Centre for Internet and Society

Indian net service providers too play censorship tricks

praskrishna — 2013-02-13T04:20:53Z

The study by a Canadian university has found that some major Indian ISPs have deployed web-censorship and filtering technology.

The article by T Ramachandran was published in the Hindu on February 9, 2013. Sunil Abraham is quoted.

Your internet service provider (ISP) could be blocking some content. A study conducted by a Canadian university has found that some major Indian ISPs have deployed web-censorship and filtering technology widely used in China and some West Asian countries.

The findings, published on January 15, were the result of a search for censorship software and hardware on public networks like those operated by ISPs.

A research team at Citizen Lab, an interdisciplinary laboratory based at the Munk School of Global Affairs, University of Toronto, found a software-hardware combo package called PacketShaper being used in many parts of the world, including India.

The study identified the presence of four PacketShaper installations on the networks of three major ISPs in India during the period of study in late 2012. These ISPs had been earlier “implicated in filtering to some degree,” the report said.

The deployment of such traffic management technologies by ISPs could threaten privacy, freedom of expression and competition, said Sunil Abraham, Executive Director of the Bangalore-based NGO, Centre for Internet and Society.

He said tools like PacketShaper could be used by ISPs for two types of censorship —“to block entire websites or choke traffic on certain services or destinations in a highly granular fashion.”

The U.S.-based producers of the technology, Blue Coat Systems, are quite open about the product features on the company’s website. They say it could be used to control and weed out undesirable content. It could also be used to slow down or speed up the operation of programmes and content flow to achieve the goals set by the operators of the networks.

Transparency is the key

Technology experts said such products could be used to exercise legitimate control over the internet traffic and prioritise the use of bandwidth and resources, if used ethically.

“If done in a transparent manner that does not discriminate against different actors within a class it does benefit the collective interest of the ISP’s clients. However, it could also be used to engage in hidden censorship against legitimate speech and also for anti-competitive behaviour,” said Mr. Abraham.

The study focussed on countries where concerns exist over “compliance with international human rights law, legal due process, freedom of speech, surveillance, and censorship.”

For more details visit https://cis-india.org/news/the-hindu-feb-9-2013-t-ramachandran-indian-net-service-providers-too-play-censorship-tricks

Indian mobiles go quiet amid SMS curbs

praskrishna — 2012-08-27T07:15:01Z

India’s 900m-plus mobile telephones have fallen unusually quiet since Saturday, when the government curbed text and multimedia messages for 15 days in an attempt to dispel panic among north-easterners fearing attacks from angry Muslims.

This article written by Victor Mallet in New Delhi and James Crabtree in Mumbai was published in Financial Times on August 21, 2012. Additional reporting by Jyotsna Singh in New Delhi. Pranesh Prakash is quoted.

The order limiting the number of SMS and MMS messages to five a day from each pre-paid account – which comprise 97 per cent of the market – has disrupted personal communications and threatens to squeeze the revenues of the mobile operating companies.

The government has also urged social media websites including Facebook and Twitter to remove “inflammatory” content it said had helped spread rumours that caused an exodus of migrants from some cities last week. Access to 245 web pages containing doctored videos and images had been blocked, the government claimed, and the relevant sites told to take the pages down.

Indians send more than a billion text messages a day, although it is not clear how many people have been affected by the restrictions or how many of the messages are mass mailings.

Akshat Dwivedi, 20, an undergraduate student at Delhi University, said the restrictions were “a stupid idea”.

“How can the government take away something that has become a basic, fundamental need today?” he said. “The ban has affected mostly students who use pre-paid connections because pre-paid connections are cheaper and more affordable for students like us. The ban has hugely disrupted our life. There are many people who rely on text messages because you can’t always call everybody.”

Civil rights activists wary of censorship accept that the ban may have been necessary to ease ethnic and religious tensions.

“There is the fear that the state will exercise inordinate powers,” said Akila Shivdas, a civil and consumer rights activist. “But regulation and state control are two different things … This is an opportunity to look at regulation seriously.”

India’s mobile industry earned about $20bn in revenue last year, of which 15-18 per cent was from data services, according to the Cellular Operators Association of India, a trade body. This suggests operators are set to suffer a loss of about $133m for the 15-day period, according to COAI figures.

“When we are going through the trauma of increased costs, being challenged on revenues does not help,” said Rajan Matthew, COAI director-general. “The government’s heart is in the right place in trying to address this issue ... But when we are fighting for every nickel and dime, this loss is not a small amount.”

Other analysts cautioned that the likely revenue impact would be much smaller, noting that most customers bought pre-paid SMS packages. “I’m not saying there will be no loss, but it will not be dramatic”, said Rohit Chordia, a telecoms analyst at Kotak, a Mumbai-based brokerage.

Industry sources and analysts also questioned the government’s decision to impose an extended nationwide ban, rather than experimenting with more limited short-term restrictions targeted to particular trouble spots.

“Some kind of limitation on communication was a reasonable step, but restricting everyone to just five per day I don’t think is reasonable at all,” said Pranesh Prakash, programme manager at the Centre for Internet and Society, a Bangalore-based think tank.

Thousands of north-easterners – physically similar to the Bodo people who have been fighting Muslim migrants over land and political power in Assam – fled from cities such as Bangalore and Hyderabad last week after threats of violence sent by SMS.

Muslims in Mumbai had previously been inflamed by media messages purportedly showing brutality towards their fellow followers of Islam, though the Indian government said some pictures were doctored and had been uploaded from Pakistan.

Events in Bangalore, said Pavan Duggan, a lawyer specialising in IT issues, were “a classic case of mobile cyberterrorism”. He backed the government’s measures despite concerns about censorship. “Obviously there are some rumblings, but these are still small murmurs because everyone is very clear that the national interest will come over [mobile] revenues.”

For more details visit https://cis-india.org/news/www-ft-com-aug-21-2012-victor-mallet-james-crabtree-indian-mobiles-go-quiet-amid-sms-curb

Indian Internet Lawsuit Puts Spotlight on Freedom of Expression

praskrishna — 2012-01-19T08:59:15Z

In India, Internet giants such as Google and Facebook are fighting a lawsuit after the government authorized their prosecution for online content on their sites deemed to be offensive. The case has put the spotlight on free speech in the world’s largest democracy.

The criminal lawsuit filed by the editor of New Delhi-based Urdu weekly Akbari accuses 21 Internet companies of violating Indian law. Vinay Rai alleged that online material on their websites has the potential to incite religious conflict.

Rai said his colleagues brought to his attention images of Prophet Muhammad which could offend Muslims. He cited other images and text which could hurt sentiments of Hindus and Christians. Rai wants Internet companies to screen content before it is posted.

Google and Facebook have asked the Delhi High Court to dismiss the case against them. In an appeal, they said it is impossible to filter all content or stop individuals from posting material online.

Editor Rai filed the case after the government indicated its approval for the prosecution. The official go-ahead came weeks after the government also raised a similar demand.

