Centre for Internet and Society

Call for Researchers: Welfare, Gender, and Surveillance

ambika — 2020-02-13T15:05:37Z

We are inviting applications for two researchers. Each researcher is expected to write a narrative essay that interrogates the modes of surveillance that people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations are put under as they seek sexual and reproductive health (SRH) services in India. The researchers are expected to undertake field research in the location they are based in, and reflect on lived experiences gathered through field research as well as their own experiences of doing field research. Please read the sections below for more details about the work involved, the timeline for the same, and the application process for this call.

Call for Researchers: Download (PDF)

Description of the Work

Each researcher is expected to author a narrative essay that presents and reflects on lived experiences of people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations as they seek sexual and reproductive health (SRH) services in India. We expect the essay to contribute to a larger body of knowledge around the increasing focus on data-driven initiatives for public health provision in the country and elsewhere. Accordingly, the researcher may respond to any one or more than one of the following questions, within the context of the geographical focus as specified by the researcher:

What are the modes of surveillance, especially in terms of generation and exploitation of digital data, experienced by people of marginalised gender identities and sexual orientations in India, as they avail of sexual and reproductive healthcare?
How are the lived experiences of underserved populations, such as people of marginalised gender identities and sexual orientations, shaped by gendered surveillance while accessing sexual and reproductive services?
What are the modes of governance and gender ideologies that have mediated the increasing datafication of such provision?

We expect the researchers to draw on a) the Indian Supreme Court’s framing of privacy in India, as a fundamental right, and its implications; and b) apply and/or build on feminist conceptualisations of privacy. Further, we expect the researchers to respond to the uncertain landscape of legal rights accessible to people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations, especially in the current context shaped by The Transgender Persons (Protection of Rights) Act, 2019.

The researchers will undertake field research in locations of their choice, conduct interviews and discussions with people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations seeking such services, and conduct formal and informal interviews with officials and personnel associated with public and private sector agencies involved in the provision of SRH services.

Eligibility and Application Process

We specifically encourage people of LGBTHIAQ+ and gender non-conforming identities and sexual orientations to submit their applications for this call for researchers.

We are seeking applications from individuals who:

Are based in the place where field study is to be undertaken, for the duration of the study;
Are fluent in the main regional language(s) spoken in the city where the study will be conducted, and in English (especially written);
Preferably have a postgraduate degree (current students should also apply) in social or technical sciences, journalism, or legal studies (undergraduate degree-holders with research or work experience should also apply); and
Have previous research and writing experiences on issues at the intersection of sexual and reproductive health, gender justice and women’s rights, and health informatics or digital public health.

Please send the following documents (in text or PDF formats) to raw@cis-india.org by Friday, January 24 to apply for the researcher positions:

Brief CV with relevant academic and professional information;
Two samples of academic/professional (published/unpublished) writing by the applicant; and
A brief research proposal (around 500 words) that should specify the scope (geographical and conceptual), research questions, and motivation of the essay to be authored by the applicant.

All applicants will be informed of the selection decisions by Friday, January 31.

Timeline of the Work

February 3-7 CIS research team will have a call with each researcher to plan out the work to be undertaken by them

February - March Researchers are to undertake field research, as proposed by the researchers and discussed with the CIS research team

March 27 Researchers are to submit a full draft essay (around 3,000 words)

March 30 - April 3 CIS research team will have call with each researcher to discuss the shared draft essays and make plans towards their finalisation

May 15 Researchers are to submit the final essay (around 5,000 words, without footnotes and references)

As part of this project, CIS will organise two discussion events in Bengaluru and New Delhi during April-June (tentatively). Event dates are to be decided in conversation with the researchers, and they will be invited to present their works in the same.

Remuneration

Each researcher will be paid a remuneration of Rs. 1,00,000 (inclusive of taxes) over two equal installments: first on signing of the agreement in February 2020, and second on submission of the final essay in May 2020.

We will also reimburse local travel expenses of each researcher upto Rs. 10,000, and translations and transcriptions expense (if any) incurred by each researcher upto Rs. 10,000. These reimbursements will be made on the basis of expense invoices shared by the researcher.

Description of the Project

Previous research conducted by CIS on the subject of sexual and reproductive health (SRH) services in India observes that there is a complex web of surveillance, or ‘dataveillance’, around each patient as they avail of SRH services from the state. In this current project, we are aiming to map the ecosystem of surveillance around SRH services as their provision becomes increasingly ‘data-driven’, and explore its implications for patients and beneficiaries.

Through this project, we are interested in documenting the roles played by both the public and the private sector actors in this ecosystem of health surveillance. We understand the role of private sector actors as central to state provision of sexual and reproductive health services, especially through the institutionalisation of data-driven health insurance models, as well as through extensive privatisation of public health services. By studying semi-private, private, and public medical establishments including hospitals, primary/community health centres and clinics, we aim to develop a comparative analysis of surveillance ecosystems across the three establishment types.

This project is led by Ambika Tandon, Aayush Rathi, and Sumandro Chattapadhyay at the Centre for Internet and Society, and is supported by a grant from Privacy International.

Indicative Reading List

We are sharing below a short and indicative list of readings that may be useful for potential applicants.

Aayush Rathi, Is India's Digital Health System Foolproof? (2019)

Aayush Rathi and Ambika Tandon, Data Infrastructures and Inequities: Why Does Reproductive Health Surveillance in India Need Our Urgent Attention? (2019)

Ambika Tandon, Feminist Methodology in Technology Research: A Literature Review (2018)

Ambika Tandon, Big Data and Reproductive Health in India: A Case Study of the Mother and Child Tracking System (2019)

Anja Kovacs, Reading Surveillance through a Gendered Lens: Some Theory (2017)

Lindsay Weinberg, Rethinking Privacy: A Feminist Approach to Privacy Rights after Snowden (2017)

Nicole Shephard, Big Data and Sexual Surveillance (2016)

Sadaf Khan, Data Bleeding Everywhere: A Story of Period Trackers (2019)

For more details visit https://cis-india.org/jobs/researchers-welfare-gender-surveillance-call

Call for Proposal: Big Data for Development – Initial Field Studies

sumandro — 2016-04-28T07:28:23Z

The Centre for Internet and Society, as part of a project with the University of Manchester and University of Sheffield, is inviting calls from researchers to undertake a brief initial study of a specific instance of use of big data for development in India. This is an exercise to build preliminary understanding of the landscape of big data for development in India, identify key research questions and priorities, and start developing connections with researchers interested in the field. The studies will be 6 weeks long - running from May to June 2016 - and the researchers are expected to produce a 3,000 words long report. We will support three field studies.

Study Process and Deliverable

The researcher is expected to propose and undertake a 6 weeks long study – starting from May 09 and ending on June 17 – of an instance of big data is being used to inform, target, operationalise, monitor, or support developmental and/or humanitarian activity in India.

During this period, the researcher is expected to interview 4-5 persons directly involved in the big data for development project concerned, and 2-3 other persons to get a wider sense of the context of the project.

By the end of the 6 weeks period, the researcher is expected to submit a 3,000 words long report. The report will be commented upon by Prof. Richard Heeks (University of Manchester), Dr. Christopher Foster (University of Sheffield), and Sumandro Chattapadhyay (CIS), and revised accordingly during the last weeks of June.

The individual reports will be published independently and as part of the larger project report, under Creative Commons Attribution 4.0 International license. The authors will be attributed appropriately.

All researchers will take part in a work-in-progress meeting (held over internet) during last week of May or first week of June.

Research Questions

The interviews will focus on the following topics:

Innovation: What is the nature of the innovation being done by the use of big data? What technical systems and/or applications are being deployed and replaced/superceded? Who are key actors in this innovation process?
Implementation: What is the grounded experience of implementing the big data technology? What are the key enablers and constraints being faced, both in the data collection stage, and the analysis and decision making stage?
Value: What is the value being created, and how is it understood? Is it organisational value, or socio-economic value? Who is gaining this value?
Ethics: What ethical concerns are emerging? Do they involve concerns about data quality, representation, privacy, or security? Is there concerns about a data divide being created among people who are represented in data and who are not, or among people who can gain value from the data and who cannot?

Application, Eligibility, and Remuneration

Please submit the following documents to apply:

Proposal: A one page note on the big data for development project that you would like to study. Please share a brief description of the project and how you will study it, including the name/designation of key people you will speak to.
Writing Sample: An article or a collection of articles, of not more than 8,000 words length in total.
CV: A short CV, two pages or less.

Please e-mail the documents to raw[at]cis-india[dot]org by Wednesday, May 04, 2016.

There is no eligibility criteria for submitting proposals. However, we will prioritise researchers living and studying big data for development projects in non X-class cities, that is in cities other than Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, and Pune.

We will select three researchers, and will offer Rs. 35,000 to each of them for this study. The amount will be paid in a single installment, after the draft field study report is submitted for comments.

For more details visit https://cis-india.org/jobs/call-for-proposal-big-data-for-development-field-studies

Call for Papers: #CultureForAll Conference

sneha-pp — 2020-12-23T13:34:23Z

We are collaborating with Sahapedia, Azim Premji University, and University of Cape Town to invite papers on cultural mapping for the #CultureForAll conference scheduled to be held in March 2021. Cultural mapping is a set of activities and processes for exploring, discovering, documenting, examining, analysing, interpreting, presenting, and sharing information related to people, communities, societies, places, and the material products and practices associated with those people and places. All interested academicians, researchers, PhD students, and practitioners are invited to submit papers. The conference is supported by Tata Technologies and MapMyIndia.

Cross-posted from Sahapedia.

Background

Sahapedia in collaboration with the Azim Premji University, The Centre for Internet and Society and the University of Cape Town is inviting papers in cultural mapping for the Culture For All conference scheduled to be held in March 2021.

Cultural mapping is a set of activities and processes for exploring, discovering, documenting, examining, analysing, interpreting, presenting, and sharing information related to people, communities, societies, places, and the material products and practices associated with those people and places. It was recognised by UNESCO more than a decade ago as a crucial tool in sustaining the tangible, intangible, and natural heritage of the world.

However, the exercise is either used inadequately or rarely highlighted in the Indian context thereby limiting accessibility to peer-reviewed work in this area. As part of the #CultureForAll festival and conference, an open call for research papers and action projects in cultural mapping is being made to consolidate knowledge created till date in India and regions with similar cultural history like Asia and Africa. Cultural mapping and documentation are intricate processes that attempt to solve complex questions of who, what, how, and for whom to map. We hope these papers will carve out a space to interrogate, discuss, and reflect upon the same.

Another central objective of reviewing work in this area is to develop a mapping toolkit/guide that can help make cultural documentation accessible to anyone interested. Without being prescriptive or lending itself to a homogenous practise, the toolkit/guide would be a way to bring together varied approaches, contexts, and innovations in the field. In a sector like culture where financial and non-financial resources are insubstantial, we believe this toolkit/guide will give organisations and individuals a clear roadmap for future mapping projects.

Themes

All interested academicians, researchers, PhD students, and practitioners are invited to submit their papers under any one of the following themes. All papers will be evaluated by a review committee and select papers in each theme will be awarded INR 10,000 and presented in the #CultureForAll conference. Papers will also get an opportunity to be published in respected peer-reviewed journals and Sahapedia's web platform.

Cultural Mapping—Theory & Practise: There is no fixed way to map cultural resources and the approach can be multi-fold. Efforts can also vary in terms of community involvement and collaborative processes. Papers submitted under this topic should explore and elucidate the theoretical and methodological frameworks used in mapping, with an emphasis on issues and challenges faced, the extent of community engagement, and the impact of such projects in policymaking and society, if any.

Technology for cultural mapping: Technology and digitisation have shifted approaches to culture and heritage and the recent pandemic has made it indispensable to the society at large. Papers are invited on issues related to techniques and technologies for preservation, management and dissemination of cultural heritage with a focus on innovation and social equity specifically for the Indian context.

