Centre for Internet and Society

GST - A Barrier to Human Rights for Persons with Disabilities

nirmita — 2017-06-25T14:15:05Z

The Centre of Internet & Society made a submission on the Goods and Services Tax (GST) which will be coming into play from July 2017 onwards. In this blog post Nirmita Narasimhan assesses the impact of GST on persons with disabilities.


Logo of Shuttleworth Foundation above

The GST Acts - Central Goods and Services Tax Act, Integrated Goods and Services Tax Act and the Union Territory Goods and Services Tax Act passed on 12 April 2017 and the subsequent notification of the Revised GST Rate for Certain Goods on 11th June 2017 have serious and severe implications on basic rights and freedoms for persons with disabilities, hindering them from living independently and pursuing education, and employment. This note outlines the impact of the GST measures as well as recommendations to ensure that the rights of persons with disabilities are not compromised.

Problem Statement

As per the 2011 census, India has over 21 million people with disabilities which is around 2.17% of the population. Persons with disabilities face many hurdles in education and employment which is reflected in the low effective literacy rate of 59%, far below the national level of 74.04% as well as a low work participation rate at 36.3%.[1]

Lower levels of literacy and employment in turn imply lower income levels for this group. Thus, additional support through policy, financial and operational measures is required to help persons with disabilities participate fully in the economy. The new GST rules however, seek to impose tax on assistive technologies and goods and services which are essential for the advancement of persons with disabilities, hampering their mobility and ability to participate in education and employment thus further compounding the disadvantages already faced by this group.

Main Concerns

The specific GST provisions that negatively impact persons with disabilities include:

5% GST on Braille typewriters, Braille paper, Braille watches and Braillers (originally set to 18% for typewriters and 12% for Braille paper and watches and reduced after protests from organizations like the National Centre for Promotion of Employment of Disabled People (NCPEDP), the Disability Rights Organisations Forum (DROF), and various regional groups)[2]
12% GST on Orthopaedic appliances, including crutches, surgical belts and trusses; splints and other fracture appliances; artificial parts of the body; hearing aids and other appliances which are worn or carried, or implanted in the body, to compensate for a defect or disability. Hearing aids have also been listed under the list of goods with nil taxes, which is contradictory.
18% GST on motor vehicles for persons with disabilities.
Braille books are exempt from the tax while other Braille implements are not.
IT software, consulting and support services, online text, audio and video, software downloads etc. have all been classified but no GST rate has been quoted, which implies that they are taxed at 18%. This means software like screen readers, assistive software for persons with cognitive disabilities, online text etc. which are essential aspects of communications and information access for persons with disabilities will also be taxed at 18%, which will severely hamper their ability to communicate and even carry out daily tasks.

GST – Hampering Accessibility and Inclusion

Under the existing tax regime, many of these goods have traditionally been exempt from indirect taxes such as VAT, excise and customs. Even with the exemptions, assistive technologies have not been affordable. However, with the addition of GST, the situation becomes even more dire. For instance, according to India Today, the current market price for a Braille typewriter is about INR 34,000[3], or over 20 times higher than the monthly income of an impoverished urban Indian. Even with the new 5 percent GST (a reduction from the previous 18 percent), this would work out to INR 35,700. Given that 29.5 percent of the total population of India remained below the poverty line in 2011-12 and had a monthly per capita consumption of less than INR 972 in rural areas and INR 1407 in urban areas, [4] assistive technology would be prohibitively expensive even for the average Indian, let alone persons with disabilities.

GST – Discriminatory against Persons with Disabilities

The proposed GST on assistive technology is not only detrimental to the use of assistive technology, it discriminates against the right to equality of persons with disabilities.

Tools necessary for people pursuing their livelihood, such as agricultural implements and hand tools such as spades, shovels, mattocks, etc. used in agriculture, horticulture and forestry are exempt from any tax. However, assistive technologies which are just as vital for the education and livelihood of persons with disabilities, have been included in the list of items taxed under GST. While the Government of India’s move to protect the livelihood of agricultural workers is commendable, it needs to equally protect the right to livelihood of persons with disabilities who are working - 31% of whom are in the agricultural sector and will suffer from the imposition of GST.

GST – Impacting Mobility

The proposed GST on motor vehicles for persons with disabilities also impacts their right to mobility as per Article 41(2) of the Persons with Disabilities Act which calls for the government of India to “promote the personal mobility of persons with disabilities at affordable cost” through measures including incentives and concessions. The imposition of such a high tax on car purchases by persons with disabilities is in direct contravention of this.

Legal Framework

The proposed GST implementation and tax on products and services that are critical for persons with disabilities to pursue independence, literacy and employment with dignity runs counter to both national and international law to which India is a signatory.

Article 38 of the Constitution of India also requires the government to minimize inequalities in income, status, facilities and opportunities among individuals and groups of people.

The Rights of Persons with Disabilities Act 2016, enjoin the government to utilise the capacity of persons with disabilities by providing appropriate environment (Art 3(2) ) and take necessary steps to ensure reasonable accommodation for persons with disabilities (Art 3(5)).

The UN Convention on the Rights of Persons with Disabilities, which India has signed and ratified, calls on nations to promote the development and adoption of assistive technologies and devices for persons with disabilities, again “giving priority to technologies at an affordable cost.” (Article 4 (g)). Additional provisions include:

Art 4 – General Obligations asks states parties to take into account the protection and promotion of the human rights of persons with disabilities in all policies and programmes;
Art 5 (3) - asks States Parties to take all appropriate steps to ensure that reasonable accommodation is provided
Article 20 also requires nations to facilitate access to mobility aids, assistive technologies and other intermediaries, and requires that they be made available at affordable cost.
Art 24 on Education enjoins States parties to ensure persons with disabilities have access to inclusive education, that reasonable accommodation is provided and use of Braille, alternative modes and formats is facilitated
Art 27 on Work and employment required nations to protect the rights of persons with disabilities, on an equal basis with others, to just and favourable conditions of work
Art 29 on participation in political and public life advocates the creation of an environment that enables persons with disabilities to participate fully and effectively in the conduct of public affairs

International Practices

While developed countries do levy some tax on assistive technology and devices used by persons with disabilities, these are typically lower than the general rates. Countries in the EU levy lower VAT rates on medical equipment for persons with disabilities [5] for instance 6% in Belgium and 3% in Luxembourg. However, a point to be noted here is that the literacy and employment rates for persons with disabilities in these countries are much higher than in India, where the low literacy and work participation mean that even low levels of taxation on assistive technology make items prohibitively expensive.