Voluntary framework

Telecommunications Minister Kapil Sibal told Internet company representatives to come up with a voluntary framework to keep offensive material off the net. After confronting them with photos and material derogatory of Indian Prime Minister Manmohan Singh and Congress Party leader Sonia Gandhi, he said the companies had not cooperated.

Both the court case and the government’s demands have stoked fears of net censorship in the world’s largest democracy.

Advocacy groups say the dispute between authorities and websites began simmering last year when India tightened laws to block content which could be deemed offensive. Citizens and officials can ask sites to block objectionable material and failure to comply within 36 hours can attract penalties or imprisonment of up to seven years.

Sunil Abraham, with the Center for Internet and Society in India, said these rules have the potential to curtail debate and discussion on the net.

“These limits are vague. They allow for all sorts of subjective tests by private parties and we predicted they would have a chilling effect on freedom of expression online," Abraham said. "Policy in India has been headed in a very worrisome direction."

Abraham pointed out that one of his organization’s recent studies indicates that, faced with the threat of stiff penalties, most service providers removed content when asked to do so, even when it was not offensive or controversial.

Free media?

The government insists its objective is not to encroach on the fundamental right of free speech guaranteed by India’s democratic constitution. The clarification came from Minister Kapil Sibal after his meetings with Internet companies last month.

"This government does not believe in censorship," noted Sibal. "This government does not believe in either directly or indirectly interfering in the freedom of the press, and we have demonstrated that time and again."

India does have a vibrant free media and Internet access is largely free, unlike in China. But in a country with a history of religious violence, authorities have long tussled with the dilemma of balancing free speech with the need to not inflame sentiments among religious groups. India was one of the first countries to ban Salman Rushdie’s “The Satanic Verses.”

Other books and articles have also faced bans. Many are challenged in courts and several have been overturned. Now the focus is on the Internet and questions are being raised about whether the web should or can be policed.

Online freedom

In a remark widely quoted in the domestic media, a judge hearing the case had warned websites that like China, India might be compelled to block some of them if they did not create means to curb material seen as offensive.

However, Abraham from the Center of Internet and Society hopes that, as the latest case navigates its way through Indian courts, online freedom will come up the winner.

"I think the executive in India has always been very conservative in freedom of expression. It is usually the courts in India that protect freedom of expression, the precedent," Abraham said. "So we are every hopeful that the current case is in the appropriate venue, and we are confident that, as in the past, the judiciary in India will stand on the side of freedom of expression."

With 100 million people surfing the web, India has the world’s third largest number of Internet users after China and the United States.

Published in the Voice of America on 19 January 2012. Sunil Abraham is quoted in this.

For more details visit https://cis-india.org/news/indian-internet-lawsuit-puts-spotlight-on-freedom-of-expression

Indian govt blocks 40 smut sites, forgets to give reason

praskrishna — 2013-07-01T09:04:26Z

Don't mind us, we're just censoring your content for you...

The article by Phil Muncaster was published in "The Register" on June 27, 2013. Sunil Abraham is quoted.

The Indian government has ordered ISPs to block 39 smut flick web sites hosted outside the country without giving any explanation, stoking further fears of online censorship by the back door.

Most of the sites are web forums and so allow for the uploading of naughty images and URLs where smut-seekers can download their grumble flicks, according to Times of India.

However, the sites claim to operate under the 18 USC 2257 rule, meaning actors are (supposedly) over 18 years of age, and there is apparently no indication from the Department of Telecom's order why ISPs are being asked to comply.

The message greeting web users who try to visit a blocked site now reads as follows:

This website has been blocked until further notice either pursuant to court orders or on the directions issued by the Department of Telecommunications.

While the law, updated in 2011, does forbid production, transmission and sharing of smutty content in India - therefore requiring internet cafes, for example, to block such content - there is no ban on consumption, especially from sites hosted outside India.

Sunil Abraham, director of Indian not-for-profit the Centre for Internet and Society, told ToI that the government is probably interpreting the law to serve its own ends, and that its ISP order “is a clear overreach”.

The Union government has certainly been quick in the past to order blocks on any content deemed inappropriate.

Facebook and Google were forced to remove “objectionable content” from their Indian sites last year after complaints it was offensive to Muslims, Hindus and Christians.

The government was also one of many across the globe to force Google to block notorious YouTube video Innocence of Muslims.

A controversial anti-piracy ruling last June, meanwhile, led to a clumsy, large-scale block on a number of legitimate sites in the country – drawing the ire of hacktivist group Anonymous.

The government also closed hundreds of sites and social media accounts in August last year in a bid to prevent the escalation of sectarian violence across the country.

In fact, the number of content removal requests received by Google increased by 90 per cent from July-December 2012 compared with the previous six months.

For these reasons, India only enjoys “Partly Free” status, according to the Freedom on the Net 2012 report from not-for-profit Freedom House.

For more details visit https://cis-india.org/news/the-register-phil-muncaster-june-27-2013-indian-govt-blocks-40-smut-sites-forgets-to-give-reason

Indian Government still blocks 20+ websites – Indian Censorship on Internet

praskrishna — 2015-01-03T03:47:16Z

Indian Government has blocked 20+ major websites to counter ISIS propaganda. The government has removed blocking of github.com, vimeo.com and other 10+ websites blocked till December 31, 2014.

The article was published in the Times of Assam on January 2, 2015. Pranesh Prakash is quoted.

A confidential department of telecom order – dated December 17, 2014 – instructing all internet service licensees to block the websites appeared online on Wednesday.

When contacted to verify the news, Dr Gulshan Rai – Director of the Indian Computer Emergency Response Team (CERT-In) – told, the directions had been issued to internet service providers following a Mumbai Additional Chief metropolitan magistrate’s November order directing the government’s Department of Electronics and Information Technology (DeitY) to implement the same.

Pranesh Prakash – Policy Director at Bengaluru-based Center for Internet and Society – questioned the lack of transparency around the practice of blocking websites under the Indian law. “Qn for govt: Why does the law require secrecy of web blocking orders when it doesn’t allow such secrecy for books, films? #GoIBlocks,” he tweeted, adding, “The 69A Rules don’t allow for transparency, accountability, time-limits on blocks, etc. So easily misused by govt. + courts + individuals.” The websites were blocked under section 69 A of the IT Act, 2000 and the IT (Procedure and sdafeguards for Blocking of Access of Information by Public) rules, 2009.

Currently, the Supreme Court is in the middle of hearing a clutch of petitions challenging several IT Act provisions, including blocking and takedown of websites.

For more details visit https://cis-india.org/internet-governance/news/times-of-assam-january-2-2015-indian-govt-still-blocks-websites-india-censorship-on-internet

Indian government orders ISPs to block 857 porn websites

pranesh — 2015-09-13T08:18:33Z

The Indian government has ordered a large number of porn websites to be blocked, creating an uproar among users and civil rights groups in the country.

The blog post by John Ribeiro was originally published by IDG News Service and mirrored on PC World website on August 2, 2015.

