Centre for Internet and Society

India faces Twitter backlash over Internet clampdown

praskrishna — 2012-08-28T09:56:11Z

The government faced an angry backlash from Twitter users on Thursday after ordering Internet service providers to block about 20 accounts that officials said had spread scare-mongering material that threatened national security.

Post published in INDOlink, Pranesh Prakash is quoted.

The backlash came as New Delhi turned up the heat on Twitter, threatening "appropriate and suitable action" if it failed to remove the accounts as soon as possible. Several newspapers said this could mean a total ban on access to Twitter in India but government officials would not confirm to Reuters that such a drastic step was being considered.

There was no immediate response from Twitter, which does not have an office in India. There are about 16 million Twitter users in the country.

The government has found itself on the defensive this week over what critics see as a clumsy clampdown on social media websites - including Google, YouTube and Facebook - that has raised questions about freedom of information in the world's largest democracy.

"Dear GOI (Government of India), Keep your Hands Off My Internet. Else face protest" tweeted one user, @Old_Monk60.

India blocked access to more than 300 Web pages after threatening mobile phone text messages and doctored website images fuelled rumours that Muslims, a large minority in the predominantly Hindu country, were planning revenge attacks for violence in Assam, where 80 people have been killed and 300,000 have been displaced since July.

Fearing for their lives, tens of thousands of migrants fled Mumbai, Bangalore and other cities last week. The exodus highlighted underlying tensions in a country with a history of ethnic and religious violence.

According to documents obtained by Reuters, the government has targeted Indian journalists, Britain's Daily Telegraph, the Australian Broadcasting Corporation and Al Jazeera television in its clampdown on Internet postings it says could inflame communal tensions.

The directives to Internet service providers listed dozens of YouTube, Facebook and Twitter pages. A random sampling of the YouTube postings revealed genuine news footage spliced together with fear-mongering propaganda.

INDIAN JOURNALISTS TARGETED

The government says Google and Facebook have largely cooperated while Twitter has been much slower to respond.

"Every company, whether it's an entertainment company, or a construction company, or a social media company, has to operate within the laws of the given country," said Sachin Pilot, minister of state in the Ministry of Communications.

Twitter has been instructed to remove 28 pages containing "objectionable content", an interior ministry official said.

"If they do not remove the pages, the Indian government will take appropriate and suitable action," he added.

The government has ordered Internet service providers to block the Twitter accounts of veteran journalist Kanchan Gupta and television anchor Shiv Aroor. Some appeared to have begun complying with the order on Thursday as Twitter users reported difficulties in accessing their pages.

"It is a political decision, because of my criticism of the government," said Gupta, who was an official in the previous government led by the Hindu nationalist Bharatiya Janata Party.

The government's actions triggered a storm of criticism from Twitter users, with the hashtags #Emergency2012 and #GOIBlocks among the top trending topics on Twitter in India on Thursday. Some compared the situation with the state of emergency imposed by the government in 1975, when some journalists were jailed.

The Centre for Internet and Society, which analysed the 300 banning orders, found that they contained "numerous mistakes and inconsistencies". Some of the banned websites belonged to people trying to debunk the rumours, for example, it said.

"This isn't about political censorship. This is about the government not knowing how to do online regulation properly," said CIS programme manager Pranesh Prakash.

The parliament last year passed a law that obliges Internet companies to remove a range of objectionable content when requested to do so, a move criticised at the time by rights groups and social media companies.

For more details visit https://cis-india.org/news/www-indolink-com-india-faces-twitter-backlash

Details emerge on government blockade of websites

praskrishna — 2012-08-28T09:51:01Z

Facebook pages, Twitter handles among 300 unique web addresses blocked by ISPs.

Pranesh Prakash's analysis is quoted in this article published in the Hindu on August 24, 2012.

Over the past week, the Ministry of Communications and IT has sent out orders to ISPs (Internet service providers) to block over 300 unique addresses on the Web, cracking down on websites, Facebook pages, YouTube videos and even Twitter handles, ostensibly to prevent incitement to communal tension and rioting.

But a closer look at the specific URLs (web addresses) blocked by the government has given rise to doubts whether the government may have acted high-handedly, in some instances cracking down on parody Twitter handles.

Through four orders, one issued a day from August 18 to 21, the government sent out lists of specific URLs to be blocked by the Internet service providers.

An analysis of the leaked government orders by blogger Pranesh Prakash of the Center for Internet and Society (www.cis-india.org) revealed the extent of the government missive: in specific cases, it had asked for blocking of some portions of a website — like Facebook pages or Twitter handles — and in other instances asked for entire websites.

The government orders carried no specific reasons for the blockades. But in the backdrop of the paranoia surrounding the exodus of northeast people from South Indian cities, it appears that it may have been to disallow the use of the Web for spreading information that incites communal violence and rioting.

Cyber law expert N. Vijayashankar said though the government seemed to have acted within the Rules of IT Act 2008, the onus fell on it to justify the reasons why the specific websites were blocked and dispel doubts that there may have been some political motives at least pertaining to specific sites, especially in the blocking of some parody Twitter accounts spoofing the official Twitter account of the Prime Minister’s office (@PMOIndia).

“No website can be blocked permanently. Any blocked website must be taken up for review by a committee in a span of two months,” Mr. Vijayashankar added. “But sadly the review committee does not have any public representatives. It comprises only the secretaries to government.”

If the websites had indeed been blocked considering the emergency of the situation and keeping in mind national security, then the responsibility for preparing the list falls with the Home Ministry.

“Whatever be the case, this cannot pave the way for clamping down on websites at one swipe,” Mr. Vijayashankar added.

The news about the clampdown set the social networks abuzz through Thursday. Popular humour Twitter account holder Ramesh Srivats tweeted: “Am slightly worried that some government guy will notice that all the offending sites have “http” in them, and then go ban that.”

For more details visit https://cis-india.org/news/www-the-hindu-com-aug-24-2012-details-emerge-on-govt-blockade-of-websites

India Bans Mass SMS to Counter Panic

praskrishna — 2012-08-27T07:29:59Z

Last year social networking was credited with helping to organize revolutions across the Middle East and with getting normally apathetic middle-class Indians onto the streets to protest corruption.

This article by Shreya Shah was published in the Wall Street Journal on August 17, 2012. Pranesh Prakash is quoted.

But in recent days, India has seen a darker side of social networking, as doctored videos of Muslims being attacked and text messages warning of retaliation by Muslims went viral in the wake of riots in the northeastern state of Assam.

The messages have caused panic among thousands of Indians and spurred attacks and clashes in two cities. In an attempt to calm the situation, India banned the ability to send mass text messages on Friday afternoon, the home ministry press office confirmed. The ban will stay in effect for two weeks.

In remarks to Parliament on Friday, Prime Minister Manmohan Singh said, “The unity and integrity of our country is being threatened by certain elements.”

The riots in Assam saw clashes between Bodo tribals and Muslim immigrants, beginning in late July, which led to dozens of deaths and displaced tens of thousands of people. On Friday, Abdul Khaleque, press secretary to the chief minister of Assam, told India Real Time that the death toll had risen to 78 as sporadic clashes continued. Of the 400,000 people that had fled their homes, approximately 115,000 had returned home.