An alternative approach more suitable in the Indian context, is that followed by developing countries such as Brazil and the Philippines. In Brazil, which has around 16 million [6] persons with disabilities, the import and sale of assistive technologies such as wheelchairs, Braille machines, calculators with voice synthesizers and hearing aids are exempt from major federal taxes. In addition, persons with disabilities wishing to buy a car also enjoy exemptions from several federal and municipal taxes. [7] In the Philippines, where 1.57 % of the population [8] have some form of disability, the Republic Act 9442[9] guarantees a 20 per cent discount for persons with disabilities and also provides assistance for education. Discounted goods and services include:

Restaurants, hotels and other recreation centers
Theaters, concert halls, carnivals, and other cultural and leisure centers
The purchase of medicines from drugstores
Medical, diagnostic and laboratory fees
Medical and dental service, including doctors’ fees
Domestic air and sea travel
Public railways, skyways, and bus fare

In addition to this, Republic Act 10754 [10] adds an exemption from the 12 percent VAT for persons with disabilities as well. Both of these represent a significant discount.

Conclusion

We fully concur with the representations made by different organisations working for persons with disabilities in India seeking a complete roll back of GST for persons with disabilities. India has in the past, refrained from taxing the disabled deliberately, keeping in mind their particular needs and circumstances and nothing has changed in the past few years to warrant this move. Persons with disabilities remain below the poverty line, without access to information, resources and the ability to enjoy even their basic human rights to live a life of freedom, independence, dignity, inclusion and participation. It is unconscionable to place such articles of basic need such as crutches and wheel chairs without which a person cannot even move on the same level as other goods. Certainly these are more basic than other items such as glass bangles or kajal which are not subject to GST or semi-precious stones which are taxed at a very minimum.
Rolling back GST would be in accordance with national and international legal commitment. India cannot place itself on the same level as countries in the EU for taxing the disabled; we do not have the same infrastructure and resources which these countries have made available for their disabled citizens, nor the social security measures which they offer. They are better placed in terms of development and progress of the disabled, with regard to education, employment and daily living. We cannot impose 18% tax on vehicles for the disabled while we are not providing them with a completely functional accessible transport network, accessible roads and a barrier-free environment. A very small percentage of persons with disabilities in India is actually living a full and complete life with access to resources and aids, an imposition of tax will further minimise chances of progress in the years to come of empowerment and emancipation of persons with disabilities. India has been a thought leader in the field of disability internationally in terms of its policies and served as an inspiration to countries around us. We were one of the earliest countries to sign and ratify the UNCRPD, as well as the first country to ratify the Marrakesh Treaty more recently in 2014. We do not lack in spirit, however do not always follow up with action. The roll back on GST would be an appropriate move in line with our commitment to enable human rights for persons with disabilities and empower them with the use of technology and other tools and resources.
Specified exemptions for use of assistive technologies- Technology has proven a source of tremendous empowerment to persons with disabilities. Given that most ICTs are to be taxed at 18%, we strongly urge the government to specifically exclude all ICTs and downloaded software and content which are intended for persons with disabilities from tax. By imposing tax on an enabling technology, it would be tantamount to imposing tax on a sensory organ, i.e., by imposing tax on a hearing aid or screen reader, which would enable a deaf person to hear/ a blind person to read, it would be like imposing tax on ears or eyes. We hence strongly urge the government to reconsider the present move and set right the error which has been committed by subjecting goods and services for persons with disabilities to tax. We recommend review, complete roll back and explicit exemption on all goods and services for persons with disabilities from the purview of GST.

23 June, 2017

[1]. http://www.censusindia.gov.in/2011census/population_enumeration.html

[2]. http://www.thehindu.com/todays-paper/tp-national/tp-otherstates/drag-seeks-rollback-of-gst-ondisability-aids/article19123085.ece

[3]. http://indiatoday.intoday.in/story/gst-goods-and-services-tax-arun-jaitley-narendra-modi-disabledbraille/1/967920.html

[4]. http://planningcommission.nic.in/reports/genrep/pov_rep0707.pdf

[5]. http://ec.europa.eu/taxation_customs/sites/taxation/files/resources/documents/taxation/vat/how_vat_ works/rates/vat_rates_en.pdf

[6]. https://www.disabled-world.com/news/south-america/

[7]. http://thebrazilbusiness.com/article/tax-reduction-for-people-with-disabilities

[8]. https://psa.gov.ph/content/persons-disability-philippines-results-2010-census

[9]. http://www.ncda.gov.ph/disability-laws/republic-acts/republic-act-9442/

[10]. http://www.ncda.gov.ph/disability-laws/implementing-rules-and-regulations-irr/irr-of-ra-10754-anact-expanding-the-benefits-and-privileges-of-persons-with-disability-pwd/

For more details visit https://cis-india.org/accessibility/blog/gst-a-barrier-to-human-rights-for-persons-with-disabilities

Groundbreaking disability rights activist Javed Abidi dies at 53

Ambika Tandon — 2018-03-06T14:42:47Z

The Centre for Internet & Society (CIS) expresses profound regret at the demise of Mr. Javed Abidi, a groundbreaking disability rights activist.

As Director of the National Centre for Promotion of Employment for Disabled People (NCPEDP), he was instrumental in bringing issues pertaining to various disabilities under an umbrella organisation, and ensuring greater visibility in mainstream media. He labored to make educational resources, employment opportunities and public spaces more accessible for PwDs across barriers of class and gender.

A noted voice in the field of disability rights, Abidi contributed immensely to shifting the conversation around disability from a welfarist and paternalistic approach to one that was grounded in rights and freedoms over the past two decades. He worked at the intersection of civil society and government, and under his aegis, the NCPEDP played a key role in the passing and implementation of the landmark Rights for Persons with Disabilities Act, 2018.

Dr. Nirmita Narasimhan, Senior Fellow and formerly Policy Director at the CIS, says, “I met Mr. Javed Abidi when we started CIS way back in 2008. At that time I was completely overwhelmed by his personality and totally in awe of him and his work. This feeling only grew over the last decade. We first worked on pushing the National Policy on Universal Electronics Accessibility. He also supported our right to read campaign and spread the word about our copyright work. Over the years, he supported and promoted our work on multiple issues, and included us in key discussions amongst the disability leadership in India.”

