Centre for Internet and Society

Where Are There So Few Books For The Print-Impaired?

nirmita — 2016-11-04T01:20:57Z

India publishes approximately 90,000 books each year in 24 different languages. We have over 16,000 publishers, and are one of the top nations for English book publishing in the world. Clearly we are a nation which values and fosters a culture of reading and passing on knowledge in different domains ranging from literature, to yoga, language, education, science, fiction and many others.

This article was published in the Huffington Post on November 3, 2016.

We are also the world's second most populous nation with an extremely large population with disabilities, including persons with print impairments. However, the total number of books accessible to the print impaired in India is only 19,000, a fraction of what is available yearly to the general public. How is it that despite our prowess in publishing and technology, persons with print impairments in India remain deprived of access to books and other forms of information which are key to an inclusive and fulfilling life?

There are presently approximately 19,000 books converted till date, a pathetic contrast to the 90,000 books published just in India every year.

Before going further into this question, let us understand the term "print disability". Very broadly, print-impaired persons are those who cannot access printed material due to some form of disability, such as blindness or low vision, dyslexia, autism etc. For these persons to be able to read, the material needs to be converted into some other format such as Braille or accessible electronic formats which can be read using some assistive device like a screen reader or e-book reader, fitted in a laptop, mobile or stand alone device. For assistive technology to be able to read the content, it needs to conform to universal standards such as Unicode for Indic font or EPUB 3.0.

The challenges

Until 2012, one of the biggest hurdles to access printed content for the print-disabled was the fact that they had to obtain permission from the copyright holder of the work, every time they wanted to convert a book into audio/ Braille/ other formats. This was often unsuccessful, time consuming and required resources beyond the means of most blindness organizations, who could convert only a bare minimum of books, mostly excerpts from school text books for their readers. After over a decade of sustained advocacy, the Government included section 52 (1)(zb) in the Indian Copyright Act, a fair use exception which permitted conversion of copyrighted works into any accessible format for the benefit of a person with a disability on a non-profit basis. For profit, conversion is permitted on certain terms. This considerably opened up the world of books for persons with print impairments in India. In September 2016, the Marrakesh Treaty for the Visually Impaired also came into force, which means that cross-border sharing of accessible books can happen between countries which have ratified the Treaty.

However, despite these measures, the availability of books remains abysmal. While the legal issues have been sorted out to a large extent, the practical situation is harder to deal with and there are significant hurdles in creation and dissemination as well as equipping users to read accessible books.

Firstly, organizations serving the print-impaired do not have the bandwidth to undertake large scale conversions of each and every book that gets published. At present, organizations have to spend considerable time and resources converting content into an accessible electronic format before they can make it available to end users. Consider this, the cost of typing out one page of a regional language like Telugu is approximately ₹30 So it would cost ₹3000 to type out a 100-page Telugu book, in addition to the price already paid to purchase the book. Apart from the unaffordability, the lack of equipment and personnel necessitates conversion being carried out in a very limited manner and mostly for books which are critical for studies and in high demand, since state boards do not provide accessible versions of school text books.

The simplest way to address accessible book creation would be for publishers to adopt EPUB 3.0 and ensure that books are "born accessible"...

While the Daisy Forum of India, along with the Government of India recently opened an online accessible digital library called the Sugamya Pustakalaya, it needs to be populated with accessible content. There are presently approximately 19,000 books converted till date, a pathetic contrast to the 90,000 books published just in India every year. Even international organizations such as Bookshare which have been expending millions to convert books in different countries have only succeeded in making 500,000 accessible books available in all, and these too are not equally available to persons in every country due to copyright issues.

The other challenge is to equip each and every print-impaired person with a device such as a laptop or mobile phone on which he/ she can read and work with the book. Of course, merely providing devices is pointless—appropriate training in how to use them is essential.

There are also issues of inadequate distribution networks to reach out to print impaired persons in urban and remote parts of India, which still need to be addressed.

Apart from the challenges specific to creating and disseminating accessible books, other digitization activities can also add to the problem. For instance, the Digital Library of India project, a spectacular effort to digitize books of all genres, is said to have a library of 550,603 books including several really old manuscripts and historical books. However, all of these are scanned and saved as inaccessible image files, rendering them of no use to the print-impaired.

Another problem is in the case of Indian language content which is often created in a nonUnicode font, making it unreadable for persons using screen readers.

How can we improve the situation?

The simplest way to address accessible book creation would be for publishers to adopt EPUB 3.0 and ensure that books are "born accessible" since they anyway produce a digital file of a book before bringing it out in print. This would obviate the entire cost, time and effort spent on conversion. Also, selling accessible e-versions to the print impaired could be a huge business opportunity for publishers, considering the large market for such books in India and globally. More information on this can be obtained from Accessible Book Consortium or by writing to BookShare.

We also need to ensure all digitization activities consider accessibility requirements and create resources that conform to accessibility standards.

We have the law, the technology, the books and the people, but need a concerted effort from multiple stakeholders... to bring all of these together.

On the technology front, an NGO-driven project over the past four years has now made text to speech available for several Indian languages using the open source text to speech engine e-Speak, which works with both laptops and Android phones. The government, with institutions like the IIT, is also driving initiatives to develop text to speech and optical character recognition (OCR) software for Indian languages. However, there is some way to go before these become available to end users.

To sum up, we have the law, we have the technology, the books and the people, but need a concerted effort from multiple stakeholders—the government, publishers, educational institutions and NGOs—to bring all of these together, so that every print-impaired person in India can enjoy the right to read.

For more details visit https://cis-india.org/accessibility/blog/huffington-post-november-3-2016-nirmita-narasimhan-where-are-there-so-few-books-for-print-impaired

Tech for the blind: How app developers can help end the ‘disturbing touchscreen trend’

praskrishna — 2016-10-10T12:46:15Z

At their introduction, touchscreens was so refreshing and how we had rushed to get those touch devices. Meanwhile, there was a separate world that came crashing down with the advent of touch enabled phones. Just like me, I’m sure not many may have thought how touchscreens almost ended the messaging ability of visually impaired. Now, with services moving from phone calls to online (services and apps), it’s getting more difficult.

The article by Naina Khedekar was published in First Post on October 10, 2016.

We met Nirmita Narasimhan, a Policy Director at The Centre for Internet and Society (CIS) in Bengaluru, who has been instrumental in putting in place policies such as the copyright to benefit visually impaired. Nirmita is visually impaired herself, but that didn’t stop her from completing her law from Delhi University, and alongside she also completed her MA, M.Phil and PHD. While she is not writing policies or engaged in her passion for classical singing, she is busy playing a full time mom to two sons. But, it wasn’t easy, as back in 1995, when she was planning to pursue higher studies there weren’t many digital resources, and the ones like JAWS carried an outrageous price tag of $1000!

Lack of digital resources and struggle to study

Nirmita grew up in Delhi and it was at the age of nine that she started developing the vision problem. Her vision kept deteriorating and as a student in a mainstream school, she struggled with studies. Her parents had to read out everything to her; and there was also a stage when she used to enlarge everything and photocopy it. But, she finished her 10th and 12th grades with the help of a writer, and without any resources for electronics or digital books.

She then went on to learn German. However, soon realised that a translator cannot be dependent on someone else to read and look at the dictionary at all times. “You can’t have a career as a translator or interpreter if you need someone who knows German to constantly sit beside you and read to you all the time,” she explained. So, that put an end to her German sojourn.

She then decided to study law, and says, probably was one of the only students to have passed without reading a single book from the library. She relied on notes and had to choose 5-6 questions as each answer needed a lot of reading. She completed law from Delhi University and simultaneously pursued per passion for music.

It was after that reality dawned when no one was ready to offer her a job. After knocking all doors, from top firms to single advocates, she found it very difficult. She then started working for a blind advocate, but it wasn’t real work and she wasn’t getting paid for it. She later moved to Bengaluru, and after some research work with a law firm, she joined CIS.

“CIS was a turning point. So, all the problems that I faced are the ones I want to fix, she said.

Introduction to software that could read out to users

It was in her final year of studies around 2001, when a neighbour pointed out an article that spoke about a new software that reads out to users at the National association for the blind. Nirmita said the software was called Kurzweil 1000 wherein you could scan your books and it could read out to you. But books had to be of really good quality and the software cost Rs 50,000. After a long debate and financial crisis, she decided to go with it, as that was the only way to move ahead.

She was excited with the free CD that was bundled called Literature 3.O that had 2000 books and kept her awake nights reading these books. Later, she also started using JAWS.

‘Disturbing’ trend of touch phones

It was around 2013, when the rest of the world was planning which touch smartphone to buy, it was a disturbing trend with mobile phones at least when blind and low visually persons are concerned. “Keyboards were gone. We got touch phones and it was a nightmare. There was nothing to feel. I am not comfortable text messaging even today. There is a screen reader on Android called Talkback, which is very good, but it works above a certain version, and all devices above that are touch phones. Moreover, it isn’t quite enough when you are outdoors and the voice input just doesn’t work,” she said.

Blackberry had a QWERTY but screen reader was not that great and the iPhone wasn’t affordable, she adds. “Everyone was rushing to the market to buy second hand keyboard phones, but they didn’t support good reading technologies.

Affordable software for blind, and support from leading OS makers

Easy availability, price and customer support have been a hindrance when it comes to software to assist blind. And the next agenda for Nirmita is building just that.

In 2012, they got funding for a project to develop text to speech in Indian language and work at enhancing a screen reader dubbed non visual desktop access (NVDA). “It’s an open source project, a good solution that is scalable. People cannot afford JAWS and that will make it difficult for them to ever start using screen readers,” she added.

Moreover, support for languages is another problem. JAWS only supports English and Hindi, and is a closed system with lack of India support.

It was also a struggle earlier as the project is for a social cause and not a full-fledged company, and required special skill set as the open source works with Windows. “After a long time, we now have a team in IIT Delhi and there has been some work and improvement. Many of us have begun shifting to NVDA, and under hat project we have started undertaking training so that we can teach others. 10- 15 organisations run these training and we supports numerous regional languages including Hindi, Marathi, Konkani, Gujarati and more. So, still need refinement, but at least there’s something, she adds.

“Now, we need to scale it, improve and train more people. The software can work on Android smartphones, irrespective of the display,” she said.

While there is an app for everything, and many standalone apps have been built for the visually impaired, Nirmita calls in for universal app design. A principle that every time a product is built, designed or developed, it can be done in a way considering the blind. Yes, why a separate app, when developers can add support for the blind. Nirmita talks about the hindrances when trying to book a taxi from Ola and the inability to place orders from BigBasket. A set of standard rules could help iron out the creases. In govt procurement bills, accessibility should be made mandatory.

Google and Apple OSes lead in the market, and if these OS makers add a mandate on how the same app should also assist the blind, a lot can change. “What is specially made is useful, but if what is made in an accessible manner then there won’t be two worlds,” she adds.

Copyright policy and other initiatives

The copyright policy may mean nothing to many of us, but for people with disability it was a big turning point. Some years ago the law said you cannot convert a book into any other format for people with disability, unless you get the permission of the publisher. So, if one lakh books were published in India, only minuscule 500-600 books were converted into braille or audio formats and these were usually text books.

“We started campaigning that we have a right to read. We should be able to pick and convert any book we want. Whatever people are reading and talking in news we should be able to access it and children should get access to all such books, “she said.

Nirmita explains how this isn’t a difficult task anymore, thanks to technology. It is simpler to convert and access these books. Yes, the problem of expensive technology still exists, but she along with a tech team has also begun working on that with new affordable software that could make it affordable for all. After struggling for almost 3-4 years, it was in 2012 that the new law was passed, allowing anyone with reading disabilities to convert any book into a format that helps them.

Meanwhile, she is also working on how all websites should be accessible by all including the blind. With the emergence of e-governance, it is important for everyone to follow a standard that will help this happen. Explaining further, she said that there are standards for digital accessibility called Web Content Accessibility Guidelines (WCAG) and it came up with guidelines for Indian govt websites and a part of those dealt with accessibility. They have divided it into advisory and mandatory. And, accessibility comes under mandatory.