As India has struggled this month to bring calm to Assam, flare-ups started taking place in the western city of Pune, while in Bangalore, thousands of northeastern workers began fleeing the city.

Mobile phone messages saying that northeasterners had been killed in Bangalore have been circulating since Sunday, said Dilip Kanti, a 24-year-old law student from Mizoram who has lived in the city in the southern state of Karnataka for six years.

“The messages warned that we should leave the city before the day of Eid,” he added. Monday, Aug. 20, is an official holiday for Eid, the festival that marks the end of Ramadan, the Muslim month of fasting.

The Karnataka state government and the police have said that this is a hoax message and that they are investigating the source of these messages.

The messages appear to be intended to panic northeasterners, send large numbers of them back to their home state, and foster fear of Muslims. Those developments could set the stage for sectarian riots, always a concern in a country that has seen such clashes break out frequently.

The home minister has said an inquiry is underway. But so far officials have not shared information about the source of these messages.

Presently, Indian companies that send mass text messages need to register to do so. But there’s no bar on individual users sending mass messages. A limit of 100 messagesper user per day was imposed last year in an attempt to reduce spam and later increased to 200, but this was overturned by the courts in July.

Text messages are the “most potent weapon of rumor,” said Shiv Visvanathan, a professor at the Jindal School of Government and Public Policy in Haryana. “They can multiply a few thousand times in a minute.”

India has been aware of the danger of high-tech rumor-mongering. When the verdict on the contested religious site of the Babri Masjid in Uttar Pradesh state was due in 2010, the Indian government temporarily banned the ability to send mass text messages.

But this time, with a new home minister, Sushil Kumar Shinde, who has only been in the job for a little more than two weeks, India was slower to act. It wasn’t till Friday afternoon – after the messages had been circulating for nearly a week – that India banned mass text messaging.

But by Wednesday, students and workers from the northeast who were living in Bangalore, where these messages circulated, were rushing to the train station to head home. On Thursday alone, two special trains were scheduled to take 6,000 people back to Guwahati, the capital of Assam.

Some of them had already experienced personal run-ins with Muslims upset about the riots in Assam. A 21-year-old student from the state of Nagaland, who didn’t want his name used, said that he is “sick of receiving these messages with rumors.” Apart from the messages, he said that he had been threatened twice in Bangalore by Muslims in the last five days but did not want to return to Nagaland and miss classes. His mother, on the other hand, is fearful for his safety and is forcing him to come back. His roommates have already left. “I will stay till Ramadan and if the situation doesn’t get better I will have no option but to leave,” he said.

The messages have gained potency from the fact that there have been some attacks on northeasterners in parts of India; these attacks too seem to have been intentionally instigated online.

Videos were doctored to show Muslims being tortured purportedly by ethnic Assamese, Pune police inspector Prasad Hasabnis told India Real Time.

“These incited the youth,” he added.

	Four students from the northeastern state of Manipur were attacked in Pune by young Muslim men in three separate incidents in the last week as a result, he said. In Mumbai, meanwhile, two people were killed and 65 injured after a protest over the suffering of Muslims in Assam turned violent. A group called the Bhagat Singh Kranti Sena (Bhagat Singh’s Revolution Army) has been spreading some of the rumors, said Laurence Liang, a researcher with the Alternate Law Forum, a Bangalore-based human rights group that also advocates free speech.

Four students from the northeastern state of Manipur were attacked in Pune by young Muslim men in three separate incidents in the last week as a result, he said. In Mumbai, meanwhile, two people were killed and 65 injured after a protest over the suffering of Muslims in Assam turned violent.

A group called the Bhagat Singh Kranti Sena (Bhagat Singh’s Revolution Army) has been spreading some of the rumors, said Laurence Liang, a researcher with the Alternate Law Forum, a Bangalore-based human rights group that also advocates free speech.

Mr. Liang said the group put up a post on Facebook that remained up until Wednesday. It said that a fatwa has been issued by the Muslims against people from the northeast and provided telephone numbers that didn’t work, he added. The Alternate Law Forum complained about the post to Facebook and it has since been taken down, he said.

“Technology is a double-edged sword,” says Mr. Liang. A few people use it to “rip up a frenzy of emotion by spreading rumors,” he says. He added that it didn’t help that “people in the United States and the United Kingdom, sitting in the safety of their homes, reply provocatively on social media, unaware of the consequences they unleash.”

Of course, some people are trying to use Twitter and Facebook to counter the rumors.

American Enterprise Institute resident fellow Sadanand Dhume tweeted on Friday that a video purporting to show violence in Assam was actually footage from Indonesia.

“I lived in Indonesia so recognized the policeman’s uniform, batik sarong & writing on baseball cap. Must be many more fake videos out there,” he said. (Mr. Dhume is an opinion columnist for The Wall Street Journal in India.)

And in a message on Facebook, Walter Fernandes, head of the North-Eastern Social Research Centre, said northeastern and Muslim associations were meeting in Bangalore to figure out how to quell the rumors, and that people shouldn’t give in to panic. Muslim leaders have promised to speak about the situation and the need to protect people from the northeast in their sermons, Mr. Fernandes wrote.

The Indian government last year attempted to censor social networking site like Facebook, arguing inflammatory content on the site could lead to violence in India. Facebook, Google and several other Internet firms are presently on trial in India for failing to remove offensive material from their sites in response to complaints. This month’s developments could help the government make a stronger case for censoring these sites.

But Pranesh Prakash, of the Bangalore-based Center for Internet and Society, says that greater regulation will not solve the problem. What he says is needed are proactive statements by the government and rigorous fact-checking by the media, especially regional news channels.

The only way of “countering rumors is by fact,” he said.

– Preetika Rana contributed to this post.

For more details visit https://cis-india.org/news/blogs-wsj-com-aug-17-2012-shreya-shah-india-bans-mass-sms-to-counter-public

Indian mobiles go quiet amid SMS curbs

praskrishna — 2012-08-27T07:15:01Z

India’s 900m-plus mobile telephones have fallen unusually quiet since Saturday, when the government curbed text and multimedia messages for 15 days in an attempt to dispel panic among north-easterners fearing attacks from angry Muslims.

This article written by Victor Mallet in New Delhi and James Crabtree in Mumbai was published in Financial Times on August 21, 2012. Additional reporting by Jyotsna Singh in New Delhi. Pranesh Prakash is quoted.

The order limiting the number of SMS and MMS messages to five a day from each pre-paid account – which comprise 97 per cent of the market – has disrupted personal communications and threatens to squeeze the revenues of the mobile operating companies.

The government has also urged social media websites including Facebook and Twitter to remove “inflammatory” content it said had helped spread rumours that caused an exodus of migrants from some cities last week. Access to 245 web pages containing doctored videos and images had been blocked, the government claimed, and the relevant sites told to take the pages down.

Indians send more than a billion text messages a day, although it is not clear how many people have been affected by the restrictions or how many of the messages are mass mailings.