As part of his work with CIS, he advocated for greater legislative rights and institutional support through measures such as universally accessible government data and services in the digital space, and affordable aid technology. Dr. Narsimhan continued, “He looked to CIS as an ally and expert in ICT accessibility and always ensured that we were included in discussions on this topic in government committees and outside. At a personal level, I feel privileged that he took a keen interest in my work.” A central concern within this work was to highlight the intersection of disability with poverty, gender disparity, lack of education, and social stigma.

“The fire and passion in his work, his fearlessness in advocating for what he believed was right, the sheer strength of his personality and mind, his systematic and meticulous approach towards any issue all served as important learning points for me. He made me feel proud to be an Indian and working for the rights of persons with disabilities in India. He has truly touched the lives of millions of people in a way which very few people have done in their lifetime. I hope that we continue and expand our work in digital accessibility and contribute to making his vision of an inclusive India a reality,” concluded Dr. Narsimhan.

For more details visit https://cis-india.org/accessibility/blog/groundbreaking-disability-rights-activist-javed-abidi-dies-at-53

Government websites: Access denied to special users

sachia — 2011-04-02T16:17:22Z

Article by L. Subramani in the Deccan Herald, 8 December 2008

The homepages of 23 government agencies have been identified as inaccessible to special users, the city-based Centre for Internet and Society has found.

The organisation carried out an automated test using software tools, on websites of agencies like the National Informatics Centre, Lok Sabha, Rajya Sabha, Ministry of Social Justice and Empowerment, Ministry of HRD etc, the majority of which have failed to meet even the basic access criteria laid down in the guidelines of Worldwide Web Consortium (W3C).

“Except for the Reserve Bank of India and CMC Vellore, all the sites don't even meet priority 1 of WCAG (W3C Access Guidelines), which would ensure availability of text for non-text elements (images) and other graphical contents that can't be read out by screen reader software,” said Nirmita Narasimhan, who carried out the tests at CIS. She mentioned that all of the websites failed in priority 2 and 3 of the guidelines.

“Despite being one of the most important sites for persons with disability, the homepage of the Ministry of Social Justice and Empowerment - which contains documents and important government schemes for persons with disability - has completely failed to meet the accessibility criteria.

This is not only against the spirit of laws that guarantee freedom of information, but also contradicts the government's own policy of making websites accessible to persons with disability,” she added.

Handbook

Nirmita pointed out that the Right To Information handbook - an important reference for persons with disability, demanding information from government and private organisations - has been provided in an inaccessible document format.

She echoed the common contention that persons with disability are deprived of one of the most important aspects of modern technology, despite being empowered by technologies like screen readers and speech recognition software.

The information, coming soon after the International Day for Persons with Disabilities was observed, raises question marks over the government's commitment to break barriers, and its genuineness in creating an accessible society as per the Persons with Disability act (1995) and the United Nations Convention for the Rights of Persons with Disability, to which it has been one of the early signatories.

Ganesh Prasad, Director (Systems and Process) at Samarthanam Trust for the Disabled described the test results as ‘not surprising, but certainly disappointing.’

“Given the urban conditions, visiting a place in person has become one of the most difficult things for persons with disability,” Prasad said.

Priority 1 of the guidelines calls for text descriptions of images or alternative pages with text contents, while priority 2 asks for the turning off of auto refresh and other deprecated features of W3C technologies, and recommends semantic information of the page for persons with disability to instantly know the contents.

-----

Read the article on the Deccan Herald website here.

For more details visit https://cis-india.org/news/government-websites-access-denied-to-special-users

Government of Madhya Pradesh initiates ICT Accessibility in Public Communication

nirmita — 2013-01-31T10:17:13Z

The Centre for Internet and Society, joined hands with Daisy Forum of India member Arushi in Bhopal to submit a request for a notification mandating that all communication by the Government of Madhya Pradesh should be accessible to persons with disabilities.

Specifically, it was requested that the government ensure that all websites are WCAG 2.0 compliant, that Unicode font is used for all regional language content and that content should be in accessible formats such as Daisy and E-pub. The submission can be found by clicking here.

In January 2013, the Government of Madhya Pradesh issued a notification in Hindi (scanned PDF version of the notification here) requesting all departments to comply with WCAG 2.0 and use Unicode font. The five page notification goes into detail regarding the need for these standards. We welcome this move by the Government of Madhya Pradesh and appreciate the efforts of Arushi in taking up this issue. We are happy to be associated with this initiative.

Click to read the original notification received from the Government of Madhya Pradesh (Image files in Zip folder, size 5.3 MB).

For more details visit https://cis-india.org/accessibility/blog/govt-of-mp-initiates-ict-accessibility-in-public

Google's Optical Character Recognition Software Now Works with All South Asian Languages

subha — 2015-09-26T14:31:15Z

The Optical Character Recognition (OCR) software by Google now works for more than 248 world languages, including all the major South Asian languages, and it's easy to use and works with over 90 percent accuracy for most languages.

This was published by Global Voices on August 29, 2015.

OCR software has been extremely beneficial for the study of language, helping to extract text from images of virtually any printed text—and sometimes even handwriting, which opens the door to old texts, manuscripts, and more.

Ketan Pratap at NDTV Gadgets writes:

Users can start using the OCR capabilities in Drive by uploading scanned document in PDF or image form after which they can right-click on the document in Drive to open with Google Docs. After choosing the option, a document with the original image alongside extracted text opens, which can be edited. Google notes that users will not be required to specify the language of the document as the OCR in Drive will automatically determine it. The OCR capability in Google Drive is also available in Drive for Android.

On Twitter, many users have welcomed and even celebrated this new feature from Google:

Optical Character Recognition #OCR in Google Drive recongnizes many indic languages including #Kannada give it a try http://t.co/99UkCJQ6gb

— Omshivaprakash (@omshivaprakash) August 28, 2015

@shylobisnett if you have access to a scanner, you can do OCR through google drive. works a bit faster.

— Whet Moser (@whet) August 27, 2015

Wow. Searching Google Drive for a keyword also returns results for images containing that keyword in the image. Didn't realise it did OCR.

