Centre for Internet and Society

The Platform Economy’s Gatekeeping of Class and Caste Dominance in Urban India

Ambika Tandon and Aayush Rathi — 2024-04-19T03:11:44Z

Ambika Tandon and Aayush Rathi contributed an essay on how gated society management apps like MyGate and NoBrokerHood feed on caste and income inequalities in new datafied forms. The essay features in The Formalization of Social Precarities, an anthology edited by Murali Shanmugavelan and Aiha Nguyen and published with Data & Society.

Ashrit is an experienced platform worker. He has been a delivery worker for three years, job-hopping frequently. Ashrit has worked as a package delivery worker for three platforms: two courier services and a hyperlocal grocery delivery company, which promises compressed ten-minute deliveries over short distances. While navigating the city, he often deals with omnipresent surveillance tools deployed in apartment complexes owned by upper-class and dominant-caste homeowners. Ashrit is used to being screened at every apartment complex he enters, including having his picture taken and verifying details such as his name, mobile number, and the platform he is delivering for. The everydayness of constant identity verification means that Ashrit is not bothered much by it — he said he doesn’t mind the process so much as the delay it causes when customers forget to approve his entry.

MyGate is one such company offering “gated community management,” claiming to service over 25,000 gated societies in India. A competing application, NoBrokerHood, services over 18,000 societies. Apps of this nature have sprung up across urban India in the past five years, offering “society management” services to a niche market of gated societies. Their bouquet of services includes everything from property listings with a commission rate for the platform, security services, accounting services for maintenance and related expenses, and in-app discussion forums for residents. These apps market digital security, which allows residents to regulate entries and exits and make a database of all non-resident visitors in the society. The objective of these apps is to legitimize surveillance as a way of ensuring safety in gated societies. Through a preliminary search online, we found over 20 different companies specializing in digital solutions for gated societies. The industry even had a business exposition in Mumbai on “Housing Society Management,” focused on technology solutions for gated societies.

This study uses the framework of platform urbanism to understand surveillance platforms. Platform urbanism analyzes the growing power of digital platforms in cities. Urban geographers have argued that platforms are a symptom of current models of capitalism, which exploit “idle resources” to produce new forms of urban spaces and value where they might not have existed earlier. Airbnb and Uber are often used as examples of this new form of extraction and value creation from existing assets by monetizing empty rooms and car seats. We argue that platforms offering surveillance services are another instance of this wider landscape of platform urbanism, manufacturing the need for surveillance systems in elite urban enclaves. We use this case study to show that platforms monetize not just idle resources but social inequality and stratification to generate value and capital.

Click to download the full essay

For more details visit https://cis-india.org/raw/the-platform-economys-gatekeeping-of-class-and-caste-dominance-in-urban-india

The Fundamental Right to Privacy: An Analysis

amber — 2017-10-04T11:19:46Z

Last month’s judgment by the nine judge referral bench was an emphatic endorsement of the the constitutional right to privacy. In the course of a 547 page judgment, the bench affirmed the fundamental nature of the right to privacy reading it into the values of dignity and liberty. In the course of a few short papers, we will dissect the various aspects of the right to privacy as put forth by the nine judge constitutional bench in the Puttaswamy matter. The papers will focus on the sources, structure, scope, breadth, and future of privacy. Here are the first three papers, authored by Amber Sinha and edited by Elonnai Hickok.

The Fundamental Right to Privacy - Part I: Sources

Much of the debate and discussion in the hearings before the constitutional bench was regarding where in the Constitution a right to privacy may be located. In this paper, we analyse the different provisions and tools of interpretations use by the bench to read a right to privacy in Part III of the Constitution.

Download: PDF

The Fundamental Right to Privacy - Part II: Structure

In the previous paper, we delved into the sources in the Constitution and the interpretive tools used to locate the right to privacy as a constitutional right. This paper follows it up with an analysis of the structure of the right to privacy as articulated by the bench. We will look at the various facets of privacy which form a part of the fundamental right, the basis for such dimensions and what their implications may be.

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The Fundamental Right to Privacy - Part III: Scope

While the previous papers dealt with the sources in the Constitution and the interpretive tools used by the bench to locate the right to privacy as a constitutional right, as well as the structure of the right with its various dimensions, this paper will look at the judgment for guidance on principles to determine what the scope of the right of privacy may be.

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For more details visit https://cis-india.org/internet-governance/blog/the-fundamental-right-to-privacy-an-analysis

The Embodiment of the Right to Privacy within Domestic Legislation

tanvi — 2014-09-08T02:37:39Z

The Right to Privacy is a pivotal construct, essential to the actualization of justice, fairness and equity within any democratic society. It is an instrument used to secure the boundaries of an individual’s personal space, in his interaction with not only the rest of society but also the State.

It is within this realm of the social transaction that there exists an unending conflict between the Right to Privacy of an individual and the overbearing hand of the State as a facilitator of public interest. This right thus acts as a safety valve providing individuals with a sacred space within which their interactions in their personal capacity have no bearing on their conduct in the public sphere. The preservation of this space is incredibly important in order to ensure a willingness of individuals to engage and cooperate with the State in its fulfillment of public welfare measures that would otherwise be deemed as intrusive. It is in this regard that the Right to Privacy, one of the last sustaining rights that an individual holds against a larger State interest, ought to be protected by the law.

There are numerous dimensions to the idea of the Right to Privacy. These include but are not limited to the privacy of person, privacy of communication, personal privacy, transactional privacy, privacy of information and the privacy of personal data.

The Supreme Court of India has come to the rescue of individuals, time and again by construing "Right to Privacy" as an extension of the Fundamental Right to “Protection of Life and Personal liberty” under Article 21 of the Constitution. This has been reflected in the adjudicatory jurisprudence of the Constitutional courts in the country. However, there exists no Constitutional remedy to redress the breach of privacy by a nongovernmental actor, except under tortuous liability. The power and authority of public and private institutions to use an individual’s personal data for larger interests of national security or effectuation of socio-economic policies is still under extensive scrutiny. It is in this regard that we have compiled a number of sectoral legislations, regulating domains ranging from Finance and Telecom to Healthcare, Freedom of Expression, Consumer rights and Procedural codes. The highlighted provisions under each Act pertain to the mechanisms embodied within the legislation for the regulation of privacy within their respective sectors. Through this we aim to determine the threshold for permissible collection of confidential data and regulatory surveillance, provided a sufficient need for the same has been established. The determination of such a threshold is imperative to formulating a consistent and effective regime of privacy protection in India.

Click to download the below resources:

Legislations
Master Circulars
Finance and Privacy
Code of Civil Procedure and Code of Criminal Procedure
Freedom of Expression
Identity and Privacy
National Security and Privacy
Consumer Protection
Transparency and Privacy
Healthcare
Telecom

Case Laws
Code of Civil Procedure and Code of Criminal Procedure
Freedom of Expression
Identity and Privacy
National Security and Privacy
Consumer Protection
Transparency and Privacy
Healthcare
Telecom

For more details visit https://cis-india.org/internet-governance/blog/the-embodiment-of-right-to-privacy-within-domestic-legislation

Survey on Data Protection Regime

Aditi Chaturvedi and Elonnai Hickok — 2017-02-10T10:47:00Z

We request you to take part in this survey aimed at understanding how various organisations view the changes in the Data Protection Regime in the European Union. Recently the General Data Protection Regulation (EU) 2016/679 was passed, which shall replace the present Data Protection Directive DPD 95/46/EC. This step is likely to impact the way of working for many organisations. We are grateful for your voluntary contribution to our research, and all information shared by you will be used for the purpose of research only. Questions that personally identify you are not mandatory and will be kept strictly confidential.

The survey form below can also be accessed here.

For more details visit https://cis-india.org/internet-governance/blog/survey-on-data-protection-regime

Submitted Comments on the Telangana State Open Data Policy 2016

sumandro — 2016-09-01T05:49:51Z

Last month, the Information Technology, Electronics & Communications Department of the Government of Telangana released the first public draft of the Telangana State Open Data Policy 2016, and sought comments from various stakeholders in the state and outside. The draft policy not only aims to facilitate and provide a framework for proactive disclosure of data created by the state government agencies, but also identify the need for integrating such a mandate within the information systems operated by these agencies as well. CIS is grateful to be invited to submit its detailed comments on the same. The submission was drafted by Anubha Sinha and Sumandro Chattapadhyay.

Download the submitted document: PDF.

1. Preliminary

1.1. This submission presents comments and recommendations by the Centre for Internet and Society (“CIS”) [1] on the proposed draft of the Telangana Open Data Policy 2016 (“the draft policy”). This submission is based on Version 1 of the draft policy shared by the Information Technology, Electronics & Communications Department, Government of Telangana (“the ITE&C Department”).

1.2. CIS commends the ITE&C Department for its generous efforts at seeking inputs from various stakeholders to draft an open data policy for the state of Telangana. CIS is thankful for this opportunity to provide a clause-by-clause submission.

2. The Centre for Internet and Society

2.1. The Centre for Internet and Society, CIS, is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons with diverse abilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The academic research at CIS seeks to understand the reconfiguration of social processes and structures through the internet and digital media technologies, and vice versa.

2.2. This submission is consistent with CIS’ commitment to safeguarding general public interest, and the interests and rights of various stakeholders involved. The comments in this submission aim to further the principle of citizens’ right to information, instituting openness-by-default in governmental activities, and to realise the various kinds of public goods that can emerge from greater availability of open (government) data. The submission is limited to those clauses that most directly have an impact on these principles.

3. Comments and Recommendations

This section presents comments and recommendations directed at the draft policy as a whole, and in certain places, directed at specific clauses of the draft policy.

3.1. Defining the Scope of the Policy in the Preamble

3.1.1. CIS observes and appreciates that the ITE&C Department has identified the open data policy as a catalyst for, and as dependent upon, a larger transformation of the information systems implemented in the state, to specifically ensure that these information systems.

3.1.2. CIS commends the endeavour of the draft policy to share data in open and machine-readable standards. To further this, it will be useful for the preamble to explicitly mandate proactive disclosure in both human-readable and machine-readable formats, using open standards, and under open license(s).

3.1.3. CIS recommends that the draft policy state the scope of the policy at the outset, i.e. in the Preamble section of the document. This will provide greater clarity to the stakeholders who are trying to ascertain applicability of the draft policy to their data.

3.1.4. CIS commends the crucial mandate of creating data inventory within every state government ministry / department. We further recommend that the draft policy also expressly states the need to make these inventories publicly accessible.

3.1.5. CIS commends the draft policy’s aim to build a process to engage with data users for better outcomes. We suggest that the draft policy also enumerates the “outcomes” of such engagement, in order to provide more clarity. We recommend that these “outcomes” include greater public supply of open government data in an effective, well-documented, timely, and responsible manner.

3.1.6. Further, CIS suggests that the draft policy define “information centric and customer centric data” to provide more clarity to the document, as well as its scope and objectives.

3.2. Provide Legal and Policy References

3.2.1. Strengthening transparency, predictability, and legal certainty of rules benefits all stakeholders. Thus, as far as possible, terms in the draft policy should use pre-existing legal definitions. In case of ambiguities arising after the implementation of the policy, consistency in definitions will also lead to greater interpretive certainty. It must be noted that good quality public policies which promote legal certainty, lead to better implementation.

3.2.2. CIS observes that the draft policy re-defines various terms in Section 4 that have already been defined in National Data Sharing and Accessibility Policy (“NDSAP”) 2012 [2], the Right to Information 2005 (“RTI Act”) [3], and IT (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011 [4]. We strongly recommend that the draft policy uses the pre-existing definitions in these acts, rules, and policies.

3.2.3. Further, CIS observes that while certain sections accurately reflect definitions and parts from other acts, rules and policies, such sections are not referenced back to the latter. These sections include, but are not limited to: Sections 3, 7, 8, 4 (definitions of Data set, Data Archive, Negative list, Sensitive Personal data). We strongly recommend that accurate legal references be added to the draft policy after careful study of the language used.

3.3. Need for More Focused Objective Statement

3.3.1. While the draft policy has a very comprehensive statement of its objectives, including "all issues related to data in terms of the available scope of sharing and accessing spatial and non-spatial data under broad frameworks of standards and interoperability," it may consider offering a more focused statement of its key objective, which is to provide a policy framework for proactive disclosure of government data by the various agencies of the Government of Telangana.

3.3.2. Further, the objective statement must clearly state that the policy enables publication of data created by the agencies of the Government of Telangana, and/or by private agencies working in partnership with public agencies, using public funds as open data (that is, using open standards, and under open license). The present version of the objective statement mentions "sharing" and "accessing" the data concerned under "broad frameworks of standards and interoperability" but does not make it clear if such shared data will be available in open standards, under open licenses, and for royalty-free adaptation and redistribution by the users concerned.

3.4. Suggestions related to the Definitions

3.4.1. The term “Data” has not been defined in accordance with NDSAP 2012. We suggest that the definition provided in NDSAP is followed so as to ensure legal compatibility.

3.4.2. The term “Sensitive Personal Data” seems to have been defined on the basis of the definition provided in the IT (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011. Please add direct reference so as to make this clear. We further suggest that the term “Personal Information”, also defined in the same IT Rules, is also included and referred to in the draft policy, so that not only Sensitive Personal Data is barred from disclosure under this policy, but also Personal Information (that is "any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person") [5].

3.4.3. The term “Negative List” is defined in a manner that allows the state government ministries and agencies to identify which data are to be considered as non-shareable without any reference to an existing policy framework that list acceptable grounds for such identification. The term must be defined more restrictively, as this definition can allow an agency to avoid disclosure of data that may not be legally justifiable as non-shareable or sensitive. Thus, we recommend a more limited definition which may draw upon the RTI Act 2005, and specifically consider the factors mentioned in Sections 8 and 9 of the Act as the (only) set of acceptable reasons for non-disclosure of government data.

3.4.4. The terms “Shareable Data” and “Sensitive Data” are used in several places in the draft policy but are not defined in Section 4. Both these terms are defined in NDSAP 2012. We suggest that both these terms be listed in Section 4, in accordance with the respective definitions provided in NDSAP 2012.

3.4.5. The terms “Data Archive”, “Data Acquisition”, “Raw Data”, “Standards-Compliant Applications”, and “Unique Data” are defined in Section 4, but none of these terms appear elsewhere in the draft policy. We suggest that these terms are either better integrated into the document, or may not be defined at all.

3.5. Rename Section 6 to Focus on Implementation of the Policy

3.5.1. Though the Section 6 is named as “Shareable Data”, it instead categorically lists down how the policy is to be implemented. This is a very welcome step, but the Section title should reflect this purpose of the Section.

3.5.2. The decision proposed in the draft policy to make it mandatory for "each funding organization" to "highlight data sharing policy as preamble in its RFPs as well as Project proposal formats" is much appreciated and commendable. For a clearer and wider applicability of this measure, we recommend that this responsibility should apply to all state government agencies, including agencies where the state government enjoys significant stake, and all public-private partnerships entered into by the state government agencies, and not only to "funding organizations" (a term that has also not been defined in the draft policy).

3.5.3. While the Section details out various measures and steps of implementation of the policy, it does not clarify which agency and/or committee would have the authority and responsibility to coordinate, monitor, facilitate, and ensure these measures and steps. Not only governmental representatives but also non-governmental representatives may be considered for such a committee.

3.6. Host All Open Government Data in the State Portal

3.6.1. We observe that the Section 6 indicates that , the designated domain for the open government data portal for the state of Telangana, will only store metadata related to the proactive disclosed data sets but not the data sets themselves. This is further clarified in Section 10. We strongly urge the ITE&C Department to reconsider this decision to not to store the actual open data sets in the state open government data portal itself but in the departmental portals. A central archive of the open data assets, hosted by the state open government data portal, will allow for more effective and streamlined management of the open data assets concerned, including their systematic backing-up, better security and integrity, permanent and unique disclosure, and rule-driven updation. This would also reduce the burden upon all the government agencies, especially those that do not have a substantial IT team, to run independent department-specific open data portals.

3.7. Reconsider the Section on Data Classification

3.7.1. While it is clear that the Section 7 on Data Classification follows the classification of various data sets created, managed, and/or hosted by government agencies offered in the NDSAP 2012, it is not very clear what role this classification plays in functioning and implementation of the draft policy. While Open Access and Registered Access data may both be considered as open government data that is to be proactively disclosed by the state government agencies via the state open government data portal, the Restricted Access data overlaps with the kinds of data already included in the Negative List defined in the draft policy (and elsewhere, like the RTI Act 2005). Further, the final sentence in this Section ensures that all data users provide appropriate attribution of the source(s) of the data set concerned, which (though is an important statement) should not be part of this Section on Data Classification. We suggest reconsideration of inclusion of this Section.

3.8. Reconsider the Section on Technology for Sharing and Access

3.8.1. While it is clear that the Section 8 on Technology for Sharing and Access is adapted from the Section 9 of the NDSAP 2012, the text in this Section seems to be not fully compatible with other statements in this draft policy. For example, the Section states that "[t]his integrated repository will hold data of current and historical nature and this repository over a period of time will also encompass data generated by various State Government departments." However, the draft policy states in Section 10 that "data.telangana.gov.in will only have the metadata and data itself will be accessed from the portals of the departments."

3.8.2. We strongly urge the ITE&C Department to revise this Section through close discussion with the NDSAP Project Management Unit, National Informatics Centre, which is the technical team responsible for developing and managing the portal, since the present version of this Section lists the original feature set of the portal as envisioned in 2012 but does not reflect the most recent feature set that has been already implemented in the portal concerned.

3.9. Current Legal Framework (Section 9) should List to Relevant Acts, Rules, Policies, and Guidelines

3.9.1. CIS observes that the draft policy attempts to lay out the applicable legal framework in Section 2 and 9 of the draft policy, and submits that the legal framework is incomplete and recommends that the draft policy lists all the following relevant acts, rules, policies and guidelines:

National Data Sharing and Accessibility Policy, 2012
Right to Information Act, 2005
Information Technology Act, 2002
Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.

3.9.2. CIS submits that apart from the policies mentioned above, the implementation of the draft policy is intricately linked to concepts of "open standards," "open source software," "open API," and "right to information." These concepts are governed by specific acts and policies, and are applicable to government owned data, as follows:

Adoption of Open Standards: CIS observes that the draft policy draws on the importance of building information systems for interoperability and greater information accessibility. Interoperability is achieved by appropriate implementation of open standards. Thus, CIS submits that the Policy on Open Standards for e-Governance [6] which establishes the guidelines for usage of open standards to ensure seamless interoperability, and the Implementation Guidelines of the National Data Sharing and Accessibility Policy, 2012 [7] should be mentioned in the draft policy.
Adoption of Open Source Software: The Policy on Adoption of Open Source Software for Government of India states that the "Government of India shall endeavour to adopt Open Source Software in all e-Governance systems implemented by various Government organizations, as a preferred option in comparison to Closed Source Software [8]." As the draft policy proposed to guide the development of information systems to share open data is being developed and implemented both by the Government of Telangana and by other agencies (academic, commercial, and otherwise), it must include an explicit reference and embracing of this mandate for adoption of Open Source Software, for reasons of reducing expenses, avoiding vendor lock-ins, re-usability of software components, enabling public accountability, and greater security of software systems.
Implementation of Open APIs: CIS observes that the draft policy refers to Standard compliant applications in Section 4. CIS suggests that final version of the policy refer to and operationalise the Policy on Open Application Programming Interfaces (APIs) for Government of India [9]. This will ensure that the openly available data is available to the public, as well as to all the government agencies, in a structured digital format that is easy to consume and use on one hand, and is available for various forms of value addition and innovation on the other. Refer to Official Secrets Act, 1923: The Official Secrets Act penalises a person if he/she "obtains, collects, records or publishes or communicates to other person any secret official code or password, or any sketch, plan, model, article or note or other document or information which is calculated to be or might be or is intended to be, directly or indirectly, useful to an enemy for which relates to a matter the disclosure of which is likely to affect the sovereignty and integrity of India, the security of the State or friendly relations with foreign States [10]." CIS submits that this Act should be referred to in this context of ensuring non-publication of the aforementioned data.

3.10. Mandate a Participatory Process for Developing the Implementation Guidelines

3.10.1. We highly appreciate and welcome the fact that the draft policy emphasises rapid operationalisation of the policy by mandating that the ITE&C Department will prepare a detailed implementation guideline within 6 months of the notification of this policy, and all state government departments will publish at least 5 high value datasets within the next three months. Just as an addition to this mandate, we would like to propose that it can be suggested that the ITE&C Department undertakes a participatory process, with contributions from both government agencies and non-government actors, to develop this implementation guideline document. We believe that opening up government data in an effective and sustainable manner, for most government agencies, involves a systematic change in how the agency undertakes day-to-day data management practices. Hence, to develop productive and practical implementation guidelines, the ITE&C Department needs to gather insights from the other state government agencies regarding their existing data (and metadata) management practices [11]. Further, participation of the non-government actors in this process is crucial to ensure that the implementation guidelines appropriately identify the high value data sets, that is data sets that should be published on a priority basis.

3.11. Defer the Decision about Roles of Data Owners, Generators, and Controllers

3.11.1. As the draft policy does not specifically define the terms “Data Owners”, “Data Generators”, and “Data Controllers”, and the Section 11 only briefly describes some of the roles of these types of actors, we suggest removal of this discussion and the decision regarding the specific roles and functions of the Data Owners / Generators / Controllers from the draft policy itself. It will be perhaps more appropriate and effective to define these terms, as well as their roles and functions, in the implementation guidelines to be prepared by the ITE&C Department after the notification of the open data policy, since these terms relate directly to the final designing of the implementation process.

3.12. CIS is grateful to the ITE&C Department for this opportunity to provide comments, and would be honoured to provide further assistance on the matter.

Endnotes

[1] See: http://cis-india.org/.

[2] See: http://data.gov.in/sites/default/files/NDSAP.pdf.

[3] See: http://rti.gov.in/webactrti.htm.

[4] See: http://meity.gov.in/sites/upload_files/dit/files/GSR313E_10511(1).pdf.

[5] See Section 2 (1) (i) of IT (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011.

[6] See: https://egovstandards.gov.in/sites/default/files/Published%20Documents/Policy_on_Open_Standards_for_e-Governance.pdf.

[7] See: https://data.gov.in/sites/default/files/NDSAP_Implementation_Guidelines_2.2.pdf.

[8] See: http://deity.gov.in/sites/upload_files/dit/files/policy_on_adoption_of_oss.pdf.

[9] See: http://deity.gov.in/sites/upload_files/dit/files/Open_APIs_19May2015.pdf.

[10] See: http://www.archive.india.gov.in/allimpfrms/allacts/3314.pdf, Sections 2 (2) and 3 (1) (c).

[11] A similar process was undertaken by the IT Department of the Government of Sikkim when developing the implementation guideline document. The ITE&C Department may consider discussing the matter with the said department to exchange relevant learnings.

For more details visit https://cis-india.org/openness/comments-on-the-telangana-state-open-data-policy-2016

Submitted Comments on the 'Government Open Data Use License - India'

sinha — 2016-07-26T09:23:48Z

The public consultation process of the draft open data license to be used by Government of India has ended yesterday. Here we share the text of the submission by CIS. It was drafted by Anubha Sinha, Pranesh Prakash, and Sumandro Chattapadhyay.

The following comments on the 'Government Open Data Use License - India' was drafted by Anubha Sinha, Pranesh Prakash, and Sumandro Chattapadhyay, and submitted through the MyGov portal on July 25, 2016. The original submission can be found here.

I. Preliminary

This submission presents comments by the Centre for Internet and Society (“CIS”) [1] on the draft Government Open Data Use License - India (“the draft licence”) [2] by the Department of Legal Affairs.
This submission is based on the draft licence released on the MyGov portal on June 27, 2016 [3].
CIS commends the Department of Ministry of Law and Justice, Government of India for its efforts at seeking inputs from various stakeholders prior to finalising its open data licence. CIS is thankful for the opportunity to have been a part of the discussion during the framing of the licence; and to provide this submission, in furtherance of the feedback process continuing from the draft licence.

II. Overview

The Centre for Internet and Society is a non-governmental organisation engaged in research and policy work in the areas of, inter alia, access to knowledge and openness. This clause-by-clause submission is consistent with CIS’ commitment to safeguarding general public interest, and the interests and rights of various stakeholders involved. Accordingly, the comments in this submission aim to further these principles and are limited to those clauses that most directly have an impact on them.

