Centre for Internet and Society

Department of Information Technology Meeting on a National Policy on E-Accessibility

nirmita — 2011-09-22T12:32:54Z

On 30 January 2009, the Department of Information Technology hosted a meeting in New Delhi bringing together important stakeholders to discuss the issue of electronic accessibility for the disabled and persons with special needs in India.

Creating a barrier free internet is vital to creating a pluralistic and democratic virtual environment, where all groups irrespective of disability or levels of literacy are able to access culture and knowledge goods and services which are available on the internet today. Since its inception last year, CIS has been campaigning for legislative, administrative and legal interventions in the area of web accessibility for the print disabled and working with different groups towards the common goal of having a National Policy on Electronic Accessibility in India.

On 30 January, the Department of Information Technology (DIT) called a meeting of all stakeholders to discuss the issue of web accessibility for disabled persons and persons with special needs. The meeting was attended by 34 key persons from the Government and private organisations around India. Sunil Abraham (Director--Advocacy, CIS) and Nirmita Narasimhan (Programme Manager, CIS) were amongst the attendees (a complete list of attendees is given below).

The meeting was chaired by N. Ravi Shankar, Joint Secretary, DIT, who in his opening remarks briefed the gathering about the initiatives of the Government in this area. He talked about the Government’s goal of providing Universal Accessibility and Internet for all. He informed the gathering that the DIT had already initiated schemes for ICT empowerment of visually impaired/hearing impaired children; under these schemes, 21 ICT Vocational Centers had already been set up and 100 additional ICT vocational centers would be set up in phase II. Additionally, he explained that the issue of Universal Accessibility had been internationally addressed at the Internet Governance Forum (IGF) 2008 held in December 2008 in Hyderabad. He stressed the need for initiating inclusive developmental activities in the e-governance programme of DIT and language initiatives of TDIL (Technology Development for Indian Languages), in order to increase coverage and diversity, culminating in education for all alongside Internet for all.

Dr. Govind, Senior Director and Head of Department, E-Infrastructure and Internet Governance Division in the Ministry, highlighted the issue of web accessibility for visually impaired and other differently able persons and the need for initiating a concrete action plan for the same.

Javed Abidi, Director, National Center for Promotion of Employment for Disabled People talked at length about the need for web accessibility and proposed that the government should set a time line within which all existing government web sites should be made standards compliant. All new web sites should be created keeping compliance with WCAG 2.0 in mind right from the start and proposed that for existing web sites, we should adopt a staged approach and aim at ensuring complete compliance at least by 2010-2012.

Ms. Neeta Verma, Sr. Technical Director, NIC gave a presentation on the issues related with making web accessibility universal. She said that NIC has formulated guidelines for government websites, in association with DIT and DARPG. Compliance to these guidelines shall make Indian government websites Usable, User Centric and Universally Accessible. She proposed that even the Manual of Procedures (MoP) used in the Govt. should mandate Universal Web Access for Government business and day to day activities. Websites should not only be designed once for accessibility but also need to be sustainable in the long run.

All attendees gave their inputs on the issue of web accessibility. Shri Jaijit from Sun Microsystems stressed the fact that the need for standards was not essential for disabled persons alone, but was necessary for other groups as well, such as illiterate persons. Ms.Shilpi Kapoor from Barrier Break Technologies mentioned that most government web sites had to firstbe be made html compliant in order to be standards compliant and stressed the need for training, resource generation and sensitization. Shri Minocha, Director, NAB felt that a law similar to the one in USA should be implemented which mandates that any web site developed had to be Universally Accessible. He asked the Government. to look at daisy guidelines, digital library and procurement policy for differently abled persons. He strongly urged the Government to take into account not merely standards of website accessibility, but also brouser standards, document standards etc, since an accessible web site was not of much use if the content posted on it was in an inaccessible format. He also appreciated the efforts of NIC and C-DAC towards working for open source and cited the example of the Venezualian Government. He proposed that DIT should initiate a technology development or customization project in this area. Shri Vijaiy Krishnamani from Infosys stressed on the need for creating a common simple usable interface rather than multiple types.

