Centre for Internet and Society

Indian government websites: Gold mine for cybercriminals

praskrishna — 2014-01-31T06:18:12Z

If you are a cybercriminal trying to commit identity theft or digitally impersonate a citizen, you have help from the unlikeliest of sources — the Government of India.

The article by Srutijith KK was published in the Times of India on January 3, 2014. Sunil Abraham is quoted.

Various government agencies have put vast amount of personal information online, often with little barrier to access and with hardly any provision to prevent their misuse.

Combine a few of these databases and you have a gold mine of information on India's citizens, including some of its wealthiest residents, whose bank accounts are of special interest to thieves. "If I want to target someone, I now have access to so much detail that shouldn't have been in public. Hackers with good social engineering skills will be able to call a call centre and impersonate a person. And from a stalking perspective, it has implications for not just celebrities, but anybody with a jilted lover, a political rival, and so on," said Binoo Thomas, a digital security expert at McAfee Labs.

For example, if somebody wants to get personal details of some of India's richest people, he would simply need to click on the LPG transparency links on Indane, Bharat Gas and HP portals and narrow the search to the South Mumbai region. Many gas agencies have their area of service in their names, such as Bandra Gas Agency or Colaba Gas Agency.

Select one of these gas agencies and you have a list of all the customers, with their consumer number, address and, in many cases, a mobile number. This database is also searchable by name. You can quickly search for any famous surname and be rewarded with a consumer number, residence address and in many cases, a mobile phone number.

A cursory search gave ET the mobile number and full residential address of the well-known matriarch of a famous business family. A search under the Bandra Gas Agency promptly showed the full residential address of a famous Bollywood actress. Your next stop could be the website of the Election Commission of India, which has asked all state Election Commissions to place the entire voter rolls online.

The voter roll also has the full residential address, age and gender of a person. A quick search on the MTNL Mumbai directory online will reveal the landline number for a person. With a little bit of luck and time to troll social networks such as Facebook and LinkedIn, a skilled cybercriminal can discern your date of birth and professional details.

Date of birth, phone number, alternate number and billing address are the details many telephone companies and banks use to determine whether a person calling its customer helpline is indeed who she says she is. This kind of information also allows a hacker to design effective phishing attacks, which lures a person into revealing information such as passwords or credit card numbers. An email that lists accurate personal information appears authoritative and has greater likelihood of being trusted by a recipient.

Thread of identity theft
This kind of crime has been on the rise. In December, US Department of Justice estimated that $24.7 billion were lost to identity theft in 2012, as 11.5 million Americans found themselves defrauded. Similar data is unavailable for India. "Privacy has become a matter of personal security. As the state has been pushed to function in a more transparent manner, authorities are making the details about us transparent instead! The data protection principles are well evolved all over the world.

All of these data controllers are in violation of every good principle. We don't need to wait for a law to observe these principles," said Usha Ramanathan, an independent law researcher specialising in privacy, surveillance and related issues. The ministry of rural development, which administers the Mahatma Gandhi National Rural Employment Guarantee Scheme, goes a step further, and places online the bank account numbers and IFSC codes for all its beneficiaries.

RTI requirements
The justification for publishing this kind of data online is typically section 4 of the RTI Act, which requires all government departments to proactively publish details of subsidy programmes, including details of the subsidy availed. However, section 8(1) of the same Act says that personal information that invades privacy of an individual need not be published unless an appellate authority decides that a larger public interest is served by it. It's unclear what public interest is served by the publication of full residential address, mobile number or bank accounts by various agencies.

In some cases, like the MNREGS and the voter rolls, sector-specific laws also apply. "Going by the provisions of the MGNREGA, which mandates proactive disclosures, we keep all processes in the public view... We have not perceived any threat in displaying bank account numbers of wage seekers, most of which have been opened for receiving wages," said R Subrahmanyam, the joint secretary at the ministry of rural development who heads the MNREGA division.

The petroleum ministry did not respond to an email requesting comment. In an emailed response, Chief Election Commissioner VS Sampath referred to Rule 33 of the Registration of Elector Rules, 1960, to establish that the voter roll was a public document. "Thus it can be seen that Electoral Roll is a public document which is available to the public for inspection. The Commission has, therefore, given instructions to put this public document on the website to facilitate inspection by public. When law stipulates that it is a public document, the public has a right to access it," he said. But no law states that anonymising techniques or relevant barriers to accessing private information should not be deployed.

Legal vacuum
India does not have an omnibus privacy law that overrides sector specific legislation. According to Sunil Abraham of the Bangalore-based thinktank Centre for Internet and Society, there are some 50 different laws that have a privacy element in India. The Department of Personnel and Training has been working on a draft privacy law for three years now.

"We need to think of this problem in the light of the privacy law that is being drafted. Traditionally and culturally our view of privacy has been different. A more explicit understanding of the privacy needs of the citizens is certainly welcome. Section 43A of the IT Act has provisions for data protection," said J Satyanarayana, secretary at the department of information technology.

But 43A applies only to corporations, and government agencies are not bound by it. Apart from the central government agencies, several state government agencies and schemes also collect and store personal information. But no standard protocol binds them in deciding who shall have access and who shall not.

For more details visit https://cis-india.org/news/the-times-of-india-january-3-2014-sruthijit-kk-indian-govt-websites-gold-mine-for-cybercriminals

Indian Government says it is still drafting privacy law, but doesn’t give timelines

praskrishna — 2017-05-15T02:10:26Z

Read the original published by Medianama here

The Government is drafting a legislation to protect privacy of individuals breached through unlawful means in consultation with stakeholders, the minister for communications and information technology Ravi Shankar Prasad said in the Rajya Sabha. However, no timeline was provided, which is really the problem: Is the Indian government even interested in a privacy law?

In August last year, the Government of India had said in the Supreme Court of India that had said that “violation of privacy doesn’t mean anything because privacy is not a guaranteed right”, actually arguing that the citizens of India do not have a fundamental right to privacy.
In September last year, the DeitY had also sought to make encryption (and personal and business security) weaker via a draft policy on encryption, requiring all users to store the plaintexts of the corresponding encrypted information for 90 days from the date of transaction and provide the verifiable plain-text to Law and Enforcement Agencies if required. After a public outcry, the paper was withdrawn.
Last month, the DoT made it mandatory to have GPS on all phones by 2018.

We’re in a situation where the country doesn’t have a privacy law on one hand, and is setting up surveillance systems like the Centralized Monitoring System, NETRA, NATGRID (for collecting data from across databases), and linking citizens and databases across the unique identity number in Aadhaar on the other.

What happened to the old Privacy bill?

While India does not yet have a comprehensive privacy policy, back in 2014, the Centre for Internet and Society received a leaked version of the draft Privacy Bill 2014 that the Department of Personnel and Training, Government of India had drafted. A comparison of the draft bill from 2014 and the draft privacy bill of 2011 can be found here.

As per Prasad, as of now, the Section 43, 43A and 72A of the IT Act of 2000 provide the legal framework for digital privacy and security, mandating that agencies collecting personal data must provide a privacy policy, and compensations must be paid to the victim in case of unauthorized access or leakage of information.

Questions asked in Rajya Sabha:

Whether Government intends to bring a specific legislation to address the concerns regarding privacy in the country, if so, the details thereof, if not, the reason therefore; and

Whether the legislation would provide for protection of ‘personal data’ along the lines of the European Union’s Data Protection Directive, if so, the details thereof, if not, the reasons therefor

EU Privacy Bill

Interestingly, the question posed to the minister asked if the legislation would provide for protection of personal data along the lines of European Union’s General Data Protection Directive (GDRP), which were approved just last month. EU’s directive defines “any information relating to an identified or identifiable natural person directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity”, as personal data.

The GDRP has a pretty wide scope and is pretty consumer friendly. The laws require users to provide explicit consent for data collection, companies to report as soon as they have a data breach, and a ‘right to erasure’ that lets users request all personal data related to them to be deleted. It also imposes a significant fine of up to 4% of annual worldwide turnover of a company in the previous financial year, in case of non compliance. For a comprehensive overview of the policy read handbook on European data protection law (pdf).

Email privacy bill US

The US does not have a comprehensive digital privacy law like the EU and mostly relies on the the privacy act of 1974. However, recently the US House of Representatives unanimously passed the Email Privacy Act that would require investigators to get a warrant before forcing companies to hand over customer email or other electronic communications, no matter how old the communication.

For more details visit https://cis-india.org/internet-governance/news/medianama-vivek-pai-may-4-2017-indian-govt-says-it-is-still-drafting-privacy-law

Indian Government Quietly Brings In Its 'Central Monitoring System': Total Surveillance Of All Telecommunications

praskrishna — 2013-07-02T09:12:49Z

There's a worrying trend around the world for governments to extend online surveillance capabilities to encompass all citizens -- often justified with the usual excuse of combatting terrorism and/or child pornography.

The blog post was published in tech dirt on June 8, 2013. Pranesh Prakash is quoted.

The latest to join this unhappy club is India, which has put in place what sounds like a massively intrusive system, as this article from The Times of India makes clear:

The government last month quietly began rolling out a project that gives it access to everything that happens over India's telecommunications network -- online activities, phone calls, text messages and even social media conversations. Called the Central Monitoring System, it will be the single window from where government arms such as the National Investigation Agency or the tax authorities will be able to monitor every byte of communication.