III. Comments and Recommendations

Name of the Licence: CIS recommends naming the licence “Open Data Licence - India” to reflect the nomenclature already established for similar licences in other nations like the UK and Canada. More importantly, the inclusion of the word ‘use’ in the original name “Government Open Data Use License” is misleading, since the licence permits use, sharing, modification and redistribution of open data.
Change Language on Permissible Use of Data: The draft licence uses the terms “Access, use, adapt, and redistribute,” which are used in UNESCO’s definition of open educational resources, whereas, under the Indian Copyright Act [4], it should cover “reproduction, issuing of copies,” etc. To resolve this difference, we suggest the following language be used: “Subject to the provisions of section 7, all users are provided a worldwide, royalty-free, non-exclusive licence to all rights covered by copyright and allied rights, for the duration of existence of such copyright and allied rights over the data or information.”
Add Section on the Scope of Applicability of the Licence: It will be useful to inform the user of the licence on its applicability. The section may be drafted as: “This licence is meant for public use, and especially by all Ministries, Departments, Organizations, Agencies, and autonomous bodies of Government of India, when publicly disclosing, either proactively or reactively, data and information created, generated, collected, and managed using public funds provided by Government of India directly or through authorized agencies.”
Add Sub-Clause Specifying that the Licence is Agnostic of Mode of Access: As part of the section 4 of the draft licence, titled ‘Terms and Conditions of Use of Data,’ a sub-clause should be added that specifies that users may enjoy all the freedom granted under this licence irrespective of their preferred mode of access of the data concerned, say manually downloaded from the website, automatically accessed via an API, collected from a third party involved in re-sharing of this data, accessed in physical/printed form, etc.
Add Sub-Clause on Non-Repudiability and Integrity of the Published Data: To complement the sub-clause 6.e. that notes that data published under this licence should be published permanently and with appropriate versioning (in case of the published data being updated and/or modified), another sub-clause should be added that states that non-repudiability and integrity of published data must be ensured through application of real/digital signature, as applicable, and checksum, as applicable. This is to ensure that an user who has obtained the data, either in physical or digital form, can effectively identify and verify the the agency that has published the data, and if any parts of the data have been lost/modified in the process of distribution and/or transmission (through technological corruption of data, or otherwise).
Combine Section 6 on Exemptions and Section 7 on Termination: Given that the licence cannot reasonably proscribe access to data that has already been published online, it is suggested that it would be better to simply terminate the application of the licence to that data or information that ought not to have been published for grounds provided under section 8 of the RTI Act, or have been inadvertently published. It should also be noted that section 8 of the RTI Act cannot be “violated” (as stated in Section 6.g. of the draft licence), since it only provides permission for the public authority to withhold information, and does not impose an obligation on them (or anyone else) to do so. The combined clause can read: “Upon determination by the data provider that specific data or information should not have been publicly disclosed for the grounds provided under Section 8 of the Right to Information Act, 2005, the data provider may terminate the applicability of the licence for that data or information, and this termination will have the effect of revocation of all rights provided under Section 3 of this licence.”
It will be our pleasure to discuss these submissions with the Department of Legal Affairs in greater detail, supplement these with further submissions if necessary, and offer any other assistance towards the efforts at developing a national open data licence.

[1] See: http://cis-india.org/.

[2] See: https://www.mygov.in/sites/default/files/mygov_1466767582190667.pdf.

[3] See: https://www.mygov.in/group-issue/public-consultation-government-open-data-use-license-india/.

[4] See: http://www.copyright.gov.in/Documents/CopyrightRules1957.pdf.

For more details visit https://cis-india.org/openness/submitted-comments-on-the-government-open-data-use-license-india

Submission by the Centre for Internet and Society on Revisions to ICANN Expected Standards of Behavior

vidushi — 2016-06-30T06:07:37Z

Prepared by Vidushi Marda, with inputs from Dr. Nirmita Narasimhan and Sunil Abraham.

We at the Centre for Internet and Society (“CIS”) are grateful for the opportunity to comment on the proposed revisions to ICANN’s Expected Standards of Behavior (“Standards”).

Before providing specific comments on the proposed revisions, CIS would like to state for the record our extreme disappointment while noting that there is no indication of the intention to draft and adopt a dedicated anti - harassment policy. We are of the firm opinion that harassment, and particularly sexual harassment, is not only a sensitive topic, but also a deeply complex one. Such a policy should consider scope, procedural questions, redressal and remedies in cases of harassment in general and sexual harassment in particular. A mere change in language to these Standards, however well intentioned, cannot go too far in preventing and dealing with cases of harassment in the absence of a framework within which such instances can be addressed.

Some of the issues that arose at ICANN55 were confusion surrounding the powers and limits of the Ombudsman’s office in dealing with cases of harassment, the exact procedure to be followed for redressal surrounding such incidents, and the appropriate conduct of parties to the matter. There will be no clarity in these respects, even if these proposed changes are to be adopted.

Specifically, the proposed language is problematic and completely inadequate for the following reasons:

Vague

Terms like “professional conduct” and “appropriate behavior” mean little in the absence of a definition that entails such conduct. These terms could mean vastly different things to each community member and such language will only encourage a misalignment of expectation of conduct between community members. The “general” definition of harassment is at best, an ineffective placeholder, as it does not encompass exactly what kind of behavior would fall under its definition.
Fails to consider important scenarios

The proposed language fails to consider situations where some attempts or advances at communication, sexual or otherwise, occur. For example, consider a situation in which one community member stalks another online, and catalogues his/her every move. This is most certainly foreseeable, but will not be adequately covered by the proposed language. Further, terms like “speech or behavior that is sexually aggressive or intimidates” could or could not include types of speech such as art, music, photography etc, depending on who you ask. It also does not explain the use of the word behavior - physical, emotional, professional, online behavior are all possible, but the scope of this term would depend on the interpretation one chooses to apply. In part 4 below, we will demonstrate how ICANN has applied a far more detailed framework for harassment elsewhere.
Ignores complexity

In discussions surrounding the incident at ICANN55, a number of issues of arose. These included, inter alia, the definition of harassment and sexual harassment, what constituted such conduct, the procedure to be followed in such cases, the appropriate forum to deal with such incidents and the conduct that both parties are expected to maintain. These questions cannot, and have not been answered or addressed in the proposed change to the Standards. CIS emphasizes the need to understand this issue as one that must imbibe differences in culture, expectation, power dynamics, and options for redressal. If ICANN is to truly be a safe space, such issues must be substantively and procedurally fair for both the accused and the victim. This proposed definition is woefully inadequate in this regard.
Superficial understanding of harassment, sexual harassment

The proposed changes do not define harassment, and sexual harassment in an adequate fashion. The change currently reads, “Generally, harassment is considered unwelcome hostile or intimidating behavior -- in particular, speech or behavior that is sexually aggressive or intimidates based on attributes such as race, gender, ethnicity, religion, age, color, national origin, ancestry, disability or medical condition, sexual orientation, or gender identity.” These are subject to broad interpretation, and we have already highlighted the issues that may arise due to this in 1, above. Here, we would like to point to a far more comprehensive definition.

ICANN’s own Employment Policy includes within the scope of sexual harassment “verbal, physical and visual conduct that creates an intimidating, offensive or hostile working environment, or interferes with work performance.” The policy also states:

Harassing conduct can take many forms and includes, but is not limited to, the following:

Slurs, jokes, epithets, derogatory comments, statements or gestures;

Assault, impeding or blocking another’s movement or otherwise physically interfering with normal work;

Pictures, posters, drawings or cartoons based upon the characteristics mentioned in the first paragraph of this policy.
Sexually harassing conduct includes all of the above prohibited actions, as well as other unwelcome conduct, such as requests for sexual favors, conversation containing sexual comments, and unwelcome sexual advances.”

This definition is not perfect, it does not comprehensively consider advances or attempts at communication, sexual or otherwise, which are unwelcome by the target. Nonetheless, CIS believes that this is a far more appropriate definition that does not include vague metrics that the proposed changes do. Since it is one ICANN has already adopted, it can act as an important stepping stone towards a comprehensive framework.

Like ICANN, UNESCO’s organisational approach has been to adopt a comprehensive Anti-Harassment Policy which lays down details of definition, prevention, complaint procedure, investigations, sanctions, managerial responsibility, etc. Acknowledging the cultural sensitivity of harassment particularly in international situations, the policy also recognizes advances or attempts at communication, sexual or otherwise. Most importantly, it states that for conduct to come within the definition of sexual harassment, it “must be unwelcome, i.e. unsolicited and regarded as offensive or undesirable by the victim.”

Conclusion

In conclusion, we would like to reiterate the importance of adopting and drafting a dedicated anti-harassment policy and framework. The benefits of safety, certainty and formal redressal mechanisms in cases of harassment cannot be over emphasized.

Importantly, such measures have already been taken elsewhere. The IETF has adopted an instrument to address issues of harassment that occur at meetings, mailing lists and social events. This instrument contemplates in detail, problematic behavior, unacceptable conduct, the scope of the term harassment, etc. It further envisages a framework for redressal of complaints, remediation, and even contemplates issues that may arise with such remediation. It is particularly important to note that while it provides a definition of harassment, it also states that "[a]ny definition of harassment prohibited by an applicable law can be subject to this set of procedures, recognising harassment as a deeply personal and subjective experience, and thus encouraging members to take up issues of harassment as per their cultural norms and national laws, which are then considered as per procedures laid down."

A similar effort within the ICANN community is critical.

For more details visit https://cis-india.org/internet-governance/submission-by-the-centre-for-internet-and-society-on-revisions-to-icann-expected-standards-of-behavior

Strategies to Organise Platform Workers

furtado — 2023-10-22T09:54:52Z

In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.

Click to download the full report

Event Report

This event report is based on proceedings from a panel hosted at the 2022 edition of RightsCon. Hosted by the labour and digitalisation team at CIS, the panel brought together seasoned labour organisers, activists, and researchers working across Thailand, Nigeria, India, and Argentina. The panellists represented a diverse group of worker organisations, including transnational federations, national unions, and informally organised movements.

Their experiences of organising in research and practice infused our discussion with insight into collective action struggles across varied sectors and platform economies in the global south. Collective resistance among platform workers has witnessed a sustained rise in these economies over the past three years, with demands for transparency and accountability from platforms, and for a guarantee of rights and protections from governments.

Through this panel, we sought to answer:

How have workers’ organisations overcome challenges in sustained collective action?
What have been unique aspects of organising in the global south?
Which strategies have been gaining traction for organising workers and mobilising other stakeholders?

Placing workers’ participation front and centre, the panellists incorporated common threads around campaigning, education, and mobilisation for increasing worker participation, as well as bargaining with the government for legal and social protections. The panellists highlighted that it’s the resilience and resistance led by workers that drive the way for sustained organising. This panel hoped to spotlight steps taken in that direction, where organising efforts strive to form, sustain, and champion worker-led movements.

Contributors

Panellists:
Akkanut Wantanasombut
Ayoade Ibrahim
Rikta Krishnawamy
Sofía Scasserra

Worker organisations in focus:
Tamsang-Tamsong
National Union of Professional App-based Transport Workers
International Alliance of App-based Transport Workers
All India Gig Workers’ Union
Federación Argentina de Empleados de Comercio y Servicios
Asociación de Personal de Plataformas

Conceptualisation and planning: Ambika Tandon, Chiara Furtado, Aayush Rathi, and Abhishek Sekharan

Author: Chiara Furtado
Reviewers: Ambika Tandon and Nishkala Sekhar
Designer: Annushka Jaliwala

This event report is part of research supported by the Internet Society Foundation under the ‘Labour futures’ grant.

For more details visit https://cis-india.org/raw/strategies-to-organise-platform-workers-rightscon

Spy Files 3: WikiLeaks Sheds More Light On The Global Surveillance Industry

maria — 2013-11-14T16:21:00Z

In this article, Maria Xynou looks at WikiLeaks' latest Spy Files and examines the legality of India's surveillance technologies, as well as their potential connection with India's Central Monitoring System (CMS) and implications on human rights.

Last month, WikiLeaks released “Spy Files 3”, a mass exposure of the global surveillance trade and industry. WikiLeaks first released the Spy Files in December 2011, which entail brochures, presentations, marketing videos and technical specifications on the global trade of surveillance technologies. Spy Files 3 supplements this with 294 additional documents from 92 global intelligence contractors.

So what do the latest Spy Files reveal about India?

When we think about India, the first issues that probably come to mind are poverty and corruption, while surveillance appears to be a more “Western” and elitist issue. However, while many other developing countries are excluded from WikiLeaks’ list of surveillance technology companies, India is once again on the list with some of the most controversial spyware.

ISS World Surveillance Trade Shows

The latest Spy Files include a brochure of the ISS World 2013 -the so-called “wiretapper’s ball”- which is the world’s largest surveillance trade show. This years ’ ISS World Asia will take place in Malaysia during the first week of December and law enforcement agencies from around the world will have another opportunity to view and purchase the latest surveillance tech. The leaked ISS World 2013 brochure entails a list of last years’ global attendees. According to the brochure, 53% of the attendees included law enforcement agencies and individuals from the defense, public safety and interior security sectors, 41% of the attendees were ISS vendors and technology integrators, while only 6% of the attendees were telecom operators and from the private enterprise. The brochure boasts that 4,635 individuals from 110 countries attended the ISS World trade shows last year and that the percentage of attendance is increasing.

The following table lists the Indian attendees at last years ’ ISS World:

Law Enforcement, Defense and Interior Security Attendees	Telecom Operators and Private Enterprises Attendees	ISS Vendors and Technology Integrators Attendees
Andhra Pradesh India Police	BT	AGC Networks
CBI Academy	Cogence Investment Bank	Aqsacom India
Government of India, Telecom Department	India Reliance Communications	ClearTrail Technologies
India Cabinet Secretariat	Span Telecom Pvt. Ldt.	Foundation Technologies
India Centre for Development of Telematics (C-DOT)		Kommlabs
India Chandigarh Police		Paladion Networks
India Defence Agency		Polaris Wireless
India General Police		Polixel Security Systems
India Intelligence Department		Pyramid Cyber Security
India National Institute of Criminology		Schleicher Group
India office LOKAYUKTA NCT DELHI		Span Technologies
India Police Department, A.P.		TATA India
India Tamil Nadu Police Department		Tata Consultancy Services
Indian Police Service, Vigilance		Telecommunications India
Indian Telecommunications Authority		Vehere Interactive
NTRO India
SAIC Indian Tamil Nadu Police

17 4 15

According to the above table - which is based on data from the WikiLeaks ’ ISS World 2013 brochure- the majority of Indian attendees at last years’ ISS World were from the law enforcement, defense and interior security sectors. 15 Indian companies exhibited and sold their surveillance technologies to law enforcement agencies from around the world and it is notable that India’s popular ISP provider, Reliance Communications, attended the trade show too.

In addition to the ISS World 2013 brochure, the Spy Files 3 entail a detailed brochure of a major Indian surveillance technology company: ClearTrail Technologies.

ClearTrail Technologies

ClearTrail Technologies is an Indian company based in Indore. The document titled “Internet Monitoring Suite ” from ClearTrail Technologies boasts about the company’s mass monitoring, deep packet inspection, COMINT, SIGINT, tactical Internet monitoring, network recording and lawful interception technologies. ClearTrail’s Internet Monitoring Suite includes the following products:

1. ComTrail: Mass Monitoring of IP and Voice Networks

ComTrail is an integrated product suite for centralized interception and monitoring of voice and data networks. It is equipped with an advanced analysis engine for pro-active analysis of thousands of connections and is integrated with various tools, such as Link Analysis, Voice Recognition and Target Location.

ComTrail is deployed within a service provider network and its monitoring function correlates voice and data intercepts across diverse networks to provide a comprehensive intelligence picture. ComTrail supports the capture, record and replay of a variety of Voice and IP communications in pretty much any type of communication, including - but not limited to- Gmail, Yahoo, Hotmail, BlackBerry, ICQ and GSM voice calls.

Additionally, ComTrail intercepts data from any type of network -whether Wireless, packet data, Wire line or VoIP networks- and can decode hundreds of protocols and P2P applications, including HTTP, Instant Messengers, Web-mails, VoIP Calls and MMS.

In short, ComTrail’s key features include the following:

- Equipped to handle millions of communications per day intercepted over high speed STM & Ethernet Links

- Doubles up as Targeted Monitoring System

- On demand data retention, capacity exceeding several years

- Instant Analysis across thousands of Terabytes

- Correlates Identities across multiple networks

- Speaker Recognition and Target Location

2. xTrail: Targeted IP Monitoring

xTrail is a solution for interception, decoding and analysis of high speed data traffic over IP networks and independently monitors ISPs/GPRS and 3G networks. xTrail has been designed in such a way that it can be deployed within minutes and enables law enforcement agencies to intercept and monitor targeted communications without degrading the service quality of the IP network. This product is capable of intercepting all types of networks -including wireline, wireless, cable, VoIP and VSAT networks- and acts as a black box for “record and replay” targeted Internet communications.

Interestingly enough, xTrail can filter based on a “pure keyword”, a URL/Domain with a keyword, an IP address, a mobile number or even with just a user identity, such as an email ID, chat ID or VoIP ID. Furthermore, xTrail can be integrated with link analysis tools and can export data in a digital format which can allegedly be presented in court as evidence.

In short, xTrail’s key features include the following:

- Pure passive probe

- Designed for rapid field operations at ISP/GPRS/Wi-Max/VSAT Network Gateways

- Stand-alone solution for interception, decoding and analysis of multi Gigabit IP traffic

- Portable trolley based for simplified logistics, can easily be deployed and removed from any network location

- Huge data retention, rich analysis interface and tamper proof court evidence

- Easily integrates with any existing centralized monitoring system for extended coverage

3. QuickTrail: Tactical Wi-Fi Monitoring

Some of the biggest IP monitoring challenges that law enforcement agencies face include cases when targets operate from public Internet networks and/or use encryption.

QuickTrail is a device which is designed to gather intelligence from public Internet networks, when a target is operating from a cyber cafe, a hotel, a university campus or a free Wi-Fi zone. In particular, QuickTrail is equipped with multiple monitoring tools and techniques that can help intercept almost any wired, Wi-Fi or hybrid Internet network so that a target communication can be monitored. QuickTrail can be deployed within fractions of seconds to intercept, reconstruct, replay and analyze email, chat, VoIP and other Internet activities of a target. This device supports real time monitoring and wiretapping of Ethernet LANs.

According to ClearTrail’s brochure, QuickTrail is a “all-in-one” device which can intercept secured communications, know passwords with c-Jack attack, alert on activities of a target, support active and passive interception of Wi-Fi and wired LAN and capture, reconstruct and replay. It is noteworthy that QuickTrail can identify a target machine on the basis of an IP address, MAC ID, machine name, activity status and several other parameters. In addition, QuickTrail supports protocol decoding, including HTTP, SMTP, POP3 and HTTPS. This device also enables the remote and central management of field operations at geographically different locations.

In short, QuickTrail’s key features include the following:

- Conveniently housed in a laptop computer

- Intercepts Wi-Fi and wired LANs in five different ways

- Breaks WEP, WPA/WPA2 to rip-off secured Wi-Fi networks

- Deploys spyware into a target’s machine

- Monitor’s Gmail, Yahoo and all other HTTPS-based communications

- Reconstructs webmails, chats, VoIP calls, news groups and social networks

4. mTrail: Off-The-Air Interception

mTrail offers active and passive ‘off-the-air’ interception of GSM 900/1800/1900 Mhz phone calls and data to meet law enforcement surveillance and investigation requirements. The mTrail passive interception system works in the stealth mode so that there is no dependence on the network operator and so that the target is unaware of the interception of its communications.

The mTrail system has the capability to scale from interception of 2 channels (carrier frequencies) to 32 channels. mTrail can be deployed either in a mobile or fixed mode: in the mobile mode the system is able to fit into a briefcase, while in the fixed mode the system fits in a rack-mount industrial grade chassis.

Target location identification is supported by using signal strength, target numbers, such as IMSI, TIMSI, IMEI or MSI SDN, which makes it possible to listen to the conversation on so-called “lawfully intercepted” calls in near real-time, as well as to store all calls. Additionally, mTrail supports the interception of targeted calls from pre-defined suspect lists and the monitoring of SMS and protocol information.

In short, mTrail’s key features include the following:

- Designed for passive interception of GSM communications

- Intercepts Voice and SMS “off-the-air”

- Detects the location of the target

- Can be deployed as a fixed unit or mounted in a surveillance van

- No support required from GSM operator

5. Astra: Remote Monitoring and Infection framework

“Astra ” is a remote monitoring and infection framework which incorporates both conventional and proprietary infection methods to ensure bot delivery to the targeted devices. It also offers a varied choice in handling the behavior of bots and ensuring non-traceable payload delivery to the controller.

The conventional methods of infection include physical access to a targeted device by using exposed interfaces, such as a CD-ROM, DVD and USB ports, as well as the use of social media engineering techniques. However, Astra also supports bot deployment without requiring any physical access to the target device.

In particular, Astra can push bot to any targeted machine sharing the same LAN (wired, wi-fi or hybrid). The SEED is a generic bot which can identify a target’s location, log keystrokes, capture screen-shots, capture Mic, listen to Skype calls, capture webcams and search the target’s browsing history. Additionally, the SEED bot can also be remotely activated, deactivated or terminated, as and when required. Astra allegedly provides an un-traceable reporting mechanism that operates without using any proxies, which overrules the possibility of getting traced by the target.

Astra’s key features include the following:

- Proactive intelligence gathering

- End-to-end remote infection and monitoring framework

- Follow the target, beat encryption, listen to in-room conversations, capture keystrokes and screen shots

- Designed for centralized management of thousands of targets

- A wide range of deployment mechanisms to optimize success ration

- Non-traceable, non-detectable delivery mechanism

- Intrusive yet stealthy

- Easy interface for handling most complex tasks

- Successfully tested over the current top 10 anti-virus available in the market

- No third party dependencies

- Free from any back-door intervention

ClearTrail Technologies argue that they meet lawful interception regulatory requirements across the globe. In particular, they claim that their products are compliant with ETSI and CALEA regulations and that they are efficient to cater to region specific requirements as well.

The latest Spy Files also include data on foreign surveillance technology companies operating in India, such as Telesoft Technologies, AGT International and Verint Systems. In particular, Verint Systems has its headquarters in New York and offices all around the world, including Bangalore in India. Founded in 1994 and run by Dan Bodner, Verint Systems produces a wide range of surveillance technologies, including the following:

- Impact 360 Speech Analytics

- Impact 360 Text Analytics

- Nextiva Video Management Software (VMS)

- Nextiva Physical Security Information Management (PSIM)

- Nextiva Network Video Recorders (NVRs)

- Nextiva Video Business Intelligence (VBI)

- Nextiva Surveillance Analytics

- Nextiva IP cameras

- CYBERVISION Network Security

- ENGAGE suite

- FOCAL-INFO (FOCAL-COLLECT & FOCAL-ANALYTICS)

- RELIANT

- STAR-GATE

- VANTAGE

While Verint Systems claims to be in compliance with ETSI, CALEA and other worldwide lawful interception and standards and regulations, it remains unclear whether such products successfully help law enforcement agencies in tackling crime and terrorism, without violating individuals’ right to privacy and other human rights. After all, Verint Systems has participated in ISS World Trade shows which exhibit some of the most controversial spyware in the world, used to target individuals and for mass surveillance.

And what do the latest Spy Files mean for India?

Why is it even important to look at the latest Spy Files? Well, for starters, they reveal data about which Indian law enforcement agencies are interested in surveillance and which companies are interested in selling and/or buying the latest spy gear. And why is any of this important? I can think of three main reasons:

1. The Central Monitoring System (CMS)

2. Is any of this surveillance even legal in India?

3. Can such surveillance result in the violation of human rights?

Spy Files 3...and the Central Monitoring System (CMS)

Following the Mumbai 2008 terrorist attacks, the Telecom Enforcement, Resource and Monitoring (TREM) cells and the Centre for Development of Telematics (C-DOT) started preparing the Central Monitoring System (CMS ). As of April 2013, this project is being manned by the Intelligence Bureau, while agencies which are planned to have access to it include the Research & Analysis Wing (RAW) and the Central Bureau of Investigation (CBI). ISP and Telecom operators are required to install the gear which enables law enforcement agencies to carry out the Central Monitoring System under the Unified Access Services (UAS ) License Agreement.

The Central Monitoring System aims at centrally monitoring all telecommunications and Internet communications in India and its estimated cost is Rs . 4 billion. In addition to equipping government agencies with Direct Electronic Provisioning, filters and alerts on the target numbers, the CMS will also enable Call Data Records (CDR) analysis and data mining to identify personal information of the target numbers. The CMS supplements regional Internet Monitoring Systems , such as that of Assam, by providing a nationwide monitoring of telecommunications and Internet communications, supposedly to assist law enforcement agencies in tackling crime and terrorism.