Another initiative involved was teaming up with Universal Service Obligation Fund (USOF) |”Whenever you pay a telephone bill, a part of it goes to USOF and they are supposed to use it for communities underserved and in rural areas. We teamed up to assist visually impaired, and a pilot scheme was launched, “she explained further. However, it was a chase for the project and the output wasn’t as they had expected.

Though copyright has solved the problem, we are still converting our own books, she added. There hasn’t been help. Opening an online digital library, wherein every time a publisher publishes a book, they can give a digital format that can help blind, which can then be shared with others.

People in villages still use Braille. There also need to be training to teach them. And, the primary way to reach in rural areas with resource centres associated with organisations. Technology has made many things simpler, and a few standards could definitely help bridge the gap.

For more details visit https://cis-india.org/accessibility/news/first-post-naina-khedekar-october-10-2016-tech-for-the-blind-how-app-developers-can-help-end-the-disturbing-touchscreen-trend

Mobile Apps Are Excluding Millions Of Indians Who Want To Use Them

nirmita — 2016-09-24T16:01:45Z

If someone were to ask you how many apps you use in a day, you might need to stop and count. You use apps to book cabs, to order groceries, make payments online, buy diapers, connect with friends... the list goes on. In fact apps, are becoming so intrinsic to daily life that without one handy you may have to think twice about how to complete a transaction.

The article was published in the Huffington Post on September 22, 2016.

Apps are uncomplicated, easy to use, at your finger tips and quick. So logically, everyone who has a smartphone should be using them, right? Unfortunately, that is not the case. Much as they would like to, millions of persons living with disabilities are unable to use apps to fulfil their daily living needs. This is because most apps are not accessible to users with a visual disability.

With about 30% of the blind population of the world living in India, it's imperative for service providers to give more thought to universal design and accessibility standards.

In order for an app to be accessible for a blind user, it should be readable by a screen reader -- software which reads out whatever appears on the screen. For it to function effectively, elements on web pages and applications should be properly labelled, otherwise the software will be unable to decipher what it is, not having any cognitive abilities like human beings. It will merely read out the element out as "button" or "graphic".

Here I will look at five very popular apps relating to food, groceries, transportation and mobile bill payment and banking to see how accessible they are for people with disabilities. These apps were tested using Talk Back, an open source Android screen reader.

1. Swiggy

The first app we looked at was Swiggy, which is used to order food from nearby restaurants. Here, the first screen, which shows the discounts/offers available, uses a graphics banner without alternative text, which cannot be deciphered by a screen reader. Another issue is inaccessible navigation. For instance, though we can select a food category like "soup", choosing a particular type of soup is not possible as the focus simply stays on the main category. This means a screen reader cannot read the rest of the information, making it impossible for a visually challenged person to order food.

2. Big Basket

Then we tried Big Basket to order some groceries. One of the issues we found included unlabelled banners; also, the continuous scrolling of the banner, which makes the screen reader try to constantly read the next unlabelled graphic, renders the app practically unusable. When we navigated to the list of products available, only their names were readable and the focus could not be shifted to information like price and quantity. This means the user can add items to the basket, but has no way of knowing the price or deciding the quantity, which obviously makes the app a no-go.

3. Ola

The taxi-hailing app Ola is fairly accessible, with some scope for improvement. The button to pinpoint the location is not labelled, and while trying to select a cab category the focus moves away automatically if there is no action in a few seconds. Hence, a person with vision impairments may need some assistance to use the app.

4. MyAirTel

This app for Airtel customers was found to have limited usability, with several accessibility issues. Many buttons, including Settings and Information are not labelled and hence are not readable by screen readers. The offers and discounts banner is also not labelled and keeps on moving, sending the screen reader into a loop saying "graphic". However, viewing unbilled/billed amounts and paying bills is easy, as those screens are well labelled and use minimal graphic controls.

5. ICICI - Pockets

This digital wallet app from ICICI bank was tested using an ICICI bank internet banking login and unfortunately found to be completely inaccessible for a person using a screen reader. There is no screen reader support and consequently no auditory feedback when using slides or touching the screen. One can tap and access the menus/options but they are not focusable and are not announced by the screen reader.

Over the past few years we have seen how corporates have embraced technological innovations and helped better the lives of common Indians. However, a more inclusive approach will help people with disabilities to enjoy the best technology has to offer, and lead a more independent life. It would be pertinent to mention at this point that the inaccessibility of apps is not a phenomenon which is particular to the ones reviewed above, but a common feature across stakeholder groups, including private and government agencies. With about 30% of the blind population of the world living in India, it's imperative for service providers engaging consumers through information and communication technologies to give more thought to universal design and accessibility standards. It would truly make a difference in the lives of many Indians.

For more details visit https://cis-india.org/accessibility/blog/huffington-post-september-22-2016-nirmita-narasimhan-mobile-apps-are-excluding-millions-of-indians-who-want-to-use-them

An Overview of Accessibility Work (2008 - 2016)

nirmita — 2016-09-24T16:09:53Z

India has an estimated 70 million disabled persons who are unable to read printed materials due to some form of physical, sensory, cognitive or other disability. The disabled need accessible content, devices and interfaces facilitated via copyright law and accessibility policies. CIS campaigns for change in this area.

The progress made over the years can be accessed below:

Publications

E-Accessibility Policy Handbook for Persons with Disabilities (Nirmita Narasimhan, G3ict and ITU; November 23, 2010): The handbook was compiled and edited by Nirmita Narasimhan. Nirmita also contributed to the original toolkit.
Universal Service for Persons with Disabilities (CIS, G3ict and Hans Foundation; December 27, 2011). Nirmita Narasimhan was a co-author.
Web Accessibility Policy Making (CIS, G3ict and Hans Foundation; February 28, 2012). Nirmita Narasimhan was a contributor.
Making Mobile Phones and Services Accessible for Persons with Disabilities (ITU and G3ict; August 2012). Nirmita Narasimhan was a co-author.
Accessibility of Government Websites in India: A Report (CIS and Hans Foundation; September 26, 2012). Nirmita Narasimhan was a co-author.
Opening New Avenues for Empowerment (UNESCO; February 2013). Nirmita Narasimhan was the project coordinator from Asia Pacific.
Inclusive Financial Services for Seniors and Persons with Disabilities: Global Trends in Accessibility Requirements (G3ict and CIS; February 2015). Nirmita Narasimhan was a co-author.
National Compendium of Laws, Policies and Programmes for Persons with Disabilities (CIS and Office of the Chief Commissioner for Persons with Disabilities, Department of Disability Affairs, Ministry of Social Justice and Empowerment, Govt. of India; January 3, 2016). Nirmita Narasimhan was one of the contributors.

Reports

NIVH Annual Report 2011-12 (NIVH; 2012)
Inclusive Disaster and Emergency Management for Persons with Disabilities (Nirmita Narasimhan and Deepti Samant Raja; September 17, 2013). The report was submitted to the National Disaster Management Authority of India for their action.
Banking and Accessibility in India: A Report (Nirmita Narasimhan; August 12, 2013)
Accessibility of Political Parties Websites in India (Nirmita Narasimhan; March 24, 2014).
Enabling Elections (Nirmita Narasimhan and Centre for Law and Policy Research; March 2014).

Policy Submissions and Feedback

CIS worked with the Department of Electronics and Information Technology and civil society and industry partners such as the National Centre for Promotion of Employment for Disabled People (NCPEDP), Microsoft Corporation, National informatics Centre (NIC), etc., to formulate and implement a National Electronic Accessibility Policy to ensure that all Indian information and communication technologies and electronic infrastructure (including the Internet) and research which is publically funded, is accessible to persons with disabilities. Nirmita Narasimhan was part of the policy drafting committee.
Accessibility in the New Telecom Policy 2011: CIS made a submission to the Department of Telecommunications, Ministry of Communications & Information Technology, Government of India on December 9, 2011. CIS was one of the 27 organisations that sent a joint letter requesting that accessibility for persons with disabilities be included specifically within the goals and objectives of the policy.
Pilot Project Scheme - Access to ICTs and ICT Enabled Services for Persons with Disabilities in Rural India: CIS worked with USOF of India to design a scheme to launch projects for persons with disabilities. CIS prepared a background paper for the USOF, compiled a comprehensive global report which was later published in cooperation with G3ict and helped to convene a stakeholders meeting in September 2011 to launch the scheme and invite project applications.
Comments to the Rights of Persons with Disabilities Bill, 2014 (Nirmita Narasimhan and Anandhi Viswanathan; October 30, 2014). The comments were submitted to the Parliamentary Standing Committee in October 2014.
CIS joined hands with Daisy Forum of India member Arushi in Bhopal to submit a request for a notification mandating that all communication by the Government of Madhya Pradesh should be accessible to persons with disabilities. The state government issued a notification in Hindi requesting all departments to comply with WCAG 2.0 and use Unicode font. Nirmita Narasimhan drafted this submission.
Accessible ICT Procurement: CIS along with 20 other organisations petitioned the Ministry of Social Justice & Empowerment, Ministry of Finance and the Ministry of Information Technology, Govt. of India to bring in accessibility considerations within the draft Procurement Bill.
Comments to the GIGW (Nirmita Narasimhan; April 30, 2015): CIS submitted its comments to the National Informatics Centre for making Indian government websites conform to the notified standards of the Guidelines for Indian Government Websites.
Recommendations on Accessible ICT Procurement (Pranesh Prakash; May 9, 2016). CIS along with 20 other organisations petitioned the Ministry of Social Justice & Empowerment, Ministry of Finance and the Ministry of Information Technology to bring in accessibility considerations within the draft Procurement Bill.

WIPO

CIS is accredited as an observer at WIPO and regularly participates in the meetings of the Standing Committee for Copyright and Related Rights (SCCR) held in Geneva. CIS is actively involved in matters being discussed there such as the TVI. As part of its work, CIS provides comments at the SCCR and advises the Indian government on these matters through policy briefs, research and interactive discussions and meetings. CIS has given several statements on Treaty for the Visually Impaired and prepared an analysis of the consensus document on an international instrument on limitations and exceptions for persons with disabilities with the Third World Network which was widely circulated amongst the negotiators at the SCCR. CIS’ statements at the SCCR in June 2013, July 2012, December 2011, June 2011, and November 2010 are available on the CIS website.

CIS took part in the WIPO Diplomatic Conference to Conclude a Treaty to Facilitate Access to Published Works by Visually Impaired Persons and Persons with Print Disabilities in Marrakesh, Morocco, June 17 to 28, 2013. The conference concluded with the adoption of the Marrakesh Treaty to Facilitate Access to Published Works for Persons who are Blind, Visually Impaired, or otherwise Print Disabled. CIS's Closing Statement at Marrakesh on the Treaty for the Blind can be seen here.

At the national level CIS has been campaigning for right to read, attending meetings with ministries such as the Ministry of Human Resource Development, Department of Electronics and Information Technology, and the Ministry of Social Justice and Empowerment, and giving feedback on the Copyright Amendment Bills. Earlier this year, CIS gave a detailed analysis of the Copyright (Amendment) Bill 2012 examining the positive changes and the negative ones.