This project has been under development for two years, but in almost total secrecy:

"In the absence of a strong privacy law that promotes transparency about surveillance and thus allows us to judge the utility of the surveillance, this kind of development is very worrisome," warned Pranesh Prakash, director of policy at the Centre for Internet and Society. "Further, this has been done with neither public nor parliamentary dialogue, making the government unaccountable to its citizens."

That combination of total surveillance and zero transparency is a dangerous one, providing the perfect tool for monitoring and controlling political and social dissent. If India wishes to maintain its claim to be "the world's largest democracy", its government would do well to introduce some safeguards against abuse of the new system, such as strong privacy laws, as well as engaging the Indian public in an open debate about what exactly such extraordinary surveillance powers might be used for.

For more details visit https://cis-india.org/news/tech-dirt-june-8-2013-indian-govt-quietly-brings-central-monitoring-system

Indian Cricket Board Exposes Personal Data of Thousands of Players

Admin — 2018-05-18T05:01:50Z

The IT security researchers at Kromtech Security Center discovered a trove of personal and sensitive data belonging to around 15,000 to 20,000 Indian applicants participating in cricket seasons 2015-2018.

The blog post was published on Hack Read on May 15, 2018.

The authority responsible for protecting this data was The Board of Control for Cricket in India (BCCI) but it was left exposed to the public in two misconfigured AWS (Amazon Web Service) S3 cloud storage buckets.

According to the analysis from Kromtech researchers, the data was divided into different categories of players including those under 19 years old. The data was accessible to anyone with an Internet connection and basic knowledge of using AWS cloud storage.

The data was discovered earlier this month and included names, date of birth, place of birth, permanent addresses, email IDs, proficiency details, medical records, birth certificate number, passport number, SSC certificate number, PAN card number, mobile number, landline and phone number of the person who can be contacted in case of emergency.

Screenshot of one of the files that were exposed (Image credit: Kromtech)

At the time of publishing this article, the BCCI was informed by Kromtech researchers and both misconfigured buckets were secured. However, this is not the first time when such sensitive information was leaked online. In 2017, Bangalore-based Centre for Internet and Society (CIS) found that names, addresses, date of birth, PAN card details, Aadhaar card numbers and other relevant details of millions of Indian citizen could be found with just a simple Google search.

On the other hand, lately, AWS buckets have been making headlines for the wrong reasons. Until now, there have been tons of cases in which misconfigured AWS buckets have been found carrying highly sensitive and confidential data such as classified NSA documents or details about US Military’s social media spying campaign.

In two such cases, malicious hackers were able to compromise AWS buckets belonging to Tesla Motors and LA Times to secretly mine cryptocurrency. Therefore, if you are an AWS user make sure your cloud server is properly secured.

For more details visit https://cis-india.org/internet-governance/news/hack-read-waqas-may-15-2018-indian-cricket-board-exposes-personal-data-of-thousands-of-players

Indian biometric ID plan faces court hurdle

praskrishna — 2013-10-03T10:58:31Z

Supreme Court in India rules -- for now -- against plan to make biometric ID mandatory for receiving services.

This article by John Ribeiro was published in Computer World on September 25, 2013. Pranesh Prakash is quoted.

A controversial biometric project in India, which could require people to produce their biometric IDs to collect government subsidies, has received a significant setback from the country's Supreme Court.

The court ruled this week in an interim order that people cannot be required to have the controversial Aadhaar identification to collect state subsidies, even as the Unique Identification Authority of India (UIDAI), the government agency that manages the project, has been trying to promote the Aadhaar number as proof of identity for a variety of services including banking.

The UIDAI has said that the scheme is voluntary, but some states and agencies have attempted to link the identification to the implementation of programs such as cash subsidies for cooking gas that benefit even the middle and richer classes.

"I signed up for Aadhaar only to ensure that I continue to get a gas cylinder at reasonable rates," said an executive in Bangalore who had queued up a few months ago for an Aadhaar number. The state of Maharashtra, for example, aims to be the first state in the country to roll out Aadhaar-linked subsidy transfers to LPG (liquified petroleum gas) consumers across all the districts in the state.

Pending a final order, the court ruled that "....no person should suffer for not getting the Adhaar card inspite of the fact that some authority had issued a circular making it mandatory...."

UIDAI Chairman Nandan Nilekani did not immediately agree to discuss the court order.

The Aadhaar project is the result of an executive order, and is not backed by a law passed by India's Parliament, so its legality can be in question, said Pavan Duggal, a cyberlaw expert who practices before India's Supreme Court. The project could be in violation of the country's Information Technology Act and rules which cover collection, handling and processing of sensitive personal data, he added.

Aadhaar, though said to be voluntary, could also be in violation of fundamental rights of the Indian constitution relating to right to life and privacy, as a perception is being created that the ID will be required for subsidies and benefits, Duggal added.

The government should have considered getting an enabling law passed by Parliament for the data collection as also a strong privacy law to prevent misuse of Aadhaar related data and collation of multiple databases using Aadhaar, because of the privacy issues involved and its implications on fundamental rights, said Pranesh Prakash, Policy Director at the Centre for Internet and Society in Bangalore.

The biometric project, which collects 10 fingerprints, iris scan and other information such as name, date of birth and address, has been criticized by a number of privacy groups who worry that the data could at some point be misused by the government. There is also a risk that such large databases could be hacked, putting at risk information of people. It is not clear what are the measures taken by UIDAI to protect the authenticity and correctness of the biometric information, and prevent access by foreign powers, Duggal said.

The Aadhaar number now allows different agencies including private organizations to collect and exchange data between them, which may be useful to marketers, for example, Prakash said. Previously, it wasn't practical as the agencies would have difficulty ensuring that the information was about the same person, he added.

The Supreme Court has also ruled that illegal immigrants should not be enrolled under the Aadhaar program, which is meant to facilitate subsidized services to Indian citizens. The Aadhaar, which does not collect citizenship information, is likely to be misused by illegal migrants, activists have said.

One of the many challenges facing the Aadhaar program is that village-level politicians and influence peddlers cook up data to enroll under subsidy schemes people who are not eligible for benefits, or people who are nonexistent. The traditional paper ration card scheme and voter rolls are usually stuffed with nonexistent people or people who do not typically qualify for benefits.

Aadhaar was expected to remove these discrepancies by more accurate collection of data on people who enrolled under the scheme. But a number of users have complained that the Aadhaar cards they have received have errors in their names, addresses and other details. One newspaper reported that an Aadhaar applicant received a card that had the face of a dog in place of his photograph.

UIDAI aims to provide 600 million Aadhaar numbers to residents by 2014.

For more details visit https://cis-india.org/news/computerworld-september-25-2013-john-ribeiro-indian-biometric-id-plan-faces-court-hurdle

India:Privacy in Peril

bhairav — 2013-09-25T09:56:22Z

The danger of mass surveillance in India is for real. The absence of a regulating law is damning for Indians who want to protect their privacy against the juggernaut of state and private surveillance.

The article was originally published in the Frontline on July 12, 2013.

At the concluding scene of his latest movie, Superman disdainfully flings a surveillance drone down to earth in front of a horrified general. “You can’t control me,” he tells his military minder. “You can’t find out where I hang up my cape.” This exchange goes to the crux of surveillance: control. Surveillance is the means by which nation-states exercise control over people. If the logical basis of the nation-state is the establishment and maintenance of homogeneity, it is necessary to detect and interdict dissent before it threatens the boundedness and continuity of the national imagination. This imagination often cannot encompass diversity, so it constructs categories of others that include dissenters and outsiders. Admittedly, this happens less in India because the foundation of the Indian nation-state imagined a diverse society expressing a plurality of ideas in a variety of languages secured by a syncretic and democratic government that protected individual freedoms. Unfortunately, this vision is still to be realised, and the foundational idea of India continues to be challenged by poor governance, poverty, insurgencies and rebellion. Consequently, surveillance is, for the modern nation-state, a condicio sine qua non—an essential element without which it will eventually cease to exist. The challenge for democratic nation-states is to find the optimal balance between surveillance and the duty to protect the freedoms of its citizens.

History of wiretaps

Some countries, such as the United States, have assembled a vast apparatus of surveillance to monitor the activities of their citizens and foreigners. Let us review the recent controversy revealed by the whistle-blower Edward Snowden. In 1967, the U.S. Supreme Court ruled in Katz vs United States that wiretaps had to be warranted, judicially sanctioned and supported by probable cause. This resulted in the passage of the Wiretap Act of 1968 that regulated domestic surveillance. Following revelations that Washington was engaging in unrestricted foreign surveillance in the context of the Vietnam war and anti-war protests, the U.S. Congress enacted the Foreign Intelligence Surveillance Act (FISA) in 1978. FISA gave the U.S. government the power to conduct, without judicial sanction, surveillance for foreign intelligence information; and, with judicial sanction from a secret FISA court, surveillance of anybody if the ultimate target was a foreign power. Paradoxically, even a U.S. citizen could be a foreign power in certain circumstances. Domestically, FISA enabled secret warrants for specific items of information such as library book borrowers and car rentals.

Following the 9/11 World Trade Centre attacks, Congress enacted the Patriot Act of 2001, Section 215 of which dramatically expanded the scope of FISA to allow secret warrants to conduct surveillance in respect of “any tangible thing” that was relevant to a national security investigation. In exercise of this power, a secret FISA court issued secret warrants ordering a number of U.S. companies to share, in real time, voice and data traffic with the National Security Agency (NSA). We may never know the full scope of the NSA’s surveillance, but we know this: (a) Verizon Communications, a telecommunications major, was ordered to provide metadata for all telephone calls within and without the U.S.; (b) the NSA runs a clandestine programme called PRISM that accesses Internet traffic, such as e-mails, web searches, forum comments and blogs, in real time; and (c) the NSA manages a comprehensive data analysis system called Boundless Informant that intercepts and analyses voice and data traffic around the world and subjects them to automated pattern recognition. The documents leaked by Snowden allege that Google, Facebook, Apple, Dropbox, Microsoft and Yahoo! participate in PRISM, but these companies have denied their involvement.

