Centre for Internet and Society

From Taboo to Beautiful - Menstrupedia

denisse — 2015-10-24T14:25:59Z

On this post, we take a look at 'menstrual activism' -a movement that despite its trajectory in feminism, remains unnoticed in most accounts of traditional and digital activism. We interview Tuhin Paul, the artist and storyteller behind Menstrupedia, an India-based social venture creating comics to shatter the myths and misunderstandings surrounding menstruation around the world.

CHANGE-MAKER: Tuhin Paul, Aditi Gupta and Rajat Mittal
ORGANIZATION: Menstrupedia
METHOD OF CHANGE: Storytelling and comics
STRATEGY OF CHANGE: To shatter the myths and misunderstandings surrounding
 menstruation, by delivering accessible, informative and entertaining 
 content about menstruation through different media.

Most of us think we know what menstruation is; except...we don’t. Many of my male friends still cringe at the mention of the phrase “I’m on my period”, or use it as a derogatory justification for my occasional cranky mood at the office: “It’s that time of the month, isn’t it?” Poor menstruation has been the culprit of femininity; always bashful, tiptoeing for five days straight, trying its best to remain incognito. The social venture Menstrupedia is committed to change this. Aditi, Tuhin and Rajat want to shift how we look at menstruation and remove the stigma that haunts the natural, self-regulation process women undergo to keep their bodies healthy and strong to sustain life in the future.

Now, if you are already wondering what menstruation has to do with internet and society, just wait for it. This post manages to bring art, punk, menstruation and technology together, all within the scope of the Making Change project! Before though, we shall start with some definitions. Let us first lay conceptual grounds about menstruation and Menstrupedia, to then locate and unpack their theory of change.

What is menstruation?

It can be defined as:

Menstruation is the periodic discharge of blood and mucosal tissue (the endometrium) from the uterus and vagina. It starts at menarche at or before sexual maturity (maturation), in females of certain mammalian species, and ceases at or near menopause (commonly considered the end of a female's reproductive life).

And it looks something like this:

But, I believe, most women will agree the following are much more accurate depictions of the spectrum of thoughts, emotions and sensations that menstruation spurs:

The Beauty of RED

My Periods: A Blessing or a Curse

By Naina Jha

My periods
Are a dreadful experience
Because of all the pain.
Myths and secrets make it a mystery
What worsens it most though, are members of my family
Especially my mother, who always make it a big deal
They never try to understand what I truly feel
I face all those cramps and cry the whole night long
None of which is seen or heard or felt by anyone.

Instead of telling me, what it is,
They ask me to behave maturely instead.
Can somebody tell me how I am supposed to
Naturally accept it?
My mother asks me to stay away from men
And a few days later, she asks me to marry one!
When I ask her to furnish
the reason behind her haste
She told me that now that I was menstruating,
I was grown up and ready to give birth to another.

I don’t know whether to feel blessed about it
Or consider it to be my curse.
For these periods are the only reason for me to be disposed.
Since my childhood, I felt rather blessed to be born as a girl
But after getting my periods now,
I’m convinced that it’s a curse...

Find it in Menstrupedia's blog.

Despite all this, it is still perceived as a social stigma in society. There is clearly a dissonance between the definition, experience and perceptions around menstruation, that calls for a reconfiguration of the information we are using to define it.

Stigma as a Crisis

However, re-defining 'menstruation' is no popular or easy task. The word belongs to a group of contested terminology around womanhood and is the protagonist of its own breed of feminist activism: menstrual activism. [1] Although I would consider many of the stigmas surrounding menstruation to be quite self-explanatory (we've all experienced and perpetuated them in one way or another -and if they are not, then you are the product of an obscenely progressive upbringing for which I congratulate your parents, teachers and all parties involved), I will still outline the main reasons why menstruation is a source of social stigma for women, and refer to scholarly authority on the subject to legitimize my rant.

Ingrid Johnston-Robledo and Joan Chrisler use Goffman's definition of stigma [2] on their paper: The Menstrual Mark: Menstruation as a Social Stigma to explain the misadventures of menstruation:

Stigma: 
stain or mark setting people apart from others. it conveys the information 
that those people have a defect of body or of character that spoils their 
appearance or identity

Among the various negative social constructs deeming menstruation a dirty and repulsive state, this one made a particular echo: “[menstruation is] a tribal identity of femaleness”. Menstruation is the equivalent of a rite of passage marking the lives of girls with a 'before' and an 'after' on how the world sees them and how they see themselves. From the dreaded stain on the skirt and the 5-day mission to keep its poignant color and smell on the down low, to having to justify mood and body swings to the overly inquisitive; menstruation is imagined as inconvenient, unpleasant and unwelcome. As Johnston-Robledo and Chrisler point out: the menstrual cycle, coupled with stigmas, pushes women to adopt the role of the “physically or mentally disordered” and reinforce it through their communication, secrecy, embarrassment and silence (Kissling, 1996).

Why does it matter?

Besides from strengthening attitudes that underpin gender discrimination and attempting against girls' self-identity and sense of worth, there are other tangible consequences for their development and education. I'm going to throw some facts and figures at you, to back this up with the case of India.

An article published by the WSSCC, the Geneva based Water supply and Sanitation Council, shows the Menstruation taboo, consequence of a “patriarchal, hierarchical society”, puts 300 million women at risk in India. They do not have access to menstrual hygiene products, which has an effect on their health, education (23% of girls in India leave school when they start menstruating and the remaining 77% miss 5 days of school a month) and their livelihoods.

In terms of awareness and information about the issue, WSSCC found that 90% didn't know what a menstrual period was until they got it. Aru Bhartiya's research on Menstruation, Religion and Society, shows the main sources of information about menstruation come from beliefs and norms grounded on culture and religion. Some of the related restrictions (that stem from Hinduism, among others) include isolation, exclusion from religious activities, and restraint from intercourse. She coupled this with a survey where she found: 63% of her sample turned to online sites over their mothers for information, 62% did not feel comfortable talking about the subject with males and 70% giggled upon reading the topic of the survey. All in all, a pretty gruesome scenario

Here's where Menstrupedia comes in

The research ground work attempted above was done in depth by Menstrupedia back in 2009 when the project started taking shape. They conducted research for one year while in NID and did not only find that awareness about menstruation was very low, but that parents and teachers did not know how to talk about the subject.


							Facts about menstruation awareness in India. Video courtesy of Menstru pedia Youtube channel.

Their proposed intervention: distribute an education visual guide and a comic to explain the topic. They tested out the prototype among 500 girls in 5 different states in Northern India and the results were astonishing.

A workshop conducted by MJB smriti sansthan to spread awareness about mensuration.
Find full album of Menstrupedia Comic being used around India on Menstrupedia's Facebook page.

"To my surprise, they [the nuns] all agreed that until they read the information given in the Menstrupedia comic, even they were of the opinion that Menstruation was a ‘dirty’ and 'abominable' thing and they wondered 'why women suffered from it in the first place'? But after reading the comic book, their view had changed…now they felt that this was a 'vital' part of womanhood and there's nothing to feel ashamed about it! The best part was while this exercise clarified their ideas, beliefs, concepts about menstruation, it also helped me to get over my innate hesitancy to approach such a sensitive issue in ‘public’ and boosted my confidence for taking this up as a 'mission' to reach out to the maximum possible girls across the country."

Ina Mondkar,
on her experience of educating young nuns about menstruation.

Testimonial after a workshop held in two Buddhist monasteries in Ladakh.

Their mandate today reads: ‘Menstrupedia is a guide to explain menstruation and all issues surrounding it in the most friendly manner.’ They currently host a website with information about puberty, menstruation, hygiene and myths, along with illustrations that turn explaining the process of growing up into a much friendlier endeavour than its stigma-ladden alternatives.

Snipbit of the first chapter. Read it for free here.

Through the comic and the interactions around it, Menstrupedia strives to create a) content that frame menstruation as a natural process that is inconvenient, yes; but that should have no negative effects on their self-esteem and development; and b) an environment where girls can talk about it openly and clarify their doubts.

Technology's role in the mix

"We want to reach out to as many girls as possible”. Tuhin, Menstrupedia

The role of digital technologies basically comes down to scalability. Opposite to The Kahani Project's views on scaling up, Menstrupedia makes emphasis on using technology to reach a larger audience. Currently they have a series of communication channels enabled by technology that include: a visual quick guide, a Q&A forum (for both men and women), a blog (a platform of self-expression on menstruation), a you tube channel (where they provide updates on their progress) and the upcoming comic.

Upon the question of the digital divide and whether this expands the divide between have and have nots, Tuhin was very set on the idea of producing the same content in both its digital and print form. “parents or schools should be able to buy the comic and give it to their daughters, so whenever they feel like it, they can refer to it”. The focus is on making this material as readily available as possible, in order to overcome the tension between new and old information: “workshops are conducted but the moment they go back home, their mothers impose certain restrictions. It becomes a dilemma. But if you provide [The girl] with a comic book, she has something she can take home and educate her mother with”

And here's why it works

More than the comic book itself, what is truly remarkable about Menstrupedia is Tuhin, Rajat and Aditi’s guts to pick up such a problematic theme in the Indian social imaginary and challenge the entrenched, stubborn beliefs surrounding the issue. The comic book, asides from being appealing to the eye and an accessible format of storytelling (a method we have unpacked in previous posts), fits right into the movement of menstrual activism and what it stands for.

“We thought of creating something: a tool that can help girls understand menstruation without having to rely on anybody else”. Tuhin, Menstrupedia

First, it is a self-reliant resource. Once the comic book leaves Menstrupedia's hands and lands on those of kids and adults, it takes its own journey. The format of the comic is accessible enough for someone to pick it up and learn about menstruation without the intervention or the support of a third party. This makes Menstrupedia's comic highly flexible and mobile. It can be shared from teacher to child, from mom to daughter, from peer to peer: “[it should teach] how to help your friends when they get their period” (Tuhin) However, it has the autonomy to also take roads less travelled: from mom to dad, from child to teacher, from boy to girl. The goal at the end of the day: a self-reliant, solidarity-based community where information circulating about menstruation highlights its capacity to give life and overshadows its traditional stigmatized identity.

This self-reliance is characteristic of previous manifestations of menstrual activism. Back in the 80s, the feminist movement, tightly linked to punk culture, embraced the do it yourself movement,[3] that enabled women to materialize personalized forms of resistance. They published zines promoting “dirty self-awareness, body and menstrual consciousness and unlearning shame” through “raw stories and personal narratives” (Bobel, 2006). According to Bobel using the self as an example is a core element in the “history of self-help” within the DIY movement. The role of the Menstrupedia blog is then crucial to sustain the exposure and production of “raw narratives”. Tuhin adds: “We don't write articles on the blog. It is a platform where people from different backgrounds write about their experiences with menstruation and bring in a different perspective”: For example,

Red is my colour by Umang Saigal

Red is my colour,
To make you understand, I endeavour,
Try to analyse and try to favour.
It is not just a thought, but an attempt,
To treat ill minds that are curable.

When I was born, I was put in a red cradle,
I grew up watching the red faces for a girl-children in anger,
Red became my favourite,
But I never knew,
That someday I would be cadged in my own red world.

Red lover I was,
All Love I lost,
When I got my first red spots,
What pain it caused only I know,
When I realized, Red determined my ‘class’

I grew up then, ignoring red,
At night when I found my bedsheet wet,
All day it ached,
All day it stained,
And in agony I would, turn insane.

At times I would think,
Does red symbolize beauty or pain?
But when I got tied, in the sacred knot,
I found transposition of my whole process of thought,
When from dirty to gold, Red crowned my bridal course.

As I grew old,
All my desires vanished and got cold,
My mind still in a dilemma,
What more than colour in itself could it unfold?
What was the secret behind its truth untold?

Is Red for beauty, or is it for beast?
It interests me now to know the least,
All I know is that Red is a Transition,
From anguish to pride
Red is a sensation.

Red is my colour, as it is meant to be,
No matter what the world thinks it to be,
No love lost, one Love found,
Red symbolizes life and also our wounds,
I speak it aloud with life profound,
That red is my colour, and this is what I’ve found.

Submission to the Menstrupedia blog

'Self-expression' is not a concept we usually find side by side with 'menstruation'; however, if we look at what has been done in the past, we find that Menstrupedia is actually contributing to a much larger tradition of resistance. For instance, Menstrala, by the American artist Vanessa Tiegs. Menstrala is the name of a collection of 88 paintings “affirming the hidden forbidden bright red cycle of renewal”.

Another interesting example is American feminist Gloria Steinem's[4] text If Men Could Menstruate.

“What would happen, for instance, if suddenly, magically, men could menstruate and women could not?
The answer is clear:
Menstruation would become an enviable, boast worthy, masculine event:
Men would brag about how long and how much.
Boys would mark the onset of menses, that longed- for proof of manhood,with religious and stag parties.”

Gloria Steinem
[excerpt]

Opportunities like these, enable Menstrupedia's community to actively participate in the reconfiguration of 'menstruation' as a concept and as an experience. By exposing new narratives and perspectives on the issue and by disseminating menstrual health information, the community is able to crowd source resistance and dismantle the stigma together.

Making Change through Menstrupedia

The case of Menstrupedia reminds us of Blank Noise because of its approach to change. Both locate their crises at the discursive level and seek to resolve them by creating new forms of meaning-making. They advocate for a reconsideration of 'givens', for a self-reflection on our role perpetuating these notions and for resistance against conceptual status quos: be it socially accepted culprits like 'eve-teasing', or more discrete rejects like 'menstruation'. Both seek to dismantle power structures that give one discourse preference over others, and both count with a strong gender dynamic dominating the context where these narratives unfold. They are producing a revolution in our system of meaning making, yet only producing resistance in the larger societal context they inhabit.

On the question of where is Menstrupedia's action located, Tuhin replied by pinning it at the individual level: “if a person is aware of menstruation and they know the facts, they are more likely to resist restrictions and spread awareness”. However, they still acknowledge the historicity behind menstrual awareness (as knowledge passed down from generation to generation) that precedes the project. While the introduction of Menstrupedia, to an extent, does shake up household dynamics in terms of content, it also provides tools and resources to sustain the traditional model of oral tradition and knowledge sharing within the community.

In terms of their role as change-makers ,Tuhin stated that the possibility to intervene was a result of their socio-economic status and the resources they had at hand as “educated members of the middle class with access to information and communication technologies”. Is this the role the middle class should play? I asked. To which he gave a two fold answer: First, in terms of responsibility of action: “it is a role that anyone can play depending on what kind of expertise they have. It comes to a point where [intents of change] cannot be sustained by activism if you want to achieve long term impact” And second, in terms of setting up a resilient infrastructure: “I believe we can create an infrastructure people can use and create models that can help low income groups overcome their challenges and become self-sustainable.” Both answers highlight the need for sustainability in social impact projects, hinting a retreat from wishful thinking upon the presence of technology and a more strategic allocation of skills and resources by middle class and for-profit interventions.

As far the relationship between art, punk, menstruation and technology goes; that was just a hook to get you through the unreasonable length of my blog post, but if anything, it represents an effort to portray the importance of contextuality and interdisciplinary we have been exploring throughout the series. Identifying the use of various mediums and language systems, such as different art forms and modes of self-expression, as well the acknowledgement of the theoretical and social contexts preceding and framing the project, as is feminist activism and the cultural and religious backdrop in India, contribute immensely to fill gaps in the stories of how we imagine change making today; especially at the nascence of new narratives, as we hope is the case for menstruation in a post-Menstrupedia era.

Sources:

Bhartiya, Aru: “Menstruation, Religion and Society” IJSSH: International Journal of Social Science and Humanity. Volume: Vol.3, No.6.

Bobel, Chris. "“Our Revolution Has Style”: Contemporary Menstrual Product Activists “Doing Feminism” in the Third Wave." Sex Roles 54, no. 5-6 (2006): 331-345.

Johnston-Robledo, Ingrid, and Joan C. Chrisler. "The menstrual mark: Menstruation as social stigma." Sex roles 68, no. 1-2 (2013): 9-18.

Footnotes

[1] Refer to Chris Bobel's work including New Blood: Third-Wave Feminism and the Politics of Menstruation. Access it here

[2] Johnston Robledo and Chrisler made reference to Erving Goffman's 1963 work: Stigma: Notes on the management of spoiled identity. "According to Goffman (1963), the word stigma refers to any stain or mark that sets some people apart from others; it conveys the information that those people have a defect of body or of character that spoils their appearance or identity Goffman (1963, p. 4) categorized stigmas into three types: "abominations of the body” (e.g., burns, scars, deformities), “ blemishes of individual character” (e.g., criminality, addictions), and “tribal” identities or social markers associated with marginalized groups (e.g., gender,race, sexual orientation, nationality)".

[3] For a short run through on DIY as part of the Punk Subculture, refer to Ian P. Moran's paper: Punk - The Do-it-Yourself culture."Punk as a subculture goes much further than rebellion and fashion as punks generally seek an alternative lifestyle divergent from the norms of society. The do-it-yourself, or D.I.Y. aspect of punk is one of the most important factors fueling the subculture." Access it here.

[4] Gloria Steimen is a journalist, and social and political activist who became nationally recognized as a leader of, and media spokeswoman for, the women's liberation movement in the late 1960s and 1970. Visit her official website here.

For more details visit https://cis-india.org/digital-natives/making-change/menstrupedia-taboo-beautiful

Multimedia Storytellers: Panel Discussion

denisse — 2015-10-24T14:26:51Z

This post brings three storytellers together to find points of intersection between their methods. The format will be that of a panel discussion and it features: Arjun Srivathsa from Pocket Science India, Ameen Haque from the Storywallahs, and Ajay Dasgupta from The Kahani Project. They discuss technology, interpretation and action in storytelling.

CHANGE-MAKERS: Arjun Srivathsa, Ameen Haque and Ajay Dasgupta

ORGANIZATIONS:Pocket Science India, The Storywallahs and The Kahani Project

METHOD OF CHANGE: Storytelling

Over the last couple of weeks, I had the privilege of interviewing three storytellers. What struck me the most, besides from their fascinating ideas about storytelling, was how many of their ideas overlapped. As much as I would love to sit all of them in the same room and enjoy the fireworks, there are a number of logistical constraints that shut my storyteller reunion daydreams down; so for this post, I decided to be a self-appointed liaison between you and them. I will mimic this discussion by putting my conversations with them side by side, in the format of a panel discussion. Their interaction will have to happen in the realm of your imagination.

The questionnaire I used for my interviews was open-ended. I was curious to hear what they wanted to share about their work, as opposed to filtering and steering the conversation in a certain direction; so I let them take their own turn. While I clearly inquired about the relationship between storytelling and making change, it was fascinating to see each storyteller reach the question of ‘social impact' through different channels; testimony of the influence of their education and professional backgrounds in their work.

If I were to bring them together, the topic of the discussion would be: 'Technology, Interpretation and Action in Storytelling'. We briefly discussed mediation and semiotics[1] in the Pre-Production section of the Storytelling as Performance post. We mentioned then:

"mediums are combined to enhance the visibility of the message and the power of the experience of stories. [...] Each medium: video, audio, text, music, etc.- becomes “a new literate space” or “symbolic tool” storytellers use to portray narratives about the self, community and society (Hull, 2006)”

These thoughts were triggered by the work of the French philosopher, Paul Ricoeur, who considers our self-identity a result of sign mediation and interpretation. Other themes in his work include: discourse and action, temporality, narrative and identity; also useful and relevant when exploring how storytelling and reality intersect. For example, how does building a narrative develop into a discourse that mirrors our context and existence? How does the medium chosen to carry this narrative define the language system of our discourse? Finally, let’s not forget this discussion is happening amid the digital question: how does the mediation of digital technologies enable or constrain our narratives of change?

Against this background, I would like to propose a discussion around five points of intersection that came up organically* during my conversations with them.

a) The power of storytelling:
What makes it a powerful vehicle of communication? How does this practice break from more traditional strategies of information dissemination?

b) Storytelling as a vehicle to make change:
How does the practice of storytelling intervene in the social imagination of its audience? Is it the experience or the content of stories what drives the message of change forward? Where does change happen: at the value, behavioral, community or macro level?

c) The role of technology in storytelling:
What is the part technology plays in storytelling vis-a-vis traditional storytelling? Is it a static infrastructure or does it shape the force and direction of the story? How does technology influence and impact their work

d) Translating awareness to action through stories:
Can you guarantee the ideas and values imbued by the story will translate into action in the public space?

e) Influence of stories on citizenship and political participation:
Can the power of stories be leveraged to instill a sense of responsibility in the audience?

* With the exception of Arjun Srivathsa, who addressed these points in a conference I attended. He later responded to a questionnaire in which I inquired about the intersections specifically.

Introductions

We first have Arjun Srivathsa. He has a Masters in Wildlife Biology and Conservation and currently works as a Research Associate for the Centre for Wildlife Studies (CWS India). In tandem, he started Pocket Science India, an initiative that combines wildlife science with art and cartoons to promote conservation in India and disseminate information from scientific journal articles. He aims to bridge the gap between the work of scientists and people using art and humour.

Arjun: I find the world of science and scientists very cool. Finding new things, discovering and inventing ways to understand the world better is an awesome way of life. I chose a career in science for this reason, second only to my love for nature and wildlife. But the essence of science, according to me, is not just to discover, but also to communicate. Even though wildlife research in India has progressed massively in the past few decades, the only notion people have is that of exaggerated scenes from television documentaries. When I discovered that most of the work by Indian scientists on wildlife and conservation of India is making no difference to people (mostly because they are unaware), I decided to use the easiest way to bridge the gap: through humour and art.

Second speaker is Ameen Haque from The Storywallahs. In what he calls his past life, he worked for 18 years in Advertising and Brand Strategy Consulting. Ameen also has a background in theatre and now works as as storyteller for The Storywallahs.

&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;/center&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt;

Finally, we have Ajay Dasgupta, the founder of The Kahani Project, who also has a background in theatre and believes listening to stories is a fundamental right of children. His team works to capture stories in audio format and make them accessible.

I will now invite them to share their thoughts on the points described above. Each panelist will respond to the questions using a different medium: Arjun will comment with text and images, Ameen will comment with video and Ajay will comment using audiobytes. The idea is for each storyteller to use the medium and language they use for their own storytelling: cartoons, body language and audio respectively, as we explore how this choice mediates how they conceptualize change. I will act as a moderator and comment on common themes in the light of Paul Ricoeur’s characteristics of narratives.

1. The Power of Storytelling

What makes it a powerful vehicle of communication?

“narrative attains full significance when it becomes a condition of temporal existence” Time and Narrative

The first characteristic of narratives according to Ricoeur is: the ability to bring independent elements and episodes together into a plot within a specific context and time. The relationship between time and narrative is addressed by the philosopher in his work 'Oneself as Another,' in which he frames narratives as the most 'faithful articulations of human time'. This leads to an understanding of time as a framework where we can locate unique events and patterns, trajectories and sequences. Our three storytellers comment on how stories are an effective mean to communicate information, and how this information resonates because it can be located in the frame of our human existence.

Arjun: Storytelling really is the nascence of any communication technique. As kids we were all told stories with bees and birds, which spoke and thought. The moral life lessons and similar “information” were served to us on these fascinating platters.

Dugongs are closely related to whales and dolphins. They are peaceful mammals that swim around gracefully and feed on sea grass.
They are categorized as “VULNERABLE” because there are not too many of them left in the world.

Find full cartoon here

At some point in life, we all seem to stop appreciating the power of storytelling. Plain reporting of information has been done to death. Even an amazing discovery written as a formal report will fail to excite audience. It is time we all get back to appreciating stories. They sell. Movies generally do better than documentaries don’t they?