However, data monitored and collected through the CMS will be stored in a centralised database, which could potentially increase the probability of centralized cyber attacks and thus increase, rather than reduce, threats to national security. Furthermore, some basic rules of statistics indicate that the bigger the amount of data , the bigger the probability of an error in matching profiles, which could potentially result in innocent people being charged with crimes they did not commit. And most importantly: the CMS currently lacks adequate legal oversight, which means that it remains unclear how monitored data will be used. The UAS License Agreement regarding the CMS mandates mass surveillance by requiring ISPs and Telecom operators to enable the monitoring and interception of communications. However, targeted and mass surveillance through the CMS not only raises serious questions around its legality, but also creates the potential for abuse of the right to privacy and other human rights.

Interestingly enough, Indian law enforcement agencies which attended last years ’ ISS World trade shows are linked to the Central Monitoring System. In particular, last years’ law enforcement, defense and interior security attendees include the Centre for Development of Telematics (C-DOT) and the Department of Telecommunications, both of which prepared the Central Monitoring System. The list of attendees also includes India’s Intelligence Bureau, which is manning the CMS, as well as the agencies which will have access to the CMS: the Central Bureau of Investigation (CBI), the Research and Analysis Wing (RAW), the National Technical Research Organization (NTRO) and various other state police departments and intelligence agencies.

Furthermore, Spy Files 3 entail a list of last years ’ ISS World security company attendees, which includes several Indian companies. Again, interestingly enough, many of these companies may potentially be aiding law enforcement with the technology to carry out the Central Monitoring System. ClearTrail Technologies, in particular, provides solutions for targeted and mass monitoring of IP and voice networks, as well as remote monitoring and infection frameworks - all of which would potentially be perfect to aid the Central Monitoring System.

In fact, ClearTrail states in its brochure that its ComTrail product is equipped to handle millions of communications per day, while its xTrail product can easily be integrated with any existing centralised monitoring system for extended coverage. And if that’s not enough, ClearTrail’s “Astra ” is designed for the centralized management of thousands of targets. While there may not be any concrete proof that ClearTrail is indeed aiding the Centralized Monitoring System, the facts speak for themselves: ClearTrail is an Indian company which sells target and mass monitoring products to law enforcement agencies. The Centralized Monitoring System is currently being implemented. What are the odds that ClearTrail is not equipping the CMS? And what are the odds that such technology is not being used for other mass electronic surveillance programmes, such as the Lawful Intercept and Monitoring (LIM)?

Spy Files 3...and the legality of India’s surveillance technologies

ClearTrail Technologies’ brochure -the only leaked document on Indian surveillance technology by the latest Spy Files- states that the company complies with ETSI and CALEA regulations. While it’s clear that the company complies with U.S. and European regulations on the interception of communications to attract more customers in the international market, such regulations don’t really apply within India, which is part of ClearTrail’s market. Notably enough, ClearTrail does not mention any compliance with Indian regulations in its brochure. So let’s have a look at them.

India has five laws which regulate surveillance:

1. The Indian Telegraph Act, 1885

2. The Indian Post Office Act, 1898

3. The Indian Wireless Telegraphy Act, 1933

4. The Code of Criminal Procedure (CrPc ), 1973: Section 91

5. The Information Technology (Amendment ) Act, 2008

The Indian Post Offices Act does not cover electronic communications and the Indian Wireless Telegraphy Act lacks procedures which would determine if surveillance should be targeted or not. Neither the Indian Telegraph Act nor the Information Technology (Amendment ) Act cover mass surveillance, but are both limited to targeted surveillance. Moreover, targeted interception in India according to these laws requires case-by-case authorization by either the home secretary or the secretary department of information technology. In other words, unauthorized, limitless, mass surveillance is not technically permitted by law in India.

The Indian Telegraph Act mandates that the interception of communications can only be carried out on account of a public emergency or for public safety. However, in 2008, the Information Technology Act copied most of the interception provisions of the Indian Telegraph Act, but removed the preconditions of public emergency or public safety, and instead expanded the power of the government to order interception for the “investigation of any offense”.

The interception of Internet communications is mainly covered by the 2009 Rules under the Information Technology Act 2008 and Sections 69 and 69 B are particularly noteworthy. According to these Sections, an Intelligence Bureau officer who leaked national secrets may be imprisoned for up to three years, while Section 69 not only allows for the interception of any information transmitted through a computer resource, but also requires that users disclose their encryption keys upon request or face a jail sentence of up to seven years.

While these laws allow for the interception of communications and can be viewed as widely controversial, they do not technically permit the mass surveillance of communications. In other words, ClearTrail’s products, such as ComTrail, which enable the mass interception of IP networks, lack legal backing. However, the Unified Access Services (UAS ) License Agreement regarding the Central Monitoring System mandates mass surveillance and requires ISP and Telecom operators to comply.

Through the licenses of the Department of Telecommunications, Internet service providers, cellular providers and telecoms are required to provide the Government of India direct access to all communications data and content even without a warrant, which is not permitted under the laws on interception. These licenses also require cellular providers to have ‘bulk encryption’ of less than 40 bits, which means that potentially any person can use off-the-air interception to monitor phone calls. However, such licenses do not regulate the capture of signal strength, target numbers like IMSI, TIMSI, IMEI or MSI SDN, which can be captured through ClearTrail’s mTrail product.

More importantly, following allegations that the National Technical Research Organization (NTRO) had been using off-the-air interception equipment to snoop on politicians in 2011, the Home Ministry issued a directive to ban the possession or use of all off-the-air phone interception gear. As a result, the Indian Government asked the Customs Department to provide an inventory of all all such equipment imported over a ten year period, and it was uncovered that as many as 73,000 pieces of equipment had been imported. Since, the Home Ministry has informed the heads of law enforcement agencies that there has been a compete ban on use of such equipment and that all those who possess such equipment and fail to inform the Government will face prosecution and imprisonment. In short, ClearTrail's product, mTrail, which undertakes off-the-air phone monitoring is illegal and Indian law enforcement agencies are prohibited from using it.

ClearTrail’s “Astra ” product is capable of remote infection and monitoring, which can push bot to any targeted machine sharing the same LAN. While India’s ISP and telecommunications licenses generally provide some regulations, they appear to be inadequate in regulating specific surveillance technologies which have the capability to target machines and remotely monitor them. Such licenses mandate mass surveillance, but legally, wireless communications are completely unregulated, which raises the question of whether the interception of public Internet networks is allowed. In other words, it is not clear if ClearTrail’s QuickTrail is technically legal or not. The UAS License agreement mandates mass surveillance, and while the law does not prohibit it, it does not mandate mass surveillance either. This remains a grey area.

The issue of data retention arises from ClearTrail ’s leaked brochure. In particular, ClearTrail states in its brochure that ComTrail - which undertakes mass monitoring of IP and Voice networks - retains data upon request, with a capacity that exceeds several years. xTrail - for targeted IP monitoring - has the ability to retain huge volumes of data which can potentially be used as proof in court. However, India currently lacks privacy legislation which would regulate data retention, which means that data collected by ClearTrail could potentially be stored indefinitely.

Section 7 of the Information Technology (Amendment) Act, 2008, deals with the retention of electronic records. However, this section does not state a particular data retention period, nor who will have authorized access to data during its retention, who can authorize such access, whether retained data can be shared with third parties and, if so, under what conditions. Section 7 of the Information Technology (Amendment) Act, 2008, appears to be incredibly vague and to fail to regulate data retention adequately.

Data retention requirements for service providers are included in the ISP and UASL licenses and, while they clarify the type of data they retain, they do not specify adequate conditions for data retention. Due to the lack of data protection legislation in India, it remains unclear how long data collected by companies, such as ClearTrail, would be stored for, as well as who would have authorized access to such data during its retention period, whether such data would be shared with third parties and disclosed and if so, under what conditions.

India currently lacks specific regulations for the use of various types of technologies, which makes it unclear whether ClearTrail ’s spy products are technically legal or not. It is clear that ClearTrail’s mass interception products, such as ComTrail, are not legalized - since Indian laws allow for targeted interception- but they are mandated through the UAS License agreement regarding the Central Monitoring System.

In short, the legality of ClearTrail’s surveillance technologies remains ambiguous. While India’s ISP and telecom licenses and the UAS License Agreement mandate mass surveillance, the laws - particularly the 2009 Information Technology Rules- mandate targeted surveillance and remain silent on the issue of mass surveillance. Technically, this does not constitute mass surveillance legal or illegal, but rather a grey area. Furthermore, while India ’s Telegraph Act, Information Technology Act and 2009 Rules allow for the interception, monitoring and decryption of communications and surveillance in general, they do not explicitly regulate the various types of surveillance technologies, but rather attempt to “legalize” them through the blanket term of surveillance.

One thing is clear: India’s license agreements ensure that all ISPs and telecom operators are a part of the surveillance regime. The lack of regulations for India’s surveillance technologies appear to create a grey zone for the expansion of mass surveillance in the country. According to Saikat Datta, an investigative journalist, a senior privacy telecom official stated:

“Do you really think a private telecom company can stand up to the government or any intelligence agency and cite law if they want to tap someone’s phone?”

Spy Files 3...and human rights in India

The facts speak for themselves. The latest Spy Files confirm that the same agencies involved in the development of the Central Monitoring System (CMS) are also interested in the latest surveillance technology sold in the global market. Spy Files 3 also provide data on one of India’s largest surveillance technology companies, ClearTrail, which sells a wide range of surveillance technologies to law enforcement agencies around the world. And Spy Files 3 show us exactly what these technologies can do.

In particular, ClearTrail’s ComTrail provides mass monitoring of IP and voice networks, which means that law enforcement agencies using it are capable of intercepting millions of communications every day through Gmail, Yahoo, Hotmail and others, of correlating our identities across networks and of targeting our location. xTrail enables law enforcement agencies to monitor us based on our “harmless” metadata, such as our IP address, our mobile number and our email ID. Think our data is secure when using the Internet through a cyber cafe? Well QuickTrail proves us wrong, as it’s able to assist law enforcement agencies in monitoring and intercepting our communications even when we are using public Internet networks.

And indeed, carrying a mobile phone is like carrying a GPS device, especially since mTrail provides law enforcement with off-the-air interception of mobile communications. Not only can mTrail target our location, listen to our calls and store our data, but it can also undertake passive off-the-air interception and monitor our voice, SMS and protocol information. Interestingly enough, mTrail also intercepts targeted calls from a predefined suspect list. The questions though which arise are: who is a suspect? How do we even know if we are suspects? In the age of the War on Terror, potentially anyone could be a suspect and thus potentially anyone’s mobile communications could be intercepted. After all, mass surveillance dictates that we are all suspicious until proven innocent .

And if anyone can potentially be a suspect, then potentially anyone can be remotely infected and monitored by Astra. Having physical access to a targeted device is a conventional surveillance mean of the past. Today, Astra can remotely push bot to our laptops and listen to our Skype calls, capture our Webcams, search our browsing history, identify our location and much more. And why is any of this concerning? Because contrary to mainstream belief, we should all have something to hide !

Privacy protects us from abuse from those in power and safeguards our individuality and autonomy as human beings. If we are opposed to the idea of the police searching our home without a search warrant, we should be opposed to the idea of our indiscriminate mass surveillance. After all, mass surveillance - especially the type undertaken by ClearTrail ’s products - can potentially result in the access, sharing, disclosure and retention of data much more valuable than that acquired by the police searching our home. Our credit card details, our photos, our acquaintances, our personal thoughts and opinions, and other sensitive personal information can usually be found in our laptops, which potentially can constitute much more incriminating information than that found in our homes.

And most importantly: even if we think that we have nothing to hide, it’s really not up to us to decide: it’s up to data analysts. While we may think that our data is “harmless”, a data analyst linking our data to various other people and search activities we have undertaken might indicate otherwise. Five years ago, a UK student studying Islamic terrorism for his Masters dissertation was detained for six days . The student may not have been a terrorist, but his data said this: “Young, male, Muslim... who is downloading Al-Qaeda’s training material” - and that was enough for him to get detained. Clearly, the data analysts mining his online activity did not care about the fact that the only reason why he was downloading Al-Qaeda material was for his Masters dissertation. The fact that he was a male Muslim downloading terrorist material was incriminating enough.

This incident reveals several concerning points: The first is that he was clearly already under surveillance, prior to downloading Al-Qaeda’s material. However, given that he did not have a criminal record and was “just a Masters student in the UK”, there does not appear to be any probable cause for his surveillance in the first place. Clearly he was on some suspect list on the premise that he is male and Muslim - which is a discriminative approach. The second point is that after this incident, it is likely that some male Muslims may be more cautious about their online activity - with the fear of being on some suspect list and eventually being prosecuted because their data shows that “they’re a terrorist”. Thus, mass surveillance today appears to also have implications on freedom of expression. The third point is that this incident reveals the extent of mass surveillance, since even a document downloaded by a Masters student is being monitored.

This case proves that innocent people can potentially be under surveillance and prosecuted, as a result of mass, indiscriminate surveillance. Anyone can potentially be a suspect today, and maybe for the wrong reasons. It does not matter if we think our data is “harmless”, but what matters is who is looking at our data, when and why. Every bit of data potentially hides several other bits of information which we are not aware of, but which will be revealed within a data analysis. We should always “have something to hide ”, as that is the only way to protect us from abuse by those in power.

In the contemporary surveillance state, we are all suspects and mass surveillance technologies, such as the ones sold by ClearTrail, can potentially pose major threats to our right to privacy, freedom of expression and other human rights. And probably the main reason for this is because surveillance technologies in India legally fall in a grey area. Thus, it is recommended that law enforcement agencies in India regulate the various types of surveillance technologies in compliance with the International Principles on Communications Surveillance and Human Rights.

Spy Files 3 show us why our human rights are at peril and why we should fight for our right to be free from suspicion.

This article was cross-posted in Medianama on 6th November 2013.

For more details visit https://cis-india.org/internet-governance/blog/spy-files-three

Smart City Policies and Standards: Overview of Projects, Data Policies, and Standards across Five International Smart Cities

Kiran A. B., Elonnai Hickok and Vanya Rakesh — 2016-06-11T13:29:04Z

This blog post aims to review five Smart Cities across the globe, namely Singapore, Dubai, New York City, London and Seoul, the Data Policies and Standards adopted. Also, the research seeks to point the similarities, differences and best practices in the development of smart cities across jurisdictions.

Download the brief: PDF.

Introduction

Smart City as a concept is evolutionary in nature, and the key elements like Information and Communication Technology (ICT), digitization of services, Internet of Things (IoT), open data, big data, social innovation, knowledge, etc., would be intrinsic to defining a Smart City [1].

A Smart City, as a “system of systems”, can potentially generate vast amounts of data, especially as cities install more sensors, gain access to data from sources such as mobile devices, and government and other agencies make more data accessible. Consequently, Big Data techniques and concepts are highly relevant to the future of Smart Cities. It was noted by Kenneth Cukier, Senior Editor of Digital Products at The Economist, that Big Data techniques can be used to enhance a number of processes essential to cities - for example, big data can be used to spot business trends, determine quality of research, prevent diseases, tack legal citations, combat crime, and determine real-time roadway traffic conditions [2]. Having said this, data is deemed to be the lifeblood of a Smart City and its availability, use, cost, quality, analysis, associated business models and governance are all areas of interest for a range of actors within a smart city [3]

This blog reviews five Smart Cities namely Singapore, Dubai, New York City, London and Seoul. In doing so, the research seeks to point the similarities, differences and best practices in the development of smart cities across jurisdictions. To achieve this, the research reviews:

The definition of a Smart City in a given context or project (if any).
Existing policy/regulations around data or notes the lack thereof.
The cities adherence to the International standards and providing an update on the current status of the Smart City programme.

Singapore

Introduction

The Smart Nation programme in Singapore was launched on 24th November, 2014. The programme is being driven by the Infocomm Development Authority of Singapore, through which Singapore seeks to harness ICT, networks and data to support improved livelihoods, stronger communities and creation of new opportunities for its residents [4] According to the IDA, a Smart Nation is a city where “people and businesses are empowered through increased access to data, more participatory through the contribution of innovative ideas and solutions, and a more anticipatory government that utilises technology to better serve citizens’ needs” [5]. The Smart Nation programme is driven by a designated Office in the Prime Minister’s Office [6]. As a core component to the Smart Nation Programme, the Smart Nation Platform has been developed as the technical architecture to support the Programme. This Platform enables greater pervasive connectivity, better situational awareness through data collection, and efficient sharing and access to collected sensor data, allowing public bodies to use such data to develop policy and practical interventions [7] Such access would allow for anticipatory governance - a goal of the Smart Nation Programme as noted by Dr. Yaacob Ibrahim, Minister for Communications and Information stating “Insights gained from this data would enable us to better anticipate citizens’ needs and help in better delivery of services” [8].

Status of the Project

The Smart Nation Programme is an ongoing initiative, being built on the past programme Intelligent Nation 2015 (iN2015 masterplan). The plan involves putting in place the infrastructure, policies, ecosystem and capabilities to enable a Smart Nation, by adopting a people-centric approach [9]. A number of co-creating solutions adopted by the Government include:

Development of Mobile Apps to facilitate communication between the public and the providers of public services.
Organization of Hackathons by government agencies or corporations in collaboration with schools and industry partners to ideate and develop solutions to tackle real-world challenges.
Adopt measure for smart mobility to create a more seamless transport experience and providing greater access to real-time transport information so that citizens can better plan their journeys.
Smart technologies are also being introduced to the housing estates [10].

Policies and Regulations

The Smart Nation plan derives its legitimacy from the constitution of Singapore, holding the Prime Minister responsible to take charge of the subject ‘Smart Nation’ blueprint under the Statutory body of ‘Smart Nation’ Programme Office [11]. Singapore has a comprehensive data protection law – the Personal Data Protection Act 2012, rules governing the collection, use, disclosure and care of personal data. The Personal Data Protection Commission of Singapore has committed to work closely with the private sector, and also to support the Smart Nation vision on data privacy and cyber security ecosystem [12] [13].

Towards achieving the Smart Nation vision the government has also promoted the use of open data. In 2015 the Department of Statistics has made a vast amount of data available (across multiple themes say transport, infocomm, population, etc.) for free to the public in order to encourage innovation and facilitate the Smart Nation [14]. Prior to this initiative, the government had adopted the Open Data Policy in 2011, enabling public data for analysis, research and application development [15]. The concept of Virtual Singapore, which is a part of the Smart Nation Initiative, has been developed to adopt and simulate solutions on a virtual platform using big data analytics [16].

Adoption of International Standards

The Smart Nation initiative follows the standards laid under the purview of the Singapore Standards Council (SSC). It specifies three types of Internet of Things (IoT) Standards – sensor network standards (TR38 - for public areas & TR40 - for homes), IoT foundational standards (common set of guidelines for IoT requirements and architecture, information and service interoperability, security and data integrity) and domain-specific standards (healthcare, mobility, urban living, etc.) [17].

Singapore is part of ISO/IEC JTC 1/WG7 Sensor Networks and ISO/IEC JTC 1/WG10 Internet of Things (IoT) [18]. Singapore IT standards abides to the international standards as defined by ISO, ITU, etc.Singapore is a member of many international standards forums (see Singapore International Standards Committee) which includes JTC1/WG9 - Big Data; JTC1/WG10 - Internet of Things; JTC1/WG11 - Smart Cities.

Dubai, United Arab Emirates

Introduction

The Dubai Smart City strategy was launched as part of the Dubai Plan 2021 vision, in the year 2015 [19]. Dubai Plan 2021 describes the future of Dubai evolving through holistic and complementary perspectives, starting with the people and the society and places the government as the custodian of the city’s development. Within the Plan, the smart city theme envisions a platform that is fully connected and integrated infrastructure that enables easy mobility for all residents and tourists, and provides easy access to all economic centers and social services, in line with the world’s best cities [20]. Center to the smart city platform is data and data analytics, particularly cross functional data and big data techniques to give a complete view of the city [21] As envisioned, the Dubai Data portal would provide a gateway to empower relevant stakeholders to understand the nuances of the city and pursue questions that will result in the greatest impact from the city’s data [22]. The platform will be based on current data and existing services, initiatives, and networks to identify opportunities for a smart city [23]. The Smart City Plan also includes a framework for aligning districts of Dubai with the Smart City vision and dimensions [24].

The Smart Dubai roadmap 2015 provides a consolidated report and planned smart city services, its status and the stage of its implementation, for e.g. Smart Grid, Mobile Payment, Smart Water, Health applications, Public Wi-Fi, Municipality, E-Traffic solutions, etc [25].

Status of the Project

The Smart Dubai strategy is envisioned to be completed by the year 2020, and currently it’s ongoing. The first phase of Smart Dubai masterplan is expected to end by 2016. Between 2017 and 2019, the plan aims to deliver new initiatives and services. The second phase of the masterplan is expected to be completed by the year 2020 [26].

Policies and Regulations

The Smart City Plan is being driven by the Dubai Smart City Office – which has been established under Law No. (29) of 2015 on the establishment of Dubai Smart City Office; Law No. (30) of 2015 on the establishment of Dubai Smart City Establishment; Decree No. (37) of 2015 on the formation of the Board of the Dubai Smart City Office; and Decree No (38) of 2015- appointing a Director General for the Office, which will develop overall policies and strategic plans, supervise the smart transformation process and approve joint initiatives, projects and services [27]. Also, an open data law called Dubai Open Data Law was issued to complete the legislative framework for transforming Dubai into a Smart City [28]. This law will enable the sharing of non-confidential data between public entities and other stakeholders.

Adoption of International Standards

In 2015 the Smart Dubai Executive Committee has collaborated through an agreement with the International Telecommunications Union (ITU) adopt the performance indicators by the ITU Focus Group on Smart Sustainable Cities to evaluate the feasibility of the indicators [29]. The Focus Group is working towards identifying global best practices for the development of smart cities [30].

New York City, United States of America

Introduction

The ‘One New York Plan’ announced in the year 2015 is a comprehensive plan for a sustainable and resilient city. It includes the adoption of digital technology and considers the importance of the role of data in transforming every aspect of the economy, communications, politics, and individual and family life [31]. Furthermore, through a publication on 'Building a Smart+Equitable City', the Mayor’s Office of Technology and Innovation (MOTI) describes efforts to leverage new technologies to build Smart city.

Accordingly, the plan seeks to establish better lives through establishing principles and strategic frameworks to guide connected device and Internet of Things (IoT) implementation; MOTI serving as the coordinating entity for new technology and IoT deployments across all City agencies; collaborating with academia and the private sector on innovative pilot projects, and partnering with municipal governments and organizations around the world to share best practices and leverage the impact of technological advancements [32].

Status of the Project

OneNYC represents a unified vision for a sustainable, resilient, and equitable city developed with cross-cutting interagency collaboration, public engagement, and consultation with leading experts in their respective fields. The Mayor’s Office of Sustainability oversees the development of OneNYC and now shares responsibility with the Mayor’s Office of Recovery and Resiliency for ensuring its implementation [33].

Policies and Regulations

As per the Local Law 11 of 2012, each City entity must identify and ultimately publish all of its digital public data for citywide aggregation and publication by 2018. In adherence to this law, there exists a NYC Open Data Plan which requires annual data updation [34].

The LinkNYC initiative, one of the key projects to make New York a ‘smart’ city, aims to connect everyone through a city wide wi-fi network. The LinkNYC initiative will retrofit payphones with kiosks to provide high-speed WiFi hotspots and charging stations for increased connectivity [35]. Data Privacy in the initiative is addressed through the customer first privacy policy, which considers user’s privacy on priority and will not sell any personal information or share with third parties for their own use. LinkNYC will use anonymized, aggregate data to make the system more efficient and to develop insights to improve your Link experience [36].

Adoption of International Standards

The ANSI Network on Smart and Sustainable Cities (ANSSC) is a forum for information sharing and coordination on voluntary standards, conformity assessment and related activities for smart and sustainable cities in the US [37]. The US is a signatory of the ISO/ITU defined standards on smart cities [38].

London, United Kingdom

Introduction

The Smart London Plan was unveiled in the year 2013 by the Mayor of London. The plan is being driven through the Greater London Authority, with the advice of the Smart London Board. The Smart London Plan envisions ‘Using the creative power of new technologies to serve London and improve Londoner’s lives’ [39]. ‘Smart London’ is about harnessing new technology and data so that businesses, Londoners and visitors experience the city in a better way, and do not face bureaucratic hassle and congestion. Smart London seeks to improve the city as a whole and focuses on city macro functions that result from the interplay between city subsystems - such as local labour markets to financial markets, from local government to education, healthcare, transportation and utilities. According to strategy documents, a smarter London recognises and employs data as a service and will leverage data to enable informed decision making and the design of new activities.

Status of the Project

This project is currently ongoing. Since its formation in March 2013, the Smart London Board has been advising the Greater London Authority.The Plan sits within the overarching framework of the Mayor’s Vision 2020 [40].