India fifth-most monitored

How does this affect India? The Snowden documents reveal that India is the NSA’s fifth-most monitored country after Iran, Pakistan, Jordan and Egypt. Interestingly, China is monitored less than India. Several billion pieces of data from India, such as e-mails and telephone metadata, were intercepted and monitored by the NSA. For Indians, it is not inconceivable that our e-mails, should they be sent using Gmail, Yahoo! Mail or Hotmail, or our documents, should we be subscribing to Dropbox, or our Facebook posts, are being accessed and read by the NSA. Incredibly, most Indian governmental communication, including that of Ministers and senior civil servants, use private U.S. e-mail services. We no longer enjoy privacy online. The question of suspicious activity, irrespective of the rubric under which suspicion is measured, is moot. Any use of U.S. service providers is potentially compromised since U.S. law permits intrusive dragnet surveillance against foreigners. This clearly reveals a dichotomy in U.S. constitutional law: the Fourth Amendment’s guarantees of privacy, repeatedly upheld by U.S. courts, protect U.S. citizens to a far greater extent than they do foreigners. It is natural for a nation-state to privilege the rights of its citizens over others. As Indians, therefore, we must clearly look out for ourselves.

Privacy and personal liberty

Unfortunately, India does not have a persuasive jurisprudence of privacy protection. In the Kharak Singh (1964) and Gobind (1975) cases, the Supreme Court of India considered the question of privacy from physical surveillance by the police in and around homes of suspects. In the latter case, the court found that some of the Fundamental Rights “could be described as contributing to the right to privacy”, which was subject to a compelling public interest. This insipid inference held the field until 1994 when, in the Rajagopal (“Auto Shankar”, 1994) case, the Supreme Court, for the first time, directly located privacy within the ambit of the right to personal liberty recognised by Article 21 of the Constitution. However, Rajagopal dealt specifically with the publication of an autobiography, it did not consider the privacy of communications. In 1997, the Supreme Court considered the question of wiretaps in the People’s Union for Civil Liberties (PUCL) case. While finding that wiretaps invaded the privacy of communications, it continued to permit them subject to some procedural safeguards which continue to be routinely ignored. A more robust statement of the right to privacy was made by the Delhi High Court in the Naz Foundation case (2011) that decriminalised consensual homosexual acts; however, there is an appeal against the judgment in the Supreme Court.

Legislative silence

Judicial vagueness has been compounded by legislative silence. India does not have a law to operationalise a right to privacy. Consequently, a multitude of laws permit daily infractions of privacy. These infractions have survived because they are diverse, dissipated and quite disorganised. However, the technocratic impulse to centralise and consolidate surveillance and data collection has, in recent years, alarmed many citizens. The state hopes to, through enterprises such as the Central Monitoring System (CMS), the Crime and Criminals Tracking Network and System (CCTNS), the National Intelligence Grid (NATGRID), the Telephone Call Interception System (TCIS) and the Unique Identification Number (UID), replicate the U.S. successes in surveillance and monitoring and profiling all its citizens. However, unlike the U.S., India proposes to achieve this without an enabling law. Let us consider the CMS. No documents have been made available that indicate the scope and size of the CMS.

From a variety of police tenders for private equipment, it appears that the Central government hopes to put in place a system that will intercept, in real time, all voice and data traffic originating or terminating in India or being carried by Indian service providers. This data will be subject to pattern recognition and other automated tests to detect emotional markers, such as hate, compassion or intent. The sheer scale of this enterprise is intimidating; all communications in India’s many languages will be subject to interception and testing designed to detect different forms of dissent. This mammoth exercise in monitoring is taking place—it is understood that some components of the CMS are already operational—without statutory sanction. No credible authorities exist to supervise this exercise, no avenues for redress have been identified and no consequences have been laid down for abuse.

Statutory Surveillance

In a recent interview, Milind Deora, Minister of State for Communications and Information Technology, dismissed public scepticism of the CMS saying that direct state access to private communications was better for privacy since it reduced dependence on the interception abilities of private service providers. This circular argument is both disingenuous and incorrect. No doubt, trusting private persons with the power to intercept and store the private data of citizens is flawed. The leaking of the Niira Radia tapes, which contain the private communications of Niira Radia taped on the orders of the Income Tax Department, testifies to this flaw. However, bypassing private players to enable direct state access to private communications will preclude leaks and, thereby, remove from public knowledge the fact of surveillance. This messy situation may be obviated by a regime of statutory regulation of warranted surveillance by an independent and impartial authority. This system is favoured by liberal democracies around the world but conspicuously resisted by the Indian government.

The question of privacy legislation was recently considered by a committee chaired by Justice Ajit Prakash Shah, a former judge of the Delhi High Court who sat on the Bench that delivered the Naz Foundation judgment. The Shah Committee was constituted by the Planning Commission for a different reason: the need to protect personal data that are outsourced to India for processing. The lack of credible privacy law, it is foreseen, will result in European and other foreign personal data being sent to other attractive processing destinations, such as Vietnam, Israel or the Philippines, resulting in the decline of India’s outsourcing industry. However, the Shah Committee also noted the absence of law sufficient to protect against surveillance abuses. Most importantly, the Shah Committee formulated nine national privacy principles to inform any future privacy legislation (see story on page 26). In 2011, the Department of Personnel and Training (DoPT) of the Ministry of Human Resource Development, the same Ministry entrusted with implementing the Right to Information Act, 2005, leaked a draft privacy Bill, marked ‘Secret’, on the Internet. The DoPT Bill received substantive criticism from the Attorney General and some government Secretaries for the clumsy drafting. A new version of the DoPT Bill is reported to have been drafted and sent to the Ministry of Law for consideration. This revised Bill, which presumably contains chapters to regulate surveillance, including the interception of communications, has not been made public.

The need for privacy legislation cannot be overstated. The Snowden affair reveals the extent of possible state surveillance of private communications. For Indians who must now explore ways to protect their privacy against the juggernaut of state and private surveillance, the absence of regulatory law is damning. Permitting, through public inaction, unwarranted and non-targetted dragnet surveillance by the Indian state without reasonable cause would be an act of surrender of far-reaching implications.

Information, they say, is power. Allowing governments to exercise this power over us without thought for the rule of law constitutes the ultimate submission possible in a democratic nation-state. And, since superheroes are escapist fantasies, without the prospect of good laws we will all be subordinate to a new national imagination of control and monitoring, surveillance and profiling. If allowed to come to pass, this will be a betrayal of the foundational idea of India as a free and democratic republic tolerant of dissent.

Bhairav Acharya is a constitutional lawyer practising in the Supreme Court of India. He advises the Centre for Internet & Society, Bangalore, on privacy law and other constitutional issues.

For more details visit https://cis-india.org/internet-governance/blog/frontline-cover-story-july-12-2013-bhairav-acharya-privacy-in-peril

India: Privacy Bill will likely reflect EU Directive

praskrishna — 2014-03-05T11:45:37Z

The Indian Centre for Internet and Society (CIS) called for comments - on 25 February 2014 - on a draft Privacy Protection Bill ('the Bill'). The draft Bill comes after a series of roundtable discussions in 2013. The last CIS roundtable on the Bill, on 19 October 2013, included Jacob Kohnstamm, Chairman of the EU Article 29 Working Party and the Dutch data protection authority, and Christopher Graham, the UK Information Commissioner.

The article was published in DataGuidance on March 3, 2014.

"In its eventual form, I expect [the Bill] will be modelled to a great extent on the European Data Protection Directive (95/46/EC)," Rodney Ryder, Partner at Scriboard, told DataGuidance. "The European Directive is an important model as India moves forward." Data protection in India is currently regulated by the Information Technology Act 2011, however, if enacted, the Bill would introduce the country's first comprehensive privacy regime. In 2013, the European Commission assessed India's data protection regime and decided not to award adequacy recognition at that time.

"If the Bill is introduced in the Winter Session, […] it is likely to […] come into effect either at the end of the year or early in the next year"

The draft Bill regulates collection, storage and processing of personal data, with both monetary and penal penalties yet to be determined for anyone who 'collects, receives, stores, processes or otherwise handles any personal data [except in conformity with the provisions of the Act].' It also establishes an Indian Data Protection Authority (DPA), with the power to investigate data processing and to 'give such directions or pass such orders as are necessary.'

"[Moving forward,] we expect more clarity on the role and functioning of the DPA," Ryder stated. "In the past, the Government of India has not been clear on the role of the DPA. Will this 'authority' have the independent powers and stature of the European Privacy Commissioners? [Additionally,] the complaint mechanism under the Bill requires greater clarity, precision and structure."

Divya Sharma, Legal Director at Bird and Bird LLP, commented, "Considering that India has parliamentary elections scheduled to take place in April 2014, this bill is unlikely to progress further until a new Government takes office in May 2014. […] Any legislation of this nature is unlikely to progress during this Government's tenure."

"If the Bill is introduced in the Winter Session, after due consideration, it is likely to be passed by the end of the Year and come into effect either at the end of the year or early in the next year," said Ryder.