Evaluating impact of cultural mapping applications: Cultural mapping provides rich cultural data by creating resource inventories that helps address varied issues like sustainability, intergenerational conflict, alienation of youth, and the role of women in society. It can create opportunities for communities to affirm identity and pursue land rights. Cultural mapping can be an informative classroom activity for children, and a valuable methodology for academic research. As a policymaking tool, it can be used to enhance and conserve heritage sites while promoting new tourism development approaches. Papers submitted under this topic should illustrate how cultural mapping has been used in areas like education, tourism, placemaking, conservation, and skilling, the issues and challenges faced, how impacts are measured, and the metrics associated with such measurement.

Important dates

Call for papers: November 16, 2020

Last date for submission: January 31, 2021

Announcement of final selection: February 26, 2021

Presentation of select papers: March 1 to March 15, 2021

If you have any questions, please contact us at conference[at]sahapedia[dot]org

Eligibility & Selection

All interested academicians, researchers, PhD students, and practitioners are invited to participate in the call for papers. Papers should be submitted in English and will be reviewed for their originality, relevance, and clarity. Works that have been published earlier or are found to be plagiarised will not be accepted. The submission should include a paper of not more than 3,500 words along with a presentation for the same. Please email submissions to conference[at]sahapedia[dot]org with the subject "Paper Submission: [Theme] [Applicant’s Full Name]". Please find formatting instructions for the paper here.

For more details visit https://cis-india.org/raw/call-for-papers-culture-for-all-conference

Call for Essays: Studying Internet in India

sumandro — 2016-07-04T12:48:15Z

As Internet makes itself comfortable amidst everyday lives in India, it becomes everywhere and everyware, it comes in 40 MBPS Unlimited and in chhota recharges – though no longer in zero flavour – the Researchers at Work (RAW) programme at the Centre for Internet and Society invites abstracts for essays that explore how do we study internet in India today.

Submission deadline extended to Sunday, July 03.

Source: Leonardo Flores.

How do we move beyond a fascination with new digital things and interfaces that we engage with on the internet, which are increasingly becoming the objects and sites of our research and creative practices? How do we engage with these on their own terms, and perhaps also against the grain? What "new" is being brought in, performed, and afforded by these digital artefacts in our daily lives? How can our concerns and practices benefit from developing an awareness of their aesthetics, functions, and politics?

This call is for researchers, workers, and others interested in closely – or from a distance – commenting on these topics and questions.

Please send abstracts (200 words) to raw@cis-india.org by Sunday, July 03, 2016. The subject of the email should be 'Studying Internet in India.'

We will select up to 10 abstracts and announce them on Tuesday, July 05, 2016.

The selected authors will be asked to submit the final longform essay (3,000-4,000 words) by Sunday, July 31, 2016. The final essays will be published on the RAW Blog. The authors will be offered an honourarium of Rs. 6,000.

We understand that not all essays can be measured in words. The authors are very much welcome to work with text, images, sounds, videos, code, and other mediatic forms that the internet offers. We will not be running a Word Count on the final 'essay.' The basic requirement is that the 'essay' must offer an argument – through text, or otherwise.

For more details visit https://cis-india.org/raw/call-for-essays-studying-internet-in-india-2016

Call for Essays: Studying Internet in India

sumandro — 2015-08-28T07:09:39Z

As Internet makes itself comfortable amidst everyday lives in India, it becomes everywhere and everyware, it comes in 40 MBPS Unlimited and in chhota recharges – and even in zero flavour – the Researchers at Work (RAW) programme at the Centre for Internet and Society invites abstracts for essays that explore what it means to study Internet(s) in India today.

We are interested in the many experiences of Internet(s) in India; its histories and archaeologies; how we use it to read, write, create, relate, learn, and share; the data that is produced, and the data that is consumed; the spaces that are created, and the spaces that are inhabited; the forms that political expressions take on the Web; and of course, where and how should one be studying Internet(s) in India?

This call is for researchers, workers, and others interested in closely – or from a distance – commenting on these topics and questions.

Please send abstracts (200 words) to raw@cis-india.org by Sunday, April 26, 2015. The subject of the email should be 'Studying Internet in India.'

We will select up to 10 abstracts and announce them on Friday, May 01, 2015.

The selected authors will be asked to submit the final longform essay (2,500-3,000 words) by Sunday, May 31, 2015. The final essays will be published on the RAW Blog. The authors will be offered an honourarium of Rs. 5,000.

We understand that not all essays can be measured in words. The authors are very much welcome to work with text, images, sounds, videos, code, and other mediatic forms that the Internet offers. We will not be running a Word Count on the final 'essay.' The basic requirement is that the 'essay' must offer an argument – through text, or otherwise.

For more details visit https://cis-india.org/raw/call-for-essays-studying-internet-in-india

Call for Essays: Offline

sneha-pp — 2018-08-20T06:58:05Z

Who is offline, and is it a choice? The global project of bringing people online has spurred several commendable initiatives in expanding access to digital devices, networks, and content, and often contentious ones such as Free Basics / internet.org, which illustrate the intersectionalities of scale, privilege, and rights that we need to be mindful of when we imagine the offline. Further, the experience of the internet, for a large section of people is often mediated through prior and ongoing experiences of traditional media, and through cultural metaphors and cognitive frames that transcend more practical registers such as consumption and facilitation. How do we approach, study, and represent this disembodied internet – devoid of its hypertext, platforms, devices, it's nuts and bolts, but still tangible through engagement in myriad, personal and often indiscernible ways. The researchers@work programme invites abstracts for essays that explore dimensions of offline lives.

Offline

Does being offline necessarily mean being disconnected? Beyond anxieties such as FOMO, being offline is also seen as disengagement from a certain milieu of the digital (read: capital), an impediment to the way life is organised by and around technologies in general. However, being offline is not the exception, as examples of internet shutdown and acts on online censorship illustrate the persistence and often alarming regularity of the offline even for the ‘connected’ sections of the population.

State and commercial providers of internet and telecommunication services work in tandem to produce both the “online” and the “offline” - through content censorship, internet regulation, generalised service provision failures, and so on. Further, efforts to prioritise the use of digital technologies for financial transactions, especially since demonetisation, has led to a not-so-subtle equalisation of the ‘online economy’ with the ‘formal economy’; thus recognising the offline as the zones of informality, corruption, and piracy. This contributes to the offline becoming invisible, and in many cases, illegal, rather than being recognised as a condition that necessarily informs what it means to be digital.

Call for Essays

We invite abstracts for essays that explore social, economic, cultural, political, infrastructural, or aesthetic dimensions of the "offline". Please submit the abstracts by Sunday, September 02.

We will select 10 abstracts and announce them on Wednesday, September 05. The selected authors are expected to submit the first draft of the essay (2000-4000 words) by Friday, October 05. We will share editorial suggestions with the authors, and the final versions of the essays will be published on the researchers@work blog from November onwards. We will offer Rs. 5,000 as honourarium to all selected authors.

Please submit the abstracts (300-500 words) as a text file via email sent to raw@cis-india.org, with the subject line of "Offline".

The essays, for example, may explore one or more of the following themes:

Geographies of internet access: Infrastructural, socio-political, and discursive forces and contradictions
Terms, objects, metaphors, and events of the internet and their offline remediation and circulation
Minimal computing, maker cultures, and digital collaboration and creativity in the offline
Offline economic cultures and transition towards less-cash economy
Offline as democratic choice: the right to offline lives in the context of global debates on privacy, surveillance, and data justice
Methods of studying the "offline" at the intersections of offline and online lives

Please note that the scope of essays need not be limited to the topics mentioned above but may address other dimensions of offline lives.

For more details visit https://cis-india.org/raw/call-for-essays-offline

Call for Essays — #List

sneha-pp — 2019-10-11T17:07:26Z

The researchers@work programme at CIS invites abstracts for essays that explore social, economic, cultural, political, infrastructural, or aesthetic dimensions of the ‘list’. We have selected 4 abstracts among those received before August 31, 2019, and are now accepting and evaluating further submissions on a rolling basis.

For the last several years, #MeToo and #LoSHA have set the course for rousing debates within feminist praxis and contemporary global politics. It also foregrounded the ubiquitous presence of the list in its various forms, not only on the internet but across diverse aspects of media culture. Much debate has emerged about specificities and implications of the list as an information artefact, especially in the case of #LoSHA and NRC - its role in creation and curation of information, in building solidarities and communities of practice, its dependencies on networked media infrastructures, its deployment by hegemonic entities and in turn for countering dominant discourses.

From Mailing Lists to WhatsApp Broadcast Lists, lists have been the very basis of multi-casting capabilities of the early and the recent internets. The list - in terms of list of people receiving a message, list of machines connecting to a router or a tower, list of ‘friends’ and ‘followers’ ‘added’ to your social media persona - structures the open-ended multi-directional information flow possibilities of the internet. It simultaneously engenders networks of connected machines and bodies, topographies of media circulation, and social graphs of affective connections and consumptions.

As a media format that is easy to create, circulate, and access (as seen in the number of rescue and relief lists that flood the web during national disasters) or one that is essential in classification and cross-referencing (such as public records and memory institutions), the list becomes an essential trope to understand new media forms today, as the skeletal frame on which much digital content and design is structured and also consumed through.

What new subjectivities - indicative of different asymmetries of power/knowledge - do list-making, and being listed, engender? How are they hegemonic or intersectional?
What new modes of questioning and meaning-making have manifested today in various practices of list-making? What modalities of creation and circulation of lists affords their authority; what makes them legitimate information artefacts, or contentious forms of knowledge?
How and when do lists became digital, where are lists on paper? How do we understand their ephemerality or robustness; are they medium or message?
Are there cultural economies of lists, list-making, and getting listed? Who decides, and who gets invisibilized on lists?

Call for Essays

We invite abstracts for essays that explore social, economic, cultural, political, infrastructural, or aesthetic dimensions of the ‘list’.

Please submit the abstracts by Friday, August 23, 2019.

We will select 10 abstracts and announce them on Friday, August 30. The selected authors are expected to submit a full draft of the essay (of 2000-3000 words) by Monday, September 30. We will share editorial suggestions with the authors, and the final versions of the essays will be published on the researchers@work blog from November onwards. We will offer Rs. 5,000 as honorarium to all selected authors.

Please submit the abstract (300-500 words), and a short biographic note, in a single text file with the title of the essay and your name via email sent to raw@cis-india.org, with the subject line of ‘List’.

Authors are very much welcome to work with text, images, sounds, videos, code, and other mediatic forms that the internet offers.

For more details visit https://cis-india.org/raw/call-for-essays-list

Call for Contributions and Reflections: Your experiences in Decolonizing the Internet’s Languages!

sneha-pp — 2019-08-07T12:29:25Z

Whose Knowledge?, the Oxford Internet Institute, and the Centre for Internet and Society are creating a State of the Internet’s Languages report, as baseline research with both numbers and stories, to demonstrate how far we are from making the internet multilingual. We also hope to offer some possibilities for doing more to create the multilingual internet we want. This research needs the experiences and expertise of people who think about these issues of language online from different perspectives. Read the Call here and share your submission by September 2, 2019.

Cross-posted from the Whose Knowledge? website: Call for Contributions and Reflections

The call is available in Arabic, Brazilian Portuguese, English, IsiZulu, Spanish, and Tamil.

Note: This call for contributions is in a few languages right now, but we invite our friends and communities to translate into many more! Please reach out to info (at) whoseknowledge (dot) org with your translations… thank you!

“It’s not just the words that will be lost. The language is the heart of our culture; it holds our thoughts, our way of seeing the world. It’s too beautiful for English to explain.”
– Potawatomi elder, cited in Robin Wall Kimmerer’s “Braiding Sweetgrass.”

