture their experiences of doing this research:

Parijatha G.P. writes about a “gated society management app,” MyGate, and the experiences of surveillance of migrant workers in Bengaluru. (link)
Radha Keerthna writes about the similarity in the conditions of domestic workers in the traditional and platform economy, particularly the precarity and invisibility of labour. (link)
Sumathi, a union leader, reflects on and her experience as an activist-researcher interacting with domestic gig workers through the course of our study. (link)
Zeenathunissa shares the difficulty of speaking to domestic workers in the gig economy, especially when workers undergo constant surveillance by employers and companies. (link)

On economic, algorithmic, and affective vulnerabilities of gig workers

Supported by Azim Premji University

CIS commissioned a set of four field studies of platform workers delivering food and driving taxis for platform companies in Mumbai and New Delhi. The researchers involved wrote a series of essays that were published by Platypus blog of CASTAC:

Anushree Gupta explores women’s presence as workers as well as passengers/customers in the ride hailing platform economy in Mumbai and related concerns of safety and risk mitigation. (link)
Sarah Zia highlights how algorithmic management of work and revenue targets of gig workers impact their everyday lives and plans for the future. (link)
Kinship networks are a critical source of safety and security for workers in the gig economy. Simiran Lalvani writes about the network among transportation workers in Mumbai, also reflecting on implications for those who are excluded. (link)
Noopur Raval and Rajendra Jadhav describe the unregulated and exploitative temporal structures of gig work, and how work-time of gig workers get configured by customer-facing promises of platform companies. (link)
The four researchers, led by Noopur Raval (co-PI for the project, held a roundtable discussion to reflect on methods, challenges, inter-subjectivities and possible future directions for research on the gig economy and its workers. (link)

The consultants - Noopur Raval, Anushree Gupta, Rajendra Jadhav, Sarah Zia and Simiran Lalvani - involved in this project on mapping digital labour in India’s platform economies (in Mumbai and New Delhi) gathered in Bengaluru on July 19, 2019 to share their preliminary field insights along with reflections on what it meant to do such studies, how they went about studying gig-work, and challenges that arose in their work. Watch the livestream from this discussion here.

For more details visit https://cis-india.org/raw/a-compilation-of-research-on-the-gig-economy

'I feel the pain of having nowhere to go': A Manipuri Trans Woman Recounts Her Ongoing Lockdown Ordeal

Santa Khurai — 2020-06-22T11:42:39Z

"My life and work in Bengaluru came to an abrupt halt with the COVID-19 outbreak and lockdown this March. We no longer had jobs and were forced to plan our departure from the city." -- As told to Santa Khurai, Manipur-based queer and Nupi Manbi activist, artist and writer. Compiled by Aayush Rathi, a cisgender, heterosexual man, and researcher with Centre for Internet and Society, India. This account is part of an ongoing CIS research project on gender, welfare and surveillance in India, and is supported by Privacy International, UK.

Originally published by Firstpost, June 20, 2020.

In 2015, I left my home state of Manipur for Bengaluru.

My name is Sarik*; I prefer to be known as Siku. I am a Nupi Manbi (trans woman).

Other Nupi Manbi had told me that Bengaluru is tolerant of transgender individuals, and that it is easy to find decent, well-paying jobs here. I contacted friends who had already moved here and relocated with their help.

Immediately, I found work at a fabric dyeing factory. The salary meant I could send some money home, my family was able to invest some of the funds in a monthly marup [revolving informal credit collective], and I was able to dream of someday having enough to buy a piece of land in Manipur.

I wasn’t to know at the time that just five years later, the happiness and hope would both prove fleeting.

***

I grew up in a small locality of Imphal East District, the youngest of three siblings. My mother had passed away, my father is a priest and story-teller, and my older brother worked as a traditional cook. As a result, our lives were fairly hand-to-mouth.

The frequent shifting of homes was very difficult for me, but I had no choice in the matter. I used to earn money by assisting other transgender friends in their tailoring works. While I worked hard in order to set aside enough money to own a small piece of land, it proved impossible with my meagre earnings.

After years of struggle, I decided to move to a big city with the aspiration to earn more.

***

My life and work in Bengaluru came to an abrupt halt with the COVID-19 outbreak and lockdown this March.

We no longer had jobs and were forced to plan our departure from the city. The Manipur government had announced measures that would allow stranded citizens to return to the state, so we began the formal process for our repatriation.

On 14 May 2020, three of us left Bengaluru in a special train that was organised for returnees to Manipur. Four days later, we were in Manipur.

When we reached Imphal, all returnees were first assembled at Modern College in Porompat, Imphal East. From there, we were sent to our respective constituencies to be quarantined. In the process, I was separated from my friends.

I was taken to Wangkhei Girl School as my permanent address falls under this constituency. At the quarantine centre, I was allocated a room shared by six other men. All the inmates were also sharing a toilet. This made me very uncomfortable; my body was undergoing changes due to hormonal effects.