For more details visit https://cis-india.org/news/data-guidance-march-3-2014-india-privacy-bill-will-likely-reflect-eu-directive

India’s Supreme Court hears challenge to biometric authentication system

praskrishna — 2017-05-20T06:44:02Z

Two lawsuits being heard this week before India’s Supreme Court question a requirement imposed by the government that individuals should quote a biometrics-based authentication number when filing their tax returns.

The post by John Riberio, IDG News Service was mirrored by IT World on May 3, 2017.

Civil rights groups have opposed the Aadhaar biometric system, which is based on centralized records of all ten fingerprints and iris scans, as their extensive use allegedly encroach on the privacy rights of Indians. “Aadhaar is surveillance technology masquerading as secure authentication technology,” said Sunil Abraham, executive director of Bangalore-based research organization, the Centre for Internet and Society.

The Indian government has in the meantime extended the use of Aadhaar, originally meant to identify beneficiaries of state schemes for the poor, to other areas such as filing of taxes, distribution of meals to school children and payment systems.

Hearings on the writ petitions, challenging the amendment to the Income Tax Act, are going on in Delhi before a Supreme Court bench consisting of Justices A.K. Sikri and Ashok Bhushan.

Tax payers are required to have the Aadhaar number in addition to their permanent account number (PAN), which they have previously used to file their tax returns. Their failure to produce the Aadhaar number would lead to invalidation of the PAN number, affecting people who are already required to quote this number for other transactions such as buying cars or opening bank accounts.

The stakes in this dispute are high. The petitioners have argued for Aadhaar being voluntary and question the manner in which the new amendment to the tax law has been introduced. The government has said both in court and in other public forums that it needs a reliable and mandatory biometric system to get around the issue of fake PAN numbers.

The lawyer for one of the plaintiffs, Shyam Divan, has argued for the individual’s absolute ownership of her body, citing Article 21 of the Indian Constitution, which protects a person from being “deprived of his life or personal liberty except according to procedure established by law.” The government has countered by saying that citizens do not have absolute rights over their bodies, citing the law against an individual committing suicide as an example.

The Supreme Court in another lawsuit looking into privacy issues and the constitutionality of the Aadhaar scheme had ruled in an interim order in 2015 that the biometric program had to be voluntary and could not be used to deprive the poor of benefits.

"The production of an Aadhaar card will not be condition for obtaining any benefits otherwise due to a citizen," the top court ruled.

The government holds that the Aadhaar Act, passed in Parliament last year, provides the legal backing for making the biometric identification compulsory.

The current lawsuits against Aadhaar have not been argued on grounds of privacy, reportedly because the court would not allow this line of argument, which is already being heard in the other case. The Supreme Court has made current petitioners “fight this battle with one arm tied behind their backs!,” wrote lawyer Gautam Bhatia in a blog post Wednesday.

For more details visit https://cis-india.org/internet-governance/news/idg-news-service-john-riberio-may-3-2017-indias-supreme-court-hears-challenge-to-biometric-authentication-system

India’s National ID Program May Be Turning The Country Into A Surveillance State

praskrishna — 2017-04-07T12:49:30Z

For seven years, India’s government has been scanning the irises and fingerprints of its citizens into a massive database. The once voluntary program was intended to fix the country’s corrupt welfare schemes, but critics worry about its Orwellian overtones.

The blog post by Pranav Dixit was published by BuzzFeedNews on April 4, 2017. Sunil Abraham was quoted.

An abridged version of the blog post containing Sunil Abraham's quotes are reproduced below:

“You can’t change your fingerprints”

Sunil Abraham, the CIS director, calls himself a “technological critic” of the Aadhaar platform. For years, he’s been warning of the security risks associated with a centralized repository of the demographic and biometric details of a billion or so people.

“Aadhaar is a sitting duck,” Abraham told BuzzFeed News. That’s not an unreasonable assessment considering that India’s track record for protecting people’s private data is far from stellar. Earlier this year, for example, a security researcher discovered a website that was leaking the Aadhaar demographic data of more than 500,000 minors. The website was subsequently shut down, but the incident raised questions about Aadhaar’s security protocols — particularly those around data shared with third parties.

Abraham’s concerns are not without global precedent. In 2012, Ecuadorian police jailed blogger Paul Moreno for breaking into the country’s online national identity database and registering himself as Ecuadorian President Rafael Correa. In April 2016, hackers posted a database containing names, national IDs, addresses, and birth dates of more than 50 million Turkish citizens, including Turkish President Recep Tayyip Erdogan; later that month, Mexico’s entire voter database — over 87 million national IDs, addresses, and more — was leaked onto Amazon’s cloud servers by as-yet-untraced sources; and in the Philippines, more than 55 million voters had their private information — including fingerprints — released on the Dark Web.

“When this database is hacked — and it will be — it will be because someone breaches the computer security that protects the computers actually using the data.”

“What is the price that we pay as a nation if our database of over a billion people — complete with all 10 fingerprints and iris scans — leaks?” Abraham asked. The consequences, he said, will be permanent. Unlike a password, which you can reset at any time, your biometrics, if compromised, are the ultimate privacy breach. “You can’t change your fingerprints.”

The UIDAI claims that the Aadhaar database is protected using the “highest available public key cryptography encryption (PKI-2048 and AES-256)” and would take “billions of years” to crack.

“Encryption like this doesn’t typically get broken, it gets circumvented,” security researcher Troy Hunt told BuzzFeed News. “For example, the web application that sits in front of it is compromised and data is retrieved after decryption.” Or alternatively, he said, the encryption key itself is compromised. “Naturally, governments will offer all sorts of assurances on these things, but the simple, immutable fact is that once large volumes are centralized like this, there is a heightened risk of security incidents and of the data consequently being lost or exposed,” he added.

Cryptographer and cybersecurity expert Bruce Schneier echoed Hunt’s assessment. “When this database is hacked — and it will be — it will be because someone breaches the computer security that protects the computers actually using the data,” he said. “They will go around the encryption.”

Nilekani — who did not respond to BuzzFeed News’ requests for comment — recently dismissed concerns around the project’s privacy implications as “hand-waving.” In an interview with the Economic Times, he repeatedly stressed how secure Aadhaar’s “advanced encryption technology” was. “I can categorically say that it’s the most secure system in India and among the most secure systems in the world,” he said.

Abraham is unconvinced by such assurances. He believes Aadhaar fundamentally changes the equation between a citizen and a state. “There’s a big difference between you identifying yourself to the government, and the government identifying who you are,” he said.

Aadhaar’s opponents say the program’s implementation has left India’s poorest people with no choice but to use it. “If you link people’s food subsidies, wages, bank accounts, and other crucial things to Aadhaar, you hit them where it hurts the most,” Ramanathan argued. “You leave them with no choice but to sign up.”

“Can you imagine if the United States passed a law that said that every person who wished to get food stamps would need their fingerprints registered in a government-owned database?” a journalist turned Aadhaar activist who did not wished to be named told BuzzFeed News. “Imagine what a scandal that would be.”

For Nilekani, such criticism is just overstatement and drama. “I think this so-called anti-Aadhaar lobby is really just a small bunch of liberal elites who are in some echo chamber,” he said during a recent interview with Indian business news channel ET Now. “The reality is that a billion people are using Aadhaar. A lot of the accusations are just delusional. Aadhaar is not a system for surveillance. [The critics] live in a bubble and are not connected to reality.”

Abraham laughed off Nilekani’s comments. “The Unique Identification Authority of India will become the monopoly provider of identification and authentication services in India,” he said. “That sounds like a centrally planned communist state to me. I don’t know which left liberal elites he’s talking about.”

For more details visit https://cis-india.org/internet-governance/news/buzzfeednews-pranav-dixit-april-4-2017-indias-national-id-program-may-be-turning-the-country-into-a-surveillance-state

India’s largest bank SBI leaked account data on millions of customers

Admin — 2019-02-01T15:13:15Z

India’s largest bank has secured an unprotected server that allowed anyone to access financial information on millions of its customers, like bank balances and recent transactions.

The blog post by Zack Whittaker was published Tech Crunch on January 30, 2019. Karan Saini was quoted.

The server, hosted in a regional Mumbai-based data center, stored two months of data from SBI Quick, a text message and call-based system used to request basic information about their bank accounts by customers of the government-owned State Bank of India (SBI), the largest bank in the country and a highly ranked company in the Fortune 500.

But the bank had not protected the server with a password, allowing anyone who knew where to look to access the data on millions of customers’ information.

It’s not known for how long the server was open, but long enough for it to be discovered by a security researcher, who told TechCrunch of the leak, but did not want to be named for the story.

SBI Quick allows SBI’s banking customers to text the bank, or make a missed call, to retrieve information back by text message about their finances and accounts. It’s ideal for millions of the banking giant’s customers who don’t use smartphones or have limited data service. By using predefined keywords, like “BAL” for a customer’s current balance, the service recognizes the customer’s registered phone number and will send back the current amount in that customer’s bank account. The system can also be used to send back the last five transactions, block an ATM card and make inquiries about home or car loans.

It was the back-end text message system that was exposed, TechCrunch can confirm, storing millions of text messages each day.

A redacted example of some of the banking and credit information found in the database (Image: TechCrunch)

The passwordless database allowed us to see all of the text messages going to customers in real time, including their phone numbers, bank balances and recent transactions. The database also contained the customer’s partial bank account number. Some would say when a check had been cashed, and many of the bank’s sent messages included a link to download SBI’s YONO app for internet banking.

The bank sent out close to three million text messages on Monday alone.