Shri Vijay Kapur from Microsoft proposed for implementation of WCAG1.0 & 2.0 standards to bring out interactivity in web content like Arya and the Clint side document accessibility through the daisy consortium.

Shri Rajesh Aggarwal, CEO, NIXI offered complete support for all initiatives in the area of web accessibility and voiced the opinion that all software produced out of public funds should be made available in the public domain so as to encourage research and innovation. In addition to policy advocacy, he was also supporting a capacity building and awareness workshop on web accessibility for web developers from all over the country which was being organized by CIS in Ghaziabad from Feb 16th-18th. Smt.Jayalakshmi Chittor of CSDMS proposed that an audit process should be evolved to check government web sites for WCAG 2.0 compliance and cited the example of Malta for policy in this area. Some other issues which were stressed time and again by other attendees were the legal mandating of adherence to standards within a fixed time period, adequate representation of Indian language in Unicode format, adherence to WCAG 2.0 and not merely 1.0, supporting voice enabled web sites etc. Sunil Abraham Director Centre for Internet & Society (CIS) lauded the DIT/MCIT for the timely and critical accessibility initiative and strongly endorsed the suggestion to create a national policy document mandating accessibility for all publicly funded electronic infrastructure. CIS offered to provide a comparative analysis of national electronic accessibility policies from developed and developing countries and also prepare a draft policy for DIT/MCIT. Further, he urged DIT/MCIT to advocate for the adoption of the proposed WIPO Treaty for improved access for the blind, visually impaired and other reading disabled put forward by the World Blind Union and knowledge Ecology International.

After the round of discussions the following recommendations were made to the DIT/MCIT:

i) The Government should formulate a national policy to mandate necessary guidelines so that the web sites are standards compliant for universal web accessibility.

ii) Steps should be taken for sensitization and awareness generation towards this issue through trainings, publicity, workshops, conferences.

iii) R&D projects should be initiated for development of screen readers in Indian languages and other tools for universal web access.

Attendees

Shri N. Ravi Shanker, Joint Secretary, DIT, New Delhi - Chairman
Dr. Govind, Sr. Director, DIT, New Delhi
Shri Mohan Ram, ED, ERNET India, New Delhi
Shri Rajesh Aggarwal, Additional CEO, NIXI, New Delhi
Shri Javed Abidi, Director, National Center for Promotion of Employment for Disabled People (NCPEDP, New Delhi
Shri Dipender Minocha, Director, NAB, R.K. Puram, New Delhi
Ms. Neeta Verma, Sr. Technical Director, NIC, New Delhi
Shri A. Bandopadhyay, GM, Webel Mediatronics Ltd., Kolkata
Mr. Sunil Abraham, Director – Policy, Centre for Internet & Society, Bangalore
Ms. Shilpi Kapoor, Founder and Managing Director, Net Systems Informatics (I) Pvt. Ltd. and Barrier Break Technologies, Mumbai
Shri Vijay Kapur, Microsoft India, New Delhi
Mr. Rahul Gonsalves, Web Accessibility Consultant, Bangalore
Jyotindra V.Mehta, Advisory Systems Consultant, IBM Global Services India
Mr. Zamir Dhale, Sense International India Office, Ahmedabad Gujarat
Shri Jaijit Bhattacharya, M/s Sun Microsystems, New Delhi
Ms. Jayalakshmi Chittor, CSDMS, Noida, U.P
Shri Manoj Jain, TDIL, DIT, New Delhi
Ms. Gitanjali Sah, UN Solution Exchange, New Delhi
Shri Pradeep Gupta, Managing Director, Cyber Media India Ltd., Gurgaon, Haryana
Shri Vijay Krishnamani, Infosys, New Delhi
Shri Ajai Kumar, C-DAC, Pune
Shri Indranil Das Roy, M/s Webel, Kolkata
Shri Deepak Maheshwari, Microsoft India , New Delhi
Shri Vikas Goswami, Microsoft India, New Delhi
Ms. Helen Mahtani, Programmer, NCPEDP, New Delhi
Shri Muthamma B. Devaya, Senior Program officer, NCPEDP, New Delhi
Ms. Nirmitha Naresimhan, Centre for Internet & Society, Bangalore
Ms. Tejal Tiwari, ERNET India, New Delhi
Shri D.P. Misra, NIC, New Delhi
Shri Sachin Rizal, Sense International (India) Ltd., Ahmedabad Gujarat
Ms. Ritu Srivastava, CSDMS, Noida
Shri Santosh Kumar Gupta, CSDMS, Noida, UP
Shri Rajan Varada, UN Solution Exchange, New Delhi
Shri S.K. Aggarwal, Scientist ‘F’, DIT, New Delhi - Convenor