The Department of Telecommunications has issued orders for the blocking of 857 websites serving pornography, said two persons familiar with the matter, who declined to be named.

Section 69 (A) of India’s Information Technology Act allows the government to order blocking of public access to websites and other information through computer resources, though this section appears to be designed to be invoked when a threat is perceived to the sovereignty and integrity of India, security of the state, friendly relations with foreign states or public order.

“The government cannot on its own block private access to pornography under current statutes,” said Pranesh Prakash, policy director of the Centre for Internet and Society in Bangalore. “Parliament has not authorized the government to ban porn on its own.”

“However, courts have in the past ordered specific websites to be blocked for specific offences such as defamation, though as far as I know not for obscenity,” Prakash added.

Viewing pornography privately is not a crime in the country, though its sale and distribution is an offense.

Some porn websites were still accessible through certain Internet service providers on Monday, as some ISPs took some time to implement the order. “All the 857 websites will be blocked by all ISPs today,” said a source in the ISP industry, who requested anonymity. “As licensees we have to follow the orders.”

The government could not be immediately reached for comment.

Reports of the blocks created a furore among Internet users in the country, who criticized the move on Reddit, Twitter and other social media.

India’s Supreme Court struck down in March as unconstitutional an Internet law that provided for the arrest of people sending online messages considered offensive or menacing. But it upheld Section 69 (A) in that same ruling, which it described as a “narrowly drawn provision” limited to a few subjects.

In a public interest lawsuit on the blocking of pornography, the Supreme Court last month declined to issue an interim order that would block porn websites at the request of the private litigant, according to a report.

For more details visit https://cis-india.org/internet-governance/news/idg-news-service-august-2-2015-indian-govt-orders-isps-to-block-857-porn-websites

Indian government defends Internet blocking

praskrishna — 2012-08-28T10:07:50Z

India on Friday defended itself against accusations of heavy-handed online censorship, saying it had been successful in blocking content blamed for fuelling ethnic tensions.

Published by AFP on August 23, 2012. Pranesh Prakash is quoted.

The government over the past week has ordered Internet service providers to block 309 webpages, images and links on sites including Facebook, Twitter, Wikipedia, news channel ABC of Australia and Qatar-based Al-Jazeera.

The orders were an effort to halt the spread of "hateful" material and rumours that Muslims planned to attack students and workers who have migrated from the northeast region to live in Bangalore and other southern cities.

"We have met with success. These pages were a threat to India's national security and we demanded their immediate deletion," Kuldeep Singh Dhatwalia, a spokesman for India's home ministry, told AFP.

"Spreading rumours to encourage violence or cause tension will not be tolerated. The idea is not to restrict communication."

The government has blamed Internet activity for fanning fears that resulted in tens of thousands of migrants fleeing back to the northeast last week from Bangalore and elsewhere.

But Twitter users, legal experts and analysts criticised the government's approach, which appeared to have resulted in only partial blocking of material, much of which was still accessible.

"The officials who are trusted with this don't know the law or modern technology well enough," Pranesh Prakash, programme manager at the Centre for Internet and Society research group, told AFP.

"I hope that this fiasco shows the folly of excessive censorship and encourages the government to make better use of social networks and technology to reach out to people."

Among the blocked content were photographs by AFP and other news agencies from Myanmar in the British Daily Telegraph, a parody Twitter account pretending to be from Prime Minister Manmohan Singh and dozens of YouTube videos.

ABC issued a statement saying it was "surprised by the action" after content on its website about unrest in Myanmar between Muslims and Buddhists was included on the blocking list.

India's Home Minister Sushil Kumar Shinde insisted in a statement the government was "only taking strict action against those accounts or people which are causing damage or spreading rumours."

Shinde added that the government sought to block the Myanmar online photos because they were "disturbing the atmosphere here in India."

The government said photographs of clashes in Myanmar were circulating on the Internet with fake captions claiming the scenes were from the northeastern Indian state of Assam, where 80 people have died in recent ethnic violence.

Vivek Sood, senior Supreme Court lawyer and an author on Internet legalisation, called the government's step "a gross abuse of power."

"It's completely illegal under the Indian IT Act," he told The Economic Times.

Indian journalist Kanchan Gupta, who is often critical of the government, had his Twitter account targeted by a government blocking order in a move he called a "political vendetta".

Al Jazeera webpages on the blocking list, including a report on the exodus from Bangalore, appeared unaffected by the government orders, the channel's Delhi bureau chief Anmol Saxena told AFP.

Ministers earlier complained they had not received cooperation from websites and social network groups.

The government on Thursday said Twitter had agreed to remove six fake accounts parodying Prime Minister Singh.

The prime minister's office issued a statement on Friday quoting Twitter that they have "removed the reported profiles from circulation due to violation of our Terms of Service regarding impersonation".

United States State Department spokeswoman Victoria Nuland said as India "seeks to preserve security, we are urging them also to take into account the importance of freedom of expression in the online world".

The above was carried in the following places as well:

The National (August 25, 2012)
MSN News (August 24, 2012)
StarAfrica.com (August 24, 2012)
Jakarta Globe (August 24, 2012)

For more details visit https://cis-india.org/news/afp-com-aug-23-2012-indian-govt-defends-internet-blocking

Indian Court Strikes Down Section of Law Punishing Offensive Posts

praskrishna — 2015-03-26T15:40:06Z

The Indian Supreme Court on Tuesday struck down a section of a law that allowed the authorities to jail people for offensive online posts, in a judgment that was regarded as a landmark ruling on free speech in India.

The blog post by Nida Najar and Suhasini Raj was published on the website of NDTV on March 25, 2015. Sunil Abraham gave his inputs.

The law stipulated that a person could be jailed for up to three years for any communication online that was, among other things, "grossly offensive," "menacing" or "false," and for the purpose of causing "annoyance," "inconvenience" or "injury." The provisions, which led to highly publicized arrests in recent years, had been roundly criticised by legal experts who called them vague and argued that they had been used in some cases to stifle dissent.

Calling the wording so vague that "virtually any opinion on any subject would be covered by it," the court said "if it is to withstand the test of constitutionality, the chilling effect on free speech would be total."

Sunil Abraham, the executive director of the Center for Internet & Society, which is based in Bangalore, called the decision "amazing."
"It is in continuation of a great tradition in India: that of apex courts consistently, over the years, protecting the citizens of India from violations of human rights," he said.

India is considered by some to be one of the world's most freewheeling democracies, but the law reflected the ambivalence with which Indian officials have sometimes treated freedom of expression, occasionally citing the Constitution's allowance of "reasonable restrictions" on free speech in order to ban books, movies and other material about subjects like sex, politics and religion.

The government recently blocked the screening in India of the BBC documentary "India's Daughter," about the Delhi gang rape in 2012 that made international news.

The law, the Information Technology (Amendment) Act, was passed by parliament shortly after the three-day terrorist attacks on Mumbai in 2008. It granted the authorities more expansive powers to monitor electronic communications for reasons of national security. That section was not a part of the court case.

