Centre for Internet and Society

The Case for Accessible Banking

Dinesh Kaushal — 2012-01-03T04:54:14Z

Dinesh Kaushal examines the state of accessibility of banking services in India. By giving concrete examples of shortcomings in existing ATMs and net banking facilities which make it difficult for persons with disabilities to do electronic transactions, Dinesh urges banks to make a move to upgrade their ATMs and make their web services accessible.

The Automated Teller Machine (ATM) with its facility for withdrawing cash on the go and transacting banking business through internet has become a vital aspect of everyday life. It is important for independent living and this facility should be made available universally, particularly for the disabled for whom visiting the banks may be difficult. However, despite a universal recognition of the importance of this facility, only a few countries have taken the necessary steps to enable it for persons with disabilities.

ATM machines and net banking have brought comfort for every one of us except for a few who are unable to use such conveniences. In India, although the Reserve Bank of India appears to have identified this as a needful area, barely a handful of accessible ATMs are available for use by persons with disabilities. There are people who can't see, who can't walk or use their hands and more often than not persons with such disabilities are dependent on family members or friends to use ATM facilities like withdrawing cash, checking mini statements, requesting for a new chequebook, transferring funds, etc. This needs to change. A better tomorrow can be made only if we start moving now.

Technology and careful consideration can make a major difference between frustrating limitations and exhilarating independence. Technology has radically transformed the way persons with disabilities live their daily lives. For example, a blind person can today browse the internet, communicate through e-mails, and read and write documents with the assistance of a special software called screen reader that speaks out the text on the computer screen. It was unimaginable for a blind person to read or write printed text prior to the arrival of computers. Despite these advancements, the impact of technology is yet to be seen in some areas.

The advent of ATM and internet banking could potentially make persons with disabilities more independent in respect of personal financial matters. Someone who can’t walk could do most of the transactions from his or her home, without the hassle of going to the bank. Similarly, a blind person could use the bank’s website to make payments without worrying about the hassle of having to deal with print document such as cheques or other bank documents.

As we know, an ATM is used to withdraw money from the bank or to do other transactions that help us to operate our bank accounts such as checking our bank balances or ordering cheque books. An ATM's interface is mostly visual. We go to an ATM machine, look at the machine to know where to insert the ATM card, and then interact with the screen that helps us to complete our transactions.

A blind person or an illiterate person can't read the ATM screen. They would need the help of another person to operate it. But many a times, it is impossible to find someone who can help to access the ATM machine, and even if one can find help, it is often impossible to find a trustworthy person with whom one’s bank details can be shared.

Accessing an ATM is also challenging for wheelchair bound persons and even though such persons can read the screen of an ATM machine, they find it difficult to reach the machine itself because often there are stairs to reach the room where the ATM machine is kept. Furthermore, even where they manage to get inside, the screen and keypad of the ATM machine are often too high to be operated by someone seated on a wheelchair. A physically disabled person might have to hand over his ATM card and pin to someone to withdraw cash on his behalf.

There are similar problems with net banking. Net banking makes it easy to do various transactions from the comforts of our home, and for persons with disabilities it can become a blessing. Many of the offline transactions that could be daunting for persons with disabilities can be easily done on an accessible website. For example, a blind person will definitely need help to write cheques or read printed bank statements, but the same transactions can be done independently through net banking with the help of a talking computer or a talking mobile phone. Net banking websites must be made accessible so that persons with disabilities can use them. But many net banking websites are not developed using standard web technologies such as proper html tags and Accessible Rich Internet Applications for complex applications, making it difficult for a person with disability to use such websites independently. For example, tabular information can be shown just by arranging it with tabs and spaces, but such arrangement makes it difficult for assistive software to allow meaningful interaction with the table. Instead of table with spaces and tabs, html provides tags to mark such table elements, and assistive technology allows keystrokes to explore such tables. For example, Citibank’s statements provide all entries of one column as one cell so all entries’ details are in one cell, and their amounts or other information is in another cell. However, for a person using assistive technology, it is easy if each entry has its own cell and each entry is in a row. Without proper table marking it is difficult to match each entry’s details.

There are standards and technologies that make it possible for a person with disability to access websites and ATM machines, such as text to speech or ability to playback audio files for ATMs and Web Content Accessibility Guidelines (WCAG) 2.0 for websites. But technology doesn’t work on its own alone. Application of accessible technology requires willingness of the banks and other parties. For example, ATM manufactures often have ATM machines that can start talking with very few modifications such as the mere addition of audio recordings for the messages on screen, and most of the accessibility problems with net banking websites are minor fixes as well. For example, one such problem is where a bank’s website may be mostly accessible, but its net banking portal (the interface that is used during making payments for online transactions) may not have the option to enter the password with the keyboard, although the same bank’s site would allow entry of the password with the keyboard during the normal login process. Even though such fixes do not require expensive modifications, it is hard to find accessible ATM machines and accessible websites.

A talking ATM is the regular ATM with an additional module that allows a blind person to get the information in audio format. A talking ATM could be configured so that when a user plugs in a headphone in the audio jack, the ATM would start talking to the person with audio messages. This interface is similar to the IVR that we use in phone banking. Providing audio messages via a headphone jack is safe as well. Installing talking ATM technology is not very expensive. It might range anywhere between Rs. 25,000 and Rs. 50,000.[1]

It is understandable that banks can't upgrade all the ATM machines simultaneously, but they must start somewhere, so they may try any one of the following:

Make sure that all new ATM installations are audio enabled, as all major ATM manufacturers now produce talking ATMs including: Triton, NCR, Wincor-Nixdorf, Diebold, and Fujitsu.
Evaluate all the existing ATM machines to find out if they can be converted to talking ATM machines by only upgrading the software. If that is the case, upgrade the software with the help of the manufacturer.
Find out if the remaining ATM machines can be converted to talking ATM machines by adding special hardware. The manufacturer of that ATM would be able to provide such hardware.
For the rest of the ATM machines, mark them and when possible replace them with new machines.

To understand how talking ATM machines work, you can either check out the ATMs of the Punjab National Bank or IndusInd Bank or listen to an online recording of episode 138 of a radio show Eyeway Yeh Hai Roshni Ka Karwan. The discussion about talking ATM starts after 9 minutes 20 seconds of the episode.[2]

In order to make banking more accessible, make sure that the following strategies are followed:

Start with good usability practices such as the full participation of persons with disabilities during the implementation of accessible features. For example, involvement of blind persons in evaluating the effectiveness of the speech quality and information spoken by the talking ATM would make it possible to develop systems that are usable.
Ensure that there is a fair representation of various disabilities. Make it possible for people who use wheelchairs to reach the ATM.
For the net banking to be accessible, Web Content Accessibility Guidelines should be followed, and the websites must be tested by persons with disabilities.

Accessible banking is good business as well as social responsibility of the banks. In India, this has even been acknowledged by the RBI, which has issued a notification (DBOD.No.Leg.BC.123 /09.07.005/2008-09)[3] suggesting that at least one-third of the new ATMs of all banks must be accessible. There are already some examples such as the Punjab National Bank that has a few talking ATM machines in Jaipur. State bank of India had announced in January 2010 that it will install 7000 talking ATMs,[4] but but we do not know what is the status now. Another problem is that many ATMs have limited accessibility such as talking welcome message or signout message, but that does not pass as accessible ATM. We must at least achieve the target set by the RBI.

Some countries have already implemented talking ATMs on a very large scale. For example, in the United States one in every four ATMs are talking ATMs. In Canada, there is a national standard (CSA B651.1-09 - Accessible design for automated banking machines). This standard is available for purchase for the implementation of accessible ATMs. In 2011 UK's leading charity for blind and partially sighted people, RNIB, launched a campaign to get major banks to install talking cash machines.

Financial independence in the true sense is possible only when a blind person or someone who is in a wheelchair can perform all banking transactions without the need of help from someone else.

Notes
[1].This information is provided by Dinesh Gujjar, see the acknowledgement below.
[2].The episode can be downloaded at http://www.inclusiveplanet.com/en/book/524145
[3].http://www.rbi.org.in/commonman/English/scripts/Notification.aspx?Id=408
[4]. http://www.business-standard.com/india/news/sbi-to-install-7000-talking-atms-for-visually-challenged/82526/on

Acknowledgement and reference

The information regarding accessible banking in foreign countries and names of ATM manufacturers who provide accessible ATM machines has been obtained from the “make money talk” campaign report – RNIB. http://www.rnib.org.uk/getinvolved/campaign/yourmoney/cashmachine/Pages/make_money_talk.aspx
Some background information is also available at the talking ATM page of the Wikipedia. http://en.wikipedia.org/wiki/Talking_ATM
I am thankful to Dinesh Gujjar of Punjab National Bank for providing me the information about PNB's talking ATM machines and existence of the RBI notification that requests banks to provide one-third ATMs as talking ATMs.
I am also thankful to Pranay Gadodia and Satguru Rathi from Eyeway for connecting me with Dinesh Gujjar and providing me with the text of the RBI notification mentioned above.

For more details visit https://cis-india.org/accessibility/accessible-banking

e-Accessibility Policy Handbook for Persons with Disabilities (Russian Version)

praskrishna — 2012-04-26T10:04:08Z

The e-Accessibility Policy Handbook for Persons with Disabilities is based upon the online ITU-G3ict e-Accessibility Policy Toolkit for Persons with Disabilities (www.e-accessibilitytoolkit.org) which was released in February 2010. This is the Russian translation of the same.

The Toolkit and its companion handbook have contributions from more than 60 experts around the world on ICT accessibility and is a most valuable addition to policy makers and regulators, advocacy and research organisations and persons with disabilities on the implementation of the ICT dispositions of the CRPD.

The handbook is a joint publication of ITU, G3ict and the Centre for Internet and Society, in cooperation with The Hans Foundation. The book is compiled and edited by Nirmita Narasimhan. Preface by Dr. Hamadoun I. Toure, Secretary-General, International Telecommunication Union. Introduction by Dr. Sami Al-Basheer, Director, ITU-D. Foreword by Axel Leblois, Executive Director, G3ict.

UNIC Moscow (United Nations Information Centre - Moscow) has translated the English version of the kit to Russian. For more information on the translation initiative by UNIC Moscow, click here.