Akshat Dwivedi, 20, an undergraduate student at Delhi University, said the restrictions were “a stupid idea”.

“How can the government take away something that has become a basic, fundamental need today?” he said. “The ban has affected mostly students who use pre-paid connections because pre-paid connections are cheaper and more affordable for students like us. The ban has hugely disrupted our life. There are many people who rely on text messages because you can’t always call everybody.”

Civil rights activists wary of censorship accept that the ban may have been necessary to ease ethnic and religious tensions.

“There is the fear that the state will exercise inordinate powers,” said Akila Shivdas, a civil and consumer rights activist. “But regulation and state control are two different things … This is an opportunity to look at regulation seriously.”

India’s mobile industry earned about $20bn in revenue last year, of which 15-18 per cent was from data services, according to the Cellular Operators Association of India, a trade body. This suggests operators are set to suffer a loss of about $133m for the 15-day period, according to COAI figures.

“When we are going through the trauma of increased costs, being challenged on revenues does not help,” said Rajan Matthew, COAI director-general. “The government’s heart is in the right place in trying to address this issue ... But when we are fighting for every nickel and dime, this loss is not a small amount.”

Other analysts cautioned that the likely revenue impact would be much smaller, noting that most customers bought pre-paid SMS packages. “I’m not saying there will be no loss, but it will not be dramatic”, said Rohit Chordia, a telecoms analyst at Kotak, a Mumbai-based brokerage.

Industry sources and analysts also questioned the government’s decision to impose an extended nationwide ban, rather than experimenting with more limited short-term restrictions targeted to particular trouble spots.

“Some kind of limitation on communication was a reasonable step, but restricting everyone to just five per day I don’t think is reasonable at all,” said Pranesh Prakash, programme manager at the Centre for Internet and Society, a Bangalore-based think tank.

Thousands of north-easterners – physically similar to the Bodo people who have been fighting Muslim migrants over land and political power in Assam – fled from cities such as Bangalore and Hyderabad last week after threats of violence sent by SMS.

Muslims in Mumbai had previously been inflamed by media messages purportedly showing brutality towards their fellow followers of Islam, though the Indian government said some pictures were doctored and had been uploaded from Pakistan.

Events in Bangalore, said Pavan Duggan, a lawyer specialising in IT issues, were “a classic case of mobile cyberterrorism”. He backed the government’s measures despite concerns about censorship. “Obviously there are some rumblings, but these are still small murmurs because everyone is very clear that the national interest will come over [mobile] revenues.”

For more details visit https://cis-india.org/news/www-ft-com-aug-21-2012-victor-mallet-james-crabtree-indian-mobiles-go-quiet-amid-sms-curb

India faces Twitter backlash over Internet clampdown

praskrishna — 2012-08-27T06:56:37Z

The Indian government faced an angry backlash from Twitter users on Thursday after ordering Internet service providers to block about 20 accounts that officials said had spread scare-mongering material that threatened national security.

Written by Devidutta Tripathy and Satarupa Bhattacharjya, this post was published in Reuters on August 24, 2012. (Additional reporting by Ross Colvin, Annie Banerji and David Lalmalsawma and Andrew Quinn in Washington; Writing by Ross Colvin; Editing by John Chalmers, Andrew Osborn, Gary Hill). Pranesh Prakash is quoted.

The backlash came as New Delhi turned up the heat on Twitter, threatening "appropriate and suitable action" if it failed to remove the accounts as soon as possible. Several Indian newspapers said this could mean a total ban on access to Twitter in India but government officials would not confirm to Reuters that such a drastic step was being considered.

Twitter, which does not have an office in India, declined to comment. There are about 16 million Twitter users in the South Asian country.

"Dear GOI (Government of India), Keep your Hands Off My Internet. Else face protest" tweeted one user, @Old_Monk60.

India blocked access to more than 300 Web pages after threatening mobile phone text messages and doctored website images fuelled rumors that Muslims, a large minority in the predominantly Hindu country, were planning revenge attacks for violence in the northeastern state of Assam, where 80 people have been killed and 300,000 have been displaced since July.

In Washington, the State Department urged New Delhi to balance its security push with respect for basic rights including freedom of speech.

"As the Indian government seeks to preserve security we are urging them also to take into account the importance of freedom of expression in the online world," State Department spokeswoman Victoria Nuland said.

Nuland said Washington stood ready to consult with U.S. companies as they discuss the issue with the Indian government, although it was not now directly involved.

"The unique characteristics of the online environment need to be respected even as they work through whether there are things these companies can do to help calm the environment," she said.

Indian Journalists Targeted

The government says Google and Facebook have largely cooperated while Twitter has been much slower to respond.

Twitter has been instructed to remove 28 pages containing "objectionable content," an interior ministry official said.

"If they do not remove the pages, the Indian government will take appropriate and suitable action," he added.

"It is a political decision, because of my criticism of the government," said Gupta, who was an official in the previous government led by the Hindu nationalist Bharatiya Janata Party.

The Centre for Internet and Society, which analyzed the 300 banning orders, found that they contained "numerous mistakes and inconsistencies." Some of the banned websites belonged to people trying to debunk the rumors, for example, it said.

"This isn't about political censorship. This is about the government not knowing how to do online regulation properly," said CIS program manager Pranesh Prakash.

India's parliament last year passed a law that obliges Internet companies to remove a range of objectionable content when requested to do so, a move criticized at the time by rights groups and social media companies.

For more details visit https://cis-india.org/news/in-reuters-com-devidutta-tripathy-satarupa-bhattacharjya-aug-24-2012-india-faces-twitter-backlash

Criticism mounts over India censorship

praskrishna — 2012-08-27T06:38:51Z

India’s government is facing fierce criticism from privacy groups, political opponents and irate internet users accusing it of an excessive and poorly targeted censorship drive as it seeks to contain social alarm triggered by communal unrest.

This article written by James Crabtree in Mumbai and Tim Bradshaw in San Francisco was published in Financial Times on August 24, 2012. Pranesh Prakash is quoted.

Following panicked scenes among groups from the nation’s troubled north-east and fearing an escalation of urban violence between Muslim and Hindu groups, the administration this week instructed internet companies, including Facebook and Google, to block more than 300 web pages and more than a dozen Twitter accounts it claimed were inflaming communal tensions.

But by Friday the order was being assailed as an example of administrative incompetence, as internet analysts revealed that many of the pages contained seemingly harmless material from foreign media organisations, political columnists and critics of India’s government.

Pranesh Prakash, a legal expert at the Bangalore-based Centre for Internet and Society, said: “I am not questioning their original motives, but I do think this is excessive and incompetent censorship.”

Political opponents also accused the government of over-reach, including Narendra Modi, the controversial chief minister of the state Gujarat and a member of the Hindu nationalist BJP party, who on Friday used a Twitter post to call the moves a “crackdown on freedom of speech”.

The government denies it is being heavy handed. “We are only taking strict action against those accounts or people which are causing damage or spreading rumours,” said Kuldeep Dhatwalia, an Indian home ministry spokesman. “We are not taking action against other accounts, be it on Facebook, Twitter or even SMSes.”