The database also had daily archives of millions of text messages each, going back to December, allowing anyone with access a detailed view into millions of customers’ finances.

We verified the data by asking India-based security researcher Karan Saini to send a text message to the system. Within seconds, we found his phone number in the database, including the text message he received back.

“The data available could potentially be used to profile and target individuals that are known to have high account balances,” said Saini in a message to TechCrunch. Saini previously found a data leak in India’s Aadhaar, the country’s national identity database, and a two-factor bypass bug in Uber’s ridesharing app.

Saini said that knowing a phone number “could be used to aid social engineering attacks — which is one of the most common attack vectors in the country with regard to financial fraud,” he said.

SBI claims more than 500 million customers across the glob,e with 740 million accounts.

Just days earlier, SBI accused Aadhaar’s authority, UIDAI, of mishandling citizen data that allowed fake Aadhaar identity cards to be created, despite numerous security lapses and misuse of the system. UIDAI denied the report, saying there was “no security breach” of its system. (UIDAI often uses the term “fake news” to describe coverage it doesn’t like.)

TechCrunch reached out to SBI and India’s National Critical Information Infrastructure Protection Centre, which receives vulnerability reports for the banking sector. The database was secured overnight.

Despite several emails, SBI did not comment prior to publication.

For more details visit https://cis-india.org/internet-governance/news/tech-crunch-zak-whittaker-january-30-2019-indias-largest-bank-sbi-leaked-account-data-on-millions-of-customers

India’s Digital ID Rollout Collides With Rickety Reality

praskrishna — 2017-01-17T15:35:04Z

India’s new digital identification system, years in the making and now being put into widespread use, has yet to deliver the new era of modern efficiency it promised for shop owner Om Prakash and customer Daya Chand.

The article by Gabriele Parussini was published in the Wall Street Journal on January 13, 2017. Hans Varghese Mathews was quoted.

At first, it drove both men up a tree.

The system, which relies on fingerprints and eye scans to eventually provide IDs to all 1.25 billion Indians, is also expected to improve the distribution of state food and fuel rations and eventually facilitate daily needs such as banking and buying train tickets.

But Mr. Prakash couldn’t confirm his customers’ identities until he dragged them to a Java plum tree in a corner of his village near New Delhi’s international airport. That was the only place to get the phone signal needed to tap into the government database.

“I hopped on a chair and put my finger in the machine,” said Mr. Chand, a 60-year-old taxi driver. Getting his state food ration “used to be much easier,” he said.

In a system so vast, even small glitches can leave millions of people empty-handed.

The government began building the system, called Aadhaar, or “foundation,” with great fanfare in 2009, led by a team of pioneering technology entrepreneurs. Since then, almost 90% of India’s population has been enrolled in what is now the world’s largest biometric data set.

Prime Minister Narendra Modi, who set aside early skepticism about the Aadhaar project after taking power in 2014, is betting that it can help India address critical problems such as poverty and corruption, while also saving money for the government.

But the technology is colliding with the rickety reality of India, where many people live off the grid or have fingerprints compromised by manual labor or age.

Panna Singh, a 55-year-old day laborer in the northwestern state of Rajasthan who breaks stones used to build walls, says the machine recognized his scuffed-up fingerprints only a couple of times.

“I’ve come twice today,” he said at a ration shop in the village of Devdungri. “That’s a full day of work, gone.”

Iris scans are meant to resolve situations where fingerprints don’t work, but shops don’t yet have iris scanners.

Ajay Bhushan Pandey, chief executive of the government agency that oversees Aadhaar, said kinks will be ironed out as the system is used, as is the case with software rollouts. It works 92% of the time, and that will rise to 95%, he said.

“On the scale of what [Aadhaar] has achieved, the rollout has been remarkably smooth,” said Nandan Nilekani, the Infosys co-founder who spearheaded the project. “I don’t see any issues that are disproportionate to the size of project.”

An Aadhaar ID is intended to be a great convenience, replacing the multitude of paperwork required by banks, merchants and government agencies. The benefits are only just beginning, backers say, as the biometric IDs are linked to programs and services.

But in rural areas, home to hundreds of millions of impoverished Indians dependent on subsidies, the impact of technical disruptions has already been evident.

After walking for two hours across rough underbrush in Rajasthan to get kerosene for the month, Hanja Devi left empty-handed because the machine couldn’t match her fingerprint with her Aadhaar number.

“It’s always so difficult” using the system, said Ms. Devi, who lives with her husband and a nephew on 1,500 rupees ($22) a month.

Ranjit Singh, who operates the shop, said five of the 37 customers before Ms. Devi also left the shop empty-handed, a failure rate of over 15%.

A shop manager in a neighboring village said identification had failed for a similar portion of his 500 customers.

Any biometric recognition system of Aadhaar’s size is bound to show duplicates, meaning some people’s biometric identifiers will match someone else’s when they try to enroll.The new system hasn’t eliminated attempts at fraud. In August, police in Rajasthan accused two shop managers of linking their fingerprints to a multitude of cards and stealing for months the rations of dozens of clients.

Hans Varghese Mathews, a mathematician at the Bangalore-based Center for Internet and Society, used the results of a test run by Aadhaar officials on a sample of 84 million people to extrapolate the figure for India’s total population. The error level is less than 1%, but in the world’s second-most populous country, the snag would still affect about 11 million people, he said.

Government officials disputed the calculation, saying the number of duplicates would be much smaller—and that it would take only seven analysts to manage the error caseload.

As for trouble connecting to the registry, better infrastructure, including steadier internet connections, will eventually also help, Mr. Pandey said.

For now, Mr. Prakash has found a way to cope without climbing trees. After scouring the village, he set up a shack in a spot with enough bandwidth for his fingerprint scanner to work. It is hardly efficient. He issues receipts in the morning at the shack, then goes back to his shop to hand out the grains. Customers have to line up twice, sometimes for hours.

Mr. Prakash has applied to the government to operate without biometric identification, but his request was turned down, he said. “They said: ‘You have to keep trying.’ ”

For more details visit https://cis-india.org/internet-governance/news/wall-street-journal-gabriele-parussini-january-13-2017-indias-digital-id-rollout-collides-with-rickety-reality

India’s Data Protection Regime Must Be Built Through an Inclusive and Truly Co-Regulatory Approach

amber — 2018-01-01T16:18:54Z

We must move India past its existing consultative processes for rule-making, which often prompts stakeholders to take adversarial and extremely one-sided positions.

The article was published in the Wire on December 1, 2017.

Earlier this week, the Ministry of Electronics and Information Technology released a white paper by a “committee of experts” appointed a few months back led by former Supreme Court judge, Justice B.N. Srikrishna, on a data protection framework for India. The other members of the committee are Aruna Sundararajan, Ajay Bhushan Pandey, Ajay Kumar, Rajat Moona, Gulshan Rai, Rishikesha Krishnan, Arghya Sengupta and Rama Vedashree.

With the exception of Justice Srikrishna and Krishnan, the rest of the committee members are either part of the government or part of organisations that have worked closely with the government on separate issues relating to technology, with some of them also having taken positions against the fundamental right to privacy.

Refreshingly, the committee and the ministry has opted for a consultative process outlining the issues they felt relevant to a data protection law, and espousing provisional views on each of the issues and seeking public responses on them. The paper states that on the basis of the response received, the committee will conduct public consultations with citizens and stakeholders. Legitimate concerns were raised earlier about the constitution of the committee and the lack of inclusion of different voices on it. However, if the committee follows an inclusive, transparent and consultative process in the drafting of the data protection legislation, it would go a long way in addressing these concerns.

The paper seeks response to as many as 231 questions covering a broad spectrum of issues relating to data protection – including definitions of terms such as personal data, sensitive personal data, processing, data controller and processor – the purposes for which exemptions should be available, cross border flow of data, data localisation and the right to be forgotten.

While a thorough analysis of all the issues up for discussion would require a more detailed evaluation, at this point, the process of rule-making and the kind of governance model envisaged in this paper are extremely important issues to consider.

In part IV of the paper on ‘Regulation and Enforcement’, there is a discussion on a co-regulatory approach for the governance of data protection in India. The paper goes so far as to provisionally take a view that it may be appropriate to pursue a co-regulatory approach which involves “a spectrum of frameworks involving varying levels of government involvement and industry participation”.

However, the discussion on co-regulation in the white paper is limited to the section on regulation and enforcement. A truly inclusive and co-regulatory approach ought to involve active participation from non-governmental stakeholders in the rule-making process itself. In India, unfortunately, we lack a strong tradition of lawmakers engaging in public consultations and participation of other stakeholders in the process of drafting laws and regulation. One notable exception has been the Telecom Regulatory Authority of India (TRAI), which periodically seeks public responses on consultation papers it releases and also holds open houses occasionally. It is heartening to see the committee of experts and the ministry follow a similar process in this case.

However, these are essentially examples of ‘notice and comment’ rulemaking where the government actors stand as neutral arbiters who must decide on written briefs submitted to it in response to consultation papers or draft regulations that it notifies to the public.

This process is, by its very nature, adversarial, and often means that different stakeholders do not reveal their true priorities but must take extreme one-sided positions, as parties tend to at the beginning of a negotiation.This also prevents the stakeholders from sharing an honest assessment of the actual regulatory challenge they may face, lest it undermine their position.