Download the Russian version here (PDF, 1045 kb)

For more details visit https://cis-india.org/accessibility/e-accessibility-kit-in-russian

Indian Government Websites Not Accessible Enough for the Disabled

Srinivasu Chakravarthula — 2011-11-08T05:50:32Z

Innumerable websites! All are citizen centric. But are they accessible to you? Srinivasu Chakravarthula examines this and stresses that website owners need to follow the Web Content Accessibility Guidelines (WCAG) 2.0 to enable persons with disabilities and the elderly to surf portals more effectively.

Today, there are about 7800 Central and state government websites hosted by the National Informatics Centre (NIC). They are all certainly citizen centric – whether it is the Ministry of Finance, banks, the passport authority, educational board, transport, consumer affairs, or the most important website that generates revenue for the government – the Income Tax Department.

However, the question which we need to ask is whether these websites are up-to-date and accessible to everyone? Internet is often more useful to people who are elderly and for people having disabilities.

So what does accessibility really mean? Accessibility is nothing but ensuring that information and functionality is available to all users including people with disabilities. The Accessibility Guidelines identify an accessible website as one which can be perceived, operated, understood and is robust. Today, thanks to the advancement of technology, people with disabilities are able to use computers and perform every task that others do. For example, a visually impaired person uses the screen reader to access the computer; a deaf blind user uses a refreshable Braille display, hearing impaired persons rely on captions to understand the multimedia, learning disabled users rely on image based content and elderly people prefer to see large fonts and so on. In addition, there are lots of features available in the browser itself. For instance, in Firefox, we can increase the font size by using the key combination of CTRL and Plus and can also change the contrast of the page.

Having said that, website owners need to follow the Web Content Accessibility Guidelines (WCAG) 2.0 to enable people with disabilities and the elderly to surf the Web more effectively. In India, the Government of India and the state governments need to follow the Guidelines for Indian Government Websites (GIGW) formulated by NIC.

A brief survey of some 1500 of these websites revealed that barely one per cent of these meet the requirements of the above guidelines. Many of them are not up-to-date and some don’t even reveal their government identity that could actually make users think of authentication.

The websites were checked for their elements and their mark-up; which means, audit was conducted to see text alternatives for non-text elements such as images, videos, buttons, etc. Other criteria were the presence of heading structures, associated labels for form fields, grouping of form elements, keyboard access for navigation, slide shows and other media, links and image maps. The test also checked to see if rich functionality works with keyboard and on text browsers; whether flash content works well with screen readers and documents are verified for accessibility; in addition, websites were checked for the colour contrast.

The methodology used to test the websites was a combination of automated and manual testing. The initial testing was done using the automated evaluation tool WAVE, a Firefox add-on which checked for errors and features, structure, outline of the website, simulation of text version and simulation with no styles. This was followed by a manual check for appropriate text alternatives, heading structure, form labels, colour contrast, etc. The test revealed that most of the websites were not accessible, merely due to the lack of semantic mark up and common errors, some of which are described below:

No text alternatives for images – Without text alternatives, neither screen reader users nor search engines and those who disable display of the images on the browser can perceive information about the image.
No associated labels for form fields – Without associated labels, screen readers will treat the form fields as orphan form fields with no labels and read them as "unlabelled"fields. Hence, it will be impossible for visually impaired users to fill in those forms.
No heading structure defined – This would create an issue both for search engines as well as persons with disabilities. Assistive technologies such as screen readers usually have access keys for users to quickly navigate a page, which rely on the mark-up.
Deprecated Marquee has been used – This is a deprecated element in HTML and ought not be used anymore.
No keyboard functionality for flash content and drop down menus – Without keyboard support, people with mobility limitations and visually impaired or elderly users and those who do not wish to use the mouse cannot perceive the information.
Not enough government identity is present – It is GIGW’s requirement that all government websites should display government’s identity through emblems.
Several websites have poor color contrast – This will prevent people who are elderly and persons with low vision from easily identifying the content of a web page.
Several websites have used table based layouts – This is not the best practice to control the layout; one should use Cascading Style Sheets (CSS).
Information is cluttered in some well known websites such as that of the Income Tax department – It will be difficult to perceive information easily by people who are elderly, who have low vision, have learning disabilities and those who surf the Web through mobile devices.
Several websites do not have a mechanism to send feedback – It is again a GIGW requirement that every website should have such a mechanism.
There is no mechanism to skip the navigational module – This is an extremely useful feature to help screen readers and keyboard users to skip navigational links and directly access the main content.
No accessibility options such as large text or colour schemes are provided – This would be helpful to less experienced users who are as yet unaware of in-built browser options.
Several forms do not have a mechanism for error handling – It is necessary to inform users about errors before submitting the form.
Several websites do not have appropriate page titles – Page titles help users to know where they are on their computer.
Many websites do not have site map – This is an easy way to have access to all the pages at one place.

Hence, there is a lot to be done to actually enable every citizen to use these citizen centric websites. There are guidelines in place at http://web.guidelines.gov.in and it's time for every ministry to ensure successful implementation and to make their portals accessible to all.

Srinivasu Chakravarthula is an accessibility manager at Yahoo, India and has several years of experience in the field of website accessibility.

For more details visit https://cis-india.org/accessibility/blog/govt-websites-not-accessible

CIS-TWN Analysis of WIPO Treaty for the Print Disabled (SCCR/22/15)

pranesh — 2011-10-12T08:29:01Z

CIS and the Third World Network (TWN) conducted a quick analysis of the "Consensus document on an international instrument on limitations and exceptions for persons with print disabilities presented by Argentina, Australia, Brazil, Chile, Ecuador, Mexico, Paraguay, and the United States of America" presented as WIPO document numbered SCCR/22/15.

SCCR/22/15

ORIGINAL: English

DATE: June 20, 2011

Standing Committee on Copyright and Related Rights

Twenty-Second Session Geneva, June 15 to 24, 2011

Consensus document on an international instrument on limitations and exceptions for persons with print disabilities presented by Argentina, Australia, Brazil, Chile, Ecuador, Mexico, Paraguay, and the United States of America

PREAMBLE

Recalling the principles of non-discrimination, equal opportunity and access, proclaimed in the United Nations Convention on the Rights of Persons with Disabilities,

Mindful of the obstacles that are prejudicial to human development and the fulfillment of disabled persons with regard to education, research, access to information and communication,

Emphasizing the importance of copyright protection as an incentive for literary and artistic creation and enhancing opportunities for everyone to participate in the cultural life of the community, to enjoy the arts and to share in scientific advancement and its benefits,

Recognizing the importance of both accessibility to the achievement of equal opportunities in all spheres of society and of the protection of the rights of authors in their literary and artistic works in a manner as effective and uniform as possible,

Aware of the many barriers to access to information and communication experienced by persons who are blind or have limited vision, or have other disabilities regarding access to published works,

Aware that the majority of visually impaired persons/persons with a print disability live in countries of low or moderate incomes,

Desiring to provide full and equal access to information, culture and communication for the visually impaired persons/persons with a print disability and, towards that end, considering the need both to expand the number of works in accessible formats and to improve access to those works,

Recognizing the opportunities and challenges for the visually impaired/persons with a print disability presented by the development of new information and communication technologies, including technological publishing and communication platforms that are transnational in nature,

Recognizing the need to seek, receive and impart information and ideas through any media and regardless of frontiers,

Aware that national copyright legislation is territorial in nature, and where activity is undertaken across jurisdictions, uncertainty regarding the legality of activity undermines the development and use of new technologies and services that can potentially improve the lives of the visually impaired/persons with print disabilities,

Recognizing the large number of Members who, to that end, have established exceptions and limitations in their national copyright laws for visually impaired persons/persons with a print disability, yet the continuing shortage of works in ~~special~~accessible formats for such persons,

Recognizing that the preference is for works to be made accessible by rightholders to people with disabilities at publication and that, to the extent that the market is unable to provide appropriate access to works for visually impaired persons/persons with a print disability, it is recognized that alternative measures are needed to improve such access,

Recognizing the need to maintain a balance between the rights of authors and the larger public interest, particularly education, research and access to information, and that such a balance must facilitate effective and timely access to works for the benefit of visually impaired persons/persons with a print disability,

Emphasizing the importance and flexibility of the three-step test for limitations and exceptions established in Article 9(2) of the Berne Convention and other international instruments,

Considering the discussions within the WIPO Standing Committee on Copyright and Related Rights on the issue of exceptions and limitations for the benefit of visually impaired persons/persons with a print disability and the various proposals tabled by Member States,

Prompted by a desire to contribute to the implementation of the relevant recommendations of the Development Agenda of the World Intellectual Property Organization,

Taking into account the importance of an international legal instrument/joint recommendation/treaty both to increase the number and range of accessible format works available to visually impaired persons/persons with a print disability in the world and to provide the necessary minimum flexibilities in copyright laws that are needed to ensure full and equal access to information and communication for persons who are visually impaired/have a print disability in order to support their full and effective participation in society on an equal basis with others and to ensure the opportunity to develop and utilize their creative, artistic and intellectual potential, for their own benefit and for the enrichment of society,

Have agreed as follows:

ARTICLE A

DEFINITIONS

For purposes of these provisions

"work" means a work in which copyright subsists, whether published or otherwise made publicly available in any media.

"accessible format copy" means a copy of a work in an alternative manner or form which gives a beneficiary person access to the work, including to permit the person to have access as feasibly and comfortably as a person without a print disability. The accessible format copy must respect the integrity of the original work and be used exclusively by beneficiary persons~~persons with print disabilities~~.¹

[Possible enumeration of different formats.]²

"authorized entity" means a governmental agency, a non-profit entity or an~~non-profit~~ organization³ that has as one of its ~~primary missions~~activities to assist persons with print disabilities by providing them with services relating to education, training, adaptive reading, or information access.

An authorized entity maintains policies and procedures to establish the bona fide nature of persons with print disabilities that they serve.

An authorized entity has the trust of both persons with print disabilities and copyright rights holders. It is understood that to obtain the trust of rightholders and beneficiary persons, it is not necessary to require the prior permission of said rightholders or beneficiary persons.⁴

~~If an authorized entity is a nation-wide network of organizations, then all organizations, institutions, and entities that participate in the network must adhere to these characteristics.~~

"reasonable price for developed countries" means that the accessible format copy of the work is available at a similar or lower price than the price of the work available to persons without print disabilities in that market.

"reasonable price for developing countries" means that the accessible format copy of the work is available at prices that are affordable in that market, taking into account the humanitarian needs of persons with print disabilities.