In my discomfort, I reached out to transgender activist Santa Khurai, highlighting the need to set up a separate quarantine centre for transgender people. She immediately created a WhatsApp group for all the transgender people housed at different quarantine centres, keeping us updated about a separate quarantine centre for us. On the evening of 20 May, we rejoiced on seeing photos of the quarantine centre set up for transgender people. That night was the end of my terrible stay at the common quarantine centre.

***

On 21 May, I was shifted to the quarantine centre for transgender people at Ideal Blind School, Takyel. There, I was reunited with two of my friends. We stayed there for 17 days, receiving support from Santa Khurai through telecounseling. Before the quarantine period concluded, we were tested for COVID-19. We did not receive the results, but were advised to go back home. We were provided an acknowledgment in the form of a medical document. The relatives and parents of the other two trans girls had come to pick them up, but since my family doesn’t own a vehicle and it was not possible to hire on, I called a transgender friend to drop me home. I could sense some animosity in the neighbourhood, and decided not to step out from the house.

On the morning of 4 June, local governing bodies and clubs including Meira Paibi [a women’s rights group] thronged my house. A large crowd gathered in the temple shed. The club and Meira Paibi leader called my family members out and we were made to sit in the middle of a large group of people. They asked me to produce the result of the COVID-19 test, and I showed the acknowledgement given to us at the quarantine centre. People in the crowd passed the paper to each other disapprovingly, arguing that I hadn’t been declared COVID negative. One of the local club leaders called the police and doctors. The doctor who was in charge of the facility for transgender persons responded to the call, and validated my discharge from quarantine.

After few hours, even the police arrived and said that I could stay at home. However, the locals pressured the cops into taking my family — including my frail father who is in his 80s — to the police station.

***

We were finally allowed to leave the police station after several rounds of interrogation. My father, my brother (along with his wife and son) were taken back home by the police, while I was separately dropped off at a hotel in Gandhi Avenue, Thangal Bazar. I was advised to check in the hotel at around 3 pm; the charge was Rs 1,000 per day. When I asked the man who would pay for the room, he said, “Let’s see. At least you will be safe to stay here as the locals didn’t accept you coming home. You stay here until the test result come out.”

I called Santa in desperation, who consoled and reassured me. In the meantime, I had also called my sister to ask if some clothes could be brought for me. Her response alarmed and frightened me: My sister told me that my family were not being allowed to enter the house. The gate had been locked and they were instructed to stay at a quarantine centre as they were exposed to me. The news shocked me and made me desperate in wanting the test result to come out expeditiously, so that it would at least prevent any further hardships for my family.

Now I’m staying at the hotel. I fear going back to the house, the hostility of the locals, my family being attacked, my old father being forced to stay at a quarantine centre. I feel the pain of having nowhere to go. It is also infuriating to think that this could have been completely avoided had the officials not been in a haste to make us leave the quarantine centre, and had let us stay till the actual test results were received.

* Name changed to protect identity.

For more details visit https://cis-india.org/raw/a-manipuri-trans-woman-recounts-her-ongoing-lockdown-ordeal-covid19

Centre for Internet and Society

April 2011 Bulletin

Researchers@Work

Workshops organised in Bangalore

Digital Natives with a Cause?

Columns on Digital Natives

Digital Natives Newsletter

New Blog Entry by Samuel Tettner

Accessibility

Workshop organised in Hyderabad

Openness

Submission

New Blog Entry

Internet Governance

Featured

New Blog Entries

Study Tour

Featured Research

Interview

Workshops organized in Ahmedabad and Bangalore

New Blog Entries

Telecom

Column

News & Media Coverage

Follow us elsewhere

Anushree Gupta - Ladies ‘Log’: Women’s Safety and Risk Transfer in Ridehailing

Summary of the essay in Hindi: Audio (YouTube) and Transcript (text)

Platforms in Gendered Cityscapes

Uber’s ad on a billboard in Mumbai promises earnings of more than Rs. 1 lakh per month. Using a woman’s image illustrates the extent of their potential for transforming lives and livelihoods. Source: Drivers’ Union Telegram Group.

Terms of Safety

Gender, Safety, and Enterprise

Conclusion

Endnotes

References

Announcing Selected Researchers: Welfare, Gender, and Surveillance

Call for Researchers: URL

Kaushal Bodwal

Rosamma Thomas

Shreya Ila Anasuya

An Introduction to the Chinese Wikipedia

A Question of Digital Humanities

Sections

The Problem of Definition

The Problem of the Discipline

Notes

References

A History of Transparency, Politics and Information Technologies in India

Notes

A Compilation of Research on the Gig Economy

On gig economy during the COVID-19 pandemic

On domestic workers in the platform economy

On economic, algorithmic, and affective vulnerabilities of gig workers

'I feel the pain of having nowhere to go': A Manipuri Trans Woman Recounts Her Ongoing Lockdown Ordeal