Policies and Regulations

The Smart London Plan incorporates the existing open data platform called ‘London DataStore’. The rules and guidelines for this platform are defined by the Greater London Authority, which includes working with public and private sector organisations to create, maintain and utilise it, enabling common data standards, identify and prioritise which data are needed to address London’s growth challenges, establish a Smart London Borough Partnership to encourage boroughs to free up London’s local level data. Also, privacy is protected and there is transparent use of data - to ensure data use is managed in the best interests of the public rather than private enterprise.⁴² The Smart London Plan aims to build on this existing datastore to identify and publish data that addresses specific growth challenges, with an emphasis on working with companies and communities to create, maintain, and use this data [41].

The Open Data White Paper, issued by the Office of Paymaster General, seeks to build a transparent society by releasing public data through open data platforms and leveraging the potential of emerging technologies [42]. The Greater London Authority processes personal data in accordance with the Data Protection Act 1998 [43].

Adoption of International Standards

The British Standards Institution (BSI) has already established Smart City standards and has associated with the ISO Advisory Group on smart city standards. The UK subscribes to the BSI standards for smart cities and has adopted the same [44]. The following standards and publications help address various issues for a city to become a smart city:

The development of a standard on Smart city terminology (PAS 180)
The development of a Smart city framework standard (PAS 181)
The development of a Data concept model for smart cities (PAS 182)
A Smart city overview document (PD 8100)
A Smart city planning guidelines document (PD 8101)
BS 8904 Guidance for community sustainable development provides a decision-making framework that will help setting objectives in response to the needs and aspirations of city stakeholders
BS 11000 Collaborative relationship management
BSI BIP 2228:2013 Inclusive urban design - A guide to creating accessible public spaces.

Further, the Smart London Plan incorporates open data standards in accordance with London DataStore [45]. Various government reports – Smart Cities background paper, Open Data White Paper, etc., have suggested the use of standards related to Internet of Things (IoT), open data standards, etc [46].

Seoul, Korea

Introduction

Smart Seoul 2015 was announced in June 2011 by the Seoul Metropolitan Government, which envisions integrating IT services into every field, including administration, welfare, industry and living. Through this, the Seoul Metropolitan Government plans to create a Seoul that uses smart technologies by 2015 [47]. Towards this, the Seoul Metropolitan Government plans to make use of Big Data in policy development, and through scientific analytics, will provide customized administrative services and reduce wasteful spending. Also, the government is utilising Big Data to analyse trends emerging from existing services [48]. Examples of projects that leverage big data that the government has undertaken include the Taxi Matchmaking Project – analyzes the data related to taxi stands and passengers, the Owl Bus [49] - maps the bus routes, etc.

Status of the Project

Building on the Smart Seoul 2015, the Seoul Metropolitan Government plans to establish 'Global Digital Seoul 2020 – New Connections, Different Experiences' vision in next five-years. In this multi-objective plan, it aims to establish a ’Big Data campus’ providing win-win cooperation among public, private, industry and university [50].

Policies and Regulations

The Smart Seoul 2015 aims to create a ‘Seoul Data Mart’, which will be an open platform that makes public information available for data processing [51]. Furthermore, Seoul has opened the Seoul Open Data Plaza [52], an online channel to share and provide citizens with all of Seoul’s public data, such as real-time bus operation schedules, subway schedules, non-smoking areas, locations of public Wi-Fi services, shoeshine shops, and facilities for disabled people, and the information registered in Seoul Open Data Plaza is provided in the open API format.⁴⁵

South Korea has a comprehensive law governing data privacy – Personal Information Protection Act, 2011. The law includes data protection rules and principles, including obligations on the data controller and the consent of data subjects, rights to access personal data or object to its collection, and security requirements. It also covers cookies and spam, data processing by third parties and the international transfer of data [53].

International Standards

The smart city standards are adopted in the development of smart cities in Korea [54]. Korea has adopted the ISO/TC 268, which is focused on sustainable development in communities. Korea also has one working group developing city indicators and another working group developing metrics for smart community infrastructures [55].

Conclusion

The smart city projects studied are at different levels of implementation and have both similarities and differences. Below is an analysis of some of the key similarities and differences between smart city projects, a comparison of these points to India’s 100 Smart City Mission, and a summary of best practices around the development of smart city frameworks.

Nodal Agency

All cities studied have nodal agencies driving the smart city initiatives and many have policies in place backing these initiatives. For example, while the Smart Nation programme in Singapore is being driven by the Infocomm Development Authority, in London the smart city project is governed by the Great London Authority. The Smart Seoul Project in Korea is governed by the Seoul Metropolitan Government and New York has the Mayor’s Office of Technology and Innovation serving as the coordinating entity for new technology and IoT deployments across all City agencies. In India, the nodal agency driving the 100 Smart Cities Project is the Ministry of Urban Development under the Indian Government. In India, the implementation of the Mission at the City level will be done by a Special Purpose Vehicle (SPV), which will be a limited company and will plan, appraise, approve, release funds, implement, manage, operate, monitor and evaluate the Smart City development projects.

Policies

Many of the cities had open data policies and data protection policies that pertain to the Smart City initiatives. In Dubai, an open data law called Dubai Open Data Law has been issued to complete the legislative framework for transforming Dubai into a Smart City and the Smart City Establishment will develop policies for the project. New York also has an Open Data Plan in place and LinkNYC will use anonymized, aggregate data to address data privacy of users. In London, the Smart London Plan incorporates the existing open data platform called ‘London DataStore’, the rules for which are defined by the Greater London Authority, which also ensures privacy and transparent use of data by processing personal data in accordance with the Data Protection Act 1998. For regulation of data in Seoul, a ‘Seoul Data Mart’ will be established to make public information available for data processing and the Seoul Open Data Plaza is an existing online channel to share and provide citizens with all of Seoul’s public data. South Korea has a comprehensive law governing data privacy in place as well. In Singapore, the Personal Data Protection Commission has committed to work and support the Smart Nation vision on data privacy and cyber security ecosystem. To achieve the vision of the project, the government has also promoted the use of open data. It can be said the these countries , with clearly laid out policies to support and guide the project, have well planned ecosystem for regulation and governance of systems, technologies and cities. All cities have incorporated open data into smart cities and many have developed guidelines for its use. All cities have similar goals of enhancing the lives of citizens and developing anticipatory regulation, however, there appears to be little discussion on the need to amend existing law or enable new law around privacy and data protection in light of data collection through smart cities. In India, no enabling legislation or policy has been formulated by the Government, apart from releasing “Mission Statement and Guidelines”, which provides details about the Project and vision, excluding a definition of a ‘smart city’ or the relevant applicable laws and policies. No information is publicly available regarding deployment of open data, use of specific technologies like cloud, big data, etc., the relevant policies and applicability of laws. Unlike India, all cities recognize the importance of big data techniques in enabling smart city visions, technology and policies. On the lines of these cities, India must work towards addressing the need for an open data framework in light of the 100 Smart Cities Mission to enable the sharing of non-confidential data between public entities and other stakeholders. This requires co-ordination to incorporate, enable and draw upon open data architecture in the cities by the Government with the existing open data framework in India, like the National Data Sharing and Accessibility Policy, 2012. Use of technology in the form of IoT and Big Data entails access to open data, bringing another policy area in its ambit which needs consideration. Also, identification and development of open standards for IoT must be looked at. Also, as data in smart cities will be generated, collected, used, and shared by both the public and private sector. It is essential that India’s existing data protection standards and regime must be amended to extend the data regulation beyond a body corporate and oversee the collection and use of data by the Government, and its agencies.

Standards

In Singapore, the Smart Nation initiative follows the standards laid under the purview of the Singapore Standards Council (SSC)and the Singapore IT standards abides to the international standards as defined by ISO, ITU, etc. The Country is also a member of many international standards forums (see Singapore International Standards Committee) which includes JTC1/WG9- Big Data; JTC1/WG10 - Internet of Things; JTC1/WG11 - Smart Cities. In Dubai, the Smart Dubai Executive Committee with the International Telecommunications Union (ITU) to adopt the performance indicators by the ITU Focus Group on Smart Sustainable Cities to evaluate the feasibility of the indicators. For the purpose of standards, the ANSI Network on Smart and Sustainable Cities (ANSSC) in New York is a forum smart and sustainable cities, along with US being a signatory of the ISO/ITU defined standards on smart cities. Also, The British Standards Institution (BSI) has already established Smart City standards and has associated with the ISO Advisory Group on smart city standards. The UK subscribes to the BSI standards for smart cities and has adopted the same and the Smart London Plan incorporates open data standards in accordance with London DataStore. For development of smart cities, Korea has adopted the ISO/TC 268, which is focused on sustainable development in communities and also has one working group developing city indicators and another working group developing metrics for smart community infrastructures. However, in India, the Bureau of Indian Standards (BIS) has undertaken the task to formulate standardised guidelines for central and state authorities in planning, design and construction of smart cities by setting up a technical committee under the Civil engineering department of the Bureau. However, adoption of the standards by implementing agencies would be voluntary and intends to complement internationally available documents in this area. Also, The Global Cities Institute (GCI) has undertaken a mission in the year 2015 to align with the Bureau of Indian Standards regarding development of standards of smart cities and also to forge relationships with Indian cities in light of ISO 37120. It can be said that India has currently not yet adopted international standards, but is in the process of developing national standards and adopting key international standards. Unlike other cities,which are adopting standards - national, ISO, or ITU, Indian cities are yet to adopt standards for regulation of the future smart cities.

Notes for India

India is in the nascent stages of developing smart cities across the country. Drawing from the practices adopted by cities across the world, smart cities in India should adopt strong regulatory and governance frameworks regarding technical standards, open data and data security and data protection policies. These policies will be essential in ensuring the sustainability and efficiency of smart cities while safeguarding individual rights. Some of these policies are already in place - such as India’s Open Data Policy and India’s data protection standards under section 43A of the ITA. It will be important to see how these policies are adopted and applied to the context of smart cities.

References

[1] Smart Cities and Transparent Evolution, http://www.posterheroes.org/Posterheroes3/_mat/PH3_eng.pdf.

[2] "Data, Data Everywhere." The Economist, February 25, 2010. Accessed March 17, 2016, http://www.economist.com/node/15557443.

[3] "Smart Cities." ISO. 2015. Accessed March 17, 2016, http://www.iso.org/iso/smart_cities_report-jtc1.pdf.

[4] Transcript of Prime Minister Lee Hsien Loong's speech at Smart Nation launch on 24 November, http://www.pmo.gov.sg/mediacentre/transcript-prime-minister-lee-hsien-loongs-speech-smart-nation-launch-24-november.

[5] Smart Nation Vision, https://www.ida.gov.sg/Tech-Scene-News/Smart-Nation-Vision.

[6] Smart Nation, http://www.pmo.gov.sg/smartnation.

[7] Smart Nation Platform, https://www.ida.gov.sg/~/media/Files/About%20Us/Newsroom/Media%20Releases/2014/0617_smartnation/AnnexA_sn.pdf.

[8] Transcript of Prime Minister Lee Hsien Loong's speech at Smart Nation launch on 24 November, https://www.ida.gov.sg/blog/insg/featured/singapore-lays-groundwork-to-be-worlds-first-smart-nation/.

[9] Prime Ministers’ Office Singapore-Smart Nation, http://www.pmo.gov.sg/smartnation.

[10] Prime Ministers’ Office Singapore-Smart Nation, http://www.pmo.gov.sg/smartnation.

[11] Constitution of the Republic of Singapore (Responsibility of the Prime Minister) Notification 2015, http://statutes.agc.gov.sg/aol/search/display/view.w3p;page=0;query=Status%3Acurinforce%20Type%3Aact,sl%20Content%3A%22smart%22;rec=4;resUrl=http%3A%2F%2Fstatutes.agc.gov.sg%2Faol%2Fsearch%2Fsummary%2Fresults.w3p%3Bquery%3DStatus%253Acurinforce%2520Type%253Aact,sl%2520Content%253A%2522smart%2522;whole=yes.

[12] Personal Data Protection Singapore-Annual Report 2014-15, https://www.pdpc.gov.sg/docs/default-source/Reports/pdpc-ar-fy14---online.pdf.

[13] Balancing Innovation and Personal Data Protection, https://www.ida.gov.sg/Tech-Scene-News/Tech-News/Digital-Government/2015/9/Balancing-innovation-and-personal-data-protection.

[14] Department of Statistics Singapore- Free Access to More Data on the SingStat Website from 1 March 2015, http://www.singstat.gov.sg/docs/default-source/default-document-library/news/press_releases/press27022015.pdf.

[15] Singapore Marks 50th Birthday With Open Data Contest, https://blog.hootsuite.com/singapore-open-data/.

[16] Virtual Singapore - a 3D city model platform for knowledge sharing and community collaboration, http://www.sla.gov.sg/News/tabid/142/articleid/572/category/Press%20Releases/parentId/97/year/2014/Default.aspx.

[17] Internet of Things (IoT) Standards Outline to Support Smart Nation Initiative Unveiled, http://www.spring.gov.sg/NewsEvents/PR/Pages/Internet-of-Things-(IoT)-Standards-Outline-to-Support-Smart-Nation-Initiative-Unveiled-20150812.aspx.

[18] Information Technology Standards Committee, https://www.itsc.org.sg/technical-committees/internet-of-things-technical-committee-iottc and https://www.ida.gov.sg/~/media/Files/Infocomm%20Landscape/iN2015/Reports/realisingthevisionin2015.pdf.

[19] Government of Dubai-2021 Dubai Plan-Purpose, http://www.dubaiplan2021.ae/the-purpose/.

[20] Government of Dubai-2021 Dubai Plan, http://www.dubaiplan2021.ae/dubai-plan-2021/.

[21] Smart Dubai, http://www.smartdubai.ae/foundation_layers.php.

[22] The Internet of Things: Connections for People’s happiness, http://www.smartdubai.ae/story021002.php.

[23] Smart Dubai - Current State, http://www.smartdubai.ae/current_state.php.

[24] Smart Dubai - District Guidelines, http://smartdubai.ae/districtguidelines/Smart_Dubai_District_Guidelines_Public_Brief.pdf.

[25] See; http://roadmap.smartdubai.ae/search-services-public.php and http://roadmap.smartdubai.ae/search-initiatives-public.php.

[26] Smart Dubai-Smart District Guidelines, http://smartdubai.ae/districtguidelines/Smart_Dubai_District_Guidelines_Public_Brief.pdf.

[27] Dubai Ruler issues new laws to further enhance the organisational structure and legal framework of Dubai Smart City, https://www.wam.ae/en/news/emirates/1395288828473.html.

[28] See: http://slc.dubai.gov.ae/en/AboutDepartment/News/Lists/NewsCentre/DispForm.aspx?ID=147&ContentTypeId=0x01001D47EB13C23E544893300E8367A23439 and http://www.smartdubai.ae/dubai_data.php.

[29] Dubai first city to trial ITU key performance indicators for smart sustainable cities, http://www.itu.int/net/pressoffice/press_releases/2015/12.aspx#.VtaYtlt97IU.

[30] Smart Dubai Benchmark Report 2015 Executive Summary, http://smartdubai.ae/bmr2015/methodology-public.php.

[31] Building a Smart + Equitable City, http://www1.nyc.gov/assets/forward/documents/NYC-Smart-Equitable-City-Final.pdf

[32] Building a Smart + Equitable City, http://www1.nyc.gov/site/forward/innovations/smartnyc.page.

[33] One New York: The Plan for a Strong and Just City, http://www1.nyc.gov/html/onenyc/about.html

[34] Open Data for All, http://www1.nyc.gov/assets/home/downloads/pdf/reports/2015/NYC-Open-Data-Plan-2015.pdf.

[35] 7 public projects that are turning New York into a “smart city”, http://www.builtinnyc.com/2015/11/24/7-projects-are-turning-new-york-futuristic-technology-hub.

[36] LinkNYC, https://www.link.nyc/faq.html#privacy.

[7] ANSI Network on Smart and Sustainable Cities, http://www.ansi.org/standards_activities/standards_boards_panels/anssc/overview.aspx?menuid=3

[38] IoT-Enabled Smart City Framework, http://publicaa.ansi.org/sites/apdl/Documents/News%20and%20Publications/Links%20Within%20Stories/IoT-EnabledSmartCityFrameworkWP20160213.pdf.

[39] Smart London (UK) Plan: Digital Technologies, London and Londoners, http://munkschool.utoronto.ca/ipl/files/2015/03/KleinmanM_Smart-London-UK-v5_30AP2015.pdf.

[40] Smart London Plan, http://www.london.gov.uk/sites/default/files/smart_london_plan.pdf.

[41] Smart London Plan, http://www.london.gov.uk/sites/default/files/smart_london_plan.pdf.

[42] Open Data White Paper, https://data.gov.uk/sites/default/files/Open_data_White_Paper.pdf.

[43] London Datastore-Privacy, http://data.london.gov.uk/about/privacy/.

[44] Future Cities Standards Centre in London, https://eu-smartcities.eu/commitment/5937.

[45] Smart London Plan, http://www.london.gov.uk/sites/default/files/smart_london_plan.pdf.

[46] Smart Cities background paper, October 2013, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/246019/bis-13-1209-smart-cities-background-paper-digital.pdf.

[47] Presentation of 2015 Blueprint of Seoul as ‘State-of-the-art Smart City’, http://english.seoul.go.kr/presentation-of-2015-blueprint-of-seoul-as-%E2%80%98state-of-the-art-smart-city%E2%80%99/.

[48] “Policy Where There is Demand,” Seoul Utilizes Big Data, http://english.seoul.go.kr/policy-demand-seoul-utilizes-big-data/

[49] Seoul’s “Owl Bus” Based on Big Data Technology, http://www.citiesalliance.org/sites/citiesalliance.org/files/Seoul-Owl-Bus-11052014.pdf

[50] Seoul Launches “Global Digital Seoul 2020”, http://english.seoul.go.kr/seoul-launches-global-digital-seoul-2020/

[51] Smart Seoul 2015, http://english.seoul.go.kr/wp-content/uploads/2014/02/SMART_SEOUL_2015_41.pdf

[52] Disclosing public data through the Seoul Open Data Plaza, http://english.seoul.go.kr/policy-information/key-policies/informatization/seoul-open-data-plaza/

[53] Data protection in South Korea: overview, http://uk.practicallaw.com/2-579-7926.

[54]Smart Cities Seoul: a case study, https://www.itu.int/dms_pub/itu-t/oth/23/01/T23010000190001PDFE.pdf

[55] Smart Cities-ISO, http://www.iso.org/iso/livelinkgetfile-isocs?nodeid=16193764.

For more details visit https://cis-india.org/internet-governance/blog/policies-and-standards-overview-of-five-international-smart-cities

Smart Cities in India: An Overview

vanya — 2016-01-11T01:30:07Z

The Government of India is in the process of developing 100 smart cities in India which it sees as the key to the country's economic and social growth. This blog post gives an overview of the Smart Cities project currently underway in India. The smart cities mission in India is at a nascent stage and an evolving area for research. The Centre for Internet and Society will continue work in this area.

Overview of the 100 Smart Cities Mission

The Government of India announced its flagship programme- the 100 Smart Cities mission in the year 2014 and was launched in June 2015 to achieve urban transformation, drive economic growth and improve the quality of life of people by enabling local area development and harnessing technology. Initially, the Mission aims to cover 100 cities across the countries (which have been shortlisted on the basis of a Smart Cities Proposal prepared by every city) and its duration will be five years (FY 2015-16 to FY 2019-20). The Mission may be continued thereafter in the light of an evaluation to be done by the Ministry of Urban Development (MoUD) and incorporation of the learnings into the Mission. The Mission aims to focus on area-based development in the form of redevelopment of existing spaces, or the development of new areas (Greenfield) to accommodate the growing urban population and ensure comprehensive planning to improve quality of life, create employment and enhance incomes for all - especially the poor and the disadvantaged. ^{^[1]} On 27th August 2015 the Centre unveiled 98 smart cities across India which were selected for this Project. Across the selected cities, 13 crore population ( 35% of the urban population will be included in the development plans. ^{^[2]} The mission has been developed for the purpose of achieving urban transformation. The vision is to preserve India's traditional architecture, culture & ethnicity while implementing modern technology to make cities livable, use resources in a sustainable manner and create an inclusive environment. ^{^[3]}

The promises of the Smart City mission include reduction of carbon footprint, adequate water and electricity supply, proper sanitation, including solid waste management, efficient urban mobility and public transport, affordable housing, robust IT connectivity and digitalization, good governance, citizen participation, security of citizens, health and education.

Questions unanswered

Why and How was the Smart Cities project conceptualized in India? What was the need for such a project in India?
What was the role of the public/citizens at the ideation and conceptualization stage of the project?
Which actors from the Government, Private industry and the civil society are involved in this mission? Though the smart cities mission has been initiated by the Government of India under the Ministry of Urban Development, there is no clarity about the involvement of the associated offices and departments of the Ministry.

How are the Smart Cities being selected?

The 100 cities were supposed to be selected on the basis of Smart cities challenge^{^[4]} involving two stages. Stage I of the challenge involved Intra-State city selection on objective criteria to identify cities to compete in stage-II. In August 2015, The Ministry of Urban Development, Government of India announced 100 smart cities ^{^[5]} evaluated on parameters such as service levels, financial and institutional capacity, past track record, called as the 'shortlisted cities' for this purpose. The selected cities are now competing for selection in the Second stage of the challenge, which is an All India competition. For this crucial stage, the potential 100 smart cities are required to prepare a Smart City Proposal (SCP) stating the model chosen (retrofitting, redevelopment, Greenfield development or a mix), along with a Pan-City dimension with Smart Solutions. The proposal must also include suggestions collected by way of consultations held with city residents and other stakeholders, along with the proposal for financing of the smart city plan including the revenue model to attract private participation. The country saw wide participation from the citizens to voice their aspirations and concerns regarding the smart city. 15th December 2015 has been declared as the deadline for submission of the SCP, which must be in consonance with evaluation criteria set by The MoUD, set on the basis of professional advice. ^{^[6]} On the basis of this, 20 cities will be selected for the first year. According to the latest reports, the Centre is planning to fund only 10 cities for the first phase in case the proposals sent by the states do not match the expected quality standards and are unable to submit complete area-development plans by the deadline, i.e. 15th December, 2015. ^{^[7]}

Questions unanswered

Who would be undertaking the task of evaluating and selecting the cities for this project?
What are the criteria for selection of a city to qualify in the first 20 (or 10, depending on the Central Government) for the first phase of implementation?

How are the smart cities going to be Funded?

The Smart City Mission will be operated as a Centrally Sponsored Scheme (CSS) and the Central Government proposes to give financial support to the Mission to the extent of Rs. 48,000 crores over five years i.e. on an average Rs. 100 crore per city per year. ^{^[8]} The additional resources will have to be mobilized by the State/ ULBs from external/internal sources. According to the scheme, once list of shortlisted Smart Cities is finalized, Rs. 2 crore would have been disbursed to each city for proposal preparation.^{^[9]}

According to estimates of the Central Government, around Rs 4 lakh crore of funds will be infused mainly through private investments and loans from multilateral institutions among other sources, which accounts to 80% of the total spending on the mission. ^{^[10]} For this purpose, the Government will approach the World Bank and the Asian Development Bank (ADB) for a loan costing £500 million and £1 billion each for 2015-20. If ADB approves the loan, it would be it will be the bank's highest funding to India's urban sector so far.^{^[11]} Foreign Direct Investment regulations have been relaxed to invite foreign capital and help into the Smart City Mission. ^{^[12]}

Questions unanswered

The Government notes on Financing of the project mentions PPPs for private funding and leveraging of resources from internal and external resources. There is lack of clarity on the external resources the Government has/will approach and the varied PPP agreements the Government is or is planning to enter into for the purpose of private investment in the smart cities.

How is the scheme being implemented?

Under this scheme, each city is required to establish a Special Purpose Vehicle (SPV) having flexibility regarding planning, implementation, management and operations. The body will be headed by a full-time CEO, with nominees of Central Government, State Government and ULB on its Board. The SPV will be a limited company incorporated under the Companies Act, 2013 at the city-level, in which the State/UT and the Urban Local Body (ULB) will be the promoters having equity shareholding in the ratio 50:50. The private sector or financial institutions could be considered for taking equity stake in the SPV, provided the shareholding pattern of 50:50 of the State/UT and the ULB is maintained and the State/UT and the ULB together have majority shareholding and control of the SPV. Funds provided by the Government of India in the Smart Cities Mission to the SPV will be in the form of tied grant and kept in a separate Grant Fund.^{^[13]}

For the purpose of implementation and monitoring of the projects, the MoUD has also established an Apex Committee and National Mission Directorate for National Level Monitoring^{^[14]}, a State Level High Powered Steering Committee (HPSC) for State Level Monitoring^{^[15]} and a Smart City Advisory Forum at the City Level ^{^[16]}.