— Mark Osborne (@mosborne01) August 25, 2015

Typically OCR software has difficulty reading the text on old documents or pages with blemishes and ink marks, spitting out gibberish instead of legible text.

Google's support page on this project shares additional details about character formatting, like its ability to preserve bold and italicized fonts in the output text:

When processing your document, we attempt to preserve basic text formatting such as bold and italic text, font size and type, and line breaks. However, detecting these elements is difficult and we may not always succeed. Other text formatting and structuring elements such as bulleted and numbered lists, tables, text columns, and footnotes or endnotes are likely to get lost.

For some of the languages, like Malayalam and Tamil, the OCR works with almost 100 percent accuracy, and includes support for formatting things like like auto-cropping, separating text by discarding images, and ignoring color backgrounds, explains Tamil user and Wikimedian Ravishankar Ayyakkannu on Facebook:

[…] Google Tamil OCR works with 100% accuracy ! Keep testing with various samples and comment here. Performance has been the same for many other Indic languages too. […] Auto crops, discards images and colored background. Recognizes different layouts. I could find only 1 mistake in whole page. Testing latest Vikatan – https://docs.google.com/…/1OXre4…/edit.. […]

(Bangla, Malayalam, Kannada, Odia, Tamil, and Telugu-language users have commented in the same post with feedback after testing the updated OCR software. For a few scripts, like Gurmukhi (used to write Punjabi), it turns out that the output after OCR is quite poor, resulting largely in gibberish, when testing a screenshot image from Punjabi Wikipedia.)


Issues with Gurmukhi script after OCR using Google's OCR. Screenshot from Punjabi Wikipedia.

This is quite a large leap for the languages with lots of old texts that are not yet digitized. Old and valuable texts in many languages could now be digitized and shared over the internet using platforms like Wikisource and could be preserved and made available for sharing knowledge.

Google's OCR partly uses Tesseract—an OCR engine released as freeware. Developed as a community project between 1995 and 2006 (and later taken over by Google), Tesseract is considered to be one of the world's most accurate OCR engines and works for over 60 languages. The source code is now hosted at https://github.com/tesseract-ocr. Check this link for the OCR outputs in various South Asian scripts.

For more details visit https://cis-india.org/a2k/blogs/googles-optical-character-recognition-software-now-works-with-all-south-asian-languages

Goa (Govt) Notifications

praskrishna — 2013-07-16T06:11:56Z

The following folder contains a series of notifications published by the Government of Goa.

Click on the links at the end to download the PDFs or Word Files (zip folders) to read the notifications containing:

Rules Regulating the Grant of Award to a Married Couple in which Either of the Partners or Both are Disabled Persons.
The Scheme for Scholarship for Differently-abled Persons
Incentive Scheme for Employment of Differently-abled Persons
Scheme to Provide Subsidy to Kadamba Transport Corporation in Lieu of Travel Concession Provided to Senior Citizens and Persons with Disabilities.
Goa Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Rules, 1997.
Scheme to Provide "Residential School" to the Visually Disabled Children.
Voluntary Retirement Scheme for Government Employees who are Parents of Persons with Disabilities.
Rules Regulating the Grant of Financial Assistance to the Physically Handicapped Persons for the Purpose of Undertaking Gainful Self Employment in the State of Goa.
Rules Regulating the Grant of Financial Assistance to a Person with Severe Disability.
Schemes for Social Audit in Respect of the Implementing Agencies under the Persons with Disabilities Act.
Scheme of State Awards for the Welfare of Persons with Disabilities.

Click on the links below to download the files:

PDF Zip Folder (1336 Kb)
Word Zip Folder (230 Kb)

For more details visit https://cis-india.org/accessibility/resources/goa-govt-notifications

Global Consultation Report on ICTs and Disability Launched at the UN High Level Meeting on Disability and Development

praskrishna — 2014-03-25T10:30:35Z

A new report released on Monday, 23 September 2013 demonstrates how Information and Communication Technologies (ICT), have become a positive force of transformation and a crucial element of any personal development, empowerment and institutional framework for inclusive development.

We are acknowledged in this report (see page 69).

“The ICT Opportunity for a Disability-Inclusive Development Framework” contributes to a better understanding of the extent to which ICTs can enable and accelerate the social and economic inclusion of persons with disabilities. It lists challenges that are still to be addressed while outlining concrete actions to be undertaken by each group of stakeholders and a set of indicators to help measuring progress towards the achievement of a disability-inclusive development agenda.

This report is the result of collaborative input from the Broadband Commission for Digital Development, the Global Initiative for Inclusive ICTs (G3ICT), the International Disability Alliance (IDA), the International Telecommunication Union (ITU), Microsoft, the Telecentre.org Foundation and the United Nations Educational, Scientific and Cultural Organization (UNESCO). The content is based on the information gathered during a global consultation on ICT, Disability and Development, carried out from 20 May to 17 June 2013 in support of the preparatory process of the HLMDD. The consultation gathered over 150 expert inputs from relevant organizations and key individuals stemming from over 55 countries and representing multiple categories of stakeholders, including governments, academic institutions, organizations of persons with disabilities, civil society organizations, the private sector and regional and international organizations.

Click to download the report here.

For more details visit https://cis-india.org/news/itu-september-2013-global-consultation-report-on-icts-and-disability-launched-at-un-high-level-meeting-on-disability-and-development

Global Charter: Promoting Global Digital Inclusion through ICT Procurement Policies & Accessibility Standards

praskrishna — 2016-01-03T05:26:44Z

The Centre for Internet & Society was a signatory to this initiative.

This was published by G3ict.

Foreword

G3ict, the Global Initiative for Inclusive Information and Communications Technologies (“ICTs”), whose mission is to promote the full implementation of the dispositions of the Convention on the Rights of Persons with Disabilities ("CRPD”) relative to the accessibility of ICTs,

Considering that Accessibility, Equal Opportunity and Non-Discrimination are among the fundamental principles of the CRPD, the realization of which in the digital age is conditioned by the availability of accessible ICTs,
Taking into account that the CRPD specifically recognizes the accessibility of information and communication technologies (ICTs) both as a right (Article 9) and as an enabler of other human rights as prescribed in other articles of the Convention.
Noting that its articles 4(a) to 4(d) under "General obligations" further require that States Parties adopt appropriate legislative, administrative and other measures to ensure these rights are met and to refrain from any act or practice that is inconsistent with the Convention and that public authorities and institutions are in particular required to act in conformity with the Convention.
Acknowledging that the procurement of ICTs for use by the public that are not usable and accessible by persons with disabilities may be deemed to be in contravention of the Convention.
Recalling that Reporting Guidelines to States Parties should include legislative and other measures taken to ensure access by persons with disabilities, on an equal basis with others, to the physical environment, to transportation and to information and communications; technical standards and guidelines for accessibility, as well as the use of public procurement provisions and other measures that establish compulsory accessibility requirements.