This often pits industry and public interest proponents against each other, sometimes also leading to different kinds of industry actors in adversarial positions. An excellent example of this kind of posturing, also relevant to this paper, is visible in the responses submitted to the TRAI on the its recent consultation paper on ‘Privacy, Security and Ownership of data in Telecom Sector’. One of the more contentious issue raised by the TRAI was about the adequacy of the existing data protection framework under the license agreement with telecom companies, and if there was a need to bring about greater parity in regulation between telecom companies and over-the-top (OTT) service providers. Rather than facilitating an actual discussion on what is a complex regulatory issues, and the real practical challenges it poses for the stakeholders, this form of consultation simply led to the telecom companies and OTT services providers submitting contrasting extreme positions without much scope for engagement between two polar arguments.

A truly co-regulatory approach which also extends to rulemaking would involve collaborative processes which are far less adversarial in their design and facilitate joint problem solving through multiple face to face meetings. Such processes are also more likely to lead to better rule making by using the more specialised knowledge of the different stakeholders about technology, domain-specific issues, industry realities and low cost solutions. Further, by bringing the regulated parties into the rulemaking process, the ownership of the policy is shared, often leading to better compliance.

Within the domain of data protection law itself, we have a few existing models of robust co-regulation which entail the involvement of stakeholders not just at the level of enforcement but also at the level of drafting. The oldest and most developed form of this kind of privacy governance can be seen in the study of the Dutch privacy statute. It involved a central privacy legislations with broad principles, sectoral industry-drafted “codes of conduct”, government evaluations and certifications of these codes; and a legal safe harbour for those companies that follow the approved code for their sector. Over a period of 20 years, the Dutch experience saw the approval of 20 sectoral codes across a variety of sectors such as banking, insurance, pharmaceuticals, recruitment and medical research.

Other examples of policies espousing this approach include two documents from the US – first, a draft bill titled ‘Commercial Privacy Bill of Rights Act of 2011’ introduced before the Congress by John McCain and John Kerry, and second, a White House Paper titled ‘Consumer Data Privacy In A Networked World: A Framework For Protecting Privacy And Promoting Innovation In The Global Digital Economy’ released by the Obama administration. Neither of these documents have so far led to a concrete policy. Both of these policies envisioned broadly worded privacy requirements to be passed by the Congress, followed by the detailed rules to be drafted. The Obama administration white paper is more inclusive in mandating that ‘multi-stakeholder groups’ draft the codes that include not only industry representatives but also privacy advocates, consumer groups, crime victims, academics, international partners, federal and state civil and criminal law enforcement representatives and other relevant groups.

The principles that emerge out this consultative process are likely to guide the data protection law in India for a long time to come. Among democratic regimes with a significant data-driven market, India is extremely late in arriving at a data protection law. The least that it can do at this point is to learn from the international experience and scholarship which has shown that merits of a co-regulatory approach which entails active participation of the government, industry, civil society and academia in the drafting and enforcement of a robust data protection law.

For more details visit https://cis-india.org/internet-governance/blog/the-wire-amber-sinha-december-1-2017-inclusive-co-regulatory-approach-possible-building-indias-data-protection-regime

India’s Central Monitoring System: Security can’t come at cost of privacy

praskrishna — 2013-07-15T06:43:21Z

During a Google hangout session in June this year, Milind Deora, minister of state for communications and information technology, addressed concerns related to the central monitoring system (CMS).

Danish Raza's article was published in FirstPost on July 10, 2013. Sunil Abraham is quoted.

The surveillance project, described as the Indian version of PRISM, will allow the government to monitor online and telephone data of citizens. prism-milind-deora-cms-central-monitoring-system/” target=”_blank”>

The minister tried to justify the project arguing that the union government will become the sole custodian of citizen’s data which is now accessible to other parties such as telecom operators. But his justification failed to persuade experts who argue that the data is hardly safe because it is held by the government. And the limited information available about the project has raised serious concerns about its need and the consequences of government snooping on such a mass scale.

A release by the Press Information Bureau, dated November 26, 2009, is perhaps the only government document related to CMS available in public domain. It merely states that the project will strengthen the security environment in the country. “In the existing system secrecy can be easily compromised due to manual intervention at many stages while in CMS these functions will be performed on secured electronic link and there will be minimum manual intervention. Interception through CMS will be instant as compared to the existing system which takes a very long time.”

One of the primary concerns raised by experts is the sheer lack of public information on the project. So far, there is no official word from the government about which government bodies or agencies will be able to access the data; how will they use this information; what percentage of population will be under surveillance; or how long the data of a citizen will be kept in the record.

“This makes it impossible for India’s citizens to assess whether surveillance is the only, or the best, way in which the stated goal can be achieved. Also, citizens cannot gauge whether these measures are proportionate i.e. they are the most effective means to achieve this aim. The possibility of having such a debate is crucial in any democratic country,” said Dr Anja Kovacs, project director at Internet Democracy Project, Delhi based NGO working for online freedom of speech and related issues.

There is also no legal recourse for a citizen whose personal details are being misused or leaked from the central or regional database. Unlike America’s PRISM project under which surveillance orders are approved by courts, CMS does not have any judicial oversight. “This means that the larger ecosystem of checks and balances in which any surveillance should be embedded in a democratic country is lacking. There is an urgent requirement for a strong legal protection of the right to privacy; for judicial oversight of any surveillance; and for parliamentary or judicial oversight of the agencies which will do surveillance. At the moment, all three are missing.” said Kovacs.

Given the use of technology by criminals and terrorists, government surveillance per se, seems inevitable. Almost in every nation, certain chunk of population is always under the scanner of intelligence agencies. However, mass-scale tracking the data of all citizens — not just those who are deemed persons of interest — enabled by the CMS has sparked a public furor. Sunil Abraham, executive director, Centre for Internet & Society, Bangalore, compared surveillance with salt in cooking. “A tiny amount is essential but any excess is counterproductive,” he said. “Unlike target surveillance, blanket surveillance increases the probability of false positives. Wrong data analysis will put more number of innocent civilians under suspicion as, by default, their number in the central server is more than those are actually criminals.”

Such blanket surveillance techniques also pose a threat to online business. With all the data going in one central pool, a competitor or a cyber criminal rival can easily tap into private and sensitive information by hacking into the server. “As vulnerabilities will be introduced into Internet infrastructure in order to enable surveillance, it will undermine the security of online transactions,” said Abraham. He notes that the project also can undermine the confidentiality of intellectual property especially pre-grant patents and trade secrets. “Rights-holders will never be sure if their IPR is being stolen by some government in order to prop up national players.”

Every time a surveillance system is exposed or its misuse sparks a debate, governments argue that such programs are required for internal security purposes and to help abort terror attacks. Obama made the same argument after PRISM was revealed to the public. Civil rights groups, on the other hand, argue that security cannot be prioritised by large-scale invasions of privacy especially in a country like India where there is little accountability or transparency. So is there a middle ground that will satisfy both sides?

“Yes, security and privacy can coexist,” said Commander (rtd) Mukesh Saini, former national information security coordinator, government of India, “We can design a system which takes care of national security aspect and yet gains the confidence of the citizens. Secrecy period must not be more than three to four years in such projects. Thereafter who all were snooped and when and why and under whose direction/circumstances must be made public through a website after this time gap.”

Kovacs agrees and says the right kind of surveillance program would focus on the needs of the citizen and not the government. “If a contradiction seems to exist between cyber security and privacy online, this is only because we have lost sight of who is supposed to benefit from any security measures. Only if a measure contributes to citizen’s sense of security, can it really be considered a legitimate security measure.”

For more details visit https://cis-india.org/news/firstpost-danish-raza-july-10-2013-indias-central-monitoring-system-security-cant-come-at-cost-of-privacy

India’s biometric ID scans make sci-fi a reality

praskrishna — 2017-03-28T02:45:28Z

I have been thinking about my fingerprints and the secrets that may lie within my eyes — and whether I want to share them with the Indian government. I may not however have a choice.

The article by Amy Kazmin was published in the Financial Times on March 27, 2017. Sunil Abraham was quoted.

India has the world’s largest domestic biometric identification system, known as Aadhaar. Since 2010, the government has collected fingerprints and iris scans from more than 1bn residents, and each has been assigned a 12-digit identification number.

The scheme is championed by Nandan Nilekani, the billionaire co-founder of IT company Infosys. It was initially conceived to ensure poor Indians received subsidised food entitlements and other welfare benefits that were previously siphoned off by unscrupulous intermediaries. It was also seen as offering poor Indians, many of whom lack birth certificates, with a portable ID that can be used anywhere in the country.

Until now, obtaining an Aadhaar number was voluntary, though most Indians enrolled without hesitation as they see its potential benefits. But New Delhi is now enlisting Aadhaar, which means “foundation” or “base” in Hindi, in more than just welfare schemes. This would mean sharing one’s biometric details isn’t really optional any more despite a Supreme Court ruling that it should be “purely voluntary”.

Last week, the government issued a rule requiring an Aadhaar number for filing tax returns, ostensibly to improve tax compliance. It has also decided that all cell phone numbers must be linked to an Aadhaar number by 2018. Even Indian Railways has plans to demand Aadhaar from those booking train tickets online.

What was once touted as an initiative to improve delivery of welfare suddenly now seems like the foundation of a surveillance state — and I admit the prospect of putting my own biometrics in the database leaves me uneasy.

As a US citizen, I’ve never had to give my biometric data to my government. Domestically, fingerprints are only taken from criminal suspects, or applicants for government jobs, though I know foreign citizens are fingerprinted on arrival.

To me, the idea of sharing eye scans evokes the dystopian Hollywood film, Minority Report, which depicts a near future in which optical-recognition cameras allow the authorities to identify anyone in any public place. The hero on the run, played by Tom Cruise, has an illegal eye transplant to avoid detection.