References to 'copyright' include copyright and any relevant rights related to copyright that are provided by a Contracting Party in compliance with ~~the Rome Convention, the TRIPS Agreement, the WPPT or otherwise~~any applicable international treaties or otherwise.⁵

ARTICLE B

BENEFICIARY PERSONS

A beneficiary person is a person who

is blind;
has a visual impairment or a perceptual or reading disability, such as dyslexia, which cannot be improved by the use of corrective lenses to give visual function substantially equivalent to that of a person who has no such impairment or disability and so is unable to read printed works to substantially the same degree as a person without an impairment or disability; or
is unable, through physical disability, to hold or manipulate a book or to focus or move the eyes to the extent that would be normally acceptable for reading.

ARTICLE C

NATIONAL LAW EXCEPTIONS ON ACCESSIBLE FORMAT COPIES

Member State/Contracting Party should/shall provide in their national copyright law for an exception or limitation to the right of reproduction, the right of distribution and the right of making available to the public, as defined in article 8 of the WCT, for beneficiary persons as defined herein.
A Member State/Contracting Party may fulfill Article C (1) by providing an exception or limitation in its national copyright law such that
1. Authorized entities shall be permitted without the authorization of the owner of copyright to make an accessible format copy of a work, supply that accessible format copy or an accessible format copy obtained from another authorized entity to a beneficiary person by any means, including by non-commercial lending or by electronic communication by wire or wireless means, and undertake any intermediate steps to achieve these objectives, when all of the following conditions are met:
  1. the authorized entity wishing to undertake said activity has lawful access to that work or a copy of that work;
  2. the work is converted to an accessible format copy, which may include any means needed to navigate information in the accessible format, but does not introduce changes other than those needed to make the work accessible to the beneficiary person;
  3. copies of the work in the accessible format are supplied exclusively to be used by beneficiary persons; and
  4. ~~4. the activity is undertaken on a non-profit basis.~~ ⁶
  5. A beneficiary person or someone acting on his or her behalf may make an accessible format copy of a work for the personal use of the beneficiary person where the beneficiary person has lawful access to that work or a copy of that work.
2. A Member State/Contracting Party may fulfill Article C (1) by providing any other exception or limitation in its national copyright law that is limited to certain special cases which do not conflict with a normal exploitation of the work and do not unreasonably prejudice the legitimate interests of the right holder.
3. The Member State/Contracting Party may limit said exceptions or limitations to published works which, in the applicable ~~special~~accessible format, cannot be otherwise obtained within a reasonable time and at a reasonable price.
4. It shall be a matter for national law to determine whether exceptions or limitations referred to in this Article are subject to remuneration.
ARTICLE D

CROSS-BORDER EXCHANGE OF ACCESSIBLE FORMAT COPIES
1. Member States/Contracting Parties should/shall provide that if an accessible format copy of a work is made under an exception or limitation or export license in their national law, that accessible format copy may be distributed or made available to a beneficiary person in another Member State/Contracting Party by an authorized entity ~~where that other Member State/Contracting Party would permit that beneficiary person to make or import that accessible copy~~.⁷
2. A Member State/Contracting Party may fulfill Article D(1) by providing an exception or limitation in its national copyright law such that:
  1. Authorized entities shall be permitted without the authorization of the owner of copyright to distribute or make available accessible format copies to authorized entities in other Member States/Contracting Parties for the exclusive use of persons with print disabilities, where such activity is undertaken on a non-profit basis.⁸
  2. Authorized entities shall be permitted without the authorization of the owner of copyright to distribute or make available accessible format copies to persons with print disabilities in other Member States/Contracting Parties where the authorized entity has verified the individual is properly entitled to receive such accessible format copies under that other Member State/Contracting Party's national law.⁹
The Member State/Contracting Party may limit said distribution or making available to published works which, in the applicable ~~special~~accessible format, cannot be otherwise obtained within a reasonable time and at a reasonable price, in the country of importation.
1. Without prejudice to other exceptions to the exclusive rights of authors that are otherwise permitted by the Berne Convention or the TRIPS Agreement, a Member State/Contracting Party may fulfill Article D(1) by providing any other exception or limitation in its national copyright law that is limited to certain special cases which do not conflict with a normal exploitation of the work and do not unreasonably prejudice the legitimate interests of the right holder.
ARTICLE E

IMPORTATION OF ACCESSIBLE FORMAT COPIES

To the extent that national law would permit a beneficiary person or an authorized entity acting on the beneficiary person’s behalf to make an accessible format copy of a work, the national law should/shall permit a beneficiary person or an authorized entity acting on that person's behalf to import an accessible format copy.¹⁰

ARTICLE F

CIRCUMVENTION OF TECHNOLOGICAL PROTECTION MEASURES

Member States/Contracting Parties should/shall ensure that beneficiaries of the exception provided by Article C have the means to enjoy the exception where technological protection measures have been applied to a work.

In the absence of voluntary measures by rightholders and to the extent that copies of the work in the accessible format are not available commercially at a reasonable price or via authorized entities, Member States/Contracting Parties should/shall take appropriate measures to ensure that beneficiaries of the exception provided by Article C have the means of benefiting from that exception when technical protection measures have been applied to a work, to the extent necessary to benefit from that exception.¹¹

~~ARTICLE G~~

~~RELATIONSHIP WITH CONTRACTS~~

~~Nothing herein shall prevent Member States/Contracting Parties from addressing the relationship of contract law and statutory exceptions and limitations for beneficiary persons.~~

ARTICLE H

RESPECT FOR PRIVACY

In the implementation of these exceptions and limitations, Member States/Contracting Parties should/shall endeavour to protect the privacy of beneficiary persons on an equal basis with others.

[End of document]
1. This change must be replicated everywhere where appropriate. ↩
2. Formats should not be enumerated, since even the disabilities are not enumerated. ↩
3. Non-profit organizations alone cannot cope with the needs of visually impaired people in the developing world. Thus, while it may sound like the ideal, it is impractical given the realities of the situation in the developing world. ↩
4. A "trust" system would make it impossible for developing countries to actualize these provisions. If despite this, copyright infringement happens, then national remedies exist for such infringement. ↩
5. To clarify: what is the purpose of these and not mentioning WCT, Berne, etc.? ↩
6. To be deleted for the same reasons as above. Non-profit basis, if insisted upon, can be retained in Article D(2)(A), but not here. ↩
7. Import law provisions are already there in Article E, and should remain there. In Art. E, it states, “shall permit” import, and here, “would permit”. ↩
8. This instance of "non-profit basis" may be retained if necessary. ↩
9. To clarify: what would such verification require? Would self-certification suffice? ↩
10. It should be clarified, possibly through an agreed statement, that nothing in this article shall derogate from the flexibility provided in Art. 6 of the TRIPS Agreement, which allows for countries to provide international exhaustion.
  
  Thus, if the principle of international exhaustion is in place (i.e., parallel importation is allowed), then importation can be carried out by anyone, and not just by a beneficiary person or an authorized entity. ↩
11. This second paragraph weakens the principle established in the first by adding more conditions. They are almost phrased as alternatives, and the first alternative (paragraph) is the better one. ↩

For more details visit https://cis-india.org/a2k/blogs/cis-analysis-july2011-treaty-print-disabilities

September 2011 Bulletin

praskrishna — 2012-07-30T06:34:19Z

Greetings from the Centre for Internet and Society! In this issue we are pleased to present you the latest updates about our research, upcoming events, and news and media coverage that happened in the month of September 2011.

Researchers@Work

RAW is a multidisciplinary research initiative. CIS believes that in order to understand the contemporary concerns in the field of Internet and society, it is necessary to produce local and contextual accounts of the interaction between the Internet and socio-cultural and geo-political structures. To build original research base, the RAW programme has been collaborating with different organizations and individuals in order to focus on its two year thematic of Histories of the Internets in India. Five monographs were recently launched at a workshop, Locating Internets: Histories of the Internet(s) in India — Research Training and Curriculum held in Ahmedabad from 19 to 22 August 2011.

Re:Wiring Bodies by Asha Achuthan
The Last Cultural Mile by Ashish Rajadhyaksha
Porn: Law, Video, Technology by Namita A Malhotra
Archives and Access by Aparna Balachandran and Rochelle Pinto
Internet, Society and Space in Indian Cities by Pratyush Shankar

Digital Natives with a Cause?

Digital Natives with a Cause? is a knowledge programme initiated by CIS, India and Hivos, Netherlands. It is a research inquiry that seeks to look at the changing landscape of social change and political participation and the role that young people play through digital and Internet technologies, in emerging information societies. Consolidating knowledge from Asia, Africa and Latin America, it builds a global network of knowledge partners who want to critically engage with the dominant discourse on youth, technology and social change, in order to look at the alternative practices and ideas in the Global South. It also aims at building new ecologies that amplify and augment the interventions and actions of the digitally young as they shape our futures.

Featured Publication

Digital AlterNatives with a Cause? - This collaboratively produced collective, edited by Nishant Shah and Fieke Jansen, asks critical and pertinent questions about theory and practice around ‘digital revolutions’ in a post MENA (Middle East - North Africa) world. It works with multiple vocabularies and frameworks and produces dialogues and conversations between digital natives, academic and research scholars, practitioners, development agencies and corporate structures to examine the nature and practice of digital natives in emerging contexts from the Global South.

Book Review

Digital (Alter)Natives with a Cause? — Book Review by Maarten van den Berg - The books come in a beautifully designed cassette and are accompanied by a funky yellow package in the shape of a floppy disk containing the booklet ‘D:coding Digital Natives’, a corresponding DVD, and a pack of postcards portraying the evolution of writing - in the sentence ‘I love you’, written with a goose feather in 1734, to the character set ‘i<3u’ entered on a mobile device in 2011, writes Maarten van den Berg. The review was published in "The Broker" on 19 September 2011.

Event Organised

Digital AlterNatives book launch – CIS and Hivos launched this book at the Museum for Communication, Hague on 16 September 2011.

Accessibility

Estimates of the percentage of the world's population that is disabled vary considerably. But what is certain is that if we count functional disability, then a large proportion of the world's population is disabled in one way or another. At CIS we work to ensure that the digital technologies, which empower disabled people and provide them with independence, are allowed to do so in practice and by the law. To this end, we support web accessibility guidelines, and change in copyright laws that currently disempower the persons with disabilities.

Event Participated

Stakeholders Meeting of the USOF on Facilitating ICT Access to Persons with Disabilities in Rural Areas, on 7 September 2011. Nirmita Narasimhan made a presentation.