Ameen:

Ajay:

2. Storytelling as a vehicle to make change

How and where does change happen?

“All action is in principle interaction [...] change happens through interaction, as others are also encouraged to change” From Text to Action

The second characteristic of narratives is how the episodes in our narratives involve contingencies that will be shaped and reformulated through the development of the story. The narratives are constructed in such a way that induce us to imagine possible events in the future and how we would act in said circumstances. This characteristic is supported by Ricoeur's understanding of the 'self' as an 'agent', who can act and influence causation by taking initiative or interfering[2] in the story. Even if the listener cannot necessarily influence the outcome of the story (unless it is participatory storytelling), it triggers thoughts about its capability to act and its ability to change future realities, as he imagines himself n the situation of its characters. This out-of-body experience is what turns story into experience.

Our storytellers comment on how stories can influence and activate our agency and enable listeners to act towards creating change.

Arjun: Of course! Like I said, it is easier to influence people when you are not being preachy. Storytelling sidesteps the moral high ground that change makers are often blamed to occupy and takes a pleasantly shrewd path, as silly as it may sound.


#2: Increase in wildlife tourism has been brought about by the increasing population of the ‘Tourist’. This species is easy to recognize (see figure). The species has created an ecosystem of its own. It eats any kind of high or low profile food. Lives in resorts. Seeks charismatic animals like the tiger. Its daily activity involves excessive use of its camera. This species facilitates wildlife tourism	#9: Wildlife tourism is an excellent way to expose people of India and abroad to its rich natural heritage [...] We definitely need to regulate the number of tourists to avoid crowding in the forests, but we also need to educate tourists, especially the first-timers, about wildlife and its conservation. The tourist can be an important tool in conservation – let’s not let it go waste!"

#2: Increase in wildlife tourism has been brought about by the increasing population of the ‘Tourist’. This species is easy to recognize (see figure). The species has created an ecosystem of its own. It eats any kind of high or low profile food. Lives in resorts. Seeks charismatic animals like the tiger. Its daily activity involves excessive use of its camera. This species facilitates wildlife tourism

#9: Wildlife tourism is an excellent way to expose people of India and abroad to its rich natural heritage [...] We definitely need to regulate the number of tourists to avoid crowding in the forests, but we also need to educate tourists, especially the first-timers, about wildlife and its conservation. The tourist can be an important tool in conservation – let’s not let it go waste!"

Find full cartoon here.

To the question of where we locate change, it depends on what this change is. Through my work, I often target individuals and smaller communities (say students, villagers etc.). I don't necessarily grab my paintbrush and declare that I will change the world. My idea of change is a tailored, targeted and therefore an efficient influence on individuals.

Ameen:

Ajay:

3. The role of technology in storytelling

How does technology influence and impact your work?

Ricoeur’s thoughts on the relationship between text and action, makes us reconsider how we think about ‘text’ and how this reading can be applied to technology. According to him, the distinction between text and action is not at the linguistic, but at the discursive level. This is how he differentiates language from discourse:

	Language	Discourse
Structure	A system: timeless and static	Located at a given time and moment
Composition	A sequence of signs	A sequence of events that describe, claim and represent the world
Meaning	Refers to signs	Refers to the world
Communication	Provides codes for communication. Necessary but not sufficient	Communicates

Using these working definitions, we can understand the medium as a language: a system that provides us with signs and codes for communication. A creative use of language and mediums will hence, enable us to create narratives and produce meaning (which will be generated and negotiated by the audience). Technology is in this case our language, and how each storyteller uses it determines new ways to create meaning: experiences, connections and associations with and within their stories. We now ask them if/how the use of this 'language' mediates and impacts their work.

Arjun: Technology is the best facilitator in the realm of my science-art-communication. I depend on it extensively, to first educate myself. Then to create artwork (computer, tablet, smartphone). And then eventually I depend heavily on social media to broadcast my work. I will definitely credit the power of technology for fostering and enabling effective communication.

# 11: The story of Ajoba was carried far and wide in newspapers, television news and the internet. Find full cartoon here.

In my capacity, I feel most confident targeting students and urban youth. But thanks to the power of social media, putting my work out there has grabbed the attention of change-makers who are capable of things that is beyond my scope. This has led to collaborations through which the reach has become wider. Teachers use my art work in their classes, some organisations are using it in forest department buildings to educate visitors, some local groups have translated my work into regional languages.

Ameen:

Ajay:

4. Translating awareness into action through stories

Can you guarantee the ideas and values imbued by the story translate into action in the public space?

“what must be the nature of action...if it is to be read in terms of change in the world?” From Text to Action

So far they have told us about the power and content of stories. However, we have yet to find out what is it in stories that make listeners translate fiction into real life action. Ricoeur's final characteristic of narratives points us in the direction of empathy and interpretation.

Like discourse, action is open to interpretation. He posits that characters of our stories rise to the status of ‘persons’ when we evaluate their actions, including their doings and sufferings. This ethical verdict determines the identity of the character in the eyes of the audience (above any other physical or emotional characteristics) and this is what ultimately adds meaning to the events of the story, as it inspires the audience to emulate or reject this behavior through their actions.

We asked our storytellers their thoughts on how to translate stories' messages into meaningful action, or if it was even possible to guarantee this transition to begin with:

Arjun: I don’t [know]. One never does, I feel. But a lot of good awareness programs have made me change little things in my life. The people or groups who initiated those campaigns don't know of this, do they? This is somewhat similar. I believe that even if ONE person in the thousand who view my work gets influenced into making little changes, then it was worth my time and effort.

Ameen:

Ajay: (Ajay commented on the impact of stories while we were discussing how to gauge the impact of his work. In our first conversation he said: "Change is happening but there are no tests that can measure it and quantify it." and he elaborates on this idea below:)

5. Influence of stories on citizenship and political participation

Can the power of stories be leveraged to instill a sense of responsibility in the audience?

"You can only achieve power in common by including the opinions of as many people as possible in the discourse"

Finally, as stated in the brief of the project on methods for change, we are also interested in defining how political participation should be manifested in the public space. Ricoeur frames political action as a result of discourse and political deliberation.For a brief discussion of the relationship between storytelling and our political identity visit Part 2 of Storytelling as Performance.)

This last section captures the storytellers' point of view on how stories may affect our sense of citizenship and political responsibility.

Arjun: We are living in a society which is becoming increasingly insensitive and arrogant. There seems to be no time to stop and see the big picture: what are we doing? are our demands and lifestyles sustainable? Is the future generation secure? Impacts of our actions on the natural world.


#1: Most of us love seafood. And why shouldn't we? It tops the charts as some of the most delicious delicacies in the world! It so happens that we rarely think about what goes on “behind-the-scenes” and take many things for granted. The story behind how food reaches your plate is quite a scary one!	#12: So next time you feel like a getting a seafood dinner, do it with some perspective.

Find full cartoon here

Ameen:

Ajay:

Closing Remarks

I hope you enjoyed reading, watching and listening these three wonderful storytellers share their ideas on technology, interpretation and action. The question that remains unresolved is whether the effect of the story is shaped by the use of technology or not. At the end of the day it is the interpretation of stories -more than what it is said and how it is being said- what will determine the sustainability of these intents for change. The answers of our storytellers reinforce the notion that technology is a system, a language, a medium that transports our messages and intentions, but that inherently lacks the ability to provide guarantees for action and sway users into a lifestyle of responsible citizenship the second they pull out from their cartoon, screen or mp3.

The box below includes a quick run through the main ideas discussed throughout the post:

1. On the power of storytelling:

Arjun argues that storytelling is the origin of all communication techniques, and this makes it extremely attractive for the public.
Both Ajay and Ameen bring up the ability to influence behavior, shape the minds of people and transmit experiences, values and beliefs.
Both also brought up how dominant religions, ideologies, markets governments use storytelling to build movements and sustain their support
Finally Ajay comments on the issue of access: stories are powerful yet only a small share of stories are being told Hence, the need for this method to become more pervasive.

2. Storytelling as a vehicle for change:
Each storyteller locates change in different yet complementary spaces:

Arjun believes it must occur at the community level and hence the approach (stories) must be tailored and targeted in order to achieve an effective influence. His approach to change is very contextual.
Ameen locates it at the behavioral level; in our ability to make decisions and choices. His approach to change is based on how we use information from stories to interact with our surroundings.
Ajay locates it at the value level: He believes stories should influence us to adjust our values and only then, we will shape our behavior accordingly.

3. Role of technology:
We approached technology as a 'text' and as a 'language' that creates new possibilities for meaning and interpretation.

For Arjun and Ajay, technology enabled them to connect with other organizations and increased possibilities for partnerships and collaborations.

The three of them believe technology is an accelerator of the journey of stories and that it enables them to reach a larger audience.
Ameen argued that each medium requires different fluencies, and that the language of each medium should be adapted for the story. For example, a story will be told in different ways if using body language, video, audio, etc. He uses the example of the Twitter adaption of the Mahabharata.
Ajay closes by noting that although technology enables, it cannot replace the storyteller.

4. Translating awareness into action

Arjun and Ameen comment on the power of effectively and positively influencing one person. They believe the impact will exponentially spread and grow through that person's network or community.
Arjun believes you can guarantee it will turn into action.
Ameen believes you need to move them and inspire them through your characters to the point they feel they can be the hero of that story and act accordingly.
Ajay takes a more pragmatic approach towards action and shares some of the activities The Kahani Project uses to complement his storytelling sessions, such as: story-thons, story-booths and interactive storytelling, where they engage the audience in the production of their own stories.

5. Impact of storytelling on citizenship and political participation

Arun and Ajay believe this will come as a result of self-reflection and an evaluation of our impact in the world.
Ameen believes effective stories transmit the 'responsibility of action' through rhetoric. He uses the example of the popularity of India Against Corruption movement.
Ajay believes storytelling is a humanizing force that has the power of healing. He recommends institutions should utilize this method to spread confidence and inclusion among society and particularly with excluded groups.

Footnotes

[1] Semiotics is defined as the study of signs and symbols and their use or interpretation. It is the study of making meaning and is essential to understand communication processes. While we will not look at any specific semiotics theory, we will focus on how stories create meaning through different signs and mediums, and how this meaning can be leveraged for making change.

[2] Refer to Stanford Encyclopedia of Philosophy’s page on Paul Ricoeur and the section on ‘Selves and Agents’ to learn more about how action is mediated by causation, interference and intervention. Some interesting thoughts that inspired the above post

“What must be the nature of the world … if human beings are able to introduce changes into it?. Ricoeur adopts the analysis of interference or intervention that G. H. von Wright gives in Explanation and Understanding, and shows that for there to be interference, there must be both: an ongoing anterior established order or course of things and a human doing that somehow intervenes in and disturbs that order. Moreover, interference is always purposeful. Hence an interference is not merely ascribable to an agent. It is also imputable to the agent as the one whose purpose motivates the interference.”

“The second crucial question about action is “What must be the nature of action … if it is to be read in terms of a change in the world?” Ricoeur argues that every action involves initiative, i.e., “an intervention of the agent of action into the course of the world, an intervention that effectively causes changes in the world” (Oneself as Another, 109, translation modified). Initiative requires a bodily agent possessing specific capabilities and vulnerabilities who inhabits some concrete worldly situation.”

Sources:

Dauenhauer, Bernard and Pellauer, David, "Paul Ricoeur", The Stanford Encyclopedia of Philosophy (Winter 2012 Edition), Edward N. Zalta (ed.), URL = <http://plato.stanford.edu/archives/win2012/entries/ricoeur/>.

For more details visit https://cis-india.org/digital-natives/making-change/multimedia-storytellers

Bridging the Information Divide - Political Quotient

denisse — 2015-10-24T14:28:06Z

On this post, we will unpack 'information poverty'- a problem lying at the very foundation of the crises that inspired this project and a barrier impacting political action. We interview Surabhi HR, the founder director of the political consulting firm Political Quotient, an initiative that seeks to change how youth interacts with politics in India

CHANGE-MAKER: Surabhi H R

ORGANIZATION: Political Quotient

METHOD OF CHANGE: Building an information service for citizen grievances, designed to keep elected representatives accountable for what happens in their constituency.

STRATEGY OF CHANGE: Building a new breed of politically conscious youth in India through technology and an interdisciplinary approach to change.

The deeper we delve into this project, the more the ‘information question’ rises to the surface as the decisive factor shaping political participation in democracies. Most of the initiatives we have learned about are focused on providing spaces, resources and opportunities to enable voices, participation and richer exchanges of information and knowledge. Yet, framing these as ‘empowering’ overlooks citizens who are trapped in an information gap or suffocated by an information overflow. People who find themselves in either side of the spectrum, are for the most part discouraged from engaging with this information, participating in public discussions (Jaeger, 2005), and do not have the same political opportunities as people with wider and freer access to information.

As we continue to explore how youth is redefining civic action in digital and information societies, we must thoroughly understand the different ways in which information barriers are affecting political action. On this post, we will go over a short glossary of terms that will help us understand information poverty better- a problem lying at the very foundation of the crises that inspired this project. These terms will be somewhat similar to each other, but will be unpacked from three different points of view, describing the implications of information poverty for social justice, technology disparity and democracy. The glossary will be coupled by our conversation with Surabhi HR, the founder director of the political consulting firm Political Quotient, an initiative that seeks to change how youth interacts with politics in India. Her background in Economics added new nuances to our analysis, as we explore the workings of political action through the lenses of economic theory.

Political Quotient

Political Quotient wants to “build a new breed of politically conscious youth that engages with the political system and equips them with the necessary skills to do so”. They have been running two programs: the ‘Political Internship Programme’ where young people have the opportunity to join party lines and support with legislative research, performance auditing, media management and event organization. And the second program is ‘Politicking’, in which they organize Google hangouts and panels between student leaders, political commentators, and party heads to debate and discuss policy-making and politics.

Now PQ is moving on to a new phase, in which they recognize it is not only youth who must be empowered. Similarly to Janaagraha, they also believe there must be an information structure in place to support elected representatives, who have been chosen to govern without the resources to effectively do so. “Things are changing, elected representatives are being held accountable, asked to be more transparent and to be more active, but the honest truth is they don’t have the necessary support to do this” comments Surabhi on the situation that led her and her team to develop a set of services and products to engage people in direct conversation with their elected representatives. These including the following:

a) A grievance addressing service: designed to keep elected representatives accountable for what happens in their constituency. Citizen grievances can be sent by e-mail, smartphone, sms, etc. to the elected representative’s office, where it will reach a multi-platform software that redresses the grievance to the right department; (for example, if the grievance is related to a tree fall, it will be redressed to the forestry department as opposed to staying in the MLA office). The whole process will be transparent, as both the citizen and the MLA will be able to track the status of the complaint, from the day it was issued to the day it was implemented, using technology.

b) A government schemes and subsidies information service: Citizens will have access to information about schemes through digital technologies, and find out if it is reaching the right beneficiaries.

Glossary:

(or crash course on concepts we should be familiar with when discussing making change in information societies)

To understand what information poverty is and how Political Quotient’s intervention in the information landscape will impact political action, will refer to the work of Johannes Britz, Doctor in Information Science and that of Anthony Downs, Economist specialist in public policy and public administration. This choice is inspired by a natural tension in our research as we continue to negotiate: what change ‘should’ look like from the lens of social justice and sustainable development, and what the ecosystem of change actually looks like when we deconstruct the political and economic structures enabling and constraining intents of change.

1.Information poverty:
According to Johannes Britz, : “the situation in which individuals and communities do not have the skills, abilities or material means to obtain efficient access to information, interpret it and apply it.”

Britz believes that information poverty must be addressed from a social justice perspective that considers the social, political and economic consequences of lack of information for our ability to fulfill our capabilities and freedoms. He posits a 'fair information society' as an ideal, in which social institutions work towards eradicating the four main characteristics of information- poor societies (See box below)

Characteristics of information-poor societies

1. Lack of essential information
2. Lack of financial capital to access information
3. Lack of technical infrastructure to access information
4. Lack of intellectual capacity to filter and evaluate
the benefits of information

The third characteristic: 'inefficient information infrastructures' is the main gap, both Janaagraha and Political Quotient, are addressing in urban India. They are both providing services to connect the citizen with their elected representatives; establishing a reliable exchange of information between parties, and as a consequence, more autonomy, transparency and accountability in the governance process.

How does Political Quotient brings us closer to a fairer information landscape in governance? Surabhi responds: “The [grievance addressing] system is using the benefits of filling the information gap to create tangible assets: greater accountability, interaction, participation in the citizen-elected representative relationship and thereby fundamentally changing the way they interact.”

Following Britz's reading of John Rawls' categories of justice[1]. PQ’s work addresses social justice in the following ways:

Recognition and participation: Enhancing the citizen’s ability to file a complaint is in itself an act of recognition of the citizen’s power to affect its own environment and his possibility to participate in the governance process.
Reciprocity: The system enables interaction between the elected representative and the citizen, setting forth reciprocity, transparency and a horizontal platform for exchanges where both parties manage the same information.
Development of capabilities: Assuming a successful implementation, grievances addressed imply the realization of the power of the citizen and a more functional infrastructure that enables their development as individuals.
Distribution and enablement: Assuming all citizens in Karnataka have access to ICTs, this service distributes power and bridges the distance between them and the government.

"In a society where we depend on the creation, access and manipulation of information, [lack of information] questions the fundamental freedoms of people”. Britz, 2004

While all these are highly idealistic assumptions, the last one is the most problematic (in a country where the Internet and mobile penetration rate remain as low as 16% and 26% respectively). While information and communication technologies do play an important role in bridging the gap between those who have access and produce information and those who don’t, as Britz outlines, the growth of ICT’s takes information poverty to a “whole new dimension”; in most cases dividing the info-haves and the info-have nots even further. Britz ideal of an fair information society is what we aspire to, yet there are structural limitations in place which might prevent information-based initiatives, such as Political Quotient, from achieving its social justice objectives.

2.Information Poverty
Information poverty can also be thought of as ‘information inequity’, which for the last 20 years has been strongly correlated to the digital divide. From this perspective, we can define it as the “economic inequality between groups in terms of access to and use of knowledge and ICTs.”

Analyzing information precariousness from the technology perspective brings us to the elements contributing to the digital divide and how they are affecting our ability to be informed by and of digital technologies. According to Britz, the three main elements contributing to the divide are the following:

Factors Contributing to Digital Divide

a) Connectivity: Lack of infrastructure and material access to ICTs
b) Content: Inability to access content because it is unaffordable, unavailable or unsuitable.
c) Human approach: Lack of education and digital literacy to understand and use information and data as knowledge.

This is a paramount consideration for Political Quotient if they aspire to reach all the constituencies in Karnataka; both rural and urban. Surabhi recognizes the firm will have to overcome the socioeconomic barriers that impede a pervasive adoption of her product. “When one travels between rural and urban, the differences are many. Nothing has been done on the ground and there is a lot of potential. What is encouraging is that they want to learn.” This limitation is conflicting with the amount of information the stakeholders of this project need to handle in order to successfully bridge the information gap (between the elected representatives and the citizens) and have it be a “mutually beneficial relationship between the voter and the voted” as they envision:

Information stakeholders need in order to use this service
Infographic generated using info.gram

While the service PQ is developing seeks to leverage technology to bridge this gap, digital illiteracy might not only prevent citizens from using the system, but could potentially exclude them further from the democratic process. As Shah posits in the project’s thought piece (on increasing the access to ICTS): “the analogue citizen is expected to transition to the emerging new paradigms: earlier categories of discrimination or exclusion are now replaced by technology exclusion.” The team plans to work with their clients (representatives) in digital technologies and organizational skills capacity building, yet an information inequity strategy needs to be put in place in order to guarantee the fulfillment of all the stakeholders’ capabilities -particularly equitable participation from the citizen’s front.

3. Information Poverty:
Information poverty can also take the economic avatar of ‘imperfect knowledge’. According to Anthony Downs, “lack of complete information on which to base decisions is a condition so basic to human life that it influences the structure of almost every social institution”.

Downs' perspective is based on public choice theory, which is “the use of economic tools to deal with traditional problems in political science”. This is a subset of positive political theory, that models voters, bureaucrats and politicians as self-interested. He posits in his work ‘Economic Theory for Political Action in a Democracy’ that political parties in democracies formulate policy and serve interest groups merely as a means to gaining votes.

Surabhi and her team align with this thinking: “Politics is not benevolent; ours is a for-profit model that seeks to engage with the elected representative in providing him a mechanism to ensure that he gets more votes. At the same time, we also engage with citizens in ensuring that their interests and issues are looked into. Our basis is that politicians work for votes and the same should be leveraged to solve problems”. Downs’ thesis is that given these assumptions, a democracy –a political system where the parties compete for the control of the government –can only function to its fullest potential when there is perfect information and information is costless. This is what makes democracy the gold standard of governance and the great model on paper that promises to secure our equality and freedoms.

Yet, democracy does not cease to bring disappointment and a sense of helplessness towards politics amongst youth. The advent of digital technologies has been a glimpse of hope for their political engagement, and this entire research is grounded on the question of how is it they can renew trust and mobilize youth towards civic engagement. A first step towards this direction is assuming the inherent faults in the system, as opposed to focusing on citizen apathy. Democracy has been implemented in a system where there is imperfect knowledge and where there is a high degree of both voluntary and involuntary ignorance [2],. This, according to Downs, means that:

Consequences of imperfect knowledge in governance

Parties do not know what citizens want
Citizens do not always know what the government is doing or should be doing
Information to overcome this gap is costly

“Ignorance of politics is not a result of unpatriotic apathy, rather it is a highly rational response to the fats of political life in a large democracy” Downs, 1957

If information is costly, so is democracy. The highest risk of deeming citizens apathetic is ignoring the information barriers that prevent them from participating fairly in decision-making processes. Political Quotient cannot intervene by encouraging citizens to be informed, but it can provide them with tools to bring them closer to constituency related information, bringing down the costs of both participation and information. As put by Surabhi: “We want to be an ally of the political system. They need to do good. They are there for 5 years and need to do something.”

Making Change

While my glossary of terms may seem repetitive (I did define the same term three times), I want to make an emphasis on how important it is to unpack our concepts through various lens of analysis. We started this project exploring multi-stakeholderism and partnerships on the ground, however we are naturally moving on to spaces of knowledge collaboration where change is conceived through the amalgamation of different disciplines. These convergences do not necessarily happen in the most visible ways though, and one of the project’s objectives is to identify undocumented yet significant interventions to make change in the landscape of information societies.

Political Quotient’s initiative breaks the following paradigms in the discourse of 'change in the digital era':

a) It removes the spotlight from the citizen: while the focus of the project is to level citizens-citizen and citizen-government power relations (in terms of access to information), the political firm is focusing on improving the efficiency of the government apparatus, which brings new light to how 'citizen action' unfolds in the context of urban governance.

b) Political Quotient’s methods are far from what we see in the ‘spectacle imperative’ where the intent for change is scaled up through visibility in the public sphere. The firm was conceived in the private sector and its work will take place from within the elected representative’s offices.

c) The firm, in the same way as Vita Beans, applies an interdisciplinary approach to the design of its technology. (Fun fact: Political Quotient is working alongside Amruth’s team to create mobile applications for the service; which means the infrastructure will include both behavioural science and economic thinking behind its design. Read one of our previous posts, to learn more about Amruth's approach to change and digital design)

d) Technology is indeed framing their understanding of change, but in this case, the question is how technology can be amplified by human behaviour and education, as opposed to how technology determines or amplifies our ability to make change as it is commonly conceived.