Events

National Workshop on Web Accessibility (Organized by CIS and Society for Promotion of Alternative Computing and Employment; September 25-26, 2009).
National Conference on ICTs for Differently Abled / Under privileged Communities in Education, Employment & Entrepreneurship — NCIDEEE 2009 (Loyola College, Chennai, December 1 – 3, 2009): The event was co-organised by Dr. A. Albert Muthumalai S. J, Principal, Loyola College, & Prof. J. Jerald Inico, Faculty In-charge, Resource Centre for the Differently Abled (RCDA), Loyola College, in association with NASSCOM, Computer Society of India and CIS.
CIS organized Right to Read campaigns in the 4 metro cities of Chennai Kolkata, Delhi and Mumbai. The campaign has gathered thousands of supporters and has succeeded in bringing the problems of the print disabled to the notice of policy makers and the general public.
EdICT 2010 (New Delhi, October 27 to 30, 2010): CIS in collaboration with G3ict, UNESCO, ITU, WIPO, The Deafway Foundation, DEF and SPACE and with the support from Hans Foundation and the Department of Information Technology, Ministry of Information and Communication Technology organised this event. Twenty-nine experts made presentations on a variety of topics, ranging from discussing challenges and solutions in educational institutions, to technology development and policy formulation and implementation. A total of 77 participants attended this event.
Websites Accessibility Evaluation Methodologies at Twentieth International World Wide Web Conference (Hyderabad, March 30 – 31, 2011): CIS co-organised this with G3ict and W3C. The panel discussed web accessibility evaluation methodologies and their challenges and technical survey methodologies alternatives. The panel was moderated by Nirmita Narasimhan and featured four speakers — Shadi Abou Zahra, Neeta Verma, Srinivasu Chakravartula and Glenda Sims.
ITU Tutorial on Audiovisual Media Accessibility (India International Centre, New Delhi, March 14 – 15, 2012): In cooperation with the ITU-APT Foundation of India, CIS hosted a two-day Tutorial on Audio Visual Media Accessibility from March 14 to 15, 2012 at the India International Centre, New Delhi, India.
Girls in ICT Day (Organized by CIS and Mithra Jyothi; Bangalore; April 25, 2013).

Internet Governance Forum
CIS has been organising workshops and participating regularly at IGF events since 2008 on topics like accessibility, access to knowledge, openness, internet governance, freedom of expression, etc. Details given below: IGF 2008, Hyderabad, India: CIS joined the Dynamic Coalition on Open Standards and also contributed to the authoring of the Agreement on Procurement in Support of Interoperability and Open Standards. CIS is now a part of the DCOS secretariat. IGF 2009, Sharm El Sheikh, Egypt: Nirmita Narasimhan presented on Accessibility Policy Making: An International Perspective at the Global Internet Access for Persons with Disabilities workshop organised by ITU and EBU on November 16. CIS also co-organised the workshop on ‘Content Regulation, Surveillance and Sexuality Rights – Privacy, Agency and Security’, together with the Association for Progressive Communications, Women’s Networking Support Programme and the Alternative Law Forum. IGF2010, Vilnius, Lithuania: At the UNESCO Open Forum, Anja Kovacs presented the research study ‘Exploring ICT-enabled Education Initiatives for Persons with Disabilities in the Asia-Pacific Region’. The study was undertaken by CIS in cooperation with G3ICT and UNESCO. Besides this, CIS co-organised these workshops: Freedom of Expression or Access to Knowledge: Are We Taking the Necessary Steps towards an Open and inclusive Internet? with the Center for Technology and Society, Brazil, ‘Sexual Rights, Openness and Regulatory Systems’, with the Association for Progressive Communications and the Alternative Law Forum, Open Standards: Ensuring Accessibility and Inclusiveness with the World Wide Web Consortium and the workshop on Data in the Cloud: Where Do Open Standards Fit In? IGF 2011, Nairobi, Kenya: Use of Digital Technologies for Civic Engagement and Political Change: Lessons Learned and Way Forward and Open Spectrum for Development in the Context of the Digital Migration. These workshops were organized by CIS.

Awards

Nirmita Narasimhan was awarded the National Award for Empowerment of Persons with Disabilities from the Government of India on December 3, 2010 on the occasion of the World Disability Day. The award was presented by Smt. Pratibha Patil, President of India under the Role Model category. The award function took place at Vigyan Bhavan in New Delhi and was telecast live on Doordarshan.
Nirmita Narasimhan received the NIVH Excellence Award from Justice AS Anand (retd), former chairman of the National Human Rights Commission, on International Day of Persons with Disabilities at the National Institute for the Visually Handicapped in Dehradun on December 3, 2011. The Tribune covered the award ceremony.
Girls in ICT Day 2013 (organized by ITU-APT Foundation of India with support from CMAI - Association of India Communication and Infrastructure, FICCI Auditorium, Tansen Marg, New Delhi, May 7, 2013). Dr. Nirmita Narasimhan got a felicitation for her contribution and achievements in the field of Information and Communication Technology. The honour was conferred during the celebration of this event.
Nirmita Narasimhan won the NCPEDP-Mphasis Universal Design Award in the "Persons with Disabilities" category. The awards aim to raise awareness about accessibility.

Articles and Interviews

Technology for Accessibility in Higher Education: Nirmita Narasimhan wrote an article in Enabling Access for Persons with Disabilities to Higher Education and Workplace - Role of ICT and Assistive Technologies. The IIMB Journal was brought out on the occasion of the conference ‘never-the-less’.
The Business Case for Web Accessibility: NASSCOM Foundation published "Understanding Web Accessibility — A Guide to create Accessible Work Environments". In this handbook on web accessibility, Nirmita Narasimhan authored a chapter titled “The Business Case for Web Accessibility”.
Barriers to Access in a Connected World: Hans Foundation published its Annual Review of 2011. Nirmita Narasimhan wrote an article in it. She wrote that accessibility is an imperative to achieve a truly inclusive and participatory society and every individual, corporation, organization and government has a crucial role to play in nurturing it.
Girls in ICT Portal (November 28, 2011): ITU interviewed Nirmita and published her profile on their website.
An India Where the Disabled have a Choice (Dataquest, August 5, 2016). Nirmita Narasimhan spoke to Dr. Archana Verma about the problems faced by the disabled while using technology.
We Tested 18 Government Apps, and Most are not Fully Accessible to the Disabled (Nirmita Narasimhan; Factor Daily, August 31, 2016).
Mobile Apps Are Excluding Millions Of Indians Who Want To Use Them (Nirmita Narasimhan; Huffington Post; September 22, 2016).

Media Coverage

Nirmita Narasimhan gave inputs to the following media coverage:

DFI and Cambridge University Press join hands for getting print access to the “print impaired” (The Bookseller; November 27, 2009).
WIPO Proposals Would Open Cross-Border Access To Materials For Print Disabled (IP Watch; May 28, 2010).
Disability groups in India welcome progress on treaty for blind persons (The Times of India; December 20, 2012).
Indian Users’ Perspective On WIPO Negotiations On Treaty For Visually Impaired (IP Watch; February 16, 2013).
How tech brings self-reliance to students with disabilities (The Times of India; May 29, 2016).
How India’s top firms fare in employing women and persons with disabilities (Livemit; August 9, 2016).
Using technology to address issues (The Hindu; August 14, 2016).
India has a long road ahead in becoming a disabled-friendly country (Your Story; August 31, 2016).

NVDA and eSpeak

Hans Foundation is funding CIS to do a project on developing a text-to-speech software in 15 Indian languages over a period of two-and-a-half years. Following are the monthly programmatic reports indicating the progress made in the project:

Monthly Reports

2014

		March	April	May	June	July	August	September	October	November	December

2015

January	February	March	April	May	June	July	August	September	October	November	December

2016

January	February	March	April	May	June	July	August

Training Programmes

Following are the reports of the training programmes that were conducted across several locations in India:

15 days Training in Basic Computing with use of NVDA and eSpeak in Hindi (April 10; 2015).
15 days Training in Basic Computing with use of NVDA and eSpeak in Gujarati (April 16, 2015).

15 days Training in Basic Computing with use of NVDA and eSpeak in Oriya (April 30, 2015).
eSpeak Tamil Computing with NVDA (May 4 – 8, 2015).
Training in Basic Computing with use of NVDA and eSpeak in Assamese (May 9 – 10, 2015).
Training in the Use of eSpeak for Indian Languages during TOT (May 11 – 20, 2015).
Tamil Language (May 25 – 29, 2015).
Training on the Use of eSpeak Hindi on Windows and Android Platforms (May 28, 2015).
Report on 30 Days Summer Course on Basic Computer Competencies and Language Proficiency (May 1 – 30, 2015).
Tamil Computing with NVDA Training Workshop (Organized by NVDA team: Anne Jane Ask with Higher Secondary School for the Visually Impaired, Palayamkottai, Tirunelveli; June 3 – 7, 2015).
Report on eSpeak Tamil Computing with NVDA Training Workshop in Tirunelveli (Organized by NVDA team; Anne Jane Askwith Higher Secondary School for the Visually Impaired, Palayamkottai, Tirunelveli; June 3 - 7, 2015).
Training in eSpeak Marathi (Organized by NVDA team; National Association for the Blind; Nashik; June 22 - 23, 2015).
Training in eSpeak Marathi (Organized by NVDA team; SIES College, Sion, Mumbai; June 28, 2015).
Training in eSpeak Marathi (Organized by CIS; Atmadepam Society; August 22 – 23, 2015).
Training in eSpeak Hindi (Organized by NVDA team; Jeevan Jyoti School for the Blind; Varanasi; August 26 - 28, 2015).
eSpeak Training in Hindi Language (Organized by CIS and National Association for the Blind; Kullu; September 3 – 4, 2015).
Training in use of eSpeak Bengali with NVDA (Organized by CIS; Turnstone Matruchaya, Siligudi, West Bengal; September 7 – 9, 2015).
5 day TOT for Training in Use of eSpeak Kannada with NVDA (Organized by CIS, Mithra Jyoti, Enable India and NFB, Bangalore; September 21 – 25, 2015; Bangalore).
Training in the use of eSpeak Hindi with NVDA (Organized by CIS and Lakshay for the Differently Abled; September 29 – 30, 2015; Ranchi). The event was conducted online by Dr. Homiyar with local support from Mritunjay Kumar and Zainab.
Report on eSpeak with NVDA Screen Reader and Assistive Technology for Visually Challenged (Organized by National Association for the Blind, New Delhi, Centre for Differently Abled Persons, Bharathidasan University, Tiruchirappalli, and CIS; January 21, 2016; Tiruchirappalli).
Report on NVDA with E-Speak and BookShare Online Library (Organized by Karna Vidya Technology Centre, Computer and Internet Society, and CIS; February 27, 2016; Chennai).

For more details visit https://cis-india.org/accessibility/resources/cis-accessibility-work-overview

India has a long road ahead in becoming a disabled-friendly country

praskrishna — 2016-08-31T16:47:02Z

India is home to 2.7 crore people living with one or the other kind of disability. According to the 2011 Census, 2.21 percent of India’s population is disabled. Unlike the developed world, India’s disabled are made further socially vulnerable by lack of quality education, lack of women’s safety, and attitudinal barriers as they continue to grapple with the challenges of access, acceptance, and inclusion.

The blog post by Sourav Roy was published in Your Story on August 31, 2016. Nirmita Narasimhan was quoted.

Changing times

Until a few decades ago, it was almost unimaginable for the disabled to lead independent lives. The advent of technology and internet has, however, opened new doors. A print-impaired person can now listen to audio books and learn. The Ministry of Social Justice and Empowerment has recently announced Sugamaya Pustakalaya, an online library where books are made available in different accessible formats for people with visual impairment and other print disabilities.

With hearing aids, surgical intervention, and other disruptive technological solutions, deafness is now curable. Consequently, the disabled are independent and contributing greatly towards society. The wheels of such change, for a majority of people, have already been set in motion in the developed world.

In developing countries such as India, however, the road to accessibility is a long, winding one. As Javed Abidi, director of the National Centre for Promotion of Employment for Disabled People (NCPEDP), has recently pointed out in an article,

“Just one in 250 hotel rooms in India are accessible for the disabled. Globally, internationally, the ratio is 1:50.”

Accessibility is a major issue for the disabled, not just in the physical world, but in the digital space as well. Despite existing technology and standards, the problem of non-adherence to standards of accessibility and universal design in electronic devices and websites is a perpetual one. According to Nirmita Narasimhan, Policy Director, Centre for Internet and Society, Bengaluru,

“Standards exist for websites (WCAG 2.0), electronic documents and publications (EPUB 3.0) and other forms of technology, multi-media, and content which will make it easy for the developer to create accessibility products. Unfortunately, these are not being adhered to. We are overflowing with technologies which can potentially be of immense use to persons with disabilities. The market, however, fails to realise that there is a huge business case in tapping the market of persons with disabilities.”