In recent days, many Indian academics and activists have raised concerns about Aadhaar data security, the lack of privacy rules and the absence of any accountability structure if data are misused.

"Biometrics is being weaponised," says Sunil Abraham, executive director of the Bangalore-based Centre for Internet and Society. "What you need to be worried about is that someone will clean out your bank account or frame you in a crime," he says.

Pratap Bhanu Mehta, director of the Centre for Policy Research, has written of the “conversion of Aadhaar from a tool of citizen empowerment to a tool of state surveillance and citizen vulnerability”.

I call Mr Nilekani, of whose honourable intentions I have no doubt. After leaving Infosys in 2009, he spent five years in government, working to get Aadhaar off the ground. He says he is “extremely offended” when his project is accused of being part of a surveillance society, a narrative he says is “completely misrepresenting” the project. “I can steal your fingerprint off your glass. I don’t need this fancy technology,” he says. “Surveillance is far better done by following my phone, or when I use a map to order a taxi: the map knows where I am. Our internet companies know where you are.”

But in a society known for ingenious means of bypassing rules, such as having multiple taxpayer ID cards to aid evasion, Mr Nilekani says biometric authentication of individuals can bring discipline and reduce cheating. “It’s like you are creating a rule-based society,” he says, “it’s the transition that is going on right now.” I hang up, hardly reassured. To me, it seems clear that in India, as in so many places these days, Big Brother is increasingly watching.

For more details visit https://cis-india.org/internet-governance/news/financial-times-march-27-2017-amy-kazmin-indias-biometric-id-scans-make-sci-fi-a-reality

India’s Big Bet on Identity

praskrishna — 2012-03-07T05:44:12Z

The world’s largest biometric authentication system reaches its first major milestone, but lots of challenges remain, writes Joshua J. Romero in ieeespectrum. Sunil Abraham was quoted in this story which was featured in March 2012 edition.

Driving around Bangalore, it’s immediately clear that the infrastructure hasn’t kept up with the IT boom in this once-sleepy South Indian city. Auto rickshaws, scooters, and motorcycles squeeze into a tight phalanx at each red light and choke the air with exhaust. Construction, such as the concrete supports of the new metro rail line that looms overhead, causes detours everywhere, and in spots the entire road abruptly disintegrates into gravel.

But something miraculous happens as you make your way south, past the outer ring road. A ramp lifts a select few vehicles out of the weaving traffic and onto an elevated tollway, where you suddenly have a bird’s-eye view of the urban landscape. This is the road to Electronic City, an oasis of glass and steel high-rises overlooking pristine black asphalt paths that snake through the perfectly manicured lawns of tech companies like Wipro, IBM, and Infosys Technologies.

“If you can have such good roads in the Infosys campus, why are the roads outside so terrible?” That’s the common question foreign visitors would ask Nandan Nilekani, one of the company’s cofounders. “Politics” was his usual reply, according to Nilekani’s 2008 book, Imagining India. Now the man who has been called the Bill Gates of India has jumped into politics to try to use what he learned at the IT giant to transform the dysfunctional country that lies beyond the borders of Electronic City.

Since July 2009, Nilekani has been a cabinet minister, leading hundreds of engineers and entrepreneurs as chairman of the Unique Identification Authority of India (UIDAI). By the most conservative estimates, at least a third of the country’s 1.2 billion citizens live below the poverty line and outside the formal economy. The UIDAI is expected to connect those hundreds of millions of people to government programs, save public money, reduce fraud and corruption, and foster new business opportunities—all by creating an unprecedented biometric system and outside the formal economy. The UIDAI is expected to connect those hundreds of millions of people to government programs, save public money, reduce fraud and corruption, and foster new business opportunities—all by creating an unprecedented biometric system.

“On the one hand, within India and across the world, people of Indian descent have done some remarkable work,” says Nilekani. “And on the other hand, here is a country that needs to solve some very basic problems. This project marries these two worlds.” UIDAI plans to use fingerprints and iris scans to assign every person in the country a unique 12-digit ID number that can be verified online. It’s one of the biggest IT projects in the world, and getting bigger: By early February, the UIDAI had issued 130 million ID numbers, and it can issue up to a million more IDs every day. The agency has set up 36 000 enrollment stations staffed by 87 000 certified enrollment operators. In India the project is called Aadhaar, which means “foundation” or “support,” because it’s meant to be a fundamental technology platform that will enable dozens of new public and private services to be created.

That’s if it all works. It’s easy to list major challenges: How exactly do you collect biometrics from every single person in the world’s second most populous country, especially those living at the margins? How do you keep bad data from getting into the database in a country rife with corruption? And how can you build the entire system around online authentication in a country where fewer than one in 20 people have access to the Internet?

The answers to these questions are getting more than the usual amount of scrutiny, because a lot of political fortunes are riding on the UIDAI.

The program has been heavily supported by the ruling Indian National Congress party; Nilekani was appointed by the prime minister himself, Manmohan Singh. But Singh and his Congress party have had a difficult time enacting many of their biggest policy goals, and the UIDAI has increasingly become the target of criticism.

Earlier this year, the whole scheme seemed in imminent danger of collapse, when a parliamentary committee killed the bill that would have given the program statutory authority, and a political turf war erupted between the UIDAI and the National Population Register, another government project collecting biometrics for the national census. But by late January the two sides had reached an agreement to share biometric data collection, and Aadhaar is once again moving full steam ahead with a new mandate and an estimated budget this year of 15 billion rupees [PDF] (about US $300 million).

Photo: Joshua J. Romero

EXISTING DOCUMENTS: A poster lists the variety of IDs a  person can use to register for an Aadhaar number.

To understand why the government has invested so heavily, it helps to know the current state of affairs in India. Aadhaar is meant to provide a form of identification that’s free, national, impossible to counterfeit—and available to everyone. “There’s an ID divide,” Nilekani explains, between people who have multiple official IDs and the hundreds of millions who have none. Only about 60 million people in India have passports, he says, and only about 100 million have photo ID bank cards. The most prevalent document is a voter ID card, which has been issued to about 700 million people, covering just over half of the country. But these and the rest of the official IDs created by the country’s vast bureaucracy all have shortcomings.

The primary reason for creating a biometric ID system is to give India’s poorest citizens better access to an array of welfare programs. India spends about 2 percent of its gross domestic product on social programs like the Public Distribution System, which provides subsidized rice, wheat, and other staples, and a rural employment scheme that guarantees 100 days of work. But all such programs suffer from severe “leakage”: According to the World Bank, corrupt officials and middlemen siphon away 59 percent of the money before it reaches the intended recipients. Eventually, the government hopes to provide funds directly to each person who needs them.

Most states issue ration cards, but they usually aren’t valid in other states. An official ID that can be used throughout the country is increasingly important as more and more people move away from their hometowns to follow employment, Nilekani says.

Complicating the problem further, existing ID cards are easy to duplicate. Some states have more names on their food ration lists than there are people living in the state. To fight counterfeiting, the Aadhaar team decided to use biometrics instead of issuing just another ID card. From the beginning, they consulted biometric experts, used existing standards when they could, and studied similar systems like the U.S. Visitor and Immigrant Status Indicator Technology program, run by the U.S. Department of Homeland Security.

One thing the team realized early on is that a single biometric measurement wasn’t enough to guarantee uniqueness. In proof-of-concept studies, researchers determined that only by using all 10 fingerprints and a scan of both irises could error rates be kept manageable. Adding iris scans also makes the program more inclusive for people whose fingerprints have been worn down by manual labor.

Photos, clockwise from left: Ruth Fremson/The New York Times/Redux; Joshua J. Romero (2)
NECESSARY GEAR: Each enrollment station has the same basic set of equipment, including an iris scanner [top], a fingerprint scanner [bottom right], a webcam and light [bottom left], a laptop, a second monitor for the resident to view, and a scanner and printer to handle documents.

Getting an Aadhaar number is not a quick process. One Friday after midnight, I watch dozens of families wait patiently in a municipal building where only half the lights are on and there’s always a baby crying. While Anurodh Kanchan waits, he explains that he came at this hour because he’d heard the lines were even longer during the day. He’d already been once before to schedule this appointment. Now his 7-year-old daughter dozes on his wife’s shoulder as the whole family waits another half an hour for the enrollment agent to return from a break.

Hiring and training people to work as agents has been one of the project’s biggest logistical challenges. The UIDAI outsources enrollment to “registrars”—often state governments or banks—which in turn hire accredited agencies to actually set up and staff the centers. The agencies get paid a flat rate for each successful enrollment, as do the agents they hire. A coordinator for one of the largest agencies told me that his organization had significantly overestimated how many enrollments an agent could complete in a day. UIDAI says that an average station (see photos, “Necessary Gear”) can process each enrollment in under 10 minutes, but in the days I spent observing, it wasn’t uncommon for the process to take twice as long. And if you’re an agent looking at a line of people stretching out the door, it’s easy to see how you might begin to rush through your tasks.

That’s why enforcing quality is left to a piece of software known as the enrollment client, installed on each agent’s laptop. The program manages every step of the process and was developed jointly by engineers at UIDAI and MindTree, an Indian IT company. Because enrollment often takes place in remote locations with no Internet access, the client must be fully independent and be able to run off a single laptop. The developers also had to make sure that the enrollment client could work seamlessly with any of the 11 biometric devices from various manufacturers that had been certified for use. And the initial version had to be built fast: MindTree won the contract at the end of April 2010, and the UIDAI wanted to enroll the first resident by that August.