Not including an analysis of information poverty, and how it both inspires and limits intents of change, devoids the project from understanding the dynamic nature of information and how it interferes in social justice and political action. Furthermore, info-poverty is not a condition characteristic of digital and information societies. Our ability to access information has always determined our dexterity to navigate institutions and infrastructures; indistinctive of what technologies are available at the time. We hope that Political Quotient’s initiative locates not only the information gaps, but also the inherent obstacles the digital divide might represent for their work, and as stated by Surabhi in their theory of change, take them “as an opportunity for a solution. Going from mere ideas to action”. We wish them the best and will follow up on them after June, once the new elected representatives are in office, to see the extent to which information poverty has been addressed through their service.

Footnotes:

[1] Britz based his categorization in John Rawls work on principles of justice. Particularly on 'A Theory of Justice' a work of political philosophy and ethics where he discusses inequality, distributive justice and his theory of Justice as Fairness. We did not refer to his work for this post, but it is worth a read in the context of the digital divide and the question of fair redistribution of digital technologies.

[2] Read more on voluntary or involuntary lack of knowledge in Downs' work on economic theory and political action. Particularly his reading on persuasion, ideologies and rational ignorance -in a context of imperfect knowledge and democracy. Some interesting ideas on persuasion: "Persuasion can only occur in the midst of ignorance; reality is: there are votes who are less informed than others and they need more facts; and we are mostly approached by biased versions of facts" and on rational ignorance: "when information is costly, no decision-maker can afford to know everything [...] ignorance of politics is not a result of unpatriotic apathy; rather it is a highly rational response to the facts of political life in a large democracy".

Sources

1. Britz, Johannes J. "To know or not to know: a moral reflection on information poverty." Journal of Information Science 30, no. 3 (2004): 192-204.

2. Downs, Anthony. "An economic theory of political action in a democracy." The Journal of Political Economy (1957): 135-150.

3. Jaeger, Paul T., and Kim M. Thompson. "Social information behavior and the democratic process: Information poverty, normative behavior, and electronic government in the United States." Library & Information Science Research 26, no. 1 (2005): 94-107.

4. Norris, Pippa. Digital divide: Civic engagement, information poverty, and the Internet worldwide. Cambridge University Press, 2001.

5. Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.

For more details visit https://cis-india.org/digital-natives/making-change/information-divide-political-quotient

Information Structures for Citizen Participation - Janaagraha

denisse — 2015-10-24T14:28:47Z

In our efforts to understand how change is conceptualized in the digital era, we find a growing emphasis on the role of effective information structures to empower the citizen and the government. We interview Joylita Saldanha from Janaagraha to answer questions around information, participation and e-governance.

CHANGE-MAKER:Interview with Joylita Saldanha

ORGANIZATION: Janaagraha - I change my city

METHOD OF CHANGE: Online platforms to enable communication between the citizen and the government.

STRATEGY OF CHANGE:Empower the government -create resources to help them do what the citizens expect them to do.

10 posts into the project, we are identifying the most outstanding patterns between processes of change. One of the themes that comes up often is: information management. How do we translate data to information, and information to knowledge? What is the best way to produce, consume and disseminate information? How does visible information lead to better mechanisms of participation in democracy? As the topic recurs in my conversations with change-makers, I have even reflected about the way that I display the research outputs of this project, and have adapted the format of these articles to make them as interactive and accessible as possible. Why? Because we believe this research is an entry point for a wider conversation around different ways to understand ‘making change’, and in order to produce this knowledge we need different actors to take part in the conversation. Hence, the format of our information must be (visually) persuasive enough to sway the readers into at least reading the article, and encourage their engagement, interaction and participation.

This is also the rationale behind digital information platforms, including e-governance. Governments, authorities and organizations are devising new ways of presenting their information and making their services more accessible and interactive for the public. According to the UNESCO’s definition, e-governance is the public sector’s use of information and communication technology with the aim of:

Improving information and service delivery
Encouraging citizen participation in decision-making processes
Making governments accountable, transparent and effective

What is e-governance?
By the IDRC and IdeaCorp

India has its own National e-governance plan in place. It’s ambitious in scope:

“a massive country-wide infrastructure reaching down to the remotest of villages is evolving, and large-scale digitization of records is taking place to enable easy, reliable access over the internet. The ultimate objective is to bring public services closer home to citizens”.

Information and Urban Governance

(This section will be revised)

The question on information management is key in the analysis of citizen action in emerging information societies. This project acknowledged from its inception that the information flow of networks is changing and shaping the dynamics of state-citizen-market relationships (Shah, 2014). I will refer to Yochai Benkler’s The Wealth of Networks, to revisit the information economy, as it has been a recurrent reference in my analyses throughout the project, and it will be a useful benchmark to cross-reference findings in the future. On this opportunity, I would like to highlight his views on the role of information flow in democratic societies:

“The basic claim is that the diversity of ways of organizing information production and use, opens a range of possibilities for pursuing the core political values of liberal societies-individual freedom, a more genuinely participatory political system, a critical culture, and social justice” Benkler, 2006

Enabling a smoother and more transparent information flow, according to his work, has the following effects on citizen’s participation:

1. Autonomy: Access to information enables citizens to perceive a wider range of possibilities and options against which they can gauge their choices. This is particularly important when the citizen participates in decision-making processes.

2. Democracy: The emergence of an information economy, creates information structures that are not only an alternative to mass media, as Benkler states, but I would like to add are also alternative to government-run e-governance platforms that cannot fully cater to citizens' need for participation and debate. Creating an accessible and participatory information structure also creates a space that fosters public discussion, and hence, the expression of our political nature. (Visit Storytelling as Performance Part 2 for a larger exploration of the political in the public space)

3. Human justice: The freedom to access basic resources and services, allows us to fulfil our capabilities in society, including producing our own information, as well as improving our well-being by accessing information about health, education, public infrastructure, etc.

These three characteristics can be very well tied up with the three objectives of e-governance outlined above: wider information delivery, citizen participation and government accountability. Citizens aspire to access information that enables them to make good choices and participate in conversations that affect their livelihoods. For this reason, we find a common goal among the change actors (interviewed in the series), is devising new modes to engage with government-related information that complement or replace government-owned platforms.

Civil Society' and E-governance

One of the best known examples of these initiatives have been spearheaded by the Bangalore-based NGO: Janaagraha. the Centre for Citizenship and Democracy.

Image courtesy of Duke University website

The organization works to improve the quality of life in Indian cities and towns, by improving the information around infrastructure and services; and citizenship. We interviewed Joylita Saldanha, who works for the NGO’s leadership team to learn more about Janaagraha’s views on the role of information for urban governance, based on the experience of platforms such as I change my city. Her perspective c aught me off guard, as she framed the problem in urban governance from a somewhat unconventional angle:

Joylita Saldanha

Janaagraha's Leadership Team

Experience conceptualizing and
building Mobile and Web products in Los Angeles and Bangalore

Believes technology is a great lever and enabler.
Sees potential in technology to drive community action at the ground level

Whenever we talk about social change, participation and democracy, we root for the discourse that works to empower the citizen. Janaagraha finds this assumption incomplete. Saldanha suggests it is our role to find new ways to empower the government and help them do their job: "One citizen cannot be always an agent of change so we need communities coming together [...] We want to look at how to get citizens involved, because we can’t keep blaming the government if we don’t participate. We need to help them do what they do".

Read this short interview to get a glimpse of the information structures Janaagraha is building to empower the government.

Interview:

In order to gauge the extent to which Janaagraha is empowering and enabling the government to make information accessible for the public, we will look at how their online platforms are improving e-governance, based on the three characteristics outlined in the UNESCO definition and the three characteristics of effective information economies outlined by Benkler.

Stage 1: Improving information delivery

How does I change my city tackle this information crisis?

JS: Janaagraha wants to improve the quality of life in two ways:

Improving the quality of infrastructure.
Improving the quality of citizenship and citizen engagement.

We look at I change my city as something that enables citizens and governments to be more transparent for each other. Janaagraha can’t be everywhere, but technology crosscuts all the programs to allow us to roll it out to other cities.

How does Janaagraha know what information people need?

JS:We have a Net Plus Roots approach:

Stage	Roots: Information transactions at the grassroots level	Net: Information transactions through technology
Process	Reach out to communities and engage with them Community outreach and advocacy teams contacts the government Get the government and the citizen connected Send out citizen reports to government Follow up with the government to get responses Share responses with the citizens	We take all learnings from the grassroots and apply them to technology. The design/product team in place does customer research. Look at google keywords and try to understand what people are searching for Disseminate that content with citizens
Example	Crisis: Low voting turn out. Roots intervention: Look at where people go to enroll for voting and how we can clean up the electoral role at the grassroots level. Net intervention: Jaagte Raho: A portal People can register online to vote.	Crisis: How to get a driving license in Bangalore. Roots intervention: People were not getting them because they don’t know the correct process or what to do. They don’t know the hows or the whys. Net intervention We created a section called How To and put the process of a) How to get a driving license b) why do you go and get a driving license c) what are the documents you need to carry.

Right now we are playing the role of facilitator, but eventually we don’t want to be those facilitators. We want these platforms to be bridges between the citizen and the government.

My only problem with this is that an information structure based and reliant on digital technologies will only allow the interests of the middle class to permeate the system. How will information from other groups feed into the structure?

JS: We definitely want to enable access for everyone, but we don’t want a duplication of efforts. If the road is broken; even if one person complains and gets that pothole fixed then the road will be good for everyone to use. At the end of the day what we want people is to participate. From then we can take it to the next level and ask: ok what are we really missing in terms of planning? where are we missing participatory budgeting? where can we involve everybody: not only the urban but everybody. That’s what it takes it to the next level.

Stage 2: Encouraging citizen participation in decision-making processes

How does access to information improve urban governance?

JS: A very basic important aspect of where you live is to find which is your ward who is your electoral representative and what does he do. People don’t even know which ward they are living in, which is their assembly constituency, etc. Engaging with the electoral representative, then engaging with civic agencies. These are things you need to have in place before we start looking beyond this.

And you are facilitating this information?

JS: Yes, we are trying to map out services in the neighborhood and give more information about this. We have Municipal Commissions in Bangalore, and most people don’t know where these agencies are located, so our survey team went out found the offices and mapped them.

We use maps a lot because we make a lot of emphasis in spatial data. We want people to participate: tell us where their the park or playground is, locate it and then we take this information and find out: what is the budget allocated for this park, when was the last clean up, what is the future of this park, etc. At the same time, we want the citizen to tell us about its state and their wish-lists for this park.

You mention spatial data. What is the best way to use it? and who should manage it?

One thing we see when we interact with civic agencies or electoral, is that most of them don’t have a grasp of the analytics to understand what is the ground level situation, and that is where we come in. We have an information structure in place and we make data accessible. This helps representatives understand what are the patterns: a) what are the trends, b) where are their successes, c) where are their failures. Data needs to play a major role in how we take our decisions. It cannot be intuitively thought out.

Stage 3: Making governments accountable and transparent

How can these resources make the government more accountable?

We need more [information] systems in place to identify what is accessible in terms of services and infrastructures. First step is making things transparent; and making elected representatives, civic agencies, citizens -all these people accountable. We believe that accountability and participation goes hand in hand. You need to participate in order to make it accountable. The process of engagement is empowering for the citizen once they realize they can bring about change."

It takes time to get things done; change happens very slowly. And we can’t keep blaming the government if we don’t participate. We don’t lend them a hand, and let’s be honest, we probably don’t have the resources. So, how do we enable the government? How do we empower them? That’s something Janaagraha works for: helping the government do what they need to do.

***********

The next interview will feature Surabhi HR from Political Quotient, an organization working to redefine how youth engage with politics in the digital era. We will refer back to the characteristics about information economies and e-governance outlined on this post and use Janaagraha's experience as a backdrop, to explore the work PQ is doing: organizing spatial data, improving information structures for the government and bridging communication between citizens and their elected representatives.

Sources:

Benkler, Yochai. The wealth of networks: How social production transforms markets and freedom. Yale University Press, 2006.

Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.

For more details visit https://cis-india.org/digital-natives/making-change/information-structures-janaagraha

Digital Design: Human Behavior vs. Technology - Vita Beans

denisse — 2015-10-24T14:29:23Z

What comes first? Understanding human behavior and communication patterns to design digital technologies? Or should our technologies have the innate capacity to adapt to the profiles of all its potential users? This post will look at accessibility challenges for digital immigrants and the importance of behavioral science for the design of digital technologies. We interview Amruth Bagali Ravindranath from Vita Beans.

CHANGE-MAKER: Amruth B R

PRODUCT:
Vita Beans and Guru G

METHOD OF CHANGE:
Borrow elements from behavioral science and social marketing to make technology more intuitive.

STRATEGY OF CHANGE:
Make technology easy to use, fun and effective.

Chirptoons: Create Cartoons in a Jiffy. Designed by Vita Beans
(The animation seems to be skipping a few lines. Check box below for a transcript)
Design your own here: http://bit.ly/1dOEpPo

Transcript of animation:

Ajoy: Hi!
Usha: Hi! What will we talk about today?
Ajoy: We will learn to design digital stories!
Usha: What do you mean by digital stories?
Ajoy: What we are doing right now!.
Telling a story through a digital medium.
Usha: Oh! But what is so complicated about that?
You write a story and then you post it online What’s
the big deal?
Ajoy: This is true. But you want everyone to access
your story right?
Usha: Yes! Of course!
Ajoy: Then you need to think about your audience!
Are you sure they all know how to use this technology?
Usha: Well...no, not really.
Ajoy: Do you know what makes it challenging for them?
Or how to adapt technology to make it easier?
Usha: Eh, no...no clue :(
Ajoy: Then read on.Today we will take a step back.
We must think about human behaviour first!
and then design our technology accordingly.
Usha: Sounds good! Let's do it.

First off, apologies for such a feeble and sad animation. When I was given access to Chirptoons, I was quite confident I would be able to produce a somewhat interesting introduction to this post and get you excited about our next interview. However, between first-time user friction and a couple of glitches in the program, I found myself -a semi-savvy digital native who has been using technology, almost every day of her life, for the last 15 years- struggling to create the cartoon and clearly failing at it. The biggest challenge was translating what I had in mind into a digital format (The demo was very straightforward. I was just particularly inept), and it was frustrating to the point I decided to drop it, leave it as is, publish my unfinished cartoon and turn this post into a reflection on 'design challenges behind digital storytelling', so I could move on with my life.

What I experienced with Chirptoons is what many users: both digital natives and immigrants constantly face due to the pace at which new digital technologies are emerging. While the privileged demographic who has physical access to technology has a decent knowledge of basic web browsing and document processing features, there is still a very large gap in accessibility in terms of how to navigate more complex formats. At the end of the day, producers retain the creative power and determine the functions and flexibility of the technologies we use in the day to day. Just think of Facebook and its constant interface updates. We have all felt the wrenching need for that 'dislike' button to make our interactions a tad more honest, yet we have no power to create it or change Facebook's format to one that enables our needs better.

So far, we have explored information from different angles: as activism, as visual design, as stories; and how digital technologies have been used strategically to disseminate it. However, our analysis is lacking a better understanding of the digital. We have been focusing on citizens as technology 'consumers', and we have not looked at whether digital infrastructures are accessible enough for users to become 'producers'. The question is: how do we do this: how do we engage different users with different digital literacy levels, skills and aptitudes in the production of digital content? With this post we bring a new topic into our series: accessibility and Information infrastructures. This one will focus on design and the role of behavioural science. Our interview with Amruth Bagali Ravindranath, brought a very unique perspective into the conversation, from which I would like to highlight three points:

a) The importance of behavioral science for design. Amruth stressed why we need a thorough understanding of behavioral and cognitive science in the design of digital technologies and how crucial it is to investigate the decision processes and communication strategies of humans to make technologies user-friendly and context appropriate.

b) How public relations and social marketing concepts can also provide insight on how to target and engage potential users more effectively. This point starts to answer some of the questions we raised on the Information Design post: thinking about the citizen as a consumer. This point also works as an alternative take on how to target civic engagement through technology.

c) How to engage different type of users: not only the digital native, but also digital immigrants[1]

who still play crucial roles as information gatekeepers in fields such as education or urban governance.

Vita Beans

We interviewed Amruth Bagali Ravindranath, Founder of Vita Beans to answer some of these questions. Vita Beans’ mandate is to create inspiring, easy-to-use applications in areas of education and human resources, to share knowledge in innovative, fun an effective ways. The logic behind their technological framework is trying to mimic the profile of the human brain linked to decision making -including economic, evolutionary, emotional, and psychological elements- and design their applications based on these patterns. Some of the products they offer are cognitive skill development applications, game based learning applications, educational technology research, among others, and their latest educational product: Guru G was chosen by the Unreasonable at Sea program (by Unreasonable institute & co-founder of Stanford d.school) as one of the 11 companies changing the world.

"We are trying to adapt to how the user wants to use something, rather than expecting the user to learn. This is essential in the education space to make things work".

Guru G is a "gamified teaching, teacher training & open certification platform", that aims to democratize access to technology for quality teachers. Rather than focusing on the student as most education technologies do, Guru G believes that teachers are the most important element of the education system. Enabling teachers, means quality education will reach the lives of hundreds of students during their professional life time, and with this in mind, Vita Beans designed a platform that is engaging, easy to use and intuitive, designed specifically with teachers, schools and governments in mind.

Unreasonable Barcelona: Anand Joshi, Guru-G from Unreasonable Media on Vimeo.

Inspiration

"Teachers don't use and don't like to use technology"

The idea came from the products Vita Beans had already developed for the education space, such as their text2animation & text2game prototypes. They had produced over 80 collaborative games teachers were using in the classroom. Students play together in teams and learn about different topics through the process of gaming. However, suddenly they realized teachers had great ideas they didn't know how to translate into a digital form because they did not have the knowledge or the skills to create digital content. This is, according to Amruth, the crisis they are trying to solve in the education space: the quality of teachers, access to good teachers and the difficulty for teachers to adopt new technologies were the biggest challenges. "

The design challenge

Their initial prototypes were designed with assumptions based on their gamification experiments with students. "We miserably failed with teachers and we discovered what a good gamification system for teachers looks like by prototyping with teachers and looking at the small things. It was an interesting learning experience." They identified two common reasons why they hesitated to adopt anything new in the classroom.

Teachers don't want to feel like they can't use something a student can.
Teachers can't visualize themselves using that tool, this there is an element of uncertainty and lack of confidence.

It was imperative for Vita Beans to switch focus: "Any tool you design, you expect to train the user to understand your tool, and if they refuse to do that; you blame them." They used their behavioural science background to come up with infrastructural solutions that solve the limitations from the outset.

The solutions

They started prototyping with natural language processing for their text2animation & text2game projects. NLP is a branch of computer science concerned with the interactions between computers and human languages. Teachers articulated their ideas in simple English and the program used NLP to take what they said, try to understand what they were trying to visualize and convert into programming language to build an animated movie out of it (like what we used to open this article -but with hopefully better results). Amruth was very confident about the potential of this prototype and shared with us that UNICEF might take it up and implement it as an open source animated video and game creation tool in Africa.

They also developed an adaptive navigation engine for one of their game based learning platforms; a tool that adapts to what you are trying to do: "There is no fixed way to navigate from one task to another. It tries to learn the closest action that each teacher is trying to do and it executes that. It tries to learn how the teacher wants to use it."' This was a success. They incorporated touch screens to make the product more intuitive and the teachers picked it up quickly.

Amruth claims they are the first in the world to develop a gamification platform specifically for teachers and the reason was their solution to the navigation issue. This experience also indirectly helped in designing Guru-G.

"Amruth Bagali Ravindranath talks about text2animation & text2game prototypes"
Amruth B R, at TedxMcGill. Courtesy of YouTube

These design solutions and the learnings from each project inspired the team to come up with products which have been adopted commercially across 10 states in India, reached 4000+ schools & over 3 million kids internationally through partners in India & North America. They have helped education companies build their primary and secondary school education products, (including one of India's top classroom technologies), have been covered by the media and won several entrepreneurship awards. More information here and on their website. Our question is: what is it about behavioral science that helped Amruth's team arrive to this epiphany in tech design?

Behavioral Science and Social Marketing

Comparing marketing to advocacy is bound to be met by resistance and perhaps controversy. I raised this question when we interviewed Maya Ganesh for the Information Design post, and stated the following in our conclusion: "Our consumption habits in the market are shaping how we process and interact with information in the public space. The possibility of 'consumer behavior' permeating modalities of activism, reinforces the need to explore more interesting strategies for information dissemination." Now that we are starting to look closely at the infrastructure supporting information, I will stubbornly return to the same question: to what extent should we borrow tactics for advocacy from marketing? and add: how much of it should permeate the design of digital technologies?

Amruth made a casual reference during our interview that triggered this thought. We were discussing the importance of understanding behavior patterns, when he brought up Edward Bernays. This man used psychoanalysis, psychology and social science to design public persuasion campaigns and could get masses to choose what he wanted them to without them realizing it. While this sounds awfully dangerous and manipulative, I would like to rescue the idea of understanding human behavior well enough to design technology around it and I will entertain this thought in the context of social change -please, don't judge.

Pillip Kotler, S. C. Johnson Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University, wrote a paper bringing marketing and social change together: “Can social causes be advanced more successfully through applying principles, concepts and techniques of marketing?”. He defines marketing as:

"a sophisticated technology, that draws heavily on behavioral science for clues to solve communication and persuasion related to influencing accessibility. [...] Most of the effort is spent on discovering the wants of a target audience and creating goods and services to satisfy them" (Kotler, 1971)

This definition is a useful bridge to link marketing with accessibility of digital technologies. G.D. Wiebe wrote an influential paper on social marketing, that coined the question: "Why can't you sell brotherhood and rational thinking like you can sell soap?", that later influenced public information campaigns by USAID, the WHO, and the World Bank [2] . While he recognized how these models can to an extent commodify human behavior and social principles, he stressed that knowledge of behavioral science is a useful framework for product planning, that must be given a socially useful implementation. He developed the following criteria of considerations:

Criteria	Description
Force	The intensity of the person's motivation toward the goal -a combination of his predisposition prior to the message and the stimulation of the message
Direction	Knowledge of how or where the person might go to consummate his motivation.
Mechanism	The existence of an agency that enables the person to translate his motivation into action.
Adequacy	The ability and effectiveness of the agency in performing its task.
Distance	Estimate of the energy and cost required (by the user) to consummate the motivation in relation to the reward

Considering this framework is part of recognizing how knowledge circulating market networks affects our behavior. Nishant Shah addressed two ideas along these lines in the thought piece. First, he suggests us to recognize the negotiations that take place in the state-citizen-market ecosystem, and how they affect our rights, demands and responsibilities in society. Second, how this leads to a different understanding of the citizen as an "embodiment of these state-market negotiations". Keeping consumer behavior, and the forces shaping, enabling and constraining it in mind, is an interesting framework when we think of ourselves as information consumers -and as Yochai Benkler posits in The Wealth of Networks- in an ongoing transition to information producers. This also depends on how we think of information. We usually define content as information, but the structure and infrastructure are also pieces of 'information' we continuously shape through our interaction with technology. Hence, when we talk about making information accessible, we are also talking about producing legible and intelligible infrastructures.

Linking it back to digital technology

I am aware that the relationship we are trying to draw seems little far-fetched, but Amruth and the Vita Bean's team experience shows this behavioral-science approach, not only has a lot of potential, but is seldom explored in the education technology market. He told us about his success story with a behavior simulation engine. They used neuroscience as a base to build computer based activities and games to predict the behavior of its users on specific situations. They had an accuracy of 86%, which according to Amruth, is larger than every known psychological framework, and according to their testimonial, above most behavioral tests in the market (which only yield 20-40% of accuracy). Amruth said: "That was the first behavior research connection that brought us into the start-up space. Exploring games, exploring human behavior."