Access to Knowledge

Access to Knowledge is a campaign to promote the fundamental principles of justice, freedom, and economic development. It deals with issues like copyrights, patents, and trademarks, which are an important part of the digital landscape. CIS believes that access to knowledge and culture is essential, and such access promotes creativity and innovation, and helps bridge the differences between the developing and developed worlds in a positive manner. Towards this end, CIS is campaigning for an international treaty on copyright exceptions for print-challenged people, advocating against laws (such as the PUPFIP Bill) that privatize public-funded knowledge, call for the WIPO Broadcast Treaty to be restricted to broadcast, question the demonization of 'pirates', and support endeavours that explore and question the current copyright regime.

New Blog Entries

Copyright Amendment Bill in Parliament by Nirmita Narasimhan, 30 August 2011.
Photocopying the past by Sunil Abraham in the Indian Express, 2 September 2011.
Calling Out the BSA on Its BS by Pranesh Prakash, 9 September 2011.

Internet Governance

Internet technologies have fundamentally questioned the notion of governance, not only at the level of administration but also at the level of mechanisms of control, regulation and shaping of the individual. e-Governance initiatives, in combination with other regimes of surveillance, control and censorship, are redefining what it means to be a citizen, a subject, and an individual. We look at questions of governance — at the micro level of the individual and the private (family, relationships, community structures, etc.) as well as the level of governmentality — at the macro level of nation state, citizenship, market economies, and the public (spaces of consumption, work, leisure, political engagement, etc.) under the umbrella of digital governance.

New Blog Entry

Understanding the Right to Information by Elonnai Hickok, 28 September 2011.

Events Organised

Using the Internet as a Tool for Political Change: Lessons Learned and Way Forward, IGF, Nairobi, 27 September 2011.

Telecom

The growth in telecommunications in India has been impressive. While the potential for growth and returns exist, a range of issues need to be addressed for this potential to be realized. One aspect is more extensive rural coverage and the second aspect is a countrywide access to broadband which is low at about eight million subscriptions. Both require effective and efficient use of networks and resources, including spectrum. It is imperative to resolve these issues in the common interest of users and service providers.

Articles by Shyam Ponappa

Shyam Ponappa is a Distinguished Fellow at CIS. He writes regularly on Telecom issues in the Business Standard and these articles are mirrored on the CIS website.

Reviving Growth, published in the Business Standard on 1 September 2011.

Event Organised

Open Spectrum for Development in the Context of the Digital Migration, IGF, Nairobi, 29 September 2011.

Miscellaneous

Film Screening

Screening of Partners in Crime, Vikalp@Smriti Nandan along with CIS screened the film and followed it with a discussion with the director of the film, Paromita Vohra, Smriti Nandan Cultural Centre, 9 September 2011.
Prime Security: The Mathematics of RSA Encryption, a one-day workshop with Rohit Gupta, a leading Mathematician.

News & Media Coverage

India's social media "spring" masks forgotten protests [Alistair Scrutton in Reuters, 25 August 2011].
Social media holds the key to Hazare's campaign success [Alistair Scrutton in NEWS.scotsman.com, 26 August 2011].
Digital divide: Why Irom Sharmila can’t do an Anna [FirstPost.Ideas, 25 August 2011].
When revolutions go viral [Times of India (Crescent Edition), 27 August 2011].
IBSA Seminar on Global Internet Governance, organised by the Brazilian Ministry of External Relations, with support from the Brazilian Internet Steering Committee (CGI.br) and the Center for Technology & Society (CTS/FGV) and governmental and non- governmental actors from India, Brazil and South Africa, 1 to 2 September 2011, Fundacao Getulio Vargas (FGV) - Rio de Janeiro, Brazil. Pranesh Prakash participated in this event.
Copyrights Amendment Bill to Be Tabled in Indian Parliament – Parallel Import provisions have Been Removed [Mike Palmedo in infojustice.org, 5 September 2011]
The Power of Information: New Technologies for Philanthropy and Development [Indigo Trust, 15 September 2011]. Sunil Abraham participated in this event. A video of his speech is now available on YouTube.
Planning Commission, Census 2011 and India Post using social media to understand people's pulse better [Vikas Kumar in the Economic Times, 20 September 2011]
The Impact of Regulation: FOSS and Enterprise, organised by FOSSFA and ICFOSS, IGF, Nairobi, 28 September 2011.
Privacy, Security, and Access to Rights: A Technical and Policy Analyses, organised by Expression Technologies, IGF, Nairobi, 29 September 2011.
Putting Users First: How Can Privacy be Protected in Today’s Complex Mobile Ecosystem?, organised by GSM Association, 29 September 2011.
The Truman Show, in Kerala [Times of India, posted on CIS website on 23 September 2011].
Making a difference, online and offline [LiveMint, 27 September 2011].

Follow us elsewhere

Get short, timely messages from us on Twitter
Follow CIS on identi.ca
Join the CIS group on Facebook
Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/september-2011-bulletin

Stakeholders Meeting of the USOF on Facilitating ICT Access to Persons with Disabilities in Rural Areas

praskrishna — 2011-11-08T05:55:39Z

The Universal Service Obligation Fund (USOF), a fund set up to provide universal access to telegraph services to rural and remote areas in India organized a stakeholders meeting on 7th September in New Delhi to launch a new scheme for supporting pilot projects for facilitating access to persons with disabilities in rural areas. Nirmita Narasimhan participated in this meeting and made a presentation.

The meeting was attended by representatives of the associations of service providers and manufacturers like Telecom Equipment Manufacturers Association of India (TEMA) and Sasken Communication Technologies, civil society organizations working for the disabled like Accenture on "ICT Initiatives for Connecting Persons with Disabilities" (AICB), Saksham, Equal Opportunities Cell from Delhi University, technology companies like Intel, educational institutions like NIOS and representatives from other ministries and departments such as MHRD.

The meeting began with a key note from the Administrator, USOF and a presentation from the Joint Administrator (Finance), USOF, introducing the scheme. This was followed by presentations from various stakeholders. It was agreed that the first step towards inviting projects would be the identification of problems by disability organizations to ensure that project ideas would be in line with the needs of persons with disabilities. Importantly, the Joint Administrator stressed that although projects could only be submitted by service providers, it would be important for each project to have a strong partnership of service providers, content developers and disability organizations to ensure that the solutions sought to be achieved through the projects would be a holistic one. The USOF has not yet settled on any upper ceiling for the projects: this will be determined once the projects start coming in. Projects will be evaluated by a select committee on a qualitative basis. The size of the pilot projects is to be small, possibly at a district level. Based on the success of the projects, these would then be considered for scaling up.

Download Nirmita's presentation here [Powerpoint file, 227 kb]
For agenda, click here
For more info about the event, see the USOF website

For more details visit https://cis-india.org/accessibility/blog/usof-meeting

August 2011 Bulletin

praskrishna — 2012-08-13T05:13:23Z

Greetings from the Centre for Internet and Society! In this issue we are pleased to present you the latest updates about our research, upcoming events, and news and media coverage:

Researchers@Work

RAW is a multidisciplinary research initiative. To build original research knowledge base, the RAW programme has been collaborating with different organisations and individuals to focus on its three year thematic of Histories of the Internets in India. Five monographs: Re: Wiring Bodies by Asha Achuthan, Archive and Access by Aparna Balachandran and Rochelle Pinto, Porn: Law, Video, Technology by Namita Malhotra, The Last Cultural Mile by Ashish Rajadhyaksha and Internet, Society and Space in Indian Cities by Pratyush Shankar were officially launched at the Locating Internets: Histories of the Internet(s) in India — Research Training and Curriculum Workshop in Ahmedabad.

Workshop organised in CEPT, Ahmedabad

Locating Internets: Histories of the Internet(s) in India — Research Training and Curriculum Workshop: Call for Participation [19 to 22 August 2011]

Digital Natives with a Cause?

Digital Natives with a Cause? is a knowledge programme initiated by CIS and Hivos, Netherlands. It is a research inquiry that seeks to look at the changing landscape of social change and political participation and the role that young people play through digital and Internet technologies, in emerging information societies. Consolidating knowledge from Asia, Africa and Latin America, it builds a global network of knowledge partners who want to critically engage with the dominant discourse on youth, technology and social change, in order to look at the alternative practices and ideas in the Global South. It also aims at building new ecologies that amplify and augment the interventions and actions of the digitally young as they shape our futures.

Featured Research

Between the Stirrup and the Ground: Relocating Digital Activism (This paper by Nishant Shah and Fieke Jansen was published in Democracy & Society, a publication of the Center for Democracy and Civil Society, Volume 8, Issue 2, Summer 2011).

Accessibility

Interview

An Interview with David Baines (Maureen Agena interviewed David Baines of Mada Centre for Assistive Technology in Khattar).

Access to Knowledge

New Blog Entry

Govt for Legalising Parallel Import of Copyright Works; Publishers Oppose

Openness

CIS believes that innovation and creativity should be fostered through openness and collaboration and is committed towards promotion of open standards, open access, and free/libre/open source software.

Featured Research

Call for Comments on Draft Report on Open Government Data in India (v2) (Nisha Thompson has updated the Open Government Data Report prepared by CIS last year including additional case studies and the National Data Sharing and Accessibility Policy).
Open Access to Scholarly Literature in India: A Status Report: Call for Comments (The report has been prepared by Prof. Subbiah Arunachalam and Madhan Muthu. It surveys the field of scholarly and scientific publication in India and provides a detailed history of the open access movement in India).

Internet Governance

Although there may not be one centralized authority that rules the Internet, the Internet does not just run by its own volition: for it to operate in a stable and reliable manner, there needs to be in place infrastructure, a functional domain name system, ways to curtail cyber crime across borders, etc. The Tunis Agenda of the second World Summit on the Information Society (WSIS), paragraph 34 defined Internet governance as “the development and application by governments, the private sector and civil society, in their respective roles, of shared principles, norms, rules, decision-making procedures, and programmes that shape the evolution and use of the Internet.” Its latest endeavour has resulted into these:

New Blog Post

Bye Bye email? (Email might be the default method of communication for most of us, but could it be going the telegram way, writes Nishant Shah. The article was published in the Indian Express on August 21, 2011).

Public Lecture

The Mirror in the Enigma: How Germany lost World War II to a Mathematical Theorem (Rohit Gupta gave a lecture at CIS on August 12, 2011).

CIS is doing a project, ‘Privacy in Asia’. It is funded by Privacy International (PI), UK and the International Development Research Centre, Canada and is being administered in collaboration with the Society and Action Group, Gurgaon. The two-year project commenced on 24 March 2010 and will be completed as agreed to by the stakeholders. It was set up with the objective of raising awareness, sparking civil action and promoting democratic dialogue around challenges and violations of privacy in India. In furtherance of these goals it aims to draft and promote over-arching privacy legislation in India by drawing upon legal and academic resources and consultations with the public.