For more details visit https://cis-india.org/openness/blog-old/meeting-by-the-dit-on-a-national-policy-on-e-accessibility-at-delhi-on-jan-30th-2009

First Meeting on a National Policy for Web Accessibility

nirmita — 2011-08-25T08:38:03Z

The first meeting to discuss having a national policy for web accessibility to ensure universal and inclusive participation was held at the Centre for Internet and Society's office on 7 November 2008. It was aimed at formulating an action plan to work with the government and other private and public bodies to ensure conformity to accessibility standards for web sites.

The first meeting to discuss making compliance with web accessibility standards a part of the national policy agenda was held today (7 November 2008) at the CIS office. Fifteen participants representing organizations from the disability sector, media and law firms came together to discuss the why, what and how of mandatory compliance with web accessibility standards for Indian government web sites.

The meeting started off with brief introductions of the participants, followed by a presentation by Rahul Gonsalves introducing the concept of and need for web accessibility standards amongst web developers. In his presentation, Rahul gave some examples of the kinds of problems faced by different users of the net and simple solutions to solve these problems. Speaking from the perspective of a web designer, he pointed out that while the total cost of creating an accessible web site is merely about 2-3% more than a normal web site, revamping an existing web site to make it conform to accessibility standards is a more complicated and expensive task. He further clarified that for a website to be accessible, it is not merely enough that it is created in accordance with accessibility standards; all future additions and modifications must be made with accessibility in mind. Hence, persons working on the web site should be initiated into creating accessible web pages.

The second presentation of the day was by Jayna Kothari of Ashira Law Services. Jayna, a lawyer who is well known for taking up disability related cases in Bangalore, talked about the Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act 1995 (PWD Act) and highlighted provisions of the United Nations Convention on the Rights of Persons with Disabilities which came into force in May 2008. She began by talking about the right to access information being a fundamental right guaranteed by Article 19 of our constitution and gave references to various sections in the PWD Act. The Act calls for the setting up of Central and State Co-ordination Committees to ensure that action is taken to give effect to the provisions of the PWD Act and that an accessible, barrier free and inclusive environment is created for persons with disabilities in all spheres such as health, education, employment, transportation, etc. Jayna also highlighted that article 9 of the UNCRPD called for persons with disabilities to have an equal right to access to information and communication. Hence the mandate was not restricted to government web sites only. She opined that we could potentially work with the State and Central Co-ordination Committees to include web accessibility on their agenda of urgent requirements.

Mr Ganesh of Samarthanam Trust for the Disabled talked about intervention at the level of educational organizations and training institutes. He said that instead of merely discussing strategies which are designed to target the Government and get its attention, we also need to work on building awareness amongst the coming generation of web site developers and appeal to schools, training institutes like the NIIT and other educational organizations and centres of learning to disseminate awareness about accessibility right from the beginning. The approach, in other words, has to be both top-down and bottom-up. Ushajee Peri from the Alternative Law Forum (ALF) talked briefly about the Right to Information Act (2005) and said that since the right to information is a fundamental right, we need to carefully analyse provisions of the Act under which we could push for web accessibility.

Mr. L. Subramani from the Deccan Herald talked in brief about media strategy and about how publications could help in creating awareness and pressure. Finally, Meenu Bambani from MPhasiS talked about the 11th Five Year Plan and cited various provisions from it which called for specific measures for disabled persons. After an entire chapter devoted to disability, nothing has as yet been achieved in the year since the plan came into force, even though India has ratified the UNCRPD. Meenu called for immediate action to push the Government for implementation of the chapter on disability in the 11th Five Year Plan. As per the plan, each Government department was to allocate 3% of its funds for supporting disabled persons; this has not been done so far. Meenu believes that 3 December, which is usually celebrated as the World Disabilities Day, should this year be spent in introspection on what we have not achieved and on how we can push the state and government authorities to take their international and national commitments with respect to disabled persons seriously.