Design challenges in
mobile applications**

Make it noticeable
Make it useless if not shared
Manufacture peer pressure
Easy to personalize
Must evolve constantly
(static stories die)

We can also link these ideas back to storytelling. Amruth and I discussed what is the best way to use technology to engage users with digital stories. He made a good point at pairing up both processes: "What makes a storytelling session effective is how you contextualize a story for the person you are sitting with. As kids we are used to a one way process. As adults, stories are more interactive, so you may bring a new dimension, and the story might go in a very different direction. The technology must enable and reflect that." Compelling narratives must motivate the audience to interact with the stories, and digital devices must perform the same function. The infrastructure and interface of technologies must be intuitive, familiar and persuasive enough to sway users into interacting with it.

A way to do this is by pairing up technologies with the criterion above. In terms of functionality: provide them with a mechanism that translates the users ideas into action, that is efficient at enabling them, and that reduces the 'distance (the cost or amount of energy needed) to perform a task -as has been accomplished with Guru G in India. As for the force and direction of motivation, Amruth brought up some design challenges when discussing adoption of mobile applications [**"by analysing what increases the probability of a solution / campaign growing organically by word of mouth, going viral, and specifically what make something fashionable". See box on the left]. These challenges may vary from one application to the other but, at the end of day, the analysis and conceptualization of the product must be persuasive and empathetic with its users.

Making Change

To close our interview, Amruth and I talked about what it means to 'make change' through digital design. He believes 'making change' is composed of three elements:

Empathy: Your attempt to make change will depend on the amount of empathy you feel towards the people you are trying to create change for. "We spend time interacting with teachers, classrooms, just to get an idea of how the teacher thinks, empathize with prospective users".
Imagination: How you translate this empathy into solutions. "Imagination helps you think of as many solutions as you can to solve the design and adoption challenges"
Action: The most challenging stage according to Amruth: "If your technology is too hard to use, you will lose audience. If it's not impactful enough, it is trivialized. How do you reach a balance in making it effortless and yet, impactful?"

This post took a step back in our analysis of citizen action, to uncover a less visible space where change is also taking place: the intersection of the user with the machine. We seldom look at the relationship: producer-machine-consumer (and its multiple combinations) and how our behavior is being reconfigured by new digital technologies (in this project). The pace at which we need to upgrade our own operation systems, requires a degree of digital literacy that is not being facilitated by the state, the market or even civil society. Vita Beans, is one of the few examples of market actors working towards cutting the middle-man between users and digital technologies. If widely adopted, this model has the potential of re-organizing the state-citizen-market dynamic: from how citizens interact with the technology market to how new ways of producing and using technology might shape citizens' negotiation with the state.

This was also a set of explorations. It is a fairly new area in our research that will lead to more conversations with people who understand technology as an infrastructure and as material, as opposed to us- who often understand it as a practice, a space or an actor. Our goal is to bring content and infrastructure closer together, and make a stronger emphasis on inter-disciplinarity and multi-stakeholderism as a strategy to leverage change.

Footnotes:

[1] Refer to Marc Prensky's Digital Native, Digital Immigrant, for more on the limitations of digital immigrants in the education space; "It‟s very serious, because the single biggest problem facing education today is that our Digital Immigrant instructors, who speak an outdated language (that of the pre-digital age), are struggling to teach a population that speaks an entirely new language". Access it here: http://bit.ly/IMBu0j

The CIS book : Digital Alternatives with a Cause, is also an interesting and comprehensive read of what comprises a digital native or digital immigrant today: http://cis-india.org/digital-natives/blog/dnbook

[2] The World Bank makes reference to G.D. Wiebe's thinking on their blog: http://bit.ly/1jNZVZA. Also refer to: Baker, Michael (2012). The Marketing Book. Oxford: Butterworth-Heinemann. p. 696 and Lefebvre, R. Craig. Social Marketing and Social Change: Strategies and Tools to Improve Health, Well-Being and the Environment\year=2013. San Francisco: Jossey-Bass. p. 4. for examples of these interventions. Finally, the Wikipedia page on Social Marketing explains the role of G.D. Wiebe in the field: http://bit.ly/1lw4jPV

Sources:

Kotler, P., & Zaltman, G. (1971). Social marketing: an approach to planned social change. Journal of marketing, 35(3).

Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.

Wiebe, G.D. (1951-1952). "Merchandising Commodities and Citizenship on Television". Public Opinion Quarterly 15 (Winter): 679.

For more details visit https://cis-india.org/digital-natives/making-change/digital-storytelling-human-behavior-vs-technology

Storytelling as Performance: The Ugly Indian and Blank Noise 2

denisse — 2015-10-24T14:30:15Z

This post compares the method of storytelling with performances. To illustrate this, we explore the narratives of the Blank Noise project and The Ugly Indian, two civic groups from Bangalore making interventions in the public space. Part 2 looks at the role of actors and the stage in performances to explore the role of agency and the public space in storytelling.

This is part 2 of our analysis of Blank Noise and The Ugly Indian, two civic groups thriving in Bangalore by making a strategic use of storytelling to intervene in the public space. In the previous post, we explored the mediums and narratives used by these organizations to craft an identity for themselves. This one will look at the impact of this identity on the agency and actions of their volunteers. We will also draw some final conclusions relating the analysis back to the Making Change project.

How to navigate this post:

Section	Performance	Storytelling
Pre-production	Preparing all elements involved in a performance including locations, props, costumes, special effects and visual effects.	Preparing all elements needed to convey the message of the story including: spoken word, text, images, audio, video or other artifacts.
Screenplay	A written work narrating the movements, actions, expressions and dialogues of the characters.	Building a narrative in storytelling
Actors	Actors performing characters in a production.	The relationship between storytelling actors and agency
Stage	Designated space for the performance of productions	The public space as the stage for storytelling
Action!	Cue signifying the start of a performance	When storytelling leads to action

3.actor
ˈaktə/
1. a person portraying a character in [a dramatic or comic] production
2. a participant in an action or process

The cast of a production learns the script from beginning to end; rehearses the lines and internalizes the characters they have been chosen to represent. In the same way actors sustain the narrative of the production while they are on stage, we too act upon the identities we have chosen for ourselves in our day to day (Giddens, 1991). Oggs & Capps call this: constructing agentive identities: “participants assume agentive stances towards present identities, circumstances and futures” (1996; Hull, 2006). Embracing a set of traits and integrating them to the ‘story of the self’ (Gauntlett, 2002; Giddens 1991). This suggests there is a direct relationship between self-identity and agency, that will influence how we conduct ourselves in the public space.

As seen in the last section, The Ugly Indian’s self-ascribed identity frames their speech and action:

The Ugly Indian

We are a group of Ugly Indians who feel strongly about the state of visible filth in our cities.
Our philosophy can be described simply as: Kaam chalu mooh bandh. Stop Talking, Start Doing.
We believe in direct action, with a common-sense problem-solving approach. 
We do not finger-point or blame the system. We aim to make a change from within - 
one that sustains because everyone wants it and is comfortable with it.

This means the online identity of the organization (on Facebook, Youtube, Twitter and their website) must be consistent with the offline actions of volunteers in clean drives and TUI inspired activities.

Indira Nagar Rising	Koramangala Rising

TUI Clean Drives (Click to enlarge)
Photos courtesy of The Ugly Indian Facebook Album.
Visit the rest of the album here.

"[Join us] if you think like us, and want to achieve something meaningful in your immediate surroundings."

The Ugly Indian

Given the anonymity of the voices behind the narrative, the ideas and attitudes endorsed by TUI organizers can only remain at the discursive level, and it is TUI volunteers who collectively translate the set of beliefs into action. In other words, volunteers are the agentive extension of the movement, as they use their agency to execute the plan of action designed by the anonymous TUI organizers. The narrative in this case becomes somewhat of a ‘creed’ for responsible civic action, and while most volunteers choose to “stick to the script”, they are not really given the opportunity to explore their own narrative within.

In the case of Blank Noise, if we take another look at its mandate, it is collaborative by definition.

Blank Noise
Blank Noise is a public and participatory arts collective that seeks to
 explore the range of street interactions and recognize 'eve teasing' as
 street sexual harassment/ violence.

The processes to translate the Action Hero identity into action are far more open-ended than in the case of TUI. There is further room for volunteers to interpret what being an Action Hero means to them (as an identity), how they will respond to it (as agents), and how do they fit in the larger context of the Action Hero narrative (in the collective). The role of volunteers is to participate in the construction of a new narrative for the public space, defined by how women feel, what they think and do when they navigate it. It is not conclusive, and each intervention is an invitation for further dialogue.

"Adding agency to the equation gives the actor a purpose and new -revised- conception of the self and aligns its behavior with who he wants to be. "[2]

Blank Noise volunteers take ownership of who they want to be in the public space. Through their testimonials and actions, they do not only draft an identity for themselves, but they create one -or many- for the streets, for women, for men, for sexy, for safety. Stretching out our 'performance' analogy even further, their type of action is what we would deem improvisational theatre: the improvisation and intuition of BN volunteers takes over the dialogue, action and characters, as these are “created collaboratively by the players as [the play] unfolds in present time”[1]

4. stage
steɪdʒ/
a raised floor or platform, typically in a theatre, on which actors, entertainers, or speakers perform.

Finally, the stage. This is the space where actors display these learned identities in front of (or with) members of the audience. While stories are not necessarily presented on a conventional ‘raised floor or platform’, stories are meant to permeate "the stage" of the 'public space'. In spite of what Sartaj Anand told us in his interview: “stories as increasingly personal and local”, in order for them to trigger imagination and public discussion they must also be public and visible. Hannah Arendt posits in Essays for Understanding, that the task of storytelling is to extend the meaning of the actions, symbols and allegories into the public, making them visible to broader audiences and initiating a process of critical thinking among them (Jackson, 2002; Oni, 2012; Arendt, 1994). Hence, the role of storytelling in the public space has two functions:

a) Visibility:

Enhanced visibility is an extremely powerful asset. Narratives produced by activist-oriented storytellers do not only reflect greater autonomy of production, but also enjoy a wider rate of consumption[3] (Vivienne, 2011). From a tech-optimist perspective, multimedia representations of these stories further this visibility, making it also accessible to broader online audiences.

The Ugly Indian in particular thrives on visibility, due to its beautification mission. Its highly visible presence online is used to ratify the work they are doing to erradicate "visible" filth:

"X was a big fan of the Broken Windows Theory – which suggested that if a street looked ugly or neglected, it attracted more anti-social behaviour, while a well-maintained and beautiful street discouraged vandalism and often earned respect from passers-by. [...] Could the ugly Indian’s civic behaviour be a function of the environment and the signals it gives him? If so, could changing the environment change behaviour?" Chapter 7 - Nudge

In the case of Blank Noise, they use online visibility to re-introduce the testimonials collected through their interventions and installations, back into the public space.

Reporting to Remember (2009)

Triggered by the Mangalore pub attack, the report wants to compile a list of incidents involving attacks on/threats to women under the pretext of culture, tradition and religion.

By who:

Political parties
Religious groups
Individuals

2. Nature of attack:

who they attacked
why they attacked
You can also send articles/links explaining that.

3. When: Date

4. Location: Region.

Make a Sign (2009)
Volunteers were welcome to say anything they wanted.

What Blank Noise wants to say:
We are talking of safer cities not feared cities
We are talking of independent women, not paranoid women.
We are talking about collective responsibility- don't tell me to be even more 'cautious'.
We are talking about eve teasing as street sexual harassment and street sexual violence.
We are talking about autonomous women, not just mothers daughters and sisters amidst fathers brothers and sons.

Tales of Love and Lust

The vocabulary project, stems from a need to build a dictionary of 'eve teasing', Blank Noise asked participants to email in to comments and remarks they had heard addressed to them on the street. BN compiled them into an 'eve teasing' vocabulary.

The vocabulary was represented in the form of charts, school-style, simple lettering and graphics, in an attempt to desexualise and remove obscene reference from the terms that are used leerily at us on the streets.

Find the full list of interventions, campaigns and tactics here.

b) Political:

"[Politics is] the space of appearance that comes into being whenever men are together in the manner of speech and action, predating and preceding all formal constitutions of the public realm”

Hannah Arendt (1989) [4]

This visibility also re-conceptualizes how we do politics by creating political spaces. Setting up a ground for public discussion creates the opportunity to flesh out our ability to be political (Rawls 1971 in Sen, 2005). Hence, producing and consuming a story with, for and by the public, should constitute a political experience in itself -especially in the context of civic interventions as is the case of both our productions.

However, this does not seem to be the case for TUI. The identity of The Ugly Indian focuses on action; on collecting manpower to fill voids left by the state in waste management. In the words of Nishant Shah, they are aligning their work with needs and systems that have already identified by the state, as opposed to devising new modes of engagement or participation. Having said that, staying away from politics is an intentional mandate, and their focus today is removing all obstacles that stand between the middle class and their action in the public space; even if that includes extricating the group from its political nature. For now, spreading ‘action’ and its ‘visibility’ in the network is a priority. The bigger their beautification spectacle grows, the better.

Blank Noise has a different view of how to engage the middle class [5]. The group has identified the need to talk about ‘sexual harassment’ in public; a conversation that has not been addressed and is continually dismissed by the state. This void is hence being filled with stories and articulations of the communities involved [6],as a mean of resisting the stronger dominating narrative of silence around the issue. As opposed to TUI, the priority of Blank Noise is to reassert our ability to perform our role as active, visible and political agents in the public space; initiating a larger process of social critique in their network [7]

(We interviewed Jasmeen Patheja earlier in the project and discussed Blank Noise's political nature. Read the article here)

5. action! (and conclusions)
ˈakʃ(ə)n/
something done so as to accomplish a purpose.

As per definition, action must be purpose-driven, and throughout the last two posts, we have unpacked how this sense of purpose can be built using storytelling. We explored this looking at its methods, narrative identities, actors and spaces of action.

In the case of both organizations, storytelling was imbued in their organizational identity, the interaction with their volunteers and; the way in which they disseminate information. Expanding on what we said in the first installment on storytelling: its interactive nature makes it a tool for empowerment. The identities created by both organizations resonated so much with their audiences, that volunteers adapted their own identities and actions in the public space to align with them and participate in their initiatives.

The post also brought attention to the challenges of locating the ‘political’ within the spectacle. Storytelling as a mode of engagement is effective: it captures people’s attention and participation. However, it becomes problematic when the story becomes a creed adopted without question, as is the case of The Ugly Indian. The lack of opportunities to craft new arguments in public discussion leads to an equally passive participation to the one the group intended to eradicate. Citizens get involved without making critical connections with the material realities they are working to reverse. The citizen is trapped in the performance of citizen awakening and they are ceasing to articulate new ideas. In the case of Blank Noise, the political precedes the spectacle, but at the end of the day, it still relies on a visible and manageable network to disseminate its narrative and attract new story-lines and actors into the discourse.

On the issue of visibility: at the outset of the project we asked the question: what is it about the spectacle that makes it so enticing, and what can we borrow from it to strengthen political participation? [8]. This post visited the three elements that, according to Shah, makes an event visible: legibility, intelligibility and accessibility[9]; and started to answer some of these questions.

Performance	Storytelling	Visibility
Pre-production	The mediums chosen to tell the story (images, video, text, digital technologies) are used to give clarity to the message.	Legible
Screenplay	Creating (or borrowing narratives) from history and fiction makes stories easy to relate to, better understood and hence, better received by the audience	Intelligible
Actors	Acting out these identities shows the message was understood and internalized by the audience.	Intelligible
Pre-production	Digital technologies are effective at disseminating the story and making it more accessible in the public online space.	Accessible
Stage	Telling the story in the public (online and offline) space makes participation and interaction more likely.	Accessible

Finally, the main role of technology in storytelling is to provide and enhance visibility for stories (from all three fronts). As much as the thought piece criticizes the spectacle hype and suggests we move beyond it, this research is finding it useful to look further into: why visibility is desirable for advocacy and how it can bring new and different stakeholders into the process. At least, it seems to be working for The Ugly Indian and Blank Noise. Their outreach is for the most part online and digital media continues to be their best friend to scale up their visibility, showcase their actions and/or installations and sustain their narratives.

I will not make a conclusive statement on whether we should use storytelling for social change or not. However, understanding the power of stories and learning how to craft consistent narrative structures is -as Ameen Haque, founder of The Storywallahs told me- as fundamental for storytelling, as it is for activism: At the end of the day, "movements need supporters. Supporters need leaders; and leaders need to be good storytellers".

Footnotes:

[1] Based on the Wikipedia Definition of Improvisational Theatre. "Improvisational Theatre, often called improv or impro, is a form of theater where most or all of what is performed is created at the moment it is performed. In its purest form, the dialogue, the action, the story and the characters are created collaboratively by the players as the improvisation unfolds in present time, without use of an already prepared, written script." http://bit.ly/1hnByRp

[2] (Oggs & Capps, 1996; Miller, 1995; Hull, 2006).

[3] Refer to Sonja Vivienne's ethnography: Trans Digital Storytelling: Everyday Activism, Mutable Identity and the Problem of Visibility. She puts forward the experience of activists from the LGBT community who used storytelling to reassert, negotiate and in cases, expose their identities.

[4] Find resources to read more on Hannah Arendt's work on narrative and action here: http://stanford.io/1ge7JkX

[5] While the project does seek to collect voices across traditions, cultures, religions, etc; its reliance on digital technologies to crowdsource stories keeps the practice somewhat gentrified and homogenous. Lack of diversity in public discussion is a huge constraint for democracy, but from our conversations with Jasmeen, we understand this is a challenge to be tackled at a later stage of the project

[6] Refer to Nishant Shah's Whose Change is it Anyway?. (Page 29): "only certain kinds of discourses are made possible through technology-mediated citizen action. This discourse is often alienated from specific histories, particular contexts, and the affective articulations of the communities involved. It leads to a gentrification of contemporary politics that discounts anything that does not fit into the quantified and enumerated rubric of citizen action in network societies."

[7] Paulo Freire, the Brazilian educator and philosopher, was a strong proponent of using dialectics to question social structures around class, and stories come across as a way to link issues around power back to our personal experiences Refer to: Shor and Freire, 1987 and Williams, 2003.

[8] Some of the questions we have been exploring in Methods for Social Change: http://bit.ly/OCKrgy

[9] Refer to Nishant Shah's Whose Change is it Anyway?. (

Sources:

Arendt, Hannah (1994) Essays in Understanding Edited with an Introduction by Jerome Kohn. The literary Trust of Hannah Arendt Bluecher.

Holland, Lachicotte, Skinner & Cain, (1998). Identity and agency in cultural worlds. Cambridge, MA: Harvard University Press.

Hull, Glynda A., and M. Katz. (2006) "Crafting an agentive self: Case studies of digital storytelling." Research in the Teaching of English 41, no. 1: 43.

Jackson, Michael. (2002) The politics of storytelling: Violence, transgression, and intersubjectivity. Vol. 3. Museum Tusculanum Press,

Oni, Peter (2012). "The Cognitive Power of Storytelling: Re-reading Hannah Arendt in a Postmodernist/Africanist Context."

Sen, Amartya. The argumentative Indian: Writings on Indian history, culture and identity. Macmillan, 2005.

Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.

Shor, I. and Freire, P. (1987) A pedagogy for liberation:dialogues on transforming education. Bergin & Garvey, New York.

Williams, Lewis, Ronald Labonte, and Mike O’Brien. "Empowering social action through narratives of identity and culture." Health Promotion International 18, no. 1 (2003): 33-40.

Vivienne, Sonja (2011). "Trans Digital Storytelling: Everyday Activism, Mutable Identity and the Problem of Visibility” Gay & Lesbian Issues & Psychology Review 7, no. 1.

For more details visit https://cis-india.org/digital-natives/making-change/storytelling-performance-2

Storytelling as Performance: The Ugly Indian and Blank Noise 1

denisse — 2015-10-24T14:31:11Z

This post compares the production behind a performance with the process of storytelling. To illustrate this analogy, we explore the stories of the Blank Noise project and The Ugly Indian- two civic groups from Bangalore making interventions in the public space. This post looks at the stages of pre-production and the screenplay to explore methods and narratives in storytelling.

spectacle
ˈspɛktək(ə)l/
a visually striking performance

performance
pəˈfɔːm(ə)ns/
an event in which a performer or group of performers behave in a particular way for another group of people: the audience. Sometimes the dividing line between performer and the audience may become blurred, as in the example of "participatory theatre" where audience members get involved in the 
production.

One of the mandates of this project is to locate discrepancies between "spectacles"[1] and realities of change to identify less visible examples of citizen action. However, an alternative route is to identify the characteristics of the spectacle, and learn how they can be used to make activism more visible: that is, more legible, intelligible and accessible. In this context, storytelling comes across as a method that can provide the same experience and benefits of a performance. This potential manifests itself in two ways:

a) First, in its infrastructure. We find that the structure holding stories together plays an important role in their ability to deliver a clear message. By unpacking the process of staging a performance -from what happens in the dressing rooms to what happens on stage- we will identify the building blocks of performances and by default, those comprised in effective storytelling.

b) Second manifestation occurs in the audience. The dynamic of performances resembles how we behave every day in our "socially and constructed worlds". We are constantly telling stories about ourselves and this 'sense of being' is what determines our actions and behavior (Holland et al, 1998). Furthermore, as social beings, we also build identities as a community and engage in "collective moments of self-enactment" (Urciuoli, 1995).

Linking this back to our project, understanding the performative potential of storytelling; its infrastructure and how it can touch on issues of identity, agency and collective action, is relevant to tackle challenges in activism and civic engagement -where the collective is very much linked to the political. To illustrate the relationship between storytelling and performance, I will use the example of two civic groups thriving in Bangalore: Blank Noise (founded by Jasmeen Patheja, who we interviewed back in January) and The Ugly Indian; and I will ask you to think about them as theatrical productions:

(The following images are 'Broadway posters' adapted to the identity of these groups. They were created merely for the purpose of this post and do not reflect the views of these organizations).

The Ugly Indian
stop talking. start doing.

Blank Noise
set new rules for street behavior

These groups were formed (in 2003 and 2010 respectively) to re-conceptualize how we understand our presence in the public space; Blank Noise focusing on sexual harassment and women safety and The Ugly Indian on waste management and civic interventions. On this post, we will look at their campaigns and identify features of the spectacle/performance in the storytelling methods they are using to communicate their mandates and interact with their volunteers. So, without further ado, let's explore this glossary of tweaked theatrical terminology:

How to navigate this post:

Section	Performance	Storytelling
Pre-production	Preparing all elements involved in a performance including locations, props, costumes, special effects and visual effects.	Preparing all elements needed to convey the message of the story including: spoken word, text, images, audio, video or other artifacts.
Screenplay	A written work narrating the movements, actions, expressions and dialogues of the characters.	Building a narrative in storytelling
Actors	Actors performing characters in a production.	The relationship between storytelling actors and agency
Stage	Designated space for the performance of productions	The public space as the stage for storytelling
Action!	Cue signifying the start of a performance	When storytelling leads to action

1. pre-production
ˈpri-prəˈdʌkʃ(ə)n/
the action of making or manufacturing from components or raw materials prior to the initial performance.

