Centre for Internet and Society

Atmanirbhar Bharat Meets Digital India: An Evaluation of COVID-19 Relief for Migrants

ankan — 2021-06-03T12:53:57Z

With the onset of the national lockdown on 24th March 2020 in response to the outbreak of COVID-19, the fate of millions of migrant workers was left uncertain. In addition, lack of enumeration and registration of migrant workers became a major obstacle for all State Governments and the Central Government to channelize relief and welfare measures.

A majority of workers were dependent on relief provided by NGOs, Civil Society Organizations and individuals or credit via kinship networks. With mounting domestic and international pressures, various relief and welfare schemes were rolled out but they were too little, too late and more often than not characterised by poor implementation.

The aim of this report is to qualitatively assess health conditions of migrant workers and access to welfare during the first COVID-19 lockdown. The primary focus is on the host states of Tamil Nadu, Maharashtra and Haryana. 20 in-depth interviews were conducted remotely with migrant workers working in various sectors. Their access to welfare schemes of the Central Government as well as of their host states was ascertained. Emphasis was also laid on their access to healthcare facilities in relation to COVID-19 and non-COVID-19 ailments.

The findings of the report showcase a dismal state of affairs. No one in our sample group received any kind of dry ration or cooked food in a sustained manner and, in the rare occasions when they did, it was woefully inadequate. Of the three states considered, we found that relief distribution was the best in Tamil Nadu followed by Maharashtra and then Haryana. Even the Direct Cash Transfer Scheme of the Central Government under ‘Atmanirbhar Bharat’ did not reach the migrant workers. Moreover, the migrant workers were apprehensive to report any COVID-19 related symptom due to the draconian treatment that followed therein and the crumbling healthcare sector made it impossible to avail facilities in non-COVID-19 related issues. Lastly, a case has been made for the creation of bottom-level infrastructures to further dialogue between various stakeholders, including associations of migrant workers, for the implementation of schemes and policies which can consolidate migrant workers as a relevant political subject. As migrant workers reel from the impact of the second wave, pushing for on-ground infrastructure and supporting community-based organisations becomes even more urgent.

Click here to read the report authored by Ankan Barman and edited by Ayush Rathi. [PDF, 882 kb]

For more details visit https://cis-india.org/raw/migrant-workers-solidarity-network-and-cis-ankan-barman-atmanirbhar-bharat-meets-digital-india-an-evaluation-of-covid-19-relief-for-migrants

As Equals: Frequently Asked Questions

Admin — 2023-07-04T06:54:59Z

Chiara Furtado was a panellist on the ‘As Equals’ series hosted by CNN since 2018 which aims to reveal what systemic gender inequality looks like. Chiara participated in a roundtable on digital harms and gender equality.

For more information, click here

For more details visit https://cis-india.org/raw/as-equals-frequently-asked-questions

‘Future of work’ or 21st–century oppressed labour?: Findings from an AIGWU survey with 50 Urban Company housekeeping workers in Bengaluru

Nihira Ram — 2024-05-16T15:29:58Z

n this essay, Nihira Ram shares findings from a survey done by the All India Gig Workers Union with more than 50 migrant workers living in a slum in Bengaluru. The workers primarily provided cleaning and domestic services on the platform, Urban Company (previously UrbanClap).

Nihira highlights the impact that diluted rights and rising exploitation have had on the workers. The workers’ experiences show how they faced mounting costs merely to access work on the platform. Once they joined, the workers faced oppressive working conditions and stringent control by the platform, where rules and processes are designed in favour of the platform, at the expense of its workers. Not only were the workers from highly marginalised backgrounds and more vulnerable to this exploitation, a paucity of alternative jobs and their tenuous position as migrants meant that they were trapped by the platform’s unfair practices for years.

When workers join Urban Company as housekeeping services ‘partners’, they first pay INR 16,000 as ‘joining fees’. After undergoing an uncompensated training programme, which costs them INR 1,000, workers are rebranded as ‘professionals’ who are now eligible to provide the services for which they have been trained.

However, the provision of services comes at a huge cost to the workers. They have to pay INR 6,000 per month in order to receive a number of guaranteed jobs as part of the Minimum Guarantee plan (MG Plan) – or, as the workers refer to them – leads. Urban Company terms this a ‘subscription’.

In essence, Urban Company does not qualify people from whom they generate profit as workers. They consider them ‘professionals’ who are ‘subscribing’ to the platform in order to ‘market’ their ‘services’ to earn an income. Workers are cunningly portrayed as another set of ‘customers’ who buy guaranteed jobs from the platform on a monthly basis, essentially having to ‘pay to work’.

Apart from this monthly subscription, workers are made to pay GST on each job. They are required to purchase company-branded uniforms and bags costing around INR 2,000. Further, they must also buy all cleaning supplies relevant to their work from Urban Company at higher costs than those sold elsewhere (INR 10,000 per month or above). This is despite the fact that workers find these supplies to be of poor quality and thus hazardous to their safety.

The framing of Urban Company ‘partners’ as non-workers is inaccurate for a number of reasons. A majority of the housekeeping workers with whom we spoke were not previously employed in the services sector. Urban Company targeted their slum as part of its recruitment drives in 2018. Knowing that their cleaning and housekeeping services vertical faced a deficit of labour supply despite a perceived spike in demand in Bengaluru, Urban Company aggressively onboarded men from this slum to undergo their training programme and join the company as cleaning and housekeeping ‘professionals’. How, then, is Urban Company merely a platform from which pre-existing workers gain business, and not an employer hiring labour with particular skills for its supply chain?

Click to download the full essay

Contributors

Author: Nihira Ram
Images: All India Gig Workers’ Union (AIGWU)
Design: Annushka Jaliwala
Copy edit: The Clean Copy

About the All India Gig Workers’ Union

The All India Gig Workers’ Union (AIGWU) is a registered trade union for all food delivery, logistics, and service workers that work on any app-based platforms in India.

Contact: contactaigwu@gmail.com

Connect: Twitter; Facebook

The views and opinions expressed on this page are those of their individual authors. Unless the opposite is explicitly stated, or unless the opposite may be reasonably inferred, CIS does not subscribe to these views and opinions which belong to their individual authors. CIS does not accept any responsibility, legal or otherwise, for the views and opinions of these individual authors. For an official statement from CIS on a particular issue, please contact us directly.

For more details visit https://cis-india.org/raw/future-of-work-21st-century-oppressed-labour-findings-from-aigwu-survey-with-50-urban-company-housekeeping-workers-in-bengaluru