For more details visit https://cis-india.org/accessibility/news/your-story-sourav-roy-august-31-2016-india-has-a-long-road-ahead-in-becoming-a-disabled-friendly-country

We Tested 18 Government Apps, and Most are not Fully Accessible to the Disabled

nirmita — 2016-09-03T03:32:06Z

When you wake up in the morning, the odds are one of the first things you look at is your phone. You might check WhatsApp, review the news, look at the day’s schedule, and book a taxi to work.

The article was published in Factor Daily on August 31, 2016.

The government, too, is increasingly engaging with citizens through apps such as MyGov and the Swachh Bharat. At the national and local level, these promise to improve the government’s engagement with citizens and increase their access to information.

From electoral information to agricultural news to welfare schemes, these apps promise to streamline the functions of government and allow millions of people who would otherwise have difficulty accessing these services to use them freely.

But for millions of Indians with disabilities, the convenience offered by these apps is almost negligible.

The government has made electronic accessibility one of its priorities. The 2009 Guidelines for Indian Government Websites (GIGW) laid out a set of standards to which all official government websites were to conform, inheriting the global WCAG standard.

The National Policy on Universal Electronic Accessibility, which came into force in 2013, also mandates equality of access for persons with disabilities in all government electronic infrastructure.

But do these work for people with disabilities?

The Centre for Internet and Society, with the help of an independent researcher, has reviewed 18 most popular government Android apps, and found that almost all of them have inaccessibility and usability issues for people with visual impairment.

The tests were conducted by an Accessibility Evangelist who himself is visually impaired using TalkBack, a screen reading software for Android that gives voice output of the content on the screen. We found that all but a handful of the apps are at least partially inaccessible for visually impaired persons.

We also observed that the government has a directory of websites on its GOIdirectory website. The government offers a similar directory for its apps here.

However, there are no standards or guidelines for app development as in the case of GIGW, and the webpage-based apps often do not conform to GIGW standards.

These are the apps we looked at:

MyGov by Government of India:

What it does: A social media channel of the Indian government to let users access information on government activities and spread educational content to Indian citizens.

How accessible it is: It is a purely web-based app, but the web page it loads isn’t completely accessible. The graphics in particular are poorly labeled.

The animations they use are also inaccessible, and the banner that scrolls the new announcement is completely unusable for visually impaired persons.

2. EPathshala – NCERT

What it does: A platform for accessing eBooks through mobile platforms in multiple formats, and enabling users to download, store, browse and read books.

How accessible it is: The first screen that allows language selection is not labeled properly — only the Hindi and English buttons are correctly announced. Many of the options that are available on the screen are not labeled with text, only graphics.

Even if a visually impaired person managed to download the books, it is not possible to read them, as the screen reader does not support accessing the downloaded content. The books themselves are just PDF or JPEG images, which are completely unusable by any screen reading software. In addition, the reading mode available for the books is itself inaccessible for visually impaired persons.

3. Accessible India Campaign

What it does: A platform to report accessibility issues in public buildings and spaces and an information platform for the Accessible India Campaign.

How accessible it is: Fairly accessible, Good Work!.

4. Narendra Modi

What it does: The Prime Minister’s official app delivers information and messages from the Prime Minister’s Office.

How accessible it is: Completely inaccessible. The very first screen cannot be navigated by someone who is visually impaired. If one manages to get past that somehow the controls on the rest of the app are labeled in all caps, which makes using the screen reader difficult.

If one selects the feed option and follows a topic, the controls on the content screen are all simply labelled “Narendra Modi.”
However the text is presented using standard web controls, which means that once navigated to a page can be accessed using a screen reader.

5. LIC Mobile

What it does: Delivers information about various insurance policy schemes and allows users to submit an application online.

How accessible it is: The app is accessible until the point of login and account creation. The information in the customer policy credentials is not presented in an accessible format. The agent portal needs further testing as well. In addition, the use of graphical captchas is inaccessible for those with visual impairments. A captcha in a different format would have been more logical.

6. MyGov Move

What it does: Allows users to register and volunteer for various government initiatives in government-run elementary schools that lack resources.

How accessible it is: Except for the text heading, none of the controls are labeled. Some controls are accessible to persons with low vision as the text in the button graphics is quite large. However, they are still graphical and not text-based, and so cannot be used by the screen reader. The national symbol is also not labeled.

7. IFFCO Kisan Agriculture App

What it does: Allows farmers to access customized agricultural information and services including weather forecasts, agricultural advisory information, best practices and tips, and a platform for buying and selling goods.

How accessible it is: It is accessible not just in English but also in Hindi. There are some minor errors, such as Delhi not being listed as a state or certain buttons not being correctly labelled, as well as the list of languages lacking support in the native script of that language. However, overall it is one of the more accessible apps reviewed.

8. mPassport Seva

What it does: Allows citizens to access information, schedule appointments, and view updates related to all passport-related services.

How accessible it is: Decently accessible, except for the appointment scheduling function, which uses a captcha. The buttons in the app are also not labelled in an accessible format. Several text fields also use all capitals, which causes the screen reader to spell the word instead of pronouncing it.

9. IRCTC Connect

What it does: Lets users check train schedules, manage ticket booking and plan journeys.

How accessible it is: The very first screen that asks the user to select between various sub-services is completely inaccessible, with no text labeling available. However, once past that screen, most of the other services, such as ticket booking and PNR status checking, are fairly accessible. Many options still use all caps, which makes screen readers spell words rather than pronounce them.

Another issue is that selecting a particular option causes the displayed content to change, but the focus moves to the top of the screen, requiring another round of navigation when using a screen reader.

10. MyGov

What it does: A citizen participation platform that allows users to discuss their views on various issues and make suggestions directly to ministries and other government organisations.

How accessible it is: Some controls are labeled with text and can be used with screen readers, but several other buttons are labeled graphically or are difficult to navigate in accessible ways due to poor focus/tab order.

There are many videos available through the app but no transcripts of these talks are available.
The focus while navigating the app is highly inconsistent and makes its use very inconvenient. The main navigation menu is also inaccessible.

11. Swachh Bharat

What it does: Provides information and lists events relating to cleanliness drives across the country.

How accessible it is: The starting screen of this app is cluttered with controls and information, making it difficult to navigate with a screen reader. A few controls are labelled with text, but the majority are inaccessible.

12. Aadhaar Mobile

What it does: Enables users to download and share their details as they are stored in the UIDAI database.

How accessible it is: The first screen lacks alternate text for any of the controls and graphics. The user could not register their Aadhaar card in order to continue testing the app.

13. India Post Mobile Banking

What it does: Offers financial information and transaction services for India Post banking customers.

How accessible it is: The initial screen controls are accessible. However, the user was unable to successfully login to conduct further tests.

14. Swachh Delhi — Official App

What it does: Allows residents of Delhi to report waste and garbage dumps around the city.

How accessible it is: All major features of the app are accessible. However, the reporting function requires a user to use their phone’s camera app, which may be prohibitive for visually impaired persons. It would have been preferable to allow users to simply report a location without requiring a picture as well.

15. Swachhata: MoUD

What it does: Allows users to register complaints with the local municipal body about trash or waste in their neighbourhoods.

How accessible it is: A permissions error led to the user being unable to access the app.

16. All India Radio Live

What it does: Offers streaming of public service, entertainment and informational content in Hindi, Urdu and other major regional languages.

How accessible it is: The app is completely inaccessible. A user can select a channel, but further controls on the screen lack labels or consistent focus.

17. DD News

What it does: Provides live streaming, video feeds and news updates from DD-News in English and regional Indian languages.

How accessible it is: Minimal use of graphics and clear labelling mean that the app is generally easy to navigate. However, the videos available through the app do not have supplementary text descriptions.

18. AIIMS@Delhi

What it does: Allows patients of AIIMS to view and manage their medical history, book appointments, and contact medical professionals.

How accessible it is: The app is simple and uses standard controls, which are generally large and well labelled, making navigation and reading for visually impaired persons comfortable. User lacked the UHID necessary for further testing.

For more details visit https://cis-india.org/accessibility/blog/factor-daily-august-31-2016-nirmita-narasimhan-we-tested-18-government-apps-most-are-not-fully-accessible-to-disabled

Universal Design & Accessibility Conclave

praskrishna — 2016-08-27T04:34:41Z

Nirmita Narasimhan is a speaker at this conclave organized by IIMA in collaboration with Ministry of Social Justice and Empowerment, Government of India.

Download the brochure of the event here.

For more details visit https://cis-india.org/accessibility/news/universal-design-accessibility-conclave

Bridging the Digital Divide

praskrishna — 2016-08-24T16:50:41Z

Nirmita Narasimhan will be a panelist at an annual event called "All Hands Meet" organized by Wipro on August 25, 2016 in Bangalore.

Nirmita Narasimhan will be speaking on digital accessibility. The session will be moderated by Rama Chari, Director DEOC. For more info contact sucheta.narang@wipro.com

For more details visit https://cis-india.org/accessibility/news/bridging-the-digital-divide

Nirmita Narasimhan gets NCPEDP-Mphasis Universal Design Award

praskrishna — 2016-08-18T13:26:56Z

The NCPEDP-Mphasis Universal Design Awards were given away in the capital on August 14, 2016. Nirmita got the award in the "Persons with Disabilities" category.

See the press release published by India PR Wire. This was also mirrored in Hans India on August 17, 2016.

Shri Krishan Pal Gurjar, Hon'ble Minister of State for Social Justice and Empowerment presided over the event, in the presence of Som Mittal, Jury Chair and Chariman, NCPEDP, Dr. Meenu Bhambhani, VP & Head - Corporate Social Responsibility, Mphasis Ltd, and Javed Abidi, Honorary Director NCPEDP, several corporates and winners.

The National Centre for Promotion of Employment for Disabled People (NCPEDP)-Mphasis Universal Design Awards was incepted in 2010. Conservative estimates of the World Bank and World Health Organization suggest that there are about 70-100 million individuals with a disability in India.

One of the biggest challenges faced by people with disabilities is accessibility. Accessibility not only means access to physical spaces but also means access to information, technology, transport, services, aids and appliances, etc.

The awards aim to raise awareness about accessibility. This year, about 60 applications were received from across the country. The awards are the brainchild of Javed Abidi, who is also the global chair for Disabled People's International (DPI).

The 12 award winners were as follows:-

Category: Organisations

Indigo Airlines, University of Hyderabad, National Informatics Centre (NIC), Newshook, Planet Abled, Sap Labs

Category: Working Professionals

Prem Nawaz Khan Maraikayar of PayPal Inc; Sandeep Sankat, Associate Professor in the Department of Architecture, School of Planning and Architecture, Bhopal; and Sujatha Srinivasan of Rehabilitation Research and Device Development (R2D2) lab in the Department of Mechanical Engineering at IIT Madras bagged the awards.

Category: Persons with disabilities

Danish Mahajan and Divya Sharma of Radio Udaan; Nirmita Narasimhan, policy director with the Centre for Internet and Society; and Sathasivam Kannupayan of www.enabled.in won this award in the in persons with disabilities category.

Shri Krishan Pal Gurjar, Hon'ble Minister of State for Social Justice and Empowerment observed, "Commuting for the handicapped is a challenge in our country. Therefore all modes of transport should work towards this cause. We have to create a code of benefit for persons with disabilities, which ought to be complied with by all government and non-government institutions."

"Through this award, we want to be able to tell organizations in India that accessibility is a huge commercial opportunity as well as a social responsibility. We are delighted with some of the work we have seen this year, but sincerely hope that more and more organizations come into the fold, " said Javed Abidi.

Dr Meenu Bhambhani, VP & Head- Corporate Social Responsibility, Mphasis Ltd said,

" Mphasis started supporting universal design because we didn't want accessibility to just be an afterthought. From the very beginning, be it transport or building or policy or the system, persons with disabilities should be included in the services. It warms my heart to see so many young people winning the award this year."