Twitter found itself at the centre of the growing controversy, as government spokespeople accused the US-based social networking site of failing to respond to requests to block users, some of which involved accounts appearing to impersonate Manmohan Singh, the prime minister.

Twitter responded by suspending a number of impersonator accounts and is now in discussions with the prime minister’s office in an attempt to defuse the row, according to people familiar with the matter. A spokesperson for Twitter declined to comment.

Angry users also used the site to attack the restrictions using the hashtags #GOIblocks and #Emergency2012, the latter a highly charged reference to prime minister Indira Gandhi’s two-year period of rule by decree in the late 1970s.

India has a long history of censorship measures designed to prevent communal violence, ranging from restrictions introduced under the British Raj in the early 20th century to more recent edicts banning Salman Rushdie’s novel The Satanic Verses and restricting derogatory portrayals of religious figures in Bollywood movies.

“Blocking content to help mitigate a volatile situation involving civilian security could be justified,” says Meenakshi Ganguly, South Asia director at Human Rights Watch. “But when the government expresses equal concern about fake Twitter handles or criticism of political leaders, it begins to look like censorship.”

The online restrictions followed related measures restricting to five the number of text messages that could be sent from most Indian mobile phones, although this was lifted to 20 on Thursday.

They also came during a week of deepening political crisis in the world’s largest democracy, as opposition leaders repeatedly halted parliamentary proceedings and called for Mr Singh’s resignation in the aftermath of a critical report from India’s government auditor.

“These threats to social harmony are real, but like almost everything the Indian state is doing at present, the restrictions incompetently deal with a few symptoms rather than addressing causes,” says Pratap Bhanu Mehta of the Centre for Policy Research, a think tank in New Delhi. “They are simply exacerbating a crisis of trust, not solving it.”

For more details visit https://cis-india.org/news/www-ft-com-aug-24-2012-james-crabtree-tim-bradshaw-criticism-mounts-over-india-censorship

Internet clamp outrage

praskrishna — 2012-08-27T05:13:31Z

The Indian government's attempts to block social media accounts and websites that it blames for spreading panic have been inept and possibly illegal, a top Internet expert said yesterday.

Published in the Gulf Daily News on August 25, 2012. Pranesh Prakash is quoted.

Earlier this month, thousands of people from the country's remote northeast began fleeing cities in southern and western India, as rumours swirled that they would be attacked in retaliation for ethnic violence against Muslims in their home state.

Last weekend, the government said the rumours were fed by gory images - said to be of murdered Muslims - that were actually manipulated photos of people killed in cyclones and earthquakes. Officials said the images were spread to sow fear of revenge attacks.

After that, the government began interfering with hundreds of websites, including some Twitter accounts, blogs and links to certain news stories. The government also ordered telephone companies to sharply restrict mass text messages.

It is unclear who has been spreading the inflammatory material. Experts say that despite the government's electronic interference, there are many ways to access the blocked sites.

"The government has gone overboard and many of its efforts are legally questionable," said Pranesh Prakash, who studies Internet governance and freedom of speech at The Center for Internet and Society, a research organisation in the southern city of Bangalore.

For more details visit https://cis-india.org/news/www-gulf-daily-news-com-aug-25-2012-internet-clamp-outrage

India Blocks News Website Pages for 'Spreading Fear' over Assam Violence

praskrishna — 2012-08-27T04:53:08Z

Access to more than 300 internet web pages including some published by Telegraph, Times of India and Al-Jazeera blocked.

This article by Gianluca Mezzofiore was published in International Business Times on August 24, 2012. Pranesh Prakash is quoted.

The Indian government has blocked more than 300 internet web pages including ones published by the Daily Telegraph, Australia's ABC and Al-Jazeera claiming they contained "incendiary" material likely to spread panic.

Internet experts said the move might be illegal as the Indian government interfered with hundreds of website, including some Twitter accounts, blogs and links to certain stories.

Internet posts, phone text messages and fake video clips have allegedly spread rumours that Muslims were poised to attack the Assamese population in Chennai, Mumbai and Pune. More than 10,000 Assamese workers fled to their native state in northeastern India.

The content, bound to fuel tension between Muslim migrants and Assamese workers, included images that falsely portrayed the relief effort for the 2010 Tibetan earthquake disaster as Burmese Buddhists walking among their Muslim victims.

The mass exodus from southern cities followed clashes in Assam between the Bodo tribe and Muslims. At least 80 people were killed and hundreds of thousands were displaced.

The Telegraph reported that India blocked its pages including a photo-gallery of Reuters and AFP news pictures that documented "attacks by Burma's Buddhist Rakhine community on villages which had been occupied by Rohingya Muslims, who had migrated from Bangladesh several decades earlier".

Among other news outlets blocked were The Times of India, the Dainik Bhaskar and FirstPost.

"The government has gone overboard and many of its efforts are legally questionable," Pranesh Prakash, who studies internet governance and freedom of speech at the Centre for Internet and Society, said.

"The government's highest priority should have been to counter the rumours and it did a really bad job of that."

Victoria Nuland, spokeswoman for the US State Department, said it was urging the Indian government "to take into account the importance of freedom of expression in the online world" while addressing its security concerns.

For more details visit https://cis-india.org/news/www-ibi-times-co-uk-gianluca-mezzofiore-aug-24-2012-india-blocks-news-website-pages-for-spreading-fear-over-assam-violence

Delhi defends Internet blocking

praskrishna — 2012-08-27T04:13:10Z

India on Friday defended itself against accusations of heavy-handed online censorship, saying it had been successful in blocking content blamed for fuelling ethnic tensions.

Published in Gulf Today on August 25, 2012. Pranesh Prakash is quoted.

The government over the past week has ordered Internet service providers to block 309 webpages, images and links on sites including Facebook, Twitter, Wikipedia, news channel ABC of Australia and Qatar-based Al Jazeera.

The orders were an effort to halt the spread of “hateful” material and rumours that Muslims planned to attack students and workers who have migrated from the northeast region to live in Bangalore and other southern cities.

“We have met with success. These pages were a threat to India’s national security and we demanded their immediate deletion,” Kuldeep Singh Dhatwalia, a spokesman for India’s home ministry said.

“Spreading rumours to encourage violence or cause tension will not be tolerated. The idea is not to restrict communication.” But Twitter users, legal experts and analysts criticised the government’s approach, which appeared to have resulted in only partial blocking of material, much of which was still accessible.

“The officials who are trusted with this don’t know the law or modern technology well enough,” Pranesh Prakash, programme manager at the Centre for Internet and Society research group, told AFP.

“It is counter-productive. I accuse them of monumental incompetence, given that the main problem is that they are getting really bad advice.

“I hope that this fiasco shows the folly of excessive censorship and encourages the government to make better use of social networks and technology to reach out to people.”

In a strange irony, account of none other than Minister of State for Communication and Information Technology Milind Deora was suspended by Twitter.

But at the same time, a fake account similar to Deora’s remained active.

The followers of Deora on Twitter were in for a surprise when they found a search for his name showed “No people results for Milind Deora.”