In the past, critics have been particularly worried that the section of the law that was struck down was ripe for misuse at the hands of police officials often beholden to political parties.

Last week, a young man in the northern Indian state of Uttar Pradesh became one of the latest people to be arrested under the law when the police said he incorrectly attributed a polarizing statement to the lawmaker Azam Khan on Facebook.

Other highly publicized cases include the arrest in 2012 of a professor accused of sharing cartoons mocking the chief minister of West Bengal state on Facebook and the arrest of two young women after one shared a Facebook post criticizing the virtual shutdown of Mumbai following the death of a revered right-wing political leader there. The professor is still contesting his case in court, while the case against the two young women was dropped in 2013, according to the Press Trust of India.

In a separate part of the Supreme Court judgment, the justices made it harder to force websites to take down content, although a legal expert said it remained to be seen how much of an impediment the ruling would be to blocking content.

For more details visit https://cis-india.org/internet-governance/news/ndtv-nida-najar-and-suhasini-raj-march-25-2015-indian-court-strikes-down-section-of-law-punishing-offensive-posts

India: The New Front Line in the Global Struggle for Internet Freedom

praskrishna — 2012-06-18T07:10:21Z

The government tussles with Internet freedom activists in the world's largest democracy.

This article was published in the Atlantic on June 7, 2012

This Saturday, Indian Internet freedom advocates are planning to stage a nation-wide protest against what they see as their government's increasingly restrictive regulation of the Internet. An amorphous alliance of concerned citizens and activist hackers intend to use the streets and the Internet itself to make their opposition felt.

Over the last year, as Americans were focused on the domestic debates surrounding the Stop Online Piracy Act (SOPA) and the Protect Intellectual Property Act (PIPA), or on the more brazen displays of online censorship by mainstays of Internet restriction like China, Iran and Pakistan, India was rapidly emerging as a key battleground in the worldwide struggle for Internet freedom.

The confrontation escalated in April 2011, when the Ministry of Communications and Information Technology introduced sweeping new rules regulating the nature of material that Internet companies could host online. In response, civil liberties groups, Internet freedom supporters, and a growing assembly of online activist hackers have been fighting back, initiating street protests, organizing online petitions, and launching -- under the banner of the "Anonymous" hacker group -- a torrent of distributed denial of service (DDoS) attacks against Indian government and industry web sites.

The April 2011 rules, an update to India's Information Technology Act (IT Act) of 2000 (amended in 2008), popularly known as the "intermediary guidelines," instruct online "intermediaries" -- companies that provide Internet access, host online content, websites, or search services -- to remove, within 36 hours, any material deemed to be "grossly harmful, harassing, blasphemous," "ethnically objectionable," or "disparaging" by any Internet user who submits a formal objection letter to that intermediary. Under the guidelines, any resident of India can compel Google, at the risk of criminal and/or civil liability, to remove content from its site that the resident finds politically, religiously, or otherwise "objectionable."

Information Technology Minister Kapil Sibal -- the intermediary guidelines' most important government evangelist, and the head of the agency responsible for administering the guidelines -- even instructed Internet companies to go one step further and start pre-screening content for removal before it was flagged by concerned users. This requires companies like Facebook, in effect, to determine what material might offend its users and thus violate Indian law, and then remove it from the website. With over 100 million Internet users in India, no company could possibly monitor all its content through human intervention alone; web companies would have to set up filters and other mechanisms to take down potentially objectionable content more or less automatically.

India's constitution, in large part crafted in response to the modern country's harrowing history of religious and communal violence, allows for "reasonable restrictions" on free speech. Indian officials have at times banned certain books, movies, or other materials touching on such sensitive subjects as religion and caste.

Left with little choice but to comply or risk legal action, Google, Yahoo!, and other Internet companies acquiesced and began pulling down webpages after receiving requests to do so. Yet many companies refused to remove all the content requested, prompting Mufti Aijaz Arshad Qasm, an Islamic scholar, and journalist Vinay Rai, respectively, to file civil and criminal suits against 22 of the largest Internet companies operating in India. The targets, including Google, Yahoo!, Facebook, and Microsoft, were accused of failing to remove material deemed to be offensive to the Prophet Mohammed, Jesus, several Hindu gods and goddesses, and various political leaders.

The companies have had some success in the litigation: Google India, Yahoo!, and Microsoft have all been dropped from the civil case after the court heard preliminary arguments; the Delhi High Court recently dismissed Microsoft from the criminal case. Otherwise, both cases are still ongoing.

India has taken its Internet regulation internationally, asking the United States government to ensure that India-specific objectionable content is removed from sites such as Facebook, Google, and YouTube, and suggesting that these companies should be asked to relocate their servers to India in to order better to regulate the content locally.

The Indian government's state-centric view of Internet regulation and governance is also clear in their approach to international governance. Citing the need for more governmental input in the Internet's development and what happens online, India formally proposed the creation of the Committee for Internet Related Policies (CIRP) at the 2011 United Nations General Assembly. The CIRP would be an entirely new multilateral UN body responsible for coordinating virtually all Internet governance functions, including multilateral treaties.

To be fair, some Indians see these as efforts not to impose censorship but to allow a greater degree of Indian and international control over a system considered by many in India and elsewhere to be under the thumb of the U.S. government.

Yet some Internet experts in both India and the West are criticizing the CIRP proposal as part of "thinly masked efforts to control or shape the Internet," as one Indian official put it. They warn that a state-centric system of Internet governance could lead to serious restrictions on the type of information available online, and damage the Internet's potential for innovation.

India's Internet freedom advocates are straining to keep up with the rapid pace of the last year. But, now, they're gathering some steam. Online petitions against the intermediary guidelines, the IT Act, and censorship in India in general have appeared on Change.org and Facebook; protest videos are popping up on Youtube. The Centre for Internet and Society, a web-focused think tank, released an extensive report highlighting the intermediary guidelines' effects on freedom online. The Internet Democracy Project organized a day-long training program on freedom of expression and censorship for bloggers entitled "Make Blog not War." FreeSoftware Movement Karnataka organized a protest of hundreds of students in Bangalore, India's IT hub. And Save Your Voice activists held a sit in outside Delhi's Jantar Mantar monument to pressure lawmakers.

Yet, not all the opposition has been so civil. Hackers, operating under the umbrella of the techno-libertarian hacker community, "Anonymous," are waging their own, less lawful fight against the government as well as the Internet companies that have, in their view, too readily complied with the government's censorship demands.

On May 17, Anonymous hackers attacked a number of Indian government websites, including the Indian Supreme Court, the Reserve Bank of India, the ruling Congress Party and its coalition partners, as well as the opposition Bhartiya Janata Party (BJP), making them all inaccessible for several hours.