Shri Som Mittal, Jury Chair and Chariman, NCPEDP, "I've been witnessing this award function for the past seven years and every year we assume we're not going to get applications. However, when the jury sits every year, sometimes it takes us all day to come to a decision. Universal design just needn't be an idea but it needs to be commercialised."

Awardees

Above: Winners pose with their awards.

For more details visit https://cis-india.org/accessibility/news/nirmita-narasimhan-gets-ncpedp-mphasis-universal-design-award

Using technology to address issues

praskrishna — 2016-08-15T04:26:21Z

Can technology help the visually-disabled, who have no access to books and reading resources in their schools?

The article was published in the Hindu on August 14, 2016. Nirmita Narasimhan was quoted.

Currently, they are provided Braille books, most of which do not cover the schooling syllabus or are provided late in an academic year. This forces them to depend on scribes or someone to read out textbooks — something most cannot afford.

It is here that technology can provide some semblance of independence, believes Nirmita Narasimhan, policy director at The Centre for Internet and Society. “Open source screen readers are available in over 10 languages. During the time of publishing of textbooks, all that needs to be done is to prepare a digital copy. Within no time, audio for the blind will be available,” she said, adding that this was one of the demands put for inclusion in the National Education Policy.

Teachers can be trained to use these readers. They can guide students, she said.

For more details visit https://cis-india.org/accessibility/news/the-hindu-august-14-2016-using-technology-to-address-issues

How India’s top firms fare in employing women and persons with disabilities

praskrishna — 2016-08-10T14:27:18Z

It is generally believed that the growth of the corporate sector in India has increased employment avenues for historically deprived sections of our society.

The article by Sachin P. Mampatta, Amritha Pillay and Ritika Mazumdar was published in Livemint on August 9, 2016. Nirmita Narasimhan was quoted.

However, an examination of employment data for India’s top 100 companies by market capitalization shows that there is much scope for improvement when it comes to employment of women and persons with disabilities (PWD). In fact, the share of women and disabled employees in India’s top companies is lower than the national average for non-agricultural workers.

The analysis is based on data culled out from Business Responsibility Reports (BRR) that companies are required to file since FY13, which seeks information on the number of permanent women and PWD employees. After factoring in consistency requirements and availability of data, 60 among top 100 companies have been used to calculate these results. This is what the analysis shows.

Is women and PWD employment increasing in corporate India?

Companies did not show marked improvement in the disclosures across the three years (FY13 to FY15). In fact, they showed a slight decline in the number of women employees. Women employees as a percentage of total employees dropped from 19.62% in FY13 to 18.51% in FY15. The number was better for PWD, though only marginally so. The share of PWD employees rose from 0.73% to 0.76% of the total workforce from 2012-13 to 2014-15. Data had limited granularity. So it is difficult to tell if there were overlaps between women and PWD employees. However such overlaps, if any, are expected to be limited.

Is corporate India better than the economy at large in employing women and PWD?

How does India’s corporate sector fare in employing women compared with the rest of the economy? We used data on other workers category from census to compare this. The category of other workers includes people who are not agricultural labourers, cultivators or people who are working in an industry run from home or within the village. Broadly speaking it gives an idea about the non-agricultural workforce in the economy. Data shows that the percentage share of women in corporate India’s workforce is lower than the share of women in other categories. The gap is even bigger in case of the share of PWD. The census data is for 2011, whereas for companies, the year which had the highest percentage share among FY13, FY14 and FY15 was taken.

What explains this gap?

Nirmita Narasimhan, policy director at The Centre for Internet and Society, a non-governmental organisation that works on issues affecting the differently abled, said that skilling is one of the hurdles that affects employment for the differently abled. While skilling of PWDs is a necessary condition for employability, it is not a necessary condition. For example, a visually impaired person may not be able to use a firm’s internal software if there is no compatible screen-reader to help them know what’s on the screen. Companies feel that they would have to spend a lot of money to procure infrastructure. However, technology now often makes it fairly inexpensive to do so. There is huge lack of awareness among employers. They often believe that this would affect the bottom line, Narasimhan added.

In case of women, larger factors could be at play. Women employment in India is still subject to continuing stereotypes which sees them as homemakers, triggering results such as a decline in employment of women with increase in household incomes, as was pointed out in a 2013 Mint piece.

However, there also exists evidence to show that discrimination might be at play even within companies. For example, women and PWD employees have a lower than median share in training received at workplace in these economies. As much as 69% of the permanent work-force received training in 2014-15, according to median figures for the sample set. The number for permanent women employees is 58.76%, and 49.79% for persons with disabilities. Training included skills upgrading and safety training. Skills was given priority where available, else safety training figures were used. Not all companies provided the figures. The above figures are based on the median value for the available set.

Interestingly, there are very few cases of discrimination filed against the companies. The total number filed for all 60 companies was four in 2012-13. It dropped to one in 2013-14, and was zero in 2014-15.

People are said to be reluctant to move the courts on a large scale in such matters. They are unsure of the outcome and cases tend to drag on.

Does this mean increasing private sector dominance in the economy is retrograde?

That said, the picture is not entirely gloomy. The Centre for Monitoring Indian Economy (CMIE) database shows that the share of women in private sector employment has been increasing since the 1990s. It has increased by almost 6 percentage points since 1990. However, more needs to be done. And top companies should take the lead.

For more details visit https://cis-india.org/accessibility/news/livemint-august-9-2016-sachi-p-mampatta-amritha-pillay-ritika-mazumdar-how-indias-top-firms-are-faring-in-employing-women-and-persons-with-disabilities

An India Where the Disabled have a Choice

praskrishna — 2016-08-06T17:06:38Z

The Roundtable on Digital Access to the Disabled held in Bangalore brought forward many issues related to the topic. Dr. Nirmita Narasimhan, Policy Director, Centre for Internet and Society speaks to Dr. Archana Verma about the problems faced by the disabled while using technology. Being herself partially visually impaired, this is an interview from an expert as well as the personal experiences of a person from the disabled group.

This interview was published in Dataquest on August 5, 2016.

Q-Please throw some light on the issue of the inaccessibility of mobile apps to the disabled, since these have become essential for independent living today.

While mobile apps are fast becoming the preferred and often the only way to access services, these remain unavailable to a large section of the Indian population living with disabilities. This is because they are not designed in a way which conforms to standards of accessibility and cannot be used by persons using assistive technologies such as screen readers. Apps such as Ola, Uber, Big Basket, Make my trip, Flipkart, Myntra and most others are not completely accessible. The inaccessibility varies from total inaccessibility, where the screen reader remains absolutely silent and is unable to give any information to the user opening the app, to partially inaccessible, disallowing persons using screen readers from accessing complete information or from completing transactions. For instance, if one opens Flipkart, one hears a button labelled home page banner and then the screen reader just keeps saying button for whatever is pressed, without being able to give any information on what the buttons are for or what is written there. Similarly, if one opens Myntra, one doesn’t hear any information at all, just a series of clicks, at one point one hears buttons labelled for man, for women, for kids and then when one presses any of those, one is again greeted by complete silence. The Big Basket app also has problems such as unlabelled buttons and fields and makes it difficult to carry out transactions such as changing the quantity, changing the address etc.

It is rather sad that the IT industry fails to realise that persons with disabilities, a group which is the world’s largest minority and account for a very large percentage of our population can potentially be amongst the biggest consumers of these ICT products and services. Consider before the advent of technology, a blind person could not read mainstream books and newspapers, work in routine office environments, shop alone or pay bills, file returns etc. on his/her own. Now, when everything can be done on line and there is technology which can read out and assist blind persons to use computers/ phones themselves, they offer the opportunity to negate the limitations of disability. However, this is not happening because products and services are not designed and developed in compliance with standards of accessibility and universal design, resulting in them being ineffectual or useless for persons using assistive technology. If the apps and websites conform to accessibility standards, Developers need not test their software against each and every disability, which can get understandably complicated, they are automatically accessible to persons with different disabilities in one way or another.

While accessing necessary services and information itself is challenging and often impossible for the disabled, the ability to access and enjoy games like other people is completely beyond imagination, not even something one could dream of said a friend of mine. I asked my friend Dinesh Kaushal, an accessibility expert who heads development of NVDA, an open source screen reader for the blind in India what his experience with the new gaming app Pokemon Go was, which is all the rage nowadays and he said that it was completely inaccessible. There is absolutely no information on the game screen and the Android screen reader Talk Back is absolutely silent. And this according to him this is not uncommon in many gaming apps.

Q- Highlight some of the problems related to the inaccessibility of websites and content to the disabled.

Web site inaccessibility very often hinders a person using assistive technology from accessing information on the internet. A web site can be inaccessible for different persons because of different reasons, depending upon the disability. However, this can be solved by compliance with standards. Inaccessibility of websites also hinders accessing content on mobile phones or affects persons with limited bandwidth or elderly persons.

While progress is being made to make government web sites accessible, this has not yet been completely achieved. In addition, web sites of important services and organisations such as banks, health care, education etc. are often inaccessible. Often a person using a screen reader may come across an important document which is an image file and cannot be read by the screen reader or a deaf person cannot enjoy an audio visual clip because there are no sub titles. Web sites with frequent flashing and flickering, constantly changing pages, images without descriptions and unlabelled form fields and headings, audio visual media content without subtitles, image files of documents without alternate accessible format options continue to populate the Internet. Unless web site accessibility is taken seriously and is treated as a non-negotiable ingredient of a contract for web site development and maintenance, the Internet will continue to be inaccessible.

Q- Can you enumerate the policy and guidelines requiring web site accessibility and the large spread of non-compliance with them?

Although most transactions happen online today, the fact that websites do not conform to universal standards of accessibility render them unusable by persons with disabilities.
The World Wide Web consortium has had accessibility standards for web site accessibility for over a decade now and these have been adopted by many countries around the world. This standard is known as the Web Content Accessibility Guidelines (WCAG) 2.0. India also notified the Guidelines for Indian Government Websites (GIGW) which borrows from the WCAG 2.0 to ensure that government websites are accessible. The National policy on universal electronic accessibility was notified in October 2013 and requires conformance to standards of accessibility. It mentions W3C standards such as WCAG 2.0, ARIA and ATAG and identifies procurement as a route to make electronic infrastructure accessible. It also identifies strategies such as awareness raising, training, research and development of assistive technology as vital to implementation of the policy and allocates different roles to different stake holders, including to ministries, departments, private organisations, etc. Other commitments are to be found in the accessible India and digital India campaigns, commitments under the UN Convention on the Rights of Persons with Disabilities (UNCRPD) which requires government to make all ICT and Internet available and accessible to persons with disabilities and encourage private service providers to make their services accessible, Access to ICTs are also covered under the goals of the Incheon Strategy to make the rights real for persons with disabilities.

Q- Give us some information about the work of the Centre for Internet and Society (CIS) in the realm of the digital and technological accessibility for the disabled.

We are an eight year old organisation. Our accessibility programme works in multiple ways, which include the following –

(A) Policy research and advocacy (initiating and contributing to new and existing policy discussions to bring digital accessibility on the agenda: We started our work on 3 issues:

(a)Website and electronic accessibility – We produced research on what different countries have in terms of policies, guidelines and measures to promote website and electronic accessibility and worked with the Department of Electronics and information technology (DEITy) to formulate the National Policy on Universal Electronics accessibility which was notified in 2013. We also serve on the Implementation committee.

(b) Getting an exception into the Indian Copyright Act to allow conversion of books and other copyrighted works into accessible formats without the need to get permission from copyright holders. We provided research to MHRD on what other countries have in terms of copyright exceptions to promote access to published works for persons who are blind, have low vision or other print disabilities, we carried out a right to read campaign around India, provided submissions to the standing committee and finally were able to positively influence, along with other NGOs, the amendment to the Copyright Act in 2012.

(c) Aiding the negotiation of a Treaty at the World Intellectual Property Organisation which would facilitate international sharing of books for persons with print disabilities. We attended the negotiations at Geneva from 2010 and are a permanent observer there now, intervening and providing research advice on various issues. The Marrakesh Treaty to Facilitate Access to Published Works for persons who are blind, visually impaired or otherwise print-disabled was concluded in 2014 and India was the first country to ratify it. The 20 ratifications required to bring the treaty into force just got concluded on June 30th 2016 and the treaty will come into force from 1st September 2016.