Deora’s tweets gave the government’s version on the crackdown on the microblogging site and other social networking websites.

Deora in his tweet on Thursday night had defended the government’s efforts to block hate content on the Internet.

“Ironically, let me clarify on Twitter that there is absolutely no intent of the government to curb freedom of social media platforms,” Deora’s tweet read.

“Account suspended. The profile you are trying to view has been suspended...,” was the automated message that was seen on the Twitter.

The news of Deora’s account suspension spread like wild fire on the microblogging site with some making sarcastic comments.

“Communication Minister Milind Deora’s Twitter Account ‘Suspended.’ It’s like the home minister losing his house key,” read one of the tweets, while another user’s tweet read: “Ah! I know what happened. Milind Deora sent Twitter a list of people to (be) banned and signed his name under it.”

The government has asked Internet service providers to block select 16 Twitter accounts, including that of some journalists.

Twitter has also removed six accounts, which resembled that of the Prime Minister’s Office (PMO) amid government’s assertion that action would be taken against those allowing objectionable content.

In a communication to the PMO, Twitter has said it has “removed the reported profile(s) from circulation due to violation of our Terms of Service regarding impersonation.”

For more details visit https://cis-india.org/news/gulf-today-aug-25-2012-delhi-defends-internet-blocking

India: Social Media Censorship to Contain ‘Cyber-Terrorism'?

praskrishna — 2012-08-27T03:36:37Z

This is the second post in the 2-part series about the perceived role of social media in the wake of the Assam clashes that spilled across the country and threatened to upset the nation's peace.

Written by Aparna Ray. This post was published in GlobalVoices on August 24, 2012. Pranesh Prakash's analysis is quoted in this. The first post can be found here.

As the Indian government sought to block bulk SMS, MMS, webpages and specific social media urls, justifying its step as an attempt to control viral rumor-mongering and “cyber-terrorism”, there was a lot of discussion on the mainstream media (MSM) about how social media was fast becoming a “double-edged sword” and how the recent events brought out the “mischief potential of social media in full play“. These MSM opinions, some of which offered tacit support the idea of reigning in social media, did not go unnoticed by netizens. For example, Media Crooks asked:

So what’s with the rant against the Twitterati and social media by these media celebs?

Blogger Amrit Hallan at Writing Cave wondered if the MSM had an underlying motive for creating a hype around the ‘dangers' of social media. He wrote:

People in the mainstream media have always been at loggerheads with the free spirit of social networking websites that empowers everybody to express opinions and spread ideas…(they) have been gleefully recommending the curtailment (of social media). Social networking and blogging continuously make their job hard. The moment they try to spread some misinformation, it is countered by Twitter or blogs with factually correct information, often posted by people close to the ground.

Tweets too expressed similar concerns and sentiments:

Priya James (@james_priya): I think by now, MSM coverage volumes of 'social media terrorism' has now surpassed even their basic coverage of Assam situation!

Gaurav Sabnis (@gauravsabnis): Politician-MSM nexus in India so blatantly clear with blame for NE rumors laid squarely at social media's doors.

Rajeev Nagpal (@rajeevnagpal): In #India the #MSM can't tolerate any one challenging their hold. No wonder they support censoring social media #HandsOffTwitter

Things have been moving very quickly. The ISPs have been sent official communication to block webpages and twitter handles, including those ofsome journalists plus fake profiles created with the purpose of lampooning the Indian Prime Minister. Curiously, the Pakistani blogger Faraz Ahmed Siddiqui, who was the first to break the news about the morphed photos being used to incite communal tensions, also came under the ambit of censorship and his post was inaccessible on some ISPs.

AEIdeas, a blog from the American Enterprise Institute commented on the issue:

The Indian government ought to have given Mr. Siddiqui a medal for his investigative work. Instead it has blocked his post.

Social media users in India have been following the government actions closely and there is muchdebate and discussion about whether the crack down on social media is censorship of free speech in the guise of rumor control.

Some have termed the government's action as Orwellian/dystopian. Others have seen merit in the government's ‘intent' to curb inflammatory content but have been disappointed with the ineffective way the government went about the task - acting as “Net nannies” and “blocking communications, curbing speech, and banning websites”.

At CIS India, Pranesh Prakash did an analysis of the social media content blocked in India since August 18, 2012. Here are the results:

Strong reactions are pouring in on Twitter via trending hashtags such as #GOIBlocks, #IndiaBlocks,#Emergency2012 etc. [There is some debate over the use of the word ‘Emergency' and the attempt to draw parallels between the present block and the state of emergency of 1975, which saw suspension of civil liberties and persecution of journalists in the name of battling threat to national security].

Indian Rebellion (@reBel1857): today they r blocking ur twitter account, tomorrow ur bank account and then will lock u in ur home … #GOIBlocks #Emergency2012

Pranesh Prakash (@pranesh_prakash): If you oppose #censorship, more power to you! I do too. But calling this #Emergency2012 is ridiculous! #IndiaBlocks #netfreedom

Madhavan Narayanan @madversity): Social media is a modern challenge and a modern opportunity. Government attempts to police it smacks of outdated feudal style #GOIblocks

Raheel Khursheed(@Raheelk): Everything ██ is █████ ████ ████ fine ███ █ ████ love. ████ █████ the ███ UPA ███ ████ Government ██ #GOIBlocks #Twitter

Sunanda Vashisht (@sunandavashisht): First they ignored us, then they argued with us, then they blocked us #emergency2012

Babar (@6a6ar): The only thing left for us to do is block all media and Govt. handles in protest. Let's start a #VirtualRevolution #IndiaBlocks

Abhijit Majumdar (@abhijitmajumder): Govt of #India is just testing #socialmedia waters by blocking spoof PMO accounts. Prepare for greater censorship on #Twitter and #Facebook

Amit Agarwal (@labnol): The Indian govt can force ISPs to block individual Twitter profiles but everything will still be available through web apps like Tweetdeck

Humour and sarcasm too weren't in short supply. For example:

Mahesh Murthy (@maheshmurthy): Now that Govt has solved North East crisis by limiting SMS, it will fight malnutrition by banning food pics on Instagram

Kalyan Varadarajan (@itzkallyhere): My nose blocked. But I didn't poke my nose in Govt matters! My nose isnt a handle. Damn! #GOI

Ramesh Srivats (@rameshsrivats): I've a few SMSs to spare from today's quota. If you mail me recipient's number, message & a cheque, I can send an SMS for you.#BusinessIdea

However, not everyone is amused. Amrit Hallan asks:

Are we going to follow the footsteps of Pakistan and China and turn into a Blockistan? No matter how much it makes some of the English-speaking mainstream journalists happy, blocking isn’t possible, at least sustained blocking. The Internet has empowered the silent majority and there is going to be a big backlash if the government, or another agency tries to take this power back. In what form this backlash is going to manifest? It remains to be seen.