There was also a brief discussion on how laws in different countries accommodated web accessibility. For instance in the USA, Section 508 requires web sites of all federal agencies to comply with web accessibility guidelines. In the UK, the Code of Conduct which was brought out by the Disabilities Rights Commission (DRC) under the Disabilities Discrimination Act 2002 (DDA) mandates that persons with disabilities should have the right to access goods, services, facilities and premises on an equal basis as others. Section 2.14 lists the different kinds of services and 2.17 specifically says that a website is a provision of service and hence should be accessible. PAS 78 lays down guidelines for web developers for creating accessible web sites. While some participants expressed curiosity about the actual number of disabled persons using the internet in India, it was generally understood that only by making web sites more accessible could we widen the net of disabled users and enhance universal access and participation.

Another area for intervention was presented by Sunil Abraham in the form of a discussion on the national policy for Open Standards. Sunil said that CIS had given an addendum to the response to the draft national policy on open standards which specifically dealt with web accessibility for disabled and elderly persons. By ensuring that WCAG compliance is inserted in the presentation layer of the Government Interoperability Framework (GIF), which the Government is shortly expected to release, we could make a definite and substantial intervention.

The final conclusions of the meeting were that there were different areas and scopes for intervention and they all had to be simultaneously pursued by different groups. Everyone agreed that we should try and work with the National Informatics Centre (NIC) to make all government web sites accessible. Almost all participants felt that while it was not possible to impose web accessibility standards on private entities, we need not restrict ourselves to government web sites in our recommendations and should include at least public listed companies as well. Mr. Subramani felt that working with NASSCOM might be useful for that. Finally it was also decided that an appeal for web accessibility would be put out by CIS at the Walkathon to be organized by Samarthanam on 6 December, since it would be a good platform for spreading awareness and gaining support amongst disabled users, public authorities, organizations and the public at large.

For more details visit https://cis-india.org/accessibility/blog/first-meeting-on-a-national-policy-for-web-access-for-all

Meeting on National Policy for e-Access for All

nirmita — 2011-08-26T05:13:44Z

The world over, there is a move towards making the internet more accessible for persons with visual and print disabilities and for elderly persons. Many countries like the USA and UK have adopted legislation to make adherence to web accessibility standards mandatory. In India we are still relatively unaware of the importance of web accessibility. On Nov 7, 2008 at 11:00 am, the Centre for Internet and Society will host a meeting at the CIS office to discuss strategies and a plan of action to launch a campaign for making web content accessibility standards mandatory in India.

The internet has has breathed fresh life and energy into the situations of disabled persons throughout the world. It has enabled and liberated them in the most complete sense of the word and succeeded in elevating levels of independence, competence and confidence. Like any other technology however this comes with its share of problems, related to accessibility. Thankfully, many of these problems can be solved by merely setting some minimum standards in place at no extra cost or effort.

For any technology to be completely useful, it has to meet the criteria of utility, usability, affordability, acceptance and accessibility. Unfortunately, while the internet can surmount most of obstacles that are faced by disabled persons in relation to access to information, navigation or comprehension problems are equally severe barriers to visually and print disabled persons effectively using it. To help better understand the issue, explained below are some features which are quite problematic for persons with visual and reading disabilities. They are accompanied by some simple solutions which can be easily incorporated by web page creators.

Web pages often contain images and graphics which cannot be discerned by screen readers; text descriptions and explanations can be provided for these. Creation of links to skip to content can provide a huge relief for persons using screen readers, instead of them having to listen to unrelated or confusing content. There should be keyboard alternatives for every function that has to be executed with a mouse. Links without references such as “click here” or links without any specific destination should be avoided. Creators of web pages should not rely upon colours to convey meanings. Finally, since screen readers read content as it is in the code, web page creators should ensure that content is read correctly on the page as well as in the code.