The problem: The internet we have today is not multilingual enough to reflect the full depth and breadth of humanity. Language is a good proxy for, or way to understand, knowledge – different languages can represent different ways of knowing and learning about our worlds. Yet most online knowledge today is created and accessible only through colonial languages, and mostly English. The UNESCO Report on ‘A Decade of Promoting Multilingualism in Cyberspace’ (2015) estimated that “out of the world’s approximately 6,000 languages, just 10 of them make up 84.3 percent of people using the Internet, with English and Chinese the dominant languages, accounting for 52 per cent of Internet users worldwide.” More languages become endangered and disappear every year; 230 languages have become extinct between 1950 and 2010.

At best, then, 7% of the world’s languages are captured in published material, and an even smaller fraction of these languages are available online. This is particularly critical for communities who have been historically or currently marginalized by power and privilege – women, people of colour, LGBT*QIA folks, indigenous communities, and others marginalized from the global South (Asia, Africa, Latin America, the Caribbean and Pacific Islands). We often cannot add or access knowledge in our own languages on the internet. This reinforces and deepens inequalities and invisibilities that already exist offline, and denies all of us the richness of the multiple knowledges of the world.

Some of the issues that shape our abilities to create and share content online in our languages include:

The internet’s infrastructure (hardware, software, platforms, protocols…);
Content management tools and technologies for translation, digitization, and archiving (voice, machine-learning systems and AI, semantic web…);
The experience of those who consume and produce information online in different languages (devices like cell phones and laptops, messaging tools, micro-blogging, audio-video…);
The experience of looking for content in different languages online, through search engines and other tools.

Understanding the range of these issues will help us map the possibilities and concerns around linguistic biases and disparities on the internet.

Who we are: We are a group of three research partners who believe that the internet we co-create should support, share, and amplify knowledge in all of the world’s languages. For this to happen, we need to better understand the challenges and opportunities that support or prevent our languages and knowledges from being online. The Centre for Internet and Society (CIS) is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons with disabilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The Oxford Internet Institute is a multidisciplinary research and teaching department of the University of Oxford, dedicated to the social science of the Internet. Whose Knowledge? is a global campaign to centre the knowledges of marginalized communities – the majority of the world – online.

Together we are creating a State of the Internet’s Languages report, as baseline research with both numbers and stories, to demonstrate how far we are from making the internet multilingual. We also hope to offer some possibilities for doing more to create the multilingual internet we want.

Why we need YOU: This research needs the experiences and expertise of people who think about these issues of language online from different perspectives.

You may be a person who:

Self-identifies as being from a marginalized community, and you find it difficult to bring your community’s knowledge online because the technology to display your language’s script is hard to access or read
Works on creating content in languages that are from parts of the world, and from people, who are mostly invisible and unheard online
Is a techie who works on making keyboards for non-colonial languages
Is a linguist who tries to bring together communities and technologies in a way that is easy and accessible
... you may be any of these, all of these, or more!

We are looking for your experience online to help us tell the story of how limited the language capacities of the internet are, currently, and how much opportunity there is for making the internet share our knowledges in our many different languages. Most importantly: you don’t have to be an academic or researcher to apply, we particularly encourage people experiencing these issues in their everyday lives and work to contribute!

Some of the key questions we’d like you to explore:

How are you or your community using your language online?
What do you wish you could create or share in your language online that you can’t today?
What does content in your language look like online? What exists, what’s missing? (you might think about, for example, news, social media, education or government websites, e-commerce, entertainment, online libraries and archives, self-published content, etc)
How and where and using what technologies do you share or create content in your language? (you might think about, for example, video, audio, writing, social media, digitization…whatever formats, tools, processes or websites you use for creating oral, visual, textual, or other forms of content.)
What is challenging to create or share on your language online? (you might think about, for example, access, device usability, platforms, websites, apps and other tools, software, fonts, digital literacy, etc when developing digital archives, online language resources, or just making any presence on the web in general for your language.)

Submissions:

We would love to hear about your and your community’s experiences in response to any or some of the above questions!

Your contribution could be in the form of a written essay, a visualization or work of art, a video or recorded conversation – we’d be happy to interview you if that’s your preference. We would be happy to accept in any language, and will review the submissions with the support of our multilingual communities and friends.

Are you interested in participating? Please email raw [at] cis-india [dot] org a short note (of about 300 words) by 2 September at 23:59 IST (Indian Standard Time), briefly outlining your idea along with the following information:

Your name
Your location – both country of origin and your current location is useful!
Your language(s)
Your community or any other background you’d care to share with us
Which questions you’re interested in addressing, and why
Your prefered contribution format
Any requests for how we can best support your participation

Timeline:

By 2nd September 2019: Send us your submission note
By 1st November 2019: Contributors will be notified of selection
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பங்களிப்பதற்காக அழைப்பு இணைய மொழி ஆதிக்கச் சூழலை மாற்றியதில் உங்கள்அனுபவம்!

“மொழி அழிவால் சொற்கள் மட்டும் அழிவதில்லை. நம் பண்பாட்டின் சாரமே மொழி தான். மொழியே நம் எண்ணங்களை வெளிப்படுத்துகிறது. இவ்வுலகத்தை நாம் காண்பதும் மொழிவழியே தான். ஆங்கிலத்தால் அதை ஒருக்காலும் வெளிப்படுத்த முடியாது.”
– போட்டோவாடோமி எல்டர் (ராபின் வால் கிம்மெரார் எழுதிய ‘பிரெயிடிங் சுவீட்கிராஸ்’ என்ற நூலில் இருந்து)

சிக்கல்: மனித குலத்தின் பரந்துவிரிந்த பண்பாட்டுச் சூழலை வெளிப்படுத்தும் அளவுக்கு இன்றைய இணையம் பன்மொழிச் சூழல் கொண்டதாய் இல்லை. தகவல்களை அறிந்துகொள்வதற்கு மொழி ஒரு கருவியாய் இருக்கிறது. ஒவ்வொரு மொழியும் உலகத்தை வெவ்வேறுவிதத்தில் காட்டத்தக்கன. இருந்தபோதும், பெரும்பாலான அறிவுசார் தளங்கள் ஆதிக்க மொழிகளில், குறிப்பாக ஆங்கிலத்தில் அதிகளவில் இருக்கின்றன. ‘இணையவெளியில் பன்மொழிச் சூழலைக் ஊக்குவிக்க பத்தாண்டுகளில் எடுத்த முயற்சி’ (2015) என்ற யுனெசுகோ அறிக்கையில் குறிப்பிட்டுள்ளதாவது: “உலகில் பேசப்படும் சுமார் 6,000 மொழிகளில், வெறும் 10 மொழியை பேசுவோர் மட்டுமே இணையத்தின் 84.3 சதவீதம் பேராக உள்ளனர். இவற்றில், ஆங்கிலமும் மாண்டரின் சீனமும் பேசுவோர் மட்டும் 52 சதவீதத்தினர் என்பது குறிப்பிடத்தக்கது.” ஒவ்வொரு ஆண்டும் அதிகளவிலான மொழிகள் அருகி, அழிந்து வருகின்றன. 1950 – 2010 ஆகிய ஆண்டுகளுக்குள் 230 மொழிகள் அழிந்திருக்கின்றன

எல்லா உள்ளடக்கத்தையும் கணக்கில் எடுத்தால் கூட, உலகின் 7% மொழிகளில் தான் ஆக்கங்கள் இருக்கின்றன. இவற்றில் சிலவே இணையத்தில் கிடைக்கின்றன. முற்காலத்தில் ஒடுக்கப்பட்டிருந்த பழங்குடியின சமூகத்தினர், அடக்குமுறைக்கு உட்பட்டிருந்த பெண்கள், நிறவெறிக்கு உட்பட்டிருந்தோர், மாற்று பாலின கருத்தியல் கொன்டோர் ஆகியோருக்கான ஆக்கங்கள் வெகு சில. பெரும்பாலானோர் இணையத்தில் தம் தாய்மொழியில் தகவல்களை தேடிப் பெற முடிவதில்லை. தம் மொழியில் கிடைக்கப்பெறாத பெரும்பாலானோருக்கு இவ்வுலகைப் பற்றிய அறிவுசார் ஆக்கங்கள் மறுக்கப்பட்டு, சமமின்மை வெளிப்படுகிறது.

நம் மொழியிலேயே இணையத்தில் ஆக்கங்களை உருவாக்குவதிலும் பகிர்வதிலும் சில சிக்கல்களை எதிர்நோக்குகிறோம். அவை:

கட்டமைப்பு வசதிக் குறைபாடு : வன்பொருள், மென்பொருள், இயங்குதளம், மரபுத்தகவு
உள்ளடக்க மேம்பாட்டுக் கருவிகளும் தொழில்நுட்பங்களும் போதிய அளவில் இல்லாமை: மொழிபெயர்ப்புக் கருவி, மின்மயமாக்கக் கருவி, சேமிப்பகம், செயற்கை நுண்ணறிவு, குரல்வழி உள்ளடக்கம்
இணையத்தில் பொருட்களை வாங்கிப் பயன்படுத்துவோரின் கருத்துக்களோ, பொருட்களைப் பற்றிய தகவலோ, இணையச் செயலிகளான செய்தியனுப்பல், வலைப்பூ போன்றவையோ தம் மொழியில் இல்லாமை
தேடுபொறிகளையும் பிற கருவிகளையும் கொன்டு வெவ்வேறு மொழிகளில் ஆக்கங்களைத் தேடிப் பழக்கம் இல்லாமை

இச்சிக்கல்களைப் புரிந்துகொள்வதன் மூலம், இணையத்தின் பன்மொழிச் சூழலுக்கான தேவைகளையும் அவற்றிற்கான குறைநிறைகளையும் சரிப்படுத்திக்கொள்ள முடியும்.

நாங்கள் யார்?: உலக மொழிகளிலான ஆக்கங்கள் இணையவெளியில் இடம்பெற உதவவும், ஊக்குவிக்கவும் மூன்று ஆய்வு நிறுவனங்கள் கைகோர்த்துள்ளோம். இதை நடைமுறைப்படுத்துவதற்கு முன், நாம் எதிர்கொள்ளும் சிக்கல்களையும் பெறக்கூடிய வாய்ப்புகளையும் நன்கு அறிந்துகொள்வது அவசியம் என உணர்ந்தோம்.

1. சென்டர் ஃபார் இன்டர்நெட் அன்ட் சொசைட்டி (the Centre for Internet and Society or CIS) என்ற தன்னார்வல நிறுவனம், இணையத்தையும், மின்மயமாக்கத் தொழில்நுட்பங்களையும் பற்றிய ஆய்வுகளை கொள்கை நோக்கிலும், கல்விசார் நோக்கிலும் செய்கிறது. உடற்குறைபாடு உடையோருக்கு மின்மயமாக்கிய உள்ளடக்கம், அறிவைப் பெறும் சூழல், அறிவுசார் சொத்துரிமை, திறந்தவெளி ஆக்கங்கள், இணையவழி ஆளுகை, தொழில்நுட்பச் சீர்திருத்தம், இணையவெளியில் தனியுரிமை, இணையவெளிப் பாதுகாப்பு போன்ற தலைப்புகளில் இந்நிறுவனம் கவனம் செலுத்துகிறது.

2. ஆக்சுபோர்டு இன்டர்நெட் இன்ஸ்டிடியூட் என்ற ஆய்வு நிறுவனம் ஆக்சுபோர்டு பல்கலைக்கழகத்தைச் சேர்ந்தது. இது இணையச் சமூகத்துக்காகவே தனித்துவமாக உருவாக்கப்பட்ட துறை.

3. ஹூஸ் நாலெட்ஜ் என்ற இயக்கம், உலகளவில் ஒடுக்கப்பட்ட சமூகங்களின் அறிவுசார் ஆக்கங்களை இணையவெளியில் கொண்டு வர முயற்சி எடுக்கிறது.