(d) We also worked with the Universal Service Obligation Fund of India to launch a pilot scheme to fund projects for persons with disabilities in rural areas.

(e) Apart from the above, we have produced global reports with international partners like the International Telecommunication Union and G3ict on topics such as mobile accessibility and produced research which we sent to relevant government agencies on topics such as banking and financial inclusion, emergency and disaster management for persons with disabilities, accessible broadcasting and so on.

(f) We are implementing a project to develop text to speech for several Indian languages using an open source speak synthesiser called e-Speak and enhanced working of NVDA an open source screen reader which works with English and other Indian languages. We have also carried out several trainings on this software around the country.
We also provide advice to governments and organisations in other countries on ICT accessibility related issues. We have also organised trainings on web accessibility and other topics as may be required.

Q- What kinds of challenges are faced by the CIS in its work?

Limited resources – very few donors fund the kind of work we do although no one denies the criticality and usefulness of it. Neither do we fall within the bracket of a traditional organisation serving persons with disabilities, nor is accessibility as marketable a topic as say something like privacy and cyber security, hence to have a team which can actively carry on this work of research and advocacy, constantly responding to policy developments, attending meetings is very difficult and we are not able to do the kind of work we want.

Q- What kind of vision of empowerment would you propose for the disabled through digital accessibility? How can this vision be achieved?

My Vision- Every person with a disability in India is able to access the Internet, content and facilities through an ICT enabled device, be it computers or phones; where this access is unhindered by barriers and is instantaneous, not retrospective. Further, I speak for an India which is inclusive in the complete sense, i.e. accessibility standards are part of mainstream standards and Universal Design is the standard approach to creations and developments of all kind and not where separate considerations need to be made for the disabled on specific products and services. Where a person with a disability has a choice, as do the other citizens and not where they are given an option; they have access to the world at the same time on the same terms; where there is true equality and we live a life with dignity and pride.

How Can We Achieve It?

India has already taken certain steps to show her commitment to accessibility –

We have ratified the UNCRPD, are part of the Incheon Strategy to make the rights real for persons with disabilities and are in the process of passing a new Rights of Persons with disabilities legislation. We also have a National Policy on Universal Electronics Accessibility, Guidelines on Government Websites, the Accessible India and Digital India campaigns and the Smart Cities Mission. There is ample opportunity and scope for ensuring accessibility is implemented to give complete effect to these. Some of the areas where action can be taken include:

1. Web site accessibility should be taken up immediately since it affects access for all on using different platforms. The plan can identify number of web sites and different stakeholders and the time lines by which they are required to make their web sites compliant. Both self-certification as well as regular audits should be carried out to check for compliance.

2. Public Procurement is another critical tool in the hands of the government to ensure that all public infrastructure and all facilities/ resources/ products/ services procured out of public money or for the consumption/ use of the public should be made accessible. This is increasingly being adopted in countries around the world. India has a draft procurement bill, several organisations serving the disabled have given a request for the inclusion of accessibility considerations within the procurement bill, we hope they will be taken seriously. By including compliance with accessibility standards as part of performance criteria in all government contracts and calls for proposals and contracts for development and maintenance of products and services, we can ensure not only that web sites etc. become accessible, but that competence is generated in the market to create and market accessible products and increase choice in the market for persons with disabilities.

3. Government ensuring that accessibility requirements are integrated in all government schemes and programmes and accessibility should be considered no longer a matter of choice, but of necessity. There are budgets for different ministries and agencies, there should be a mechanism to evaluate that all the budget set aside for meeting the needs of persons with disabilities are expended meaningfully and not accumulated or go back to the main kitty unspent. There should be proactive disclosure on the part of all government agencies on their spending on accessibility/ disability and they should solicit advice from persons with disabilities and accessibility experts who are part of the committee to review budget spending.

4. Development of appropriate technologies- we need to ensure that enough resources are pumped towards creating our own research and development community to support development and maintenance of assistive technology that caters to needs of specific groups. Open source solutions are desirable for a country like India because of the opportunity they offer for deployment, customisation and improvements.

5. Accessible Smart Cities- The Smart Cities Mission should immediately ensure that their advisory panel includes accessibility experts and that the smart cities which emerge as part of this initiative are inclusive- this is the ideal opportunity to build an accessible city, universal design should be the basic principle on which these smart cities are developed; if this is not done, then there will always remain two worlds- one for the world at large and one for persons with disabilities, and the disparity between the two will always continue.

6. Finally the most important advice I would reiterate is the inclusion of persons with disabilities across all work of the government – only then will the accessibility perspective be represented and taken into account everywhere. Otherwise we may have a situation where accessibility is either missing, or where projects are being implemented to aid the disabled, which are totally meaningless or inappropriate and only serve to waste precious resources, time and effort.

Q- What measures do you suggest for making digital accessibility available to the disabled people across the divides of class, gender and more developed and less developed regions?

Digital accessibility should be implemented at the levels of content, user interface and end user device. Hence accessibility of documents and information on the Internet should conform to standards of accessibility, such as EPUB 3.0, html etc.

User interface-WCAG 2.0 for websites is a must for any device to function effectively. Assistive software must be completely accessible. For instance, it is not uncommon to find that an ATm which is termed ‘accessible’ actually needs the input of a sighted person at some stages of the transaction while some other points are completely prompted through audio. In such a case, the blind still cannot use this.

Schemes under the USOF and others may be used to provide devices and connectivity to persons with disabilities in rural and far flung areas and also targeting specific user groups such as women. For instance a project under the USOF to promote women entrepreneurship in rural areas by providing them with a mobile phone can easily be replicated for disabled women. They could be funded for initiatives such as operating public internet kiosks or public phone booths etc. Schools in villages could be provided with computers fitted with assistive technology (hardware and software as may be required) s that disabled children and teachers have access and exposure to technology.

Providing mobile phones to all persons with disabilities will go a long way to open up the world of books, information, communication and access to emergency services to persons with disabilities.

Common Services Centres throughout the country are an excellent way of reaching persons with disabilities and providing them access to technology. By providing assistive technology on computers there, which is not at all inexpensive if one were to use free and open source software such as the NVDA screen reader and one trained person to impart training to the disabled, who can also be a person with a disability, we can make a lot of progress in terms of both building trained capacity and providing access to technology for persons with disabilities. Private employers and organisations also have a critical role to play in promoting accessibility for the disabled.

For more details visit https://cis-india.org/accessibility/news/dataquest-august-5-2016-an-india-where-the-disabled-have-a-choice

How tech brings self-reliance to students with disabilities

praskrishna — 2016-05-29T07:47:30Z

Rakshit Malik, 18, has every reason to be pleased with himself. He just scored 96.4% in his Class 12 exam -the third-highest score in CBSE's disabled category.

The article was published by the Times of India on May 29, 2016. Nirmita Narasimhan gave inputs.

He treats his visual impairment matter-of-factly: "My ability is stronger than my disability". A humanities student who wants to specialize in history, Malik learns by listening. He hears the material, pauses, and assimilates it. "While we found audio versions of NCERT textbooks in Classes 9 and 10, they are not available for Classes 11 and 12," says Malik, who then used his own method. "Mama recorded herself reading out my textbooks".

This year, there was merely a 12-mark difference between the student who topped the disabled category and the highest scorer in the exam. In many cases, learning outcomes are aligning, and advances in assistive technology have something to do with the trend. While it is still essential to know Braille, the system of reading raised dots by touch is falling out of use in many parts of the world. In the US, fewer than 10% of the visually impaired read Braille. Now, digital screen readers and magnifiers, and text-tospeech apps make sure that a blind student and a sighted one are on the same page. "Tactile diagrams can be used to teach geography , science and other subjects that require visual aids," explains Nirmita Narasimhan, accessibility expert and policy director at the Centre for Internet and Society , Bangalore.

As more learning material is put online, students have it much easier than they did a generation ago. They also get study notes from peer-to-peer forums.

According to the 2011 census, 2.21% of the Indian population -around 26.8 million -have some form of disability . On paper, the state is committed to supporting these students, and to providing aids and appliances, access to material, scribes and readers; and easing exam processes.In practice, it is far from smooth, explains Diana Joseph of the Fourth Wave Foundation, a Karnataka NGO that bridges the gap between government and students with the Nanagu Shaale programme."Each integrated education resource trainer has to oversee 30 schools. So it's often perfunctory . For example, they may supply hearing tools, without explaining that the battery must be replaced."

Over the last five years, there has been progress in both technology and policy. Copyright restrictions have been lifted for the use of the disabled. Textbooks have been proactively digitized. But ultimately , success depends on the mundane but critical matter of the right standards, explains Dipendra Manocha, who leads the DAISY for All project in India. DAISY, or Digital Accessible Information System, is an international standard for printed material that can be read in Braille, large print, audio, etc on a computer or mobile phone. By contrast, something scanned as an image file can't be read.

For more details visit https://cis-india.org/accessibility/news/the-times-of-india-may-29-2016-how-tech-brings-self-reliance-to-students-with-disabilities

Accessible ICT Procurement

pranesh — 2016-05-09T14:48:49Z

Today in India there is an excellent opportunity to address the needs of persons with disabilities through accessible ICT procurement. There is a growing body of evidence globally to demonstrate that governments are successfully using accessible procurement as a means of ensuring the human rights of persons with disabilities,. They are amongst the largest purchasers of IT in any country and by requiring accessible products and services, ensure that all citizens with disabilities and government employees who are disabled are able to access and use public infrastructure and communication. CIS along with 20 other organisations petition the Ministry of Social Justice & Empowerment, Ministry of Finance and the Ministry of Information Technology to bring in accessibility considerations within the draft Procurement Bill.

To
The Secretary,
Department of Empowerment of Persons with Disabilities (DEPwD)
Ministry of Social Justice & Empowerment,
Room No: 525, 5^th Floor,
Paryavaran Bhawan, CGO Complex, Lodhi Road,
New Delhi - 110003

The Secretary
Ministry of Finance
North Block, New Delhi- 110001

The Secretary
Ministry of Information Technology
Electronics Niketan, 6,
CGO Complex, Lodhi Road, New Delhi - 110003

Dear Sir/ Madam,

Subject: Urgent opportunity to address the needs of persons with disabilities through accessible ICT procurement in the draft procurement bill.

We are a group of organisations working to protect and promote the rights of persons with disabilities in India. You may be aware that persons with disabilities are the world’s largest minority, comprising over a billion persons of the world population as of 2011. We give below some important points which outline the need to consider accessible procurement for your consideration:

Demographic need: As per the census of India in 2011, there are 2.21 per cent or 26 million persons with disabilities living in India. However, there is an inconsistency between the estimates of the Census and the NSS surveys due to various reasons such as different definitions, different methodologies, traditional diagnostic techniques, varied reporting responses and even the 11^th five year plan opines that these numbers may be under representative and the actual number may be closer to approximately 5-6%. A World Bank report pegs the number at about 5-8% or approximately 55-90 million in India. Hence, there is a large constituency of persons with disabilities and possibly an equally large number of persons having special needs and requiring accommodations who are not necessarily identified within this group. The needs of these persons must be taken into account in order to achieve complete national development.
Need for accessible IT infrastructure: With the increasing emphasis and reliance on IT for administration, governance, communication and information through the ‘Digital India’ and ‘Smart Initiatives’, there is a need for the IT infrastructure to be accessible to enable use by all, i.e. a product or service should be usable to its maximum potential by all persons with ease and comfort irrespective of ability. For instance: Persons with disabilities cannot be given productive work in a bank if banking is not usable with the help of assistive technology; and Persons with special needs will not be able to pay bills or do banking or avail services rendered by e-governance platforms if ICT infrastructure is not usable with assistive technology. This need has already been recognized by the Government of India (GoI) through its ‘Accessible India Campaign’. Accessible ICT Procurement will be a vehicle to achieving this.
Legal imperative: India is strongly committed towards creating a barrier free world with equal opportunities and without discrimination, and facilitating enjoyment of all fundamental and human rights for persons with disabilities and complete digital inclusion. India has signed and ratified the UN Convention on the Rights of Persons with Disabilities (UNCRPD) which identifies access to information and information and communication technologies as a human right and requires governments to facilitate enjoyment of these rights on an equal basis and without discrimination through various measures, such as encouraging private organisations to provide accessible services and information and provide other forms of assistance to facilitate access to information and adopting minimum standards of accessibility and design for accessibility at early stage of production to reduce cost.