Adherence to web accessibility standards can help avoid these problems. Countries like the USA, UK, Canada, and Australia have enacted legislations to make it mandatory for creators of web pages to follow their minimum standards for web page accessibility. India has ratified the UN Convention on the Rights of Persons with Disabilities in October 2007. Unfortunately however, no move, has been made till date to adopt web accessibility guidelines or make such guidelines mandatory in our country. Consequently, a lot of government and private web sites are inaccessible for persons with disabilities, defeating the very purpose of ICT for development.

Considering these factors, we think it is time we make a concerted effort towards enabling a more inclusive online environment for all. Adopting a web accessibility standard does not merely make the web more accessible to disabled persons, it makes navigation and operation easier for everyone. The W3C has come out with a web accessibility standard called the WCAG (Web Content Accessibility Guidelines) which has been adopted by many countries. This makes the tasks of the countries easier in the sense that they already have a ready framework and guidelines available to work with.

We solicit your active support and presence in this movement for enabling mandatory adherence to web accessibility standards in India. You are invited to join the Google group for a national policy for e-Access (http://groups.google.com/group/e-access). We are planning to have a meeting of all interested parties and organizations who are committed to supporting this cause on the date and venue given below. We request you to attend along with other supporters.

Meeting Details

Date: 7th Nov, 2008 (Friday)
Time: 11:00 am
Venue:
Centre for Internet and Society
No. D2, 3rd Floor, Shariff Chambers
14 Cunningham Road,
Bangalore - 560 052

Map: http://bit.ly/cis-map
Phone: +91 80 4092 6283

Please communicate your participation to us, by sending an email to
nirmita AT cis-india DOT org
M: +91 9845868078

Download meeting agenda

For more details visit https://cis-india.org/accessibility/blog/meeting-on-national-policy-for-e-access-for-all

The National Public Meeting on Software Patents

pranesh — 2011-08-23T03:02:56Z

On Saturday, October 4, 2008, the Centre for Internet and Society, with the support of eighteen other organization, held a meeting on the National Public Meeting on Software Patents in the United Theological College campus. The aim of the event was to explore various issues surrounding software patents, especially from the perspective of the draft Patent Manual.

After introductions by Sunil Abraham of CIS, the discussions were kicked off by Sudhir Krishnaswamy (an Assistant Professor at National Law School), who spoke about typology of laws; principle-based arguments for excluding software from patenting; policy-based arguments for the same; and lastly, strategies for combating the patent manual. About the rationale behind excepting software ("computer programmes per se") from patentability, he theorised that given the location of "computer programmes per se" in section 3(k) of the Act, surrounded as it is by "mathematical or business method" and "algorithms", the exception seems to be a principle-based one and not a policy-based one. He also talked about what he saw as the practical realities of the Patent Office, and questioned the role the Draft Manual would actually play in the decisions of Patent Examiners.

He listed out economic arguments as:

Inapplicability of the incentive arguments. The software industry does not need patents since copyright covers software, and even if incentives are required, that is incentive enough;
Return on investment. Short shelf-life, and hence 17-year patent terms are irrelevant when the shelf-life is so small;
New intermediaries are created, who are neither producers nor consumers of software. These intermediaries who help in price-discovery. They discover value in patents which were previously thought neglected by the process known as patent trolling.

Apart from these, he also briefly talked of the legal arguments around software patents, and argued that the question is not only about copyright vs. patent, but also about property vs. contract. He asked questions such as: "What role does copyright play in the software industry, or is contract more important?", and pointed out that while this might have been addressed around a decade ago, those questions need to be revisited given the current scenario. Further, he proposed that the strategies should not revolve solely around the Patent Act and Draft Manual, but around pre- and post-grant oppositions as well.

Prabir Purkayastha of the Delhi Science Forum and Knowledge Commons spoke next, giving a quick run-through of the history, both legal and philosophical, surrounding software patents in India and in the U.S. and Europe (pointing out that most of the wordings of Draft Manual on this point are borrowed from a similar document in the U.K.). He asked the question of why people are opposing software patents. Is it because it is damaging to 'public interest', because it bad for Indian domestic software industry, or because it is an abstract idea which is sought to be patented in the guise of something else? He concluded that ultimately it is not the manual that groups are opposing, but the notion of software patents themselves. Thus, he focussed on how the phrase "per se" used in the Act ought to be interpreted by the Patent Office so as to give credence to the Indian Parliament's rejection (in 2005) of the 2004 patent ordinance (in which section 3(k) read: "a computer programme per se other than its technical application to industry or a combination with hardware"). Lastly, he talked about the various strategies to be employed in the fight against software patents, including pre- and post-grant oppositions.