Also, several consulting firms^{^[17]} have been assigned to the 100 cities to help them prepare action plans.^{^[18]} Some of them include CRISIL, KPMG, McKinsey, etc. ^{^[19]}

Questions unanswered

What policies and regulations have been put in place to account for the smart cities, apart from policies looking at issues of security, privacy, etc.?
What international/national standards will be adopted while development of the smart cities? Though the Bureau of Indian Standards is in the process of formulating standardized guidelines for the smart cities in India^{^[20]}, yet there is lack of clarity on adoption of these national standards, along with the role of international standards like the ones formulated by ISO.

What is the role of Foreign Governments and bodies in the Smart cities mission?

Ever since the government's ambitious project has been announced and cities have been shortlisted, many countries across the globe have shown keen interest to help specific shortlisted cities in building the smart cities and are willing to invest financially. Countries like Sweden, Malaysia, UAE, USA, etc. have agreed to partner with India for the mission.^{^[21]} For example, UK has partnered with the Government to develop three India cities-Pune, Amravati and Indore.^{^[22]} Israel's start-up city Tel Aviv also entered into an agreement to help with urban transformation in the Indian cities of Pune, Nagpur and Nashik to foster innovation and share its technical know-how.^{^[23]} France has piqued interest for Nagpur and Puducherry, while the United States is interested in Ajmer, Vizag and Allahabad. Also, Spain's Barcelona Regional Agency has expressed interest in exchanging technology with the Delhi. Apart from foreign government, many organizations and multilateral agencies are also keen to partner with the Indian government and have offered financial assistance by way of loans. Some of them include the UK government-owned Department for International Development, German government KfW development bank, Japan International Cooperation Agency, the US Trade and Development Agency, United Nations Industrial Development Organization and United Nations Human Settlements Programme. ^{^[24]}

Questions unanswered

Do these governments or organization have influence on any other component of the Smart cities?
How much are the foreign governments and multilateral bodies spending on the respective cities?
What kind of technical know-how is being shared with the Indian government and cities?

What is the way ahead?

On the basis of the SCP, the MoUD will evaluate, assess the credibility and select 20 smart cities out of the short-listed ones for execution of the plan in the first phase. The selected city will set up a SPV and receive funding from the Government.

Questions unanswered

Will the deadline of submission of the Smart Cities Proposal be pushed back?
After the SCP is submitted on the basis of consultation with the citizens and public, will they be further involved in the implementation of the project and what will be their role?
How will the MoUD and other associated organizations as well as actors consider the implementation realities of the project, like consideration of land displacement, rehabilitation of the slum people, etc.
How are ICT based systems going to be utilized to make the cities and the infrastructure "smart"?
How is the MoUD going to respond to the concerns and criticism emerging from various sections of the society, as being reflected in the news items?
How will the smart cities impact and integrate the existing laws, regulations and policies? Does the Government intend to use the existing legislations in entirety, or update and amend the laws for implementation of the Smart Cities Mission?

^{^[1]} Smart Cities, Mission Statement and Guidelines, Ministry of Urban Development, Government of India, June 2015, Available at : http://smartcities.gov.in/writereaddata/SmartCityGuidelines.pdf

^{^[2]} http://articles.economictimes.indiatimes.com/2015-08-27/news/65929187_1_jammu-and-kashmir-12-cities-urban-development-venkaiah-naidu

^{^[3]} http://india.gov.in/spotlight/smart-cities-mission-step-towards-smart-india

^{^[4]} http://smartcities.gov.in/writereaddata/Process%20of%20Selection.pdf

^{^[5]} Full list : http://www.scribd.com/doc/276467963/Smart-Cities-Full-List

^{^[6]} http://smartcities.gov.in/writereaddata/Process%20of%20Selection.pdf

^{^[7]} http://www.ibtimes.co.in/modi-govt-select-only-10-cities-under-smart-city-project-this-year-report-658888

^{^[8]} http://smartcities.gov.in/writereaddata/Financing%20of%20Smart%20Cities.pdf

^{^[9]} Smart Cities presentation by MoUD : http://smartcities.gov.in/writereaddata/Presentation%20on%20Smart%20Cities%20Mission.pdf

^{^[10]} http://indianexpress.com/article/india/india-others/smart-cities-projectfrom-france-to-us-a-rush-to-offer-assistance-funds/

^{^[11]} http://indianexpress.com/article/india/india-others/funding-for-smart-cities-key-to-coffer-lies-outside-india/#sthash.5lnW9Jsq.dpuf

^{^[12]} http://india.gov.in/spotlight/smart-cities-mission-step-towards-smart-india

^{^[13]} http://smartcities.gov.in/writereaddata/SPVs.pdf

^{^[14]} http://smartcities.gov.in/writereaddata/National%20Level%20Monitoring.pdf

^{^[15]} http://smartcities.gov.in/writereaddata/State%20Level%20Monitoring.pdf

^{^[16]} http://smartcities.gov.in/writereaddata/City%20Level%20Monitoring.pdf

^{^[17]} http://smartcities.gov.in/writereaddata/List_of_Consulting_Firms.pdf

^{^[18]} http://pib.nic.in/newsite/PrintRelease.aspx?relid=128457

^{^[19]} http://economictimes.indiatimes.com/articleshow/49242050.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst

^{^[20]} http://www.business-standard.com/article/economy-policy/in-a-first-bis-to-come-up-with-standards-for-smart-cities-115060400931_1.html

^{^[21]} http://accommodationtimes.com/foreign-countries-have-keen-interest-in-development-of-smart-cities/

^{^[22]} http://articles.economictimes.indiatimes.com/2015-11-20/news/68440402_1_uk-trade-three-smart-cities-british-deputy-high-commissioner

^{^[23]} http://www.jpost.com/Business-and-Innovation/Tech/Tel-Aviv-to-help-India-build-smart-cities-435161?utm_campaign=shareaholic&utm_medium=twitter&utm_source=socialnetwork

^{^[24]} http://indianexpress.com/article/india/india-others/smart-cities-projectfrom-france-to-us-a-rush-to-offer-assistance-funds/#sthash.nCMxEKkc.dpuf

For more details visit https://cis-india.org/internet-governance/blog/smart-cities-in-india-an-overview

Security: Privacy, Transparency and Technology

sunil — 2015-09-15T10:53:52Z

The Centre for Internet and Society (CIS) has been involved in privacy and data protection research for the last five years. It has participated as a member of the Justice A.P. Shah Committee, which has influenced the draft Privacy Bill being authored by the Department of Personnel and Training. It has organised 11 multistakeholder roundtables across India over the last two years to discuss a shadow Privacy Bill drafted by CIS with the participation of privacy commissioners and data protection authorities from Europe and Canada.

The article was co-authored by Sunil Abraham, Elonnai Hickok and Tarun Krishnakumar. It was published by Observer Research Foundation, Digital Debates 2015: CyFy Journal Volume 2.

Our centre’s work on privacy was considered incomplete by some stakeholders because of a lack of focus in the area of cyber security and therefore we have initiated research on it from this year onwards. In this article, we have undertaken a preliminary examination of the theoretical relationships between the national security imperative and privacy, transparency and technology.

Security and Privacy

Daniel J. Solove has identified the tension between security and privacy as a false dichotomy: "Security and privacy often clash, but there need not be a zero-sum tradeoff." [1] Further unpacking this false dichotomy, Bruce Schneier says, "There is no security without privacy. And liberty requires both security and privacy." [2] Effectively, it could be said that privacy is a precondition for security, just as security is a precondition for privacy. A secure information system cannot be designed without guaranteeing the privacy of its authentication factors, and it is not possible to guarantee privacy of authentication factors without having confidence in the security of the system. Often policymakers talk about a balance between the privacy and security imperatives—in other words a zero-sum game. Balancing these imperatives is a foolhardy approach, as it simultaneously undermines both imperatives. Balancing privacy and security should instead be framed as an optimisation problem. Indeed, during a time when oversight mechanisms have failed even in so-called democratic states, the regulatory power of technology [3] should be seen as an increasingly key ingredient to the solution of that optimisation problem.

Data retention is required in most jurisdictions for law enforcement, intelligence and military purposes. Here are three examples of how security and privacy can be optimised when it comes to Internet Service Provider (ISP) or telecom operator logs:

Data Retention: We propose that the office of the Privacy Commissioner generate a cryptographic key pair for each internet user and give one key to the ISP / telecom operator. This key would be used to encrypt logs, thereby preventing unauthorised access. Once there is executive or judicial authorisation, the Privacy Commissioner could hand over the second key to the authorised agency. There could even be an emergency procedure and the keys could be automatically collected by concerned agencies from the Privacy Commissioner. This will need to be accompanied by a policy that criminalises the possession of unencrypted logs by ISP and telecom operators.
Privacy-Protective Surveillance: Ann Cavoukian and Khaled El Emam [4] have proposed combining intelligent agents, homomorphic encryption and probabilistic graphical models to provide “a positive-sum, ‘win–win’ alternative to current counter-terrorism surveillance systems.” They propose limiting collection of data to “significant” transactions or events that could be associated with terrorist-related activities, limiting analysis to wholly encrypted data, which then does not just result in “discovering more patterns and relationships without an understanding of their context” but rather “intelligent information—information selectively gathered and placed into an appropriate context to produce actual knowledge.” Since fully homomorphic encryption may be unfeasible in real-world systems, they have proposed use of partially homomorphic encryption. But experts such as Prof. John Mallery from MIT are also working on solutions based on fully homomorphic encryption.
Fishing Expedition Design: Madan Oberoi, Pramod Jagtap, Anupam Joshi, Tim Finin and Lalana Kagal have proposed a standard [5] that could be adopted by authorised agencies, telecom operators and ISPs. Instead of giving authorised agencies complete access to logs, they propose a format for database queries, which could be sent to the telecom operator or ISP by authorised agencies. The telecom operator or ISP would then process the query, and anonymise/obfuscate the result-set in an automated fashion based on applicable privacypolicies/regulation. Authorised agencies would then hone in on a subset of the result-set that they would like with personal identifiers intact; this smaller result set would then be shared with the authorised agencies.

An optimisation approach to resolving the false dichotomy between privacy and security will not allow for a total surveillance regime as pursued by the US administration. Total surveillance brings with it the ‘honey pot’ problem: If all the meta-data and payload data of citizens is being harvested and stored, then the data store will become a single point of failure and will become another target for attack. The next Snowden may not have honourable intentions and might decamp with this ‘honey pot’ itself, which would have disastrous consequences.

If total surveillance will completely undermine the national security imperative, what then should be the optimal level of surveillance in a population? The answer depends upon the existing security situation. If this is represented on a graph with security on the y-axis and the proportion of the population under surveillance on the x-axis, the benefits of surveillance could be represented by an inverted hockey-stick curve. To begin with, there would already be some degree of security. As a small subset of the population is brought under surveillance, security would increase till an optimum level is reached, after which, enhancing the number of people under surveillance would not result in any security pay-off. Instead, unnecessary surveillance would diminish security as it would introduce all sorts of new vulnerabilities. Depending on the existing security situation, the head of the hockey-stick curve might be bigger or smaller. To use a gastronomic analogy, optimal surveillance is like salt in cooking—necessary in small quantities but counter-productive even if slightly in excess.

In India the designers of surveillance projects have fortunately rejected the total surveillance paradigm. For example, the objective of the National Intelligence Grid (NATGRID) is to streamline and automate targeted surveillance; it is introducing technological safeguards that will allow express combinations of result-sets from 22 databases to be made available to 12 authorised agencies. This is not to say that the design of the NATGRID cannot be improved.

Security and Transparency

There are two views on security and transparency: One, security via obscurity as advocated by vendors of proprietary software, and two, security via transparency as advocated by free/open source software (FOSS) advocates and entrepreneurs. Over the last two decades, public and industry opinion has swung towards security via transparency. This is based on the Linus rule that “given enough eyeballs, all bugs are shallow.” But does this mean that transparency is a necessary and sufficient condition? Unfortunately not, and therefore it is not necessarily true that FOSS and open standards will be more secure than proprietary software and proprietary standards.

Optimal surveillance is like salt in cooking—necessary in small quantities but counter-productive even if slightly in excess.

The recent detection of the Heartbleed [6] security bug in Open SSL, [7] causing situations where more data can be read than should be allowed, and Snowden’s revelations about the compromise of some open cryptographic standards (which depend on elliptic curves), developed by the US National Institute of Standards and Technology, are stark examples. [8]

At the same time, however, open standards and FOSS are crucial to maintaining the balance of power in information societies, as civil society and the general public are able to resist the powers of authoritarian governments and rogue corporations using cryptographic technology. These technologies allow for anonymous speech, pseudonymous speech, private communication, online anonymity and circumvention of surveillance and censorship. For the media, these technologies enable anonymity of sources and the protection of whistle-blowers—all phenomena that are critical to the functioning of a robust and open democratic society. But these very same technologies are also required by states and by the private sector for a variety of purposes—national security, e-commerce, e-banking, protection of all forms of intellectual property, and services that depend on confidentiality, such as legal or medical services.

In order words, all governments, with the exception of the US government, have common cause with civil society, media and the general public when it comes to increasing the security of open standards and FOSS. Unfortunately, this can be quite an expensive task because the re-securing of open cryptographic standards depends on mathematicians. Of late, mathematical research outputs that can be militarised are no longer available in the public domain because the biggest employers of mathematicians worldwide today are the US military and intelligence agencies. If other governments invest a few billion dollars through mechanisms like Knowledge Ecology International’s proposed World Trade Organization agreement on the supply of knowledge as a public good, we would be able to internationalise participation in standard-setting organisations and provide market incentives for greater scrutiny of cryptographic standards and patching of vulnerabilities of FOSS. This would go a long way in addressing the trust deficit that exists on the internet today.

Security and Technology

A techno-utopian understanding of security assumes that more technology, more recent technology and more complex technology will necessarily lead to better security outcomes.

This is because the security discourse is dominated by vendors with sales targets who do not present a balanced or accurate picture of the technologies that they are selling. This has resulted in state agencies and the general public having an exaggerated understanding of the capabilities of surveillance technologies that is more aligned with Hollywood movies than everyday reality.

More Technology

Increasing the number of x-ray machines or full-body scanners at airports by a factor of ten or hundred will make the airport less secure unless human oversight is similarly increased. Even with increased human oversight, all that has been accomplished is an increase in the potential locations that can be compromised. The process of hardening a server usually involves stopping non-essential services and removing non-essential software. This reduces the software that should be subject to audit, continuously monitored for vulnerabilities and patched as soon as possible. Audits, ongoing monitoring and patching all cost time and money and therefore, for governments with limited budgets, any additional unnecessary technology should be seen as a drain on the security budget. Like with the airport example, even when it comes to a single server on the internet, it is clear that, from a security perspective, more technology without a proper functionality and security justification is counter-productive. To reiterate, throwing increasingly more technology at a problem does not make things more secure; rather, it results in a proliferation of vulnerabilities.

Latest Technology

Reports that a number of state security agencies are contemplating returning to typewriters for sensitive communications in the wake of Snowden’s revelations makes it clear that some older technologies are harder to compromise in comparison to modern technology. [9] Between iris- and fingerprint-based biometric authentication, logically, it would be easier for a criminal to harvest images of irises or authentication factors in bulk fashion using a high resolution camera fitted with a zoom lens in a public location, in comparison to mass lifting of fingerprints.

Complex Technology

Fifteen years ago, Bruce Schneier said, "The worst enemy of security is complexity. This has been true since the beginning of computers, and it’s likely to be true for the foreseeable future." [10] This is because complexity increases fragility; every feature is also a potential source of vulnerabilities and failures. The simpler Indian electronic machines used until the 2014 elections are far more secure than the Diebold voting machines used in the 2004 US presidential elections. Similarly when it comes to authentication, a pin number is harder to beat without user-conscious cooperation in comparison to iris- or fingerprint-based biometric authentication.

In the following section of the paper we have identified five threat scenarios [11] relevant to India and identified solutions based on our theoretical framing above.

Threat Scenarios and Possible Solutions

Hacking the NIC Certifying Authority
One of the critical functions served by the National Informatics Centre (NIC) is as a Certifying Authority (CA). [12] In this capacity, the NIC issues digital certificates that authenticate web services and allow for the secure exchange of information online. [13] Operating systems and browsers maintain lists of trusted CA root certificates as a means of easily verifying authentic certificates. India’s Controller of Certifying Authority’s certificates issued are included in the Microsoft Root list and recognised by the majority of programmes running on Windows, including Internet Explorer and Chrome. [14] In 2014, the NIC CA’s infrastructure was compromised, and digital certificates were issued in NIC’s name without its knowledge. [15] Reports indicate that NIC did not "have an appropriate monitoring and tracking system in place to detect such intrusions immediately." [16] The implication is that websites could masquerade as another domain using the fake certificates. Personal data of users can be intercepted or accessed by third parties by the masquerading website. The breach also rendered web servers and websites of government bodies vulnerable to attack, and end users were no longer sure that data on these websites was accurate and had not been tampered with. [17] The NIC CA was forced to revoke all 250,000 SSL Server Certificates issued until that date [18] and is no longer issuing digital certificates for the time being. [19]Public key pinning is a means through which websites can specify which certifying authorities have issued certificates for that site. Public key pinning can prevent man-in-the-middle attacks due to fake digital certificates. [20] Certificate Transparency allows anyone to check whether a certificate has been properly issued, seeing as certifying authorities must publicly publish information about the digital certificates that they have issued. Though this approach does not prevent fake digital certificates from being issued, it can allow for quick detection of misuse. [21]

‘Logic Bomb’ against Airports
Passenger operations in New Delhi’s Indira Gandhi International Airport depend on a centralised operating system known as the Common User Passenger Processing System (CUPPS). The system integrates numerous critical functions such as the arrival and departure times of flights, and manages the reservation system and check-in schedules. [22] In 2011, a logic bomb attack was remotely launched against the system to introduce malicious code into the CUPPS software. The attack disabled the CUPPS operating system, forcing a number of check-in counters to shut down completely, while others reverted to manual check-in, resulting in over 50 delayed flights. Investigations revealed that the attack was launched by three disgruntled employees who had assisted in the installation of the CUPPS system at the New Delhi Airport. [23] Although in this case the impact of the attack was limited to flight delay, experts speculate that the attack was meant to take down the entire system. The disruption and damage resulting from the shutdown of an entire airport would be extensive.

Adoption of open hardware and FOSS is one strategy to avoid and mitigate the risk of such vulnerabilities. The use of devices that embrace the concept of open hardware and software specifications must be encouraged, as this helps the FOSS community to be vigilant in detecting and reporting design deviations and investigate into probable vulnerabilities.

Attack on Critical Infrastructure
The Nuclear Power Corporation of India encounters and prevents numerous cyber attacks every day. [24] The best known example of a successful nuclear plant hack is the Stuxnet worm that thwarted the operation of an Iranian nuclear enrichment complex and set back the country’s nuclear programme. [25]

The worm had the ability to spread over the network and would activate when a specific configuration of systems was encountered [26] and connected to one or more Siemens programmable logic controllers. [27] The worm was suspected to have been initially introduced through an infected USB drive into one of the controller computers by an insider, thus crossing the air gap. [28] The worm used information that it gathered to take control of normal industrial processes (to discreetly speed up centrifuges, in the present case), leaving the operators of the plant unaware that they were being attacked. This incident demonstrates how an attack vector introduced into the general internet can be used to target specific system configurations. When the target of a successful attack is a sector as critical and secured as a nuclear complex, the implications for a country’s security and infrastructure are potentially grave.

Security audits and other transparency measures to identify vulnerabilities are critical in sensitive sectors. Incentive schemes such as prizes, contracts and grants may be evolved for the private sector and academia to identify vulnerabilities in the infrastructure of critical resources to enable/promote security auditing of infrastructure.

Micro Level: Chip Attacks
Semiconductor devices are ubiquitous in electronic devices. The US, Japan, Taiwan, Singapore, Korea and China are the primary countries hosting manufacturing hubs of these devices. India currently does not produce semiconductors, and depends on imported chips. This dependence on foreign semiconductor technology can result in the import and use of compromised or fraudulent chips by critical sectors in India. For example, hardware Trojans, which may be used to access personal information and content on a device, may be inserted into the chip. Such breaches/transgressions can render equipment in critical sectors vulnerable to attack and threaten national security. [29]

Indigenous production of critical technologies and the development of manpower and infrastructure to support these activities are needed. The Government of India has taken a number of steps towards this. For example, in 2013, the Government of India approved the building of two Semiconductor Wafer Fabrication (FAB) manufacturing facilities [30] and as of January 2014, India was seeking to establish its first semiconductor characterisation lab in Bangalore. [31]

Macro Level: Telecom and Network Switches

The possibility of foreign equipment containing vulnerabilities and backdoors that are built into its software and hardware gives rise to concerns that India’s telecom and network infrastructure is vulnerable to being hacked and accessed by foreign governments (or non-state actors) through the use of spyware and malware that exploit such vulnerabilities. In 2013, some firms, including ZTE and Huawei, were barred by the Indian government from participating in a bid to supply technology for the development of its National Optic Network project due to security concerns. [32] Similar concerns have resulted in the Indian government holding back the conferment of ‘domestic manufacturer’ status on both these firms. [33]

Following reports that Chinese firms were responsible for transnational cyber attacks designed to steal confidential data from overseas targets, there have been moves to establish laboratories to test imported telecom equipment in India. [34] Despite these steps, in a February 2014 incident the state-owned telecommunication company Bharat Sanchar Nigam Ltd’s network was hacked, allegedly by Huawei. [35]

Security practitioners and policymakers need to avoid the zero-sum framing prevalent in popular discourse regarding security VIS-A-VIS privacy, transparency and technology.

A successful hack of the telecom infrastructure could result in massive disruption in internet and telecommunications services. Large-scale surveillance and espionage by foreign actors would also become possible, placing, among others, both governmental secrets and individuals personal information at risk.

While India cannot afford to impose a general ban on the import of foreign telecommunications equipment, a number of steps can be taken to address the risk of inbuilt security vulnerabilities. Common International Criteria for security audits could be evolved by states to ensure compliance of products with international norms and practices. While India has already established common criteria evaluation centres, [36] the government monopoly over the testing function has resulted in only three products being tested so far. A Code Escrow Regime could be set up where manufacturers would be asked to deposit source code with the Government of India for security audits and verification. The source code could be compared with the shipped software to detect inbuilt vulnerabilities.

Conclusion

Cyber security cannot be enhanced without a proper understanding of the relationship between security and other national imperatives such as privacy, transparency and technology. This paper has provided an initial sketch of those relationships, but sustained theoretical and empirical research is required in India so that security practitioners and policymakers avoid the zero-sum framing prevalent in popular discourse and take on the hard task of solving the optimisation problem by shifting policy, market and technological levers simultaneously. These solutions must then be applied in multiple contexts or scenarios to determine how they should be customised to provide maximum security bang for the buck.

[1]. Daniel J. Solove, Chapter 1 in Nothing to Hide: The False Tradeoff between Privacy and Security (Yale University Press: 2011), http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1827982.

[2]. Bruce Schneier, “What our Top Spy doesn’t get: Security and Privacy aren’t Opposites,” Wired, January 24, 2008, http://archive.wired.com/politics/security commentary/security matters/2008/01/securitymatters_0124 and Bruce Schneier, “Security vs. Privacy,” Schneier on Security, January 29, 2008, https://www.schneier.com/blog/archives/2008/01/security_vs_pri.html.

[3]. There are four sources of power in internet governance: Market power exerted by private sector organisations; regulatory power exerted by states; technical power exerted by anyone who has access to certain categories of technology, such as cryptography; and finally, the power of public pressure sporadically mobilised by civil society. A technically sound encryption standard, if employed by an ordinary citizen, cannot be compromised using the power of the market or the regulatory power of states or public pressure by civil society. In that sense, technology can be used to regulate state and market behaviour.

[4]. Ann Cavoukian and Khaled El Emam, “Introducing Privacy-Protective Surveillance: Achieving Privacy and Effective Counter-Terrorism,” Information & Privacy Commisioner, September 2013, Ontario, Canada, http://www.privacybydesign.ca/content/uploads/2013/12/pps.pdf.

[5]. Madan Oberoi, Pramod Jagtap, Anupam Joshi, Tim Finin and Lalana Kagal, “Information Integration and Analysis: A Semantic Approach to Privacy”(presented at the third IEEE International Conference on Information Privacy, Security, Risk and Trust, Boston, USA, October 2011), ebiquity.umbc.edu/_file_directory_/papers/578.pdf.