Offers the attached charter for signature by leaders of Civil Society, International Organizations and the Private Sector to further the progress and momentum of international cooperation in establishing public procurement policies and standards in compliance with the CRPD.

Charter

We believe that governments should use their purchasing power to support the innovation of accessible technology and the creation of more robust accessible technology markets in every country.

We encourage governments at all levels and around the world to promote the digital inclusion of persons with disabilities and older persons by adopting effective policies for the public procurement of accessible ICT and an international accessibility standard to support them.

Public Procurement as an Inclusion Strategy

Public procurement processes have gained increased attention as an effective policy tool to promote the accessibility of information and communications (ICT) equipment, software, applications, and services purchased by governments or government-funded programs. Global interest in the positive effect of public procurement is in part the result two well-known accessibility public policy activities; Section 508 of the Rehabilitation Act in the United States (governing the federal government purchase of accessible electronic and information technology) and in Europe, the Public Procurement Directive of 2014 in combination with EN 301 549 (the European accessibility standard developed to support the public procurement of accessible ICT products and services in Europe). However, G3ict research and analysis show that to date only 33% of States Parties to the United Nations Convention on the Rights of Persons with Disabilities (CRPD) have enacted some type of policy on the procurement of accessible ICT.

Everyone Benefits from the Procurement of Accessible ICT

Public procurement of accessible ICT can advance equality and non-discrimination for persons with disabilities. Governments that purchase accessible ICT are better able to provide inclusive services to all citizens. Because governments are large employers, their investments in accessible ICT products and services help to create inclusive workplaces and support the employment of people with disabilities. Procurement policies strengthen the local technology industry in a country. They lead to greater innovation, competition, and choice for accessible technology. They drive the creation of new development tools for accessible technology and better accessibility training for technology professionals. Procurement policies create positive ripple effects into the broader consumer ICT marketplace.

The Tools Available for Success

G3ict, working with the International Telecommunication Union (ITU) and with global experts from civil society and industry has created a model procurement policy as resource for governments wanting to ensure that their technology purchases support digital inclusion. There exists today a comprehensive technical standard, EN 301 549, that was developed by experts specifically for public procurement. It defines accessibility across all types of disability and technology. The ITU has created a training course to support procurement officials as they implement accessibility into their procurement work.

If your organization would like to be part of this Global Charter for Accessible ICT Procurement, please send us an email globalcharter@g3ict.org.

For more details visit https://cis-india.org/accessibility/news/global-charter-promoting-global-digital-inclusion-through-ict-procurement-policies-accessibility-standards

Global Accessibility Awareness Day 2017

praskrishna — 2017-05-16T05:51:45Z

The Centre for Internet & Society along with Prakat Solutions and Mitra Jyothi is co-hosting the Global Accessibility Awareness Day in Bengaluru on May 18, 2017.

Global Accessibility Awareness Day is celebrated across the world on the 3rd Thursday in May every year to create an awareness in making technology accessible and usable by persons with disabilities. While people may be interested in the topic of making technology accessible and inclusive, the reality is that they often do not know how or where to start, Awareness comes first.

The purpose of GAAD is to get everyone talking, thinking and learning about digital (web, software, mobile, etc.) access/inclusion and people with different disabilities.

To mark this day, Prakat Solutions will be hosting an event filled with lightning talks, workshops and a lot of other activities. You can also view a series of short videos about why accessibility is important with contributions from some of the greatest minds in accessibility today.For us as a company, Global Accessibility Awareness Day is quite special. Other awareness days that we participate in focus on a specific group of people. Today, is not about a specific group of people, today is about each and every one of us.

Watch the Video on What is GAAD

For more details visit https://cis-india.org/accessibility/events/global-accessibility-awareness-day-2017

Global Accessibility Awareness Day (GAAD 2013) - CIS panel

maria — 2021-09-27T08:34:34Z

Interested in understanding the importance of accessibility and how technology can become more accessible by persons with disabilities? Read this post on the Global Accessibility Awareness Day (GAAD)!

Last week, the Centre for Internet and Society (CIS) held a panel on the Global Accessibility Awareness Day which entailed a three hour discussion on how technology can become more accessible by persons with disabilities. GAAD is a community-driven effort with an aim to raise the profile of digital accessibility and people with different disabilities. The target audience of the panel was the design, development, usability and related communities who build, shape, fund and influence technology and its use. This event consisted of presentations by Accessibility professionals in the industry, as well as of hands on demonstrations of how people with disabilities can use technology.

Vivek Gaikwad started his presentation by defining the term “accessibility” as easy access and by pointing out that the World Health Organization considers “disability” an umbrella term covering impairment, activity limitation and participation restriction, which would not only entail the deaf and blind, but even pregnant women. Assistive technology was defined as a device, a technology or a process used by individuals with disabilities to perform functions which might otherwise have been impossible. Gaikwad emphasized that accessibility is an extremely significant issue in terms of legal compliance and would also help create new markets by including people with disabilities.