Article 4(a)-(d) requires states parties to act in conformance with the convention. Accessibility is an underlying principle of the CRPD and integral for persons with disabilities to enjoy all the other human rights such as access to education, employment, assistive technologies, political participation, health, independent living and cultural materials.

India has also signed other national and international instruments in this regard, such as the Inchen strategy to make the rights real for persons with disabilities, the Marrakesh Treaty to facilitate access to published works for persons who are blind, visually impaired or otherwise reading disabled, the Biwako Millineum framework and the Biwako plus 5, enacting various legislations related to disability, including the upcoming Bill on the Rights of persons with disabilities, the National Universal Electronic Accessibility Policy and Guidelines for Indian Government Websites (GIGW) which prescribes accessibility requirements. The Sustainable Development Goals (SDGs) – which were finalised in September 2015 and by which India is bound, also call for inclusiveness in all its goals such as education, inequality reduction, infrastructure building, economy, habitation, institutions, poverty reduction and sustainability. Hence there is a very strong legal case for implementing accessible ICT procurement, as the driver for achieving complete inclusion and participation of persons with disabilities.

Proven effective mechanism: Public procurement has been identified as a very effective tool in the hands of policy makers to implement accessibility and significant strides have been made by different countries such as USA, Australia and countries in the European Union. Statistics reveal that governments are amongst the largest purchasers of IT products and services and hence well positioned to leverage this power to ensure that all products and services developed, delivered and maintained out of public money and for the use of the public or government employees are accessible. The Government of India (GoI) is also one of the largest employers of persons with disabilities, hence the absence of accessible public infrastructure hinders efficient functioning of the government itself.
Standards for accessible ICT procurement: Today accessible procurement has proven a successful tool in the hands of policy makers and there are evolved standards in this domain. The two major standards are that of section 508 in USA and the En 301-549 (EN) in Europe. The latter is the most comprehensive and updated standard and there is a global move to develop a harmonized standard based on the EN. Hence, there is a readily available framework and standard in the form of the En for India to adopt and base its framework.

Key Global Initiatives

We’d like to draw your attention to the accessible public procurement initiative and charter launched by G3ict and to the arguments in the G3ict white paper for adoption of this policy. We strongly support the arguments made therein and recommend that GoI embrace accessible public procurement in the draft Procurement Bill of 2014. Some key points from the charter and initiative which argue strongly for the case of having an accessible ICT procurement policy in India are extracted and given below:

“Accessible procurement is relevant for the enjoyment of human rights as set out in the UNCRPD, which has been signed by 160 countries.
Public procurement accounts for 10-15% of a country’s GDP and up to 16 per cent in countries in the EU, In USA, the federal government alone purchases 25 per cent of ICTs and the purchase of the federal and state governments together account for 40 per cent of the total ICT purchases of the country.
Public procurement policy is a strong instrument to achieve digital inclusion and serves to incentivize accessible design from the start of the development process.
It strengthens the local technology industry of a country and creates positive ripple effects into the broader consumer ICT marketplace.
It develops the national accessibility ecosystem, capacity, and expertise to develop and deliver accessible products and services and lowers costs through harmonized standards & competition. It also drives the creation of new development tools for accessible technology and better accessibility training for technology professionals.”

Conclusion and Recommendations:

Access to public services and information are critical for citizens to participate in the nation building process. The development of India hinges on the progress and inclusion of all its citizens. India has already recognized the criticality of building smart cities and the need to create an accessible India. Hence, the adoption of accessible procurement falls directly within the mandate of the GoI as it is a fundamental step to achieving India’s goals. Accessible procurement is not an option, but a necessity. We hence request the GoI to take immediate steps to rectify the lapse and include accessibility as a key consideration within the procurement Bill. Accordingly, we propose the following approach for GoI’s consideration:

Preparation and circulation of a note explaining the need to include accessibility as a key component of the procurement process within the government, describing rationale, business case and best practices.
Inclusion of suitable provisions in the present draft Procurement Bill covering the following:

Identifying accessibility as a key requirement of procurement
Including definitions of accessibility and accessibility standard within the definition section. (We recommend that a national standard be adopted which is similar to or in line with the European standard EN 301-549 since it is extremely evolved and being widely adopted by countries within and outside Europe.
Requiring accessibility experts and persons with disabilities to be part of all committees set up towards implementation of the Act and procurement related processes at the central and state levels.
Including a distinct and comprehensive section in the procurement rules notified after enactment of the Act dealing with accessible procurement processes and communication which may include the following: identification of accessibility as a selection/ award criteria, inclusion of accessibility at different stages of the procurement process, such as preparatory study, pre-qualification documents, contracts for design, development, delivery and maintenance of products and services, purchase of off the shelf products, requirement of attestation and verification procedures, self-declaration by vendors, training requirements, exemption cases, transparent bidding processes to ensure inclusion of accessibility, accessible communication, and implementation and audit mechanisms.
Requiring procuring entities to include accessibility implementation within their reporting requirements.

GoI may undertake capacity building activities to raise awareness amongst procuring entities on accessibility.
GoI may draw up a plan with time lines for implementation which may be in two phases. Phase 1 may relate to setting in the process for all present and future procurement and phase 2 may relate to a plan for legacy systems which will not necessarily be replaced anew.

We would be happy to provide further inputs in this regard.

Thanking you

Yours sincerely

Mr. Pranesh Prakash
Policy Director
Centre for Internet and Society

List of Signatories

Sl. No	Name of the Person	Designation	Organisation	Email id
1	Dr. Nirmita Narasimhan	Policy Director	Centre for Internet and Society, Bangalore	nirmita@cis-india.org
2	Mr. Dipendra Manocha	President	Daisy Forum of India and President, National Association for the Blind(Delhi)	dipendra.manocha@gmail.com
3	Mr. Muralidharan	Convener	National Platform for the Rights of the Disabled (NPRD)	nprd.in@gmail.com
4	Mr. Praful Vyas	Secretary	Andhjan Kalyan Trust	aktrust.drj@gmail.com prafulnvyas@gmail.com
5	Mr. Nilesh Singit	Advocacy & Research Officer	Centre for Disability Studies, NALSAR
6	Ms. Charudatta Jadhav		Techenvision	charudatta.chess@gmail.com
7	Dr. Beula Christy	HOD-Vision	Rehabilitation Centres, L V Prasad Eye Institute	beula@lvpei.org
8	Dr. Ramesh C Gaur	University Librarian	Jawaharlal Nehru University(JNU)	1. rcgaur@mail.jnu.ac.in 2. rcgaur66@gmail.com
9	Dr. Homiyar Mobedji		Bookshare	dr.homiyar@gmail.com
10	Dr. Sam Taraporewala	Director	Xavier’s Resource Centre for the Visually Challenged	sam@xrcvc.org
11	Mr. Srinivasu Chakravarthula,	Hon. Joint Secretary	The National Association for the Blind, Karnataka	srinivasu@srinivasu.org
12	Mr. K Raghuraman		Karna Vidya Foundation	raghuram.mcc@gmail.com
13	Mr. Dhanajay Bhole	Coordinator	Acc Savitribai Phule Pune university
14	Mr. Prashant Ranjan Verma	Joint Secretary	National Association for the Blind – Delhi	Pr_verma@hotmail.com
15	Mr. N S Sastry		Samrita Trust	samritatrust2006@gmail.com, norisastry@gmail.com
16	Ms. Madhu Singhal		Mitrajyothi	admin.office@mitrajyothi.org
17	Mr. Bhushan Punani		Blind People’s Association (BPA)	blinabad1@bsnl.in
18	Mr. Anil Mudgal	Secretary	Arushi	arushiorg@gmail.com
19	Ms. Poonam Tyagi	General Secretary	National Association for the Blind, Meerut
20	Dr. Vimal Dengla		National Association for the Blind
21	Mr. V S Sunder	Member	DRA India	sunder@imsc.res.in
22	Mr. Mohith B P			Bpmohith.ckm@gmail.com

[1]. Available at http://censusindia.gov.in/Census_And_You/disabled_population.aspx
[2]. Please see
http://mospi.nic.in/Mospi_New/upload/disablity_india_statistical_data_11mar2011/Chapter%204-Dimension_Disability.pdf
[3]. Available at http://www.section508.gov/
[4]. Available at
https://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.00.00_20/en_301549v010000c.pdf
[5]. Global Charter: Promoting Global Digital Inclusion through ICT Procurement Policies & Accessibility Standards, G3ict; URL:
http://g3ict.org/resource_center/g3ict_global_charter
[6]. CRPD Implementation: Promoting Global Digital Inclusion through ICT Procurement Policies & Accessibility Standards, G3ict available at: http://g3ict.org/resource_center/publications_and_reports/p/productCategory_whitepapers/subCat_7/id_339/

For more details visit https://cis-india.org/accessibility/blog/accessible-ict-procurement

April 2016 Newsletter

sunil — 2016-05-10T06:26:09Z

Welcome to the CIS newsletter for April 2016. The key issues we worked on this month included the Aadhaar Act 2016, Standard Essential Patents, cyber security of smart grids, and involvement of international agencies in the smart cities project in India.

Early last year, thanks to the fund raising efforts of a friend of CIS - Suhail Kazi, we received Rs. 1.9 lakhs as donations from 19 individuals. In January this year, we set up an online giving feature on our website which would ease the donation process, but we haven’t got a single donation so far! This could be because many of you may be under a false impression that CIS is very wealthy and does not need more support. Unfortunately, this is no longer true. Today, we are unable to find a single donor who is interested in our Accessibility, Telecom, or RAW programmes. In other words, we need your support. Would you to consider making a small donation to CIS? Click here to donate.

Previous issues of the newsletters can be accessed here: http://cis-india.org/about/newsletters.

Highlights
CIS prepared an FAQ on the Aadhaar / UIDAI project and the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Bill, 2016. Further, two infographics were produced to highlight on the questions of "Can the Aadhaar Act 2016 be Classified as a Money Bill?" and "Can the Matters Dealt with in the Aadhaar Act be the Objects of a Money Bill?". NVDA team prepared a report on the progress of the project for the month of April 2016. CIS submitted its comments to the Department of Industrial Policy and Promotion's Discussion Paper on Standard Essential Patents and their Availability on FRAND Terms. CIS has offered its assistance on other matters aimed at developing a suitable policy framework for SEPs and FRAND in India, and, working towards the sustained innovation, manufacture and availability of mobile technologies in India. A summary of the comments can be accessed here. Responses to the Discussion Paper is available here. Rohini Lakshané's paper titled Patents and Mobile Devices in India: An Empirical Survey has been accepted for publication by the Vanderbilt Journal of Transnational Law. Kiran A.B. in a blog post has documented the availability and openness of data sets in India that are relevant for monitoring the targets under the SDGs. Low-cost Aakash tablet and its previous iterations in India have gone through several phases of technological changes and ideological experiments wrote Sumandro Chattapadhyay and Jahnavi Phalkey in an article published in the Economic and Political Weekly.