The stage of pre-production is when all the locations, props, cast members, costumes, special effects and visual effects are identified. It works in tandem with the screenplay to ensure the maximum consistence, coherence and clarity in the story. In the same way, planning storytelling also implies selecting the right elements and materials to hold the story together. Initially, only traditional mediums were available, such as spoken word, text and images; but storytellers today (the directors orchestrating these productions) are experiencing an urgency to re-invent and adapt the language of their stories to make it accessible in the network[3] (Hull and Katz, 2006; Urciuoli, 1995) and the practice has evolved into 'trans-media' or digital storytelling. Formats like audio-bytes, videos, sms, mobile apps are also part of its semiotic makeup and these mediums are mixed and matched to enhance the visibility of the message. As Scott McCloud suggests in ‘Understanding Comics: The Invisible Art’: “we need to invent new ways [and] develop new techniques of showing the same old thing” (1994) to make sure people still listen to what we have to say.

Both Blank Noise and The Ugly Indian have led highly visual campaigns in the online space, as they combine blogging with videos, audios, images and active community managers that interact with their volunteers. A few examples of the mediums they are using to capture the public's attention:

Video: Blank Noise did this art intervention, using real rape and sexual harassment reports from 2003 to challenge what we consider 'normal' and 'news'-worthy when it comes to sexual harassment and domestic violence:

Artifacts: ‘I never ask for it’ campaign: Blank Noise asked women to send garments they wore when they experienced ‘eve-teasing’ to challenge the notion “that women ask to be sexually violated”

I never ask for it. http://bit.ly/1mnEhMJ

Audio: Blank Noise documents and disseminates stories of sexual harassment as told by their Action Heroes' This is: Kitab Mahal's story.

The message transmitted by the garments, the video and the audio are based on cultural and social constructions of what ‘sexual harassment’ means. Removing one of the garments from the installation, for instance, removes it from its resistance identity and hence, it can only exist in the narrative context Blank Noise is constructing alongside its volunteers.

On the other hand, The Ugly Indian's mandate is to change people's "rooted cultural behaviour and attitudes [...] to solve India's civic problems"; starting with the visible filth on the streets. It does not pursue systemic change, but seeks impact at the behavioral level. One of the methods it uses to achieve this, is the dissemination of images and videos showcasing their work. Their publications minimize the use of text in order to drive attention to aesthetics:

They recently complemented their graphic stories, by starting a blog that documents "the philosophy and the process" that drives The Ugly Indian. This excerpt from Chapter 3 explains their visual strategy and why they have chosen before-after pictures to communicate their work:

“The citizens of the online world are brutal – they only care for instant gratification and real results. So are citizens in the real world. They too only care for results. [...] V & X know that and have focused all their energies on delivering this dramatic result, this single Before-After image, that is proof of dramatic change. And it has worked – in terms of creating initial positive impact (both on the ground and online). Whether it will survive and change community behavior is another story. But this initial impact is crucial, as we will discover later, in generating respect from the community and the authorities.”

“When pictures carry the weight of clarity in a scene, they free words to express a wider area. And when words lock in the meaning of a sequence, pictures can really take off” Scott McCloud on comics

This is how pre-production is important for storytelling. Planning, designing and choosing the right elements, and how they interact with one another, will determine the level of legibility and meaning we give to the story (McCloud, 1994). Each medium: video, audio, text, music, etc.- becomes “a new literate space” or “symbolic tool” storytellers have on hand to portray narratives about the self, family community and society (Hull, 2006), and the introduction of digital technologies into storytelling space, coupled with the current hype around the method, signals we are moving towards a more strategic use of technology to produce and share knowledge more effectively. In this way, the choice of mediums and technologies will reflect a "conscious construction of identity" and "performances of the self" (Vivienne, 2011); a theme we will explore further in the 'screenplay' section.

2. screenplay
ˈskriːnpleɪ/
The script including descriptions of scenes and some camera/set directions.

The process of writing a screenplay is a careful exercise of creation and articulation. The dialogues, expressions and actions of the characters are narrated and located in a specific context that will determine how the events of the play unfold. The ability to build a coherent narrative structure is, in itself, a powerful tool of self-expression that enables the storyteller to a) construct an identity for the story and b) expose it to the public. Let's take a closer look at each stage:

a) Self-expression is directly related to the amount of freedom we experience in our ecosystem. Barriers to expression can come through our political regime or in the form of social norms and taboos, as is the case of conservative pockets in India. In either context, storytelling comes across an alternative outlet to describe ambiguous, unapologetic and personal truths (Vivienne, 2011). It enables less visible voices to claim a space and construct their own narrative within. Blank Noise has been very active on this front, as it creates opportunities for its volunteers, participants (dubbed Action Heroes), and otherwise silent voices to articulate their emotional and physical experiences in the public space. One of the ways they did it was by publishing a step by step guide to unapologetic walking, and then requesting people to participate:

step by step guide to unapologetic walking: http://bit.ly/1bz3MZZ

" Our street actions over the last few years have been based on emphasizing small simple scenarios- which can be challenging even though they appear 'normal' and everyday. For instance- should it be hard to just 'stand' on the street as an 'idle' woman? Would you 'dare' try it?"

The idea behind this intervention is to re-conceptualize how women navigate the public space, drawing inspiration, ideas and encouragement from the “personal truths” and stories shared by women who are doing it. This grants them greater autonomy at representing themselves through their online and offline presence and the narrative is continuously re-shaped through new submissions and testimonials.

b) Self-representation is how you create yourself: who you want to be and how you want others to see you. Miller’s work on identity and storytelling explores the role of storytelling in socialization and self-construction: “stories change depending on who is listening” (1993) as we construct ourselves with and for other people. In the same way a character in the script cannot come to life without an audience, the identities we create for ourselves need a public that recognizes who we are and our role in the world. Anthony Giddens' work on identity also draws a relationship between our identity and its narrative: “self-identity is not a set of traits but a person’s reflexive understanding of their own biography (...) and the capacity to keep a coherent narrative going: integrating events in the external world and sorting them into the story of the self” (Gauntlett, 2002; Giddens 1991).

The Ugly Indian took a solid stance against middle class apathy and idleness in its narrative, and with this premise, it built an identity for the organization that represents the opposite: a selfless, active, responsible middle class citizen. These are some examples:

Anonymous identity	Middle class citizen	How they are different to the common middle class citizen
“They call themselves The Ugly Indians and operate anonymously [...]. If you aren’t aware of The Ugly Indian (TUI), that’s understandable – they work hard to stay anonymous and underground, and want only their work to speak for itself.” (Chapter 1)	“The more the urban middle-class see ‘people like them’ mucking about in garbage, the more they will face up to the issue and start thinking about it [...] This leap from ‘it’s someone else’s job’ to ‘it’s my duty to fix this’ is what can transform our cities – this leap has to be made in the mind!” (Chapter 6)	“There is a specific purpose to making Amir (the garbage truck driver) talk. X and V are looking for cues on what really troubles him, what improvement in his daily working life he will really appreciate. Too often, well-meaning urban middle-class do-gooders think they know what the working class needs (gloves, better equipment and so on) and they get it so wrong. Listening without being judgmental is an art, and X and V are good at that. (Chapter 8)

You can read more about TUI’s story here.

“Human lives become more readable and intelligible when they are applied to narrative modes borrowed from history and fiction; and in function of stories people tell about themselves.”

Ricoeur, 1991

The set of traits chosen by The Ugly Indian is important. Their initiative is intentionally gentrified as they want it to resonate specifically with the middle class (as they are "people like them"). But at the same time, they integrate a reflexive understanding of their role as citizens by mentioning the need for a personal awakening ("this leap has to be made in the mind!") and further interaction with stakeholders outside of their network ("making the truck driver talk"), that will enable the common middle class citizen transition into the level of 'street and citizenship authority' TUI is at. On top of this, their clean drives back up this discourse, and while their identity remains incognito, the work is widely shared on social media every week -drawing a coherent narrative between their speech and their actions.

c) Interaction with audience: Finally, once the storyteller has created a coherent identity, its sense of purpose must also be evident for the audience. The possibilities for this are endless, but I would like to draw attention to the super-hero narrative chosen by both Blank Noise and The Ugly Indian. Both groups are seeking an internal awakening in their volunteers by juxtaposing their experiences with what a 'hero' would do in the same situation.

Bangalore Hero video on The Ugly Indian:

“Our message to all Bangalore citizens is simple. Go out and be a hero on your own street.
Take charge of it. Don’t be helpless. You have the power. You just need to go and use it”

Blank Noise's Action Hero game:

The Action Hero Game is built on a series of personal challenges in the city.
The game is simple. Your game partner and opponent is you.
There is no one method or quick solution to be an Action Hero. 
Each potential Action Hero goes to a new area in his / her city. On arriving there potential Action Heroes receive 'challenges' via phone messages 
Action Heroes across locations receive a set of 6 tasks over 4 hours via sms
If you don't wish to do a task (eg task 1a) text us and we will send you another task (eg task 1B) 
Are you an Action Hero? 
Find out! Play this game!

Blank Noise Action Hero
http://bit.ly/1fld8cV

“Share your Action Hero experience: An Action Hero sets new rules for behaviour. She could experience fear and threat, but devises ways to confront it. Being fearless is a process. Every person is a unique Action Hero.Tell us how you said NO to sexual violence. [...] This blog set out to record testimonials of when and how you became an Action Hero; documents and shares the memory of when you surprised yourself, did the unexpected. [...] You are an Action Hero not by the magnitude of what you did but how it made you feel. You are an Action Hero by the way you define your own Action Heroism. We don't have a reference for you.]

They both advance ideals of courage, fearlessness and responsibility in the public space through their campaigns. These are not only desirable traits by any citizen -let alone marginalized or silenced voices in the case of Blank Noise- but the strategy also speaks to a language of hope and empowerment we can relate to at a human level. It sheds light on our fears, our limits and the extent to which we are willing to use our power to act.[3] Mediating this message with digital technologies also creates the illusion of an omniscient narrator who is drawing the volunteers' path to heroism and guiding their journey through it. As Ricoeur puts it: "there is no self-understanding that is not mediated by signs, symbols and texts; and self-understanding will coincide with the interpretation given to these mediating terms" (1995) It is ultimately the interpretation the volunteers give to this ideal, and the magnitude to which they identify with it, what will determine their eagerness to emulate it and translate it into action. As said in the last post, one of the faculties of good storytelling is turning the experience being told, into the experience of those who are listening (Benjamin, 1955).

Before moving on to how 'action' unfolds in the performance, it is worth reflecting on the role of narratives, identities and mediation in collective action. Why do we need the hero narrative to mobilize agents? Why is heroic citizenship the gold standard and why does it work as a method for engagement? The topic is unfortunately out of the scope of this post, but the next one will attempt to address how identities as these ones can mediate our agency and action in the public space.

******

Access Part 2 here to look at the role of actors and the stage in performances to explore the role of agency and the public space in storytelling. We will also draw some final conclusions relating this back to the Making Change project.

Footnotes:

[1] Refer to Nishant Shah's Whose Change is it Anyway?. He argues that global audiences engage with local causes that embody "spectacles of the rise of the citizen". This is problematic as the more significant -less visible/undocumented- acts remain unnoticed, while they may be central to understand what it means to make change in a networked and information society. He posits we need to move beyond this 'spectacle imperative',recognize the context of these revolutions and re-evaluate how we conceptualize 'action'.

[2] Novelty: Quick exercise: run a quick google search of the words: ‘storytelling + social change’. You will find stories by influential magazines and publications, including Forbes, the Huffington Post and Open Democracy, all from 2013-2014. ‘Storytelling’ seems to be the newly (re)discovered tactic to advance business and social impact objectives, noticed by activists and corporates alike.

[3] For more on our power as agents and the role of narrative and identity, refer to Paul Ricoeur's work on the selves and agents (Oneself as another) and narratives (Time and Narrative). "As the most faithful articulations of human time, narratives present the moments when agents, who are aware of their power to act, actually do so, and patients, those who are subject to being affected by actions, actually are affected." Resources here: http://stanford.io/1c0pUwQ

Sources:

Benjamin, Walter. (1977): "The storyteller."89.

Gauntlett, David (2002), Media, Gender and Identity: An Introduction, Routledge, London and New York.

Giddens, Anthony. "Modernity and self-identity: self and identity in the late modern age." Cambridge: Polity (1991).

Holland, Lachicotte, Skinner & Cain, (1998). Identity and agency in cultural worlds. Cambridge, MA: Harvard University Press.

Hull, Glynda A., and M. Katz. (2006) "Crafting an agentive self: Case studies of digital storytelling." Research in the Teaching of English 41, no. 1: 43.

McCloud, Scott. (1993)."Understanding comics: The invisible art." Northampton, Mass

Miller, P. (1994). Narrative practices: Their role in socialization and self-construction. In Neisser & Fivush (eds.), The remembering self: Construction and agency in self narrative (pp. 158-179). Cambridge: Cambridge University Press.

Miller, P. & Goodnow, J. J. (1995). Cultural practices: Toward an integration of culture and development. New Directions for Child Development, No. 67 (pp. 5-16). San Francisco, CA: Jossey-Bass Publishers.

Ochs, E., & Capps, L. (1996). Narrating the self. Annual Review of Anthropology, 25, 19-43.

Ricoeur, Paul (1991). "Narrative identity." Philosophy today 35, no. 1 : 73-81.

Ricoeur, Paul. (1995) Oneself as another. University of Chicago Press,

Urciuoli, B. (1995). The indexical structure of visibility. In B. Farnell (ed.), Human action signs in cultural context: The visible and the invisible in movement and dance (pp. 189-215). Metuchen, NJ & London: The Scarecrow Press, Inc.

Vivienne, Sonja (2011). "Trans Digital Storytelling: Everyday Activism, Mutable Identity and the Problem of Visibility” Gay & Lesbian Issues & Psychology Review 7, no. 1.

For more details visit https://cis-india.org/digital-natives/making-change/storytelling-performance

Ethical Research Guidelines

praskrishna — 2018-10-13T12:21:48Z

The Centre for Internet and Society will endeavour to protect the physical, social and psychological well-being of those who participate in their research. The guidelines below state the necessary steps to follow while doing research.

The ethical research guideline requires CIS staff and consultants to consider and take the following steps while engaging in research.

Providing notice to the individual of the: Aims, methods, his/her right to abstain from participation in the research and his/her right to terminate at any time his/her participation; the confidential nature of his/her replies and any limits on such confidentiality.
Providing informants and other participants the right to remain anonymous.
Taking informed consent from the individual that he/she agrees to participate. If children are involved in the research, informed consent will be taken from the parents. Informed consent will entail communicating :
- Purpose(s) of the study, and the anticipated consequences of the research;
- Identity of funders and sponsors
- Anticipated uses of the data
- The degree of anonymity and confidentiality which may be afforded to informants and subjects.
Ensuring that when audio/visual-recorders and photographic records are being used, participants that are being recorded will be made aware of the use of the devices, and have the option to request that they not be used.
Ensuring that the identity and identifying information of the participant (if not already in the public domain) is destroyed at the end of project, unless the individual has consented to otherwise.
At public events organized by CIS, it will be announced and publicly posted that the event is being recorded. Individuals will be given the choice object to being recorded or their name and organization shared in conference reports, blogs, articles etc. If the individual does not object, it will be considered that they have given their consent.
The Centre for Internet and Society strictly follows a policy of No Plagiarism.

For more details visit https://cis-india.org/about/policies/ethical-research-guidelines

Banking and Accessibility in India: A Study on Banking Accessibility in India — Call for Comments

Vrinda Maheshwari — 2012-10-30T04:50:56Z

The adoption of accessible features and technologies by banks in India is low despite there being legislative and executive push for it. It is important for the banks to understand not just their obligations but also the benefits that will accrue to them if they follow the suggested guidelines.

Executive Summary

India is a signatory to the United Nations Convention on the Rights of Peoples with Disability, and has an obligation to provide equal opportunities and facilities to everyone, irrespective of any disabilities they might suffer from. This is guaranteed in the right to equality and the right to life, which are enshrined in the Fundamental Rights in the Constitution of India. There are also specific Reserve Bank of India notifications that mandate banks offer banking facilities in a non-discriminatory manner to all customers. However, there are still many problems faced by people with disabilities when accessing banking and financial services in India. Many banks and ATMs aren’t physically accessible, the staff has no training or expertise in dealing with customers who have special needs, and despite the existence of the technology, ATMs are not equipped to be used by people with disabilities.

There are several guidelines which are in place internationally which can be referred to when formulating policy on banking and accessibility in India. These include guidelines on ATM construction and modification (USA) and guidelines on making websites accessible for people with disabilities (the Web Content Accessibility Guidelines), as well as voluntary standards that have been taken up by Banking Associations in countries like Australia and New Zealand in order to making banking more accessible to people with disabilities and the older population.

Currently the adoption of accessible features and technologies in banks in India is very low, despite there being a legislative as well as executive push for the same. Banks which do not follow these guidelines are not meeting their legal requirements, and it is important for them to understand not just their obligations, but also the benefits that will accrue to them if they follow the suggested guidelines. To that end, this report looks at the current notifications and guidelines that govern this area, the problems faced by people with disabilities, and looks at guidelines from other countries to suggest solutions that can be incorporated by different banks in India.

The full report can be accessed by clicking on the link below:

Banking and Accessibility Report [PDF, 555Kb]

For more details visit https://cis-india.org/accessibility/blog/banking-and-accessibility-in-india

The Asian Edge: 2012 Inter-Asia Cultural Studies Society Summer School

praskrishna — 2012-08-02T13:23:14Z

The 2nd Biannual Inter Asia Cultural Studies (IACS) Summer School will be hosted in Bangalore, India by the Centre for the Study of Culture and Society (CSCS) and the Centre for Internet and Society (CIS) with the Inter Asia Cultural Studies Consortium. The event will be held in the first and second week of August 2012.

The IACS Summer School brings together South and East Asian experts from different disciplines as faculty for graduate and advanced research students to engage with key issues of larger social, cultural and political concerns in Cultural Studies in Asia. Any student registered in a post-graduate degree program is eligible for the IACS Summer School. There are limited seats and students will be selected based on their applications. Students registered at universities participating in the Consortium of Inter Asia Cultural Studies Institutions will be given first preference.

The Summer School 2012 proposes to integrate the teaching with core IACS faculty with the larger realities of change in South and East Asia. It proposes a 10 + 4 day structure.

Core Course: Methodologies for Cultural Studies in Asia: The Summer School offers a 10 day core course that works through seminars, taught classrooms, tutorials, open spaces, field trips and workshops. The core course shall address questions of Cultural Identity, Modernity, Nationalism, Gender, Class, Revolution and Asianism to frame an argument about relocating methods, concepts and ideas in contemporary Cultural Studies in Asia.

Day/Date	Time	Session	Instructors	Readings
Aug 02 (Thu)	09:30-10:00	Introduction to Course/Orientation
	10:00-1:00	Session 1: The Question of Knowledge	Instructors: Daniel PS Goh Nithin Manayath	The Epistemological Value of East Asian Perspective – Sun Ge Knowledge Production in the Era of Neo-Liberal Globalisation – Kuan-Hsing Chen Teaching versus Research? – Meaghan Morris
	3:00-5:00	Student Presentations	Choi, Ji Yeon Ajinkya Shenava Khetrimayum M Singh Vincent Chung Jaime Fang-Tze Hsu
Aug 03 (Fri)		Culture Industries workshop
		Workshop party
Aug 04 (Sat)	10:00-1:00	Session 2: The Question of Culture	Instructors: Asha Achuthan Ratheesh Radhakrishnan	Hind Swaraj – Chs IV, VI, XII, XIII – MK Gandhi Value Typology of Chinese Peasants and Its Transformation in Contemporary China – He Xuefeng An Elaborative Argumentation of a Nong-Country – Zhang Shi Zhao
	3:00-5:00	Student Presentations	Annisa Beta Ying-Tzu, Liu (Eva) Li, Yen-Chieh Sharib Aqleem Ali Li, Cho Kiu (Joseph)	Venue: 1 Shanti Road
	6:00-8:00	EVENING SALON	Tejaswini Niranjana and Kuan-Hsing Chen	Venue: 1 Shanti Road
Aug 05 (Sun)		HOLIDAY
Aug 06 (Mon)	10:00-1:00	Session 3: Nationalism and Modernity	Instructor: Milind Wakankar Student Presentations: Mai Thi Thu Baidurya Chakrabarti Zhang, Bing Musab Iqbal Meng Hsien Lu	On Nation – Zhang Tai Yan Nationalism in India – Rabindranath Tagore New Dominant Ideology and Changes of Urban Space in Today's Shanghai – Wang Xiaoming The Twilight of Certitudes: Secularism, Hindu Nationalism and Other Masks of Deculturation – Ashis Nandy A National Culture for Pakistan: the political economy of a debate – Saadia Toor
	3:00-5:00		Instructor: Madhuja M Student Presentations: Pan Yifan Zhang Zhihui Se Young Oh
		EVENING SALON	Stephen Chah and Ashish Rajadhyaksha	Venue: Centre for Internet and Society
Aug 07 (Tue)	10:00-1:00	Session 4: Culture and Economy	Instructors: Radhika P Raghu Tenkayala	In the Margin of the Capital: From ‘Tjerita Boedjang Bingoeng’ to ‘Si Doel anak sekolahan’ The Emergent Culture of Consumption – Chua Beng Huat ‘Bollywood’ 2004; When Was Bollywood – Ashish Rajadhyaksha Peasant Cultures of the 21st Century – Partha Chatterjee
	3:00-5:00	Student Presentations	Chan Ka Yi Kim Yoon Young Tanna Shilpa Shirishkumar Ruchi Jaggi Haesook Yong
Aug 08 (Wed)	10:00-1:00	Session 5: Gender and Culture	Instructors: Navaneetha Mokkil Nitya Vasudevan	Why Culture Matters – Tejaswini Niranjana Prostitutes Parasites and the house of state feminism – Naifei Ding Women and Freedom – Firdous Azim Letters to the Editor: The domestic violence act and conflict Spectralization of the Rural: Reinterpreting the labour mobility of rural young women in post-Mao China – Yan Hairong
	3:00-5:00	Student Presentations	Elmo I-Che Hsu Pang Ka Wei (Janet) Li-Fang Lai Kris Yu-Shiuan Chi Samia Vasa Shwetha D Ryu M-Rye Sabreena Ahmed
	6:00-8:00	EVENING SALON	Firdous Azim and Naifei Ding/Siddharth/Arvind in conversation	Venue: Alternative Law Forum
Aug 09 (Thurs)	10:00-1:00	FIELD TRIP	SURESH JAYARAM – Pettai Tour
Aug 10 (Fri)	10:00-1:00	Session 6: Understanding Popular Cultural Practice	Instructors: Namita Malhotra Nishant Shah	Hong Kong Action film in the Indian B Circuit – SV Srinivas Inter-Asia Comparative Framework: Postcolonial Film Historiography in Taiwan and South Korea Kim Soyoung Fan Bhakti and Subaltern Sovereignty – Madhava Prasad
	3:00-5:00	Student Presentations	Samhita Sunya Khatija Sana Khader Ayesha Maria Mualla Antoreep Sengupta
Aug 11 (Sat)		UNWORKSHOP DAY (Writing)	Evening: Final Party

Optional Courses: 2 Additional 4-days parallel Courses shall be offered to participants interested in specialised inquiries of their research practice.

Course A. The Digital Subject: Science, Technology and Society in Asia

Course Coordinator: Nishant Shah

Course Instructors: Nishant Shah, Lawrence Liang and Ashish Rajadhyaksha

Course B. Research Seminar on Technology, Culture & the Body

Course Coordinator: Nitya Vasudevan

Course Instructors: Tejaswini Niranjana, DING Naifei, Audrey Yue, Wing-Kwong Wong, Hsing-Wen Chang, Nitya Vasudevan

Nandy

A National Culture for Pakistan: the political economy of a debate – Saadia Toor

Nandy

A National Culture for Pakistan: the political economy of a debate – Saadia Toor

For more details visit https://cis-india.org/internet-governance/iacs-summer-school-2012

November 2011 Bulletin

praskrishna — 2012-07-24T02:37:09Z

Welcome to the Centre for Internet and Society newsletter! In this issue we bring you the updates of our research, events, media coverage and videos of some past events organized by us during the month of November 2011.