நாங்கள் மூவரும் இணைந்து, இணையத்தில் பயன்பாட்டிலுள்ள மொழிகளைப் பற்றிய ஆய்வறிக்கையை தயாரிக்கிறோம். புள்ளிவிவரங்களையும், தகவல்களையும் வெளியிட்டு, பன்மொழிச் சூழலில் எந்தளவு பின்தங்கி இருக்கிறோம் என்பதை உணர்த்த உள்ளோம். இணையவெளியில் ஆக்கங்களை வெளியிட எங்களால் முடிந்த சில வாய்ப்புகளையும் வழங்க உள்ளோம்.

உங்கள் உதவி எங்களுக்கு தேவைப்படுவதன் காரணம்: இத்தகைய சிக்கல்களை எதிர்நோக்கி வருவோரின் அனுபவங்களையும், அவர்கள் முயன்ற தீர்வுகளையும் பற்றி அறிந்துகொள்வதே இவ்வாய்வின் நோக்கம்.

நீங்கள்,

ஒடுக்கப்பட்ட சமூகத்தைச் சேர்ந்தவராக உணர்ந்தாலோ, உங்கள் சமூகத்தின் அறிவுசார் உள்ளடக்கங்கள் இணையவெளியில் கிடைப்பதில்லை என்று கருதினாலோ, உங்கள் மொழி எழுத்துவடிவங்கள் அணுகவும், படிக்கவும் ஏற்றவகையில் கணினிமயமாக்கப்படவில்லை என்று உணர்ந்தாலோ,
தொழில்நுட்பராக இருந்து, ஆதிக்கத்துக்கு உட்பட்டோரின் மொழிகளுக்காக விசைப்பலகைகள் செய்பவராக இருந்தாலோ,
மொழியியலாளராக இருந்து, பல்வேறு சமூகங்களை ஒருங்கிணைத்து, தொழில்நுட்பத்தை அவர்களுக்கு புரியும் வகையிலும், அணுகும் வகையிலும் கிடைக்கச் செய்தாலோ,
… உங்களைத் தான் தேடிக் கொன்டிருக்கிறோம்!

உங்கள் இணையவெளி அனுபவங்களை எங்களுக்கு தெரிவிப்பதன் மூலம், ஒவ்வொரு மொழிச் சமூகத்தின் நிலையையும் நாங்கள் அறிந்துகொள்ள உதவியாக இருக்கும். அத்துடன், எத்தகைய வாய்ப்புகளை ஏற்படுத்தித் தரலாம் என்றும் நாங்கள் சிந்திக்க உதவியாய் இருக்கும்.

உங்களிடம் நாங்கள் கேட்க விரும்பும் சில கேள்விகள்:

நீங்களும், உங்கள் மொழிச் சமூகத்தினரும் இணையவெளியில் உங்கள் மொழியை எப்படி பயன்படுத்துகிறீர்கள்?
இன்றைய நிலையில், இணையவெளியில் உங்கள் மொழியைக் கொண்டு செய்ய முடியாதது இருப்பின், அதற்கு என்ன செய்ய விரும்புவீர்கள்?
இணையவெளியில் உங்கள் மொழியில் என்னென்ன ஆக்கங்கள் இருக்கின்றன, எவை இல்லை? (எடுத்துக்காட்டாக, செய்திகள், சமுக வலைத்தளம், கல்விசார் உள்ளடக்கம், அரசுசார் உள்ளடக்கம், மனமகிழ் வீடியோக்கள், இணையவழி கற்றல், போன்றவை)
உங்கள் மொழியில் ஆக்கங்களை படைப்பதற்கு எந்த தளத்தை நாடுவீர்கள், எந்த தொழில்நுட்பத்தை பயன்படுத்துவீர்கள்? (எ.கா : ஒளி, ஒலி, உரை, உரைநடை ஒழுங்கமைவு, பிழைத்திருத்திக் கருவி போன்றவை)
உங்கள் மொழியில் எழுதுவதற்கோ, பகிர்வதற்கோ முயலும் போது என்னென்ன மாதிரியான சிக்கல்களை இணையவெளியில் சந்திக்கிறீர்கள்? (எ.கா: அணுக்கம் இன்மை, கருவியில் எழுத்துரு ஆதரவின்மை, பிழை திருத்த கருவி இன்மை)

ஆய்வேடு சமர்ப்பித்தல்:

மேற்கண்ட கேள்விகளுக்கு உங்கள் சமூகத்தினரிடமும், உங்களிடமும் அனுபவம் மூலம் விடை கிடைத்திருக்கும் என நம்புகிறோம். அவற்றைப் பற்றி தெரிந்து கொள்ள விரும்புகிறோம்!

கட்டுரையாகவோ, கலைப்படைப்பாகவோ, பதிவு செய்யப்பட்ட ஆவணமாகவோ, வேறு வடிவிலோ உங்கள் படைப்புகள் இருக்கலாம். நீங்கள் விரும்பினால் உங்களை பேட்டி காணவும் தயாராக இருக்கிறோம். உங்கள் படைப்புகள் எந்த மொழியில் இருந்தாலும் ஏற்போம். எங்களிடமுள்ள பன்மொழிச் சமூகத்திடம் உங்கள் படைப்புகளை கொடுத்து அவற்றை சீராய்வு செய்யச் சொல்வோம்.

உங்களுக்கு பங்கேற்க விருப்பமா? raw@cis-india.org என்ற மின்னஞ்சல் முகவரிக்கு, செப்டம்பர் இரன்டாம் தேதிக்கு முன்னர் அனுப்புக. 300 சொற்களுக்கு மிகாமல், கீழ்க்காணும் விவரங்களைக்

உங்கள் பெயர்
இருப்பிடம் – பிறந்த நாடும், தற்போது வாழும் நாடும்
உங்கள் மொழி(கள்)
உங்கள் சமூகத்தினரைப் பற்றிய தகவல் (அ) நீங்கள் விரும்பும் சமூகத்தினரைப் பற்றிய தகவல்
எந்தெந்த கேள்விகளுக்கு பதிலளிக்க விரும்புகிறீர்கள், ஏன்
உங்கள் படைப்பு எந்த வடிவில் உள்ளது
உங்கள் பங்களிப்பை மேம்படுத்தல் நாங்கள் ஏதும் செய்ய வேண்டுமா

காலகட்டம்:

2 செப்டம்பர், 2019: உங்கள் படைப்புகள் எங்களை வந்தடைய வேண்டிய கடைசி நாள்
1 நவம்பர், 2019: தேர்ந்தெடுக்கப்பட்ட படைப்பாளர்களிடம் விவரம் தெரிவிக்கப்படும் நாள்
1 திசம்பர், 2019: முதற்கட்ட பங்களிப்பு நடைபெறும். பங்களிப்பை ஜனவரி மாத மத்தியில் முடிக்க முயற்சி செய்வோம்.

தேர்ந்தெடுக்கப்பட்ட படைப்பாளிகளுக்கு 500 அமெரிக்க டாலர்கள் ஊக்கத்தொகையாக வழங்கப்படும். நாங்கள் தயாரிக்கும் அறிக்கையில் அவர்களின் படைப்பு வெளியிடப்படும்.

For more details visit https://cis-india.org/raw/stil-2020-call

Call for Applications: 'Maps for Making Change' - Using Geographical Mapping Techniques to Support Struggles for Social Justice in India

anja — 2015-10-05T15:04:12Z

Deadline: 20 November 2009. Maps for Making Change is a two-month project specifically designed for activists and supporters of social movements and campaigns in India. It provides participants with an exciting opportunity to explore how a range of digital mapping techniques can be used to support struggles for social justice. It also allows you to immediately develop and implement in practice a concrete mapping project relevant to your campaign or movement, with full technical support. Interested in joining us? Send in your application by 20 November 2009.

Background

Most of us think of maps as representations of territory. But have you ever wondered why bastis, slums, unauthorised colonies and monuments of minorities and poor people rarely are given prominence on maps – or at times are even absent altogether? All too often only seats of power, such as big hospitals, the colonies of the rich and diplomatic missions, receive detailed mention. This is because maps simultaneously also function as representations of relations of power and control: which places, communities, historical monuments, townships, colonies and roads are highlighted on a map reflects the power and control that various communities and classes possess or lack. In modern times, this is particularly obvious in planning processes, which incorporate maps as crucial tools in villages and cities alike. To challenge the practice of privileging the powerful on maps, and to create maps from the margins and of margins, therefore has emerged as an important aspect as well as a tool of our fights against injustice in society.

Maps for Making Change

Today, with the emergence of new technologies such as GPS and the Internet, mapping techniques have advanced beyond the confines of professional cartographers and can be mobilised and used to fight for social justice by anyone with an interest in maps. Are you someone concerned with the state of social justice in the country today? Are you working closely, as an activist or a supporter, with a campaign or social movement? Are you interested in exploring how digital geographical mapping techniques might help facilitate or support your advocacy and awareness raising campaigns and understanding of the power relations in society? Perhaps you already have some ideas on how maps can fit into your work, but you require technical support to put these into practice? Then this is for you.

Maps for Making Change is a two-month project that will provide you with the opportunity to explore how mapping can be used to support your campaigns, struggles and movements to fight against injustice. It is jointly organised by the Centre for Internet and Society (Bangalore) and the Tactical Technology Collective (Bangalore and London), and brings together activists and technologists. Over the course of the project, participants will:

explore and share ideas about the possible uses of geographical maps within the context of campaigns and movements in India;
try out a range of mapping tools and get training and support in the creation and use of maps;

develop and implement your own mapping project, involving the creation and use as well as dissemination of maps, relevant to your campaign's or movement's advocacy and goals.

Format

Maps for Making Change will take the form of three workshops, with time in between each for participants to work on a mapping project of their choice. The first workshop will take place in Delhi on 3 December, and will be an introductory event, where tools and tactics will be explored and discussed and participants can determine the nature of the information they need to collect to implement their own mapping project. The second workshop will take place over 3 days during the first week of January (exact dates and location to be decided), and will involve actual work on mapping projects, using data and other resources collected by participants in the intervening time. The third workshop will be a two-day event during the first week of February (exact dates and location to be decided), and will be the time for participants to provide overall feedback, as well as to do the final touches on the projects and launch them. Not only during the workshops, but throughout the two-month project period, and at every stage of the development of your project plan, technical support will be available to help participants make your ideas a reality.

The organisers will cover travel and accommodation expenses of those who are selected to participate in the project. There is no participation fee. By applying, applicants commit themselves, however, to devoting the necessary time to this project. Where relevant, an organisational commitment to allow you to do this would also be required.

Who should apply?

This is an event for activists and supporters of movements and campaigns based in India. Preference will be given to applicants that intend to use the project directly for their work within a campaign or movement. Applications are welcomed from individuals, but also from groups of people who are working within the same campaign or movement and who would like to develop and implement a mapping project together. Those who have been centrally involved in designing and implementing communication strategies of campaigns and movements are particularly encouraged to apply, but such a role is not at all a prerequisite to be part of Maps for Making Change. Participants from appropriate backgrounds who simply want to explore the technology and its uses without immediately implementing it will be welcome in so far as space allows.

We would like to also encourage applications from students who are involved with campaigns or movements and who would like to learn these skills so as to use them in their advocacy efforts. Students will be provided with special assistance during the programme.

All participants should have some familiarity with computer use. While more advanced technology skills are useful, they are not essential: technology support will be provided as required for all participants to ensure that everyone completes their own mapping project.

Regretfully, we will be able to accommodate translation only from Hindi to English and vice versa, so applicants will need to be comfortable with either of these languages.