MindTree met the deadline, and the client it designed now manages to prevent and correct most errors an enrollment agent might make. In addition to a simple quality check, the software looks for self-consistency—for instance, verifying that each fingerprint isn’t coming from the operator or another recently enrolled resident and that all 10 fingerprints and two irises are distinct from each other. If something goes wrong in a biometric capture, the software tells the operator how to correct it—for instance, it can distinguish between a facial photo that’s too dark and one in which the person was photographed at the wrong angle.

Still, over the last 21 months, the software engineers have had to continually improve the program to address new challenges encountered in the field. For example, when the UIDAI began enrolling people in the Punjab region of North India, where many men wear long beards and large turbans, enrollment agents had a hard time taking a photo that the software considered acceptable: The turban would be interpreted as an unacceptable background, or the automatic cropping feature would crop around the turban instead of the face. The software team was able to quickly tweak the parameters and release a new version of the client so that enrollment could continue.

It isn’t just the biometric collection that’s tricky. A resident must also supply basic demographic data—name, age, gender, and address. Residents can fill out paper forms in any of the 16 official Indian languages, which agents must first transfer to the computer and then translate into an English version of the form. This is by far the most time-consuming part of the process, and MindTree has tried to speed it up by building transliteration into the client software. But Indic languages have many variations—some are written right to left, and many use unique character sets. Still, the agent is expected to check the results and clean up minor mistakes.

There are obviously both privacy and security concerns when you’re collecting personal data from more than a billion people. “You can’t change your biometrics,” points out Sunil Abraham, the executive director at the Center for Internet and Society, in Bangalore, so if they become compromised, it’s a difficult problem to fix.

Among the precautions the UIDAI takes is to encrypt all data as soon as they’re collected. The data can be decrypted only by UIDAI servers, so the records aren’t even accessible to the operator or enrollment agency that collected them. At the end of each day, all the encrypted enrollment data are stored on USB flash drives, and the drives are transported to a place with Internet access so the data can be uploaded to UIDAI’s servers. It’s in the best interests of the enrollment agencies to safeguard the data, because otherwise they won’t get paid.

From the enrollment centers the action moves to the racks of servers at the UIDAI Central Information Data Repository, which is also in Bangalore. Here is where deduplication—checking each new enrollment against every other record in the database—will arguably make this identity scheme rise above the rest. Ensuring that no person can get two numbers is key to making biometrics a worthwhile investment. A few years ago, one Indian state collected biometrics for everyone below the poverty line, but it didn’t have the technology or a plan to prevent duplicates. It ended up capturing 1.2 times the population, which resulted in a significant leakage of benefits.

Many critics, including members of Parliament, have doubted that it’s even possible to deduplicate records from the entire Indian populace. It’s certainly a big task. In order to issue 1 million Aadhaar numbers in a single day, the current maximum rate, the data center must conduct 100 trillion person matches. To improve this process, the UIDAI came up with an unusual arrangement. Rather than hiring a single firm for the job, it awarded the project to three contractors, each responsible for processing a portion of the enrollments, with the overlapping records used to compare performance between the systems. This arrangement lets the UIDAI know if a system isn’t working correctly and also gives the companies a financial incentive to improve their software—they’ll get to process more records, and get paid more, if their products perform better. The vendors were even required to use the same kind of hardware to build their systems, so the agency isn’t tied to any one company.

In late January, the UIDAI released a report [PDF] that for the first time detailed the results of this deduplication effort. There are two primary factors that determine the accuracy of a biometric system: the false-positive rate, which in this case is how often a newly registered person is incorrectly judged to be already enrolled, and the false-negative rate, which is how often true duplicates are not recognized as such. To measure the false-positive rate, the UIDAI tested 4 million unique records against a subset of the enrollment database containing 84 million records: Of the unique records, 2309 were falsely rejected, for a false-positive rate of 0.057 percent. The agency also tested 31 399 known duplicates. The system caught all but 11, for a false-negative rate of 0.035 percent.

The false-positive rate applies to the total number of records in the database. As that number grows, the rate should increase in a linear fashion, because there are more opportunities for false matches. The false-negative rate, on the other hand, applies only to the small minority of enrollments that really are true duplicates (the UIDAI estimates that these make up only 0.5 percent of all incoming enrollments). Because the false-negative rate doesn’t depend on the total number of records, it should remain steady unless more people try to enroll multiple times.

R.S. Sharma, the director general of UIDAI, says that preventing all duplicates with technology alone is impossible. There are some people who just can’t be uniquely identified through biometrics, because the data for them aren’t good enough—children under age 5, for instance, and people with multiple disabilities. That’s why the responsibility for accuracy and uniqueness isn’t all left up to the software. Several full-time employees manually review the roughly 0.2 percent of cases that the software can’t handle, resolving errors and looking for evidence of fraud.

Even if the system isn’t perfect, it’s likely to be much better than any existing alternative, simply because it will eliminate “ghost identities,” says M.R. Madhavan, who works at the Centre for Policy Research, in New Delhi. “At least people who died in 1995 or 2005 will not get into the system,” he says.

Photo: Joshua J. Romero

AUTHENTICATION TERMINAL: Widespread use of Aadhaar will  rely on biometric terminals, like this prototype at MindTree.

Now that the UIDAI has shown it can collect biometric and demographic data and eliminate duplicate enrollments, much of the attention will shift to the authentication system, where people can prove their identity with just the swipe of a finger. Such systems are still under development, so most residents I met weren’t clear about the benefits of the program. When I asked people why they were enrolling, they often had vague reasons: “It might make it easier to get my benefits,” said one middle-aged woman in Bangalore. “I heard you’ll need it to buy heating gas,” said another woman. “I think it’s mandatory,” an elderly man told me. Nilekani thinks that getting authentication services up and running will be the best way to demonstrate the power of the entire project.

Here’s how such a futuristic system might work: Walking up to a wirelessly connected terminal at a local shop, a person will type in his name and Aadhaar number, and then he’ll scan his fingerprints. The data will be sent to a central database, where the Aadhaar number will be used to locate his record. The submitted name and biometric data will be compared to those on file, and the software will determine whether they match.

The UIDAI imagines that such biometric terminals will eventually be ubiquitous. The first devices deployed will likely be micro-ATMs in rural shops. These machines process transactions electronically, just like a full-size ATM, except they don’t store and dispense cash—that gets handled from the shopkeeper’s till. The hope is that such systems will deliver financial services to the 40 percent of the Indian population who have never had bank accounts. When people enroll for Aadhaar, they simply need to check a box and an Aadhaar-enabled bank account will be created for them.

In January, the UIDAI began a pilot project in the state of Jharkhand, where workers in the rural employment program could collect cash payments by scanning their fingerprints at a micro-ATM. Another pilot program in Maharashtra transferred small amounts of money to individual Aadhaar numbers, showing that bank servers could be easily linked with the UIDAI system.

The authentication system is already available as an application programming interface (API), which means it won’t be limited to just government programs and banks. Private service providers could use it to verify new customers as well. Take India’s vaunted mobile-phone culture: Phone companies are currently required to collect and retain significant documentation for every person they sell a SIM card to, as I found out in the two days I spent collecting the photos and local references I needed to get one myself. “If you look at any service provider, they’re not going to offer the mobile-phone service unless they verify who you are,” says Bala Parthasarathy, an entrepreneur who worked in Silicon Valley but came back to India to volunteer on the project for a year. Parthasarathy says that using Aadhaar for identity verification could provide the telephone companies with major savings.

Still, setting up a nationwide network of biometric terminals has plenty of its own challenges. First, India will need better connectivity. Wireless voice networks now cover most of the country, but wireless data networks have trailed behind. Current penetration of 3G is mostly just in the cities, says Debabrata Das, an IEEE member and a professor of electrical engineering at the International Institute of Information Technology, Bangalore, who has been studying the network challenges of authentication as a technical advisor for the state of Karnataka.

The API will also need to be flexible enough to handle variations in the demographic data that are submitted. The system can’t enforce strict matches: Many Indians use initials in their names, and there is no guarantee that they will always spell their names the same way in English. Further, sometimes a married woman will use her father’s family name instead of her husband’s. Because of the ambiguity in names and addresses, the database must be able to perform partial and fuzzy matches. Eventually, Sharma says, the UIDAI hopes to be able to do database matching for all the Indian languages as well, so the API will continue to undergo revisions.

Now the UIDAI must wait for its partners to begin taking advantage of the system, and Nilekani admits that starting up such services is largely beyond his control. Cooperation with other agencies and industries is all part of Nilekani’s approach to how government initiatives should work. “The big thing to my mind has been, How do you create a model of change, and how do you carry a lot of people with it? How do you think this through in a way that everyone comes on board?” he says. In building the project to this point, he’s managed to bring, if not everyone, then certainly a pretty diverse crowd: technical experts; national, state, and local officials; banks and businesses; and all those millions who willingly wait in line for hours.

“Everyone puts their own aspirations on it…like Obama,” he jokes. But the downside of being so inclusive is that as the project matures, it may be difficult to keep all the interested parties happy, and there’s bound to be disappointment if the project fails to achieve all its lofty ambitions.

The project has made it this far by adapting quickly as problems arise. “Think of it as multigeneration, continuous improvement,” Nilekani says. “You launch and get feedback and you get criticism. You need to build a rapid feedback loop, which is what we’ve built.”

Read the original here

For more details visit https://cis-india.org/news/big-bet-on-identity