In a guest post on Trak.In, blogger Prasant Naidu suggests how the government could use social media positively. He says:

instead of banning social media, the government can use it in its favor controlling the crisis of NE. The virality feature that our politicians are scared of can be used for killing rumors. Can’t the government get in touch with Facebook and Google India to find out ways to use social media in a better way? Can’t the Government start a social media campaign to “Save NE and Save India”?

Twitter is one of the tools that the government can use. A brilliant example is how Nirupama Rao, India’s Foreign Secretary used Twitter during the evacuation of Indians at the time of the Libyan crisis.

Social Media is not rocket science; it is about communicating with humans and for that you need to have the will to evolve and change. Banning social networks is not a solution to combat rumors but it is a half backed measure to cover the lid on the growing tensions.

The government, on it's part, issued social media guidelines to be followed by government agencies. It remains to be seen how the situation develops on the ground and what impact the current stand-off between government and social media has on cyber-control policies in the days to come.

For more details visit https://cis-india.org/news/global-voices-online-org-aparna-ray-aug-24-2012india-social-media-censorship-to-contain-cyber-terrorism

Blocked websites: Where India flawed

praskrishna — 2012-08-27T03:00:16Z

Apart from not giving 48 hours response time, the Indian government has blocked some websites which don't exist or don't have web addresses, says an analyst.

Published in CIOL on August 23, 2012. Pranesh Prakash's analysis is quoted.

India is threatening to block Twitter as the latter has allegedly failed to respond to the government's order to remove some inflammatory posts.

That has come to light as it is being widely covered in media, but there are hundreds of websites which have already been shut, apparently without due notice to the owners.

Apart from Facebook, Twitter and YouTube accounts, the blocked websites include which are sympathetic to Hindu and Muslim radical groups.

In an analysis of 309 websites blocked in the wake of exodus of North eastern people from Bangalore, Pranesh Prakash of the Centre for Internet and Society (CIS), says the government has blocked these sites under the Information Technology Act, but it failed to provide the mandatory 48 hours to respond (under Rule 8 of the Information Technology Procedure and Safeguards for Blocking for Access of Information by Public, Rules 2009).

He writes in his post: "The persons and intermediaries hosting the content should have been notified. Even if the emergency provision (Rule 9) was used, the block issued on August 18, 2012, should have been introduced before the "Committee for Examination of Request" by August 20, 2012 (within 48 hours), and that committee should have notified the persons and intermediaries hosting the content.

Internet censorship is acceptable as long as it is in the purview of the law and doesn't encroach one's freedom. In this case, some people and posts debunking rumours have been blocked, says Pranesh.

He points to some discrepancies in the way the websites are blocked:

Some of the items are not even web addresses (e.g., a few HTML img tags were included). Some of the items they have tried to block do not even exist (e.g., one of the Wikipedia URLs).
An entire domain was blocked on Sunday, and a single post on that domain was blocked on Monday.
For some YouTube videos, the 'base' URL of YouTube videos is blocked, but for other the URL with various parameters (like the "&related=" parameter) is blocked. That means that even nominally 'blocked' videos will be freely accessible.

He concludes: "All in all, it is clear that the list was not compiled with sufficient care."

For more details visit https://cis-india.org/news/www-ciol-com-aug-23-2012-blocked-websites

India threatens action against Twitter for ethnic violence 'rumors'

praskrishna — 2012-08-27T02:52:55Z

India threatened to take action on Thursday against Twitter over content alleged to have inflamed ethnic tensions, as leaked documents revealed the government scrambling to censor online material.

Published in the China Post on August 24, 2012. CIS is quoted.

More than 309 orders have been issued demanding the removal of posts, images and links on websites including Facebook and Twitter as well as Australian news channel ABC, broadcaster Al-Jazeera and London's The Daily Telegraph newspaper.

The government has blamed Internet sites for spreading rumors that Muslims would attack students and workers who have migrated from the northeast to live in Bangalore and other southern cities.

Tens of thousands of people fled back to India's remote northeast region last week, fearing an outbreak of violence.

The government has demanded that Twitter and other social network sites remove “inflammatory and harmful” material. It has also banned bulk text messages.

“If Twitter fails to respond to our request, we will take appropriate action,” senior home ministry official R.K. Singh said in the Times of India newspaper. “We have asked the information technology ministry to serve them a notice.”

The paper added that the government had set a deadline of Thursday for Twitter to respond.

The Bangalore-based Centre for Internet and Society (CIS) research group published analysis of the blocking orders sent by the Department of Telecommunications to domestic Internet services providers from August 18-21.

The CIS said that of the 309 separate items that the government ordered the providers to be blocked, the most affected sites were Facebook, YouTube, Twitter and Blogspot.

Content on websites for ABC, Al-Jazeera, The Times of India, The Daily Telegraph and online Catholic portal www.catholic.org were also targeted by the orders, though details of the contentious material are not known.

Twitter representatives were not available to comment, but both Facebook and Google this week said they were in communication with Indian authorities and already had policies banning content that incited violence.

The government has complained it was not receiving timely cooperation from social network groups over its attempts to ban “hateful” content.

On Thursday it said Twitter had agreed to remove six fake accounts pretending to be postings by Indian Prime Minister Manmohan Singh.

“Officials at Twitter have told us they are reviewing our request ... and they intend to cooperate,” Pankaj Pachauri, the premier's spokesman, told AFP.

For more details visit https://cis-india.org/news/www-china-post-aug-24-2012-india-threatens-action-against-twitter-for-ethnic-violence-rumors

Some ISPs block Wordpress domain across India

praskrishna — 2012-08-26T15:16:30Z

Latest reports confirm that Tata Photon has blocked access to the Wordpress.com domain across India, following a government order to block web pages containing offensive content.

Published in tech 2 on August 25, 2012. Pranesh Prakash is quoted.

Apparently, the ISP has resorted to a blanket ban, blocking access to the entire site instead of clamping down on specific web pages carrying unacceptable content. Wordpress is accessible through other ISPs such as Airtel and Reliance. However, there is no clarity yet about any other ISP blocking out Wordpress entirely, and we are in the process of verifying this.

We find that the domain can be accessed through means such as free proxy websites when using a Tata Photon connection, which could indicate that the problem does not lie with the Wordpress server. Despite the inability to view Wordpress websites and blogs, those with registered accounts on Wordpress are able to log in to the website. Certain portions of the Dashboard or website backend are known to have been blocked, and what remains accessible is functioning very slowly for Tata Photon users. Users cannot edit or post new content at the moment, but can view sections such as the website's stats. However, this all-encompassing block seems to be affecting only the Wordpress.com platform and not Wordpress.org.

The error message that most users are coming to

A blogger by the name 'Anon and on' has written, “I can’t access any WordPress.com blog from home. Neither can I open up the window for a new post or access any support forums. I’ve cleared the cache and tried different browsers, but no luck. All I can do is log in. If I try to see any WordPress.com blog or access my Dashboard or hit “New Post”, the notification I get is that the server couldn’t be contacted and that I should check my connection. Which I would do if it wasn’t for the fact that I can open any and every other website”.