How to apply

Please answer the questions below in Hindi or in English. You do not need to write long responses (up to 300 words max), but please provide us with enough information to understand your involvement in and commitment to campaigns or movements for social justice, as well as your skills and interest. We also would like to know why you want to be part of the Maps for Making Change project and what are some of the contributions (of whatever kind) you could make to it.

You can send your answers by email to maps4change@cis-india.org, or by post to:

Maps for Making Change

c/o Centre for Internet and Society

No. D2, 3rd Floor, Sheriff Chambers

14, Cunningham Road

Bangalore 560052

The last day for applications is 20 November 2009. Early applications will make us very happy though! :)

Application Questions:

Please provide answers to all the following questions.

1) Basic personal information:

Name:
Gender:
Date of birth:
Nationality:
Affiliation/organisation:
E-mail address (if available):
Telephone and emergency contact number(s):
Preferred language of communication:
Veg/non veg:
Anything else we should know about you (allergies, medical condition, special needs):

Are you applying individually or as part of a team? If as part of a team, please provide the names of the other team members here;

2) Where are you from, where do you live now, and what is your current movement/organisational affiliation (movement/organisation you work with, its mission, position you have within it, is your organisation a non-profit, etc.)?

3) What is your wider experience of working with campaigns or movements for social justice? What kinds of initiatives have you been involved in? What kind of responsibilities have you taken up within these?

4) Have you been involved with any technology projects for non-profit organisations or campaigns or movements for social change? If so please briefly explain your experience (what worked, what didn't, what did you like, what not, etc?) and your role within the project. If you haven't been involved with such a project, please explain why you are interested in exploring the use of technology for social change.

5) Why are you interested in joining Maps for Making Change in particular? How can you and your movement/organisation benefit from your participation?

6) Do you already have an idea in mind that involves using maps for social change and that you would like to develop into a project that can support the work of the campaign or movement that you are involved with? If so, please explain.

7) To help us better understand the kind of technical support we will need to provide during Maps for Making Change, please describe your current technical expertise and ability.

8) All participants are encouraged to teach as well as to learn. What kind of contribution to the group's learning do you think you could make?

If you require more information about the project or about the application process, please email us at maps4change@cis-india.org, or call us at 080 4092 6283.

Looking forward to hearing from you!

The Maps for Making Change Team

For more details visit https://cis-india.org/advocacy/other-advocacy/maps-for-making-change

Buying into the Aakash Dream - A Tablet’s Tale of Mass Education

sumandro — 2016-04-25T08:04:28Z

The low-cost Aakash tablet and its previous iterations in India have gone through several phases of technological changes and ideological experiments. Did the government prioritise familiarity and literacy about personal technological devices over the promise of quality mass education generated by low-cost devices? This article by Sumandro Chattapadhyay and Jahnavi Phalkey (India Institute, King's College London) was published by EPW in the Web Exclusive section. Here is the unabridged version of the article.

Originally published by Economic and Political Weekly on April 23, 2016. Below is the unabridged version.

This research note is based on a project conducted as part of the Max Weber Foundation’s Transnational Research Group on "Poverty and Education in India," and draws from a paper recently published by the authors in History and Technology.

Introduction

The Aakash tablet, hailed as the vanguard of India's “tablet revolution,” was unveiled at the United Nations. It was to showcase India's technological prowess but was quickly lamented as a failed “dream,” and as India's “object lesson” in how not to do technological innovation. The so-called failure of the device became a metonym for the government that backed it, and for the technology establishment of the country. While our longer paper [1] questions this notion of “failure,” in this note we wish to highlight the role played by the discourse and experiments in technologies of mass education in creating the practical context and the market conditions for low-cost tablets in India.

A 2011 report by the Ministry of Human Resource Development (MHRD) claimed that although the initiation of the Aakash tablet project met with “skepticism and scorn,” over time it not only developed an affordable device aimed at students in India, but has produced an entirely new market niche of sub-100 USD tablets [2]. This ambitious statement appears to be vindicated by a recent report by IDC, an economic intelligence company, on the tablet market in India. The report notes that the market has grown in the previous year at an annual rate of 8.2%. More importantly, the two companies leading in market share are DataWind (20.7%) and Samsung (15.8%) [3]. Incidentally, after the first quarter of 2014, Samsung had the largest (22.5%) and DataWind the fourth largest (6.8%) share [4]. What is noteworthy here is not the rise of DataWind as the leading seller of tablets alone, but that it is MHRD that heralded this creation of a market niche in India for affordable tablets.

Broadcasting Education: Satellite to Internet

On May 30, 1974, American National Aeronautics and Space Agency (NASA) launched an ATS-6 satellite that formed the central infrastructural component of the Satellite Instructional Television Experiment (SITE), one of the early initiatives to harness communication technology for primary and adult education. The SITE project involved broadcasting educational and informational audio-visual content, produced by All India Radio and Television, directly to televisions across 2400 selected villages located in Andhra Pradesh, Bihar, Karnataka, Madhya Pradesh, Orissa, and Rajasthan. Operating from August 01, 1975 to July 31, 1976, the Experiment was led by Indian Space Research Organization (ISRO), and was supported by UNESCO, UNDP, UNCF, and International Telecommunication Union [5].

The objective of the SITE project was inspired directly by the importance given to skill-development oriented higher education and adult education in the report of the first Education Commission (1964–1966). However, as Asif Siddiqi notes in a recent publication, the project performed a crucial task of establishing the Indian space research programme through a direct alliance with NASA, which held special geopolitical significance given the Chinese nuclear tests of 1964 [6].

This experiment paved the way for development of INSAT, the first Indian satellite. The entanglement of the Indian space programme with the idea of national-level technological infrastructure for education has continued since. The EDUSAT, launched in 2004, was a collaborative project between ISRO and MHRD to drive satellite-based education across disadvantaged and remote regions of the country. In an audit report in 2013, however, the Department of Space declared that the project has failed, and highlighted three lacks in particular: network connectivity, content generation, and management structure [7].

The earliest initiatives in India to put computers in schools, supplementing and supplanting the television screens, began in the 1980s. These efforts pre-dated extensive terrestrial communication fiber networks and relied almost completely upon the success of the Indian space programme. The UGC Countrywide Classroom, Computer Literacy and Studies in Schools, and Computer Literacy and Awareness Programme are the key examples from this time. The revised Programme of Action of the National Policy on Education (1986) reiterated the need for increased attention to upgrading education technology infrastructure, as well as the development of electronic content for the same. This led to the initiation of the ICT@Schools scheme beginning with the eighth Five Year Plan (1993-1998). Even after twenty years of the introduction of computers in schools across India, a 2006 report on education technology by the National Council of Educational Research and Training (NCERT) noted that computer-based teaching and learning in an actual classroom setting remains more of a 'spectator sport' [8].

With the advent of the internet, the MHRD started experimenting with internet-based delivery of distance education from 2003, beginning with the National Programme on Technology Enhanced Learning (NPTEL). It did so alongside satellite-based distribution of educational content. NPTEL involved five Indian Institutes of Technology (Bombay, Delhi, Kanpur, Kharagpur, and Madras) developing openly available course materials for more than one hundred undergraduate courses in five engineering subjects, as well as courses in basic science. These course materials were later made part of the online learning portal called 'Sakshat,' which eventually became one of the pillars of the National Mission on Education through Information and Communication Technologies (NMEICT), initiated during the 11th Five Year Plan (2007–2012). This portal marked the completion of a conceptual and technological shift from the satellite-based models of delivery of educational content, to an internet-based one.

Making and Un-making of the Aakash Tablet

With NMEICT, large-scale education technology initiatives of the Indian state moved away from the earlier emphasis on primary education and school-oriented computer literacy, to that on higher education and aids for self-learning. The plan for an affordable tablet computer was announced in mid-2010 as part of this Mission. This “low-cost access-cum-computing device” was aimed at bypassing the institutional, bureaucratic, and infrastructural barriers to access to quality higher education. It’s main audience were students in disadvantaged regions and non-elite institutions, as well as self-learners. The actualisation the device, however, were continuously delayed and blocked by conflicts between the governmental and non-governmental actors, strong skepticism from the media, and several changes in the state's approach to the project.

The first approach to the project was an international company that approached the MHRD in 2006, with a proposal to sell educational laptops for school students at 100 USD each. N.K. Sinha, then Mission Director of NMEICT, argued against the purchase. The MHRD saw this as an opportunity for developing an indigenous low-cost computer, and initiated a competition among the IITs to come up with a prototype for this device, which was won by the IIT Kanpur team led by Prof. Prem Kumar Kalra, then Professor and Head of the Department of Electrical Engineering. The first publicly exhibited (2010) prototype of the device was the one developed in IIT Kanpur, which was priced initially at 35 USD.

The MHRD, however, soon decided to buy the device from a commercial manufacturer. The responsibility of procurement and testing went to IIT Rajasthan, under the leadership of Prof. Kalra who joined the newly established institution as its first Director. After the contract with HCL Infosystems was called off in January 2011, DataWind, a Canada and UK based company specialising in internet-access devices, won the new tender to produce the first version of the device. On 5 October 2011, the first version of tablet was launched, priced at Rs 2,500, and co-branded as Aakash and Ubislate: respectively for those bought and redistributed at a subsidised rate by MHRD, and those sold commercially by DataWind [9].

An early controversy about the tablet, apart from its technical capabilities, was around the claim that they were produced and assembled in China. DataWind rejected the allegations and claimed that all the devices were assembled by Quad Electronics in its factory in Secunderabad, (then Andhra Pradesh). Within a year, however, DataWind got involved in serious conflict with IIT Rajasthan on one hand, and Quad Electronics on the other. The MHRD intervened again to change the approach by bringing in IIT Bombay (March 2012) as the new procuring and testing agency, thus removing IIT Rajasthan from the project. DataWind also found a new partner in VMC Systems, who started assembling the “kits” imported from China in its establishments in Amritsar and Delhi.

With M. M. Pallam Raju becoming the Minister of Human Resource Development in late 2012 by succeeding Kapil Sibal, one might say, the Aakash project gradually moved to what we know as its final form. At first, it was suggested that the state should entirely move out of the business of providing low-cost tablets as there is already a vibrant market. Later on, and with thought leadership from Prof. Rajat Moona, Director General of the Centre for Development of Advanced Computing, and others, it was decided that “Aakash” would become a brand name available for commercial manufacturers of affordable tablets that satisfy a minimum set of technical specifications [10]. The first draft of the specifications list was published in June 2013. The tendering process, however, got delayed, and eventually came to a near-permanent pause with the General Elections in 2014.

As of November 2015, the MHRD has again shown interest in the idea of a state-subsidised tablet computer for education. The tablet was now called Udaan, and aimed at girl students at the higher secondary level, priced at Rs. 10,000 (against Rs. 2,500 of Aakash), and distributed only to 1,000 students.

Government Dream and Device Desire

In an interview in late 2013, Kapil Sibal (then Union Minister of Communication and Information Technology, former Union Minister of Human Resource Development) shared that "[the] Aakash tablet was [his] dream but it was not fulfilled" [11]. Sibal, undoubtedly the key political driver of the project, in his admission to failure, raises deep concerns about the present state and the future of the technological infrastructure - and the imagination - for mass education in the country.

Tracing the transition of these technologies from SITE to Aakash, we continously find it difficult to delineate the state’s transforming and transformative agenda of mass education from that of building technological capability. At times, though, we wondered if the agenda for mass education did not become one that served the purpose of generating, for lack of a better phrase, a certain familiarity and literacy about personal technological devices among the population. The motivations and goals that informed these mammoth projects become more and more difficult to decipher when we look at the relatively poor attention given to the production of content. Careful monitoring and documentation of how such content is being received and utilised by the actual learners and their educators was not prioritised; and whenever undertaken, such exercises revealed the deep lack of pedagogic concerns at the heart of these education technology programmes.