-----------------------------------
CIS in the News
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CIS gave inputs to the following media coverage:

India's biometric database crosses billion-member mark (AFP and Daily Mail, UK; April 4, 2016).
The Panama Papers and the question of privacy (Big News Network; April 6, 2016). This was originally published by Privacyinternational.org.
Daunting task ahead for investigative agencies with WhatsApp's end-to-end encryption (Neha Alawadhi; Economic Times; April 8, 2016).
PMO’s no to smart cards, insists on Aadhaar (Somesh Jha; Hindu; April 10, 2016).
2014 showed the power of Twitter, now every Indian politician wants a handle (T.V. Jayan, Smitha Verma,Sonia Sarkar and V. Kumara Swamy; Telegraph; April 10, 2016).
Why is the UIDAI cracking down on individuals that hoard Aadhaar data? (Alnoor Peermohamed; Business Standard; April 13, 2016).
You will need a license to create a WhatsApp group in Kashmir (Governance Now; April 19, 2016).
Will Facebook, Twitter relocate servers to India? (Taru Bhatia; Governance Now; April 23, 2016).
Government keeps experts out of cyber security discussions (Amrita Madhukalya; DNA; April 23, 2016).
CCTV plays Sherlock (Raj Shekhar, Arun Dev, V Narayan & A Selvaraj with inputs from Sindhu Kannan and Somreet Bhattacharya; The Times of India; April 24, 2016).

CIS members wrote the following pieces:

Sunil Abraham wrote an article in the July 15 edition of Frontline arguing that the Aadhaar project’s technological design and architecture is an unmitigated disaster and no amount of legal fixes in the Act will make it any better.
Amber Sinha wrote an article in The Wire arguing that the Aaddhaar Act is not a money bill, and the Supreme Court may very well question the decision by the Lok Sabha speaker to classify it as such.
Sumandro Chattapadhyay also wrote on The Wire arguing that "the last chance for a welfare state doesn’t rest in the Aadhaar system."
Subhashish Panigrahi's article on the 8 challenges that Indian language Wikipedias have to overcome was published by Global Voices. The article had earlier been published in the Wire.
Elonnai Hickok and Vanya Rakesh co-authored an article on Cyber Security of Smart Grids in India that was published by Dataquest.
Shyam Ponappa in his monthly column published in the Business Standard tell us that it's time the government accepts that current policies are not enough to bring about Digital India.

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Accessibility & Inclusion
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India has an estimated 70 million persons with disabilities who don't have access to read printed materials due to some form of physical, sensory, cognitive or other disability. As part of our endeavour to make available accessible content for persons with disabilities, we are developing a text-to-speech software in 15 languages with support from the Hans Foundation. The progress made so far in the project can be accessed here.

►NVDA and eSpeak

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Access to Knowledge
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Our Access to Knowledge programme currently consists of two projects. The Pervasive Technologies project, conducted under a grant from the International Development Research Centre (IDRC), aims to conduct research on the complex interplay between low-cost pervasive technologies and intellectual property, in order to encourage the proliferation and development of such technologies as a social good. The Wikipedia project, which is under a grant from the Wikimedia Foundation, is for the growth of Indic language communities and projects by designing community collaborations and partnerships that recruit and cultivate new editors and explore innovative approaches to building projects.

►Pervasive Technologies

Comments

Comments on Department of Industrial Policy and Promotion Discussion Paper on Standard Essential Patents and their Availability on Frand Terms (Anubha Sinha, Nehaa Chaudhari and Rohini Lakshané; April 23, 2016).
Responses to the DIPP's Discussion Paper on SEPs and their Availability on FRAND Terms (Anubha Sinha, Nehaa Chaudhari and Rohini Lakshané; April 23, 2016).
Summary of CIS Comments to DIPP’s Discussion Paper on SEPs and their availability on FRAND terms (Anubha Sinha; April 26, 2016).

Blog Entries

Global Congress 2015 - A Collection of Resources (Pervasive Technologies Team; April 1, 2016).
Compilation of Mobile Phone Patent Litigation Cases in India (Rohini Lakshané; updated on April 15, 2016).
Joining the Dots in India's Big-Ticket Mobile Phone Patent Litigation (Rohini Lakshané; updated on April 29, 2016).
MHRD IPR Chair Series: Information Received from Tezpur University (Karan Tripathi; April 26, 2016).
National IPR Policy Series : Sectoral Innovation Councils on Intellectual Property Rights – RTI Requests + DIPP Responses (Nehaa Chaudhari and Saahil Dama; April 30, 2016). Nisha S. Kumar assisted in compilation of the document.

Participation in Events

Fifth Annual IP Teaching Workshop (Organised by the Centre for Innovation, Intellectual Property and Competition at National Law University Delhi in association with National Academy of Law Teaching, NLU-D; Delhi; March 31 and April 1, 2016). Nehaa Chaudhari was a speaker.
First Round-table on Innovation, IP and Competition (Organized by the Centre for Innovation, Intellectual Property & Competition (CIIPC) at the National Law University, Delhi; India Habitat Centre; New Delhi; April 1-2, 2016). Nehaa Chaudhari and Anubha Sinha attended the round-table.
Brainstorming Workshop on PG Programme on Media Studies for UGC E-Pathshala Programme (Organized by Jamia Milla Islamia; New Delhi; April 5, 2016).
Sensitization Seminar on IPR for Electronics & ICT Sectors (Organized by Andhra Pradesh Technology Development & Promotion Centre (APTDC) of Confederation of Indian Industry (CII), in association with Department of Electronics and Information Technology (DeitY); Vishakhapatnam; April 21, 2016).

►Wikipedia

As part of the project grant from the Wikimedia Foundation we have reached out to more than 3500 people across India by organizing more than 100 outreach events and catalysed the release of encyclopaedic and other content under the Creative Commons (CC-BY-3.0) license in four Indian languages (21 books in Telugu, 13 in Odia, 4 volumes of encyclopaedia in Konkani and 6 volumes in Kannada, and 1 book on Odia language history in English).

Work Plan

CIS - A2K Work Plan: July 2016 - June 2017 (CIS-A2K Team; April 2, 2016): We have revised the work plan template taking into account the changed proposal plan sent out by WMF and in light of the feedback that we have received from FDC assessment during last proposal application. The FDC feedback is taken into account at the level of design, RoI and ensuring quality for all our activities.

Article

Eight Challenges Indian-Language Wikipedias Need to Overcome (Subhashish Panigrahi; Global Voices; April 21, 2016). A version of this post was previously published on The Wire.

Media Coverage

Odia gets more space in e-world (Anwesha Ambaly; The Telegraph; April 7, 2016).
Exercise to Correct articles in Tulu Wikipedia begins (Raviprasad Kamila; The Hindu; April 28, 2016).

Event Organized

Tulu Wikipedia Editathon to Improve Quality of Articles in Tulu Wikipedia (Shri Ramakrishna PU College; Mangaluru; April 26 - 30, 2016).

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Openness
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Our work in the Openness programme focuses on open data, especially open government data, open access, open education resources, open knowledge in Indic languages, open media, and open technologies and standards - hardware and software. We approach openness as a cross-cutting principle for knowledge production and distribution, and not as a thing-in-itself.

Monitoring Sustainable Development Goals in India: Availability and Openness of Data (Part II) (Kiran A.B.; April 12, 2016).

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Internet Governance
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As part of its research on privacy and free speech, CIS is engaged with two different projects. The first one (under a grant from Privacy International and IDRC) is on surveillance and freedom of expression (SAFEGUARDS). The second one (under a grant from MacArthur Foundation) is on restrictions that the Indian government has placed on freedom of expression online.

►Cyber Security

Cyber Security of Smart Grids in India (Elonnai Hickok and Vanya Rakesh; April 25, 2016).

►Big Data

Blog Entry

RTI regarding Smart Cities Mission in India (Paul Thottan; April 21, 2016).

►Privacy

Blog Entries

FAQ on the Aadhaar Project and the Bill (Elonnai Hickok, Vanya Rakesh, and Vipul Kharbanda; April 13, 2016).
Aadhaar Act and its Non-compliance with Data Protection Law in India (Vanya Rakesh; April 14, 2016).
Can the Matters Dealt with in the Aadhaar Act be the Objects of a Money Bill? (Pooja Saxena; April 24, 2016).

Articles

Will Aadhaar Act Address India’s Dire Need For a Privacy Law? (Nehaa Chaudhari; Quint; March 31, 2016).
The Last Chance for a Welfare State Doesn’t Rest in the Aadhaar System (Sumandro Chattapadhyay; April 19, 2016).
The Aadhaar Act is Not a Money Bill (Amber Sinha; April 25, 2016).

Participation in Events

RightsCon Silicon Valley 2016 (Organized by RightsCon; March 31 and April 1, 2016). Elonnai Hickok attended the event.
Panel Discussion on UID/ Aadhar act 2016 and its impact on Social, Security (Organized by Students Christian Movement of India at SCM House; Bangalore; April 25, 2016). Sunil Abraham was a panelist.
The Centre for the Study of Law and Governance (CSLG), Jawaharlal Nehru University (JNU), organised a roundtable discussion on Tuesday, April 26, to discuss the Aadhaar project and Act. Along with Prasanna S, Apar Gupta, and Dr. Chirashree Dasgupta, Sumandro Chattapadhyay was one of the discussants.
Aadhaar by Numbers (Organized by National Institute of Public Finance and Policy; New Delhi; April 29, 2016). Sunil Abraham was a speaker.

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Telecom
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CIS is involved in promoting access and accessibility to telecommunications services and resources, and has provided inputs to ongoing policy discussions and consultation papers published by TRAI. It has prepared reports on unlicensed spectrum and accessibility of mobile phones for persons with disabilities and also works with the USOF to include funding projects for persons with disabilities in its mandate:

Article

Breakthroughs Needed For Digital India (Shyam Ponappa; Business Standard; April 6, 2016 and Organizing India BlogSpot; April 7, 2016).

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Researchers at Work
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The Researchers at Work (RAW) programme is an interdisciplinary research initiative driven by an emerging need to understand the reconfigurations of social practices and structures through the Internet and digital media technologies, and vice versa. It aims to produce local and contextual accounts of interactions, negotiations, and resolutions between the Internet, and socio-material and geo-political processes:

Article

Buying into the Aakash Dream - A Tablet’s Tale of Mass Education (Sumandro Chattapadhyay and Jahnavi Phalkey; Economic & Political Weekly; April 23, 2016).

Announcement

Call for Proposal: Big Data for Development – Initial Field Studies (Sumandro Chattapadhyay; April 29, 2016).

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About CIS
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The Centre for Internet and Society (CIS) is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons with diverse abilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The academic research at CIS seeks to understand the reconfigurations of social and cultural processes and structures as mediated through the internet and digital media technologies.

► Follow us elsewhere

Twitter: http://twitter.com/cis_india
Twitter - Access to Knowledge: https://twitter.com/CISA2K
Twitter - Information Policy: https://twitter.com/CIS_InfoPolicy
Facebook - Access to Knowledge: https://www.facebook.com/cisa2k
E-Mail - Access to Knowledge: a2k@cis-india.org
E-Mail - Researchers at Work: raw@cis-india.org
List - Researchers at Work: https://lists.ghserv.net/mailman/listinfo/researchers

► Support Us

Please help us defend consumer and citizen rights on the Internet! Write a cheque in favour of 'The Centre for Internet and Society' and mail it to us at No. 194, 2nd 'C' Cross, Domlur, 2nd Stage, Bengaluru - 5600 71.

► Request for Collaboration

We invite researchers, practitioners, artists, and theoreticians, both organisationally and as individuals, to engage with us on topics related internet and society, and improve our collective understanding of this field. To discuss such possibilities, please write to Sunil Abraham, Executive Director, at sunil@cis-india.org (for policy research), or Sumandro Chattapadhyay, Research Director, at sumandro@cis-india.org (for academic research), with an indication of the form and the content of the collaboration you might be interested in. To discuss collaborations on Indic language Wikipedia projects, write to Tanveer Hasan, Programme Officer, at tanveer@cis-india.org.

CIS is grateful to its primary donor the Kusuma Trust founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin for its core funding and support for most of its projects. CIS is also grateful to its other donors, Wikimedia Foundation, Ford Foundation, Privacy International, UK, Hans Foundation, MacArthur Foundation, and IDRC for funding its various projects.

For more details visit https://cis-india.org/about/newsletters/april-2016-newsletter