Section 508 of the U.S. Workforce Rehabilitation Act 1973 was pointed out by Gaikwad, as well as the Web Content Accessibility Guidelines (WCAG) - developed by the Web Accessibility Initiative- which provide an internationally recognized benchmark for accessibility of web content. Gaikwad argued that India should comply with such guidelines and that the best practices to adopt could be the following:

● Provide an appropriate alternative text for all images

● Provide meaningful and hierarchical heading structure

● Provide accessible colours

● Ensure that the application is usable by both the keyboard and the mouse

● Ensure that the focus caret is shown on the active control on the screen

● Ensure that the link purpose is clear

● Specify language of the page

● Understand ECAG 2.0/Section 508 thoroughly

● Educate teams/peers

● Create your own best practices and share them

● Learn how to use a screen reader/other testing tools

● Think in different ways to satisfy a guideline

Lavanya Lakshman started her presentation by introducing the the different types of disabilities and by emphasizing the significance of accessibility. In particular, Lakshman argued that accessibility is important not only because it is the right thing to do, but also because it is the law, it offers benefits for all users, it enhances innovative technology and it creates new market opportunities. Lakshman referred to the various assistive technologies used by persons with disabilities, such as screen readers, to use the computer. It was emphasized that SME testing is important because experts understand how the underlying technologies interact and that end-user testing is also crucial because they are the real experts in their own abilities and their own assistive technology. Accessibility can be tested through automated tools and manual testing and SME testing can be conducted through screening, tool based inspection and evaluation, and code inspection. Laksham highly emphasized that most assistive technologies for people with motor disabilities either work through the keyboard or emulate the functionality of the keyboard, which is why assistive technologies - such as an over sized trackball, an eye-tracker and a head-wand, were recommended.

Srividya Vaidyanathan argued that audio visual media accessibility is needed by everyone and that it should not only be restricted to persons with disabilities. Intelligence picture and sound, accessible players and access services are needed and as there is not much of TV and radio accessibility in India, this field should be further developed. Vaidyanathan also referred to the various types of access services, such as captions (closed and open), sign language and audio description.

Anusuya Das focused her presentation on the print disabled, which are persons who cannot read standard print because of visual impairment, cognitive disabilities (such as dyslexia, autism, ADHD and others), or physical disabilities that limit one´s ability to hold a book. In particular, she argued that braille books include print alternatives and that time and format are critical factors while creating accessible materials. Structure, navigation and simplicity are central concepts of accessible content and it should comply with the Digitial Accessibility Information System (DAISY) standards, which are international standards for accessible content. Das referred to the various advanced accessibility features, such as bookmarking, and emphasized that combined text and audio can increase learning effectiveness by nearly 50%. E-Pub is the mainstream standard, but the United Nations have recommended the DAISY standards. My Studio PC, Obi, Microsoft save as DAISY, Sigtuna DAR 3, Tobi and Dolphin Producer include authoring and production tools.

Das also referred to the various types of DAISY books which may include a full audio and navigation centre, text and no audio or text with audio. Das emphasized upon the need to create accessible word documents, as well as to give alternate text for images and to edit hyperlinks. Principles for regional languages were mentioned, along with the need to convert texts to other formats, such as converting word to HTML. Das also argued that accessible powerpoint files should be created, which would ensure that files have correctly-structured headings among other features. PlexTalk Portable Recorder includes a hardware option for people with disabilities, while Symbian Nokia phones include mobile phone options and other software options are included in the DAISY Book Players.

Rama Chari, the final panelist, referred to the various types of disabilities, as well as to the built needs of people with disabilities. She emphasized that easy navigation in a website is extremely important and that the architecture should be simplified. It was further argued that India should comply with the international standards for information accessibility and that some of the best practices need to be adopted to create new standards. However, such practices vary from state to state in India (e.g. the fire safety standards) which is problematic. Nonetheless, Chari mentioned an organization in Delhi called “Accessibility”, which has very useful guidelines; these include standards for ramps, staircases and washrooms, and it is significant to evaluate the challenges that people with different disabilities face in order to improve such standards.

A discussion on the various tools to increase accessibility followed the presentations of the five panelists, as well as a hands on demonstration by Vivek Gaikwad of how to use more accessible mobile phones. The outcome of the GAAD panel was that in the current Digital Age, persons with disabilities should not be marginalised, but should be included in the social, political and economic structures of the contemporary digitised world. The tools discussed throughout the panel could potentially provide a decisive step in ensuring that persons with disabilities have equal access to technology. As technology today is the gateway to the contemporary world, accessibility is a fundamental human right and persons with disabilities should not be excluded. Through the thorough examination of the various needs of persons with disabilities and the subsequent enactment of adequate laws, standards and guidelines, India should enhance accessibility to technology if it wants to be the democracy it claims to be.

Presentation File

Srividya's Presentation

For more details visit https://cis-india.org/accessibility/blog/global-accessibility-awareness-day-event

Global Accessibility Awareness Day (GAAD 2013)

praskrishna — 2013-05-09T04:27:04Z

The Centre for Internet and Society is pleased to invite you to participate in the Global Accessibility Awareness Day (GAAD) at The Energy and Resources Institute (TERI) in Bangalore on May 9, 2013. The event begins at 4.00 p.m. and will end by 7.00 p.m.

The purpose of the day is to get people talking, thinking and learning about digital (web, software, mobile, etc.) accessibility and users with different disabilities. The target audience of GAAD is the design, development, usability, and related communities who build, shape, fund and influence technology and its use. While people may be interested in the topic of making technology accessible and usable by persons with disabilities, the reality is that they often do not know how or where to start. Awareness comes first.

This will be an opportunity for you to understand the importance of accessibility and how accessibility impacts several users and increase your customer base. This event will consist of presentations by Accessibility professionals in the industry, hands on demonstrations of how people with disabilities use technology and an opportunity to meet peers in the industry.

Agenda

16.00 16.20	Opening remarks by Nirmita Narasimhan, Policy Director, Centre for Internet and Society
16.20 17.00	Accessibility - What, Why and How? by Vivek Gaikwad, Lead Accessibility Expert, Informatica
17.00 17.40	Test for Accessibility by Lavanya Lakshman, Yahoo!
17.40 18.00	Demonstrations of assistive technologies
18.00 18.20	Q & A with panelists
18.20 19.00	Wrap up, networking and refreshments

There will be panel discussions with the following speakers:

Vivek Gaikwad, Lead Accessibility Expert, Informatica
Lavanya Lakshman, Yahoo!
Rama Chari, Director, DEOC
Anasuya Das, Mitra Jyothi
Srividya Vaidyanathan - Multimedia