Digital Natives with a Cause?

Digital Natives with a Cause? examines the changing landscape of social change and political participation in light of the role that young people play through digital and Internet technologies, in emerging information societies. Consolidating knowledge from Asia, Africa and Latin America, it builds a global network of knowledge partners who critically engage with discourse on youth, technology and social change, and look at alternative practices and ideas in the Global South:

Key Research

On Fooling Around: Digital Natives and Politics in Asia
by Nishant Shah, Director-Research
Youths are not only actively participating in the politics of its times but also changing the way in which we understand the political processes of mobilisation, participation and transformation, writes Nishant. The paper was presented at the Digital Cultures in Asia conference at the Academia Sinica, Taipei, Taiwan.

Links in the Chain

Analog Relics in the Digital Age, volume 8, issue 4
Guest Editor: Nilofar Ansher
“The scale of inventions has not really leaped, so much as mutated. We had Twitter and Facebook ... (remember notice boards, community centers and pamphlets); they just weren’t so instant, hyperlinked and global in scale. We still use the medium of a mouthpiece and speaker to talk to each other long distance, the difference is in the changed aesthetics of the 21st century – it’s all squarish curves and scratch-proof glass that are more appealing today. Blackboards, writing material, listening devices and memory aids have undergone unprecedented transformations of function and usage, but it’s still about having a blank canvas to write upon with a chalk, pen, paper or iClick”, writes Nilofar in this issue of the Digital Natives newsletter.

Articles/Columns

In Search of the Other: Decoding Digital Natives: Nishant Shah charts the trajectories of our research at the Centre for Internet and Society (Bangalore, India) and Hivos (The Hague, The Netherlands) to see how alternative models of understanding these relationships can be built. This blog post by Nishant Shah was published in DML central on 24 October 2011.

Staff Quoted in the Media

The Write Stuff, Deccan Chronicle, 14 November 2011. Nishant Shah has been quoted in this article.

Pathways for Learning in Higher Education

The Pathways Project for Learning in Higher Education is a collaboration between the Higher Education Innovation and Research Applications (HEIRA) at the Centre for the Study of Culture and Society (CSCS) and the Centre for Internet and Society (CIS). The project is supported by the Ford Foundation and works with disadvantaged students in 9 undergraduate colleges in Maharashtra, Karnataka and Kerala, to explore relationships between Technologies, Higher Education and the new forms of social justice in India.

Article Published by the Media

Learn it Yourself: The peer-to-peer world of online learning encourages conversations and reciprocal learning, writes Nishant Shah. The article was published by the Indian Express on 30 October 2011.

Video of Event Participated

Mobility Shifts 2011 — An International Future of Learning Summit: The summit was organised by the New School and sponsored by MacArthur Foundation and Mozilla. It was held from October 10 to October 16, 2011 at the New School, New York City. Nishant Shah participated in the summit and spoke on Digital Outcasts: Social Justice, Technology and Learning in India. The video of the event is online.

Accessibility

Estimates of the percentage of the world's population that is disabled vary considerably. But what is certain is that if we count functional disability, then a large proportion of the world's population is disabled in one way or another. At CIS we work to ensure that the digital technologies, which empower disabled people and provide them with independence, are allowed to do so in practice and by the law. To this end, we support web accessibility guidelines, and change in copyright laws that currently disempower the persons with disabilities.

Publication

e-Accessibility Policy Handbook for Persons with Disabilities (Russian Version)
Edited by Nirmita Narasimhan
The e-Accessibility Policy Handbook for Persons with Disabilities is now available in Russian. The handbook is a joint publication of ITU, G3ict and the Centre for Internet and Society, in cooperation with the Hans Foundation. Dr. Hamadoun I. Toure, Secretary-General, International Telecommunication Union wrote the preface. Dr. Sami Al-Basheer, Director, ITU-D wrote the introduction and Axel Leblois, Executive Director, G3ict wrote the foreword.

Blog Post

The case for Accessible Banking by Dinesh Kaushal.

Access to Knowledge

The Access to Knowledge programme addresses the harms caused to consumers, developing countries, human rights, and creativity/innovation from excessive regimes of copyright, patents, and other such monopolistic rights over knowledge:

Key Research

Of Jesters, Clowns and Pranksters: YouTube and the Condition of Collaborative Authorship
by Nishant Shah, Director-Research, Centre for Internet and Society
The idea of a single author creating cinematic objects in a well-controlled scheme of support system and production/distribution infrastructure has been fundamentally challenged by the emergence of digital video sharing sites like YouTube, writes Nishant Shah in this essay published in the Journal of Moving Images.

Blog Posts

CIS Hosts Scanned Version of George Orwell’s Books vs. Cigarettes

Comments / Statement

CIS Intervention on Future Work of the WIPO Advisory Committee on Enforcement: The seventh session of the World Intellectual Property Organization's Advisory Committee on Enforcement (ACE) is being held in Geneva on November 30 and December 1, 2011. Pranesh Prakash intervened during the discussion of future work of the ACE with this comment.
Comment by CIS at ACE on Presentation on French Charter on the Fight against Cyber-Counterfeiting: The seventh session of the World Intellectual Property Organization's Advisory Committee on Enforcement is being held in Geneva on November 30 and December 1, 2011. Pranesh Prakash responded to a presentation by Prof. Pierre Sirinelli of the École de droit de la Sorbonne, Université Paris 1 on 'The French Charter on the Fight against Cyber-Counterfeiting of December 16, 2009' with this comment.
Statement of CIS on the WIPO Broadcast Treaty at the 23rd SCCR: The twenty-third session of the Standing Committee on Copyright and Related Rights is being held in Geneva from November 22, 2011 to December 2, 2011. Pranesh Prakash delivered this statement on a new proposal made by South Africa and Mexico (SCCR/23/6) on a treaty for broadcasters.

Openness

The 'Openness' programme critically examines alternatives to existing regimes of intellectual property rights, and transparency and accountability. Under this programme, we study Open Government Data, Open Access to Scholarly Literature, Open Content, Open Standards, Open Access to Law, and Free/Libre/Open Source Software:

Featured Research

Know Your Users, Match their Needs!
As Free Access to Law initiatives in the Global South enter into a new stage of maturity, they must be certain not to lose sight of their users’ needs. This blog post gives a summary of the “Good Practices Handbook”, a research output of the collaborative project Free Access to Law — Is it Here to Stay? undertaken by LexUM (Canada) and the South African Legal Institute in partnership with the Centre for Internet and Society. Rebecca Schild and Prashant Iyengar from CIS were part of the research team.

Event Organised

Open Access to Academic Knowledge, organised by the Indian Institute of Science and CIS at National Centre for Science Information, Indian Institute of Science, Bangalore on 2 November 2011. Tom Dane participated in this event.

Event Participated

3rd Canadian Science Policy Conference, organised by Canadian Science Policy Conference from16 to 18 November 2011 at the Ottawa Convention Centre. Sunil Abraham spoke in the session on Global Implications of Open and Inclusive Innovation.

Announcement

The Wikimedia India Program Trust. A new entity, the “Wikimedia India Program Trust”, has been registered in Delhi. Sunil Abraham is one of the trustees.

Internet Governance

The Internet Governance programme conducts research around the various social, technical, and political underpinnings of global and national Internet governance, and includes online privacy, freedom of speech, and Internet governance mechanisms and processes:

Comments / Submissions

CIS Comments on Finance Committee Statements to Open Letters on Unique Identity: The Parliamentary Finance Committee responded to the six open letters sent by CIS through an email on 12 October 2011. CIS has commented on the points raised by the Committee.
Comments on the National Policy of Information Technology: The NPIT 2011 has the laudable goal of making India a ‘knowledge economy with a global role’ by developing and deploying ICT solutions in all sectors to foster development within India and at a global level. CIS appreciates this initiative of the Department of Information Technology and offers brief comments to strengthen the draft.
CIS Comments on the Draft National Policy on Electronics: CIS submitted its comments to the request for comments put out by the Department of Information Technology on its draft 'National Policy on Electronics'.

Statement

India's Statement Proposing UN Committee for Internet-Related Policy: India made its statement at the 66th session of the United Nations General Assembly, its proposal for the UN Committee for Internet-Related Policy was presented.

Podcast

Professor Balaram talks Open Access : Tom Dane spoke with Professor P Balaram, Director of the Indian Institute of Science about the Open Access movement. A podcast of the interview is online.

Event Report

The 2nd IJLT-CIS Lecture Series — A Post-event Report : The 2nd IJLT-CIS Lecture Series was organised by the Indian Journal of Law and Technology and CIS on the 21st and 22nd of May 2011 at the National Law School of India University, Nagarbhavi, Bangalore. The main theme for this year was Emerging Issues in Privacy Law: Law, Policy and Practice.

Essay in Peer Reviewed Journal

Material Cyborgs; Asserted Boundaries
by Nishant Shah, Director-Research
Nishant explores the possibility of formulating the cyborg as an author or translator who is able to navigate between the different binaries of ‘meat–machine’, ‘digital–physical’, and ‘body–self’, using the abilities and the capabilities learnt in one system in an efficient and effective understanding of the other. The essay was published in the European Journal of English Studies, Volume 12, Issue 2.

Articles/Columns

What is Dilligaf? On the web, time moves at the speed of thought: Groups emerge, proliferate and are abandoned as new trends and fads take precedence. Nowhere else is this dramatic flux as apparent as in the language that evolves online. While SMS lingo – like TTYL (Talk To You Later) and LOL (Laughing Out Loud)– has endured and become a part of everyday language, new forms of speech are taking over. This article by Nishant Shah was published in GQ India.
The Book of Jobs The man who made the computer personal, who changed the face of the digital media industry, who was inspired by Zen philosophy to create an eight-billion-dollar empire, Steve Jobs, died last month. Just a few weeks before his death, in the midst of his painful illness, he told Walter Isaacson, the man chosen to write his authorised biography, “I really want to believe that something survives”. And Isaacson wrote him a fairy tale which will make sure that Jobs will be remembered beyond the gizmos and gimmicks, writes Nishant Shah in this article published in the Indian Express on 12 November 2011.

Staff Quoted in the Media

Is Facebook tracking your virtual footprints? by Sheetal Sukhija in MidDay, 22 November 2011. Sunil Abraham was quoted in this article.
M-governance gains momentum by Vasudha Venugopal in the Hindu, 20 November 2011. Nishant Shah was quoted in this article.
SOPA: The bill that could kill the Internet by Suw Charman-Anderson in Firstpost.Technology, 16 November 2011.
Broadband user base still has a long way to go, by Leslie D’Monte & Deepti Chaudhary in Livemint, 15 November 2011. Sunil Abraham has been quoted in this article.
‘Not mandatory’ but maids, guards get fingerprinted by Hemanth Kashyap in Bangalore Mirror, 9 November 2011. Sunil Abraham has been quoted in this article.
Netizen Report: Transparency Edition by Rebecca MacKinnon in Global Voices Online, 7 November 2011.
Blocking online content: Google gets more requests than govt by Pallavi Polanki in Firstpost.com, 2 November 2011. Pranesh Prakash has been quoted in this article.

Blog Posts

Sources of CIS Funding by Pranesh Prakash on 9 November 2011.

TRAI urged to take action against P2P throttling and DNS hijacking by Anand on 9 November 2011.

Events Organised

Exposing Data: Art Slash Activism organised by Tactical Tech and CIS at CIS office in Bangalore on 28 November 2011. Ward Smith and Stephanie Hankey (Co-founders of TTC), Ayisha Abraham (Filmmaker, Srishti School of Art Design) and Zainab Bawa (Research Fellow, CIS) gave a lecture.

Droidcon India, first Android Conference in Bangalore, organised by CIS in collaboration with Droidcon.com, Bangalore Android User Group, MobileMonday Bangalore and Android Advices on 18 and 19 November 2011 at the MLR Convention Centre, Bangalore.

Events Participated

Western Ghats Portal: Workshop on Biodiversity Informatics organised by the Western Ghats Portal team at the Ashoka Trust for Research in Ecology and Environment, 25 November 2011. Sunil Abraham spoke in the session on Scientific Commons and Policy.
Names Not Numbers Mumbai, 26 November 2011. Nishant Shah spoke in a panel on “The New Digital Individual: Is New Technology Liberating or Enslaving?”. The event was organised by Editorial Intelligence and partners which included the British Council and Financial Times, BBC World News, Mumbai first, Vodafone, Trident and Godrej India Cultural Lab.

Upcoming Events

Dialogue Cafe @ Centre for Internet and Society, 2 December 2011, Centre for Internet & Society, 4 p.m. to 6 p.m.
The High Level Privacy Conclave, 3 February 2011, Paharpur Business Centre, Nehru Place Greens New Delhi, 4 p.m. to 6 p.m. This is a closed-door meeting. For participation, get in touch with Elonnai (elonnai@cis-india.org).
All India Privacy Symposium, 4 February 2011, India International Centre, New Delhi. This is a public meeting. For participation, get in touch with Elonnai (elonnai@cis-india.org).

Video

Facebook Resistance Workshop at CIS. This was a workshop for people to learn on how to think beyond the rules and limitations of Facebook, to tweak and play around the features and design to generate useful, creative, and funny concepts and explore how this creative intervention can be turned into a real software developed by the Facebook Resistance.

Telecom

While the potential for growth and returns exist for telecommunications in India, a range of issues need to be addressed. One aspect is more extensive rural coverage and the other is a countrywide access to broadband which is low. Both require effective and efficient use of networks and resources, including spectrum:

Column

Telecom Path-Breaker? (by Shyam Ponappa): Does the draft National Telecom Policy-2011 reflect true brilliance or smoke-and-mirrors? It will be a game-changer if a shared network is implemented effectively, writes Shyam Ponappa in this article published in the Business Standard on 3 November 2011.

Follow us elsewhere

Get short, timely messages from us on Twitter
Follow CIS on identi.ca
Join the CIS group on Facebook\
Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/november-2011-bulletin

December 2011 Bulletin

praskrishna — 2012-07-23T08:35:03Z

Welcome to the newsletter issue of December 2011. This issue carries a special section on Freedom of Expression as there was much discussion regarding the Union Minister for Communications and Information Technology, Mr. Kapil Sibal’s proposal for pro-active censorship of social media.

Digital Natives with a Cause?

Digital Natives with a Cause? is a knowledge programme initiated by CIS, India and Hivos, Netherlands. It is a research inquiry that seeks to look at the changing landscapes of social change and political participation and the role that young people play through digital and internet technologies, in emerging information societies. The collaboration has produced a four book collective around ‘digital revolutions’ in a post Arab spring world, a position paper, a scouting report and three international workshops in Taipei, Johannesburg and Santiago.

Blog Entry

The Digital Other: Nishant Shah raises his concerns that increasingly, Digital Natives are acting as pure consumers of technology and gadgets, and seem willing to do so. The blog post was published in DML Central, 14 December 2011.

Events

Digital Native Video Contest, jointly organised by CIS and Hivos. Submission guidelines and FAQs are online. Submit your proposal online by 26 January 2012.
Digital AlterNatives Tweet-a-Review, 17 – 26 December 2011: 'Digital Natives with a Cause?' Project invites readers to review essays from the 'Digital AlterNatives with a Cause', a four-book collective published by Centre for Internet & Society and Hivos.

Book Reviews

Unpacking Digital Natives from their Shiny Packaging: “The ‘Digital Natives’ concept is neither necessarily nor inherently positive, as YiPing Tsou highlights in her chapter Digital Natives in the Name of a Cause: From Flash Mob to "Human Flesh Search.” — Argyri Panezi
On Natives, Norms and Knowledge: “It is a text I strongly recommend, especially to those interested in the reasons behind contemporary policies that try to regulate digital activism such as the US SOPA Act.” — Philip Ketzel
Digital Native: Twin Manifestations or Co-Located Hybrids: “Ben-David’s piece is a well-articulated and informed attempt to resolve two of the several conceptual fuzziness of the term Digital Native. She attempts this in a philosophical manner: trying to move away from the ontological who are Digital Natives? to an epistemological when and where are Digital Natives?” — Samuel Tettner

Pathways for Learning in Higher Education

The Pathways Project for Learning in Higher Education is a collaboration between the Higher Education Innovation and Research Applications (HEIRA) at the Centre for the Study of Culture and Society (CSCS) and the Centre for Internet and Society (CIS). The project is supported by the Ford Foundation and works with disadvantaged students in nine undergraduate colleges in Maharashtra, Karnataka and Kerala, to explore relationships between technologies, higher education and the new forms of social justice in India.

Workshop Report

The Digital Classroom: Social Justice and Pedagogy: Nishant Shah captures some of the questions that were thrown up and discussed at the 2 day Faculty Training workshop for participant from colleges included in the Pathways to Higher Education programme, supported by Ford Foundation and collaboratively executed by the Higher Education Innovation and Research Application and the Centre for Internet and Society, Bangalore

Blog Post

Technology, Social Justice and Higher Education by Nishant Shah, 7 December 2011.

Event Organised

Pathways 3rd Faculty Workshop & Regional Facilitators Meeting at CSCS, 8–10 December 2011, CSCS, Bangalore, Nishant Shah participated in the workshop.

Accessibility

India has an estimated 70 million disabled persons who are unable to read printed materials due to some form of physical, sensory, cognitive or other disability. The disabled need accessible content, devices and interfaces facilitated via copyright law and electronic accessibility policies. So far we have organised Right to Read campaigns in the four metro cities of Chennai, Kolkata, Delhi and Mumbai, made a submission to amend the Indian Copyright to the HRD Ministry, researched on accessible mobile handsets in India, analysed the Working Draft of the Rights of Persons with Disabilities Act, and published a policy handbook on e-accessibility and a book on universal service for persons with disabilities.

Publications

Universal Service for Persons with Disabilities: Published by G3ict and CIS in cooperation with the Hans Foundation. The book is co-authored by Axel Leblois, Executive Director, G3ict, Deepti Bharthur and Nirmita Narasimhan.
The Business Case for Web Accessibility: NASSCOM Foundation has published a handbook on web accessibility titled “Understanding Web Accessibility — A Guide to Create Accessible Work Environments”. Nirmita Narasimhan authored a chapter “The Business Case for Web Accessibility”.

Submission

Accessibility in the New Telecom Policy 2011: CIS was part of the 27 organisations that responded to the call for comments on NTP 2011. The submission was made to the Department of Telecommunications, Ministry of Communications & Information Technology, Government of India on 9 December 2011.

Interview

An Interview of Nirmita Narasimhan on ITU Portal: ITU Girls in ICT is now online! ITU interviewed Nirmita and published her profile on their website.

Award

Nirmita receives NIVH Award: Nirmita Narasimhan received the NIVH Excellence Award from Justice AS Anand (retd), former chairman of the National Human Rights Commission, on International Day of Persons with Disabilities at the National Institute for the Visually Handicapped in Dehradun on Saturday, 3 December 2011. The Tribune covered the award ceremony and published this in their newspaper on 3 December 2011.

Upcoming Event

ITU Meeting and Tutorial on Audiovisual Media Accessibility, organized by the International Telecommunication Union, India International Centre, 13 – 15 March 2012. CIS is hosting the workshop in collaboration with the ITU-APT Foundation. More information and registration are available at the ITU website.

Access to Knowledge

Access to Knowledge is a campaign to promote the fundamental principles of justice, freedom, and economic development. It deals with issues like copyrights, patents, and trademarks, which are an important part of the digital landscape. We prepared the India report for the CI IP Watchlist, made submission to the HRD Ministry on WIPO Broadcast treaty, questioned the demonization of pirates, and advocated against laws (such as the PUPFIP Bill) that privatize public funded knowledge.

Comments

CIS Intervention on Future Work of the WIPO Advisory Committee on Enforcement
The seventh session of the World Intellectual Property Organization's Advisory Committee on Enforcement (ACE) was held in Geneva on 30 November and 1 December 2011. Pranesh Prakash participated in the event and made the intervention.
Comment by CIS at ACE on Presentation on French Charter on the Fight against Cyber-Counterfeiting: Pranesh Prakash responded to a presentation by Prof. Pierre Sirinelli of the École de droit de la Sorbonne, Université Paris 1 on 'The French Charter on the Fight against Cyber-Counterfeiting of 16 December 2009 during the seventh session of the World Intellectual Property Organization's Advisory Committee on Enforcement (ACE) held in Geneva.

Blog Post

CIS Hosts Scanned Version of George Orwell’s Books vs. Cigarettes: Verbindingen/Jonctions (V/J), the bi-annual multidisciplinary festival organised by Constant took place on 1 December 2011. CIS hosted the scanned pages of the essay in public domain.

Openness

Innovation and creativity should be fostered through openness and collaboration. The advent of Internet has radically defined what it means to be open and collaborative. The Internet itself is built upon open standards and free/libre/open source software. Our endeavour has resulted in a report on open government data, a report on online video environment in India and a film on oral citations on the Wikipedia.

Award

Inaugural EPT Award for Open Access: The Electronic Publishing Trust for Development is pleased to announce the winners of a new annual award to be made to individuals working in developing countries who have made a significant personal contribution to advancing the cause of open access (OA) and the free exchange of research findings. The winner of the inaugural award is Dr Francis Jayakanth of the National Centre for Science Information, Indian Institute of Science, Bangalore, India.

Internet Governance

The Tunis Agenda of the second World Summit on the Information Society has defined internet governance as the development and application by governments, the private sector and civil society, in their respective roles of shared principles, norms, rules, decision-making procedures and programmes that shape the evolution and use of the internet. CIS partnered with Privacy International and Society in Action Group which has produced outputs in banking, telecommunications, consumer rights, media law, sexual minorities, etc., and submitted seven open letters to Parliamentary Finance Committee on UID covering several aspects, feedbacks on NIA Bill, and IT Rules.

Peer Review

Now Streaming on Your Nearest Screen by Nishant Shah, Journal of Chinese Cinemas, Volume 3, Issue 1.
Internet and Society in Asia: Challenges and Next Steps by Nishant Shah, Inter-Asia Cultural Studies, Volume 11, Number 1.

Book Review

The Historian Wins Over the Biographer “In Walter Isaacson's eponymous biography of Steve Jobs, the multibillion dollar man who is credited with single handedly changing the face of computing and the digital media industry, we face the dilemma of a biographer: how do you make sense of a history that is so new, it is still unfolding.”
Nishant Shah's detailed review of Steve Jobs' biography was published in the Biblio Vol. XV Nos. 11 & 12, November- December 2011

Newspaper / Magazine Articles

Spy in the Web The government’s proposed pre-censorship rules undermine the intelligence of an online user and endanger democracy, Nishant Shah, Indian Express, 18 December 2011.
What is Dilligaf? On the web, time moves at the speed of thought: Groups emerge, proliferate and are abandoned as new trends and fads take precedence. Nowhere else is this dramatic flux as apparent as in the language that evolves online, Nishant Shah, GQ India.
Of Surrogate Futures and Scattered Temporalities: Nishant Shah responds to Michael Edwards through this blog post published in the Broker on 27 December 2011.

Interview

An Interview with Dr. Ann Cavoukian: Elonnai Hickok interviews Dr. Ann Cavoukian, Information and Privacy Commissioner, Ontario, Canada.
When the digital spills into the physical: Nishant Shah tells us why flash mobs are an interesting sign of our times, and not just a passing fad. MidDay published this interview in their newspaper on 18 December 2011.