Dr. Nagarjuna G. of the Free Software Foundation of India focussed on what he termed "the absurdity of software patents". He emphasised how software requires an interpreter or hardware, and hence talk of "software per se" often becomes meaningless. Further, he underlined how embedding software in hardware was not innovation in itself, and stressed ont he changing notions of software and hardware as we evolve technologically. His equation of software with abstract ideas gives us a glimpse into the foundation of his objection to software patents.

First up in the second session (which was more focussed on the manual, and the law in India) was Prashant Iyengar of the Bangalore-based Alternative Law Forum. He first listed out the different kinds of objections to software patents, including the point that there are only limited ways of thinking about programming, as Donald Knuth's The Art of Computer Programming shows. Then he went on to go through the history of software patents in India, from the first software patent, granted in 1996, through the 2002 Amendment, the 2004 Ordinance, the 2005 Amendment, and the 2005 and 2008 Draft Manuals. He looked at the vocabulary surrounding software patents, including the words "per se" and "as such", and the cases and legislations from which the language used in the Draft Manual might have been borrowed. He also started a fruitful debate on the different ways to attack the implicit inclusion of that which is not "computer programmes per se" within the scope of patentable subject matter.

After Prashant was Venkatesh Hariharan of Red Hat. He spoke on the practical benefits and harms of software patents, and spoke at length about the difference between legal protection of software in the form of patents and via copyright. He pointed to data showing that lawyers are the ones who benefit most from software patents, and that software developers were the ones who suffered most. Pointing to such practical issues such as how does one go about coding a simple e-commerce transaction when more than 4000 patents have already been granted in that area, he brought down the level of discussion from abstract notions of laws and legalities to practical experiences of software programmers.

Next, Pranesh Prakash of the Centre for Internet and Society made a presentation on a small sample of software patents that have been applied for in India, and pointed out the infirmities in both the patents that have been applied for, as well as the problems in uncovering these patents because of various errors on the Indian Patent Office website. Going through a few of the patent applications, he showed how a great number applications have very badly worded abstracts, filled with weasel words, whose sole purpose is obfuscating the fact that what is being applied for is a software patent. This, he pointed out, made it difficult to both determine the scope of the applications (subject matter) as well as the innovations contained in the invention (novelty and non-obviousness), and thus difficult to examine from the perspective of pre-grant oppositions.

After these presentations, the meeting continued with the Open House session which had many people making presentations, including Abhas Abhinav of DeepRoot Linux, Arun M. of FSF India, and Joseph C. Matthew, who is the IT Adviser to the Chief Minister, Kerala. With the wrapping up of this session, the proceedings for the day came to a close.

Coverage in the press

Audio Recordings and Slides

The Principles of Patent Law and Introduction to Software Patents

Sudhir Krishnaswamy (National Law School) | mp3 | ogg
Prabir Purkayastha(Delhi Sience Forum) (Knowledge Commons) |mp3 | ogg
Nagarjuna G.(Free Software Foundation of India) | mp3 | ogg

Software Patents in India: The Indian Patent Act and the Draft Patent Manual

Prashant Iyengar(Alternative Law Forum) | mp3 | ogg
Venkatesh Hariharan(Red Hat) | mp3 | ogg

Software Patent Applications in India

Pranesh Prakash (Centre for Internet and Society) | mp3 | ogg | ppt

Open House

Abhas Abhinav (DeepRoot Linux) | mp3 | ogg

Arun M.(Free Software Foundation of India)| mp3 | ogg
Joseph Mathew (IT Adviser to the Chief Minister, Kerala)| mp3 | ogg

For more details visit https://cis-india.org/openness/blog-old/the-national-public-meeting-on-software-patents

UID Booklet

praskrishna — 2011-08-23T03:18:46Z

The UID booklet from the Public Meeting held on the 25th of August

For more details visit https://cis-india.org/internet-governance/publications/uid-booklet-aug25