Moreover, just this past week, Anonymous broke into the websites and servers of a number of Internet Service Providers, including Reliance Communications, seemingly to punish them for complying with government orders to block file-sharing hosts such as Pirate Bay and Vimeo. Once in the ISPs' servers, the hackers accessed their lists of blocked sites -- which they then distributed to media outlets. They also redirected people who tried to reach Reliance's site to an Anonymous protest page.

Building on the momentum of these attacks, and on the anti-censorship outrage growing across India, Anonymous has called for a national day of protest in 11 Indian cities this Saturday, and an additional series online attacks against government and industry websites. The occupy-style protests -- which Anonymous insists will be non-violent -- are to include awareness campaigns on Facebook and other social networking sites. Protesters are being asked to don the Guy Fawkes mask, a symbol now associated with Anonymous, among other protest movements, both in the streets and on their Facebook profiles.

It's unclear how much support the June 9 protest will receive, or how serious the planned Anonymous attacks with be, but given the attention that the announcement has attracted in the Indian media, it seems likely that people will at least be paying attention. And even if this weekend the protest fails to attract the type of large and vocal response protest organizers are hoping it will, that it's come so far is an indication that neither side looks ready to back down.

Still, the government has given some small signs recently that it is reconsidering its position on the "intermediary guidelines," if not on Internet regulation more generally. Information Technology Minister Sibal, under pressure from the political opposition and after Parliament Member P. Rajeeve tabled a motion to seek rescission of the new rules, indicated that he would reconsider his previous positions, and the government has agreed to reexamine the rules.

This is an encouraging sign, although it's unlikely that any government action will come in time to forestall this weekend's protests. But even if the intermediary guidelines are ultimately rescinded, India will likely continue its soul-searching on how it deals with the Internet.

As the world's largest democracy and a model for much of the developing world, and with an Internet population anticipated to surpass that of the United States in the next few years, India is an important, maybe the most important, test case for the future of Internet freedom globally. Should India continue down a course of restriction, other nations eager to restrict online speech could see precedent to impose their own technical and political barriers to free expression online. It would be a tragic irony if India, as one of the developing world's greatest beneficiaries of the information revolution, ended up curbing those same free flows of information and ideas.

For more details visit https://cis-india.org/news/india-the-new-front-line-in-the-global-struggle-for-internet-freedom

India: Social Media Censorship to Contain ‘Cyber-Terrorism'?

praskrishna — 2012-08-27T03:36:37Z

This is the second post in the 2-part series about the perceived role of social media in the wake of the Assam clashes that spilled across the country and threatened to upset the nation's peace.

Written by Aparna Ray. This post was published in GlobalVoices on August 24, 2012. Pranesh Prakash's analysis is quoted in this. The first post can be found here.

As the Indian government sought to block bulk SMS, MMS, webpages and specific social media urls, justifying its step as an attempt to control viral rumor-mongering and “cyber-terrorism”, there was a lot of discussion on the mainstream media (MSM) about how social media was fast becoming a “double-edged sword” and how the recent events brought out the “mischief potential of social media in full play“. These MSM opinions, some of which offered tacit support the idea of reigning in social media, did not go unnoticed by netizens. For example, Media Crooks asked:

So what’s with the rant against the Twitterati and social media by these media celebs?

Blogger Amrit Hallan at Writing Cave wondered if the MSM had an underlying motive for creating a hype around the ‘dangers' of social media. He wrote:

People in the mainstream media have always been at loggerheads with the free spirit of social networking websites that empowers everybody to express opinions and spread ideas…(they) have been gleefully recommending the curtailment (of social media). Social networking and blogging continuously make their job hard. The moment they try to spread some misinformation, it is countered by Twitter or blogs with factually correct information, often posted by people close to the ground.

Tweets too expressed similar concerns and sentiments:

Priya James (@james_priya): I think by now, MSM coverage volumes of 'social media terrorism' has now surpassed even their basic coverage of Assam situation!

Gaurav Sabnis (@gauravsabnis): Politician-MSM nexus in India so blatantly clear with blame for NE rumors laid squarely at social media's doors.

Rajeev Nagpal (@rajeevnagpal): In #India the #MSM can't tolerate any one challenging their hold. No wonder they support censoring social media #HandsOffTwitter

Things have been moving very quickly. The ISPs have been sent official communication to block webpages and twitter handles, including those ofsome journalists plus fake profiles created with the purpose of lampooning the Indian Prime Minister. Curiously, the Pakistani blogger Faraz Ahmed Siddiqui, who was the first to break the news about the morphed photos being used to incite communal tensions, also came under the ambit of censorship and his post was inaccessible on some ISPs.

AEIdeas, a blog from the American Enterprise Institute commented on the issue:

The Indian government ought to have given Mr. Siddiqui a medal for his investigative work. Instead it has blocked his post.

Social media users in India have been following the government actions closely and there is muchdebate and discussion about whether the crack down on social media is censorship of free speech in the guise of rumor control.

Some have termed the government's action as Orwellian/dystopian. Others have seen merit in the government's ‘intent' to curb inflammatory content but have been disappointed with the ineffective way the government went about the task - acting as “Net nannies” and “blocking communications, curbing speech, and banning websites”.

At CIS India, Pranesh Prakash did an analysis of the social media content blocked in India since August 18, 2012. Here are the results:

Strong reactions are pouring in on Twitter via trending hashtags such as #GOIBlocks, #IndiaBlocks,#Emergency2012 etc. [There is some debate over the use of the word ‘Emergency' and the attempt to draw parallels between the present block and the state of emergency of 1975, which saw suspension of civil liberties and persecution of journalists in the name of battling threat to national security].

Indian Rebellion (@reBel1857): today they r blocking ur twitter account, tomorrow ur bank account and then will lock u in ur home … #GOIBlocks #Emergency2012

Pranesh Prakash (@pranesh_prakash): If you oppose #censorship, more power to you! I do too. But calling this #Emergency2012 is ridiculous! #IndiaBlocks #netfreedom

Madhavan Narayanan @madversity): Social media is a modern challenge and a modern opportunity. Government attempts to police it smacks of outdated feudal style #GOIblocks

Raheel Khursheed(@Raheelk): Everything ██ is █████ ████ ████ fine ███ █ ████ love. ████ █████ the ███ UPA ███ ████ Government ██ #GOIBlocks #Twitter

Sunanda Vashisht (@sunandavashisht): First they ignored us, then they argued with us, then they blocked us #emergency2012

Babar (@6a6ar): The only thing left for us to do is block all media and Govt. handles in protest. Let's start a #VirtualRevolution #IndiaBlocks

Abhijit Majumdar (@abhijitmajumder): Govt of #India is just testing #socialmedia waters by blocking spoof PMO accounts. Prepare for greater censorship on #Twitter and #Facebook

Amit Agarwal (@labnol): The Indian govt can force ISPs to block individual Twitter profiles but everything will still be available through web apps like Tweetdeck

Humour and sarcasm too weren't in short supply. For example:

Mahesh Murthy (@maheshmurthy): Now that Govt has solved North East crisis by limiting SMS, it will fight malnutrition by banning food pics on Instagram

Kalyan Varadarajan (@itzkallyhere): My nose blocked. But I didn't poke my nose in Govt matters! My nose isnt a handle. Damn! #GOI

Ramesh Srivats (@rameshsrivats): I've a few SMSs to spare from today's quota. If you mail me recipient's number, message & a cheque, I can send an SMS for you.#BusinessIdea

However, not everyone is amused. Amrit Hallan asks:

Are we going to follow the footsteps of Pakistan and China and turn into a Blockistan? No matter how much it makes some of the English-speaking mainstream journalists happy, blocking isn’t possible, at least sustained blocking. The Internet has empowered the silent majority and there is going to be a big backlash if the government, or another agency tries to take this power back. In what form this backlash is going to manifest? It remains to be seen.