Featured Research

IP Addresses and Expeditious Disclosure of Identity in India (Prashant Iyengar reviews the statutory mechanism regulating the retention and disclosure of IP addresses by Internet companies in India and provides a compilation of anecdotes on how law enforcement authorities in India have used IP address information to trace individuals responsible for particular crimes).

New Blog Entries

Whole Body Imaging and Privacy Concerns that Follow (by Elonnai Hickok)
Financial Inclusion and the UID (by Elonnai Hickok)
CCTV in Universities (by Merlin Oommen)
Re-thinking Key Escrow (by Natasha Vaz)

Event Report

Privacy Matters, Chennai – the event was organised by IDRC, Society in Action Group, Madras Institute of Development Studies, Consumer and Civic Action Group, Privacy India and CIS on August 6, 2011.

News & Media Coverage

Net Gain [The Telegraph, 24 August 2011]
IISc students boycott UID, don’t want Big Brother to keep watch [Bangalore Mirror, 23 August 2011]
In the Right Circle [Indian Express, 24 July 2011]
The Siege of Android: How Google Lost The OS War [Business.in, 17 August 2011]
The Unsocial Network [Mail Today, 14 August 2011]
Hazare 'clicks' with city techies [India, 18 August 2011]
Govt wants to monitor Facebook, Twitter [Times of India, 8 August 2011]
Nothing unique about this identity [Deccan Chronicle, 5 August 2011]
Tired of tele-marketing calls? Act on privacy right: Experts [Times of India, 7 August 2011]
When Knowledge Isn’t Written, Does It Still Count? [New York Times, 7 August 2011]
Indian super-cops now patrol the www highway [Hindustan Times, 6 August 2011]
Better Understanding of the Idea of Privacy Sought [Hindu, 7 August 2011]
Converting Indian Slacktivists Takes (Offline) Time [Wall Street Journal, 2 August 2011]

Follow us elsewhere

Get short, timely messages from us on Twitter
Follow CIS on identi.ca
Join the CIS group on Facebook
Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/august-2011-bulletin

An Interview with David Baines

praskrishna — 2011-11-08T09:33:07Z

Maureen Agena interviewed David Baines, Deputy Director, Mada (Qatar Assistive Technology Center). Maureen asked questions regarding the status of disabled persons in Qatar, the level of ICT accessibility awareness for PWDs in Qatar, efforts of the Qatar Government towards Mada relating to policy measurements, schemes for PWDs, etc.

Following is the transcript of an interview by Maureen, a CIS consultant from Uganda with David Banes, Deputy Director, Mada Assistive Technology Centre, Qatar:

What is the status of disabled persons in Qatar or Mada in terms of number, age and gender and the kind of the work Mada is engaged in?
There are officially some 10,000 disabled people in Qatar across a wide range of needs. This doesn’t include people who are ageing and acquiring moderate disabilities as a result of their age. Mada works with any disability, any age for any purpose, supporting both Qatari citizens and residents. We work with both men and women including the Arabic and non-Arabic speaking visitors.
What is the level of ICT accessibility awareness for PWDs in Qatar?
As more and more people in Qatar use ICT every day so the awareness of barriers is increasing. Mada has been working hard to raise public awareness through cinema, television and radio ads and even video ads in the local shopping malls! More importantly we are working hard to make sure that disabled people are aware of the potential of technology to change their lives, and so we work closely in partnership with other services for people with a disability to integrate accessibility activity.
Are there any efforts of the Qatar Government towards Mada in terms of policy measures, programmes, schemes for PWDs? How about efforts by companies or universities?
IctQatar currently has an e-accessibility policy out for consultation. The policy is wide ranging and offers detailed expectations across the public sector for websites, but also requires accessible ATM’s, telephone and emergency services to be introduced.
What is the situation of copyright law in Qatar?
Copyright and IPR are both respected in Qatar. We are delighted that creative commons is being introduced to the country allowing for alternative formats of documents to be more readily produced.
Do you have an exception in your copyright law permitting conversion into any format for the disabled without permission?
Not yet.
What is the level of development at Mada in terms of assistive technologies? Specifically screen readers in Arabic.
Mada is extremely busy in supporting both commercial and open source development of AT in Arabic. We have eight projects due to announce in the very near future. Screen readers are well developed in Arabic, but we are looking forward to seeing a more basic text to speech tool created to lower the cost of entry point for blind users on a limited budget.
Does Mada have any collaborative development with surrounding Arabic nations?
We welcome collaborations across the region and internationally. We speak regularly to organisations in Dubai, Abu Dhabi and then more widely to Egypt and Tunisia. Collaboration is very much central to our approach.
Approximately how many organizations are working actively in Qatar on accessibility for Persons with Disabilities? (Name any)
Mada is the hub for accessibility in Qatar. But we work closely with the Shafallah Center for Special Needs, Al Noor Institute for the Blind and Hamad Medical Corporation.
Kindly share some details about the different areas of work of Mada centre?
Probably best to look at our new updated website www.mada.org.qa, and http://mada.org ;http://twitter.com/madaQATC or http://facebook.com/madaQATC.
What do you feel are important factors/ resources which are helpful to you in your advocacy?
Maintaining effective networks both within Qatar and beyond. One ambition is to establish an online forum whereby the views of disabled people on priorities for digital inclusion can be gleaned.
And what are the kinds of resources that PWDs would find useful if they had access to?
Great levels of Arabic accessible digital content and Arabic supported assistive technologies.
There is a draft ICT accessibility legislation. What are the highlights of this draft policy?
The policy is wide ranging and identifies targets for government websites, banks and telecoms.
How long do you think it may take to get it adopted and what are the implications for the Government, NGOs, industry and others?
Unable to answer this currently.
Do you at Mada have any digital libraries for the blind? If yes, approximately how many books are there?
No. But we are collaborating with Bookshare internationally to deliver this.
Is Mada, Centre of Assistive Technology able to exchange books with neighbouring countries?
Yes, where licences allow, we choose Bookshare as our partner to encourage international sharing of books for the disabled community.
At Mada, you do focus a lot on training. What are your different target audiences?
Training people with a disability in both accessible IT training and assistive technologies
Professionals including teachers and therapists
Parents and family
IT professionals including Web developers
Human resource professionals and employers.
How many people have you trained to date?
Over 200 including the first accredited AT training in Qatar for 20 participants.
Anything about Mada disability legislation which is relevant to ICT accessibility?
N/A.
Did Qatar sign the UNCRPD? How is implementation going on?
Yes, Mada is a direct response to that action.
Any specific details about web accessibility, audits/ evaluations conducted to look at accessibility of public web sites- details. (Any report which is available in English?)
We are completing an initial benchmarking study currently – no details have yet been made available. We are completing around 2 full site audits a month on major private and govt sector websites and feedback is being provided directly to those organisations to develop an action plan.

Thank you

Maureen Agena

About the Mada Centre

Mada (Qatar Assistive Technology Centre) is committed to using assistive technologies (AT) as a means of creating more accessible workplaces. As part of connecting people with disabilities to the world of information and communication technology, Mada launched a nationwide accessibility initiative with its partners, Qatar Telecom (Qtel) and Vodafone Qatar on 7 December 2010. The purpose of the initiative named "Connected" will ensure that persons with disabilities do not have to pay more than others to use mobile telecommunications technology.

The centre enables adults and children with disabilities to use computers, mobile devices and the Internet at home by offering a full range of services and resources related to assistive technologies. At Mada, people of all ages, with any type of disability are able to visit the interactive resources centre to try out the latest assistive technology and access assessment and training services. The Mada team is able to assist in choosing a suitable solution through impartial and expert advice.

For more details visit https://cis-india.org/accessibility/interview-mada-centre

July 2011 Bulletin

praskrishna — 2012-07-30T07:00:26Z

Greetings from the Centre for Internet and Society! In this issue we are pleased to present you the latest updates about our research, upcoming events, and news and media coverage:

Researchers@Work

RAW is a multidisciplinary research initiative. To build original research knowledge base, the RAW programme has been collaborating with different organisations and individuals to focus on its three year thematic of Histories of the Internets in India. Five monographs: Re: Wiring Bodies by Asha Achuthan, Archive and Access by Aparna Balachandran and Rochelle Pinto, Pornography and the Law by Namita Malhotra, The Leap of Rhodes or, How India Dealt with the Last Mile Problem – An Inquiry into Technology and Governance by Ashish Rajadhyaksha and Internet, Society and Space in Indian Cities by Pratyush Shankar were sent for peer review.

Upcoming Event in CEPT, Ahmedabad

Locating Internets: Histories of the Internet(s) in India — Research Training and Curriculum Workshop: Call for Participation [Deadline for submission – 26 July 2011; Participants to be selected by 30 July 2011; Workshop from 19 to 22 August 2011]

Digital Natives with a Cause?

The Digital Natives Newsletter

"Links in the Chain" is a bi-monthly publication which highlights the projects, ideas and news of the "Digital Natives with a Cause?" community members. It includes opinion posts by participants from the three workshops — Talking Back (Taipei, 15 – 18 August 2010), My Bubble, My Space, My Voice (Johannesburg, 6 – 9 November 2010) and From Face to the Interface (Santiago, 8 – 10 February 2011) as well as the facilitators, interviews with them, comics and cartoons highlighting current issues affecting the community, as well as current news and discussions happening at the project website, www.digitalnatives.in.

The Digital Dinosaurs [Links in the Chain, Volume 7]
Special Mid Year Edition [Links in the Chain, Volume 8]

Accessibility

Featured Research

Accessibility Policy Making: An International Perspective (Revised Edition 2011) [A G3ict White Paper researched and edited by the Center for Internet and Society, Bangalore, India. Editor: Nirmita Narasimhan, Revised edition: May 2011]

Access to Knowledge (previously IPR Reform)

CIS believes that access to knowledge and culture is essential as it promotes creativity and innovation and bridges the gaps between the developed and developing world positively. Hence, the campaigns for an international treaty on copyright exceptions for print-impaired, advocating against PUPFIP Bill, calls for the WIPO Broadcast Treaty to be restricted to broadcast, questioning the demonization of 'pirates', and supporting endeavours that explore and question the current copyright regime.