Alongside the overwhelming narrative of failure, however, we cannot ignore the remarkable, but quiet, success of the project in normalising and framing the tablet computer as familiar, and almost essential, object for personal learning and development. Apart from presenting the tablet computer as an everyday media object, almost similar to the way television entered the households, the NMEICT and the Aakash project played a crucial role in normalising the notion of online self-learning, and thus that of the online, in the Indian public imagination. In an insightful comment, Suneet Singh Tuli, CEO of DataWind, remarked that the Aakash tablet was not an “iPad for the poor”, it was the “the computer and Internet of the masses” – it was not selling a demo version of the real thing, it was shaping the very imagination [12].

These stories, together, conspire to make us wonder if all this eventually amounts to create desires for devices; and that the educational and developmental rhetoric helped frame electronic devices as everyday and household objects. The consequences, as we see, cannot exactly be called unintended.

References

[1] Phalkey, Jahnavi and Sumandro Chattapadhyay. "The Aakash Tablet and Technological Imaginaries of Mass Education in Contemporary India." History and Technology, Vol. 31, No. 4, 2015. http://www.tandfonline.com/doi/abs/10.1080/07341512.2015.1136142.

[2] Ministry of Human Resource Development, Government of India. The History of Aakash Low Cost Access cum Computing Device. Sakshat, October 05, 2011. http://archive.sakshat.ac.in/pdf/Final_Note_Aakash.pdf.

[3] International Data Corporation. "India Tablet Market Posts 8.2 percentage Annual Growth in 2015." March 21 (2016). http://www.idc.com/getdoc.jsp?containerId=prAP41123816.

[4] Press Trust of India. "Tablet Market in India Shrank 32 Percent in Q1 2014 on YoY Basis: IDC." Gadgets 360, NDTV. May 28, 2014. http://gadgets.ndtv.com/tablets/news/tablet-market-in-india-shrank-32-percent-in-q1-2014-on-yoy-basis-idc-532253.

[5] Chander, Romesh, and Kiran Karnik. Planning for Satellite Broadcasting: The Indian Instructional Television Experiment. Paris: The Unesco Press, 1976.

[6] Siddiqi, Asif. "Making Space for the Nation: Satellite Television, Indian Scientific Elites, and the Cold War." Comparative Studies of South Asia, Africa and the Middle East, Vol. 35, No. 1, 2015: 35–49./p>

[7] Department of Space. Comptroller and Auditor General of India, Government of India. Report No. 22 of 2013 - Compliance Audit on Union Government (Scientific and Environmental Ministries/ Departments). New Delhi: Government of India, 2013: 23–53.

[8] National Council of Educational Research and Training. Position Paper of National Focus Group on Educational Technology. Government of India, New Delhi, 2006, 6.

[9] Press Information Bureau, Government of India. 2011. “Shri Kapil Sibal Launches ‘Aakash’, Low Cost Access Device.” Press Information Bureau, October 05. http://pib.nic.in/newsite/PrintRelease.aspx?relid=76476.

[10] Agarwal, Surabhi. 2013. “Govt Plans to License ‘Brand Aakash.’” Business Standard, June 19. http://www.businessstandard.com/article/technology/govtplanstolicensebrandaakash 113061800902_1.html.

[11] Press Trust of India. "Kapil Sibal: Aakash Tablet is My Unfulfilled Dream." Financial Express, December 24, 2013. http://www.financialexpress.com/news/kapilsibalaakashtabletismyunfulfilleddream/1211284/0.

[12] Kurup, Saira. 2011. “We Want to Target the Billion Indians who are Cut off.” Times of India, October 09. http://timesofindia.indiatimes.com/home/stoi/deepfocus/WewanttotargetthebillionIndianswhoarecutoff/articleshow/10284832.cms.

For more details visit https://cis-india.org/raw/buying-into-the-aakash-dream

Brindaalakshmi.K - Gendering of Development Data in India: Beyond the Binary

Brindaalakshmi.K — 2020-06-30T10:26:40Z

This report by Brindaalakshmi.K seeks to understand the gendering of development data in India: collection of data and issuance of government (foundational and functional) identity documents to persons identifying outside the cis/binary genders of female and male, and the data misrepresentations, barriers to accessing public and private services, and informational exclusions that still remain. Sumandro Chattapadhyay edited the report and Puthiya Purayil Sneha offered additional editorial support. This work was undertaken as part of the Big Data for Development network supported by International Development Research Centre (IDRC), Canada.

Part 1 - Introduction, Research Method, and Summary of Findings: Download (PDF)

Part 2 - Legal Rights and Enumeration Process: Download (PDF)

Part 3 - Identity Documents and Access to Welfare: Download (PDF)

Part 4 - Digital Services and Data Challenges: Download (PDF)

India has been under a national lockdown due to the global outbreak of the COVID-19 pandemic since late March 2020. Although transgender persons or individuals who do not identify with the gender of their assigned sex at birth, fall into the eligibility category for the relief measures announced by the State, the implementation of the relief measures has seen to be inefficient in different states [1] of the country [2]. Many transgender persons still do not have proper identification documents in their preferred name and gender that can help them with claiming any welfare that is available [3].

Historically, the situation of transgender persons in India has been so, even prior to the present pandemic. A qualitative research study titled Gendering of Development Data in India: Beyond the Binary was undertaken during October 2018 - December 2019, to understand the gendering of development data in India, collection of data and issuance of government (foundational and functional) identity documents to persons identifying outside the cis/binary genders of female and male, and the data misrepresentations, barriers to accessing public and private services, and informational exclusions that still remain.

The interviews for this study were conducted in late 2018 and this report was completed in the beginning of 2020, after India went through an extended national debate on and finally enactment of the Transgender Persons (Protection of Rights) Act during 2019. Three key observations from this study are presented in this blog post. Although these observations were made prior to the release of the draft rules of the new law, it is important to note that the law along with the draft rules in its present version will likely aggrevate the data and social exclusions faced by the transgender community in India.

Observation 1: The need for data has sidestepped the state’s responsibility to address the human rights of its people

The present global development agenda is to leave no one behind [4]. The effort to leave no one behind has shifted the focus of the state towards collecting data on different population groups. The design of and access to welfare programmes relies heavily on the availability of data. The impact of these programmes are again measured and understood as reflected by data. This shift in focus to data has led to further exclusion of already disenfranchised groups including the transgender community [5]. The problem with this lies in the framing of the development discourse as one that demands data as the prerequisite to access welfare benefits.

However, there are significant issues with the data on transgender persons that has been fed into different national and state-level databases, beginning with the census of 2011. For the first time, census of 2011 attempted to enumerate transgender persons. However, the enumeration of transgender persons for the census of 2011 has been severely criticised by the transgender community due to lack of

Clear distinction between sex and gender in the census data collection process,
Community consultation in designing the enumeration process, and
Inclusion of all transgender identities, among others.

However, this flawed data set is being used as the primary data for fund allocation across different states for transgender people’s inclusion, note respondents. Further, any person identifying outside the gender of their assigned sex at birth faces the additional burden of proving their gender identity to access any welfare benefit. However, cisgendered men or women are never asked to prove their gender identity. The need for data from a marginalised population group without addressing the structural problems has only led to further exclusion of this already invisible group of individuals, note respondents. Further, the Transgender Persons (Protection of Rights) Act, 2019 was passed despite the severe criticisms from the transgender community, human rights activist groups [6] and even opposition political parties [7] in India for several reasons [8].

Observation 2: Replication of existing offline challenges by digital systems in multiple data sources, continues to keep transgender persons excluded

Digitisation was supposed to remove existing offline challenges and enable more people centric systems [9]. However, digital systems seem to have replicated the existing offline challenges. In several cases, digitisation has added to the complexities involved.

The replication of challenges begins with the assumption that digital processes are the best way to collect data on transgender persons. Both level of literacy and digital literacy are low among transgender persons in India. According to a report by the National Human Rights Commission [10], nearly 50% of transgender persons have studied less than Class X. This has a significant effect on their access to different rights.

Access to mobile phones is assumed to bridge this access gap to online systems and services. However, observations from different respondents suggest otherwise. Additionally, due to their gender identity, transgender individuals face different set of challenges in procuring valid identification documents required to enter data systems, note respondents. This includes but not limited to:

Lack of standardised online or offline processes to aid in changing their documents and vary within each state in different documents.
Procuring any identification document in preferred name and gender requires existing identification documents in given name and assigned gender, in both online and offline processes. However, due to the stigma with their gender identity, transgender persons often run away from home with no identification document in their assigned name and gender.
With or without an existing ID document, individuals have to go through a tedious offline legal process to change their name and gender on different documents.
Information on such processes, digital or otherwise are usually available only to individuals who are educated or associated with a non-profit organisation working with the community. The challenges are higher for individuals with neither.

Observation 3: Private big data is not good enough as an alternative source of evidence for designing welfare services for transgender persons

Globally, public private partnerships for big data are being pushed through different initiatives like Data Collaboratives [11] and UN Global Pulse [12], among others. These private partnerships are being seen as key to using big data for official statistics, which can then aid in making welfare decisions [13]. However, the respondents note that the different private big data sources are not good enough to make welfare decisions for various reasons including but not limited to:

Dependency on government documents: Access to any private service system like banking, healthcare, housing or education by any individual requires verification using some proof of identity. The discrimination and challenges in procuring government issued identification documents impacts the ability of transgender persons to enter private data systems. This in turn impacts their access to services.
Misrepresentation in data: The dependency of private services on government issued documents / government recorded data, and hierarchy among such documents/data and the continued misrepresentation of transgender people, impacts the big data generated by private service providers. Due to the stigma faced, many transgender persons avoid using public healthcare systems for other medical conditions. The heavy dependency on private health care and lower usage of public health systems, results in insufficient big data on transgender persons, created by both public and private medical care and hence cannot be used to design health related welfare services.
Social media data issues: Different websites and apps also use social media login as the ID verification mechanism. Since not all transgender persons are out to their family and friends about their gender identity, they often tend to have multiple social media accounts with different names and gender to protect their identity. When open about their gender identity, harassment and bullying of transgender persons with violent threats or sexually lucid remarks are quite common on social media platforms. Online privacy therefore continues to be a serious concern for them. Disclosing their transgender status also enables the system to predict user patterns of a vulnerable group with potential for abuse, note respondents.

In conclusion, the present global pandemic has further amplified the inherent flaws in the present data-driven welfare system in the country and its impacts on a marginalised population group like transgender persons in the country. Globally, gender in development data is seen in binary genders of male and female, leaving behind transgender individuals or those who do not identify with the gender of their assigned sex at birth. So the dominant binary gender data conversation is in fact leaving people behind. With the regressive Transgender Persons (Protection of Rights) Act of 2019 and its rules, this inadequacy in the global development agenda related to gender equality is felt at an amplified scale.

Building on the work of Dr. Usha Ramanathan, a renowned human rights activist, I say that data collection and monitoring systems that tag, track, and profile transgender persons placing them under surveillance, have consequences beyond the denial of services, and enter into the arena of criminalising for being beyond the binary [14]. The vulnerabilities of their gender identity exacerbates the threat to freedom. With their freedom threatened, expecting people to be forthcoming about self-identifying themselves in their preferred name and gender, so as to ensure that they are counted in data-driven development interventions and can thus access their constitutionally guaranteed rights, goes against the very idea of sustainable development and human rights.