About the Speakers

Vivek Gaikwad	Vivek is an individual, passionate about accessibility, who digs out all the possible ways to make an application accessible to persons with disabilities. For past 7 years, he is consistently doing R&D on how to make applications, games, e-learning and mobile apps which are built in various technologies/platforms such as Flash, HTML, iOS and Android, PDF, etc., accessible. His emphasis is on providing feasible accessibility solutions by understanding the scenario and the compliance required. His various roles so far in his career such as a developer, tester, trainer and consultant apprehends in finding the exact fit solution for any accessibility related issue. This also helps in understanding and filling the gap between management and the delivery team for accessibility projects. He doesn't work only for compliance of any product, but tries to make it 100 per cent accessible for all the users. Vivek also loves trekking and getting involved in creative things.
Srividya Vaidyanathan	Srividya has a B.Tech in Electrical Engineering from NIT Warangal and is currently working as a Consultant for the Centre for Internet & Society. She more than 13 years of experience in the software industry with TCS, Oracle etc with her latest stint being a co-founder of PixelMat Software a company that makes development of pure native mobile apps easier. A very hands-on mom who loves to play ball with her son in her free time.
Lavanya Lakshman	Lavanya has done BE in Electronics Engineering and MS in Networking from Symbiosis, Pune. She has close to 10 years of experience with over 5 and a half years with Yahoo alone. She is working as principal engineer on font end development and works mainly on platform products varying from user profile experience to application development network. She is currently working on Geo Platform for serving location based experience across Yahoo. She has submitted papers in various forums which includes: White paper titled “Strategic Choice of Test Automation Framework”. This was selected for plenary presentation at SteP-IN Summit 2009. White paper titled “A New Era of Accessibility Testing”. This was selected for publication at the USID Conference 2009. White paper titled “Accessibility: An Emerging field of Usability” for Step-IN Summit 2010.
Rama Chari	Rama Chari has about two decades of work experience in the field of disability. She started her career as an Educator for children with disabilities in the rural community based project of Action for Ability Development & inclusion (AADI) (Formerly, Spastics Society of Northern India (SSNI), She prepared children with disabilities for integrating them into regular schools in the villages of Haryana. She then joined National Centre for Promotion of Employment for Disabled People (NCPEDP), a leading national level advocacy organisation. At NCPEDP, she headed the Legislation, Networking and Communication Units. As part of the core management team of NCPEDP, she played an important role in bringing about several policy changes vis-à-vis disability in the country. In November 2005, she took up a consultancy with Infosys BPO, for setting up their Equal Opportunity Programme. In July 2007, she along with four other professionals set up DEOC. She is serving as an Honorary Board Member of ARUNIM, a marketing initiative for promoting products and services made by disability groups and NGOs. She is also part of the NCPEDP’s National Committee on the Rights of Persons with Disability, which focuses on advocacy for appropriate policies in the country. She is also a Core Group Member of the Disability Forum of Confederation of Indian Industry – Karnataka Chapter. She has travelled widely and has made several presentations on the subject, in national and international conferences / seminars.
Anusuya Das	Anusuya graduated in Computer Engineering from Mumbai University in 2004, and worked as a Software Engineer for 2½ years. Later, she changed her field and completed Masters Degree in Social Work from Nirmala Niketan College of Social Work, Mumbai University. During the 2 years, she gained valuable experience and insight while working for various causes such as Child labour, Disaster Management and Disability. Since 2010, she is working as Chief Coordinator at Mitra Jyothi, Bangalore. It is an NGO working towards the education, training and empowerment of the visually impaired. She is mainly handling the DAISY production unit, Braille Transcription Centre and Digital Talking Book Library at Mitra Jyothi, and is a certified trainer in DAISY content creation.

For more details visit https://cis-india.org/accessibility/events/global-accessibility-awareness-day-2013

Girls in ICT Day 2013 — Nirmita Narasimhan Felicitated

praskrishna — 2013-06-20T05:35:54Z

The ITU-APT Foundation of India with support from CMAI - Association of India Communication and Infrastructure organized the "Girls in ICT Day" to pay tribute to the contribution of young women in ICT in India on May 7, 2013 at FICCI Auditorium, Tansen Marg, New Delhi.

Nirmita Narasimhan got a felicitation on this event.

Anil Prakash, Secretary General, ITU-APT Foundation of India wrote a 'thank you' letter to Nirmita for participating in this event. The text of the letter by Anil Prakash is reproduced below:

Thank You for attending the Girls in ICT day 2013
Dear Ms. Narasimhan,
On behalf of ITU-APT Foundation of India and CMAI, I take this opportunity to thank you for your precious time and for participating in the panel discussion at the "Girls in ICT Day 2013", held on 7th May 2013 at FICCI Auditorium, Tansen Marg, New Delhi. Your thoughtful deliberation on the subject was well appreciated and encouraged by the participants. The opening address by...Rita Teaotia, Addl, Secretary, DoT and concluding address by ... Eun-Ju Kim, Regional Director, ITU Regional Office in Asia Pacific had added a great significance to the programme.

The programme was a great success and over 150 participants including international dignitaries, ambassadors, ministers from foreign countries, students, young professionals, civil society & government representatives and the industry acknowledged the awards given to young girls who have contributed in the development of ICT and made a difference with their untiring enthusiasm, determination and working against all odds to make a difference.

The success of the programme has encouraged us largely as this was the first time the event was celebrated in India and henceforth we plan to celebrate it on an annual basis and pay our tribute to the young women achievers in the field of ICT.

We once again thank you for your valuable contribution and look forward to your continued support in future.

Thanking You,
Anil Prakash
Secretary General
ITU-APT Foundation of India
Suite 115, Gagandeep, 12 Rajendra Place
New Delhi-110008
Tel. +91-11-2575 7128

Below is a group picture of participants at the Girls in ICT event in Delhi. The winners are seen holding on to their certificates.

For more details visit https://cis-india.org/accessibility/blog/girls-in-ict-day-2013-in-delhi

Girls in ICT Day

praskrishna — 2013-04-22T11:15:57Z

The Centre for Internet and Society and Mitra Jyothi is glad to invite you to celebrate Girls in ICT day on April 25, 2013 at the Mitra Jyothi auditorium in Bangalore. Dr. U.B. Pavanaja will give a talk on Social Media and Kannada Language for Women with Disabilities. The event will begin at 2 p.m. and end at 5 p.m.

Celebrated on the 4th Thursday of April every year, International Girls’ in ICT Day is an initiative backed by ITU Member States in ITU Plenipotentiary Resolution 70 (Guadalajara, 2010) to create a global environment that empowers and encourages girls and young women to consider careers in the growing field of information and communication technologies (ICTs).