Featured

Don't Shoot the Messenger: Speech on Intermediary Liability at 22nd SCCR of WIPO (speech by Pranesh Prakash at a side-event co-organized from 15 to 24 June 2011, by WIPO and the Internet Society on intermediary liability).

Openness

Documentary

People are Knowledge – Experimenting with Oral Citations on Wikipedia (co-produced by CIS in association with the Wikimedia Foundation, on Oral Citations in India and South Africa)

Featured

Opening Government: A Guide to Best Practice in Transparency, Accountability and Civic Engagement across the Public Sector (published by Transparency & Accountability Initiative, CIS contributed the section on Open Government Data).

Internet Governance

New Blog Post

RTI and Third Party Information: What Constitutes the Private and Public? [by Noopur Raval]

Events Organised

Socio-financial Online Networks: Globalizing Micro-Credit through Micro-transactional Networked Platforms – A Public Lecture by Radhika Gajalla [at CIS, Bangalore on 8 July 2011]
Internet Surveillance Policy: “…the second time as farce?” – A Public Lecture by Caspar Bowden [at TERI, Bangalore on 27 June 2011]

Featured

Privacy & Media Law (by Sonal Makhija). The research examines the existing media norms governed by Press Council of India, the Cable Television Networks (Regulation) Act, 1995 and the Code of Ethics drafted by the News Broadcasting Standard Authority, the constitutional protection guaranteed to an individual’s right to privacy upheld by the courts, and the reasons the State employs to justify the invasion of privacy.

Comments

Right to Privacy Bill 2010 — A Few Comments (by Elonnai Hickok). CIS has given specific recommendations and specific comments on the Right to Privacy Bill, 2010, which was introduced in the Rajya Sabha by Rajeev Chandrashekhar.

Event Report

Privacy Matters, Guwahati – the event was organised by IDRC, Society in Action Group, IDEA Chirang, an NGO initiative working with grassroots initiatives in Assam, Privacy India and CIS on 23 June 2011.

New Blog Entries

My Experiment with Scam Baiting (by Sahana Sarkar)
When Data Means Privacy, What Traces Are You Leaving Behind? (by Noopur Raval)
Video Surveillance and Its Impact on the Right to Privacy (by Elonnai Hickok)
Consumer Privacy in e-Commerce (by Sahana Sarkar)
An Overview of DNA Labs in India (by Shilpa Narani)
UID: Nothing to Hide, Nothing to Fear? (by Shilpa Narani)

News & Media Coverage

Indian SMEs still fail to harness the power of Net [Sunday Guardian, 19 June 2011]

Sorry Wrong Number [Telegraph, 3 July 2011]

Aadhaar’s moment of truth [Deccan Herald, 5 July 2011]
The Walls Have Ears [Outlook, issue, 11 July 2011]
Transparent Government, via Webcams in India [New York Times, 17 July 2011]; news also published in other languages in wprost (Polish), ictnews (Vietnamese) and @rret sur images(French)
NYT lauds Oommen Chandy’s 24/7 office webcast [Deccan Chronicle, 19 July 2011]
UID: The World’s Largest Biometric Database [International School on Digital Transformation, 21 July 2011]. Sunil Abraham made a presentation.
Facebook, my boyfriend is lousy [Bangalore Mirror, 24 July 2011]

Portal augurs well for transparency [The Hindu, 25 July 2011]

Follow us elsewhere

Get short, timely messages from us on Twitter

Follow CIS on identi.ca

Join the CIS group on Facebook

Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/july-2011-bulletin

Accessibility

kaeru — 2016-06-04T12:32:42Z

India has an estimated 70 million disabled persons who are unable to read printed materials due to some form of physical, sensory, cognitive or other disability. The disabled need accessible content, devices and interfaces facilitated via copyright law and accessibility policies. We have organised Right to Read campaigns in the four metro cities of Chennai, Kolkata, Delhi and Mumbai, made a submission to amend the Indian Copyright to the Ministry of Human Resource Development, researched on accessible mobile handsets in India, analysed the Working Draft of the Rights of Persons with Disabilities Act, and published a policy handbook on e-accessibility and a book on universal service for persons with disabilities.

Key Research

Publications

National Compendium of Laws, Policies, Programmes for Persons with Disabilities (CIS and the Office of the Chief Commissioner for Persons with Disabilities, Department of Disability Affairs, Ministry of Social Justice & Empowerment, Government of India; January 3, 2016).
Enabling Elections (CIS and the Centre for Law and Policy Research; March 24, 2014).
Accessibility of Government Websites in India: A Report (CIS and Hans Foundation; September 26, 2012).
Web Accessibility Policy Making: An International Perspective (G3ict and CIS; February 28, 2012).
Universal Service for Persons with Disabilities: A Global Survey of Policy Interventions and Good Practices (Axel Leblois, Nirmita Narasimhan and Deepti Bharthur; G3ict and CIS, December 27, 2011).
e-Accessibility Policy Handbook for Persons with Disabilities (Russian) (November 4, 2011).
e-Accessibility Policy Handbook for Persons with Disabilities (CIS, ITU and G3ict with support from Hans Foundation; October 27, 2010).

Submissions

Inclusive Disaster and Emergency Management for Persons with Disabilities (Deepti Samant Raja and Nirmita Narasimhan, submitted to the the National Disaster Management Authority of India, September 17, 2013).

Accessibility in the New Telecom Policy 2011 (submitted to the Department of Telecommunications, Ministry of Communications & Information Technology, Government of India, December 9, 2011)
Right to Knowledge for Persons with Print Impairment: A Proposal to Amend the Indian Copyright Regime (submitted jointly by CIS and Inclusive Planet and Alternative Law Forum to the Ministry of HRD, November 2009).

Other Research

Accessibility of Political Parties Websites in India ( Nirmita Narasimhan; March 24, 2014).
The ICT Opportunity for a Disability-Inclusive Development Framework (Broadband Commission for Digital Development, G3ict, International Disability Alliance, International Telecommunication Union, Microsoft, Telecentre.org Foundation, and UNESCO; September 30, 2013).
Opening New Avenues for Empowerment: ICTs to Access Information and Knowledge for Persons with Disabilities (UNESCO; August 31, 2013).
Accessible Broadcasting in India (Srividya Vaidyanathan; January 11, 2013).
Making Mobile Phones and Services Accessible for Persons with Disabilities (Axel Leblois and Nirmita Narasimhan; ITU and G3ict, September 2, 2012).
The Working Draft of the Rights of Persons with Disabilities Act, 2010: Does it exceed its Mandate in Including Provisions Relating to Other Disability Legislations? (CIS, Inclusive Planet and the Centre for Law and Policy Research; February 24, 2011).

For more details visit https://cis-india.org/accessibility/front-page

Accessibility Policy Making: An International Perspective (Revised Edition 2011)

praskrishna — 2012-12-14T10:27:00Z

A G3ict White Paper researched and edited by the Center for Internet and Society, Bangalore, India. Editor: Nirmita Narasimhan, Revised edition: May 2011

In 2009, G3ict published a comparative review of the web and electronic accessibility policies of 15 countries and the European Union intended to serve as a guide to policy makers on how web accessibility has been implemented in different countries. Since then, there have been several relevant developments in the policy landscape, especially in the United States and the United Kingdom. The White Paper has been updated to keep abreast of these new changes. Some highlights of the revised White Paper include the updated version of Australia's Disability Discrimination Act Advisory Notes, issued by the Australian Human Rights Commission under the Disability Discrimination Act 1992 in October 2010; the Equality Act 2010 (replacing the Disability Discrimination Act), The Statutory Code of Practice (2010), BS8878:2010 Web accessibility Code of practice replacing the PAS 78 and the e-Accessibility action plan in the U.K.; and the 21st Century Communications and Video Accessibility Act of 2010 in the U.S.A.

The published G3ict White Paper is available here
Click here to download the White Paper [Word Document, 232 KB]

For more details visit https://cis-india.org/accessibility/blog/accessibility-policy-international-perspective

June 2011 Bulletin

praskrishna — 2012-07-30T07:14:57Z

Greetings from the Centre for Internet and Society! In this issue we are pleased to present you the latest updates about our research, upcoming events, and news and media coverage:

Researchers@Work

RAW is a multidisciplinary research initiative. CIS believes that in order to understand the contemporary concerns in the field of Internet and society, it is necessary to produce local and contextual accounts of the interaction between the Internet and socio-cultural and geo-political structures. To build original research knowledge base, the RAW programme has been collaborating with different organisations and individuals to focus on its three year thematic of Histories of the Internets in India. Six monographs Rewiring Bodies, Archive and Access, Pornography and the Law, The Leap of Rhodes or, How India Dealt with the Last Mile Problem - An Inquiry into Technology and Governance, Transparency and Politics and Internet, Society and Space in Indian Cities are published online and will be launched later this year.

CEPT to Set up Centre to Research Role of Internet in Social Development [Published in the Indian Express on June 18, 2011]

Upcoming Event in CEPT, Ahmedabad

Locating Internets: Histories of the Internet(s) in India — Research Training and Curriculum Workshop: Call for Participation [Deadline for submission – 15 July 2011; Workshop from 19 to 22 August 2011]

Digital Natives with a Cause?

The Digital Natives Newsletter

The Digital Dinosaurs [Volume 5]

Pathways

HE Cell's initiative on social justice, in collaboration with CIS, has initiated the Pathways Project for Learning in Higher Education. It is supported by the Ford Foundation. Under this project, nine under-graduate colleges in different parts of India will be identified to provide special skills in livelihood, knowledge and technology to underprivileged students in those colleges.