References

[1] Kumar. V (2020, May 13). In Jharkhand, a Mockery of 'Right to Food' as Lockdown Relief Measures Fail to Deliver. The Wire. Retrieved from: https://thewire.in/food/lockdown-jharkhand-hunger-deaths-corruption-food

[2] Manoj. C.K. (2020, April 24). COVID-19: Thousands pushed to starvation due to faulty biometric system in Bihar. DownToEarth. Retrieved from: https://www.downtoearth.org.in/news/food/covid-19-thousands-pushed-to-starvation-due-to-faulty-biometric-system-in-bihar-70681

[3] G. Ram Mohan. (2020, May 01). Eviction Fear Heightens as Lockdown Signals Loss of Livelihood for Transgender People. The Wire. Retrieved from: https://thewire.in/rights/transgender-people-lockdown-coronavirus

[4] UN Statistics (2016). The Sustainable Development Goals Report 2016. United Nations Statistics. Retrieved from: https://unstats.un.org/sdgs/report/2016/leaving-no-one-behind

[5] Chakrabarti. A (2020, April 25). Visibly Invisible: The Plight Of Transgender Community Due To India's COVID-19 Lockdown. Outlook. Retrieved from: https://www.outlookindia.com/website/story/opinion-visibly-invisible-the-plight-of-transgender-community-due-to-indias-covid-19-lockdown/351468

[6] Knight Kyle. (2019, December 05). India’s Transgender Rights Law Isn’t Worth Celebrating. Human Rights Watch. Retrieved from: https://www.hrw.org/news/2019/12/06/indias-transgender-rights-law-isnt-worth-celebrating

[7] Dharmadhikari Sanyukta. (2019). Trans Bill 2019 passed in Lok Sabha: Why the trans community in India is rejecting it. The News Minute. August 05. Retrieved from: https://www.thenewsminute.com/article/trans-bill-2019-passed-lok-sabha-why-trans-community-india-rejecting-it-106695

[8] Editorial. (2018, December 20). Rights, revised: on the Transgender Persons Bill, 2018. The Hindu. Retrieved from: https://www.thehindu.com/opinion/editorial/rights-revised/article25783926.ece

[9] Ministry of Electronics and Information Technology, Government of India. (2018). National e-Governance Plan. Retrieved from: https://meity.gov.in/divisions/national-e-governance-plan

[10] Kerala Development Society. (2017, February). Study on Human Rights of Transgender as a Third Gender. Retrieved from: https://nhrc.nic.in/sites/default/files/Study_HR_transgender_03082018.pdf

[11] Verhulst, S. G., Young, A., Winowatan, M., & Zahuranec, A. J. (2019, October). Leveraging Private Data for Public Good: A Descriptive Analysis and Typology of Existing Practices. GovLab, Tandon School of Engineering, New York University. Retrieved from: https://datacollaboratives.org/static/files/existing-practices-report.pdf

[12] Kirkpatrick, R., & Vacarelu, F. (2018, December). A Decade of Leveraging Big Data for Sustainable Development. UN Chronicle, Vol. LV, Nos. 3 & 4. Retrieved from: https://unchronicle.un.org/article/decade-leveraging-big-data-sustainable-development

[13] See [11].

[14] Ramanathan. U. (2014, May 02). Biometrics Use for Social Protection Programmes in India Risk Violating Human Rights of the Poor. UNRISD. Retrieved from: http://www.unrisd.org/sp-hr-ramanathan

For more details visit https://cis-india.org/raw/brindaalakshmi-k-gendering-development-data-india

Bridging the Information Divide - Political Quotient

denisse — 2015-10-24T14:28:06Z

On this post, we will unpack 'information poverty'- a problem lying at the very foundation of the crises that inspired this project and a barrier impacting political action. We interview Surabhi HR, the founder director of the political consulting firm Political Quotient, an initiative that seeks to change how youth interacts with politics in India

CHANGE-MAKER: Surabhi H R

ORGANIZATION: Political Quotient

METHOD OF CHANGE: Building an information service for citizen grievances, designed to keep elected representatives accountable for what happens in their constituency.

STRATEGY OF CHANGE: Building a new breed of politically conscious youth in India through technology and an interdisciplinary approach to change.

The deeper we delve into this project, the more the ‘information question’ rises to the surface as the decisive factor shaping political participation in democracies. Most of the initiatives we have learned about are focused on providing spaces, resources and opportunities to enable voices, participation and richer exchanges of information and knowledge. Yet, framing these as ‘empowering’ overlooks citizens who are trapped in an information gap or suffocated by an information overflow. People who find themselves in either side of the spectrum, are for the most part discouraged from engaging with this information, participating in public discussions (Jaeger, 2005), and do not have the same political opportunities as people with wider and freer access to information.

As we continue to explore how youth is redefining civic action in digital and information societies, we must thoroughly understand the different ways in which information barriers are affecting political action. On this post, we will go over a short glossary of terms that will help us understand information poverty better- a problem lying at the very foundation of the crises that inspired this project. These terms will be somewhat similar to each other, but will be unpacked from three different points of view, describing the implications of information poverty for social justice, technology disparity and democracy. The glossary will be coupled by our conversation with Surabhi HR, the founder director of the political consulting firm Political Quotient, an initiative that seeks to change how youth interacts with politics in India. Her background in Economics added new nuances to our analysis, as we explore the workings of political action through the lenses of economic theory.

Political Quotient

Political Quotient wants to “build a new breed of politically conscious youth that engages with the political system and equips them with the necessary skills to do so”. They have been running two programs: the ‘Political Internship Programme’ where young people have the opportunity to join party lines and support with legislative research, performance auditing, media management and event organization. And the second program is ‘Politicking’, in which they organize Google hangouts and panels between student leaders, political commentators, and party heads to debate and discuss policy-making and politics.

Now PQ is moving on to a new phase, in which they recognize it is not only youth who must be empowered. Similarly to Janaagraha, they also believe there must be an information structure in place to support elected representatives, who have been chosen to govern without the resources to effectively do so. “Things are changing, elected representatives are being held accountable, asked to be more transparent and to be more active, but the honest truth is they don’t have the necessary support to do this” comments Surabhi on the situation that led her and her team to develop a set of services and products to engage people in direct conversation with their elected representatives. These including the following:

a) A grievance addressing service: designed to keep elected representatives accountable for what happens in their constituency. Citizen grievances can be sent by e-mail, smartphone, sms, etc. to the elected representative’s office, where it will reach a multi-platform software that redresses the grievance to the right department; (for example, if the grievance is related to a tree fall, it will be redressed to the forestry department as opposed to staying in the MLA office). The whole process will be transparent, as both the citizen and the MLA will be able to track the status of the complaint, from the day it was issued to the day it was implemented, using technology.

b) A government schemes and subsidies information service: Citizens will have access to information about schemes through digital technologies, and find out if it is reaching the right beneficiaries.

Glossary:

(or crash course on concepts we should be familiar with when discussing making change in information societies)

To understand what information poverty is and how Political Quotient’s intervention in the information landscape will impact political action, will refer to the work of Johannes Britz, Doctor in Information Science and that of Anthony Downs, Economist specialist in public policy and public administration. This choice is inspired by a natural tension in our research as we continue to negotiate: what change ‘should’ look like from the lens of social justice and sustainable development, and what the ecosystem of change actually looks like when we deconstruct the political and economic structures enabling and constraining intents of change.

1.Information poverty:
According to Johannes Britz, : “the situation in which individuals and communities do not have the skills, abilities or material means to obtain efficient access to information, interpret it and apply it.”

Britz believes that information poverty must be addressed from a social justice perspective that considers the social, political and economic consequences of lack of information for our ability to fulfill our capabilities and freedoms. He posits a 'fair information society' as an ideal, in which social institutions work towards eradicating the four main characteristics of information- poor societies (See box below)

Characteristics of information-poor societies

1. Lack of essential information
2. Lack of financial capital to access information
3. Lack of technical infrastructure to access information
4. Lack of intellectual capacity to filter and evaluate
the benefits of information

The third characteristic: 'inefficient information infrastructures' is the main gap, both Janaagraha and Political Quotient, are addressing in urban India. They are both providing services to connect the citizen with their elected representatives; establishing a reliable exchange of information between parties, and as a consequence, more autonomy, transparency and accountability in the governance process.

How does Political Quotient brings us closer to a fairer information landscape in governance? Surabhi responds: “The [grievance addressing] system is using the benefits of filling the information gap to create tangible assets: greater accountability, interaction, participation in the citizen-elected representative relationship and thereby fundamentally changing the way they interact.”

Following Britz's reading of John Rawls' categories of justice[1]. PQ’s work addresses social justice in the following ways:

Recognition and participation: Enhancing the citizen’s ability to file a complaint is in itself an act of recognition of the citizen’s power to affect its own environment and his possibility to participate in the governance process.
Reciprocity: The system enables interaction between the elected representative and the citizen, setting forth reciprocity, transparency and a horizontal platform for exchanges where both parties manage the same information.
Development of capabilities: Assuming a successful implementation, grievances addressed imply the realization of the power of the citizen and a more functional infrastructure that enables their development as individuals.
Distribution and enablement: Assuming all citizens in Karnataka have access to ICTs, this service distributes power and bridges the distance between them and the government.

"In a society where we depend on the creation, access and manipulation of information, [lack of information] questions the fundamental freedoms of people”. Britz, 2004

While all these are highly idealistic assumptions, the last one is the most problematic (in a country where the Internet and mobile penetration rate remain as low as 16% and 26% respectively). While information and communication technologies do play an important role in bridging the gap between those who have access and produce information and those who don’t, as Britz outlines, the growth of ICT’s takes information poverty to a “whole new dimension”; in most cases dividing the info-haves and the info-have nots even further. Britz ideal of an fair information society is what we aspire to, yet there are structural limitations in place which might prevent information-based initiatives, such as Political Quotient, from achieving its social justice objectives.

2.Information Poverty
Information poverty can also be thought of as ‘information inequity’, which for the last 20 years has been strongly correlated to the digital divide. From this perspective, we can define it as the “economic inequality between groups in terms of access to and use of knowledge and ICTs.”

Analyzing information precariousness from the technology perspective brings us to the elements contributing to the digital divide and how they are affecting our ability to be informed by and of digital technologies. According to Britz, the three main elements contributing to the divide are the following:

Factors Contributing to Digital Divide

a) Connectivity: Lack of infrastructure and material access to ICTs
b) Content: Inability to access content because it is unaffordable, unavailable or unsuitable.
c) Human approach: Lack of education and digital literacy to understand and use information and data as knowledge.

This is a paramount consideration for Political Quotient if they aspire to reach all the constituencies in Karnataka; both rural and urban. Surabhi recognizes the firm will have to overcome the socioeconomic barriers that impede a pervasive adoption of her product. “When one travels between rural and urban, the differences are many. Nothing has been done on the ground and there is a lot of potential. What is encouraging is that they want to learn.” This limitation is conflicting with the amount of information the stakeholders of this project need to handle in order to successfully bridge the information gap (between the elected representatives and the citizens) and have it be a “mutually beneficial relationship between the voter and the voted” as they envision:

Information stakeholders need in order to use this service
Infographic generated using info.gram

While the service PQ is developing seeks to leverage technology to bridge this gap, digital illiteracy might not only prevent citizens from using the system, but could potentially exclude them further from the democratic process. As Shah posits in the project’s thought piece (on increasing the access to ICTS): “the analogue citizen is expected to transition to the emerging new paradigms: earlier categories of discrimination or exclusion are now replaced by technology exclusion.” The team plans to work with their clients (representatives) in digital technologies and organizational skills capacity building, yet an information inequity strategy needs to be put in place in order to guarantee the fulfillment of all the stakeholders’ capabilities -particularly equitable participation from the citizen’s front.

3. Information Poverty:
Information poverty can also take the economic avatar of ‘imperfect knowledge’. According to Anthony Downs, “lack of complete information on which to base decisions is a condition so basic to human life that it influences the structure of almost every social institution”.

Downs' perspective is based on public choice theory, which is “the use of economic tools to deal with traditional problems in political science”. This is a subset of positive political theory, that models voters, bureaucrats and politicians as self-interested. He posits in his work ‘Economic Theory for Political Action in a Democracy’ that political parties in democracies formulate policy and serve interest groups merely as a means to gaining votes.