[6]. Bruce Byfield, “Does Heartbleed disprove ‘Open Source is Safer’?,” Datamation, April 14, 2014, http://www.datamation.com/open-source/does-heartbleed-disprove-open-source-is-safer-1.html.

[7]. “Cybersecurity Program should be more transparent, protect privacy,” Centre for Democracy and Technology Insights, March 20, 2009, https://cdt.org/insight/cybersecurity-program-should-be-more-transparent-protect-privacy/#1.

[8]. “Cracked Credibility,” The Economist, September 14, 2013, http://www.economist.com/news/international/21586296-be-safe-internet-needs-reliable-encryption-standards-software-and.

[9]. Miriam Elder, “Russian guard service reverts to typewriters after NSA leaks,” The Guardian, July 11, 2013, www.theguardian.com/world/2013/jul/11/russia-reverts-paper-nsa-leaks and Philip Oltermann, “Germany ‘may revert to typewriters’ to counter hi-tech espionage,” The Guardian, July 15, 2014, www.theguardian.com/world/2014/jul/15/germany-typewriters-espionage-nsa-spying-surveillance.

[10]. Bruce Schneier, “A Plea for Simplicity,” Schneier on Security, November 19, 1999, https://www.schneier.com/essays/archives/1999/11/a_plea_for_simplicit.html.

[11]. With inputs from Pranesh Prakash of the Centre for Internet and Society and Sharathchandra Ramakrishnan of Srishti School of Art, Technology and Design.

[12]. “Frequently Asked Questions,” Controller of Certifying Authorities, Department of Electronics and Information Technology, Government of India, http://cca.gov.in/cca/index.php?q=faq-page#n41.

[13]. National Informatics Centre Homepage, Government of India, http://www.nic.in/node/41.

[14]. Adam Langley, “Maintaining Digital Certificate Security,” Google Security Blog, July 8, 2014, http://googleonlinesecurity.blogspot.in/2014/07/maintaining-digital-certificate-security.html.

[15]. This is similar to the kind of attack carried out against DigiNotar, a Dutch certificate authority. See: http://scholarcommons.usf.edu/cgi/viewcontent.cgi?article=1246&context=jss.

[16]. R. Ramachandran, “Digital Disaster,” Frontline, August 22, 2014, http://www.frontline.in/the-nation/digital-disaster/article6275366.ece.

[17]. Ibid.

[18]. “NIC’s digital certification unit hacked,” Deccan Herald, July 16, 2014, http://www.deccanherald.com/content/420148/archives.php.

[19]. National Informatics Centre Certifying Authority Homepage, Government of India, http://nicca.nic.in//.

[20]. Mozilla Wiki, “Public Key Pinning,” https://wiki.mozilla.org/SecurityEngineering/Public_Key_Pinning.

[21]. “Certificate Transparency - The quick detection of fraudulent digital certificates,” Ascertia, August 11, 2014, http://www.ascertiaIndira.com/blogs/pki/2014/08/11/certificate-transparency-the-quick-detection-of-fraudulent-digital-certificates.

[22]. “Indira Gandhi International Airport (DEL/VIDP) Terminal 3, India,” Airport Technology.com, http://www.airport-technology.com/projects/indira-gandhi-international-airport-terminal -3/.

[23]. “How techies used logic bomb to cripple Delhi Airport,” Rediff, November 21, 2011, http://www.rediff.com/news/report/how-techies-used-logic-bomb-to-cripple-delhi-airport/20111121 htm.

[24]. Manu Kaushik and Pierre Mario Fitter, “Beware of the bugs,” Business Today, February 17, 2013, http://businesstoday.intoday.in/story/india-cyber-security-at-risk/1/191786.html.

[25]. “Stuxnet ‘hit’ Iran nuclear plants,” BBC, November 22, 2010, http://www.bbc.com/news/technology-11809827.

[26]. In this case, systems using Microsoft Windows and running Siemens Step7 software were targeted.

[27]. Jonathan Fildes, “Stuxnet worm ‘targeted high-value Iranian assets’,” BBC, September 23, 2010, http://www.bbc.com/news/technology-11388018.

[28]. Farhad Manjoo, “Don’t Stick it in: The dangers of USB drives,” Slate, October 5, 2010, http://www.slate.com/articles/technology/technology/2010/10/dont_stick_it_in.html.

[29]. Ibid.

[30]. “IBM invests in new $5bn chip fab in India, so is chip sale off?,” ElectronicsWeekly, February 14, 2014, http://www.electronicsweekly.com/news/business/ibm-invests-new-5bn-chip-fab-india-chip-sale-2014-02/.

[31]. NT Balanarayan, “Cabinet Approves Creation of Two Semiconductor Fabrication Units,” Medianama, February 17, 2014, http://articles.economictimes.indiatimes.com/2014-02-04/news/47004737_1_indian-electronics-special-incentive-package-scheme-semiconductor-association.

[32]. Jamie Yap, “India bars foreign vendors from national broadband initiative,” ZD Net, January 21, 2013, http://www.zdnet.com/in/india-bars-foreign-vendors-from-national-broadband-initiative-7000010055/.

[33]. Kevin Kwang, “India holds back domestic-maker status for Huawei, ZTE,” ZD Net, February 6, 2013, http://www.zdnet.com/in/india-holds-back-domestic-maker-status-for-huawei-zte-70 00010887/. Also see “Huawei, ZTE await domestic-maker tag,” The Hindu, February 5, 2013, http://www.thehindu.com/business/companies/huawei-zte-await-domesticmaker-tag/article4382888.ece.

[34]. Ellyne Phneah, “Huawei, ZTE under probe by Indian government,” ZD Net, May 10, 2013, http://www.zdnet.com/in/huawei-zte-under-probe-by-indian-government-7000015185/.

[35]. Devidutta Tripathy, “India investigates report of Huawei hacking state carrier network,” Reuters, February 6, 2014, http://www.reuters.com/article/2014/02/06/us-india-huawei-hacking-idUSBREA150QK20140206.

[36]. “Products Certified,” Common Criteria Portal of India, http://www.commoncriteria-india.gov.in/Pages/ProductsCertified.aspx.

For more details visit https://cis-india.org/internet-governance/blog/security-privacy-transparency-and-technology

Sameet Panda - Data Systems in Welfare: Impact of the JAM Trinity on Pension & PDS in Odisha during COVID-19

Sameet Panda — 2021-02-26T07:36:10Z

This study by Sameet Panda tries to understand the integration of data and digital systems in welfare delivery in Odisha. It brings out the impact of welfare digitalisation on beneficiaries through primary data collected in November 2020. The researcher is thankful to community members for sharing their lived experiences during course of the study. Fieldwork was undertaken in three panchayats of Bhawanipatna block of Kalahandi district, Odisha. Additional research support was provided by Apurv Vivek and Vipul Kumar, and editorial contributions were made by Ambika Tandon (Senior Researcher, CIS). This study was conducted as part of a project on gender, welfare, and surveillance, supported by Privacy International, UK.

Report: Download (PDF)

Extract from the Report

The COVID-19 pandemic has accelerated flaws in social institutions as never before - threatening food security, public health systems, and livelihood in the informal sector. At the time of writing this report, India is the second-worst affected country in the world with over 9.8 million confirmed cases and more than 1.4 hundred thousand deaths. Unemployment has been increasing at an alarming rate, from 6.67 to 7 percent in October...

Following the national lockdown, many families belonging to low-income groups and daily wage earners found themselves stranded without money, food or credit from their employers. During the strict lockdown of the economy between March to June 2020 lakhs of migrants faced starvation in cities and walked back home. The government responded with some urgent measures, although inadequate. To cope with the food and economic crisis the Government of India and state governments initiated several social protection schemes. In Odisha, The central government provided two kinds of support, cash transfer through Direct Benefit Transfer (DBT) MGNREGS, Pradhan Mantri Jan Dhan Yojana (PMJDY) and Pradhan Mantri Ujjwala Yojana (PMUJ), advance release of pension in cash to existing beneficiaries and cash support of Rs. 1000. The Odisha government provided cash support of Rs. 1000 to ration card holding families. Beneficiaries of the Public Distribution System also received free-of-cost food grain under the Pradhan Mantri Garib Kalyan Anna Yojana...

Over the last couple of years, along with making the Aadhaar mandatory, the government has also been working towards linking mobile numbers and bank accounts of beneficiaries. An increasing number of schemes are shifting to Direct Benefit Transfer from in-kind or cash benefits - 324 schemes under 51 ministries of the Government of India. Such schemes are relying on the linkage of Jan Dhan accounts, the Aadhaar, and mobile numbers (the “JAM trinity”) to facilitate access to Direct Benefit Transfers. The Economic Survey 2015-16 has pointed out that without improving mobile penetration and rural banking infrastructure making the JAM trinity mandatory would continue to lead to exclusions. The issues with each of the components of the JAM trinity worsened during the COVID-19 crisis with restrictions on physical movement, difficulties in topping up mobile phone accounts, and enrolling for the Aadhaar or addressing other technical issues.

This report assesses the role of the data system in welfare delivery. It focuses on the impact of the three components of the JAM trinity - Jan Dhan Account, mobile numbers and the Aadhaar on Direct Benefit Transfer, social security pension and the Public Distribution System. The objective of this study is to understand the challenges faced by beneficiaries in accessing PDS and pension as a result of digitisation processes. This includes failures in Direct Benefit Transfers and exclusions from databases, particularly during the COVID-19 pandemic. The study focuses on gender as a key component shaping the impact of digitisation on beneficiaries. The sample includes both men and women beneficiaries in order to identify such gendered differences. It will also identify infrastructural constraints in Odisha that impact the implementation of digital systems in welfare. Also, it will analyse policy frameworks at central and state levels, to compare their discourse with the impact on the ground.

For more details visit https://cis-india.org/raw/sameet-panda-jam-trinity-pension-pds-odisha-covid-19

Rejuvenating India’s Rivers the Wiki Way

subodh — 2019-04-01T13:18:33Z

Tarun Bharat Sangh (TBS), an organisation working on rejuvenation of rivers in India, has began documentation of rivers on Wiki, especially to draw attention to and mitigate the crisis of toxic deposits facing more than 40 rivers in India. The work was started by Jal Biradari, TBS’s Maharashtra based group, in Sangli district with the help of the Access to Knowledge (CIS-A2K) team of CIS. Here is the report from the first pilot workshop conducted by CIS-A2K during 22-25 December 2018 at Tarun Bharat Sangh Ashram, in Alwar, Rajasthan.

Events details on Wikimedia meta page

The Workshop

As per a Government of India report 42 rivers in India are polluted with toxic heavy metal deposits in them. To mitigate this crisis Tarun Bharat Sangh (TBS), an organization working on rejuvenation of rivers in India began documentation of rivers on Wiki. The work was started by TBS’s Maharashtra based group Jal Biradari in Sangli district with the help of the Access to Knowledge team of CIS (CIS-A2K).

Realizing the potential of the project TBS decided to integrate this as training module in their capacity building workshops conducted at Bhikampura in Rajasthan. The first pilot workshop was conducted by CIS-A2K during 22-25 December 2018 at Tarun Bharat Sangh Ashram, Bhikampura, Alwar in Rajasthan for 34 participants from eight states of India. Dr. Rajendra Singh, Maulik Sisodiya and Subodh Kulkarni, CIS-A2K were the facilitators. The objectives behind organizing the workshop was to build an open knowledge resource on water related issues in all Indian languages, document the river basins of India, train volunteers working in the sector to work in Wikimedia projects, open street mapping exercises and photo walks along the river and post free content on Commons and Wikisource projects.

The documentation structure for river basin was decided through participatory process. The participants were divided into 6 groups for working on 6 river basins of Arvari district. The resource material available with TBS in the form of maps, reports, training booklets was used to prepare the schematic maps of each river basin. The water bodies such as ponds, manmade structures like dams were also listed.


Activists during the workshop conducted by TBS in Alwar, Rajasthan in December 2018

After this pre-work, the training on Wikipedia editing started. The participants worked in sandboxes first on their articles. The manual of style, giving offline and online references and categorisation were discussed and practiced on sandboxes. The Commons session started with elaborate discussion on copyrights, licenses and encyclopedic content. The images were uploaded on Commons and used in the articles. The articles in the sandboxes were presented by each working group. Taking into consideration various suggestions, appropriate modifications were done. The finished new articles and the additional content into existing articles were then moved in the main namespace of respective language Wikipedia. TBS has decided to re-license 30 books and training material on river in CC-BY-SA. Participants who attended the workshop have started contributing in various languages.

Participants' Feedback

“Rivers are essential for existence of life in land. Keeping its sanctity and health is very important. The Wikimedia workshop gave an insight on river pollution issues and the importance of reviving them. As Wikipedia is an open platform it can create a larger impact by reaching out to the society.” - Mrityunjay1010

“The wiki-workshop on "Rivers on Wiki" has been my maiden experience in the context of generalizing the knowledge for common good. The workshop gave me a lens to see the usage of Wikipedia in regional languages as a medium for environmental consciousness building as well as conservation. Wikipedia as a means for social audit was also another enriching experience in that workshop.” - Simantabharati

For more details visit https://cis-india.org/a2k/blogs/subodh-kulkarni-rejuvenating-indias-rivers-the-wiki-way

Privacy in Healthcare: Policy Guide

tanvi — 2014-08-31T15:18:12Z

The Health Policy Guide seeks to understand what are the legal regulations governing data flow in the health sector — particularly hospitals, and how are these regulations implemented. Towards this objective, the research reviews data practices in a variety of public and private hospitals and diagnostics labs. The research is based on legislation, case law, publicly available documents, and anonymous interviews.

Click to download the PDF (320 Kb)

Introduction

To this date, there exists no universally acceptable definition of the right to privacy. It is a continuously evolving concept whose nature and extent is largely context driven. There are numerous aspects to the right to privacy, each different from the other in terms of the circumstance in which it is invoked. Bodily privacy however, is to date, the most guarded facet of this vastly expansive right. The privacy over one’s own body including the organs, genetic material and biological functions that make up one’s health is an inherent right that does not; as in the case of other forms of privacy such as communication or transactional privacy, emanate from the State. It is a right that has its foundations in the Natural Law conceptions of The Right to Life, which although regulated by the State can at no point be taken away by it except under extreme circumstances of a superseding Right to Life of a larger number of people.

The deliberation leading to the construction of a universally applicable Right to Privacy has up until now however only been in terms of its interpretation as an extension of the Fundamental Right to Life and Liberty as guaranteed under Article 21 as well as the freedom of expression and movement under Articles 19(1)(a) and (b) of the Constitution of India. While this may be a valid interpretation, it narrows the ambit of the right as one that can only be exercised against the State. The Right to privacy however has much larger implications in spheres that are often removed from the State. There is thus an impending need to create an efficient and durable structure of Law and policy that regulates the protection of privacy in Institutions that may not always be agents of the State.

It is in this regard that the following analysis studies the existing conceptions of privacy in the Healthcare sector. It aims to study the existing mechanisms of privacy protection and their pragmatic application in everyday practices. Further, it determines definitive policy gaps in the existing framework and endeavors to provide effective recommendations to not only redress these shortcomings but also create a system that is efficient in its fulfillment of the larger objective of the actualization of the Right to Privacy at an individual, state and institutional level.

Purpose

The purpose of this research study is to formulate a comprehensive guide that maps the synthesis, structure and implementation of privacy regulations within the healthcare sector in India. It traces the domestic legislation pertaining to various aspects of the healthcare sector and the specific provisions of the law that facilitate the protection of the privacy of individuals who furnish their personal information as well as genetic material to institutions of healthcare, either for the purpose of seeking treatment or to contribute to research studies. It is however imperative that the nature and extent of the information collected be restricted through the establishment of requisite safeguards at an institutional level that percolate down to everyday practices of data collection, handling and storage within healthcare institutions. The study thus aims to collate the existing systems of privacy protection in the form of laws, regulations and guidelines and compare these with actual practices in government and private hospitals and diagnostic laboratories to determine whether these laws are in fact effective in meeting the required standards of privacy protection. Further, the study also broadly looks at International practices of privacy protection and offers recommendations to better the existing mechanisms of delimiting unnecessary intrusions on the privacy of patients.

Importance

The Indian Healthcare sector although at par with international standards in its methods of diagnosis, treatment and the use of contemporary technology, is still nascent in the nature and extent of its interaction with the Law. There are a number of aspects of healthcare that lie on the somewhat blurred line between the interest of the public and the sole right of the individual seeking treatment. One such aspect is the slowly evolving right to privacy. The numerous facets of this right have come to the fore largely through unique case laws that are reflective of a dynamic social structure, one that seeks to reconcile the socio economic rights that once governed society with individual interests that it has slowly come to realize. The right of an individual to disclose the nature of his disease, the liberty of a woman not to be compelled to undergo a blood test, the bodily autonomy to decide to bear children or not, the decisional privacy with regards to the termination of a pregnancy and the custodial rights of two individuals to their child are certain contentious aspects of healthcare that have constructed the porous interface between the right to privacy and the need for medical treatment. It is in this context that this study aims to delve into the existing basic structure of domestic legislation, case laws and regulations and their subsequent application in order to determine important gaps in the formulation of Law and Policy. The study thus aims to draw relevant conclusions to fill these gaps through recommendations sourced from international best practice in order to construct a broad framework upon which one can base future policy considerations and amendments to the existing law.

Methodology

This research study was undertaken in two major parts. The first part assesses domestic legislation and its efficacy in the current context. This is done through the determination of relevant provisions within the Act that are in consonance with the broader privacy principles as highlighted in the A.P Shah Committee report on Privacy Protection[1]. This part of the research paper is based on secondary sources, both in terms of books as well as online resources. The second part of the paper analyses the actual practices with regard to the assimilation, organization, use and storage of personal data as practiced in Government and Private hospitals and Diagnostic laboratories. Three Private hospitals, a prominent Government hospital and a Diagnostic laboratory were taken into consideration for this study. The information was provided by the concerned personnel at the medical records department of these institutions of healthcare through a survey conducted on the condition of anonymity. The information provided was analyzed and collated in accordance with the compliance of the practices of these institutions with the Principles of privacy envisioned in the Report of the Group of Experts on Privacy.

The Embodiment of Privacy Regulation within Domestic Legislation

This section of the study analyses the viability of an approach that takes into account the efficacy of domestic legislation in regulating practices pertaining to the privacy of individuals in the healthcare sector. This approach perceives the letter and spirit of the law as the foundational structure upon which internal practices, self regulation and the effective implementation of policy considerations that aim to create an atmosphere of effective privacy regulation take shape, within institutions that offer healthcare services. To this effect, domestic legislationthat provides for the protection of a patient’s privacy has been examined. The law has been further studied with respect to its tendency to percolate into the everyday practices, regulations and guidelines that private and government hospitals adhere to. The extent of its permeation into actual practice; in light of its efficacy in fulfilling the perambulatory objectives of ensuring safe and unobtrusive practices,within the construct of which a patient is allowed to recover and seek treatment, has also been examined.

The term ‘Privacy’ is used in a multitude of domestic legislations primarily in the context of the foundation of the fiduciary relationship between a doctor and a patient.This fiduciary relationship emanates from a reasonable expectation of mutual trust between the doctor and his patients and is established through the Indian Medical Council Act of 1952, specifically section 20(A) of the Act which lays down the code of ethics which a doctor must adhere to at all times. Privacy within the healthcare sector includes a number of aspects including but not limited to informational privacy (e.g., confidentiality, anonymity, secrecy and data security); physical privacy (e.g., modesty and bodily integrity); associational privacy (e.g. intimate sharing of death, illness and recovery); proprietary privacy (e.g., self-ownership and control over personal identifiers, genetic data, and body tissues); and decisional privacy (e.g., autonomy and choice in medical decision-making).

Privacy Violations stem from policy and information gaps: Violations in the healthcare sector that stem from policy formulation as well and implementation gaps[2] include the disclosure of personal health information to third parties without consent, inadequate notification to a patient of a data breach, unlimited or unnecessary collection of personal health data, collection of personal health data that is not accurate or relevant, the purpose of collecting data is not specified, refusal to provide medical records upon request by client, provision of personal health data to public health, research, and commercial uses without de-identification of data and improper security standards, storage and disposal. The disclosure of personal health information has the potential to be embarrassing, stigmatizing or discriminatory.[3] Furthermore, various goods such as employment, life, and medical insurance, could be placed at risk [4]if the flow of medical information were not restricted. ^{^[5]}

Disclosure of personal health information is permitted and does not amount to a violation of privacy in the following situations: 1) during referral, 2) when demanded by the court or by the police on a written requisition, 3) when demanded by insurance companies as provided by the Insurance Act when the patient has relinquished his rights on taking the insurance, and 4) when required for specific provisions of workmen's compensation cases, consumer protection cases, or for income tax authorities,^{^[6]} 5) disease registration, 6) communicable disease investigations, 7) vaccination studies, or 8) drug adverse event reporting. ^{^[7]}

The following domestic legislations have been studied and relevant provisions of the Act have been accentuated in order to analyse their compliance with the basic principles of privacy as laid out in the A.P Shah Committee report on Privacy.

Mental Health Act, 1987[8]
The Provisions under the Act pertaining to the protection of privacy of the patient have been examined. The principles embodied within the Act include aspects of the Law that determine the nature and extent of oversight exercised by the relevant authorities over the collection of information, the limitation on the collection of data and the restrictions on the disclosure of the data collected. The principle of oversight is embodied under the legislation within the provisions that allow for the inspection of records in psychiatric hospitals and nursing homes only by officers authorized by the State Government.^{^[9]} The limitation on the Collection of information is imposed by the Inspection of living conditionsby a psychiatrist and two social workers are on a monthly basis. This would include analyzing the living condition of every patient and the administrative processes of the psychiatric hospital and/or psychiatric nursing home. ^{^[10]}Additionally, Visitors must maintain a book regarding their observations and remarks.^{^[11]} Medical certificates may be issued by a doctor, containing information regarding the nature and degree of the mental disorder as reasons for the detention of a person in a psychiatric hospital or psychiatric nursing home. ^{^[12]}Lastly, the disclosure of personal records of any facility under this Act by inspecting officers is prohibited^{^[13]}

Pre-Conception and Pre-Natal Diagnostic Techniques (Prohibition of Sex Selection) Act, 1994 ^{^[14]}
The Act was instituted in light of a prevalent public interest consideration of preventing female foeticide. However, it is imperative that the provision of the Act remain just shy of unnecessarily intrusive techniques and do not violate the basic human requirement of privacy in an inherently personal sphere. The procedure that a mother has to follow in order to avail of pre-natal diagnostic testing is mandatory consent of age, abortion history and family history. These conditions require a woman to reveal sensitive information concerning family history of mental retardation or physical deformities.[15] Aspecial concern for privacy and confidentiality should be exercised with regards to disclosure of genetic information. [16]

Medical Termination of Pregnancy Act, 1971 ^{^[17]}
Although, the right to an abortion is afforded to a woman within the construct of her inherent right to bodily privacy, decisional privacy (for e.g., autonomy and choice in medical decision-making) is not afforded to patients and their families with regards to determining the sex of the baby. The sections of the Act that have been examined lay down the provisions available within the Act to facilitate the protection of a woman’s right to privacy during the possible termination of a pregnancy. These include the principles pertaining to the choice and consent of the patient to undergo the procedure, a limit on the amount of information that can be collected from the patient, the prevention of disclosure of sensitive information and the security measures in place to prevent the unauthorized access to this information. The Medical Termination of Pregnancy Regulations, 2003 supplement the Act and provide relevant restrictions within every day practices of data collection use and storage in order to protect the privacy of patients. The Act mandates Written Consent of the patient in order to facilitate an abortion .Consent implies that the patient is aware of all her options, has been counselled about the procedure, the risks and post-abortion care.[18]. The Act prohibits the disclosure of matters relating to treatment for termination of pregnancy to anyone other than the Chief Medical Officer of the State. [19]The Register of women who have terminated their pregnancy, as maintained by the hospital, must be destroyed on the expiry of a period of five years from the date of the last entry.[20] The Act also emphasizes upon the security of information collected. The medical practitioner assigns a serial number for the woman terminating her pregnancy.[21]Additionally, the admission register is stored in safe custody of the head of the hospital. [22]

Indian Medical Council (Professional conduct, Etiquette and Ethics) Regulations, 2002 (Code of Ethics Regulations, 2002)
The Medical Council of India (MCI) Code of Ethics Regulations^{^[23]} sets the professional standards for medical practice. These provisions regulate the nature and extent of doctor patient confidentiality. It also establishes universally recognized norms pertaining to consent to a particular medical procedure and sets the institutionally acceptable limit for intrusive procedure or gathering excessively personal information when it is not mandatorily required for the said procedure. The provisions addressed under these regulations pertain to the Security of the information collected by medical practitioners and the nature of doctor patient confidentiality.