About the Speaker

Dr. U.B. Pavanaja holds a Master’s degree from Mysore University and Ph.D. from Mumbai University. He has vast experience and has dedicated himself fully for the cause of Computer and Indian languages. He is one of the oldest editors of Kannada Wikipedia.

Click to download the invite (PDF, 118 Kb)

For more details visit https://cis-india.org/accessibility/events/girls-in-ict-day

G3ict-White Paper

radha — 2011-08-22T13:17:44Z

G3ict -White Paper

For more details visit https://cis-india.org/accessibility/publications/Web%20Accessibility%20Policy%20Making-%20G3ict%20White%20Paper-%20CIS%20Bangalore-%20India%202009.pdf

G3ict-GW Global Policy Forum: "ICT Accessibility: A New Frontier for Disability Rights"

praskrishna — 2011-08-26T09:58:36Z

The Institute for Global and International Studies, Elliott School of Intenational Affairs at George Washington University, in cooperation with G3ict hosted this conference in Citiy View Room, Washington, D.C on 15 and 16 November 2010. Nirmita Narasimhan participated in this conference and spoke in the panel on Successful Treaty Implementation: Key Factors of Success and Obstacles.

Background

Just four years ago the UN General Assembly adopted the text of the Convention on the Rights of Persons with Disabilities (CRPD). Designed to protect the rights and dignity of persons with disabilities, this was the first international human rights treaty that was negotiated, developed, and written with the active participation of representatives of persons it is designed to protect. The remarkable engagement in and momentum behind this treaty, an international human rights instrument of the United Nations, has led to rapid accession to the treaty. As of September 2010, 146 signatories (including the United States) and 90 ratifying parties to the Convention pledged their commitment effectively extending the benefits of the Convention to more than 75% of the global population.

Despite the notably rapid adoption of the Convention, the global scale of the target population and the wide range of stakeholders, there is surprisingly little scholarship on the policy issues associated with the implementation of the Convention. The Institute for Global and International Studies (IGIS) at the George Washington University’s Elliott School of International Affairs is entering into an ongoing research partnership with G3ict focusing on the global policy dimensions of ensuring accessibility of ICT and implementation of the Convention.

Shortly before the adoption of the Convention, the Global Initiative for Inclusive Information and Communication Technologies (G3ict), a global grass-roots organization of subject matter experts covering the various technical and social dimensions of ICT accessibility, was made a flagship initiative of the UN Global Alliance for Information and Communication Technologies and Development (UN GAID). G3ict is a U.S.-based public-private partnership representing multiple stakeholders from all regions of the world and a variety of backgrounds. It works closely with ITU, UNESCO, UN DESA and the World Bank, among other multilateral institutions active in this policy space. G3ict collaborated over the course of 3.5 years to develop a global, multidisciplinary body of knowledge - expert practices and tools - on the wide range of issues relevant to accessible Information and Communication Technologies, including The Accessibility Imperative, G3ict-ITU Toolkit for Policymakers, and the G3ict Self-Assessment Framework.

Objectives of the Global Forum

In the context of this research program, the Institute for Global and International Studies at the Elliott School of International Affairs hosted, in cooperation with G3ict, a high-profile, high-impact Global Policy Forum on ICT Accessibility to build upon the work of G3ict and to convene a prominent interdisciplinary group of GWU and non-GWU scholars along with an array of global leaders from Government, Industry, and Civil Society to:

review the unique set of processes which made it possible for the CRPD to enjoy one of the fastest rates of adoption among Human Rights treaties and how its digital accessibility dispositions are now promoted by a grassroots multi-stakeholders cooperative work across the globe;
identify specific areas of opportunities in supporting country-level policy making and international cooperative efforts in the field of digital accessibility policy making;
raise awareness among the current Federal Administration officials and industry leaders of the potential leadership role that the United States can play in promoting digital accessibility rights around the world
Proceedings of the workshop will be video recorded, edited and made available on both the IGIS and G3ict web sites and the presentations compiled to produce an update of G3ict’s initial compendium on ICT accessibility policy making, The Accessibility Imperative, with the GWU faculty delivering a “State of the Scholarship” report for publication as well as policy briefs for U.S. congressional leaders.

Program Committee

His Excellency Luis Gallegos, Ambassador of Ecuador to the United States; past Chair of the Ad Hoc Preparatory Committee of the United Nations General Assembly for the CRPD (G3ict Chairperson)
Daniel Aghion, Executive Director, W2i
Mohammed Al-Tarawneh, Inaugural Chairperson and Vice-President 2010, UN Committee on the Rights of Persons with Disabilities
Francesca Cesa Bianchi, Director, External Relations, G3ict
A.R. Forcke, Public Sector Market Manager, IBM Research - Human Ability & Accessibility Center
Larry Goldberg, Director of Media Access, WGBH (or Trisha O’Connell)
Akiko Ito, Chief, Secretariat for the Convention on the Rights of Persons with Disabilities/UN Focal Point on Disability, UN DESA
John D. Kemp, Esq., Partner, Powers Pyles Sutter & Verville PC; Executive Director and General Counsel U.S. Business Leadership Network (USBLN®); (G3ict Research Committee Chair)
Axel Leblois, Executive Director, G3ict
Susan Mazrui, Director, Federal Regulatory Affairs, AT&T
Debra Ruh, CEO and Founder, TecAccess
Paul Schafer, Information Technology (IT) Specialist & Assistant Section 508 Coordinator, U.S. Department of State
James Thurston, Senior Strategist, Global Policy and Standards, Microsoft
Dr. Susan Sell, Professor of Political Science and International Affairs; Director, Institute for Global and International Studies, Elliott School of International Affairs, George Washington University
Representative of GWU School of Education

Participants

GWU faculty and non-GWU Academics
International D.C.-based delegations
World Bank representatives
Representatives from the International Telecommunication Union (ITU)
Representatives from UNESCO
International delegations of Disabled Persons Organizations
ICT Industry and ICT corporate and institutional users
State and local government broadband planners and policy makers
U.S. Federal government representatives
Non-Governmental Organizations
Elliott School Alumni who are significant actors in this policy space

Download the agenda
See the list of speakers
Also see G3ict for full details

For more details visit https://cis-india.org/accessibility/blog/ict-accessibility-conference