In a guest post on Trak.In, blogger Prasant Naidu suggests how the government could use social media positively. He says:

instead of banning social media, the government can use it in its favor controlling the crisis of NE. The virality feature that our politicians are scared of can be used for killing rumors. Can’t the government get in touch with Facebook and Google India to find out ways to use social media in a better way? Can’t the Government start a social media campaign to “Save NE and Save India”?

Twitter is one of the tools that the government can use. A brilliant example is how Nirupama Rao, India’s Foreign Secretary used Twitter during the evacuation of Indians at the time of the Libyan crisis.

Social Media is not rocket science; it is about communicating with humans and for that you need to have the will to evolve and change. Banning social networks is not a solution to combat rumors but it is a half backed measure to cover the lid on the growing tensions.

The government, on it's part, issued social media guidelines to be followed by government agencies. It remains to be seen how the situation develops on the ground and what impact the current stand-off between government and social media has on cyber-control policies in the days to come.

For more details visit https://cis-india.org/news/global-voices-online-org-aparna-ray-aug-24-2012india-social-media-censorship-to-contain-cyber-terrorism

India: obscene pics of gods require massive human censorship of Google, Facebook

praskrishna — 2012-01-17T09:46:25Z

It's hardly the sort of Internet policy statement one hopes to hear from judges in major democracies. "Like China, we can block all such websites [who don't comply]," Justice Suresh Cait told Facebook and Google lawyers in India yesterday. "But let us not go to that situation."

No, let's not. But it's what the government wants if Internet companies won't start screening and censoring all user-generated material on social network and user-generated content sites. And they'd better do their screening by hand, not with machines.

The New York Times reported last December that India's Telecommunications and Human Resources Development Minister, Kapil Sibal, has been battling hard with Internet companies on pre-emptive screening and censorship.

About six weeks ago, Mr. Sibal called legal representatives from the top Internet service providers and Facebook into his New Delhi office, said one of the executives who was briefed on the meeting.

At the meeting, Mr. Sibal showed attendees a Facebook page that maligned the Congress Party’s president, Sonia Gandhi. “This is unacceptable,” he told attendees, the executive said, and he asked them to find a way to monitor what is posted on their sites.

In the second meeting with the same executives in late November, Mr. Sibal told them that he expected them to use human beings to screen content, not technology, the executive said.

The Internet companies insist that they can't possibly pre-screen everything that goes up. If something truly is illegal under local laws, they are generally willing to take it down when a court rules.

The main concern is obscenity (though criticism of government officials appears to touch a sore spot, too); in the current case against Facebook, Google, and others, the obscenity involves pictures of gods, goddesses, and Mohammed.

"At present it's obscene images of Gods and Goddesses, tomorrow it can be an image of someone in your family posted online. There has to be some control," Justice Cait said at yesterday's hearing. He allowed the case against the Internet companies to proceed.

Who's pressing for the court case? A journalist. NDTV has a new interview with him, in which the man presses for quick action. (Note: the actual interview portion is not in English.)

Can we censor dissent while we're at it?

Between January and June 2011, India requested that Google remove 358 bits of content by filing 68 different complaints. One was from Google Maps (for "national security"); almost every other was from YouTube, social network Orkut, and Google's Blogger platform. Almost none came with a court order.

"We received requests from state and local law enforcement agencies to remove YouTube videos that displayed protests against social leaders or used offensive language in reference to religious leaders," Google explained.

"We declined the majority of these requests and only locally restricted videos that appeared to violate local laws prohibiting speech that could incite enmity between communities. In addition, we received a request from a local law enforcement agency to remove 236 communities and profiles from Orkut that were critical of a local politician. We did not comply with this request."

This is hardly an inspiring track record. While in public the companies are criticized for obscenity, Google's most recent records show only 3 requests to remove pornographic material. Government criticism and defamation were actually the two largest categories of requested material.

As the Financial Times "beyondbrics" blog notes, the Internet companies are coming under increasing attack for content they host, despite the vagueness of the demands for censorship. For instance, "Last month, a lower court had ordered the sites to remove all 'anti-social' or 'anti-religious' content by February 6. As Sunil Abraham, executive director of the Bangalore-based Centre for Internet & Society, told beyondbrics last month, it’s difficult to establish exactly what is anti-religious: for example, the Hindu profession of belief in multiple gods is blasphemous to Muslims, Christians and Jews."

Photograph by Diganta Talukdar

The blog post by Nate Anderson was published in ars technica on 14 January 2012

For more details visit https://cis-india.org/news/obsecene-pics-of-gods-require-massive-human-censorship

India’s Supreme Court strikes down law that led to Facebook arrests

praskrishna — 2015-03-27T00:29:08Z

India’s Supreme Court on Tuesday struck down a provision of a law that made it illegal to spread “offensive messages” on electronic devices and resulted in arrests over posts on Facebook and other social media.

The article by Annie Gowen was published in Washington Post on March 24, 2015. Sunil Abraham is quoted.

In a decision hailed as a victory for free speech, Judge Rohinton Fali Nariman ruled that Section 66A of the Information Technology Act was unconstitutional, writing that the vaguely worded legislation had wrongly swept up innocent people and had a “chilling” effect on free speech in the world’s most populous democracy.

“Section 66A is cast so widely that virtually any opinion on any subject would be covered by it,” the judge wrote. “If it is to withstand the test of constitutionality, the chilling effect on free speech would be total.”

India passed the Information Technology Act in 2000, and an amendment that went into effect in 2009 gave authorities broad powers to arrest those who post content deemed “grossly offensive” or false. The offense was punishable by up to three years in jail and a fine.

Sunil Abraham, the executive director of the Centre for Internet and Society in Bangalore, said that the provision was originally intended to protect citizens from electronic spam but that it was used much more broadly.

“Politicians who didn’t like what people were saying about them used it to crack down on online criticism,” he said.

The section has resulted in more than 20 high-profile arrests, including that of a professor who posted an unflattering cartoon of a state political leader and an artist who drew cartoons lampooning the government and Parliament.

The most well-known was the case of two young women arrested in the western town of Palghar after one of them posted a comment on Facebook that said Mumbai should not have been shut down for the funeral of a famous conservative leader. A friend who merely “liked” the post also was arrested. After much outcry, the two were released on bail and the charges eventually dropped.