New Blog Entry

Pathways for Learning in Higher Education

Accessibility

New Blog Entries

Policy Spotlight: 21st Century Communications and Video Accessibility Act [Written by Deepti Bharthur; contains an e-mail interview with Jenifer Simpson, Senior Director for Government Affairs and head of the Telecommunications & Technology Policy Initiative at the American Association of People with Disabilities ]
ICT Accessibility in Sri Lanka [Written by Nirmita Narasimhan]

Intellectual Property

Statement

Statement of CIS, India, on the WIPO Broadcast Treaty at the 22nd SCCR

New Blog Entry

Putting a Lid on Royalty Outflows — How the RBI can Help Reduce your IP Costs [Written by Sanjana Govil]

Openness

Submission

Comments on the draft National Data Sharing and Accessibility Policy [submitted to the National Spatial Data Infrastructure]

Internet Governance

New Articles

The Present — and Future — Dangers of India's Draconian New Internet Regulations [By Anja Kovacs in the Caravan on June 1, 2011]
Big Brother is Watching You [By Sunil Abraham in Deccan Herald on June 1, 2011]
The Digital is Political [By Nishant Shah in Down to Earth, Issue of June 15, 2011]
Do You Want to be Watched? [By Sunil Abraham in Pragati on June 8, 2011]
Snooping Can Lead to Data Abuse [By Sunil Abraham in Mail Today on June 9, 2011]
Privacy and Security Can Co-exist [By Sunil Abraham in Mail Today on June 21, 2011]

Column in Indian Express

Nishant Shah, Director-Research will be writing a series of columns on Internet and Society issues:

Say 'Password' in Hindi [By Nishant Shah in the Indian Express, May 15, 2011]

Upcoming Event

Socio-financial Online Networks: Globalizing Micro-Credit through Micro-transactional Networked Platforms – A Public Lecture by Radhika Gajalla [at the Centre for Internet and Society, Bangalore, July 8, 2011]

Featured Research

New Articles

A Street View of Private and the Public [By Prashant Iyengar in Tehelka on June 4, 2011]
The new Right to Privacy Bill 2011 — A Blind Man's View of the Elephunt [By Prashant Iyengar in Privacy India website on June 8, 2011]

New Blog Entry

Bloggers' Rights Subordinated to Rights of Expression: Cyber Law Expert

Event organised in Guwahati

Privacy matters [Donbosco Institute, Kharguli, Guwahati, June 23, 2011]

Upcoming Events

Internet Surveillance Policy: “…the second time as farce?” – A Public Lecture by Caspar Bowden [TERI, Bangalore, June 27, 2011]
Privacy Matters - A Public Conference in Hyderabad [Osmania University Center for International Program, Hyderabad, July 9, 2011]

Telecom

Articles by Shyam Ponappa

Shyam Ponappa is a Distinguished Fellow at CIS. He writes regularly on Telecom issues in the Business Standard and these articles are mirrored on the CIS website as well.

NTP 2011 Objective: Broadband [published in the Business Standard on June 2, 2011]

Miscellaneous

Technology, Transparency and Accountability: A Bar-Camp in Delhi [June 5, 2011, Delhi]
Communication Policy Advocacy, Technology, and Online Freedom of Expression: A Toolkit for Media Development [June 20 – July 1, 2011, Budapest, Hungary]

News & Media Coverage

Your cyber space is a hackers paradise [Mail Today, June 6, 2011]
Centaur website reveals guests' personal info [Times of India, June 20, 2011]
Mumbai Takes Note of Sexting, the Seamier Side of Texting [Times of India, June 19, 2011]
Look what the state just did to you [Mid Day, June 12, 2011]
Tough neighbourhood tests India's e-tolerance [Times of India, June 12, 2011]
India Weighing Looser Web Rules [Wall Street Journal, May 30, 2011]
Public data on the Web leaves much to be desired [Hindu, May 28, 2011]
What documents will you need, to get UID? [CitizenMatters.in, May 28, 2011]
Mobile education comes to villages [Mail Today, May 27, 2011]
Google now stalks your street [Hindu, May 27, 2011]
Women in love with Facebook [Deccan Herald, May 27, 2011]
Google Unveils Controversial Street View Mapping in B’lore [Economic Times, Mumbai, May 27, 2011]
NGOs say eG8 report must stress internet rights [TELECOMPAPER, May 26, 2011]

Follow us elsewhere

Get short, timely messages from us on Twitter
Follow CIS on identi.ca
Join the CIS group on Facebook
Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/june-2011-bulletin

Policy Spotlight: 21st Century Communications and Video Accessibility Act

praskrishna — 2011-11-08T10:18:29Z

The means and modes of communication have changed drastically in today’s age and the earlier bright lines, if they ever did exist have become increasingly blurred. The mainstreaming of social media has brought forth some new questions to the forefront, the issue of accessibility being one of them. Jenifer Simpson, Senior Director for Government Affairs and head of the Telecommunications & Technology Policy Initiative at the American Association of People with Disabilities (AAPD), elaborates more on the 21st Century Communications and Video Accessibility Act in this interview.

The 21st Century Communications and Video Accessibility Act (21st CVAA) passed in October 2010 by the United States is a response to the regulatory challenges that the new generation of telecommunication, internet and digital communication devices present for persons with disabilities.

What does the Act do?

21st CVAA is an update to the Communications Act of the United States and brings in new rules for ensuring accessibility to persons with disabilities as technologies change and advance.

The Act extends federal law provisions for hearing aid compatibility for manufactured and imported telephones to all equipment and devices that offer IP-enabled communication services such as smart phones, PDAs, tablet devices, etc.

It also requires all internet based communication technologies to be accessible to persons with disabilities except in cases where it would result in an 'undue burden'[1] on the manufacturer or service provider. In such cases, the latter must then ensure that the equipment and services are compatible with third party assistive technologies to enable use by persons with disabilities.

In addition, 21st CVAA puts in place accountability measures to ensure better enforcements of the accessibility measures outlined under section 255 of the Rehabilitation Act and identifies persons with disabilities as a specific user group that can receive the benefits of universal service programs including broadband connectivity and USD 10 million annual support for assistive technologies. A section of the Act also deals with emergency access and Real-Time Text[2] support.

Video accessibility is a major component of the Act, with provisions having been created for closed captioning and video descriptions of television and web video content (with the exception of online only video programming), accessible programming guide and user interfaces. The Federal Communications Commission (FCC) is still in the process of rolling out regulations for these provisions.

Jenifer Simpson

Could you briefly trace the kind of advocacy and work that has gone into getting this law enacted?

Advocacy for the 21st CVAA was, and continues to be based in coalition work by disability organizations. First formed in March 2007, the Coalition of Organizations for Accessible Technology (COAT) grew very rapidly due to the strength of its communications advocacy agenda. The groups lobbied the U.S. Congress for three years, conducting both grass roots efforts utilizing the member groups’ leaders and membership, and worked at the national level, providing witnesses and testimony at three Congressional hearings and working hard to bring knowledge of the effort to the larger disability community. The COAT leadership met intensively with industry representatives from the television, communications, and information technology sectors, and then in 2010 saw the legislation passed in both houses (U.S. House of Representatives and U.S. Senate) with signature by the President in October 2010. Note that the final Bill differed somewhat from the Bill that was first introduced in December 2009 as a result of the consultative process with industry and legislators. Critical to advocacy was the role of electronic social media such as a blog-website, an E-list, a Twitter or a Facebook account. This kept everyone informed as to what was going on and is a key way to ensure that everyone knew what was being done.

Where does the 21st CCVA stand as of now, what processes must be completed before it becomes fully effective?

Attached is a copy of the schedule for the rulemakings. Right now this law is enacted. We are in the implementation stage with the implementing federal agency, the Federal Communications Commission (FCC), an independent federal government agency, issuing proposed rules or regulations. During that process everyone has a chance to be heard all over again and to influence what will be the final rules. We do have one final rule issued, that is, for the National Deaf-Blind Equipment Distribution program that the new law required. To ensure full implementation, advocacy groups have to be directly involved in the rulemaking processes at the FCC. This includes commenting into the proposed rules, participating in any standards development bodies and otherwise being at the table.

What in your view are its greatest strengths and its failings?

The greatest strength of the new law is that it is based on feasibility. That is, most of the requirements are not new, they are extensions of what was already required, except now, with communications and other technologies connecting largely with the Internet, these older requirements must now be extended to internet-enablement. Furthermore, most of the solutions for accessibility that the new law requires do not require rocket science or major research and development; technological solutions are known in many cases or can be developed easily and widely disseminated. Many will be software solutions that can be developed as part of the usual product design and development cycle, if the entity is willing to do this.

The only failing is that we didn’t really get to go far enough due to industry pushback. For instance, we started out wanting a requirement for captioning and video/audio description of all video material that would be displayed and distributed via the Internet. We did not get this. But we got major steps forward in these areas. That is, a requirement for captioning of any TV shown on the Internet and reinstatement of video description of TV. We also succeeded in ensuring that browsers in cell phones would be designed for accessibility so that blind users who might reach internet content that is accessible would have an accessible ‘ramp’ to that content.

What are the shortcomings of the earlier Communications Act that you would say 21st CCVA addresses?

With technology and communications converging, the 21st CVAA directly addresses newer forms of technology. We previously had section 255 of the Communications Act, enacted in 1996, but regulations were not issued until 2000, four years later. Also, at that time we had a requirement for video description of TV but it was overturned by the federal district court. Disability advocates learned their lessons from these experiences and in the 21st CVAA we redressed these shortcomings.

The 21st CVAA does not address internet content or website accessibility measures that must be taken. These topics are, in the U.S., covered under different statutes. Part of the advocacy process was, early on, to recognize that we needed to craft a law that was feasible despite our need for a comprehensive law. We knew the legislative and regulatory process — this meant some things were not going to be included. COAT works on these other laws to improve and update the regulations for things such as website accessibility.

The law was enacted in October? What if anything, has changed since then? What are you hoping will change?

We are still in the rulemaking phase and won’t see implementation of many of the requirements until next year. A big negative continues to be the bad attitude of some in the various industries to the need for accessibility. Some commenters into the proposed rules are attempting to influence the rules to delay implementation, to create exemptions or carve out waiver situations, and to otherwise stymie what must occur if we are to see people with sensory disabilities able to use most communications technologies like everyone else. Since the 21st CVAA is comprehensive in scope, there is little doubt that disability advocates have to maintain vigilance as the regulations are developed. Passing the law was just the first step, the next steps are implementation.

Are there any loopholes, grey areas in it that you feel could render it less effective?

Since we do not have final rules for most of the law, there are no known loopholes yet. While the law does not go as far as some would like, there is little doubt that this law has major impact and is stimulating change at the companies and within the industries affected.

Do you feel that ICT accessibility can be achieved through policy intervention alone?

First of all, there is nothing to stop any product or service from being designed and developed at the outset to be disability accessible and usable. In fact, there are several companies that do this already as a matter of corporate policy and a commitment to be leaders in this way. It is the rest for whom public policy has to be developed. Such policy must be developed that includes all stakeholders. However, there must be public policy leadership or nothing will change. Leadership involves Congressional members willing to say the law needs to be changed, willing to stand up for the right of people with disabilities to be included. This is the civil or human rights viewpoint and which must extend to disability to be fully inclusive. Leadership can involve a particular company or group of companies saying they will support the new law once they understand the need for the policy change. This happened with the 21st CVAA. Early on the largest wireline/wireless carriers supported the legislation. Most importantly, there must be strong leadership by consumer disability advocates who must make the key decisions and decide the directions and choices at critical junctures in the policymaking process. Also, critical to disability advocacy is the ability to work together in a consensual fashion, to put aside differences and to understand that “we’re all in this together” and to not give up or become discouraged.