Video

Phishing Attacks on the Rise: Sunil Abraham was on the TV Channel News 9 on 2 December 2011 speaking about two visual cues to distinguish between the fake and the real websites.

Media Coverage

India’s dreams of web censorship, Financial Time's beyondbrics, 6 December 2011, Sunil Abraham was quoted in this post.
Did He, Didn’t He by Rahul Bhatia, Open Magazine (issue: 7-14 December 2011)
Much at stake for tech sector in UID project by Pranav Nambiar, Economic Times, 12 December 2011. Sunil Abraham was quoted in this article.
On the net, red herring by Javed Anwer, The Times of India, 4 December 2011. Sunil Abraham was quoted in this article.
Twitter, Facebook take the lead in blogosphere as blog searches fall by half by Ameya Chumbhale, Economic Times, 17 November 2011. Pranesh Prakash was quoted in this article.

Event Report

Exposing Data: Art Slash Activism organised by Tactical Tech and CIS in Bangalore on 28 November 2011. Zainab Bawa, Ayisha Abraham, Ward Smith and Marek Tuszinsky gave a talk. Videos of the event are now online.

Upcoming Events

Privacy Matters — Analyzing the "Right to Privacy Bill": Privacy India in partnership with International Development Research Centre, Canada, Indian Institute of Technology, Bombay, the Godrej Culture Lab, Tata Institute of Social Sciences, Mumbai and the Centre for Internet and Society, Bangalore is organising "Privacy Matters", a public conference at IIT, Bombay on 21 January 2012.

The High Level Privacy Conclave: Privacy India in partnership with the International Development Research Centre, Canada, Society in Action Group, Gurgaon and Privacy International, UK is organizing the High Level Privacy Conclave at the Paharpur Business Centre, Nehru Place Greens in New Delhi on Friday, 3 February 2012.

All India Privacy Symposium: Privacy India in partnership with the International Development Research Centre, Canada, Society in Action Group, Gurgaon, Privacy International, UK and Commonwealth Human Rights Initiative is organizing the All India Privacy Symposium at the India International Centre, New Delhi on Saturday, 4 February 2012.

Event Organised

Dialogue Cafe @ Centre for Internet and Society, 2 Dec 2011, Kavita Philip gave a talk.

Special Section on Freedom of Expression

We usually cover Freedom of Expression under Internet Governance. However, this month there has been much discussion regarding the Union Minister for Communications and Information Technology, Mr. Kapil Sibal’s proposal for pro-active censorship of social media. This special section covers reportage and original content from CIS:

Newspaper / Magazine Articles

Invisible Censorship: How the Government Censors Without Being Seen by Pranesh Prakash: The Indian government wants to censor the Internet without being seen to be censoring the Internet. The article was translated into Marathi and featured in Lokmat, 18 December 2011.
US Clampdown Worse than the Great Firewall by Sunil Abraham: If you thought China’s Internet censorship was evil, think again. American moves to clean up the Web could hurt global surfers. Sunil Abraham wrote this article in Tehelka, Volume 8, Issue 50, 17 December 2011.
That’s the Unkindest Cut, Mr. Sibal by Sunil Abraham: There’s Kolaveri-di on the Internet over Kapil Sibal’s diktat to social media sites to prescreen users’ posts. That diktat goes far beyond the restrictions placed on our freedom of expression by the IT Act. But, says Sunil Abraham of the Centre for Internet and Society, India is not going to be silenced online. Deccan Chronicle, 11 December 2011.

Blog Posts

Online Pre-Censorship is Harmful and Impractical by Pranesh Prakash: The Union Minister for Communications and Information Technology, Mr. Kapil Sibal wants Internet intermediaries to pre-censor content uploaded by their users. Pranesh Prakash takes issue with this and explains why this is a problem, even if the government's heart is in the right place.
Press Coverage of Online Censorship Row: We are maintaining a rolling blog with press references to the row created by the proposal by the Union Minister for Communications and Information Technology to pre-screen user-generated Internet content.

Radio Broadcast

Social media sites refuse Indian censorship request: Sunil Abraham spoke to Radio Australia. Follow the broadcast here

Live Chat

Is the govt bid to regulate content on the Internet a good thing?: Pranesh Prakash answered questions freedom of expression vis-a-vis objectionable content live on CNN-IBN's chat feature, 7 December 2011.

Media Coverage

Caught in the Web: “As it is the status of freedom of speech in India is in a bad shape. Sibal's new rules will only make it worse.”— Sunil Abraham in Hindu Business Line, 13 December 2011.

Online gag: Existing rules give little freedom: “Our criticism is of the policy and not of the websites and Internet entities that are forced to err on the side of caution when faced by such notices.” — Sunil Abraham in the Times of India, 9 December 2011.
Facebook, Google tell India they won’t screen for derogatory content: “Researchers sent mock take-down notices to seven sites, complaining about their content... six sites immediately deleted content. They did not even verify the validity of our flawed complaint. They over-complied.” — Sunil Abraham in Washington Post, 6 December 2011.
‘Any Normal Human Being Would Be Offended’: “Indian law seems to state that it has global jurisdiction but that is not really true. An Indian court might give an order that is unenforceable in the United States or anywhere else.” — Sunil Abraham in the New York Times, 6 December 2011.
IT Inc oppose Sibal’s ‘great’ firewall proposal: “You wouldn’t want to end up with a situation where you are denied access to, say, the website of the University of Sussex because the address contains the word ‘sex’.” — Nishant Shah in Indian Express, 7 December 2011.
Online @ India: “I haven't yet heard of anybody in India going on a rampage because somebody in Pakistan started an 'India hate' page.” — Nishant Shah in the Hindustan Times, 10 December 2011.
How ‘private-censorship’ is making online content disappear, quietly: “Google’s self-reported compliance rate of 51 per cent shows that they are probably over-stepping the law in order to appease the Indian government’s requests.” — Pranesh Prakash in FirstPost, 15 December 2011.
Kapil Sibal to sterilise Net but undercover sting shows 6 of 7 websites already trigger-happy to censor under ‘chilling’ IT Act, Legally India, 7 December 2011. Sunil Abraham was quoted in this blog post.
‘Chilling’ Impact of India’s April Internet Rules by Heather Simmons, New York Times, 7 December 2011.
Govt wants to scrub the Internet clean, Livemint, 7 December 2011. Sunil Abraham was quoted in this article.
India's Techies Angered Over Internet Censorship Plan, NPR, 20 December 2011. Pranesh Prakash was quoted in this blog post.
Internet, social media access should not be blocked: Ban, Oman Tribune, 10 December 2011. Sunil Abraham was quoted in this article.
India entering the Minority Report age?, ioL scietech. Sunil Abraham was quoted in this.
Los internautas indios se oponen a la censura a través de la Red, Diario de Navarra, 7 December 2011. Sunil Abraham was quoted in the Spanish newspaper.
Technological beasts like Facebook, Orkut, YouTube & Google impossible to control by Sunanda Poduwal & Kamya Jaiswal, Economic Times, 11 December 2011. Sunil Abraham was quoted in the article.
Google V/s Kapil Sibal by Sundeep Dougal in Outlook, 8 December 2011. Pranesh Prakash's work at CIS has been extensively quoted in this blog post.
India bid to censor Internet draws flak Phil Hazlewood spoke to Sunil Abraham and published this article for AFP. France 24, Khaleej Times, Physorg.com, TimesLive, Bangkok Post, Yahoo News, MSN News, Emirates 24/7, Business Live and Jakarta Globe also carried the news on their websites, 9 December 2011.

Videos

Censorship — A Death Knell for Freedom of Expression Online: On 8 December 2011, NDTV aired an interesting discussion on internet censorship. Shashi Tharoor, Soli Sorabjee, Shekhar Kapoor, Ken Ghosh and Sunil Abraham participated in this discussion with NDTV's Sonia Singh.
FTN: Should social networking sites be censored?: Telecom Minister Kapil Sibal met the representatives of Facebook, Google and others seeking to device a screening mechanism. Sunil Abraham was on CNN-IBN from 10.00 p.m. to 10.30 p.m. speaking about freedom of expression in India.
Debate: Online content row-1: Sunil Abraham was on Times Now from 9.05 p.m. to 9.45 p.m. on 6 December 2011 speaking about freedom of expression in India.

Event Organised

Free Speech Online in India under Attack? A Panel Discussion, 21 December 2011. Achal Prabhala, Anja Kovacs, Lawrence Liang and Sunil Abraham gave lectures.

Telecom

The growth in telecommunications in India has been impressive. While the potential for growth and returns exist, a range of issues need to be addressed for this potential to be realized. One aspect is more extensive rural coverage and the second aspect is a countrywide access to broadband which is low at about eight million subscriptions. Both require effective and efficient use of networks and resources, including spectrum. In this connection, Shyam Ponappa continues to write his monthly column for the Business Standard.

Newspaper Article

Healing self-inflicted wounds by Shyam Ponappa, Business Standard, 1 December 2011: A spate of dysfunctional actions and retrograde developments has led to an unimaginable mess for India. Can the damage to growth prospects be undone? Does it need to be? If so, how?

Follow us elsewhere

Get short, timely messages from us on Twitter
Follow CIS on identi.ca
Join the CIS group on Facebook\
Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/december-2011-bulletin

Bangalore Thinkathon Surrogacy: Bodies, States, Networks

Wendy Chun & Nishant Shah — 2012-07-20T06:08:16Z

The first workshop of the Habits of Living project will be a Thinkathon (Thinking Marathon) focused on the notion of surrogate structures that have become the visible landmarks of contemporary life and will be hosted by the Centre for Internet & Society, in Bangalore, India.

Scheduled from 26th to 29th September 2012, the event will bring together a range of multidisciplinary scholars and practitioners from the Global South. The aim of the workshop is to produce new conceptual frameworks to help us understand networks and the ways in which they inform our everyday practice and thought.

The Habits of Living project begins with this workshop in Bangalore because Surrogacy is central to the ubiquity and universality of contemporary networks. A surrogate is "a person or … a thing that acts for or takes the place of another" (OED). A surrogate is a "simplified" substitute that represents and wields power for another: a deputy, an authorized stand-in. In contemporary network science—widely used in (and drawn from) sociology, economics, biology, and industry—networks operate as surrogates. Surrogate structures that transcend the material boundaries of modernist concepts like Nation States and Bodies have emerged as a way by which new social, cultural, political and economic configurations get assembled. The idea of networked information societies has forced us to revisit the ways in which we understand fluid and aporetic structures that facilitate flow of ideas, capital and ideologies in the rapidly globalizing world.

As the influential network scientist Duncan Watts has pointed out, "rather than going out into the world and measuring it in great detail, [network scientists] want to construct a mathematical model of a social network, in place of the real thing…" This substitution means "making drastic simplifications" in which real world phenomena are "represented in almost comic simplicity by dots on a piece of paper, with lines connecting them." These simplifications, which cause us to miss real world details, enables network scientists to "tap into a wealth of knowledge and techniques that will enable us to address a set of very general questions about networks that we might never have been able to answer had we gotten bogged down in all the messy details."

Surrogacy supports the self-referential universe that networks create, where all conditions of exteriority are obliterated and each phenomenon is explained only through its relationality with the other phenomena in that networked condition. This co-dependence promotes the idea of universalized networks which are diverse but homogeneous, and specific but replicable. Simultaneously, there is a contained analytical framework that proposes to offer a comprehensive view but only manages to mimic (Bhabha, reference) the status quo of the dominant power structures. Networks become the reified forms and functions of this condition of Surrogacy.

Surrogacy is thus central to making "networks" universal at both a macro and micro level, for not only do networks stand in for other phenomena, the very basic units of network analyses, nodes and edges, depend on the substitution (and thus universalization) of actors and interactions.

Intriguingly, the direction of this substitution is unstable. Modern networks stem from structures, such as electrical grids and highway systems, deliberately built to resemble nets. Remarkably, though, networks have become both constructed technical structures and actually existing phenomena that are empirically discovered. Systems biology, for instance, presumes the existence of networks in animals, from the genetic to the multi-cellular. Similarly, ecology conceptualizes food webs and less lethal animal interactions—or more precisely the potentiality of these interactions—as networks. This insistence on networks as actually existing empirical entities happens even as network scientists’ analysis itself is framed as an abstraction that replaces real world events with a mathematical model. Networks are thus both theoretical diagrams and things that exist out there. Indeed, they compromise the distinction between the constructed and the natural, the theoretical and the empirical. Like Borges’ imfamous map, the map—the surrogate—has become the territory.

Surrogacy, however, localizes as well as abstracts. A surrogate — something that stands in for more complex and often unsustainable forms of life — is often a potent being that is both temporary and unending. The surrogate emerges as an alternative form of producing specialized life and habits, while also performing a universal viability that stands in for the local specificities. Specific surrogacy networks range from:

Global networks of biological surrogacy and reproductive care that mobilize and orchestrate new conditions of labor (in all senses of the word)
Digital networks that help mobilize certain bodies and skills into the larger conditions of contemporary globalization
New combinations of State-Market partnerships enabled by digital and internet technologies that define the precarious conditions of life and living for the citizen subjects
Complexes of emotional surplus and affective relationships that get codified in massive social network systems, redefining the ways in which we understand relationships and relationality
Consortial state and state-like structures that transgress the territorial sovereignty of the nation-state and produce new forms of governance and belonging

For the Bangalore Thinkathon, we are bringing together scholars and practioners whose work touches on at least one of these types of surrogacy in order to outline and comprehend the work networks do. With a special emphasis the emergence and proliferation of large scale networks enabled by the digital turn, the Thinkathon is designed to start a dialogue between these different un-disciplined perspectives and produce a compendium of perspectives on the changing habits of living in contemporary times.

For more details visit https://cis-india.org/raw/digital-humanities/blogs/habits-of-living/bangalore-thinkathon

March 2012 Bulletin

praskrishna — 2012-07-09T07:33:44Z

In this month we announced the new clusters from Researchers at Work: Locating the Mobile, Interface Intimacies and Habits of Living.

Research

New series from RAW, new Clusters now Online!

From 2012 to 2015, the RAW series will build research clusters in the field of Digital Humanities. The Digital will be used as a way of unpacking the debates in humanities and social sciences and look at the new frameworks, concepts and ideas that emerge in our engagement with the digital. We hope to build knowledge networks and production of new knowledge around questions of body, governance and cultural production in the digital times that we live in. Spearheaded by experts in the field of science, technology, society and culture the clusters aim to produce and document new conversations and debates that shape the contours of Digital Humanities in Asia.

Locating the Mobile: An Ethnographic Investigation into Locative Media in Melbourne, Bangalore and Shanghai
Larissa Hjorth (RMIT University, Melbourne), Genevieve Bell (Intel, Shanghai)
As yet we know little about the impact locative media is having, and will have upon people’s livelihoods and identity, or on public policy around privacy, identity, security and cultural production. Discourse in the field has opened up questions of art, innovation and experimentation. But there is a dearth of nuanced research on locative media that provides in-depth, contextual accounts of its socio-cultural and political dimensions. Not much work has been conducted into locative media as it migrates from art to the ‘messy’ area of everyday. The project seeks to address this knowledge gap by studying locative media in Bangalore, Melbourne and Shanghai.

Interface Intimacies
Audrey Yue (Melbourne University) and Namita Malhotra (ALF)
Users of technologies often express their engagement with technologies in affective terms. The interfaces that we see all around us constantly deflect our attention, emotions and desires on to different surfaces, creating flattened universes with the promises of deep immersion. Digging deep into interfaces, to examine peoples’ relationships with the digital interfaces around them the research cluster examines: What are the affective relationships that people have with their interfaces? What goes into anthropomorphising an interface? What are the larger politics of labour, performance and ownership that surround interface design? What are the ways in which people simulate presence and connections through their interfaces? How is the human presumed in computer-human interface design? What aesthetic and political moves are we witnessing with the rise of interface mediated publics? What and who is made opaque when interfaces become transparent? When interfaces get distributed, what are the possibilities and potential for art, theory and practice to move into new forms of politics?

Habits of Living: Global Networks, Local Affects
Wendy Chun (Professor, Brown University), Kelly Dobson, (Chair, Digital + Media, RISD, Providence), Matthew Fuller, David Gee (Reader in Digital Media, Center for Cultural Studies, Goldsmiths College, University of London) and Eivind Rossaak, (Associate Professor, Department of Research, National Library of Norway, Oslo).
This is a global collaborative project to renew the conceptual power of networks. It concentrates on changing the habits of living. The Department of Modern Culture and Media at Brown University will be an important locus. Habits are crucial to understanding networks not simply as broad organizational structures but also as structures created through constant actions that are both voluntary and involuntary.

Digital Natives

Video Contest

Who’s the Everyday Digital Native? A global video contest finds the answer!
CIS and Hivos are excited to announce the top five videos. The finalists will each win EUR 500. According to Nishant Shah, the 12 video proposals show that the everyday digital native does not wake up in the morning and think, ‘today I will change the world’. Yet, in their everyday lives, when they see the possibility of producing a change in their immediate environments, they turn to the digital to find networks that can start a change.

Public Lectures

D:Coding Digital Natives (Nishant Shah, University of California, Los Angeles, March 9, 2012)
"In the last three years of revolutions we have also now witnessed this extraordinary thing where lot of promises were made of different kinds of revolution but which never materialised in terms of what they intended to. Citizen action happens but it doesn’t lead into anything concrete." The lecture is featured in YouTube.

Digital Natives and the Myth of the Revolution: Questioning the Radical Potential of Citizen Action (Nishant Shah, Annenberg School of Communication, University of South California, March 8, 2012): Nishant Shah made a presentation on 'Questioning the Radical Potential for Citizen Action'.
5 Challenges for the Future of Learning: Digital Natives and How We Shall Teach Them (Digital Media and Learning Conference on Beyond Education Technologies, Wyndham Parc 55 Hotel, San Francisco, March 1, 2012). Nishant Shah gave a ignite talk.
Digital Natives and the Myth of the Revolution: Questioning the Radical Potential of Citizen Action (UC Santa Cruz, Monday, March 5, 2012). Nishant Shah gave a lecture. The lecture focused more on the India against Corruption case-study rather than the theoretical framework to understanding revolutions.

Column in Indian Express

Pinning the Badge
Nishant Shah, March 18, 2012
In a world of competition, badging provides a holistic way of grading and learning, where individual talents are realized and the knowledge of the group is used. A peer-2-peer system of badging, which enables learners to be critically aware not only of their own interaction with knowledge but also recognises the ways in which larger communities of knowledge — including the peers and teachers — opens up an extraordinary way of thinking about education.

Book Review...A Few Excerpts

An Experiment in Social Engineering: The Cultural Context of an Avatar
‘Engineering a cyber twin’ is an attempt to inventory the ontological features of an avatar... Ansher’s essay… eschews a simplistic binary of offline/online, preferring to focus on the domain of interaction between the two ‘personae’ of the same self.
Pramod K. Nayar reviews Nilofar Shamim Ansher’s essay ‘Engineering a Cyber Twin’ from Digital Alternatives with a Cause? Book One: To Be.

Accessibility

Analysis

Analysis of Comments by WBU & IPA
Rahul Cherian provides an analysis of the comments by the World Blind Union and the International Publishers Association after the 23rd session of the Standing Committee of Copyright and Related Rights.

Event Organised

ITU Tutorial on Audiovisual Media Accessibility (India International Centre, New Delhi, March 14 to 15, 2012): At the invitation of the Centre for Internet and Society, in cooperation with the ITU-APT Foundation of India, International Telecommunication Union organized a two-day Tutorial on Audio Visual Media Accessibility. The Tutorial was preceded by the fourth meeting of the Focus Group on Audio Visual Media Accessibility on March 13, 2012. Sunil Abraham participated in the event and was the Master of Ceremony on Day 1, March 14, 2012.

Access to Knowledge

Op-ed in Economic Times

Patented Games, Sunil Abraham, March 8, 2012
Some prefer Steve Jobs, patron saint of perfection, others prefer Nicholas Negroponte, messiah of the masses. While Mr. Jobs may be guilty of contributing to the digital divide, Mr. Negroponte may have contributed to bridging it with his innovation: the One Laptop per Child, also known as the $100 laptop or XO.

Events Participated

Consumers International Global Meeting 2012 (Kuala Lumpur, March 8 and 9, 2012): Pranesh Prakash participated in the global meeting organised by Consumers International and spoke on UN Consumer Guidelines. Robin Brown, Tobias Schönwetter and Guilherme Varella were the other speakers in the session.
Expert Meeting on Freedom of Expression and Intellectual Property Rights (London, November 18, 2011): The meeting was organized by ARTICLE 19. Nineteen international scholars, experts and human rights activists met to explore the antagonistic relationship between Intellectual Property (IP) and the rights to freedom of expression and information. Pranesh Prakash was one of the participants.

Openness

Events Organised

Open DataCamp — 2012 (Google, Old Madras Road, Bangalore, March 24, 2012): This was a one-day unconference for people working with data from various sectors to come together and share their projects and ideas. It was organised by the DataMeet group. Pranesh Prakash participated in the event. Google, India Water Portal, Gramener, Microsoft Research, Akshara Foundation, DataMeet, HasGeek and CIS were the sponsors.
Free Arduino Workshop (For Beginners): (CIS, Bangalore, March 3, 2012). The workshop drew participants such as interaction designers, artists and those enthusiastic to get started with creative projects but didn’t have prior experience with electronics. About 20 people participated in the workshop.

Events Participated

Water Data Consultation (Evoma Hotel, Bangalore, March 23, 2012). Pranesh Prakash spoke on Policy Issues and Developments around Open Data. The event was organized by Arghyam.

Internet Governance

Column in FirstPost

Why your Facebook Stalker is Not the Real Problem, Nishant Shah, March 20, 2012:We live in networked conditions. This is a statement that can now be taken at face-value, and immediately explains our highly connected, inter-meshed environments…We need to start looking at larger invasive policies exercises by the different invisible actors like the ISP, ICT ministries, corporate policies, design choices and architecture of interception that sustain the networks we so gladly embrace.

Blog Entries

Statutory Motion against Intermediary Guidelines Rules, Pranesh Prakash:A motion to annul the Intermediary Guidelines Rules was moved on March 23, 2012, by Shri P. Rajeeve, CPI (M) MP in the Rajya Sabha from Thrissur, Kerala. We are very glad that Shri Rajeeve has moved this motion, and we hope that it gets adopted in the Lok Sabha as well, and that the Rules get defeated, notes Pranesh Prakash.

Events Organised

India Explores the Balance Points between Freedom of Expression, Privacy, National Security and Law Enforcement (New Delhi, March 5, 2012). Sunil Abraham participated in this closed-door meeting jointly organised with the Global Network Initiative. Issues relating to freedom of expression and privacy were discussed in the meeting.
Climate Change and Controversy Mapping (Indian Institute of Science, Bangalore, March 19 to 21, 2012). The Devechia Centre for Climate Change, the Indian Institute of Science and CIS organized a three-day workshop with Professor Bruno Latour. Doctorate students doing empirical work in various types of ecological crisis participated in the event and experimented with some of the digital tools and methods developed within the "mapping controversies" consortium.
GeekUp with Erica Hagen (CIS, Bangalore, March 1, 2012). HasGeek organized a GeekUp with Erica Hagen of the GroundTruth Initiative. Erica gave a lecture on the theme: "From Information to Empowerment: Unpacking the Equation.
Cartonama Workshop (CIS, Bangalore, March 2 and 3, 2012). HasGeek organized a hands-on training for managing and building location based services. Twenty-two participants attended the workshop.
Global Censorship Conference

Events Participated

The Abrams Institute for Freedom of Expression at Yale Law School is holding a conference on global censorship from March 30 to April 1, 2012, at Yale Law School. The programme is sponsored by the Information Society Project at Yale Law School and Thomson Reuters. Rishabh Dara, Google Policy Fellow who worked at CIS office in Bangalore on freedom of expression and internet-related policy issues is participating in the event as a speaker in the panel on Case Studies of Censorship.