The case of the “Palghar Girls” inspired a young law student, Shreya Singhal, to take on the law. Singhal became the chief petitioner for the case, joined by other free speech advocates and an Indian information technology firm.

[When — and where — posting the wrong thing to Facebook can get you arrested]

“It’s a big victory,” Singhal said after the ruling. “The Internet is so far-reaching and so many people use it now, it’s very important for us to protect this right.”

In addition, Singhal and other petitioners had argued that a section of the Information Technology Act that allowed the government to block Web sites containing questionable material also was unconstitutional. The court disagreed, however, saying there was a sufficient review process in place to avoid misuse.

Free speech is enshrined in the Indian constitution but has its limits. Books and movies are often banned or censored out of consideration for the sentiments of religious and minority groups.

Last year, a conservative Hindu group persuaded Penguin India to withdraw a book on Hinduism by Wendy Doniger, a professor of religion at the University of Chicago, from the Indian market. And, more recently, the government halted the planned television debut of a documentary on a 2012 gang rape called “India’s Daughter.”

[India blocks film about 2012 New Delhi rape case]

The government, whose attorney had argued in court that the legislature was in the best position to understand the needs of the people, also welcomed the decision.

“The government is committed to free speech. India is a democratic country, and free flow of ideas should be respected. We do not seek to curtail any rights,” said Ravi Shankar Prasad, the minister of communications and information technology. He cautioned, however, that social media users and platforms should show self-restraint.

In recent years, other nations also have sharply increased monitoring of and crackdowns on Web posts perceived as insulting.

Across the Persian Gulf Arab states, dozens of activists have been arrested for social media posts considered insulting to the countries’ rulers or damaging to the national image. In January 2014, an American national was allowed to leave the United Arab Emirates after serving more than eight months in prison for posting a YouTube video spoofing the UAE’s youth culture.

Brian Murphy in Washington contributed to this report. Picture: (Indranil Mukherjee/AFP/Getty Images)

For more details visit https://cis-india.org/internet-governance/news/washington-post-annie-gowen-march-24-2015-indias-sc-strikes-down-law-that-led-to-fb-arrests

India’s Supreme Court strikes down law that led to arrests over Facebook posts

praskrishna — 2015-03-26T01:49:54Z

Judge rules that section of the information technology law was unconstitutional, had wrongly swept up innocent people and had a ‘chilling’ effect on free speech.

The article by Annie Gowen was published in 'The Star.com' on March 25, 2015. Sunil Abraham is quoted.

The Supreme Court in India struck down a section of its country’s information technology act Tuesday that had made it illegal to spread “offensive messages” on electronic devices and resulted in arrests over posts on Facebook and other social media.

Supreme Court Judge Rohinton Fali Nariman wrote in the ruling that the section of the law, known as 66A, was unconstitutional, saying the vaguely worded legislation had wrongly swept up innocent people and had a “chilling” effect on free speech in the world’s most populous democracy.

India had first passed its Information Technology Act in 2000, but stricter provisions were added in 2008 and ratified in 2009 that gave police sweeping authority to arrest citizens for their personal posts on social media, a crime punishable for up to three years in jail and a fine.

Sunil Abraham, the executive director of the Centre for Internet and Society in Bangalore, said the section was originally intended to protect citizens from electronic spam, but it did not turn out that way.

“Politicians who didn’t like what people were saying about them used it to crack down on online criticism,” he said.

In the end, there were more than 20 high-profile arrests, including a professor who posted an unflattering cartoon of a state political leader and another artist who drew a set of cartoons lampooning the government and Parliament.

The most well-known was the case of two young women arrested in the western town of Palghar after one of them posted a comment on Facebook that argued the city of Mumbai should not have been shut down for the funeral of a famous conservative leader. A friend, who merely “liked” the post, was also arrested. After much outcry, the two were released on bail and the charges eventually dropped.

The case of the “Palghar Girls” inspired a young law student, Shreya Singhal, to take on the government’s law. Singhal became the chief petitioner for the case, along with other free speech advocates and an Indian information technology firm.

“It’s a big victory,” Singhal said after the ruling. “The Internet is so far-reaching and so many people use it now, it’s very important for us to protect this right.”

Singhal and other petitioners had also argued that another section of India’s technology act that allowed the government to block websites containing questionable material were also unconstitutional, but the court disagreed, saying there was a sufficient review process in place to avoid misuse.

Free speech in India is enshrined in the country’s constitution but has its limits. Books and movies are often banned or censored out of consideration for religious and minority groups.

In 2014, a conservative Hindu group persuaded Penguin India to withdraw a book about Hinduism by Wendy Doniger, a professor of religion at the University of Chicago, from the Indian market. And more recently, the government of India blocked a planned television debut of a documentary film on a 2012 gang rape case, India’s Daughter.

For more details visit https://cis-india.org/internet-governance/news/the-star-march-25-2015-annie-gowen-indias-supreme-court-strikes-down-law-that-led-to-arrests-over-facebook-posts

India’s record on internet shutdown gets bleaker; now blocked in 2 NE states

Admin — 2019-12-15T05:51:20Z

India reported over 100 internet shutdown in 2018, according to an annual study of Freedom House, a US-based non-profit research organization.

The article was published in the Hindustan Times on December 11, 2019. Pranesh Prakash was quoted.

The internet shutdown on Tuesday in Arunachal Pradesh and Tripura amid spiraling protests against the Citizenship (Amendment) Bill in the Northeast is the latest in a series of such shutdowns across India, which topped the list of countries that resorted to such measures in 2018.

India reported over 100 internet shutdown in 2018, according to an annual study of Freedom House, a US-based non-profit research organization. The study on the internet and digital media freedom was conducted in over 65 countries, which cover 87% of the world’s internet users

Police and administrative authorities have cited protests and other security reasons to routinely snap the internet in India.

The Centre promulgated the Temporary Suspension of Telecom Services (Public Emergency or Public Safety) Rules, 2017, under the Indian Telegraph Act, 1885, in August 2017 for legal sanction to the shutdowns.

As per the rules, Union home ministry secretary or secretaries of state home departments can order temporary suspension of the internet. An internet suspension order has to be taken up for review within five days.

Prior to 2017, authorities could shut down the internet under Section 144 of the Code of Criminal Procedure (CrPC), which empowers an executive magistrate to prohibit an assembly of over four people.

Section 5 (2) of the Telegraph Act, 1855, allowed the government to prevent transmission of any telegraphic message during a public emergency or in the interest of public safety.

The Kashmir Valley has remained under an internet shutdown since August 4. The shutdown was imposed hours ahead of the nullification of the Constitution’s Article 370 that gave Jammu and Kashmir special status.

Internet and phone lines were snapped ahead of Republic Day celebrations in 2010 in one of the first reported shutdowns in the Valley. Kashmir also holds the record for the longest shutdown when the internet was snapped for 133 days after the killing of Hizbul Mujahideen militant Burhan Wani in July 2016. The current shutdown, with 122 days and counting, is the second-longest.