Surabhi and her team align with this thinking: “Politics is not benevolent; ours is a for-profit model that seeks to engage with the elected representative in providing him a mechanism to ensure that he gets more votes. At the same time, we also engage with citizens in ensuring that their interests and issues are looked into. Our basis is that politicians work for votes and the same should be leveraged to solve problems”. Downs’ thesis is that given these assumptions, a democracy –a political system where the parties compete for the control of the government –can only function to its fullest potential when there is perfect information and information is costless. This is what makes democracy the gold standard of governance and the great model on paper that promises to secure our equality and freedoms.

Yet, democracy does not cease to bring disappointment and a sense of helplessness towards politics amongst youth. The advent of digital technologies has been a glimpse of hope for their political engagement, and this entire research is grounded on the question of how is it they can renew trust and mobilize youth towards civic engagement. A first step towards this direction is assuming the inherent faults in the system, as opposed to focusing on citizen apathy. Democracy has been implemented in a system where there is imperfect knowledge and where there is a high degree of both voluntary and involuntary ignorance [2],. This, according to Downs, means that:

Consequences of imperfect knowledge in governance

Parties do not know what citizens want
Citizens do not always know what the government is doing or should be doing
Information to overcome this gap is costly

“Ignorance of politics is not a result of unpatriotic apathy, rather it is a highly rational response to the fats of political life in a large democracy” Downs, 1957

If information is costly, so is democracy. The highest risk of deeming citizens apathetic is ignoring the information barriers that prevent them from participating fairly in decision-making processes. Political Quotient cannot intervene by encouraging citizens to be informed, but it can provide them with tools to bring them closer to constituency related information, bringing down the costs of both participation and information. As put by Surabhi: “We want to be an ally of the political system. They need to do good. They are there for 5 years and need to do something.”

Making Change

While my glossary of terms may seem repetitive (I did define the same term three times), I want to make an emphasis on how important it is to unpack our concepts through various lens of analysis. We started this project exploring multi-stakeholderism and partnerships on the ground, however we are naturally moving on to spaces of knowledge collaboration where change is conceived through the amalgamation of different disciplines. These convergences do not necessarily happen in the most visible ways though, and one of the project’s objectives is to identify undocumented yet significant interventions to make change in the landscape of information societies.

Political Quotient’s initiative breaks the following paradigms in the discourse of 'change in the digital era':

a) It removes the spotlight from the citizen: while the focus of the project is to level citizens-citizen and citizen-government power relations (in terms of access to information), the political firm is focusing on improving the efficiency of the government apparatus, which brings new light to how 'citizen action' unfolds in the context of urban governance.

b) Political Quotient’s methods are far from what we see in the ‘spectacle imperative’ where the intent for change is scaled up through visibility in the public sphere. The firm was conceived in the private sector and its work will take place from within the elected representative’s offices.

c) The firm, in the same way as Vita Beans, applies an interdisciplinary approach to the design of its technology. (Fun fact: Political Quotient is working alongside Amruth’s team to create mobile applications for the service; which means the infrastructure will include both behavioural science and economic thinking behind its design. Read one of our previous posts, to learn more about Amruth's approach to change and digital design)

d) Technology is indeed framing their understanding of change, but in this case, the question is how technology can be amplified by human behaviour and education, as opposed to how technology determines or amplifies our ability to make change as it is commonly conceived.

Not including an analysis of information poverty, and how it both inspires and limits intents of change, devoids the project from understanding the dynamic nature of information and how it interferes in social justice and political action. Furthermore, info-poverty is not a condition characteristic of digital and information societies. Our ability to access information has always determined our dexterity to navigate institutions and infrastructures; indistinctive of what technologies are available at the time. We hope that Political Quotient’s initiative locates not only the information gaps, but also the inherent obstacles the digital divide might represent for their work, and as stated by Surabhi in their theory of change, take them “as an opportunity for a solution. Going from mere ideas to action”. We wish them the best and will follow up on them after June, once the new elected representatives are in office, to see the extent to which information poverty has been addressed through their service.

Footnotes:

[1] Britz based his categorization in John Rawls work on principles of justice. Particularly on 'A Theory of Justice' a work of political philosophy and ethics where he discusses inequality, distributive justice and his theory of Justice as Fairness. We did not refer to his work for this post, but it is worth a read in the context of the digital divide and the question of fair redistribution of digital technologies.

[2] Read more on voluntary or involuntary lack of knowledge in Downs' work on economic theory and political action. Particularly his reading on persuasion, ideologies and rational ignorance -in a context of imperfect knowledge and democracy. Some interesting ideas on persuasion: "Persuasion can only occur in the midst of ignorance; reality is: there are votes who are less informed than others and they need more facts; and we are mostly approached by biased versions of facts" and on rational ignorance: "when information is costly, no decision-maker can afford to know everything [...] ignorance of politics is not a result of unpatriotic apathy; rather it is a highly rational response to the facts of political life in a large democracy".

Sources

1. Britz, Johannes J. "To know or not to know: a moral reflection on information poverty." Journal of Information Science 30, no. 3 (2004): 192-204.

2. Downs, Anthony. "An economic theory of political action in a democracy." The Journal of Political Economy (1957): 135-150.

3. Jaeger, Paul T., and Kim M. Thompson. "Social information behavior and the democratic process: Information poverty, normative behavior, and electronic government in the United States." Library & Information Science Research 26, no. 1 (2005): 94-107.

4. Norris, Pippa. Digital divide: Civic engagement, information poverty, and the Internet worldwide. Cambridge University Press, 2001.

5. Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.

For more details visit https://cis-india.org/digital-natives/making-change/information-divide-political-quotient

Book 1: To Be, Digital AlterNatives with a Cause?

nishant — 2015-05-15T12:08:32Z

In this first book of the Digital AlterNatives with a Cause? Collection, we concentrate on what it means to be a Digital Native. Within popular scholarship and discourse, it is presumed that digital natives are born digital. Ranging from Mark Prensky’s original conception of the identity which marked all people born after 1980 as Digital Natives to John Palfrey and Urs Gasser’s more nuanced understanding of specific young people in certain parts of the world as ‘Born Digital’, there remains a presumption that the young peoples’ relationship with technology is automatic and natural. In particular, the idea of being ‘born digital’ signifies that there are people who, at a visceral, unlearned level, respond to digital technologies. This idea of being born digital hides the complex mechanics of infrastructure, access, affordability, learning, education, language, gender, etc. that play a significant role in determining who gets to become a digital native and how s/he achieves it. In this book, we explore what it means to be a digital native in emerging information societies. The different contributions in this book posit what it means to be a digital native in different parts of the world. However, none of the contribution accepts the name ‘Digital Native’ as a given. Instead, the different authors demonstrate how there can be no one singular definition of a Digital Native. In fact, they show how, contextualised, historical, socially embedded, politically nuanced understanding of people’s interaction with technology provide a better insight into how one becomes a digital native.

For more details visit https://cis-india.org/digital-natives/dnbook1

Blinkit protests: For gig workers, there is no income security – and little legal recourse

Aditi Surie and Ambika Tandon — 2023-07-04T07:30:52Z

Aditi Surie and Ambika Tandon co-authored an opinion essay on the reasons behind a week-long strike by workers of Blinkit — a popular hyperlocal delivery platform. The protests were in response to changes in Blinkit’s policies that will halve workers’ pay.

The article was published in the Indian Express on April 20, 2023.

By calling themselves 'intermediaries' platforms are reducing workers' incomes, increasing labour insecurity.

Blinkit delivery agents have been on strike for a week as a reaction to changes that will halve their monthly incomes. The protests started after the company changed the basis on which they will get paid, and how much they will get paid. These two factors: The calculation of “wages” and the actual sum of money earned have been at the heart of many gig worker protests over the years. Uber and Ola drivers have protested about big drops in their income over the years. The Blinkit protests last week are a reminder of the kind of problems that are specific to gig-platform workers. Gig-platform worker wages can be changed quickly, and are at the mercy of much larger forces in a platform company like Blinkit.

Despite being labelled self-employed independent contractors by companies, platform workers have little control over their terms of work. They have to get used to platforms dictating how much they earn per task if they want to work. But to change the entire structure of pay has made many workers feel defrauded and lied to. Until these changes, Blinkit used to pay workers through an assured base pay of Rs 25 with incentives on top that nudged workers to work more, faster, or on particular days. As per workers’ accounts, this allowed them to earn Rs 6,000 to 7,000 a week with a degree of certainty, with Rs 1,400 to 1,500 being spent on fuel and other expenses. The base pay had already been reduced last year from Rs 50 despite rising fuel costs and inflation driving up costs of survival. In the current instance of policy change, the company provided no prior information to workers that they would, now, be paid for each kilometre they drive. Platforms like to call this “effort”-based pay. The effort here is how far your motorcycle runs and has little to do with how much real effort it takes to complete a delivery. For Blinkit, which provides grocery delivery within a 2-km radius, the chance for workers to make a secure income is low. Their incomes also depend on the rate for each kilometre ridden. This rate always changes, but most delivery agents do not know when it will change. It can change at any given day or week, or time in the day so that there is no surety on how much a worker will take home any given week.

Incentive-driven payout structures have “gamified” platform work, such that workers are forced to compete for an increasing number of tasks within compressed periods with the promise of bonus pay. These structures are constantly shifting, with workers complaining that companies reduce their task allocations so they are unable to meet their incentives. This level of volatility and uncertainty is a hallmark of taxi and delivery platforms.

To access the full article, log on to Indian Express web page

For more details visit https://cis-india.org/raw/indian-express-aditi-surie-and-ambika-tandon-april-20-2023-blinkit-protests-for-gig-workers-there-is-no-income-security

Big Data and Reproductive Health in India: A Case Study of the Mother and Child Tracking System

ambika — 2019-12-06T04:57:55Z

In this case study undertaken as part of the Big Data for Development (BD4D) network, Ambika Tandon evaluates the Mother and Child Tracking System (MCTS) as data-driven initiative in reproductive health at the national level in India. The study also assesses the potential of MCTS to contribute towards the big data landscape on reproductive health in the country, as the Indian state’s imagination of health informatics moves towards big data.

Case study: Download (PDF)

Introduction

The reproductive health information ecosystem in India comprises of a range of different databases across state and national levels. These collect data through a combination of manual and digital tools. Two national-level databases have been launched by the Ministry of Health and Family Welfare - the Health Management Information System (HMIS) in 2008, and the MCTS in 2009. 4 The MCTS focuses on collecting data on maternal and child health. It was instituted due to reported gaps in the HMIS, which records monthly data across health programmes including reproductive health. There are several other state-level initiatives on reproductive health data that have either been subsumed into, or run in parallel with, the MCTS.

With this case study, we aim to evaluate the MCTS as data-driven initiative in reproductive health at the national level. It will also assess its potential to contribute towards the big data landscape on reproductive health in the country, as the Indian state’s imagination of health informatics moves towards big data. The methodology for the case study involved a desk-based review of existing literature on the use of health information systems globally, as well as analysis of government reports, journal articles, media coverage, policy documents, and other material on the MCTS.

The first section of this report details the theoretical framing of the case study, drawing on the feminist critique of reproductive data systems. The second section maps the current landscape of reproductive health data produced by the state in India, with a focus on data flows, and barriers to data collection and analysis at the local and national level. The case of abortion data is used to further the argument of flawed data collection systems at the national level. Section three briefly discusses the state’s imagination of reproductive health policy and the role of data systems through a discussion on the National Health Policy, 2017 and the National Health Stack, 2018. Finally, we make some policy recommendations and identify directions for future research, taking into account the ongoing shift towards big data globally to democratise reproductive healthcare.

For more details visit https://cis-india.org/raw/big-data-reproductive-health-india-mcts