Physicians are obliged to protect the confidentiality of patients⁵during all stages of the procedure and with regard to all aspects of the information provided by the patient to the doctor, includinginformation relating to their personal and domestic lives. ^{^[24]}The only exception to this mandate of confidentiality is if the law requires the revelation of certain information, or if there is a serious and identifiable risk to a specific person and / or community ofa notifiable disease.

Ethical Guidelines for Biomedical Research on Human Subjects [25]
The provisions for the regulation of privacy pertaining to biomedical research include aspects of consent as well as a limitation on the information that may be collected and its subsequent use. The provisions of this act aim to regulate the protection of privacy during clinical trials and during other methods of research. The principal of informed consent is an integral part of this set of guidelines. ThePrivacy related information included in the participant/ patient information sheet includes: the choice to prevent the use of their biological sample, the extent to which confidentiality of records could be maintained and the consequences of breach of confidentiality, possible current and future uses of the biological material and of the data to be generated from the research and if the material is likely to be used for secondary purposes or would be shared with others, the risk of discovery of biologically sensitive information and publications, including photographs and pedigree charts.[26] The Guidelines require special concern for privacy and confidentiality when conducting genetic family studies. [27]The protection of privacy and maintenance of confidentiality, specifically surrounding the identity and records, is maintained whenusing the information or genetic material provided by participants for research purposes. ^{^[28]}The Guidelines require investigators to maintain confidentiality of epidemiological data due to the particular concern that some population based data may also have implications on issues like national security or public safety.[29]All documentation and communication of the Institutional Ethics Committee (IEC) must be dated, filed and preserved according to the written procedures.Data of individual participants can be disclosed in a court of law under the orders of the presiding judge, if there is a threat to a person’s life, communication to the drug registration authority regarding cases of severe adverse reaction and communication to the health authority if there is risk to public health.[30]

Insurance Regulatory and Development Authority (Third Party Administrators) Health Services Regulations, 2001
The provisions of the Act that have been addressed within the scope of the study regulate the practices of third party administrators within the healthcare sector so as to ensure their compliance with the basic principles of privacy.An exception to the maintenance and confidentiality of information confidentiality clause in the code of conduct, requires TPAs to provide relevant information to any Court of Law/Tribunal, the Government, or the Authority in the case of any investigation carried out or proposed to be carried out by the Authority against the insurance company, TPA or any other person or for any other reason.[31]In July 2010, the IRDA notified theInsurance Regulatory and Development Authority (Sharing of Database for Distribution of Insurance Products) Regulations [32]. These regulations restrict referral companies from providing details of their customers without their prior consent.[33]TPAs must maintain the confidentiality of the data collected by it in the course of its agreement and maintain proper records of all transactions carried out by it on behalf of an insurance company and are also required to refrain from trading information and the records of its business[34].TPA’s must keep records for a period of not less than three years.[35]

IDRA Guidelines on Outsourcing of Activities by Insurance Companies [36]
These guidelines require the insurer to take appropriate steps that require third party service providers protect confidential information of both the Insurer and its clients from intentional or inadvertent disclosure to unauthorized persons.[37]

Exceptions to the Protection of Privacy
The legal provisions with regard to privacy, confidentiality and secrecy are often superseded by Public Interest Considerations. The right to privacy, although recognized in the course of Indian jurisprudence and embodied within domestic legislation is often overruled prima facie when faced with situations or instances that involve a larger interest of a greater number of people. This policy is in keeping with India’s policy goals as a social welfare state to aid in the effectuation of its utilitarian ideals. This does not allow individual interest to at any point surpass the interest of the masses.

Epidemic Diseases Act, 1897 [38]
Implicit within this formulation of this Act is the assumption that in the case of infectious diseases, the right to privacy, of infected individuals must give way to the overriding interest of protecting public health.[39] This can be ascertained not only from the black letter of the Law but also from its spirit. Thus, in the absolute positivist as well as a more liberal interpretation, at the crux of the legislation lies the undeniable fundamental covenant of the preservation of public health, even at the cost of the privacy of a select few individuals [40].

Policy and Regulations

National Policy for Persons with Disabilities, 2006[41]
The following provisions of the Act provide for the incorporation of privacy considerations in prevalent practices with regard to persons with disabilities. The National Sample Survey Organization collects the following information on persons with disabilities: the socio- economic and cultural context, cause of disabilities, early childhood education methodologies and all matters connected with disabilities, at least once in five years.[42]This data is collected by non-medical investigators. [43]There is thus an inherent limit on the information collected. Additionally, this information is used only for the purpose for which it has been collected.

The Special Employment Exchange, as established under The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995 Act, collects and furnishes information in registers, regarding provisions for employment. Access to such data is limited to any person who is authorized by the Special Employment Exchange as well as persons authorized by general or special order by the Government, to access, inspect, question and copy any relevant record, document or information in the possession of any establishment. [44] When conducting research on persons with disabilities consent is required from the individual or their family members or caregivers.[45]

HIV Interventions
In 1992, the Government of India instituted the National AIDS Control Organization (NACO) for the prevention and control of AIDS. NACO aims to control the spread of HIV in India through the implementation of Targeted Interventions (TIs) for most at risk populations (MARPs) primarily, sex workers, men having sex with men and people who inject drugs.[46]The Targeted Interventions (TIs) system of testing under this organization has however raised numerous concerns about relevant policy gaps in the maintenance of the confidentiality and privacy of persons living with HIV/ AIDS. The shortcomings in the existing policy framework include: The Lack of a limitation and subsequent confidentiality in the amount of Information collected. Project staff inTIsrecordthe name, address and other contact information of MARPs and share this data with Technical Support Unit and State AIDS Control Societies.[47] Proof of address and identity documents are required to get enrolled in government ART programs.[48]Peer-educators operate under a system known as line-listing, used to make referrals and conduct follow-ups. Peer-educators have to follow-up with those who have not gone at regular intervals for testing. [49] This practice can result in peer-educators noticing and concluding that the names missing are those who have tested positive. [50] Although voluntary in nature, the policy encourage the fulfillment of fulfilling of numerical targets, and in doing so supports unethical ways of testing.[51]

The right to privacy is an essential requirement for persons living with HIV/AIDS due to the potential stigmatizing and discriminatory impact of the revelation of this sensitive information, in any form.[52] The lack of privacy rights often fuels the spread of the disease and exacerbates its impact on high risk communities of individuals. Fears emanating from a privacy breach or a disclosure of data often deter people from getting tested and seeking medical care. The impact of such disclosure of sensitive information including the revelation of tests results to individuals other than the person being tested include low self esteem, fear of loss of support from family/peers, loss of earnings especially for female and transgender sex workers, fear of incrimination for illicit sex/drug use and the insensitivity of counselors. [53]HIV positive individualslive in constant fear of their positive status being leaked. They also shy away from treatment as they fear people might see them taking their medicines and thereby guess their status. Thus breaches in confidentiality and policy gaps in privacy regulation, especially with respect to diseases such as HIV also prevents people from seeking out treatment. [54]

Case Law

The following cases have been used to deliberate upon important points of contention within the ambit of the implementation and impact of Privacy Regulationsin the healthcare sector. This includes the nature and extent of privacy enjoyed by the patient and instances where in the privacy of the patient can be compromised in light of public interest considerations.

Mr. Surupsingh Hrya Naik vs. State of Maharashtra ,[55] (2007)

The decision in this case held that The RTI Act 2005 would supersede The Medical Council Code of Ethics. The health records of an individual in judicial custody should be made available under the Act and can only be denied in exceptional cases, for valid reasons.

Since the Code of Ethics Regulations are only delegated legislation, it was held in the case of Mr. SurupsinghHrya Naik v.State Of Maharashtra[56] that these would not prevail over the Right to Information Act, 2005 (RTI Act) unless the information sought falls under the exceptions contained in Section 8 of the RTI Act. This case dealt with the important point of contention of whether making the health records public under the RTI Act would constitute a violation of the right to privacy. These health records were required to determine why the convict in question was allowed to stay in a hospital as opposed to prison. In this context the Bombay High Court held thatThe Right to Information Act supersedes the regulation that mandate the confidentiality od a person, or in this case a convict’s medical records. It was held that the medical records of a a person sentenced or convicted or remanded to police or judicial custody, if during that period such person is admitted in hospital and nursing home, should be made available to the person asking the information provided such hospital nursing home is maintained by the State or Public Authority or any other Public Body. It is only in rare and in exceptional cases and for good and valid reasons recorded in writing can the information may be denied.

Radiological & Imaging Association v. Union of India ,^{^[57]} (2011)
On 14 January 2011 a circular was issued by the Collector and District Magistrate, Kolhapur requiring the Radiologists and Sonologists to submit an on-line form “F” under the PNDT Rules. This was challenged by the Radiological and Imaging Association, inter alia, on the ground that it violates the privacy of their patients. Deciding the above issue the Bombay High Court held that .The images stored in the silent observer are not transmitted on-line to any server and thus remain embedded in the ultra-sound machine. Further, the silent observer is to be opened only on request of the Collector/ the civil surgeonin the presence of the concerned radiologist/sonologist/doctor incharge of the Ultra-sound Clinic. In light of these considerations and the fact that the `F' form submitted on-line is submitted only to the Collector and District Magistrate is no violation of the doctor's duty of confidentiality or the patient's right to privacy. It was further observed that The contours of the right to privacy must be circumscribed by the compelling public interest flowing through each and every provision of the PC&PNDT Act, when read in the background of the following figures of declining sex ratio in the last five decades.

The use of a Silent Observer system on a sonograph has requisite safeguards and doesn’t violate privacy rights. The declining sex ratio of the country was considered a compelling public Interest that could supersede the right to privacy.

Smt. Selvi and Ors. v.State of Karnataka (2010)
The Supreme Court held that involuntary subjection of a person to narco analysis, polygraph test and brain-mapping violates the ‘right against self-incrimination' which finds its place in Article 20(3)[58] of the Constitution. [59] The court also found that narco analysis violated individuals’ right to privacy by intruding into a “subject’s mental privacy,” denying an opportunity to choose whether to speak or remain silent, and physically restraining a subject to the location of the tests and amounted to cruel, inhuman or degrading treatment.[60]

The Supreme Court found that Narco-analysis violated an individuals’ right to privacy by intruding into a “subject’s mental privacy,” denying an opportunity to choose whether to speak or remain silent.

Neera Mathur v. Life Insurance Corporation (LIC),[61] (1991)
In this casethe plaintiff contested a wrongful termination after she availed of maternity leave. LIC required women applicants to furnish personal details like their menstrual cycles, conceptions, pregnancies, etc. at the time of appointment. Such a requirement was held to go against the modesty and self respect of women. The Court held that termination was only because of disclosures in application, which was held to be intrusive, embarrassing and humiliating. LIC was directed to delete such questions.

The Court did not refer to the term privacy however it used the term personal details as well as modesty and self respect, but did not specifically link them to the right to life or any other fundamental right. These terms (modesty and self respect) are usually not connected to privacy but although they may be the harm which comes from an intrusion of one’s privacy.

The Supreme Court held that Questions related to an individual’s reproductive issues are personal details and should not be asked in the service application forms.

Ms. X vs. Mr. Z &Anr ,[62] (2001)
In this case, the Delhi High Court held that an aborted foetus was not a part of the body of a woman and allowed the DNA test of the aborted foetus at the instance of the husband. The application for a DNA test of the foetus was contested by the wife on the ground of “Right to Privacy”.7In this regard the court held that The Supreme Court had previously decided that a party may be directed to provide blood as a DNA sample but cannot be compelled to do so. The Court may only draw an adverse interference against such party who refuses to follow the direction of the Court in this respect.The position of the court in this case was that the claim that the preservation of a foetus in the laboratory of the All India Institute of Medical Science, violates the petitioner’s right to privacy, cannot be entertained as the foetus had been voluntarily discharges from her body previously, with her consent. The foetus, that she herself has dischargedis claimed to be subjected to DNA test. Thus, in light of the particular facts and the context of the case, it was held that petitioner does not have any right of privacy.

A woman’s right to privacy does not extend to a foetus, which is no longer a part of her body. The right to privacy may arise from a contract as well as a specific relationship, including a marital relationship. The principle in this case has been laid down in broad enough terms that it may be applied to other body parts which have been disassociated from the body of the individual.

It is important to note here that the fact that the Court is relying upon the principles laid down in the case of R. Rajagopal seems to suggest that the Court is treating organic tissue preserved in a public hospital in the same manner as it would treat a public document, insofar as the exception to the right to privacy is concerned.

B.K Parthasarthi vs. Government of Andhra Pradesh ,[63] (1999)
In this case, the Andhra Pradesh High Court was to decide the validity of a provision in the Andhra Pradesh Panchayat Raj Act, 1994 which stipulated that any person having more than two children should be disqualified from contesting elections. This clause was challenged on a number of grounds including the ground that it violated the right to privacy. The Court, in deciding upon the right to privacy and the right to reproductive autonomy, held thatThe impugned provision, i.eSection 19(3) of the said Act does not compel directly anyone to stop procreation, but only disqualifies any person who is otherwise eligible to seek election to various public offices coming within the ambit of the Andhra Pradesh Panchayat Raj Act, 1994 or declares such persons who have already been holding such offices to be disqualified from continuing in such offices if they procreate more than two children.Therefore, the submission made on behalf of the petitioners 'right to privacy' is infringed, is untenable and must be rejected.”

Mr. X v. Hospital Z, Supreme Court of India ,[64] (1998 and 2002)
The petitioner was engaged to be married and thereafter during tests for some other illness in the hospital it was found that the petitioner was HIV positive. This information was released by the doctor to the petitioner’s family and through them to the family of the girl to whom the petitioner was engaged, all without the consent of the petitioner. The Court held that:

“The Right to privacy is not treated as absolute and is subject to such action as may be lawfully taken for the prevention of crime or disorder or protection of health or morals or protection of rights and freedoms of others.”

Right to privacy and is subject to such action as may be lawfully taken for the prevention of crime or disorder or protection of health or morals or protection of rights and freedoms of others.

This decision of this case could be interpreted to extend the principle, of disclosure to the person at risk, to other communicable and life threatening diseases as well. However, a positivist interpretation would render these principle applicable to only to HIV+ cases.

M. Vijaya v. Chairman and Managing Director, Singareni Collieries Co. Ltd. [65] (2001)
The petitioner alleged that she had contracted the HIV virus due to the negligence of the authorities of Maternity and Family Welfare Hospital, Godavarikhani, a hospital under the control of Singareni Collieries Company Ltd., (SCCL), in conducting relevant precautionary blood tests before transfusion of blood of her brother (donor) into her body when she was operated for hysterectomy (Chronic Cervicitis) at the hospital. The petition was initially filed as a Public Interest Litigation,which the court duly expanded in order to address the problem of the lack of adequate precautionary measures in hospitals, thereby also dealing with issues of medical confidentiality and privacy of HIV patients. The court thus deliberated upon the conflict between the right to privacy of an HIV infected person and the duty of the state to prevent further transmission and held:

In the interests of the general public, it is necessary for the State to identify HIV positive cases and any action taken in that regard cannot be termed as unconstitutional. As under Article 47 of the Constitution, the State was under an obligation to take all steps for the improvement of the public health. A law designed to achieve this object, if fair and reasonable, in our opinion, will not be in breach of Article 21 of the Constitution of India

The right of reproductive autonomy is a component of the right to privacy .A provision disqualifying a person from standing for elections due to the number of children had, does not violate the right to privacy as the object of the legislation is not to violate the autonomy of an individual but to mitigate the population growth in the country. Measures to control population growth shall be considered legal unless they impermissibly violate a fundamental right.

However, another aspect of the matter is whether compelling a person to take HIV test amounts to denying the right to privacy? The Court analyzed the existing domestic legislation to arrive at the conclusion that there is no general law that can compel a person to undergo an HIV-AIDS test. However, specific provisions under the Prison Laws[66]

provide that as soon as a prisoner is admitted to prison, he is required to be examined medically and the record of prisoner's health is to be maintained in a register. Further, Under the ITP Act, the sex workers can also be compelled to undergo HIV/ AIDS test.[67]

Additionally, under Sections 269 and 270 of the Indian Penal Code, 1860, a person can be punished for negligent act of spreading infectious diseases.

The right to privacy of a person suspected to be HIV+ would be subordinate to the power and duty of the state to identify HIV+ patients in order to protect public interest and improve public health. However any law designed to achieve this object must be fair and reasonable. In a conflict between the individual’s privacy right and the public’s right in dealing with the cases of HIV-AIDS, the Roman Law principle 'SalusPopuliestSuprema' (regard for the public wealth is the highest law) applies when there is a necessity.

After mapping legislation that permit the invasion of bodily privacy, the Court concluded that they are not comprehensive enough to enable the State to collect information regarding patients of HIV/AIDS and devise appropriate strategies and therefore the State should draft a new legislation in this regard. Further the Court gave certain directions to the state regarding how to handle the epidemic of HIV/AIDS and one of those directions was that the “Identity of patients who come for treatment of HIV+/AIDS should not be disclosed so that other patients will also come forward for taking treatment.”

Sharda v. Dharmpal ,[68] (2003)

The basic question in this case was whether a party to a divorce proceeding can be compelled to a medical examination. The wife in the divorce proceeding refused to submit herself to medical examination to determine whether she was of unsound mind on the ground that such an act would violate her right to personal liberty. Discussing the balance between protecting the right to privacy and other principles that may be involved in matrimonial cases such as the ‘best interest of the child’ in case child custody is also in issue, the Court held:

If the best interest of a child is in issue in the case then the patient’s right to privacy and confidentiality would get limited. The right to privacy of an individual would be subordinate to the power of a court to arrive at a conclusion in a matrimonial dispute and the right of a party to protect his/her rights in a Court of law would trump the right to privacy of the other.

"Privacy" is defined as "the state of being free from intrusion or disturbance in one's private life or affairs". However, the right to privacy in India, is only conferred through an extensive interpretation of Article 21 and cannot therefore in any circumstance be considered an absolute right. Mental health treatment involves disclosure of one's most private feelings However, like any other privilege the psychotherapist-patient privilege is not absolute and may only be recognized if the benefit to society outweighs the costs of keeping the information private. Thus if a child's best interest is jeopardized by maintaining confidentiality the privilege may be limited.” Thus, the power of a court to direct medical examination of a party to a matrimonial litigation in a case of this nature cannot beheld to violate the petitioner’s right to privacy.

Regulation of Privacy in Government and Private Hospitals and Diagnostic Laborataries

A. Field Study
The Hospitals that have been chosen for the analysis of the efficacy of these legislations include prominent Government Hospitals, Private Hospitals and Diagnostic Centers. These Institutes were chosen because of their widely accredited status as centers of medical research and cutting edge treatment. They have also had a long standing reputation due to their staff of experienced and skilled on call doctors and surgeons. The Private Hospitals chosen had patient welfare centers that addressed the concerns of patients including questions and doubts relating to but not limited to confidentiality and consent. The Government hospitals had a public relations office that addressed the concerns of discharged patients. They also provided counseling services to patients to aid them in addressing concerns relate to the treatment that they might want to be kept confidential. Diagnostic laboratories also have an HR department that addresses similar concerns. The laboratory also has a patient welfare manager who addresses the concerns and queries of the patient prior to and during the procedure.

The following section describes the practices promulgated by Government and Private Hospitals, as well as Diagnostic Laboratories in their endeavor to comply with the basic principles of privacy as laid down in the A.P Shah Committee report on Privacy.

(i) Notice

Through an analysis of the information provided by Government and Private hospitals and diagnostic laboratories, relevant conclusions were drawn with regard to the nature, process and method in which the patient information is recorded. Through interviews of various medical personnel including administrative staff in the patient welfare and medical records departments we observed an environment of openness and accountability within the structure of the patient registration system.

In Government Hospitals, the patient is notified of all types of information that is collected, in terms of both personal information as well as medical history. The Patient admission as well as the patient consent form is filled out by the patient or the attending relative accompanying the patient and assistance for the same is provided by the attending staff members, who explain the required details that need to be filled in a language that the patient is able to understand. The patient is notified of the purpose for which such information is collected and the procedure that he/ she might have to undergo depending on his injury or illness. The patient is not however, notified of the method in which he/she may correct or withdraw the information that is provided. There is no protocol provided for the correction or withdrawal of information, once provided. The patient is, at all times notified of the extent and nature of doctor patient confidentiality including the fact that his/her personal information would not be shared even with his/her immediate relatives , insurance companies, consulting doctors who are not directly involved with his/her treatment or any unauthorized third party without requisite consent from the patient. The patient is informed of the fact that in some cases the medical records of the patient will have to be shared with consulting doctors and that all the patient’s medical records would be provided to insurance companies, but this will only be done with the consent of the patient.

The same system of transparency and accountability transcends across private hospitals and diagnostic laboratories as well. In private hospitals, the patient is informed of all the information that is collected and the purpose for which such information may be collected. Diagnostic laboratories have specific patient consent forms for specific types of procedures which the patient will have to fill out depending on the required tests. These forms contain provisions with regard to the confidential nature of all the information provided. This information can only be accessed by the patient and the consulting doctor with the consent of the patient. Both private hospitals and diagnostic laboratories have a specific protocol and procedure in place to correct or withdraw information that has been provided. In order to do so the patient would have to contact the medical records department with requisite proof of the correct information. Private hospitals inform patients of the nature and extent of doctor patient confidentiality at every stage of the registration process. Some private hospitals contain patient safety brochures which inform patients about the nature and extent of consent and confidentiality, even with regard to consulting doctors and insurance agencies. If the patient does not want certain information revealed to insurance agencies the hospital will retain such records and refraining from providing them to third party insurance agencies. Thus, all information provided by the patient remains confidential at the behest of the patient.

(ii) Choice and Consent

Choice and consent are two integral aspects of the regulation of privacy within the healthcare sector. Government and Private hospitals as well as diagnostic laboratories have specific protocols in place to ensure that the consent of the patient is taken at every stage of the procedure. The consent of the patient can also be withdrawn just prior to the procedure even if this consent has already been given by the patient in writing, previously. The choice of the patient is also given ample importance at all stages of the procedure. The patient can refuse to provide any information that may not mandatorily required for the treatment provided basic information regarding his identity and contact information in case of emergency correspondence has been given.

(iii) Collection Limitation

The information collected from the patient in both government and private hospitals is used solely for the purpose that the patient has been informed of. In case this information is used for purposes other than for the purpose that the patient has been informed of, the patient is informed of this new purpose as well. Patient records in both Government and Private hospitals are stored in the Medical Records Department as hard copies and in some cases as scanned soft copies of the hard copy as well. These Medical Records are all stored within the facility. The duration for which the records are stored range from a minimum of two years to a maximum of ten years in most private hospitals. Some private hospitals store these records for life. Government hospitals store these records for a term of thirty years only as hard copies after which the records are discarded. Private hospitals make medical records accessible to any medical personnel who may ask for it provided the requisite proof of identity and reasons for accessing the same are provided, along with an attested letter of authorization of the doctor who is currently involved or had been involved in the treatment of the patient. Government hospitals however do not let any medical personnel access these records except for the doctor involved in the treatment of that particular patient. Both private and government hospitals are required to share the medical records of the patient with the insurance companies. Government Hospitals only share patient records with nationalized insurance agencies such as The Life Insurance Corporation of India (LIC) but not with private insurance agencies. The insurance claims forms that are required prior to providing medical records to the insurance companies mandatorily require the signature of the patient. The patient is thus informed that his records will be shared with the insurance agencies and his signature is a proof of his implied consent to the sharing of these records with the company with which he has filed a health insurance claim.

Diagnostic laboratories collect patient information solely for the purpose of the particular test that they have been asked to conduct by the treating or consulting doctor. Genetic samples (Blood, Semen, Urine etc) are collected at one time and the various tests required are conducted on these samples. In case of any additional testing that is required to be conducted on these samples, the patient is informed. Additional testing is conducted only in critical cases and in cases where the referral doctor requests for the same to be conducted on the collected samples. In critical cases, where immediate testing is required and the patient is unreachable, the testing is conducted without informing the patient. The patient is mandatorily informed after the test that such additional testing was conducted. The patient sample is stored for one week within the same facility. The Patient records are digitized. They can only be accessed by the patient, who is provided with a particular username and password using which he can access only his records. The information is stored for a minimum of two years. This information can be made available to a medical personnel only if such medical personnel has the required lab no, the patients name, and reason for which it needs to be accessed. He thus requires the permission of the authorities at the facility as well as the permission and consent of the patient to access such records. The Medical test records of a patient are kept completely confidential. Even insurance companies cannot access such records unless they are provided to the company by the patient himself. In critical cases however, the patient information and tests results are shared with the treating or referral doctor without the consent of the patient.