The 100-day blackout in Darjeeling during the Gorkha agitation in 2016 is the third-longest internet shutdown in India.

Ahead of the verdict in the Ram Janmabhoomi-Babri Masjid title suit last month, the internet was shut down in parts of Maharashtra, Rajasthan, Haryana and Uttar Pradesh. The internet was shut down for three days in Gujarat during the agitation for a quota in jobs and educational institutes for the Patidar community in 2015.

As per the Software Freedom Law Centre, which provides free legal services to protect Free and Open Source Software, the total number of shutdowns in Indian since 2012 is more than 359. As per the tracker -- internetshutdowns.in -- which records such instances from newspaper clippings -- there have been 89 internet shutdowns in 2019, 134 in 2018, and 79 in 2017.

“As a part of this project, we track incidents of Internet shutdowns across India in an attempt to draw attention to the troubling trend of disconnecting access to Internet services, for reasons ranging from curbing unrest to preventing cheating in an examination,” it states as part of its purpose.

In September this year, the Kerala High Court held that access to the internet is a fundamental right. According to Pranesh Prakash of the Centre for Internet Society, the shutdowns are largely unlawful.

“David Kaye, the UN special rapporteur on the right to freedom of opinion and expression, has condemned the shutdowns and noted that the principles of proportionality and necessity should be adhered to in case of shutdowns. Yet, there have been several instances where lives have been lost in Kashmir due to the lockdown,” he said.

For more details visit https://cis-india.org/internet-governance/news/hindustan-times-december-11-2019-indias-record-on-internet-shutdown-gets-bleaker

India’s post-truth society

swaraj — 2018-09-12T12:16:31Z

The proliferation of lies and manipulative content supplies an ever-willing state a pretext to step up surveillance.

The op-ed was published in Hindu Businessline on September 7, 2018.

After a set of rumours spread over WhatsApp triggered a series of lynchings across the country, the government recently took the interesting step of placing the responsibility for this violence on WhatsApp. This is especially noteworthy because the party in power, as well as many other political parties, have taken to campaigning over social media, including using WhatsApp groups in a major way to spread their agenda and propaganda.

After all, a simple tweet or message could be shared thousands of times and make its way across the country several times, before the next day’s newspaper is out. Nonetheless, while the use of social media has led to a lot of misinformation and deliberately polarising ‘news’, it has also helped contribute to remarkable acts of altruism and community, as seen during the recent Kerala floods.

While the government has taken a seemingly techno-determinist view by placing responsibility on WhatsApp, the duality of very visible uses of social media has led to others viewing WhatsApp and other internet platforms more as a tool, at the mercy of the user. However, as historian Melvin Kranzberg noted, “technology is neither good nor bad; nor is it neutral”. And while the role of political and private parties in spreading polarising views should be rigorously investigated, it is also true that these internet platforms are creating new and sometimes damaging structural changes to how our society functions. A few prominent issues are listed below:

Fragmentation of public sphere

Jurgen Habermas, noted sociologist, conceptualised the Public Sphere as being “a network for communicating information and points of view, where the streams of communication are, in the process, filtered and synthesised in such a way that they coalesce into bundles of topically specified public opinions”.

To a large extent, the traditional gatekeepers of information flow, such as radio, TV and mainstream newspapers, performed functions enabling a public sphere. For example, if a truth-claim about an issue of national relevance was to be made, it would need to get an editor’s approval.

In case there was a counter claim, that too would have to pass an editorial check. Today however, nearly anybody can become a publisher of information online, and if it catches the right ‘influencer’s attention, it could spread far wider and far quicker than it would’ve in traditional media. While this does have the huge positive of giving space to more diverse viewpoints, it also comes with two significant downsides.

First, that it gives a sense of ‘personal space’ to public speech. An ordinary person would think a few times, do some research, and perhaps practice a speech before giving it before 10,000 people. An ordinary person would also think for perhaps five seconds before putting out a tweet on the very same topic, despite now having a potentially global audience.

Second, by having messages sent directly to your hand-held device, rather than open for anyone to fact-check and counter, there is less transparency and accountability for those who send polarising material and misinformation. How can a mistaken and polarising view be countered, if one doesn’t even know it is being made? And if it can’t be countered, how can its spread by contained?

The attention market

Not only is that earlier conception of public sphere being fragmented, these new networked public spheres are also owned by giant corporations. This means that these public spheres where critical discourse is being shaped and spread, are actually governed by advertisement-financed global conglomerates. In a world of information overflow, and privately owned, ad-financed public spheres, the new unit of currency is attention.

It is in the direct interest of the Facebooks and Googles of the world, to capture user attention as long as possible, regardless of what type of activity that encourages. It goes without saying that neither the ‘mundane and ordinary’, nor the ‘nuanced and detailed’ capture people’s attention nearly as well as the sensational and exciting.

Nearly as addicting, studies show, are the headlines and viewpoints which confirm people’s biases. Fed by algorithms that understand the human desire to ‘fit in’, people are lowered into echo chambers where like-minded people find each other and continually validate each other. When people with extremist views are guided to each other by these algorithms, they not only gather validation, but also now use these platforms to confidently air their views — thus normalising what was earlier considered extreme. Needless to say, internet platforms are becoming richer in the process.

Censorship by obfuscation

Censorship in the attention economy, no longer requires blocking of views or interrupting the transmission of information. Rather, it is sufficient to drown out relevant information in an ocean of other information. Fact checking news sites face this problem. Regardless of how often they fact-check speeches by politicians, only a minuscule percentage of the original audience comes to know about, much less care about the corrections.

Additionally, repeated attacks (when baseless) on credibility of news sources causes confusion about which sources are trustworthy. In her extremely insightful book “Twitter and Tear Gas”, Prof Zeynep Tufekci rightly points out that rather than traditional censorship, powerful entities today, (often States) focus on overwhelming people with information, producing distractions, and deliberately causing confusion, fear and doubt. Facts, often don’t matter since the goal is not to be right, but to cause enough confusion and doubt to displace narratives that are problematic to these powers.

Viewpoints from members of groups that have been historically oppressed, are especially harangued. And those who are oppressed tend to have less time, energy and emotional resources to continuously deal with online harassment, especially when their identities are known and this harassment can very easily spill over to the physical world.

Conclusion

Habermas saw the ideal public sphere as one that is free of lies, distortions, manipulations and misinformation. Needless to say, this is a far cry from our reality today, with all of the above available in unhealthy doses. It will take tremendous effort to fix these issues, and it is certainly no longer sufficient for internet platforms to claim they are neutral messengers. Further, whether the systemic changes are understood or not, if they are not addressed, they will continue to create and expand fissures in society, giving the state valid cause for intervening through backdoors, surveillance, and censorship, all actions that states have historically been happy to do!

For more details visit https://cis-india.org/internet-governance/blog/hindu-businessline-swaraj-paul-barooah-september-7-2018-indias-post-truth-society