We tried to contact Tata Photon to get a clear idea, but it was unavailable for comment. We also contacted Tata Photon users, who run their websites and blogs on the Wordpress platform. They said they have been unable to access the service since Monday. Many users tweeted out their puzzlement and frustration after discovering that they were suddenly unable to view their own blogs and sites.

"Tata simply blocked 25 MILLION wordpress blogs @cis_india highlight this"

"Not able to open http://Wordpress.com blogs on Tata Photon Plus."

"all wordpress blogs blocked in Tata photon plus"

"It's some Tata Photon bug. Wordpress working fine with Reliance."

"There is a known issue with Tata Photon and Wordpress. Found 5 people who have the same."

In protest, some bloggers from across the country have formed a group called the Indian Bloggers' Forum. The forum plans to approach the Supreme Court with a PIL seeking immediate unblocking of their blogs and websites.

Earlier this week, a list containing 309 URLs sought to be banned by the government in light of the Assam violence and the subsequent exodus in northeast India was leaked online. The URLs comprising Twitter accounts, HTML img tags, blog posts, entire blogs, and a handful of websites, were blocked between August 18 and 21. In an analysis of the leaked information, Pranesh Prakash, Programme Manager at the Centre for Internet and Society (CIS) wrote, "It is clear that the list was not compiled with sufficient care". The list included Wordpress.com and Wordpress.org among other domains. However, only select entries - 3 from Wordpress.org and 8 from Wordpress.com- were meant to be blocked out.

The clampdown on websites with content deemed to be offensive and disruptive led to the Indian government ordering the blocking of around 310 web pages. The Centre began to come down heavily on the channels it believed were playing a role in triggering fear, and leading to violence and the mass displacement of Indians from the northeast. It has been reported that morphed images and videos were uploaded to these websites with the intention of inciting the Muslim community in the country.

If your access to Wordpress has been blocked, let us know in your comments.

For more details visit https://cis-india.org/news/tech2-in-com-som-isps-block-wordpress-domain-across-india

Twitter handles: How and why govt erred and what it can do to be smarter & more effective

praskrishna — 2012-09-07T09:22:47Z

Here's a weekend reading recommendation for the mandarins who run the Government of India: it's a freely downloadable, a 145-page long document called "After the Riots". It is a report by the Riot Communities and Victims Panel, set up by the British prime minister to study reasons for the cause, spread and the damage wreaked by the riots that occurred in towns and cities in England in early August 2011.

TV Mahalingam and Shantanu Nandan Sharma's article was published in the Economic Times on August 26, 2012. Sunil Abraham is quoted.

During the riots, many British politicians had blamed social media for the quick spreading of lawlessness. "Everyone watching these horrific actions will be struck by how they were organised via social media," British Prime Minister David Cameron had told the British parliament. Others called for social networking sites to be "switched off". That is perhaps why the word Twitter features four times in the report, Facebook twice, BBM once and the phrase 'social media' appears 39 times.

So, what did the report have to say about the role of social media in the riots that tore through England? "Although social media was used to mobilise rioters, it has also been acknowledged that a number of forces used social media extensively to engage with their communities and provide reassurance during the riots," reads the report.

The report also highlights that by using social media to provide and receive intelligence, social media "can become a crime fighting tool". It shot down the idea that social media be switched off during times of widespread and serious disorder. The panel also recommended that every neighbourhood policing team should acquire social media capability by the end of 2013.

Bangalore Falling

Bangalore's deputy commissioner of police Vincent S D'Souza has had a harrowing 10 days. He had been asking most of his friends to post his mobile number on all social media networks. D'Souza's message: if anyone from the Northeast feels insecure in any part of the city, contact him directly.

But by then, the damage was already done. In the three days beginning August 15, as many as 37,000 people belonging to India's Northeastern region fled the city after SMS threats spread like a wildfire among the closely-knit Northeastern communities living in the city.

"A lot of the damage happened through social media. The images of victims of Tibet earthquakes and Gujarat riots were morphed and passed on as those of Assam riots. We busted a module in Bangalore. Seized computers and mobiles have given us enough leads," says D'Souza, who is in charge of intelligence.

Nitin Pai, founder of Takshashila Institution, a think tank, believes that the current crisis unfolded in two phases. The first phase, says Pai, was the events (the riots and mobilised violence) that occurred in Assam before August 15. The second phase, starting August 15, was the flight of Northeastern people from various parts of India after rumours of attacks began to flow. "To be fair, what happened between August 15 and August 18 was unprecedented in India," says Pai.

"Perhaps, for the first time, the Indian government had legitimate reasons to censor speech," says Sunil Abraham, executive director of the Centre for Internet and Society in Bangalore, adding that even international human rights treaties like the International Covenant on Civil and Political Rights (ICCPR), of which India is a signatory, provide for restrictions in free speech for the protection of public order.

However, what most people who have closely followed the events of the last fortnight, will disagree with is the way in which the government has gone about playing censor. "The government got in too late and went about too bluntly," says Pai.

Subtle as a Sledgehammer

"Given that SMS-based mobilisation isn't new in India (stone-pelting incidents in Kashmir led to a ban on SMSes since 2010), the government has had almost 2-3 years to put in place the strategy and ability to counter the problem. The arrests of miscreants spreading rumours through SMSes should have happened sooner," says Pai.

On August 17, two days after the trains from Bangalore began to fill up, an advisory signed by the Indian Computer Emergency Response Team (ICERT) chief Gulshan Rai cautioned intermediaries that "publishing and hosting of hateful and inflammatory content is an offence" under Section 69A and 79-3(b) of Information Technology Act, 2000. The advisory, which lacked specific details such as the names of the offenders and details of such content, asked all intermediaries to disable inflammatory and hateful content hosted on their website on "a priority basis". ICERT falls under the Ministry of Communications and Information Technology.

"That essentially made intermediaries like ISPs the judges of what was inflammatory or hate speech and what wasn't," says Abraham. In the following days, more orders would come, this time from the Ministry of IT and Department of Telecommunications and they would worsen things even more. These orders were a lot more specific: they had URLs of websites, Twitter posts and Facebook pages that were ordered to be blocked.

However, like a Centre for Internet and Society posting revealed: the list wasn't compiled with enough care. Some items did not exist, others were not even web addresses and in some case, thanks to overzealous ISPs, whole websites were blocked instead of a page on the site. One webpage that actually busted doctored riot pictures was blocked.

What gave teeth to the rumours that the government was using the events of August 15 to go after its critics was its crackdown on Twitter accounts. First, the government asked for a list of accounts parodying the PMO's account to be blocked, on charges of impersonation (which Twitter eventually did on Friday).

On late Wednesday, several other people, including journalists, a tech entrepreneur, discovered that their accounts had been blocked by some ISPs. Even as speculation raged if this was the case of yet another trigger-happy ISP, the government maintained a stony silence, The Economic Times broke the story that it was a notification issued by Ministry of IT and Department of Telecommunications that resulted in these blocks. The blocked account holders meanwhile continued to tweet, thanks to the ISP-level blocks, making the whole affair shambolic.

Big, Bad Government?