(iv) Purpose Limitation

In Government and Private Hospitals, the information is only used for the purpose for which it is collected. There is thus a direct and relevant connection between the information collected and the purpose for which it used. Additional information is collected to gauge the medical history of the patient that may be relevant to the disease that has to be treated. The information is never deleted after it has been used for the purpose for which it had been collected. The Medical Records of the patient are kept for extended periods in hard copy as well as soft copy versions. There is a provision for informing the patient in case the information is used for any purpose other than the purpose for which it was collected. Consent of the patient is taken at all stages of collecting and utilizing the information provided by him.

Diagnostic Laboratories have a database of all the information collected which is saved in the server. The information is mandatorily deleted after it has been used for the purpose for which it was collected after a period of two years. In case the information is used for any purpose other than the purpose for which it was collected, for example, in critical cases where additional tests have to be conducted the patient is\ always informed of the same.

(v) Access and Correction

In private hospitals, the patient is allowed to access his own records during his stay at the hospital. He is given a copy of his file upon his discharge from the hospital in the form of a discharge summary. However, if he needs to access the original records at a later stage, he can do so by filing a request for the same at the Medical Records Department of the hospital. A patient can make amendments or corrections to his records by providing requisite proof to substantiate the amended information. The patient however at no stage can confirm if the hospital is holding or processing personal information about him or her with the exception of the provisions provided for the amendment or correction to the information held.

The Medical records of a patient in a government hospital are completely sealed. A patient has no access to his own records. Only the concerned doctor who was treating the patient during his stay at the hospital can access the records of the patient. This doctor has to be necessarily associated with the hospital and had to have been directly involved in the patient’s treatment in order to access the records. The patient is allowed to amend information in his medical records but only generic information such as the spelling of his name, his address, telephone number etc. The patient is at no point allowed to access his own records and therefore cannot confirm if the hospital is holding or processing any information about him/her. The patient is only provided with a discharge summary that includes his personal information, the details of his disease and the treatment provided in simple language.

Diagnostic laboratories have an online database of patient records. The patient is given a username and a password and can access the information at any point. The patient may also amend or correct any information provided by contacting the Medical records department for the same. The patient can at any time view the status of his record and confirm if it is being held or processed by the hospital. A copy of such information can be obtained by the patient at any time.

(vi) Disclosure of Information

Private Hospitals are extremely cautious with regard to the disclosure of patient information. Medical records of patients cannot be accessed by anyone except the doctor treating that particular patient or consulting on the case. The patient is informed whenever his records are disclosed even to doctors. Usually, even immediate relatives of the patient cannot access the patient’s records without the consent of the patient except in cases where the condition of the patient is critical. The patient is always informed about the type and extent of information that may be disclosed whenever it is disclosed. No information of the patient is made available publicly at any stage. The patient can refuse to consent to sharing of information collected from him/her with non-authorized agencies. However, in no circumstance is the information collected from him/her shared with non authorized agencies. Some private hospitals also provide the patient with patient’s safety brochures highlighting the extent of doctor patient confidentiality, the patient’s rights including the right to withdraw consent at any stage and refuse access of records by unauthorized agencies.

In government hospitals, the medical records of the patient can only be disclosed to authorized agencies with the prior approval of patient. The patient is made aware of the type and extent of information that is collected from him/her and is mandatorily shared with authorized bodies such as insurance agencies or the treating doctor. No information of the patient is made publicly available. In cases where the information is shared with insurance agencies or any such authorized body the patient gives an undertaking via a letter of his consent to such disclosure. The insurance companies only use medical records for verification purposes and have to do so at the facility. They cannot take any original documents or make copies of the records without the consent of the patient as provided in the undertaking.

Diagnostic Laboratories provide information regarding the patient’s medical records only to the concerned or referred doctor. The patient is always informed of any instance where his information may be disclosed and the consent of the patient is always taken for the same. No information is made available publicly or shared with unauthorized agencies at any stage. Information regarding the patient’s medical records is not even shared with insurance companies.

Government and Private Hospitals provide medical records of patients to the police only when a summons for the same has been issued by a judge. Diagnostic laboratories however do not provide information regarding a patient’s records at any stage to any law enforcement agencies unless there is summons from a judge specifying exactly the nature and extent of information required.

Patients are not made aware of laws which may govern the disclosure of information in private and government hospitals as well as in diagnostic laboratories. The patient is merely informed that the information provided by him to the medical personnel will remain confidential.

(vii) Security

The security measures that are put in place to ensure the safety of the collected information is not adequately specified in the forms or during the collection of information from the patient in Government or Private Hospitals. Diagnostic laboratories however do provide the patient with information regarding the security measures put in place to ensure the confidentiality of the information.

(viii) Openness

The information made available to the patient at government and private hospital and diagnostic laboratories is easily intelligible. At every stage of the procedure the explicit consent of the patient is obtained. In government and private hospitals the signature of the patient is obtained on consent forms at every stage of the procedure and the nature and extent of the procedure is explained to the patient in a language that he understands and is comfortable speaking. The information provided is detailed and is provided in simplistic terms so that the patient does at all stages understand the nature of any procedure he is consenting to undergo.

(ix) Accountability

Private hospitals and Diagnostic laboratories have internal and external audit mechanisms in place to check the efficacy of privacy measures. They both have grievance redress mechanisms in the form of patient welfare cells and complaint cells. There is an assigned officer in place to take patient feedback and address and manage the privacy concerns of the patient.

Government hospitals do not have an internal or external audit mechanism in place to check the efficacy of privacy measures. There is however a grievance redressal mechanism in government hospitals in the form of a Public Relations Office that addresses the concerns, complaints, feedback and suggestions of the patients. There is an officer in charge of addressing and managing the privacy concerns of patients. This officer also offers counseling to the patients in case of privacy concerns regarding sensitive information.

International Best Practices and Recommendations

A. European Union
An official EU data protection regulation [69]was issued in January 2012. A key objective of this was to introduce a uniform policy directive across all member states. The regulation, once implemented was to be applicable in all member states and left no room for alteration or amendments.

The regulation calls for Privacy Impact Assessments[70]when there are specific risks to privacy which would include profiling, sensitive data related to health, genetic material or biometric information. This is an important step towards evaluating the nature and extent of privacy regulation required for various procedures and would be effective in the creation of a systematic structure for the implementation of these regulations. The regulation also established the need for explicit consent for sensitive personal data. The basis for this is an inherent imbalance in the positions of the data subject and the data controller, or in simpler terms the patient and the hospital or the life sciences company conducting the research. Thus, implied consent is not enough [71]and a need arises to proceed with the testing only when there is explicit informed consent.

Embedded within the regulation is the right to be forgotten [72]wherein patients can request for their data to be deleted after they have been discharged or the clinical trial has been concluded. In the Indian scenario, patient information is kept for extended periods of time. This can be subject to unauthorized access and misuse. The deletion of patient information once it has been used for the purpose for which it was collected is thus imperative towards the creation of an environment of privacy protection.

Article 81 of the regulation specifies that health data may be processed only for three major processes[73] :

a) In cases of Preventative or occupational medicine, medical diagnosis, the care, treatment or management of healthcare services, and in cases where the data is processed by the healthcare professionals, the data is subject to the obligation of professional secrecy;

b) Considerations of public interest bearing a direct nexus to public health, for example, the protection of legitimate cross border threats to health or ensuring a high standard of quality and safety for medicinal products or services;

c) Or other reasons of public interest such as social protection.

An added concern is the nature and extent of consent. The consent obtained during a clinical trial may not always be sufficient to cover additional research even in instances of data being coded adequately. Thus, it may not be possible to anticipate additional research while carrying out initial research. Article 83[74] of the regulation prohibits the use of data collected for an additional purpose, other that the purpose for which it was collected.

Lastly, the regulation covers data that may be transferred outside the EEA, unless there is an additional level of data protection. If a court located outside the EU makes a request for the disclosure of personal data, prior authorization must be obtained from the local data protection authority before such transfer is made. It is imperative that this be implemented within Indian legislation as currently there is no mechanism to regulate the cross border transfer of personal data.

B. The United States of America
The Health Maintenance Organizations Act, 1973 [75]was enacted with a view to keep up with the rapid development in the Information Technology sector. The digitization of personal information led to new forms of threats with regard to the privacy of a patient. In the face of this threat, the overarching goal of providing effective and yet unobtrusive healthcare still remains paramount.

To this effect, several important federal regulations have been implemented. These include the Privacy and Security Ruled under the Health Insurance Portability and Accountability Act (HIPAA) 1996[76] and the State Alliance for eHealth (2007) [77].The HIPAA privacy rules addressed the use and subsequent disclosure of a patient's personal information under various healthcare plans, medical providers, and clearinghouses. These insurance agencies were the primary agents involved in obtaining a patients information for purposes such as treatment, payment, managing healthcare operations, medical research and subcontracting. Under the HIPAA it is required of insurance agencies to ensure the implementation of various administrative safeguards such as policies, guidelines, regulations or rules to monitor and control inter as well as intra organizational access.

Apart from the HIPAA, approximately 60 laws related to privacy in the healthcare sector have been enacted in more than 34 states. These legislations have been instrumental in creating awareness about privacy requirements in the healthcare sector and improving the efficiency of data collection and transfer. Similar legislative initiative is required in the Indian context to aid in the creation of a regulated and secure atmosphere pertaining to the protection of privacy within the healthcare sector.

C. Australia
Australia has a comprehensive law that deals with sectoral regulations of the right to privacy.An amendment to the Privacy Act1988 [78]applies to all healthcare providers and was made applicable from 21st December 2001.The privacy Act includes the followingpractices:

a. A stringent requirement for informed consent prior to the collection of health related information

b. A provision regarding the information that needs to be provided to individuals before information is collected from them

c. The considerations that have to be taken into account before the transfer of information to third parties such as insurance agencies, including the specific instances wherein this information can be passed on

d. The details that must be included in the Privacy policy of the healthcare service providers' Privacy Policy

e. The securing and storing of information; and

f. Providing individuals with a right to access their health records.

These provisions are in keeping with the 13 National Privacy [79]Principles that represent the minimum standards of privacy regulation with respect to the handling of personal information in the healthcare sector.These guidelines are advisory in nature and have been issued by the Privacy Commissioner in exercise of his power under Section 27(1)(e) [80]of the Privacy Act.

The Act also embodiessimilar privacy principles which include a collection limitation, a definitive use and purpose for the information collected, a specific set of circumstance and an established protocol for the disclosure of information to third parties including the nature and extent of such disclosure, maintenance accuracy ofthe data collected, requisite security measures to ensure the data collected is at all times protected, a sense of transparency,accountability and openness in the administrative functioning of thehealthcare provider and accessibility of the patient to his ownrecords for the purpose of viewing, corroboration or correction.

Additionally, the Act includes the system of identifiers which includes a number assigned by the organization to an individual to identify the purpose of that person's data for the operation of the organization. Further, the Act provides for anonymity wherein individuals have the optionnot to identify themselves while entering into transactions with an organization. The Act also provides for restrictions on the transfer of personal data outside Australia and establishes conclusive and stringent barriers to the extent of collection of personal and sensitive data.These principles although vaguely similar to those highlighted in the A.P. Shah Committee report can be usedto streamline the regulations pertaining to privacy in the healthcare sector and make them more efficient.

Key Recommendations

It is Imperative that Privacy concerns relating to the transnational flow of Private data be addressed in the most efficient way possible. This would involve international cooperation and collaboration to address privacy concerns including clear provisions and the development of coherent minimum standards pertaining to international data transfer agreements. This exchange of ideas and multilateral deliberation would result in creating more efficient methods of applying the provisions of privacy legislation even within domestic jurisdictions.

There is a universal need for the development of a foundational structure for the physical collection, use and storage of human biological specimens (in contrast to the personalinformation that may be derived from those specimens) as these are extremely important aspects of biomedical research and clinical trials. The need for Privacy Impact Assessments would also arise in the context of clinical trials, research studies and the gathering of biomedical data.

Further, there also arises the need for patients to be allowed to request for the deletion of their personal information once it has served the purpose for which it was obtained. The keeping of records for extended periods of time by hospitals and laboratories is unnecessary and can often result in the unauthorized access to and subsequent misuse of such data.

There is a definitive need to ensure the incorporation of safeguards to regulate the protection of patient’s data once accessed by third parties, such as insurance companies. In the Indian Context as well as insurance agencies often have unrestricted access to a patient's medical records however there is a definitive lack of sufficient safeguards to ensure that this information is not released to or access by unauthorized persons either within these insurance agencies or outsourced consultants

The system of identifiers which allocate specific numbers to an individual’s data which can only be accessed using that specific number or series of numbers can be incorporated into the Indian system as well and can simplify the administrative process thus increasing its efficacy. This would afford individuals the privilege of anonymity while entering into transactions with specific healthcare institutions.

An important means of responding to public concerns over potential unauthorized use ofpersonal information gathered for research, could be through the issuing of Certificates of confidentiality as issued in the United States to protectsensitive information on research participants from forced disclosure. [81]

Additionally, it is imperative that frequent discussions, deliberations, conferences and roundtables take place involving multiple stakeholders form the healthcare sector, insurance companies, patient’s rights advocacy groups and the government. This would aid in evolving a comprehensive policy that would aid in the protection of privacy in the healthcare sector in an efficient and collusive manner.

Conclusions

The Right to Privacy has been embodied in a multitude of domestic legislations pertaining to the healthcare sector. The privacy principles envisioned in the A.P Shah Committee report have also been incorporated into the everyday practices of healthcare institutions to the greatest possible extent. There are however significant gaps in the policy formulation that essentially do not account for the data once it has been collected or its subsequent transfer. There is thus an imminent need for institutional collaboration in order to redress these gaps. Recommendations for the same have been made in the report. However, for an effective framework to be laid down there is still a need for the State to play an active role in enabling the engagement between different institutions both in the private and public domain across a multitude of sectors including insurance companies, online servers that are used to harbour a data base of patient records and civil action groups that demand patient privacy while at the same time seek to access records under the Right to Information Act. The collaborative efforts of these multiple stakeholders will ensure the creation of a strong foundational framework upon which the Right to Privacy can be efficiently constructed.

[1] . Report of the group of experts on Privacy chaired by Justice A.P Shah <http://planningcommission.nic.in/reports/genrep/rep_privacy.pdf> [Accessed on 14^th May 2014]

[2] . Nissenbaum, H. (2004). Privacy as Contextual Integrity. Washington Law Review, 79(1), 101-139.

[3] . Ibid.

[4] . Thomas, J. (2009). Medical Records and Issues in Negligence, Indian Journal of Urology : IJU : Journal of the Urological Society of India, 25(3), 384-388. doi:10.4103/0970-1591.56208.

[5] . Ibid

[6] . Plaza, J., &Fischbach, R. (n.d.). Current Issues in Research Ethics : Privacy and Confidentiality. Retrieved December 5, 2011, from http://ccnmtl.columbia.edu/projects/cire/pac/foundation/index.html.

[7] . Ibid.

[8] . The Mental Health Act, 1987 <https://sadm.maharashtra.gov.in/sadm/GRs/Mental%20health%20act.pdf> [Accessed on 14^th May 2014]

[9] . The Mental Health Act, 1987, s. 13(1).

[10] .The Mental Health Act, 1987, s. 38.

[11] .The Mental Health Act, 1987, s. 40.

[12] .The Mental Health Act, 1987, s. 21(2).

[13] .The Mental Health Act, 1987, s. 13(1), Proviso.

[14] . Also see the: Pre-Conception and and Pre-Natal Diagnostic Techniques (Prohibition of Sex Selection) Rules, 1996.

[15] . Pre-Conception and Pre-Natal Diagnostic Techniques (Prohibition of Sex Selection) Act, 1994, s. 4(3).

[16] . Pre-Conception and Pre-Natal Diagnostic Techniques (Prohibition of Sex Selection) Act, 1994, s. 4(2). Pre-natal diagnostic techniques shall be conducted for the purposes of detection of: chromosomal abnormalities, genetic metabolic diseases, haemoglobinopathies, sex-linked genetic diseases, congenital anomalies any other abnormalities or diseases as may be specified by the Central Supervisory Board.

[17] .Medical Termination of Pregnancy Amendment Act, 2002, Notification on Medical Termination of Pregnancy (Amendment) Act, Medical Termination of Pregnancy Regulations, 2003 and Medical Termination of Pregnancy Rules, 2003.

[18] .Medical Termination of Pregnancy Act, 1971 (Amended in 2002), s. 2(4) and 4, and Medical Termination of Pregnancy Rules, 2003, Rule 8

[19] .Medical Termination of Pregnancy Regulations, 2003, Regulation 4(5).

[20] .Medical Termination of Pregnancy Regulations, 2003, Regulation 5.

[21] .Medical Termination of Pregnancy Regulations, 2003, Regulation 4(2).

[22] .Medical Termination of Pregnancy Regulations, 2003, Regulations 4(2) and 4(4).

[23] . Code of Ethics Regulations, 2002 available at

http://www.mciindia.org/RulesandRegulations/CodeofMedicalEthicsRegulations2002.aspx .

[24] . Code of Ethics Regulations, 2002 Chapter 2, Section 2.2.

[25] .Ethical Guidelines for Biomedical Research on Human Subjects. (2006) Indian Council of Medical Research New Delhi.

[26] . Informed Consent Process, Ethical Guidelines for Biomedical ResearchonHuman Subjects (2006). Indian Council of Medical Research New Delhi.P. 21.

[27] . Statement of Specific Principles for Human Genetics Research, Ethical Guidelines for Biomedical ResearchonHuman Subjects (2000) . Indian Council of Medical Research New Delhi.P. 62.

[28] . General Ethical Issues. Ethical Guidelines for Biomedical ResearchonHuman Subjects (2006). Indian Council of Medical Research New Delhi.P. 29.

[29] . Statement of Specific Principles for Epidemiological Studies, Ethical Guidelines for Biomedical ResearchonHuman Subjects (2000) . Indian Council of Medical Research New Delhi P. 56.

[30] . Statement of General Principles, Principle IV and Essential Information on Confidentiality for Prospective Research Participants, Ethical Guidelines for Biomedical ResearchonHuman Subjects (2006). Indian Council of Medical Research New Delhi.P. 29.

[31] . The IRDA (Third Party Administrators - Health Services) Regulations 2001, (2001), Chapter 5. Section 2.

[32] . The IRDA (Sharing Of Database for Distribution of Insurance Products) Regulations 2010.

[33] . The IRDA (Sharing Of Database For Distribution Of Insurance Products) Regulations 2010.

[34] . The IRDA (Sharing Of Database For Distribution Of Insurance Products) Regulations 2010

[35] . List of TPAs Updated as on 19th December, 2011, Insurance Regulatory and Development Authority (2011), http://www.irda.gov.in/ADMINCMS/cms/NormalData_Layout.aspx?page=PageNo646 (last visited Dec 19, 2011).

[36] . The IRDA, Guideline on Outsourcing of Activities by Insurance Companies, (2011).

[37] . The IRDA, Guideline on Outsourcing of Activities by Insurance Companies, (2011), Section 9.11. P. 8.

[38] .The Epidemic Diseases Act, 1897.

[39] .The Epidemic Diseases Act, 1897. s. 2.1.

[40] .The Epidemic Diseases Act, 1897, s. 2.2(b).

[41] . The National Policy for Persons with Disabilities, 2006, Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995, Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Rules, 1996.

[42] . Research, National Policy for Persons with Disabilities, 1993.

[43] . Survey of Disabled Persons in India. (December 2003) National Sample Survey Organization. Ministry of Statistics and Programme Implementation. Government of India.

[44] .Persons With Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act. 1995, Section 35.

[45]. Research. National Policy for Persons with Disabilities, 2003.

[46]. http://www.lawyerscollective.org/files/Anti%20rights%20practices%20in%20Targetted%20Interventions.pdf

[47]. http://www.lawyerscollective.org/files/Anti%20rights%20practices%20in%20Targetted%20Interventions.pdf

[48]. Aneka, Karnataka Sexual Minorities Forum. (2011)“Chasing Numbers, Betraying People: Relooking at HIV Services in Karnataka”, p.22.

[49]. Aneka, Karnataka Sexual Minorities Forum. (2011)“Chasing Numbers, Betraying People: Relooking at HIV Services in Karnataka”, p.16.

[50]. Aneka, Karnataka Sexual Minorities Forum. (2011)“Chasing Numbers, Betraying People: Relooking at HIV Services in Karnataka”, p.16.

[51]. Aneka, Karnataka Sexual Minorities Forum. (2011)“Chasing Numbers, Betraying People: Relooking at HIV Services in Karnataka”, p.14.

[52]. http://www.hivaidsonline.in/index.php/HIV-Human-Rights/legal-issues-that-arise-in-the-hiv-context.html

[53]. Chakrapani et al, (2008) ‘HIV Testing Barriers and Facilitators among Populations at-risk in Chennai, India’, INP, p 12.

[54]. Aneka, Karnataka Sexual Minorities Forum. (2011)“Chasing Numbers, Betraying People: Relooking at HIV Services in Karnataka”, p.24.

[55] .http://www.indiankanoon.org/doc/570038/

[56] .http://www.indiankanoon.org/doc/570038/

[57] .http://www.indiankanoon.org/doc/680703/

[58] . No person accused of any offence shall be compelled to be a witness against himself’, (the 'right to silence').

[59] . http://indiankanoon.org/doc/338008/

[60] . http://www.hrdc.net/sahrdc/hrfeatures/HRF205.pdf

[61] . AIR 1992 SC 392.

[62] . 96 (2002) DLT 354.

[63] .AIR 2000 A.P 156.

[64] .http://indiankanoon.org/doc/382721/

[65] .http://indiankanoon.org/doc/859256/

[66] .See Sections 24, 37, 38 and 39 of The Prisons Act, 1894 (Central Act 9 of 1894) Rules 583 to 653 (Chapter XXXV) and Rules 1007 to 1014 (Chapter LVII) of Andhra Pradesh Prisons Rules, 1979

[67] .Section 10-A,17(4) ,19(2) Immoral Traffic (Prevention) Act 1956

[68] .http://www.indiankanoon.org/doc/1309207/

[69] . http://ec.europa.eu/justice/data-protection/document/review2012/com_2012_11_en.pdf

[70] . Article 33, Proposal for a REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL

on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) < http://ec.europa.eu/justice/data-protection/document/review2012/com_2012_11_en.pdf> [Accessed on 14^th May, 2014]

[71] .Article 4 (Definition of “Data Subject’s Consent”), Article 7, Proposal for a REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL

[72] . Article 17, “Safeguarding Privacy in a Connected World – A European Data Protection Framework for the 21st

Century” COM(2012) 9 final. Based on, Article 12(b), EU Directive 95/46/EC – The Data Protection Directive at <http://www.dataprotection.ie/docs/EU-Directive-95-46-EC-Chapter-2/93.htm> [Accessed on 14^th May, 2014]

[73] . Article 81, Proposal for a REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL

[74] .Article 83, Proposal for a REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL

[75] . Health Maintainence and Organization Act 1973, Notes and Brief Reports available at http://www.ssa.gov/policy/docs/ssb/v37n3/v37n3p35.pdf [Accessed on 14th May 2014].

[76] . Health Insurance Portability and Accountability Act, 1996 available at http://www.hhs.gov/ocr/privacy/hipaa/administrative/statute/hipaastatutepdf.pdf [Accessed on 14th May 2014]

[77] . Illinois Alliance for Health Innovation plan available at http://www2.illinois.gov/gov/healthcarereform/Documents/Alliance/Alliance%20011614.pdf [Accessed on 14^th May 2014]

[78] . The Privacy Act 1988 available at http://www.comlaw.gov.au/Series/C2004A03712 [Accessed on 14th May 2014]

[79] . Schedule 1, Privacy Act 1988 [Accessed on 14^th May 2014]

[80] .Section 27(e), Privacy Act 1988 [Accessed on 14^th May 2014]

[81] . Guidance on Certificates of Confidentiality, Office of Human Research Protections, U.S Department of Health and Human Services available at http://www.hhs.gov/ohrp/policy/certconf.pdf [Accessed on 14^th May, 2014].

For more details visit https://cis-india.org/internet-governance/blog/privacy-in-healthcare-policy-guide

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The​ ​Fundamental​ ​Right​ ​to​ ​Privacy - ​Part​ ​II:​ Structure

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The​ ​Fundamental​ ​Right​ ​to​ ​Privacy - Part​ ​III:​ Scope

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The Fundamental Right to Privacy - Part I: Sources

The Fundamental Right to Privacy - Part II: Structure

The Fundamental Right to Privacy - Part III: Scope