What is Stewardship in Cyberspace? (Innis Townhall, University of Toronto, Canada, March 18 and 19, 2012): Sunil Abraham was a panelist in the session “Plenary Panel and Discussions” at the second annual Cyber Dialogue.
Secure IT 2012 — Securing Citizens through Technology (Claridges, New Delhi, March 1, 2012): The event was co-organised by DST and NSDI, Govt. of India in partnership with Elets Technomedia Pvt. Ltd. Sunil Abraham was a panelist. The video is now online.
International Conference on Mobile Law (ASSOCHAM House, New Delhi, March 1, 2012): Pranesh Prakash spoke in the panel on Mobiles - Privacy and Social Media on March 1, 2012.
Data protection experts slam state for sending mass SMSes

Media Coverage

Data protection experts slam state for sending mass SMSes
"The state government's use of unsolicited SMS a “clear abuse of the powers afforded by elected office... elected representatives would be justified in such measures, and in utilising public funds, in the event of a disaster, or when public order, public health or national security are compromised."
Sunil Abraham, The Statesman, March 25, 2012.

Open access to government data on the cards
"Welcoming the approval for the NDSAP, Pranesh Prakash, said, “None of the criticisms ... CIS had sent in as part of the feedback requested on the draft have been addressed."
Pranesh Prakash, The Hindu, March 25, 2012.

Is your facebook page your mini resume?
"Background checks are common as some companies deal with sensitive information. So it’s not illegal, but intrusive. I think some power relationships can be abused if they cross the social networking barrier — like a boss-employee and teacher-student relationship."
Sunil Abraham, IBN Live, March 26, 2012.

Click, Play, Watch
"Earlier, creative artistes depended on intermediaries like studios, TV channels and theatres to screen their work and connect with viewers. Now, they are looking at the online medium to connect with the audience directly."
Sunil Abraham, MidDay, March 18, 2012.

Save Your Voice — A movement against Web censorship
"Private sector does not protect the freedom of expression."
Daily News & Analysis, March 13, 2012.

India’s Big Bet on Identity
"There are obviously both privacy and security concerns when you’re collecting personal data from more than a billion people. “You can’t change your biometrics,”… so if they become compromised, it’s a difficult problem to fix."
Ieeespectrum. March 2012 edition.

Telecom

Columns in Business Standard

The 2G Supreme Court Judgment
Shyam Ponappa, March 1 and March 4, 2012
The Business Standard published Shyam Ponappa's two-part article deconstructing the assumptions in the Supreme Court's 2G judgment, and suggesting possible ways forward. The first one was published on March 1, 2012, and the second on March 4, 2012.

Blog Entry

Convergence India 2012
Yelena Gyulkhandanyan
Yelena attended an event organised by the Exhibitions India Group from March 21 to 23, 2012. She shares her experiences.

About CIS

CIS was registered as a society in Bangalore in 2008. As an independent, non-profit research organisation, it runs different policy research programmes such as Accessibility, Access to Knowledge, Openness, Internet Governance, and Telecom. Over the last four years our policy research programmes have resulted in outputs such as the e-Accessibility Policy Handbook for Persons with Disabilities with International Telecommunications Union, and Digital Alternatives with a Cause?, Thinkathon Position Papers and the Digital Natives with a Cause? Report with Hivos. With foreign governments we worked on National Enterprise Architecture and Government Interoperability Framework for Govt. of Iraq; Open Standards Policy for Govt. of Moldova; Free and Open Software Centre of Excellence project plan for Saudi Arabia; eGovernance Strategy Document for Govt. of Tajikistan. With the Government of India we have done policy research for Ministry of Communications & Information Technology, Ministry of Human Resource Development, Ministry of Personnel, Public Grievances and Pensions, Ministry of Social Justice and Empowerment, etc., on WIPO Treaties, Copyright Bill, Interoperability Framework in eGovernance, Privacy Bill, NIA Bill, National Policy on Electronics and IT Act.

CIS is an accredited NGO at WIPO and has given policy briefs to delegations from various countries, our Programme Manager, Nirmita Narasimhan won the National Award for Empowerment of Persons with Disabilities from the Government of India and also received the NIVH Excellence Award.

Follow us Elsewhere

Get short, timely messages from us on Twitter

Join the CIS group on Facebook
Visit us at www.cis-india.org

CIS is grateful to Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/march-2012-bulletin

June 2012 Bulletin

praskrishna — 2012-07-25T04:56:23Z

Welcome to the newsletter issue of June 2012. The present issue features an updated version of the Unlicensed Spectrum Policy brief for Government of India and a report of the Privacy Matters series organised in Ahmedabad on June 16, 2012.

Digital Natives

New Blog Entries

The Bots That Got Some Votes Home by Nilofar Ansher: The author gives us some startling updates on the "Digital Natives Video Contest" voting results declared in May 2012.
Hyper-connected, Hyper-lonely? by Nilofar Ansher.

Digital Natives Newsletter

Home Alone: Volume 10, Issue 1, April 2012 of the Digital Natives with a Cause newsletter features Hyper-connected, yet Hyper-lonely. It puts the spotlight on an emerging trope in society and media: the more connected we are to our gadgets, peer network and social media, the lonelier we feel.

Access to Knowledge

Op-ed in the Hindu

The Work of Art in the Age of Mechanical Injunctions (Lawrence Liang, The Hindu, May 23, 2012): “The same ‘Ashok Kumar,' now restrained from infringing the copyright of the film, ‘3,' helped its signature song, ‘Kolaveri,’ go viral by downloading and copying it without any restraints.”

Columns / Articles

ಡಿಜಿಟಲ್ ನಿರ್ಬಂಧಗಳ ನಿರ್ವಹಣೆ (Sunil Abraham, Prajavani, June 9, 2012): Read the English translation here.

ಸೃಜನಶೀಲತೆಗೆ ಸಂದ ಗೌರವ (Lawrence Liang, Prajavani, June 9, 2012): Read the English translation here.
Copyright Amendment: Bad, but Could Have Been Much Worse (Sunil Abraham, Business Standard, June 10, 2012): The changes to the Copyright Act protect the disabled — but are restrictive about cover versions and web freedom.
A Ludicrous Ban (Achal Prabhala and Lawrence Liang, Open Magazine, June 2, 2012): Our courts cannot be used as quack-houses to buy pills for imaginary problems. The copyright industry is not a sick patient; it’s just a hypochondriac. Films don’t fail because of piracy; they fail because they’re not worth watching. The most popular films in this country are also the most pirated, and yet they remain money-spinners. The real problem is the unbending inability of this industry to adjust to the world; to the Internet; to the life-changing technologies that human beings have witnessed and embraced and prospered by over the past two decades.

Openness

Media Coverage

Wiki goes the oral citation way (Cyber Media, Chokkapan S, June 11, 2012): Achal Prabhala who serves on the board of CIS speaks about the Oral Citations Project.

Internet Governance

Announcements

Window on the World: Subsequent to the publishing of a peer reviewed essay titled Resisting Revolutions: Questioning the Radical Potential of Citizen Action, CIS has been listed as one of the global organisations working on issues of participation, citizenship and new technologies along with a list of partner organisations. This was published by Palgrave Macmillan.
2012 Internet Freedom Fellows: The names of the 2012 Internet Freedom Fellows were announced on June 19, 2012. This was published by the US Department of State. Pranesh Prakash was selected as a Fellow.

Press Coverage of the Internet Freedom Fellows Event

Internet Freedom Fellows Program Emphasizes Defense of Fundamental Freedoms Online (by Ambassador Eileen Chamberlain Donahoe in DipNote, June 25, 2012).
Internet Freedom At Home: Governments, Companies Need Accountability, Speakers Say (by Catherine Saez, Intellectual Property Watch, June 22, 2012).

Peer Forum

Global Networks, Individual Freedoms: A Peer Forum on Internet Freedom and Human Rights: In Connection with the 2012 Internet Freedom Fellows Program, the United States Mission to the United Nations in Geneva invited Pranesh Prakash to a peer forum. The event was held on June 21, 2012, from 9.00 a.m. to 3.00 p.m.

Upcoming & Ongoing Events

Privacy Matters — Consumer Privacy (India International Centre, New Delhi, July 7, 2012): Privacy India, in partnership with the Centre for Internet & Society, International Development Research Centre, Society in Action Group and Privacy International, invite you to a public conference focused on discussing the challenges and concerns to consumer privacy in India.
The Fifth Elephant (NIMHANS Convention Centre, Bangalore, July 27 and 28, 2012): The event was organised by HasGeek and CIS. The first day covered the technology track and talks from business and industry were held on the following day.

Events Organised

Privacy Mattes — Medical Privacy (Yashwantrao Chavan Academy of Development Administration, Rajbhavan Complex, Baner Road, Pune, June 30, 2012): Privacy India in partnership with the Indian Network for People living with HIV/AIDS, Centre for Internet & Society, IDRC, Society in Action Group and Privacy International organised this event. The discussions explored the various types of medical privacy including informational privacy, physical privacy, proprietary privacy and decisional privacy.
GeekUp with Alan Knott-Craig (CIS, Bangalore, June 30, 2012): Alan Knott-Craig, founder of World of Avatar and CEO of Mxit, Africa’s largest social network gave a lecture.
Freedom of Expression & Privacy Roundtable Discussion (University of Goa, June 2, 2012): Lawrence Liang and Chinmayi Arun were participants in the discussion.

Connecting People Apart - Events Series

Post-Media Lab organised this events series at Lüneburg/Berlin from June 20 to June 23, 2012. Nishant Shah participated in the event series as a speaker:

Opening presentation – ‘Talk to Me’ (Halle für Kunst, Lüneburg, June 20, 2012): Nishant Shah along with Rasa Smite & Raitis Smits made a presentation.
‘What Would the Community Say?’ (Freiraum, Lüneburg, June 21, 2012): Nishant Shah in cooperation with DialogN reflected on the experiences about the changing face of citizen action in a post-mediatised world.
The Community Complex, A Post-Media Lab conference (Denkerei, Berlin, June 22, 2012): Nishant Shah was one of the participants.

Other Events Participated

India Privacy Meet (Hotel LeMeridien, New Delhi, June 29, 2012): The event was organised by Microsoft, DSCI and Greyhead. Sunil Abraham was a panelist in the session on Citizen Privacy.
Meeting of the two Sub-Groups on Privacy Issues under the Chairmanship of Justice AP Shah (Yojana Bhawan, Planning Commission, June 27, 2012). Sunil Abraham participated in this meeting. The report of the committee will be used in drafting of the new privacy bill.
CENSORSHIP 2020: The Future of Free Speech Online (Communication, Culture and Technology Program of Georgetown University 2nd Floor, Car Barn, 3520 Prospect St., N.W., Washington, DC, June 25, 2012): Pranesh Prakash participated in this event organised by the Internet Society. See the original published by Communication, Culture & Technology here.
Multi-Stakeholder Consultation on ‘Internet Rights, Accessibility, Regulation & Ethics’ (Mirza Ghalib Hall, SCOPE Complex, New Delhi, May 3, 2012): Pranesh Prakash was a speaker in this event organised by Digital Empowerment Foundation, Association for Progressive Communications, Department of Information Technology and National Internet Exchange of India. Watch the video here.
Internet at Liberty 2012 (Washington D.C., May 23 and 24, 2012): Sunil Abraham was a speaker in Plenary IV along with Cynthia Wong, Mohamed El Dahshan and Dunja Mijatović. Watch the video here. The event was organised by Google.
Google Hangout with Ashoka Fellow Sunil Abraham: Ashoka Fellows are leading social entrepreneurs who have innovative solutions to social problems and the potential to change patterns across society. Sunil became an Ashoka Fellow in 1999. Watch the video.
Clear and Present Danger: Attempts to Change Internet Governance and Implications for Press Freedom (National Endowment for Democracy, Washington D.C., June 26, 2012): The event was organised by National Endowment for Democracy. Pranesh Prakash participated in it.
Overview of Google’s efforts to promote Internet Freedom and freedom of expression online, including its work on the following reports: “Google Transparency” and “Enabling Trade in the Era of Information Technologies: Breaking Down Barriers to the Free Flow of Information (California, June 28, 2012): The event was organised by Google. Pranesh Prakash participated in a meeting with Derek Slater from Google.
Stanford University Roundtable Discussion (California, June 28, 2012): IFF Fellows introduced themselves and briefly talked about their background and work in internet freedom and human rights issues. Pranesh Prakash was one of the participants.
EFF’s legislative efforts to defend free speech, privacy, innovation, and consumer rights (California, June 29, 2012): Pranesh Prakash participated in a meeting with Katitza Rodriguez, International Rights Director.
Overview of Twitter’s new censorship policies and its impact on human rights activists around the world (California, June 29, 2012): Pranesh Prakash participated in a meeting with Carolina Janssen, Localization Content Coordinator. This was organised by Twitter.
Best practices in utilizing Ustream’s live interactive broadcast platform to showcase human rights issues (June 29, 2012): Pranesh Prakash participated in this meeting organised by Ustream.

Event Report

Securing e-Governance: Ensuring Data Protection and Privacy (Ahmedabad, Management Association, Ahmedabad, June 16, 2012): Privacy India in partnership with the Centre for Internet & Society, Bangalore, International Development Research Centre, Canada, Privacy International, UK and the Society in Action Group, Gurgaon organised a public discussion. Prashant Iyengar and Nisha Thompson spoke at the event. A total of 30 people participated in the event.

Columns in FirstPost

How Facebook is Blatantly Abusing our Trust (Nishant Shah, FirstPost, June 27, 2012): ‘Don’t fix it, if it ain’t broken’ is not an adage Facebook seems to subscribe to... The million dollar question – or maybe a slightly reduced price, given its public listing status on the stock-exchange right now – is that while Facebook might keep us safe from other people using our data, will it also be able to keep us safe from itself?
Beyond Anonymous: Shit people say on Internet piracy (Nishant Shah, FirstPost, June 7, 2012): FirstPost published Nishant Shah's column along with the video that CIS and ALF had made on 'shit people say about piracy' as a lead story. The post is a series of provocations around piracy, censorship and the state of Internet in India. Like all good tasting things, these observations need to be taken with a pinch of salt. But it is the hope of the author that this serves as a response to otherwise very persistent voices that have been demonizing file-sharing online.

Article in the Times of India

The Web of Our Strife (Pranesh Prakash, The Times of India, June 2, 2012): Given the current trend of states individually wielding excessive powers over various aspects of how their citizens access and use the internet, a Committee on Internet-Related Policies may well be what is needed to safeguard democratic principles and innovation on the internet.

Podcast

An Interview with Nishant Shah by Jamillah Knowles (Outriders, BBC Radio 5): “I think what we need to do is perhaps say that there is something happening with the internet in India and then maybe we can move on to figuring out what is happening to Anonymous because we had a series of challenges on freedom of speech and expression and online space in the country.”

New Fellow at CIS

Chinmayi Arun, former Assistant Professor of Law at the West Bengal National University of Juridical Sciences joined CIS as a Fellow. Chinmayi’s research focus will include privacy, free speech and access to information.

New Blog Entries

CIS entered into a small collaboration with Tata Telecommunications in India to celebrate the IPv6 day on June 6. CIS agreed to write 5500 word vignettes which were sent to their global database consisting of more than 900,000 users in the Asia-Pacific:

News & Media Coverage (International)

India's struggle for online freedom (by Rebecca MacKinnon, Sydney Morning Herald, June 9, 2012): “If you start the drenching early on, by the time you get to 50 per cent [internet penetration], everyone will be well-behaved monkeys.”—Sunil Abraham.

Hackers Take Protest to Indian Streets and Cyberspace (by Shreya Shah, Wall Street Journal, June 8, 2012): “The group attacked the Web site of India’s Supreme Court even when it says it does not attack Web sites used by the common man.” — Pranesh Prakash.
The War for India's Internet (by Rebecca Mackinnon, Foreign Policy, June 6, 2012): “"On free speech I have high faith in the Indian judiciary...There is a good chance to launch a constitutional challenge.” — Sunil Abraham.

News & Media Coverage (National)

No more blocking of entire websites? (by Danish Sheikh, Business Standard, June 24, 2012): CIS research on Intermediary Liability in India is referred to in this article.
UID: Are your biometric I-cards stacked against you? (by M Rajashekhar, Economic Times, June 24, 2012): "If biometrics is used as authentication factor then it would be possible for a criminal to harvest your biometrics — such as using a glass to collect fingerprints — without your conscious cooperation. Or the registrar can cache your biometrics and duplicate transactions." — Sunil Abraham.
Net Loss (Abimanyu Nagarajan, The Telegraph, June 20, 2012): “We sent takedown notices to e-commerce, content hosting, and news media sites...in most cases, we found the intermediaries were very risk averse." — Sunil Abraham.
Cos spying on competitors, staff: Study (The Statesman, June 19, 2012): “Whether or not surveillance is legal, depends on the type... There is some private information a person will expect to remain private, and some information that is expected to be public — like Twitter feeds.” — Sunil Abraham.
Recruitment Tracker: 21 students placed out of the 49 who sat for recruitment in Christ University’s School of Law, Class of 2012 (Bar and Bench News Network, June 11, 2012): CIS recruited Snehashish Ghosh.
PPOs save placement-record as Christ Law’s 2nd graduating batch hosts fewer law firms (by Prachi Shrivastava in Legally India, June 10, 2012).
India: The New Front Line in the Global Struggle for Internet Freedom (Atlantic, June 7, 2012): CIS report on Intermediary Liability in India is quoted.

'Anonymous' hackers to protest Indian Internet laws (AFP, June 8, 2012): The news was also published in NDTV, Jagran Post, The Times of India, LiveMint, and Economic Times on June 9, 2012.
The new Internet watchdogs (Ronendra Singh, Hindu Business Line, June 12, 2012): “The Indian Government is not following the letter of the law and bypassing judicial safeguards in its crackdown on political speech...This aggressive enforcement is also having a chilling effect on access to knowledge and freedom of expression.” — Sunil Abraham.
Concerns raised ahead of proposed India-US trade treaty (Hindu Business Line, June 13, 2012).
Attempts to censor the web ill-advised (by Krishs Fernandes, The Times of India, June 3, 2012).
Poor Guarantee of Online Freedom in India (by Geeta Seshu, Economic & Political Weekly, Vol XLVII No. 24, June 2012).
Tata Communications embraces the change to IPv6 (tech 2, June 7, 2012).
Internet opens doors to trillions more Net addresses with IPv6 (by Aaron Tan, techgoondu): “Despite the larger load of information, IPv6 packets are easier to handle and route, just like postcards with pin codes in their addresses are easier to deliver than those without.” — Nishant Shah.
Biz moving to IPv6 but lower costs, support needed (intellasia.net, June 8, 2012).
Govt websites to get new addresses (The Telegraph, June 7, 2012): “The future of our connected networks is IPv6. Not only is it more efficient and faster than IPv4, which we are currently working with, it is also more reliable and secure.” —Nishant Shah.
Anonymous India’s Takedowns Could Be Counterproductive (by Nikhil Pahwa, Medianama, June 6, 2012).
Watch out for cyber bullies (by KV Kurmanath, Hindu Business Line, June 4, 2012): “It would be very useful if both the government and civil society was more aggressive in awareness raising and triggering change in behaviour. Unfortunately this is a bit like smoking — even though people are aware of the issues — they engage in risky behaviour online.” — Sunil Abraham.
Scared by a spoof? You’ve got to be kidding me! (by Dhamini Ratnam, June 3, 2012). Pranesh Prakash is quoted in this article.
Protest@ censorship.com (by Sandhya Soman, The Times of India, June 5, 2012): “There is corporate and private censorship of internet and it is being done without enough proof of who is violating the copyrights of moviemakers. If these protests create awareness about the larger issues and developments in the areas of e-governance, IT Act and copyright law, then they could be helpful.” — Pranesh Prakash.

Telecom

Telecom Knowledge Repository

Ford Foundation has given CIS a grant of USD 200,000 to build expertise in the area of Telecommunications in India over a period of two years. The programme outline, the modules covered and the profiles and bios of our expert reviewers can be found here:

Broadcasting

Module 7.2.3 (Mobile Television) by Tina Mani
Module 7.2.3 (FAQs)

Emerging Topics

Module 8.3 (Mobile Television) by Tina Mani
Module 8.3 (Mobile Television FAQs)

Featured Research

Unlicensed Spectrum Policy Brief for Government of India (Satya N Gupta, Sunil Abraham and Yelena Gyulkhandanyan): CIS and the Ford Foundation bring you the Unlicensed Spectrum Policy brief for Government of India. The research recommends unlicensed spectrum to the Government of India based on recent developments in wireless technology, community needs and international best practices. (The present report is an updated version of the draft circulated earlier).

Column in Business Standard

Growth, India's Highest Priority (Shyam Ponappa, Business Standard, June 8, 2012): Telecom and spectrum reforms are overdue, as are energy reforms addressing the fuel supply-power generation and distribution-sustainable tariffs chain. In terms of sequence, the next significant effort could focus on the… telecom sector. The empowered group of ministers can decisively abandon short-term government revenues in favour of user benefits, leading in time to even more government revenues.

New Blog Entry

National Telecom Policy 2012 — Issues and Concerns by Snehashish Ghosh: The author throws light on some of the issues and concerns surrounding the recently passed National Telecom Policy 2012.

Event Report

3^rd IJLT-CIS Lecture Series (National Law School of India University, Nagarbhavi, Bangalore, May 27, 2012): Prof. Rohan Samarajiva, Chairman and CEO, LIRNEasia gave the inaugural lecture on “Tariff Regulation in South Asia”. The presentation slides can be accessed here.

Foreign Press Coverage

India’s telecom success story turns sour (by Simon Denyer, Washington Post, June 1, 2012): “"There are very strong economic reasons for not auctioning spectrum in developing countries.” — Shyam Ponappa.

About CIS

CIS was registered as a society in Bangalore in 2008. As an independent, non-profit research organisation, it runs different policy research programmes such as Accessibility, Access to Knowledge, Openness, Internet Governance, and Telecom. Over the last four years our policy research programmes have resulted in outputs such as the e-Accessibility Policy Handbook for Persons with Disabilities with ITU and G3ict, and Digital Alternatives with a Cause?, Thinkathon Position Papers and the Digital Natives with a Cause? Report with Hivos. With foreign governments we worked on National Enterprise Architecture and Government Interoperability Framework for Govt. of Iraq; Open Standards Policy for Govt. of Moldova; Free and Open Software Centre of Excellence project plan for Saudi Arabia; eGovernance Strategy Document for Govt. of Tajikistan. With the Government of India we have done policy research for Ministry of Communications & Information Technology, Ministry of Human Resource Development, Ministry of Personnel, Public Grievances and Pensions, Ministry of Social Justice and Empowerment, etc., on WIPO Treaties, Copyright Bill, Interoperability Framework in eGovernance, Privacy Bill, NIA Bill, National Policy on Electronics and IT Act.

Follow us elsewhere

Get short, timely messages from us on Twitter
Join the CIS group on Facebook
Visit our website here

CIS is grateful to its donors, Ford Foundation, Privacy International, UK, Hans Foundation and the Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/june-2012-bulletin

Communication	Government to Citizen	Citizen to government
Portal	Aadhar Kiosk	Portal for Public Grievances
Link	http://resident.uidai.net.in/	http://pgportal.gov.in/
Interface