For its part, heavyweights from the government like Sushil Kumar Shinde and Kapil Sibal have maintained that this was just an effort to censor hate speech and not free speech. That's a line many are increasingly finding tough to believe, especially what this government tried to do late last year. In December 2011, Sibal had called a meeting of social networking companies like Facebook, Twitter and Google and asked them to remove offensive content.

A New York Times report had said that Sibal had showed the companies a page that maligned Congress president Sonia Gandhi and told them that this was "unacceptable". After heavy criticism followed Sibal's call to "pre-screen" content, the government backed off. So, is this government's second attempt to muzzle voices that it doesn't want heard?

"Perhaps not. It's just government being itself: gauche, clumsy, big-brother like and swinging a club when it needs to be using a surgeon's knife," says a cyber security consultant who has worked with the government in the past. "But, it would be a good idea to keep track if any more blocks or bans come our way. That would be crucial," he adds.

As for the companies themselves, Facebook and Google have "co-operated" in removing the "objectionable pages", while Twitter, after taking its time, knocked off the PMO "impersonators".
Rules of Engagement

Social media is posing challenges and opportunities for governments and law enforcement agencies across the world. In the developed world, police departments like the New York Police Department (@nypd) or London's Metropolitan Police department (metpoliceuk) use Twitter to engage with citizens. They upload mugs and profiles of suspects, give advisories and ask for retweets of missing persons' pictures. It's a game Indian authorities have just begun to play.

"At best, cyber monitoring is a reactive intervention. So the strategy must be how best to live with social media and counter it [misinformation] from within," says GK Pillai, former Union home secretary. He suggests that the government must create a separate department to exclusively tackle issues arising out of social media and messages.

"If social media is used for any propaganda, the government should use the same platform to counter it. If one hate message appears, there should be a thousand to counter it. We can't ban social media the way China has done it. We have to live with it," he adds.

Social media is a challenge to existing legal frameworks like never before, even in countries where free speech is protected a lot more than ours. Last week, the New York Police Department went to court to get Twitter to reveal details of a person who had tweeted: "people had gonna die like Aurora" at a Broadway theatre. Initially, Twitter had refused to share details but eventually relented (after lots of criticism) and the matter was resolved 'without an arrest'.

Things get even more complex, say government officials, because Twitter is a US-based company and claims that it is beyond India's jurisdiction. "Social media and disputes associated with it are relatively new areas [for India]. The US is already engaged in court battles with social media sites. We are a bit slow on this matter," admits Mohan Parasaran, additional solicitor general of India.

Centre for Internet and Society's Abraham believes that the government needs to put in a process which is transparent when it comes to censoring hate speech. "Even in Saudi Arabia, when you go to a blocked site, reasons are given why the site is being blocked along with addresses of the offices where redressal can be sought," says Abraham.

For now, observers say the Indian government needs to learn to engage and communicate better on social media. "There is a lot of hyperbole out there because the Indian government doesn't communicate — what it does and how it does things — very well. There is a lot of second-hand information and as a result a lot of speculation," says Pai. "Basically, the government is trying to use industrial age policies [like blocking] to solve information age issues," he adds.

A first step, perhaps, is fine-tuning the guidelines for social media use for its departments published by the government last week. It will be a big challenge — a change of mindset — for the Indian government which is used more to monitoring and posturing than engaging.

When the law & social media worlds intersect, the results can be not so pleasant. Here are a few examples:

1) An anonymous tweet that people were going to "die like Aurora" at Broadway show had the New York police department worried. So, the police approached Twitter for details about the account, which Twitter turned down. After some criticism, Twitter shared the details. The matter was resolved "without an arrest".

2) In Early 2010, Paul Chambers was stranded at Robin Hood Airport, south Yorkshire, thanks to cancellation of flights due to heavy snowfall. "Crap! Robin Hood airport is closed. You've got a week and a bit to get your shit together otherwise I'm blowing the airport sky high," he tweeted. He was charged, asked to pay a fine and lost his job. However, two appeals later, Chambers conviction was overturned.

3) When footballer Fabrice Muamba collapsed on the field after suffering a heart attack, 21-year-old Liam Stacey posted a vile, racist remark on Twitter about Muamba. When others questioned him, Stacey was combative and a case was registered against him. Even though Stacey admitted that he was drunk and that he was sorry, a court sentenced him to a 56-day imprisonment.

For more details visit https://cis-india.org/news/economic-times-aug-26-2012-twitter-handles

Inde: la tentative de contrôler l'internet est "illégale"

praskrishna — 2012-08-26T10:50:54Z

Des spécialistes de l'internet ont qualifié vendredi de "complètement illégale" la tentative du gouvernement indien de bloquer des messages et des vidéos soupçonnés d'avoir contribué à attiser de récentes tensions interethniques.

Published by AFP. Pranesh Prakash is quoted.

"Les responsables qui ont été chargés de cela ne connaissent pas suffisamment bien la loi et la technologie moderne", a tancé Pranesh Prakash, un gestionnaire de programmes au sein du Centre de recherche sur l'internet (Centre for Internet and Society), dont le siège est à Bangalore (sud).

"C'est contre-productif. Je les accuse d'incompétence monumentale, le principal problème étant qu'ils sont très mal conseillés", a-t-il ajouté, interrogé par l'AFP.

Le gouvernement a demandé aux fournisseurs indiens de services internet de bloquer 309 pages, images et liens présentant un caractère "malfaisant", postés sur des sites tels que Twitter, Facebook, Wikipedia, la chaîne de télévision du Qatar, Al-Jazeera ou la chaîne australienne, ABC.

Des dizaines de milliers de personnes ont récemment fui les villes de Bangalore et de Bombay pour rentrer dans l'Etat de l'Assam (nord-est).

Cet exode a été déclenché par l'envoi de menaces sur les téléphones portables et l'internet affirmant que les Assamais seraient attaqués par des musulmans après la fin du ramadan, en représailles à de récentes violences interethniques qui ont opposé les deux communautés dans cet Etat reculé de l'Inde.

Dans un communiqué, la chaîne de télévision ABC s'est dit "surprise" des mesures gouvernementales après la demande de retrait d'un de ses reportages sur les violences entre musulmans et bouddhistes en Birmanie.

Vivek Sood, avocat auprès de la Cour suprême et auteur d'une loi sur l'internet, a pour sa part jugé que la démarche du gouvernement était illégale.

"C'est complètement illégal en vertu de de la loi indienne sur les hautes technologies. C'est un abus de pouvoir", a-t-il dit au quotidien The Economic Times.

Le gouvernement a toutefois assuré vendredi que son but n'était pas de restreindre les échanges sur internet.

"C'est un succès. Ces pages étaient une menace à la sécurité nationale de l'Inde et nous avons demandé leur suppression immédiate", a commenté auprès de l'AFP un porte-parole du ministère de l'Intérieur, Kuldeep Singh Dhatwalia.

"La propagation de rumeurs encourageant la violence ou provoquant des tensions ne sera pas tolérée. L'idée n'est pas de restreindre la communication", a-t-il assuré.

For more details visit https://cis-india.org/news/http-www-google-com-hostednews-afp-inde-la-tentative-de-controler-i-internet-est-illegale