Notes

[1].The term "undue burden" has the same meaning as given to it in the Americans with Disabilities Act and the Rehabilitation Act – “Undue burden means significant difficulty or expense. In determining whether an action would result in an undue burden, an agency shall consider all agency resources available to the program or component for which the product is being developed, procured, maintained, or used."

[2].Real-Time Text is a conversational text feature which can be sent in real time and can provide captioning of a voice conversation.

* The post has been updated to include an interview with Jenifer Simpson

For more details visit https://cis-india.org/accessibility/blog/communications-and-video-accessibility

ICT Accessibility in Sri Lanka

praskrishna — 2011-11-08T10:32:25Z

During a recent visit to Lirne Asia in Colombo, thanks to the efforts of the Lirne Asia team, I had an opportunity to meet the Sri Lankan regulator-TRC, the ICT Agency-ICTA and the Jinnasena Trust to discuss their initiatives for providing ICT and Telecommunications access for persons with disabilities in Sri Lanka.

This was quite a unique opportunity for me since I have never before interacted on a one-to-one basis with the regulator of any other country, other than my own. So I did a preliminary background check of Sri Lanka’s ICT and general legislative framework which revealed that it already had sufficient legislative mandate to ensure that persons with disabilities had equal access to information and ICTs, an obligation under the Convention on the Rights of Persons with Disabilities, which Sri Lanka signed way back in 2007. In fact Sri Lanka has mentioned persons with disabilities in its Constitution. Access to ICTs is also covered in the Protection of Rights of Persons with Disabilities Act, 1996, National Policy on Disability for Sri Lanka, 2003, the Telecommunications Ten Year Development Plan, 2006-2016 and the Universal Service Obligation. Para 18 of the telecommunications Service Providers License also obliges service providers to ensure that their services are accessible for persons with disabilities. So in fact, as far as I could see, Sri Lanka had more commitment in terms of legislation/ policy to facilitate ICT access to the disabled than India had.

However, discussions with the officials and organization revealed that implementation remains a challenge in Sri Lanka as with several other developing countries including India. In Sri Lanka, there are primarily three languages for which accessible content and assistive technology needs to be available. At present, there is a text to speech synthesizer for Singhala, but not for Tamil. There doesn’t appear to be a robust screen reader with which this has been integrated. There is as yet no OCR software to recognize scanned books and convert them into a machine readable format and no fair use exception in their Intellectual Property legislation to facilitate conversion into accessible formats.

In Sri Lanka, most of the accessibility projects funded by the TRC revolve primarily around setting up infrastructure in schools and some amount of capacity building. The TRC hopes to extend it in the next phase of its funding to include development of assistive technologies (ATs).

While this definitely seemed to be on the way towards progress, there still remained one point which I found very troubling. Why is there such a communication gap between persons with disabilities and the policy makers? Even in India, we come across projects where the Government of India is spending precious funds developing technology which they feel is required for the blind, while the blind in fact are already using more advanced technology. For instance, there is a project with the government which is to develop a special browser for the blind, when the blind and visually impaired are already navigating the Internet using screen readers like Jaws and NVDA. My meetings with the regulator and other agencies confirmed for me that persons with disabilities in Sri Lanka and India are facing similar problems. A severe challenge for persons with disabilities is to make policy makers and developers aware of their needs and new developments in technology so that appropriate initiatives are taken which are low cost, available in local languages, and scalable. Increasingly it seems important to involve the private sector as well in accessibility initiatives to increase variety, competition and solutions.

For more details visit https://cis-india.org/accessibility/blog/ict-sri-lanka

May 2011 Bulletin

praskrishna — 2012-07-30T10:23:01Z

Greetings from the Centre for Internet and Society! In this issue we are pleased to present you the latest updates about our research, upcoming events, and news and media coverage.

Digital Natives with a Cause?

New Blog Entry by Samuel Tettner

Samuel Tettner is a Digital Natives Coordinator in CIS. He has written the following blog entry:

What Scare a Digital Native Blogathon?

Accessibility

New Blog Entry

Universal Service — An Instrument for Accessibility

Openness

Internet Governance

Column in Indian Express

Nishant Shah, Director-Research will be writing a series of columns on Internet and Society issues. His first column on transparency, technology and NGOs in India came out on Sunday:

Power to the People [Indian Express, May 15, 2011]

New Blog Entries

Killing the Internet Softly with Its Rules [By Pranesh Prakash in Indian Express, May 9, 2011]
Rebuttal of DIT's Misleading Statements on New Internet Rules
CDT Provides Answers to Questions on Internet Neutrality

Featured Research

Limits to Privacy

Conference Report

Privacy By Design — Conference Report

Workshop

Second IJLT-CIS Lecture Series, National Law School [National Law School of India University, Nagarbhavi, Bangalore, May 21-22, 2011]

Upcoming Conferences

Panel Discussion on UID – Its Feasibility, Utility and Legality [May 26, 2011]
Privacy Matters - A Public Conference in Hyderabad [The English and Foreign Languages University (TBC), Hyderabad, June 18, 2011]

Telecom

Column

Shyam Ponappa is a Distinguished Fellow at CIS. He writes regularly on Telecom issues in the Business Standard and these articles are mirrored on the CIS website as well.

Spectrum reforms - Good & Bad news [published in the Business Standard on May 5, 2011]

Miscellaneous

Public Lecture

The Task of the Translator after Google [CIS, April 30, 2011]

News & Media Coverage

Sunil Abraham, CIS : "Avec l’e-G8, Nicolas Sarkozy veut promouvoir de nouvelles restrictions à la liberté d’expression" [LE MAG IT, May 24, 2011]
As Simple as a Tweet [Deccan Chronicle, May 24, 2011]
A Network of Chains [Outlook, Issue of May 30, 2011]
Bangalore-based NGO files RTI query asking list of websites blocked by Indian govt [Daily News & Analysis, May 18, 2011]
IT Act if enforced will leave internet use in India no freer than in China [Daily News & Analysis, May 15, 2011]
Your Privacy is Public Property [Mail Today, May 15, 2011]
Point By Point Rebuttal Of Indian Government’s Statement On Internet Control Rules [Medianama, May 13, 2011]
New rules to ensure due diligence: IT dept [Times of India, May 11, 2011]
Indian civil liberties groups are now geared to fight the draconian IT Rules [Weekend Leader.com, Vol 2 Issue 18, 6 - 12 May, 2011]
New Internet rule: 'Objectionable' content can be removed without notifying users [dailybhaskar.com, May 11, 2011]
India Chills Online Speech [digitalcommunities, May 3, 2011]
Consumers International World Congress - Day 3 roundup [Consumer's International Blog, May 5, 2011]
Digerati See Censorship in New Web Rules [Wall Street Journal, May 2, 2011]
Free expression [Watertown Daily Times, May 2, 2011]
India curbs on Bloggers and Internet [TruthDrive, April 29, 2011]
Bright lights, geek city [Hindu, April 28, 2011]
India Cracks Down on Internet Free Speech [April 28, 2011]
India's cyber cafes going porn-free [msnbc.com, April 28, 2011]
Thousands queue for iPad 2 across Asia [AFP, April 28, 2011] [News hosted by Google]
New internet rules open to arbitrary interpretation [Times of India, April 27, 2011]
India Puts Tight Leash on Internet Free Speech [New York Times, April 27, 2011]
India Can Restrict 'Objectionable' Web Content under New Rules [TMCnet Legal, April 27, 2011]
Iraqi Minister meets Secretary, Indian Ministry of Panchayat Raj [Karnataka News Network, April 27, 2011]
The world is your oyster, by invitation only [Livemint, April 26, 2011]
No access to pornography in cyber cafes, declare new rules [Times of India, April 26, 2011]
India Proposes Restrictions on Tapping Telephone Calls [PC World, TechWorld and CIO, April 26, 2011]

Follow us elsewhere

Get short, timely messages from us on Twitter
Follow CIS on identi.ca
Join the CIS group on Facebook
Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/may-2011-bulletin

Centre for Internet and Society

The Case for Accessible Banking

e-Accessibility Policy Handbook for Persons with Disabilities (Russian Version)

Indian Government Websites Not Accessible Enough for the Disabled

CIS-TWN Analysis of WIPO Treaty for the Print Disabled (SCCR/22/15)

SCCR/22/15

PREAMBLE

ARTICLE A

DEFINITIONS

ARTICLE B

BENEFICIARY PERSONS

ARTICLE C

NATIONAL LAW EXCEPTIONS ON ACCESSIBLE FORMAT COPIES

ARTICLE D

CROSS-BORDER EXCHANGE OF ACCESSIBLE FORMAT COPIES

ARTICLE E

IMPORTATION OF ACCESSIBLE FORMAT COPIES

ARTICLE F

CIRCUMVENTION OF TECHNOLOGICAL PROTECTION MEASURES

ARTICLE G

RELATIONSHIP WITH CONTRACTS

ARTICLE H

RESPECT FOR PRIVACY

September 2011 Bulletin

Researchers@Work

Digital Natives with a Cause?

Featured Publication

Book Review

Event Organised

Accessibility

Event Participated

Access to Knowledge

New Blog Entries

Internet Governance

New Blog Entry

Events Organised

Telecom

Articles by Shyam Ponappa

Event Organised

Miscellaneous

Film Screening

News & Media Coverage

Follow us elsewhere

Stakeholders Meeting of the USOF on Facilitating ICT Access to Persons with Disabilities in Rural Areas

August 2011 Bulletin

Researchers@Work

Workshop organised in CEPT, Ahmedabad

Digital Natives with a Cause?

Featured Research

Accessibility

Interview

Access to Knowledge

New Blog Entry

Openness

Featured Research

Internet Governance

New Blog Post

Public Lecture

Featured Research

New Blog Entries

Event Report

News & Media Coverage

Follow us elsewhere

An Interview with David Baines

About the Mada Centre

July 2011 Bulletin

Researchers@Work

Upcoming Event in CEPT, Ahmedabad

Digital Natives with a Cause?

The Digital Natives Newsletter

Accessibility

Featured Research

Access to Knowledge (previously IPR Reform)

Featured

Openness

Documentary

Featured

Internet Governance

New Blog Post

Events Organised